Services & support | MyIT

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loading="lazy" data-aem-asset-id="7133d023-1016-4871-8787-0b5f8cd6269d" data-trackable="true"> </picture> </div><a class="base title-link" data-click_category="general-cards" data-click_id="general-cards-copy-c76aff06" data-click_title="Services & support" data-click_name="Getting started at UNSW:" href="https://www-unsw-edu-au.translate.goog/myit/services/support/getting-started?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <h3 class="title h3">Getting started at UNSW</h3> <div class="date no-content"></div> <div class="content "> <p>Find all the information you need to start your journey at UNSW as a student or staff member.</p> </div> <div class="category no-content"><span> <i class="card-general__category-arrow fa-solid fa-arrow-right" aria-hidden="true"></i> </span> </div></a> </div> <div class="card grid card-teaser--has-yellow-overlay card-no-category"> <div class="card-teaser__image"><picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/unsw-wide/general/stock/2023-03-newsroom-migration/2023-03-image18d.cropimg.width=1170.crop=square.jpg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 1170w,https://www-unsw-edu-au.translate.goog/content/dam/images/unsw-wide/general/stock/2023-03-newsroom-migration/2023-03-image18d.cropimg.width=700.crop=square.jpg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/unsw-wide/general/stock/2023-03-newsroom-migration/2023-03-image18d.cropimg.width=335.crop=square.jpg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/unsw-wide/general/stock/2023-03-newsroom-migration/2023-03-image18d.cropimg.width=335.crop=square.jpg" alt loading="lazy" data-aem-asset-id="079d7444-93d1-40cc-b9e0-378b36fbf8d3" data-trackable="true"> </picture> </div><a class="base title-link" data-click_category="general-cards" data-click_id="general-cards-copy-b1822681" data-click_title="Services & support" data-click_name="Study or work remotely:" href="https://www-unsw-edu-au.translate.goog/myit/services/support/study-or-work-remotely?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <h3 class="title h3">Study or work remotely</h3> <div class="date no-content"></div> <div class="content "> <p>As part of our commitment to supporting your remote work and study needs, explore valuable resources to set yourself up for success from anywhere, anytime.</p> </div> <div class="category no-content"><span> <i class="card-general__category-arrow fa-solid fa-arrow-right" aria-hidden="true"></i> </span> </div></a> </div> </div> </div> </div> </div> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="general-cards uds-component toms-style-default-class section"> <div class="aem-Grid aem-Grid--9" data-component_type="general-cards" data-component_id="general_cards_copy_c-1269744759" data-component_title="Services & support"> <div class="card-general multi-grid unsw-brand-card-theme"> <div class="card grid card-teaser--has-yellow-overlay card-no-category"> <div class="card-teaser__image"><picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/photos/people/lifestyle/2024-08-myit-home/2024-08-NJF_3382.cropimg.width=1170.crop=square.jpg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 1170w,https://www-unsw-edu-au.translate.goog/content/dam/images/photos/people/lifestyle/2024-08-myit-home/2024-08-NJF_3382.cropimg.width=700.crop=square.jpg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/photos/people/lifestyle/2024-08-myit-home/2024-08-NJF_3382.cropimg.width=335.crop=square.jpg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/photos/people/lifestyle/2024-08-myit-home/2024-08-NJF_3382.cropimg.width=335.crop=square.jpg" alt loading="lazy" data-aem-asset-id="147bdc3e-f0dc-4cd6-ac7c-27c52ae042a6" data-trackable="true"> </picture> </div><a class="base title-link" data-click_category="general-cards" data-click_id="general-cards-copy-c-5106ec47" data-click_title="Services & support" data-click_name="Staff resources:" href="https://www-unsw-edu-au.translate.goog/myit/services/support/staff-resources?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <h3 class="title h3">Staff resources</h3> <div class="date no-content"></div> <div class="content "> <p>Discover essential IT staff resources at UNSW, including tools, support services, training and guidelines. Access everything you need in one place at UNSW IT.</p> </div> <div class="category no-content"><span> <i class="card-general__category-arrow fa-solid fa-arrow-right" aria-hidden="true"></i> </span> </div></a> </div> <div class="card grid card-teaser--has-yellow-overlay card-no-category"> <div class="card-teaser__image"><picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/cs-comms/student-photos/2022-student-photoshoot/2022-12-current-students-photoshoot/2022-12-current-students-photoshoot-0094.cropimg.width=1170.crop=square.jpg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 1170w,https://www-unsw-edu-au.translate.goog/content/dam/images/cs-comms/student-photos/2022-student-photoshoot/2022-12-current-students-photoshoot/2022-12-current-students-photoshoot-0094.cropimg.width=700.crop=square.jpg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/cs-comms/student-photos/2022-student-photoshoot/2022-12-current-students-photoshoot/2022-12-current-students-photoshoot-0094.cropimg.width=335.crop=square.jpg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/cs-comms/student-photos/2022-student-photoshoot/2022-12-current-students-photoshoot/2022-12-current-students-photoshoot-0094.cropimg.width=335.crop=square.jpg" alt loading="lazy" data-aem-asset-id="c33d3ff7-048a-4fe3-9fca-325a05a9d42a" data-trackable="true"> </picture> </div><a class="base title-link" data-click_category="general-cards" data-click_id="general-cards-copy-c-495a2fe5" data-click_title="Services & support" data-click_name="Student resources:" href="https://www-unsw-edu-au.translate.goog/myit/services/support/student-resources?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <h3 class="title h3">Student resources</h3> <div class="date no-content"></div> <div class="content "> <p>UNSW IT Student resources offer support and tools for remote learning and study including software access and technical assistance. Explore our guides and services.</p> </div> <div class="category no-content"><span> <i class="card-general__category-arrow fa-solid fa-arrow-right" aria-hidden="true"></i> </span> </div></a> </div> </div> </div> </div> </div> </div></span> </div> <div class="spacer section"><span data-component_type="spacer" data-component_id="spacer_copy-1258205385" data-component_title="Services & support"> <div class="cmp-spacer__small"></div></span> </div> </div> </div></span> </div> <div class="column-layout uds-component padded-left padded-right padded-left__small--0 padded-right__small--0 aem-GridColumn aem-GridColumn--default--12"><span data-component_type="column-layout" data-component_id="column_layout-451583561" data-component_title="Services & support"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="spacer section"><span data-component_type="spacer" data-component_id="spacer-1273723482" data-component_title="Services & support"> <div class="cmp-spacer__small"></div></span> </div> <div class="heading-component uds-component section"> <span data-component_type="heading" data-component_id="heading-392752146" data-component_title="What do you need help with?"> <h2 id="heading-392752146" class="left">What do you need help with?</h2></span> </div> <div class="spacer section"><span data-component_type="spacer" data-component_id="spacer_copy-1911534828" data-component_title="Services & support"> <div class="cmp-spacer__xsmall"></div></span> </div> <div class="accordion uds-component section"><span data-component_type="accordion" data-component_id="accordion-1098083340" data-component_title="Services & support"> <section class="accordion"> <ul> <li class="accordion-list-item" data-hash="account"><button class="accordion-item single-only" aria-expanded="false" aria-controls="97ac5f55-1f81-4d99-b0f0-aa1733cf538a" data-click_category="accordion" data-click_id="accordion-b6d288fa" data-click_title="Services & support" data-click_name="Account access & email"> <div class="accordion-item-heading"> Account access & email </div><span class="accordion-item-button"></span> </button> <div id="97ac5f55-1f81-4d99-b0f0-aa1733cf538a" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="column-layout uds-component shape-bg-window aem-GridColumn aem-GridColumn--default--12"><span data-component_type="column-layout" data-component_id="column_layout-733791429" data-component_title="Services & support"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="icon-tile uds-component section"> <div class="icon-tile-grid grid-3" data-component_id="icon_tile_copy_copy_-531321504" data-component_title="Services & support" data-component_type="icon-tile"> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--2114096519-7b418b36" data-click_category="icon-tile" data-click_name="Your zID & password::" data-click_title="Services & support" href="https://www-unsw-edu-au.translate.goog/myit/services/account-access-email/zid-and-password?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_blank"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/01-interface-essential/10-password/password-cursor-1.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/01-interface-essential/10-password/password-cursor-1.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/01-light/01-interface-essential/10-password/password-cursor-1.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="55586e02-53b4-48b0-9ec9-607b5b20256b" data-trackable="true"> </picture> <div class="tile-heading"> Your zID & password </div><p class="tile-copy">Your zID grants access to online services. Learn how to change your password and secure your account.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--2114096519-5f154f5e" data-click_category="icon-tile" data-click_name="Access your email::" data-click_title="Services & support" href="https://www-unsw-edu-au.translate.goog/myit/services/account-access-email/email?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/19-emails/02-read-email/read-email-at-1.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/19-emails/02-read-email/read-email-at-1.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/01-light/19-emails/02-read-email/read-email-at-1.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="cc747bbe-f964-47fe-9afc-2f46cabbfcdf" data-trackable="true"> </picture> <div class="tile-heading"> Access your email </div><p class="tile-copy">Discover UNSW's email services for staff and students, ensuring seamless communication and productivity.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--2114096519-06b926ad" data-click_category="icon-tile" data-click_name="Multi-Factor Authentication::" data-click_title="Services & support" href="https://www-unsw-edu-au.translate.goog/myit/services/account-access-email/multi-factor-authentication-mfa?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/01-interface-essential/11-lock-unlock/lock-shield.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/01-interface-essential/11-lock-unlock/lock-shield.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/01-light/01-interface-essential/11-lock-unlock/lock-shield.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="b749498f-d49b-45d9-996c-5eb6772b8559" data-trackable="true"> </picture> <div class="tile-heading"> Multi-Factor Authentication </div><p class="tile-copy">Multi-Factor Authentication (MFA) is required for all UNSW students, staff, and zID account holders.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> </div> </div> <div class="icon-tile uds-component section"> <div class="icon-tile-grid grid-3" data-component_id="icon_tile_copy_copy_-400062825" data-component_title="Services & support" data-component_type="icon-tile"> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--406758823-4f719ede" data-click_category="icon-tile" data-click_name="Single Sign On (SSO)::" data-click_title="Services & support" href="https://www-unsw-edu-au.translate.goog/myit/services/account-access-email/single-sign-sso?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/01-interface-essential/10-password/password-lock-2.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/01-interface-essential/10-password/password-lock-2.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/01-light/01-interface-essential/10-password/password-lock-2.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="deafaf73-e652-4cb2-9918-d588624cd97b" data-trackable="true"> </picture> <div class="tile-heading"> Single Sign On (SSO) </div><p class="tile-copy">Streamline access with SSO using your zID and password for secure login to multiple university services.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--406758823-179376c5" data-click_category="icon-tile" data-click_name="User Access Review::" data-click_title="Services & support" href="https://www-unsw-edu-au.translate.goog/myit/services/account-access-email/user-access-review?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/01-interface-essential/10-password/password-desktop-approved.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/01-interface-essential/10-password/password-desktop-approved.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/01-light/01-interface-essential/10-password/password-desktop-approved.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="b6abf301-5b2a-4bde-a342-c0fd9ce2dc69" data-trackable="true"> </picture> <div class="tile-heading"> User Access Review </div><p class="tile-copy">User Access Review outlines access review processes, roles, and responsibilities.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--406758823-2ce89b95" data-click_category="icon-tile" data-click_name="Password Manager for SA accounts::" data-click_title="Services & support" href="https://www-unsw-edu-au.translate.goog/myit/services/account-access-email/password-manager-for-sa-accounts?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/01-interface-essential/10-password/touch-password-lock-1.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/01-interface-essential/10-password/touch-password-lock-1.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/01-light/01-interface-essential/10-password/touch-password-lock-1.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="c6f73cae-8e33-4723-92a1-2b074d337ade" data-trackable="true"> </picture> <div class="tile-heading"> Password Manager for SA accounts </div><p class="tile-copy">Use the SA Password Manager portal to change your zID_sa password for production.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> </div> </div> <div class="spacer section"><span data-component_type="spacer" data-component_id="spacer-153562192" data-component_title="Services & support"> <div class="cmp-spacer__small"></div></span> </div> </div> </div></span> </div> </div> </div></li> <li class="accordion-list-item" data-hash="devices"><button class="accordion-item single-only" aria-expanded="false" aria-controls="320dd572-2402-4630-aaf2-6d1a3a954f3b" data-click_category="accordion" data-click_id="accordion-de9aadc5" data-click_title="Services & support" data-click_name="Devices & equipment"> <div class="accordion-item-heading"> Devices & equipment </div><span class="accordion-item-button"></span> </button> <div id="320dd572-2402-4630-aaf2-6d1a3a954f3b" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="column-layout uds-component shape-bg-window aem-GridColumn aem-GridColumn--default--12"><span data-component_type="column-layout" data-component_id="column_layout-1304264860" data-component_title="Services & support"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="icon-tile uds-component section"> <div class="icon-tile-grid grid-4" data-component_id="icon_tile_copy_copy_-723042832" data-component_title="Services & support" data-component_type="icon-tile"> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--8c019bd8" data-click_category="icon-tile" data-click_name="Using AV services::" data-click_title="Services & support" href="https://www-unsw-edu-au.translate.goog/myit/services/devices-equipment/audio-visual-services?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/03-computers-devices-electronics/06-screens/screen-curved.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/03-computers-devices-electronics/06-screens/screen-curved.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/01-light/03-computers-devices-electronics/06-screens/screen-curved.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="31c39915-82b3-4c12-9352-435d635a4687" data-trackable="true"> </picture> <div class="tile-heading"> Using AV services </div><p class="tile-copy">Learn about using campus Audio Visual and Multimedia equipment.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--8acb1da5" data-click_category="icon-tile" data-click_name="Fixing hardware issues::" data-click_title="Services & support" href="https://www-unsw-edu-au.translate.goog/myit/services/devices-equipment/fixing-hardware-issues?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/30-tools-construction/01-tools/tools-wench-screwdriver.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/30-tools-construction/01-tools/tools-wench-screwdriver.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/01-light/30-tools-construction/01-tools/tools-wench-screwdriver.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="224e5891-a8a6-4027-bfab-cfd55e940955" data-trackable="true"> </picture> <div class="tile-heading"> Fixing hardware issues </div><p class="tile-copy">Find solutions for hardware issues with troubleshooting guides, support services and repair options.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--fda8859e" data-click_category="icon-tile" data-click_name="Ordering hardware::" data-click_title="Services & support" href="https://www-unsw-edu-au.translate.goog/myit/services/devices-equipment/ordering-hardware?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/09-shopping-ecommerce/02-e-commerce/e-commerce-buy.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/09-shopping-ecommerce/02-e-commerce/e-commerce-buy.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/01-light/09-shopping-ecommerce/02-e-commerce/e-commerce-buy.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="101dcc30-88ac-4a0b-b690-bf32f07b91b9" data-trackable="true"> </picture> <div class="tile-heading"> Ordering hardware </div><p class="tile-copy">Learn how to order hardware, what鈥檚 available, and find answers to your questions.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--7f00ad2f" data-click_category="icon-tile" data-click_name="eWaste hardware diposal::" data-click_title="Services & support" href="https://www-unsw-edu-au.translate.goog/myit/services/devices-equipment/ewaste?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/31-ecology/05-recycling/recycling-trash-bin-1.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/31-ecology/05-recycling/recycling-trash-bin-1.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/01-light/31-ecology/05-recycling/recycling-trash-bin-1.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="a405db84-9377-4794-86e8-5563c0cc4eca" data-trackable="true"> </picture> <div class="tile-heading"> eWaste hardware diposal </div><p class="tile-copy">Learn how to recycle old equipment like computers, laptops, screens, and accessories.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> </div> </div> <div class="spacer section"><span data-component_type="spacer" data-component_id="spacer-1879043089" data-component_title="Services & support"> <div class="cmp-spacer__small"></div></span> </div> </div> </div></span> </div> </div> </div></li> <li class="accordion-list-item" data-hash="wifi"><button class="accordion-item single-only" aria-expanded="false" aria-controls="6121fd4c-f228-4dea-8567-9d6afde39a86" data-click_category="accordion" data-click_id="accordion-25d2fa0f" data-click_title="Services & support" data-click_name="Wi-Fi & network"> <div class="accordion-item-heading"> Wi-Fi & network </div><span class="accordion-item-button"></span> </button> <div id="6121fd4c-f228-4dea-8567-9d6afde39a86" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="column-layout uds-component shape-bg-window aem-GridColumn aem-GridColumn--default--12"><span data-component_type="column-layout" data-component_id="column_layout-952646147" data-component_title="Services & support"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="icon-tile uds-component section"> <div class="icon-tile-grid grid-3" data-component_id="icon_tile_copy_copy_-1013554385" data-component_title="Services & support" data-component_type="icon-tile"> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--1018376111-9391f554" data-click_category="icon-tile" data-click_name="Connect to Wi-Fi::" data-click_title="Services & support" href="https://www-unsw-edu-au.translate.goog/myit/services/wifi-network/connect-to-wi-fi?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/05-internet-networks-servers/02-wifi/wifi.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/05-internet-networks-servers/02-wifi/wifi.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/01-light/05-internet-networks-servers/02-wifi/wifi.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="4639d6f2-1434-427e-9e6a-6ee03622fe89" data-trackable="true"> </picture> <div class="tile-heading"> Connect to Wi-Fi </div><p class="tile-copy">Enjoy fast, secure Wi-Fi on UNSW campuses via Uniwide and Eduroam, available to staff, students, and alumni.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--1018376111-e439ffe1" data-click_category="icon-tile" data-click_name="Connect to VPN::" data-click_title="Services & support" href="https://www-unsw-edu-au.translate.goog/myit/services/wifi-network/vpn?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_blank"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/01-interface-essential/46-wireless/wifi-signal-2.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/01-interface-essential/46-wireless/wifi-signal-2.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/01-light/01-interface-essential/46-wireless/wifi-signal-2.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="edcc10bc-6009-48b7-b774-d4be46de149d" data-trackable="true"> </picture> <div class="tile-heading"> Connect to VPN </div><p class="tile-copy">The UNSW VPN provides a secure network connection over the internet.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--1018376111-ec983efa" data-click_category="icon-tile" data-click_name="Connect to the UNSW network::" data-click_title="Services & support" href="https://www-unsw-edu-au.translate.goog/myit/services/wifi-network/connecting-to-the-unsw-network?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/05-internet-networks-servers/01-worldwide-web/network-arrow.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/05-internet-networks-servers/01-worldwide-web/network-arrow.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/01-light/05-internet-networks-servers/01-worldwide-web/network-arrow.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="5e3e2f94-d1e9-4190-a5b6-ac72ce5acae0" data-trackable="true"> </picture> <div class="tile-heading"> Connect to the UNSW network </div><p class="tile-copy">UNSW IT offers services for staff and students to connect specialty devices to the campus and residential network.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> </div> </div> <div class="spacer section"><span data-component_type="spacer" data-component_id="spacer-690443310" data-component_title="Services & support"> <div class="cmp-spacer__small"></div></span> </div> </div> </div></span> </div> </div> </div></li> <li class="accordion-list-item" data-hash="printing"><button class="accordion-item single-only" aria-expanded="false" aria-controls="606e6423-0de0-4fb3-a503-6722c995e8e9" data-click_category="accordion" data-click_id="accordion-3d74c38a" data-click_title="Services & support" data-click_name="Printing"> <div class="accordion-item-heading"> Printing </div><span class="accordion-item-button"></span> </button> <div id="606e6423-0de0-4fb3-a503-6722c995e8e9" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="column-layout uds-component shape-bg-window aem-GridColumn aem-GridColumn--default--12"><span data-component_type="column-layout" data-component_id="column_layout-1085410142" data-component_title="Services & support"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="icon-tile uds-component section"> <div class="icon-tile-grid grid-3" data-component_id="icon_tile_copy_copy_-707524114" data-component_title="Services & support" data-component_type="icon-tile"> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--3ebe6da9" data-click_category="icon-tile" data-click_name="Printing for staff::" data-click_title="Services & support" href="https://www-unsw-edu-au.translate.goog/myit/services/printing/printing-staff?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/01-interface-essential/30-print/print-text.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/01-interface-essential/30-print/print-text.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/01-light/01-interface-essential/30-print/print-text.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="6471333d-ab0d-4a61-b784-e6176e20f1a6" data-trackable="true"> </picture> <div class="tile-heading"> Printing for staff </div><p class="tile-copy">Learn to print, scan, and manage print jobs. Access services set up printers, and find support for UNSW staff.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--04269254" data-click_category="icon-tile" data-click_name="Printing for students::" data-click_title="Services & support" href="https://www-unsw-edu-au.translate.goog/myit/services/printing/printing-for-students?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/01-interface-essential/30-print/print-picture.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/01-interface-essential/30-print/print-picture.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/01-light/01-interface-essential/30-print/print-picture.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="f1ebfb3e-faf5-4cc0-bbcc-80788f8d94c1" data-trackable="true"> </picture> <div class="tile-heading"> Printing for students </div><p class="tile-copy">Find campus printing locations, usage instructions and costs.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--1b29ffb1" data-click_category="icon-tile" data-click_name="Find Me Print::" data-click_title="Services & support" href="https://www-unsw-edu-au.translate.goog/myit/services/printing/find-me-print-user-manual?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/11-content/02-books/book-book-pages.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/11-content/02-books/book-book-pages.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/01-light/11-content/02-books/book-book-pages.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="ee859baf-fd8d-430c-9698-c255c6f1cd9b" data-trackable="true"> </picture> <div class="tile-heading"> Find Me Print </div><p class="tile-copy">Find Me Print lets you securely release and collect print jobs by swiping your UNSW ID card at any enabled printer.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> </div> </div> <div class="spacer section"><span data-component_type="spacer" data-component_id="spacer-1035037587" data-component_title="Services & support"> <div class="cmp-spacer__small"></div></span> </div> </div> </div></span> </div> </div> </div></li> <li class="accordion-list-item" data-hash="software"><button class="accordion-item single-only" aria-expanded="false" aria-controls="5f65d687-161c-488b-b4ea-722ca77196b4" data-click_category="accordion" data-click_id="accordion-030bce9b" data-click_title="Services & support" data-click_name="Software & applications"> <div class="accordion-item-heading"> Software & applications </div><span class="accordion-item-button"></span> </button> <div id="5f65d687-161c-488b-b4ea-722ca77196b4" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="column-layout uds-component shape-bg-window aem-GridColumn aem-GridColumn--default--12"><span data-component_type="column-layout" data-component_id="column_layout-1171500865" data-component_title="Services & support"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="icon-tile uds-component section"> <div class="icon-tile-grid grid-4" data-component_id="icon_tile_copy_copy_-475064577" data-component_title="Services & support" data-component_type="icon-tile"> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--739171625-e6b7f7c1" data-click_category="icon-tile" data-click_name="Software for studying::" data-click_title="Services & support" href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications/software-study?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/04-programing-apps-websites/12-apps/app-window-star.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/04-programing-apps-websites/12-apps/app-window-star.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/01-light/04-programing-apps-websites/12-apps/app-window-star.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="29191ed6-db51-4826-ab43-fec47d71efe4" data-trackable="true"> </picture> <div class="tile-heading"> Software for studying </div><p class="tile-copy">Access software, tools, resources, and support to enhance your academic experience.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--739171625-7219ef36" data-click_category="icon-tile" data-click_name="Software for staff::" data-click_title="Services & support" href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications/software-for-staff?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/04-programing-apps-websites/12-apps/app-window-text-1.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/04-programing-apps-websites/12-apps/app-window-text-1.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/01-light/04-programing-apps-websites/12-apps/app-window-text-1.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="07538d88-0f5d-41d6-94e3-0ff6426fd67e" data-trackable="true"> </picture> <div class="tile-heading"> Software for staff </div><p class="tile-copy">Find key software for UNSW staff to enhance productivity and streamline work.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--739171625-0872e346" data-click_category="icon-tile" data-click_name="Research & educational technology::" data-click_title="Services & support" href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications/staff-educational-tools?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/02-technology/01-artificial-intelligence/settings-human.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/02-technology/01-artificial-intelligence/settings-human.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/01-light/02-technology/01-artificial-intelligence/settings-human.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="481b8856-187f-4163-b6fd-bb7446d96c32" data-trackable="true"> </picture> <div class="tile-heading"> Research & educational technology </div><p class="tile-copy">Access tools and resources to enhance teaching, learning and research.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--739171625-ee2f2c88" data-click_category="icon-tile" data-click_name="Using Microsoft Teams::" data-click_title="Services & support" href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications/microsoft-teams?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/07-work-office-companies/02-meetings-collaboration/team-meeting-chat.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/07-work-office-companies/02-meetings-collaboration/team-meeting-chat.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/01-light/07-work-office-companies/02-meetings-collaboration/team-meeting-chat.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="5c199cee-1c34-401b-bba1-77245648d9b4" data-trackable="true"> </picture> <div class="tile-heading"> Using Microsoft Teams </div><p class="tile-copy">Microsoft Teams supports calls, messaging, video conferences, meetings and document sharing within or beyond UNSW.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> </div> </div> <div class="spacer section"><span data-component_type="spacer" data-component_id="spacer-1534448812" data-component_title="Services & support"> <div class="cmp-spacer__small"></div></span> </div> <div class="icon-tile uds-component section"> <div class="icon-tile-grid grid-4" data-component_id="icon_tile_copy_copy_-699764755" data-component_title="Services & support" data-component_type="icon-tile"> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--432665ed" data-click_category="icon-tile" data-click_name="Microsoft Teams calling::" data-click_title="Services & support" href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications/microsoft-teams/microsoft-teams-calling?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/07-work-office-companies/03-video-meetings/meeting-camera-circle.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/07-work-office-companies/03-video-meetings/meeting-camera-circle.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/01-light/07-work-office-companies/03-video-meetings/meeting-camera-circle.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="6b14347a-1e65-47b1-8177-e1c22bcaef9f" data-trackable="true"> </picture> <div class="tile-heading"> Microsoft Teams calling </div><p class="tile-copy">Microsoft Teams calling lets you connect with UNSW staff & students.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--c8e18fcc" data-click_category="icon-tile" data-click_name="Using Adobe::" data-click_title="Services & support" href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications/adobe?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/53-logos/06-designers-communities/designer-community-adobe.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/53-logos/06-designers-communities/designer-community-adobe.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/01-light/53-logos/06-designers-communities/designer-community-adobe.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="feadf13b-0c7d-4880-a748-8a169438dad4" data-trackable="true"> </picture> <div class="tile-heading"> Using Adobe </div><p class="tile-copy">Learn to install, use and get support for Adobe Creative Cloud and other Adobe tools.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> <div class="icon-tile-item shadow icon-tile-link"><a data-click_id="icon-tile-copy-copy--8db0be5a" data-click_category="icon-tile" data-click_name="Using Microsoft Office 365::" data-click_title="Services & support" href="https://www-unsw-edu-au.translate.goog/myit/services/software-applications/microsoft-office-365?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/07-work-office-companies/07-office-files/office-file-text.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 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work.</p> <div class="tile-link"> <p class="label1"></p> </div></a> </div> </div> </div> </div> </div></span> </div> </div> </div></li> <li class="accordion-list-item"><button class="accordion-item single-only" aria-expanded="false" aria-controls="5c8c18c4-6927-47d2-9ebd-c85f1be9e329" data-click_category="accordion" data-click_id="accordion-20d0df7d" data-click_title="Services & support" data-click_name="Storing & sharing files"> <div class="accordion-item-heading"> Storing & sharing files </div><span class="accordion-item-button"></span> </button> <div id="5c8c18c4-6927-47d2-9ebd-c85f1be9e329" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="spacer aem-GridColumn aem-GridColumn--default--12"><span data-component_type="spacer" data-component_id="spacer-2057109280" data-component_title="Services & support"> <div class="cmp-spacer__medium"></div></span> </div> <div class="column-layout uds-component aem-GridColumn 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href="https://www-unsw-edu-au.translate.goog/myit/services/storing-sharing-files/file-system-access-management-for-staff?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target="_self"> <picture> <source media="(min-width:768px)" srcset="https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/16-files-folders/02-folders/folder-settings.cropimg.width=700.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 700w,https://www-unsw-edu-au.translate.goog/content/dam/images/graphics/icons/01-light/16-files-folders/02-folders/folder-settings.cropimg.width=335.svg?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto 335w"> <img src="/content/dam/images/graphics/icons/01-light/16-files-folders/02-folders/folder-settings.cropimg.width=335.svg" alt class="image" loading="lazy" data-aem-asset-id="6f5dac4e-6884-42d1-969e-6f912b7853c3" data-trackable="true"> </picture> <div class="tile-heading"> FSAM for staff </div><p class="tile-copy">Learn to view group memberships, organise cohorts and manage 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