CINXE.COM

<!DOCTYPE html><html lang="en" dir="ltr"><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"><meta name="robots" content="noindex, nofollow"><meta name="viewport" content="width=device-width, initial-scale=1"><meta property="og:locale" content="en"><link rel="alternate" hreflang="en" href="https://support.creately.com/en/"><meta property="og:locale:alternate" content="es"><link rel="alternate" hreflang="es" href="https://support.creately.com/es/"><meta property="og:site_name" content="Creately Support"><meta property="og:type" content="website"><link rel="icon" href="https://image.crisp.chat/avatar/website/e8a1c3f1-a1ea-455c-a6c2-1dfe022f84a7/512/?1741662880149" type="image/png"><link rel="apple-touch-icon" href="https://image.crisp.chat/avatar/website/e8a1c3f1-a1ea-455c-a6c2-1dfe022f84a7/512/?1741662880149" type="image/png"><meta name="msapplication-TileColor" content="#033659"><meta name="msapplication-TileImage" content="https://image.crisp.chat/avatar/website/e8a1c3f1-a1ea-455c-a6c2-1dfe022f84a7/512/?1741662880149"><style type="text/css">*::selection { background: rgba(3, 54, 89, .2); } .csh-theme-background-color-default { background-color: #033659; } .csh-theme-background-color-light { background-color: #F3F6FB; } .csh-theme-background-color-light-alpha { background-color: rgba(243, 246, 251, .4); } .csh-button.csh-button-accent { background-color: #033659; } .csh-article .csh-article-content article a { color: #033659; } .csh-article .csh-article-content article .csh-markdown.csh-markdown-title[data-type="#"] { border-color: #033659; } .csh-article .csh-article-content article .csh-markdown.csh-markdown-code.csh-markdown-code-inline { background: rgba(3, 54, 89, .075); border-color: rgba(3, 54, 89, .2); color: #033659; } .csh-article .csh-article-content article .csh-markdown.csh-markdown-list[data-type]:before { background: #033659; }</style><title>Creately Support</title><script type="text/javascript">window.$crisp = []; CRISP_WEBSITE_ID = "e8a1c3f1-a1ea-455c-a6c2-1dfe022f84a7"; CRISP_RUNTIME_CONFIG = { locale : "en" }; (function(){d=document;s=d.createElement("script");s.src="https://client.crisp.chat/l.js";s.async=1;d.getElementsByTagName("head")[0].appendChild(s);})(); </script><script type="text/javascript">window.$crisp.push(["do", "chat:hide"]);</script> <script defer type="text/javascript" src="https://myaskai.com/api/1.1/wf/embed-v2?i=Lz7fZ2Qi3l861KbuoUkfkRIEzCMJ2B" id="Lz7fZ2Qi3l861KbuoUkfkRIEzCMJ2B"></script> <link rel="stylesheet" type="text/css" href="//fonts.googleapis.com/css?family=Open+Sans" /> <style> * { font-family: "Open Sans" !important; } header .csh-header-background, header .csh-header-background .csh-header-background-banner, header .csh-header-background:after, header .csh-header-background:before { background-color: #fff !important; } header .csh-wrapper .csh-header-title { color: #08263D !important; } .csh-theme-background-color-default { background-color: #08263D !important; } header .csh-header-background:before { background-image: none !important; } header .csh-header-background[data-tile=moroccan]:after { background-image: none !important; } header .csh-wrapper .csh-header-main .csh-header-main-actions .csh-header-main-actions-website { background: transparent !important; border: 1px solid #08263D !important; color: #08263D !important; } header .csh-wrapper .csh-header-main .csh-header-main-actions .csh-header-main-actions-website { color: #08263D !important; } header .csh-wrapper .csh-header-main .csh-header-main-actions .csh-header-main-actions-website:hover { color: #FFF !important; background: #08263D !important; } .csh-button.csh-button-accent { background: #08263D !important; color: #FFF !important; } .csh-button.csh-button-accent:hover { background: #0c5e96 !important; color: #FFF !important; } header .csh-wrapper .csh-header-search:before { background-color: #08263D !important; } header .csh-wrapper .csh-header-search[data-expanded=true] .csh-header-search-field input { color: #08263D !important; } header .csh-wrapper .csh-header-search[data-expanded=false] .csh-header-search-field input::placeholder { color: #08263D !important; } .csh-category-badge { background-color: transparent !important; color: #1c293b !important; font-size: 16px !important; } .csh-home section .csh-home-list.csh-home-list-large li a .csh-home-list-wrap { display: none !important; } .csh-home section .csh-home-list li a .csh-home-list-category { margin: 13px 0 13px !important; } .csh-box.csh-box-link:hover { -webkit-box-shadow: 0 2px 8px 0 rgba(0,0,0,.2) !important; -moz-box-shadow: 0 2px 8px 0 rgba(0,0,0,.2) !important; box-shadow: 0 2px 8px 0 rgba(0,0,0,.2) !important; } nav .csh-navigation-title.csh-navigation-title-list .csh-navigation-title-list-wrap .csh-navigation-title-list-description-wrap .csh-navigation-title-list-description { display: none !important; } nav .csh-navigation-title.csh-navigation-title-list .csh-navigation-title-list-wrap .csh-navigation-title-list-separator-wrap { display: none !important; } .csh-article .csh-article-content article .csh-markdown.csh-markdown-list[data-type]:before { background: #08263D !important; } .csh-article .csh-article-content article a { color: #08263D !important; } .crisp-client .cc-tlyw[data-small-view=true] .cc-kxkl .cc-1hqb .cc-13tl .cc-1cff .cc-ac94 { display: none !important; } .crisp-client .cc-tlyw .cc-kxkl .cc-1hqb[data-chat-status=initial] .cc-13tl .cc-1cff[data-mode=chat] { height: 50px !important; max-height: 50px !important; } .csh-footer-ask-buttons { display: none !important; } .csh-article .csh-article-content article .csh-article-content-text a.creately-btn-primary { padding: 10px; background: #08263d; border-radius: 6px; text-decoration: none; margin: 0 auto; text-align: center; color: #fff !important; display: block; width: 180px; } </style> <script> // Add Frequently Read Articles section document.addEventListener("DOMContentLoaded", function() { if (window.location.href === 'https://support.creately.com/en/') { var cshHomeElement = document.querySelector('.csh-home'); if (cshHomeElement) { var sectionElement = document.createElement('section'); sectionElement.setAttribute('data-type', 'frequently_read'); sectionElement.innerHTML = ` <h1 class="csh-home-title csh-text-wrap csh-font-sans-bold">Frequently Read Articles</h1> <ul role="list" class="csh-home-list"> </ul> `; var firstChild = cshHomeElement.firstChild; cshHomeElement.insertBefore(sectionElement, firstChild); var separatorElement = document.createElement('div'); separatorElement.className = 'csh-home-separator'; cshHomeElement.insertBefore(separatorElement, sectionElement.nextSibling); // Array of article objects var articles = [ { articleurl: '/en/article/creately-starter-templates-starter-toolkits-and-shape-libraries-to-get-you-started-19wr8yh/', articleName: 'Creately Starter Templates, Starter Toolkits and Shape Libraries to get you started' }, { articleurl: '/en/article/how-to-customize-the-order-of-diagrams-in-the-pages-of-a-pdf-document-pf5aru/', articleName: 'How to customize the order of diagrams in the pages of a PDF document?' }, { articleurl: '/en/article/how-to-add-comments-2uo8gh/', articleName: 'How to add Comments?' }, { articleurl: '/en/article/how-can-i-pause-my-subscription-plan-oppg7v/', articleName: 'How can I pause my subscription plan?' }, ]; var ulElement = document.querySelector('.csh-home-list'); articles.forEach(function(article) { var liElement = document.createElement('li'); liElement.setAttribute('role', 'listitem'); var aElement = document.createElement('a'); aElement.setAttribute('href', article.articleurl); aElement.setAttribute('role', 'link'); aElement.setAttribute('class', 'csh-box csh-box-link csh-font-sans-medium'); aElement.setAttribute('contenteditable', 'false'); var spanLabel = document.createElement('span'); spanLabel.setAttribute('class', 'csh-home-list-wrap csh-text-wrap'); var innerSpan = document.createElement('span'); innerSpan.setAttribute('class', 'csh-home-list-label csh-text-ellipsis-multiline csh-text-ellipsis-multiline-lines-2'); innerSpan.textContent = article.articleName; spanLabel.appendChild(innerSpan); aElement.appendChild(spanLabel); liElement.appendChild(aElement); ulElement.appendChild(liElement); }); } } // Add CSS class to Contact Sales button else if (window.location.href === "https://support.creately.com/en/article/how-to-create-automated-org-charts-n4c2dw/") { document.querySelectorAll('a').forEach(anchor => { if (anchor.href === "https://creately.com/contact-sales/?lead_source=SupportArticle") { anchor.classList.add('creately-btn-primary'); } }); } }); </script>  <script async src="https://www.googletagmanager.com/gtag/js?id=G-80Q769CQ7P"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-80Q769CQ7P'); </script><link rel="canonical" href="https://support.creately.com/en/"><link rel="stylesheet" href="https://static.crisp.help/stylesheets/libs/libs.min.css?cb0f5cd03d4d2050b372464707b2db357" type="text/css"/><link rel="stylesheet" href="https://static.crisp.help/stylesheets/site/common/common.min.css?c2aad9e4031853563a17521e6420d55f9" type="text/css"/><link rel="stylesheet" href="https://static.crisp.help/stylesheets/site/home/home.min.css?c6001f971c934be9ea14bd86dd2ff5f3d" type="text/css"/><script src="https://static.crisp.help/javascripts/libs/libs.min.js?c0907bb7b5063b78161494bc14f66c62f" type="text/javascript"></script><script src="https://static.crisp.help/javascripts/site/common/common.min.js?ce97ef0b421eea38015cd4975b8c1b07a" type="text/javascript"></script></head><body><header role="banner"><div class="csh-wrapper"><div class="csh-header-main"><a href="/en/" role="none" class="csh-header-main-logo"><img src="https://storage.crisp.chat/users/helpdesk/website/9e01e09b8dc00000/logo1_1x4dj37.png" alt="Creately Support"></a><div role="none" class="csh-header-main-actions"><div data-expanded="false" role="none" onclick="CrispHelpdeskCommon.toggle_language()" class="csh-header-main-actions-locale"><div class="csh-header-main-actions-locale-current"><span data-country="gb" class="csh-flag"><span class="csh-flag-image"></span></span></div><ul><li><a href="/en/" data-current="true" role="none" class="csh-font-sans-medium"><span data-country="gb" class="csh-flag"><span class="csh-flag-image"></span></span>English</a></li><li><a href="/es/" data-current="false" role="none" class="csh-font-sans-regular"><span data-country="es" class="csh-flag"><span class="csh-flag-image"></span></span>Spanish</a></li></ul></div><a href="https://creately.com/" target="_blank" rel="noopener noreferrer" role="none" class="csh-header-main-actions-website"><span class="csh-header-main-actions-website-itself csh-font-sans-regular">Go to website</span></a></div><span class="csh-clear"></span></div><div class="csh-header-title csh-text-wrap csh-font-sans-medium">How can we help you?</div><form action="/en/includes/search/" role="search" onsubmit="return false" data-target-suggest="/en/includes/suggest/" data-target-report="/en/includes/report/" data-has-emphasis="true" data-has-focus="false" data-expanded="false" data-pending="false" class="csh-header-search"><span class="csh-header-search-field"><input type="search" name="search_query" autocomplete="off" autocorrect="off" autocapitalize="off" maxlength="100" placeholder="Search our help center..." aria-label="Search our help center..." role="searchbox" onfocus="CrispHelpdeskCommon.toggle_search_focus(true)" onblur="CrispHelpdeskCommon.toggle_search_focus(false)" onkeydown="CrispHelpdeskCommon.key_search_field(event)" onkeyup="CrispHelpdeskCommon.type_search_field(this)" onsearch="CrispHelpdeskCommon.search_search_field(this)" class="csh-font-sans-regular"><span class="csh-header-search-field-autocomplete csh-font-sans-regular"></span><span class="csh-header-search-field-ruler"><span class="csh-header-search-field-ruler-text csh-font-sans-semibold"></span></span></span><div class="csh-header-search-results"></div></form></div><div data-tile="default" data-has-banner="false" class="csh-header-background csh-theme-background-color-default"></div></header><div id="body" class="csh-theme-background-color-light"><div class="csh-wrapper"><div role="main" class="csh-home"><section data-type="categories"><h1 class="csh-home-title csh-text-wrap csh-font-sans-bold">Browse All Categories</h1><ul role="list" class="csh-home-list csh-home-list-large"><li role="listitem"><a href="/en/category/getting-started-fzk3ax/" role="link" class="csh-box csh-box-link csh-font-sans-regular"><span style="background-image: url('https://storage.crisp.chat/users/helpdesk/website/9e01e09b8dc00000/getting-started_10h8r3f.svg');" class="csh-home-list-image"></span><span class="csh-home-list-aside"><span class="csh-home-list-category"><span style="background-color: #eaca57;" data-has-category="true" class="csh-category-badge csh-font-sans-medium">Getting Started</span></span><span class="csh-home-list-wrap csh-text-wrap"><span class="csh-home-list-label csh-text-ellipsis-multiline csh-text-ellipsis-multiline-lines-2">Welcome to Creately! Let's start with Creately's basics</span></span></span></a></li><li role="listitem"><a href="/en/category/using-creately-1akjxrk/" role="link" class="csh-box csh-box-link csh-font-sans-regular"><span style="background-image: url('https://storage.crisp.chat/users/helpdesk/website/9e01e09b8dc00000/using-creately_izmcwx.svg');" class="csh-home-list-image"></span><span class="csh-home-list-aside"><span class="csh-home-list-category"><span style="background-color: #3b8af1;" data-has-category="true" class="csh-category-badge csh-font-sans-medium">Using Creately</span></span><span class="csh-home-list-wrap csh-text-wrap"><span class="csh-home-list-label csh-home-list-label-none">No description</span></span></span></a></li><li role="listitem"><a href="/en/category/plans-billing-1ry6689/" role="link" class="csh-box csh-box-link csh-font-sans-regular"><span style="background-image: url('https://storage.crisp.chat/users/helpdesk/website/9e01e09b8dc00000/plans-billing_1bz4d1u.svg');" class="csh-home-list-image"></span><span class="csh-home-list-aside"><span class="csh-home-list-category"><span style="background-color: #786cd5;" data-has-category="true" class="csh-category-badge csh-font-sans-medium">Plans & Billing</span></span><span class="csh-home-list-wrap csh-text-wrap"><span class="csh-home-list-label csh-home-list-label-none">No description</span></span></span></a></li><li role="listitem"><a href="/en/category/integrations-y6oji2/" role="link" class="csh-box csh-box-link csh-font-sans-regular"><span style="background-image: url('https://storage.crisp.chat/users/helpdesk/website/9e01e09b8dc00000/integrations_rwxvmn.svg');" class="csh-home-list-image"></span><span class="csh-home-list-aside"><span class="csh-home-list-category"><span style="background-color: #c8c21e;" data-has-category="true" class="csh-category-badge csh-font-sans-medium">Integrations</span></span><span class="csh-home-list-wrap csh-text-wrap"><span class="csh-home-list-label csh-home-list-label-none">No description</span></span></span></a></li><li role="listitem"><a href="/en/category/technical-support-qv9ssu/" role="link" class="csh-box csh-box-link csh-font-sans-regular"><span style="background-image: url('https://storage.crisp.chat/users/helpdesk/website/9e01e09b8dc00000/technical-support_p64629.png');" class="csh-home-list-image"></span><span class="csh-home-list-aside"><span class="csh-home-list-category"><span style="background-color: #7cc662;" data-has-category="true" class="csh-category-badge csh-font-sans-medium">Technical Support</span></span><span class="csh-home-list-wrap csh-text-wrap"><span class="csh-home-list-label csh-home-list-label-none">No description</span></span></span></a></li><li role="listitem"><a href="/en/category/creately-updates-1w72dup/" role="link" class="csh-box csh-box-link csh-font-sans-regular"><span style="background-image: url('https://storage.crisp.chat/users/helpdesk/website/9e01e09b8dc00000/creately-updates_3ghx2z.svg');" class="csh-home-list-image"></span><span class="csh-home-list-aside"><span class="csh-home-list-category"><span style="background-color: #e66565;" data-has-category="true" class="csh-category-badge csh-font-sans-medium">Creately Updates</span></span><span class="csh-home-list-wrap csh-text-wrap"><span class="csh-home-list-label csh-home-list-label-none">No description</span></span></span></a></li><li role="listitem"><a href="/en/category/creately-classic-1gpivo8/" role="link" class="csh-box csh-box-link csh-font-sans-regular"><span style="background-image: url('https://storage.crisp.chat/users/helpdesk/website/9e01e09b8dc00000/creately-classic_bygv1c.svg');" class="csh-home-list-image"></span><span class="csh-home-list-aside"><span class="csh-home-list-category"><span style="background-color: #78b093;" data-has-category="true" class="csh-category-badge csh-font-sans-medium">Creately Classic</span></span><span class="csh-home-list-wrap csh-text-wrap"><span class="csh-home-list-label csh-home-list-label-none">No description</span></span></span></a></li><li role="listitem"><a href="/en/category/affiliate-program-ad9suj/" role="link" class="csh-box csh-box-link csh-font-sans-regular"><span style="background-image: url('https://storage.crisp.chat/users/helpdesk/website/9e01e09b8dc00000/creately-logo-symbol_15brjn6.png');" class="csh-home-list-image"></span><span class="csh-home-list-aside"><span class="csh-home-list-category"><span data-has-category="true" class="csh-category-badge csh-font-sans-medium">Affiliate Program</span></span><span class="csh-home-list-wrap csh-text-wrap"><span class="csh-home-list-label csh-home-list-label-none">No description</span></span></span></a></li></ul></section></div></div></div><footer role="contentinfo"><div class="csh-footer-ask"><div class="csh-wrapper"><div class="csh-footer-ask-text"><p class="csh-footer-ask-text-title csh-text-wrap csh-font-sans-bold">Not finding what you are looking for?</p><p class="csh-footer-ask-text-label csh-text-wrap csh-font-sans-regular">Chat with us or send us an email.</p></div><ul class="csh-footer-ask-buttons"><li><a aria-label="Chat with us" href="https://go.crisp.chat/chat/embed/?website_id=e8a1c3f1-a1ea-455c-a6c2-1dfe022f84a7" target="_blank" role="button" class="csh-button csh-button-accent csh-button-icon-chat csh-button-has-left-icon csh-font-sans-regular">Chat with us</a></li></ul></div></div><div class="csh-footer-copyright csh-footer-copyright-separated"><div class="csh-wrapper"><span class="csh-footer-copyright-brand"><span class="csh-font-sans-regular">漏 2025 Creately Support</span></span></div></div></footer></body></html>