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Without javascript some functions will not work, including question submission via the form. </div> </noscript> <div class="s-la-public-header-text s-la-public-home"> <h1 class="s-la-public-header-title"> LibAnswers FAQs </h1> <div class="s-la-public-header-description"> </div> </div> </div> </div> <div id="s-la-page-title-bar" role="navigation"> <div class="navbar navbar-default s-la-color-bars s-la-color-bars-border"> <div class="navbar-header"> <button type="button" class="navbar-toggle" data-toggle="collapse" data-target="#s-la-browsebar-collapse" aria-hidden="true"> <span class="fa fa-bars"></span><span class="sr-only">Toggle menu visibility</span> </button><p class="navbar-text">160 Answers</p></div> <div class="collapse navbar-collapse" id="s-la-browsebar-collapse"> <div id="s-la-content-search-15404" class="s-la-content-search"> <form method="get" class="navbar-form navbar-left" role="search" name="s-la-searchform" id="s-la-searchform-15404" action="/search/" 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class="s-la-box-title s-la-color-bars s-la-color-bars-border"> <h2>Topics </h2> </div> <div id="" class="s-la-box-content clearfix" > <div id="s-la-content-topics-15399" class="s-la-content-topics s-la-content clearfix"> <div class="s-la-content-topics-cloud"> <ul class="list-inline"> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Accessibility" style="font-size: 89.824561403509%" >Accessibility</a></li> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Alternate%20Formats%20Service" style="font-size: 80%" >Alternate Formats Service</a></li> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Borrowing" style="font-size: 99.649122807018%" >Borrowing</a></li> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Browser%20issues" style="font-size: 83.684210526316%" >Browser issues</a></li> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=databases" style="font-size: 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class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Resources">Resources</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=University%20Library%20%28UL%29">University Library (UL)</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">11463</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/148813" data-faqid="148813">Which libraries can I use?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Mar 22, 2023</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Getting%20started">Getting started</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=iDiscover">iDiscover</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Using%20the%20library">Using the library</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">5876</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/96105" data-faqid="96105">How do I get from a topic to a research question?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Mar 22, 2023</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Research%20and%20study%20advice">Research and study advice</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">4719</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/150593" data-faqid="150593">How do I renew my books?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Mar 22, 2023</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a 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href="/search/?t=0&adv=1&topics=Using%20the%20library">Using the library</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">2370</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/95465" data-faqid="95465">What happens if the library doesn't have the item I need?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Mar 22, 2023</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Borrowing">Borrowing</a></span></li><li><span class="label label-topic"><a 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aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=eresources">eresources</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=General%20eresource%20help">General eresource help</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Getting%20started">Getting started</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=iDiscover">iDiscover</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Raven%20permissions">Raven permissions</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">5</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/265961" data-faqid="265961">I can't login to iDiscover after the 14th Feb.</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Nov 06, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ebooks">ebooks</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ejournals">ejournals</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=eresources">eresources</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=iDiscover">iDiscover</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">49</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/247567" data-faqid="247567">My RAVEN login doesn't let me access iDiscover.</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Jul 11, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ebooks">ebooks</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ejournals">ejournals</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=eresources">eresources</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=iDiscover">iDiscover</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Using%20the%20library">Using the 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label-topic"><a href="/search/?t=0&adv=1&topics=ejournals">ejournals</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=eresources">eresources</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Resource%20not%20available">Resource not available</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">21</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/275361" data-faqid="275361">I have found the article I need on an Open Access platform but I can't open it</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Jun 26, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=databases">databases</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ebooks">ebooks</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ejournals">ejournals</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=eresources">eresources</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Open%20Access">Open Access</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Resource%20not%20available">Resource not available</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">15</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/275360" data-faqid="275360">I have clicked on "Link to online resource" but the page is just hanging</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Jun 26, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=databases">databases</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ebooks">ebooks</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ejournals">ejournals</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=eresources">eresources</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=iDiscover">iDiscover</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">14</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/275358" data-faqid="275358">Why can I find I can access an ebook title on its host platform but cannot find a record in iDiscover?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Jun 26, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ebooks">ebooks</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">20</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/275357" data-faqid="275357">Why am I seeing an “all available copies are currently in use” or a “sorry, this ebook is in use” message when I’m trying to access some ebooks?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Jun 26, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ebooks">ebooks</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">27</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/275356" data-faqid="275356">Why am I being asked to download various apps or plugins in order to download entire ebooks?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Jun 26, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ebooks">ebooks</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">10</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/275355" data-faqid="275355">I am trying to download and open an ebook PDF but it’s not working properly and I’m only seeing an empty browser page. 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