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color: #fff; } body { background: #1a1d1f; } body { color: #000000; } .main-content-section, .main-content-section .container.content { color: #000000; } .main-content-section { background-color: #ffffff; } </style> </head> <body> <div id="topshelf" style="display: none;"> <div class="container"> <span class="hidemobile"><a href="/">Home</a>  |   <a href="/">Summit & Expo — March 2025</a>   |    <a href="/blog/">Blog</a>   |   </span><div class="header-social"><a href="https://twitter.com/EVCSummit" target="_blank" class="Twitter"><i class="fab fa-x-twitter"></i></a><a href="https://www.linkedin.com/showcase/ev-charging-summit/" target="_blank" class="LinkedIn"><i class="fab fa-linkedin"></i></a></div></span> <span style="text-align:right; float:right; display: none;"> <i class="ion-ios-telephone"></i> Talk to a live rep: 888-409-4418</span> </div> </div> <header id="top-bar"> <div class="container" style="position:relative;"> <div class="navbar-header">  <div class="navbar-brand" style=""> <a href="2024/"><img src="assets/static_files/images/2024/ev-nav-logo-march-2024b.png" alt="logo" id="header-logo" class="desktop-logo" style="max-height: 80px; width: auto;"></a> </div>  </div>  <div class="collapse navbar-collapse navbar-right"> <div class="nav__container"> <div class="nav__mobile"> <div class="nav__logo"></div> <div class="nav__btn"> <a aria-label="Mobile menu" style="z-index:2000" class="nav-toggle fade" onclick="showMobileMenu()"><span></span><span class="mrg"></span><span class="mrg"></span></a> </div> </div> <nav class="menu-toggle navbar-right"> <ul class="nav__menu">  <ul class="nav__menu"> <li class="dropdown"><a href="javascript:void(0);"><span>Agenda</span></a> <ul> <li class="menu-item"><a href="2024/summit/agenda-at-a-glance">Agenda at a Glance</a></li> <li class="menu-item"><a href="2024/summit/agenda/">Full Conference Sessions</a></li> <li class="menu-item"><a href="/2024/summit/agenda/?tabno=1">Pre-Conference Workshops</a></li> <li class="menu-item"><a href="/2024/summit/agenda/?track=1&tabno=2">TRACK 1: Charging Infrastructure</a></li> <li class="menu-item"><a href="/2024/summit/agenda/?track=9&tabno=2">TRACK 2: Government Coordination</a></li> <li class="menu-item"><a href="/2024/summit/agenda/?track=3&tabno=2">TRACK 3: Funding, Investments, and Incentives</a></li> <li class="menu-item"><a href="/2024/summit/agenda/?track=2&tabno=2">TRACK 4: EV Fleets</a></li> <li class="menu-item"><a href="/2024/summit/agenda/?track=4&tabno=3">TRACK 5: Hardware and Software</a></li> <li class="menu-item"><a href="/2024/summit/agenda/?track=5&tabno=3">TRACK 6: Commercial and Residential Real Estate</a></li> <li class="menu-item"><a href="/2024/summit/agenda/?track=6&tabno=3">TRACK 7: Original Equipment Manufacturing</a></li> <li class="menu-item"><a href="/2024/summit/agenda/?track=7&tabno=3">TRACK 8: Consumer Case Studies</a></li> <li class="menu-item"><a href="/2024/summit/agenda/?track=8&tabno=3">TRACK 9: Business Strategies and Industry Innovations</a></li> <li class="menu-item menu-highlight"><a href="2024/summit/download-the-ev-charging-summit-brochure/">Download Brochure</a></li> </ul> </li> <li class="dropdown"><a href="javascript:void(0);"><span>Speakers</span></a> <ul> <li class="menu-item"><a href="2024/speakers/speakers">Summit Speakers</a></li> <li class="menu-item"><a href="2024/speakers/interested-in-speaking">Become a Speaker</a></li> </ul> </li> <li class="dropdown"><a href="javascript:void(0);"><span>Expo</span></a> <ul> <li class="menu-item"><a href="2024/exhibit/floor-plan">2024 Exhibitors</a></li> <li class="menu-item"><a href="2024/exhibit/how-to-exhibit">How to Exhibit</a></li> <li class="menu-item"><a href="2024/exhibit/media-partners">Media Partners</a></li> <li class="menu-item"><a href="2024/exhibit/partner-with-us">Become a Media Partner</a></li> <li class="menu-item"><a href="2024/exhibit/request-a-press-pass">Request a Press Pass</a></li> <li class="menu-item"><a href="2024/exhibit/exhibitor-resources">Exhibitor Resources</a></li> </ul> </li> <li class="dropdown"><a href="javascript:void(0);"><span>Attend</span></a> <ul> <li class="menu-item"><a href="2024/attend/pricing">Ticket Prices</a></li> <li class="menu-item"><a href="2024/attend/venue">Venue</a></li> <li class="menu-item"><a href="2024/attend/accomodations">Accomodations</a></li> <li class="menu-item"><a href="2024/attend/about-evcs">About EVCS</a></li> <li class="menu-item"><a href="2024/attend/attendee-faq">Attendee FAQ</a></li> </ul> </li> <li class="dropdown"><a href="javascript:void(0);"><span>Contact</span></a> <ul> <li class="menu-item"><a href="2024/contact/contact-us">Contact Us</a></li> <li class="menu-item"><a href="/2024/exhibit/how-to-exhibit">Exhibit</a></li> <li class="menu-item"><a href="/2024/exhibit/partner-with-us">Become a Media Partner</a></li> <li class="menu-item"><a href="/2024/speakers/interested-in-speaking">Speak</a></li> </ul> </li></ul> </nav> </div> </div>  </div> </header> <section class="main-header" style="; position: relative;"><div class="header-bg-image-container" style="position: absolute; top:0; left: 0; width: 100%; height: 100%; background-repeat: no-repeat; opacity:1; "></div> <div class="header-bg-screen" style="opacity:"></div> <div class="container"> <h1 class="wow fadeInUp" style="text-align:left;">Attendee FAQ</h1> </div> </section> <section class="main-content-section"> <div class="container content"> <h4>What's included in my ticket?</h4> <p>When you purchase a "general summit access" ticket, this includes all sessions and networking receptions on the two main conference days. Daily coffee and lunch are also included. If you’d like to add pre-conference workshop training to your ticket, there is a separate fee. Hotel nights at The Mirage are not included.</p> <h4>I registered online but didn’t get an email confirmation or receipt yet.</h4> <p>You should have received a confirmation email receipt immediately after your transaction is completed. Make sure to check your spam folder. If there is a delay, contact Jessica Vargas at <a href="/cdn-cgi/l/email-protection#28424d5b5b414b49684f5b45415f4d4a064b4745"><span class="__cf_email__" data-cfemail="4b212e383822282a0b2c3826223c2e2965282426">[email protected]</span></a>, Andrea Vargas at <a href="/cdn-cgi/l/email-protection#f2939c96809793dc849380959381b295819f9b859790dc919d9f"><span class="__cf_email__" data-cfemail="8beae5eff9eeeaa5fdeaf9eceaf8cbecf8e6e2fceee9a5e8e4e6">[email protected]</span></a>, or give us a call at 888.409.4418.</p> <h4>Are there discounts for sending a group from our company?</h4> <p>Absolutely. We appreciate a good deal as much as the next person - and we want as many of your colleagues as possible to experience EV Charging Summit & Expo! Group discounts are available depending on how many team members you plan to send. For specific pricing details, contact Jessica Vargas at <a href="/cdn-cgi/l/email-protection#08626d7b7b616b69486f7b65617f6d6a266b6765"><span class="__cf_email__" data-cfemail="99f3fceaeaf0faf8d9feeaf4f0eefcfbb7faf6f4">[email protected]</span></a> or Andrea Vargas at <a href="/cdn-cgi/l/email-protection#9ffef1fbedfafeb1e9feedf8feecdff8ecf2f6e8fafdb1fcf0f2"><span class="__cf_email__" data-cfemail="98f9f6fceafdf9b6eef9eafff9ebd8ffebf5f1effdfab6fbf7f5">[email protected]</span></a>. </p> <h4>What happens if I have to cancel?</h4> <p>We hope you don’t have to cancel… but if you must, here are your cancellation options:</p> <p>You can transfer your ticket to someone else in your company at any time at no charge. Cancellations received up to 4 weeks (28 days) before the conference are refundable in full. After that, cancellations are subject to the entire conference fee, minus a $300 service fee. The remainder of your credit may apply toward a future conference. Please note that if you do not cancel and do not attend, you are still responsible for the cost of your registration. Substitutions may be made at any time.</p> <p>Please review our full <a href="https://mvpmedianetwork.com/terms-conditions">Terms and Conditions</a>. You can also contact <a href="/cdn-cgi/l/email-protection#503a3523233933311037233d392735327e333f3d">Jessica Vargas</a> or <a href="/cdn-cgi/l/email-protection#89e8e7edfbece8a7ffe8fbeee8fac9eefae4e0feeceba7eae6e4">Andrea Vargas</a> with any questions about cancellations.</p> <h4>Why should I attend a pre-conference workshop?</h4> <p>Trainings are a great investment for a lot of reasons. Hands-on workshops will equip you with frameworks and templates you can integrate into your strategy.</p> <p>These intensive, classroom-style workshops are a great way to dive into the most challenging topics around EV charging, alongside your peers and with one-on-one time with workshop instructors.</p> <h4>Will I have access to speaker slides after the event?</h4> <p>Of course. We will email you a link once the conference is over. Note: Look for EVCS staff on-site if you have any problems accessing conference materials online.</p> <h4>Where can I find accommodation information?</h4> <p>We have a discounted room block at The Mirage Hotel based on availability. This rate does not include tax and resort fees. Reservations for the hotel can be made by emailing <a href="/cdn-cgi/l/email-protection#caadb8a5bfbab8afb9fb8aa2b8a2a9a6abb9bcafadabb9e4a9a5a7"><span class="__cf_email__" data-cfemail="1176637e64616374622051796379727d706267747670623f727e7c">[email protected]</span></a>, calling 702.605.9352, or clicking <a href="https://book.passkey.com/go/SEVC3023LV">here</a>.</p> <p>Reserve your room before February 19 to obtain the discounted rate. Note: Make sure to reference group code “EV Charging Summit or EVCS” when booking your room to secure the discounted rate.</p> <p>It is important to take note of the hotel discount deadline. (We cannot guarantee discounts once the deadline has passed.)</p> <h4>What is the appropriate attire for the event?</h4> <p>Business casual.</p> <h4>What do I need to bring with me to check in?</h4> <p>Please bring your ID and your receipt. Your receipt includes a QR code we scan to print your badge. </p> <h4>If I am an international attendee, can I receive an invitation letter?</h4> <p>Yes, happy to help. Please contact <a href="/cdn-cgi/l/email-protection#9ef4fbededf7fdffdef9edf3f7e9fbfcb0fdf1f3">Jessica Vargas</a> or <a href="/cdn-cgi/l/email-protection#35545b514750541b435447525446755246585c4250571b565a58">Andrea Vargas</a>. </p> <p>Make sure you add <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="513c3423383d3d7f3c3e2322341136223c382634337f323e3c">[email protected]</a> to your safe sender list for updates on the event!</p> <style> h4 { margin-top: 2em!important; } </style> </div> </section>  <footer id="footer" style="background-color: #285972; background-size: 100% 100%; color: #ffffff; border-top: 0; padding-bottom: 30px; margin-top: 0"> <div class="container"> <div class="row" style="align-items:top;"> <div class="column column-33" style="text-align: center; padding-top: 36px;"> <img src="/assets/static_files/images/logos/EVCS Productions logo white.png" alt="EV Charging Summit Blog logo" style="width: 120px; height: auto; margin-bottom: 10px"><br> <a href="https://twitter.com/EVCSummit"><i style="color:#fff;" class="fab fa-x-twitter" aria-hidden="true"></i></a>   <a href="https://www.linkedin.com/showcase/ev-charging-summit/"><i style="color:#fff;" class="fab fa-linkedin" aria-hidden="true"></i></a>   <a href="/blog/">BLOG</a> </div> <div class="column column-33" style="padding:36px 12px 6px 12px; font-size: 15px; font-weight: 300; line-height: 115%; position: relative; "> <h4 style="margin: 0 0 12px 0; font-size: 1.2rem;">Sign up to receive event updates and exclusive content!</h4>  <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/v2.js"></script> <script> hbspt.forms.create({ portalId: "3219216", formId: "612fb615-7f7d-49d6-b56a-302e66b94c56", css: "" }); </script> <h4 style="margin: 0 0 12px 0; font-size: 1.2rem;">Upcoming Events</h4><ul><li style="list-style-type:none;"><a href="/">Summit & Expo — March 2025</a></li></ul> </div> <div class="column column-33" style="padding: 36px 2px 2px 12px; font-size: 15px; font-weight: 300; line-height: 130%;"> <h4 style="margin: 0 0 12px 0; font-size: 1.2rem;">Contact Us</h4> EVCS Productions<br>1501 India St. Suite 103-60<br>San Diego, CA 92101<br>Phone: 888-409-4418<br><a href="/cdn-cgi/l/email-protection#aec7c0c8c1eecbd8cdc6cfdcc9c7c0c9dddbc3c3c7da80cdc1c3"><span class="__cf_email__" data-cfemail="41282f272e0124372229203326282f2632342c2c28356f222e2c">[email protected]</span></a> </div> </div> </div> <div style="font-size: 0.9rem; max-width: 1024px; margin: 24px auto 0 auto;"><p style="text-align: center;"><strong><a href="2024/spam-solication-warning">SPAM SOLICITATION WARNING</a></strong></p></div> </footer> <div style="padding:12px; background-color:#fff; text-align: center; font-size: 15px;">© testing EVCS Productions Inc. | <a href="2024/terms-and-conditions-of-attendance-and-participation">Terms and Conditions</a> | <a href="2024/privacy-policy">Privacy Policy</a> </div> <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script type="text/javascript" src="https://a.remarketstats.com/px/smart/?c=25b6628fb526c0a&seg=evchargingsummit"></script>  <script type="text/javascript"> jQuery(document).ready(function ($) { var dcdomains = ['evchargingsummit.com', 'unityeventsolutions.com']; var params = window.location.search.replace(/ +/g, '%20'); if (params.length > 0 && params[0] == '?') params = params.substring(1, params.length); var finalList = ''; if (params.length > 0) { var splitList = params.split('&'); var append = new Array(); for (var idx = 0; idx < splitList.length; idx++) { if (splitList[idx].indexOf('utm_') == 0) append.push(splitList[idx]); } finalList = append.join('&'); } if (finalList.length > 0) { var button = $('a[href]').each(function (i) { for (var idx = 0; idx < dcdomains.length; idx++) { var domain = dcdomains[idx]; var re = new RegExp('^http[s]?://[a-zA-Z.]{0,15}' + domain + '.*$'); if (this.href.indexOf('#') < 0) { if (re.test(this.href)) { if (this.href.indexOf('?') < 0) this.href = this.href + '?' + finalList; else this.href = this.href + '&' + finalList; } } } }); } }); </script>  </body> </html>