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<!DOCTYPE html>  <html class="content-platform-support" lang="en-US" itemscope> <head> <title>Connect to Google Workspace | Atlassian Support</title>   <script src="https://atl-onetrust-wrapper.atlassian.com/assets/atl-onetrust-wrapper.min.js" type="text/javascript" data-domain="266b339b-197a-46d0-a605-808d1b1feb41" data-test="false" data-geofence="false" data-sync="true" ></script>  <script> window.sentryOnLoad = function () { console.log('Initializing Sentry...'); Sentry.init({ release: 'a2b17584df699a8dea16f0d197bb8573773aea89', environment: 'production', }); console.log("Sentry is initialized for 'production' environment and 'a2b17584df699a8dea16f0d197bb8573773aea89' release."); }; </script> <script src="https://js.sentry-cdn.com/58cc8f6260224318b0e9c5e635d9dbf4.min.js" crossorigin="anonymous" data-lazy="no"></script> <script> // These are the env variables that the frontend needs window.contentfulSpaceId = "zsv3d0ugroxu"; window.CCG_DETAILS_URL = "https://support.atlassian.com/gateway/api/customer-context/customer/details"; window.CONTENTFUL_ENV = "master"; window.LOGOUT_URL = "https://id.atlassian.com/logout"; window.CONTACT_FORMS_MANIFEST = "https://support-form-app-ui.prod-east.frontend.public.atl-paas.net/assets/asset-manifest.json"; window.SEGMENT_KEY = "ycih1ygfsk"; window.LD_CLIENT_SDK_KEY = "5d2416de0d7d7c0763fc77c5"; window.BANNERMAN_MANIFEST = "https://bannerman.us-east-1.prod.public.atl-paas.net/asset-manifest.json"; window.SAC_CST_TOKEN_COOKIE_NAME = "cloud.session.token"; window.SAC_OIDC_TOKEN_COOKIE_NAME = "sac_oidc_token"; window.SAC_BASE_URL = "https://support.atlassian.com"; window.CSM_CHAT_WIDGET_BASE_URL = "https://jcs-chat-widget.atlassian.com"; window.MY_REQUESTS_APP_MANIFEST_URL = "https://customer-support-portal.prod.atl-paas.net/asset-manifest.json"; window.CST_STATIC_FORMS_URL = "https://support-forms.atlassian.com"; window.CST_STATIC_FORMS_MANIFEST_URL = "https://support-forms.atlassian.com/asset-manifest.json"; window.ID_AUTH_URL = "https://id.atlassian.com"; window.CONFLUENCE_URL = "https://confluence.atlassian.com"; window.GRAPHQL_URL = "http://graphql-gateway.mesh:20019" window.STATSIG_CLIENT_API_KEY = "659383a9-602f-4a53-a80e-f8882b294b80" window.MICROS_ENVTYPE = "prod" window.CSP_REQUESTS_APP_MANIFEST_URL_BIFROST = "https://csp-mono-repo-ui.prod-east.frontend.public.atl-paas.net/assets/asset-manifest.json" window.__APP_INITIAL_STATE__ = /* <sl:translate_generic_json> */ { sl_translate: "title, description, shortDescription, sacHomeDescription, productSupportHomeDescription, sectionOverview, shortTitle, topicTitle, buttonText, linkLabel, productBlurb, tagline, subhead, metaDescription, supportTitle, internalTitle", entry: {"id":"1IkiUqqoST0KttqRBBnkUC","lastPublished":"2024-04-15T00:00:43.557Z","firstPublishedAt":"2020-12-16T23:35:59.463Z","type":"topic","topicType":"Procedure","topicTitle":"Connect to Google Workspace","description":"Connect and disconnect your Atlassian organization.","metaDescription":"Connect, manage product access, and disconnect G Suite from an Atlassian organization.","publishTo":["support.atlassian.com (SAC)"],"ownershipTeam":null,"featuredVideo":null,"taxonomyUserRoleRef":[],"body":"<div class='adf__content'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div style='position:absolute;height:0;width:100%'><object data='about:blank' type='text/html' style='position:absolute;height:0;width:100%' aria-hidden='true' tabindex='-1'></object></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='0'>You can now find <strong>Google Workspace </strong>in the same place you manage any identity provider. To find it, go to under <strong>Security </strong>> <strong>Identity providers. </strong><a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/provisioning-users/docs/connect-identity-providers-to-your-organization/' title='https://support.atlassian.com/provisioning-users/docs/connect-identity-providers-to-your-organization/'> Learn more about identity providers</a></p></div></div><p data-renderer-start-pos='181'>When you connect to聽Google Workspace, you sync your聽Google Workspace聽domains and the users under these domains to your Atlassian organization, giving you the power to manage all users from the Google Workspace admin console.</p><p data-renderer-start-pos='407'>In addition, all users on your email domain will be able to log in to Atlassian products with their Google account.</p><p data-renderer-start-pos='524'>When you connect to聽Google Workspace, you鈥檙e unable to <span><a href='https://support.atlassian.com/provisioning-users/docs/understand-user-provisioning/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>provision users</a></span>聽via SCIM or use <span><a href='https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on-with-an-identity-provider/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>SAML single sign-on</a></span>聽because we provision users from聽Google Workspace聽and they鈥檒l be able to authenticate through Google.</p><h2 id='Before-you-connect-to-Google-Workspace'>Before you connect to Google Workspace</h2><p data-renderer-start-pos='741'>These are the steps you must do before you connect to Google Workspace:</p><p data-renderer-start-pos='814'>1. Make sure you鈥檙e an organization admin for Atlassian</p><p data-renderer-start-pos='871'>2. Make sure you鈥檙e an admin for your聽Google Workspace account with the following聽permissions:</p><ul class='ak-ul'><li><p data-renderer-start-pos='967'>Organization > Read</p></li><li><p data-renderer-start-pos='990'>Users > Read</p></li><li><p data-renderer-start-pos='1006'>Groups</p></li><li><p data-renderer-start-pos='1016'>Domain Settings</p></li></ul><p data-renderer-start-pos='1037'>3. Add a Google Workspace directory to your Atlassian organization. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/provisioning-users/docs/choose-your-identity-provider/' title='https://support.atlassian.com/provisioning-users/docs/choose-your-identity-provider/'>Learn how to add an identity provider</a></p><p data-renderer-start-pos='1145'>If your聽Google Workspace admin access is revoked, your聽Google Workspace sync will stop working.</p><h2 id='Connect-to-Google-Workspace'>Connect to聽Google Workspace</h2><p data-renderer-start-pos='1271'>You can find聽<strong>Google Workspace</strong>聽from your organization administration view after selecting聽<strong>Security> identity provider</strong>.</p><ol class='ak-ol'><li><p data-renderer-start-pos='1390'>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos='1472'>Choose <strong>Google Workspace </strong>as<strong> </strong>your identity provider.</p></li><li><p data-renderer-start-pos='1526'>Name and add your <strong>Google Workspace</strong> directory.</p></li><li><p data-renderer-start-pos='1575'>Select聽<strong>Connect聽Google Workspace</strong>.</p></li><li><p data-renderer-start-pos='1611'>Sign in to your聽Google Workspace account.</p></li><li><p data-renderer-start-pos='1656'>Select聽<strong>Allow</strong>聽to provide consent for Atlassian to view the information needed to connect Google Workspace. This information includes who you are on Google Workspace and your email address, domain, and users and groups under your domain.</p></li></ol><p data-renderer-start-pos='1897'>Once you鈥檙e done connecting you鈥檙e ready to set up new settings for Google Workspace. </p><p data-renderer-start-pos='1985'><a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/provisioning-users/docs/set-up-g-suite/' title='https://support.atlassian.com/provisioning-users/docs/set-up-g-suite/'>Learn more about setting up Google Workspace</a></p><h2 id='After-you-connect-to-Google-Workspace'>After you connect to Google Workspace</h2><p data-renderer-start-pos='2070'>We鈥檒l sync your users. When the sync happens you need to give product access to new users.</p><p data-renderer-start-pos='2162'>To grant new users product access:</p><ol class='ak-ol'><li><p data-renderer-start-pos='2198'>Go to your organization at <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com' title='http://admin.atlassian.com'>admin.atlassian.com</a></p></li><li><p data-renderer-start-pos='2248'>Select <strong>Sites</strong> <strong>and</strong> <strong>Products.</strong></p></li><li><p data-renderer-start-pos='2278'>Select <strong>Product Access</strong> in the left nav.</p></li><li><p data-renderer-start-pos='2320'>Add the group and its new users to products.</p></li></ol><div style='background:#EAE6FF' class='ak-editor-panel' data-panel-type='note'><span style='color:#5243AA' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel note'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M8 4h8a2 2 0 0 1 2 2v12a2 2 0 0 1-2 2H8a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2zm1.5 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h5a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-5zm0 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h3a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-3z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='2370'>If you connect to Google Workspace product access is turned off for new users. After the first sync is completed, you can turn it on.聽</p></div></div><h3 id='Product-access-for-previously-synced-users'>Product access for previously synced users</h3><p data-renderer-start-pos='2552'>If you disconnect your organization, we maintain product access for your previously synced users. When you reconnect the organization, we remove product access from any previously synced users that are not part of the new sync.</p><p data-renderer-start-pos='2781'><strong>Linking Google Workspace and Atlassian accounts</strong></p><ul class='ak-ul'><li><p data-renderer-start-pos='2830'><em>If a user you鈥檙e syncing from聽Google Workspace already exists</em>, we鈥檒l link the Google Workspace and Atlassian accounts based on their primary email address and Google Workspace identification.</p></li></ul><p data-renderer-start-pos='3027'><strong>Automatically sync product details</strong></p><ul class='ak-ul'><li><p data-renderer-start-pos='3063'><em>If a user already exists in an organization but isn鈥檛 in the Google Workspace group you鈥檙e syncing</em>, the user keeps their product access in Atlassian after you sync.<br><br>However, we won鈥檛 sync your updates to product details of unsynced users in Google Workspace. Add the user to a synced group or sync all users to automatically keep their details up to date in your organization.</p></li></ul><p data-renderer-start-pos='3446'>We sync all聽Google Workspace users to a single group called聽<strong>All users from Google Workspace</strong>. To find this group, go to <strong>Groups</strong> in your <strong>Google Workspace </strong>directory.</p><div style='background:#EAE6FF' class='ak-editor-panel' data-panel-type='note'><span style='color:#5243AA' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel note'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M8 4h8a2 2 0 0 1 2 2v12a2 2 0 0 1-2 2H8a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2zm1.5 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h5a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-5zm0 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h3a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-3z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='3609'>If you connect to Google Workspace and subscribe to <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Atlassian Guard Standard</span></span></span>, you can sync specific聽Google Workspace users to specific groups.</p></div></div><p data-renderer-start-pos='3732'>All domains and sub-domains associated with your聽Google Workspace account become verified for your organization. Go to聽<strong>Settings</strong>聽>聽<strong>Domains</strong>聽and select the聽<strong>Google Workspace</strong>聽tab to see a list of those domains.</p><p data-renderer-start-pos='3939'>Updates you make to a synced Google Workspace account will get updated in your organization when聽Google Workspace syncs (every 4 hours). You see all synced users from the聽<strong>Directory</strong>聽>聽<strong>Managed accounts</strong>聽in the organization.</p><h2 id='Disconnect-from-Google-Workspace'>Disconnect from Google Workspace</h2><p data-renderer-start-pos='4195'>When you disconnect from Google Workspace, users permanently stop syncing. Your users can still log in to your products with their Google credentials or log in with Atlassian credentials after they reset their password. However, their details won't sync when you make changes to their Google accounts.</p><p data-renderer-start-pos='4498'>Unless you verify your domain at聽<a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>, you won鈥檛 be able to manage or edit account details for users with accounts from that domain.</p><p data-renderer-start-pos='4647'>To disconnect your organization鈥檚 site(s) from Google Workspace:</p><ol class='ak-ol'><li><p data-renderer-start-pos='4713'>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos='4795'>Navigate to聽<strong>Security</strong>聽>聽<strong>Identity providers </strong>and<strong> </strong>select<strong> </strong>your<strong> Google Workspace </strong>directory. 聽</p></li><li><p data-renderer-start-pos='4886'>Select聽<strong>Disconnect account</strong>聽and follow the prompts.</p></li><li><p data-renderer-start-pos='4939'>After you disconnect, we don't save any of your Google Workspace settings. You can start syncing your users again by setting up another connection to Google Workspace.</p></li></ol><h3 id='Product-access-for-users-after-you-disconnect-Google-Workspace'>Product access for users after you disconnect Google Workspace</h3><p data-renderer-start-pos='5176'>Users will not lose product access when you disconnect Google Workspace. If you require users to log in with Google, they will need to reset their password to log in.</p><p data-renderer-start-pos='5344'>聽</p></div></div></div></div>","cacLastModifiedContent":null,"collectionId":"32i0QwnuGtZ9VQ23iB7H6s","collections":[{"id":"5o3qaiN9ECDNauaGXqxs0B","pageType":"Documentation","title":"Provision and sync users from an identity provider","description":"Make changes in your identity provider to users and groups and sync them to your Atlassian organization.","url":"/provisioning-users/docs/provision-and-sync-users-from-an-identity-provider/"},{"id":"32i0QwnuGtZ9VQ23iB7H6s","pageType":"Documentation","title":"Provision and sync users from Google Workspace","description":"Connect, manage, sync, and deactivate Google Workspace user accounts for your Atlassian organization.","url":"/provisioning-users/docs/provision-and-sync-users-from-g-suite/"},{"id":"3dS5y7v0wYzw7MGufsXLUL","pageType":"Documentation","title":"Connect identity providers to your organization","description":"Connect identity providers to manage and secure users.","url":"/provisioning-users/docs/connect-identity-providers-to-your-organization/"},{"id":"43M4H3lEPfkWsIlYZZYhhZ","pageType":"Documentation","title":" Provision and sync users from Microsoft Azure AD","description":"Connect, manage, and sync Microsoft Azure AD groups and users to your Atlassian organization.","url":"/provisioning-users/docs/provision-and-sync-users-from-microsoft-azure-ad/"}],"confluencePageId":null,"context":{"id":"coO8c7LypRMze4rajkC2I","type":"contextTheme","docsHomeSlug":"/provisioning-users/resources/","icon":{},"deployment":"Not Applicable","hubName":"Provisioning users"},"isCACContent":false,"pageType":"Documentation","relatedAppReferences":[],"tableOfContents":[{"title":"Before you connect to Google Workspace","id":"Before-you-connect-to-Google-Workspace"},{"title":"Connect to聽Google Workspace","id":"Connect-to-Google-Workspace"},{"title":"After you connect to Google Workspace","id":"After-you-connect-to-Google-Workspace"},{"title":"Product access for previously synced users","id":"Product-access-for-previously-synced-users"},{"title":"Disconnect from Google Workspace","id":"Disconnect-from-Google-Workspace"},{"title":"Product access for users after you disconnect Google Workspace","id":"Product-access-for-users-after-you-disconnect-Google-Workspace"}],"url":"/provisioning-users/docs/connect-to-g-suite/","versions":[],"bodyRenderedAdf":"<div class=\"adf__content\"><div style=\"position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden\"></div><div style=\"position:absolute;height:0;width:100%\"><object data=\"about:blank\" type=\"text/html\" style=\"position:absolute;height:0;width:100%\" aria-hidden=\"true\" tabindex=\"-1\"></object></div><div class=\"ak-renderer-wrapper sc-dymIpo gEdAYa\"><div></div><div class=\"sc-kXeGPI fIPKnQ\"><div class=\"ak-renderer-document\"><div style=\"background:#DEEBFF\" class=\"ak-editor-panel\" data-panel-type=\"info\"><span style=\"color:#0052CC\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel info\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><p data-renderer-start-pos=\"0\">You can now find <strong>Google Workspace </strong>in the same place you manage any identity provider. To find it, go to under <strong>Security </strong>> <strong>Identity providers. </strong><a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/provisioning-users/docs/connect-identity-providers-to-your-organization/\" title=\"https://support.atlassian.com/provisioning-users/docs/connect-identity-providers-to-your-organization/\"> Learn more about identity providers</a></p></div></div><p data-renderer-start-pos=\"181\">When you connect to聽Google Workspace, you sync your聽Google Workspace聽domains and the users under these domains to your Atlassian organization, giving you the power to manage all users from the Google Workspace admin console.</p><p data-renderer-start-pos=\"407\">In addition, all users on your email domain will be able to log in to Atlassian products with their Google account.</p><p data-renderer-start-pos=\"524\">When you connect to聽Google Workspace, you鈥檙e unable to <span><a href=\"https://support.atlassian.com/provisioning-users/docs/understand-user-provisioning/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">provision users</a></span>聽via SCIM or use <span><a href=\"https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on-with-an-identity-provider/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">SAML single sign-on</a></span>聽because we provision users from聽Google Workspace聽and they鈥檒l be able to authenticate through Google.</p><h2 id=\"Before-you-connect-to-Google-Workspace\">Before you connect to Google Workspace</h2><p data-renderer-start-pos=\"741\">These are the steps you must do before you connect to Google Workspace:</p><p data-renderer-start-pos=\"814\">1. Make sure you鈥檙e an organization admin for Atlassian</p><p data-renderer-start-pos=\"871\">2. Make sure you鈥檙e an admin for your聽Google Workspace account with the following聽permissions:</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"967\">Organization > Read</p></li><li><p data-renderer-start-pos=\"990\">Users > Read</p></li><li><p data-renderer-start-pos=\"1006\">Groups</p></li><li><p data-renderer-start-pos=\"1016\">Domain Settings</p></li></ul><p data-renderer-start-pos=\"1037\">3. Add a Google Workspace directory to your Atlassian organization. <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/provisioning-users/docs/choose-your-identity-provider/\" title=\"https://support.atlassian.com/provisioning-users/docs/choose-your-identity-provider/\">Learn how to add an identity provider</a></p><p data-renderer-start-pos=\"1145\">If your聽Google Workspace admin access is revoked, your聽Google Workspace sync will stop working.</p><h2 id=\"Connect-to-Google-Workspace\">Connect to聽Google Workspace</h2><p data-renderer-start-pos=\"1271\">You can find聽<strong>Google Workspace</strong>聽from your organization administration view after selecting聽<strong>Security> identity provider</strong>.</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"1390\">Go to <a class=\"sc-eIHaNI fVLHZh\" href=\"http://admin.atlassian.com/\" title=\"http://admin.atlassian.com/\">admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos=\"1472\">Choose <strong>Google Workspace </strong>as<strong> </strong>your identity provider.</p></li><li><p data-renderer-start-pos=\"1526\">Name and add your <strong>Google Workspace</strong> directory.</p></li><li><p data-renderer-start-pos=\"1575\">Select聽<strong>Connect聽Google Workspace</strong>.</p></li><li><p data-renderer-start-pos=\"1611\">Sign in to your聽Google Workspace account.</p></li><li><p data-renderer-start-pos=\"1656\">Select聽<strong>Allow</strong>聽to provide consent for Atlassian to view the information needed to connect Google Workspace. This information includes who you are on Google Workspace and your email address, domain, and users and groups under your domain.</p></li></ol><p data-renderer-start-pos=\"1897\">Once you鈥檙e done connecting you鈥檙e ready to set up new settings for Google Workspace. </p><p data-renderer-start-pos=\"1985\"><a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/provisioning-users/docs/set-up-g-suite/\" title=\"https://support.atlassian.com/provisioning-users/docs/set-up-g-suite/\">Learn more about setting up Google Workspace</a></p><h2 id=\"After-you-connect-to-Google-Workspace\">After you connect to Google Workspace</h2><p data-renderer-start-pos=\"2070\">We鈥檒l sync your users. When the sync happens you need to give product access to new users.</p><p data-renderer-start-pos=\"2162\">To grant new users product access:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"2198\">Go to your organization at <a class=\"sc-eIHaNI fVLHZh\" href=\"http://admin.atlassian.com\" title=\"http://admin.atlassian.com\">admin.atlassian.com</a></p></li><li><p data-renderer-start-pos=\"2248\">Select <strong>Sites</strong> <strong>and</strong> <strong>Products.</strong></p></li><li><p data-renderer-start-pos=\"2278\">Select <strong>Product Access</strong> in the left nav.</p></li><li><p data-renderer-start-pos=\"2320\">Add the group and its new users to products.</p></li></ol><div style=\"background:#EAE6FF\" class=\"ak-editor-panel\" data-panel-type=\"note\"><span style=\"color:#5243AA\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel note\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M8 4h8a2 2 0 0 1 2 2v12a2 2 0 0 1-2 2H8a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2zm1.5 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h5a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-5zm0 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h3a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-3z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><p data-renderer-start-pos=\"2370\">If you connect to Google Workspace product access is turned off for new users. After the first sync is completed, you can turn it on.聽</p></div></div><h3 id=\"Product-access-for-previously-synced-users\">Product access for previously synced users</h3><p data-renderer-start-pos=\"2552\">If you disconnect your organization, we maintain product access for your previously synced users. When you reconnect the organization, we remove product access from any previously synced users that are not part of the new sync.</p><p data-renderer-start-pos=\"2781\"><strong>Linking Google Workspace and Atlassian accounts</strong></p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"2830\"><em>If a user you鈥檙e syncing from聽Google Workspace already exists</em>, we鈥檒l link the Google Workspace and Atlassian accounts based on their primary email address and Google Workspace identification.</p></li></ul><p data-renderer-start-pos=\"3027\"><strong>Automatically sync product details</strong></p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"3063\"><em>If a user already exists in an organization but isn鈥檛 in the Google Workspace group you鈥檙e syncing</em>, the user keeps their product access in Atlassian after you sync.<br/><br/>However, we won鈥檛 sync your updates to product details of unsynced users in Google Workspace. Add the user to a synced group or sync all users to automatically keep their details up to date in your organization.</p></li></ul><p data-renderer-start-pos=\"3446\">We sync all聽Google Workspace users to a single group called聽<strong>All users from Google Workspace</strong>. To find this group, go to <strong>Groups</strong> in your <strong>Google Workspace </strong>directory.</p><div style=\"background:#EAE6FF\" class=\"ak-editor-panel\" data-panel-type=\"note\"><span style=\"color:#5243AA\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel note\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M8 4h8a2 2 0 0 1 2 2v12a2 2 0 0 1-2 2H8a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2zm1.5 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h5a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-5zm0 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h3a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-3z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><p data-renderer-start-pos=\"3609\">If you connect to Google Workspace and subscribe to <span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Atlassian Guard Standard</span></span></span>, you can sync specific聽Google Workspace users to specific groups.</p></div></div><p data-renderer-start-pos=\"3732\">All domains and sub-domains associated with your聽Google Workspace account become verified for your organization. Go to聽<strong>Settings</strong>聽>聽<strong>Domains</strong>聽and select the聽<strong>Google Workspace</strong>聽tab to see a list of those domains.</p><p data-renderer-start-pos=\"3939\">Updates you make to a synced Google Workspace account will get updated in your organization when聽Google Workspace syncs (every 4 hours). You see all synced users from the聽<strong>Directory</strong>聽>聽<strong>Managed accounts</strong>聽in the organization.</p><h2 id=\"Disconnect-from-Google-Workspace\">Disconnect from Google Workspace</h2><p data-renderer-start-pos=\"4195\">When you disconnect from Google Workspace, users permanently stop syncing. Your users can still log in to your products with their Google credentials or log in with Atlassian credentials after they reset their password. However, their details won't sync when you make changes to their Google accounts.</p><p data-renderer-start-pos=\"4498\">Unless you verify your domain at聽<a class=\"sc-eIHaNI fVLHZh\" href=\"http://admin.atlassian.com/\" title=\"http://admin.atlassian.com/\">admin.atlassian.com</a>, you won鈥檛 be able to manage or edit account details for users with accounts from that domain.</p><p data-renderer-start-pos=\"4647\">To disconnect your organization鈥檚 site(s) from Google Workspace:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"4713\">Go to <a class=\"sc-eIHaNI fVLHZh\" href=\"http://admin.atlassian.com/\" title=\"http://admin.atlassian.com/\">admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos=\"4795\">Navigate to聽<strong>Security</strong>聽>聽<strong>Identity providers </strong>and<strong> </strong>select<strong> </strong>your<strong> Google Workspace </strong>directory. 聽</p></li><li><p data-renderer-start-pos=\"4886\">Select聽<strong>Disconnect account</strong>聽and follow the prompts.</p></li><li><p data-renderer-start-pos=\"4939\">After you disconnect, we don't save any of your Google Workspace settings. You can start syncing your users again by setting up another connection to Google Workspace.</p></li></ol><h3 id=\"Product-access-for-users-after-you-disconnect-Google-Workspace\">Product access for users after you disconnect Google Workspace</h3><p data-renderer-start-pos=\"5176\">Users will not lose product access when you disconnect Google Workspace. If you require users to log in with Google, they will need to reset their password to log in.</p><p data-renderer-start-pos=\"5344\">聽</p></div></div></div></div>","metadata":{"id":"dyFjaGJmZa6WQ84OA84SU","type":"sitewideMetadata","publisher":"Atlassian","language":"en-US","license":"Except where otherwise noted, content in this space is licensed under a <a href=\"https://creativecommons.org/licenses/by/2.5/au/\">Creative Commons Attribution 2.5 Australia License</a>.","logo":"https://images.ctfassets.net/zsv3d0ugroxu/4usk6GCfTOCSKCwCQykYIu/34d7ed0904d9a0274fb906f86f51e1e1/Atlassian-vertical-blue-onecolor-rgb.svg","brand":"Atlassian","legalName":"Atlassian Corporation Plc","owns":"Jira Software,Jira Service Management,Jira Work Management,Jira Align,Confluence,Hipchat,Bitbucket,Bamboo,Crucible,Crowd,Sourcetree,OpsGenie,Statuspage,Trello,Halp,Mindville","siteName":"Atlassian 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class="pagetree__list pagetree__list--root"><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/provisioning-users/docs/provision-and-sync-users-from-an-identity-provider/" data-testid="atlas_link">Provision and sync users from an identity provider</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/provisioning-users/docs/understand-user-provisioning/" data-testid="atlas_link">Understand user provisioning</a></li><li 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href="/provisioning-users/docs/configure-user-provisioning-with-google-cloud/" data-testid="atlas_link">Configure user provisioning with Google Cloud</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/configure-user-provisioning-with-okta/" data-testid="atlas_link">Configure user provisioning with Okta</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/configure-user-provisioning-for-active-directory-or-ldap/" data-testid="atlas_link">Configure user provisioning for Active Directory or LDAP</a></li></ul></li><li class="pagetree__item "><a href="/provisioning-users/docs/resolve-group-conflicts-when-syncing-users/" data-testid="atlas_link">Resolve group conflicts when syncing users</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/sync-user-attributes-to-your-organization/" data-testid="atlas_link">Sync user attributes to your organization</a></li></ul></li><li class="pagetree__item pagetree__item--current-child-list"><div 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aria-label=""><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><circle cx="12" cy="12" r="5" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/provisioning-users/docs/connect-to-g-suite/" data-testid="atlas_link">Connect to Google Workspace</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/set-up-g-suite/" data-testid="atlas_link">Set up Google Workspace</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/manage-g-suite-user-syncing/" data-testid="atlas_link">Manage Google Workspace user syncing</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/resolve-conflicts-when-syncing-groups-from-g-suite/" data-testid="atlas_link">Resolve conflicts when syncing groups from Google Workspace</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/edit-g-suite-settings-and-users/" data-testid="atlas_link">Edit Google Workspace settings and users</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/require-users-to-log-in-with-google/" data-testid="atlas_link">Require users to log in with Google</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/g-suite-connection-troubleshooting/" data-testid="atlas_link">G Suite connection troubleshooting</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/provisioning-users/docs/connect-identity-providers-to-your-organization/" data-testid="atlas_link">Connect identity providers to your organization</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/provisioning-users/docs/add-identity-providers-to-connect-users/" data-testid="atlas_link">Add identity providers to connect users</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/provisioning-users/docs/what-are-identity-providers/" data-testid="atlas_link">Why connect identity providers?</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/supported-identity-providers/" data-testid="atlas_link">Supported identity providers</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/what-are-the-steps-to-connect-an-identity-provider/" data-testid="atlas_link">What are the steps to connect an identity provider?</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/terms-associated-with-your-identity-providers/" data-testid="atlas_link">Terms associated with identity providers</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/choose-your-identity-provider/" data-testid="atlas_link">Choose your identity provider</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/what-are-setup-options-for-provisioning-and-single-sign-on/" data-testid="atlas_link">Connect an identity provider</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/disconnect-your-identity-provider/" data-testid="atlas_link">Disconnect your identity provider</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/provisioning-users/docs/link-domains-to-identity-provider-directories/" data-testid="atlas_link">Link domains to identity provider directories</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/provisioning-users/docs/link-domains/" data-testid="atlas_link">Link domains</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/link-domains-to-a-different-directory/" data-testid="atlas_link">Link domains to a different directory</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/what-are-directories/" data-testid="atlas_link">What are directories?</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/what-are-linked-domains/" data-testid="atlas_link">What are linked domains?</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/provisioning-users/docs/add-identity-providers-to-connect-portal-only-customers/" data-testid="atlas_link">Add identity providers to connect portal-only customers</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/provisioning-users/docs/steps-to-connect-an-identity-provider-for-customers/" data-testid="atlas_link">Steps to connect an identity provider for customers</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/choose-your-identity-provider-for-portal-only-customers/" data-testid="atlas_link">Choose your identity provider for portal-only customers</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/connect-an-identity-provider/" data-testid="atlas_link">Connect an identity provider for portal-only customers</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/disconnect-your-identity-provider-for-portal-only-customers/" data-testid="atlas_link">Disconnect your identity provider for portal-only customers</a></li></ul></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/provisioning-users/docs/provision-and-sync-users-from-microsoft-azure-ad/" data-testid="atlas_link"> Provision and sync users from Microsoft Azure AD</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/provisioning-users/docs/choose-the-right-microsoft-azure-ad-option-for-you/" data-testid="atlas_link">Choose the right Microsoft Azure AD option for you</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/provisioning-users/docs/connect-and-sync-azure-ad-for-nested-groups/" data-testid="atlas_link">Connect and sync Azure AD for nested groups</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/provisioning-users/docs/connect-to-azure-active-directory/" data-testid="atlas_link">Connect to Azure Active Directory</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/set-up-sync-settings/" data-testid="atlas_link">Set up sync settings</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/manage-sync-settings/" data-testid="atlas_link">Manage sync settings</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/require-single-sign-on-for-user-login/" data-testid="atlas_link">Require single sign-on for user login</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/disconnect-azure-active-directory/" data-testid="atlas_link">Disconnect Azure Active Directory</a></li></ul></li><li class="pagetree__item "><a href="/provisioning-users/docs/switch-from-azure-ad-for-nested-groups-to-scim/" data-testid="atlas_link">Switch from Azure AD for nested groups to SCIM</a><ul class="pagetree__list false" style="display:none"></ul></li><li class="pagetree__item "><a href="/provisioning-users/docs/switch-from-scim-to-azure-ad-for-nested-groups/" data-testid="atlas_link">Switch from SCIM to Azure AD for nested groups</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/provisioning-users/docs/understand-azure-ad-syncing-for-nested-groups/" data-testid="atlas_link">Understand Azure AD syncing for nested groups</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/provisioning-users/docs/how-does-azure-ad-for-nested-groups-work/" data-testid="atlas_link">How does Azure AD for nested groups work?</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/what-are-nested-groups/" data-testid="atlas_link">What are nested groups?</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/limitations-of-azure-ad-for-nested-groups/" data-testid="atlas_link">Limitations of Azure AD for nested groups</a></li></ul></li></ul></li></ul></div></div></aside><main class="topic__container"><div class="topic__sub-header" data-testid="topic_sub_header"><div class="breadcrumbs-wrapper" data-testid="breadcrumbs"><div class="BreadcrumbsContainer-tgj96-0 eiYreW"><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Atlassian Support</span></span></a><div class="Separator-c8t0qf-0 kSIZGq">/</div></div><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/provisioning-users/resources/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Provisioning users Resources</span></span></a><div class="Separator-c8t0qf-0 kSIZGq">/</div></div><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/provisioning-users/docs/provision-and-sync-users-from-g-suite/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Provision and sync users from Google Workspace</span></span></a></div></div></div></div><article class="topic__inner-container margin-top-medium" id="maincontent"><div class="title margin-bottom-medium"><h1>Connect to Google Workspace</h1></div><div class="topic__body"><div><div class='adf__content'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div style='position:absolute;height:0;width:100%'><object data='about:blank' type='text/html' style='position:absolute;height:0;width:100%' aria-hidden='true' tabindex='-1'></object></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='0'>You can now find <strong>Google Workspace </strong>in the same place you manage any identity provider. To find it, go to under <strong>Security </strong>> <strong>Identity providers. </strong><a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/provisioning-users/docs/connect-identity-providers-to-your-organization/' title='https://support.atlassian.com/provisioning-users/docs/connect-identity-providers-to-your-organization/'> Learn more about identity providers</a></p></div></div><p data-renderer-start-pos='181'>When you connect to聽Google Workspace, you sync your聽Google Workspace聽domains and the users under these domains to your Atlassian organization, giving you the power to manage all users from the Google Workspace admin console.</p><p data-renderer-start-pos='407'>In addition, all users on your email domain will be able to log in to Atlassian products with their Google account.</p><p data-renderer-start-pos='524'>When you connect to聽Google Workspace, you鈥檙e unable to <span><a href='https://support.atlassian.com/provisioning-users/docs/understand-user-provisioning/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>provision users</a></span>聽via SCIM or use <span><a href='https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on-with-an-identity-provider/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>SAML single sign-on</a></span>聽because we provision users from聽Google Workspace聽and they鈥檒l be able to authenticate through Google.</p><h2 id='Before-you-connect-to-Google-Workspace'>Before you connect to Google Workspace</h2><p data-renderer-start-pos='741'>These are the steps you must do before you connect to Google Workspace:</p><p data-renderer-start-pos='814'>1. Make sure you鈥檙e an organization admin for Atlassian</p><p data-renderer-start-pos='871'>2. Make sure you鈥檙e an admin for your聽Google Workspace account with the following聽permissions:</p><ul class='ak-ul'><li><p data-renderer-start-pos='967'>Organization > Read</p></li><li><p data-renderer-start-pos='990'>Users > Read</p></li><li><p data-renderer-start-pos='1006'>Groups</p></li><li><p data-renderer-start-pos='1016'>Domain Settings</p></li></ul><p data-renderer-start-pos='1037'>3. Add a Google Workspace directory to your Atlassian organization. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/provisioning-users/docs/choose-your-identity-provider/' title='https://support.atlassian.com/provisioning-users/docs/choose-your-identity-provider/'>Learn how to add an identity provider</a></p><p data-renderer-start-pos='1145'>If your聽Google Workspace admin access is revoked, your聽Google Workspace sync will stop working.</p><h2 id='Connect-to-Google-Workspace'>Connect to聽Google Workspace</h2><p data-renderer-start-pos='1271'>You can find聽<strong>Google Workspace</strong>聽from your organization administration view after selecting聽<strong>Security> identity provider</strong>.</p><ol class='ak-ol'><li><p data-renderer-start-pos='1390'>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos='1472'>Choose <strong>Google Workspace </strong>as<strong> </strong>your identity provider.</p></li><li><p data-renderer-start-pos='1526'>Name and add your <strong>Google Workspace</strong> directory.</p></li><li><p data-renderer-start-pos='1575'>Select聽<strong>Connect聽Google Workspace</strong>.</p></li><li><p data-renderer-start-pos='1611'>Sign in to your聽Google Workspace account.</p></li><li><p data-renderer-start-pos='1656'>Select聽<strong>Allow</strong>聽to provide consent for Atlassian to view the information needed to connect Google Workspace. This information includes who you are on Google Workspace and your email address, domain, and users and groups under your domain.</p></li></ol><p data-renderer-start-pos='1897'>Once you鈥檙e done connecting you鈥檙e ready to set up new settings for Google Workspace. </p><p data-renderer-start-pos='1985'><a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/provisioning-users/docs/set-up-g-suite/' title='https://support.atlassian.com/provisioning-users/docs/set-up-g-suite/'>Learn more about setting up Google Workspace</a></p><h2 id='After-you-connect-to-Google-Workspace'>After you connect to Google Workspace</h2><p data-renderer-start-pos='2070'>We鈥檒l sync your users. When the sync happens you need to give product access to new users.</p><p data-renderer-start-pos='2162'>To grant new users product access:</p><ol class='ak-ol'><li><p data-renderer-start-pos='2198'>Go to your organization at <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com' title='http://admin.atlassian.com'>admin.atlassian.com</a></p></li><li><p data-renderer-start-pos='2248'>Select <strong>Sites</strong> <strong>and</strong> <strong>Products.</strong></p></li><li><p data-renderer-start-pos='2278'>Select <strong>Product Access</strong> in the left nav.</p></li><li><p data-renderer-start-pos='2320'>Add the group and its new users to products.</p></li></ol><div style='background:#EAE6FF' class='ak-editor-panel' data-panel-type='note'><span style='color:#5243AA' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel note'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M8 4h8a2 2 0 0 1 2 2v12a2 2 0 0 1-2 2H8a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2zm1.5 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h5a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-5zm0 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h3a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-3z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='2370'>If you connect to Google Workspace product access is turned off for new users. After the first sync is completed, you can turn it on.聽</p></div></div><h3 id='Product-access-for-previously-synced-users'>Product access for previously synced users</h3><p data-renderer-start-pos='2552'>If you disconnect your organization, we maintain product access for your previously synced users. When you reconnect the organization, we remove product access from any previously synced users that are not part of the new sync.</p><p data-renderer-start-pos='2781'><strong>Linking Google Workspace and Atlassian accounts</strong></p><ul class='ak-ul'><li><p data-renderer-start-pos='2830'><em>If a user you鈥檙e syncing from聽Google Workspace already exists</em>, we鈥檒l link the Google Workspace and Atlassian accounts based on their primary email address and Google Workspace identification.</p></li></ul><p data-renderer-start-pos='3027'><strong>Automatically sync product details</strong></p><ul class='ak-ul'><li><p data-renderer-start-pos='3063'><em>If a user already exists in an organization but isn鈥檛 in the Google Workspace group you鈥檙e syncing</em>, the user keeps their product access in Atlassian after you sync.<br><br>However, we won鈥檛 sync your updates to product details of unsynced users in Google Workspace. Add the user to a synced group or sync all users to automatically keep their details up to date in your organization.</p></li></ul><p data-renderer-start-pos='3446'>We sync all聽Google Workspace users to a single group called聽<strong>All users from Google Workspace</strong>. To find this group, go to <strong>Groups</strong> in your <strong>Google Workspace </strong>directory.</p><div style='background:#EAE6FF' class='ak-editor-panel' data-panel-type='note'><span style='color:#5243AA' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel note'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M8 4h8a2 2 0 0 1 2 2v12a2 2 0 0 1-2 2H8a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2zm1.5 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h5a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-5zm0 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h3a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-3z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='3609'>If you connect to Google Workspace and subscribe to <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Atlassian Guard Standard</span></span></span>, you can sync specific聽Google Workspace users to specific groups.</p></div></div><p data-renderer-start-pos='3732'>All domains and sub-domains associated with your聽Google Workspace account become verified for your organization. Go to聽<strong>Settings</strong>聽>聽<strong>Domains</strong>聽and select the聽<strong>Google Workspace</strong>聽tab to see a list of those domains.</p><p data-renderer-start-pos='3939'>Updates you make to a synced Google Workspace account will get updated in your organization when聽Google Workspace syncs (every 4 hours). You see all synced users from the聽<strong>Directory</strong>聽>聽<strong>Managed accounts</strong>聽in the organization.</p><h2 id='Disconnect-from-Google-Workspace'>Disconnect from Google Workspace</h2><p data-renderer-start-pos='4195'>When you disconnect from Google Workspace, users permanently stop syncing. Your users can still log in to your products with their Google credentials or log in with Atlassian credentials after they reset their password. However, their details won't sync when you make changes to their Google accounts.</p><p data-renderer-start-pos='4498'>Unless you verify your domain at聽<a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>, you won鈥檛 be able to manage or edit account details for users with accounts from that domain.</p><p data-renderer-start-pos='4647'>To disconnect your organization鈥檚 site(s) from Google Workspace:</p><ol class='ak-ol'><li><p data-renderer-start-pos='4713'>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos='4795'>Navigate to聽<strong>Security</strong>聽>聽<strong>Identity providers </strong>and<strong> </strong>select<strong> </strong>your<strong> Google Workspace </strong>directory. 聽</p></li><li><p data-renderer-start-pos='4886'>Select聽<strong>Disconnect account</strong>聽and follow the prompts.</p></li><li><p data-renderer-start-pos='4939'>After you disconnect, we don't save any of your Google Workspace settings. You can start syncing your users again by setting up another connection to Google Workspace.</p></li></ol><h3 id='Product-access-for-users-after-you-disconnect-Google-Workspace'>Product access for users after you disconnect Google Workspace</h3><p data-renderer-start-pos='5176'>Users will not lose product access when you disconnect Google Workspace. If you require users to log in with Google, they will need to reset their password to log in.</p><p data-renderer-start-pos='5344'>聽</p></div></div></div></div></div><div data-testid="feedback_buttons" class="feedback"><p class="feedback__question-text">Was this helpful?</p><button class="feedback__yes-button sc-jKJlTe dnzyaD" spacing="default" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Yes</span></span></button><div class="feedback__no-wrapper"><button class="feedback__no-button sc-jKJlTe dnzyaD" spacing="default" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 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