Welcome to Gainsight's GameChanger Community

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href="https://communities.gainsight.com/guides-tutorials-and-learning-material-28" title="Guides, tutorials and learning material" topicsCount="24" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Guides, tutorials and learning material</span><span class="text--meta">24</span></a></li><li class="main-menu-list__item" id="downshift-1361-item-28" role="option"><a track="[object Object]" href="https://communities.gainsight.com/gdpr-dsa-privacy-29" title="GDPR, DSA & Privacy" topicsCount="8" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">GDPR, DSA & Privacy</span><span class="text--meta">8</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-1361-item-12" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-254" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-254" track="[object Object]" href="https://communities.gainsight.com/content-management-254" title="Content Management" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">Content Management</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-254" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-254"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-1361-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/creating-content-32" title="Creating content" topicsCount="16" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Creating content</span><span class="text--meta">16</span></a></li><li class="main-menu-list__item" id="downshift-1361-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/moderating-content-33" title="Moderating content" topicsCount="20" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Moderating content</span><span class="text--meta">20</span></a></li><li class="main-menu-list__item" id="downshift-1361-item-27" role="option"><a track="[object Object]" href="https://communities.gainsight.com/highlighting-content-34" title="Highlighting content" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Highlighting content</span><span class="text--meta">4</span></a></li><li class="main-menu-list__item" id="downshift-1361-item-28" role="option"><a track="[object Object]" href="https://communities.gainsight.com/dealing-with-spam-35" title="Dealing with spam" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Dealing with spam</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-1361-item-29" role="option"><a track="[object Object]" href="https://communities.gainsight.com/seo-36" title="SEO" topicsCount="11" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">SEO</span><span class="text--meta">11</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-1361-item-13" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-255" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-255" track="[object Object]" href="https://communities.gainsight.com/platform-modules-255" title="Platform Modules" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">Platform Modules</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-255" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-255"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-1361-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/community-38" title="Community" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Community</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-1361-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/knowledge-base-39" title="Knowledge base" topicsCount="7" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Knowledge base</span><span class="text--meta">7</span></a></li><li class="main-menu-list__item" id="downshift-1361-item-27" role="option"><a track="[object Object]" href="https://communities.gainsight.com/ideation-40" title="Ideation" topicsCount="15" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Ideation</span><span class="text--meta">15</span></a></li><li class="main-menu-list__item" id="downshift-1361-item-28" role="option"><a track="[object Object]" href="https://communities.gainsight.com/events-41" title="Events" topicsCount="9" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Events</span><span class="text--meta">9</span></a></li><li class="main-menu-list__item" id="downshift-1361-item-29" role="option"><a track="[object Object]" href="https://communities.gainsight.com/groups-42" title="Groups" topicsCount="17" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Groups</span><span class="text--meta">17</span></a></li><li class="main-menu-list__item" id="downshift-1361-item-30" role="option"><a track="[object Object]" href="https://communities.gainsight.com/product-updates-43" title="Product updates" topicsCount="8" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Product updates</span><span class="text--meta">8</span></a></li></ul></li></ul></div></li><li 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id="downshift-1361-item-30" role="option"><a track="[object Object]" href="https://communities.gainsight.com/registration-login-sso-65" title="Registration, Login, SSO" topicsCount="6" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Registration, Login, SSO</span><span class="text--meta">6</span></a></li><li class="main-menu-list__item" id="downshift-1361-item-85" role="option"><a track="[object Object]" href="https://communities.gainsight.com/email-campaigns-66" title="Email Campaigns" topicsCount="8" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Email Campaigns</span><span class="text--meta">8</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-1361-item-16" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-258" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-258" track="[object Object]" href="https://communities.gainsight.com/customization-integrations-258" title="Customization & Integrations" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">Customization & Integrations</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-258" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-258"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-1361-item-25" role="option"><a track="[object Object]" 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role="option"><a track="[object Object]" href="https://communities.gainsight.com/languages-278" title="Languages" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Languages</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-1361-item-29" role="option"><a track="[object Object]" href="https://communities.gainsight.com/sso-53" title="SSO" topicsCount="13" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">SSO</span><span class="text--meta">13</span></a></li><li class="main-menu-list__item" id="downshift-1361-item-30" role="option"><a track="[object Object]" href="https://communities.gainsight.com/integrations-54" title="Integrations" topicsCount="23" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Integrations</span><span class="text--meta">23</span></a></li><li class="main-menu-list__item" id="downshift-1361-item-85" role="option"><a track="[object Object]" href="https://communities.gainsight.com/api-55" title="API" topicsCount="10" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">API</span><span class="text--meta">10</span></a></li><li class="main-menu-list__item" id="downshift-1361-item-93" role="option"><a track="[object Object]" href="https://communities.gainsight.com/emails-56" title="Emails" topicsCount="6" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Emails</span><span class="text--meta">6</span></a></li><li class="main-menu-list__item" id="downshift-1361-item-94" role="option"><a track="[object Object]" href="https://communities.gainsight.com/third-party-scripts-57" title="Third-party Scripts" topicsCount="3" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Third-party Scripts</span><span 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style="--cards-per-row: 5"><a href="https://communities.gainsight.com/p/cc-product" class="quicklink__url" tabIndex="0" target><figure class="figure-padding__icon"><div role="img" aria-label class="lazy padding__icon quicklink__hero" data-src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/7beec319-15be-4a5b-a28e-864bed31f271_thumb.png" style="background-image: https://uploads-us-west-2.insided.com/gainsight-us/attachment/7beec319-15be-4a5b-a28e-864bed31f271_thumb.png"> </div></figure><div class="quicklink__title"><header><h3 class="h3 card-widget-title">Customer Communities</h3></header><p class="text--meta card-widget-text"></p></div></a></article><article class="featured-topic quicklink__box card-widget-wrapper quicklink-icon" style="--cards-per-row: 5"><a href="https://communities.gainsight.com/p/ce-product" class="quicklink__url" tabIndex="0" target><figure class="figure-padding__icon"><div role="img" aria-label class="lazy padding__icon quicklink__hero" 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We have so many people with the same usernames and it makes it difficult to automate some of our bulk actions. 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an\u00a0event\/sessions, added a registration notification, and connected a Zoom account. 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Active","requestUrl":"\/contentNavigation\/topics","query":{"sort":{"lastActivityAt":"desc"},"pagination":{"page":1,"pageSize":10},"filters":{"category":null}},"translations":{"Custom":{"in":"in"},"Forum":{"vraag":"Question","topic.form.type.discussion.label":"Conversation","forumList.meta.counter.post.user.new":"{n} new","beantwoord":"Solved","Sticky":"Sticky","topicList.meta.voted":"Voted","topicList.meta.vote":"Vote","Show more":"Show more activity"}},"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/attachment\/","topics":[{"categoryUrl":"https:\/\/communities.gainsight.com\/-","topicUrl":{"destination":"https:\/\/communities.gainsight.com\/ideas\/whitespace-expansion-is-for-sales-not-design-15762"},"id":"7142","publicId":"15762","title":"Whitespace Expansion is for Sales, not Design!","content":"<figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/attachment\/1a46ce29-6c73-4662-86ba-8a23a3c62ed9.png\" \/><\/figure><p>\u00a0<\/p><p>I\u2019m not sure if this is a recent change and it seems that it is, but even if not what possible reason is there to clip the rule names and then have all this blank space next to it?<\/p><p>\u00a0<\/p><p>I use a wide monitor, but this is a window taking up only half my screen. It looks the same on my smaller laptop. This is not a screen resolution problem, this is a design problem.<\/p><p>This kind of design does not seem to indicate the users experience is considered at any point, but instead some arbitrary aesthetic.<\/p><p>\u00a0<\/p><p><user-mention data-id=\"6537\">@ophirsw<\/user-mention>\u00a0I know you\u2019ve seen my various posts on whitespace and I\u2019m sure are thrilled to see another :) I don\u2019t search these things out and I\u2019m not particularly jazzed about\u00a0writing these but it seems that this issue of gratuitous whitespace\u00a0<em>at the expense of product usability\u00a0<\/em>seems to keep happening.\u00a0<\/p><p>Is there a better way we can communicate how inconvenient these changes are? Is there some other method we can employ that will have a substantive impact on the way these changes are considered to better take the user into account before implementing? Not trying to be dramatic, but more and more screens we jump to are getting increasingly irritating to use.\u00a0<\/p><p>Thanks :)<\/p>","categoryName":"","categoryId":"","contentType":"idea","featuredImage":"","likes":0,"views":323,"votes":37,"replyCount":24,"publishedAt":"2023-02-09T17:51:05+00:00","lastActivityAt":"2025-03-01T10:22:42+00:00","lastContributor":{"id":"4401","username":"HollySimmons","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/2643385e-ce8c-4bc4-b24e-3b449c91c01a.png"},"lastPostId":46393,"author":{"id":"5338","username":"bradley","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/d2f0ae35-6a08-4765-ad2d-d3d2f4367101.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"Discovery","textColor":"ffffff","backgroundColor":"fcc642"},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"5 hours ago","lastReplyPublicId":"120419"},{"categoryUrl":"https:\/\/communities.gainsight.com\/-","topicUrl":{"destination":"https:\/\/communities.gainsight.com\/ideas\/please-support-filtering-for-anytype-sfdc-fields-27265"},"id":"11759","publicId":"27265","title":"Please Support filtering for anytype SFDC Fields","content":"<p>There are some fields in Salesforce that are of the datatype \u201c<a href=\"https:\/\/developer.salesforce.com\/docs\/atlas.en-us.object_reference.meta\/object_reference\/field_types.htm#:~:text=Polymorphic%20data%20type%20that%20returns%20string%2C%20picklist%2C%20reference%2C%20Boolean%2C%20currency%2C%20int%2C%20double%2C%20percent%2C%20ID%2C%20date%2C%20datetime%2C%20url%2C%20or%20email%20data%20depending%20on%20the%20kind%20of%20field%20involved.%20See%20AnyType%20Field%20Type.\" rel=\"nofollow ugc\">anyType\u201d<\/a>\u00a0. An example of this are the New\/OldValue fields on the <a href=\"https:\/\/developer.salesforce.com\/docs\/atlas.en-us.sfFieldRef.meta\/sfFieldRef\/salesforce_field_reference_AccountHistory.htm\" rel=\"nofollow ugc\">AccountHistory<\/a> Object in Salesforce.<\/p><p>While you can report on these fields, you are not able to use them as filters despite them showing up as text fields. Instead, they appear to function more as Rich Text.<\/p><p>Continuing this example, the object also includes a DataType picklist, so you can restrict the records being shown to only include entries where the anyType = String.<\/p><p>\u00a0<\/p><p>Use Case: Gainsight has yet to roll out any meaningful OOB history tracking, and while you can use Real Time Rules and custom change tables, duplicating the entire process in Gainsight is not particularly realistic nor as reliable. It would also be a massive redundancy. <strong>It would be great to just be able to pull in AccountHistory reporting and be able to filter on these New\/OldValue fields, even if it is limited to when the data is certain datatypes.<\/strong><\/p><p>\u00a0<\/p><p>You might be able to get around this by creating a Data Design and a transformation step, but it would be ideal not to have to duplicate data in the first place.<\/p><p>Credit to \u200b<user-mention data-id=\"8283\">@mmayhall<\/user-mention>\u00a0for the sources :)<\/p>","categoryName":"","categoryId":"","contentType":"idea","featuredImage":"","likes":0,"views":7,"votes":2,"replyCount":0,"publishedAt":"2025-03-01T00:52:23+00:00","lastActivityAt":"2025-03-01T00:52:23+00:00","lastContributor":{"id":"5338","username":"bradley","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/d2f0ae35-6a08-4765-ad2d-d3d2f4367101.png"},"lastPostId":0,"author":{"id":"5338","username":"bradley","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/d2f0ae35-6a08-4765-ad2d-d3d2f4367101.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"New Idea","textColor":"000000","backgroundColor":"bae2f7"},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"15 hours ago"},{"categoryUrl":"https:\/\/communities.gainsight.com\/customer-communities-cc-17","topicUrl":{"destination":"https:\/\/communities.gainsight.com\/customer-communities-cc-17\/so-many-identicle-usernames-27227"},"id":"8289","publicId":"27227","title":"So many identicle Usernames!","content":"<p>Hi! We have so many people with the same usernames and it makes it difficult to automate some of our bulk actions. Is there a setting or some way we can block users from creating a username that already exists, ignoring uppercase\/lowercase?\u00a0<\/p>","categoryName":"Customer Communities (CC)","categoryId":"17","contentType":"question","featuredImage":"","likes":1,"views":39,"votes":0,"replyCount":4,"publishedAt":"2025-02-25T22:22:02+00:00","lastActivityAt":"2025-02-28T21:48:33+00:00","lastContributor":{"id":"15175","username":"LuH","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/2af4a58e-672d-49f8-acef-2bc9f0676aac.png"},"lastPostId":25950,"author":{"id":"15175","username":"LuH","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/2af4a58e-672d-49f8-acef-2bc9f0676aac.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"18 hours ago","lastReplyPublicId":"120415"},{"categoryUrl":"https:\/\/communities.gainsight.com\/customer-communities-cc-17","topicUrl":{"destination":"https:\/\/communities.gainsight.com\/customer-communities-cc-17\/using-insided-as-a-video-library-for-education-26981"},"id":"8212","publicId":"26981","title":"Using inSided as a video library for education","content":"<p>Hi there!\u00a0We\u2019re exploring the possibility of using inSided as a video library for Customer Education and would love to hear if anyone has tried this or has any ideas on how it could work. Specifically, we\u2019re looking to create an Admin Curriculum with learning pathways for specific topics and related videos (yes I know Gainsight has a CE solution but we can\u2019t get any additional budget right now).<\/p><p>Since moving forward with an LMS isn\u2019t an option at this time, we\u2019re hoping to learn from others who might have used inSided in similar ways, or if you\u2019ve combined it with other tools to organize and deliver educational content.<\/p><p>Any tips, suggestions, or experiences you could share would be really helpful!\u00a0\ud83d\ude4f<\/p>","categoryName":"Customer Communities (CC)","categoryId":"17","contentType":"question","featuredImage":"","likes":1,"views":37,"votes":0,"replyCount":3,"publishedAt":"2025-01-29T23:37:48+00:00","lastActivityAt":"2025-02-28T21:26:14+00:00","lastContributor":{"id":"10753","username":"Johnk","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/4befa6e9-7af3-4e36-a872-7a5ff3b942d5.png"},"lastPostId":25948,"author":{"id":"12547","username":"ryanne.perry","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/4bb40a3e-67bf-4713-a909-72a8d3cd572b.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"18 hours ago","lastReplyPublicId":"120412"},{"categoryUrl":"https:\/\/communities.gainsight.com\/post-field-analysis-48","topicUrl":{"destination":"https:\/\/communities.gainsight.com\/post-field-analysis-48\/how-to-add-metadata-to-posts-and-then-export-the-data-using-post-fields-18486"},"id":"1662","publicId":"18486","title":"How To Add Metadata To Posts And Then Export The Data (Using Post Fields)","content":"<p>Suppose you want to track data around things like user sentiment, bug reports and content quality, on the level of an individual <strong>post\u00a0<\/strong>(post, here is an individual reply in a topic--including the topic starter)? You can create <a href=\"https:\/\/community.insided.com\/post-field-analysis-96\/post-field-analysis-revolutionize-your-community-feedback-576\" target=\"_self\" rel=\"noreferrer\"><strong>Post Fields<\/strong><\/a>, and enter this extra data as part of your moderation process. Personally, I use Post Fields to track user mindfulness on inSpired - the data reveals that you guys are all pretty laid back!<br \/>\u00a0<\/p><h2>How To Create A New Post Field<\/h2><ol><li>Go to <strong>Control<\/strong> &gt; <strong>Settings<\/strong> &gt; <strong>Topic<\/strong> &gt; <strong>Post Fields<\/strong><\/li>\t<li>Click \u2018<strong>Add post field<\/strong>\u2019.<\/li>\t<li>For your new field, add a Title, choose its \u2018visibility\u2019 (i.e., for which categories should moderators be able to enter data in the field), and choose its input type (plain text, or a multi-\/single-select dropdown).<\/li>\t<li>Click \u2018<strong>Save changes<\/strong>\u2019 and you\u2019re done.<\/li><\/ol><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/attachment\/5ed76887-f358-49b7-a05f-70b31f75afa0.gif\" \/><\/figure><h2>\u00a0<\/h2><h2>How To Enter Data In A Post Field<\/h2><ol><li>In <strong>Control<\/strong>, go to a post for which you\u2019d like to enter data.<\/li>\t<li>At the bottom of the post, click \u2018<strong>Post Fields<\/strong>\u2019 to show all active Post Fields.<\/li>\t<li>Enter data to your heart\u2019s content - anything you put in will save automatically.<\/li><\/ol><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/attachment\/2bc295f2-a76b-4fe8-9051-c423b9538ecf.png\" width=\"446\" \/><\/figure><h2>How To Export Post Fields Data<\/h2><ol><li>Go to<strong> Control<\/strong> &gt; <strong>Analytics<\/strong> &gt; <strong>Post Fields Analysis<\/strong>.<\/li>\t<li>Add <strong>Filters<\/strong> to narrow down the scope of your export: you can filter on forums, time range (based on when the post was created), and one more Post Fields that you want to view.<\/li>\t<li>Click \u2018<strong>Apply<\/strong>\u2019 to immediately see a visual overview of the results of your export.<\/li>\t<li>Click \u2018<strong>Export results<\/strong>\u2019 and then navigate to <strong>Control<\/strong> &gt; <strong>Analytics<\/strong> &gt; <strong>Export<\/strong> to download your export (in CSV format).<\/li><\/ol><section class=\"callout callout-blue\"><div><div><div><p><img alt=\":gear:\" src=\"https:\/\/d3odp2r1osuwn0.cloudfront.net\/2021-09-02-08-57-45-927c971b\/dist\/emojione\/2699.png\" width=\"18\" \/> \u00a0<strong>Tips, Tricks, &amp; Technical Bits<\/strong>:<\/p><p>\u00a0<img alt=\"\u26a0\ufe0f\" src=\"https:\/\/cdn.jsdelivr.net\/emojione\/assets\/png\/26a0.png?v=2.2.7\" \/> On the Post Fields Analysis page, the \u2018Percentage overview of filtered post fields\u2019 is <strong>not<\/strong> filtered by the selected time range (i.e. it shows a general overview of the Post Fields, not an overview of the Post Fields for that time period).<br \/><br \/><img alt=\"\ud83c\udfaf\" src=\"https:\/\/cdn.jsdelivr.net\/emojione\/assets\/png\/1f3af.png?v=2.2.7\" \/> Want your Post Field to have a specific default entry whenever a post is created? When creating a Post Field, add a placeholder.<br \/><br \/><img alt=\":bulb:\" src=\"https:\/\/d3odp2r1osuwn0.cloudfront.net\/2021-09-02-08-57-45-927c971b\/dist\/emojione\/1f4a1.png\" width=\"18\" \/> Want to disable a Post Field for all posts without losing any of the data you\u2019ve gathered so far? Edit the Post Field and set its visibility to \u2018Hidden (invisible in all sub-forums)\u2019. You\u2019ll still be able to export data for this Post Field, but moderators won\u2019t be able to see or add new data to it.<\/p><\/div><\/div><\/div><\/section>","categoryName":"Post Field Analysis","categoryId":"48","contentType":"article","featuredImage":"","likes":1,"views":366,"votes":0,"replyCount":3,"publishedAt":"2018-02-02T14:43:44+00:00","lastActivityAt":"2025-02-28T21:08:15+00:00","lastContributor":{"id":"12594","username":"davetee","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/17db9a05-9ffc-4ca9-829c-2f3cadde3679.png"},"lastPostId":10118,"author":{"id":"11144","username":"Frank","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/90x90\/5da9ca5e-0dc2-4ec8-901d-0e5fc3555ac5.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"18 hours ago","lastReplyPublicId":"120411"},{"categoryUrl":"https:\/\/communities.gainsight.com\/-","topicUrl":{"destination":"https:\/\/communities.gainsight.com\/ideas\/decrease-whitespace-show-full-rule-name-in-rule-chain-screen-18014"},"id":"7798","publicId":"18014","title":"Decrease whitespace - show full rule name in rule chain screen","content":"<p>There\u2019s so much room on the Rule Chain page, why can\u2019t you show the full name of rules? We tag our rules with a version number, and not being able to see the version number in the list of the rule chain at-a-glance is really silly, especially when there\u2019s the entire half of the page that\u2019s not being used. These rule names are truncated unnecessarily.<\/p><p>Improve the admin experience and decrease whitespace by showing the full name of the rule in the rule chain page<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/attachment\/fbbc2951-d710-4e0b-84d0-da3fad048f17.png\" \/><\/figure><p>\u00a0<\/p>","categoryName":"","categoryId":"","contentType":"idea","featuredImage":"","likes":0,"views":111,"votes":22,"replyCount":12,"publishedAt":"2023-10-31T15:55:59+00:00","lastActivityAt":"2025-02-28T20:30:56+00:00","lastContributor":{"id":"5464","username":"andybuchanan","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/27a362eb-193a-43c1-9c18-1ad181749456.png"},"lastPostId":46391,"author":{"id":"5927","username":"sarahmiracle","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/e724c37f-3338-4376-bd7b-af97b2e4eec8.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"New Idea","textColor":"000000","backgroundColor":"bae2f7"},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"19 hours ago","lastReplyPublicId":"120409"},{"categoryUrl":"https:\/\/communities.gainsight.com\/customer-communities-cc-17","topicUrl":{"destination":"https:\/\/communities.gainsight.com\/customer-communities-cc-17\/how-to-update-text-for-sso-login-registration-button-22206"},"id":"6750","publicId":"22206","title":"How to update text for SSO login\/registration button","content":"<figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/attachment\/83079925-44d2-49a7-8e61-182029e5e98f.png\" \/><\/figure><p>I\u2019m looking to update the <strong>Login with OpenIdConnect<\/strong> phrase<\/p>","categoryName":"Customer Communities (CC)","categoryId":"17","contentType":"question","featuredImage":"","likes":0,"views":112,"votes":0,"replyCount":7,"publishedAt":"2023-02-23T22:03:26+00:00","lastActivityAt":"2025-02-28T20:20:54+00:00","lastContributor":{"id":"11751","username":"Kgastaldo","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/812ef240-cf75-4f90-8ad3-76f9d6224fb3.png"},"lastPostId":25947,"author":{"id":"12908","username":"logicalhare","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/3a6243f7-a5bd-4454-b2f8-ac320b083bc0.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":true,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"19 hours ago","lastReplyPublicId":"120408"},{"categoryUrl":"https:\/\/communities.gainsight.com\/-","topicUrl":{"destination":"https:\/\/communities.gainsight.com\/ideas\/dynamic-jo-needs-the-ability-to-auto-archive-one-time-programs-25811"},"id":"11369","publicId":"25811","title":"Dynamic JO needs the ability to auto-archive one-time programs","content":"<p>We have a lot of programs that are only sent once, and the deletion process is unwieldy (stopping, then deleting individually) and requires a lengthy, manual cleanup process.<\/p><h2>My ask:<\/h2><p>Could we get some sort of \u201cauto-archive x number of days\/months\u201d toggle added to dynamic JOs? It would make sense to put it here, but definitely would be something nice to have.<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/attachment\/ae100dff-aa79-453a-b519-24e267acbe6e.png\" \/><\/figure><h2>Related posts:<\/h2><p><oembed url=\"https:\/\/communities.gainsight.com\/ideas\/ability-to-stop-and-delete-a-jo-program-after-it-s-been-paused-8260\"><\/oembed><oembed url=\"https:\/\/communities.gainsight.com\/customer-success-cs-15\/best-practice-on-deleting-jo-programs-emails-and-cleaning-up-folders-25807?postid=115470#post115470\"><\/oembed><\/p><p>\u00a0<\/p>","categoryName":"","categoryId":"","contentType":"idea","featuredImage":"","likes":0,"views":34,"votes":9,"replyCount":5,"publishedAt":"2024-09-27T15:43:25+00:00","lastActivityAt":"2025-02-28T20:05:39+00:00","lastContributor":{"id":"7474","username":"dayn.johnson","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/9602e060-92fd-41b0-a978-4ed54be67e1d.png"},"lastPostId":46390,"author":{"id":"7474","username":"dayn.johnson","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/9602e060-92fd-41b0-a978-4ed54be67e1d.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"New Idea","textColor":"000000","backgroundColor":"bae2f7"},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"19 hours ago","lastReplyPublicId":"120406"},{"categoryUrl":"https:\/\/communities.gainsight.com\/-","topicUrl":{"destination":"https:\/\/communities.gainsight.com\/ideas\/improved-alt-text-options-24253"},"id":"10843","publicId":"24253","title":"Improved alt text options","content":"<p>The alt text features within the platform need massive improvements.<\/p><p><strong>My first request: <\/strong>Add an alt text option for event images. I need a work around for this asap.\u00a0I\u2019m working on an event educating folks on how to create inclusive content with alt text, and some of our speakers are visually impaired. It\u2019s very embarrassing to promote an event on alt text, when I\u2019m not actually using alt text.<\/p><p><strong>Second request:<\/strong> Create an option to add the alt text without having to use the code section (the platform often strips my code which is realllly frustrating if I\u2019ve forgotten to save)<\/p><p>Many industries are required by law to have alt text included. Accessibility in general should be a priority, not an afterthought. Please make this a priority!<\/p><p>\u00a0<\/p><p>cc: <user-mention data-id=\"7807\">@olimarrio<\/user-mention>\u00a0<user-mention data-id=\"12630\">@valerie.molina<\/user-mention>\u00a0<user-mention data-id=\"7372\">@kathleenkenny23<\/user-mention>\u00a0<\/p>","categoryName":"","categoryId":"","contentType":"idea","featuredImage":"","likes":0,"views":36,"votes":4,"replyCount":2,"publishedAt":"2024-05-03T20:30:31+00:00","lastActivityAt":"2025-02-28T19:39:32+00:00","lastContributor":{"id":"15279","username":"fmedrano","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/25e99767-9253-4f80-ac52-921c20bfa599.png"},"lastPostId":46389,"author":{"id":"12681","username":"laura.porcincula","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/0e0b4d01-ec00-4faa-b55a-005afdb799e9.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"New 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Teams.\u00a0<\/p>","categoryName":"","categoryId":"","contentType":"idea","featuredImage":"","likes":0,"views":1,"votes":1,"replyCount":0,"publishedAt":"2025-02-28T18:58:52+00:00","lastActivityAt":"2025-02-28T18:58:52+00:00","lastContributor":{"id":"10126","username":"Carol_Keyes","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/4b319852-5030-4c54-9f94-4bdfafeb6388.png"},"lastPostId":0,"author":{"id":"10126","username":"Carol_Keyes","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/4b319852-5030-4c54-9f94-4bdfafeb6388.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"New Idea","textColor":"000000","backgroundColor":"bae2f7"},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"21 hours 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\/><\/figure><p>\u00a0<\/p><p>I\u2019m not sure if this is a recent change and it seems that it is, but even if not what possible reason is there to clip the rule names and then have all this blank space next to it?<\/p><p>\u00a0<\/p><p>I use a wide monitor, but this is a window taking up only half my screen. It looks the same on my smaller laptop. This is not a screen resolution problem, this is a design problem.<\/p><p>This kind of design does not seem to indicate the users experience is considered at any point, but instead some arbitrary aesthetic.<\/p><p>\u00a0<\/p><p><user-mention data-id=\"6537\">@ophirsw<\/user-mention>\u00a0I know you\u2019ve seen my various posts on whitespace and I\u2019m sure are thrilled to see another :) I don\u2019t search these things out and I\u2019m not particularly jazzed about\u00a0writing these but it seems that this issue of gratuitous whitespace\u00a0<em>at the expense of product usability\u00a0<\/em>seems to keep happening.\u00a0<\/p><p>Is there a better way we can communicate how inconvenient these changes are? Is there some other method we can employ that will have a substantive impact on the way these changes are considered to better take the user into account before implementing? Not trying to be dramatic, but more and more screens we jump to are getting increasingly irritating to use.\u00a0<\/p><p>Thanks :)<\/p>","categoryName":"","categoryId":"","contentType":"idea","featuredImage":"","likes":0,"views":323,"votes":37,"replyCount":24,"publishedAt":"2023-02-09T17:51:05+00:00","lastActivityAt":"2025-03-01T10:22:42+00:00","lastContributor":{"id":"4401","username":"HollySimmons","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/2643385e-ce8c-4bc4-b24e-3b449c91c01a.png"},"lastPostId":46393,"author":{"id":"5338","username":"bradley","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/d2f0ae35-6a08-4765-ad2d-d3d2f4367101.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"Discovery","textColor":"ffffff","backgroundColor":"fcc642"},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"5 hours ago","lastReplyPublicId":"120419"},{"categoryUrl":"https:\/\/communities.gainsight.com\/-","topicUrl":{"destination":"https:\/\/communities.gainsight.com\/ideas\/please-support-filtering-for-anytype-sfdc-fields-27265"},"id":"11759","publicId":"27265","title":"Please Support filtering for anytype SFDC Fields","content":"<p>There are some fields in Salesforce that are of the datatype \u201c<a href=\"https:\/\/developer.salesforce.com\/docs\/atlas.en-us.object_reference.meta\/object_reference\/field_types.htm#:~:text=Polymorphic%20data%20type%20that%20returns%20string%2C%20picklist%2C%20reference%2C%20Boolean%2C%20currency%2C%20int%2C%20double%2C%20percent%2C%20ID%2C%20date%2C%20datetime%2C%20url%2C%20or%20email%20data%20depending%20on%20the%20kind%20of%20field%20involved.%20See%20AnyType%20Field%20Type.\" rel=\"nofollow ugc\">anyType\u201d<\/a>\u00a0. An example of this are the New\/OldValue fields on the <a href=\"https:\/\/developer.salesforce.com\/docs\/atlas.en-us.sfFieldRef.meta\/sfFieldRef\/salesforce_field_reference_AccountHistory.htm\" rel=\"nofollow ugc\">AccountHistory<\/a> Object in Salesforce.<\/p><p>While you can report on these fields, you are not able to use them as filters despite them showing up as text fields. Instead, they appear to function more as Rich Text.<\/p><p>Continuing this example, the object also includes a DataType picklist, so you can restrict the records being shown to only include entries where the anyType = String.<\/p><p>\u00a0<\/p><p>Use Case: Gainsight has yet to roll out any meaningful OOB history tracking, and while you can use Real Time Rules and custom change tables, duplicating the entire process in Gainsight is not particularly realistic nor as reliable. It would also be a massive redundancy. <strong>It would be great to just be able to pull in AccountHistory reporting and be able to filter on these New\/OldValue fields, even if it is limited to when the data is certain datatypes.<\/strong><\/p><p>\u00a0<\/p><p>You might be able to get around this by creating a Data Design and a transformation step, but it would be ideal not to have to duplicate data in the first place.<\/p><p>Credit to \u200b<user-mention data-id=\"8283\">@mmayhall<\/user-mention>\u00a0for the sources :)<\/p>","categoryName":"","categoryId":"","contentType":"idea","featuredImage":"","likes":0,"views":7,"votes":2,"replyCount":0,"publishedAt":"2025-03-01T00:52:23+00:00","lastActivityAt":"2025-03-01T00:52:23+00:00","lastContributor":{"id":"5338","username":"bradley","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/d2f0ae35-6a08-4765-ad2d-d3d2f4367101.png"},"lastPostId":0,"author":{"id":"5338","username":"bradley","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/d2f0ae35-6a08-4765-ad2d-d3d2f4367101.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"New Idea","textColor":"000000","backgroundColor":"bae2f7"},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"15 hours ago"},{"categoryUrl":"https:\/\/communities.gainsight.com\/customer-communities-cc-17","topicUrl":{"destination":"https:\/\/communities.gainsight.com\/customer-communities-cc-17\/so-many-identicle-usernames-27227"},"id":"8289","publicId":"27227","title":"So many identicle Usernames!","content":"<p>Hi! We have so many people with the same usernames and it makes it difficult to automate some of our bulk actions. Is there a setting or some way we can block users from creating a username that already exists, ignoring uppercase\/lowercase?\u00a0<\/p>","categoryName":"Customer Communities (CC)","categoryId":"17","contentType":"question","featuredImage":"","likes":1,"views":39,"votes":0,"replyCount":4,"publishedAt":"2025-02-25T22:22:02+00:00","lastActivityAt":"2025-02-28T21:48:33+00:00","lastContributor":{"id":"15175","username":"LuH","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/2af4a58e-672d-49f8-acef-2bc9f0676aac.png"},"lastPostId":25950,"author":{"id":"15175","username":"LuH","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/2af4a58e-672d-49f8-acef-2bc9f0676aac.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"18 hours ago","lastReplyPublicId":"120415"},{"categoryUrl":"https:\/\/communities.gainsight.com\/customer-communities-cc-17","topicUrl":{"destination":"https:\/\/communities.gainsight.com\/customer-communities-cc-17\/using-insided-as-a-video-library-for-education-26981"},"id":"8212","publicId":"26981","title":"Using inSided as a video library for education","content":"<p>Hi there!\u00a0We\u2019re exploring the possibility of using inSided as a video library for Customer Education and would love to hear if anyone has tried this or has any ideas on how it could work. Specifically, we\u2019re looking to create an Admin Curriculum with learning pathways for specific topics and related videos (yes I know Gainsight has a CE solution but we can\u2019t get any additional budget right now).<\/p><p>Since moving forward with an LMS isn\u2019t an option at this time, we\u2019re hoping to learn from others who might have used inSided in similar ways, or if you\u2019ve combined it with other tools to organize and deliver educational content.<\/p><p>Any tips, suggestions, or experiences you could share would be really helpful!\u00a0\ud83d\ude4f<\/p>","categoryName":"Customer Communities (CC)","categoryId":"17","contentType":"question","featuredImage":"","likes":1,"views":37,"votes":0,"replyCount":3,"publishedAt":"2025-01-29T23:37:48+00:00","lastActivityAt":"2025-02-28T21:26:14+00:00","lastContributor":{"id":"10753","username":"Johnk","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/4befa6e9-7af3-4e36-a872-7a5ff3b942d5.png"},"lastPostId":25948,"author":{"id":"12547","username":"ryanne.perry","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/4bb40a3e-67bf-4713-a909-72a8d3cd572b.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"18 hours ago","lastReplyPublicId":"120412"},{"categoryUrl":"https:\/\/communities.gainsight.com\/post-field-analysis-48","topicUrl":{"destination":"https:\/\/communities.gainsight.com\/post-field-analysis-48\/how-to-add-metadata-to-posts-and-then-export-the-data-using-post-fields-18486"},"id":"1662","publicId":"18486","title":"How To Add Metadata To Posts And Then Export The Data (Using Post Fields)","content":"<p>Suppose you want to track data around things like user sentiment, bug reports and content quality, on the level of an individual <strong>post\u00a0<\/strong>(post, here is an individual reply in a topic--including the topic starter)? You can create <a href=\"https:\/\/community.insided.com\/post-field-analysis-96\/post-field-analysis-revolutionize-your-community-feedback-576\" target=\"_self\" rel=\"noreferrer\"><strong>Post Fields<\/strong><\/a>, and enter this extra data as part of your moderation process. Personally, I use Post Fields to track user mindfulness on inSpired - the data reveals that you guys are all pretty laid back!<br \/>\u00a0<\/p><h2>How To Create A New Post Field<\/h2><ol><li>Go to <strong>Control<\/strong> &gt; <strong>Settings<\/strong> &gt; <strong>Topic<\/strong> &gt; <strong>Post Fields<\/strong><\/li>\t<li>Click \u2018<strong>Add post field<\/strong>\u2019.<\/li>\t<li>For your new field, add a Title, choose its \u2018visibility\u2019 (i.e., for which categories should moderators be able to enter data in the field), and choose its input type (plain text, or a multi-\/single-select dropdown).<\/li>\t<li>Click \u2018<strong>Save changes<\/strong>\u2019 and you\u2019re done.<\/li><\/ol><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/attachment\/5ed76887-f358-49b7-a05f-70b31f75afa0.gif\" \/><\/figure><h2>\u00a0<\/h2><h2>How To Enter Data In A Post Field<\/h2><ol><li>In <strong>Control<\/strong>, go to a post for which you\u2019d like to enter data.<\/li>\t<li>At the bottom of the post, click \u2018<strong>Post Fields<\/strong>\u2019 to show all active Post Fields.<\/li>\t<li>Enter data to your heart\u2019s content - anything you put in will save automatically.<\/li><\/ol><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/attachment\/2bc295f2-a76b-4fe8-9051-c423b9538ecf.png\" width=\"446\" \/><\/figure><h2>How To Export Post Fields Data<\/h2><ol><li>Go to<strong> Control<\/strong> &gt; <strong>Analytics<\/strong> &gt; <strong>Post Fields Analysis<\/strong>.<\/li>\t<li>Add <strong>Filters<\/strong> to narrow down the scope of your export: you can filter on forums, time range (based on when the post was created), and one more Post Fields that you want to view.<\/li>\t<li>Click \u2018<strong>Apply<\/strong>\u2019 to immediately see a visual overview of the results of your export.<\/li>\t<li>Click \u2018<strong>Export results<\/strong>\u2019 and then navigate to <strong>Control<\/strong> &gt; <strong>Analytics<\/strong> &gt; <strong>Export<\/strong> to download your export (in CSV format).<\/li><\/ol><section class=\"callout callout-blue\"><div><div><div><p><img alt=\":gear:\" src=\"https:\/\/d3odp2r1osuwn0.cloudfront.net\/2021-09-02-08-57-45-927c971b\/dist\/emojione\/2699.png\" width=\"18\" \/> \u00a0<strong>Tips, Tricks, &amp; Technical Bits<\/strong>:<\/p><p>\u00a0<img alt=\"\u26a0\ufe0f\" src=\"https:\/\/cdn.jsdelivr.net\/emojione\/assets\/png\/26a0.png?v=2.2.7\" \/> On the Post Fields Analysis page, the \u2018Percentage overview of filtered post fields\u2019 is <strong>not<\/strong> filtered by the selected time range (i.e. it shows a general overview of the Post Fields, not an overview of the Post Fields for that time period).<br \/><br \/><img alt=\"\ud83c\udfaf\" src=\"https:\/\/cdn.jsdelivr.net\/emojione\/assets\/png\/1f3af.png?v=2.2.7\" \/> Want your Post Field to have a specific default entry whenever a post is created? When creating a Post Field, add a placeholder.<br \/><br \/><img alt=\":bulb:\" src=\"https:\/\/d3odp2r1osuwn0.cloudfront.net\/2021-09-02-08-57-45-927c971b\/dist\/emojione\/1f4a1.png\" width=\"18\" \/> Want to disable a Post Field for all posts without losing any of the data you\u2019ve gathered so far? Edit the Post Field and set its visibility to \u2018Hidden (invisible in all sub-forums)\u2019. You\u2019ll still be able to export data for this Post Field, but moderators won\u2019t be able to see or add new data to it.<\/p><\/div><\/div><\/div><\/section>","categoryName":"Post Field Analysis","categoryId":"48","contentType":"article","featuredImage":"","likes":1,"views":366,"votes":0,"replyCount":3,"publishedAt":"2018-02-02T14:43:44+00:00","lastActivityAt":"2025-02-28T21:08:15+00:00","lastContributor":{"id":"12594","username":"davetee","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/17db9a05-9ffc-4ca9-829c-2f3cadde3679.png"},"lastPostId":10118,"author":{"id":"11144","username":"Frank","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/90x90\/5da9ca5e-0dc2-4ec8-901d-0e5fc3555ac5.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"18 hours ago","lastReplyPublicId":"120411"},{"categoryUrl":"https:\/\/communities.gainsight.com\/-","topicUrl":{"destination":"https:\/\/communities.gainsight.com\/ideas\/decrease-whitespace-show-full-rule-name-in-rule-chain-screen-18014"},"id":"7798","publicId":"18014","title":"Decrease whitespace - show full rule name in rule chain screen","content":"<p>There\u2019s so much room on the Rule Chain page, why can\u2019t you show the full name of rules? We tag our rules with a version number, and not being able to see the version number in the list of the rule chain at-a-glance is really silly, especially when there\u2019s the entire half of the page that\u2019s not being used. These rule names are truncated unnecessarily.<\/p><p>Improve the admin experience and decrease whitespace by showing the full name of the rule in the rule chain page<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/attachment\/fbbc2951-d710-4e0b-84d0-da3fad048f17.png\" \/><\/figure><p>\u00a0<\/p>","categoryName":"","categoryId":"","contentType":"idea","featuredImage":"","likes":0,"views":111,"votes":22,"replyCount":12,"publishedAt":"2023-10-31T15:55:59+00:00","lastActivityAt":"2025-02-28T20:30:56+00:00","lastContributor":{"id":"5464","username":"andybuchanan","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/27a362eb-193a-43c1-9c18-1ad181749456.png"},"lastPostId":46391,"author":{"id":"5927","username":"sarahmiracle","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/e724c37f-3338-4376-bd7b-af97b2e4eec8.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"New Idea","textColor":"000000","backgroundColor":"bae2f7"},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"19 hours ago","lastReplyPublicId":"120409"},{"categoryUrl":"https:\/\/communities.gainsight.com\/customer-communities-cc-17","topicUrl":{"destination":"https:\/\/communities.gainsight.com\/customer-communities-cc-17\/how-to-update-text-for-sso-login-registration-button-22206"},"id":"6750","publicId":"22206","title":"How to update text for SSO login\/registration button","content":"<figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/attachment\/83079925-44d2-49a7-8e61-182029e5e98f.png\" \/><\/figure><p>I\u2019m looking to update the <strong>Login with OpenIdConnect<\/strong> phrase<\/p>","categoryName":"Customer Communities (CC)","categoryId":"17","contentType":"question","featuredImage":"","likes":0,"views":112,"votes":0,"replyCount":7,"publishedAt":"2023-02-23T22:03:26+00:00","lastActivityAt":"2025-02-28T20:20:54+00:00","lastContributor":{"id":"11751","username":"Kgastaldo","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/812ef240-cf75-4f90-8ad3-76f9d6224fb3.png"},"lastPostId":25947,"author":{"id":"12908","username":"logicalhare","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/3a6243f7-a5bd-4454-b2f8-ac320b083bc0.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":true,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"19 hours ago","lastReplyPublicId":"120408"},{"categoryUrl":"https:\/\/communities.gainsight.com\/-","topicUrl":{"destination":"https:\/\/communities.gainsight.com\/ideas\/dynamic-jo-needs-the-ability-to-auto-archive-one-time-programs-25811"},"id":"11369","publicId":"25811","title":"Dynamic JO needs the ability to auto-archive one-time programs","content":"<p>We have a lot of programs that are only sent once, and the deletion process is unwieldy (stopping, then deleting individually) and requires a lengthy, manual cleanup process.<\/p><h2>My ask:<\/h2><p>Could we get some sort of \u201cauto-archive x number of days\/months\u201d toggle added to dynamic JOs? It would make sense to put it here, but definitely would be something nice to have.<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/attachment\/ae100dff-aa79-453a-b519-24e267acbe6e.png\" \/><\/figure><h2>Related posts:<\/h2><p><oembed url=\"https:\/\/communities.gainsight.com\/ideas\/ability-to-stop-and-delete-a-jo-program-after-it-s-been-paused-8260\"><\/oembed><oembed url=\"https:\/\/communities.gainsight.com\/customer-success-cs-15\/best-practice-on-deleting-jo-programs-emails-and-cleaning-up-folders-25807?postid=115470#post115470\"><\/oembed><\/p><p>\u00a0<\/p>","categoryName":"","categoryId":"","contentType":"idea","featuredImage":"","likes":0,"views":34,"votes":9,"replyCount":5,"publishedAt":"2024-09-27T15:43:25+00:00","lastActivityAt":"2025-02-28T20:05:39+00:00","lastContributor":{"id":"7474","username":"dayn.johnson","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/9602e060-92fd-41b0-a978-4ed54be67e1d.png"},"lastPostId":46390,"author":{"id":"7474","username":"dayn.johnson","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/9602e060-92fd-41b0-a978-4ed54be67e1d.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"New Idea","textColor":"000000","backgroundColor":"bae2f7"},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"19 hours ago","lastReplyPublicId":"120406"},{"categoryUrl":"https:\/\/communities.gainsight.com\/-","topicUrl":{"destination":"https:\/\/communities.gainsight.com\/ideas\/improved-alt-text-options-24253"},"id":"10843","publicId":"24253","title":"Improved alt text options","content":"<p>The alt text features within the platform need massive improvements.<\/p><p><strong>My first request: <\/strong>Add an alt text option for event images. I need a work around for this asap.\u00a0I\u2019m working on an event educating folks on how to create inclusive content with alt text, and some of our speakers are visually impaired. It\u2019s very embarrassing to promote an event on alt text, when I\u2019m not actually using alt text.<\/p><p><strong>Second request:<\/strong> Create an option to add the alt text without having to use the code section (the platform often strips my code which is realllly frustrating if I\u2019ve forgotten to save)<\/p><p>Many industries are required by law to have alt text included. Accessibility in general should be a priority, not an afterthought. Please make this a priority!<\/p><p>\u00a0<\/p><p>cc: <user-mention data-id=\"7807\">@olimarrio<\/user-mention>\u00a0<user-mention data-id=\"12630\">@valerie.molina<\/user-mention>\u00a0<user-mention data-id=\"7372\">@kathleenkenny23<\/user-mention>\u00a0<\/p>","categoryName":"","categoryId":"","contentType":"idea","featuredImage":"","likes":0,"views":36,"votes":4,"replyCount":2,"publishedAt":"2024-05-03T20:30:31+00:00","lastActivityAt":"2025-02-28T19:39:32+00:00","lastContributor":{"id":"15279","username":"fmedrano","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/25e99767-9253-4f80-ac52-921c20bfa599.png"},"lastPostId":46389,"author":{"id":"12681","username":"laura.porcincula","avatar":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/icon\/200x200\/0e0b4d01-ec00-4faa-b55a-005afdb799e9.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"New Idea","textColor":"000000","backgroundColor":"bae2f7"},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"20 hours ago","lastReplyPublicId":"120404"},{"categoryUrl":"https:\/\/communities.gainsight.com\/-","topicUrl":{"destination":"https:\/\/communities.gainsight.com\/ideas\/make-copilot-avialable-in-microsoft-teams-app-27263"},"id":"11758","publicId":"27263","title":"Make Copilot Avialable in Microsoft Teams App","content":"<p>Create parity between the offerings of Copilot coming to Slack, also available in Microsoft 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data-src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/cb494660-6850-4ae9-9f20-c7882385a123_thumb.png" title="Customer Education (CE)" alt="Customer Education (CE)" /></div></div><div class="user_data flag__body"><div class="category-title"><h3><a href="https://communities.gainsight.com/customer-education-ce-18" class="link--quiet link--topic link--subforum qa-forum-overview-subforum" track="[object Object]">Customer Education (CE)</a></h3></div><ul class="list list--dot-seperated text--meta m-v-S"><li class="qa-forum-overview-topic-counter">105 topics</li></ul></div></div></div></div><div class="table__row qa-table-row forum-default qa-forum--default " data-value="302"><div class="table__cell grid--7 cell--S--first"><div class="user flag"><div class="flag__image"><div class="forum-image"><img role="img" src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/b43561c8-7536-440c-a697-3213313df997_thumb.png" class="lazy" data-src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/b43561c8-7536-440c-a697-3213313df997_thumb.png" title="Staircase AI by Gainsight " alt="Staircase AI by Gainsight " /></div></div><div class="user_data flag__body"><div class="category-title"><h3><a href="https://communities.gainsight.com/staircase-ai-by-gainsight-302" class="link--quiet link--topic link--subforum qa-forum-overview-subforum" track="[object Object]">Staircase AI by Gainsight </a></h3></div><ul class="list list--dot-seperated text--meta m-v-S"><li class="qa-forum-overview-topic-counter">2 topics</li></ul></div></div></div></div></div></div></div><div class="box"><div class="category-section table qa-category" id="category-7"><div class="category-title"><h2><a href="https://communities.gainsight.com/share-and-learn-best-practices-7" class="link--subforum qa-category-link" track="[object Object]">Share and Learn Best Practices</a></h2><span tabIndex="0" role="button" title="forum expand" class="table__collapse collapse-trigger js-collapse-trigger"><svg width="24" height="24" class viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M7.41 15.41L12 10.83L16.59 15.41L18 14L12 8L6 14L7.41 15.41Z" fill="currentColor"></path></svg></span></div><div class="category-description text--meta">Discover the latest best practices and network with other industry experts</div><div class="table forum-table js-collapse-content js-unread-overview"><div class="table__row qa-table-row forum-default qa-forum--default " data-value="9"><div class="table__cell grid--7 cell--S--first"><div class="user flag"><div class="flag__image"><div class="forum-image"><img role="img" src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/f54292ea-6c70-41e5-be2d-ef3477ec95f8_thumb.png" class="lazy" data-src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/f54292ea-6c70-41e5-be2d-ef3477ec95f8_thumb.png" title="CS Perspectives from Gainsight" alt="CS 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list--dot-seperated text--meta m-v-S"><li class="qa-forum-overview-topic-counter">12 topics</li></ul></div></div></div></div><div class="table__row qa-table-row forum-default qa-forum--default " data-value="8"><div class="table__cell grid--7 cell--S--first"><div class="user flag"><div class="flag__image"><div class="forum-image"><img role="img" src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/c4ded539-7c66-40dc-87bc-3b9bc15018fb_thumb.png" class="lazy" data-src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/c4ded539-7c66-40dc-87bc-3b9bc15018fb_thumb.png" title="All About Pulse" alt="All About Pulse" /></div></div><div class="user_data flag__body"><div class="category-title"><h3><a href="https://communities.gainsight.com/all-about-pulse-8" class="link--quiet link--topic link--subforum qa-forum-overview-subforum" track="[object Object]">All About Pulse</a></h3></div><ul class="list list--dot-seperated text--meta m-v-S"><li class="qa-forum-overview-topic-counter">185 topics</li></ul></div></div></div></div></div></div></div><div class="box"><div class="category-section table qa-category" id="category-209"><div class="category-title"><h2><a href="https://communities.gainsight.com/meetings-and-trainings-209" class="link--subforum qa-category-link" track="[object Object]">Meetings and Trainings</a></h2><span tabIndex="0" role="button" title="forum expand" class="table__collapse collapse-trigger js-collapse-trigger"><svg width="24" height="24" class viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M7.41 15.41L12 10.83L16.59 15.41L18 14L12 8L6 14L7.41 15.41Z" fill="currentColor"></path></svg></span></div><div class="category-description text--meta">Get access to a world of insights with trainings, webinars, roundtables, and more</div><div class="table forum-table js-collapse-content js-unread-overview"><div class="table__row qa-table-row forum-default qa-forum--default " data-value="3"><div class="table__cell grid--7 cell--S--first"><div class="user flag"><div class="flag__image"><div class="forum-image"><img role="img" src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/790d3a50-196e-4e8c-b727-92a8a4e25d39_thumb.png" class="lazy" data-src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/790d3a50-196e-4e8c-b727-92a8a4e25d39_thumb.png" title="Meetings & Office Hours" alt="Meetings & Office Hours" /></div></div><div class="user_data flag__body"><div class="category-title"><h3><a href="https://communities.gainsight.com/meetings-office-hours-3" class="link--quiet link--topic link--subforum qa-forum-overview-subforum" track="[object Object]">Meetings & Office Hours</a></h3></div><ul class="list list--dot-seperated text--meta m-v-S"><li class="qa-forum-overview-topic-counter">1504 topics</li></ul></div></div></div></div><div class="table__row qa-table-row forum-default qa-forum--default " data-value="4"><div class="table__cell grid--7 cell--S--first"><div class="user flag"><div class="flag__image"><div class="forum-image"><img role="img" src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/c9070e7f-aab7-4724-9d08-b1c035d37ba6_thumb.png" class="lazy" data-src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/c9070e7f-aab7-4724-9d08-b1c035d37ba6_thumb.png" title="Training & Certification" alt="Training & Certification" /></div></div><div class="user_data flag__body"><div class="category-title"><h3><a href="https://communities.gainsight.com/training-certification-4" class="link--quiet link--topic link--subforum qa-forum-overview-subforum" track="[object Object]">Training & Certification</a></h3></div><ul class="list list--dot-seperated text--meta m-v-S"><li class="qa-forum-overview-topic-counter">97 topics</li></ul></div></div></div></div></div></div></div><div class="box"><div class="category-section table qa-category" id="category-216"><div class="category-title"><h2><a href="https://communities.gainsight.com/archive-216" class="link--subforum qa-category-link" track="[object Object]">Archive</a></h2><span tabIndex="0" role="button" title="forum expand" class="table__collapse collapse-trigger js-collapse-trigger"><svg width="24" height="24" class viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M7.41 15.41L12 10.83L16.59 15.41L18 14L12 8L6 14L7.41 15.41Z" fill="currentColor"></path></svg></span></div><div class="category-description text--meta">This section contains archived community content</div><div class="table forum-table js-collapse-content js-unread-overview"><div class="table__row qa-table-row forum-default qa-forum--default " data-value="217"><div class="table__cell grid--7 cell--S--first"><div class="user flag"><div class="flag__image"><div class="forum-image"><img role="img" src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/1d0dab52-4971-4780-bad9-e6dbcc2f1cb1_thumb.png" class="lazy" data-src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/1d0dab52-4971-4780-bad9-e6dbcc2f1cb1_thumb.png" title="Archived content" alt="Archived content" /></div></div><div class="user_data flag__body"><div class="category-title"><h3><a href="https://communities.gainsight.com/archived-content-217" class="link--quiet link--topic link--subforum qa-forum-overview-subforum" track="[object Object]">Archived content</a></h3></div><ul class="list list--dot-seperated text--meta m-v-S"><li class="qa-forum-overview-topic-counter">580 topics</li></ul></div></div></div></div></div></div></div></div></div></div><div class="tabs qa-tabs"><div class="js-content js-content-1 qa-tab-isVisible js-content-3 is-hidden--loose"><div class="box widget box__content qa-widget-recent-topics topic-list-view"><div class="list-widget-wrapper"><div class="load-more-container load-more-topics"><button class="btn--cta btn--full-width btn--load-more" type="button"><span 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and guidelines<\/a><\/li>\n\t\t\t\t<li>Help others by marking the best answer to your question<\/li>\n <li>Rise through the <a href=\"https:\/\/communities.gainsight.com\/community-news-2\/the-new-gainsight-community-ranks-systems-25322\">ranks<\/a> by contributing and helping others<\/li>\n\t\t\t<\/ul>\n\n\t\t\t<p><strong>Status pages<\/strong><\/p>\n\t\t\t<ul>\n\t\t\t\t<li><a href=\"https:\/\/status.gainsight.com\/\">CS System Status<\/a><\/li>\n <li><a href=\"https:\/\/status.insided.com\/\">CC System Status<\/a><\/li>\n <li><a href=\"https:\/\/status.aptrinsic.com\/\">PX System Status<\/a><\/li>\n <li><a href=\"https:\/\/status.staircase.ai\/\">Staircase System Status<\/a><\/li><\/ul>\n <p><strong>Known Issues Tracker<\/strong> (<a href=\"https:\/\/communities.gainsight.com\/product-updates\/introducing-the-gainsight-known-issue-tracker-kit-26995\">what is this?<\/a>)<\/p>\n <ul><li><a href=\"https:\/\/gainsight.atlassian.net\/jira\/dashboards\/24542\">Known Issues Tracker<\/a><\/li><\/ul>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t<\/tbody>\n<\/table>"}"><div class="custom-html-widget-wrapper"><section class="full-width custom-html"><table><style> table { border-collapse: collapse; width: 100%; } td, th { border: 0px solid #aaaaaa54; padding: 5px; } </style><tbody><tr><td><p></p><h3>Welcome to our community!</h3><p></p><ul><li>Make sure to <a href="https://communities.gainsight.com/member/login">register or log in</a></li><li>Read our <a href="https://communities.gainsight.com/site/terms">terms and guidelines</a></li><li>Help others by marking the best answer to your question</li><li>Rise through the <a href="https://communities.gainsight.com/community-news-2/the-new-gainsight-community-ranks-systems-25322">ranks</a> by contributing and helping others</li></ul><p><strong>Status pages</strong></p><ul><li><a href="https://status.gainsight.com/">CS System Status</a></li><li><a href="https://status.insided.com/">CC System Status</a></li><li><a href="https://status.aptrinsic.com/">PX System Status</a></li><li><a href="https://status.staircase.ai/">Staircase System Status</a></li></ul><p><strong>Known Issues Tracker</strong> (<a href="https://communities.gainsight.com/product-updates/introducing-the-gainsight-known-issue-tracker-kit-26995">what is this?</a>)</p><ul><li><a href="https://gainsight.atlassian.net/jira/dashboards/24542">Known Issues Tracker</a></li></ul></td></tr></tbody></table></section></div></div></div></div><div class="widget-container widget-container--leaderboard_points widget-container--container-2-1-column_2-index-1" data-idx="1"><div class="widget-placeholder"><div data-preact="widget-points-leaderboard/indexWidget.sync" class="" data-props="{"maxResults":10,"timeRange":["thisWeek","allTime"],"title":"Customers changing the game","emptyMessage":"It's a new week! 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This list will populate as soon as we have a few more activities. <p></div><div class="leaderboard-link-text"><a href="/leaderboard?period=thisWeek" class="btn--cta btn--show-more"> Show full leaderboard<svg width="20" height="20" viewBox="0 0 24 24" class="leaderboard-link-text-icon"><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></div></div></div><div class="tabs qa-tab-content "><div class="leaderboard-tab"><div><div class="default-leaderboard-meta-text">It's a new week! This list will populate as soon as we have a few more activities. <p></div><div class="leaderboard-link-text"><a href="/leaderboard?period=allTime" class="btn--cta btn--show-more"> Show full leaderboard<svg width="20" height="20" viewBox="0 0 24 24" class="leaderboard-link-text-icon"><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></div></div></div></div></div></div></div></div></section></div></div></div><div class="widget-container widget-container--announcement_card widget-container--container-2-1-column_2-index-2" data-idx="2"><div class="widget-placeholder"></div></div><div class="widget-container widget-container--event_calendar widget-container--container-2-1-column_2-index-3" data-idx="3"><div class="widget-placeholder"><div data-preact="widget-events-calendar/index" class="" data-props="{"config":{"amount":5,"title":"Gainsight Events","enablePicker":false,"hideSpacingWithUpperWidget":false,"paddingToTopAndBottom":false,"activeSection":"CONTENT"}}"><section class="event-calendar qa-event-calendar-container homepage-widget-wrapper"><div class="sitewidth"><div class="col"><h3 class="widget-title widget__heading event-calendar__heading">Gainsight Events</h3><div class="full-width Template-brand-featured homepage-widget-wrapper custom-event-calendar widget widget--event-calendar qa-widget-event_calendar"><div class="sitewidth"><div class="col event-calendar-container"></div></div></div></div></div></section></div></div></div><div class="widget-container widget-container--leaderboard_points widget-container--container-2-1-column_2-index-4" data-idx="4"><div class="widget-placeholder"><div data-preact="widget-points-leaderboard/indexWidget.sync" class="" data-props="{"maxResults":5,"timeRange":["thisWeek","allTime"],"title":"Gainsters changing the game","emptyMessage":"","isPreviewEmptyMessage":false,"excludeUserRole":["roles.super-user","Employee Alum","roles.registered"],"showLink":true,"linkText":"Show full leaderboard","showLoggedInUserSection":true,"config":{"maxResults":5,"excludeUserRole":["roles.super-user","Employee Alum","roles.registered"],"timeRange":["thisWeek","allTime"],"emptyMessage":"","isPreviewEmptyMessage":false,"showLink":true,"linkText":"Show full leaderboard","showLoggedInUserSection":true,"title":"Gainsters changing the game","enablePicker":false,"hideSpacingWithUpperWidget":false,"paddingToTopAndBottom":false,"activeSection":"CONTENT"},"phrases":{"Forum":{"{n} point| {n} points":"{n} point| {n} points","leaderboard.logged.in.user":"You","leaderboard.header.ranking":"Ranking","leaderboard.header.points":"Points"}}}"><section class="widget--leaderboard_points qa-widget-leaderboard_points leaderboard_points qa-leaderboard_points-container homepage-widget-wrapper"><div class="sitewidth"><div class="col"><h3 class="widget-title widget__heading leaderboard_points__heading">Gainsters changing the game</h3><div class="leaderboard-container"><div class="sections__nav "><ul class="tabs--navigation qa-profile-tooltip-tabs"><li class="tabs__item qa-tab"><button class="tabs__btn tabs__btn-medium qa-link-tab tabs__btn--active" type="button"></button></li><li class="tabs__item qa-tab"><button class="tabs__btn tabs__btn-medium qa-link-tab " type="button"></button></li></ul><div class="tabs--navigation"><div class="tabs qa-tab-content tabs--active"><div class="leaderboard-tab"><div><div class="default-leaderboard-meta-text"></div><div class="leaderboard-link-text"><a href="/leaderboard?period=thisWeek" class="btn--cta btn--show-more"> Show full leaderboard<svg width="20" height="20" viewBox="0 0 24 24" class="leaderboard-link-text-icon"><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></div></div></div><div class="tabs qa-tab-content "><div class="leaderboard-tab"><div><div class="default-leaderboard-meta-text"></div><div class="leaderboard-link-text"><a href="/leaderboard?period=allTime" class="btn--cta btn--show-more"> Show full leaderboard<svg width="20" height="20" viewBox="0 0 24 24" class="leaderboard-link-text-icon"><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></div></div></div></div></div></div></div></div></section></div></div></div><div class="widget-container widget-container--badges widget-container--container-2-1-column_2-index-5" data-idx="5"><div class="widget-placeholder"><div data-preact="widget-badges/BadgesEarned.sync" class="" data-props="{"title":"","config":{"amount":"5","title":"","subtitle":"Recently Awarded Badges","enablePicker":false,"hideSpacingWithUpperWidget":false,"paddingToTopAndBottom":false,"activeSection":"Content"},"badges":[{"title":"Level 2 - Journey Orchestrator & Surveys","image":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/attachment\/e5c2d42b-1aef-429d-a043-c095007ef3a9.png","username":"Sravanthi Eleti","userUrl":"\/members\/m-10869"},{"title":"CS Ops Product Council 2025","image":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/attachment\/100682b9-a308-479d-91de-8be9daec3192.png","username":"Wayne","userUrl":"\/members\/m-5879"},{"title":"CS Ops Product Council 2025","image":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/attachment\/100682b9-a308-479d-91de-8be9daec3192.png","username":"bytor104","userUrl":"\/members\/m-7096"},{"title":"CS Ops Product Council 2025","image":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/attachment\/100682b9-a308-479d-91de-8be9daec3192.png","username":"jparker","userUrl":"\/members\/m-6871"},{"title":"CS Ops Product Council 2025","image":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/attachment\/100682b9-a308-479d-91de-8be9daec3192.png","username":"travis_floyd","userUrl":"\/members\/m-2191"}],"phrases":{"Forum":{"has earned the badge {badgetitle}":"has earned the badge {badgetitle}","Show all badges":"Show all badges"}}}"><section class="box widget widget--badges qa-widget-badges badges qa-badges-container homepage-widget-wrapper"><div class="sitewidth"><div class="col"><h4 class="widget__subheading badges__subheading font-normal-weight">Recently Awarded Badges</h4><div><ul track="[object Object]" class="list list--badges unpad--sidebar qa-badges-earned-list"><li><div class="user flag flag--top"><div class="flag__image"><img role="img" src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/e5c2d42b-1aef-429d-a043-c095007ef3a9.png" class="lazy" data-src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/e5c2d42b-1aef-429d-a043-c095007ef3a9.png" title="Level 2 - Journey Orchestrator & Surveys" alt="Level 2 - Journey Orchestrator & Surveys" /></div><div class="user_data flag__body"><a class="link username" href="/members/m-10869">Sravanthi Eleti</a><span class="text--meta">has earned the badge Level 2 - Journey Orchestrator & Surveys</span></div></div></li><li><div class="user flag flag--top"><div class="flag__image"><img role="img" src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/100682b9-a308-479d-91de-8be9daec3192.png" class="lazy" data-src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/100682b9-a308-479d-91de-8be9daec3192.png" title="CS Ops Product Council 2025" alt="CS Ops Product Council 2025" /></div><div class="user_data flag__body"><a class="link username" href="/members/m-5879">Wayne</a><span class="text--meta">has earned the badge CS Ops Product Council 2025</span></div></div></li><li><div class="user flag flag--top"><div class="flag__image"><img role="img" src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/100682b9-a308-479d-91de-8be9daec3192.png" class="lazy" data-src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/100682b9-a308-479d-91de-8be9daec3192.png" title="CS Ops Product Council 2025" alt="CS Ops Product Council 2025" /></div><div class="user_data flag__body"><a class="link username" href="/members/m-7096">bytor104</a><span class="text--meta">has earned the badge CS Ops Product Council 2025</span></div></div></li><li><div class="user flag flag--top"><div class="flag__image"><img role="img" src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/100682b9-a308-479d-91de-8be9daec3192.png" class="lazy" data-src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/100682b9-a308-479d-91de-8be9daec3192.png" title="CS Ops Product Council 2025" alt="CS Ops Product Council 2025" /></div><div class="user_data flag__body"><a class="link username" href="/members/m-6871">jparker</a><span class="text--meta">has earned the badge CS Ops Product Council 2025</span></div></div></li><li><div class="user flag flag--top"><div class="flag__image"><img role="img" src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/100682b9-a308-479d-91de-8be9daec3192.png" class="lazy" data-src="https://uploads-us-west-2.insided.com/gainsight-us/attachment/100682b9-a308-479d-91de-8be9daec3192.png" title="CS Ops Product Council 2025" alt="CS Ops Product Council 2025" /></div><div class="user_data flag__body"><a class="link username" href="/members/m-2191">travis_floyd</a><span class="text--meta">has earned the badge CS Ops Product Council 2025</span></div></div></li></ul><a class="btn--cta btn--show-more link link--underline widget--badges__btn-more" href="/badges">Show all badges<svg width="20" height="20" viewBox="0 0 24 24" class="badges-link-text-icon"><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" 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