投诉_售后用车问题

<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"> <title>投诉_售后用车问题_新浪汽车</title> <meta name="Keywords" content="投诉,用车问题，售后，保养，满意度，维权"/> <meta name="Description" content="新浪汽车投诉平台是一个公开的平台，其内容来源于消费者的真实反馈，汽车消费者凡是在购买过程中或者售后上遇到各种问题都欢迎来这里吐槽分享，我们也会尽快为您跟进。"/> <meta name="viewport" content="width=1000"> <meta name="navIndex" content="feedback">  <meta name="applicable-device" content="pc">  <link rel="icon" href="//i0.sinaimg.cn/travel/2013/0529/favicon.ico" type="image/x-icon" charset="gb2312"/> <link rel="shortcut icon" href="//i0.sinaimg.cn/travel/2013/0529/favicon.ico" type="image/x-icon" charset="gb2312"/> <link rel="stylesheet" href="//auto.sina.com.cn/blank/css/comm/auto_base_v2022.css" type="text/css"/> <link rel="stylesheet" href="//auto.sina.com.cn/blank/css/wypage/2021_auto_tousu_my_css_pc.css?v=1732401372" type="text/css" charset="gb2312" /> </head> <body> <div class="global-head">  <div id="topNav">  <div 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src="//tvax2.sinaimg.cn/default/images/default_avatar_female_180.gif" alt="" class="defaultphoto"> <span class="weidengluBtn">未登陆</span> <span class="fR">没有微博账号？去<a class="registerBtn" href="https://login.sina.com.cn/signup/signin.php?entry=client&r=http://feedback.auto.sina.com.cn">注册</a></span> </div>  <div class="commontitle"> <span><a href="https://tousu.sina.com.cn/?from=autots-heimaotousu-1" target="_blank">黑猫投诉</a></span> <a class="more fR" href="https://tousu.sina.com.cn/?from=autots-heimaotousu-2" target="_blank">更多>></a> </div> <div class="black-cat"> <div class="tab-content"> <ul> <li> <a href="https://tousu.sina.com.cn/complaint/view/17377789901/?sld=bfea04682109440a553d6c872402125d?from=autots-heimaotousu-3" target="_blank"> <p class="tit">零跑汽车</p> <p class="intro">【投诉零跑官方和4s店欺诈消费者不作为】投诉零跑400官方不作为，明知武汉市兴业路零跑经销商收受定金后又将车辆在没有通知购买人的情况下私自卖给其他客户，推切责任不作为。门店于9月18日于我们签订c16 的购买合同，在此之前我们于9月3日签订的同品牌t03订购合同，兴业路销售一直跟我们强调在购买同品牌的第二台车辆可享受5000元的优惠，各种说服我们签下c16的购车合同，签合同当时我们也一再跟卖方确认因为你们零跑工厂的生产周期，可能c16会先到货，卖方也口头表示会帮我们留车，等我们提到t03后去门店提C16，被告知c16因为我们没有及时提车被卖给其他客户，并且并未及时帮我们协调安排新车生产和后续的任何处理，一个月门店没有就该事件做任何处理及回复，我们现在要求退回定金。</p> <div class="info clearfix"> <p class="person fL"> <img class="fL" src="https://n.sinaimg.cn/tech/hmapp/user_default.png" alt=""> <span class="name">黑猫投诉用户</span> </p> <p class="date fR">11-23</p> </div> <p class="rate">投诉进度：<em>处理中</em></p> </a> </li> <li> <a href="https://tousu.sina.com.cn/complaint/view/17377788500/?sld=b65ed8b0bb3b76608c330ac2614c8641?from=autots-heimaotousu-3" target="_blank"> <p class="tit">长安深蓝</p> <p class="intro">【深蓝商城产品质量问题：车膜起泡且售后不解决，需退赔】我于2024年7月12日在深蓝商城下单一个天窗彩绘膜贴上使用后两个月的时间车膜就开始起泡产品质量极差多次沟通后深蓝商城不予解决现要求退一赔三上次黑猫投诉深蓝厂家敷衍了事迟迟不给解决</p> <div class="info clearfix"> <p class="person fL"> <img class="fL" src="https://n.sinaimg.cn/tech/hmapp/user_default.png" alt=""> <span class="name">黑猫投诉用户</span> </p> <p class="date fR">11-23</p> </div> <p class="rate">投诉进度：<em>处理中</em></p> </a> </li> </ul> <ul> <li> <a href="https://tousu.sina.com.cn/complaint/view/17377788212/?sld=3ebaa8dd43f5fef1fb9fb67fe197be9e?from=autots-heimaotousu-3" target="_blank"> <p class="tit">XP-小鹏友</p> <p class="intro">【小鹏M03退还我订金】我于2024年10月5日在销售的欺骗下下订一台mona m03的汽车订金5000元经核实销售所说国庆后产能提升100% 与实际情况严重不符配车交车日期也夸大其词本人买车需要元旦前交车领取国家置换补贴在销售诱导下下订现在希望退还订金否则若影响我领取国家补贴所产生的损失希望小鹏承担！</p> <div class="info clearfix"> <p class="person fL"> <img class="fL" src="https://n.sinaimg.cn/tech/hmapp/user_default.png" alt=""> <span class="name">黑猫投诉用户</span> </p> <p class="date fR">11-23</p> </div> <p class="rate">投诉进度：<em>处理中</em></p> </a> </li> <li> <a href="https://tousu.sina.com.cn/complaint/view/17377788061/?sld=16084c1b31a4e7b3655cfb00124e92bd?from=autots-heimaotousu-3" target="_blank"> <p class="tit">比亚迪汽车</p> <p class="intro">【售后尽车辆保养告知义务，比亚迪客服不处理问题】本人8月26号开车到比亚迪迪顺4S店进行常规保养，当时4S店告知一切正常，保养单上是一切正常，没有问题的！就正常保养更换机油！现在开了两个来月发现发动机机油报警，我马上开过去该4S店检查，发现机油已经一点不剩了！店内师傅告知油泥积攒太多烧机油，需要我自费去清洗发动机！我想问当时保养时为什么不告知我车辆发动机有这个问题？保养时说的一切正常，现在出问题了就说是我太久没清理？我去做保养店里是不是有告知我车辆有什么问题的责任呢？当时说是一切正常，出问题了就说我的责任，我如果会这个就不用去你店里保养了！还有我怀疑4S店根本没给我换机油，一是我也没有看着他换二是我让他调当时师傅换机油的视频也没有！当时店里一名自称经理的态度十分强硬，说4S店售后保养只负责更换机油，不负责检查！这就是4S店？还说只有自费检查发动机清洗发动机这个解决办法，不行就让我报警，我报警了，警察说只能协商，警察无法介入！警察让店里检查一下发动机有没有出现拉缸问题，当时该经理就拒绝了。消费者真的无法维权？客服，派出所都打了电话！就没有哪一方能处理问题的，只会推托责任</p> <div class="info clearfix"> <p class="person fL"> <img class="fL" src="https://n.sinaimg.cn/tech/hmapp/user_default.png" alt=""> <span class="name">黑猫投诉用户</span> </p> <p class="date fR">11-23</p> </div> <p class="rate">投诉进度：<em>已回复</em></p> </a> </li> </ul> <ul> <li> <a href="https://tousu.sina.com.cn/complaint/view/17377786858/?sld=5fbe2e1bb13fc6f0d07a497e5ba2524a?from=autots-heimaotousu-3" target="_blank"> <p class="tit">上汽大众APP商城</p> <p class="intro">【一个月的严重超时不发货】我于2024年10月9日在上汽大众商城购买帕萨特挡泥板至今没有发货，</p> <div class="info clearfix"> <p class="person fL"> <img class="fL" src="https://n.sinaimg.cn/tech/hmapp/user_default.png" alt=""> <span class="name">黑猫投诉用户</span> </p> <p class="date fR">11-23</p> </div> <p class="rate">投诉进度：<em>处理中</em></p> </a> </li> <li> <a href="https://tousu.sina.com.cn/complaint/view/17377784486/?sld=d0923f5fbbd149b64fc98a45591575f3?from=autots-heimaotousu-3" target="_blank"> <p class="tit">吉利汽车官方微博</p> <p class="intro">【吉利汽车：升级配置后仍未按时交车，要求尽快交付】10月6号小定了吉利星愿 10月9号下大定销售承诺有车半个月交车后面没交又承诺两星期后交车到时间又没有交车提出叫我升级配置我升级了配置后说好的月底交车现在联系说月底也没车了 </p> <div class="info clearfix"> <p class="person fL"> <img class="fL" src="https://n.sinaimg.cn/tech/hmapp/user_default.png" alt=""> <span class="name">黑猫投诉用户</span> </p> <p class="date fR">11-23</p> </div> <p class="rate">投诉进度：<em>处理中</em></p> </a> </li> </ul> </div> <div class="tab-head clearfix"> <a class="on fL" href="javascript:void(0);"></a> <a class=" fL" 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target="_blank">10-15万</a> <a href="https://db.auto.sina.com.cn/list-0-0-15_20-0-0-0-0-0-9-0-1.html?order=3&asc=2" target="_blank">15-20万</a> <a href="https://db.auto.sina.com.cn/list-0-0-20_25-0-0-0-0-0-9-0-1.html?order=3&asc=2" target="_blank">20-25万</a><br> <a href="https://db.auto.sina.com.cn/list-0-0-25_30-0-0-0-0-0-9-0-1.html?order=3&asc=2" target="_blank">25-30万</a> <a href="https://db.auto.sina.com.cn/list-0-0-30_50-0-0-0-0-0-9-0-1.html?order=3&asc=2" target="_blank">30-50万</a> <a href="https://db.auto.sina.com.cn/list-0-0-50_70-0-0-0-0-0-9-0-1.html?order=3&asc=2" target="_blank">50-70万</a> <a href="https://db.auto.sina.com.cn/list-0-0-70_9999999-0-0-0-0-0-9-0-1.html?order=3&asc=2" target="_blank">70万以上</a> </dd> </dl> <dl> <dt>工具</dt> <dd> <a href="https://db.auto.sina.com.cn/pk/549-428.html" target="_blank">竞争力PK</a> <a href="http://auto.sina.com.cn/calculator/" target="_blank">购车计算</a> <a href="https://auto.sina.cn/zt_d/yaohaojisuan" target="_blank">摇号计算器</a> </dd> </dl> 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