IT & Operations | Webex CPaaS Solutions

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max-w-[1440px] mx-auto"> <div class="h-full flex-1"> <div class=""> <div> <h4 class="text-lg md:text-lg_lg mb-2 text-skin-bwg">CPaaS</h4> <p class="text-sm md:text-sm_lg md:max-w-10/12 text-skin-grey mb-3 font-normal">Create smarter customer interactions with Communications Platform as a Service (CPaaS).</p> <a href="/products/cpaas-overview" role="button" target=_self class="leading-[1rem] inline-block " x-ref="" aria-label="Discover more"> <span class=" inline-block text-sm font-medium gap-1 border-b border-transparent text-skin-ggw hover:border-skin-ggw group-hover:border-skin-ggw fill-skin-ggw duration-200 transition-colors"> Discover more <svg width="14" height="14" viewBox="0 0 14 14" class="inline "> <path d="M7 2L11.9497 6.94975L11.2426 7.65685L6.29289 2.70711L7 2Z" /> <path d="M6.29289 11.1924L11.2426 6.24264L11.9497 6.94975L7 11.8995L6.29289 11.1924Z" /> <path d="M3.00781 6.46875H11.0079V7.46875H3.00781V6.46875Z" /> </svg> </span> </a> </div> </div> </div> <div class="h-full flex-1"> <div class="md:mb-7"> <div> <h4 class="text-lg md:text-lg_lg mb-2 text-skin-bwg">Webex Connect</h4> <p class="text-sm md:text-sm_lg md:max-w-10/12 text-skin-grey mb-3 font-normal">Cloud communication platform to automate and orchestrate your customer interactions.</p> <a href="/products/webex-connect" role="button" target=_self class="leading-[1rem] inline-block " x-ref="" aria-label="Explore the platform"> <span class=" inline-block text-sm font-medium gap-1 border-b border-transparent text-skin-ggw hover:border-skin-ggw group-hover:border-skin-ggw fill-skin-ggw duration-200 transition-colors"> Explore the platform <svg width="14" height="14" viewBox="0 0 14 14" class="inline "> <path d="M7 2L11.9497 6.94975L11.2426 7.65685L6.29289 2.70711L7 2Z" /> <path d="M6.29289 11.1924L11.2426 6.24264L11.9497 6.94975L7 11.8995L6.29289 11.1924Z" /> <path d="M3.00781 6.46875H11.0079V7.46875H3.00781V6.46875Z" /> </svg> </span> </a> </div> </div> <div class=""> <ul class="flex flex-col gap-y-2 items-start font-normal"> <li> <a href="/products/webex-connect/flows" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Flows"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Flows </span> </a> </li> <li> <a href="/products/webex-connect/nlp-and-ai" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="NLP & AI"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> NLP & AI </span> </a> </li> <li> <a href="/products/webex-connect/reporting-and-analytics" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Reporting & Analytics"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Reporting & Analytics </span> </a> </li> <li> <a href="/products/webex-connect/integrations" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Integrations"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Integrations </span> </a> </li> <li> <a href="/products/webex-connect/contact-management" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Contact Management"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Contact Management </span> </a> </li> <li> <a href="/products/webex-connect/apis-and-sdks" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="API and SDKs"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> API and SDKs </span> </a> </li> <li> <a href="/products/webex-connect/developer-hub" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Developer Hub"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Developer Hub </span> </a> </li> </ul> </div> </div> <div class="h-full flex-1"> <div class="md:mb-7"> <div> <h4 class="text-lg md:text-lg_lg mb-2 text-skin-bwg">Webex Campaign</h4> <p class="text-sm md:text-sm_lg md:max-w-10/12 text-skin-grey mb-3 font-normal">Manage and automate your marketing campaigns.</p> <a href="/products/webex-campaign" role="button" target=_self class="leading-[1rem] inline-block " x-ref="" aria-label="Discover more"> <span class=" inline-block text-sm font-medium gap-1 border-b border-transparent text-skin-ggw hover:border-skin-ggw group-hover:border-skin-ggw fill-skin-ggw duration-200 transition-colors"> Discover more <svg width="14" height="14" viewBox="0 0 14 14" class="inline "> <path d="M7 2L11.9497 6.94975L11.2426 7.65685L6.29289 2.70711L7 2Z" /> <path d="M6.29289 11.1924L11.2426 6.24264L11.9497 6.94975L7 11.8995L6.29289 11.1924Z" /> <path d="M3.00781 6.46875H11.0079V7.46875H3.00781V6.46875Z" /> </svg> </span> </a> </div> </div> <div class="md:mb-7"> <div> <h4 class="text-lg md:text-lg_lg mb-2 text-skin-bwg">Webex Engage</h4> <p class="text-sm md:text-sm_lg md:max-w-10/12 text-skin-grey mb-3 font-normal">Empower your contact center to support customer conversations on any channel.</p> <a href="/products/webex-engage" role="button" target=_self class="leading-[1rem] inline-block " x-ref="" aria-label="Discover more"> <span class=" inline-block text-sm font-medium gap-1 border-b border-transparent text-skin-ggw hover:border-skin-ggw group-hover:border-skin-ggw fill-skin-ggw duration-200 transition-colors"> Discover more <svg width="14" height="14" viewBox="0 0 14 14" class="inline "> <path d="M7 2L11.9497 6.94975L11.2426 7.65685L6.29289 2.70711L7 2Z" /> <path d="M6.29289 11.1924L11.2426 6.24264L11.9497 6.94975L7 11.8995L6.29289 11.1924Z" /> <path d="M3.00781 6.46875H11.0079V7.46875H3.00781V6.46875Z" /> </svg> </span> </a> </div> </div> <div class=""> <div> <h4 class="text-lg md:text-lg_lg mb-2 text-skin-bwg">Webex Notify</h4> <p class="text-sm md:text-sm_lg md:max-w-10/12 text-skin-grey mb-3 font-normal">Help operations staff keep your customers informed.</p> <a href="/products/webex-notify" role="button" target=_self class="leading-[1rem] inline-block " x-ref="" aria-label="Discover more"> <span class=" inline-block text-sm font-medium gap-1 border-b border-transparent text-skin-ggw hover:border-skin-ggw group-hover:border-skin-ggw fill-skin-ggw duration-200 transition-colors"> Discover more <svg width="14" height="14" viewBox="0 0 14 14" class="inline "> <path d="M7 2L11.9497 6.94975L11.2426 7.65685L6.29289 2.70711L7 2Z" /> <path d="M6.29289 11.1924L11.2426 6.24264L11.9497 6.94975L7 11.8995L6.29289 11.1924Z" /> <path d="M3.00781 6.46875H11.0079V7.46875H3.00781V6.46875Z" /> </svg> </span> </a> </div> </div> </div> <div class="h-full flex-1"> <div class="md:mb-7"> <div> <h4 class="text-lg md:text-lg_lg mb-2 text-skin-bwg">Business messaging</h4> <p class="text-sm md:text-sm_lg md:max-w-10/12 text-skin-grey mb-3 font-normal">From SMS to the next generation of digital messaging channels, start delivering richer experiences on the channel closest to customers.</p> <a href="/business-messaging" role="button" target=_self class="leading-[1rem] inline-block " x-ref="" aria-label="Discover more"> <span class=" inline-block text-sm font-medium gap-1 border-b border-transparent text-skin-ggw hover:border-skin-ggw group-hover:border-skin-ggw fill-skin-ggw duration-200 transition-colors"> Discover more <svg width="14" height="14" viewBox="0 0 14 14" class="inline "> <path d="M7 2L11.9497 6.94975L11.2426 7.65685L6.29289 2.70711L7 2Z" /> <path d="M6.29289 11.1924L11.2426 6.24264L11.9497 6.94975L7 11.8995L6.29289 11.1924Z" /> <path d="M3.00781 6.46875H11.0079V7.46875H3.00781V6.46875Z" /> </svg> </span> </a> </div> </div> <div class=""> <ul class="flex flex-col gap-y-2 items-start font-normal"> <li> <a href="/business-messaging/apple-messages-for-business" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Apple Messages for Business"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Apple Messages for Business </span> </a> </li> <li> <a href="/business-messaging/branded-text" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Branded Text"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Branded Text </span> </a> </li> <li> <a href="/business-messaging/instagram" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Instagram"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Instagram </span> </a> </li> <li> <a href="/business-messaging/mms" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="MMS"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> MMS </span> </a> </li> <li> <a href="/business-messaging/rcs-business-messaging" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="RCS Business Messaging"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> RCS Business Messaging </span> </a> </li> <li> <a href="/business-messaging/sms" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" 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class="flex-1 flex"> <div class="flex-1"> <div> <h3 class="text-lg md:text-lg_lg md:mb-7">Industries</h3> <ul class="flex flex-col gap-y-2 font-normal"> <li> <a href="/solutions/automotive" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Automotive"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Automotive </span> </a> </li> <li> <a href="/solutions/banking" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Banking"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Banking </span> </a> </li> <li> <a href="/solutions/gaming" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Gaming"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Gaming </span> </a> </li> <li> <a href="/solutions/government-and-public-sector" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Government & public sector"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Government & public sector </span> </a> </li> <li> <a href="/solutions/healthcare" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Healthcare"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Healthcare </span> </a> </li> <li> <a href="/solutions/insurance" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Insurance"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Insurance </span> </a> </li> <li> <a href="/solutions/logistics" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Logistics"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Logistics </span> </a> </li> <li> <a href="/solutions/media-and-broadcasters" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Media & broadcasters"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Media & broadcasters </span> </a> </li> <li> <a href="/solutions/recruitment" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Recruitment"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Recruitment </span> </a> </li> <li> <a href="/solutions/retail" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Retail"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Retail </span> </a> </li> <li> <a href="/solutions/telecommunications" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Telecommunications"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Telecommunications </span> </a> </li> <li> <a href="/solutions/travel" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Travel"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Travel </span> </a> </li> <li> <a href="/solutions/utilities" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Utilities"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Utilities </span> </a> </li> </ul> </div> </div> <div class="flex-1"> <div> <h3 class="text-lg md:text-lg_lg md:mb-7">Teams</h3> <ul class="flex flex-col gap-y-2 font-normal"> <li> <a href="/solutions/customer-service" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Customer Service"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Customer Service </span> </a> </li> <li> <a href="/solutions/employee-communications" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Employee communications"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Employee communications </span> </a> </li> <li> <a href="/solutions/it-and-operations" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="IT & operations"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> IT & operations </span> </a> </li> <li> <a href="/solutions/marketing" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Marketing"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Marketing </span> </a> </li> </ul> </div> </div> </div> <div class="flex flex-col flex-shrink gap-y-5 flex-1"> <a href="/solutions/retail" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline-block " x-ref="" aria-label="Discover retail solutions"> <div class="md:px-7 md:py-7 rounded-lg md:rounded-30 border border-skin-grey-light hover:border-skin-grey flex gap-10 group justify-between cursor-pointer transition-colors duration-200"> <div class="flex flex-col max-w-400"> <h3 class="text-lg md:text-lg_lg text-skin-bwg mb-2">Every interaction makes customers smile</h3> <p class="text-skin-grey md:text-sm_lg text-sm mb-3 font-normal">Redefine the purchase journey with intelligent automation and contextual promotions.</p> <span> <span class=" inline-block text-sm font-medium gap-1 border-b border-transparent text-skin-ggw hover:border-skin-ggw group-hover:border-skin-ggw fill-skin-ggw duration-200 transition-colors"> Discover retail solutions <svg width="14" height="14" viewBox="0 0 14 14" class="inline "> <path d="M7 2L11.9497 6.94975L11.2426 7.65685L6.29289 2.70711L7 2Z" /> <path d="M6.29289 11.1924L11.2426 6.24264L11.9497 6.94975L7 11.8995L6.29289 11.1924Z" /> <path d="M3.00781 6.46875H11.0079V7.46875H3.00781V6.46875Z" /> </svg> </span> </span> </div> <div class="w-full max-w-200"> <div class="aspect-h-1 aspect-w-1 w-full"> <picture> <source type="image/webp" data-srcset="/img/asset/YXNzZXRzL3dlYnAvUGhvdG9ncmFwaHkvU29sdXRpb25zL1JldGFpbC93b21hbi1zaG9wLWlwYWQud2VicA==?fit=crop-62-48-1&w=200&h=200&s=b136aa0c7cbffd9dceab39327b27ab8e"> <img class="lazyload rounded-full w-full h-full object-cover" data-src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Photography/Solutions/Retail/woman-shop-ipad.jpg" alt=""> </picture> </div> </div> </div> </a> <a href="/lp/authorised-push-payment-fraud" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline-block " x-ref="" aria-label="Learn more"> <div class="md:px-7 md:py-7 rounded-lg md:rounded-30 border border-skin-grey-light hover:border-skin-grey flex gap-10 group justify-between cursor-pointer transition-colors duration-200"> <div class="flex flex-col max-w-400"> <h3 class="text-lg md:text-lg_lg text-skin-bwg mb-2">Authorized Push Payment (APP) fraud solutions</h3> <p class="text-skin-grey md:text-sm_lg text-sm mb-3 font-normal">We analyze security risks and harness verified communications to help banks combat Authorized Push Payment (APP) fraud.</p> <span> <span class=" inline-block text-sm font-medium gap-1 border-b border-transparent text-skin-ggw hover:border-skin-ggw group-hover:border-skin-ggw fill-skin-ggw duration-200 transition-colors"> Learn more <svg width="14" height="14" viewBox="0 0 14 14" class="inline "> <path d="M7 2L11.9497 6.94975L11.2426 7.65685L6.29289 2.70711L7 2Z" /> <path d="M6.29289 11.1924L11.2426 6.24264L11.9497 6.94975L7 11.8995L6.29289 11.1924Z" /> <path d="M3.00781 6.46875H11.0079V7.46875H3.00781V6.46875Z" /> </svg> </span> </span> </div> <div class="w-full max-w-200"> <div class="aspect-h-1 aspect-w-1 w-full"> <picture> <source type="image/webp" data-srcset="/img/asset/YXNzZXRzL3dlYnAvUGhvdG9ncmFwaHkvUmVzb3VyY2VzL0Jsb2cvaG93LXRvLXByZXZlbnQtYW5kLXJlZHVjZS1hdXRob3JpemVkLndlYnA=?fit=crop&w=200&h=200&s=ac8ee4aaa3bb60afa378ba69b2bc7bc0"> <img class="lazyload rounded-full 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class="flex-1 flex justify-between"> <div class="mr-10 flex-shrink-0"> <div> <h3 class="text-lg md:text-lg_lg md:mb-7">Select a resource</h3> <ul class="flex flex-col gap-y-2 font-normal"> <li> <a href="/resources/learning" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Learning"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Learning </span> </a> </li> <li> <a href="/resources/customer-stories" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Customer stories"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Customer stories </span> </a> </li> <li> <a href="/blog" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Blog"> <span class="inline border-b border-transparent 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data-src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Photography/Resources/Blog/apple-rcs-ios18-release.jpg" alt=""> </picture> </div> </div> </div> </a> <a href="https://cpaas.webex.com/resources/report/gartner-magic-quadrant-cpaas-2024" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline-block " x-ref="" aria-label="See report"> <div class="md:px-7 md:py-7 rounded-20 md:rounded-30 border border-skin-grey-light hover:border-skin-grey transition-colors duration-200 flex flex-col justify-between group min-h-400 cursor-pointer"> <div class="flex flex-col max-w-400"> <h3 class="text-lg md:text-lg_lg text-skin-bwg mb-2 clamp clamp-2">2024 Gartner® Magic Quadrant™</h3> <p class="text-skin-grey md:text-sm_lg text-sm mb-3 font-normal clamp clamp-3">Discover why we are recognized as a Visionary in the 2024 Gartner Magic Quadrant for CPaaS.</p> <span> <span class=" inline-block text-sm font-medium gap-1 border-b border-transparent text-skin-ggw 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hover:border-skin-grey flex gap-10 group justify-between cursor-pointer transition-colors duration-200"> <div class="flex flex-col max-w-400"> <h3 class="text-lg md:text-lg_lg text-skin-bwg mb-2">Latest news</h3> <p class="text-skin-grey md:text-sm_lg text-sm mb-3 font-normal">Find out why UC Today recognise Webex CPaaS Solutions as one of the leading CPaaS providers of 2023.</p> <span> <span class=" inline-block text-sm font-medium gap-1 border-b border-transparent text-skin-ggw hover:border-skin-ggw group-hover:border-skin-ggw fill-skin-ggw duration-200 transition-colors"> Learn more <svg width="14" height="14" viewBox="0 0 14 14" class="inline "> <path d="M7 2L11.9497 6.94975L11.2426 7.65685L6.29289 2.70711L7 2Z" /> <path d="M6.29289 11.1924L11.2426 6.24264L11.9497 6.94975L7 11.8995L6.29289 11.1924Z" /> <path d="M3.00781 6.46875H11.0079V7.46875H3.00781V6.46875Z" /> </svg> </span> </span> </div> <div class="w-full max-w-200"> <div class="aspect-h-1 aspect-w-1 w-full"> <picture> <source type="image/webp" data-srcset="/img/asset/YXNzZXRzL290aGVyL3VjLXRvZGF5LWFydGljbGUtcHJvbW90aW9uLmpwZw==?fit=crop-80-60-1&w=200&h=200&s=feb792a54bd3dcc1236b12ca793869a4"> <img class="lazyload rounded-full w-full h-full object-cover" data-src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/other/uc-today-article-promotion.jpg" alt=""> </picture> </div> </div> </div> </a> <a href="/blog/completion-of-imimobile-plcs-acquisition-by-cisco" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline-block " x-ref="" aria-label="Learn more"> <div class="md:px-7 md:py-7 rounded-lg md:rounded-30 border border-skin-grey-light hover:border-skin-grey flex gap-10 group justify-between cursor-pointer transition-colors duration-200"> <div class="flex flex-col max-w-400"> <h3 class="text-lg md:text-lg_lg text-skin-bwg mb-2">Completion of imi's acquisition by Cisco</h3> <p class="text-skin-grey md:text-sm_lg text-sm mb-3 font-normal">imimobile is now part of Cisco.</p> 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27.47 87.59 28 87.59C28.53 87.59 29.04 87.8 29.41 88.18C29.78 88.56 30 89.06 30 89.59V101.59C30 102.12 29.79 102.63 29.41 103C29.03 103.37 28.53 103.59 28 103.59H16C15.47 103.59 14.96 103.38 14.59 103C14.21 102.62 14 102.12 14 101.59C14 101.06 14.21 100.55 14.59 100.18C14.97 99.8 15.47 99.59 16 99.59H23.41C14.42 89.43 9.63 76.23 10.02 62.67C10.41 49.11 15.95 36.21 25.51 26.58C30.66 21.35 36.8 17.2 43.57 14.35C50.34 11.5 57.6 10.02 64.94 9.98999H66C66.53 9.98999 67.04 10.2 67.41 10.58C67.79 10.96 68 11.46 68 11.99C68 12.52 67.79 13.03 67.41 13.4C67.03 13.78 66.53 13.99 66 13.99H64.94C58.13 14.02 51.39 15.39 45.11 18.03C38.83 20.67 33.14 24.53 28.36 29.38C19.59 38.21 14.47 50.03 14.03 62.47C13.59 74.91 17.87 87.06 26 96.48V89.59C26 89.06 26.21 88.55 26.59 88.18ZM115.33 32H107.48C114.32 41.29 118 52.52 117.99 64.06C117.96 93.8 93.35 118 63.12 118H61.99C61.46 118 60.95 117.79 60.58 117.41C60.2 117.03 59.99 116.53 59.99 116C59.99 115.47 60.2 114.96 60.58 114.59C60.96 114.22 61.46 114 61.99 114H63.12C91.14 114 113.96 91.59 113.99 64.05C113.99 54 110.98 44.19 105.32 35.88V41.99C105.32 42.52 105.11 43.03 104.74 43.4C104.36 43.78 103.86 43.99 103.32 43.99C102.78 43.99 102.28 43.78 101.91 43.4C101.53 43.02 101.32 42.52 101.32 41.99V29.99C101.32 29.46 101.53 28.95 101.91 28.58C102.29 28.2 102.79 27.99 103.32 27.99H115.32C115.85 27.99 116.36 28.2 116.74 28.58C117.12 28.96 117.32 29.46 117.32 29.99C117.32 30.52 117.11 31.03 116.74 31.4C116.36 31.78 115.86 31.99 115.32 31.99L115.33 32ZM64 54C62.02 54 60.09 54.59 58.44 55.69C56.8 56.79 55.51 58.35 54.76 60.18C54.01 62.01 53.81 64.02 54.19 65.96C54.58 67.9 55.53 69.68 56.93 71.08C58.33 72.48 60.11 73.43 62.05 73.82C63.99 74.21 66 74.01 67.83 73.25C69.66 72.49 71.22 71.21 72.32 69.57C73.42 67.93 74.01 65.99 74.01 64.01C74.01 61.36 72.95 58.82 71.08 56.94C69.21 55.07 66.66 54.01 64.01 54.01L64 54ZM64 70C62.81 70 61.65 69.65 60.67 68.99C59.68 68.33 58.91 67.39 58.46 66.3C58.01 65.2 57.89 64 58.12 62.83C58.35 61.67 58.92 60.6 59.76 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49.54 46.75C49.39 46.6 49.22 46.48 49.03 46.39C48.84 46.31 48.63 46.26 48.42 46.26C48.21 46.26 48 46.3 47.8 46.37C47.6 46.45 47.43 46.56 47.28 46.71L46.68 47.31C46.38 47.61 46.22 48.01 46.22 48.43C46.22 48.85 46.39 49.25 46.68 49.55L46.75 49.62C47.57 50.44 48.12 51.5 48.31 52.64C48.5 53.79 48.33 54.96 47.81 56.01C47.45 56.73 47.14 57.48 46.88 58.24C46.51 59.34 45.8 60.29 44.85 60.96C43.91 61.63 42.77 61.99 41.61 61.99C41.4 61.99 41.18 62.01 40.98 62.09C40.78 62.16 40.59 62.28 40.44 62.43C40.28 62.58 40.16 62.75 40.07 62.95C39.98 63.15 39.94 63.36 39.93 63.57V64.41C39.93 64.83 40.1 65.23 40.39 65.53C40.69 65.83 41.09 65.99 41.51 65.99C42.68 65.97 43.83 66.32 44.8 66.99C45.77 67.66 46.49 68.62 46.87 69.73C47.13 70.49 47.44 71.24 47.8 71.96C48.32 73 48.49 74.18 48.3 75.33C48.11 76.48 47.56 77.53 46.74 78.35L46.67 78.42C46.37 78.72 46.21 79.12 46.21 79.54C46.21 79.96 46.38 80.36 46.67 80.66L47.27 81.25C47.57 81.55 47.97 81.71 48.39 81.71C48.81 81.71 49.21 81.54 49.51 81.25L49.57 81.19C50.39 80.36 51.45 79.81 52.6 79.62C53.75 79.43 54.93 79.6 55.97 80.12C56.69 80.48 57.44 80.79 58.2 81.05C59.3 81.42 60.25 82.13 60.92 83.08C61.59 84.02 61.95 85.16 61.94 86.31C61.94 86.52 61.96 86.74 62.04 86.94C62.11 87.14 62.23 87.33 62.38 87.48C62.53 87.64 62.7 87.76 62.9 87.85C63.1 87.94 63.31 87.98 63.52 87.99H64.36C64.78 87.99 65.18 87.82 65.48 87.53C65.78 87.24 65.94 86.83 65.94 86.41C65.92 85.24 66.27 84.08 66.94 83.12C67.61 82.16 68.57 81.43 69.68 81.05C70.44 80.79 71.19 80.48 71.91 80.12C72.95 79.6 74.13 79.43 75.28 79.62C76.43 79.81 77.48 80.36 78.3 81.18L78.37 81.25C78.64 81.52 79 81.68 79.38 81.71C79.76 81.74 80.14 81.62 80.44 81.39C80.65 81.23 80.89 81.11 81.14 81.05C81.39 80.98 81.66 80.97 81.92 81C82.18 81.03 82.43 81.12 82.66 81.25C82.89 81.38 83.09 81.56 83.25 81.77C83.41 81.98 83.53 82.22 83.59 82.47C83.66 82.72 83.67 82.99 83.64 83.25C83.61 83.51 83.52 83.76 83.39 83.99C83.26 84.22 83.08 84.42 82.87 84.58C81.79 85.39 80.46 85.79 79.11 85.7C77.76 85.61 76.5 85.04 75.54 84.08L75.47 84.01C75.24 83.78 74.95 83.62 74.63 83.57C74.31 83.51 73.98 83.57 73.69 83.7C72.81 84.14 71.89 84.52 70.96 84.84C70.66 84.95 70.39 85.15 70.21 85.41C70.03 85.67 69.93 85.99 69.93 86.31C69.93 87.05 69.8 87.78 69.53 88.47C69.25 89.16 68.85 89.78 68.33 90.31C67.81 90.84 67.19 91.26 66.51 91.55L66.57 91.56Z" /> </svg> <h3 class="text-skin-bwg pb-5 text-h5 font-normal">Automate to accelerate</h3> </div> <div class="flex flex-col justify-between"> <p class="text-skin-grey pr-2-vw font-light text-base">Connect existing systems to communication channels and create seamless, automated customer experiences.</p> <div class="flex flex-wrap gap-x-5 gap-y-3 mt-5 md:mt-7"> <a href="" role="button" target=_self class="leading-[1rem] inline-block " x-ref="" aria-label=""> <span class=" inline-block text-sm font-medium gap-1 border-b border-transparent text-skin-ggw hover:border-skin-ggw group-hover:border-skin-ggw fill-skin-ggw duration-200 transition-colors"> </span> </a> </div> </div> </div> <div class="flex-col flex items-start lg:justify-start md:col-span-1"> <div class="flex flex-col justify-start relative max-w-full"> <svg class="w-16 h-16 lg:mb-10 md:mb-7 mb-5" fill="url(#passion-fruit-to-mantis)" width="128" height="128" viewBox="0 0 128 128" xmlns="http://www.w3.org/2000/svg"> <path d="M61.95 94.45V86.61C59.58 86.2 57.4 85.09 55.66 83.35C53.45 81.14 52.23 78.19 52.23 75.06C52.23 73.96 53.12 73.06 54.23 73.06C55.33 73.06 56.23 73.95 56.23 75.06C56.23 77.12 57.04 79.06 58.49 80.52C59.85 81.88 61.64 82.67 63.55 82.77C63.68 82.74 63.81 82.73 63.95 82.73C64.09 82.73 64.22 82.74 64.35 82.77C66.26 82.67 68.05 81.89 69.41 80.52C70.87 79.06 71.68 77.12 71.68 75.05V73.45C71.68 70.97 70.3 68.49 68.53 67.8L57.94 63.71C57.94 63.71 57.87 63.68 57.83 63.66C56.1 62.87 54.65 61.59 53.65 59.97C52.65 58.35 52.16 56.48 52.23 54.57V53.11C52.23 51.57 52.52 50.06 53.11 48.63C53.7 47.2 54.55 45.92 55.65 44.82C56.75 43.72 58.02 42.87 59.45 42.28C60.26 41.94 61.09 41.71 61.95 41.57V33.66C61.95 32.56 62.85 31.66 63.95 31.66C65.05 31.66 65.95 32.56 65.95 33.66V41.57C68.32 41.98 70.5 43.09 72.23 44.82C74.45 47.03 75.67 49.98 75.67 53.11C75.67 54.21 74.77 55.11 73.67 55.11C72.57 55.11 71.67 54.21 71.67 53.11C71.67 51.04 70.87 49.1 69.41 47.64C67.25 45.48 63.81 44.79 60.99 45.96C60.05 46.35 59.21 46.91 58.49 47.64C57.77 48.36 57.21 49.2 56.82 50.15C56.43 51.09 56.24 52.09 56.24 53.11V54.65C56.2 55.84 56.48 56.92 57.06 57.87C57.63 58.8 58.46 59.53 59.45 60L69.98 64.07C73.29 65.35 75.69 69.29 75.69 73.45V75.05C75.69 78.18 74.47 81.13 72.25 83.34C70.51 85.08 68.33 86.19 65.96 86.6V94.44C65.96 95.54 65.06 96.44 63.96 96.44C62.86 96.44 61.96 95.54 61.96 94.44L61.95 94.45ZM103.05 26.86C102.29 26.06 101.02 26.02 100.22 26.78C99.42 27.54 99.38 28.8 100.14 29.61C108.72 38.68 113.57 50.55 113.79 63.04C114.01 75.53 109.58 87.56 101.32 96.92C93.06 106.28 81.67 112.18 69.26 113.52C56.84 114.86 44.46 111.53 34.39 104.15C24.32 96.77 17.42 85.96 14.97 73.71C12.52 61.47 14.72 48.83 21.17 38.14C27.62 27.45 37.77 19.6 49.74 16.06C61.71 12.52 74.49 13.57 85.72 19.03C86.71 19.51 87.91 19.1 88.39 18.11C88.87 17.12 88.46 15.92 87.47 15.44C75.34 9.54002 61.54 8.40002 48.61 12.22C35.67 16.05 24.71 24.52 17.75 36.07C10.78 47.62 8.40996 61.27 11.06 74.49C13.71 87.72 21.16 99.39 32.04 107.37C41.34 114.19 52.47 117.81 63.88 117.81C65.81 117.81 67.76 117.71 69.7 117.5C83.11 116.05 95.41 109.68 104.33 99.57C113.25 89.45 118.04 76.46 117.8 62.97C117.56 49.48 112.33 36.66 103.06 26.87L103.05 26.86Z" /> </svg> <h3 class="text-skin-bwg pb-5 text-h5 font-normal">Reduce costs</h3> </div> <div class="flex flex-col justify-between"> <p class="text-skin-grey pr-2-vw font-light text-base">Minimize internal development costs and use low-code tools to build interactive journeys faster.</p> <div class="flex flex-wrap gap-x-5 gap-y-3 mt-5 md:mt-7"> <a href="" role="button" target=_self class="leading-[1rem] inline-block " x-ref="" aria-label=""> <span class=" inline-block text-sm font-medium gap-1 border-b border-transparent text-skin-ggw hover:border-skin-ggw group-hover:border-skin-ggw fill-skin-ggw duration-200 transition-colors"> </span> </a> </div> </div> </div> <div class="flex-col flex items-start lg:justify-start md:col-span-1"> <div class="flex flex-col justify-start relative max-w-full"> <svg class="w-16 h-16 lg:mb-10 md:mb-7 mb-5" fill="url(#passion-fruit-to-mantis)" width="128" height="128" viewBox="0 0 128 128" xmlns="http://www.w3.org/2000/svg"> <path d="M25.95 97.25L35.6 87.6C36.38 86.82 37.65 86.82 38.43 87.6C39.21 88.38 39.21 89.65 38.43 90.43L27.37 101.49C26.99 101.87 26.49 102.08 25.96 102.08C25.43 102.08 24.92 101.87 24.55 101.49L17.76 94.7C16.98 93.92 16.98 92.65 17.76 91.87C18.54 91.09 19.81 91.09 20.59 91.87L25.97 97.25H25.95ZM74.59 27.15C73.81 26.37 72.54 26.37 71.76 27.15L62.11 36.79L56.73 31.41C55.95 30.63 54.68 30.63 53.9 31.41C53.12 32.19 53.12 33.46 53.9 34.24L60.69 41.03C61.08 41.42 61.59 41.62 62.1 41.62C62.61 41.62 63.12 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70.8V76.47C102.42 77.57 101.52 78.47 100.42 78.47H89.34C86.58 78.47 84.34 80.71 84.34 83.47V105.64C84.34 108.4 86.58 110.64 89.34 110.64H111.51C114.27 110.64 116.51 108.4 116.51 105.64V83.47C116.51 80.71 114.27 78.47 111.51 78.47H108.33C107.23 78.47 106.33 77.57 106.33 76.47C106.33 75.37 107.23 74.47 108.33 74.47H111.51C116.47 74.47 120.51 78.51 120.51 83.47ZM39.17 78.47H17C14.24 78.47 12 80.71 12 83.47V105.64C12 108.4 14.24 110.64 17 110.64H39.17C41.93 110.64 44.17 108.4 44.17 105.64V83.47C44.17 80.71 41.93 78.47 39.17 78.47ZM92.91 91.88C92.13 91.1 90.86 91.1 90.08 91.88C89.3 92.66 89.3 93.93 90.08 94.71L96.87 101.5C97.25 101.88 97.75 102.09 98.28 102.09C98.81 102.09 99.32 101.88 99.69 101.5L110.75 90.44C111.53 89.66 111.53 88.39 110.75 87.61C109.97 86.83 108.7 86.83 107.92 87.61L98.27 97.26L92.89 91.88H92.91Z" /> </svg> <h3 class="text-skin-bwg pb-5 text-h5 font-normal">Centralized management</h3> </div> <div class="flex flex-col justify-between"> <p class="text-skin-grey pr-2-vw font-light text-base">Manage communications at scale with a centralized platform and monitor the heartbeat of your customer interactions.</p> <div class="flex flex-wrap gap-x-5 gap-y-3 mt-5 md:mt-7"> <a href="" role="button" target=_self class="leading-[1rem] inline-block " x-ref="" aria-label=""> <span class=" inline-block text-sm font-medium gap-1 border-b border-transparent text-skin-ggw hover:border-skin-ggw group-hover:border-skin-ggw fill-skin-ggw duration-200 transition-colors"> </span> </a> </div> </div> </div> </div> </div> </section> <section class="py-10 md:py-16 lg:py-20 theme-light bg-skin-wbg" data-id="logo-carousel" id="" style="scroll-margin-top: 6rem" x-data="logos"> <div class="px-std max-w-[1440px] w-full mx-auto"> <div class="flex justify-between relative flex-col md:gap-28 md:flex-row mb-10 md:mb-16 lg:mb-20"> <div class="flex flex-col lg:max-w-2/3"> <h2 class="text-skin-bww text-h2">Who we work with.</h2> </div> </div> </div> <div class="animation-logos flex flex-col md:gap-[88px] gap-10 mx-auto relative max-w-[1312px] overflow-hidden"> <div class="absolute h-full w-16 left-0 top-0 z-10 bg-fade-to-light rotate-180 pointer-events-none"></div> <div class="absolute h-full w-16 right-0 top-0 z-10 bg-fade-to-light pointer-events-none"></div> <div> <div class="relative flex row row-one" :class="widthGapClasses === 'min-w-full' ? 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relative"> <div class="flex justify-between relative flex-col md:gap-28 md:flex-row mb-10 md:mb-16 lg:mb-20"> <div class="flex flex-col lg:max-w-2/3"> <h2 class="text-skin-bww text-h2">Accelerate innovation.</h2> </div> </div> <div class="flex flex-col relative"> <div class="flex w-full justify-center md:mb-20 mb-10 flex-wrap md:flex-nowrap gap-x-10 md:gap-0"> <div class="flex flex-1 min-w-300 mb-8 md:mb-0 w-full justify-center gap-4 md:gap-5 md:order-3"> <div class="w-full min-w-[296px]"> <div class="w-full border-device-wrapper md:border-device-wrapper-lg "> <picture> <source type="image/webp" data-srcset="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/webp/Screenshots/Products/connect-channels-view.webp"> <img id="Lno8gaiI" data-src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Screenshots/Products/connect-channels-view.jpg" class="lazyload w-full rounded-2vw border-device md:rounded-device-lg object-cover" alt=""> </picture> </div> </div> </div> <div class="flex flex-1 md:order-2 justify-center flex-col min-w-200 md:min-w-none w-[380px] lg:w-[535px] md:gap-x-10 "> <div class=" lg:pr-[131px] md:pr-[100px] "> <h3 class="text-h4 font-normal mb-3 md:mb-10">Launch smarter customer journeys</h3> <div class="prose-page standard md:max-w-500"> <h3>Use the latest channels</h3><p>Choose from 10+ digital channels to build richer and interactive customer experiences and reduce costs for your business.</p><h3>Centralized management</h3><p>Centrally manage all inbound and outbound communications at scale with a low-code communications platform that can design and deploy end-to-end customer journeys in minutes.</p><h3>Take a low-code approach</h3><p>Leverage a drag-and-drop visual flow builder in <a href="/products/webex-connect">Webex Connect</a> to build new and modify existing customer journeys faster than ever before.</p> </div> </div> </div> </div> <div class="flex w-full justify-center md:mb-20 mb-10 flex-wrap md:flex-nowrap gap-x-10 md:gap-0"> <div class="flex flex-1 min-w-300 mb-8 md:mb-0 w-full justify-center gap-4 md:gap-5 md:order-1"> <div class="max-w-700 w-full min-w-[296px]"> <div class="aspect-h-1 aspect-w-1 w-full"> <picture> <source type="image/webp" data-srcset="/img/asset/YXNzZXRzL3dlYnAvUGhvdG9ncmFwaHkvU29sdXRpb25zL0lUX2FuZF9vcHMvaGFuZHMtbGFwdG9wLWNvZGUtb24tc2NyZWVuLndlYnA=?fit=crop&w=646&h=646&s=36c314a747c24edd01c28833d834990e"> <img id="21Bay3LT" data-src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Photography/Solutions/IT_and_ops/hands-laptop-code-on-screen.jpg" class="lazyload w-full lg:rounded-30 md:rounded-20 rounded-[16px] object-cover" alt=""> </picture> </div> </div> </div> <div class="flex flex-1 md:order-2 justify-center flex-col min-w-200 md:min-w-none w-[380px] lg:w-[535px] md:gap-x-10 "> <div class=" lg:pl-[131px] md:pl-[100px] "> <h3 class="text-h4 font-normal mb-3 md:mb-10">Connect systems to innovate faster</h3> <div class="prose-page standard md:max-w-500"> <h3>Third-party integrations</h3><p>Integrate seamlessly with existing business systems, leading third-party applications like Zendesk, Salesforce CRM, LivePerson to maximize previous investments.</p><h3>Flexible back-end integrations</h3><p>Leverage flexible integrations with any back-end system over a variety of interfaces, including REST/SOAP APIs, message queues, FTP/sFTP.</p><h3>Direct connections</h3><p>Through our direct binds with the US Tier 1 carriers, deliver world-class, highly-secure messaging that quickly reaches customers at the right moment.</p> </div> </div> </div> </div> <div class="flex w-full justify-center flex-wrap md:flex-nowrap gap-x-10 md:gap-0"> <div class="flex flex-1 min-w-300 mb-8 md:mb-0 w-full justify-center gap-4 md:gap-5 md:order-3"> <div class="w-full min-w-[296px]"> <div class="w-full border-device-wrapper md:border-device-wrapper-lg "> <picture> <source type="image/webp" data-srcset="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/webp/Screenshots/Products/connect-integrations.webp"> <img id="4QH57Zye" data-src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Screenshots/Products/connect-integrations.jpg" class="lazyload w-full rounded-2vw border-device md:rounded-device-lg object-cover" alt=""> </picture> </div> </div> </div> <div class="flex flex-1 md:order-2 justify-center flex-col min-w-200 md:min-w-none w-[380px] lg:w-[535px] md:gap-x-10 "> <div class=" lg:pr-[131px] md:pr-[100px] "> <h3 class="text-h4 font-normal mb-3 md:mb-10">Enrich experiences with intelligent automation</h3> <div class="prose-page standard md:max-w-500"> <h3>Use NLP and AI capabilities</h3><p>Weave automation into customer journeys with drag-and-drop NLP and AI nodes. Cleanse and process customer data with date & time recognition, spell check, intent recognition, and sentiment analysis.</p><h3>Smart features</h3><p>Apply social hour checks, consent management, channel preferences, geofences, and smartlinks, to apply context to customer interactions.</p> </div> </div> </div> </div> </div> </div> </section> <section class="relative theme-light bg-skin-wbg text-skin-bwg" data-id="resource-link" id="" style="scroll-margin-top: 6rem"> <div class="max-w-[1440px] mx-auto px-std py-10 md:py-16 lg:py-20 "> <div class="flex flex-col md:flex-row relative justify-between gap-x-10"> <div class="flex flex-col flex-1"> <div class="md:max-w-600"> <span class="md:mb-5 mb-3 text-skin-grey">WHITEPAPER</span> <h2 class="md:pb-5 pb-3 md:text-h3 text-h2 text-skin-bwg"> Webex Connect.</h2> <p class="md:text-base_lg text-base text-skin-grey">Rapidly automate customer interactions across multiple channels. Learn how Webex Connect can help you manage an increasingly complex communications landscape and deliver a differentiating customer experience.</p> <div class="md:pt-10 pt-8 flex gap-x-3 flex-wrap gap-y-3 pb-14 md:pb-0"> <a href="/resources/whitepaper/webex-connect" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline-block " x-ref="" aria-label="Get whitepaper"> <span class="flex items-center rounded-full justify-center whitespace-nowrap border group duration-200 transition-colors font-medium text-[14px] md:text-[15px] leading-btn tracking-base border border-skin-ggg hover:border-skin-bwg bg-skin-ggw text-skin-wwb hover:bg-skin-bwb hover:text-skin-wbw fill-skin-wwb hover:fill-skin-wbw lg:p-[13px] lg:pl-[21px] md:p-[11px] md:px-[21px] p-[11px]"> Get whitepaper <svg class="inline ml-[10px]" width="28" height="28" viewBox="0 0 56 56"> <ellipse cx="28" cy="28" rx="28" ry="28" transform="matrix(1 0 1.52877e-10 -1 0 56)" class="duration-200 transition-colors fill-skin-wwg group-hover:fill-skin-ggg" /> <path d="M38.5 39.4995L16.5 39.4995L16.5 41.4995L38.5 41.4995V39.4995Z" class="duration-200 transition-colors fill-skin-bbw group-hover:fill-skin-www" /> <path d="M38.1066 25.2074L27.5 35.814L16.8935 25.207L18.3077 23.7928L26.5 31.9851L26.5 14.4995L28.5 14.4995L28.5 31.9855L36.6924 23.7931L38.1066 25.2074Z" class="duration-200 transition-colors fill-skin-bbw group-hover:fill-skin-www" /> </svg> </span> </a> </div> </div> </div> <picture> <source type="image/webp" data-srcset="/img/http/aHR0cHM6Ly93ZWJleC1pbWltb2JpbGUubnljMy5jZG4uZGlnaXRhbG9jZWFuc3BhY2VzLmNvbS93ZWJwL1Bob3RvZ3JhcGh5L0dlbmVyaWMvbWFuLWxhcHRvcC1vZmZpY2UtZGVzay53ZWJw?fit=crop&w=535&h=535&s=87b78d82350fedad4a3161831f8d3513"> <img class="lazyload w-full lg:h-[535px] lg:w-[535px] md:w-[460px] md:h-[460px] h-full object-cover hidden md:block rounded-4vw md:rounded-2vw" data-src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Photography/Generic/man-laptop-office-desk.jpg" alt=""> </picture> </div> </div> </div> </section> <section class="relative theme-dark bg-skin-wbg text-skin-bwg" data-id="resource-link" id="" style="scroll-margin-top: 6rem"> <svg class="absolute w-1/2 pointer-events-none corner-gradient-tr" viewBox="0 0 629 324" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_10523_56085)"> <g opacity="0.5"> <g filter="url(#filter0_f_10523_56085)"> <ellipse cx="150" cy="100" rx="150" ry="100" transform="matrix(0.866025 -0.5 -0.5 -0.866026 544 497.205)" fill="#6904E9" /> </g> <g filter="url(#filter1_f_10523_56085)"> <ellipse cx="150" cy="100" rx="150" ry="100" transform="matrix(1 0 1.88408e-07 -1 288 468)" fill="#6904E9" /> </g> </g> </g> <defs> <filter id="filter0_f_10523_56085" x="284.672" y="21.0361" width="678.463" height="629.133" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"> <feFlood flood-opacity="0" result="BackgroundImageFix" /> <feBlend mode="normal" in="SourceGraphic" in2="BackgroundImageFix" result="shape" /> <feGaussianBlur stdDeviation="100" result="effect1_foregroundBlur_10523_56085" /> </filter> <filter id="filter1_f_10523_56085" x="88" y="68" width="700" height="600" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"> <feFlood flood-opacity="0" result="BackgroundImageFix" /> <feBlend mode="normal" in="SourceGraphic" in2="BackgroundImageFix" result="shape" /> <feGaussianBlur stdDeviation="100" result="effect1_foregroundBlur_10523_56085" /> </filter> <clipPath id="clip0_10523_56085"> <rect width="629" height="324" fill="white" /> </clipPath> </defs> </svg> <div class="max-w-[1440px] mx-auto px-std py-10 md:py-16 lg:py-20 "> <div class="flex flex-col md:flex-row relative justify-between gap-x-10"> <div class="flex flex-col flex-1"> <div class="md:max-w-600"> <span class="md:mb-5 mb-3 text-skin-grey"></span> <h2 class="md:pb-5 pb-3 text-h4 text-skin-bwg"> IT buyer’s guide for CPaaS.</h2> <p class="md:text-base_lg text-base text-skin-grey">CPaaS is one of the most exciting opportunities in the cloud communications space. A growing number of enterprises are using APIs, SDKs, and low-code tools within CPaaS solutions to design communications-enabled applications that enhance digital competitiveness. Discover the key features and functionality that you need to look for in an Enterprise CPaaS solution.</p> <div class="md:pt-10 pt-8 flex gap-x-3 flex-wrap gap-y-3 pb-14 md:pb-0"> <a href="/resources/eguide/it-buyers-guide-for-cpaas" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline-block " x-ref="" aria-label="Discover more"> <span class="flex items-center rounded-full justify-center whitespace-nowrap border group duration-200 transition-colors font-medium text-[14px] md:text-[15px] leading-btn tracking-base border border-skin-ggg hover:border-skin-bwg bg-skin-ggw text-skin-wwb hover:bg-skin-bwb hover:text-skin-wbw fill-skin-wwb hover:fill-skin-wbw lg:p-[13px] lg:pl-[21px] md:p-[11px] md:px-[21px] p-[11px]"> Discover more <svg class="inline ml-[10px]" width="28" height="28" viewBox="0 0 56 56"> <ellipse cx="28" cy="28" rx="28" ry="28" transform="matrix(1 0 1.52877e-10 -1 0 56)" class="duration-200 transition-colors fill-skin-wwg group-hover:fill-skin-ggg" /> 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'block' : 'hidden'"> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/solutions/automotive" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Automotive"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Automotive </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/solutions/banking" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Banking"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Banking </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/solutions/gaming" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Gaming"> <span class="inline border-b 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href="/solutions/insurance" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Insurance"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Insurance </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/solutions/logistics" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Logistics"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Logistics </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/solutions/media-and-broadcasters" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Media & broadcasters"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Media & broadcasters </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/solutions/recruitment" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Recruitment"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Recruitment </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/solutions/retail" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Retail"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Retail </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/solutions/travel" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Travel"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Travel </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/solutions/telecommunications" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Telecommunications"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Telecommunications </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/solutions/utilities" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Utilities"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Utilities </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/solutions/customer-service" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Customer service"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Customer service </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/solutions/employee-communications" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Employee communications"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Employee communications </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/solutions/it-and-operations" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="IT & operations"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> IT & operations </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/solutions/marketing" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Marketing"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Marketing </span> </a> </li> </ul> </div> <div class="flex flex-1 flex-col" x-data="{ open : false }"> <h3 class="md:mb-10 text-base md:text-base_lg text-skin-bww py-4 md:py-0 flex justify-between theme-black cursor-pointer md:cursor-default" x-on:click="open = !open" x-bind:class="open ? 'text-skin-bwg md:text-skin-bww' : ''"> Business Messaging <div x-bind:class="open ? 'rotate-180 fill-skin-ggb' : 'fill-skin-bww'" class="h-3 duration-300"> <svg height="12" width="12" class="md:hidden" width="8" height="4" viewBox="0 0 8 4" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0.120381 0.174613C0.300092 -0.0350495 0.615742 -0.0593303 0.825405 0.120381L4.00001 2.84147L7.17461 0.120381C7.38428 -0.0593303 7.69993 -0.0350495 7.87964 0.174613C8.05935 0.384276 8.03507 0.699926 7.8254 0.879637L4.3254 3.87964C4.13816 4.04013 3.86186 4.04013 3.67461 3.87964L0.174613 0.879637C-0.0350495 0.699926 -0.0593303 0.384276 0.120381 0.174613Z"/> </svg> </div> </h3> <ul class="md:block" x-bind:class="open ? 'block' : 'hidden'"> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/business-messaging" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Business messaging"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Business messaging </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/business-messaging/branded-text" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Branded Text"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Branded Text </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/business-messaging/apple-messages-for-business" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Apple Messages for Business"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Apple Messages for Business </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/business-messaging/rcs-business-messaging" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="RCS Business Messaging"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> RCS Business Messaging </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/business-messaging/sms" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="SMS"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> SMS </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/business-messaging/mms" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="MMS"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> MMS </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/business-messaging/web-rtc" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Web RTC"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Web RTC </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/business-messaging/whatsapp-business-api" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="WhatsApp Business API"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> WhatsApp Business API </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/business-messaging/instagram" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Instagram"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Instagram </span> </a> </li> </ul> </div> <div class="flex flex-1 flex-col" x-data="{ open : false }"> <h3 class="md:mb-10 text-base md:text-base_lg text-skin-bww py-4 md:py-0 flex justify-between theme-black cursor-pointer md:cursor-default" x-on:click="open = !open" x-bind:class="open ? 'text-skin-bwg md:text-skin-bww' : ''"> Resources <div x-bind:class="open ? 'rotate-180 fill-skin-ggb' : 'fill-skin-bww'" class="h-3 duration-300"> <svg height="12" width="12" class="md:hidden" width="8" height="4" viewBox="0 0 8 4" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0.120381 0.174613C0.300092 -0.0350495 0.615742 -0.0593303 0.825405 0.120381L4.00001 2.84147L7.17461 0.120381C7.38428 -0.0593303 7.69993 -0.0350495 7.87964 0.174613C8.05935 0.384276 8.03507 0.699926 7.8254 0.879637L4.3254 3.87964C4.13816 4.04013 3.86186 4.04013 3.67461 3.87964L0.174613 0.879637C-0.0350495 0.699926 -0.0593303 0.384276 0.120381 0.174613Z"/> </svg> </div> </h3> <ul class="md:block" x-bind:class="open ? 'block' : 'hidden'"> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/resources/learning" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Learning"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Learning </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/resources/customer-stories" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Customer stories"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Customer stories </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/blog" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Blog"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Blog </span> </a> </li> </ul> </div> <div class="flex flex-1 flex-col" x-data="{ open : false }"> <h3 class="md:mb-10 text-base md:text-base_lg text-skin-bww py-4 md:py-0 flex justify-between theme-black cursor-pointer md:cursor-default" x-on:click="open = !open" x-bind:class="open ? 'text-skin-bwg md:text-skin-bww' : ''"> Company <div x-bind:class="open ? 'rotate-180 fill-skin-ggb' : 'fill-skin-bww'" class="h-3 duration-300"> <svg height="12" width="12" class="md:hidden" width="8" height="4" viewBox="0 0 8 4" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0.120381 0.174613C0.300092 -0.0350495 0.615742 -0.0593303 0.825405 0.120381L4.00001 2.84147L7.17461 0.120381C7.38428 -0.0593303 7.69993 -0.0350495 7.87964 0.174613C8.05935 0.384276 8.03507 0.699926 7.8254 0.879637L4.3254 3.87964C4.13816 4.04013 3.86186 4.04013 3.67461 3.87964L0.174613 0.879637C-0.0350495 0.699926 -0.0593303 0.384276 0.120381 0.174613Z"/> </svg> </div> </h3> <ul class="md:block" x-bind:class="open ? 'block' : 'hidden'"> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/about-us/our-story" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="About us"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> About us </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="https://investor.cisco.com/home/" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Investors"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Investors </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/about-us/press-releases" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Press releases"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Press releases </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/partners" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Partners"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Partners </span> </a> </li> </ul> </div> </div> <div class="flex justify-between flex-col md:flex-row mt-20 md:mt-0 px-std max-w-[1440px] mx-auto w-full"> <div> <div class="flex gap-y-2 text-sm flex-col"> <ul class="flex gap-x-5 flex-col md:flex-row mb-10 md:mb-0"> <li class="md:mb-5 text-skin-bww py-3 md:py-0"> <a class="border-b border-transparent pb-1 hover:border-skin-bww" href="/legal/terms-and-conditions">Terms & Conditions</a> </li> <li class="md:mb-5 text-skin-bww py-3 md:py-0"> <a class="border-b border-transparent pb-1 hover:border-skin-bww" href="/legal/privacy-statement">Privacy Statement</a> </li> <li class="md:mb-5 text-skin-bww py-3 md:py-0"> <a class="border-b border-transparent pb-1 hover:border-skin-bww" href="/legal/cookie-policy">Cookies</a> </li> <li class="md:mb-5 text-skin-bww py-3 md:py-0"> <a class="border-b border-transparent pb-1 hover:border-skin-bww" href="/certifications">Certifications</a> </li> <li class="md:mb-5 text-skin-bww py-3 md:py-0"> <a class="border-b border-transparent pb-1 hover:border-skin-bww" href="/about-us/careers">Careers</a> </li> </ul> <div class="flex gap-x-3 flex-col md:flex-row mb-10 md:mb-0"> <p class="text-sm text-skin-bww mb-3 md:mb-0">Find us on:</p> <div class="flex"> <div> <a class="border-b border-transparent pb-1 hover:border-skin-bww" href="https://www.linkedin.com/company/webex-cpaas-solutions/"> <img class="mr-2" src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Functional/linkedin.svg" alt="linkedin" style="width: 20px; height: 20px;"> </a> </div> <div> <a class="border-b border-transparent pb-1 hover:border-skin-bww" href="https://twitter.com/webex_cpaas"> <img class="mr-2" src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Functional/x_reverse.svg" alt="x logo" style="width: 20px; height: 20px;"> </a> </div> <div> <a class="border-b border-transparent pb-1 hover:border-skin-bww" href="https://www.youtube.com/@webexcpaassolutions"> <img class="mr-2" src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Functional/youtube_reverse.svg" alt="youtube logo" style="width: 20px; height: 20px;"> </a> </div> </div> </div> </div> </div> <div class="text-skin-grey flex flex-col gap-10"> <div class="flex flex-col gap-y-3"> <div class="flex flex-col md:flex-row"> <p class="text-sm">Copyright @2000 - 2024 IMImobile Limited. 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