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we are not on --> <div class="browse-topic-sidebar kb-template__sidebar" id="kb-sidebar"> <div class="header-content"> <header> <div class="kb-search-control"> <form> <input id="ss-sidebar-search" type="search" value="" name="Search Account Settings articles" class="form-control kb-form__control kb-search-control__input topic-search" placeholder="Search" autocomplete="off"> </form> <span class="kb-search-control__foreground"> <span class="ss-icon-font kb-icon kb-icon__low kb-search-control__icon">search</span> </span> </div> <button class="kb-close-button"> <span class="visually-hidden">Close</span> <span class="ss-icon-font kb-icon kb-icon__low kb-nav-item__icon-right close-icon" id="close-topics" style="font-size: 1rem; font-weight: 600;" aria-hidden="true">remove</span> </button> </header> </div> <div class="sidebar-content"> <nav class="kb-nav--expandable kb-nav__wrapper"> <div class="sidebar-get-started-wrapper"> <a class="sidebar-get-started-link" href="/get-started"> <span 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kb-nav-item branding" href="/account-and-setup/topics#branding"> <span class="kb-nav-item__label">Branding</span> </a> </li> <li> <a class="kb-link kb-nav-item connected-email" href="/account-and-setup/topics#connected-email"> <span class="kb-nav-item__label">Connected Email</span> </a> </li> <li> <a class="kb-link kb-nav-item help-and-resources" href="/account-and-setup/topics#help-and-resources"> <span class="kb-nav-item__label">Help &amp; Resources</span> </a> </li> <li> <a class="kb-link kb-nav-item integrations" href="/account-and-setup/topics#integrations"> <span class="kb-nav-item__label">Integrations</span> </a> </li> <li> <a class="kb-link kb-nav-item privacy-and-consent" href="/account-and-setup/topics#privacy-and-consent"> <span class="kb-nav-item__label">Privacy &amp; Consent</span> </a> </li> <li> <a class="kb-link kb-nav-item tracking-code" href="/account-and-setup/topics#tracking-code"> <span class="kb-nav-item__label">Tracking Code</span> </a> </li> <li> <a class="kb-link kb-nav-item user-management" href="/account-and-setup/topics#user-management"> <span class="kb-nav-item__label">User Management</span> </a> </li> </ul> </div> </li> <li> <button class="kb-link kb-nav-item kb-nav-item--is-parent "> <span class="kb-nav-item__label">AI</span> <span class="ss-icon-font kb-icon kb-nav-item__icon-right" aria-hidden="true">down</span> </button> <div class="kb-nav-item__content"> <ul class="kb-nav kb-nav--level-1"> <li> <a class="kb-link kb-nav-item ai-tools" href="/ai/topics#ai-tools"> <span class="kb-nav-item__label">AI Tools</span> </a> </li> </ul> </div> </li> <li> <button class="kb-link kb-nav-item kb-nav-item--is-parent "> <span class="kb-nav-item__label">Automation</span> <span class="ss-icon-font kb-icon kb-nav-item__icon-right" aria-hidden="true">down</span> </button> <div class="kb-nav-item__content"> <ul class="kb-nav kb-nav--level-1"> <li> <a class="kb-link kb-nav-item sequences" href="/automation/topics#sequences"> <span class="kb-nav-item__label">Sequences</span> </a> </li> <li> <a class="kb-link kb-nav-item workflows" href="/automation/topics#workflows"> <span class="kb-nav-item__label">Workflows</span> </a> </li> </ul> </div> </li> <li> <button class="kb-link kb-nav-item kb-nav-item--is-parent "> <span class="kb-nav-item__label">Commerce</span> <span class="ss-icon-font kb-icon kb-nav-item__icon-right" aria-hidden="true">down</span> </button> <div class="kb-nav-item__content"> <ul class="kb-nav kb-nav--level-1"> <li> <a class="kb-link kb-nav-item invoices" href="/commerce/topics#invoices"> <span class="kb-nav-item__label">Invoices</span> </a> </li> <li> <a class="kb-link kb-nav-item payment-links" href="/commerce/topics#payment-links"> <span class="kb-nav-item__label">Payment Links</span> </a> </li> <li> <a class="kb-link kb-nav-item payment-processing" href="/commerce/topics#payment-processing"> <span class="kb-nav-item__label">Payment Processing</span> </a> </li> <li> <a class="kb-link kb-nav-item payments" href="/commerce/topics#payments"> <span class="kb-nav-item__label">Payments</span> </a> </li> <li> <a class="kb-link kb-nav-item products" href="/commerce/topics#products"> <span class="kb-nav-item__label">Products</span> </a> </li> <li> <a class="kb-link kb-nav-item quotes" href="/commerce/topics#quotes"> <span class="kb-nav-item__label">Quotes</span> </a> </li> <li> <a class="kb-link kb-nav-item subscriptions" href="/commerce/topics#subscriptions"> <span class="kb-nav-item__label">Subscriptions</span> </a> </li> </ul> </div> </li> <li> <button class="kb-link kb-nav-item kb-nav-item--is-parent "> <span class="kb-nav-item__label">CRM</span> <span class="ss-icon-font kb-icon kb-nav-item__icon-right" aria-hidden="true">down</span> </button> <div class="kb-nav-item__content"> <ul class="kb-nav kb-nav--level-1"> <li> <a class="kb-link kb-nav-item import-and-export" href="/crm/topics#import-and-export"> <span class="kb-nav-item__label">Import &amp; Export</span> </a> </li> <li> <a class="kb-link kb-nav-item object-settings" href="/crm/topics#object-settings"> <span class="kb-nav-item__label">Object Settings</span> </a> </li> <li> <a class="kb-link kb-nav-item properties" href="/crm/topics#properties"> <span class="kb-nav-item__label">Properties</span> </a> </li> <li> <a class="kb-link kb-nav-item records" href="/crm/topics#records"> <span class="kb-nav-item__label">Records</span> </a> </li> <li> <a class="kb-link kb-nav-item tasks" href="/crm/topics#tasks"> <span class="kb-nav-item__label">Tasks</span> </a> </li> </ul> </div> </li> <li> <button class="kb-link kb-nav-item kb-nav-item--is-parent active-category kb-nav-item--active"> <span class="kb-nav-item__label">Marketing Tools</span> <span class="ss-icon-font kb-icon kb-nav-item__icon-right" aria-hidden="true">down</span> </button> <div class="kb-nav-item__content"> <ul class="kb-nav kb-nav--level-1"> <li> <a class="kb-link kb-nav-item active-category ads" href="/marketing-tools/topics#ads"> <span class="kb-nav-item__label">Ads</span> </a> </li> <li> <a class="kb-link kb-nav-item active-category campaigns" href="/marketing-tools/topics#campaigns"> <span class="kb-nav-item__label">Campaigns</span> </a> </li> <li> <a class="kb-link kb-nav-item active-category ctas" href="/marketing-tools/topics#ctas"> <span class="kb-nav-item__label">CTAs</span> </a> </li> <li> <a class="kb-link kb-nav-item active-category files" href="/marketing-tools/topics#files"> <span class="kb-nav-item__label">Files</span> </a> </li> <li> <a class="kb-link kb-nav-item active-category forms" href="/marketing-tools/topics#forms"> <span class="kb-nav-item__label">Forms</span> </a> </li> <li> <a class="kb-link kb-nav-item active-category lists" href="/marketing-tools/topics#lists"> <span class="kb-nav-item__label">Lists</span> </a> </li> <li> <a class="kb-link kb-nav-item active-category marketing-email" href="/marketing-tools/topics#marketing-email"> <span class="kb-nav-item__label">Marketing Email</span> </a> </li> <li> <a class="kb-link kb-nav-item active-category podcasts" href="/marketing-tools/topics#podcasts"> <span class="kb-nav-item__label">Podcasts</span> </a> </li> <li> <a class="kb-link kb-nav-item active-category scoring" href="/marketing-tools/topics#scoring"> <span class="kb-nav-item__label">Scoring</span> </a> </li> <li> <a class="kb-link kb-nav-item active-category sms" href="/marketing-tools/topics#sms"> <span class="kb-nav-item__label">SMS</span> </a> </li> <li> <a class="kb-link kb-nav-item active-category social" href="/marketing-tools/topics#social"> <span class="kb-nav-item__label">Social</span> </a> </li> </ul> </div> </li> <li> <button class="kb-link kb-nav-item kb-nav-item--is-parent "> <span class="kb-nav-item__label">Messaging</span> <span class="ss-icon-font kb-icon kb-nav-item__icon-right" aria-hidden="true">down</span> </button> <div class="kb-nav-item__content"> <ul class="kb-nav kb-nav--level-1"> <li> <a class="kb-link kb-nav-item calling" href="/messaging/topics#calling"> <span class="kb-nav-item__label">Calling</span> </a> </li> <li> <a class="kb-link kb-nav-item chatflows" href="/messaging/topics#chatflows"> <span class="kb-nav-item__label">Chatflows</span> </a> </li> <li> <a class="kb-link kb-nav-item inbox" href="/messaging/topics#inbox"> <span class="kb-nav-item__label">Inbox</span> </a> </li> <li> <a class="kb-link kb-nav-item one-to-one-email" href="/messaging/topics#one-to-one-email"> <span class="kb-nav-item__label">One-to-one Email</span> </a> </li> <li> <a class="kb-link kb-nav-item snippets" href="/messaging/topics#snippets"> <span class="kb-nav-item__label">Snippets</span> </a> </li> <li> <a class="kb-link kb-nav-item templates" href="/messaging/topics#templates"> <span class="kb-nav-item__label">Templates</span> </a> </li> </ul> </div> </li> <li> <button class="kb-link kb-nav-item kb-nav-item--is-parent "> <span class="kb-nav-item__label">Partners</span> <span class="ss-icon-font kb-icon 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To prevent this, pause your ad blocker while browsing the Knowledge Base. </div> </div> </div> <div id="hs_cos_wrapper_Topic_content" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="mobile-browse-topic"> <button class="browse-topic-link" id="browse-topics"> Browse topics </button> <span class="ss-icon-font kb-icon kb-icon__low kb-nav-item__icon-right" aria-hidden="true">right</span> </div> <div id="topic-content" class="topic-content hidden"> <div class="topic-content-container ads hidden ads"> <nav class="kb-breadcrumbs"> <a class="kb-link uiLinkWithoutUnderline uiLinkDark kb-breadcrumbs__item" id="bc-core" href="/"> <span>Knowledge Base</span> </a> <span class="ss-icon-font kb-icon kb-icon__low kb-breadcrumbs__arrow" aria-hidden="true">right</span> <a class="kb-link uiLinkWithoutUnderline uiLinkDark kb-breadcrumbs__item" id="bc-category" href="/marketing-tools"> <span>Marketing 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href="https://knowledge.hubspot.com/ads/create-google-search-ad-campaigns-in-hubspot">Create Google search ad campaigns in HubSpot</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/ads/create-linkedin-ad-campaigns-in-hubspot">Create LinkedIn ad campaigns in HubSpot</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/ads/data-in-ads-tool-doesnt-match-traffic-analytics">Data in HubSpot ads doesn't match traffic analytics</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/ads/disconnect-your-facebook-ads-account">Disconnect your Facebook Ads account from HubSpot</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" 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'There was an issue sending an email to this contact'</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/frequently-asked-questions">Email | Frequently asked questions</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/how-do-i-create-an-email-suppression-list">Exclude specific lists or contacts from receiving a marketing email</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/how-do-i-export-my-overall-email-performance-data">Export your marketing email performance data</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/generate-preview-text-for-marketing-emails-using-hubspot-ai">Generate preview text for marketing emails using HubSpot AI</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/import-an-opt-out-list">Import an opt-out list</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/email-deliverability-best-practices">Improve email deliverability</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/improve-your-email-sending-reputation-with-a-repair-plan">Improve your email sending reputation with a repair plan</a></span> </li> <li class="uiListItem kb-list__item"> <span class="beta-badge">Beta</span> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/insert-an-abandoned-cart-module-in-your-marketing-email">Insert an abandoned cart module in your marketing email (BETA)</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/how-do-i-insert-a-calendar-invite-into-an-email">Insert calendar invites into marketing emails</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/how-to-send-contacts-an-email-with-an-opt-out-link-so-they-can-manage-their-preferences">Insert subscription links into your marketing emails</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/links-in-emails-or-ctas-lead-to-an-error-page">Links in emails or CTAs (legacy) lead to an error page</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/manage-your-marketing-emails-using-the-hubspot-mobile-app">Manage and edit your marketing emails using the HubSpot mobile app</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/manage-and-edit-your-saved-marketing-email-templates">Manage and edit your saved marketing email templates</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/manage-your-marketing-email-account-settings">Manage your default marketing email settings and tracking preferences</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/manage-email-authentication-in-hubspot">Manage your email authentication in HubSpot</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/manage-your-marketing-hub-starter-email-account-settings">Manage your marketing email account settings (Marketing Hub Starter and HubSpot CRM accounts)</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/manually-quarantine-contacts-from-receiving-marketing-emails">Manually quarantine contacts from receiving marketing emails</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/why-is-my-email-missing-the-preview-text-widget">Marketing email missing preview text</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/emails-look-different-in-outlook">Marketing emails look different in Outlook</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/email-migration-guide">Migrate your contacts from another CRM or ESP</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/monitor-your-email-sending-reputation-with-the-email-health-tool">Monitor your email sending reputation with the email health tool</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/why-do-i-see-so-many-urls-for-the-same-page-in-google-analytics-for-visits-from-hubspot-emails">Multiple URLs for the same HubSpot page in Google Analytics</a></span> </li> <li class="uiListItem kb-list__item"> <span class="beta-badge">Beta</span> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/optimize-marketing-email-for-mobile-devices">Optimize your marketing email for mobile devices (BETA)</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/overview-of-email-authentication">Overview of email authentication</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/overview-of-email-deliverability">Overview of email deliverability</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/how-can-i-optimize-my-email-for-mobile-devices">Preview and optimize how your email appears across clients and devices</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/preview-how-your-email-designs-will-appear-in-dark-mode">Preview and optimize how your email designs will appear in dark mode</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/what-does-it-mean-if-my-lists-have-been-quarantined">Quarantined contacts and lists</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/remediate-list-bombing">Remediate list bombing</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/request-approval-to-send-a-marketing-email">Request approval to send a marketing email</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/how-do-i-resend-an-email">Resend marketing emails</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/resolve-an-email-sending-probation">Resolve an email sending probation</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/why-is-my-email-suspended">Resolve an email sending suspension</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/resubscribe-contacts-to-your-marketing-emails">Resubscribe contacts to your marketing emails</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/analyze-your-marketing-email-campaign-performance">Review and analyze your marketing emails</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/review-and-filter-marketing-emails-based-on-ai-content">Review and filter marketing emails based on AI content</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/review-and-manage-your-published-marketing-emails">Review and manage your published marketing emails</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/review-your-email-sending-reputation-with-the-new-email-health-tool">Review your email sending reputation with the new email health tool (BETA)</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/how-can-i-run-a-permission-pass-campaign-in-hubspot">Run a permission pass campaign in HubSpot</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/marketing-email/save-your-marketing-email-as-a-template">Save your marketing email as a 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