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class="elementor-section elementor-top-section elementor-element elementor-element-a5ca1b8 elementor-hidden-phone elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle" data-id="a5ca1b8" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c445318" data-id="c445318" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-63d64b2 elementor-widget elementor-widget-heading" data-id="63d64b2" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <div class="elementor-heading-title elementor-size-default"><span class="NB-Light">The</span> Retail TouchPoints <span class="NB-Light">Network</span></div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b0876dd" data-id="b0876dd" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9232a85 elementor-widget__width-auto elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-image" data-id="9232a85" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://retailtouchpoints.com"> <img fetchpriority="high" width="600" height="135" src="https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_300dpi-600x135.png" class="elementor-animation-grow attachment-medium size-medium wp-image-35740" alt="Retail TouchPoints" srcset="https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_300dpi-600x135.png 600w, https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_300dpi-768x173.png 768w, https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_300dpi-1280x288.png 1280w, https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_300dpi-1536x345.png 1536w, https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_300dpi-2048x461.png 2048w, https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_300dpi.png 1920w" sizes="(max-width: 600px) 100vw, 600px" /> </a> </div> </div> <div class="elementor-element elementor-element-1ad6f65 elementor-widget__width-auto elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-image" data-id="1ad6f65" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://retailtouchpoints.com/designretail"> <img width="381" height="64" 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https://www.retailtouchpoints.com/wp-content/uploads/2023/12/RTP_-RT403_Ominchannel_fullfilment_SURV_1223_feat-960x540.jpg 960w, https://www.retailtouchpoints.com/wp-content/uploads/2023/12/RTP_-RT403_Ominchannel_fullfilment_SURV_1223_feat.jpg 1200w" data-sizes="(max-width: 480px) 100vw, 480px" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 480px; --smush-placeholder-aspect-ratio: 480/270;" /><noscript><img loading="lazy" width="480" height="270" src="https://www.retailtouchpoints.com/wp-content/uploads/2023/12/RTP_-RT403_Ominchannel_fullfilment_SURV_1223_feat-480x270.jpg" class="attachment-rtpv4-169-480270 size size-rtpv4-169-480270 size wp-image-139619" alt="This benchmark report outlines the omnichannel trends, challenges and priorities among retail brands across categories." srcset="https://www.retailtouchpoints.com/wp-content/uploads/2023/12/RTP_-RT403_Ominchannel_fullfilment_SURV_1223_feat-480x270.jpg 480w, https://www.retailtouchpoints.com/wp-content/uploads/2023/12/RTP_-RT403_Ominchannel_fullfilment_SURV_1223_feat-600x338.jpg 600w, https://www.retailtouchpoints.com/wp-content/uploads/2023/12/RTP_-RT403_Ominchannel_fullfilment_SURV_1223_feat-768x432.jpg 768w, https://www.retailtouchpoints.com/wp-content/uploads/2023/12/RTP_-RT403_Ominchannel_fullfilment_SURV_1223_feat-960x540.jpg 960w, https://www.retailtouchpoints.com/wp-content/uploads/2023/12/RTP_-RT403_Ominchannel_fullfilment_SURV_1223_feat.jpg 1200w" sizes="(max-width: 480px) 100vw, 480px" /></noscript> </a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ad6dde6" data-id="ad6dde6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-b086b90 elementor-icon-list--layout-inline elementor-align-left ArticleLoopMeta elementor-widget__width-auto elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="b086b90" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items elementor-inline-items"> <li class="elementor-icon-list-item elementor-inline-item"> <span class="elementor-icon-list-text">11 months ago</span> </li> </ul> </div> </div> <div class="elementor-element elementor-element-9ab2742 Headline elementor-widget elementor-widget-heading" data-id="9ab2742" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-default"><a href="https://www.retailtouchpoints.com/resources/omnichannel-and-fulfillment-benchmark-report-retailers-toolkits-now-include-media-networks-and-marketplaces-2023">2023 Omnichannel and Fulfillment Benchmark Report: Retailers’ Toolkits Now Include Media Networks and Marketplaces</a></h3> </div> </div> <div class="elementor-element elementor-element-17d25ee elementor-widget elementor-widget-text-editor" data-id="17d25ee" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> In 2023, retailers continued to grapple with the multiple challenges involved in creating a seamless omnichannel experience for customers — many of… </div> </div> </div> </div> </div> </section> </div> </article> <article id="post-137414" class="elementor-post elementor-grid-item ecs-post-loop post-137414 resources_c type-resources_c status-publish has-post-thumbnail hentry category-customer-experience category-reports category-research category-store-operations category-workforce-scheduling tag-employee-empowerment tag-featured tag-retail-thinktank-resources-2024 tag-retail-thinktank-resources-in-store-design-experience-2024 tag-store-operations tag-workforce-management resources_tax_format-research features_c-research-reports"> <div data-elementor-type="loop" data-elementor-id="35808" class="elementor elementor-35808 elementor-location-archive post-137414 resources_c type-resources_c status-publish has-post-thumbnail hentry category-customer-experience category-reports category-research category-store-operations category-workforce-scheduling tag-employee-empowerment tag-featured tag-retail-thinktank-resources-2024 tag-retail-thinktank-resources-in-store-design-experience-2024 tag-store-operations tag-workforce-management resources_tax_format-research features_c-research-reports" data-elementor-post-type="elementor_library"> <section class="elementor-section elementor-top-section elementor-element elementor-element-f2df5b1 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="f2df5b1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-125074e" data-id="125074e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9c044ef elementor-widget elementor-widget-image" data-id="9c044ef" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.retailtouchpoints.com/resources/store-operations-benchmark-survey-2023"> <img loading="lazy" width="480" height="270" data-src="https://www.retailtouchpoints.com/wp-content/uploads/2023/09/RTP_RT394_SR_StoreOps_Benchmark_Surv_0923_feat-480x270.jpg" class="attachment-rtpv4-169-480270 size size-rtpv4-169-480270 size wp-image-137425 lazyload" alt="Explore the latest store operations trends by digging into retail industry trend data and benchmarks." data-srcset="https://www.retailtouchpoints.com/wp-content/uploads/2023/09/RTP_RT394_SR_StoreOps_Benchmark_Surv_0923_feat-480x270.jpg 480w, https://www.retailtouchpoints.com/wp-content/uploads/2023/09/RTP_RT394_SR_StoreOps_Benchmark_Surv_0923_feat-600x338.jpg 600w, https://www.retailtouchpoints.com/wp-content/uploads/2023/09/RTP_RT394_SR_StoreOps_Benchmark_Surv_0923_feat-768x432.jpg 768w, https://www.retailtouchpoints.com/wp-content/uploads/2023/09/RTP_RT394_SR_StoreOps_Benchmark_Surv_0923_feat-960x540.jpg 960w, https://www.retailtouchpoints.com/wp-content/uploads/2023/09/RTP_RT394_SR_StoreOps_Benchmark_Surv_0923_feat.jpg 1200w" data-sizes="(max-width: 480px) 100vw, 480px" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 480px; --smush-placeholder-aspect-ratio: 480/270;" /><noscript><img loading="lazy" width="480" height="270" src="https://www.retailtouchpoints.com/wp-content/uploads/2023/09/RTP_RT394_SR_StoreOps_Benchmark_Surv_0923_feat-480x270.jpg" class="attachment-rtpv4-169-480270 size size-rtpv4-169-480270 size wp-image-137425" alt="Explore the latest store operations trends by digging into retail industry trend data and benchmarks." srcset="https://www.retailtouchpoints.com/wp-content/uploads/2023/09/RTP_RT394_SR_StoreOps_Benchmark_Surv_0923_feat-480x270.jpg 480w, https://www.retailtouchpoints.com/wp-content/uploads/2023/09/RTP_RT394_SR_StoreOps_Benchmark_Surv_0923_feat-600x338.jpg 600w, https://www.retailtouchpoints.com/wp-content/uploads/2023/09/RTP_RT394_SR_StoreOps_Benchmark_Surv_0923_feat-768x432.jpg 768w, https://www.retailtouchpoints.com/wp-content/uploads/2023/09/RTP_RT394_SR_StoreOps_Benchmark_Surv_0923_feat-960x540.jpg 960w, https://www.retailtouchpoints.com/wp-content/uploads/2023/09/RTP_RT394_SR_StoreOps_Benchmark_Surv_0923_feat.jpg 1200w" sizes="(max-width: 480px) 100vw, 480px" /></noscript> </a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ad6dde6" data-id="ad6dde6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-b086b90 elementor-icon-list--layout-inline elementor-align-left ArticleLoopMeta elementor-widget__width-auto elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="b086b90" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items elementor-inline-items"> <li class="elementor-icon-list-item elementor-inline-item"> <span class="elementor-icon-list-text">1 year ago</span> </li> </ul> </div> </div> <div class="elementor-element elementor-element-9ab2742 Headline elementor-widget elementor-widget-heading" data-id="9ab2742" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-default"><a href="https://www.retailtouchpoints.com/resources/store-operations-benchmark-survey-2023">2023 Store Operations Benchmark Survey</a></h3> </div> </div> <div class="elementor-element elementor-element-17d25ee elementor-widget elementor-widget-text-editor" data-id="17d25ee" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> Associates are merchants’ closest connection to local communities. They know the ins and outs of how their store operates, they understand local… </div> </div> </div> </div> </div> </section> </div> </article> <article id="post-134724" class="elementor-post elementor-grid-item ecs-post-loop post-134724 resources_c type-resources_c status-publish has-post-thumbnail hentry tag-featured tag-retail-thinktank-resources-2024 tag-retail-thinktank-resources-in-omnichannel-strategy-2024 resources_tax_format-research features_c-research-reports"> <div data-elementor-type="loop" data-elementor-id="35808" class="elementor elementor-35808 elementor-location-archive post-134724 resources_c type-resources_c status-publish has-post-thumbnail hentry tag-featured tag-retail-thinktank-resources-2024 tag-retail-thinktank-resources-in-omnichannel-strategy-2024 resources_tax_format-research features_c-research-reports" data-elementor-post-type="elementor_library"> <section class="elementor-section elementor-top-section elementor-element elementor-element-f2df5b1 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="f2df5b1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-125074e" data-id="125074e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9c044ef elementor-widget elementor-widget-image" data-id="9c044ef" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.retailtouchpoints.com/resources/customer-loyalty-and-personalization-benchmark-survey-inflation-hinders-acquisition-and-retention-efforts-2023"> <img loading="lazy" width="480" height="270" data-src="https://www.retailtouchpoints.com/wp-content/uploads/2023/06/RTP_RT382_SURV_Loyalty_Personalization_0623_feat-480x270.jpg" class="attachment-rtpv4-169-480270 size size-rtpv4-169-480270 size wp-image-134732 lazyload" alt="RTP_RT382_SURV_Loyalty_Personalization_0623_feat" data-srcset="https://www.retailtouchpoints.com/wp-content/uploads/2023/06/RTP_RT382_SURV_Loyalty_Personalization_0623_feat-480x270.jpg 480w, https://www.retailtouchpoints.com/wp-content/uploads/2023/06/RTP_RT382_SURV_Loyalty_Personalization_0623_feat-600x338.jpg 600w, https://www.retailtouchpoints.com/wp-content/uploads/2023/06/RTP_RT382_SURV_Loyalty_Personalization_0623_feat-768x432.jpg 768w, https://www.retailtouchpoints.com/wp-content/uploads/2023/06/RTP_RT382_SURV_Loyalty_Personalization_0623_feat-960x540.jpg 960w, https://www.retailtouchpoints.com/wp-content/uploads/2023/06/RTP_RT382_SURV_Loyalty_Personalization_0623_feat.jpg 1200w" data-sizes="(max-width: 480px) 100vw, 480px" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 480px; --smush-placeholder-aspect-ratio: 480/270;" /><noscript><img loading="lazy" width="480" height="270" src="https://www.retailtouchpoints.com/wp-content/uploads/2023/06/RTP_RT382_SURV_Loyalty_Personalization_0623_feat-480x270.jpg" class="attachment-rtpv4-169-480270 size size-rtpv4-169-480270 size wp-image-134732" alt="RTP_RT382_SURV_Loyalty_Personalization_0623_feat" srcset="https://www.retailtouchpoints.com/wp-content/uploads/2023/06/RTP_RT382_SURV_Loyalty_Personalization_0623_feat-480x270.jpg 480w, https://www.retailtouchpoints.com/wp-content/uploads/2023/06/RTP_RT382_SURV_Loyalty_Personalization_0623_feat-600x338.jpg 600w, https://www.retailtouchpoints.com/wp-content/uploads/2023/06/RTP_RT382_SURV_Loyalty_Personalization_0623_feat-768x432.jpg 768w, https://www.retailtouchpoints.com/wp-content/uploads/2023/06/RTP_RT382_SURV_Loyalty_Personalization_0623_feat-960x540.jpg 960w, https://www.retailtouchpoints.com/wp-content/uploads/2023/06/RTP_RT382_SURV_Loyalty_Personalization_0623_feat.jpg 1200w" sizes="(max-width: 480px) 100vw, 480px" /></noscript> </a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ad6dde6" data-id="ad6dde6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-b086b90 elementor-icon-list--layout-inline elementor-align-left ArticleLoopMeta elementor-widget__width-auto elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="b086b90" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items elementor-inline-items"> <li class="elementor-icon-list-item elementor-inline-item"> <span class="elementor-icon-list-text">1 year ago</span> </li> </ul> </div> </div> <div class="elementor-element elementor-element-9ab2742 Headline elementor-widget elementor-widget-heading" data-id="9ab2742" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-default"><a href="https://www.retailtouchpoints.com/resources/customer-loyalty-and-personalization-benchmark-survey-inflation-hinders-acquisition-and-retention-efforts-2023">2023 Customer Loyalty and Personalization Benchmark Survey: Inflation Hinders Acquisition and Retention Efforts</a></h3> </div> </div> <div class="elementor-element elementor-element-17d25ee elementor-widget elementor-widget-text-editor" data-id="17d25ee" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> Over the last three years, retailers’ efforts to acquire and retain loyal (and hopefully high-spending) customers have been hampered by two major… </div> </div> </div> </div> </div> </section> </div> </article> <article id="post-129179" class="elementor-post elementor-grid-item ecs-post-loop post-129179 resources_c type-resources_c status-publish has-post-thumbnail hentry tag-designretail-featured tag-featured tag-retail-thinktank-resources-2023 tag-retail-thinktank-resources-in-store-ops-design-2023 tag-rice23-content resources_tax_format-report resources_tax_format-research features_c-research-reports"> <div data-elementor-type="loop" data-elementor-id="35808" class="elementor elementor-35808 elementor-location-archive post-129179 resources_c type-resources_c status-publish has-post-thumbnail hentry tag-designretail-featured tag-featured tag-retail-thinktank-resources-2023 tag-retail-thinktank-resources-in-store-ops-design-2023 tag-rice23-content resources_tax_format-report resources_tax_format-research features_c-research-reports" data-elementor-post-type="elementor_library"> <section class="elementor-section elementor-top-section elementor-element elementor-element-f2df5b1 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="f2df5b1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-125074e" data-id="125074e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9c044ef elementor-widget elementor-widget-image" data-id="9c044ef" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.retailtouchpoints.com/resources/how-design-teams-are-maximizing-the-impact-of-new-store-experiences"> <img loading="lazy" width="480" height="270" data-src="https://www.retailtouchpoints.com/wp-content/uploads/2023/03/RTP_RT374_SURV_Store_Design_0323_feat-480x270.jpg" class="attachment-rtpv4-169-480270 size size-rtpv4-169-480270 size wp-image-129182 lazyload" alt="RTP_RT374_SURV_Store_Design_0323_feat" data-srcset="https://www.retailtouchpoints.com/wp-content/uploads/2023/03/RTP_RT374_SURV_Store_Design_0323_feat-480x270.jpg 480w, https://www.retailtouchpoints.com/wp-content/uploads/2023/03/RTP_RT374_SURV_Store_Design_0323_feat-600x338.jpg 600w, https://www.retailtouchpoints.com/wp-content/uploads/2023/03/RTP_RT374_SURV_Store_Design_0323_feat-768x432.jpg 768w, https://www.retailtouchpoints.com/wp-content/uploads/2023/03/RTP_RT374_SURV_Store_Design_0323_feat-960x540.jpg 960w, https://www.retailtouchpoints.com/wp-content/uploads/2023/03/RTP_RT374_SURV_Store_Design_0323_feat.jpg 1200w" data-sizes="(max-width: 480px) 100vw, 480px" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 480px; --smush-placeholder-aspect-ratio: 480/270;" /><noscript><img loading="lazy" width="480" height="270" src="https://www.retailtouchpoints.com/wp-content/uploads/2023/03/RTP_RT374_SURV_Store_Design_0323_feat-480x270.jpg" class="attachment-rtpv4-169-480270 size size-rtpv4-169-480270 size wp-image-129182" alt="RTP_RT374_SURV_Store_Design_0323_feat" srcset="https://www.retailtouchpoints.com/wp-content/uploads/2023/03/RTP_RT374_SURV_Store_Design_0323_feat-480x270.jpg 480w, https://www.retailtouchpoints.com/wp-content/uploads/2023/03/RTP_RT374_SURV_Store_Design_0323_feat-600x338.jpg 600w, https://www.retailtouchpoints.com/wp-content/uploads/2023/03/RTP_RT374_SURV_Store_Design_0323_feat-768x432.jpg 768w, https://www.retailtouchpoints.com/wp-content/uploads/2023/03/RTP_RT374_SURV_Store_Design_0323_feat-960x540.jpg 960w, https://www.retailtouchpoints.com/wp-content/uploads/2023/03/RTP_RT374_SURV_Store_Design_0323_feat.jpg 1200w" sizes="(max-width: 480px) 100vw, 480px" /></noscript> </a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ad6dde6" data-id="ad6dde6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-b086b90 elementor-icon-list--layout-inline elementor-align-left ArticleLoopMeta elementor-widget__width-auto elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="b086b90" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items elementor-inline-items"> <li class="elementor-icon-list-item elementor-inline-item"> <span class="elementor-icon-list-text">2 years ago</span> </li> </ul> </div> </div> <div class="elementor-element elementor-element-9ab2742 Headline elementor-widget elementor-widget-heading" data-id="9ab2742" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-default"><a href="https://www.retailtouchpoints.com/resources/how-design-teams-are-maximizing-the-impact-of-new-store-experiences">How Design Teams are Maximizing the Impact of New Store Experiences</a></h3> </div> </div> <div class="elementor-element elementor-element-17d25ee elementor-widget elementor-widget-text-editor" data-id="17d25ee" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> In 2022, we saw ecommerce sales level and consumers venture back to physical stores. As a result, brands and retailers had to… </div> </div> </div> </div> </div> </section> </div> </article> <article id="post-123453" class="elementor-post elementor-grid-item ecs-post-loop post-123453 resources_c type-resources_c status-publish has-post-thumbnail hentry tag-featured tag-rice23-content resources_tax_format-report resources_tax_format-research features_c-research-reports"> <div data-elementor-type="loop" data-elementor-id="35808" class="elementor elementor-35808 elementor-location-archive post-123453 resources_c type-resources_c status-publish has-post-thumbnail hentry tag-featured tag-rice23-content resources_tax_format-report resources_tax_format-research features_c-research-reports" data-elementor-post-type="elementor_library"> <section class="elementor-section elementor-top-section elementor-element elementor-element-f2df5b1 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="f2df5b1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-125074e" data-id="125074e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9c044ef elementor-widget elementor-widget-image" data-id="9c044ef" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.retailtouchpoints.com/resources/omnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022"> <img loading="lazy" width="480" height="270" data-src="https://www.retailtouchpoints.com/wp-content/uploads/2022/12/RTP_RT364_SURV_Omnichannel_1222_Feat-480x270.jpg" class="attachment-rtpv4-169-480270 size size-rtpv4-169-480270 size wp-image-123454 lazyload" alt="RTP_RT364_SURV_Omnichannel_1222_Feat" 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tabindex="-1">Reports</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-resources_tax_format current-menu-item menu-item-55478"><a href="https://www.retailtouchpoints.com/resources/type/research" aria-current="page" class="elementor-item elementor-item-active" tabindex="-1">Research</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-resources_tax_format menu-item-55475"><a href="https://www.retailtouchpoints.com/resources/type/e-book" class="elementor-item" tabindex="-1">E-books</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-resources_tax_format menu-item-55476"><a href="https://www.retailtouchpoints.com/resources/type/ipaper" class="elementor-item" tabindex="-1">iPapers</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-resources_tax_format menu-item-55483"><a href="https://www.retailtouchpoints.com/resources/type/infographic" class="elementor-item" tabindex="-1">Infographics</a></li> <li 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elementor-divider__element"> About Us </span> </span> </div> </div> </div> <div class="elementor-element elementor-element-b471c36 elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu" data-id="b471c36" data-element_type="widget" data-settings="{"layout":"vertical","submenu_icon":{"value":"<i class=\"\"><\/i>","library":""}}" data-widget_type="nav-menu.default"> <div class="elementor-widget-container"> <nav aria-label="Menu" class="elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none"> <ul id="menu-1-b471c36" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-55610"><a href="https://www.retailtouchpoints.com/about" class="elementor-item">Overview</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55542"><a href="https://retailtouchpoints.com/about/#OurTeam" class="elementor-item elementor-item-anchor">Our Team</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-55608"><a href="https://www.retailtouchpoints.com/advisory-board" class="elementor-item">Advisory Board</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-66198"><a href="https://www.retailtouchpoints.com/awards" class="elementor-item">Awards</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55543"><a href="#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjU1NzQzIiwidG9nZ2xlIjpmYWxzZX0%3D" class="elementor-item elementor-item-anchor">Editorial Calendar</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55544"><a href="#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjU1ODMzIiwidG9nZ2xlIjpmYWxzZX0%3D" class="elementor-item elementor-item-anchor">Advertise / Media Kit</a></li> </ul> </nav> <nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" 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href="#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjU1NzQzIiwidG9nZ2xlIjpmYWxzZX0%3D" class="elementor-item elementor-item-anchor" tabindex="-1">Editorial Calendar</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55544"><a href="#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjU1ODMzIiwidG9nZ2xlIjpmYWxzZX0%3D" class="elementor-item elementor-item-anchor" tabindex="-1">Advertise / Media Kit</a></li> </ul> </nav> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-95dc68f" data-id="95dc68f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-0f7e07f elementor-widget-divider--view-line_text elementor-widget-divider--element-align-left animated-fast elementor-invisible elementor-widget elementor-widget-divider" data-id="0f7e07f" data-element_type="widget" data-settings="{"_animation":"fadeIn","_animation_delay":50}" data-widget_type="divider.default"> <div class="elementor-widget-container"> <div class="elementor-divider"> <span class="elementor-divider-separator"> <span class="elementor-divider__text elementor-divider__element"> Contact Us </span> </span> </div> </div> </div> <div class="elementor-element elementor-element-ea7017c elementor-widget elementor-widget-text-editor" data-id="ea7017c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Address:</strong><br />100 Broadway, 14th Floor<br />New York, NY 10005</p><p><strong>Phone:</strong><br />1.888.603.3626</p><p><strong>Email:</strong><br />info [at] retailtouchpoints.com</p><p><strong>Social:</strong></p> </div> </div> <div class="elementor-element elementor-element-5d6a409 elementor-shape-circle elementor-widget__width-auto elementor-grid-0 e-grid-align-center elementor-widget 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class="fab fa-instagram"></i> </a> </span> <span class="elementor-grid-item"> <a class="elementor-icon elementor-social-icon elementor-social-icon-youtube elementor-animation-shrink elementor-repeater-item-05600f2" href="https://www.youtube.com/retailtouchpoints" target="_blank"> <span class="elementor-screen-only">Youtube</span> <i class="fab fa-youtube"></i> </a> </span> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4605a8f5 elementor-section-content-middle elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4605a8f5" data-element_type="section" data-settings="{"stretch_section":"section-stretched","background_background":"classic"}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-377c6d73" data-id="377c6d73" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-78eed774 elementor-widget elementor-widget-image" data-id="78eed774" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://emeraldx.com"> <img loading="lazy" width="600" height="171" data-src="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/Emerald_Logo_Endorsement_KO-600x171.png" class="attachment-medium size-medium wp-image-110565 lazyload" alt="Powered by Emerald" data-srcset="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/Emerald_Logo_Endorsement_KO-600x171.png 600w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/Emerald_Logo_Endorsement_KO-768x219.png 768w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/Emerald_Logo_Endorsement_KO.png 1250w" data-sizes="(max-width: 600px) 100vw, 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data-elementor-id="55833" class="elementor elementor-55833 elementor-location-popup" data-elementor-settings="{"a11y_navigation":"yes","triggers":[],"timing":[]}" data-elementor-post-type="elementor_library"> <section class="elementor-section elementor-top-section elementor-element elementor-element-1775320 elementor-section-height-full elementor-section-boxed elementor-section-height-default elementor-section-items-middle" data-id="1775320" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-854bfa5" data-id="854bfa5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f5ad377 elementor-widget elementor-widget-heading" data-id="f5ad377" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-default">Access The Media Kit</h3> </div> </div> <div class="elementor-element elementor-element-ed9c898 elementor-widget-divider--view-line elementor-widget elementor-widget-divider" data-id="ed9c898" data-element_type="widget" data-widget_type="divider.default"> <div class="elementor-widget-container"> <div class="elementor-divider"> <span class="elementor-divider-separator"> </span> </div> </div> </div> <div class="elementor-element elementor-element-a9ca0c7 elementor-widget__width-initial elementor-button-align-stretch elementor-widget elementor-widget-form" data-id="a9ca0c7" data-element_type="widget" data-settings="{"_animation":"none","step_next_label":"Next","step_previous_label":"Previous","button_width":"100","step_type":"number_text","step_icon_shape":"circle"}" data-widget_type="form.default"> <div class="elementor-widget-container"> <textarea class="cfef_logic_data_js cfef-hidden"></textarea> <form class="elementor-form" method="post" name="Media Kit Request"> <input type="hidden" name="post_id" value="55833"/> <input type="hidden" name="form_id" value="a9ca0c7"/> <input type="hidden" name="referer_title" value="Research - Retail TouchPoints" /> <div class="elementor-form-fields-wrapper elementor-labels-"> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-FirstName elementor-col-50 elementor-field-required"> <label for="form-field-FirstName" class="elementor-field-label elementor-screen-only"> First Name* </label> <input size="1" type="text" name="form_fields[FirstName]" id="form-field-FirstName" class="elementor-field elementor-size-xs elementor-field-textual" placeholder="First Name" required="required" aria-required="true"> </div> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-LastName elementor-col-50 elementor-field-required"> <label for="form-field-LastName" class="elementor-field-label elementor-screen-only"> Last Name* </label> <input size="1" type="text" name="form_fields[LastName]" id="form-field-LastName" class="elementor-field elementor-size-xs elementor-field-textual" placeholder="Last Name" required="required" aria-required="true"> </div> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-Title elementor-col-50 elementor-field-required"> <label for="form-field-Title" class="elementor-field-label elementor-screen-only"> Job Title* </label> <input size="1" type="text" name="form_fields[Title]" id="form-field-Title" class="elementor-field elementor-size-xs elementor-field-textual" placeholder="Job Title" required="required" aria-required="true"> </div> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-Company elementor-col-50 elementor-field-required"> <label for="form-field-Company" class="elementor-field-label elementor-screen-only"> Company Name* </label> <input size="1" type="text" name="form_fields[Company]" id="form-field-Company" class="elementor-field elementor-size-xs elementor-field-textual" placeholder="Company Name" required="required" aria-required="true"> </div> <div class="elementor-field-type-email elementor-field-group elementor-column elementor-field-group-Email elementor-col-50 elementor-field-required"> <label for="form-field-Email" class="elementor-field-label elementor-screen-only"> Email* </label> <input size="1" type="email" name="form_fields[Email]" id="form-field-Email" class="elementor-field elementor-size-xs elementor-field-textual" placeholder="Email" required="required" aria-required="true"> </div> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-Phone elementor-col-50 elementor-field-required"> <label for="form-field-Phone" class="elementor-field-label elementor-screen-only"> Phone Number* </label> <input size="1" type="text" name="form_fields[Phone]" id="form-field-Phone" class="elementor-field elementor-size-xs elementor-field-textual" placeholder="Phone Number" required="required" aria-required="true"> </div> <div class="elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_4 elementor-col-100"> <h4 style=" margin:10px 0 -10px 0; padding:0; font-size: 1.2rem; font-family: Montserrat; text-transform: uppercase;">Interests:</h4> </div> <div class="elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-contactFormMessage elementor-col-100"> <label for="form-field-contactFormMessage" class="elementor-field-label elementor-screen-only"> Interests* </label> <div class="elementor-field-subgroup "><span class="elementor-field-option"><input type="checkbox" value="Retail Innovation Conference & Expo (Live Event)" id="form-field-contactFormMessage-0" name="form_fields[contactFormMessage][]"> <label for="form-field-contactFormMessage-0">Retail Innovation Conference & Expo (Live Event)</label></span><span class="elementor-field-option"><input type="checkbox" value="Webinars or Webinar Series (Online)" id="form-field-contactFormMessage-1" name="form_fields[contactFormMessage][]"> <label for="form-field-contactFormMessage-1">Webinars or Webinar Series (Online)</label></span><span class="elementor-field-option"><input type="checkbox" value="Custom Content Creation" id="form-field-contactFormMessage-2" name="form_fields[contactFormMessage][]"> <label for="form-field-contactFormMessage-2">Custom Content Creation</label></span><span class="elementor-field-option"><input type="checkbox" value="Lead Generation Campaigns" id="form-field-contactFormMessage-3" name="form_fields[contactFormMessage][]"> <label for="form-field-contactFormMessage-3">Lead Generation Campaigns</label></span><span class="elementor-field-option"><input type="checkbox" value="Display Advertising" id="form-field-contactFormMessage-4" name="form_fields[contactFormMessage][]"> <label for="form-field-contactFormMessage-4">Display Advertising</label></span><span class="elementor-field-option"><input type="checkbox" value="New Interactive Media Opportunities" id="form-field-contactFormMessage-5" name="form_fields[contactFormMessage][]"> <label for="form-field-contactFormMessage-5">New Interactive Media Opportunities</label></span><span class="elementor-field-option"><input type="checkbox" value="Other (Please specify)" id="form-field-contactFormMessage-6" name="form_fields[contactFormMessage][]"> <label for="form-field-contactFormMessage-6">Other (Please specify)</label></span></div> </div> <div class="elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-Lead_Type__c elementor-col-100"> <input size="1" type="hidden" name="form_fields[Lead_Type__c]" id="form-field-Lead_Type__c" class="elementor-field elementor-size-xs elementor-field-textual" value="Retail TouchPoints (RTP)"> </div> <div class="elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-customWebhookID elementor-col-100"> <input size="1" type="hidden" name="form_fields[customWebhookID]" id="form-field-customWebhookID" class="elementor-field elementor-size-xs elementor-field-textual" value="RTP_Media-Kit-Form"> </div> <div class="elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-ReCAPTCHA elementor-col-100 recaptcha_v3-bottomleft"> <div class="elementor-field" id="form-field-ReCAPTCHA"><div class="elementor-g-recaptcha" data-sitekey="6LcCvdMUAAAAAEXtqxM-2oCZ4d9g0I0LA7I8QM8N" data-type="v3" data-action="Form" data-badge="bottomleft" data-size="invisible"></div></div> </div> <div class="elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons"> <button class="elementor-button elementor-size-md" type="submit"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Submit</span> </span> </button> </div> </div> </form> </div> </div> </div> </div> </div> </section> </div> <div data-elementor-type="popup" data-elementor-id="55743" class="elementor elementor-55743 elementor-location-popup" data-elementor-settings="{"a11y_navigation":"yes","triggers":[],"timing":[]}" data-elementor-post-type="elementor_library"> <section class="elementor-section elementor-top-section elementor-element elementor-element-1c820c6 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1c820c6" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fc8861f" data-id="fc8861f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-bc767cb elementor-widget elementor-widget-heading" data-id="bc767cb" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-default">Access Our Editorial Calendar</h3> </div> </div> <div class="elementor-element elementor-element-c8d20f1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider" data-id="c8d20f1" data-element_type="widget" data-widget_type="divider.default"> <div class="elementor-widget-container"> <div class="elementor-divider"> <span class="elementor-divider-separator"> </span> </div> </div> </div> <div class="elementor-element elementor-element-ee2196f elementor-button-align-stretch elementor-widget elementor-widget-form" data-id="ee2196f" data-element_type="widget" data-settings="{"_animation":"none","step_next_label":"Next","step_previous_label":"Previous","button_width":"100","step_type":"number_text","step_icon_shape":"circle"}" data-widget_type="form.default"> <div class="elementor-widget-container"> <textarea class="cfef_logic_data_js cfef-hidden"></textarea> <form class="elementor-form" method="post" name="Editorial Calendar Request"> <input type="hidden" name="post_id" value="55743"/> <input type="hidden" name="form_id" value="ee2196f"/> <input type="hidden" name="referer_title" value="Research - Retail TouchPoints" /> <div class="elementor-form-fields-wrapper elementor-labels-"> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required"> <label for="form-field-name" class="elementor-field-label elementor-screen-only"> First Name* </label> <input size="1" type="text" name="form_fields[name]" id="form-field-name" class="elementor-field elementor-size-sm elementor-field-textual" placeholder="First Name" required="required" aria-required="true"> </div> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_1 elementor-col-50 elementor-field-required"> <label for="form-field-field_1" class="elementor-field-label elementor-screen-only"> Last Name* </label> <input size="1" type="text" name="form_fields[field_1]" id="form-field-field_1" class="elementor-field elementor-size-sm elementor-field-textual" placeholder="Last Name" required="required" aria-required="true"> </div> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_2 elementor-col-50 elementor-field-required"> <label for="form-field-field_2" class="elementor-field-label elementor-screen-only"> Job Title* </label> <input size="1" type="text" name="form_fields[field_2]" id="form-field-field_2" class="elementor-field elementor-size-sm elementor-field-textual" placeholder="Job Title" required="required" aria-required="true"> </div> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_3 elementor-col-50 elementor-field-required"> <label for="form-field-field_3" class="elementor-field-label elementor-screen-only"> Company Name* </label> <input size="1" type="text" name="form_fields[field_3]" id="form-field-field_3" class="elementor-field elementor-size-sm elementor-field-textual" placeholder="Company Name" required="required" aria-required="true"> </div> <div class="elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required"> <label for="form-field-email" class="elementor-field-label elementor-screen-only"> Email* </label> <input size="1" type="email" name="form_fields[email]" id="form-field-email" class="elementor-field elementor-size-sm elementor-field-textual" placeholder="Email" required="required" aria-required="true"> </div> <div class="elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required"> <label for="form-field-message" class="elementor-field-label elementor-screen-only"> Topics Of Interest* </label> <textarea class="elementor-field-textual elementor-field elementor-size-sm" name="form_fields[message]" id="form-field-message" rows="4" placeholder="Topics Of Interest" required="required" aria-required="true"></textarea> </div> <div class="elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_7 elementor-col-100"> <br><hr><br><span style="font-size: .9rem; line-height:1.3rem; padding-bottom: 10px;">If you are downloading this on behalf of a client, please provide the company name and website information below:</span><br> </div> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_4 elementor-col-50"> <label for="form-field-field_4" class="elementor-field-label elementor-screen-only"> Client's Company Name </label> <input size="1" type="text" name="form_fields[field_4]" id="form-field-field_4" class="elementor-field elementor-size-sm elementor-field-textual" placeholder="Client's Company Name"> </div> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_5 elementor-col-50"> <label for="form-field-field_5" class="elementor-field-label elementor-screen-only"> Client's Website </label> <input size="1" type="text" name="form_fields[field_5]" id="form-field-field_5" class="elementor-field elementor-size-sm elementor-field-textual" placeholder="Client's Website"> </div> <div class="elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_6107679 elementor-col-100 recaptcha_v3-bottomleft"> <div class="elementor-field" id="form-field-field_6107679"><div class="elementor-g-recaptcha" data-sitekey="6LcCvdMUAAAAAEXtqxM-2oCZ4d9g0I0LA7I8QM8N" data-type="v3" data-action="Form" data-badge="bottomleft" data-size="invisible"></div></div> </div> <div class="elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons"> 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