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Center Building 2-4-1 Hamamatsu-cho, Minatu-ku,Tokyo 106-6121<br />+81 3 3437 7000<br />Japanservice@trinasolar.com<br />9:00~18:00"); L.marker([28.6139391000 ,77.2090212000]).addTo(mymap) .bindPopup("Unit No- 824, 8th Floor,DLF Tower- B, Jasola District Center,New Delhi -110025, India<br />+91 11 45852200, +91 11 45852207<br />Indiaservice@trinasolar.com<br />9:00~17:30"); L.marker([47.4106398000 ,8.5909912000]).addTo(mymap) .bindPopup("Richtistrasse 11 8304 Wallisellen- Switzerland<br />+41 43 299 6800<br />EUservice@trinasolar.com<br />9:00~17:00"); L.marker([40.4806533000 ,-3.6704683000]).addTo(mymap) .bindPopup("C/Caleruega, 79, 3º-A, 28033, Madrid ,SPAIN<br />+34 91 133 59 39<br />EUservice@trinasolar.com<br />9:00~17:00"); L.marker([48.1472132000 ,11.6863501000]).addTo(mymap) .bindPopup("Einsteinring 26 - 85609 Aschheim - Germany<br />+49 89 1228 49250<br />EUservice@trinasolar.com<br />9:00~17:00"); L.marker([37.3673892000 ,-121.9159619000]).addTo(mymap) .bindPopup("7100 Stevenson Blvd, Fremont, CA 94538<br />+1 800 696 7114<br />NAsupport@trinasolar.com<br />9:00~16:00"); L.marker([52.827243 ,-1.310876]).addTo(mymap) .bindPopup("Regus East Midlands Airport Pegasus Business Park Herald Way, Castle Donington Derby, DE74 2TZ - United Kingdom <br />+44 1332 63 8799<br />EUservice@trinasolar.com<br />9:00~17:00"); </script> </div> </div> </div> <div class="panel-panel panel-col-100"> <section class="row reset-padding"> <div class="col-md-4"> </div> <div class="col-md-4"> </div> <div class="col-md-4"> </div> </section> </div> <div class="panel-panel panel-col-100"> <div class="panel-pane pane-bean-pane pane-existing-bean" > <div class="pane-content"> <section class="editor-1 entity entity-bean bean-wysiwyg" style="background:#ffffff" > <div class="inner-wrap" > <h2 class="rtecenter"> Post-sales support</h2> <p class="rtecenter"> For warranty or replacement related issues, please contact our technical service representatives and submit a warranty claim. Our post-sales team provides support for the following areas:</p> <div class="row" style="margin-top:30px;border:0px"> <div class="col-md-12 col-xs-12"> <div class="row"> <div class="col-md-4 col-xs-12"> <div style="text-align:center;height:100px;border-right:0px solid #cccccc;padding-right:20px;"> <div style="font-size:18px;font-weight:bold;line-height:30px"> <a href="https://customerservice.trinasolar.com" target="_blank"><span style="color:#398cb0">Module Claim</span></a></div> <div class="quality-content2"> For warranty claims on</div> <div class="quality-content2"> modules and Trinamount</div> </div> </div> <div class="col-md-4 col-xs-12"> <div class="quality-f-b" style="text-align:center;height:100px;border-right:0px solid #cccccc;padding-right:20px;"> <div style="font-size:18px;font-weight:bold;line-height:30px"> <a href="https://customerservice.trinasolar.com" target="_blank"><span style="color:#398cb0">Cell Claim</span></a></div> <div class="quality-content2"> For claims</div> <div class="quality-content2"> on cells only</div> </div> </div> <div class="col-md-4 col-xs-12"> <div style="text-align:center;height:100px;border-right:0px solid #cccccc;padding-right:20px;"> <div style="font-size:18px;font-weight:bold;line-height:30px"> <a href="https://customerservice.trinasolar.com" target="_blank"><span style="color:#398cb0">Parts Claim</span></a></div> <div class="quality-content2"> For claims on individual parts</div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> <div class="panel-panel panel-col-100"> <section class="row reset-padding"> <div class="col-md-3"> </div> <div class="col-md-3"> </div> <div class="col-md-3"> </div> <div class="col-md-3"> </div> </section> </div> <div class="panel-panel panel-col-100 panel-col-bottom"> <div class="panel-pane pane-bean-pane pane-existing-bean" > <div class="pane-content"> <div class="entity entity-bean bean-image-with-text-overlay clearfix"> <div class="content" > <span class="overlay overlay-right"> <div class="thumb"> <picture>  <source srcset="https://www.trinasolar.com/sites/default/files/750x1000_Customer_Service_Mobile.jpg" media="(max-width: 991px)"> <img srcset="https://www.trinasolar.com/sites/default/files/1920x600_Customer_Service_0.jpg" alt=""> </picture> </div> <div class="text-overlay "> <div class="outer"> <div class="inner" style="height:250px;overflow:hidden"> <div class="description editor-wys"> <p><p>  </p> <h4 class="rtecenter"> Trinasolar Voice of Customer APP</h4> <p>  </p> <p class="rtecenter"> <a href="https://itunes.apple.com/us/app/trinasolar-sunshine-service/id1124386873?mt=8" target="_blank"><img alt="" src="/sites/default/files/Down-01.png" style="height:200px; width:200px" /></a> <a href="https://play.google.com/store/apps/details?id=com.trinasolar.csp.app" target="_blank"><img alt="" src="/sites/default/files/Down-02.png" style="height:199px; width:200px" /></a></p> <p class="rtecenter">  </p> <p>  </p> </p> </div> </div> </div> </div> </span> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </main> <style> #wechat_share .popover.top { margin-top: -10px; } #wechat_share .fade.in { opacity: 1; } #wechat_share .popover.top { margin-top: -10px; } #wechat_share .fade.in { opacity: 1; } #wechat_share .popover { position: absolute; top: 0; left: 0; z-index: 1060; display: none; max-width: 276px; padding: 1px; font-family: "Helvetica Neue",Helvetica,Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 400; line-height: 1.42857143; text-align: left; text-align: start; text-decoration: none; text-shadow: none; text-transform: none; letter-spacing: normal; word-break: normal; word-spacing: normal; word-wrap: normal; white-space: normal; background-color: #fff; -webkit-background-clip: padding-box; background-clip: padding-box; border: 1px solid #ccc; border: 1px solid rgba(0, 0, 0, 0.2); border-radius: 6px; -webkit-box-shadow: 0 5px 10px rgba(0, 0, 0, 0.2); box-shadow: 0 5px 10px rgba(0, 0, 0, 0.2); line-break: auto; } #wechat_share .fade { opacity: 0; -webkit-transition: opacity .15s linear; -o-transition: opacity .15s linear; transition: opacity .15s linear; } #wechat_share .popover { position: absolute; top: 0; left: 0; z-index: 1060; display: none; max-width: 276px; padding: 1px; font-family: "Helvetica Neue",Helvetica,Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 400; line-height: 1.42857143; text-align: left; text-align: start; text-decoration: none; text-shadow: none; text-transform: none; letter-spacing: normal; word-break: normal; word-spacing: normal; word-wrap: normal; white-space: normal; background-color: #fff; -webkit-background-clip: padding-box; background-clip: padding-box; border: 1px solid #ccc; border: 1px solid rgba(0, 0, 0, 0.2); border-radius: 6px; -webkit-box-shadow: 0 5px 10px rgba(0, 0, 0, 0.2); box-shadow: 0 5px 10px rgba(0, 0, 0, 0.2); line-break: auto; } #wechat_share .fade { opacity: 0; -webkit-transition: opacity .15s linear; -o-transition: opacity .15s linear; transition: opacity .15s linear; } #wechat_share * { -webkit-box-sizing: border-box; -moz-box-sizing: border-box; box-sizing: border-box; } #wechat_share * { -webkit-box-sizing: border-box; -moz-box-sizing: border-box; box-sizing: border-box; } #wechat_share .popover.top > .arrow { bottom: -11px; left: 50%; margin-left: -11px; border-top-color: #999; border-top-color: rgba(0, 0, 0, 0.25); border-bottom-width: 0; } #wechat_share .popover.top > .arrow { bottom: -11px; left: 50%; margin-left: -11px; border-top-color: #999; border-top-color: rgba(255, 255, 255, 1); border-bottom-width: 0; } #wechat_share .popover > .arrow { border-width: 11px; } #wechat_share .popover > .arrow, #wechat_share .popover > .arrow:after { position: absolute; display: block; width: 0; height: 0; border-color: transparent; border-style: solid; } #wechat_share .popover > .arrow { border-width: 11px; } #wechat_share .popover > .arrow, #wechat_share .popover > .arrow:after { position: absolute; display: block; width: 0; height: 0; border-color: transparent; border-style: solid; } #wechat_share .popover-content { padding: 9px 14px; } #wechat_share .popover-content { padding: 9px 14px; } </style> <footer> <div class="footer-navigation"> <div class="container-fluid"> <div class="col-md-7"> <nav class="bottom-nav"> <ul class="bottom-link"><li class="first leaf"><a href="/en-za/our-company/careers">Careers</a></li> <li class="last leaf"><a href="https://www.trinasolar.com/en-za/resources/blog">Blog</a></li> </ul> </nav> </div> <div class="col-md-5"> <div class="social-footer" id="wechat_share"> <ul class="legal-link"><li><a href="/en-za/legal-statement">Legal Statement</a></li><li><a href="/en-za/legal-contacts">Legal contacts</a></li><li><a href="/en-za/privacy-policy">Privacy Policy</a></li></ul>      </div> </div> </div> </div> <div style="background: #313133;line-height:25px;padding-bottom:15px;padding-left:35px;font-size:14px;overflow: hidden;color:#9c9c9c"> <div class="row"> <div class="col-md-4"> <p>© Trinasolar 2024 – All Rights Reserved </p> </div> <div class="col-md-8"> </div> </div> </div> </footer> <script> jQuery(document).ready(function($) { $('[data-toggle="popover"]').popover({ html: true, trigger: 'manual', placement: 'top', content: function () { return $(this).next('.cert-popover').html(); 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