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background-color: #1a1a1a; border-color: #1a1a1a; color: #ffffff; } .pagination .page-numbers li .page-numbers.current { background-color: #e6e6e6; color: #636363; } #comments .comment-list .comment-content .comment-text { background-color: #f8f8f8; } .site-footer { background-color: #f0f0f0; color: #6d6d6d; } .site-footer a:not(.button):not(.components-button) { color: #333333; } .site-footer .storefront-handheld-footer-bar a:not(.button):not(.components-button) { color: #333333; } .site-footer h1, .site-footer h2, .site-footer h3, .site-footer h4, .site-footer h5, .site-footer h6, .site-footer .widget .widget-title, .site-footer .widget .widgettitle { color: #333333; } .page-template-template-homepage.has-post-thumbnail .type-page.has-post-thumbnail .entry-title { color: #000000; } .page-template-template-homepage.has-post-thumbnail .type-page.has-post-thumbnail .entry-content { color: #000000; } @media screen and ( min-width: 768px ) { .secondary-navigation ul.menu a:hover { color: 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url(https://shop.matomo.org/wp-content/plugins/woocommerce/assets/fonts/star.ttf) format("truetype"), url(https://shop.matomo.org/wp-content/plugins/woocommerce/assets/fonts/star.svg#star) format("svg"); font-weight: 400; font-style: normal; } @font-face { font-family: WooCommerce; src: url(https://shop.matomo.org/wp-content/plugins/woocommerce/assets/fonts/WooCommerce.eot); src: url(https://shop.matomo.org/wp-content/plugins/woocommerce/assets/fonts/WooCommerce.eot?#iefix) format("embedded-opentype"), url(https://shop.matomo.org/wp-content/plugins/woocommerce/assets/fonts/WooCommerce.woff) format("woff"), url(https://shop.matomo.org/wp-content/plugins/woocommerce/assets/fonts/WooCommerce.ttf) format("truetype"), url(https://shop.matomo.org/wp-content/plugins/woocommerce/assets/fonts/WooCommerce.svg#WooCommerce) format("svg"); font-weight: 400; font-style: normal; } a.cart-contents, .site-header-cart .widget_shopping_cart a { color: #333333; } a.cart-contents:hover, .site-header-cart .widget_shopping_cart a:hover, .site-header-cart:hover > li > a { color: #747474; } table.cart td.product-remove, table.cart td.actions { border-top-color: #ffffff; } .storefront-handheld-footer-bar ul li.cart .count { background-color: #333333; color: #ffffff; border-color: #ffffff; } .woocommerce-tabs ul.tabs li.active a, ul.products li.product .price, .onsale, .wc-block-grid__product-onsale, .widget_search form:before, .widget_product_search form:before { color: #6d6d6d; } .woocommerce-breadcrumb a, a.woocommerce-review-link, .product_meta a { color: #727272; } .wc-block-grid__product-onsale, .onsale { border-color: #6d6d6d; } .star-rating span:before, .quantity .plus, .quantity .minus, p.stars a:hover:after, p.stars a:after, .star-rating span:before, #payment .payment_methods li input[type=radio]:first-child:checked+label:before { color: #7f54b3; } .widget_price_filter .ui-slider .ui-slider-range, .widget_price_filter .ui-slider .ui-slider-handle { background-color: #7f54b3; } .order_details { background-color: #f8f8f8; } .order_details > li { border-bottom: 1px dotted #e3e3e3; } .order_details:before, .order_details:after { background: -webkit-linear-gradient(transparent 0,transparent 0),-webkit-linear-gradient(135deg,#f8f8f8 33.33%,transparent 33.33%),-webkit-linear-gradient(45deg,#f8f8f8 33.33%,transparent 33.33%) } #order_review { background-color: #ffffff; } #payment .payment_methods > li .payment_box, #payment .place-order { background-color: #fafafa; } #payment .payment_methods > li:not(.woocommerce-notice) { background-color: #f5f5f5; } #payment .payment_methods > li:not(.woocommerce-notice):hover { background-color: #f0f0f0; } .woocommerce-pagination .page-numbers li .page-numbers.current { background-color: #e6e6e6; color: #636363; } .wc-block-grid__product-onsale, .onsale, .woocommerce-pagination .page-numbers li .page-numbers:not(.current) { color: #6d6d6d; } p.stars a:before, p.stars a:hover~a:before, p.stars.selected a.active~a:before { color: #6d6d6d; } p.stars.selected a.active:before, p.stars:hover a:before, p.stars.selected a:not(.active):before, p.stars.selected a.active:before { color: #7f54b3; } .single-product div.product .woocommerce-product-gallery .woocommerce-product-gallery__trigger { background-color: #eeeeee; color: #333333; } .single-product div.product .woocommerce-product-gallery .woocommerce-product-gallery__trigger:hover { background-color: #d5d5d5; border-color: #d5d5d5; color: #333333; } .button.added_to_cart:focus, .button.wc-forward:focus { outline-color: #7f54b3; } .added_to_cart, .site-header-cart .widget_shopping_cart a.button, .wc-block-grid__products .wc-block-grid__product .wp-block-button__link { background-color: #eeeeee; border-color: #eeeeee; color: #333333; } .added_to_cart:hover, .site-header-cart .widget_shopping_cart a.button:hover, .wc-block-grid__products .wc-block-grid__product .wp-block-button__link:hover { background-color: #d5d5d5; border-color: #d5d5d5; color: #333333; } .added_to_cart.alt, .added_to_cart, .widget a.button.checkout { background-color: #333333; border-color: #333333; color: #ffffff; } .added_to_cart.alt:hover, .added_to_cart:hover, .widget a.button.checkout:hover { background-color: #1a1a1a; border-color: #1a1a1a; color: #ffffff; } .button.loading { color: #eeeeee; } .button.loading:hover { background-color: #eeeeee; } .button.loading:after { color: #333333; } @media screen and ( min-width: 768px ) { .site-header-cart .widget_shopping_cart, .site-header .product_list_widget li .quantity { color: #404040; } .site-header-cart .widget_shopping_cart .buttons, .site-header-cart .widget_shopping_cart .total { background-color: #f5f5f5; } .site-header-cart .widget_shopping_cart { background-color: #f0f0f0; } } .storefront-product-pagination a { color: #6d6d6d; background-color: #ffffff; } .storefront-sticky-add-to-cart { color: #6d6d6d; background-color: #ffffff; } .storefront-sticky-add-to-cart a:not(.button) { color: #333333; } </style> <link rel='stylesheet' id='storefront-child-style-css' href='https://shop.matomo.org/wp-content/themes/marketplace-child/style.css?ver=1.0.0' media='all' /> <script src="https://shop.matomo.org/wp-includes/js/jquery/jquery.min.js?ver=3.7.1" id="jquery-core-js"></script> <script src="https://shop.matomo.org/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.4.1" id="jquery-migrate-js"></script> <script src="https://shop.matomo.org/wp-content/themes/marketplace-child/js/app.js?ver=7bf81f2a96fc6a284ef4d1d3d06d12c5" id="piwikplugin-js"></script> <script src="https://shop.matomo.org/wp-content/plugins/woocommerce/assets/js/jquery-blockui/jquery.blockUI.min.js?ver=2.7.0-wc.8.9.1" id="jquery-blockui-js" defer data-wp-strategy="defer"></script> <script id="wc-add-to-cart-js-extra"> var wc_add_to_cart_params = {"ajax_url":"\/wp-admin\/admin-ajax.php","wc_ajax_url":"\/?wc-ajax=%%endpoint%%","i18n_view_cart":"View cart","cart_url":"https:\/\/shop.matomo.org\/cart\/","is_cart":"","cart_redirect_after_add":"no"}; </script> <script src="https://shop.matomo.org/wp-content/plugins/woocommerce/assets/js/frontend/add-to-cart.min.js?ver=8.9.1" id="wc-add-to-cart-js" defer data-wp-strategy="defer"></script> <script src="https://shop.matomo.org/wp-content/plugins/woocommerce/assets/js/js-cookie/js.cookie.min.js?ver=2.1.4-wc.8.9.1" id="js-cookie-js" defer data-wp-strategy="defer"></script> <script id="woocommerce-js-extra"> var woocommerce_params = {"ajax_url":"\/wp-admin\/admin-ajax.php","wc_ajax_url":"\/?wc-ajax=%%endpoint%%"}; </script> <script src="https://shop.matomo.org/wp-content/plugins/woocommerce/assets/js/frontend/woocommerce.min.js?ver=8.9.1" id="woocommerce-js" defer data-wp-strategy="defer"></script> <script id="wcpv-frontend-scripts-js-extra"> var wcpv_registration_local = {"ajaxurl":"https:\/\/shop.matomo.org\/wp-admin\/admin-ajax.php","ajaxRegistrationNonce":"da3a405cbc","success":"Your request has been submitted. You will be contacted shortly."}; </script> <script src="https://shop.matomo.org/wp-content/plugins/woocommerce-product-vendors/assets/js/wcpv-frontend-scripts.min.js?ver=2.1.79" id="wcpv-frontend-scripts-js"></script> <script id="wc-cart-fragments-js-extra"> var wc_cart_fragments_params = {"ajax_url":"\/wp-admin\/admin-ajax.php","wc_ajax_url":"\/?wc-ajax=%%endpoint%%","cart_hash_key":"wc_cart_hash_650acf084399cc66639e4b6aca86a855_USD","fragment_name":"wc_fragments_650acf084399cc66639e4b6aca86a855_USD","request_timeout":"5000"}; </script> <script src="https://shop.matomo.org/wp-content/plugins/woocommerce/assets/js/frontend/cart-fragments.min.js?ver=8.9.1" id="wc-cart-fragments-js" defer data-wp-strategy="defer"></script> <link rel="https://api.w.org/" href="https://shop.matomo.org/wp-json/" /><link rel="alternate" type="application/json" href="https://shop.matomo.org/wp-json/wp/v2/pages/2661" /><link rel="EditURI" type="application/rsd+xml" title="RSD" href="https://shop.matomo.org/xmlrpc.php?rsd" /> <link rel="canonical" href="https://shop.matomo.org/subscription-guide/" /> <link rel='shortlink' href='https://shop.matomo.org/?p=2661' /> <link rel="alternate" type="application/json+oembed" href="https://shop.matomo.org/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fshop.matomo.org%2Fsubscription-guide%2F" /> <link rel="alternate" type="text/xml+oembed" href="https://shop.matomo.org/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fshop.matomo.org%2Fsubscription-guide%2F&format=xml" /> <style> .h-captcha{position:relative;display:block;margin-bottom:2rem;padding:0;clear:both}.h-captcha[data-size="normal"]{width:303px;height:78px}.h-captcha[data-size="compact"]{width:164px;height:144px}.h-captcha[data-size="invisible"]{display:none}.h-captcha::before{content:'';display:block;position:absolute;top:0;left:0;background:url(https://shop.matomo.org/wp-content/plugins/hcaptcha-for-forms-and-more/assets/images/hcaptcha-div-logo.svg) no-repeat;border:1px solid transparent;border-radius:4px}.h-captcha[data-size="normal"]::before{width:300px;height:74px;background-position:94% 28%}.h-captcha[data-size="compact"]::before{width:156px;height:136px;background-position:50% 79%}.h-captcha[data-theme="light"]::before,body.is-light-theme .h-captcha[data-theme="auto"]::before,.h-captcha[data-theme="auto"]::before{background-color:#fafafa;border:1px solid #e0e0e0}.h-captcha[data-theme="dark"]::before,body.is-dark-theme .h-captcha[data-theme="auto"]::before,html.wp-dark-mode-active .h-captcha[data-theme="auto"]::before,html.drdt-dark-mode .h-captcha[data-theme="auto"]::before{background-image:url(https://shop.matomo.org/wp-content/plugins/hcaptcha-for-forms-and-more/assets/images/hcaptcha-div-logo-white.svg);background-repeat:no-repeat;background-color:#333;border:1px solid #f5f5f5}.h-captcha[data-size="invisible"]::before{display:none}.h-captcha iframe{position:relative}div[style*="z-index: 2147483647"] div[style*="border-width: 11px"][style*="position: absolute"][style*="pointer-events: none"]{border-style:none} </style> <noscript><style>.woocommerce-product-gallery{ opacity: 1 !important; }</style></noscript> <style> .woocommerce-ResetPassword .h-captcha{margin-top:.5rem} </style> <style> .woocommerce-form-register .h-captcha{margin-top:2rem} </style> <link rel="icon" href="https://shop.matomo.org/wp-content/uploads/2021/07/favicon.png" sizes="32x32" /> <link rel="icon" href="https://shop.matomo.org/wp-content/uploads/2021/07/favicon.png" sizes="192x192" /> <link rel="apple-touch-icon" href="https://shop.matomo.org/wp-content/uploads/2021/07/favicon.png" /> <meta name="msapplication-TileImage" content="https://shop.matomo.org/wp-content/uploads/2021/07/favicon.png" /> <style id="wp-custom-css"> .page-id-97749 article.page .entry-content ol li ul li ul, .page-id-97749 article.page .entry-content ul li ul li ul{ display: block } .page-id-97749 article.page .entry-content ol li ul li ul li, .page-id-97749 article.page .entry-content ul li ul li ul li{ padding-left: 1em; margin-bottom: 0px; } .page-id-97749 article.page .entry-content ol li, .page-id-97749 article.page .entry-content ul li{ line-height: 1.618; font-size: 14px; font-family: Verdana, sans-serif; margin-bottom: 10px; } .page-id-97749 article.page ul, .page-id-97749 article.page ol{ margin: 0 0 0 30px; } .page-id-97749 article.page ul, .page-id-97749 article.page ol{ margin: 0 0 0 30px; } .page-id-97749 article.page .entry-content h3{ margin-top: 40px; } .page-id-97749 article.page ul li:before { display:none; } .page-id-97749 article.page ul li { list-style-type: disc; } .page-id-97749 article.page .entry-content ol li ul li{ list-style-type: lower-roman; } .page-id-97749 article.page .entry-content ol li ul li ul li{ list-style-type: decimal; } .page-id-97749 article.page .entry-content ul.disc-list li{ list-style-type: disc; } </style> <link rel="stylesheet" type="text/css" href="https://plugins.matomo.org/css/marketplace.css?v=6" media="screen"> <link rel="stylesheet" type="text/css" href="https://shop.matomo.org/wp-content/themes/marketplace-child/css/app.css?v=5" media="screen"> </head> <body class="page-template page-template-template-content-page page-template-template-content-page-php page page-id-2661 wp-embed-responsive theme-storefront wc-braintree-body woocommerce-no-js storefront-full-width-content storefront-align-wide right-sidebar woocommerce-active" > <div id="page" class="hfeed site"> <header id="masthead" class="site-header" role="banner" style=""> <div class="col-full"> <div class="col-full"> <a class="skip-link screen-reader-text" href="#site-navigation">Skip to navigation</a> <a class="skip-link screen-reader-text" href="#content">Skip to content</a> <div class="site-branding"> <div class="beta site-title"><a href="https://plugins.matomo.org" rel="home"><img style="height: 23px;display: inline-block;margin-top: -4px;" src="https://shop.matomo.org/wp-content/themes/marketplace-child/logo_transparent_colored.png"/> On-Premise Marketplace</a></div><p class="site-description">Discover new functionality for your Matomo</p><div id="matomo_version_change_container"><form method="get" action="https://plugins.matomo.org?wp=1" target="_top" style="display: inline-block;margin-bottom: 16px;max-width:125px;" id="matomo_version_change"><select style="height: 42px;min-width: 125px;" title="Choose your Matomo version to see which plugins & themes are compatible" name="matomoversion" onchange="jQuery('#matomo_version_change').submit()"><option value="4" >Matomo 4</option><option value="5" selected >Matomo 5</option></select></form></div> </div> <div class="site-search"> <div class="widget woocommerce widget_product_search"><form role="search" method="get" target="_top" class="woocommerce-product-search" action="https://plugins.matomo.org/search"> <label class="screen-reader-text" for="woocommerce-product-search-field-0">Search for:</label> <input type="search" id="woocommerce-product-search-field-0" class="search-field" placeholder="Search" value="" name="query" /> <button type="submit" value="Search">Search</button> <input type="hidden" name="post_type" value="product" /> </form> </div> </div> </div> <div class="col-full selfHostedMatomoInfo"> For Cloud Hosted Matomo please <a href="https://matomo.org" target="_top">click here</a>. For "Matomo for WordPress" Marketplace please <a target="_top" href="https://plugins.matomo.org?wp=1">click here</a> </div><div class="storefront-primary-navigation"><div class="col-full"> <nav id="site-navigation" class="main-navigation" role="navigation" aria-label="Primary Navigation"> <button id="site-navigation-menu-toggle" class="menu-toggle" aria-controls="site-navigation" aria-expanded="false"><span>Menu</span></button> <div class="primary-navigation"><ul id="menu-main-menu" class="menu"><li id="menu-item-13506" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-13506"><a href="https://plugins.matomo.org">Plugins</a></li> <li id="menu-item-13505" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-13505"><a href="https://themes.matomo.org">Themes</a></li> <li id="menu-item-13504" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-13504"><a href="https://plugins.matomo.org/premium">Premium features</a></li> <li id="menu-item-13507" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-13507"><a href="https://plugins.matomo.org/special-offers">Special offers</a></li> <li id="menu-item-31" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-31"><a href="https://shop.matomo.org/cart/">Cart</a></li> <li id="menu-item-32" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-32"><a href="https://shop.matomo.org/my-account/">My Account</a></li> </ul></div><div class="handheld-navigation"><ul id="menu-main-menu-1" class="menu"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-13506"><a href="https://plugins.matomo.org">Plugins</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-13505"><a href="https://themes.matomo.org">Themes</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-13504"><a href="https://plugins.matomo.org/premium">Premium features</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-13507"><a href="https://plugins.matomo.org/special-offers">Special offers</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-31"><a href="https://shop.matomo.org/cart/">Cart</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-32"><a href="https://shop.matomo.org/my-account/">My Account</a></li> </ul></div> </nav> <ul id="site-header-cart" class="site-header-cart menu"> <li class=""> <a class="cart-contents" href="https://shop.matomo.org/cart/" title="View your shopping cart"> <span class="woocommerce-Price-amount amount">0.00<span class="woocommerce-Price-currencySymbol">USD</span></span> <span class="count">0 items</span> </a> </li> <li> </li> </ul> </div></div> </div> </header> <div class="container-content"> <header class="page-header default text-center"> <div class="container"> <div class="row"> <div class="col-lg-10 col-lg-offset-1"> <h1 class="entry-title">Matomo Premium Features Subscription Guide</h1> </div> </div> </div> </header> </div> <div id="content" class="container content site-content" tabindex="-1"> <div class="col-full"> <div id="primary" class="content-area"> <main id="main" class="site-main" role="main"> <article id="post-2661" class="post-2661 page type-page status-publish hentry"> <div class="entry-content"> <p>When you purchase a <a href="https://plugins.matomo.org/premium">premium feature</a> on the Matomo Marketplace, you need to select a subscription.</p> <h2>Matomo On-Premise</h2> <p>We differentiate between the following three subscription types:</p> <ul style="margin-top: 15px;"> <li style="font-size: 18px;">Up to 4 Matomo users</li> <li style="font-size: 18px;">5-15 Matomo users</li> <li style="font-size: 18px;">Unlimited Matomo users</li> </ul> <p>The subscription you need to choose only depends on the total number of users registered on your Matomo (or Piwik). If you don’t know how many users are registered, <a href="https://matomo.org/faq/general/faq_22222/" target="_blank" rel="noopener noreferrer">we recommend checking it before purchasing a subscription</a>. A plugin installation or update will be only possible if the total number of users does not exceed the authorized number of users of the subscription. Please note that it is not possible to activate a plugin only for certain users, the features will be always activated for all of your users.</p> <p><strong>All the subscription types allow you to do the following:</strong></p> <ul> <li>Tracking of unlimited actions and visitors</li> <li>Tracking & usage on unlimited websites and apps</li> <li>Usage on unlimited servers within one Matomo instance</li> </ul> <h2>Matomo for WordPress</h2> <p>We have the following subscription type:</p> <ul style="margin-top: 15px;"> <li style="font-size: 18px;">Single site</li> </ul> <p>If you are having multiple WordPress sites, then you need a license per site. This is also the case when you have a WordPress MultiSite installation. For WordPress MultiSite installations we can offer discounts when you order multiple licenses at once, please <a href="https://matomo.org/contact/">get in touch with us</a> in that case.</p> <p>The subscription you need to choose only depends on the total number of sites/blogs in your WordPress installation. A plugin installation or update will be only possible if the total number of sites/blogs does not exceed the authorized number of sites of the subscription.</p> <p><strong>All the subscription types allow you to do the following:</strong></p> <ul> <li>Tracking of unlimited actions and visitors</li> <li>Usage by unlimited users</li> <li>Usage on unlimited servers within one WordPress instance</li> </ul> <h2>Subscriptions for multiple Matomo instances</h2> <p>If you for example sell Matomo as a service in the cloud, when you are an agency that hosts Matomo instances for several clients and customers, or when you are having a test or staging environment for your Matomo, this section might be interesting for you.</p> <p>Each subscription authorizes you to use the plugin only on one Matomo instance. This means if you operate multiple Matomo instances, you need to purchase additional subscriptions (licenses) for each Matomo instance.</p> <h3>How do I know when I have more than one Matomo instance?</h3> <ul style="margin-top: 15px;"> <li>Multiple Matomo access URLs for different clients or customers may be an indicator for multiple instances, for example “piwik.client1.com” and “piwik.client2.com”. Each URL might potentially be a different Matomo instance and you need to purchase additional subscriptions for each instance. If you log in to the different Matomo URLs as a super user, and see the same websites listed in the <a href="https://matomo.org/docs/manage-websites/" target="_blank" rel="noopener noreferrer">Websites Management</a> and the same users listed in the <a href="https://matomo.org/docs/manage-users/" target="_blank" rel="noopener noreferrer">Users Management</a> across all Matomo URLs, then it could be only one Matomo instance even though there are different URLs.</li> <li>If you have a different Matomo database, or a different configuration file for each of your client or server environment, then likely you are operating multiple Matomo instances.</li> </ul> <p>If you are not sure whether you have several Matomo instances or only a single instance, <a href="https://www.innocraft.com/#contact" target="_blank" rel="noopener noreferrer">contact us</a>.</p> <p><a name="testinstances"></a></p> <h3>Test and development Matomo / WordPress instances</h3> <p>One valid subscription can be used on an active Matomo or WordPress instance and a test or a development Matomo / WordPress instance. This allows you to test your premium features in a live and a development environment at the same time. 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