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class="cd-container"> <div class="cd-timeline-block"> <div class="cd-timeline-img cd-product-update"> <img src="https://www.livechat.com/wp-content/themes/livechat2.0/media/img/timeline/ico-product-updates.png" alt="Livechat: Get straight to the point with Chat Summary"> </div> <div class="cd-timeline-content"> <div class="cd-date">14 June 2023</div> <h2><a href="https://www.livechat.com/updates/product-updates/get-straight-point-chat-summary/">Get straight to the point with Chat Summary</a></h2> <div id="side-social-media-top" class="social-media"> <div id="twitter" data-url="https://www.livechat.com/updates/product-updates/get-straight-point-chat-summary/" data-text="Check out the latest LiveChat Update!"></div> <div id="facebook" data-url="https://www.livechat.com/updates/product-updates/get-straight-point-chat-summary/" data-text="Get straight to the point with Chat Summary"></div> <div id="linkedin" data-url="https://www.livechat.com/updates/product-updates/get-straight-point-chat-summary/" data-text="Get straight to the point with Chat Summary"></div> <div id="googleplus" data-url="https://www.livechat.com/updates/product-updates/get-straight-point-chat-summary/" data-text="Get straight to the point with Chat Summary"></div> </div> <strong>Chat Summary</strong> sums up the chat in a couple of bullet points. <img title="ChatSummaryUpdates" src="https://www.livechat.com/wp-content/uploads/2023/07/ChatSummaryUpdates-1024x574.png" alt="Get straight to the point with chat summary" width="1024" height="574" class="alignright size-large wp-image-1425925" /> Chat Summary provides a quick and easy way to get the gist of your conversation without reading through the entire transcript. 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