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NICE named a leader in The Forrester Wave™ | NICE
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NICE is named a leader in The Forrester Wave™: Contact Center As A Service, Q1 2023 report evaluating top provider's current offering, strategy, and market presence.</p> <p>We believe this highlights our:</p> <ul> <li>Relentless focus and experience with AI for customer experience</li> <li>Key investments in leading digital and self-service interactions</li> <li>Unique breadth of cloud-native services on a single platform</li> </ul> <p>NICE received among the highest scores in “performance,” “product vision,” and “innovation roadmap” criteria.</p> <p><strong>Read the report for valuable insights, including:</strong></p> <ul> <li>Advice on moving to the cloud</li> <li>Guidance on evaluating current CX systems</li> <li>Information on how to leverage the latest cloud technologies to improve CX and reduce costs</li> </ul> <img alt="forrester" 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