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Helpdesk- & klantenservicesoftware voor telecom | Zendesk

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https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-industry-telecom/redesign/img-1@2x.png 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-industry-telecom/redesign/img-1@2x.png 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-industry-telecom/redesign/img-1@2x.png"/></noscript></span></span></div></div><div class="ImageLockupstyle__ForegroundLayer-sc-u9g9of-2 gDMPFW"><div class="ImageLockupstyle__ForegroundContainer-sc-u9g9of-3 gsEyBj"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27696%27%20height=%27696%27/%3e"/></span><img alt="Product screen: Customer information" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="Product screen: Customer information" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-telecom/redesign/scr-1@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-telecom/redesign/scr-1@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-telecom/redesign/scr-1@2x.png"/></noscript></span></span></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 iuaajf"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bGwNCO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Doe meer met gegevens</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Met Zendesk Sunshine kunnen je agents klantgegevens bekijken zoals de producten die deze gebruiken en hun favoriete content. Stel je voor dat je gepersonaliseerde support kunt bieden via elk kanaal, waarbij je altijd over de juiste klantcontext beschikt.</p><a href="/platform/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Ontdek Sunshine</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 RErwA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="ImageLockupstyle__ImageLockupRoot-sc-u9g9of-0 hGZBGY"><div class="ImageLockupstyle__BackgroundContainer-sc-u9g9of-1 jIzIfo"><div shape="circle" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 bMxtMQ"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-industry-telecom/redesign/img-2@2x.png 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-telecom/redesign/img-2@2x.png 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-industry-telecom/redesign/img-2@2x.png 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-industry-telecom/redesign/img-2@2x.png 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-industry-telecom/redesign/img-2@2x.png 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-telecom/redesign/img-2@2x.png 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-industry-telecom/redesign/img-2@2x.png 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-industry-telecom/redesign/img-2@2x.png 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-industry-telecom/redesign/img-2@2x.png"/></noscript></span></span></div></div><div class="ImageLockupstyle__ForegroundLayer-sc-u9g9of-2 hXuZnp"><div class="ImageLockupstyle__ForegroundContainer-sc-u9g9of-3 gsEyBj"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27696%27%20height=%27696%27/%3e"/></span><img alt="Product screen: Chat window options" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="Product screen: Chat window options" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-telecom/redesign/scr-2@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-telecom/redesign/scr-2@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-telecom/redesign/scr-2@2x.png"/></noscript></span></span></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 iuaajf"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 MmDtm Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Bouw een sterke band op</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Ga met je klanten om zoals met familie en vrienden. Met Sunshine Conversations kun je vanaf één plek doorlopend in contact blijven met je klanten en kunnen zij inhoud verkennen, nieuwe diensten uitproberen en hun plannen beheren.</p><a href="/platform/conversations/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Meer informatie over Sunshine Conversations</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 gFlDOc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="ImageLockupstyle__ImageLockupRoot-sc-u9g9of-0 niPNr"><div class="ImageLockupstyle__BackgroundContainer-sc-u9g9of-1 jIzIfo"><div shape="square" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jvviVs"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-industry-telecom/redesign/img-3@2x.png 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-telecom/redesign/img-3@2x.png 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-industry-telecom/redesign/img-3@2x.png 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-industry-telecom/redesign/img-3@2x.png 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-industry-telecom/redesign/img-3@2x.png 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-telecom/redesign/img-3@2x.png 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-industry-telecom/redesign/img-3@2x.png 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-industry-telecom/redesign/img-3@2x.png 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-industry-telecom/redesign/img-3@2x.png"/></noscript></span></span></div></div><div class="ImageLockupstyle__ForegroundLayer-sc-u9g9of-2 gDMPFW"><div class="ImageLockupstyle__ForegroundContainer-sc-u9g9of-3 gsEyBj"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27696%27%20height=%27696%27/%3e"/></span><img alt="Product screen: Customer chat window" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="Product screen: Customer chat window" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-telecom/redesign/scr-3@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-telecom/redesign/scr-3@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-telecom/redesign/scr-3@2x.png"/></noscript></span></span></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 iuaajf"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bGwNCO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Optimaliseer je helpcenter</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Benut de kennis en expertise van je bedrijf met een oplossing voor selfservice. Zet een helpcenter met inhoud op zodat je klanten zelf antwoorden kunnen vinden. Dankzij Zendesk Guide en Answer Bot kun je je support schalen zodat je meer tijd overhoudt voor complexe problemen.</p><a href="/service/help-center/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Meer informatie over Guide en Answer Bot</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 RErwA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="ImageLockupstyle__ImageLockupRoot-sc-u9g9of-0 hGZBGY"><div class="ImageLockupstyle__BackgroundContainer-sc-u9g9of-1 jIzIfo"><div shape="circle" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 bMxtMQ"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-industry-telecom/redesign/img-4@2x.png 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-telecom/redesign/img-4@2x.png 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-industry-telecom/redesign/img-4@2x.png 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-industry-telecom/redesign/img-4@2x.png 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-industry-telecom/redesign/img-4@2x.png 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-telecom/redesign/img-4@2x.png 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-industry-telecom/redesign/img-4@2x.png 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-industry-telecom/redesign/img-4@2x.png 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-industry-telecom/redesign/img-4@2x.png"/></noscript></span></span></div></div><div class="ImageLockupstyle__ForegroundLayer-sc-u9g9of-2 hXuZnp"><div class="ImageLockupstyle__ForegroundContainer-sc-u9g9of-3 gsEyBj"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27696%27%20height=%27696%27/%3e"/></span><img alt="Security logos" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="Security logos" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-telecom/redesign/scr-4@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-telecom/redesign/scr-4@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-telecom/redesign/scr-4@2x.png"/></noscript></span></span></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 iuaajf"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 MmDtm Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Breng iedereen op één lijn</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Voor telecomproviders is het belangrijk dat alle bedrijfsprocessen naadloos op elkaar aansluiten. Geef medewerkers toegang tot de juiste informatie en tot systemen waarmee ze klanten de beste ervaringen kunnen bieden. Met Zendesk kun je eenvoudig nieuwe toepassingen toevoegen, samenwerking bevorderen en workflows in je bedrijf integreren.</p><a href="/employee-experience/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Hoe we interne teams ondersteunen</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 gFlDOc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="ImageLockupstyle__ImageLockupRoot-sc-u9g9of-0 niPNr"><div class="ImageLockupstyle__BackgroundContainer-sc-u9g9of-1 jIzIfo"><div shape="square" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jvviVs"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-industry-telecom/redesign/img-5@2x.png 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-telecom/redesign/img-5@2x.png 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-industry-telecom/redesign/img-5@2x.png 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-industry-telecom/redesign/img-5@2x.png 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-industry-telecom/redesign/img-5@2x.png 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-telecom/redesign/img-5@2x.png 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-industry-telecom/redesign/img-5@2x.png 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-industry-telecom/redesign/img-5@2x.png 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-industry-telecom/redesign/img-5@2x.png"/></noscript></span></span></div></div><div class="ImageLockupstyle__ForegroundLayer-sc-u9g9of-2 gDMPFW"><div class="ImageLockupstyle__ForegroundContainer-sc-u9g9of-3 gsEyBj"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27696%27%20height=%27696%27/%3e"/></span><img alt="Product screen: Suggested Articles" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="Product screen: Suggested Articles" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-telecom/redesign/scr-5@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-telecom/redesign/scr-5@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-telecom/redesign/scr-5@2x.png"/></noscript></span></span></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 iQcGpt"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Ontdek wat je met Zendesk kunt doen</h2><a href="/demo/" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Vraag een demo aan</a></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 hPNIKC"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 cXyPvE Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 heYmwg"><img src="https://web-assets.zendesk.com/images/greenhouse/customer-logos/CirclesLife.svg" alt="Logo: Circles.Life" class="Quotestyle__QuoteImg-sc-rczw5k-1 cKaysk"/><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Boor nieuwe markten aan</p><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">“Dankzij Zendesk kunnen we in nieuwe markten actief worden in slechts enkele weken of maanden, in plaats van jaren.” “We doen alles digitaal, van onze klantcontactpunten en onboarding tot de manier waarop we met onze klanten omgaan en ze hun abonnementen laten beheren via de mobiele app.”</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Megan Yulga</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Marketing Manager bij Circles.Life</p></cite><a href="/customer/circles-life/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN Quotestyle__QuoteLink-sc-rczw5k-3 goXaRa" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Lees verder</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div><div class="StyledCol-sc-inuw62-0 eOciey Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG bftXJe" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27444%27%20height=%27444%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-industry-telecom/redesign/quote-circleslife.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-industry-telecom/redesign/quote-circleslife.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-industry-telecom/redesign/quote-circleslife.png"/></noscript></span></span></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 bJotli"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 cKBTpM Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 heYmwg"><img src="https://web-assets.zendesk.com/images/greenhouse/customer-logos/Vodafone.svg" alt="Logo: Vodafone" class="Quotestyle__QuoteImg-sc-rczw5k-1 cKaysk"/><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Verdeel het werk</p><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">“Onze werknemers vinden Zendesk Support geweldig, want dankzij de geautomatiseerde antwoorden kunnen ze erop vertrouwen dat hun problemen worden aangepakt”, aldus Bedelis. “Onze agents werken er ook graag mee, omdat het de perfecte balans biedt tussen eenvoud en kracht.”</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">David Bedelis</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Learning Technologies Specialist bij Vodafone Hutchison Australia</p></cite><a href="/customer/vodafone/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN Quotestyle__QuoteLink-sc-rczw5k-3 goXaRa" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Lees verder</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 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alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-industry-telecom/redesign/quote-vodafone.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-industry-telecom/redesign/quote-vodafone.png 2x" 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srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-industry-telecom/resources-4.jpg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-telecom/resources-4.jpg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-industry-telecom/resources-4.jpg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-industry-telecom/resources-4.jpg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-industry-telecom/resources-4.jpg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-telecom/resources-4.jpg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-industry-telecom/resources-4.jpg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-industry-telecom/resources-4.jpg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-industry-telecom/resources-4.jpg"/></noscript></span></span></div><p data-interaction-type="link-primary" class="Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Bekijk de infographic</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></p></a></div></div></div><div data-index="4" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:10%"><div><div tabindex="-1" style="width:100%;display:inline-block"><a href="/blog/customers-important-data/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Cardstyle__CardRoot-sc-1g3sojj-1 bWdrIp" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">De gegevens van je klanten beschermen</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Blogpost</p><div shape="rectangle" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jcFGcC"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-industry-telecom/resources-5.jpg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-telecom/resources-5.jpg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-industry-telecom/resources-5.jpg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-industry-telecom/resources-5.jpg 1080w, 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1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></p></a></div></div></div><div data-index="5" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:10%"><div><div tabindex="-1" style="width:100%;display:inline-block"><a href="/product/zendesk-security/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Cardstyle__CardRoot-sc-1g3sojj-1 bWdrIp" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Veiligheid en naleving</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Datasheet</p><div shape="rectangle" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jcFGcC"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-industry-telecom/resources-6.jpg 640w, 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data-interaction-type="link-primary" class="Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Download de datasheet</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></p></a></div></div></div><div data-index="6" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:10%"><div><div tabindex="-1" style="width:100%;display:inline-block"><a href="/customer/line-mobile/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Cardstyle__CardRoot-sc-1g3sojj-1 bWdrIp" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Casestudy over Line Mobile</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Casestudy</p><div shape="rectangle" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jcFGcC"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-industry-telecom/resources-linemobile.jpg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-telecom/resources-linemobile.jpg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-industry-telecom/resources-linemobile.jpg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-industry-telecom/resources-linemobile.jpg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-industry-telecom/resources-linemobile.jpg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-telecom/resources-linemobile.jpg 1920w, 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1.739l.939.651z"></path></svg></p></a></div></div></div><div data-index="7" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:10%"><div><div tabindex="-1" style="width:100%;display:inline-block"><a href="/customer/oneplus/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Cardstyle__CardRoot-sc-1g3sojj-1 bWdrIp" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Casestudy over OnePlus</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Casestudy</p><div shape="rectangle" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jcFGcC"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span 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class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Cardstyle__CardRoot-sc-1g3sojj-1 bWdrIp" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Casestudy over CDNetworks</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Casestudy</p><div shape="rectangle" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jcFGcC"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-industry-telecom/resources-cdnetworks.jpg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-telecom/resources-cdnetworks.jpg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-industry-telecom/resources-cdnetworks.jpg 828w, 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type="application/json">{"props":{"pageProps":{"meta":{"alternates":{"de":"https://www.zendesk.de/telecommunications/","es":"https://www.zendesk.es/telecommunications/","fr":"https://www.zendesk.fr/telecommunications/","hk":"https://www.zendesk.hk/telecommunications/","it":"https://www.zendesk.com/it/telecommunications/","kr":"https://www.zendesk.kr/telecommunications/","mx":"https://www.zendesk.com.mx/telecommunications/","nl":"https://www.zendesk.nl/telecommunications/","th":"https://www.zendesk.com/th/telecommunications/","tw":"https://www.zendesk.tw/telecommunications/","sg":"https://www.zendesk.com/sg/telecommunications/","in":"https://www.zendesk.com/in/telecommunications/","au":"https://www.zendesk.com/au/telecommunications/","dk":"https://www.zendesk.com/dk/telecommunications/","se":"https://www.zendesk.com/se/telecommunications/","us":"https://www.zendesk.com/telecommunications/","jp":"https://www.zendesk.co.jp/telecommunications/","br":"https://www.zendesk.com.br/telecommunications/","gb":"https://www.zendesk.co.uk/telecommunications/"},"related":[],"tags":[],"backupLocale":false},"attributes":{"_yoast_wpseo_sitemap-html-include":"-","_encloseme":"1","_wp_page_template":"templates/page-migrated.php","_katamari-temp-source_id":"438811","katamari-1":"Zendesk voor telecommunicatie","katamari-2":"Maak gebruik van de \u003cspan\u003ejuiste netwerken\u003c/span\u003e","katamari-3":"Klanten hebben veel verschillende manieren om toegang te krijgen tot informatie en om in contact te komen met bedrijven. Telecomproviders bieden graag het snelste netwerk, de nieuwste apparaten of de meeste content aan. Het aanbieden van de beste klantervaring is echter veel belangrijker. Met Zendesk kun je niet alleen in contact komen met je klanten, je kunt ze ook de informatie leveren die ze willen en hun verwachtingen overtreffen.","katamari-4":"Vraag een demo aan","katamari-5":"Leiders in de telecommunicatie transformeren hun klantervaring met Zendesk","katamari-swap-1":"\u003cdiv class=\"col col-img col-4 col-small-2\"\u003e\r\n\u003ca href=\"/customer/circles-life/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/p-industry-telecom/logos/circles-life.png\" alt=\"Logo: Circles.Life\" width=\"120px\"\u003e\u003c/a\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"col col-img col-4 col-small-2\"\u003e\r\n\u003ca href=\"/customer/vodafone/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/p-industry-telecom/logos/vodafone.svg\" alt=\"Logo: Vodafone\" width=\"60px\"\u003e\u003c/a\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"col col-img col-4 col-small-2\"\u003e\r\n\u003ca href=\"/customer/republic-wireless/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/p-industry-telecom/logos/republic-wireless.png\" alt=\"Logo: Republic Wireless\" width=\"90px\"\u003e\u003c/a\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"col col-img col-4 col-small-2\"\u003e\r\n\u003ca href=\"/customer/amaysim/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/p-industry-telecom/logos/amaysim.svg\" alt=\"Logo: Amaysim\" width=\"90px\"\u003e\u003c/a\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"col col-img col-4 col-small-2\"\u003e\r\n\u003ca href=\"/customer/sure/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/p-industry-telecom/logos/sure.svg\" alt=\"Logo: Sure\" width=\"50px\"\u003e\u003c/a\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"col col-img col-4 col-small-2\"\u003e\r\n\u003ca href=\"/customer/unleashed/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/p-industry-telecom/logos/unleashed.png\" alt=\"Logo: Unleashed\" width=\"80px\"\u003e\u003c/a\u003e\r\n\u003c/div\u003e","katamari-6":"De aanpak met Zendesk voor telecomproviders","katamari-7":"Bied gesprekken op alle kanalen","katamari-8":"Blijf je concurrenten voor en profiteer van nieuwe services en markten. Bij elk nieuw aanbod (of het nu gericht is op consumenten of zakelijke klanten) moet je vanaf het begin de beste ervaring bieden. Met Zendesk kunnen klanten contact opnemen met je bedrijf via hun favoriete kanaal. Verbeter je conversiepercentage door bij elk aanbod de juiste ervaring te creëren.","katamari-9":"Meer informatie over de \u003ca href=\"/omnichannel/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eomnichannel-oplossing van Zendesk\u003c/span\u003e\u003c/a\u003e","katamari-10":"Doe meer met gegevens","katamari-11":"Veel afdelingen van je bedrijf beschikken over gegevens over je klanten, de producten die ze gebruiken en de inhoud die ze bekijken. Met Zendesk Sunshine kun je die gegevens optimaal gebruiken door je agents via hun desktop van informatie te voorzien, zodat ze met de juiste context over de klant gepersonaliseerde support kunnen bieden via al je kanalen.","katamari-12":"Meer informatie over \u003ca href=\"/platform/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eZendesk Sunshine\u003c/span\u003e\u003c/a\u003e","katamari-13":"Bouw een sterke band op","katamari-14":"Klanten willen met hun dienstverlener spreken als ze support nodig hebben. Ga met je klanten in gesprek zoals zij dat doen met familie en vrienden. Met Sunshine Conversations kun je doorlopend in contact blijven met je klanten. Zo kunnen ze inhoud verkennen, nieuwe diensten uitproberen en hun plannen beheren zonder dat ze daar meerdere sites en teams voor nodig hebben.","katamari-15":"Meer informatie over \u003ca href=\"/conversations/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eSunshine Conversations\u003c/span\u003e\u003c/a\u003e","katamari-16":"Bundel de juiste informatie","katamari-17":"Benut de kennis en expertise binnen je bedrijf met een oplossing voor selfservice. Zet een helpcenter op met inhoud waarmee klanten zelf antwoorden kunnen vinden. Met Zendesk Guide and Answer Bot kun je je support schalen, hou je meer tijd over voor complexe problemen en kunnen je klanten zichzelf helpen.","katamari-18":"Meer informatie over \u003ca href=\"/guide/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eZendesk Guide en Answer Bot\u003c/span\u003e\u003c/a\u003e","katamari-19":"Geef je teams meer mogelijkheden","katamari-20":"Voor telecomproviders is het belangrijk dat alle processen naadloos op elkaar aansluiten. Geef je medewerkers toegang tot de juiste informatie en tot systemen die het gemakkelijker maken om de beste klantervaring te bieden. Met Zendesk kun je nieuwe toepassingen toevoegen, samenwerking bevorderen en workflows in je bedrijf integreren zodat iedereen op één lijn zit.","katamari-21":"Meer informatie over \u003ca href=\"/internal-help-desk/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eZendesk voor interne teams\u003c/span\u003e\u003c/a\u003e","katamari-22":"Demo inplannen","katamari-23":"Ontdek hoe marktleiders Zendesk gebruiken om aan de verwachtingen van hun klanten te blijven voldoen","katamari-24":"Breid gemakkelijk en snel uit","katamari-25":"Boor nieuwe markten aan","katamari-26":"“Dankzij Zendesk kunnen we in nieuwe markten actief worden in slechts enkele weken of maanden, in plaats van jaren.” “We doen alles digitaal, van onze klantcontactpunten en onboarding tot de manier waarop we met onze klanten omgaan en ze hun abonnementen laten beheren via de mobiele app.”","katamari-27":"Megan Yulga","katamari-28":"Marketing Manager \u003cspan\u003ebij Circles.Life\u003c/span\u003e","katamari-29":"Ontdek hoe \u003cspan class=\"faux-link\"\u003eCircles.Life\u003c/span\u003e een van de snelst groeiende dienstverleners in Azië werd","katamari-30":"Geef prioriteit aan je supportteam","katamari-31":"Verdeel het werk","katamari-32":"“Onze medewerkers vinden Zendesk Support geweldig want dankzij de geautomatiseerde antwoorden kunnen ze erop vertrouwen dat hun problemen worden aangepakt”, aldus Bedelis. “Onze agents werken er graag mee omdat het de perfecte balans biedt tussen eenvoud en kracht.”","katamari-33":"David Bedelis","katamari-34":"Learning Technologies Specialist \u003cspan\u003ebij Vodafone Hutchison Australië\u003c/span\u003e","katamari-35":"Ontdek hoe \u003cspan class=\"faux-link\"\u003eVodafone\u003c/span\u003e de medewerkerservaring verbetert met Zendesk","katamari-36":"Creëer loyaliteit en vertrouwen","katamari-37":"Zet je klanten op de eerste plaats","katamari-38":"“Er wordt veel belang gehecht aan de manier waarop we support bieden. We worden gestimuleerd om buiten de kaders te denken en voor klanten te zorgen op een manier die denk ik niet heel gebruikelijk is. We doen er echt alles aan om een uitmuntende service te bieden.”","katamari-39":"Jon Keane","katamari-40":"Director of Customer Support \u003cspan\u003ebij Republic Wireless\u003c/span\u003e","katamari-41":"Ontdek hoe \u003cspan class=\"faux-link\"\u003eRepublic Wireless\u003c/span\u003e Zendesk gebruikt om de verwachtingen van hun klanten te overtreffen","katamari-42":"Maak de dingen eenvoudig voor iedereen","katamari-43":"Creëer soepele workflows","katamari-44":"“We voelen ons deels nog steeds een start-up, ook al zijn we relatief groot. We waarderen dat we met Zendesk niet enorm hoeven te investeren in onze eigen infrastructuur, iets wat onze groei zou beperken.”","katamari-45":"Peter James","katamari-46":"Head of IT and Operations \u003cspan\u003ebij Amaysim\u003c/span\u003e","katamari-47":"Ontdek hoe \u003cspan class=\"faux-link\"\u003eAmaysim\u003c/span\u003e Zendesk gebruikt om waarde te halen uit fusies en overnames","katamari-48":"Verbeter je efficiëntie en samenwerking met integraties van partners","katamari-49":"Bezoek onze Apps Marketplace","katamari-50":"Ontdek onze hulpbronnen","katamari-51":"Het potentieel voor nieuwe klantervaringen ontsluiten met 5G","katamari-52":"Blogpost","katamari-53":"Lees het artikel","katamari-54":"De drie belangrijkste uitdagingen voor retailers (D2C)","katamari-55":"Blogpost","katamari-56":"Artikel lezen","katamari-57":"Hoe gevestigde bedrijven winnen met digitale transformatie","katamari-58":"Onderzoek en rapporten","katamari-59":"Lees het rapport","katamari-60":"Help klanten zichzelf te helpen met AI","katamari-61":"Infographic","katamari-62":"Bekijk de infographic","katamari-63":"De gegevens van je klanten beschermen","katamari-64":"Blogpost","katamari-65":"Artikel lezen","katamari-66":"Veiligheid en naleving","katamari-67":"Datasheet","katamari-68":"Download de datasheet","katamari-69":"Casestudy over Line Mobile","katamari-70":"Casestudy","katamari-71":"Lees de casestudy","katamari-72":"Casestudy over OnePlus","katamari-73":"Casestudy","katamari-74":"Lees de casestudy","katamari-75":"Casestudy over CDNetworks","katamari-76":"Casestudy","katamari-77":"Lees de casestudy","katamari-78":"Casestudy over Play Telecom","katamari-79":"Casestudy","katamari-80":"Lees de casestudy","katamari-81":"Ga vandaag nog aan de slag","katamari-82":"Gratis proefperiode","katamari-83":"Demo bekijken","_edit_lock":"1675098410:2901","_edit_last":"2901","zen-0":"ZENDESK VOOR TELECOM","zen-1":"Betere klantervaringen","zen-2":"Het is niet langer voldoende om het snelste netwerk, de nieuwste apparaten of de meeste inhoud aan te bieden. Met Zendesk kun je niet alleen in contact komen met je klanten, je kunt ze ook de informatie leveren die ze willen en hun verwachtingen overtreffen.","zen-3":"Vraag een demo aan","zen-4":"Leiders transformeren de klantervaring","zen-5":"Bied gesprekken op alle kanalen","zen-6":"Met Zendesk kunnen klanten contact opnemen met je bedrijf via hun favoriete kanalen. Verbeter je conversiepercentage door bij elk aanbod de juiste ervaring te creëren.","zen-7":"Meer informatie over onze omnichannel-oplossing","zen-8":"Doe meer met gegevens","zen-9":"Met Zendesk Sunshine kunnen je agents klantgegevens bekijken zoals de producten die deze gebruiken en hun favoriete content. Stel je voor dat je gepersonaliseerde support kunt bieden via elk kanaal, waarbij je altijd over de juiste klantcontext beschikt.","zen-10":"Ontdek Sunshine","zen-11":"Bouw een sterke band op","zen-12":"Ga met je klanten om zoals met familie en vrienden. Met Sunshine Conversations kun je vanaf één plek doorlopend in contact blijven met je klanten en kunnen zij inhoud verkennen, nieuwe diensten uitproberen en hun plannen beheren.","zen-13":"Meer informatie over Sunshine Conversations","zen-14":"Optimaliseer je helpcenter","zen-15":"Benut de kennis en expertise van je bedrijf met een oplossing voor selfservice. Zet een helpcenter met inhoud op zodat je klanten zelf antwoorden kunnen vinden. Dankzij Zendesk Guide en Answer Bot kun je je support schalen zodat je meer tijd overhoudt voor complexe problemen.","zen-16":"Meer informatie over Guide en Answer Bot","zen-17":"Breng iedereen op één lijn","zen-18":"Voor telecomproviders is het belangrijk dat alle bedrijfsprocessen naadloos op elkaar aansluiten. Geef medewerkers toegang tot de juiste informatie en tot systemen waarmee ze klanten de beste ervaringen kunnen bieden. 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