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This varies depending on the type of domain, but the common ones are <em>.co.uk</em> (拢20 +vat) <em>.com</em> (拢30 +vat). This includes transferring the domain to us, as well hosting any DNS services you may require.</p> <p>If you decide to move the domains to another registrar in the future, there will be no extra charges.</p> <p>The biennial invoices will be sent out by email (unless you request a printed version), and payment terms are 30 days to be paid by electronic transfer or by cheque.</p> <h4>Renewal and Expiry Policy</h4> <p>All domains are renewed on a biennial basis (unless you requested an annual renewal), we will send out reminder emails 30 days, 14 days, 7 days and 1 day before expiry. We will send the emails to the email address on the account, it is the registrants responsibility to make sure their contact details are up to date. Reaper Enterprises Ltd take no responsibility if your domain renewal fails due to your contact details being incorrect. If you do not wish to renew a domain please make sure you contact us a minimum of 14 days before your domain expires by emailing us at <span id="cloak31282ae74ad970093bed0bc8644d3632">This email address is being protected from spambots. You need JavaScript enabled to view it.</span><script type='text/javascript'> document.getElementById('cloak31282ae74ad970093bed0bc8644d3632').innerHTML = ''; var prefix = 'ma' + 'il' + 'to'; var path = 'hr' + 'ef' + '='; var addy31282ae74ad970093bed0bc8644d3632 = 'sales' + '@'; addy31282ae74ad970093bed0bc8644d3632 = addy31282ae74ad970093bed0bc8644d3632 + 'reaper' + '.' + 'com'; var addy_text31282ae74ad970093bed0bc8644d3632 = 'sales' + '@' + 'reaper' + '.' + 'com';document.getElementById('cloak31282ae74ad970093bed0bc8644d3632').innerHTML += '<a ' + path + '\'' + prefix + ':' + addy31282ae74ad970093bed0bc8644d3632 + '\'>'+addy_text31282ae74ad970093bed0bc8644d3632+'<\/a>'; </script>. Alternatively you can ask us to set your domain to auto renew. All domains will be auto renewed 14 days in advance of the domain name expiring and will be billed 30 days in advance.</p> <p>If you do not renew your domain before its expiry date it will have all services we provide suspended and you will have up to 30 days (protected period) after to renew the domain name at the original renewal fee. Please log into the client portal area to view renewal fees. After 30 days your domain will be suspended and will go into a 60 day grace period which you can still renew your domain name but with an additional redemption fee of 拢20 + VAT for UK domains ($185.00 USD for non-UK domains). This must be requested by email before the 80th day after your domain has expired, after 90 days your domain will be cancelled and deleted from the register and made available for resale through a third party registrar. Reaper Enterprises Ltd will not guarantee the renewal of a domain name.</p> <h4>If you change your mind.</h4> <p>If we register a domain for you and then you decide that you no longer want it or that a different spelling would be better, we will try our best to get you a full refund, but our success will depend on the domain registration body. To give you an example, for UK domains, Nominet require this to be within seven working days of the original order.</p> <h4>Nominet UK</h4> <p>By registering a .uk domain name, you enter into a contract of registration with Nominet UK on the following <a href="https://www.nominet.uk/go/terms" target="_blank" rel="nofollow noopener">terms and conditions</a>.</p> <h3>Complaints</h3> <h4>Abuse Email</h4> <p>If you wish to raise a complaint about abuse you have received (phishing scams, spam emails etc), please contact us at <span id="cloak0bdeb1cc556765427274803a94cc4603">This email address is being protected from spambots. You need JavaScript enabled to view it.</span><script type='text/javascript'> document.getElementById('cloak0bdeb1cc556765427274803a94cc4603').innerHTML = ''; var prefix = 'ma' + 'il' + 'to'; var path = 'hr' + 'ef' + '='; var addy0bdeb1cc556765427274803a94cc4603 = 'tech' + '@'; addy0bdeb1cc556765427274803a94cc4603 = addy0bdeb1cc556765427274803a94cc4603 + 'reaper' + '.' + 'com'; var addy_text0bdeb1cc556765427274803a94cc4603 = 'tech' + '@' + 'reaper' + '.' + 'com';document.getElementById('cloak0bdeb1cc556765427274803a94cc4603').innerHTML += '<a ' + path + '\'' + prefix + ':' + addy0bdeb1cc556765427274803a94cc4603 + '\'>'+addy_text0bdeb1cc556765427274803a94cc4603+'<\/a>'; </script> with as much detail about the abuse as possible. We will investigate your complaint immediately.</p> <h4>Complaints & Escalation Policy</h4> <p>Here at Reaper Enterprises Ltd we like to think we get it right all the time, every time but the truth of it is everyone gets it wrong from time to time. We can only improve on our services with valid feedback from you, our customers.</p> <p>If you wish to make a complaint about a service you have received, please submit an email to us at <span id="cloak7409f1b759a9e03ca781828859eac2c3">This email address is being protected from spambots. You need JavaScript enabled to view it.</span><script type='text/javascript'> document.getElementById('cloak7409f1b759a9e03ca781828859eac2c3').innerHTML = ''; var prefix = 'ma' + 'il' + 'to'; var path = 'hr' + 'ef' + '='; var addy7409f1b759a9e03ca781828859eac2c3 = 'tech' + '@'; addy7409f1b759a9e03ca781828859eac2c3 = addy7409f1b759a9e03ca781828859eac2c3 + 'reaper' + '.' + 'com'; var addy_text7409f1b759a9e03ca781828859eac2c3 = 'tech' + '@' + 'reaper' + '.' + 'com';document.getElementById('cloak7409f1b759a9e03ca781828859eac2c3').innerHTML += '<a ' + path + '\'' + prefix + ':' + addy7409f1b759a9e03ca781828859eac2c3 + '\'>'+addy_text7409f1b759a9e03ca781828859eac2c3+'<\/a>'; </script> including as much detail from the issue you have. We will acknowledge your complaint within 1 business day and aim to resolve any issues within 5 business days. If you prefer, you can also call us on +44 845 272 3534</p> <p>If you鈥檙e not happy with the initial outcome of your complaint, than please feel free to escalate your issue to Nominet (the .uk registry) here: <a href="http://www.nominet.org.uk/disputes/complaining-about-registrar/complaints-procedure" target="_blank" rel="nofollow noopener">http://www.nominet.org.uk/disputes/complaining-about-registrar/complaints-procedure</a></p> <h3>Our Ts & Cs for Website Projects</h3> <p>When we begin your website project we will request a non-refundable 50% deposit of the project up front. The second payment will be requested on the completion of the project, and this wil be considered the project sign off.</p> <h3>Company Registration Details</h3> <p>Company registration number: 3903995 (Registered in England and Wales)</p> <p>VAT number: GB 800 9702 53</p> </div> </div> </div>  </main> </div> </div> </div>  <footer class="footer" role="contentinfo"> <div class="container row-fluid -fluid"> <div class="span4 noleft"> <div class="moduletable-transparent_dark"> <div class="custom-transparent_dark" > <h3>We Believe</h3> <p>In the power of the web to help individuals and businesses accomplish their goals. Our experience in designing and building websites, SEO and social media are key tools in helping meet goals.</p> <p><small>View our <a href="/terms/">terms and conditions of sale</a>.<br /> View our <a href="/privacy-policy/">privacy policy</a>.<br /></small></p></div> </div> <div class="moduletable search-box"> <div class="search search-box mod_search129"> <form action="/terms" method="post" class="form-inline" role="search"> <label for="mod-search-searchword129" class="element-invisible">Search</label> <input name="searchword" id="mod-search-searchword129" maxlength="200" class="inputbox search-query input-medium" type="search" size="50" placeholder="Search ..." /> <input type="hidden" name="task" value="search" /> <input type="hidden" name="option" value="com_search" /> <input type="hidden" name="Itemid" value="133" /> </form> </div> </div> </div> <div class="span4"> <div class="moduletableblog-item"> <h3>The Reaper Edit</h3> <div id="213" class="blog-latest blog-item"> <p class="modulePretext">The latest item from <a href="/blog">Reaper's blog</a>.</p> <div class="even lastItem"> <div class="moduleItemIntrotext"> <a class="moduleItemImage" href="/blog/item/105-seo-help-optimise-image-alt-tags" title="Continue reading "SEO // How to Optimise Image alt Tags""> <img src="/media/k2/items/cache/048731097de322302aff7e52151c991d_XS.jpg" alt="SEO // How to Optimise Image alt Tags"/> </a> <h4><a class="moduleItemTitle" href="/blog/item/105-seo-help-optimise-image-alt-tags">SEO // How to Optimise Image alt Tags</a></h4> <p>Choosing an image that helps visualise your content is just the first step. 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