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Other items like toothpaste will not be in your Sonder. If you forget your own or run out of what we do provide, you can find recommendations for a nearby stores or local delivery services on the Sonder app.</p></div></div></div><hr/><p class="Text_base__9drYN Text_body1__Y3O5C ArticleHelpful_helpfulRow__qIIW3">Was this helpful?</p><div class="ArticleHelpful_helpfulRow__qIIW3"><div class="ArticleHelpful_surveyButtonFirst__CzOBj"><button class="Button_button__UC7cn Text_body1__Y3O5C Button_outline__bphgK" type="button"><svg width="18" height="18" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" class="Icon_icon__qr5nN ArticleHelpful_icon__sKwP6" aria-hidden="true"><path d="M5.53 24H3.46A1.46 1.46 0 0 1 2 22.54v-11a1.46 1.46 0 0 1 1.46-1.46h2.07A1.46 1.46 0 0 1 7 11.51v11A1.46 1.46 0 0 1 5.53 24ZM3.46 11.05a.45.45 0 0 0-.46.46v11a.45.45 0 0 0 .46.46h2.07a.46.46 0 0 0 .47-.43v-11a.46.46 0 0 0-.46-.46ZM21.54 11a2.37 2.37 0 0 0-2-1h-3.11l.7-6.48a3.31 3.31 0 0 0-.79-2.61A2.72 2.72 0 0 0 14.29 0h-.17a1.66 1.66 0 0 0-1.55 1.42l-1.11 7A2 2 0 0 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All rights reserved."},"language":{"header":"Language"},"currency":{"header":"Currency"}},"banners":{"marriott":{"enrollment":{"heading":"Join Marriott Bonvoy® and earn points toward free nights for your stays.","cta":"Join Today!"}}},"modals":{"accounts":{"errors":{"required":"Required info","invalidEmail":"Please enter a valid e-mail address.","invalidPassword":"Password does not meet requirements.","invalidFirstName":"Please enter a first name.","invalidLastName":"Please enter a last name.","invalidPhone":"Phone number is invalid.","emailMismatch":"E-mails don’t match.","etc":"An unexpected error occurred. Please try again later.","emailTaken":"Account already exists with this email.\nSign in to invite friends and earn referral credit.","phoneTaken":"Account exists with this phone number.\nNot eligible for referral credit."},"email":{"email":"Email address","confirmEmail":"Confirm Email","password":"Password","firstName":"First Name","lastName":"Last Name"},"oAuth":{"login":"Log in with {{medium}}","apple":"Apple","google":"Google","linkedIn":"LinkedIn"},"logIn":{"title":"Log in","titleFromSignUp":"Welcome back.\nLog into your Sonder account.","oAuth":{"text":"or"},"email":{"cta":"Log in"},"action":{"resetPasswordMessage":"Forgot your password?","resetPassword":"Reset password","signUpMessage":"Don't have an account?","signUp":"Sign up"}},"signUp":{"toc":{"disclaimer":"By providing your email address, you agree to our","privacyPolicy":"Privacy Policy","and":"and","termsOfService":"Terms of Service"},"selector":{"title":"Sign up for access to\nmember pricing","titleExitIntent":"Get access to our\n15% off member only pricing","titleExitIntentExperiment":"Get access to our\n10% off member only pricing","titleReferral":"{{referrerName}} gave you {{creditAmount}} off your first stay. Sign up to redeem.","separator":"or continue with","cta":"Continue"},"email":{"title":"Looks like you’re new\nPlease create an account","titleReferral":"{{referrerName}} gave you {{creditAmount}} off your first stay. Sign up to redeem.","titlePhoneVerification":"Enter the 4 digit security code we sent to {{phoneNumber}} to verify your account.","form":{"accountInfo":"Account Info","marketingOptIn":"Receive occasional news about Sonder, new locations, and special deals.","continue":"Continue","cta":"Create an account","number":"####"}}},"resetPassword":{"title":"Password reset link","description":"Enter the email address for your account and we'll send a link to reset your password.","cta":"Send Reset Link","back":"Back to Login","successTitle":"Link sent","successDescription":"We sent the link to {{email}}.","error":"Something is wrong. Please check if the email address is correct.","close":"Close"},"loginOptions":{"title":"Log in to see your trips","subtitle":"Don't have an account?","bonvoy":"Login wiht Marriott Bonvoy","sonder":"Login with Sonder","buttons":{"sonder":"Login with Sonder","marriott":"Login with Marriott Bonvoy","lookup":"Look up a reservation"},"footer":{"text":"Questions? Visit our","link":"Help Center"}}},"updatePhoneNumber":{"title":"Update number","description":"We use this number to verify your account and contact you about your stay.","action":"Save phone number"},"verifyPhone":{"title":"Enter Code","description":"We sent a verification code to: {{phoneNumber}}","didNotReceiveText":"Didn't get a text?","action":"Submit","errors":{"generic":"An unexpected error occurred. Please try again later.","landline":"The phone number associated with your account is a landline. Please contact support to switch it to a mobile phone number to proceed with your account verification."}},"verifyId":{"government_id":{"title":"Identification Needed","step":"Verification: Step 1 of 2","description":"Hotel and property rentals require a government issued photo ID from guest to combat fraud and keep the community safe and happy. Your privacy and documents will be kept private.","providePhoto":"Please provide a photo of your driver’s license, national ID or passport.","whyIdText1":"Our top priority is to ensure everyone in the Sonder community is safe. This includes our guests, the tenants we share buildings with, our real estate partners, building managers and our staff.","whyIdText2":"By collecting your contact information and confirming your identity in a similar way to how your identity is confirmed at a hotel, we can:","whyIdText3":"- Get in touch with you immediately in case of emergencies.","whyIdText4":"- Prevent occurences of credit card fraud.","whyIdText5":"- Prevent occurences of identity theft.","whyIdText6":"- In some cases, abide by local government laws which may require.","whyIdText7":"- IDs for rentals of less than 30 days to be submitted."},"selfie_id":{"title":"Great, just one more photo","step":"Verification: Step 2 of 2","description":"To verify your identity, we’ll just need a picture of you with your ID. It’s like a front desk, but easier. 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Please try again later."},"components":{"datepicker":{"minimumNightsVary":"Minimum nights vary","checkIn":"Check-in","checkOut":"Check-out","maxNights":"{{maxStayLength}} night max","minNights":"{{minStayLength}} night min","mobileButton":"Apply","previousMonth":"Previous month","nextMonth":"Next month"},"sonderStandards":{"title":"Sonder Amenities","cleaning":"Professionally cleaned","checkIn":"Contactless check-in","wifi":"Fast WiFi","support":"24/7 support","kitchen":"Fully-equipped kitchen","bath":"Shower amenities","coffee":"Artisan coffee","mattress":"Comfortable bedding","towels":"Fresh towels","laundry":"In-suite laundry","designerSpaces":"Designer spaces","keylessEntry":"Keyless entry","digitalConcierge":"Digital concierge","fastFreeWifi":"Fast, free WiFi"},"unavailable":{"title":"These dates aren't available","body":"Unfortunately this Sonder is no longer available during these dates. 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Contact the original platform you made this reservation on."},"genericError":"An unexpected error occurred. Please try again later, or contact us for assistance."},"bookingDetailsCard":{"completeReservation":"Complete Reservation","payBalance":"Complete Payment","reservationDetails":"Reservation Details","sendFeedback":"Send Feedback","title":"{{city}}, {{unitName}}","finalizeExtension":{"title":"Finalize your change:","body":" We received your request to change your dates. To confirm, please complete your payment."},"cancelExtension":{"title":"Cancellation lock active:","body":" If you wish to cancel your booking please remove the active request to change the dates of your stay. 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Once an automobile showroom and offices, now these light-filled lofts are the perfect HQ to explore the city.","london":"English heritage, meet modern style. Welcome to Chelsea Green. Our newest London hotel and your immaculate English retreat. The Chelsea Green is an original Victorian building. But with a few modern twists."},"carouselTitle":"Stay at {{buildingName}}","cta":"View all spaces"},"techValueProps":{"title":"Everything you need \nis just a tap away","description":"From fresh towels to late checkout, our app puts you in control. 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If you have questions, please contact us at +1 617-300-0956.","cancellationDisclaimer":"Once you cancel, your reservation cannot be reinstated.","headerOta":"Cancel reservation","descriptionOta":"Since this reservation was originally booked through {{rentalSiteName}}, you will need to cancel it through their platform.","headerSonder":"Are you sure you want to cancel this reservation?","goBack":"Go back","cancelNow":"Yes, cancel this reservation","noGoBack":"No, go back","feelFree":"Feel free to text or call us if you have any more questions regarding your stay.","creditRefundIssued":"You will receive an email with your Sonder credits and information about redemption within 3 business days.","cashRefundIssued":"Your refund will be processed in 5-7 days to your original form of payment.","fullRefundPercentage":"Since you are within the cancellation period, you will receive a {{refundPercentage}}% refund.","goToRentalSite":"Go to {{rentalSiteName}}","downloadAppCallout":"Download the Sonder app to keep your reservation details at hand.","reservationCancelled":"Your reservation has been cancelled","creditsCaption":"Credits can be used for a future booking at any of our locations, in {{cityCountRounded}}+ cities around the world. We hope to host you soon.","totalValue":"Total refund value","refundOriginalPaymentMethod":"Refund to original payment method","refundSonderCredits":"Sonder credits","genericError":"Something went wrong. Please try again later."},"ltsDisabledFlowModal":{"header":"Please contact us to modify your reservation","description":"Unfortunately, this booking cannot be modified online. Please \u003ccontactInfoLink\u003econtact us\u003c/contactInfoLink\u003e directly and we'll be happy to help you"},"paypalCheckoutDisabledModal":{"header":"Some mandatory guest information fields are missing","description":"Please make sure to fill out all required guest information fields before trying to checkout with Paypal."},"adyenDropInCheckoutDisabledModal":{"header":"Some mandatory guest information fields are missing","description":"Please make sure to fill out all required guest information fields before re-trying the checkout."},"destinationSearch":{"destinationShort_v2":"Select a city","example":"Try \"New Orleans\""},"searchByPhrase":{"placeholder":"Address or Area","placeholder_v2":"Neighborhoods","topNeighborhoods":"Top Neighborhoods","searchByAddress":"Search By Address","close":"Close"},"sortBy":{"label":"Sort by","labelMobile":"Sort","recommended":"Top Picks","price_asc":"Price (Low to High)","distance_to_downtown_asc":"Distance to City Center","distance_to_address_asc":"Distance to Address"}},"sonder_one":{"popups":{"ConfirmationCodeSignInPopup":{"confirmationCodeHelp1":"Booked through Sonder.com?","confirmationCodeLogin":"Login","confirmationCodeHelp2":" and visit the \"My Stays\" page for your check-in details.\nBooked through Expedia? Check your email for instructions on how to receive your check-in details.\n\nNot what you are looking for?","confirmationCodeHelpContact":"Feel free to contact us.","startVerificationFlowHelp":"Thanks for choosing your stay in {{city}}. To finalize your reservation, please create a Sonder account by following the link below","confirmationCodePlaceHolder":"Booking confirmation code","headerComplete":"You've successfully signed in.","headerEnterConfirmationCode":"Enter your booking site confirmation number:","headerStartVerificationFlow":"Action required to receive check-in instructions","headerEnterVerificationCode":"Enter the verification code\nwe sent you","headerNeedAccount":"You don't currently have an account with us","sentVerificationCode":"We sent you a text with your verification code to {{phoneNumber}}","next":"Next","submit":"Submit","signUp":"Create an account »","signUpMessage":"New to Sonder?","forgotPassword":"Reset password »","forgotPasswordMessage":"Forgot your password?","didntGetText":"Didn't get a text?","resendSms":"Resend SMS »","noSMSoption":"Can't receive SMS?","callNumber":"Click here to receive a call instead.","wrongNumber":"Wrong number? Update your phone number on the site you made your booking with and try again in a few minutes, or contact customer support to manually verify your phone number."}}},"errorPage":{"notFound":{"header":"Hmm\nThat page doesn't exist.","cta":"Head back to \u003c0\u003eSonder.com\u003c/0\u003e"},"internalServerError":{"header":"Uh oh.\nYou caught us in the middle of some changes.","cta":"We'll have this page up and running soon.\nFor now, let's go back to \u003c0\u003eSonder.com\u003c/0\u003e"},"forAssistance":"For Immediate Assistance","contactUs":"Contact Us","homeLink":"Sonder.com"},"emailCollectionModal":{"heading":"Stay in the know","body":"Subscribe to access travel tips, destination inspo, and membership discounts of up to 40%.","emailInputPlaceholder":"Email address","cta":"Subscribe","disclaimer":"By providing your email address, you agree to opt-in to our marketing emails per the \u003cprivacyLink\u003ePrivacy Policy\u003c/privacyLink\u003e and \u003ctermsLink\u003eTerms of Service.\u003c/termsLink\u003e","success":{"heading":"Welcome to Sonder","body":"Success! You're all signed up to get the latest Sonder scoop. Look out for your first email to learn more about Sonder."}},"javascriptDisabled":{"title":"JavaScript is disabled! To view our website, you must have JavaScript enabled in your web browser.","cta":"Show me how to enable it"},"contactInfo":{"www":{"contact":{"united_states":"United States","canada":"Canada","ireland":"Ireland","italy":"Italy","mexico":"Mexico","netherlands":"Netherlands","spain":"Spain","uk":"UK","france":"France"}},"headers":{"call_us":"Call Us","text_us":"Text Us","email_us":"Email Us"},"textDisclaimer":"For US guests Text SONDER to \u003cusTextLink\u003e89738\u003c/usTextLink\u003e to contact our 24/7 concierge team. Message frequency varies. Message \u0026 data rates may apply/ Text HELP for help, Text STOP to cancel. For more information, view our \u003ctermsLink\u003eTerms \u0026 Conditions\u003c/termsLink\u003e and \u003cprivacyLink\u003ePrivacy Policy\u003c/privacyLink\u003e"},"checkIn":{"completed":"Completed","inProgress":"In-progress","incomplete":"Not completed","currentStepHeading":"{{currentStep}} out of {{totalSteps}} completed","stepIndicator":{"title":"Check-in steps","personalInfoVerification":{"title":"Personal information","description":"\u003cstrong\u003eStep {{step}}.\u003c/strong\u003e Verify your information."},"phoneVerification":{"title":"Phone verification","description":"\u003cstrong\u003eStep {{step}}.\u003c/strong\u003e Verify your phone number."},"paymentVerification":{"title":"Payment verification","description":"\u003cstrong\u003eStep {{step}}.\u003c/strong\u003e Add a credit card to cover any incidentals."},"idVerification":{"title":"Identity verification","description":"\u003cstrong\u003eStep {{step}}.\u003c/strong\u003e Upload a government-issued document and take a selfie (like showing your ID at the front desk).","chekin":{"idvNotEnabled":"\u003cstrong\u003eStep {{step}}.\u003c/strong\u003e Fill out the local registration form for you and your accompanying guests (required by local regulations).","allGuests":{"mandatoryDocumentAndSelfie":"\u003cstrong\u003eStep {{step}}.\u003c/strong\u003e Upload a government-issued photo identity document and take a selfie (for you and your accompanying guests).","mandatoryDocument":"\u003cstrong\u003eStep {{step}}.\u003c/strong\u003e Upload a government-issued photo identity document (for you and your accompanying guests).","optionalDocumentAndSelfie":"\u003cstrong\u003eStep {{step}}.\u003c/strong\u003e Upload a government-issued photo identity document and take a selfie (for you and your accompanying guests).","optionalDocument":"\u003cstrong\u003eStep {{step}}.\u003c/strong\u003e Upload a government-issued photo identity document (for you and your accompanying guests)."},"leadGuest":{"mandatoryDocumentAndSelfie":"\u003cstrong\u003eStep {{step}}.\u003c/strong\u003e Upload a government-issued photo identity document and take a selfie.","mandatoryDocument":"\u003cstrong\u003eStep {{step}}.\u003c/strong\u003e Upload a government-issued photo identity document.","optionalDocumentAndSelfie":"\u003cstrong\u003eStep {{step}}.\u003c/strong\u003e Upload a government-issued photo identity document and take a selfie.","optionalDocument":"\u003cstrong\u003eStep {{step}}.\u003c/strong\u003e Upload a government-issued photo identity document."}}},"optionalUpgrade":{"title":"Upgrade your stay","description":"\u003cstrong\u003eOptional.\u003c/strong\u003e Enhance your experience using our menu of additional services such as parking and breakfast (where available)."}},"entrypoint":{"title":"Welcome to Sonder","welcome":{"title":"Let’s get you checked in.","body":"We’re excited to welcome you to our beautiful space and ensure your stay is both memorable and safe."},"findReservation":{"title":"Find your reservation","email":"Email address","confirmationCode":"Confirmation code","action":"Get Started"}},"contactSupport":{"title":"Need help?","body":"We're \u003ccontactInfoLink\u003eavailable 24/7\u003c/contactInfoLink\u003e or email us at \u003cemailLink\u003ereservations@sonder.com\u003c/emailLink\u003e."},"dashboard":{"title":"Welcome to {{city}}!","default":{"heading":"Next steps","subheading":"Just a few more things and we’ll get you taken care of.","action":"Get Started"},"inProgress":{"heading":"Check-in steps","subheading":"To receive your check-in instructions, complete these steps.","action":"Continue"},"booking":{"title":"Your stay details","reserved":"Reserved via {{rentalSiteNameDisplay}}","confirmationCode":"Confirmation code: {{confirmationCode}}"}},"frequentlyAskedQuestions":{"header":"Frequently asked questions","question1":{"question":"Why is this necessary?","answer":"We need to make sure you’re you before you arrive. 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Please review your information and try again.","action":"Try again","imageAlt":"Whoops"},"paymentVerification":{"formHeader":"Credit card details","headerImageAlt":"payment verification illustration","action":"Continue","billingAddress":"Billing address","addNewPaymentMethod":"+ Add new card","useExistingPaymentMethod":"Choose from saved payments","cardExpiryPlaceholder":"MM/YY","cardNumber":"Card number","cardExpiration":"Expiration","cvc":"CVC","maskedCreditCard":"xxxx-xxxx-xxxx-{{last4}}","usePersonalAddress":"Billing address is same as personal address","stayDetails":{"totalCost":"Total cost: {{amount}}","confirmationCode":"{{rentalSiteNameDisplay}} confirmation code: {{confirmationCode}}"},"paymentMethod":{"title":"Add credit card details","body":"Sonder requires a security deposit at check-in to cover any incidentals, such as damage, that may occur during your stay.","action":"Continue"},"needsPayment":{"title":"Pay for your reservation","body":"Because you booked through {{OTA}}, you’ll need to complete payment to confirm your reservation. 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