Kundenservice-Berufe: alle Infos

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class="navigation__link">Jobs München</a></li><li class="navigation__item"><a href="/stellenangebote-in" class="navigation__link">Stellenangebote nach Stadt</a></li><li class="navigation__item"><a href="https://www.jobbird.com/de/jobs" class="navigation__link">Jobs Deutschland</a></li></ul></li><li class="navigation__item"><span class="navigation__drop">Arbeiten bei</span><ul class="navigation navigation--sub"><li class="navigation__item"><a href="/ueber-uns/arbeiten-bei/stellenangebote-youngcapital" class="navigation__link">YoungCapital</a></li><li class="navigation__item"><a href="/karriere/deutsche-telekom-jobs" class="navigation__link">Deutsche Telekom</a></li><li class="navigation__item"><a href="/karriere/lieferando-jobs" class="navigation__link">Lieferando</a></li><li class="navigation__item"><a href="/karriere/picnic-jobs" class="navigation__link">Picnic</a></li><li class="navigation__item"><a href="/karriere/sixt-jobs" class="navigation__link">Sixt</a></li><li 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class="navigation__link">Bewerbungsmappe</a></li><li class="navigation__item"><a href="/bewerbungstipps/bewerbungsschreiben" class="navigation__link">Bewerbungsschreiben</a></li><li class="navigation__item"><a href="/bewerbungstipps/lebenslauf" class="navigation__link">Lebenslauf erstellen</a></li><li class="navigation__item"><a href="/bewerbungstipps/lebenslauf/lebenslauf-erstellen" class="navigation__link">Gratis CV Generator</a></li><li class="navigation__item"><a href="/bewerbungstipps/motivationsschreiben" class="navigation__link">Motivationsschreiben</a></li><li class="navigation__item"><a href="/bewerbungstipps/initiativbewerbung-schreiben" class="navigation__link">Initiativbewerbung schreiben</a></li><li class="navigation__item"><a href="/bewerbungstipps/bewerbung-englisch" class="navigation__link">Bewerbung auf Englisch</a></li><li class="navigation__item"><a href="/bewerbungstipps/vorstellungsgespraech" class="navigation__link">Vorstellungsgespräch</a></li></ul></li><li class="navigation__item"><a href="/gut-bezahlte-jobs" class="navigation__link navigation__link--drop">Gut bezahlte Jobs</a><ul class="navigation navigation--sub"><li class="navigation__item"><a href="/gut-bezahlte-jobs/ausbildungsberufe" class="navigation__link">Ausbildungsberufe</a></li><li class="navigation__item"><a href="/gut-bezahlte-jobs/quereinsteiger" class="navigation__link">Jobs für Quereinsteiger</a></li><li class="navigation__item"><a href="/gut-bezahlte-jobs/berufe-mit-realschulabschluss" class="navigation__link">Jobs mit Realschulabschluss</a></li><li class="navigation__item"><a href="/gut-bezahlte-jobs/berufe-mit-hauptschulabschluss" class="navigation__link">Jobs mit Hauptschulabschluss</a></li><li class="navigation__item"><a href="/gut-bezahlte-jobs/ohne-ausbildung" class="navigation__link">Jobs ohne Ausbildung</a></li><li class="navigation__item"><a href="/gut-bezahlte-jobs/ohne-studium" class="navigation__link">Jobs ohne Studium</a></li></ul></li><li class="navigation__item"><a href="https://www.youngcapital.de/berufe" class="navigation__link navigation__link--drop">Berufe</a><ul class="navigation navigation--sub"><li class="navigation__item"><a href="https://www.youngcapital.de/berufe/vertrieb" class="navigation__link">Vertrieb-Berufe</a></li><li class="navigation__item"><a href="https://www.youngcapital.de/berufe/kundenservice" class="navigation__link">Kundenservice-Berufe</a></li><li class="navigation__item"><a href="https://www.youngcapital.de/berufe/logistik" class="navigation__link">Logistik-Berufe</a></li><li class="navigation__item"><a href="https://www.youngcapital.de/berufe/marketing" class="navigation__link">Marketing-Berufe</a></li><li class="navigation__item"><a href="https://www.youngcapital.de/berufe/it" class="navigation__link">IT-Berufe</a></li></ul></li><li class="navigation__item"><a href="/schuelerjobs" class="navigation__link navigation__link--drop">Schülerjobs</a><ul class="navigation navigation--sub"><li class="navigation__item"><a href="/schuelerjobs/ferienjob-schueler" class="navigation__link">Ferienjobs für Schüler</a></li><li class="navigation__item"><a href="/schuelerjobs/ab-16" class="navigation__link">Schülerjobs ab 16</a></li><li class="navigation__item"><a href="/schuelerjobs/ab-17" class="navigation__link">Schülerjobs ab 17</a></li><li class="navigation__item"><a href="/schuelerjobs/ab-18" class="navigation__link">Schülerjobs ab 18</a></li><li class="navigation__item"><a href="/schuelerjobs/nebenjob-minijob-schueler" class="navigation__link">Nebenjobs für Schüler</a></li></ul></li><li class="navigation__item"><a href="/blog" class="navigation__link">Blog</a></li></ul></div></li><li class="navigation__item navigation__item--top"><a href="/kontakt" class="navigation__link">Kontakt</a></li><li class="navigation__item navigation__item--top"><span class="navigation__drop">Unternehmen</span><div class="navigation__container"><ul class="navigation navigation--sub"><li class="navigation__item"><span class="navigation__drop">Dienstleistungen</span><ul class="navigation navigation--sub"><li class="navigation__item"><a href="/unternehmen" class="navigation__link">Mitarbeiter finden</a></li><li class="navigation__item"><a href="/unternehmen/yc-datenbanksuche" class="navigation__link">Bewerberdatenbank durchsuchen</a></li><li class="navigation__item"><a href="/unternehmen/direktvermittlung" class="navigation__link">Direktvermittlung</a></li><li class="navigation__item"><a href="/unternehmen/arbeitnehmerueberlassung" class="navigation__link">Arbeitnehmerüberlassung</a></li><li class="navigation__item"><a href="/unternehmen/recruiter-on-demand" class="navigation__link">Recruiter on Demand</a></li></ul></li><li class="navigation__item"><span class="navigation__drop">Branchen</span><ul class="navigation navigation--sub"><li class="navigation__item"><a href="/unternehmen/kundenservice-mitarbeiter-finden" class="navigation__link">Service/Sales</a></li><li 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class="navigation__item"> <a class="new-header__btn" href="/kandidat/anmelden">Registrieren</a> </li> <li class="navigation__item" data-test="login-button-desktop"> <a class="new-header__btn new-header__btn--black" data-method="post" href="/accounts/auth/youngcapital_id">Login</a> </li> </ul> </div> </div> </div> <div class="card search__box search--job-listing"> <nav class="tabs"> <ul> <li class="tab col tab--active"> <a href='javascript:void(0);' class="tab__text" data-search-type="search--job-listing"> Stellenangebote </a> </li> <li class="tab col"> <a href='javascript:void(0);' class="tab__text" data-search-type="search--all-site"> Gesamte Website </a> </li> </ul> </nav> <div class="card__body mw-none"> <div class="search__form search--all-site"> <form action="/zoeken" accept-charset="UTF-8" method="get"> <div class="row"> <div class="col-xs-12"> <input type="text" name="search[keywords_scope]" id="search_whole_site" maxlength="255" placeholder="Ganze Website durchsuchen" class="search__input" /> </div> </div> <div class="row"> <div class="col-xs-12"> <input type="submit" name="commit" value="Ganze Website durchsuchen" class="new-header__btn" data-disable-with="Ganze Website durchsuchen" /> </div> </div> </form> </div> <div class="search__form search--job-listing"> <form id="job_opening_search" action="/stellenangebote" accept-charset="UTF-8" method="get"> <div class="row"> <div class="col-xs-12 pb-2x"> <div class="u-position--relative"> <input type="text" name="search[zipcode_eq]" id="session_search_zipcode_eq" placeholder="Postleitzahl oder Ort" class="js-typeahead search__input search_zipcode_track" aria-label="Postleitzahl oder Ort" data-js-typeahead-ajax-data-path="https://www.youngcapital.de/assets/de-3dfa9bb179cdb59a36bb7bfdf6c5cb7f3b535d652a17694fe6afd88ed80f729b.json" /> <i class="flex-row center-xs middle-xs nyc-icon nyc-icon-location"></i> </div> </div> </div> <div class="row"> <div class="col-xs-12 pb-2x"> <div class="u-position--relative"> 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new NewMenu(); </script> <section class="ribbon " data-has-ribbon-youtube-video="false" data-has-ribbon-video="false" data-job-openings-sticky-title-target="siteRibbon" id="site_ribbon"> <style> .random_ribbon_image { background-image: url('https://youngcapital-uploads-production.s3.eu-west-1.amazonaws.com/uploads/ribbon_image/image/0000/0072/mobile_guy-in-container(2).jpg'); } @media only screen and (min-width: 641px) { .random_ribbon_image { background-image: url('https://youngcapital-uploads-production.s3.eu-west-1.amazonaws.com/uploads/ribbon_image/image/0000/0071/girl-in-store.jpg'); } } </style> <div class="ribbon__image ribbon--parallax random_ribbon_image"></div> <div class="ribbon__container container container-fluid"> <h1 class="ribbon__heading"> Kundenservice-Berufe </h1> </div> </section> <div> <main class=' content ycs-content-page container-fluid container--no-gutter--all-sizes fixed-header-margin '> <div class="berufe-kundenservice" > <script type="text/javascript"> var 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Darüber hinaus sind Geduld, Stressresistenz und die Fähigkeit zur Konfliktlösung wichtig, um in herausfordernden Situationen die Kundenzufriedenheit aufrechtzuerhalten." } }, { "@type": "Question", "name": "Wie viel verdient man mit einem Kundenservice-Beruf?", "acceptedAnswer": { "@type": "Answer", "text": "Das Gehalt in einem Kundenservice-Beruf variiert stark je nach Standort, Branche und Erfahrungsniveau. In Deutschland kann ein Einstiegsgehalt für <a href='https://www.youngcapital.de/berufe/kundenservice/kundenberater' title='Kundenberater-Jobs'>Kundenberater</a> bei etwa 25.000 bis 35.000 Euro brutto pro Jahr liegen, während erfahrene Mitarbeiter oder Teamleiter in der Kundenbetreuung in der Regel höhere Gehälter verdienen." } }, { "@type": "Question", "name": "Wie bewerbe ich mich auf einen Kundenservice-Beruf über YoungCapital?", "acceptedAnswer": { "@type": "Answer", "text": "Du möchtest mit einem Kundenservice-Beruf deine Kommunikationsfähigkeiten unter Beweis stellen? Dann registriere dich innerhalb kürzester Zeit mit einem <a href='https://www.youngcapital.de/kandidat/anmelden' title='Erstelle ein kostenloses Profil'>kostenlosen Nutzerprofil</a> auf YoungCapital und schau dich bei unseren <a href='https://www.youngcapital.de/taetigkeitsbereich/kundenservice-stellenangebote' title='Kundenservice-Jobs'>Kundenservice-Jobs</a> um. Bist du fündig geworden, klickst du bei der Anzeige auf den Button ‘Bewirb dich direkt’.", "author":{"@type":"Organization", "name":"YoungCapital"} }}] } ] </script> <div class="container"> <div class="card card--top mb-6x"> <div class="breadcrumb__container"> <div class="breadcrumb__fade"> </div> <div class="breadcrumb__links"> <ul> <li><a href="/">Home</a></li> <li><a href="/berufe">Berufe</a></li> <li><a href="/berufe/kundenservice">Kundenservice</a></li> </ul> </div> </div> <div class="card__body pt-1x"> <p>Herzlich willkommen in der aufregenden Welt der Kundenservice-Berufe! Berufe im Kundenservice sind weit mehr als nur ‘am Telefon sitzen’. Sie sind die treibende Kraft hinter der Kundenzufriedenheit und dem Unternehmenserfolg. In diesen Positionen geht es darum, Kunden bei Fragen, Problemen oder Anliegen kompetent und freundlich zu unterstützen. Kundenservice-Berufe bieten dabei eine breite Palette an Karrieremöglichkeiten, von Einstiegspositionen bis hin zu leitenden Funktionen. Ob in der Kundenberatung, im technischen Support oder im Beschwerdemanagement – deine Position als Botschafter des Unternehmens spielt eine entscheidende Rolle bei der Gestaltung der Kundenbindung und des Images. Bringst du Leidenschaft für Kommunikation, Empathie und Lösungsfindung mit? Dann sind die Kundenservice-Berufe genau das Richtige für dich.</p> </div> </div> <div class="row mb-10x subCategories"></div> <div class="card"> <div class="card__body"> <h2>Wissenswertes zu Kundenservice-Berufen</h2> <p>Eine der großartigen Eigenschaften von Kundenservice-Berufen ist die Vielfalt der Einstiegspunkte. Während eine formale Ausbildung oder ein Studium in Kommunikation oder Kundenmanagement hilfreich sein kann, sind diese nicht immer zwingend erforderlich. Was bei <a href="/berufe/kundenservice/kundenbetreuer" title="Kundenbetreuer-Jobs">Kundenbetreuer-Jobs</a> wirklich zählt, sind Schlüsselqualifikationen wie hervorragende Kommunikationsskills, Empathie und die Fähigkeit, Probleme zu lösen. Du hast einen beruflichen Hintergrund in der <a href="/taetigkeitsbereich/gastronomie-stellenangebote" title="Gastronomie">Gastronomie</a>, dem Einzelhandel oder einer ähnlichen Branche? Dann bringst du oft bereits wertvolle Erfahrungen im Kundenservice mit – sei es die hohe Kundenorientierung oder die Fähigkeit zur Konfliktlösung. Entscheidend ist aber immer eine Bereitschaft zur Weiterbildung und zur Anpassung an verschiedene Kundenbedürfnisse. So entwickelst du deine Kenntnisse weiter und wirst zum absoluten Kommunikationsprofi. Das hört sich gut an? Dann bewirb dich noch heute auf unsere vielfältigen Kundenservice-Berufe.</p> </div> </div> <div class="mt-8x mt-md-10x mb-md-10x"> <div class="card"> <div class="card__body"> <h2 class="list__title" id="faq">Häufig gestellte Fragen zu Kundenservice-Berufen</h2> <ul class="list--collapse"> <li class="list__item"> <p class="pr-1x">Was macht man in einem Kundenservice-Beruf?</p> <i class="nyc-icon nyc-icon-arrow-down list--arrow"></i> </li> <div class="faq__answer"> <p>In einem Kundenservice-Beruf ist die Hauptaufgabe, Kundenanfragen entgegenzunehmen, sei es per Telefon, E-Mail oder Chat, und professionell auf Fragen, Anliegen oder Probleme zu reagieren. Auf diese Weise steigerst du die Kundenzufriedenheit und das Image deines Arbeitgebers.</p> <div class="mt-1x mb-1x card--full-width"></div> </div> <li class="list__item"> <p class="pr-1x">Brauche ich für einen Kundenservice-Beruf einen Abschluss?</p> <i class="nyc-icon nyc-icon-arrow-down list--arrow"></i> </li> <div class="faq__answer"> <p>In der Regel ist für Kundenservice-Berufe kein spezifischer akademischer Abschluss erforderlich. Eine Ausbildung oder ein Studium in Kommunikation oder Kundenmanagement sind zwar hilfreich, aber nicht zwingend notwendig.</p> <div class="mt-1x mb-1x card--full-width"></div> </div> <li class="list__item"> <p class="pr-1x">Welche Soft Skills brauche ich für einen Kundenservice-Beruf?</p> <i class="nyc-icon nyc-icon-arrow-down list--arrow"></i> </li> <div class="faq__answer"> <p>Für einen Beruf im Kundenservice sind ausgeprägte Kommunikationsfähigkeiten entscheidend, um Kundenanfragen klar zu verstehen und empathisch zu beantworten. Darüber hinaus sind Geduld, Stressresistenz und die Fähigkeit zur Konfliktlösung wichtig, um in herausfordernden Situationen die Kundenzufriedenheit aufrechtzuerhalten.</p> <div class="mt-1x mb-1x card--full-width"></div> </div> <li class="list__item"> <p class="pr-1x">Wie viel verdient man mit einem Kundenservice-Beruf?</p> <i class="nyc-icon nyc-icon-arrow-down list--arrow"></i> </li> <div class="faq__answer"> <p>Das Gehalt in einem Kundenservice-Beruf variiert stark je nach Standort, Branche und Erfahrungsniveau. In Deutschland kann ein Einstiegsgehalt für <a href="/berufe/kundenservice/kundenberater" title="Kundenberater">Kundenberater</a> bei etwa 25.000 bis 35.000 Euro brutto pro Jahr liegen, während erfahrene Mitarbeiter oder Teamleiter in der Kundenbetreuung in der Regel höhere Gehälter verdienen.</p> <div class="mt-1x mb-1x card--full-width"></div> </div> <li class="list__item"> <p class="pr-1x">Wie bewerbe ich mich auf einen Kundenservice-Beruf über YoungCapital?</p> <i class="nyc-icon nyc-icon-arrow-down list--arrow"></i> </li> <div class="faq__answer"> <p>Du möchtest mit einem Kundenservice-Beruf deine Kommunikationsfähigkeiten unter Beweis stellen? Dann registriere dich innerhalb kürzester Zeit mit einem <a href="/kandidat/anmelden" title="kostenlosen Nutzerprofil">kostenlosen Nutzerprofil</a> auf YoungCapital und schau dich bei unseren <a href="/taetigkeitsbereich/kundenservice-stellenangebote" title="Kundenservice-Jobs">Kundenservice-Jobs</a> um. 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