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opacity-100"><div class="container-fluid flex flex-col lg:flex-row gap-12 lg:gap-24 items-center justify-between w-full"><div class="z-30 flex-1 min-w-full lg:min-w-0 md:max-w-[490px]"><div class="flex flex-col gap-6 text-pretty opacity-0 items-center lg:items-start text-center lg:text-left"><div class="w-fit inline-flex items-center justify-center whitespace-nowrap rounded-full text-xs !leading-none ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 bg-batch-bg text-w1 px-[8px] py-[6px] opacity-0">Case Studies</div><h1 class="large-title text-w1 opacity-0">Customers</h1><p class="body text-w2 opacity-0 max-w-[420px]">See how companies like Rapid7, BigCommerce, and LetsGetChecked drive engineering excellence with Cortex.</p><div class="flex gap-4 opacity-0 md:mt-4"><div class="relative group/main"><a class="w-fit inline-flex gap-1 items-center 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class="w-[112px] h-[40px] object-contain lg:w-[150px] lg:h-[50px]" style="color:transparent" src="https://a-us.storyblok.com/f/1021527/153x55/c5801f5bb6/65720e02da87bd0b916cff32_logo-xero.svg"/><img alt="Logo" draggable="false" loading="lazy" width="150" height="50" decoding="async" data-nimg="1" class="w-[112px] h-[40px] object-contain lg:w-[150px] lg:h-[50px]" style="color:transparent" src="https://a-us.storyblok.com/f/1021527/153x55/ba6f7e9f21/64d2490e8718fb26707ba839_sofi.svg"/><img alt="Logo" draggable="false" loading="lazy" width="150" height="50" decoding="async" data-nimg="1" class="w-[112px] h-[40px] object-contain lg:w-[150px] lg:h-[50px]" style="color:transparent" src="https://a-us.storyblok.com/f/1021527/152x55/c2ef33fd8c/fanatics-logo-banner.svg"/></div><div class="flex flex-shrink-0 gap-x-2 pr-2 lg:gap-x-4 lg:pr-4"><img alt="Logo" draggable="false" loading="lazy" width="150" height="50" decoding="async" data-nimg="1" class="w-[112px] h-[40px] object-contain lg:w-[150px] 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draggable="false" loading="lazy" width="150" height="50" decoding="async" data-nimg="1" class="w-[112px] h-[40px] object-contain lg:w-[150px] lg:h-[50px]" style="color:transparent" src="https://a-us.storyblok.com/f/1021527/152x55/183f2cbba8/64d248fd7e819903941d6018_tripadvisor.svg"/><img alt="Logo" draggable="false" loading="lazy" width="150" height="50" decoding="async" data-nimg="1" class="w-[112px] h-[40px] object-contain lg:w-[150px] lg:h-[50px]" style="color:transparent" src="https://a-us.storyblok.com/f/1021527/153x55/b1e5dc5664/64f10aa218c8f16a35b3426e_chegg.svg"/><img alt="Logo" draggable="false" loading="lazy" width="150" height="50" decoding="async" data-nimg="1" class="w-[112px] h-[40px] object-contain lg:w-[150px] lg:h-[50px]" style="color:transparent" src="https://a-us.storyblok.com/f/1021527/152x55/69cf3fe65f/6633fb6a345c88c5059058ab_logo-grammarly.svg"/><img alt="Logo" draggable="false" loading="lazy" width="150" height="50" decoding="async" data-nimg="1" class="w-[112px] h-[40px] object-contain lg:w-[150px] lg:h-[50px]" style="color:transparent" src="https://a-us.storyblok.com/f/1021527/152x55/48bc406023/64f0b14eeac4d00b3e9d3d90_national-geographic.svg"/><img alt="Logo" draggable="false" loading="lazy" width="150" height="50" decoding="async" data-nimg="1" class="w-[112px] h-[40px] object-contain lg:w-[150px] lg:h-[50px]" style="color:transparent" src="https://a-us.storyblok.com/f/1021527/153x55/c5801f5bb6/65720e02da87bd0b916cff32_logo-xero.svg"/><img alt="Logo" draggable="false" loading="lazy" width="150" height="50" decoding="async" data-nimg="1" class="w-[112px] h-[40px] object-contain lg:w-[150px] lg:h-[50px]" style="color:transparent" src="https://a-us.storyblok.com/f/1021527/153x55/ba6f7e9f21/64d2490e8718fb26707ba839_sofi.svg"/><img alt="Logo" draggable="false" loading="lazy" width="150" height="50" decoding="async" data-nimg="1" class="w-[112px] h-[40px] object-contain lg:w-[150px] lg:h-[50px]" style="color:transparent" src="https://a-us.storyblok.com/f/1021527/152x55/c2ef33fd8c/fanatics-logo-banner.svg"/></div></div></div><section class="container-dark container-fluid !py-0 opacity-100"><div class="flex flex-col justify-between items-center lg:px-16 py-12 lg:py-[140px] gap-8 md:gap-11 xl:gap-20 w-full lg:flex-row xl:pl-32"><div class="flex flex-col gap-6 text-pretty md:items-center lg:items-start md:text-center lg:text-left lg:max-w-[370px]"><div class="w-fit inline-flex items-center justify-center whitespace-nowrap rounded-full text-xs !leading-none ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 bg-batch-bg text-w1 px-[8px] py-[6px]">Case Study</div><h3 class="title-2 text-w1">How LetsGetChecked doubled deployment frequency and slashed MTTR with Cortex</h3><p class="body text-w2 md:max-w-[420px]">Visualize or transform data from anywhere—including existing integrations you want to extend, or internal systems you want to include.</p><div class="relative group/main"><a class="w-fit inline-flex gap-1 items-center justify-center whitespace-nowrap rounded-md caption-cta ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 border border-p1 bg-p1/90 text-w1 hover:bg-p1/100 px-4 py-3 md:px-5 mt-4" href="/case-studies/letsgetchecked">Read case study</a></div></div><div class="relative"><a class="relative flex flex-col gap-10 lg:max-w-[501px] bg-bg3 border-card-list-border rounded-md border py-6 px-8 lg:min-w-[350px]" href="/case-studies/letsgetchecked"><p class="body lg:subtitle">“Cortex makes action obvious for devs, helping them stay focused on priorities, and saving me 4-5 hours a week following up. In the case of our Kubernetes migration, the ability to drive timely action cut our projected timeline from 24 months down to 16-enabling us to capture savings 8 months earlier.”</p><div class="flex justify-between items-center"><div class="flex items-center gap-3"><img alt="Javier de Vega Ruiz" loading="lazy" width="50" height="50" decoding="async" data-nimg="1" class="h-8 w-8 rounded-full" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F208x208%2Ff3af4fb216%2F64f0b289db8f59708c9bcee5_javier-de-vega-ruiz.webp&w=64&q=75 1x, /_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F208x208%2Ff3af4fb216%2F64f0b289db8f59708c9bcee5_javier-de-vega-ruiz.webp&w=128&q=75 2x" src="/_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F208x208%2Ff3af4fb216%2F64f0b289db8f59708c9bcee5_javier-de-vega-ruiz.webp&w=128&q=75"/><div class="text-w2"><p>Javier de Vega Ruiz</p><p>Chief Software Engineer</p></div></div><img alt="" loading="lazy" width="100" height="50" decoding="async" data-nimg="1" style="color:transparent" src="https://a-us.storyblok.com/f/1021527/75x26/5cbfd1c0d7/letsgetchecked.svg"/></div><span class="absolute inset-0 will-change-auto bg-gradient-radial-eased"></span></a><img alt="vector" loading="lazy" width="967" height="680" decoding="async" data-nimg="1" class="absolute -left-[280px] -bottom-[60px] min-w-[700px] opacity-0 w-auto -z-10 animate-pulse-spin !blur-3xl hidden lg:block" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fvector-no-blur.bef51d0e.png&w=1080&q=90 1x, /_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fvector-no-blur.bef51d0e.png&w=2048&q=90 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fvector-no-blur.bef51d0e.png&w=2048&q=90"/></div></div></section><section class="container-dark container-fluid !py-0 opacity-100"><div class="flex flex-col justify-between items-center lg:px-16 py-12 lg:py-[140px] gap-8 md:gap-11 xl:gap-20 w-full lg:flex-row-reverse xl:pr-32"><div class="flex flex-col gap-6 text-pretty md:items-center lg:items-start md:text-center lg:text-left lg:max-w-[370px]"><div class="w-fit inline-flex items-center justify-center whitespace-nowrap rounded-full text-xs !leading-none ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 bg-batch-bg text-w1 px-[8px] py-[6px]">Case Study</div><h3 class="title-2 text-w1">How Cortex helps ensure the reliability of BigCommerce’s global SaaS platform</h3><p class="body text-w2 md:max-w-[420px]">BigCommerce follows a democratic process for technical decision making; everyone has the ability to make an impact. To ensure alignment across engineering standards introduced, they use Cortex.</p><div class="relative group/main"><a class="w-fit inline-flex gap-1 items-center justify-center whitespace-nowrap rounded-md caption-cta ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 border border-p1 bg-p1/90 text-w1 hover:bg-p1/100 px-4 py-3 md:px-5 mt-4" href="/case-studies/bigcommerce">Read case study</a></div></div><div class="relative"><a class="relative flex flex-col gap-10 lg:max-w-[501px] bg-bg3 border-card-list-border rounded-md border py-6 px-8 lg:min-w-[350px]" href="/case-studies/bigcommerce"><p class="body lg:subtitle">“We chose Cortex because the platform assumes foundational data modeling is highly personal to every organization. Other vendors were either very opinionated about how to measure a Saas engineering team... or just required an immense amount of rebuilding. We wanted something that allowerd us to codify our culture, our values, and our business requirements - out of the box.”</p><div class="flex justify-between items-center"><div class="flex items-center gap-3"><img alt="Shaun McCormick" loading="lazy" width="50" height="50" decoding="async" data-nimg="1" class="h-8 w-8 rounded-full" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F312x312%2Fad9ef79d9e%2F662bb585c4a3de5c98953d3b_shaun-mccormick-photo-1.webp&w=64&q=75 1x, /_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F312x312%2Fad9ef79d9e%2F662bb585c4a3de5c98953d3b_shaun-mccormick-photo-1.webp&w=128&q=75 2x" src="/_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F312x312%2Fad9ef79d9e%2F662bb585c4a3de5c98953d3b_shaun-mccormick-photo-1.webp&w=128&q=75"/><div class="text-w2"><p>Shaun McCormick</p><p>Principal Software Engineer</p></div></div><img alt="" loading="lazy" width="100" height="50" decoding="async" data-nimg="1" style="color:transparent" src="https://a-us.storyblok.com/f/1021527/103x24/d4ce38e673/bigcommerce.svg"/></div><span class="absolute inset-0 will-change-auto bg-gradient-radial-eased"></span></a><img alt="vector" loading="lazy" width="967" height="680" decoding="async" data-nimg="1" class="absolute -left-[280px] -bottom-[60px] min-w-[700px] opacity-0 w-auto -z-10 animate-pulse-spin !blur-3xl hidden lg:block" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fvector-no-blur.bef51d0e.png&w=1080&q=90 1x, /_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fvector-no-blur.bef51d0e.png&w=2048&q=90 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fvector-no-blur.bef51d0e.png&w=2048&q=90"/></div></div></section><section class="container-dark container-fluid !py-0 opacity-100"><div class="flex flex-col justify-between items-center lg:px-16 py-12 lg:py-[140px] gap-8 md:gap-11 xl:gap-20 w-full lg:flex-row xl:pl-32"><div class="flex flex-col gap-6 text-pretty md:items-center lg:items-start md:text-center lg:text-left lg:max-w-[370px]"><div class="w-fit inline-flex items-center justify-center whitespace-nowrap rounded-full text-xs !leading-none ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 bg-batch-bg text-w1 px-[8px] py-[6px]">Case Study</div><h3 class="title-2 text-w1">How Xero Scaled Engineering Excellence with Cortex</h3><p class="body text-w2 md:max-w-[420px]">By adopting Cortex, Xero gained a centralized source of truth for ownership, compliance, and engineering standards across their globally distributed teams. With features like scorecards and workflows, Cortex is helping Xero drive engineering excellence, improve standardization, and elevate conversations beyond engineers to GMs and executive leaders. </p><div class="relative group/main"><button class="w-fit inline-flex gap-1 items-center justify-center whitespace-nowrap rounded-md caption-cta ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 border border-p1 bg-p1/90 text-w1 hover:bg-p1/100 px-4 py-3 md:px-5" type="button" aria-haspopup="dialog" aria-expanded="false" aria-controls="radix-:Rapd9ut4sq:" data-state="closed">Watch video</button></div></div><div class="relative"><div href="https://youtu.be/NnEmxEoUMak" class="relative flex flex-col gap-10 lg:max-w-[501px] bg-bg3 border-card-list-border rounded-md border py-6 px-8 lg:min-w-[350px]"><p class="body lg:subtitle">“Cortex drives engineering excellence by sitting at the center of the developer’s universe—balancing productivity with the compliance needed to ship fast while staying safe.”</p><div class="flex justify-between items-center"><div class="flex items-center gap-3"><img alt="Mark Dunlop" loading="lazy" width="50" height="50" decoding="async" data-nimg="1" class="h-8 w-8 rounded-full" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F240x240%2Fe137a61af7%2Fmark-dunlop.png&w=64&q=75 1x, /_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F240x240%2Fe137a61af7%2Fmark-dunlop.png&w=128&q=75 2x" src="/_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F240x240%2Fe137a61af7%2Fmark-dunlop.png&w=128&q=75"/><div class="text-w2"><p>Mark Dunlop</p><p>Head of Engineering Experience</p></div></div><img alt="" loading="lazy" width="100" height="50" decoding="async" data-nimg="1" style="color:transparent" src="https://a-us.storyblok.com/f/1021527/221x80/eea12a2eb9/xero-logo.svg"/></div><span class="absolute inset-0 will-change-auto bg-gradient-radial-eased"></span></div><img alt="vector" loading="lazy" width="967" height="680" decoding="async" data-nimg="1" class="absolute -left-[280px] -bottom-[60px] min-w-[700px] opacity-0 w-auto -z-10 animate-pulse-spin !blur-3xl hidden lg:block" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fvector-no-blur.bef51d0e.png&w=1080&q=90 1x, /_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fvector-no-blur.bef51d0e.png&w=2048&q=90 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fvector-no-blur.bef51d0e.png&w=2048&q=90"/></div></div></section><section class="container-dark container-fluid !py-0 opacity-100"><div class="flex flex-col justify-between items-center lg:px-16 py-12 lg:py-[140px] gap-8 md:gap-11 xl:gap-20 w-full lg:flex-row-reverse xl:pr-32"><div class="flex flex-col gap-6 text-pretty md:items-center lg:items-start md:text-center lg:text-left lg:max-w-[370px]"><div class="w-fit inline-flex items-center justify-center whitespace-nowrap rounded-full text-xs !leading-none ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 bg-batch-bg text-w1 px-[8px] py-[6px]">Case Study</div><h3 class="title-2 text-w1">How Pismo built a road to visibility in a complex microservices ecosystem</h3><p class="body text-w2 md:max-w-[420px]">Pismo is a technology company providing an all-in-one processing platform for banking and payments. Large banks, marketplaces, and fintechs use their cloud-native microservices platform to launch next-generation solutions.</p><div class="relative group/main"><a class="w-fit inline-flex gap-1 items-center justify-center whitespace-nowrap rounded-md caption-cta ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 border border-p1 bg-p1/90 text-w1 hover:bg-p1/100 px-4 py-3 md:px-5 mt-4" href="/case-studies/pismo">Read case study</a></div></div><div class="relative"><a class="relative flex flex-col gap-10 lg:max-w-[501px] bg-bg3 border-card-list-border rounded-md border py-6 px-8 lg:min-w-[350px]" href="/case-studies/pismo"><p class="body lg:subtitle">“Combining Scorecards with dependency graphs allows us to identify where we should prioritise our efforts to improve our services and, consequently, the whole Pismo banking and payments platform. So our squads have a tool that helps them in the decision-making process, providing a basis for choosing backlog activities for the next sprints.”</p><div class="flex justify-between items-center"><div class="flex items-center gap-3"><img alt="Caio César de Melo e Silva" loading="lazy" width="50" height="50" decoding="async" data-nimg="1" class="h-8 w-8 rounded-full" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F800x800%2Fafd8d053b7%2F1671644839774.jpeg&w=64&q=75 1x, /_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F800x800%2Fafd8d053b7%2F1671644839774.jpeg&w=128&q=75 2x" src="/_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F800x800%2Fafd8d053b7%2F1671644839774.jpeg&w=128&q=75"/><div class="text-w2"><p>Caio César de Melo e Silva</p><p>Tech Manager</p></div></div><img alt="" loading="lazy" width="100" height="50" decoding="async" data-nimg="1" style="color:transparent" src="https://a-us.storyblok.com/f/1021527/88x26/be5d447082/pismo.svg"/></div><span class="absolute inset-0 will-change-auto bg-gradient-radial-eased"></span></a><img alt="vector" loading="lazy" width="967" height="680" decoding="async" data-nimg="1" class="absolute -left-[280px] -bottom-[60px] min-w-[700px] opacity-0 w-auto -z-10 animate-pulse-spin !blur-3xl hidden lg:block" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fvector-no-blur.bef51d0e.png&w=1080&q=90 1x, /_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fvector-no-blur.bef51d0e.png&w=2048&q=90 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fvector-no-blur.bef51d0e.png&w=2048&q=90"/></div></div></section><section class="container-dark container-fluid !py-0 opacity-100"><div class="flex flex-col justify-between items-center lg:px-16 py-12 lg:py-[140px] gap-8 md:gap-11 xl:gap-20 w-full lg:flex-row xl:pl-32"><div class="flex flex-col gap-6 text-pretty md:items-center lg:items-start md:text-center lg:text-left lg:max-w-[370px]"><div class="w-fit inline-flex items-center justify-center whitespace-nowrap rounded-full text-xs !leading-none ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 bg-batch-bg text-w1 px-[8px] py-[6px]">Case Study</div><h3 class="title-2 text-w1">How Rapid7 performed 3,000 complex migrations in under 2 weeks</h3><p class="body text-w2 md:max-w-[420px]">As a trusted security partner, Rapid7 must ensure utmost operational rigor in all areas of the business. To accelerate and eliminate risk during critical migrations, they turned to Cortex.</p><div class="relative group/main"><a class="w-fit inline-flex gap-1 items-center justify-center whitespace-nowrap rounded-md caption-cta ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 border border-p1 bg-p1/90 text-w1 hover:bg-p1/100 px-4 py-3 md:px-5 mt-4" href="/case-studies/rapid7">Read case study</a></div></div><div class="relative"><a class="relative flex flex-col gap-10 lg:max-w-[501px] bg-bg3 border-card-list-border rounded-md border py-6 px-8 lg:min-w-[350px]" href="/case-studies/rapid7"><p class="body lg:subtitle">“Without Cortex, our time to deliver would be greatly slowed down - by a couple weeks at least. Cortex allows us to move faster and more securely. Without it, we’re chasing down details during an incident, throughout a tool swap, or during day-to-day developer operations - all things which distract developers from building and shipping quickly. Now all these details are handed to us in a single place that’s always up to date.”</p><div class="flex justify-between items-center"><div class="flex items-center gap-3"><img alt="Amanda Jackson" loading="lazy" width="50" height="50" decoding="async" data-nimg="1" class="h-8 w-8 rounded-full" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F208x208%2F097a7d3fa1%2Famanda-jackson.png&w=64&q=75 1x, /_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F208x208%2F097a7d3fa1%2Famanda-jackson.png&w=128&q=75 2x" src="/_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F208x208%2F097a7d3fa1%2Famanda-jackson.png&w=128&q=75"/><div class="text-w2"><p>Amanda Jackson</p><p>Technical Program Manager</p></div></div><img alt="" loading="lazy" width="100" height="50" decoding="async" data-nimg="1" style="color:transparent" src="https://a-us.storyblok.com/f/1021527/83x22/743f863b7c/rapid7.svg"/></div><span class="absolute inset-0 will-change-auto bg-gradient-radial-eased"></span></a><img alt="vector" loading="lazy" width="967" height="680" decoding="async" data-nimg="1" class="absolute -left-[280px] -bottom-[60px] min-w-[700px] opacity-0 w-auto -z-10 animate-pulse-spin !blur-3xl hidden lg:block" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fvector-no-blur.bef51d0e.png&w=1080&q=90 1x, /_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fvector-no-blur.bef51d0e.png&w=2048&q=90 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fvector-no-blur.bef51d0e.png&w=2048&q=90"/></div></div></section><section class="container-dark container-fluid !py-0 opacity-100"><div class="flex flex-col justify-between items-center lg:px-16 py-12 lg:py-[140px] gap-8 md:gap-11 xl:gap-20 w-full lg:flex-row-reverse xl:pr-32"><div class="flex flex-col gap-6 text-pretty md:items-center lg:items-start md:text-center lg:text-left lg:max-w-[370px]"><div class="w-fit inline-flex items-center justify-center whitespace-nowrap rounded-full text-xs !leading-none ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 bg-batch-bg text-w1 px-[8px] py-[6px]">Case Study</div><h3 class="title-2 text-w1">How Sportradar Eliminated 2 Years of Complexity from Dev Workflows</h3><p class="body text-w2 md:max-w-[420px]">Scott Dunbar, SVP of Engineering Enablement at Sportradar, shares how Cortex optimized their development process. From automating workflows with tools like the Scaffolder and Service Catalog to empowering teams to bootstrap entire projects from scratch, Cortex has saved time and eliminated inefficiencies.</p><div class="relative group/main"><button class="w-fit inline-flex gap-1 items-center justify-center whitespace-nowrap rounded-md caption-cta ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 border border-p1 bg-p1/90 text-w1 hover:bg-p1/100 px-4 py-3 md:px-5" type="button" aria-haspopup="dialog" aria-expanded="false" aria-controls="radix-:Raq59ut4sq:" data-state="closed">Watch video</button></div></div><div class="relative"><div href="https://youtu.be/KT2ebWGyABU" class="relative flex flex-col gap-10 lg:max-w-[501px] bg-bg3 border-card-list-border rounded-md border py-6 px-8 lg:min-w-[350px]"><p class="body lg:subtitle">"Cortex is helping us drive a culture of engineering excellence by bringing all the complexity in an engineer's life into one single consumable artifact, and really helping the engineer distill down all the metrics, requirements, scorecards, and measures that they need to think about in their daily work."</p><div class="flex justify-between items-center"><div class="flex items-center gap-3"><img alt="Scott Dunbar" loading="lazy" width="50" height="50" decoding="async" data-nimg="1" class="h-8 w-8 rounded-full" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F200x200%2Ff3679f7c31%2F1655816073206.jpeg&w=64&q=75 1x, /_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F200x200%2Ff3679f7c31%2F1655816073206.jpeg&w=128&q=75 2x" src="/_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F200x200%2Ff3679f7c31%2F1655816073206.jpeg&w=128&q=75"/><div class="text-w2"><p>Scott Dunbar</p><p>SVP of Engineering</p></div></div><img alt="" loading="lazy" width="100" height="50" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F1684x214%2F16ef5dbebd%2Fsportradar.png&w=128&q=75 1x, /_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F1684x214%2F16ef5dbebd%2Fsportradar.png&w=256&q=75 2x" src="/_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F1684x214%2F16ef5dbebd%2Fsportradar.png&w=256&q=75"/></div><span class="absolute inset-0 will-change-auto bg-gradient-radial-eased"></span></div><img alt="vector" loading="lazy" width="967" height="680" decoding="async" data-nimg="1" class="absolute -left-[280px] -bottom-[60px] min-w-[700px] opacity-0 w-auto -z-10 animate-pulse-spin !blur-3xl hidden lg:block" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fvector-no-blur.bef51d0e.png&w=1080&q=90 1x, /_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fvector-no-blur.bef51d0e.png&w=2048&q=90 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fvector-no-blur.bef51d0e.png&w=2048&q=90"/></div></div></section><div class="flex justify-center w-full relative flex-col items-center text-center gap-12 bg-w1 text-bg1 section-y lg:pb-32"><h2 class="large-title section-x max-w-[900px] !text-balance">Accelerating engineering excellence at world class organizations</h2><div class="max-w-full lg:max-w-[2000px] mx-auto relative select-none"><div class="overflow-hidden relative cursor-grab active:cursor-grabbing"><div class="flex -ml-4 touch-pan-y touch-pinch-zoom"><div class="flex-[0_0_100%] md:flex-[0_0_50%] min-w-0 pl-4 transform translate-3d-0 max-w-6xl"><div class="flex flex-col gap-4 w-full px-4"><div class="flex flex-col gap-10 items-center text-center"><div class="flex gap-3 items-center"><img alt="Kurt Christensen" draggable="false" loading="lazy" width="80" height="80" decoding="async" data-nimg="1" class="rounded-full h-10 w-10 object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F208x209%2F3fc7e72741%2F66b52fde2ff9a2cf0aa9b323_person-kurt-christensen-1.webp&w=96&q=90 1x, /_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F208x209%2F3fc7e72741%2F66b52fde2ff9a2cf0aa9b323_person-kurt-christensen-1.webp&w=256&q=90 2x" src="/_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F208x209%2F3fc7e72741%2F66b52fde2ff9a2cf0aa9b323_person-kurt-christensen-1.webp&w=256&q=90"/><h3 class="subtitle text-bg1">Kurt Christensen</h3></div><h4 class="title-2 max-w-3xl">“More and more we think of Cortex less as a product and more as a platform on which we are building all of our internal intelligence for engineering.”</h4><div class="flex gap-3 items-center"><span class="caption text-w4">Senior Engineering Manager</span><img alt="Company Logo" draggable="false" loading="lazy" width="100" height="100" decoding="async" data-nimg="1" class="max-h-8 max-w-full" style="color:transparent" src="https://a-us.storyblok.com/f/1021527/33x32/dc1889ab1b/nubank-logo.svg"/></div></div></div></div><div class="flex-[0_0_100%] md:flex-[0_0_50%] min-w-0 pl-4 transform translate-3d-0 max-w-6xl"><div class="flex flex-col gap-4 w-full px-4"><div class="flex flex-col gap-10 items-center text-center"><div class="flex gap-3 items-center"><img alt="Shaun McCormick" draggable="false" loading="lazy" width="80" height="80" decoding="async" data-nimg="1" class="rounded-full h-10 w-10 object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F312x312%2Fad9ef79d9e%2F662bb585c4a3de5c98953d3b_shaun-mccormick-photo-1.webp&w=96&q=90 1x, /_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F312x312%2Fad9ef79d9e%2F662bb585c4a3de5c98953d3b_shaun-mccormick-photo-1.webp&w=256&q=90 2x" src="/_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F312x312%2Fad9ef79d9e%2F662bb585c4a3de5c98953d3b_shaun-mccormick-photo-1.webp&w=256&q=90"/><h3 class="subtitle text-bg1">Shaun McCormick</h3></div><h4 class="title-2 max-w-3xl">“We know if an engineer gets pulled out of what they’re doing, it takes 30 minutes to re-engage, Cortex lets us reduce noise and keep our team focused on the highest priority work.”</h4><div class="flex gap-3 items-center"><span class="caption text-w4">Principal Software Engineer</span><img alt="Company Logo" draggable="false" loading="lazy" width="100" height="100" decoding="async" data-nimg="1" class="max-h-8 max-w-full" style="color:transparent" src="https://a-us.storyblok.com/f/1021527/99x23/cad00b8e80/press-center-_-bigcommerce-6-1.svg"/></div></div></div></div><div class="flex-[0_0_100%] md:flex-[0_0_50%] min-w-0 pl-4 transform translate-3d-0 max-w-6xl"><div class="flex flex-col gap-4 w-full px-4"><div class="flex flex-col gap-10 items-center text-center"><div class="flex gap-3 items-center"><img alt="Amanda Jackson" draggable="false" loading="lazy" width="80" height="80" decoding="async" data-nimg="1" class="rounded-full h-10 w-10 object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F208x208%2F097a7d3fa1%2Famanda-jackson.png&w=96&q=90 1x, /_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F208x208%2F097a7d3fa1%2Famanda-jackson.png&w=256&q=90 2x" src="/_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F208x208%2F097a7d3fa1%2Famanda-jackson.png&w=256&q=90"/><h3 class="subtitle text-bg1">Amanda Jackson</h3></div><h4 class="title-2 max-w-3xl">“Walk away from a spreadsheet for a minute, and it’s already stale. With Cortex, we never have that issue. I can just trust that information is always up to date, and we can leave devs alone that have already done what they need to do.”</h4><div class="flex gap-3 items-center"><span class="caption text-w4">Technical Program Manager, Rapid7</span><img alt="Company Logo" draggable="false" loading="lazy" width="100" height="100" decoding="async" data-nimg="1" class="max-h-8 max-w-full" style="color:transparent" src="https://a-us.storyblok.com/f/1021527/83x22/361633d58a/rapid7.svg"/></div></div></div></div><div class="flex-[0_0_100%] md:flex-[0_0_50%] min-w-0 pl-4 transform translate-3d-0 max-w-6xl"><div class="flex flex-col gap-4 w-full px-4"><div class="flex flex-col gap-10 items-center text-center"><div class="flex gap-3 items-center"><img alt="Javier de Vega Ruiz" draggable="false" loading="lazy" width="80" height="80" decoding="async" data-nimg="1" class="rounded-full h-10 w-10 object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F208x208%2Ff3af4fb216%2F64f0b289db8f59708c9bcee5_javier-de-vega-ruiz.webp&w=96&q=90 1x, /_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F208x208%2Ff3af4fb216%2F64f0b289db8f59708c9bcee5_javier-de-vega-ruiz.webp&w=256&q=90 2x" src="/_next/image?url=https%3A%2F%2Fa-us.storyblok.com%2Ff%2F1021527%2F208x208%2Ff3af4fb216%2F64f0b289db8f59708c9bcee5_javier-de-vega-ruiz.webp&w=256&q=90"/><h3 class="subtitle text-bg1">Javier de Vega Ruiz</h3></div><h4 class="title-2 max-w-3xl">"One of the biggest improvements we've seen since implementing Cortex is in our Mean Time to Restore- which we reduced by 67%. Being able to quickly find service information is a small operational change that has enormous impact."</h4><div class="flex gap-3 items-center"><span class="caption text-w4">Chief Software Engineer</span><img alt="Company Logo" draggable="false" loading="lazy" width="100" height="100" decoding="async" data-nimg="1" class="max-h-8 max-w-full" style="color:transparent" src="https://a-us.storyblok.com/f/1021527/72x24/3d630e30f9/frame-1723498396.svg"/></div></div></div></div></div><div class="absolute inset-y-0 left-0 w-1/6 bg-gradient-to-r from-w1 to-transparent pointer-events-none hidden md:block"></div><div class="absolute inset-y-0 right-0 w-1/6 bg-gradient-to-l from-w1 to-transparent pointer-events-none hidden md:block"></div></div><div class="flex justify-center mt-12"></div></div><div class="flex justify-center w-full"><div class="relative group/main"><a class="w-fit inline-flex gap-1 items-center justify-center whitespace-nowrap rounded-md caption-cta ring-offset-background 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brands and retailers across 150 countries to build, innovate and grow their businesses online. From their founding in 2009 through \",\"type\":\"text\"},{\"text\":\"IPO in 2020\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.bigcommerce.com/press/releases/bigcommerce-announces-closing-of-initial-public-offering-and-exercise-in-full-of-the-underwriters-option-to-purchase-additional-shares/\",\"uuid\":null,\"anchor\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\", BigCommerce’s customer-first core value has long been mirrored by an internal ethos of boundless growth for employees. Encouraging innovation from all parts of the business has contributed heavily to BigCommerce’s recent flurry of \",\"type\":\"text\"},{\"text\":\"product\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://investors.bigcommerce.com/news-releases/news-release-details/bigcommerce-unveils-catalyst-storefront-technology-empowering\",\"uuid\":null,\"anchor\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\", \",\"type\":\"text\"},{\"text\":\"customer\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://investors.bigcommerce.com/news-releases/news-release-details/leading-uk-fashion-brand-white-stuff-boosts-customer-experience\",\"uuid\":null,\"anchor\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\", and \",\"type\":\"text\"},{\"text\":\"market wins\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://investors.bigcommerce.com/news-releases/news-release-details/bigcommerce-named-major-player-idc-marketscape-worldwide-b2c\",\"uuid\":null,\"anchor\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"content\":[{\"text\":\"But to preserve a system where every employee is empowered to innovate, every employee must also adhere to standards designed to reduce subjectivity in decision making and ensure interoperability between systems. This is the story of how BigCommerce’s engineering team uses Cortex to drive best practice in building the open and flexible platform experience BigCommerce customers need.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2},\"content\":[{\"text\":\"When spreadsheets won’t cut it anymore\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"content\":[{\"text\":\"Shaun McCormick is a Principal Engineer at BigCommerce responsible for driving alignment between the Architecture and Platform disciplines in a model where teams, rather than titles hold the most influence. Shaun explains, \\\"\",\"type\":\"text\"},{\"text\":\"We don't have a top down technical decision-making structure at BigCommerce. 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The only way to do that at scale is to be rigorous with standards and thoughtful with automation that eliminates manual toil.”\",\"type\":\"text\"}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2},\"content\":[{\"text\":\"Why BigCommerce chose Cortex\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"content\":[{\"text\":\"Before BigCommerce found Cortex, they were looking to improve in four key areas of engineering excellence:\",\"type\":\"text\"}]},{\"type\":\"ordered_list\",\"attrs\":{\"order\":1},\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"text\":\"Continuous standards enforcement:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Ensure every service is aligned with compliance definitions prior to and post-production.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"text\":\"Strong post-incident playbooks:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Once incidents are resolved, take necessary measures to ensure they aren’t repeated.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"text\":\"Always-on DORA Metrics:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Connect already strong observability data with more information on cycle time, deploy frequency, and change failure.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"text\":\"Workflow optimization:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Uncover bottlenecks that lead to disruption in team-wide metrics like PR cycle time.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"content\":[{\"text\":\"Unsure which tools would address all four areas of interest, the team evaluated several cloud-based vendors with different specialties. While multiple tools could meet some requirements, BigCommerce identified two key characteristics that set Cortex apart from the rest: Flexibility in data and scoring frameworks, and automation that would ensure continuous alignment.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2},\"content\":[{\"text\":\"The importance of data model flexibility\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"content\":[{\"text\":\"Shaun elaborates on his need for a more flexible solution, \",\"type\":\"text\"},{\"text\":\"“One of the primary reasons we chose Cortex is because the platform assumes foundational data modeling is highly personal to every organization. Other vendors were either very opinionated about how to measure a SaaS engineering team—and rigid in their architecture as a result—or just required an immense amount of rebuilding.\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]},{\"text\":\" \",\"type\":\"text\"},{\"text\":\"We wanted something that allowed us to codify our culture, our values, and our business requirements—out of the box.”\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2},\"content\":[{\"text\":\"Automation to ensure alignment while reducing noise\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"content\":[{\"text\":\"Once the team was confident Cortex could act as a true system of record for engineering, the next hurdle was to assess its ability to drive action against initiatives. Shaun knew that when it comes to driving expectations, success has nothing to do with where you sit in the organization. \",\"type\":\"text\"},{\"text\":\"“You could be an executive making a request via Slack, but 90% of people won't be able to act on that before it scrolls away. You really need constant, targeted communication.”\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]}]},{\"type\":\"paragraph\",\"content\":[{\"text\":\"He continues, \",\"type\":\"text\"},{\"text\":\"“Cortex really stood out because not only can we define initiatives with data from across our stack, we can trust that data is automatically assessed for changes. It’s really helped us normalize a culture of ownership without resorting to constant emails.”\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2},\"content\":[{\"text\":\"A look at BigCommerce’s customer-centric scorecards\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"content\":[{\"text\":\"Cortex has helped BigCommerce bring standards of quality to life for their team. But when it came to determining exactly which quality metrics the team would prioritize, BigCommerce took a very customer-centric approach. \",\"type\":\"text\"},{\"text\":\"“We prioritize Scorecards and rules focused on customers. 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And our Scorecards reflect that prioritization.”\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]}]},{\"type\":\"paragraph\",\"content\":[{\"type\":\"image\",\"attrs\":{\"id\":1002666,\"alt\":\"\",\"src\":\"https://a-us.storyblok.com/f/1021527/792x354/0f726e60de/662b96b480bf43e8180c5a5f_bigcommerce-case-study-img1.svg\",\"title\":\"\",\"source\":\"\",\"copyright\":\"\",\"meta_data\":{}}}]},{\"type\":\"paragraph\",\"content\":[{\"text\":\"BigCommerce tracks \\\"follow ups,\\\" which are action items created during incidents or in retrospectives that the teams have identified as priority.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"content\":[{\"text\":\"Action items are prioritized post-incident to ensure they don't happen again. 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Keeping services built to standards decreases friction in their service-oriented architectures, and lowers on-ramp costs when engineers move their development work streams between services.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"content\":[{\"type\":\"image\",\"attrs\":{\"id\":1002668,\"alt\":\"\",\"src\":\"https://a-us.storyblok.com/f/1021527/792x414/c9afdf093d/662b975d70070469876f1ead_bigcommerce-case-study-img2.svg\",\"title\":\"\",\"source\":\"\",\"copyright\":\"\",\"meta_data\":{}}}]},{\"type\":\"heading\",\"attrs\":{\"level\":2},\"content\":[{\"text\":\"Measuring the impact of Cortex\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"content\":[{\"text\":\"BigCommerce’s first use case for Cortex revolved around persistent visibility into service quality and ownership. This need was most apparent in the frequent questions Shaun heard regarding software ownership and dependencies.\",\"type\":\"text\"}]},{\"type\":\"blockquote\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"text\":\"\\\"Just understanding who owned what, or where we were at on any given initiative, was a pretty tedious exercise. With Cortex, we save tons of time each week just having automated discovery of ownership and dependencies in services. Just knowing who’s on call and what is all connected to a service has also helped us more quickly resolve incidents and lower development time.”\",\"type\":\"text\"}]}]},{\"type\":\"paragraph\",\"content\":[{\"text\":\"Importantly, the team wanted to ensure that learnings from incidents would be programmatically captured to prevent similar situations in future. Shaun continues, \",\"type\":\"text\"},{\"text\":\"“Scorecards and follow-up actions have been invaluable for helping us add more rigor to the time after an incident. Because the reality is that anyone can help fix an issue, but it’s more important to do the hard work to ensure it doesn’t happen again. Cortex has been by far our best tool for maintaining this level of accountability.\\\"\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]}]},{\"type\":\"paragraph\",\"content\":[{\"text\":\"But programmatizing this work has been equally beneficial for the developers themselves. With self-serve templates used to build according to new best practice, and targeted notifications, developers can stay in the flow. \",\"type\":\"text\"},{\"text\":\"“We know if an engineer gets pulled out of what they're doing, it takes them 30 minutes to re-engage. 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