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href="https://www.verizon.com/about/responsibility/digital-inclusion">Digital Inclusion </a><a id="gnav20-Responsibility-L2-2-goback" class="gnav20-goback gnav20-hide-on-desktop" href="javascript:void(0)" aria-label="Digital Inclusion menu list" aria-expanded="false" role="button">Digital Inclusion </a><div class="gnav20-L2-content-wrapper"><ul item-title="L2" class="gnav20-submenu-column gnav20-L2 gnav20-mega-column-0" style="display:none"><li class="gnav20-hide-on-desktop"><a id="gnav20-Responsibility-L3-1" href="https://www.verizon.com/about/responsibility/digital-inclusion">Overview </a></li><li><a id="gnav20-Responsibility-L3-2" href="https://www.verizon.com/about/responsibility/digital-inclusion/verizon-innovative-learning">Verizon Innovative Learning </a></li><li><a id="gnav20-Responsibility-L3-3" href="https://www.verizon.com/learning" rel="noopener noreferrer" target="_blank">Verizon Innovative Learning HQ </a></li><li><a id="gnav20-Responsibility-L3-4" href="https://www.verizon.com/about/responsibility/digital-inclusion/small-business-training">Small Business Program </a></li></ul></div></li><li class="gnav20-margin-top"><a id="gnav20-Responsibility-L2-3" class="gnav20-haschild " href="https://www.verizon.com/about/responsibility/climate-protection">Climate Protection </a><a id="gnav20-Responsibility-L2-3-goback" class="gnav20-goback gnav20-hide-on-desktop" href="javascript:void(0)" aria-label="Climate Protection menu list" aria-expanded="false" role="button">Climate Protection </a><div class="gnav20-L2-content-wrapper"><ul item-title="L2" class="gnav20-submenu-column gnav20-L2 gnav20-mega-column-0" style="display:none"><li class="gnav20-hide-on-desktop"><a id="gnav20-Responsibility-L3-5" href="https://www.verizon.com/about/responsibility/climate-protection">Overview </a></li><li><a id="gnav20-Responsibility-L3-6" href="https://www.verizon.com/about/responsibility/sustainability">Sustainability </a></li></ul></div></li></ul><ul 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href="https://www.verizon.com/about/responsibility/employee-volunteers">Employee Volunteers </a></li></ul></div></li><li class="gnav20-margin-top"><a id="gnav20-Responsibility-L2-5" class="gnav20-haschild " href="https://www.verizon.com/about/responsibility/giving-and-grants">Sharing our Success </a><a id="gnav20-Responsibility-L2-5-goback" class="gnav20-goback gnav20-hide-on-desktop" href="javascript:void(0)" aria-label="Sharing our Success menu list" aria-expanded="false" role="button">Sharing our Success </a><div class="gnav20-L2-content-wrapper"><ul item-title="L2" class="gnav20-submenu-column gnav20-L2 gnav20-mega-column-0" style="display:none"><li class="gnav20-hide-on-desktop"><a id="gnav20-Responsibility-L3-12" href="https://www.verizon.com/about/responsibility/giving-and-grants">Overview </a></li><li><a id="gnav20-Responsibility-L3-13" href="https://www.verizon.com/about/responsibility/grant-requirements">Giving and Grants </a></li><li><a id="gnav20-Responsibility-L3-17" href="https://www.cybergrants.com/pls/cybergrants/eg_portal.home?x_gm_id=1240&x_source_flag=EGD&x_style_id=&x_language_code=en-US" rel="noopener noreferrer" target="_blank">Employee Giving </a></li></ul></div></li><li class="gnav20-margin-top"><a id="gnav20-Responsibility-L2-6" class="gnav20-haschild " href="https://www.verizon.com/about/responsibility/product-responsibility">Product Responsibility </a><a id="gnav20-Responsibility-L2-6-goback" class="gnav20-goback gnav20-hide-on-desktop" href="javascript:void(0)" aria-label="Product Responsibility menu list" aria-expanded="false" role="button">Product Responsibility </a><div class="gnav20-L2-content-wrapper"><ul item-title="L2" class="gnav20-submenu-column gnav20-L2 gnav20-mega-column-0" style="display:none"><li class="gnav20-hide-on-desktop"><a id="gnav20-Responsibility-L3-8" href="https://www.verizon.com/about/responsibility/product-responsibility">Overview </a></li><li><a id="gnav20-Responsibility-L3-9" href="https://www.verizon.com/accessibility/" rel="noopener noreferrer" target="_blank">Accessibility </a></li><li><a id="gnav20-Responsibility-L3-10" href="https://www.verizon.com/about/account-security/overview">Account Security </a></li><li><a id="gnav20-Responsibility-L3-11" href="https://www.verizon.com/about/privacy">Privacy Policy </a></li></ul></div></li></ul><ul class="gnav20-submenu-column gnav20-L1 "><li class="gnav20-bold-link gnav20-column-break"><a id="gnav20-Responsibility-L2-7" class="gnav20-haschild " href="https://www.verizon.com/about/investors/ESG-resources-hub">ESG Resources Hub </a><a id="gnav20-Responsibility-L2-7-goback" class="gnav20-goback gnav20-hide-on-desktop" href="javascript:void(0)" aria-label="ESG Resources Hub menu list" aria-expanded="false" role="button">ESG Resources Hub </a><div class="gnav20-L2-content-wrapper"><ul item-title="L2" class="gnav20-submenu-column gnav20-L2 gnav20-mega-column-0" style="display:none"><li 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href="https://www.verizon.com/about/parenting/digital-parenting-101">Digital Parenting 101 </a></li><li><a id="gnav20-Responsibility-L3-20" href="https://www.verizon.com/about/parenting/young-children">Young children 3-8 </a></li><li><a id="gnav20-Responsibility-L3-21" href="https://www.verizon.com/about/parenting/preteens">Preteens 9-12 </a></li><li><a id="gnav20-Responsibility-L3-22" href="https://www.verizon.com/about/parenting/teenagers">Teenagers 13-18 </a></li><li><a id="gnav20-Responsibility-L3-23" href="https://www.verizon.com/about/parenting/parenting-tips">By topic </a></li><li><a id="gnav20-Responsibility-L3-24" href="https://www.verizon.com/about/parenting/meet-the-experts">Meet the editorial team </a></li></ul></div></li></ul></div><div class="gnav20-nav-utility"><button class="gnav20-nav-search-icon" aria-label="Search Verizon"><svg focusable="false" xmlns="http://www.w3.org/2000/svg" width="18" height="18" viewbox="0 0 18 18"><path fill="#000" fillrule="nonzero" 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class="gnav20-menu-label-link" href="https://www.verizon.com/about/investors" tabindex="-1">Investors</a><div class="gnav20-sub-header-menu gnav20-sub-menu" style="display:none"><div class="gnav20-content-wrapper gnav20-featured-scroll-area"><ul class="gnav20-submenu-column gnav20-L1 "><li><a id="gnav20-Investors-L2-1" href="https://www.verizon.com/about/investors">Investor Relations overview </a><div class="gnav20-L2-content-wrapper"></div></li><li class="gnav20-margin-top"><a id="gnav20-Investors-L2-2" class="gnav20-haschild " href="https://www.verizon.com/about/investors/financial-reporting">Financial Reporting </a><a id="gnav20-Investors-L2-2-goback" class="gnav20-goback gnav20-hide-on-desktop" href="javascript:void(0)" aria-label="Financial Reporting menu list" aria-expanded="false" role="button">Financial Reporting </a><div class="gnav20-L2-content-wrapper"><ul item-title="L2" class="gnav20-submenu-column gnav20-L2 gnav20-mega-column-0" style="display:none"><li class="gnav20-hide-on-desktop"><a id="gnav20-Investors-L3-1" href="https://www.verizon.com/about/investors/financial-reporting">Overview </a></li><li><a id="gnav20-Investors-L3-2" href="https://www.verizon.com/about/investors/sec-filings">SEC Filings </a></li><li><a id="gnav20-Investors-L3-3" href="https://www.verizon.com/about/investors/annual-report">Annual Reports </a></li><li><a id="gnav20-Investors-L3-4" href="https://www.verizon.com/about/investors/quarterly-earnings">Quarterly Earnings </a></li><li><a id="gnav20-Investors-L3-5" href="https://www.verizon.com/about/investors/stock-information">Stock Information </a></li><li><a id="gnav20-Investors-L3-6" href="https://www.verizon.com/about/investors/dividend-history">Dividend History </a></li><li><a id="gnav20-Investors-L3-7" href="https://www.verizon.com/about/investors/tax-information">Tax Information </a></li><li><a id="gnav20-Investors-L3-8" href="https://www.verizon.com/about/investors/fixed-income">Fixed Income 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bg-none"><li class="breadcrumb-item"><a href="/about">About</a><i class="fa fa-slash-forward" data-unicode="f107"></i></li> <li><div><div class="stock-ticker"><span class="tickerDate"> <span class="ticker-time"> </span></span><span class="tickerSecurity"> NYSE: VZ</span><span class="tickerPrice"> </span><span class="tickerArrow"> </span><span class="tickerChange"></span></div><div class="stock-ticker stock-disclaimer"></div></div></li></ol></nav> <div class="component-start"><div class="fp_hero_display_one_digital-component background-color-stone text-color-black link-type-button btn-color-white borderline-both" id=""><div class="component-inner"><div class="card"><div class="card-body"><div class="row"><div class="col-md-12"><div id="" class="comp-type-mini-hero-display align-left mobile-view no-tablet-view"><div class="w-50"><div class="sizzle-video_content "><div class="row"><div class="col"><div class="card-title"><h1 class="font-size-84"><red>Shareowner <br aria-hidden="true"/> FAQs</red></h1></div></div></div><div class="row"><div class="col-md-12"><div class="descprition-cta">  </div></div></div></div></div></div></div></div></div></div></div></div><div class="accordion_component-component background-color-white text-color-black borderline-none" id=""><div class="component-inner"><div class="card"><div class="card-body"><div class="row"><div class="col-md-12"><div class="media-faqs"><div class="row"><div class="col"><div class="card-title"></div></div></div><div class="expand-btn"><span aria-live="assertive" class="sr-only"></span><button role="button" aria-label="Collapse All " class="hide" tabindex="-1" aria-hidden="true">Collapse All</button><button role="button" aria-label="Expand All " class="show" tabindex="0" aria-hidden="false">Expand All</button></div><div class="Accordion__AccordionList-sc-1ekkrzu-0 CfTuI faq-accordion" role="tablist"><div aria-expanded="false" class="AccordionGroup__StyledAccordionGroup-sc-1m67yuc-0 jHfYey accordion-group"><div class="no-border accordion-summary" id="accordionSummary_1z7bxl_0" role="tab" style="background-color:#ffffff;border-top:0.25rem solid #000000;padding-top:0.3125rem;position:relative;width:100%"><button aria-controls="accordionDetail_1z7bxl_0" type="button" class="AccordionSummary__StyledAccordionButton-sc-1m56juv-0 bZeNnC"><h3 class="accordion-comp-question">How was Verizon Communications formed?</h3><span class="AccordionSummary__ToggleIconWrapper-sc-1m56juv-1 hkQGkJ"><svg width="14px" height="14px" viewBox="0 0 9 9" class="Icon__StyledSVG-r9ph41-0 ioTnj"><g><polygon fill="#000" points="9,3.9 5.1,3.9 5.1,0 3.9,0 3.9,3.9 0,3.9 0,5.1 3.9,5.1 3.9,9 5.1,9 5.1,5.1 9,5.1"></polygon></g></svg></span></button></div><div class="accordion-details" style="display:none"><span class="ckeditor-content"><p>Verizon Communications Inc., based in New York City and incorporated in Delaware, was formed on June 30, 2000, with the merger of Bell Atlantic Corp. and GTE Corp. <a href="https://www.verizon.com/about/our-company/history-and-timeline">Learn more about the history and timeline of Verizon Communications</a>.<br/></p></span></div><div aria-labelledby="accordionSummary_1z7bxl_0" aria-hidden="true" class="AccordionDetail__StyledAccordionDetail-jpkj91-0 jfOQgU accordion-details" id="accordionDetail_1z7bxl_0" role="tabpanel" tabindex="-1"></div></div><div aria-expanded="false" class="AccordionGroup__StyledAccordionGroup-sc-1m67yuc-0 jHfYey accordion-group"><div class="no-border accordion-summary" id="accordionSummary_1z7bxl_1" role="tab" style="background-color:#ffffff;border-top:0.0625rem solid #000000;padding-top:0.3125rem;position:relative;width:100%"><button aria-controls="accordionDetail_1z7bxl_1" type="button" class="AccordionSummary__StyledAccordionButton-sc-1m56juv-0 bZeNnC"><h3 class="accordion-comp-question">What should I do with my Bell Atlantic stock certificates?</h3><span class="AccordionSummary__ToggleIconWrapper-sc-1m56juv-1 hkQGkJ"><svg width="14px" height="14px" viewBox="0 0 9 9" class="Icon__StyledSVG-r9ph41-0 ioTnj"><g><polygon fill="#000" points="9,3.9 5.1,3.9 5.1,0 3.9,0 3.9,3.9 0,3.9 0,5.1 3.9,5.1 3.9,9 5.1,9 5.1,5.1 9,5.1"></polygon></g></svg></span></button></div><div class="accordion-details" style="display:none"><span class="ckeditor-content"><p>Bell Atlantic stock certificates remain valid and should not be sent in for exchange. We do, however, encourage you to take advantage of Book- Entry, which allows shares to be issued in statement based ownership. Shareowners can send their certificates with a letter of instruction requesting to have their certificates deposited into a Book-Entry account. When sending certificates in the mail, shareowners should use registered mail insured for 3% of the market value of the shares. Certificates should be mailed to:</p><p>Verizon Communications, c/o Computershare<br/> P.O. Box 43006<br/> Providence, RI 02940-3006</p></span></div><div aria-labelledby="accordionSummary_1z7bxl_1" aria-hidden="true" class="AccordionDetail__StyledAccordionDetail-jpkj91-0 jfOQgU accordion-details" id="accordionDetail_1z7bxl_1" role="tabpanel" tabindex="-1"></div></div><div aria-expanded="false" class="AccordionGroup__StyledAccordionGroup-sc-1m67yuc-0 jHfYey accordion-group"><div class="no-border accordion-summary" id="accordionSummary_1z7bxl_2" role="tab" style="background-color:#ffffff;border-top:0.0625rem solid #000000;padding-top:0.3125rem;position:relative;width:100%"><button aria-controls="accordionDetail_1z7bxl_2" type="button" class="AccordionSummary__StyledAccordionButton-sc-1m56juv-0 bZeNnC"><h3 class="accordion-comp-question">What should I do with my GTE stock certificates?</h3><span class="AccordionSummary__ToggleIconWrapper-sc-1m56juv-1 hkQGkJ"><svg width="14px" height="14px" viewBox="0 0 9 9" class="Icon__StyledSVG-r9ph41-0 ioTnj"><g><polygon fill="#000" points="9,3.9 5.1,3.9 5.1,0 3.9,0 3.9,3.9 0,3.9 0,5.1 3.9,5.1 3.9,9 5.1,9 5.1,5.1 9,5.1"></polygon></g></svg></span></button></div><div class="accordion-details" style="display:none"><span class="ckeditor-content"><p>If you are still holding GTE stock certificates (even if they are lost or misplaced), they must be exchanged for you to receive the merger consideration and accrued dividends on those shares. Please contact Computershare at 1-800-631-2355 for further instructions.</p></span></div><div aria-labelledby="accordionSummary_1z7bxl_2" aria-hidden="true" class="AccordionDetail__StyledAccordionDetail-jpkj91-0 jfOQgU accordion-details" id="accordionDetail_1z7bxl_2" role="tabpanel" tabindex="-1"></div></div><div aria-expanded="false" class="AccordionGroup__StyledAccordionGroup-sc-1m67yuc-0 jHfYey accordion-group"><div class="no-border accordion-summary" id="accordionSummary_1z7bxl_3" role="tab" style="background-color:#ffffff;border-top:0.0625rem solid #000000;padding-top:0.3125rem;position:relative;width:100%"><button aria-controls="accordionDetail_1z7bxl_3" type="button" class="AccordionSummary__StyledAccordionButton-sc-1m56juv-0 bZeNnC"><h3 class="accordion-comp-question">What should I do with my NYNEX stock certificates?</h3><span class="AccordionSummary__ToggleIconWrapper-sc-1m56juv-1 hkQGkJ"><svg width="14px" height="14px" viewBox="0 0 9 9" class="Icon__StyledSVG-r9ph41-0 ioTnj"><g><polygon fill="#000" points="9,3.9 5.1,3.9 5.1,0 3.9,0 3.9,3.9 0,3.9 0,5.1 3.9,5.1 3.9,9 5.1,9 5.1,5.1 9,5.1"></polygon></g></svg></span></button></div><div class="accordion-details" style="display:none"><span class="ckeditor-content"><p>If you are still holding NYNEX stock certificates (even if they are lost or misplaced), they must be exchanged for you to receive the merger consideration and accrued dividends on those shares. Please contact Computershare at 1-800-631-2355 for further instructions.</p></span></div><div aria-labelledby="accordionSummary_1z7bxl_3" aria-hidden="true" class="AccordionDetail__StyledAccordionDetail-jpkj91-0 jfOQgU accordion-details" id="accordionDetail_1z7bxl_3" role="tabpanel" tabindex="-1"></div></div><div aria-expanded="false" class="AccordionGroup__StyledAccordionGroup-sc-1m67yuc-0 jHfYey accordion-group"><div class="no-border accordion-summary" id="accordionSummary_1z7bxl_4" role="tab" style="background-color:#ffffff;border-top:0.0625rem solid #000000;padding-top:0.3125rem;position:relative;width:100%"><button aria-controls="accordionDetail_1z7bxl_4" type="button" class="AccordionSummary__StyledAccordionButton-sc-1m56juv-0 bZeNnC"><h3 class="accordion-comp-question">Where is Verizon Communications traded?</h3><span class="AccordionSummary__ToggleIconWrapper-sc-1m56juv-1 hkQGkJ"><svg width="14px" height="14px" viewBox="0 0 9 9" class="Icon__StyledSVG-r9ph41-0 ioTnj"><g><polygon fill="#000" points="9,3.9 5.1,3.9 5.1,0 3.9,0 3.9,3.9 0,3.9 0,5.1 3.9,5.1 3.9,9 5.1,9 5.1,5.1 9,5.1"></polygon></g></svg></span></button></div><div class="accordion-details" style="display:none"><span class="ckeditor-content"><p>Verizon Communications shares are listed on the New York Stock Exchange and the NASDAQ Global Select Market, under the ticker symbol "VZ."</p></span></div><div aria-labelledby="accordionSummary_1z7bxl_4" aria-hidden="true" class="AccordionDetail__StyledAccordionDetail-jpkj91-0 jfOQgU accordion-details" id="accordionDetail_1z7bxl_4" role="tabpanel" tabindex="-1"></div></div><div aria-expanded="false" class="AccordionGroup__StyledAccordionGroup-sc-1m67yuc-0 jHfYey accordion-group"><div class="no-border accordion-summary" id="accordionSummary_1z7bxl_5" role="tab" style="background-color:#ffffff;border-top:0.0625rem solid #000000;padding-top:0.3125rem;position:relative;width:100%"><button aria-controls="accordionDetail_1z7bxl_5" type="button" class="AccordionSummary__StyledAccordionButton-sc-1m56juv-0 bZeNnC"><h3 class="accordion-comp-question">What is Book-Entry ownership?</h3><span class="AccordionSummary__ToggleIconWrapper-sc-1m56juv-1 hkQGkJ"><svg width="14px" height="14px" viewBox="0 0 9 9" class="Icon__StyledSVG-r9ph41-0 ioTnj"><g><polygon fill="#000" points="9,3.9 5.1,3.9 5.1,0 3.9,0 3.9,3.9 0,3.9 0,5.1 3.9,5.1 3.9,9 5.1,9 5.1,5.1 9,5.1"></polygon></g></svg></span></button></div><div class="accordion-details" style="display:none"><span class="ckeditor-content"><p>Book-Entry ownership is a service offered under the Direct Registration System (DRS) that allows shares to be issued in a statement-based form of ownership without having a physical stock certificate. There is no fee to participate in Book-Entry, and shareowners do not have to be enrolled in dividend reinvestment to benefit from Book-Entry ownership. Book-Entry ownership eliminates the worry and responsibility of keeping track of stock certificates, as well as the time and expense of replacement if they are lost or misplaced.<br/></p></span></div><div aria-labelledby="accordionSummary_1z7bxl_5" aria-hidden="true" class="AccordionDetail__StyledAccordionDetail-jpkj91-0 jfOQgU accordion-details" id="accordionDetail_1z7bxl_5" role="tabpanel" tabindex="-1"></div></div><div aria-expanded="false" class="AccordionGroup__StyledAccordionGroup-sc-1m67yuc-0 jHfYey accordion-group"><div class="no-border accordion-summary" id="accordionSummary_1z7bxl_6" role="tab" style="background-color:#ffffff;border-top:0.0625rem solid #000000;padding-top:0.3125rem;position:relative;width:100%"><button aria-controls="accordionDetail_1z7bxl_6" type="button" class="AccordionSummary__StyledAccordionButton-sc-1m56juv-0 bZeNnC"><h3 class="accordion-comp-question">Can shareowners receive cash dividends if they have Book-Entry ownership?</h3><span class="AccordionSummary__ToggleIconWrapper-sc-1m56juv-1 hkQGkJ"><svg width="14px" height="14px" viewBox="0 0 9 9" class="Icon__StyledSVG-r9ph41-0 ioTnj"><g><polygon fill="#000" points="9,3.9 5.1,3.9 5.1,0 3.9,0 3.9,3.9 0,3.9 0,5.1 3.9,5.1 3.9,9 5.1,9 5.1,5.1 9,5.1"></polygon></g></svg></span></button></div><div class="accordion-details" style="display:none"><span class="ckeditor-content"><p>Yes, shareowners can receive their dividends in cash, via check or direct deposit, or through dividend reinvestment. Book-Entry does not require dividend reinvestment. For more information, please call 1-800-631-2355 or <a href="http://www.computershare.com/verizon" target="_blank">visit computershare.com/verizon</a>.<br/></p></span></div><div aria-labelledby="accordionSummary_1z7bxl_6" aria-hidden="true" class="AccordionDetail__StyledAccordionDetail-jpkj91-0 jfOQgU accordion-details" id="accordionDetail_1z7bxl_6" role="tabpanel" tabindex="-1"></div></div><div aria-expanded="false" class="AccordionGroup__StyledAccordionGroup-sc-1m67yuc-0 jHfYey accordion-group"><div class="no-border accordion-summary" id="accordionSummary_1z7bxl_7" role="tab" style="background-color:#ffffff;border-top:0.0625rem solid #000000;padding-top:0.3125rem;position:relative;width:100%"><button aria-controls="accordionDetail_1z7bxl_7" type="button" class="AccordionSummary__StyledAccordionButton-sc-1m56juv-0 bZeNnC"><h3 class="accordion-comp-question">Can shareowners sell their Book-Entry shares?</h3><span class="AccordionSummary__ToggleIconWrapper-sc-1m56juv-1 hkQGkJ"><svg width="14px" height="14px" viewBox="0 0 9 9" class="Icon__StyledSVG-r9ph41-0 ioTnj"><g><polygon fill="#000" points="9,3.9 5.1,3.9 5.1,0 3.9,0 3.9,3.9 0,3.9 0,5.1 3.9,5.1 3.9,9 5.1,9 5.1,5.1 9,5.1"></polygon></g></svg></span></button></div><div class="accordion-details" style="display:none"><span class="ckeditor-content"><p>Yes, shareowners can either sell their Book-Entry shares through Computershare (Direct Invest Plan sale fees apply) or have them moved electronically to their broker for sale. For more information, please call 1-800-631-2355 or <a href="https://www-us.computershare.com/investor?landing=y&issuerid=scusvzn&showinvestorcontact=ywww.computershare.com/verizon" target="_blank">visit computershare.com/verizon</a>.</p></span></div><div aria-labelledby="accordionSummary_1z7bxl_7" aria-hidden="true" class="AccordionDetail__StyledAccordionDetail-jpkj91-0 jfOQgU accordion-details" id="accordionDetail_1z7bxl_7" role="tabpanel" tabindex="-1"></div></div><div aria-expanded="false" class="AccordionGroup__StyledAccordionGroup-sc-1m67yuc-0 jHfYey accordion-group"><div class="no-border accordion-summary" id="accordionSummary_1z7bxl_8" role="tab" style="background-color:#ffffff;border-top:0.0625rem solid #000000;padding-top:0.3125rem;position:relative;width:100%"><button aria-controls="accordionDetail_1z7bxl_8" type="button" class="AccordionSummary__StyledAccordionButton-sc-1m56juv-0 bZeNnC"><h3 class="accordion-comp-question">What happens if shareowners lose their Direct Registration Confirmation Statement?</h3><span class="AccordionSummary__ToggleIconWrapper-sc-1m56juv-1 hkQGkJ"><svg width="14px" height="14px" viewBox="0 0 9 9" class="Icon__StyledSVG-r9ph41-0 ioTnj"><g><polygon fill="#000" points="9,3.9 5.1,3.9 5.1,0 3.9,0 3.9,3.9 0,3.9 0,5.1 3.9,5.1 3.9,9 5.1,9 5.1,5.1 9,5.1"></polygon></g></svg></span></button></div><div class="accordion-details" style="display:none"><span class="ckeditor-content"><p>Unlike stock certificates, the Book-Entry Direct Registration Confirmation Statement is not a negotiable document, so there is no replacement fee. Shareowners can request replacement statements at any time by calling 1-800-631-2355.</p></span></div><div aria-labelledby="accordionSummary_1z7bxl_8" aria-hidden="true" class="AccordionDetail__StyledAccordionDetail-jpkj91-0 jfOQgU accordion-details" id="accordionDetail_1z7bxl_8" role="tabpanel" tabindex="-1"></div></div><div aria-expanded="false" class="AccordionGroup__StyledAccordionGroup-sc-1m67yuc-0 jHfYey accordion-group"><div class="no-border accordion-summary" id="accordionSummary_1z7bxl_9" role="tab" style="background-color:#ffffff;border-top:0.0625rem solid #000000;padding-top:0.3125rem;position:relative;width:100%"><button aria-controls="accordionDetail_1z7bxl_9" type="button" class="AccordionSummary__StyledAccordionButton-sc-1m56juv-0 bZeNnC"><h3 class="accordion-comp-question">Can I purchase Verizon shares directly from the company?</h3><span class="AccordionSummary__ToggleIconWrapper-sc-1m56juv-1 hkQGkJ"><svg width="14px" height="14px" viewBox="0 0 9 9" class="Icon__StyledSVG-r9ph41-0 ioTnj"><g><polygon fill="#000" points="9,3.9 5.1,3.9 5.1,0 3.9,0 3.9,3.9 0,3.9 0,5.1 3.9,5.1 3.9,9 5.1,9 5.1,5.1 9,5.1"></polygon></g></svg></span></button></div><div class="accordion-details" style="display:none"><span class="ckeditor-content"><p>Yes. For information about a Direct Stock Purchase and Dividend Reinvestment Plan, please <a href="https://www.verizon.com/about/investors/shareowner-services">go to the shareowner services page</a>.</p></span></div><div aria-labelledby="accordionSummary_1z7bxl_9" aria-hidden="true" class="AccordionDetail__StyledAccordionDetail-jpkj91-0 jfOQgU accordion-details" id="accordionDetail_1z7bxl_9" role="tabpanel" tabindex="-1"></div></div><div aria-expanded="false" class="AccordionGroup__StyledAccordionGroup-sc-1m67yuc-0 jHfYey accordion-group"><div class="no-border accordion-summary" id="accordionSummary_1z7bxl_10" role="tab" style="background-color:#ffffff;border-top:0.0625rem solid #000000;padding-top:0.3125rem;position:relative;width:100%"><button aria-controls="accordionDetail_1z7bxl_10" type="button" class="AccordionSummary__StyledAccordionButton-sc-1m56juv-0 bZeNnC"><h3 class="accordion-comp-question">What is the difference between holding shares as a shareowner of record and as a beneficial owner?</h3><span class="AccordionSummary__ToggleIconWrapper-sc-1m56juv-1 hkQGkJ"><svg width="14px" height="14px" viewBox="0 0 9 9" class="Icon__StyledSVG-r9ph41-0 ioTnj"><g><polygon fill="#000" points="9,3.9 5.1,3.9 5.1,0 3.9,0 3.9,3.9 0,3.9 0,5.1 3.9,5.1 3.9,9 5.1,9 5.1,5.1 9,5.1"></polygon></g></svg></span></button></div><div class="accordion-details" style="display:none"><span class="ckeditor-content"><p>If your shares are registered directly in your name with the Company’s registrar and transfer agent, Computershare, you are considered a shareowner of record with respect to those shares. If your shares are held in a brokerage account or bank, trust, or other nominee, you are considered the “beneficial owner” of those shares.</p></span></div><div aria-labelledby="accordionSummary_1z7bxl_10" aria-hidden="true" class="AccordionDetail__StyledAccordionDetail-jpkj91-0 jfOQgU accordion-details" id="accordionDetail_1z7bxl_10" role="tabpanel" tabindex="-1"></div></div><div aria-expanded="false" class="AccordionGroup__StyledAccordionGroup-sc-1m67yuc-0 jHfYey accordion-group"><div class="no-border accordion-summary" id="accordionSummary_1z7bxl_11" role="tab" style="background-color:#ffffff;border-top:0.0625rem solid #000000;padding-top:0.3125rem;position:relative;width:100%"><button aria-controls="accordionDetail_1z7bxl_11" type="button" class="AccordionSummary__StyledAccordionButton-sc-1m56juv-0 bZeNnC"><h3 class="accordion-comp-question">How do I calculate cost basis?</h3><span class="AccordionSummary__ToggleIconWrapper-sc-1m56juv-1 hkQGkJ"><svg width="14px" height="14px" viewBox="0 0 9 9" class="Icon__StyledSVG-r9ph41-0 ioTnj"><g><polygon fill="#000" points="9,3.9 5.1,3.9 5.1,0 3.9,0 3.9,3.9 0,3.9 0,5.1 3.9,5.1 3.9,9 5.1,9 5.1,5.1 9,5.1"></polygon></g></svg></span></button></div><div class="accordion-details" style="display:none"><span class="ckeditor-content"><p>Verizon provides an interactive worksheet to help shareowners in calculating their basis on stock owned, acquisition date and original cost per share. <a href="https://www.verizon.com/about/investors/cost-basis-calculator">Go to the cost basis calculator page</a>.</p></span></div><div aria-labelledby="accordionSummary_1z7bxl_11" aria-hidden="true" class="AccordionDetail__StyledAccordionDetail-jpkj91-0 jfOQgU accordion-details" id="accordionDetail_1z7bxl_11" role="tabpanel" tabindex="-1"></div></div><div aria-expanded="false" class="AccordionGroup__StyledAccordionGroup-sc-1m67yuc-0 jHfYey accordion-group"><div class="no-border accordion-summary" id="accordionSummary_1z7bxl_12" role="tab" style="background-color:#ffffff;border-top:0.0625rem solid #000000;padding-top:0.3125rem;position:relative;width:100%"><button aria-controls="accordionDetail_1z7bxl_12" type="button" class="AccordionSummary__StyledAccordionButton-sc-1m56juv-0 bZeNnC"><h3 class="accordion-comp-question">How do I transfer (change the registration on) my shares?</h3><span class="AccordionSummary__ToggleIconWrapper-sc-1m56juv-1 hkQGkJ"><svg width="14px" height="14px" viewBox="0 0 9 9" class="Icon__StyledSVG-r9ph41-0 ioTnj"><g><polygon fill="#000" points="9,3.9 5.1,3.9 5.1,0 3.9,0 3.9,3.9 0,3.9 0,5.1 3.9,5.1 3.9,9 5.1,9 5.1,5.1 9,5.1"></polygon></g></svg></span></button></div><div class="accordion-details" style="display:none"><span class="ckeditor-content"><p>For information on stock transfers, please visit <a href="https://www-us.computershare.com/transferwizard/" target="_blank">computershare.com/transferwizard</a>.</p></span></div><div aria-labelledby="accordionSummary_1z7bxl_12" aria-hidden="true" class="AccordionDetail__StyledAccordionDetail-jpkj91-0 jfOQgU accordion-details" id="accordionDetail_1z7bxl_12" role="tabpanel" tabindex="-1"></div></div><div aria-expanded="false" class="AccordionGroup__StyledAccordionGroup-sc-1m67yuc-0 jHfYey accordion-group"><div class="no-border accordion-summary" id="accordionSummary_1z7bxl_13" role="tab" style="background-color:#ffffff;border-top:0.0625rem solid #000000;padding-top:0.3125rem;position:relative;width:100%"><button aria-controls="accordionDetail_1z7bxl_13" type="button" class="AccordionSummary__StyledAccordionButton-sc-1m56juv-0 bZeNnC"><h3 class="accordion-comp-question">I am a registered shareowner of record in California, and want to know more about how Verizon handles personal information about me.</h3><span class="AccordionSummary__ToggleIconWrapper-sc-1m56juv-1 hkQGkJ"><svg width="14px" height="14px" viewBox="0 0 9 9" class="Icon__StyledSVG-r9ph41-0 ioTnj"><g><polygon fill="#000" points="9,3.9 5.1,3.9 5.1,0 3.9,0 3.9,3.9 0,3.9 0,5.1 3.9,5.1 3.9,9 5.1,9 5.1,5.1 9,5.1"></polygon></g></svg></span></button></div><div class="accordion-details" style="display:none"><span class="ckeditor-content"><p>The California Consumer Privacy Act, as amended, provides California residents certain rights to personal information a business holds about them. To learn more about how Verizon handles personal information about shareowners of record in California, please visit the <a href="https://www.verizon.com/about/privacy/verizon-privacy-notice-california-shareowners" target="_blank">Verizon Privacy Notice for California Shareowners</a>.</p></span></div><div aria-labelledby="accordionSummary_1z7bxl_13" aria-hidden="true" class="AccordionDetail__StyledAccordionDetail-jpkj91-0 jfOQgU accordion-details" id="accordionDetail_1z7bxl_13" role="tabpanel" tabindex="-1"></div></div></div></div></div></div></div></div></div></div></div></div></div></main><div role="dialog" class="external-link-modal-container popup_PopupBGContainer__vPK8C"><div class="popup_PopupContainer__bxyzg"><button id="extLnkCloseBtn"></button><div><p> Whether you are raising a concern or have only a question, we want you to know it’s important to us. You are about to visit a third-party website, and the information you provide will be submitted directly to Verizon Ethics. If you have any questions about how the information you share will be used, please view our <a href="/about/our-company/verizon-ethics-privacy-notice" class="popup_clickHere__d4S_W" target="_blank">Ethics Privacy Notice</a>.</p> <div class="link-cta"><a id="extLnkMdlBtn" class="popup_extLnkProceedBtn__btQMh" title="" aria-label="" target="_blank" rel="" href="javascript:void(0)" aria-describedby="">Proceed</a></div></div></div></div><link type="text/css" rel="stylesheet" href="/about/sites/default/files/react_static/corpweb_footer_block.css" media="all"/><script type="text/javascript" src="/about/sites/default/files/react_static/corpweb_footer_block.js"></script><div></div></div><script id="__NEXT_DATA__" type="application/json">{"props":{"pageProps":{"errorCode":0,"contentData":{"nid":[{"value":870135}],"type":[{"target_id":"flexpage","target_type":"node_type","target_uuid":"2015e926-0bcd-4b23-8412-9094ab92f52e"}],"status":[{"value":true}],"moderation_state":[{"value":"published"}],"metatag":{"value":{"title":"Shareowners Frequently Asked Questions | About Verizon","twitter_cards_type":"summary_large_image","shortlink":"https://www.verizon.com/about/node/870135","canonical_url":"https://www.verizon.com/about/investors/shareowner-faqs","twitter_cards_title":"Shareowner FAQs","description":"Find answers to some of the most common questions posed by Verizon shareowners in our Shareowners FAQs section. 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