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Support : Libro.fm

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for="support-search-input" class="hide">Enter your search term here...</label> <input placeholder="Enter your search term here..." type="text" name="term" class="special" value="" rel="page-search" data-max-matches="10" id="support-search-input"> </div> <div class="hc-search-button"> <button class="btn btn-primary" aria-label="Search" type="submit" autocomplete="off"> <i class="mobile-icon-search hide-tablet"></i> <span class="hide-in-mobile"> Search </span> </button> </div> </form> </div> </div> </header> </div> <div class=" layout__content layout__content--homepage " data-page="portal_home"> <div class="bt-container clearfix"> <div class="bt-container-inner"> <!-- FEATURE LIST --> <div class="feature-list-wrapper" id="feature-list"> <ul class="row feature-list"> <li class="column column--sm-12 column--lg-4 feature-list-item"> <a href="https://libro.fm/howitworks" class="feature-list-item__link" target="_blank"> <div class="feature-list-item__icon"> <span class="feature-list-item__icon"> <svg viewBox="0 0 80 80" height="80" width="80" xmlns="http://www.w3.org/2000/svg">,,,,,<g transform="matrix(3.3333333333333335,0,0,3.3333333333333335,0,0)"><path d="M12,22.125V4.712S9.545,1.985,1.268,1.875a.506.506,0,0,0-.366.15.522.522,0,0,0-.152.369V18.769a.515.515,0,0,0,.5.519C9.543,19.4,12,22.125,12,22.125" fill="none" stroke="#3f908e" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path><path d="M9,11.18a21.258,21.258,0,0,0-5.26-1.055" fill="none" stroke="#3f908e" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path><path d="M9,15.375A21.258,21.258,0,0,0,3.74,14.32" fill="none" stroke="#3f908e" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path><path d="M15,11.18a21.258,21.258,0,0,1,5.26-1.055" fill="none" stroke="#3f908e" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path><path d="M15,15.375a21.258,21.258,0,0,1,5.26-1.055" fill="none" stroke="#3f908e" 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stroke-linejoin="round" stroke-width="1.5"></path><path d="M17.986,23.25H6.014A1.593,1.593,0,0,1,4.5,21.589V2.279A1.488,1.488,0,0,1,6.028.75H18a1.466,1.466,0,0,1,1.5,1.529v19.31A1.593,1.593,0,0,1,17.986,23.25Z" fill="none" stroke="#3f908e" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path><path d="M4.5 12.75L19.5 12.75" fill="none" stroke="#3f908e" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path></g></svg> </span> </div> <h2 class="h3 feature-list-item__title">App Guide</h2> </a> </li> <li class="column column--sm-12 column--lg-4 feature-list-item"> <a href="https://libro.fm/guide" class="feature-list-item__link" target="_blank"> <div class="feature-list-item__icon"> <span class="feature-list-item__icon"> <svg viewBox="0 0 80 80" height="80" width="80" xmlns="http://www.w3.org/2000/svg">,,,,,,<g transform="matrix(3.3333333333333335,0,0,3.3333333333333335,0,0)"><path 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stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path><path d="M9.75 18.001L14.25 18.001" fill="none" stroke="#3f908e" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path></g></svg> </span> </div> <h2 class="h3 feature-list-item__title">Download Guide</h2> </a> </li> </ul> </div> <!-- / FEATURE LIST --> </div> </div> <div class="bt-container bt-container--grey clearfix"> <div class="bt-container-inner"> <!-- CATEGORY LIST --> <div class="category-list-wrapper" id="category-list"> <h2 class="category-list-title">Help center</h2> <ul class="row category-list"> <li class="column column column--sm-6 category-list-item" id="48000453775"> <a class="category-list-item__link" href="/support/solutions/48000453775"> <div class="category-list-item__icon"> <span class="category-list-item__icon"> <svg xmlns="http://www.w3.org/2000/svg" version="1.1" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:svgjs="http://svgjs.com/svgjs" viewBox="0 0 24 24" width="24" height="24"><g transform="matrix(1,0,0,1,0,0)"><path d="M21.75,18.75H11.25l-6,4.5v-4.5h-3a1.5,1.5,0,0,1-1.5-1.5v-15A1.5,1.5,0,0,1,2.25.75h19.5a1.5,1.5,0,0,1,1.5,1.5v15A1.5,1.5,0,0,1,21.75,18.75Z" fill="none" stroke="#3f908e" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path><path d="M15,14.25h-.75a1.5,1.5,0,0,1-1.5-1.5V9A.75.75,0,0,0,12,8.25h-.75" fill="none" stroke="#3f908e" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path><path d="M12.375 4.5L12.375 4.5" fill="none" stroke="#3f908e" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path><path d="M12.75,4.875a.375.375,0,0,0-.375-.375" fill="none" stroke="#3f908e" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path><path d="M12.375,4.5a.375.375,0,1,0,.375.375" fill="none" stroke="#3f908e" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path></g></svg> </span> </div> <h2 class="h5 category-list-item__title">General Information</h2> <p>Learn more about Libro.fm, how to navigate our audiobook offerings, and our international availability</p> </a> </li> <li class="column column column--sm-6 category-list-item" id="48000453850"> <a class="category-list-item__link" href="/support/solutions/48000453850"> <div class="category-list-item__icon"> <span class="category-list-item__icon"> <svg xmlns="http://www.w3.org/2000/svg" version="1.1" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:svgjs="http://svgjs.com/svgjs" viewBox="0 0 24 24" width="24" height="24"><g transform="matrix(1,0,0,1,0,0)"><path d="M18,9V6.419A5.841,5.841,0,0,0,12,.751,5.841,5.841,0,0,0,6,6.419V9" fill="none" stroke="#3f908e" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path><path d="M8.250 7.501 A3.750 3.750 0 1 0 15.750 7.501 A3.750 3.750 0 1 0 8.250 7.501 Z" fill="none" stroke="#3f908e" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path><path d="M12,23.251,3.222,20.262a1.281,1.281,0,0,1-.972-1.2V12.511a1.388,1.388,0,0,1,1.841-1.2L12,14.051Z" fill="none" stroke="#3f908e" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path><path d="M20.778,20.262,12,23.251v-9.2l7.909-2.737a1.388,1.388,0,0,1,1.841,1.2v6.554A1.281,1.281,0,0,1,20.778,20.262Z" fill="none" stroke="#3f908e" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path><path d="M15.75 15.751L18 15.001" fill="none" stroke="#3f908e" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path></g></svg> </span> </div> <h2 class="h5 category-list-item__title">Account and Membership Questions</h2> <p>How to manage your account and billing information, membership details, and referrals</p> </a> </li> <li class="column column column--sm-6 category-list-item" id="48000453851"> <a class="category-list-item__link" href="/support/solutions/48000453851"> <div class="category-list-item__icon"> <span class="category-list-item__icon"> <svg xmlns="http://www.w3.org/2000/svg" version="1.1" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:svgjs="http://svgjs.com/svgjs" viewBox="0 0 24 24" width="24" height="24"><g transform="matrix(1,0,0,1,0,0)"><path d="M18.75,21.375h0a4.5,4.5,0,0,0,4.5-4.5h0a4.5,4.5,0,0,0-4.5-4.5h0a1.5,1.5,0,0,0-1.5,1.5v6A1.5,1.5,0,0,0,18.75,21.375Z" fill="none" stroke="#3f908e" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path><path d="M5.25,21.375h0a4.5,4.5,0,0,1-4.5-4.5h0a4.5,4.5,0,0,1,4.5-4.5h0a1.5,1.5,0,0,1,1.5,1.5v6A1.5,1.5,0,0,1,5.25,21.375Z" fill="none" stroke="#3f908e" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path><path d="M3.75,12.631V10.875A8.274,8.274,0,0,1,12,2.625h0a8.274,8.274,0,0,1,8.25,8.25v1.756" fill="none" stroke="#3f908e" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path></g></svg> </span> </div> <h2 class="h5 category-list-item__title">Listening and Download Questions</h2> <p>Everything you'll need to know about enjoying your audiobook purchases</p> </a> </li> <li class="column column column--sm-6 category-list-item" id="48000453852"> <a class="category-list-item__link" href="/support/solutions/48000453852"> <div class="category-list-item__icon"> <span class="category-list-item__icon"> <svg viewBox="0 0 24 24" height="24" width="24" xmlns="http://www.w3.org/2000/svg">,,,,,,,<g transform="matrix(1,0,0,1,0,0)"><path d="M19.125,22.986a.861.861,0,0,0,1.217,0L23,20.33a.861.861,0,0,0,0-1.217L19.125,15.24a.863.863,0,0,0-.609-.252H15.861a.86.86,0,0,0-.861.861v2.656a.861.861,0,0,0,.252.608Z" fill="none" stroke="#3f908e" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path><path d="M15.168 15.339L13.317 13.488" fill="none" stroke="#3f908e" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path><path d="M12,17.238H3a.75.75,0,0,1-.75-.75V9.738" fill="none" stroke="#3f908e" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"></path><path d="M15.75 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