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class="section"> <div class="container"> <div class="columns is-desktop"> <div class="column is-two-thirds-desktop"> <div class="level"> <div class="level-left"> <nav class="breadcrumb is-size-7" aria-label="breadcrumbs"> <ul> <li><a href="https://help.archive.org">Home</a></li> <li><a href="https://help.archive.org/help/category/donations-2/" rel="category tag">Donations</a> <li class="is-active"><a href="https://help.archive.org/help/what-is-your-refund-policy/" aria-current="page">What is your refund policy?</a> </li> </ul> </nav> </div> <div class="level-right is-size-7 is-hidden-mobile"> <div class="level-item"> <a href="#respond" class="has-text-dark"> <i class="icon-comment"></i> 0 </a> </div> </div> </div> <article id="post-1430" class="card post-1430 post type-post status-publish format-standard hentry category-donations-2"> <div class="card-content"> <div class="content"> <p>If for any reason you wish to have your donation refunded, please contact us via email at 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We will need the following information in order to process your refund:</p> <ul> <li>Date of donation (All refund requests must be made within 6 months of the donation)</li> <li>Amount donated</li> <li>Full name</li> <li>Payment method used (credit card, bank transfer, check…)</li> <li>Country of origin</li> <li>Reason for the refund</li> </ul> <p>Please note that some payment methods may not support refunds, so additional information may be required to process your refund. 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