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Los centros de ayuda se integran perfectamente con tu marca para contestar las preguntas frecuentes, el chat ofrece ayuda inmediata en la propia aplicación y Connect ofrece recomendaciones y notificaciones personalizadas, como sucede cuando se cancela un concierto. </p><a href="/service-suite/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Echa un vistazo a Suite</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 RErwA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="ImageLockupstyle__ImageLockupRoot-sc-u9g9of-0 hGZBGY"><div class="ImageLockupstyle__BackgroundContainer-sc-u9g9of-1 jIzIfo"><div shape="circle" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 bMxtMQ"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-industry-media/img-media-2-704q5-optimized.jpg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-media/img-media-2-704q5-optimized.jpg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-industry-media/img-media-2-704q5-optimized.jpg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-industry-media/img-media-2-704q5-optimized.jpg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-industry-media/img-media-2-704q5-optimized.jpg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-media/img-media-2-704q5-optimized.jpg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-industry-media/img-media-2-704q5-optimized.jpg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-industry-media/img-media-2-704q5-optimized.jpg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-industry-media/img-media-2-704q5-optimized.jpg"/></noscript></span></span></div></div><div class="ImageLockupstyle__ForegroundLayer-sc-u9g9of-2 hXuZnp"><div class="ImageLockupstyle__ForegroundContainer-sc-u9g9of-3 gsEyBj"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27696%27%20height=%27696%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-media/scr-media-2-2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-media/scr-media-2-2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-media/scr-media-2-2x.png"/></noscript></span></span></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 ieygmj"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 MmDtm Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG bBcjGP" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Deja que los agentes tomen el control</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Sea cual sea la experiencia de los agentes, tendrán todas las herramientas que necesitan para responder preguntas de forma más rápida y eficaz. Los agentes pueden utilizar la vista completa de los clientes para proporcionar un servicio personalizado a cada cliente. Los empleados tienen menos trabajo si utilizas automatizaciones y una base de conocimientos.</p><a href="/service/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Más información sobre Support y Guide</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 gFlDOc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="ImageLockupstyle__ImageLockupRoot-sc-u9g9of-0 niPNr"><div class="ImageLockupstyle__BackgroundContainer-sc-u9g9of-1 jIzIfo"><div shape="square" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jvviVs"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-industry-media/img-media-3-704q5-optimized.jpg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-media/img-media-3-704q5-optimized.jpg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-industry-media/img-media-3-704q5-optimized.jpg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-industry-media/img-media-3-704q5-optimized.jpg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-industry-media/img-media-3-704q5-optimized.jpg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-media/img-media-3-704q5-optimized.jpg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-industry-media/img-media-3-704q5-optimized.jpg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-industry-media/img-media-3-704q5-optimized.jpg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-industry-media/img-media-3-704q5-optimized.jpg"/></noscript></span></span></div></div><div class="ImageLockupstyle__ForegroundLayer-sc-u9g9of-2 gDMPFW"><div class="ImageLockupstyle__ForegroundContainer-sc-u9g9of-3 gsEyBj"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27696%27%20height=%27696%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-media/scr-media-3-2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-media/scr-media-3-2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-media/scr-media-3-2x.png"/></noscript></span></span></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 ieygmj"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bGwNCO Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Toma el mando</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Evalúa las interacciones con los clientes en todos los canales. La visibilidad de todas las operaciones (producción, distribución de contenido y comercialización) te permite hacer el seguimiento de las tendencias de cliente y los datos más importantes.</p><a href="/service/analytics/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Más información sobre Explore</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 RErwA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="ImageLockupstyle__ImageLockupRoot-sc-u9g9of-0 hGZBGY"><div class="ImageLockupstyle__BackgroundContainer-sc-u9g9of-1 jIzIfo"><div shape="circle" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 bMxtMQ"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-industry-media/img-media-4-704q5-optimized.jpg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-media/img-media-4-704q5-optimized.jpg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-industry-media/img-media-4-704q5-optimized.jpg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-industry-media/img-media-4-704q5-optimized.jpg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-industry-media/img-media-4-704q5-optimized.jpg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-media/img-media-4-704q5-optimized.jpg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-industry-media/img-media-4-704q5-optimized.jpg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-industry-media/img-media-4-704q5-optimized.jpg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-industry-media/img-media-4-704q5-optimized.jpg"/></noscript></span></span></div></div><div class="ImageLockupstyle__ForegroundLayer-sc-u9g9of-2 hXuZnp"><div class="ImageLockupstyle__ForegroundContainer-sc-u9g9of-3 gsEyBj"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27696%27%20height=%27696%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-media/scr-media-4-2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-media/scr-media-4-2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-media/scr-media-4-2x.png"/></noscript></span></span></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 fBvMzy"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Descubre lo que puede aportar Zendesk</h2><a href="/demo/" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Ver una demostración</a></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 kkyFbk"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 cXyPvE Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 heYmwg"><img src="https://web-assets.zendesk.com/images/p-industry-media/logo-mediaocean-gray.svg" class="Quotestyle__QuoteImg-sc-rczw5k-1 cKaysk"/><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Más contenido, menos problemas</p><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">"Con frecuencia, nuestros clientes no tienen detalles suficientes sobre un producto para afinar una búsqueda. Con Zendesk Guide nos resultó muy fácil crear vídeos y otro material de aprendizaje sin personal ni presupuesto adicionales. Los clientes pueden buscar lo que necesitan sin problemas".</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Stephanie Dorman</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Vicepresidenta sénior de servicios de atención al cliente de Mediaocean</p></cite><a href="/customer/mediaocean/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN Quotestyle__QuoteLink-sc-rczw5k-3 goXaRa" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Sigue leyendo.</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div><div class="StyledCol-sc-inuw62-0 eOciey Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG bftXJe" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27888%27%20height=%27888%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-industry-media/customer-mediaocean.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-media/customer-mediaocean.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-media/customer-mediaocean.jpg"/></noscript></span></span></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 kkyFbk"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 cKBTpM Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 heYmwg"><img src="https://web-assets.zendesk.com/images/p-industry-media/logo-riotgames-gray.svg" class="Quotestyle__QuoteImg-sc-rczw5k-1 cKaysk"/><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Anticípate a los siguientes pasos</p><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">"Zendesk recibe muchísimas sugerencias de clientes y suele adelantarse a lo que necesitamos incluso antes de que nosotros lo sepamos".</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Shaun "BlueFire" Randall</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Gestor de productos de ingeniería de soporte de Riot Games</p></cite><a href="/customer/mediaocean/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN Quotestyle__QuoteLink-sc-rczw5k-3 goXaRa" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Sigue leyendo.</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div><div class="StyledCol-sc-inuw62-0 ehaMPe Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG bftXJe" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27888%27%20height=%27888%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-industry-media/customer-riotgames.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-media/customer-riotgames.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-media/customer-riotgames.jpg"/></noscript></span></span></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 kkyFbk"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Se integra a la perfección con tus herramientas</h2></div></div></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="LogotypeRowstyle__LogotypeRowRoot-sc-p9wc1w-0"><div class="LogotypeRowstyle__LogotypeRowBasic-sc-p9wc1w-3 fNogSY"><img src="https://web-assets.zendesk.com/images/p-industry-media/logo-discord-gray.svg" alt="Discord" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-industry-media/logo-salesforce-gray.svg" alt="Salesforce" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-industry-media/logo-jira-software-gray.svg" alt="Jira Software" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-industry-media/logo-slack-gray.svg" alt="Slack" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-industry-media/logo-google-play-gray.svg" alt="Google Play" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-industry-media/logo-unity-gray.svg" alt="Unity" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/marketplace/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Visita el marketplace de aplicaciones</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 kkyFbk"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="Carouselstyle__CarouselHeader-sc-o4o4ur-4 iHOpQj"><div><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Explora recursos para medios de comunicación y entretenimiento</h3></div><div class="Carouselstyle__CarouselArrowsContainer-sc-o4o4ur-5 jEKEwf"><button aria-label="Previous" disabled="" class="Carouselstyle__CarouselArrowContainer-sc-o4o4ur-2 bjKwkY"><svg xmlns="http://www.w3.org/2000/svg" width="8" height="16" viewBox="0 0 8 16" fill="currentColor" class="Carouselstyle__CarouselArrowLeft-sc-o4o4ur-1 kcbGIx"><path d="m8.274 14.956-.997.97L.538 8.999a1.533 1.533 0 0 1-.084-2.11l.084-.091L7.291.045l.984.984-6.753 6.753q-.099.098-.024.205l.03.035z"></path></svg></button><button aria-label="Next" class="Carouselstyle__CarouselArrowContainer-sc-o4o4ur-2 bZNNdy"><svg xmlns="http://www.w3.org/2000/svg" width="8" height="16" viewBox="0 0 8 16" fill="currentColor" class="Carouselstyle__CarouselArrowRight-sc-o4o4ur-0 cmHDpI"><path d="m.073 14.956.997.97 6.739-6.927c.59-.59.618-1.491.084-2.11l-.084-.091L1.056.045l-.984.984 6.753 6.753q.099.098.024.205l-.03.035z"></path></svg></button></div></div><div class="slick-slider Carouselstyle__CarouselSlider-sc-o4o4ur-6 PnLxO slick-initialized" dir="ltr"><button type="button" data-role="none" class="slick-arrow slick-prev slick-disabled" style="display:block"> Previous</button><div class="slick-list"><div class="slick-track" style="width:200%;left:0%"><div data-index="0" class="slick-slide slick-active slick-current" tabindex="-1" aria-hidden="false" style="outline:none;width:16.666666666666668%"><div><div tabindex="-1" style="width:100%;display:inline-block"><a href="/resources/mediaocean-empowers-better-customer-support-teams-content-zendesk/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Cardstyle__CardRoot-sc-1g3sojj-1 fLPFiq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Caso práctico del ROI de Mediaocean procedente del IDC</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Investigación e informes</p><div shape="rectangle" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jcFGcC"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-industry-media/resource-mediaocean-2x.jpg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-media/resource-mediaocean-2x.jpg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-industry-media/resource-mediaocean-2x.jpg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-industry-media/resource-mediaocean-2x.jpg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-industry-media/resource-mediaocean-2x.jpg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-media/resource-mediaocean-2x.jpg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-industry-media/resource-mediaocean-2x.jpg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-industry-media/resource-mediaocean-2x.jpg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-industry-media/resource-mediaocean-2x.jpg"/></noscript></span></span></div><p data-interaction-type="link-primary" class="Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Leer el informe</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 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src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-industry-media/resource-podcast-2x.jpg"/></noscript></span></span></div><p data-interaction-type="link-primary" class="Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Escucha el podcast</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></p></a></div></div></div><div data-index="2" class="slick-slide slick-active" tabindex="-1" aria-hidden="false" style="outline:none;width:16.666666666666668%"><div><div tabindex="-1" style="width:100%;display:inline-block"><a href="/resources/discord/" 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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-industry-media/resource-discord-2x.jpg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-media/resource-discord-2x.jpg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-industry-media/resource-discord-2x.jpg 828w, 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viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></p></a></div></div></div><div data-index="3" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:16.666666666666668%"><div><div tabindex="-1" style="width:100%;display:inline-block"><a href="/resources/keep-video-gamers-happy-4-customer-service-tools/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Cardstyle__CardRoot-sc-1g3sojj-1 fLPFiq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Videojugadores siempre contentos</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Publicación en el blog</p><div shape="rectangle" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jcFGcC"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-industry-media/resource-gamers-2x.jpg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-media/resource-gamers-2x.jpg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-industry-media/resource-gamers-2x.jpg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-industry-media/resource-gamers-2x.jpg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-industry-media/resource-gamers-2x.jpg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-media/resource-gamers-2x.jpg 1920w, 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data-index="4" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:16.666666666666668%"><div><div tabindex="-1" style="width:100%;display:inline-block"><a href="/resources/streamlining-customer-service-app-support-solutions/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Cardstyle__CardRoot-sc-1g3sojj-1 fLPFiq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Optimización de la atención al cliente con soluciones de soporte en las aplicaciones</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Informe</p><div shape="rectangle" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jcFGcC"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span 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type="application/json">{"props":{"pageProps":{"meta":{"alternates":{"de":"https://www.zendesk.de/media/","es":"https://www.zendesk.es/media/","fr":"https://www.zendesk.fr/media/","hk":"https://www.zendesk.hk/media/","it":"https://www.zendesk.com/it/media/","kr":"https://www.zendesk.kr/media/","mx":"https://www.zendesk.com.mx/media/","nl":"https://www.zendesk.nl/media/","th":"https://www.zendesk.com/th/media/","tw":"https://www.zendesk.tw/media/","dk":"https://www.zendesk.com/dk/media/","se":"https://www.zendesk.com/se/media/","us":"https://www.zendesk.com/media/","br":"https://www.zendesk.com.br/media/","gb":"https://www.zendesk.co.uk/media/","jp":"https://www.zendesk.co.jp/media/"},"related":[],"tags":[],"backupLocale":false},"attributes":{"_yoast_wpseo_sitemap-html-include":"-","_encloseme":"1","_wp_page_template":"templates/page-migrated.php","_katamari-temp-source_id":"388131","katamari-1":"Zendesk para medios de comunicación y entretenimiento","katamari-2":"Deja que los clientes sean los protagonistas","katamari-3":"Tu atención al cliente debe ser de la misma calidad que tu contenido. Cada vez hay más opciones en los medios de comunicación y el entretenimiento, por lo que nunca ha sido tan importante ofrecer experiencias del cliente rápidas y personales. Zendesk está diseñado para ayudar a las marcas de todo el mundo a crear las mejores experiencias del cliente posibles.","katamari-4":"Programa una demostración","katamari-5":"Algunos de nuestros \u003cspan\u003efans más entusiastas\u003c/span\u003e","katamari-swap-1":"\u003cdiv class=\"col col-img col-2 col-small-1 col-medium-1\"\u003e\r\n\u003ca href=\"/customer/fcc/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/p-industry-media/logo-fcc.svg\" alt=\"Logotipo: FCC\"\u003e\u003c/a\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"col col-img col-3 col-small-2 col-medium-2\"\u003e\r\n\u003ca href=\"/customer/mediaocean/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/p-industry-media/logo-mediaocean.svg\" alt=\"Logotipo: Mediaocean\"\u003e\u003c/a\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"col col-img col-6 col-small-2 col-medium-2\"\u003e\r\n\u003ca href=\"/customer/riot-games/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/p-industry-media/logo-riotgames.png\" alt=\"Logotipo: Riot Games\"\u003e\u003c/a\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"col col-img col-3 col-small-2 col-medium-2\"\u003e\r\n\u003ca href=\"/customer/adroll/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/p-industry-media/logo-adroll.svg\" alt=\"Logotipo: AdRoll\"\u003e\u003c/a\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"col col-img col-3 col-small-2 col-medium-2\"\u003e\r\n\u003ca href=\"/customer/rovio/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/p-industry-media/logo-rovio.svg\" alt=\"Logotipo: Rovio\"\u003e\u003c/a\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"col col-img col-6 col-small-2 col-medium-2\"\u003e\r\n\u003ca href=\"/customer/foursquare/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/p-industry-media/logo-foursquare.svg\" alt=\"Logotipo: Foursquare\"\u003e\u003c/a\u003e\r\n\u003c/div\u003e","katamari-6":"La estrategia de Zendesk para medios de comunicación y \u003cspan\u003eentretenimiento\u003c/span\u003e","katamari-7":"Trata a cada cliente como un VIP","katamari-8":"Todos tus clientes deben sentirse como si fueran VIP. Sin embargo, cuando los datos están distribuidos en varios sistemas, dar soporte a las comunidades y mantener la interacción es una tarea difícil. Con \u003ca href=\"/platform/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eZendesk\u003c/span\u003e\u003c/a\u003e puedes integrar todos tus datos en un único lugar central. Con las API y un amplio marketplace de aplicaciones, hoy es más fácil que nunca llevar un seguimiento del uso de los productos, las preferencias de los usuarios, el historial de facturación y el tamaño de la cuenta. De esta manera, puedes identificar y segmentar a tus audiencias y ofrecerles un soporte completamente personalizado.","katamari-9":"Más información sobre la \u003ca href=\"/platform/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eplataforma de Zendesk\u003c/span\u003e\u003c/a\u003e","katamari-10":"Conecta en cualquier canal","katamari-11":"Con Zendesk, puedes ofrecer ayuda en cualquier canal, las 24 horas del día. Los Centros de ayuda con tu marca se integran perfectamente con tu IP propia para resolver las dudas frecuentes, el chat ofrece ayuda inmediata dentro de la aplicación y \u003ca href=\"/connect/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eConnect\u003c/span\u003e\u003c/a\u003e ofrece recomendaciones personalizadas y notificaciones proactivas, como sucede cuando se cancela un concierto. Esto es poner el soporte al alcance de los clientes, lo que quiere decir que pueden volver de inmediato a lo que estaban haciendo.","katamari-12":"Echa un vistazo a \u003ca href=\"/support-suite/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eZendesk Support Suite\u003c/span\u003e\u003c/a\u003e","katamari-13":"Deja que los agentes tomen el control","katamari-14":"Sea cual sea la experiencia de los agentes, asegúrate de que disponen de las herramientas que necesitan para responder preguntas de forma más rápida y eficaz. Los agentes pueden utilizar la vista completa de los clientes que ofrece Zendesk para proporcionar un servicio personalizado a cada cliente. Por otra parte, las automatizaciones y la base de conocimientos unificada permiten terminar tareas sencillas con muy poco esfuerzo, para que los agentes sigan trabajando y los clientes estén satisfechos.","katamari-15":"Más información sobre \u003ca href=\"/support/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eZendesk Support\u003c/span\u003e\u003c/a\u003e y \u003ca href=\"/guide/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eZendesk Guide\u003c/span\u003e\u003c/a\u003e","katamari-16":"Toma el mando","katamari-17":"Evalúa las interacciones con los clientes en todos los canales mediante Zendesk Explore. La visibilidad de todas las operaciones de producción, distribución de contenido y comercialización te permite seguir las tendencias de cliente y los datos más importantes.","katamari-18":"Analiza a fondo con \u003ca href=\"/explore/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eZendesk Explore\u003c/span\u003e\u003c/a\u003e","katamari-19":"Programa una demostración","katamari-20":"A medida que evoluciona tu negocio, Zendesk evoluciona \u003cspan\u003econtigo\u003c/span\u003e","katamari-21":"Cambia el \u003cspan\u003econtenido obsoleto\u003c/span\u003e","katamari-22":"Demos paso a las novedades","katamari-23":"\"Zendesk Support representa una alternativa real para los productos heredados. Se diferencia por la rapidez de su puesta en marcha, que reduce enormemente los costes y plazos de implementación. Zendesk Support hace lo que necesitamos en la actualidad y está más que preparado para afrontar el futuro y ayudar a los responsables de la toma de decisiones\".","katamari-24":"Dustin Laun","katamari-25":"Asesor sénior de innovación y tecnología de la \u003cspan\u003eComisión Federal de Comunicaciones\u003c/span\u003e (FCC, por su siglas en inglés)","katamari-26":"Descubre cómo la \u003cspan class=\"faux-link\"\u003eFCC\u003c/span\u003e redujo el tiempo de respuesta global en al menos 10 días gracias a Zendesk","katamari-27":"Aumenta la satisfacción de los clientes y agentes","katamari-28":"Más contenido, menos problemas","katamari-29":"\"Con frecuencia, nuestros clientes no tienen detalles suficientes sobre un producto para afinar una búsqueda. Con Zendesk Guide nos resultó muy fácil crear vídeos y otro material de aprendizaje sin personal ni presupuesto adicionales. Los clientes pueden buscar lo que necesitan sin problemas\".","katamari-30":"Stephanie Dorman","katamari-31":"Vicepresidenta sénior de servicios de atención al cliente de Mediaocean","katamari-32":"Descubre cómo en \u003cspan class=\"faux-link\"\u003eMediaocean\u003c/span\u003e la adopción del portal aumentó en un 305 % en seis semanas \u003cspan\u003egracias a Zendesk\u003c/span\u003e","katamari-33":"Reduce los tiempos de espera y aumenta el nivel de satisfacción","katamari-34":"Anticípate a los siguientes pasos","katamari-35":"\"Zendesk recibe muchísimas sugerencias de clientes y suele adelantarse a lo que necesitamos incluso antes de que nosotros lo sepamos\".","katamari-36":"Shaun \"BlueFire\" Randall","katamari-37":"Gestor de productos de ingeniería de soporte de Riot Games","katamari-38":"Descubre cómo \u003cspan class=\"faux-link\"\u003eRiot Games\u003c/span\u003e utiliza Zendesk para aumentar el nivel de satisfacción de sus más de 100 millones de usuarios mensuales","katamari-39":"Obtén visibilidad omnicanal","katamari-40":"Visión de conjunto","katamari-41":"\"Sabemos mucho más sobre nuestras llamadas, chats y correos electrónicos porque ahora podemos tenerlo todo en un único lugar. Etiquetamos los tickets, entendemos los motivos y hacemos cambios fácilmente. Para nosotros es una ventaja enorme\".","katamari-42":"Zach Kulas","katamari-43":"Director de atención global de 99designs","katamari-44":"Descubre cómo \u003cspan class=\"faux-link\"\u003e99designs\u003c/span\u003e tiene una impresionante CSAT del 97 % \u003cspan\u003egracias a Zendesk\u003c/span\u003e","katamari-45":"Integra Zendesk fácilmente con las demás empresas \u003cspan\u003ede tu ecosistema:\u003c/span\u003e","katamari-46":"Visita el marketplace de aplicaciones","katamari-47":"¿Quieres obtener más información sobre Zendesk para medios de comunicación y entretenimiento?","katamari-48":"Caso práctico del ROI de Mediaocean procedente del IDC","katamari-49":"Investigación e informes","katamari-50":"Leer el informe","katamari-51":"Cambiar la experiencia de cliente en los cines con MoviePass","katamari-52":"Podcast","katamari-53":"Escucha el podcast","katamari-54":"Escalado del servicio de soporte con Discord","katamari-55":"Webinar","katamari-56":"Ver el seminario web","katamari-57":"Videojugadores siempre contentos","katamari-58":"Publicación en el blog","katamari-59":"Leer el artículo","katamari-60":"Optimización de la atención al cliente con soluciones de soporte en las aplicaciones","katamari-61":"Informe","katamari-62":"Leer el informe","katamari-63":"Mediaocean: atención de la máxima calidad con Zendesk","katamari-64":"Webinar","katamari-65":"Ver el seminario web","katamari-66":"El autoservicio ayuda a Reverb a llegar a los clientes","katamari-67":"Publicación en el blog","katamari-68":"Leer el artículo","katamari-69":"Videojugadores siempre activos gracias a la atención al cliente","katamari-70":"Publicación en el blog","katamari-71":"Leer el artículo","katamari-72":"Comienza hoy mismo","katamari-73":"Prueba gratuita","katamari-74":"Ver una demostración","_edit_lock":"1674503079:2901","_edit_last":"2901","zen-hero-h1":"Los clientes son los protagonistas","zen-hero-subtitle":"Zendesk para el entretenimiento","zen-hero-text":"Cada vez hay más opciones en los medios de comunicación y el entretenimiento, por lo que ofrecer experiencias del cliente rápidas y personales es esencial. Zendesk está diseñado para ayudar a las marcas de todo el mundo y de cualquier tamaño a crear experiencias tan interesantes como el contenido.","zen-media-cta-get-a-demo":"Ver una demostración","zen-media-fan-logos":"Algunos de nuestros fans más entusiastas","zen-media-relation-1-heading":"Trata a cada cliente como un VIP","zen-media-relation-1-text":"Tus clientes deben sentirse como si fueran VIP. Eso no es algo fácil cuando sus datos están esparcidos por muchos sistemas. Zendesk integra todos los datos en un único lugar central. Nuestro Marketplace de aplicaciones facilita hacer el seguimiento de la utilización de los productos, las preferencias, el historial de facturación y el tamaño de las cuentas. De esta forma, puedes identificar y segmentar audiencias para ofrecerles atención personalizada.","zen-media-relation-1-link":"Más información sobre la plataforma de Zendesk","zen-media-relation-2-heading":"Conecta en cualquier canal","zen-media-relation-2-text":"Proporciona ayuda en cualquier canal, las 24 horas del día. Los centros de ayuda se integran perfectamente con tu marca para contestar las preguntas frecuentes, el chat ofrece ayuda inmediata en la propia aplicación y Connect ofrece recomendaciones y notificaciones personalizadas, como sucede cuando se cancela un concierto. ","zen-media-relation-2-link":"Echa un vistazo a Suite","zen-media-relation-3-heading":"Deja que los agentes tomen el control","zen-media-relation-3-text":"Sea cual sea la experiencia de los agentes, tendrán todas las herramientas que necesitan para responder preguntas de forma más rápida y eficaz. Los agentes pueden utilizar la vista completa de los clientes para proporcionar un servicio personalizado a cada cliente. Los empleados tienen menos trabajo si utilizas automatizaciones y una base de conocimientos.","zen-media-relation-3-link":"Más información sobre Support y Guide","zen-media-relation-4-heading":"Toma el mando","zen-media-relation-4-text":"Evalúa las interacciones con los clientes en todos los canales. La visibilidad de todas las operaciones (producción, distribución de contenido y comercialización) te permite hacer el seguimiento de las tendencias de cliente y los datos más importantes.","zen-media-relation-4-link":"Más información sobre Explore","zen-media-mid-heading":"Descubre lo que puede aportar Zendesk","zen-media-cust-story-1-heading":"Más contenido, menos problemas","zen-media-cust-story-1-media":"https://web-assets.zendesk.com/images/p-industry-media/customer-mediaocean-2x.jpg","zen-media-cust-story-1-quote":"\"Con frecuencia, nuestros clientes no tienen detalles suficientes sobre un producto para afinar una búsqueda. Con Zendesk Guide nos resultó muy fácil crear vídeos y otro material de aprendizaje sin personal ni presupuesto adicionales. 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