CINXE.COM
Contact us | MyIT - UNSW Sydney
<!doctype html> <html lang="en"> <head> <base href="https://www.unsw.edu.au/myit/contact-us"> <meta charset="UTF-8"> <title>Contact us | MyIT - UNSW Sydney</title> <meta name="keywords" content="Raise a ticket,Report a problem"> <meta name="description" content="Get in touch with UNSW MyIT for support. Access contact details, submit inquiries and find assistance to resolve your IT issues quickly."> <meta name="template" content="unsw-common---standard-page-template--design-v3-"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta property="og:title" content="Contact us | MyIT - UNSW Sydney"> <meta property="og:url" content="https://www.unsw.edu.au/myit/contact-us"> <meta property="og:type" content="website"> <meta property="og:site_name" content="UNSW Sites"> <meta property="og:description" content="Get in touch with UNSW MyIT for support. Access contact details, submit inquiries and find assistance to resolve your IT issues quickly."> <meta property="twitter:card" content="summary_large_image"> <meta property="og:image" content="https://www.unsw.edu.au/content/dam/images/unsw-wide/general/stock/2024-08-myit-home/2024-08-AdobeStock_737752243.cropimg.width=700.crop=landscape.jpeg"> <meta property="twitter:image" content="https://www.unsw.edu.au/content/dam/images/unsw-wide/general/stock/2024-08-myit-home/2024-08-AdobeStock_737752243.cropimg.width=700.crop=landscape.jpeg"> <meta property="twitter:url" content="https://www.unsw.edu.au/myit/contact-us"> <meta property="twitter:description" content="Get in touch with UNSW MyIT for support. Access contact details, submit inquiries and find assistance to resolve your IT issues quickly."> <meta property="twitter:title" content="Contact us | MyIT - UNSW Sydney"> <meta property="twitter:image:alt" content="closeup of hand using smartphone side view near laptop , coffee shop background --ar 3:2 --style raw --v 6 Job ID: e7888532-eedb-4194-98b3-b46e70cc2a3d"> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"> <meta id="campaignContextHub" data-register="true"><!-- Create overlay of this file to include custom meta tags --> <meta name="unsw-search-last-published" content="20241106135300"> <meta name="unsw-search-image" content="https://www.unsw.edu.au/content/dam/images/unsw-wide/general/stock/2024-08-myit-home/2024-08-AdobeStock_737752243.cropimg.width=700.crop=landscape.jpeg"> <link rel="canonical" href="https://www.unsw.edu.au/myit/contact-us"> <link rel="stylesheet" href="/etc.clientlibs/unsw-common/clientlibs/clientlib-common-base.min.6.24.1.2024_1216_103314_0005131533.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/unsw-common/clientlibs/clientlib-site.min.6.24.1.2024_1216_103314_0005131533.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/unsw-common/clientlibs/clientlib-common-components.min.6.24.1.2024_1216_103314_0005131533.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/unsw-common/clientlibs/clientlib-ui-frontend.min.6.24.1.2024_1216_103314_0005131533.css" type="text/css"><!-- injecting cloud service configuration scripts --> <script src="//assets.adobedtm.com/5193c887f471/83c1721e06f3/launch-5f04fe5ed56c.min.js" async></script> <link rel="icon" sizes="192x192" href="/etc.clientlibs/unsw-common/clientlibs/clientlib-unsw-web-resources/resources/icon-192x192.png"> <link rel="apple-touch-icon" sizes="180x180" href="/etc.clientlibs/unsw-common/clientlibs/clientlib-unsw-web-resources/resources/apple-touch-icon-180x180.png"> <link rel="apple-touch-icon" sizes="167x167" href="/etc.clientlibs/unsw-common/clientlibs/clientlib-unsw-web-resources/resources/apple-touch-icon-167x167.png"> <link rel="apple-touch-icon" sizes="152x152" href="/etc.clientlibs/unsw-common/clientlibs/clientlib-unsw-web-resources/resources/apple-touch-icon-152x152.png"> <link rel="apple-touch-icon" sizes="120x120" href="/etc.clientlibs/unsw-common/clientlibs/clientlib-unsw-web-resources/resources/apple-touch-icon-120x120.png"> <meta name="msapplication-square310x310logo" content="/etc.clientlibs/unsw-common/clientlibs/clientlib-unsw-web-resources/resources/icon-310x310.png"> <meta name="msapplication-wide310x150logo" content="/etc.clientlibs/unsw-common/clientlibs/clientlib-unsw-web-resources/resources/icon-310x150.png"> <meta name="msapplication-square150x150logo" content="/etc.clientlibs/unsw-common/clientlibs/clientlib-unsw-web-resources/resources/icon-150x150.png"> <meta name="msapplication-square70x70logo" content="/etc.clientlibs/unsw-common/clientlibs/clientlib-unsw-web-resources/resources/icon-70x70.png"> <meta http-equiv="X-Translated-By" content="Google"> <meta http-equiv="X-Translated-To" content="en"> <script type="text/javascript" src="https://www.gstatic.com/_/translate_http/_/js/k=translate_http.tr.en_GB.1_qyHg0XphE.O/am=DAY/d=1/rs=AN8SPfo_O3MiUOHLzIFK2FbMzbiipwQcbg/m=corsproxy" data-sourceurl="https://www.unsw.edu.au/myit/contact-us"></script> <link href="https://fonts.googleapis.com/css2?family=Material+Symbols+Outlined:opsz,wght,FILL,GRAD@20..48,100..700,0..1,-50..200" rel="stylesheet"> <script type="text/javascript" src="https://www.gstatic.com/_/translate_http/_/js/k=translate_http.tr.en_GB.1_qyHg0XphE.O/am=DAY/d=1/exm=corsproxy/ed=1/rs=AN8SPfo_O3MiUOHLzIFK2FbMzbiipwQcbg/m=phishing_protection" data-phishing-protection-enabled="false" data-forms-warning-enabled="true" data-source-url="https://www.unsw.edu.au/myit/contact-us"></script> <meta name="robots" content="none"> </head> <body class="v1 profile page basicpage uds-grid background-shape--default-white inverse-above-fold unsw-brand-theme "> <script type="text/javascript" src="https://www.gstatic.com/_/translate_http/_/js/k=translate_http.tr.en_GB.1_qyHg0XphE.O/am=DAY/d=1/exm=corsproxy,phishing_protection/ed=1/rs=AN8SPfo_O3MiUOHLzIFK2FbMzbiipwQcbg/m=navigationui" data-environment="prod" data-proxy-url="https://www-unsw-edu-au.translate.goog" data-proxy-full-url="https://www-unsw-edu-au.translate.goog/myit/contact-us?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-source-url="https://www.unsw.edu.au/myit/contact-us" data-source-language="auto" data-target-language="en" data-display-language="auto" data-detected-source-language="en" data-is-source-untranslated="false" data-source-untranslated-url="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://www.unsw.edu.au/myit/contact-us&anno=2" data-client="tr"></script> <div id="page-analytics" data-analytics-pagename="contact-us" data-analytics-pagetitle="Contact us | MyIT - UNSW Sydney" data-analytics-sitename="UNSW Sites" data-analytics-tealiumevent="en-page-view" data-analytics-timeparting="18 Dec 2024|WEDNESDAY|17:03:25" data-analytics-country="au" data-analytics-language="en" data-analytics-networkselector="no key or value appearing" data-analytics-portfolio="Grow" data-analytics-cohort="no key or value appearing"> </div> <div id="category-analytics"> <div data-analytics-sitesection="MyIT"></div> <div data-analytics-sitesection="Contact us"></div> </div> <main class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--small--12 aem-Grid--default--12 "> <div class="skip-to-source aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="skip-to-source" data-component_id="skip-link-398753151" data-component_title="Skip to: Source"> <div class="skip-to"> <div class="skip-to-content"><a href="https://www-unsw-edu-au.translate.goog/myit/contact-us?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto#main-content" data-click_name="Skip to Main Content" class="skip-to--link nav3"> Skip to Main Content </a> </div> </div></span> </div> <div class="experience-fragment experiencefragment aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="experience-fragment" data-component_id="experiencefragment_announcement-1349083366" data-component_title="Contact us"> </span> </div> <div class="experience-fragment experiencefragment aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="experience-fragment" data-component_id="experiencefragment_header-934945632" data-component_title="Contact us"> <div class="xfpage page basicpage"> <div class="xf-content-height"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="globalheader aem-GridColumn aem-GridColumn--default--12"><span data-component_type="globalheader" data-component_id="globalheader-1747496251" data-component_title="MyIT"> <header> <div class="site-header-new desktop sticky"> <div class="main-nav"><a class="site-logo" href="https://www-unsw-edu-au.translate.goog/myit/contact-us?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="globalheader" data-click_id="globalheader-93a8f71f" data-click_title="MyIT" data-click_name="Home" title="Home" rel="home"> <img alt="UNSW Logo" src="/content/dam/images/graphics/logos/unsw/unsw_0.png"> </a> <nav aria-label="Desktop main header"> <ul class="nav-root " role="menu"> <li class="nav-item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/study?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="globalheader-section" data-click_id="item-1591835312842-8ac0d9af" data-click_title="MyIT" data-click_name="Study" target="_self"> <span class="nav-title">Study</span> </a></li> <li class="nav-item " role="menuitem"><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://research.unsw.edu.au/" data-click_category="globalheader-section" data-click_id="item-1591835315383-2c3d643d" data-click_title="MyIT" data-click_name="Research" target="_self"> <span class="nav-title">Research</span> </a></li> <li class="nav-item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/about-us/excellence/faculties-schools?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="globalheader-section" data-click_id="item-1650422945337-d15d6725" data-click_title="MyIT" data-click_name="Faculties" target="_self"> <span class="nav-title">Faculties</span> </a></li> <li class="nav-item active " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="globalheader-section" data-click_id="item-1591835319459-021d0d7e" data-click_title="MyIT" data-click_name="Engage with us" target="_self"> <span class="nav-title">Engage with us</span> </a></li> <li class="nav-item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/about-us?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="globalheader-section" data-click_id="item-1591835319459-c-1660113860-440bfa26" data-click_title="MyIT" data-click_name="About us" target="_self"> <span class="nav-title">About us</span> </a></li> </ul> <div class="mega-menu"></div> </nav><button class="search-btn" aria-label="Search" data-click_category="globalheader" data-click_id="globalheader-e58c29b7" data-click_title="MyIT" data-click_name="Search button"> </button> </div> <div class="top-nav"> <nav class="nav-root " aria-label="Top header"> <ul> <li class="nav-item"><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://newsroom.unsw.edu.au" target="_self" data-click_category="topnav" data-click_id="topnav-00c12544" data-click_title="MyIT" data-click_name="News & Events"> <span class="nav-title">News & Events</span> </a></li> <li class="nav-item"><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://www.jobs.unsw.edu.au" target="_self" data-click_category="topnav" data-click_id="topnav-87fb0bc1" data-click_title="MyIT" data-click_name="Careers@UNSW"> <span class="nav-title">Careers@UNSW</span> </a></li> <li class="nav-item"><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://www.alumni.giving.unsw.edu.au/alumni" target="_self" data-click_category="topnav" data-click_id="topnav-b1f6b518" data-click_title="MyIT" data-click_name="Alumni & Giving"> <span class="nav-title">Alumni & Giving</span> </a></li> <li class="nav-item"><a href="https://www-unsw-edu-au.translate.goog/myit/contact-us?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self" data-click_category="topnav" data-click_id="topnav-4a07bd5a" data-click_title="MyIT" data-click_name="Contact Us"> <img src="/content/dam/images/graphics/icons/01-light/19-emails/05-envelopes/envelope.svg" alt="Envelope icon" aria-hidden="true"> <span class="nav-title">Contact Us</span> </a></li> </ul> </nav> </div> </div> <div class="site-header-new mobile"><button class="menu-btn" aria-label="open menu" data-click_category="globalheader" data-click_id="globalheader-7b3d5c3f" data-click_title="MyIT" data-click_name="Search line"> <span class="line line-one"></span> <span class="line line-two"></span> </button> <a class="site-logo" href="https://www-unsw-edu-au.translate.goog/myit/contact-us?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="globalheader" data-click_id="globalheader-2426218f" data-click_title="MyIT" data-click_name="Home" title="Home" rel="home"> <img alt="UNSW Logo" src="/content/dam/images/graphics/logos/unsw/unsw_0.png"> </a> <button class="search-btn" aria-label="Search" data-click_category="globalheader" data-click_id="globalheader-cf71a610" data-click_title="MyIT" data-click_name="Search button"> </button> <div class="drawer hidden"> <nav class="main-nav" aria-label="Mobile main header"> <ul class="nav-root"> </ul> </nav> <nav class="top-nav" aria-label="Mobile top header"></nav> </div> </div> </header> <div role="search" aria-label="search" class="header-overlay"> <div class="overlay-content"> <form class="search-form" data-search-url="/content/unsw-sites/au/en/myit/search#query={searchTerm}"> <div class="search-field"><label for="search-popover-term">Type in a search term</label> <input id="search-popover-term" type="text" name="searchTerm" aria-label="Type in a search term"> </div> <div class="search-clear"><button type="reset" aria-label="clear and close" data-click_category="globalheader" data-click_id="globalheader-34a3c560" data-click_title="MyIT" data-click_name="Reset search term"> <span class="line line-one"></span> <span class="line line-two"></span> </button> </div> <ul class="suggestions"> <li><button type="submit" data-click_category="globalheader" data-click_id="globalheader-2390d280" data-click_title="MyIT" data-click_name="Search MyIT"> <span>Search MyIT</span> <span class="fas fa-search"></span> </button></li> </ul> </form> </div> </div></span> </div> </div> </div> </div></span> </div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"><span data-component_type="spacer" data-component_id="spacer-1963336561" data-component_title="Spacer Component"> <div class="cmp-spacer__xsmall"></div></span> </div> <div class="breadcrumb spacermargin aem-GridColumn--small--none aem-GridColumn--default--none aem-GridColumn aem-GridColumn--small--12 aem-GridColumn--offset--small--0 aem-GridColumn--default--6 aem-GridColumn--offset--default--0"><!-- START .breadcrumbs --> <div class="breadcrumbs" data-component_type="breadcrumb" data-component_id="breadcrumb-133369139" data-component_title="Contact us"> <nav class="breadcrumbs-wrapper" aria-label="breadcrumbs"> <ol itemprop="breadcrumb"> <li class=" breadcrumb"><a href="https://www-unsw-edu-au.translate.goog/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="breadcrumb" data-click_id="breadcrumb-03eeec6d" data-click_title="Contact us" data-click_name="UNSW">UNSW</a> <i class="icon-chevron fa-solid fa-chevron-right" aria-hidden="true"></i></li> <li class=" breadcrumb"><a href="https://www-unsw-edu-au.translate.goog/myit?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="breadcrumb" data-click_id="breadcrumb-13f9aaa3" data-click_title="Contact us" data-click_name="MyIT">MyIT</a> <i class="icon-chevron fa-solid fa-chevron-right" aria-hidden="true"></i></li> <li class=" is-active breadcrumb">Contact us <i class="icon-chevron fa-solid fa-chevron-right" aria-hidden="true"></i></li> </ol> </nav> </div><!-- END .breadcrumbs --> </div> <div class="experience-fragment experiencefragment aem-GridColumn--small--none aem-GridColumn--default--none aem-GridColumn aem-GridColumn--small--12 aem-GridColumn--offset--small--0 aem-GridColumn--default--6 aem-GridColumn--offset--default--0"> <span data-component_type="experience-fragment" data-component_id="experiencefragment_socialFollow-501386065" data-component_title="Contact us"> <div class="xfpage page basicpage"> <div class="xf-content-height"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="socialfollow aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--10 aem-GridColumn--offset--default--0"> <div data-component_type="socialfollow" data-component_id="socialfollow-689559884" data-component_title="Social Follow"> <div class="rightalign uds-social-follow"> <h2 class="toggle" data-click_name="Follow" data-click_category="socialfollow" data-click_id="socialfollow-736ae72f" data-click_title="Social Follow" aria-expanded="false" tabindex="0">Follow</h2><a data-click_name="Follow" data-click_category="socialfollow" data-click_id="socialfollow-46804184" data-click_title="Social Follow" target="_blank" href="https://www-unsw-edu-au.translate.goog/socialmedia?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto">Follow</a> <ul class="list"> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://www.linkedin.com/school/unsw/" target="_blank" rel="nofollow" data-click_name="LinkedIn" data-click_category="socialfollow" data-click_id="socialfollow-270749ba" data-click_title="Social Follow"> <i class="fab fa-linkedin-in" aria-hidden="true"></i> <span class="screen-reader-only">LinkedIn</span> </a></li> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://www.facebook.com/unsw" target="_blank" rel="nofollow" data-click_name="Facebook" data-click_category="socialfollow" data-click_id="socialfollow-e55ea0bd" data-click_title="Social Follow"> <i class="fab fa-facebook-f" aria-hidden="true"></i> <span class="screen-reader-only">Facebook</span> </a></li> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://www.instagram.com/unsw/" target="_blank" rel="nofollow" data-click_name="Instagram" data-click_category="socialfollow" data-click_id="socialfollow-4dc46945" data-click_title="Social Follow"> <i class="fab fa-instagram" aria-hidden="true"></i> <span class="screen-reader-only">Instagram</span> </a></li> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://www.tiktok.com/@unsw" target="_blank" rel="nofollow" data-click_name="TikTok" data-click_category="socialfollow" data-click_id="socialfollow-4857119f" data-click_title="Social Follow"> <i class="fab fa-tiktok" aria-hidden="true"></i> <span class="screen-reader-only">TikTok</span> </a></li> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://www.youtube.com/unsw" target="_blank" rel="nofollow" data-click_name="YouTube" data-click_category="socialfollow" data-click_id="socialfollow-72efd303" data-click_title="Social Follow"> <i class="fab fa-youtube" aria-hidden="true"></i> <span class="screen-reader-only">YouTube</span> </a></li> </ul> </div> </div> </div> </div> </div> </div></span> </div> <div class="sub-navigation aem-GridColumn aem-GridColumn--default--12"> <div class="dropdown-version sticky"> <div class="sub-navigation--dropdown"> <div><a href="https://www-unsw-edu-au.translate.goog/myit?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" class="sub-navigation-dropdown--desktop-heading" data-current-nav-status-title="MyIT">MyIT</a> <div class="sub-navigation-dropdown-container-wrapper"> <div class="sub-navigation-dropdown-container"> <nav class="sub-navigation-dropdown" aria-label="Page dropdown"> <ul class="first-level-menu" role="menubar"> <li class="first-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/home?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-4d98ed75" data-click_title="Sub Navigation" data-click_name="Home" target="_self"> Home </a></li> <li class="first-level-menu--item has-submenu " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-4f3f850c" data-click_title="Sub Navigation" data-click_name="Services & support" aria-haspopup="true" target="_self"> Services & support </a> <ul class="second-level-menu" role="menu"> <li class="second-level-menu--item has-submenu " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/support?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-5331641c" data-click_title="Sub Navigation" data-click_name="Support" aria-haspopup="true" target="_self"> Support </a> <ul class="third-level-menu" role="menu"> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/support/getting-started?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-f1cf336f" data-click_title="Sub Navigation" data-click_name="Getting started at UNSW" target="_self"> Getting started at UNSW </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/support/study-or-work-remotely?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-a188b34c" data-click_title="Sub Navigation" data-click_name="Study or work remotely" target="_self"> Study or work remotely </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/support/staff-resources?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-67fc14b0" data-click_title="Sub Navigation" data-click_name="Staff resources" target="_self"> Staff resources </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/support/student-resources?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-c8488a44" data-click_title="Sub Navigation" data-click_name="Student resources" target="_self"> Student resources </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/support/it-forms?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-f6e66d54" data-click_title="Sub Navigation" data-click_name="IT forms" target="_self"> IT forms </a></li> </ul></li> <li class="second-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/service-status?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-c557cdcd" data-click_title="Sub Navigation" data-click_name="Service status" target="_self"> Service status </a></li> <li class="second-level-menu--item has-submenu " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/account-access-email?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-2d104bce" data-click_title="Sub Navigation" data-click_name="Account access & email" aria-haspopup="true" target="_self"> Account access & email </a> <ul class="third-level-menu" role="menu"> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/account-access-email/zid-and-password?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-b0b0db74" data-click_title="Sub Navigation" data-click_name="Your zID and password" target="_self"> Your zID and password </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/account-access-email/email?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-eddbaeb2" data-click_title="Sub Navigation" data-click_name="Accessing your Outlook email" target="_self"> Accessing your Outlook email </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/account-access-email/single-sign-sso?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-b56a1669" data-click_title="Sub Navigation" data-click_name="Single Sign On" target="_self"> Single Sign On </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/account-access-email/multi-factor-authentication-mfa?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-3852d679" data-click_title="Sub Navigation" data-click_name="Multi Factor Authentication (MFA)" target="_self"> Multi Factor Authentication (MFA) </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/account-access-email/password-manager-for-sa-accounts?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-fb5f508b" data-click_title="Sub Navigation" data-click_name="Password Manager for SA accounts" target="_self"> Password Manager for SA accounts </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/account-access-email/user-access-review?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-c6fc4125" data-click_title="Sub Navigation" data-click_name="User Access Review" target="_self"> User Access Review </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/account-access-email/privileged-access-management-pam?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-32d1d198" data-click_title="Sub Navigation" data-click_name="Privileged Access Management " target="_self"> Privileged Access Management </a></li> </ul></li> <li class="second-level-menu--item has-submenu " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/devices-equipment?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-8cdd80b8" data-click_title="Sub Navigation" data-click_name="Devices & equipment" aria-haspopup="true" target="_self"> Devices & equipment </a> <ul class="third-level-menu" role="menu"> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/devices-equipment/audio-visual-services?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-f05dfb2c" data-click_title="Sub Navigation" data-click_name="Audio Visual services" target="_self"> Audio Visual services </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/devices-equipment/fixing-hardware-issues?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-4851f369" data-click_title="Sub Navigation" data-click_name="Fixing hardware issues" target="_self"> Fixing hardware issues </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/devices-equipment/ordering-hardware?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-a6167f9d" data-click_title="Sub Navigation" data-click_name="Ordering hardware" target="_self"> Ordering hardware </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/devices-equipment/ewaste?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-6120434c" data-click_title="Sub Navigation" data-click_name="eWaste hardware disposal" target="_self"> eWaste hardware disposal </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/devices-equipment/mobile-phone-support?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-711cc0df" data-click_title="Sub Navigation" data-click_name="Mobile phone support" target="_self"> Mobile phone support </a></li> </ul></li> <li class="second-level-menu--item has-submenu " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/wifi-network?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-acbee7f7" data-click_title="Sub Navigation" data-click_name="Wi-Fi & network" aria-haspopup="true" target="_self"> Wi-Fi & network </a> <ul class="third-level-menu" role="menu"> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/wifi-network/connecting-to-the-unsw-network?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-a271ae79" data-click_title="Sub Navigation" data-click_name="Connecting to the UNSW network" target="_self"> Connecting to the UNSW network </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/wifi-network/vpn?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-2e6b2719" data-click_title="Sub Navigation" data-click_name="Connect to the VPN" target="_self"> Connect to the VPN </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/wifi-network/connect-to-wi-fi?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-968faf1d" data-click_title="Sub Navigation" data-click_name="Connect to Wi-Fi" target="_self"> Connect to Wi-Fi </a></li> </ul></li> <li class="second-level-menu--item has-submenu " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/printing?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-84e510e3" data-click_title="Sub Navigation" data-click_name="Printing" aria-haspopup="true" target="_self"> Printing </a> <ul class="third-level-menu" role="menu"> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/printing/printing-for-students?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-42213484" data-click_title="Sub Navigation" data-click_name="Printing for students" target="_self"> Printing for students </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/printing/printing-staff?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-5d35ef94" data-click_title="Sub Navigation" data-click_name="Printing for staff" target="_self"> Printing for staff </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/printing/find-me-print-user-manual?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-01b3cb86" data-click_title="Sub Navigation" data-click_name="Find Me Print user manual " target="_self"> Find Me Print user manual </a></li> </ul></li> <li class="second-level-menu--item has-submenu " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-44ba0763" data-click_title="Sub Navigation" data-click_name="Software & applications" aria-haspopup="true" target="_self"> Software & applications </a> <ul class="third-level-menu" role="menu"> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications/software-for-staff?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-a6798433" data-click_title="Sub Navigation" data-click_name="Software for staff " target="_self"> Software for staff </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications/software-study?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-ff15e3af" data-click_title="Sub Navigation" data-click_name="Software for studying" target="_self"> Software for studying </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications/staff-educational-tools?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-295c4dfe" data-click_title="Sub Navigation" data-click_name="Educational and research technology" target="_self"> Educational and research technology </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications/adobe?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-64121d4c" data-click_title="Sub Navigation" data-click_name="Using Adobe" target="_self"> Using Adobe </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications/microsoft-office-365?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-67776893" data-click_title="Sub Navigation" data-click_name="Using Microsoft Office 365" target="_self"> Using Microsoft Office 365 </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications/using-copilot?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-230ce8e8" data-click_title="Sub Navigation" data-click_name="Using Copilot " target="_self"> Using Copilot </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications/microsoft-teams?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-5e47a23f" data-click_title="Sub Navigation" data-click_name="Using Microsoft Teams" target="_self"> Using Microsoft Teams </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications/zoom-conferencing?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-311970ea" data-click_title="Sub Navigation" data-click_name="Zoom conferencing" target="_self"> Zoom conferencing </a></li> </ul></li> <li class="second-level-menu--item has-submenu " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/storing-sharing-files?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-b343d1ad" data-click_title="Sub Navigation" data-click_name="Storing & sharing files" aria-haspopup="true" target="_self"> Storing & sharing files </a> <ul class="third-level-menu" role="menu"> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/storing-sharing-files/microsoft-onedrive?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-4825e87d" data-click_title="Sub Navigation" data-click_name="Microsoft OneDrive" target="_self"> Microsoft OneDrive </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/storing-sharing-files/file-system-access-management-for-staff?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-ad8339ac" data-click_title="Sub Navigation" data-click_name=" File System Access Management (FSAM) for staff" target="_self"> File System Access Management (FSAM) for staff </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/storing-sharing-files/sharing-files?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-b769515b" data-click_title="Sub Navigation" data-click_name="Sharing files" target="_self"> Sharing files </a></li> </ul></li> </ul></li> <li class="first-level-menu--item has-submenu " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/security?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-d04d39ec" data-click_title="Sub Navigation" data-click_name="Cyber security" aria-haspopup="true" target="_self"> Cyber security </a> <ul class="second-level-menu" role="menu"> <li class="second-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/security/secure-account?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-a2e50823" data-click_title="Sub Navigation" data-click_name="Secure account access" target="_self"> Secure account access </a></li> <li class="second-level-menu--item has-submenu " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/security/strategy-governance?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-283df9b9" data-click_title="Sub Navigation" data-click_name="Strategy & governance" aria-haspopup="true" target="_self"> Strategy & governance </a> <ul class="third-level-menu" role="menu"> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/security/strategy-governance/policies-and-standards?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-6669b8ea" data-click_title="Sub Navigation" data-click_name="Policies and standards" target="_self"> Policies and standards </a></li> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/security/strategy-governance/systems-of-critical-infrastructure-act?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-6abd20db" data-click_title="Sub Navigation" data-click_name="Systems of Critical Infrastructure Act (SOCI) Guidance" target="_self"> Systems of Critical Infrastructure Act (SOCI) Guidance </a></li> </ul></li> <li class="second-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/security/training-and-awareness?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-3ef2a413" data-click_title="Sub Navigation" data-click_name="Cyber training & awareness" target="_self"> Cyber training & awareness </a></li> <li class="second-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/security/cyber-security-program?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-15db18b9" data-click_title="Sub Navigation" data-click_name="Cyber security programs " target="_self"> Cyber security programs </a></li> <li class="second-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/security/cyber-security-operations?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-d3987d3a" data-click_title="Sub Navigation" data-click_name="Cyber security operations" target="_self"> Cyber security operations </a></li> </ul></li> <li class="first-level-menu--item has-submenu " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/emerging-technologies?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-4b86b8c6" data-click_title="Sub Navigation" data-click_name="Emerging technologies" aria-haspopup="true" target="_self"> Emerging technologies </a> <ul class="second-level-menu" role="menu"> <li class="second-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/emerging-technologies/whats-happening?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-913890a8" data-click_title="Sub Navigation" data-click_name="What's happening? " target="_self"> What's happening? </a></li> <li class="second-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/emerging-technologies/initiatives?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-55d257e3" data-click_title="Sub Navigation" data-click_name="Initiatives" target="_self"> Initiatives </a></li> <li class="second-level-menu--item has-submenu " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/emerging-technologies/ai?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-1471150b" data-click_title="Sub Navigation" data-click_name="AI@UNSW" aria-haspopup="true" target="_self"> AI@UNSW </a> <ul class="third-level-menu" role="menu"> <li class="third-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/emerging-technologies/ai/ai-assurance-framework?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-8f197d1f" data-click_title="Sub Navigation" data-click_name="AI Assurance Framework" target="_self"> AI Assurance Framework </a></li> </ul></li> </ul></li> <li class="first-level-menu--item has-submenu " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/about-us?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-2135c2d8" data-click_title="Sub Navigation" data-click_name="About us" aria-haspopup="true" target="_self"> About us </a> <ul class="second-level-menu" role="menu"> <li class="second-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/about-us/strategy?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-2729bc0e" data-click_title="Sub Navigation" data-click_name="Strategy" target="_self"> Strategy </a></li> <li class="second-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/about-us/our-people?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-020a1168" data-click_title="Sub Navigation" data-click_name="Our people" target="_self"> Our people </a></li> </ul></li> <li class="first-level-menu--item has-submenu active" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/contact-us?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-8d0c57d0" data-click_title="Sub Navigation" data-click_name="Contact us" aria-haspopup="true" target="_self" aria-current="page"> Contact us </a> <ul class="second-level-menu" role="menu"> <li class="second-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/contact-us/report-an-issue?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-2c2609ec" data-click_title="Sub Navigation" data-click_name="Report an issue" target="_self"> Report an issue </a></li> <li class="second-level-menu--item " role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/contact-us/report-issue-guests?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-8c0c737b" data-click_title="Sub Navigation" data-click_name="Report an issue (for guests)" target="_self"> Report an issue (for guests) </a></li> </ul></li> </ul> </nav> </div> </div> </div> <div class="subnavigation__megamenu desktop"> <div class="main-nav"> <nav aria-label="Mega menu"> <ul class="nav-root" role="menubar"> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/home?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-4d98ed75" data-click_title="Sub Navigation" data-click_name="Home" target="_self"> <span class="nav-title">Home</span> </a></li> <li class="nav-item nav-group sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-4f3f850c" data-click_title="Sub Navigation" data-click_name="Services & support" aria-haspopup="true" target="_self"> <span class="nav-title">Services & support</span> </a> <div class="nav__children"> <div class="nav-item nav-group sub-navigation__megamenu-item"><a href="https://www-unsw-edu-au.translate.goog/myit/services/support?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto"><h2 class="nav-title">Support</h2></a> <ul class="nav__children" role="menu" aria-label="Support"> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/support/getting-started?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-f1cf336f" data-click_title="Sub Navigation" data-click_name="Getting started at UNSW" target="_self"> <span class="nav-title">Getting started at UNSW</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/support/study-or-work-remotely?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-a188b34c" data-click_title="Sub Navigation" data-click_name="Study or work remotely" target="_self"> <span class="nav-title">Study or work remotely</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/support/staff-resources?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-67fc14b0" data-click_title="Sub Navigation" data-click_name="Staff resources" target="_self"> <span class="nav-title">Staff resources</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/support/student-resources?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-c8488a44" data-click_title="Sub Navigation" data-click_name="Student resources" target="_self"> <span class="nav-title">Student resources</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/support/it-forms?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-f6e66d54" data-click_title="Sub Navigation" data-click_name="IT forms" target="_self"> <span class="nav-title">IT forms</span> </a></li> </ul> </div> <div class="nav-item sub-navigation__megamenu-item"><a href="https://www-unsw-edu-au.translate.goog/myit/services/service-status?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto"><h2 class="nav-title">Service status</h2></a> </div> <div class="nav-item nav-group sub-navigation__megamenu-item"><a href="https://www-unsw-edu-au.translate.goog/myit/services/account-access-email?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto"><h2 class="nav-title">Account access & email</h2></a> <ul class="nav__children" role="menu" aria-label="Account access & email"> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/account-access-email/zid-and-password?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-b0b0db74" data-click_title="Sub Navigation" data-click_name="Your zID and password" target="_self"> <span class="nav-title">Your zID and password</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/account-access-email/email?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-eddbaeb2" data-click_title="Sub Navigation" data-click_name="Accessing your Outlook email" target="_self"> <span class="nav-title">Accessing your Outlook email</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/account-access-email/single-sign-sso?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-b56a1669" data-click_title="Sub Navigation" data-click_name="Single Sign On" target="_self"> <span class="nav-title">Single Sign On</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/account-access-email/multi-factor-authentication-mfa?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-3852d679" data-click_title="Sub Navigation" data-click_name="Multi Factor Authentication (MFA)" target="_self"> <span class="nav-title">Multi Factor Authentication (MFA)</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/account-access-email/password-manager-for-sa-accounts?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-fb5f508b" data-click_title="Sub Navigation" data-click_name="Password Manager for SA accounts" target="_self"> <span class="nav-title">Password Manager for SA accounts</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/account-access-email/user-access-review?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-c6fc4125" data-click_title="Sub Navigation" data-click_name="User Access Review" target="_self"> <span class="nav-title">User Access Review</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/account-access-email/privileged-access-management-pam?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-32d1d198" data-click_title="Sub Navigation" data-click_name="Privileged Access Management " target="_self"> <span class="nav-title">Privileged Access Management </span> </a></li> </ul> </div> <div class="nav-item nav-group sub-navigation__megamenu-item"><a href="https://www-unsw-edu-au.translate.goog/myit/services/devices-equipment?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto"><h2 class="nav-title">Devices & equipment</h2></a> <ul class="nav__children" role="menu" aria-label="Devices & equipment"> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/devices-equipment/audio-visual-services?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-f05dfb2c" data-click_title="Sub Navigation" data-click_name="Audio Visual services" target="_self"> <span class="nav-title">Audio Visual services</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/devices-equipment/fixing-hardware-issues?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-4851f369" data-click_title="Sub Navigation" data-click_name="Fixing hardware issues" target="_self"> <span class="nav-title">Fixing hardware issues</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/devices-equipment/ordering-hardware?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-a6167f9d" data-click_title="Sub Navigation" data-click_name="Ordering hardware" target="_self"> <span class="nav-title">Ordering hardware</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/devices-equipment/ewaste?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-6120434c" data-click_title="Sub Navigation" data-click_name="eWaste hardware disposal" target="_self"> <span class="nav-title">eWaste hardware disposal</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/devices-equipment/mobile-phone-support?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-711cc0df" data-click_title="Sub Navigation" data-click_name="Mobile phone support" target="_self"> <span class="nav-title">Mobile phone support</span> </a></li> </ul> </div> <div class="nav-item nav-group sub-navigation__megamenu-item"><a href="https://www-unsw-edu-au.translate.goog/myit/services/wifi-network?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto"><h2 class="nav-title">Wi-Fi & network</h2></a> <ul class="nav__children" role="menu" aria-label="Wi-Fi & network"> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/wifi-network/connecting-to-the-unsw-network?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-a271ae79" data-click_title="Sub Navigation" data-click_name="Connecting to the UNSW network" target="_self"> <span class="nav-title">Connecting to the UNSW network</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/wifi-network/vpn?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-2e6b2719" data-click_title="Sub Navigation" data-click_name="Connect to the VPN" target="_self"> <span class="nav-title">Connect to the VPN</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/wifi-network/connect-to-wi-fi?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-968faf1d" data-click_title="Sub Navigation" data-click_name="Connect to Wi-Fi" target="_self"> <span class="nav-title">Connect to Wi-Fi</span> </a></li> </ul> </div> <div class="nav-item nav-group sub-navigation__megamenu-item"><a href="https://www-unsw-edu-au.translate.goog/myit/services/printing?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto"><h2 class="nav-title">Printing</h2></a> <ul class="nav__children" role="menu" aria-label="Printing"> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/printing/printing-for-students?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-42213484" data-click_title="Sub Navigation" data-click_name="Printing for students" target="_self"> <span class="nav-title">Printing for students</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/printing/printing-staff?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-5d35ef94" data-click_title="Sub Navigation" data-click_name="Printing for staff" target="_self"> <span class="nav-title">Printing for staff</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/printing/find-me-print-user-manual?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-01b3cb86" data-click_title="Sub Navigation" data-click_name="Find Me Print user manual " target="_self"> <span class="nav-title">Find Me Print user manual </span> </a></li> </ul> </div> <div class="nav-item nav-group sub-navigation__megamenu-item"><a href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto"><h2 class="nav-title">Software & applications</h2></a> <ul class="nav__children" role="menu" aria-label="Software & applications"> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications/software-for-staff?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-a6798433" data-click_title="Sub Navigation" data-click_name="Software for staff " target="_self"> <span class="nav-title">Software for staff </span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications/software-study?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-ff15e3af" data-click_title="Sub Navigation" data-click_name="Software for studying" target="_self"> <span class="nav-title">Software for studying</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications/staff-educational-tools?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-295c4dfe" data-click_title="Sub Navigation" data-click_name="Educational and research technology" target="_self"> <span class="nav-title">Educational and research technology</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications/adobe?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-64121d4c" data-click_title="Sub Navigation" data-click_name="Using Adobe" target="_self"> <span class="nav-title">Using Adobe</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications/microsoft-office-365?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-67776893" data-click_title="Sub Navigation" data-click_name="Using Microsoft Office 365" target="_self"> <span class="nav-title">Using Microsoft Office 365</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications/using-copilot?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-230ce8e8" data-click_title="Sub Navigation" data-click_name="Using Copilot " target="_self"> <span class="nav-title">Using Copilot </span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications/microsoft-teams?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-5e47a23f" data-click_title="Sub Navigation" data-click_name="Using Microsoft Teams" target="_self"> <span class="nav-title">Using Microsoft Teams</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications/zoom-conferencing?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-311970ea" data-click_title="Sub Navigation" data-click_name="Zoom conferencing" target="_self"> <span class="nav-title">Zoom conferencing</span> </a></li> </ul> </div> <div class="nav-item nav-group sub-navigation__megamenu-item"><a href="https://www-unsw-edu-au.translate.goog/myit/services/storing-sharing-files?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto"><h2 class="nav-title">Storing & sharing files</h2></a> <ul class="nav__children" role="menu" aria-label="Storing & sharing files"> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/storing-sharing-files/microsoft-onedrive?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-4825e87d" data-click_title="Sub Navigation" data-click_name="Microsoft OneDrive" target="_self"> <span class="nav-title">Microsoft OneDrive</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/storing-sharing-files/file-system-access-management-for-staff?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-ad8339ac" data-click_title="Sub Navigation" data-click_name=" File System Access Management (FSAM) for staff" target="_self"> <span class="nav-title"> File System Access Management (FSAM) for staff</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/services/storing-sharing-files/sharing-files?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-b769515b" data-click_title="Sub Navigation" data-click_name="Sharing files" target="_self"> <span class="nav-title">Sharing files</span> </a></li> </ul> </div> </div></li> <li class="nav-item nav-group sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/security?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-d04d39ec" data-click_title="Sub Navigation" data-click_name="Cyber security" aria-haspopup="true" target="_self"> <span class="nav-title">Cyber security</span> </a> <div class="nav__children"> <div class="nav-item sub-navigation__megamenu-item"><a href="https://www-unsw-edu-au.translate.goog/myit/security/secure-account?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto"><h2 class="nav-title">Secure account access</h2></a> </div> <div class="nav-item nav-group sub-navigation__megamenu-item"><a href="https://www-unsw-edu-au.translate.goog/myit/security/strategy-governance?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto"><h2 class="nav-title">Strategy & governance</h2></a> <ul class="nav__children" role="menu" aria-label="Strategy & governance"> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/security/strategy-governance/policies-and-standards?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-6669b8ea" data-click_title="Sub Navigation" data-click_name="Policies and standards" target="_self"> <span class="nav-title">Policies and standards</span> </a></li> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/security/strategy-governance/systems-of-critical-infrastructure-act?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-6abd20db" data-click_title="Sub Navigation" data-click_name="Systems of Critical Infrastructure Act (SOCI) Guidance" target="_self"> <span class="nav-title">Systems of Critical Infrastructure Act (SOCI) Guidance</span> </a></li> </ul> </div> <div class="nav-item sub-navigation__megamenu-item"><a href="https://www-unsw-edu-au.translate.goog/myit/security/training-and-awareness?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto"><h2 class="nav-title">Cyber training & awareness</h2></a> </div> <div class="nav-item sub-navigation__megamenu-item"><a href="https://www-unsw-edu-au.translate.goog/myit/security/cyber-security-program?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto"><h2 class="nav-title">Cyber security programs</h2></a> </div> <div class="nav-item sub-navigation__megamenu-item"><a href="https://www-unsw-edu-au.translate.goog/myit/security/cyber-security-operations?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto"><h2 class="nav-title">Cyber security operations</h2></a> </div> </div></li> <li class="nav-item nav-group sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/emerging-technologies?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-4b86b8c6" data-click_title="Sub Navigation" data-click_name="Emerging technologies" aria-haspopup="true" target="_self"> <span class="nav-title">Emerging technologies</span> </a> <div class="nav__children"> <div class="nav-item sub-navigation__megamenu-item"><a href="https://www-unsw-edu-au.translate.goog/myit/emerging-technologies/whats-happening?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto"><h2 class="nav-title">What's happening?</h2></a> </div> <div class="nav-item sub-navigation__megamenu-item"><a href="https://www-unsw-edu-au.translate.goog/myit/emerging-technologies/initiatives?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto"><h2 class="nav-title">Initiatives</h2></a> </div> <div class="nav-item nav-group sub-navigation__megamenu-item"><a href="https://www-unsw-edu-au.translate.goog/myit/emerging-technologies/ai?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto"><h2 class="nav-title">AI@UNSW</h2></a> <ul class="nav__children" role="menu" aria-label="AI@UNSW"> <li class="nav-item sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/emerging-technologies/ai/ai-assurance-framework?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-8f197d1f" data-click_title="Sub Navigation" data-click_name="AI Assurance Framework" target="_self"> <span class="nav-title">AI Assurance Framework</span> </a></li> </ul> </div> </div></li> <li class="nav-item nav-group sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/about-us?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-2135c2d8" data-click_title="Sub Navigation" data-click_name="About us" aria-haspopup="true" target="_self"> <span class="nav-title">About us</span> </a> <div class="nav__children"> <div class="nav-item sub-navigation__megamenu-item"><a href="https://www-unsw-edu-au.translate.goog/myit/about-us/strategy?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto"><h2 class="nav-title">Strategy</h2></a> </div> <div class="nav-item sub-navigation__megamenu-item"><a href="https://www-unsw-edu-au.translate.goog/myit/about-us/our-people?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto"><h2 class="nav-title">Our people</h2></a> </div> </div></li> <li class="nav-item nav-group active sub-navigation__megamenu-item" role="menuitem"><a href="https://www-unsw-edu-au.translate.goog/myit/contact-us?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="sub-navigation" data-click_id="subnavigation-8d0c57d0" data-click_title="Sub Navigation" data-click_name="Contact us" aria-haspopup="true" target="_self" aria-current="page"> <span class="nav-title">Contact us</span> </a> <div class="nav__children"> <div class="nav-item sub-navigation__megamenu-item"><a href="https://www-unsw-edu-au.translate.goog/myit/contact-us/report-an-issue?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto"><h2 class="nav-title">Report an issue</h2></a> </div> <div class="nav-item sub-navigation__megamenu-item"><a href="https://www-unsw-edu-au.translate.goog/myit/contact-us/report-issue-guests?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto"><h2 class="nav-title">Report an issue (for guests)</h2></a> </div> </div></li> </ul> </nav> </div> </div> </div> </div> </div> <div class="skip-to-target aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="skip-to-target" data-component_id="skip-target-727924200" data-component_title="Skip to: Target"> <div id="main-content" tabindex="-1"></div></span> </div> <div class="responsivegrid fixed-width aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--default--0"> <div class="aem-Grid aem-Grid--12 aem-Grid--small--12 aem-Grid--default--12 aem-Grid--medium--12 "> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--default--0"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="hero-standard hero-standard--full-width cmp-hero-standard--image-gradient aem-GridColumn aem-GridColumn--default--12"><span data-component_type="hero-standard" data-component_id="hero_standard-628113351" data-component_title="Contact us"> <div class="hero-standard"> <div class="container"> <div class="hero-content"> <div class="hero-unsw-brand "> <div class="hero-title"> <h1 class="h1 hero-title-heading">Contact us</h1> <div class="hero-cta"> </div> </div> <div class="hero-standard-feed-embed hero-standard-feed-embed--desktop"> <div> <div class="cmp-filtered-cards" data-component_type="filtered-cards" data-component_id="Filtered Cards-1794411150" data-component_title="Contact us" data-show-more-clicks="0"> <div class="cmp-filtered-cards__filter-wrapper"> <div class="cmp-filtered-cards__filter"> <div class="cmp-filtered-cards__filter-header"> <div class="cmp-filtered-cards__filter-heading"> Personalise </div> <div class="cmp-filtered-cards__filter-showhide"><button class="cmp-filtered-cards__filter-showhide-button"> <span class="cmp-filtered-cards__filter-show-text">Show filters</span> <span class="cmp-filtered-cards__filter-hide-text">Hide filters</span> </button> </div> </div> <div class="cmp-filtered-cards__filter-dropdowns"></div> </div> </div> </div><!-- /* Component Placeholder */--> </div> </div> <div class="hero-image"><picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/unsw-wide/general/stock/2024-08-myit-home/2024-08-AdobeStock_737752243.cropimg.width=1920.crop=basic.jpeg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 1920w,https://www-unsw-edu-au.translate.goog/content/dam/images/unsw-wide/general/stock/2024-08-myit-home/2024-08-AdobeStock_737752243.cropimg.width=1280.crop=basic.jpeg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 1280w,https://www-unsw-edu-au.translate.goog/content/dam/images/unsw-wide/general/stock/2024-08-myit-home/2024-08-AdobeStock_737752243.cropimg.width=1170.crop=basic.jpeg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 1170w,https://www-unsw-edu-au.translate.goog/content/dam/images/unsw-wide/general/stock/2024-08-myit-home/2024-08-AdobeStock_737752243.cropimg.width=700.crop=basic.jpeg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/unsw-wide/general/stock/2024-08-myit-home/2024-08-AdobeStock_737752243.cropimg.width=335.crop=basic.jpeg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/unsw-wide/general/stock/2024-08-myit-home/2024-08-AdobeStock_737752243.cropimg.width=700.crop=basic.jpeg" alt="closeup of hand using smartphone side view near laptop , coffee shop background --ar 3:2 --style raw --v 6 Job ID: e7888532-eedb-4194-98b3-b46e70cc2a3d" loading="lazy" data-aem-asset-id="788c3fe8-34a9-453d-9e2b-e34a6118f961" data-trackable="true" title="closeup of hand using smartphone side view near laptop , coffee shop background "> </picture> </div> </div> <div class="hero-backdrop"></div> </div> </div> </div></span> <!-- /* Component Placeholder */--> </div> <div class="column-layout uds-component padded-left padded-right padded-left__small--0 padded-right__small--0 shape-bg-colour--tertiary-sky shape-bg-window aem-GridColumn aem-GridColumn--default--12"><span data-component_type="column-layout" data-component_id="column_layout-617833291" data-component_title="Contact us"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="spacer section"><span data-component_type="spacer" data-component_id="spacer-710523488" data-component_title="Contact us"> <div class="cmp-spacer__medium"></div></span> </div> <div class="heading-component uds-component section"> <span data-component_type="heading" data-component_id="heading_copy-255219194" data-component_title="We're here to help"> <h2 id="heading_copy-255219194" class="center">We're here to help</h2></span> </div> <div class="text uds-component section"><span data-component_type="text" data-component_id="text-143775905" data-component_title="Contact us"> <div class="cmp-text"> <p><span class="lead-small">We're here to help with all your tech needs, offering support and services to enhance your learning and work experience.</span></p> </div></span> </div> <div class="icon-tile uds-component section"><!-- Component HTML--> <div class="icon-tile-grid grid-3" data-component_id="icon_tile_copy_copy_-1612195297" data-component_title="Contact us" data-component_type="icon-tile"> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--238082fd" data-click_category="icon-tile" data-click_name="Report a problem::" data-click_title="Contact us" href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://servicepoint.unsw.edu.au/" target="_blank"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/02-regular/21-messages-chat-smileys/02-messages-speech-bubbles/messages-bubble-square-quotation.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/02-regular/21-messages-chat-smileys/02-messages-speech-bubbles/messages-bubble-square-quotation.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/02-regular/21-messages-chat-smileys/02-messages-speech-bubbles/messages-bubble-square-quotation.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="b9e89770-2c0e-4f72-a837-4312d2a1bcb4" data-trackable="true"> </picture> <div class="tile-heading"> Report a problem </div><p class="tile-copy">To create a ticket for help with an IT issue, submit your details through the support portal.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> <div class="icon-tile-item shadow " tabindex="0"><picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/02-regular/20-phones-mobile-devices/01-phone/phone.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/02-regular/20-phones-mobile-devices/01-phone/phone.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/02-regular/20-phones-mobile-devices/01-phone/phone.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="6c3f2738-9943-49c9-802b-55bea29dbb19" data-trackable="true"> </picture> <div class="tile-heading"> Need urgent help? </div> <div class="tile-subtitle"> For urgent IT matters call us. </div> <p class="tile-copy">Sydney +61 2 9385 1333 (Mon-Fri 8am-8pm & Sat 11am-3pm) or Canberra +61 2 5114 5678 (Mon-Fri 8am-5pm)</p> </div> <div class="icon-tile-item shadow " tabindex="0"><picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/02-regular/21-messages-chat-smileys/03-conversation/conversation-chat-bubble.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/02-regular/21-messages-chat-smileys/03-conversation/conversation-chat-bubble.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/02-regular/21-messages-chat-smileys/03-conversation/conversation-chat-bubble.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="c0169435-b201-4605-aec1-17f47e547cb8" data-trackable="true"> </picture> <div class="tile-heading"> Visit us </div> <p class="tile-copy">Open Hours: Monday - Friday: 8:00 am - 6:00 pm (AEST)</p> </div> </div> </div> <div class="spacer section"><span data-component_type="spacer" data-component_id="spacer-2139647672" data-component_title="Contact us"> <div class="cmp-spacer__medium"></div></span> </div> </div> </div></span> </div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"><span data-component_type="spacer" data-component_id="spacer-1693437011" data-component_title="Contact us"> <div class="cmp-spacer__small"></div></span> </div> <div class="column-layout uds-component padded-left padded-right aem-GridColumn aem-GridColumn--default--12"><span data-component_type="column-layout" data-component_id="column_layout-1217617055" data-component_title="Contact us"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="text uds-component section"><span data-component_type="text" data-component_id="text-231808393" data-component_title="Contact us"> <div class="cmp-text"> <p>If you need to report a problem, but you don't have a zID, let us know by completing <a title="Service ticket form" href="https://www-unsw-edu-au.translate.goog/myit/contact-us/report-issue-guests?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_this form" data-click_title="RichText" data-click_name="this form">this form</a>.</p> </div></span> </div> <div class="spacer section"><span data-component_type="spacer" data-component_id="spacer-551265974" data-component_title="Contact us"> <div class="cmp-spacer__small"></div></span> </div> <div class="heading-component uds-component section"> <span data-component_type="heading" data-component_id="heading-1578116906" data-component_title="More information"> <h3 id="heading-1578116906" class="left">More information</h3></span> </div> <div class="accordion uds-component section"><span data-component_type="accordion" data-component_id="accordion-2067284260" data-component_title="Contact us"> <section class="accordion"> <ul> <li class="accordion-list-item"><button class="accordion-item single-only" aria-expanded="false" aria-controls="bd0af01b-56b2-4249-85bd-c9f56c9488d8" data-click_category="accordion" data-click_id="accordion-cd99e7ef" data-click_title="Contact us" data-click_name="When can I expect my ticket to be resolved?"> <div class="accordion-item-heading"> When can I expect my ticket to be resolved? </div><span class="accordion-item-button"></span> </button> <div id="bd0af01b-56b2-4249-85bd-c9f56c9488d8" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"><span data-component_type="text" data-component_id="text-432345326" data-component_title="Contact us"> <div class="cmp-text"> <p><strong>There are two types of tickets you may submit when contacting UNSW IT for assistance:</strong></p> <ol> <li><p><strong>Service request:</strong> A formal request for something to be provided, such as system access, computer equipment, or a password reset.</p></li> <li><p><strong>Incident:</strong> An unplanned interruption or reduction in the quality of an IT-supported service.</p></li> </ol> <p>We aim to resolve all tickets within 5 business days. However, some major incidents may require prioritisation based on their heightened impact and urgency. This prioritisation is guided by the <a href="https://www-unsw-edu-au.translate.goog/myit/contact-us?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto#matrix" target="_self" data-click_category="TextComponentRichText" data-click_id="text_<b>Incident Prioritisation Matrix</b>." data-click_title="RichText" data-click_name="<b>Incident Prioritisation Matrix</b>.">Incident Prioritisation Matrix.</a></p> <p><i>If you believe you are affected by a major incident (High or Critical) as confirmed by the Incident Prioritisation Matrix, it's important you call the IT Service Centre. Once the IT Service Centre is notified and confirms that the incident is either High or Critical, they will invoke the major incident process to restore the service as quickly as possible.</i></p> </div></span> </div> </div> </div></li> <li class="accordion-list-item"><button class="accordion-item single-only" aria-expanded="false" aria-controls="1192bae3-337c-4a36-8f0e-84f3410925bf" data-click_category="accordion" data-click_id="accordion-c432f47e" data-click_title="Contact us" data-click_name="Priority & target resolution time"> <div class="accordion-item-heading"> Priority & target resolution time </div><span class="accordion-item-button"></span> </button> <div id="1192bae3-337c-4a36-8f0e-84f3410925bf" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"><span data-component_type="text" data-component_id="text_copy-1190574203" data-component_title="Contact us"> <div class="cmp-text"> <table cellpadding="1" cellspacing="0" border="1"> <tbody> <tr> <th>P1 - Critical</th> <td>4 Hours</td> </tr> <tr> <th>P2 - High</th> <td>8 Hours</td> </tr> <tr> <th>P3 - Medium</th> <td>2 Days</td> </tr> <tr> <th>P4 - Low</th> <td>5 Days</td> </tr> </tbody> </table> </div></span> </div> </div> </div></li> <li class="accordion-list-item" data-hash="matrix"><button class="accordion-item single-only" aria-expanded="false" aria-controls="16d04622-d5fd-44a8-ba0b-423703da7c19" data-click_category="accordion" data-click_id="accordion-b9a6a2c8" data-click_title="Contact us" data-click_name="Incident Prioritisation Matrix"> <div class="accordion-item-heading"> Incident Prioritisation Matrix </div><span class="accordion-item-button"></span> </button> <div id="16d04622-d5fd-44a8-ba0b-423703da7c19" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="image uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="image" data-component_id="image-2012099494" data-component_title="Contact us"> <div> <div> <div class="tpl-image full-width "> <div data-cmp-is="image" data-cmp-src="/content/unsw-sites/au/en/myit/contact-us/_jcr_content/root/responsivegrid-layout-fixed-width/responsivegrid-full-top/column_layout_596481670/par_1/accordion/accordion-item-2/image.coreimg.82{.width}.jpeg/1725255311478/2024-08-incident-prioritisation-matrix-v1.3.jpeg" data-cmp-widths="335,700,1170,1280,1920" data-asset="/content/dam/images/graphics/infographics-and-diagrams/2024-08-myit/2024-08-incident-prioritisation-matrix-v1.3.jpeg" data-title="2024-08-incident-prioritisation-matrix-v1.3" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"><img src="/content/unsw-sites/au/en/myit/contact-us/_jcr_content/root/responsivegrid-layout-fixed-width/responsivegrid-full-top/column_layout_596481670/par_1/accordion/accordion-item-2/image.coreimg.jpeg/1725255311478/2024-08-incident-prioritisation-matrix-v1.3.jpeg" class="cmp-image__image" itemprop="contentUrl" data-cmp-hook-image="image" alt="2024-08-incident-prioritisation-matrix-v1.3" data-aem-asset-id="3444c579-4084-415b-85cb-64ee4aa60bf8" data-trackable="true"> <meta itemprop="caption"> </noscript> </div> </div> </div> </div></span> </div> </div> </div></li> </ul> </section></span> </div> </div> </div></span> </div> <div class="column-layout uds-component padded-left padded-right padded-left__small--0 padded-right__small--0 shape-bg-colour--primary-indigo shape-bg-window aem-GridColumn aem-GridColumn--default--12"><span data-component_type="column-layout" data-component_id="column_layout-1975458745" data-component_title="Contact us"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="spacer section"><span data-component_type="spacer" data-component_id="spacer-1977478779" data-component_title="Contact us"> <div class="cmp-spacer__medium"></div></span> </div> <div class="spacer section"><span data-component_type="spacer" data-component_id="spacer-1535427036" data-component_title="Contact us"> <div class="cmp-spacer__xsmall"></div></span> </div> <div class="heading-component uds-component section"> <span data-component_type="heading" data-component_id="heading-1133895056" data-component_title="Find an IT walk-in service centre"> <h2 id="heading-1133895056" class="left">Find an IT walk-in service centre</h2></span> </div> <div class="accordion uds-component section"><span data-component_type="accordion" data-component_id="accordion-371848714" data-component_title="Contact us"> <section class="accordion"> <ul> <li class="accordion-list-item" data-hash="uppercampus"><button class="accordion-item single-only" aria-expanded="false" aria-controls="f0fa2265-dde3-4f3a-a608-fc08b9bb147c" data-click_category="accordion" data-click_id="accordion-52db80ce" data-click_title="Contact us" data-click_name="Upper Campus IT Hub"> <div class="accordion-item-heading"> Upper Campus IT Hub </div><span class="accordion-item-button"></span> </button> <div id="f0fa2265-dde3-4f3a-a608-fc08b9bb147c" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"><span data-component_type="text" data-component_id="text_671331553_copy-704702889" data-component_title="Contact us"> <div class="cmp-text"> <p><strong>Upper Campus IT Hub</strong> - Room G06, D26 Biological Sciences Building (Next door to XS Cafe)</p> </div></span> </div> <div class="embed uds-component aem-GridColumn aem-GridColumn--default--12"> <div data-component_type="embed" data-component_id="embed_copy_copy-1298206524" data-component_title="Contact us" class="cmp-embed"> <div class="container-iframe"><iframe src="https://use.mazemap.com/#v=1&config=unsw&campusid=111&zlevel=7&center=151.235302,-33.917398&zoom=18&sharepoitype=poi&sharepoi=1001050565" scrolling="yes" width="100%" height="800" title="Paddington Campus IT Hub map location"></iframe> </div> </div> </div> </div> </div></li> <li class="accordion-list-item"><button class="accordion-item single-only" aria-expanded="false" aria-controls="0284ebe6-af5d-43ae-a698-5c7bc9b44b30" data-click_category="accordion" data-click_id="accordion-e4ad8c92" data-click_title="Contact us" data-click_name="Middle Campus IT Hub"> <div class="accordion-item-heading"> Middle Campus IT Hub </div><span class="accordion-item-button"></span> </button> <div id="0284ebe6-af5d-43ae-a698-5c7bc9b44b30" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"><span data-component_type="text" data-component_id="text_671331553_copy-493351976" data-component_title="Contact us"> <div class="cmp-text"> <p><strong>Middle Campus IT Hub</strong> - G008, Ground Floor H13 Anita B Lawrence Centre (Formerly the Red Centre Building off University Mall)</p> </div></span> </div> <div class="embed uds-component aem-GridColumn aem-GridColumn--default--12"> <div data-component_type="embed" data-component_id="embed_copy-1182428971" data-component_title="Contact us" class="cmp-embed"><iframe src="https://use.mazemap.com/#v=1&config=unsw&campusid=111&zlevel=7&center=151.235302,-33.917398&zoom=18&sharepoitype=poi&sharepoi=1001050565" scrolling="yes" width="100%" height="800" title="Paddington Campus IT Hub map location"></iframe> </div> </div> </div> </div></li> <li class="accordion-list-item"><button class="accordion-item single-only" aria-expanded="false" aria-controls="92019879-55d4-44a8-9811-1e62dd750238" data-click_category="accordion" data-click_id="accordion-4e11721f" data-click_title="Contact us" data-click_name="Paddington Campus IT Hub"> <div class="accordion-item-heading"> Paddington Campus IT Hub </div><span class="accordion-item-button"></span> </button> <div id="92019879-55d4-44a8-9811-1e62dd750238" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"><span data-component_type="text" data-component_id="text_671331553_copy-282001063" data-component_title="Contact us"> <div class="cmp-text"> <p><strong>Paddington Campus IT Hub</strong><span> - Ground Floor, Block D, Paddington Campus</span><br></p> </div></span> </div> <div class="embed uds-component aem-GridColumn aem-GridColumn--default--12"> <div data-component_type="embed" data-component_id="embed-1611614590" data-component_title="Contact us" class="cmp-embed"> <div class="container-iframe"><iframe src="https://use.mazemap.com/embed.html#v=1&config=unsw&campusid=617&zlevel=1&center=151.220173,-33.883958&zoom=19.6&sharepoitype=poi&sharepoi=1001080485&utm_medium=iframe" scrolling="yes" width="100%" height="800" title="Paddington Campus IT Hub map location"></iframe> </div> </div> </div> </div> </div></li> <li class="accordion-list-item"><button class="accordion-item single-only" aria-expanded="false" aria-controls="a6926460-8eab-4742-a1c2-6ed80b3c20c7" data-click_category="accordion" data-click_id="accordion-34571e06" data-click_title="Contact us" data-click_name="UNSW Canberra IT Hub"> <div class="accordion-item-heading"> UNSW Canberra IT Hub </div><span class="accordion-item-button"></span> </button> <div id="a6926460-8eab-4742-a1c2-6ed80b3c20c7" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="column-layout uds-component aem-GridColumn aem-GridColumn--default--12"><span data-component_type="column-layout" data-component_id="column_layout-857983207" data-component_title="Contact us"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="embed uds-component section"> <div data-component_type="embed" data-component_id="embed-1129635346" data-component_title="Contact us" class="cmp-embed"><iframe src="https://www.google.com/maps/embed?pb=!1m13!1m8!1m3!1d732.045538295942!2d149.16644545112956!3d-35.29264503917733!3m2!1i1024!2i768!4f13.1!3m2!1m1!2zMzXCsDE3JzMzLjMiUyAxNDnCsDA5JzU2LjgiRQ!5e0!3m2!1sen!2sau!4v1727856230489!5m2!1sen!2sau" width="600" height="450" style="border:0;" allowfullscreen loading="lazy" referrerpolicy="no-referrer-when-downgrade"></iframe> </div> </div> </div> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="text uds-component section"><span data-component_type="text" data-component_id="text-723277235" data-component_title="Contact us"> <div class="cmp-text"> <p><strong>UNSW Canberra IT Hub</strong> - Ground Floor, Building 14, UNSW Canberra ADFA Campus<br> The helpdesk counter is open Monday - Friday 0900 - 1700.</p> <p>E: <a href="mailto:itservicecentre.cbr@unsw.edu.au?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="TextComponentRichText" data-click_id="text_itservicecentre.cbr@unsw.edu.au" data-click_title="RichText" data-click_name="itservicecentre.cbr@unsw.edu.au">itservicecentre.cbr@unsw.edu.au</a><br> T: <a href="tel:0251145678?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="TextComponentRichText" data-click_id="text_(02) 5114 5678" data-click_title="RichText" data-click_name="(02) 5114 5678">(02) 5114 5678</a> (Open 0800 - 1700)</p> <p> </p> </div></span> </div> </div> </div></span> </div> </div> </div></li> </ul> </section></span> </div> <div class="spacer section"><span data-component_type="spacer" data-component_id="spacer-82277851" data-component_title="Contact us"> <div class="cmp-spacer__medium"></div></span> </div> </div> </div></span> </div> </div> </div> <div class="responsivegrid aem-GridColumn--offset--medium--0 aem-GridColumn--small--none aem-GridColumn--medium--none aem-GridColumn--default--none aem-GridColumn--medium--12 aem-GridColumn aem-GridColumn--small--12 aem-GridColumn--offset--small--0 aem-GridColumn--default--8 aem-GridColumn--offset--default--0"> <div class="aem-Grid aem-Grid--8 aem-Grid--small--12 aem-Grid--default--8 aem-Grid--medium--12 "> </div> </div> <div class="responsivegrid aem-GridColumn--offset--medium--0 aem-GridColumn--small--none aem-GridColumn--medium--none aem-GridColumn--default--none aem-GridColumn--medium--12 aem-GridColumn aem-GridColumn--small--12 aem-GridColumn--offset--small--0 aem-GridColumn--offset--default--0 aem-GridColumn--default--4"> <div class="aem-Grid aem-Grid--4 aem-Grid--small--12 aem-Grid--default--4 aem-Grid--medium--12 "> </div> </div> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--default--0"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> </div> </div> </div> </div> <div class="share-and-tags aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--default--0"> </div> <div class="experience-fragment experiencefragment aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="experience-fragment" data-component_id="experiencefragment_footer-887354990" data-component_title="Contact us"> <div class="xfpage page basicpage"> <div class="xf-content-height"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="globalfooter aem-GridColumn aem-GridColumn--default--12"> <footer role="contentinfo" data-component_type="globalfooter" data-component_id="globalfooter-848445816" data-component_title="UNSW Global Footer"> <div class="top" tabindex="0" role="button"><img src="/content/dam/images/graphics/icons/01-light/52-arrows-diagrams/01-arrows/arrow-up.svg" alt="Back to top"> <span aria-hidden="true">Top</span> </div> <div class="header"> <div class="branding"><a href="https://www-unsw-edu-au.translate.goog/myit/contact-us?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="globalfooter" data-click_id="globalfooter-fa666438" data-click_title="UNSW Global Footer" data-click_name="UNSW.edu.au"> <img class="main-logo" src="/content/dam/images/graphics/logos/unsw/UNSW_logo_white.png" alt="UNSW Sydney"> <span class="url">UNSW.edu.au</span> </a> <a href="https://www-unsw-edu-au.translate.goog/myit/contact-us?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" data-click_category="globalfooter" data-click_id="globalfooter-fa666438" data-click_title="UNSW Global Footer"> <span class="url"></span> </a> </div> <div class="site-lang"> </div> </div> <div class="main"> <nav aria-label="Footer"> <div class="nav-container"> <h2 role="button" class="toggle">Engage with us</h2> <ul id="footer-nav-1"> <li><a href="https://www-unsw-edu-au.translate.goog/contacts?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self" data-click_category="globalfooter-section" data-click_id="item-1594269415848-ae9d5766" data-click_title="UNSW Global Footer" data-click_name="Contact us"> Contact us </a></li> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://newsroom.unsw.edu.au/find-an-expert" target="_self" data-click_category="globalfooter-section" data-click_id="item-1594269415848-b2f44e3a" data-click_title="UNSW Global Footer" data-click_name="Find an expert"> Find an expert </a></li> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://www.jobs.unsw.edu.au/" target="_self" data-click_category="globalfooter-section" data-click_id="item-1594269415848-78ecb486" data-click_title="UNSW Global Footer" data-click_name="Careers at UNSW"> Careers at UNSW </a></li> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://www.education.unsw.edu.au" target="_self" data-click_category="globalfooter-section" data-click_id="item-1594269415848-15ad3ea6" data-click_title="UNSW Global Footer" data-click_name="Education at UNSW"> Education at UNSW </a></li> <li><a href="https://www-unsw-edu-au.translate.goog/alumni?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self" data-click_category="globalfooter-section" data-click_id="item-1594269415848-9db0c5c6" data-click_title="UNSW Global Footer" data-click_name="Alumni"> Alumni </a></li> </ul> </div> <div class="nav-container"> <h2 role="button" class="toggle">Study</h2> <ul id="footer-nav-2"> <li><a href="https://www-unsw-edu-au.translate.goog/study?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_blank" data-click_category="globalfooter-section" data-click_id="item-1594269417628-55c9550a" data-click_title="UNSW Global Footer" data-click_name="UNSW International"> UNSW International </a></li> <li><a href="https://www-unsw-edu-au.translate.goog/study/find-a-degree-or-course?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self" data-click_category="globalfooter-section" data-click_id="item-1594269417628-256d0969" data-click_title="UNSW Global Footer" data-click_name="Degree Finder"> Degree Finder </a></li> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://my.unsw.edu.au" target="_self" data-click_category="globalfooter-section" data-click_id="item-1594269417628-8b640b9e" data-click_title="UNSW Global Footer" data-click_name="Student Portal"> Student Portal </a></li> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://student.unsw.edu.au/calendar" target="_self" data-click_category="globalfooter-section" data-click_id="item-1594269417628-90e8acda" data-click_title="UNSW Global Footer" data-click_name="Academic Calendar"> Academic Calendar </a></li> </ul> </div> <div class="nav-container"> <h2 role="button" class="toggle">News, Media & Events</h2> <ul id="footer-nav-3"> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://www.newsroom.unsw.edu.au" target="_blank" data-click_category="globalfooter-section" data-click_id="item-1594269419111-5fccce0b" data-click_title="UNSW Global Footer" data-click_name="Newsroom"> Newsroom </a></li> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://www.events.unsw.edu.au" target="_self" data-click_category="globalfooter-section" data-click_id="item-1594269419111-2d6f0f85" data-click_title="UNSW Global Footer" data-click_name="UNSW events"> UNSW events </a></li> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://research.unsw.edu.au/research-news-updates-division-research-enterprise" target="_self" data-click_category="globalfooter-section" data-click_id="item-1594269419111-7f1e5422" data-click_title="UNSW Global Footer" data-click_name="Research news"> Research news </a></li> </ul> </div> <div class="nav-container"> <h2 role="button" class="toggle">About us</h2> <ul id="footer-nav-4"> <li><a href="https://www-unsw-edu-au.translate.goog/about-us/university/reputation?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_blank" data-click_category="globalfooter-section" data-click_id="item-1594269420700-8bf97e49" data-click_title="UNSW Global Footer" data-click_name="Our rankings & reputation"> Our rankings & reputation </a></li> <li><a href="https://www-unsw-edu-au.translate.goog/about-us/excellence/faculties-schools?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self" data-click_category="globalfooter-section" data-click_id="item-1594269420700-e2c1cce4" data-click_title="UNSW Global Footer" data-click_name="Faculties and schools"> Faculties and schools </a></li> <li><a href="https://www-unsw-edu-au.translate.goog/about-us/our-story/our-campuses?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self" data-click_category="globalfooter-section" data-click_id="item-1594269420700-9aa226f4" data-click_title="UNSW Global Footer" data-click_name="Campus locations"> Campus locations </a></li> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://research.unsw.edu.au/unsw-centres-and-institutes" target="_self" data-click_category="globalfooter-section" data-click_id="item-1594269420700-5e308299" data-click_title="UNSW Global Footer" data-click_name="Centres and institutes"> Centres and institutes </a></li> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://www.library.unsw.edu.au/" target="_self" data-click_category="globalfooter-section" data-click_id="item-1594269420700-14128144" data-click_title="UNSW Global Footer" data-click_name="UNSW Library"> UNSW Library </a></li> </ul> </div> </nav> <div class="org-details"> <div class="address"><span data-component_type="text" data-component_id="address-text-205389765" data-component_title="UNSW Global Footer"> <div class="cmp-text"> <p><b>UNSW <br></b><span style="background-color: transparent;">Sydney NSW 2052 Australia<br> Telephone: +61 2 93851000</span></p> </div></span> </div> <div class="provider"><span data-component_type="text" data-component_id="provider-text-385798798" data-component_title="UNSW Global Footer"> <div class="cmp-text"> <p><b>UNSW CRICOS Provider Code</b>: 00098G<br><b style="background-color: transparent;">TEQSA Provider ID</b><span style="background-color: transparent;">: PRV12055<br></span><b style="background-color: transparent;">ABN</b><span style="background-color: transparent;">: 57 195 873 179</span></p> </div></span> </div> </div> </div> <div class="partners"><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://go8.edu.au/" target="_self" rel="noopener noreferrer" data-click_category="globalfooter" data-click_id="globalfooter-b2e7ae22" data-click_title="UNSW Global Footer" data-click_name="Logo of partner Group of Eight Australia"> <img src="/content/dam/images/graphics/logos/non-unsw/logo_partners_groupofeight.png" alt="Logo of partner Group of Eight Australia"> </a> <a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://universitas21.com" target="_self" rel="noopener noreferrer" data-click_category="globalfooter" data-click_id="globalfooter-8bd994a5" data-click_title="UNSW Global Footer" data-click_name="Logo of partner Universitas 21"> <img src="/content/dam/images/graphics/logos/non-unsw/logo_partners_universitas21.png" alt="Logo of partner Universitas 21"> </a> <a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://apru.org" target="_self" rel="noopener noreferrer" data-click_category="globalfooter" data-click_id="globalfooter-2d317715" data-click_title="UNSW Global Footer" data-click_name="Logo of partner APRU"> <img src="/content/dam/images/graphics/logos/non-unsw/logo_partners_apru.png" alt="Logo of partner APRU"> </a> <a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://www.plusalliance.org" target="_blank" rel="noopener noreferrer" data-click_category="globalfooter" data-click_id="globalfooter-3dda0235" data-click_title="UNSW Global Footer" data-click_name="Logo of partner Plus Alliance"> <img src="/content/dam/images/graphics/logos/non-unsw/logo_partners_plusalliance.png" alt="Logo of partner Plus Alliance"> </a> </div> <div class="footer"> <div class="acknowledgement-of-country"> <div class="flags"><img src="/content/dam/images/graphics/icons/flags/flag_country_aboriginal.png" alt="Australian Aboriginal Flag"> <img src="/content/dam/images/graphics/icons/flags/flag_country_torres-strait-islanders.png" alt="Flag of Torres Strait Islands"> </div> <div class="text"> <h2>Acknowledgement of Country</h2> <p>UNSW is located on the unceded territory of the Bidjigal (Kensington campus), Gadigal (City and Paddington Campuses) and Ngunnawal peoples (UNSW Canberra) who are the Traditional Owners of the lands where each campus of UNSW is situated.</p> <p><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://ulurustatement.org/the-statement" data-click_category="TextComponentRichText" data-click_id="text_The Uluru Statement" data-click_title="RichText" data-click_name="The Uluru Statement">The Uluru Statement</a></p> </div> </div> <div class="social-legal"> <div class="socialfollow social"> <div data-component_type="socialfollow" data-component_id="social-338834238" data-component_title="UNSW Global Footer"> <div class="leftalign uds-social-follow"> <h2 class="toggle" data-click_name="Follow Us" data-click_category="socialfollow" data-click_id="social-e2a58414" data-click_title="UNSW Global Footer" aria-expanded="false" tabindex="0">Follow Us</h2><a data-click_name="Follow Us" data-click_category="socialfollow" data-click_id="social-e27a158a" data-click_title="UNSW Global Footer" target="_blank" href="https://www-unsw-edu-au.translate.goog/socialmedia?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto">Follow Us</a> <ul class="list"> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://www.linkedin.com/school/unsw" target="_blank" rel="nofollow" data-click_name="Linked In" data-click_category="socialfollow" data-click_id="social-8b5ce1bd" data-click_title="UNSW Global Footer"> <i class="fab fa-linkedin-in" aria-hidden="true"></i> <span class="screen-reader-only">Follow UNSW on LinkedIn</span> </a></li> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://www.facebook.com/unsw" target="_blank" rel="nofollow" data-click_name="Facebook" data-click_category="socialfollow" data-click_id="social-71007e06" data-click_title="UNSW Global Footer"> <i class="fab fa-facebook-f" aria-hidden="true"></i> <span class="screen-reader-only">Follow UNSW on Facebook</span> </a></li> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://www.instagram.com/unsw" target="_blank" rel="nofollow" data-click_name="Instagram" data-click_category="socialfollow" data-click_id="social-749d2a5a" data-click_title="UNSW Global Footer"> <i class="fab fa-instagram" aria-hidden="true"></i> <span class="screen-reader-only">Follow UNSW on Instagram</span> </a></li> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://www.tiktok.com/@unsw" target="_blank" rel="nofollow" data-click_name="TikTok" data-click_category="socialfollow" data-click_id="social-fdc0084a" data-click_title="UNSW Global Footer"> <i class="fab fa-tiktok" aria-hidden="true"></i> <span class="screen-reader-only">Follow UNSW on TikTok</span> </a></li> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=http://www.youtube.com/unsw" target="_blank" rel="nofollow" data-click_name="YouTube" data-click_category="socialfollow" data-click_id="social-e12a6231" data-click_title="UNSW Global Footer"> <i class="fab fa-youtube" aria-hidden="true"></i> <span class="screen-reader-only">Follow UNSW on YouTube</span> </a></li> <li><a href="https://www-unsw-edu-au.translate.goog/about-us/social-media/wechat?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_blank" rel="nofollow" data-click_name="WeChat" data-click_category="socialfollow" data-click_id="social-865155bf" data-click_title="UNSW Global Footer"> <i class="fab fa-weixin" aria-hidden="true"></i> <span class="screen-reader-only">Follow UNSW on WeChat</span> </a></li> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=http://weibo.com/n/UNSW" target="_blank" rel="nofollow" data-click_name="Weibo" data-click_category="socialfollow" data-click_id="social-6b7042ce" data-click_title="UNSW Global Footer"> <i class="fab fa-weibo" aria-hidden="true"></i> <span class="screen-reader-only">Follow UNSW on Weibo</span> </a></li> </ul> </div> </div> </div> <ul class="legal"> <li><a href="https://www-unsw-edu-au.translate.goog/privacy?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self" data-click_category="globalfooter" data-click_id="globalfooter-cc953574" data-click_title="UNSW Global Footer" data-click_name="Privacy statement"> Privacy statement </a></li> <li><a href="https://www-unsw-edu-au.translate.goog/copyright-disclaimer?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self" data-click_category="globalfooter" data-click_id="globalfooter-805599f8" data-click_title="UNSW Global Footer" data-click_name="Copyright & Disclaimer"> Copyright & Disclaimer </a></li> <li><a href="https://www-unsw-edu-au.translate.goog/accessibility?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self" data-click_category="globalfooter" data-click_id="globalfooter-2a39d3d3" data-click_title="UNSW Global Footer" data-click_name="Accessibility"> Accessibility </a></li> <li><a href="https://www-unsw-edu-au.translate.goog/accessibility/unsw-website-feedback?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self" data-click_category="globalfooter" data-click_id="globalfooter-b61e3d74" data-click_title="UNSW Global Footer" data-click_name="Site feedback"> Site feedback </a></li> <li><a href="https://www-unsw-edu-au.translate.goog/planning-assurance/conduct-integrity/complaints-unsw?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self" data-click_category="globalfooter" data-click_id="globalfooter-e2eaf42a" data-click_title="UNSW Global Footer" data-click_name="Complaints"> Complaints </a></li> <li><a href="https://www-unsw-edu-au.translate.goog/strategy?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto#ESG" target="_self" data-click_category="globalfooter" data-click_id="globalfooter-aa28f9d3" data-click_title="UNSW Global Footer" data-click_name="ESG"> ESG </a></li> </ul> </div> </div> </footer> </div> </div> </div> </div></span> </div> </div> </main> <script src="/etc.clientlibs/unsw-common/clientlibs/clientlib-analytics.min.6.24.1.2024_1216_103314_0005131533.js"></script><!-- Create overlay of this file to include page specific configurations --> <div id="wcmmode-id" data-mode="preview"></div><!-- UNSW Common footer libs--> <script src="/etc.clientlibs/clientlibs/granite/jquery.min.6.24.1.2024_1216_103314_0005131533.js"></script> <script src="/etc.clientlibs/clientlibs/granite/utils.min.6.24.1.2024_1216_103314_0005131533.js"></script> <script src="/etc.clientlibs/clientlibs/granite/jquery/granite.min.6.24.1.2024_1216_103314_0005131533.js"></script> <script src="/etc.clientlibs/unsw-common/clientlibs/clientlib-vendor/browsercheck.min.6.24.1.2024_1216_103314_0005131533.js"></script> <script src="/etc.clientlibs/unsw-common/clientlibs/clientlib-vendor/sanitize-html.min.6.24.1.2024_1216_103314_0005131533.js"></script> <script src="/etc.clientlibs/unsw-common/clientlibs/clientlib-vendor/qrcode.min.6.24.1.2024_1216_103314_0005131533.js"></script> <script src="/etc.clientlibs/unsw-common/clientlibs/clientlib-common-base.min.6.24.1.2024_1216_103314_0005131533.js"></script> <script src="/etc.clientlibs/unsw-common/clientlibs/clientlib-ui-frontend.min.6.24.1.2024_1216_103314_0005131533.js"></script> <script src="/etc.clientlibs/unsw-common/clientlibs/clientlib-common-components.min.6.24.1.2024_1216_103314_0005131533.js"></script><!-- Authoring libs--> <div class="cloudservice campaign"></div> <script>function gtElInit() {var lib = new google.translate.TranslateService();lib.translatePage('en', 'en', function () {});}</script> <script src="https://translate.google.com/translate_a/element.js?cb=gtElInit&hl=auto&client=wt" type="text/javascript"></script> </body> </html>