Basic Onsite Service Program

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target="" class="">Education</a></li> <li><a href="/industries/healthcare" target="" class="">Healthcare</a></li> <li><a href="/industries/accounting" target="" class="">Accounting</a></li> <li><a href="/bpo-service-bureaus" target="" class="">BPO, Service Bureaus</a></li> <li><a href="/industries" target="" class="highlighted">View All Industries</a></li> </ul> </div> </li> <li> <button type="button" class="mobile-nav-toggle" aria-expanded="false">Scanner Resources</button> <div class="mobile-nav-panel"> <div class="mobile-nav-header-min"> <button type="button" class="panel-back-btn">Solutions & Services</button> <button type="button" class="mobile-close-btn text-hide">close</button> </div> <ul> <li class="mobile-nav-title"> <strong>Scanner Resources</strong> <a href="/resources" target="" class="">View Details</a> </li> <li> <button type="button" class="mobile-nav-toggle" aria-expanded="false">Scanner Guides</button> <div class="mobile-nav-panel"> <div class="mobile-nav-header-min"> 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type="button" class="panel-back-btn">Menu</button> <button type="button" class="mobile-close-btn text-hide">close</button> </div> <ul> <li class="mobile-nav-title"> <strong>Office Productivity</strong> <a href="/office-productivity" target="" class="" title="Browse Office Productivity">View Details</a> </li> <li> <button type="button" class="mobile-nav-toggle" aria-expanded="false">Printers</button> <div class="mobile-nav-panel"> <div class="mobile-nav-header-min"> <button type="button" class="panel-back-btn">Office Productivity</button> <button type="button" class="mobile-close-btn text-hide">close</button> </div> <ul> <li class="mobile-nav-title"> <strong>Printers</strong> <a href="/printers" target="" class="">View Details</a> </li> <li><a href="/printers/black-and-white-laser-printer-132-p" target="" class="">Black & White Laser Printer</a></li> <li><a href="/printers/black-and-white-multifunction-laser-printer-132-mf" target="" class="">Black & White 4-in-1 Laser Printer</a></li> <li><a href="/printers/color-laser-printer-c125-p" target="" class="">Color Laser Printer</a></li> <li><a href="/printers/color-laser-multifunction-printer-c125-mf" target="" class="">Color 4-in-1 Laser Printer</a></li> <li> <button type="button" class="mobile-nav-toggle" aria-expanded="false">Printer Guides</button> <div class="mobile-nav-panel"> <div class="mobile-nav-header-min"> <button type="button" class="panel-back-btn">Printers</button> <button type="button" class="mobile-close-btn text-hide">close</button> </div> <ul> <li class="mobile-nav-title"> <strong>Printer Guides</strong> <a href="/guide" target="" class="">View Details</a> </li> <li><a href="/guide/business-printers-guide" target="" class="">Business Printers</a></li> <li><a href="/guide/business-printing-solutions" target="" class="">Business Printing Solutions</a></li> <li><a href="/guide/how-do-printers-work" target="" class="">How Printers Work</a></li> <li><a href="/guide/printer-types" target="" class="">Types of Printers</a></li> </ul> </div> </li> </ul> </div> </li> <li> <button type="button" class="mobile-nav-toggle" aria-expanded="false">Projectors</button> <div class="mobile-nav-panel"> <div class="mobile-nav-header-min"> <button type="button" class="panel-back-btn">Office Productivity</button> <button type="button" class="mobile-close-btn text-hide">close</button> </div> <ul> <li class="mobile-nav-title"> <strong>Projectors</strong> <a href="/projectors" target="" class="">View Details</a> </li> <li><a href="/projectors/compact-laser-projector" target="" class="">Business & Classroom Projectors</a></li> <li><a href="/projectors/short-throw-laser-projector" target="" class="">Short Throw Projectors</a></li> <li><a href="/projectors/ultra-short-throw-laser-projector" target="" class="">Ultra Short Throw Projectors</a></li> <li><a href="/projectors/high-end-laser-projector" target="" class="">Auditorium & Venue Projectors</a></li> <li><a href="/golf-simulator-projectors" target="" class="">Golf Simulator Projectors</a></li> </ul> </div> </li> <li> <button type="button" class="mobile-nav-toggle" aria-expanded="false">Portable Monitors</button> <div class="mobile-nav-panel"> <div class="mobile-nav-header-min"> <button type="button" class="panel-back-btn">Office Productivity</button> <button type="button" class="mobile-close-btn text-hide">close</button> </div> <ul> <li class="mobile-nav-title"> <strong>Portable Monitors</strong> <a href="/portable-monitors" target="" class="">View Details</a> </li> <li><a href="/portable-monitors/150/wireless" target="" class="">Wireless</a></li> <li><a href="/portable-monitors/150/wired" target="" class="">Wired</a></li> </ul> </div> </li> <li><a href="/meeting-360" target="" class="">Meeting 360</a></li> </ul> </div> </li> <li> <button class="mobile-nav-toggle" aria-expanded="false">Resources</button> <div class="mobile-nav-panel"> <div class="mobile-nav-header-min"> <button type="button" class="panel-back-btn">Menu</button> <button type="button" class="mobile-close-btn text-hide">close</button> </div> <ul> <li class="mobile-nav-title"> <strong>Resources</strong> <a href="/resources" target="" class="" title="Browse Resources">View Details</a> </li> <li><a href="/blog" target="" class="">Blog</a></li> <li><a href="/resources/customer-stories" target="" class="">Customer Stories</a></li> <li><a href="/resources/events" target="" class="">Events</a></li> <li><a href="/resources/industry-briefs" target="" class="">Industry Briefs</a></li> <li><a href="/resources/videos" target="" class="">Videos</a></li> </ul> </div> </li> <li> <button class="mobile-nav-toggle" aria-expanded="false">Support</button> <div class="mobile-nav-panel"> <div class="mobile-nav-header-min"> <button type="button" class="panel-back-btn">Menu</button> <button type="button" class="mobile-close-btn text-hide">close</button> </div> <ul> <li class="mobile-nav-title"> <strong>Support</strong> <a href="/support" target="" class="utility-nav-link" title="Browse Support">View Details</a> </li> <li><a href="/support/warranties-manuals-datasheets" target="" class="">Warranties, Manuals & Datasheets</a></li> <li><a href="/support/drivers-software-downloads" target="" class="">Drivers & Software Downloads</a></li> <li><a href="/support/replacement-parts" target="" class="">Replacement Parts</a></li> <li><a href="/support/registration" target="_blank" class="">Product Registration</a></li> <li><a href="/support/knowledgebase" target="_blank" class="">Knowledge Base</a></li> <li><a href="/support/edgexperience-capture-service" target="" class="">EdgeXperience Capture Service</a></li> <li><a href="/scanners/discontinued" target="" class="">Discontinued Scanners</a></li> <li><a href="/support/grey-market-caution" target="" class="">Grey Market Caution</a></li> </ul> </div> </li> <li> <button class="mobile-nav-toggle" aria-expanded="false"><img src="/-/media/project/common/icons/icon_region-picker.png" class="icon-region" /> English</button> <div class="mobile-nav-panel"> <div class="mobile-nav-header-min"> <button type="button" class="panel-back-btn">Menu</button> <button type="button" class="mobile-close-btn text-hide">close</button> </div> <ul class="region-list"> <li> <h3>Canada</h3> <ul class="language-list"> <li> <a href="https://www.pfu-ca.ricoh.com/en/" target=_blank title="Switch To English (Canada)">English (Canada)</a> </li> <li> <a href="https://www.pfu-ca.ricoh.com/fr/" target=_blank title="Switch To Français (Canada)">Français (Canada)</a> </li> </ul> </li> <li> <h3>Mexico, Central America, Caribbean and South America</h3> <ul class="language-list"> <li> <a href="https://www.pfu-latam.ricoh.com/en/" target=_blank title="Switch To English">English</a> </li> <li> <a href="https://www.pfu-latam.ricoh.com/es/" target=_blank title="Switch To Español">Español</a> </li> <li> <a href="https://www.pfu-latam.ricoh.com/pt/" target=_blank title="Switch To Português">Português</a> </li> </ul> </li> <li> <h3>United States</h3> <ul class="language-list"> <li> <span class="sr-only">Current Language:</span> English </li> </ul> </li> </ul> </div> </li> </ul> </div> <div class="collapse navbar-collapse nav-justify" id="searchDrawer"> <div class="search-wrap d-lg-none"> <div class="search-form"> <form action="/search" method="GET"> <label for="query-header-primary-navigation-columns" class="sr-only">Search</label> <div class="input-wrapper"> <input type="search" required id="query-header-primary-navigation-columns" name="query" placeholder="Enter a search phrase" /> <div role="button" class="reset" aria-label="Clear Search Query" title="Clear Search Query"> <span aria-hidden="true">+</span> </div> </div> <button type="submit"> <span class="sr-only">Enter Search</span> </button> </form> </div> </div> </div> </nav> </div> </section> <section class="page-header" aria-label="Page Header"> <div class="container"> <div class="row justify-content-between align-items-center"> <div class="col-9"> <nav aria-label="Breadcrumb" class="breadcrumb-wrapper"> <ol class="breadcrumb" itemscope itemtype="https://schema.org/BreadcrumbList"> <li class="breadcrumb-item" itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <a target="" href="/" itemprop="item"><span itemprop="name">Home</span></a> <meta itemprop="position" content="1" /> </li> <li class="breadcrumb-item" itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <a target="" href="/services" itemprop="item"><span itemprop="name">Services</span></a> <meta itemprop="position" content="2" /> </li> <li class="breadcrumb-item" itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <span itemprop="name">Basic</span> <meta itemprop="position" content="3" /> </li> </ol> </nav> <strong class="page-title" title="Basic">Basic</strong> </div> <div class="col-3 page-nav"> </div> </div> </div> </section> </header> <section id="status-banner" class="status-banner status- hide"> <div class="container"> <div class="row"> <div id="status-banner-target" class="col-12 status-content"> </div> </div> </div> </section> <div class="modal fade status-banner-modal" id="statusBannerModal" tabindex="-1" role="dialog" aria-hidden="true"> <div class="modal-dialog modal-lg" role="document"> <div class="modal-content"> <div class="modal-header"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true">×</span> </button> </div> <div class="modal-body"> <div class="embed" id="status-banner-modal-target"> </div> </div> </div> </div> </div> <main role="main" id="mainContent"> <a id="top" class="anchor"></a> <div class="sr-only page-title-visibly-hidden"> <h1>Basic</h1> </div> <a name="overview" id="overview" class="anchor"></a> <section class="item-details services-detail"> <div class="container"> <div class="row align-items-center"> <div class="col-lg-5"> <div class="product-details"> <h2 class="heading-1">Basic program. Exemplary support.</h2> <div><p>Our Basic program provides on-site service so you get peace of mind.</p></div> <p> <a class="btn btn-primary" rel="noopener noreferrer" title="Buy Basic Onsite Service" href="https://store.pfu-us.ricoh.com/service-programs/" target="_blank">Buy Service</a> </p> </div> </div> <div class="col-lg-7"> <figure> <img src="/-/media/project/scanners/services/card-images/service-basic-onsite-service.jpg?h=653&iar=0&mw=1112&w=1112&hash=611DAE015D160F65CA414327FD311FA5" class="img-fluid" alt="Basic Onsite Service" width="1112" height="653" /> </figure> </div> </div> </div> </section> <section class="services-content"> <div class="container"> <div class="row"> <div class="col"> <h2>Basic on-site service provides value-oriented <nobr>peace of mind</nobr></h2> </div> </div> <div class="row"> <div class="col-lg-6"> <div class="service-description"> <div class="content"> <h3>About Basic On-Site Service</h3> <p>Basic, in-warranty on-site service upgrades the standard, limited warranty on certain models to a full 12 months of on-site service. The basic option includes parts, labor, travel and a cleaning event. Basic, post-warranty is available after the limited warranty timeframe and can be purchased in single or multi-year increments.</p> <h4>Co-terminous Basic Plus service for Ricoh Scanners</h4> <p>For customers who need financial flexibility, we offer co-terminous basic plus service. This option allows customers to purchase service for a specified number of months (certain restrictions apply). You can also synchronize services and billing on multiple scanner units or for multiple locations.</p> <p><a rel="noopener noreferrer" href="https://www.pfu-us.ricoh.com/-/media/project/scanners/files/products/datasheets/r_service_basic.pdf" target="_blank" class="cta">Download Basic Datasheet</a></p> </div> <div class="cta-wrapper"> </div> </div> </div> <div class="col-lg-6"> <div class="service-content"> <h3>Advantages of Basic Scanner Service</h3> <ul class="themed-bullet bullet-square theme-primary"> <li>Includes all spare parts, labor and travel for service of verified hardware failure</li> <li>Single cleaning event included to maintain peak scanner performance</li> <li>Protects your scanner investment and avoids unexpected repair costs</li> <li>Helps reduce downtime with 4-hour and 24/7 response time options</li> </ul> </div> </div> </div> <div class="row"> <div class="col text-center"> <a href="/services" class="btn btn-primary">Back to Service Programs</a> </div> </div> </div> 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