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It looks like portions of our site are being blocked! Check your browser settings or contact your network administrator.</span> <div id="header"><div class="wrap"> <header class="lf-header clearfix"> <div class="lf-logo"> <a href="/"><img src="../../s2.wp.com/wp-content/themes/vip/consumerist2/images/logo-small.jpg" /></a> </div> <h1 class="lf-title"><a href="../../author/ashleekielerconsumerist/index.html">Ashlee Kieler</a></h1> </div> </header> </div></div><div id="wrap"><div id="fb-root"></div> <div id="notification-area" class="black hidden"> <div class="notification-modal"></div> <div class="wrap"> <header class="entry-header"> <div class="tag-wrap"> <a class="remove-notice" href="../../author/ashleekielerconsumerist/index.html#" id="remove-notice" rel="10293012" data-nonce="d046da12ed">×</a> </div> </header> <h3 class="notice-title">Welcome to the Consumerist Archives</h3> <p>Thanks for visiting Consumerist.com. As of October 2017, Consumerist is no longer producing new content, but feel free to browse through our archives. Here you can find 12 years worth of articles on everything from how to avoid dodgy scams to writing an effective complaint letter. Check out some of our greatest hits below, explore the categories listed on the left-hand side of the page, or head to <a href="https://www.consumerreports.org/cro/index.htm" target="_blank" rel="noopener">CR.org</a> for ratings, reviews, and consumer news.</p> <p class="full-width"><a class="notice-cr-logo" href="https://www.consumerreports.org" target="_blank" rel="noopener"><img src="https://cdn.consumerreports.org/etc/designs/cr/images/common/footer-logo.svg" alt="Consumer Reports" /></a></p> <div class="clear"></div> </div>  </div>  <div id="inner"><div class="wrap"><div id="content-sidebar-wrap"><div id="content" class="hfeed"> <div class="cs-author-box cs-archive-top"> <div class="cs-author-avatar"> <img alt='' src='https://1.gravatar.com/avatar/4ae1d26f806036ed440a58611de2c857?s=150&d=https%3A%2F%2F1.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D150&r=G' class='avatar avatar-150' height='150' width='150' /> </div> <div class="cs-author-bio"> <h2 class="cs-bio-title">Ashlee Kieler</h2> </div> </div> <div class="post-10292958 post type-post status-publish format-image has-post-thumbnail hentry category-crime-fraud category-legal-lawsuits category-original tag-paying-up tag-judgment tag-federal-trade-commission tag-rental-check-scheme tag-credit-check tag-craigslist-2 tag-order post_format-post-format-image entry longform-archive-entry"> <header class="entry-header"> <div class="tag-wrap"> <a href="../../tag/paying-up/index.html" class="post-tag" rel="tag"> Paying Up </a> </div> <div class="clear"></div> </header>  <a href="../../2017/10/30/operators-of-phony-rental-credit-check-scheme-must-pay-762k-to-feds/index.html" title="Operators Of Phony Rental Credit Check Scheme Must Pay $762K To Feds"><img src="../../consumermediallc.files.wordpress.com/2016/09/rentsing.png%3Fw=300&h=225&crop=1" alt="hildeaux" class="Thumbnail thumbnail longform-thumb alignleft post-image" /></a><h2 class="entry-title"><a href="../../2017/10/30/operators-of-phony-rental-credit-check-scheme-must-pay-762k-to-feds/index.html" title="Operators Of Phony Rental Credit Check Scheme Must Pay $762K To Feds" rel="bookmark">Operators Of Phony Rental Credit Check Scheme Must Pay $762K To Feds</a></h2> <div class="post-info">By <span class="author vcard"><span class="fn"><a href="../../author/ashleekielerconsumerist/index.html" title="Posts by Ashlee Kieler" class="author url fn" rel="author">Ashlee Kieler</a></span></span> 10.30.17</div><div class="entry-content"><p>In January, federal regulators announced they had put a stop to an <a href="../../2015/06/24/the-apartment-rental-credit-check-scam-is-alive-and-well/index.html" target="_blank" rel="noopener">apartment rental scam</a> in which homes (that may not exist) are listed online with the sole purpose of tricking prospective renters into paying for “credit checks” that will never be done. Now, the operators of the scheme must pay $762,000 to put an end to the Federal Trade Commission’s allegations. <a href="../../2017/10/30/operators-of-phony-rental-credit-check-scheme-must-pay-762k-to-feds/index.html#more-10292958" class="more-link">[More]</a></p> </div></div><div class="post-10292940 post type-post status-publish format-image has-post-thumbnail hentry category-original category-retail-services category-transportation-infrastructure tag-ending-the-discount tag-tesla tag-refer-a-friend tag-discounts tag-products tag-electric-cars tag-5584 tag-000-off post_format-post-format-image entry longform-archive-entry"> <header class="entry-header"> <div class="tag-wrap"> <a href="../../tag/ending-the-discount/index.html" class="post-tag" rel="tag"> ending the discount </a> </div> <div class="clear"></div> </header>  <a href="../../2017/10/30/tesla-ends-1000-referral-credit-program/index.html" title="Tesla Ends $1,000 Referral Credit Program"><img src="../../consumermediallc.files.wordpress.com/2015/08/teslabadge.jpg%3Fw=300&h=225&crop=1" alt="Tesla Ends $1,000 Referral Credit Program" class="Thumbnail thumbnail longform-thumb alignleft post-image" /></a><h2 class="entry-title"><a href="../../2017/10/30/tesla-ends-1000-referral-credit-program/index.html" title="Tesla Ends $1,000 Referral Credit Program" rel="bookmark">Tesla Ends $1,000 Referral Credit Program</a></h2> <div class="post-info">By <span class="author vcard"><span class="fn"><a href="../../author/ashleekielerconsumerist/index.html" title="Posts by Ashlee Kieler" class="author url fn" rel="author">Ashlee Kieler</a></span></span> 10.30.17</div><div class="entry-content"><p>Sure, <a href="../../2015/07/30/tesla-refer-a-friend-get-1000-off-a-70000-model-s/index.html" target="_blank" rel="noopener">saving $1,000</a> on a car that may cost you far in excess of $70,000 might seem like a minor victory, but it’s still better than nothing. But now that Tesla is becoming more of a household name and hoping to reach a more mass-market car-buying audience, it’s getting rid of even this relatively small savings program. <a href="../../2017/10/30/tesla-ends-1000-referral-credit-program/index.html#more-10292940" class="more-link">[More]</a></p> </div></div><div class="post-10292913 post type-post status-publish format-image has-post-thumbnail hentry category-education category-financial-products category-government-policy tag-wheres-the-forgiveness tag-borrower-defense tag-loan-forgiveness tag-department-of-education tag-loans tag-student-loans tag-betsy-devos tag-a-new-policy post_format-post-format-image entry longform-archive-entry"> <header class="entry-header"> <div class="tag-wrap"> <a href="../../tag/wheres-the-forgiveness/index.html" class="post-tag" rel="tag"> where's the forgiveness </a> </div> <div class="clear"></div> </header>  <a href="../../2017/10/30/betsy-devos-may-only-offer-partial-loan-refunds-to-defrauded-college-students/index.html" title="Betsy DeVos May Only Offer Partial Loan Refunds To Defrauded College Students"><img src="../../consumermediallc.files.wordpress.com/2017/05/devos.jpg%3Fw=300&h=225&crop=1" alt="Betsy DeVos May Only Offer Partial Loan Refunds To Defrauded College Students" class="Thumbnail thumbnail longform-thumb alignleft post-image" /></a><h2 class="entry-title"><a href="../../2017/10/30/betsy-devos-may-only-offer-partial-loan-refunds-to-defrauded-college-students/index.html" title="Betsy DeVos May Only Offer Partial Loan Refunds To Defrauded College Students" rel="bookmark">Betsy DeVos May Only Offer Partial Loan Refunds To Defrauded College Students</a></h2> <div class="post-info">By <span class="author vcard"><span class="fn"><a href="../../author/ashleekielerconsumerist/index.html" title="Posts by Ashlee Kieler" class="author url fn" rel="author">Ashlee Kieler</a></span></span> 10.30.17</div><div class="entry-content"><p>Education Secretary and champion of for-profit colleges Betsy DeVos is once again siding with this controversial industry and against students who were defrauded by schools that tricked them into paying top dollar for a bottom-dollar education. <a href="../../2017/10/30/betsy-devos-may-only-offer-partial-loan-refunds-to-defrauded-college-students/index.html#more-10292913" class="more-link">[More]</a></p> </div></div><div class="post-10292900 post type-post status-publish format-image has-post-thumbnail hentry category-cro category-food-personal-care category-original tag-get-ready-for-deals tag-dunkin-donuts tag-fast-food tag-restaurants tag-increasing-sales tag-falling-traffic post_format-post-format-image entry longform-archive-entry"> <header class="entry-header"> <div class="tag-wrap"> <a href="../../tag/get-ready-for-deals/index.html" class="post-tag" rel="tag"> get ready for deals </a> </div> <div class="clear"></div> </header>  <a href="../../2017/10/27/dunkin-donuts-ramping-up-discounts-to-bring-in-customers/index.html" title="Dunkin’ Donuts Ramping Up Discounts To Bring In Customers"><img src="../../consumermediallc.files.wordpress.com/2017/03/dunkindonuts.jpg%3Fw=300&h=225&crop=1" alt="Mike Mozart" class="Thumbnail thumbnail longform-thumb alignleft post-image" /></a><h2 class="entry-title"><a href="../../2017/10/27/dunkin-donuts-ramping-up-discounts-to-bring-in-customers/index.html" title="Dunkin’ Donuts Ramping Up Discounts To Bring In Customers" rel="bookmark">Dunkin’ Donuts Ramping Up Discounts To Bring In Customers</a></h2> <div class="post-info">By <span class="author vcard"><span class="fn"><a href="../../author/ashleekielerconsumerist/index.html" title="Posts by Ashlee Kieler" class="author url fn" rel="author">Ashlee Kieler</a></span></span> 10.27.17</div><div class="entry-content"><p>Dunkin’ Donuts, faced with slipping sales, has undergone a bit of a revamp in recent months, such as <a href="../../2017/08/03/dunkin-donuts-dropping-the-donut-in-california-test/index.html" target="_blank" rel="noopener">dropping the “Donuts” portion of its name</a> at a California store to <a href="../../2017/10/04/dunkin-donuts-removing-a-third-of-its-donuts-from-menus-at-1000-stores/index.html" target="_blank" rel="noopener">paring down its menu</a>. Now, the company is focusing on deals, as in, giving customers more of them. <a href="../../2017/10/27/dunkin-donuts-ramping-up-discounts-to-bring-in-customers/index.html#more-10292900" class="more-link">[More]</a></p> </div></div><div class="post-10292872 post type-post status-publish format-image has-post-thumbnail hentry category-education category-financial-products tag-wheres-the-forgiveness tag-student-loans tag-borrowers tag-public-service-loan-forgiveness-program tag-department-of-education tag-consumer-financial-protection-bureau post_format-post-format-image entry longform-archive-entry"> <header class="entry-header"> <div class="tag-wrap"> <a href="../../tag/wheres-the-forgiveness/index.html" class="post-tag" rel="tag"> where's the forgiveness </a> </div> <div class="clear"></div> </header>  <a href="../../2017/10/27/borrowers-in-student-loan-forgiveness-program-shocked-to-learn-loans-wont-be-forgiven/index.html" title="Borrowers In Student Loan Forgiveness Program Shocked To Learn Loans Won’t Be Forgiven"><img src="../../consumermediallc.files.wordpress.com/2016/01/cashmoney100-e1509132087288.jpg%3Fw=300&h=225&crop=1" alt="frankieleon" class="Thumbnail thumbnail longform-thumb alignleft post-image" /></a><h2 class="entry-title"><a href="../../2017/10/27/borrowers-in-student-loan-forgiveness-program-shocked-to-learn-loans-wont-be-forgiven/index.html" title="Borrowers In Student Loan Forgiveness Program Shocked To Learn Loans Won’t Be Forgiven" rel="bookmark">Borrowers In Student Loan Forgiveness Program Shocked To Learn Loans Won’t Be Forgiven</a></h2> <div class="post-info">By <span class="author vcard"><span class="fn"><a href="../../author/ashleekielerconsumerist/index.html" title="Posts by Ashlee Kieler" class="author url fn" rel="author">Ashlee Kieler</a></span></span> 10.27.17</div><div class="entry-content"><p>This month is the first in which student loan borrowers enrolled in the Department of Education’s <a href="https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service#track-eligibility" target="_blank" rel="noopener" target="_blank">Public Service Loan Forgiveness program</a> were expecting to see their student loan tab cleared. But that’s not happening for some borrowers after learning they were never actually enrolled in the programs, despite assurances from the companies servicing their debts. <a href="../../2017/10/27/borrowers-in-student-loan-forgiveness-program-shocked-to-learn-loans-wont-be-forgiven/index.html#more-10292872" class="more-link">[More]</a></p> </div></div><div class="post-10292845 post type-post status-publish format-image has-post-thumbnail hentry category-economic-health category-original category-retail-services tag-where-are-the-sales tag-amazon tag-bookstores tag-amazon-bookstores tag-whole-foods-170 tag-sales post_format-post-format-image entry longform-archive-entry"> <header class="entry-header"> <div class="tag-wrap"> <a href="../../tag/where-are-the-sales/index.html" class="post-tag" rel="tag"> where are the sales? </a> </div> <div class="clear"></div> </header>  <a href="../../2017/10/27/amazons-bookstores-apparently-arent-bringing-in-many-sales/index.html" title="Amazon’s Bookstores Apparently Aren’t Bringing In Many Sales"><img src="../../consumermediallc.files.wordpress.com/2016/11/1000638_books_landing-page_hero_desktop.jpeg%3Fw=300&h=225&crop=1" alt="Amazon’s Bookstores Apparently Aren’t Bringing In Many Sales" class="Thumbnail thumbnail longform-thumb alignleft post-image" /></a><h2 class="entry-title"><a href="../../2017/10/27/amazons-bookstores-apparently-arent-bringing-in-many-sales/index.html" title="Amazon’s Bookstores Apparently Aren’t Bringing In Many Sales" rel="bookmark">Amazon’s Bookstores Apparently Aren’t Bringing In Many Sales</a></h2> <div class="post-info">By <span class="author vcard"><span class="fn"><a href="../../author/ashleekielerconsumerist/index.html" title="Posts by Ashlee Kieler" class="author url fn" rel="author">Ashlee Kieler</a></span></span> 10.27.17</div><div class="entry-content"><p>Are Amazon’s bookstores headed for the same future as struggling chains like Barnes & Noble? It’s possible, according to the company’s latest financials, which suggest the company’s physical bookstores aren’t doing so hot. <a href="../../2017/10/27/amazons-bookstores-apparently-arent-bringing-in-many-sales/index.html#more-10292845" class="more-link">[More]</a></p> </div></div><div class="post-10292821 post type-post status-publish format-image has-post-thumbnail hentry category-original category-retail-services tag-bringing-back-a-toy-giant tag-toy-department tag-fao-schwarz tag-toys-r-us tag-bon-ton tag-department-store post_format-post-format-image entry longform-archive-entry"> <header class="entry-header"> <div class="tag-wrap"> <a href="../../tag/bringing-back-a-toy-giant/index.html" class="post-tag" rel="tag"> bringing back a toy giant </a> </div> <div class="clear"></div> </header>  <a href="../../2017/10/27/fao-schwarz-is-back-with-piano-mat-at-bon-ton-department-stores/index.html" title="FAO Schwarz Is Back — With Piano Mat — At Bon-Ton Department Stores"><img src="../../consumermediallc.files.wordpress.com/2016/10/faoschwarzbigpiano.jpg%3Fw=300&h=225&crop=1" alt="Luiz Yassuda" class="Thumbnail thumbnail longform-thumb alignleft post-image" /></a><h2 class="entry-title"><a href="../../2017/10/27/fao-schwarz-is-back-with-piano-mat-at-bon-ton-department-stores/index.html" title="FAO Schwarz Is Back — With Piano Mat — At Bon-Ton Department Stores" rel="bookmark">FAO Schwarz Is Back — With Piano Mat — At Bon-Ton Department Stores</a></h2> <div class="post-info">By <span class="author vcard"><span class="fn"><a href="../../author/ashleekielerconsumerist/index.html" title="Posts by Ashlee Kieler" class="author url fn" rel="author">Ashlee Kieler</a></span></span> 10.27.17</div><div class="entry-content"><p>It’s been nearly <a href="../../2015/07/15/fao-schwarz-flagship-closes-in-nyc-forcing-all-those-giant-stuffed-animals-to-find-a-new-home/index.html" target="_blank" rel="noopener">two years since customers have been able to shop at an FAO Schwarz store</a>. That’s about to change… kind of: Department store chain Bon-Ton will open nearly 200 FAO Schwarz toy departments at stores this holiday season. <a href="../../2017/10/27/fao-schwarz-is-back-with-piano-mat-at-bon-ton-department-stores/index.html#more-10292821" class="more-link">[More]</a></p> </div></div><div class="post-10292801 post type-post status-publish format-image has-post-thumbnail hentry category-original category-quality-safety category-transportation-infrastructure tag-well-thats-not-good tag-ford tag-ford-fusion tag-investigation tag-national-highway-traffic-safety-administration tag-steering-wheel post_format-post-format-image entry longform-archive-entry"> <header class="entry-header"> <div class="tag-wrap"> <a href="../../tag/well-thats-not-good/index.html" class="post-tag" rel="tag"> well That's not good </a> </div> <div class="clear"></div> </header>  <a href="../../2017/10/27/841000-ford-fusion-vehicles-under-investigation-because-steering-wheels-shouldnt-fall-off/index.html" title="841,000 Ford Fusion Vehicles Under Investigation Because Steering Wheels Shouldn’t Fall Off"><img src="../../consumermediallc.files.wordpress.com/2017/10/2882822713_0022ca326a_b-e1509115106368.jpg%3Fw=300&h=225&crop=1" alt="Don Buciak II" class="Thumbnail thumbnail longform-thumb alignleft post-image" /></a><h2 class="entry-title"><a href="../../2017/10/27/841000-ford-fusion-vehicles-under-investigation-because-steering-wheels-shouldnt-fall-off/index.html" title="841,000 Ford Fusion Vehicles Under Investigation Because Steering Wheels Shouldn’t Fall Off" rel="bookmark">841,000 Ford Fusion Vehicles Under Investigation Because Steering Wheels Shouldn’t Fall Off</a></h2> <div class="post-info">By <span class="author vcard"><span class="fn"><a href="../../author/ashleekielerconsumerist/index.html" title="Posts by Ashlee Kieler" class="author url fn" rel="author">Ashlee Kieler</a></span></span> 10.27.17</div><div class="entry-content"><p>There are a lot of things you’d rather not have happen when driving your car. “Steering wheel falling off and into your lap” likely ranks pretty high on that list. For that reason, federal safety regulators have opened an investigation into more than 841,000 Ford Fusion vehicles. <a href="../../2017/10/27/841000-ford-fusion-vehicles-under-investigation-because-steering-wheels-shouldnt-fall-off/index.html#more-10292801" class="more-link">[More]</a></p> </div></div><div class="post-10292793 post type-post status-publish format-image has-post-thumbnail hentry category-data-privacy category-financial-products category-telecom-technology tag-equihack-round-2 tag-security-researcher tag-data-breach tag-equifax tag-security-flaw tag-was-there-another-flaw tag-what-did-they-know post_format-post-format-image entry longform-archive-entry"> <header class="entry-header"> <div class="tag-wrap"> <a href="../../tag/equihack-round-2/index.html" class="post-tag" rel="tag"> Equihack round 2? </a> </div> <div class="clear"></div> </header>  <a href="../../2017/10/27/researcher-claims-equifax-systems-contained-second-breach-vulnerable-flaw/index.html" title="Researcher Claims Equifax Systems Contained Second Breach-Vulnerable Flaw"><img src="../../consumermediallc.files.wordpress.com/2017/09/4578550858_41ed5f4725_b.jpg%3Fw=300&h=225&crop=1" alt="Eric Norris" class="Thumbnail thumbnail longform-thumb alignleft post-image" /></a><h2 class="entry-title"><a href="../../2017/10/27/researcher-claims-equifax-systems-contained-second-breach-vulnerable-flaw/index.html" title="Researcher Claims Equifax Systems Contained Second Breach-Vulnerable Flaw" rel="bookmark">Researcher Claims Equifax Systems Contained Second Breach-Vulnerable Flaw</a></h2> <div class="post-info">By <span class="author vcard"><span class="fn"><a href="../../author/ashleekielerconsumerist/index.html" title="Posts by Ashlee Kieler" class="author url fn" rel="author">Ashlee Kieler</a></span></span> 10.27.17</div><div class="entry-content"><p>Could Equifax have suffered a second data breach following the massive hack exposing the personal information of <a href="../../2017/09/21/so-the-equifax-hack-actually-started-back-in-march/index.html" target="_blank" rel="noopener">more than 145.5 million consumers</a>? It’s possible, according to a security researcher who claims to have found a second, separate security vulnerability within the company. <a href="../../2017/10/27/researcher-claims-equifax-systems-contained-second-breach-vulnerable-flaw/index.html#more-10292793" class="more-link">[More]</a></p> </div></div><div class="post-10292744 post type-post status-publish format-image has-post-thumbnail hentry category-financial-products category-legal-lawsuits category-original category-retail-services tag-protecting-workers tag-illinois tag-attorney-general tag-non-compete-clause tag-working tag-check-into-cash tag-payday-lending tag-lawsuit post_format-post-format-image entry longform-archive-entry"> <header class="entry-header"> <div class="tag-wrap"> <a href="../../tag/protecting-workers/index.html" class="post-tag" rel="tag"> protecting workers </a> </div> <div class="clear"></div> </header>  <a href="../../2017/10/26/illinois-sues-payday-lender-for-forcing-employees-to-sign-non-compete-agreements/index.html" title="Illinois Sues Payday Lender For Forcing Employees To Sign Non-Compete Agreements"><img src="../../consumermediallc.files.wordpress.com/2017/10/logo.png%3Fw=300&h=225&crop=1" alt="Illinois Sues Payday Lender For Forcing Employees To Sign Non-Compete Agreements" class="Thumbnail thumbnail longform-thumb alignleft post-image" /></a><h2 class="entry-title"><a href="../../2017/10/26/illinois-sues-payday-lender-for-forcing-employees-to-sign-non-compete-agreements/index.html" title="Illinois Sues Payday Lender For Forcing Employees To Sign Non-Compete Agreements" rel="bookmark">Illinois Sues Payday Lender For Forcing Employees To Sign Non-Compete Agreements</a></h2> <div class="post-info">By <span class="author vcard"><span class="fn"><a href="../../author/ashleekielerconsumerist/index.html" title="Posts by Ashlee Kieler" class="author url fn" rel="author">Ashlee Kieler</a></span></span> 10.26.17</div><div class="entry-content"><p>The state of Illinois has filed a lawsuit against payday lender Check Into Cash, but not for its short-term lending practices. Instead, the company is accused of exploiting its low-wage employees by forcing them to sign non-compete agreements that restrict their ability to find jobs elsewhere. <a href="../../2017/10/26/illinois-sues-payday-lender-for-forcing-employees-to-sign-non-compete-agreements/index.html#more-10292744" class="more-link">[More]</a></p> </div></div><div class="post-10292725 post type-post status-publish format-image has-post-thumbnail hentry category-media-entertainment category-original category-retail-services category-telecom-technology tag-seeing-ads-on-your-screen tag-amazon tag-lg tag-smartphone tag-prime-exclusive tag-discounts post_format-post-format-image entry longform-archive-entry"> <header class="entry-header"> <div class="tag-wrap"> <a href="../../tag/seeing-ads-on-your-screen/index.html" class="post-tag" rel="tag"> seeing ads on your screen </a> </div> <div class="clear"></div> </header>  <a href="../../2017/10/26/amazon-selling-discounted-lg-phones-but-you-have-to-see-ads-all-day/index.html" title="Amazon Selling Discounted LG Phones, But You Have To See Ads All Day"><img src="../../consumermediallc.files.wordpress.com/2017/10/screen-shot-2017-10-26-at-10-45-22-am.png%3Fw=300&h=225&crop=1" alt="Amazon Selling Discounted LG Phones, But You Have To See Ads All Day" class="Thumbnail thumbnail longform-thumb alignleft post-image" /></a><h2 class="entry-title"><a href="../../2017/10/26/amazon-selling-discounted-lg-phones-but-you-have-to-see-ads-all-day/index.html" title="Amazon Selling Discounted LG Phones, But You Have To See Ads All Day" rel="bookmark">Amazon Selling Discounted LG Phones, But You Have To See Ads All Day</a></h2> <div class="post-info">By <span class="author vcard"><span class="fn"><a href="../../author/ashleekielerconsumerist/index.html" title="Posts by Ashlee Kieler" class="author url fn" rel="author">Ashlee Kieler</a></span></span> 10.26.17</div><div class="entry-content"><p>Is a $50 discount on a new LG phone enough to offset having to look at ads everytime the device locks? That’s the question some Amazon customer are debating, as the company is offering to knock $50 off LG smartphones that show ads on the phone’s lock screen. <a href="../../2017/10/26/amazon-selling-discounted-lg-phones-but-you-have-to-see-ads-all-day/index.html#more-10292725" class="more-link">[More]</a></p> </div></div><div class="post-10292712 post type-post status-publish format-image has-post-thumbnail hentry category-crime-fraud category-data-privacy tag-the-worst-kind-of-surprise tag-surprise-medical-bill tag-identity-theft tag-theft tag-crime post_format-post-format-image entry longform-archive-entry"> <header class="entry-header"> <div class="tag-wrap"> <a href="../../tag/the-worst-kind-of-surprise/index.html" class="post-tag" rel="tag"> The Worst Kind of Surprise </a> </div> <div class="clear"></div> </header>  <a href="../../2017/10/26/stolen-backpack-leads-to-52310-surprise-medical-bill/index.html" title="Stolen Backpack Leads To $52,310 Surprise Medical Bill"><img src="../../consumermediallc.files.wordpress.com/2016/08/hospital_cart-e1509029333595.jpg%3Fw=300&h=225&crop=1" alt="Michael Kappel" class="Thumbnail thumbnail longform-thumb alignleft post-image" /></a><h2 class="entry-title"><a href="../../2017/10/26/stolen-backpack-leads-to-52310-surprise-medical-bill/index.html" title="Stolen Backpack Leads To $52,310 Surprise Medical Bill" rel="bookmark">Stolen Backpack Leads To $52,310 Surprise Medical Bill</a></h2> <div class="post-info">By <span class="author vcard"><span class="fn"><a href="../../author/ashleekielerconsumerist/index.html" title="Posts by Ashlee Kieler" class="author url fn" rel="author">Ashlee Kieler</a></span></span> 10.26.17</div><div class="entry-content"><p>Sadly, it’s not uncommon for people to face <a href="../../page/2/index.html%3Fs=surprise+medical+bill.html" target="_blank" rel="noopener">sudden, unexpected and expensive medical bills.</a> It’s also becoming increasingly normal to find out that your identity has been stolen. These two worlds collide in the story of a California man who recently found out he was being charged gobs of money by a hospital for a medical procedure someone had performed using his identity. <a href="../../2017/10/26/stolen-backpack-leads-to-52310-surprise-medical-bill/index.html#more-10292712" class="more-link">[More]</a></p> </div></div><div class="post-10292696 post type-post status-publish format-image has-post-thumbnail hentry category-media-entertainment category-telecom-technology tag-increasing-costs-again tag-verizon-wireless tag-costs tag-video-quality tag-want-good-video-pay-more tag-throttling post_format-post-format-image entry longform-archive-entry"> <header class="entry-header"> <div class="tag-wrap"> <a href="../../tag/increasing-costs-again/index.html" class="post-tag" rel="tag"> increasing costs again </a> </div> <div class="clear"></div> </header>  <a href="../../2017/10/26/verizon-finally-lets-unlimited-data-customers-watch-hd-video-for-10month/index.html" title="Verizon Finally Lets Unlimited Data Customers Watch HD Video… For $10/Month"><img src="../../consumermediallc.files.wordpress.com/2017/02/verizonwireless_dark.jpg%3Fw=300&h=225&crop=1" alt="Mike Mozart" class="Thumbnail thumbnail longform-thumb alignleft post-image" /></a><h2 class="entry-title"><a href="../../2017/10/26/verizon-finally-lets-unlimited-data-customers-watch-hd-video-for-10month/index.html" title="Verizon Finally Lets Unlimited Data Customers Watch HD Video… For $10/Month" rel="bookmark">Verizon Finally Lets Unlimited Data Customers Watch HD Video… For $10/Month</a></h2> <div class="post-info">By <span class="author vcard"><span class="fn"><a href="../../author/ashleekielerconsumerist/index.html" title="Posts by Ashlee Kieler" class="author url fn" rel="author">Ashlee Kieler</a></span></span> 10.26.17</div><div class="entry-content"><p>Two months after Verizon <a href="../../2017/08/22/verizon-changing-up-unlimited-data-plans-again-begins-throttling-video-for-all-users/index.html" target="_blank" rel="noopener">revamped</a> its unlimited data plans to severely throttle video, the wireless provider is once again tweaking the system, announcing that customers with “unlimited” data plans can finally watch all their videos in high-definition… if they’re willing to pay an additional $10/month for the privilege. <a href="../../2017/10/26/verizon-finally-lets-unlimited-data-customers-watch-hd-video-for-10month/index.html#more-10292696" class="more-link">[More]</a></p> </div></div><div class="post-10292672 post type-post status-publish format-image has-post-thumbnail hentry category-original category-retail-services category-telecom-technology tag-long-live-the-catalog tag-sears tag-catalog tag-holiday-shopping tag-interactive-catalog post_format-post-format-image entry longform-archive-entry"> <header class="entry-header"> <div class="tag-wrap"> <a href="../../tag/long-live-the-catalog/index.html" class="post-tag" rel="tag"> long live the catalog </a> </div> <div class="clear"></div> </header>  <a href="../../2017/10/25/sears-brings-back-holiday-wishbook-in-search-of-nostalgic-customers/index.html" title="Sears Brings Back Holiday “Wishbook” In Search Of Nostalgic Customers"><img src="../../consumermediallc.files.wordpress.com/2016/05/sears.jpg%3Fw=300&h=225&crop=1" alt="JeepersMedia" class="Thumbnail thumbnail longform-thumb alignleft post-image" /></a><h2 class="entry-title"><a href="../../2017/10/25/sears-brings-back-holiday-wishbook-in-search-of-nostalgic-customers/index.html" title="Sears Brings Back Holiday “Wishbook” In Search Of Nostalgic Customers" rel="bookmark">Sears Brings Back Holiday “Wishbook” In Search Of Nostalgic Customers</a></h2> <div class="post-info">By <span class="author vcard"><span class="fn"><a href="../../author/ashleekielerconsumerist/index.html" title="Posts by Ashlee Kieler" class="author url fn" rel="author">Ashlee Kieler</a></span></span> 10.25.17</div><div class="entry-content"><p>Sears might be <a href="../../2017/01/05/sears-to-sell-craftsman-brand-to-black-decker-for-900m/index.html" target="_blank" rel="noopener">selling off brands</a>, <a href="../../2014/09/19/400m-loan-from-its-own-ceo-is-only-110-of-what-sears-needs-to-stay-alive/index.html" target="_blank" rel="noopener">taking loans from its CEO</a>, and <a href="../../2017/10/24/sears-stops-selling-whirlpool-appliances-ending-100-year-relationship/index.html" target="_blank" rel="noopener">ending relationships with long-standing partners</a>, but that doesn’t mean it’s giving up just yet. In an apparent effort to strike a nostalgic chord with customers who remember flipping through the Sears catalog and flagging the things they wanted as gifts, the struggling department store chain is resurrecting its once-popular holiday Wish Book. <a href="../../2017/10/25/sears-brings-back-holiday-wishbook-in-search-of-nostalgic-customers/index.html#more-10292672" class="more-link">[More]</a></p> </div></div><div class="post-10292650 post type-post status-publish format-image has-post-thumbnail hentry category-original category-quality-safety category-transportation-infrastructure tag-lets-try-this-again tag-recall tag-national-highway-traffic-safety-administration tag-kia tag-soul tag-clunking tag-steering tag-another-recall post_format-post-format-image entry longform-archive-entry"> <header class="entry-header"> <div class="tag-wrap"> <a href="../../tag/lets-try-this-again/index.html" class="post-tag" rel="tag"> let's try this again </a> </div> <div class="clear"></div> </header>  <a href="../../2017/10/25/more-than-342000-kia-souls-recalled-over-steering-issue-for-second-time/index.html" title="More Than 342,000 Kia Souls Recalled Over Steering Issue — For Second Time"><img src="../../consumermediallc.files.wordpress.com/2015/03/kia.png%3Fw=300&h=225&crop=1" alt="Chris Rief" class="Thumbnail thumbnail longform-thumb alignleft post-image" /></a><h2 class="entry-title"><a href="../../2017/10/25/more-than-342000-kia-souls-recalled-over-steering-issue-for-second-time/index.html" title="More Than 342,000 Kia Souls Recalled Over Steering Issue — For Second Time" rel="bookmark">More Than 342,000 Kia Souls Recalled Over Steering Issue — For Second Time</a></h2> <div class="post-info">By <span class="author vcard"><span class="fn"><a href="../../author/ashleekielerconsumerist/index.html" title="Posts by Ashlee Kieler" class="author url fn" rel="author">Ashlee Kieler</a></span></span> 10.25.17</div><div class="entry-content"><p>When you bring in your recalled car to get a safety defect fixed, you might assume that the problem has been remedied. Yet owners of more than 342,000 <a href="../../2014/07/18/kia-recalls-52000-kia-soul-hatchbacks-because-loss-of-steering-can-cause-a-crash/index.html" target="_blank" rel="noopener">previously recalled</a> Kia Soul vehicles are finding out that their cars need to have the same issue repaired again. <a href="../../2017/10/25/more-than-342000-kia-souls-recalled-over-steering-issue-for-second-time/index.html#more-10292650" class="more-link">[More]</a></p> </div></div><div class="post-10292621 post type-post status-publish format-image has-post-thumbnail hentry category-legal-lawsuits category-original category-retail-services tag-closing-a-chapter tag-settlement tag-memorandum-of-understanding tag-lumber-liquidators tag-sale tag-laminate-flooring tag-formaldehyde post_format-post-format-image entry longform-archive-entry"> <header class="entry-header"> <div class="tag-wrap"> <a href="../../tag/closing-a-chapter/index.html" class="post-tag" rel="tag"> closing a chapter </a> </div> <div class="clear"></div> </header>  <a href="../../2017/10/25/lumber-liquidators-to-pay-36m-to-settle-formaldehyde-filled-flooring-suit/index.html" title="Lumber Liquidators To Pay $36M To Settle Formaldehyde-Filled Flooring Suit"><img src="../../consumermediallc.files.wordpress.com/2016/06/lumberliqu-1.png%3Fw=300&h=225&crop=1" alt="Lumber Liquidators To Pay $36M To Settle Formaldehyde-Filled Flooring Suit" class="Thumbnail thumbnail longform-thumb alignleft post-image" /></a><h2 class="entry-title"><a href="../../2017/10/25/lumber-liquidators-to-pay-36m-to-settle-formaldehyde-filled-flooring-suit/index.html" title="Lumber Liquidators To Pay $36M To Settle Formaldehyde-Filled Flooring Suit" rel="bookmark">Lumber Liquidators To Pay $36M To Settle Formaldehyde-Filled Flooring Suit</a></h2> <div class="post-info">By <span class="author vcard"><span class="fn"><a href="../../author/ashleekielerconsumerist/index.html" title="Posts by Ashlee Kieler" class="author url fn" rel="author">Ashlee Kieler</a></span></span> 10.25.17</div><div class="entry-content"><p>More than two years after an <a href="../../2015/03/02/cbs-reports-that-lumber-liquidators-is-selling-formaldehyde-laden-laminate-flooring/index.html" target="_blank" rel="noopener">investigative report alleged</a> that laminate flooring sold at Lumber Liquidators contained high — and potentially dangerous — levels of formaldehyde, the flooring retailer has agreed to pay $36 million to close the books on class-action lawsuits brought by customers. <a href="../../2017/10/25/lumber-liquidators-to-pay-36m-to-settle-formaldehyde-filled-flooring-suit/index.html#more-10292621" class="more-link">[More]</a></p> </div></div><div class="post-10292601 post type-post status-publish format-image has-post-thumbnail hentry category-food-personal-care category-original category-retail-services tag-free-food tag-burger-king tag-mcdonalds tag-promotion tag-clowns tag-scary-clowns post_format-post-format-image entry longform-archive-entry"> <header class="entry-header"> <div class="tag-wrap"> <a href="../../tag/free-food/index.html" class="post-tag" rel="tag"> free food </a> </div> <div class="clear"></div> </header>  <a href="../../2017/10/25/burger-king-definitely-wont-regret-offering-free-food-to-customers-who-dress-up-like-clowns/index.html" title="Burger King Definitely Won’t Regret Offering Free Food To Customers Who Dress Up Like Clowns"><img src="../../consumermediallc.files.wordpress.com/2017/10/unnamed1.jpg%3Fw=300&h=225&crop=1" alt="Burger King Definitely Won’t Regret Offering Free Food To Customers Who Dress Up Like Clowns" class="Thumbnail thumbnail longform-thumb alignleft post-image" /></a><h2 class="entry-title"><a href="../../2017/10/25/burger-king-definitely-wont-regret-offering-free-food-to-customers-who-dress-up-like-clowns/index.html" title="Burger King Definitely Won’t Regret Offering Free Food To Customers Who Dress Up Like Clowns" rel="bookmark">Burger King Definitely Won’t Regret Offering Free Food To Customers Who Dress Up Like Clowns</a></h2> <div class="post-info">By <span class="author vcard"><span class="fn"><a href="../../author/ashleekielerconsumerist/index.html" title="Posts by Ashlee Kieler" class="author url fn" rel="author">Ashlee Kieler</a></span></span> 10.25.17</div><div class="entry-content"><p>In a move that absolutely will not backfire and result in viral videos of terrifying clowns menacing the customers of their local fast food franchises, Burger King has come up with the brilliant idea of offering free food to customers who slather on the clown greasepaint this Halloween. <a href="../../2017/10/25/burger-king-definitely-wont-regret-offering-free-food-to-customers-who-dress-up-like-clowns/index.html#more-10292601" class="more-link">[More]</a></p> </div></div><div class="post-10292576 post type-post status-publish format-image has-post-thumbnail hentry category-transportation-infrastructure category-travel tag-avoiding-a-laptop-ban tag-department-of-homeland-security tag-airports tag-airlines tag-security-measures tag-laptop-bans tag-threat tag-must-follow-rules post_format-post-format-image entry longform-archive-entry"> <header class="entry-header"> <div class="tag-wrap"> <a href="../../tag/avoiding-a-laptop-ban/index.html" class="post-tag" rel="tag"> avoiding a laptop ban </a> </div> <div class="clear"></div> </header>  <a href="../../2017/10/25/if-youre-flying-to-the-u-s-this-week-be-prepared-for-delays-new-security-measures/index.html" title="If You’re Flying To The U.S. This Week, Be Prepared For Delays, New Security Measures"><img src="../../consumermediallc.files.wordpress.com/2015/07/plane.png%3Fw=300&h=225&crop=1" alt="Rachel" class="Thumbnail thumbnail longform-thumb alignleft post-image" /></a><h2 class="entry-title"><a href="../../2017/10/25/if-youre-flying-to-the-u-s-this-week-be-prepared-for-delays-new-security-measures/index.html" title="If You’re Flying To The U.S. This Week, Be Prepared For Delays, New Security Measures" rel="bookmark">If You’re Flying To The U.S. This Week, Be Prepared For Delays, New Security Measures</a></h2> <div class="post-info">By <span class="author vcard"><span class="fn"><a href="../../author/ashleekielerconsumerist/index.html" title="Posts by Ashlee Kieler" class="author url fn" rel="author">Ashlee Kieler</a></span></span> 10.25.17</div><div class="entry-content"><p>In June, the Department of Homeland Security <a href="../../2017/06/28/airports-must-enhance-security-screenings-or-face-laptop-ban/index.html" target="_blank" rel="noopener">gave an ultimatum</a> to airports around the world: Beef up your security or face a ban on carry-on electronics on flights heading to America. <span class="aBn"><span class="aQJ">Tomorrow</span></span> is the deadline for those advanced security measures to be in place, so U.S.-bound travelers should prepare themselves accordingly. <a href="../../2017/10/25/if-youre-flying-to-the-u-s-this-week-be-prepared-for-delays-new-security-measures/index.html#more-10292576" class="more-link">[More]</a></p> </div></div><div class="navigation"><div class="pagination-next alignright"><a href="page/2/index.html" >Next Page»</a></div></div></div></div><script type='text/javascript'> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-10697639-1']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 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