【J.LEAGUE ONLINE STORE】よくあるご質問 FAQ

<html> <head> <script src="/static/111213/js/perf/stub.js" type="text/javascript"></script><script src="/resource/1533712129000/jquery" type="text/javascript"></script><script src="/resource/1539922767000/RRR_AdvertisementJS" type="text/javascript"></script><link class="user" href="/resource/1621857031000/readOnlyModeAlert/css/readOnlyModeAlert.css" rel="stylesheet" type="text/css" /><script src="/jslibrary/1724376558254/sfdc/NetworkTracking.js" type="text/javascript"></script><script>try{ NetworkTracking.init('/_ui/networks/tracking/NetworkTrackingServlet', 'network', '0667F000009XmQs'); }catch(x){}</script><script>(function(UITheme) { UITheme.getUITheme = function() { return UserContext.uiTheme; }; }(window.UITheme = window.UITheme || {}));</script><meta HTTP-EQUIV="PRAGMA" CONTENT="NO-CACHE" /> <meta HTTP-EQUIV="Expires" content="Mon, 01 Jan 1990 12:00:00 GMT" /> <meta content="text/html; charset=utf-8" http-equiv="content-type" /> <meta content="no-cache" http-equiv="Pragma" /> <meta content="-1" http-equiv="Expires" /> <title>【J.LEAGUE ONLINE STORE】よくあるご質問 FAQ</title> <meta content="no-cache" http-equiv="Pragma" /> <meta content="-1" http-equiv="Expires" /> <meta content="text/html; 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if(siteName.trim() == 'JLeague'){ $('title').html('【J.LEAGUE ONLINE STORE】' + '送料について'); } else if(siteName.trim() != 'AD'){ $('title').html('送料について'); } </script> <h2><span>詳細</span></h2> <h3 id="question" style="word-wrap: break-word;"> 送料について </h3> <div id="answer"> <span class="rn_ElementsData" style="display:none;margin-left: 496px;">更新日:2022/04/03 </span><br /><p>ご注文いただいた商品は日本郵便がお届けいたします。<br><br>【送料について】<br>①3,980円（税込）以上のご注文　全国一律送料無料 (税込)<br>②3,980円（税込）未満のご注文　全国一律　715円　（税込）<br><br>※一部商品はメール便でのお届けとなる場合がございます。詳しくはこちらをご覧ください。</p> <p><a href="https://store-jleague.faq.rakuten.net/detail/000001427" target="_blank">https://store-jleague.faq.rakuten.net/detail/000001427</a><br><br>上記につきましてご不明な点がございましたら、カスタマーセンターまでお問い合わせください。</p> <br /><br /> <div class="rn_printemail"> <span class="rn_PrintPageLink" id="rn_PrintPageLink_4"> <a href="javascript:void(0);" onclick="window.print(); return false;" role="button" title="このページの印刷"><span id="j_id0:TravelCSSiteTemplate:j_id15:j_id16:j_id29:j_id30:j_id42"> <span class="printSpn">印刷</span></span> </a> </span> </div> </div><span id="j_id0:TravelCSSiteTemplate:j_id15:j_id16:j_id29:j_id30:j_id45"><span id="j_id0:TravelCSSiteTemplate:j_id15:j_id16:j_id29:j_id30:j_id46"> <div class="printHide" id="result"> <p id="title">★問題は解決しましたか？</p> <div class="hide_in_print" id="rn_rate"> <div class="rn_AnswerFeedback rn_AnswerFeedback" id="rn_AnswerFeedback_5"> <div class="rn_AnswerFeedbackControl" id="rn_AnswerFeedback_5_AnswerFeedbackControl"> <div class="rn_RatingButtons" id="rn_AnswerFeedback_5_RatingButtons"><span id="j_id0:TravelCSSiteTemplate:j_id15:j_id16:j_id29:j_id30:j_id46:j_id47:j_id49"> <button class="rn_AnswerFeedback2_RatingButton" data-ratEvent="click" data-ratId="faq_jleague_detail_000001430_1" id="rn_AnswerFeedback_5_RatingYesButton" onClick="upVoteHandling()" type="button">はい、解決しました</button> <button class="rn_AnswerFeedback2_RatingButton" id="rn_AnswerFeedback_5_RatingNoButton" onClick="downVoteHandling()" type="button">いいえ、解決していないので問い合わせます</button></span> </div> </div> <div class="rn_ThanksLabel" id="rn_AnswerFeedback_5_ThanksLabel"> </div> </div> </div> </div> <script> function upVoteHandling(){ $('#rn_AnswerFeedback_5_AnswerFeedbackControl').css('display' , 'none'); $('#rn_AnswerFeedback_5_ThanksLabel').replaceWith('ありがとうございました。'); } function downVoteHandling(){ $('#rn_AnswerFeedback_5_AnswerFeedbackControl').css('display' , 'none'); $('#rn_AnswerFeedback_5_ThanksLabel').replaceWith('メールフォームへ転送中です。しばらくお待ちください。'); if('JLeague' == 'AD'){ }else{ redirectToForm(); } } function redirectToForm(){ if('JLeague' == 'JLeague'){ var redirectTo = 'https://store-jleague.faq.rakuten.net'+'/inquiry'; } if('JLeague' == 'Affiliate'){ var redirectTo = 'https://store-jleague.faq.rakuten.net'+'/form/inquiry' + '?scid=faq_jleague_detail_000001430'; } if('JLeague' == 'Gakuwari'){ var redirectTo = 'https://chat.ichiba.faq.rakuten.co.jp/' + '?scid=faq_jleague_detail_000001430'; } if('JLeague' == 'Mamawari'){ var redirectTo = 'https://store-jleague.faq.rakuten.net'+'/form/inquiry' + '?scid=faq_jleague_detail_000001430'; } if('JLeague' == 'Premium'){ var redirectTo = 'https://chat.ichiba.faq.rakuten.co.jp/' + '?scid=faq_jleague_detail_000001430'; } if('JLeague' == 'TravelFaq'){ var redirectTo = 'https://store-jleague.faq.rakuten.net'+'/'+'form/ask' + '?scid=faq_jleague_detail_000001430' + ''; } window.location = redirectTo; } </script></span></span> <div id="toBack"><< <a href="https://store-jleague.faq.rakuten.net/search">一覧にもどる</a></div><span id="j_id0:TravelCSSiteTemplate:j_id15:j_id16:j_id29:j_id30:j_id55"> <style> .noResult{ margin: 5px; padding: 5px 10px !Important; font-size: 13px ; font-weight: normal; } .rn_RelatedAnswers2 { /*border: 1px solid #999999; */ margin: 30px 0; padding: 0; } .rn_RelatedAnswers{ padding: 0px 0!important; } .rn_RelatedAnswers2 ul li{ margin: 5px; padding-left: 10px; } #mainContents #others{ border-right : none !important; border-bottom :none !important; margin : 0px !important; } #mainContents #others dl{ border:none !important; } </style><span id="j_id0:TravelCSSiteTemplate:j_id15:j_id16:j_id29:j_id30:j_id55:j_id56:j_id58"> <div class="rn_RelatedAnswers2 hide_in_print" id="rn_RelatedAnswers2_7"> <div id="others"> <dl> <dt> <style type="text/css"> .rn_RelatedAnswers2 {border: 1px solid #999999;} </style> <span>関連するアンサー</span> </dt> <dd> <ul> <div class="RelatedAnswers DreamweaverHidden"> <h3 class="Title" id="labelRelatedAnswers2_5" name="labelRelatedAnswers2_5"></h3> <ul class="List" id="listRelatedAnswers2_5" name="listRelatedAnswers2_5"> <p class="NoResult" style="display:block"> 表示する記事がありません </p> </ul> </div> </ul> </dd> </dl> </div> </div></span></span> <input id="ratAccountId" name="rat" type="hidden" value="1260" /> <input id="ratServiceId" name="rat" type="hidden" value="1" /> <input id="ratPageLayout" name="rat" type="hidden" value="pc" /> <script> var pageName = location.hostname + location.pathname ; if (pageName.slice(-1) === '/'){ pageName = pageName.slice(0, -1); } var baseUrl = 'store-jleague.faq.rakuten.net'; if (pageName.indexOf(baseUrl) === 0) { pageName = pageName.substring(baseUrl.length); pageName = pageName.replace('/', ''); pageName = 'faq_jleague_' + pageName; !(function(pName){ var pNameTag = document.createElement('input'); pNameTag.id = 'ratPageName'; pNameTag.name = 'rat'; pNameTag.type = 'hidden'; pNameTag.value = pName; var rtag = document.getElementById('ratServiceId'); var rtagParent = rtag.parentNode; rtagParent.insertBefore(pNameTag, rtag); }(pageName)); } </script> <script> var pageName = location.pathname ; var prefix = ''; var siteSection = ''; if (prefix !== '') { siteSection = pageName.split("/")[2]; } else { siteSection = pageName.split("/")[1]; } siteSection = 'faq_jleague_' + siteSection; !(function(siteSec){ var siteSecTag = document.createElement('input'); siteSecTag.id = 'ratSiteSection'; siteSecTag.name = 'rat'; siteSecTag.type = 'hidden'; siteSecTag.value = siteSec; var rtag = document.getElementById('ratServiceId'); var rtagParent = rtag.parentNode; rtagParent.insertBefore(siteSecTag, rtag); }(siteSection)); </script> <script src="//r.r10s.jp/com/rat/js/rat-main.js" type="text/javascript"></script> <script> $( document ).ready(function() { var articles = JSON.parse(localStorage.getItem('JLeague-articles')); var encodedParamId = encodeURIComponent('000001430'); if(articles == undefined){ var articleJson = {}; articleJson[encodedParamId] = '送料について'; localStorage.setItem("JLeague-articles", JSON.stringify(articleJson)); } else{ var articleJson = {}; articleJson[encodedParamId] = '送料について'; for(var article in articles){ articleJson[article] = articles[article]; } localStorage.setItem("JLeague-articles", JSON.stringify(articleJson)); } }); </script></span></span> </div> </div> </div><span id="j_id0:TravelCSSiteTemplate:j_id15:j_id16:j_id283"> <div id="rn_sidebar"> <div id="sideArea"> <div id="keyword"> <h2><span>キーワードから探す</span></h2> <div id="keywordInner"><span id="j_id0:TravelCSSiteTemplate:j_id15:j_id16:j_id285"><span id="j_id0:TravelCSSiteTemplate:j_id15:j_id16:j_id286"> <div id="search"> <div class="rn_sidebartextbox"> <div class="rn_wrap"> <form method="post" onsubmit="return false;"> <fieldset><span id="j_id0:TravelCSSiteTemplate:j_id15:j_id16:j_id286:j_id287:j_id289"> <div class="rn_KeywordText" id="rn_KeywordText_1"> <label for="rn_KeywordText_1_Text">キーワード検索</label> <input id="rn_KeywordText_1_Text" maxlength="255" name="rn_KeywordText_1_Text" placeholder="" type="text" value="" /> </div> <div class="rn_SearchButton" id="rn_SearchButton_2"> <button class="rn_SubmitButton" id="rn_SearchButton_2_SubmitButton" onClick="searchKey();return false;" type="submit"> <span class="rn_ButtonText">検索</span> </button> </div></span> </fieldset> </form> </div> </div> </div> <script> function searchKey(){ var searchWord = $('#rn_KeywordText_1_Text').val(); var validKey = true; searchWord = searchWord.trim(); if(searchWord != ''){ var charLen = encodeURI(searchWord).split(/%..|./).length - 1; if(charLen == 1){ alert('二文字以上をご入力ください'); validKey = false; } } if(validKey){ if(true){ if (hasCategoryParam()) { var newLocation = "https://store-jleague.faq.rakuten.net/category"; var c1 = encodeURIComponent(""); var c2 = encodeURIComponent(""); var c3 = encodeURIComponent(""); var c4 = encodeURIComponent(""); var sc = encodeURIComponent(""); if(sc != ''){ newLocation += '/' + sc; } if(c1 != ''){ newLocation += '/' + c1; } if(c2 != ''){ newLocation += '/' + c2; } if(c3 != ''){ newLocation += '/' + c3; } if(c4 != ''){ newLocation += '/' + c4; } newLocation += "/search?kw="+ encodeURIComponent(searchWord); window.location.href = newLocation; } else { window.location.href = "https://store-jleague.faq.rakuten.net/search?kw="+ encodeURIComponent(searchWord); } } else{ window.location.replace("https://store-jleague.faq.rakuten.net/search?kw="+ encodeURIComponent(searchWord)); } } }; function hasCategoryParam() { var c1 = encodeURIComponent(""); var c2 = encodeURIComponent(""); var c3 = encodeURIComponent(""); var c4 = encodeURIComponent(""); var sc = encodeURIComponent(""); if (c1 !== '' || c2 !== '' || c3 !== '' || sc !== '' ) { return true; } return false; }; </script></span></span> </div> </div><span id="j_id0:TravelCSSiteTemplate:j_id15:j_id16:j_id334"><span id="j_id0:TravelCSSiteTemplate:j_id15:j_id16:j_id335"> <div class="sideList"> <h2><span>よくある質問 TOP10</span></h2> <div class="sideListInner"> <div class="rn_Multiline" id="rn_Multiline_5"> <div class="rn_ScreenReaderOnly" id="rn_Multiline_5_Alert" role="alert"></div> <div id="rn_Multiline_5_Loading"></div> <div class="rn_Content" id="rn_Multiline_5_Content"> <ol start="1"> <li> <span class="rn_Element1"> <a href="https://store-jleague.faq.rakuten.net/detail/000001410"> 楽天ポイントの利用について </a> </span> </li> <li> <span class="rn_Element1"> <a href="https://store-jleague.faq.rakuten.net/detail/000037257"> お支払い方法について </a> </span> </li> <li> <span class="rn_Element1"> <a href="https://store-jleague.faq.rakuten.net/detail/000010669"> 会員連携の設定手順について　【会員先行】 【会員限定】 </a> </span> </li> <li> <span class="rn_Element1"> <a href="https://store-jleague.faq.rakuten.net/detail/000037257"> お支払い方法について </a> </span> </li> <li> <span class="rn_Element1"> <a href="https://store-jleague.faq.rakuten.net/detail/000001422"> JリーグIDについて </a> </span> </li> <li> <span class="rn_Element1"> <a href="https://store-jleague.faq.rakuten.net/detail/000001430"> 送料について </a> </span> </li> <li> <span class="rn_Element1"> <a href="https://store-jleague.faq.rakuten.net/detail/000001440"> ご注文内容の変更について </a> </span> </li> <li> <span class="rn_Element1"> <a href="https://store-jleague.faq.rakuten.net/detail/000001408"> 商品が届かないお客様へ </a> </span> </li> <li> <span class="rn_Element1"> <a href="https://store-jleague.faq.rakuten.net/detail/000001402"> 1回の注文を複数の配送先に分けて発送できますか？ </a> </span> </li> <li> <span class="rn_Element1"> <a href="https://store-jleague.faq.rakuten.net/detail/000001415"> 返品・交換条件 </a> </span> </li> </ol> </div> </div> </div> </div></span></span><span id="j_id0:TravelCSSiteTemplate:j_id15:j_id16:j_id348"><span id="j_id0:TravelCSSiteTemplate:j_id15:j_id16:j_id349"> <style> .sideListInner ul{ list-style-type: none; } .recentItems ul {word-wrap: break-word;} </style> <div class="sideList"> <h2><span>あなたが最近見た項目</span></h2> <div class="sideListInner recentItems"> </div> </div> <script> $( document ).ready(function() { var articles = JSON.parse(localStorage.getItem('JLeague-articles')); if(articles == undefined){ var element = '最近見た項目はありません'; var siteName = 'JLeague'; if(siteName != 'Affiliate'){ $('.recentItems').append(element); } } else{ var element = '<ul>'; var count = 0; for(var articleId in articles){ if(count < parseInt('5')) { if(encodeURIComponent('000001430') == articleId){ if(siteName != 'Affiliate'){ if(Object.keys(articles).length == 1){ var element = '最近見た項目はありません'; } } continue; } else{ element += '<li class="rn_AnswerContentItem"><a href="https://store-jleague.faq.rakuten.net/detail/'+articleId+'">'+articles[articleId]+'</a></li>'; count++; } } else{ break; } } element += '<ul>'; $('.recentItems').append(element); } }); </script></span></span><span id="j_id0:TravelCSSiteTemplate:j_id15:j_id16:j_id352"><span id="j_id0:TravelCSSiteTemplate:j_id15:j_id16:j_id353"> <style> .Show{ display:block !important; } </style> <div class="sideList"> <h2><span>お問い合わせ</span></h2> <div class="sideListInner"><span id="j_id0:TravelCSSiteTemplate:j_id15:j_id16:j_id353:j_id354:j_id358"> <a href="https://store-jleague.faq.rakuten.net/form/inquiry">お問い合わせフォーム</a></span> </div> </div> <script> function show(id){ var element = document.getElementById(id); element.classList.toggle('Show'); } </script></span></span> </div> </div></span> </div> </div></span> <div id="bannerdiv" style=";"> <div class="pc_banner"> <a href="https://ac.ebis.ne.jp/tr_set.php?argument=ZMhPE4GP&ai=rgp_mno_004309"> <img class="pc_banner" height="50" src="/resource/1685597897000/RakutenMobile_Banner/RakutenMobile_Banner_PC.png" style="width:100%;height:auto;" width="1440" /> </a> </div> </div> <div class="rc-f-standard rc-f-custom00"> <div class="rc-f-section01"> <div class="rc-f-inner"> <ul class="rcf-list-inline rcf-list-block"> <li> <a href="http://corp.rakuten.co.jp/" rel="nofollow">企業情報</a> </li> <li> <a href="http://privacy.rakuten.co.jp/" rel="nofollow">個人情報保護方針</a> </li> <li> <a href="http://corp.rakuten.co.jp/csr/">社会的責任[CSR]</a> </li> <li> <a href="http://corp.rakuten.co.jp/careers/">採用情報</a> </li> <li> <a href="https://corp.rakuten.co.jp/sustainability/human-rights/customer-harassment/">カスタマーハラスメント対応ポリシー</a> </li> </ul> <p class="copyright">© JAPAN PROFESSIONAL FOOTBALL LEAGUE　J.LEAGUE Digital Inc.　J.LEAGUE MARKETING Inc.　J.LEAGUE MEDIA PROMOTION Inc.</p> <p class="copyright">© Rakuten Group, Inc.</p> </div> </div> </div> <script> $( document ).ready(function() { $("#rn_KeywordText_1_Text").attr("placeholder", "キーワードを入力"); 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【J.LEAGUE ONLINE STORE】よくあるご質問 FAQ