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class="faq-section" id="faq-section"> <div class="faq-content"> <div class="faq-content__questions-1"> <div class="faq-content__questions-1--container"> <div class="faq-content__questions-1--txt"> <p><p><strong>Your questions, answered</strong></p> <p>We’ve gathered essential information to help you plan and enjoy your Athens Day Cruise experience – from onboard services to island excursions.</p> </p> </div> <h3>General Information</h3> <div class="accordion accordion-flush" id="accordionFlushExample1"> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#flush1-collapse1" aria-expanded="false" aria-controls="flush1-collapse1"> What is included in the standard Athens Day Cruise ticket?</button> </h2> <div id="flush1-collapse1" class="accordion-collapse collapse" data-bs-parent="#accordionFlushExample1"> <div class="accordion-body"><p>The standard cruise ticket includes visits to three stunning islands in the Saronic Gulf, access to a sumptuous lunch buffet, and an entertaining live music show. Guests can freely explore all open decks, lounges, bars, and the onboard boutique, with the exception of the VIP lounge, which requires an upgrade for access. Standard ticket also includes port taxes.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#flush1-collapse2" aria-expanded="false" aria-controls="flush1-collapse2"> What are the departure and return times?</button> </h2> <div id="flush1-collapse2" class="accordion-collapse collapse" data-bs-parent="#accordionFlushExample1"> <div class="accordion-body"><p>Departure time: 07:45 AM – Return time: 19:45 PM</p> <p>Please arrive at least 30 minutes before departure for embarkation. The scheduled times are approximate and may be adjusted due to factors such as weather conditions, port authority regulations or unforeseen circumstances.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#flush1-collapse3" aria-expanded="false" aria-controls="flush1-collapse3"> Where does the cruise depart from?</button> </h2> <div id="flush1-collapse3" class="accordion-collapse collapse" data-bs-parent="#accordionFlushExample1"> <div class="accordion-body"><p>Our departure point is <a href="https://www.google.gr/maps/place/37%C2%B056'13.3%22N+23%C2%B041'09.0%22E/@37.937024,23.685823,17z/data=!3m1!4b1!4m4!3m3!8m2!3d37.937024!4d23.685823?entry=ttu&g_ep=EgoyMDI1MDExNC4wIKXMDSoASAFQAw%3D%3D" target="_blank" rel="noopener">here</a>. A detailed map and directions are provided in your booking confirmation email.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#flush1-collapse4" aria-expanded="false" aria-controls="flush1-collapse4"> What鈥檚 the difference between the standard and VIP ticket in terms of services?</button> </h2> <div id="flush1-collapse4" class="accordion-collapse collapse" data-bs-parent="#accordionFlushExample1"> <div class="accordion-body"><p>The standard ticket includes a complimentary lunch buffet, but additional services like optional excursions, hotel transfers, and beverages are charged separately. The VIP ticket offers access to the VIP lounge with a first-class buffet and finger food, complimentary non-alcoholic beverages throughout the cruise, Greek ouzo and meze, hotel round transfers, dedicated check in embarkation, discount on the cruise ship鈥檚 boutique and the Hydra Walking Tour.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#flush1-collapse5" aria-expanded="false" aria-controls="flush1-collapse5"> Are there additional charges?</button> </h2> <div id="flush1-collapse5" class="accordion-collapse collapse" data-bs-parent="#accordionFlushExample1"> <div class="accordion-body"><p>The standard cruise fee does not cover optional shore excursions, sunbeds, onboard drinks (including soft drinks), or breakfast, which is available for an additional charge. Purchases from the cruise ship鈥檚 jewelry or gift shop are also not included in the ticket price. Additionally, transportation to and from your hotel can be arranged for an extra fee. For more details, please don鈥檛 hesitate to contact us.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#flush1-collapse6" aria-expanded="false" aria-controls="flush1-collapse6"> Are there special diet menus?</button> </h2> <div id="flush1-collapse6" class="accordion-collapse collapse" data-bs-parent="#accordionFlushExample1"> <div class="accordion-body"><p>If any passenger follows a specific diet or has allergies or food intolerances, they must inform their local agent or our reservations department at least two days prior to departure. This allows our team to notify the cruise staff and ensure the chef can prepare special menus to accommodate your dietary needs.</p> <p><img fetchpriority="high" decoding="async" class="alignnone size-medium wp-image-11591" src="https://www.athensdaycruise.gr/wp-content/uploads/2025/01/Screenshot-2025-01-23-121535-300x283.jpg" alt="" width="300" height="283" srcset="https://www.athensdaycruise.gr/wp-content/uploads/2025/01/Screenshot-2025-01-23-121535-300x283.jpg 300w, https://www.athensdaycruise.gr/wp-content/uploads/2025/01/Screenshot-2025-01-23-121535.jpg 668w" sizes="(max-width: 300px) 100vw, 300px" /></p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#flush1-collapse7" aria-expanded="false" aria-controls="flush1-collapse7"> Is the cruise suitable for children and families?</button> </h2> <div id="flush1-collapse7" class="accordion-collapse collapse" data-bs-parent="#accordionFlushExample1"> <div class="accordion-body"><p>Yes, our one-day cruise is family-friendly and perfect for all ages. We welcome you to bring your loved ones for a memorable day at sea, offering activities and amenities that ensure an enjoyable experience for both children and adults.</p> </div> </div> </div> </div> </div> </div> <div class="faq-content__questions-2"> <div class="faq-content__questions-2--container"> <div class="faq-content__questions-2--txt"> <p></p> </div> <h3>Preparation for the Cruise</h3> <div class="accordion accordion-flush" id="accordionFlushExample2"> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#flush2-collapse1" aria-expanded="false" aria-controls="flush2-collapse1"> What should I wear for the cruise and island tours?</button> </h2> <div id="flush2-collapse1" class="accordion-collapse collapse" data-bs-parent="#accordionFlushExample2"> <div class="accordion-body"><p>For the summer months, lightweight, cotton clothing is ideal for comfort. Bring a swimsuit, sunglasses, a hat, and sunscreen. In the evening, a sweater or jacket may be necessary due to possible humidity or breezes. While onboard, casual attire is preferred, but swimwear is not allowed in dining areas. For the excursions, we recommend sports shoes or low heels for ease of walking. If visiting religious sites, dress modestly, covering shoulders and avoiding shorts. Don’t forget your camera for memorable moments!</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#flush2-collapse2" aria-expanded="false" aria-controls="flush2-collapse2"> What travel documents are required for the cruise?</button> </h2> <div id="flush2-collapse2" class="accordion-collapse collapse" data-bs-parent="#accordionFlushExample2"> <div class="accordion-body"><p>All passengers must present valid travel documents, as expired documents will not be accepted. For international travelers, ensure you have all necessary documentation for entry into Greece. In addition to your travel documents, you must have your cruise ticket or voucher from your travel agency. Please ensure you have all required paperwork before departure, as passengers are responsible for their documents. No refunds will be provided for missing or incorrect documentation.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#flush2-collapse3" aria-expanded="false" aria-controls="flush2-collapse3"> Are there any restrictions or guidelines I should be aware of?</button> </h2> <div id="flush2-collapse3" class="accordion-collapse collapse" data-bs-parent="#accordionFlushExample2"> <div class="accordion-body"><p>Smoking is prohibited in all indoor areas of the cruise ship, with designated smoking zones available. In accordance with Greek law, gambling is also not allowed on board. Guests are not permitted to bring their own alcohol or food; however, the cruise ship’s bar and restaurant are fully equipped to meet all your needs during the cruise. Please adhere to these guidelines for a smooth and enjoyable experience.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#flush2-collapse4" aria-expanded="false" aria-controls="flush2-collapse4"> Can I bring my pet?</button> </h2> <div id="flush2-collapse4" class="accordion-collapse collapse" data-bs-parent="#accordionFlushExample2"> <div class="accordion-body"><p>Unfortunately, pets are not allowed on board as there are no facilities to accommodate them. Certified assistant dogs are allowed on board upon request.</p> </div> </div> </div> </div> </div> </div> <div class="faq-content__questions-3"> <div class="faq-content__questions-3--container"> <div class="faq-content__questions-3--txt"> <p></p> </div> <h3>Technology & Connectivity FAQ</h3> <div class="accordion accordion-flush" id="accordionFlushExample3"> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#flush3-collapse1" aria-expanded="false" aria-controls="flush3-collapse1"> Will my mobile phone work at sea?</button> </h2> <div id="flush3-collapse1" class="accordion-collapse collapse" data-bs-parent="#accordionFlushExample3"> <div class="accordion-body"><p>Yes, mobile coverage is available throughout the cruise. However, please note that signal strength may vary depending on your mobile service provider and your location relative to the cruise ship.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#flush3-collapse2" aria-expanded="false" aria-controls="flush3-collapse2"> Is there WiFi on board?</button> </h2> <div id="flush3-collapse2" class="accordion-collapse collapse" data-bs-parent="#accordionFlushExample3"> <div class="accordion-body"><p>We offer free WiFi access. As we are cruising the Saronic Gulf, there may be temporary disruptions in signal availability due to the geographical nature of the route (such as sea or mountainous areas). These outages are due to factors like coverage gaps from cellular providers and are beyond our control. We appreciate your understanding and are committed to delivering the best possible connectivity during the cruise.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#flush3-collapse3" aria-expanded="false" aria-controls="flush3-collapse3"> Can I charge my mobile phone or the batteries for my camera?</button> </h2> <div id="flush3-collapse3" class="accordion-collapse collapse" data-bs-parent="#accordionFlushExample3"> <div class="accordion-body"><p>Yes. We suggest bringing your own charger, and there will be charging stations available on board for your convenience. In case you forget your camera or need professional assistance, our on-board photographer will be happy to help you capture memories of your journey.</p> </div> </div> </div> </div> </div> </div> <div class="faq-content__questions-4"> <div class="faq-content__questions-4--container"> <div class="faq-content__questions-4--txt"> <p></p> </div> <h3>Safety and Accessibility</h3> <div class="accordion accordion-flush" id="accordionFlushExample4"> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#flush4-collapse1" aria-expanded="false" aria-controls="flush4-collapse1"> What measures ensure passenger safety on Athens Day Cruise vessels?</button> </h2> <div id="flush4-collapse1" class="accordion-collapse collapse" data-bs-parent="#accordionFlushExample4"> <div class="accordion-body"><p>Cosmos and Platytera Ton Ouranon, two of the largest day cruise ships in Greece, are operated by fully licensed crews and meet all maritime safety regulations. They are equipped with modern safety measures, including life jackets, rafts, and fire systems, regularly inspected to ensure compliance. Comprehensive insurance covers passenger safety, life protection, and environmental damages. Emergency provisions are in place, and passengers receive safety instructions at the start of the cruise, with trained crew available to assist if needed.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#flush4-collapse2" aria-expanded="false" aria-controls="flush4-collapse2"> Is there medical assistance on board for emergencies?</button> </h2> <div id="flush4-collapse2" class="accordion-collapse collapse" data-bs-parent="#accordionFlushExample4"> <div class="accordion-body"><p>While there is no doctor on board, our crew is fully trained in first-aid procedures and will provide immediate assistance in case of a medical emergency. If necessary, the cruise ship will promptly dock at the nearest port for further medical support.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#flush4-collapse3" aria-expanded="false" aria-controls="flush4-collapse3"> Can I find prescription medicine on the islands?</button> </h2> <div id="flush4-collapse3" class="accordion-collapse collapse" data-bs-parent="#accordionFlushExample4"> <div class="accordion-body"><p>It鈥檚 important to bring all necessary prescription medications with you, as island pharmacies may not stock your specific medicine. If your medication requires refrigeration, please notify our crew in advance so we can accommodate your needs. Additionally, if you wear glasses or contact lenses, we recommend carrying a spare pair for your convenience.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#flush4-collapse4" aria-expanded="false" aria-controls="flush4-collapse4"> Are there facilities for passengers with disabilities?</button> </h2> <div id="flush4-collapse4" class="accordion-collapse collapse" data-bs-parent="#accordionFlushExample4"> <div class="accordion-body"><p>We are pleased to welcome passengers with disabilities aboard our cruise. For safety and comfort, we kindly ask that guests requiring assistance travel with a companion.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#flush4-collapse5" aria-expanded="false" aria-controls="flush4-collapse5"> Is the cruise wheelchair accessible?</button> </h2> <div id="flush4-collapse5" class="accordion-collapse collapse" data-bs-parent="#accordionFlushExample4"> <div class="accordion-body"><p>We welcome guests using wheelchairs on our cruises. However, accessibility varies depending on the boat and availability is limited. To ensure the best possible experience, please contact our reservations department in advance so we can provide you with all the necessary details and assistance.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#flush4-collapse6" aria-expanded="false" aria-controls="flush4-collapse6"> Can I travel if I鈥檓 pregnant?</button> </h2> <div id="flush4-collapse6" class="accordion-collapse collapse" data-bs-parent="#accordionFlushExample4"> <div class="accordion-body"><p>For the safety and comfort of expectant mothers, we recommend consulting a doctor before traveling if you are beyond your 12th week of pregnancy. Guests who will be in or beyond their 24th week during the cruise must provide a medical certificate confirming their fitness to travel. Unfortunately, guests who are in their 28th week of pregnancy or later will be unable to travel with us. This policy is in place because the cruise staff and onboard facilities are not equipped to handle potential pregnancy-related complications, and the islands visited during the cruise also lack the necessary medical resources to address such emergencies. The carrier and ship’s captain reserve the right to review medical documentation and, if necessary, decline boarding if safety concerns arise. Your health and well-being are our top priority.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#flush4-collapse7" aria-expanded="false" aria-controls="flush4-collapse7"> What is the policy for infants and minors traveling on board?</button> </h2> <div id="flush4-collapse7" class="accordion-collapse collapse" data-bs-parent="#accordionFlushExample4"> <div class="accordion-body"><p>For safety reasons, infants under 6 months old are not permitted to travel. Infants over 6 months are welcome, provided parents bring all necessary equipment, as the cruise ship does not offer infant food, milk, or babysitting services. Minors traveling with a guardian (not a parent) must present a certified consent form from their parents.</p> </div> </div> </div> </div> </div> </div> <div class="faq-content__questions-5"> <div class="faq-content__questions-5--container"> <div class="faq-content__questions-5--txt"> <p></p> </div> <h3>Other Questions</h3> <div class="accordion accordion-flush" id="accordionFlushExample5"> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#flush5-collapse1" aria-expanded="false" aria-controls="flush5-collapse1"> What happens in case of bad weather?</button> </h2> <div id="flush5-collapse1" class="accordion-collapse collapse" data-bs-parent="#accordionFlushExample5"> <div class="accordion-body"><p>In case of inclement weather, we will notify you of any changes or cancellations. Rescheduling or refunds will be offered in accordance with our policy.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#flush5-collapse2" aria-expanded="false" aria-controls="flush5-collapse2"> Can I cancel or reschedule my booking?</button> </h2> <div id="flush5-collapse2" class="accordion-collapse collapse" data-bs-parent="#accordionFlushExample5"> <div class="accordion-body"><p>Yes. Cancellations made up to 24 hours before departure receive a 100% refund. 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