Prescription delivery tips for patients

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style="background-image:url('https://blog.massgeneralbrighamhealthplan.org/hubfs/Stock%20images/Profile%20portrait%20of%20a%20friendly%20female%20pharmacist%20talking%20on%20the%20phone%20and%20using%20the%20computer.jpeg');" aria-label="Featured image: woman smiling while talking on phone - Read full post: Prescription delivery tips for patients"><img src="https://blog.massgeneralbrighamhealthplan.org/hubfs/Stock%20images/Profile%20portrait%20of%20a%20friendly%20female%20pharmacist%20talking%20on%20the%20phone%20and%20using%20the%20computer.jpeg" style="visibility: hidden; max-width: 100%;" aria-label="Featured image: woman smiling while talking on phone - Read full post: Prescription delivery tips for patients"> </div> <article class="blog-post"> <h1 class="blog-post__title"><span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text">Prescription delivery tips for patients</span></h1> <div class="blog-post__meta"> Published by <a href="https://blog.massgeneralbrighamhealthplan.org/author/allways-health-partners-blog-team" rel="author"> Mass General Brigham Health Plan blog team </a> on <time datetime="2020-06-09 15:30:00" class="blog-post__timestamp"> June 09, 2020 </time> </div> <div class="blog-post__body"> <span id="hs_cos_wrapper_post_body" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="rich_text"><p>Massachusetts has entered Phase 2 of Governor Baker's reopening plan, but some of your patients may still prefer to have groceries and other essentials delivered. Today we're sharing tips to <span><a href="https://health.usnews.com/conditions/articles/how-to-get-all-your-medications-without-going-to-the-pharmacy">help your patients get their necessary medications without going into a pharmacy</a></span>. </p> <a href="https://cdn2.hubspot.net/hubfs/5977230/Year%20at%20AllWays%20stats%20(1).png" target="_blank" rel="noopener"></a> <h3><strong>Medication home delivery</strong></h3> <p>Mail order was common for maintenance medications even before COVID-19, but the demand for home delivery has increased dramatically in recent months. Many pharmacies have risen to meet the demand, offering same-day delivery for maintenance medication, urgently-needed prescription drugs, and over-the-counter medications. Websites like <span><a href="https://www.goodrx.com/">GoodRx</a></span>, <span><a href="https://www.pharmacychecker.com/">PharmacyChecker</a></span>, and <span><a href="https://www.blinkhealth.com/">Blink Health</a></span> can help your patients compare drug prices across pharmacies to find the best deal. A 2017 survey conducted by the National Community Pharmacists Association found that 71% of independent pharmacies reported that they provided deliveries, so once your patients find their medication, they’ll likely be able to get it delivered right to their home. Pharmacies are also working to implement no contact delivery options, advocating for early and emergency prescription refills and trying to waive signature requirements for non-controlled substances. You can read the AllWays Health Partners COVID-19 drug policies <a href="https://info.allwayshealthpartners.org/covid19-faq" rel=" noopener">on our provider FAQ</a>.</p> <h3><strong>Curbside pickup or drive-through pharmacies</strong></h3> <p>In addition to deliveries, many pharmacies have drive-throughs and/or are offering curbside pickup to get people their medication. Although the risk is reduced this way, it is not completely eliminated, so it’s still a good idea for your patients to wear a mask while picking up their medication and to wash their hands once they’ve gotten home.</p> <h3><strong>Calling ahead</strong></h3> <p>It’s often a good idea for your patients to call their pharmacy before going there in person. If they have a question about their medication, calling is generally the most reliable way to get in touch with a pharmacist, though some pharmacies also offer emailing and texting as contact methods. If your patients get their prescriptions mailed to them, they may already have an option to consult a pharmacist over the phone. They should look for this option when searching for a delivery service.</p> <p>In addition, your patients can call to get over-the-counter medications delivered as well. Many AllWays Health Partners plans include <a href="https://www.allwayshealthpartners.org/Members/Perks" rel=" noopener">coverage for common OTC medications</a> with a prescription. OTC delivery is a safer choice for any patients who have COVID-19 symptoms.</p> <p>If your patient has troubling symptoms such as shortness of breath or experiences any other medical emergency, urge them to seek emergency care immediately.</p></span> </div> <div class="blog-post__tags"> <span>Tags:</span> <a class="blog-post__tag-link" href="https://blog.massgeneralbrighamhealthplan.org/tag/providers" rel="tag">Providers</a>, <a class="blog-post__tag-link" href="https://blog.massgeneralbrighamhealthplan.org/tag/covid-19" rel="tag">COVID-19</a> </div> <div class="blog-post__links-container"> <div class="blog-post__links"> <a href="https://blog.massgeneralbrighamhealthplan.org" class="blog-post__back-to-blog"><span id="hs_cos_wrapper_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_icon" style="" data-hs-cos-general-type="widget" data-hs-cos-type="icon"><svg version="1.0" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 448 512" aria-hidden="true"><g 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Prescription delivery tips for patients