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TiVo). <p><p>You may submit artist- and album-related corrections to Xperi editors using <a href="/data-corrections">Submit Corrections links</a> available at the bottom of artist and album pages, and corrections related to other types of data via our <a href="/feedback">feedback form</a>. Xperi prides themselves on accuracy, so please include your information source in your submission. <p><p>Please do not contact AllMusic about the status of data corrections; we don't control which data is corrected or how long it takes to apply corrections, and we can't move up your correction in priority or within a specific time frame. Xperi appreciates the time you take to send this information to them, but due to the immense volume of correspondence they receive, they're unable to directly respond to most of your submissions.</div> </div> <div class="questionBlock" data-anchor="addartist"> <div class="question" data-id="34" data-url="addartist" title="Expand/collapse answer"> <p class="questionText">How does an artist get added to AllMusic?</p> <div class="questionIcon" id="corrections"><div class="inner"></div></div> </div> <div class="answer" data-parent="34">Artist information such as photos, written biographies, discographies, credits, group membership, similar artists and other musician-related data come from our data provider, Xperi (formerly known as TiVo). Please see the details on submitting information to them on our <a href="/product-submissions">Product Submissions page</a>.<p><p> Xperi tries to add artist information, but can't make any promises about which artists and titles will receive this level of enhanced editorial coverage. However, you may send them your information for consideration by following the steps on the <a href="/product-submissions">Product Submissions page</a>.</div> </div> <div class="questionBlock" data-anchor="addalbum"> <div class="question" data-id="36" data-url="addalbum" title="Expand/collapse answer"> <p class="questionText">How does an album get added to AllMusic?</p> <div class="questionIcon" id="corrections"><div class="inner"></div></div> </div> <div class="answer" data-parent="36">Album information such as reviews, tracks, credits, similar albums and other album-related data come from our data provider, Xperi (formerly known as TiVo). Please see the details on submitting information to them on our <a href="/product-submissions">Product Submissions page</a>.<p><p> <br /> Xperi tries to add recordings, as well as review as many CDs possible, but can't make any promises about which artists and titles will receive this level of enhanced editorial coverage. However, you may send them your information for consideration by following the steps on the <a href="/product-submissions">Product Submissions page</a>.</div> </div> <div class="questionBlock" data-anchor="wronggenre"> <div class="question" data-id="33" data-url="wronggenre" title="Expand/collapse answer"> <p class="questionText">The genre for an artist / album is wrong.</p> <div class="questionIcon" id="corrections"><div class="inner"></div></div> </div> <div class="answer" data-parent="33">Errors to written content like reviews and biographies, tagged metadata like Genres, Styles, Moods, Themes and Similar artists are on the end of our data provider, Xperi (formerly known as TiVo). You may submit artist- and album-related corrections to Xperi editors using <a href="data-corrections">Submit Corrections links</a> available at the bottom of artist and album pages, and corrections related to other types of data via our <a href="/feedback">feedback form</a>. Xperi prides themselves on accuracy, so please include your information source in your submission. Please do not contact AllMusic about the status of data corrections; we don't control which data is corrected or how long it takes to apply corrections, and we can't move up your correction in priority or within a specific time frame. Xperi appreciates the time you take to send this information to them, but due to the immense volume of correspondence they receive, they're unable to directly respond to most of your submissions.</div> </div> <div class="questionBlock" data-anchor="submitalbum"> <div class="question" data-id="45" data-url="submitalbum" title="Expand/collapse answer"> <p class="questionText">How do I submit an album to AllMusic?</p> <div class="questionIcon" id="submissions"><div class="inner"></div></div> </div> <div class="answer" data-parent="45">Albums should be sent to our data provider, Xperi. Please see the details on our <a href="/product-submissions">Product Submissions page</a>. Xperi tries to add recordings and review as many CDs possible, but can't make any promises about which artists and titles will receive an enhanced level of editorial coverage.</div> </div> <div class="questionBlock" data-anchor="submitbio"> <div class="question" data-id="47" data-url="submitbio" title="Expand/collapse answer"> <p class="questionText">How do I submit a biography or photo to AllMusic?</p> <div class="questionIcon" id="submissions"><div class="inner"></div></div> </div> <div class="answer" data-parent="47">Artist biographies and artist/recording images are provided by our data provider, Xperi (formerly known as TiVo). <a href="https://business.tivo.com/products-solutions/data/music-metadata.html">https://business.tivo.com/products-solutions/data/music-metadata.html</a> <br><br>When submitting photos to Xperi , please make sure that they are at least 800px wide and in JPEG format.<br><br>Xperi tries to add artist information completely as possible, but can't make any promises about which artists and titles will receive this level of enhanced editorial coverage. However, you may send them your information for consideration by following the steps on the <a href="/product-submissions">Product Submissions page</a>.</div> </div> <div class="questionBlock" data-anchor="updatebio"> <div class="question" data-id="49" data-url="updatebio" title="Expand/collapse answer"> <p class="questionText">How do I update a biography on AllMusic?</p> <div class="questionIcon" id="update"><div class="inner"></div></div> </div> <div class="answer" data-parent="49">Updates to biographies should be sent to our data provider, Xperi (formerly known as TiVo). You may submit artist-related updates to Xperi editors using the <a href="/data-corrections">Submit Corrections links</a> available at the bottom of artist pages or contacting them directly here: <a href="mailto:pbagrag.zhfvp@kcrev.pbz">pbagrag.zhfvp@kcrev.pbz</a>.<br><br>Xperi tries to add artist information completely as possible, but can't make any promises about which artists and titles will receive this level of enhanced editorial coverage. However, you may send them your information for consideration by following the steps on the <a href="/product-submissions">Product Submissions page</a>.</div> </div> <div class="questionBlock" data-anchor="updatephoto"> <div class="question" data-id="50" data-url="updatephoto" title="Expand/collapse answer"> <p class="questionText">How do I update an artist photo on AllMusic?</p> <div class="questionIcon" id="update"><div class="inner"></div></div> </div> <div class="answer" data-parent="50">New and updated photos should be sent to our data provider, Xperi. You may submit photos (at least 800px wide) to <a href="mailto:pbagrag.zhfvp@kcrev.pbz">pbagrag.zhfvp@kcrev.pbz</a>.</div> </div> <div class="questionBlock" data-anchor="updatecredits"> <div class="question" data-id="51" data-url="updatecredits" title="Expand/collapse answer"> <p class="questionText">How do I update my credits on AllMusic?</p> <div class="questionIcon" id="update"><div class="inner"></div></div> </div> <div class="answer" data-parent="51">Updates to credits should be sent to our data provider, Xperi. Information on how to contact Xperi to add new credits can be found on our <a href="https://www.allmusic.com/product-submissions">Product Submissions</a> page. <br><br> You may submit credit-related corrections to Xperi editors using the <a href="https://www.allmusic.com/data-corrections">Submit Corrections links</a> available at the bottom of artist and album pages. Please try to be as specific as possible in your submission. Submissions that are vague or inconclusive cannot be acted upon and may be rejected.<br><br>Please do not contact AllMusic about the status of data corrections; we don't control which data is corrected or how long it takes to apply corrections, and we can't move up your correction in priority or within a specific time frame. Xperi appreciates the time you take to send this information to them, but due to the immense volume of correspondence they receive, they're unable to directly respond to most of your submissions.</div> </div> <div class="questionBlock" data-anchor="3rdparty"> <div class="question" data-id="52" data-url="3rdparty" title="Expand/collapse answer"> <p class="questionText">Spotify/MTV/iTunes /Billboard/Apple Music etc said I need to submit my album/info to AllMusic before it shows up on their site.</p> <div class="questionIcon" id="update"><div class="inner"></div></div> </div> <div class="answer" data-parent="52">These services get their information from the same place we do, a company called Xperi (formerly Rovi/TiVo) who create and provide album and artist information to us. Please see the details on submitting information to them on our <a href="/product-submissions">Product Submissions page</a>. <br><br>Unfortunately if one of these services has incorrect information about an artist, there isn't anything we at the website AllMusic.com can do about fixing it. It needs to be corrected by the company that provides the info to all of these sites and services. <br><br> There are also situations where Xperi may be sending the correct information to one of these services, but it is getting mixed up at Apple or Spotify or wherever. In that case you would need to contact that specific service to get it ironed out.<br><br>Xperi tries to add artists and recordings, as well as review as many CDs possible, but can't make any promises about which artists and titles will receive this level of enhanced editorial coverage. However, you may send them your information for consideration by following the steps on the <a href="/product-submissions">Product Submissions page</a>.</div> </div> <div class="questionBlock" data-anchor="addlyrics"> <div class="question" data-id="53" data-url="addlyrics" title="Expand/collapse answer"> <p class="questionText">How do I add lyrics to AllMusic?</p> <div class="questionIcon" id="update"><div class="inner"></div></div> </div> <div class="answer" data-parent="53">We no longer provide lyric display on AllMusic.</div> </div> <div class="questionBlock" data-anchor="correctlyrics"> <div class="question" data-id="54" data-url="correctlyrics" title="Expand/collapse answer"> <p class="questionText">How do I get wrong lyrics corrected?</p> <div class="questionIcon" id="corrections"><div class="inner"></div></div> </div> <div class="answer" data-parent="54">We no longer provide lyric display on AllMusic.</div> </div> <div class="questionBlock" data-anchor="mergecredits"> <div class="question" data-id="57" data-url="mergecredits" title="Expand/collapse answer"> <p class="questionText">AllMusic has my credits assigned to multiple people or different names. How do I combine them?</p> <div class="questionIcon" id="duplicates"><div class="inner"></div></div> </div> <div class="answer" data-parent="57">Artists who have recorded under different names or who are credited differently across different liner notes may be attributed to different AllMusic pages. To get them properly combined, please follow the information on the <a href="/data-corrections">Submit Corrections links</a> available at the bottom of the artist page. These corrections will be sent to our data provider Xperi who are the ones who can make the corrections for us. <br><br>Please be as detailed as possible to aid the data team in combining the credits where appropriate.<br><br>An example would be: "My name is Joe Smith and I am an oboe player. I am sometimes listed in the liner notes as Joseph Smith. The database has my credits split across the following pages: https://www.allmusic.com/artist/joe-smith-MN0000123456 and https://www.allmusic.com/artist/joeseph-smith-MN0000999999 <br><br>I would prefer these credits to be listed under Joe Smith (https://www.allmusic.com/artist/joe-smith-MN0000123456).<br><br>The credits that should be listed under Joe Smith are:<br>https://www.allmusic.com/album/love-songs-mw0006060812 (Oboe, Clarinet)<br>https://www.allmusic.com/album/more-love-songs-mw000042069 (Oboe)<br>https://www.allmusic.com/album/even-more-songs-mw0005555555 (Oboe, Handclaps)<br><br>Once those credits are combined, the page for Joeseph Smith (https://www.allmusic.com/artist/joeseph-smith-MN0000999999) can be deleted."</div> </div> <div class="questionBlock" data-anchor="splitcredits"> <div class="question" data-id="58" data-url="splitcredits" title="Expand/collapse answer"> <p class="questionText">AllMusic has my credits combined with somebody else's. How can these be split up?</p> <div class="questionIcon" id="duplicates"><div class="inner"></div></div> </div> <div class="answer" data-parent="58">Artists with the same or very similar names are accidentally combined on occasion by our data provider Xperi. To get them properly split, please follow the information on the <a href="/data-corrections">Submit Corrections links</a> available at the bottom of the artist page. <br><br>Please be as detailed as possible to aid the data team in splitting the credits correctly.<br><br>An example would be: "My name is Joe Smith and I am an oboe player. The database has my credits listed incorrectly on this page https://www.allmusic.com/artist/joe-smith-MN0000123456<br><br>The credits that should be applied to my work are:<br>https://www.allmusic.com/album/love-songs-mw0000202435 (Oboe, Clarinet)<br>https://www.allmusic.com/album/more-love-songs-mw0000202499 (Oboe)<br>https://www.allmusic.com/album/even-more-songs-mw0000202555 (Oboe, Handclaps)"<br><br>Similarly, if an album by another band is listed under your name, use the <a href="/data-corrections">Submit Corrections link</a> on your page to indicate clearly which albums are yours, and which should be moved to another artist.</div> </div> <div class="questionBlock" data-anchor="allmusicrating"> <div class="question" data-id="1" data-url="allmusicrating" title="Expand/collapse answer"> <p class="questionText">How do you determine an AllMusic rating?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="1">The editors use a 1 to 5 star system. It is important to note that albums are rated only within the scope of an artist's own work; we won't compare a Miles Davis album to the latest album by Britney Spears. <br><br>Editors may choose to revisit an artist's discography, especially if an artist releases a great new album, to re-factor the earlier releases to better fit within the band's history. For example: in 1993 an editor may have given Radiohead's <em>Pablo Honey</em> four-and-a-half stars when it came out, being one of the best Britpop albums to date. As time goes on and Radiohead releases <em>The Bends</em>, <em>OK Computer</em>, <em>Kid A</em>, etc, <em>Pablo Honey</em> may not warrant being their highest-rated album. The text of the review is still valid, but the older rating gets adjusted.<br><br>Non-classical albums in the database very <em>very</em> rarely get a five-star rating upon initial release. The five-star rating for non-classical albums is reserved for an album that has stood the test of time and has become an important and very meaningful recording within its genre. .<br><br>Classical albums are treated a little differently and a really terrific new classical release may be granted five stars if the classical editors see remarkable quality in the album. Our classical team seeks out the best of the new releases and often awards those albums a five-star rating if one is merited.</div> </div> <div class="questionBlock" data-anchor="albumtrackpicks"> <div class="question" data-id="2" data-url="albumtrackpicks" title="Expand/collapse answer"> <p class="questionText">How do you determine an album or track pick?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="2">When looking at an artist's discography, you may see a blue arrow with the AllMusic logo next to the album cover. That represents the Album Pick for the most representative album of that artist's entire body of work. It may be a well-known hit album, a compilation of the artist's best songs or just a really great record.<br /> <br /> On specific album pages you may see that same blue logo and highlighting next to two or three tracks on a recording. Those are Track Picks, the songs on a recording that our editors feel are most representative of the entire album.</div> </div> <div class="questionBlock" data-anchor="editorschoice"> <div class="question" data-id="3" data-url="editorschoice" title="Expand/collapse answer"> <p class="questionText">What is Editors' Choice?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="3">Each month, our team of writers and editors select the albums that most captured their attention. We feature these selections on our <a href="https://www.allmusic.com/newreleases/editorschoice">Editors' Choice page</a>, and with a special badge on our <a href="https://www.allmusic.com/newreleases">Featured New Releases</a> page each week.</div> </div> <div class="questionBlock" data-anchor="staffpicks"> <div class="question" data-id="4" data-url="staffpicks" title="Expand/collapse answer"> <p class="questionText">What are Staff Picks?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="4">Every day our editorial team selects a different album to highlight on the home page of AllMusic. This may be a recent discovery, a time-honored classic or a buried treasure. Think of it as an “album of the day.”</div> </div> <div class="questionBlock" data-anchor="associatedwith"> <div class="question" data-id="5" data-url="associatedwith" title="Expand/collapse answer"> <p class="questionText">What does "Associated With" mean (under Related on an artist page)?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="5">If the artist is an individual, this term refers to either major artists they've played with or artists with whom they've formed musical/personal partnerships. If this is in reference to a group, 'Associated With' usually refers to other bands that have shared members, or major individual artists that also spent time in the group.</div> </div> <div class="questionBlock" data-anchor="collaboratedwith"> <div class="question" data-id="6" data-url="collaboratedwith" title="Expand/collapse answer"> <p class="questionText">What does "Collaborated With" mean (under Related on an artist page)?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="6">This represents a behind-the-scenes musical partnership, or a relationship that didn't receive feature billing.</div> </div> <div class="questionBlock" data-anchor="followedby"> <div class="question" data-id="7" data-url="followedby" title="Expand/collapse answer"> <p class="questionText">What does "Followed By" mean (under Related on an artist page)?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="7">Artists who were influenced by the selected artist. This may be directly called out from research and interviews, or it may be a strong inference based on the opinion of the editors.</div> </div> <div class="questionBlock" data-anchor="influencedby"> <div class="question" data-id="8" data-url="influencedby" title="Expand/collapse answer"> <p class="questionText">What does "Influenced By" mean (under Related on an artist page)?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="8">Artists that have had a direct musical influence on, or were an inspiration to, the selected artist, as determined by our music editors.</div> </div> <div class="questionBlock" data-anchor="similarto"> <div class="question" data-id="9" data-url="similarto" title="Expand/collapse answer"> <p class="questionText">What does "Similar To" mean (under Related on an artist page)?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="9">Artists that share similarities with the selected artists. These are artists that sound similar, were part of a particular scene, or share a similar style or aesthetic.</div> </div> <div class="questionBlock" data-anchor="groupmembers"> <div class="question" data-id="10" data-url="groupmembers" title="Expand/collapse answer"> <p class="questionText">What does "Group Members" mean?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="10">Past and current members of the selected band.</div> </div> <div class="questionBlock" data-anchor="memberof"> <div class="question" data-id="11" data-url="memberof" title="Expand/collapse answer"> <p class="questionText">What does "Member Of" mean?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="11">Band(s) that the selected artist is, or has been, a member of.</div> </div> <div class="questionBlock" data-anchor="genres"> <div class="question" data-id="12" data-url="genres" title="Expand/collapse answer"> <p class="questionText">What are Genres?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="12">Genres should be seen as the broad categorization of music into a grouping. Things like jazz, blues, country and pop/rock are all examples of the 21 genres that AllMusic breaks music into.</div> </div> <div class="questionBlock" data-anchor="styles"> <div class="question" data-id="13" data-url="styles" title="Expand/collapse answer"> <p class="questionText">What are Styles?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="13">Styles are more specific sub-categories of music that fall under the broad genres. They usually relate to a specific time period (like power pop, old-school rap) or a regional breakdown of where the music was heard (such as northern soul or new wave of British heavy metal).</div> </div> <div class="questionBlock" data-anchor="themes"> <div class="question" data-id="14" data-url="themes" title="Expand/collapse answer"> <p class="questionText">What are Themes?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="14">Activities or events particularly suited for a song, album or overall body of work.</div> </div> <div class="questionBlock" data-anchor="moods"> <div class="question" data-id="15" data-url="moods" title="Expand/collapse answer"> <p class="questionText">What are Moods?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="15">Adjectives that describe the sound and feel of a song, album, or overall body of work.</div> </div> <div class="questionBlock" data-anchor="userratings"> <div class="question" data-id="16" data-url="userratings" title="Expand/collapse answer"> <p class="questionText">What are User Ratings?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="16">By creating an AllMusic account, we invite you to tell us what you think about the albums on our site. How do you feel about <em>Zaireeka</em> by the Flaming Lips? Love Lou Reed’s <em>Metal Machine Music</em> but hate <em>Songs for Drella</em>? Did D’Angelo’s <em>Voodoo</em> change your life? Now you can rate albums on the same five star rating scale as our editors do. <br /> <br /> You can also see how other AllMusic users have rated albums and the number of times users have rated an album, find out if the AllMusic audience agrees with our editorial ratings, or sort an artist’s discography by average user rating. <br /> <br /> More information can be found <a href="/blog/post/user-ratings-and-recommendations">here</a>.</div> </div> <div class="questionBlock" data-anchor="recommendations"> <div class="question" data-id="17" data-url="recommendations" title="Expand/collapse answer"> <p class="questionText">How do you come up with your album recommendations?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="17">By rating albums, we’ll find other albums you may be interested in. Our system takes into account the ratings you've assigned to albums and connects those albums to other records you might be interested in. The more albums you rate, the more precise our suggestions can become. </div> </div> <div class="questionBlock" data-anchor="lists"> <div class="question" data-id="18" data-url="lists" title="Expand/collapse answer"> <p class="questionText">What are Lists?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="18">Lists is a feature on AllMusic that lets you create custom lists of albums you want to check out, keep track of your favorite records from this year, or curate your all-time top desert island discs. To begin, navigate to an album page and click the "Add To List" button. From there you can create your first list and then add up to 100 albums to that list. Lists titles can be up to 100 characters, and the optional description can be 500 characters long. <br /> <br /> More information can be found <a href="/blog/post/new-allmusic-feature-whats-on-your-list">here</a>.</div> </div> <div class="questionBlock" data-anchor="mycollection"> <div class="question" data-id="19" data-url="mycollection" title="Expand/collapse answer"> <p class="questionText">What is My Collection?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="19">Dedicated music fans who want to track which albums they own can now add albums to their collection list with a single click by visiting an album page. Your collection is available for you to browse and sort on both the AllMusic website and on your mobile device by going into your profile area. Sort your albums by year, artist name, album title or your own rating.<br /> <br /> More information can be found <a href="/blog/post/whats-in-your-collection">here</a>.</div> </div> <div class="questionBlock" data-anchor="notifications"> <div class="question" data-id="20" data-url="notifications" title="Expand/collapse answer"> <p class="questionText">What are New Release Notifications? Why should I "Follow" an artist?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="20">Registered users can "Follow" a band or musician on the artist page by clicking the "Follow Artist" button under an artist's name. If an artist you are following releases a new album or single, AllMusic will let you know about it. A notification flag will light up at the top of the site allowing you to click through to the album pages, and read the reviews.<br /> <br /> More information can be found <a href="/blog/post/new-allmusic-feature-personalized-new-release-notifications">here</a>.</div> </div> <div class="questionBlock" data-anchor="userprofile"> <div class="question" data-id="21" data-url="userprofile" title="Expand/collapse answer"> <p class="questionText">What is a User Profile?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="21">User Profiles allow you to share your lists and collection. Navigate to the Profile Settings page in your user account and create your unique URL. You can see your profile page by clicking on "My Profile" at the top of any page. Once you’ve created your user profile, your public lists will be displayed in alphabetical order. Your lists are all private by default, but by toggling them to “Public” you’ll be able to let the world know your personal take on what’s worth listening to.<br /> <br /> More information can be found <a href="/blog/post/new-allmusic-feature-sharing-your-album-lists">here</a>.</div> </div> <div class="questionBlock" data-anchor="roundup"> <div class="question" data-id="69" data-url="roundup" title="Expand/collapse answer"> <p class="questionText">Do you have a mobile app? What is AllMusic Roundup?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="69">AllMusic Roundup was an iOS companion app to the AllMusic website, focusing on the new albums that come out each week and the featured articles we publish. <p><p>The app is currently not available due to the cost of licensing the music information. We hope to bring it out of retirement at some point in the future.</div> </div> <div class="questionBlock" data-anchor="404"> <div class="question" data-id="22" data-url="404" title="Expand/collapse answer"> <p class="questionText">Why am I getting a 404 page?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="22">Occasionally we have server issues or problems with our data provider's service which causes pages to fail. Usually these interruptions are brief so we suggest maybe waiting a minute or two and then refreshing the page. If the problem persists, please contact us via <a href="https://allmedianetwork.helprace.com/s1-allmusic">our support page</a> or by filling out <a href="/feedback">our feedback form</a>.</div> </div> <div class="questionBlock" data-anchor="broken"> <div class="question" data-id="23" data-url="broken" title="Expand/collapse answer"> <p class="questionText">I need help with a function on AllMusic that just isn't working.</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="23">Sometimes we hear about problems like this if a user is using a very old browser version. We support current versions of most browsers, but if you're using something like Internet Explorer 7 or Firefox v23, your system may not be capable of running modern websites.<br /> <br /> Users also often see issues if they are using an ad block software or if they have Javascript turned off.<br /> <br /> If the problem persists, please contact us via <a href="https://allmedianetwork.helprace.com/s1-allmusic">our support page</a> or by filling out <a href="/feedback">our feedback form</a> and include the following information: <br /> - The URL of the page that is causing issues<br /> - Your operating system (Mac, Windows)<br /> - Your browser version <br /> - Whether you're on a a mobile device, tablet or a desktop/laptop computer.</div> </div> <div class="questionBlock" data-anchor="samplesissue"> <div class="question" data-id="24" data-url="samplesissue" title="Expand/collapse answer"> <p class="questionText">Track samples aren't working.</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="24">Unfortunately our data provider is no longer making the 30-second sound clips available to us.<p><p>We understand that this was an <br /> important part of exploring and discovering music on the site and we're <br /> investigating other partnerships to try to bring the sound clips or <br /> streaming options back.</div> </div> <div class="questionBlock" data-anchor="download"> <div class="question" data-id="25" data-url="download" title="Expand/collapse answer"> <p class="questionText">How do I stream or download or purchase music on your site?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="25">AllMusic is not a streaming service so we do not provide the ability to stream full tracks on our site, and we do not sell any products directly on our site.<br><br>We do not have the ability to stream full songs like Spotify or Apple Music do. <br><br>When applicable, we provide links to streaming services and places to buy the music. If you're not seeing that on the album page you're viewing, the album may not be available at those sources.</div> </div> <div class="questionBlock" data-anchor="awards"> <div class="question" data-id="71" data-url="awards" title="Expand/collapse answer"> <p class="questionText">What happened to the Billboard chart info?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="71">Billboard has changed their licensing terms and the cost associated with licensing that information to display on AllMusic was way <strong>WAY</strong> more than we can afford. We're pretty bummed about it but we simply can't afford to license the information from them anymore.</div> </div> <div class="questionBlock" data-anchor="idea"> <div class="question" data-id="26" data-url="idea" title="Expand/collapse answer"> <p class="questionText">How can I submit an idea for a new feature on AllMusic?</p> <div class="questionIcon" id="site-ideas"><div class="inner"></div></div> </div> <div class="answer" data-parent="26">Feature requests or any feedback related to AllMusic can be sent via our <a href="/feedback">feedback form</a> or by posting your idea on <a href="https://allmedianetwork.helprace.com/s1-allmusic">our help forum page</a>.</div> </div> <div class="questionBlock" data-anchor="suggestion"> <div class="question" data-id="27" data-url="suggestion" title="Expand/collapse answer"> <p class="questionText">How can I submit a suggestion for an improvement to an existing feature on AllMusic?</p> <div class="questionIcon" id="site-ideas"><div class="inner"></div></div> </div> <div class="answer" data-parent="27">Feature requests or any feedback related to AllMusic can be sent via our <a href="/feedback">feedback form</a> or by posting your idea on <a href="https://allmedianetwork.helprace.com/s1-allmusic">our help forum page</a>.</div> </div> <div class="questionBlock" data-anchor="subscription"> <div class="question" data-id="65" data-url="subscription" title="Expand/collapse answer"> <p class="questionText">What is an AllMusic subscription? What does it offer?</p> <div class="questionIcon" id="account"><div class="inner"></div></div> </div> <div class="answer" data-parent="65">By subscribing to support AllMusic you receive a number of benefits including an ad-free experience, the website loading faster, and you'll get a warm feeling knowing that you're helping to support a site that has been providing music information for over two decades. More detail is available on our <a href="https://www.allmusic.com/subscribe">subscribe page</a>.<br /> <br /> AllMusic uses services from Stripe and PayPal to manage the payment side of things. We don't hang onto your credit card information.<br /> <br /> Payment is $12 USD for one entire year. We are not doing recurring payments at this time, but we notify you when your subscription is nearly expired.<br /> <br /> If you'd like to subscribe for an additional year, visit the <a href="https://www.allmusic.com/user/paid-subscription">Paid Subscription</a> page in your user account and enter in your credit card information again.<br /> <br /> If your credit card has a charge listed as "AllMusic" it is because you have signed up to become an <a href="https://www.allmusic.com/subscribe">AllMusic Subscriber</a> to receive an ad-free and faster AllMusic experience.<br /> <br /> As is stated in our <a href="/terms-of-service">Terms of Service</a> (section 3.5), we are unable to provide refunds on annual subscriptions after purchase.<br /> <br /> There are some things to note: <p><p>Becoming a subscriber does not give access to stream full albums, to upload music, download music, change a band photo or alter the editorial content (reviews and biographies) provided on AllMusic. <p><p>Subscribing does not guarantee uptime or that the site will never have hiccups. If the site craps out, we're all in the same boat.</div> </div> <div class="questionBlock" data-anchor="subscriptionads"> <div class="question" data-id="66" data-url="subscriptionads" title="Expand/collapse answer"> <p class="questionText">I am a subscriber, why am I still seeing ads?</p> <div class="questionIcon" id="account"><div class="inner"></div></div> </div> <div class="answer" data-parent="66">Could be any number of things: <p><p>If you've <em>just</em> logged in, your browser may still be caching the pages you've already been to. Try doing a <a href="https://elod.in/how-to-do-a-hard-refresh-in-every-browser/">hard refresh</a> of the page or <a href="https://www.refreshyourcache.com/en/home/">clearing your browser cache</a>. <p><p>Make sure you're logged in and <a href="https://www.allmusic.com/user/paid-subscription">your subscription has not expired</a>. <p><p>A couple of other things to troubleshoot the issue:<p><p>1. Are you seeing ads while logged in and visiting a page you've never been before?<br>Like this random page: <a href="https://www.allmusic.com/album/test-pattern-mw0000792405">https://www.allmusic.com/album/test-pattern-mw0000792405</a><p><p>2. Do you get ads if you are logged in and add a "?test" to the end of the URL and hit enter?<br>Or follow this link: <a href="https://www.allmusic.com?test">https://www.allmusic.com?test</a><p><p>3. Do you get ads if you log in on a different browser?</div> </div> <div class="questionBlock" data-anchor="subscriptionwrong"> <div class="question" data-id="67" data-url="subscriptionwrong" title="Expand/collapse answer"> <p class="questionText">I am a subscriber and I still have an issue. Can you help?</p> <div class="questionIcon" id="account"><div class="inner"></div></div> </div> <div class="answer" data-parent="67">If you have an issue with your subscription, please contact us at <a href="/feedback">our feedback page</a> and select "Paid Subscription" from the dropdown. Please be as detailed as possible in your response. Let us know if you are having issues on desktop or mobile, and please let us know your browser (Chrome, Safari, IE, Firefox, etc) and operating system (Mac, Windows). If you have received an email from AllMusic with the title Order Confirmation, please let us know the date, order number and the email address that you were using when you subscribed. This information will help us help you.</div> </div> <div class="questionBlock" data-anchor="login"> <div class="question" data-id="28" data-url="login" title="Expand/collapse answer"> <p class="questionText">I can't log in to my AllMusic account.</p> <div class="questionIcon" id="account"><div class="inner"></div></div> </div> <div class="answer" data-parent="28">If you had an account dating back before 2007 and you're trying to log in with those credentials, it will not work. That system is no longer in place. <br>You may still be receiving the weekly new releases newsletter but not have a valid account to log into AllMusic. The newsletter database and the AllMusic login database are not necessarily the same set of email addresses.<br><br>If you have a recent account and can't log in, we suggest trying to <a href="/forgot-password">recover your password</a>.<br /> <br /> If all else fails, please contact us <a href="/feedback">using this form</a> and let us know the email address you're using to sign in.<br><br>Please note, AllMusic.com does not have a method for artists and musicians to upload their own information directly to the website. If there is a page for your band on AllMusic, it does not mean that you had an account on the site.</div> </div> <div class="questionBlock" data-anchor="roviid"> <div class="question" data-id="68" data-url="roviid" title="Expand/collapse answer"> <p class="questionText">How can I get my Rovi ID?</p> <div class="questionIcon" id="account"><div class="inner"></div></div> </div> <div class="answer" data-parent="68">If you have been instructed to get your Rovi ID, just look at the end of the URL of your artist page. <p><p>For example, Radiohead's URL is https://www.allmusic.com/artist/radiohead-mn0000326249 and their Rovi ID is mn0000326249.<p><p>If you do not have an artist page (meaning if you do a search on AllMusic and your name does not come back) you'll need to submit your recordings to our data provider Xperi (formerly called TiVo). (Details <a href="https://www.allmusic.com/faq/topic/submitbio">here</a>).</div> </div> <div class="questionBlock" data-anchor="newsletter"> <div class="question" data-id="29" data-url="newsletter" title="Expand/collapse answer"> <p class="questionText">How do I sign up for the New Releases Newsletter?</p> <div class="questionIcon" id="account"><div class="inner"></div></div> </div> <div class="answer" data-parent="29">To sign up for our weekly email newsletter featuring all of the new albums for that week, <a href="https://www.allmusic.com/join">sign up on this page</a> and make sure the "Sign me up to receive weekly e-mails highlighting new releases" box is checked. <br /> <br /> If you already have an AllMusic Account, <a href="/user/newsletters">visit the Newsletters section</a> in your user account section and make sure the correct box is checked.<p><p>To unsubscribe, <a href="/user/newsletters">visit the Newsletters section</a> in your user account section, un-check the box and click Update Preferences. </div> </div> <div class="questionBlock" data-anchor="password"> <div class="question" data-id="30" data-url="password" title="Expand/collapse answer"> <p class="questionText">What is the password for my AllMusic account?</p> <div class="questionIcon" id="account"><div class="inner"></div></div> </div> <div class="answer" data-parent="30">If you have created a login on AllMusic and you can't remember your password, we suggest trying to <a href="/forgot-password">recover it here</a>. </br></br>If all else fails, please contact us <a href="/feedback">using this form</a> and let us know the email address you're using to sign in. </br></br>Please note: AllMusic user accounts are not connected to artist pages, and AllMusic does not allow public editing. Updates to an artist page are on the end of our data provider, Xperi (formerly called TiVo). You may contact them about updating an artist page by completing our <a href="/feedback">feedback form</a>. If you're a new artist or otherwise don't see a page with your information on the site, reach the Xperi editors by following the steps at our <a href="/product-submissions">Product Submissions</a> page. </div> </div> <div class="questionBlock" data-anchor="artistpage"> <div class="question" data-id="31" data-url="artistpage" title="Expand/collapse answer"> <p class="questionText">How do I take control of an artist page?</p> <div class="questionIcon" id="account"><div class="inner"></div></div> </div> <div class="answer" data-parent="31">AllMusic accounts are not connected to artist pages, and AllMusic does not allow public editing. Updates to an artist page are on the end of our data provider, Xperi (formerly known as TiVo). You may contact them about updating an artist page by completing our <a href="/feedback">feedback form</a>. If you're a new artist or otherwise don't see a page with your information on the site, reach the Xperi editors by following the steps at our <a href="/product-submissions">Product Submissions</a> page.</div> </div> <div class="questionBlock" data-anchor="disagreereview"> <div class="question" data-id="37" data-url="disagreereview" title="Expand/collapse answer"> <p class="questionText">I don't agree with an album review.</p> <div class="questionIcon" id="i-disagree"><div class="inner"></div></div> </div> <div class="answer" data-parent="37">That's the great thing about being a music fan; you can have an opinion about an album that might not be the same as another person's opinion. Xperi editors take into account the history of the band, the sound of the performance, song selection and a number of other factors when writing their reviews. Keep in mind that each of our reviews represents an educated opinion, but a subjective opinion nonetheless.</div> </div> <div class="questionBlock" data-anchor="disagreerating"> <div class="question" data-id="38" data-url="disagreerating" title="Expand/collapse answer"> <p class="questionText">I don't agree with an album rating.</p> <div class="questionIcon" id="i-disagree"><div class="inner"></div></div> </div> <div class="answer" data-parent="38">That's the great thing about being a music fan; you can have an opinion about an album that might not be the same as another person's opinion. Xperi editors use a 1 to 5 star system. It is important to note that albums are rated only within the scope of an artist's own work; we won't compare a Miles Davis album to the latest album by Britney Spears. <br /> <br /> Editors may choose to revisit an artist's discography, especially if an artist releases a great new album, to re-factor the earlier releases to better fit within the band's history. For example: in 1993 an editor may have given Radiohead's <em>Pablo Honey</em> four-and-a-half stars when it came out, being one of the best Britpop albums to date. As time goes on and Radiohead releases <em>The Bends</em>, <em>OK Computer</em>, <em>Kid A</em>, etc, <em>Pablo Honey</em> may not warrant being their highest-rated album. The text of the review is still valid, but the older rating gets adjusted.</div> </div> <div class="questionBlock" data-anchor="disagreegenre"> <div class="question" data-id="39" data-url="disagreegenre" title="Expand/collapse answer"> <p class="questionText">I don't agree with the Genre or Styles for an artist/album.</p> <div class="questionIcon" id="i-disagree"><div class="inner"></div></div> </div> <div class="answer" data-parent="39">The AllMusic genre is considered to be a broad umbrella term that may have several styles under it. Occasionally we hear things like "This band isn't pop/rock, they are heavy metal" or "This album isn't rap, it is hip-hop" Our Styles may be more along the lines of what you're looking for.<br /> <br /> If you are an artist and you feel as though your genre is not properly represented please contact our data provider <a href="/data-corrections">using the corrections form</a>.</div> </div> <div class="questionBlock" data-anchor="bryanadams"> <div class="question" data-id="40" data-url="bryanadams" title="Expand/collapse answer"> <p class="questionText">Why can't I find Bryan Adams on AllMusic?</p> <div class="questionIcon" id="bryan-adams"><div class="inner"></div></div> </div> <div class="answer" data-parent="40">Due to the request of Mr. Adams, we are no longer permitted to display his information on AllMusic.</div> </div> <div class="questionBlock" data-anchor="songpermission"> <div class="question" data-id="41" data-url="songpermission" title="Expand/collapse answer"> <p class="questionText">Can I get permission to use a song via AllMusic?</p> <div class="questionIcon" id="rights"><div class="inner"></div></div> </div> <div class="answer" data-parent="41">Neither AllMusic nor Xperi own the rights to any music compositions, recordings, or other performances, As a start, try contacting <a href="https://www.ascap.com/">ASCAP</a>, <a href="https://www.bmi.com/">BMI</a> and <a href="https://www.sesac.com/">SESAC</a> for these kind of inquiries.<br><br> <a href="https://www.wikihow.com/Get-Music-Rights">This WikiHow article</a> also has some detail on how to get the rights to use someone else's music in a film, video, or other public presentation.</div> </div> <div class="questionBlock" data-anchor="republishrights"> <div class="question" data-id="42" data-url="republishrights" title="Expand/collapse answer"> <p class="questionText">Can I get the rights to republish an AllMusic biography or review?</p> <div class="questionIcon" id="rights"><div class="inner"></div></div> </div> <div class="answer" data-parent="42">All biographies, reviews and classical performance/composition descriptions come from a company called Xperi (formerly known as TiVo). You can find more information <a href="https://business.tivo.com/products-solutions/metadata">here</a>.</div> </div> <div class="questionBlock" data-anchor="contactartist"> <div class="question" data-id="43" data-url="contactartist" title="Expand/collapse answer"> <p class="questionText">How do I get in touch with an artist?</p> <div class="questionIcon" id="rights"><div class="inner"></div></div> </div> <div class="answer" data-parent="43">We do not have any way to get into contact with musicians, bands or labels. You may want to try finding out if they have a Facebook page or Twitter account and contact them that way.</div> </div> <div class="questionBlock" data-anchor="jobs"> <div class="question" data-id="44" data-url="jobs" title="Expand/collapse answer"> <p class="questionText">Can I write for AllMusic?</p> <div class="questionIcon" id="jobs"><div class="inner"></div></div> </div> <div class="answer" data-parent="44">Our album reviews and artist biographies are provided by a company called Xperi (formerly TiVo and Rovi). Their careers page is available <a href="https://www.xperi.com/careers/#positions-content">here</a>.</div> </div> <div class="questionBlock" data-anchor="submittracks"> <div class="question" data-id="46" data-url="submittracks" title="Expand/collapse answer"> <p class="questionText">How do I upload tracks or digital releases to be displayed on AllMusic?</p> <div class="questionIcon" id="submissions"><div class="inner"></div></div> </div> <div class="answer" data-parent="46">For adding digital-only releases to the database, please see the details in our <a href="/product-submissions">Product Submissions page</a>. Look for the section titled <b>My music is a digital release, not a physical product. Can it still be listed in the database?</b><br><br> If you have additional questions, please contact our data provider Xperi here: <a href="mailto:pbagrag.zhfvp@kcrev.pbz">pbagrag.zhfvp@kcrev.pbz</a>.</div> </div> <div class="questionBlock" data-anchor="submitvideo"> <div class="question" data-id="48" data-url="submitvideo" title="Expand/collapse answer"> <p class="questionText">How do I submit a video to AllMusic?</p> <div class="questionIcon" id="submissions"><div class="inner"></div></div> </div> <div class="answer" data-parent="48">AllMusic does not have a method of allowing artists upload videos to the site. </div> </div> <div class="questionBlock" data-anchor="takedownrequest"> <div class="question" data-id="55" data-url="takedownrequest" title="Expand/collapse answer"> <p class="questionText">Please remove an artist or album from AllMusic (aka takedown request)</p> <div class="questionIcon" id="takedown"><div class="inner"></div></div> </div> <div class="answer" data-parent="55">If your album or artist information is on AllMusic, congratulations! AllMusic is an archival resource about artists and albums that have been available throughout history, much like an encyclopedia. Despite the fact that your album may no longer be commercially available, some of our users may be fans of this album and would be glad to see it listed.<br /> <br /> <br>We do not sell copies of albums on AllMusic, nor do we provide illegal downloads or anything like that. Before formally requesting a takedown, please consider the fact that this information may be useful and interesting to the AllMusic community. If you have further questions or still need the information removed, feel free to contact us <a href="/feedback">using this form</a> and select "Other" from the dropdown.</div> </div> <div class="questionBlock" data-anchor="howdidigethere"> <div class="question" data-id="56" data-url="howdidigethere" title="Expand/collapse answer"> <p class="questionText">How did my album get on AllMusic?</p> <div class="questionIcon" id="takedown"><div class="inner"></div></div> </div> <div class="answer" data-parent="56">Album information such as reviews, tracks, credits, similar albums and other album-related data come from our data provider, Xperi (formerly known as TiVo), who provide music information to us as well as a number of other music sites and services. Xperi acquires a lot of the music information they provide from record labels and distributors, such as CD Baby. If your album information is on AllMusic, it is likely from one of these sources.</div> </div> <div class="questionBlock" data-anchor="spotify"> <div class="question" data-id="59" data-url="spotify" title="Expand/collapse answer"> <p class="questionText">How do I get Spotify links added to a page on AllMusic?</p> <div class="questionIcon" id="streaming-links"><div class="inner"></div></div> </div> <div class="answer" data-parent="59">Our links to Spotify are automatically generated. We don't have a method of updating these links manually one-by-one at this time.</div> </div> <div class="questionBlock" data-anchor="rdio"> <div class="question" data-id="60" data-url="rdio" title="Expand/collapse answer"> <p class="questionText">How do I get Rdio links added to a page on AllMusic?</p> <div class="questionIcon" id="streaming-links"><div class="inner"></div></div> </div> <div class="answer" data-parent="60">We no longer provide links to Rdio.</div> </div> <div class="questionBlock" data-anchor="itunes"> <div class="question" data-id="61" data-url="itunes" title="Expand/collapse answer"> <p class="questionText">How do I get iTunes links added to a page on AllMusic?</p> <div class="questionIcon" id="streaming-links"><div class="inner"></div></div> </div> <div class="answer" data-parent="61">Our links to iTunes are automatically generated. We don't have a method of updating these links manually one-by-one at this time.</div> </div> <div class="questionBlock" data-anchor="video"> <div class="question" data-id="62" data-url="video" title="Expand/collapse answer"> <p class="questionText">How do I get a music video added to AllMusic?</p> <div class="questionIcon" id="streaming-links"><div class="inner"></div></div> </div> <div class="answer" data-parent="62">AllMusic does not have a method of allowing artists upload videos to the site. </div> </div> <div class="questionBlock" data-anchor="interview"> <div class="question" data-id="63" data-url="interview" title="Expand/collapse answer"> <p class="questionText">Whom do I contact about being interviewed on AllMusic?</p> <div class="questionIcon" id="press-contact"><div class="inner"></div></div> </div> <div class="answer" data-parent="63">For interviews, please drop us a line: <a href="mailto:nyyzhfvp_cerff@nyyzhfvp.pbz">nyyzhfvp_cerff@nyyzhfvp.pbz</a></div> </div> <div class="questionBlock" data-anchor="premiere"> <div class="question" data-id="64" data-url="premiere" title="Expand/collapse answer"> <p class="questionText">Whom do I contact about doing an album premiere on AllMusic?</p> <div class="questionIcon" id="press-contact"><div class="inner"></div></div> </div> <div class="answer" data-parent="64">Want to premiere a video, song or album on AllMusic? Drop us a line: <a href="mailto:nyyzhfvp_cerff@nyyzhfvp.pbz">nyyzhfvp_cerff@nyyzhfvp.pbz</a></div> </div> <div class="questionBlock" data-anchor="samples"> <div class="question" data-id="74" data-url="samples" title="Expand/collapse answer"> <p class="questionText">What happened to the sound clips/samples?</p> <div class="questionIcon" id="functionality"><div class="inner"></div></div> </div> <div class="answer" data-parent="74">Unfortunately our data provider is no longer making the 30-second sound clips available to us. <p><p>It was a huge undertaking to rip the music clips from physical and digital sources, and then to host and deliver those clips (in multiple formats). 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