CINXE.COM

2022 Omnichannel and Fulfillment Benchmark Report: Stores Become Last Mile Staging Grounds as Retailers Pursue Convenience - Retail TouchPoints

<!doctype html> <html lang="en-US"> <head> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1"> <link rel="profile" href="https://gmpg.org/xfn/11"> <meta name='robots' content='index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1' /> <style>img:is([sizes="auto" i], [sizes^="auto," i]) { contain-intrinsic-size: 3000px 1500px }</style> <!-- OneTrust Cookies Consent Notice start for retailtouchpoints.com --> <script type="text/javascript" src=https://cdn.cookielaw.org/consent/f80e0fe6-2d70-4d28-b3f3-a82f5b87ae6d/OtAutoBlock.js ></script> <script src=https://cdn.cookielaw.org/scripttemplates/otSDKStub.js type="text/javascript" charset="UTF-8" data-domain-script="f80e0fe6-2d70-4d28-b3f3-a82f5b87ae6d" ></script> <script type="text/javascript"> function OptanonWrapper() { } </script> <!-- OneTrust Cookies Consent Notice end for retailtouchpoints.com --> <link rel='stylesheet' id='hubspot-global-css' href='https://cdn.jsdelivr.net/gh/Reach-Marketing/emx-hubspot@main/emerald-privacy-global.css' type='text/css' media='all' /> <link rel='stylesheet' id='hubspot-css' href='https://cdn.jsdelivr.net/gh/Reach-Marketing/emx-hubspot@main/emerald-privacy-retailtouchpoints.css' type='text/css' media='all' /> <!-- This site is optimized with the Yoast SEO plugin v23.9 - https://yoast.com/wordpress/plugins/seo/ --> <title>2022 Omnichannel and Fulfillment Benchmark Report: Stores Become Last Mile Staging Grounds as Retailers Pursue Convenience - Retail TouchPoints</title> <link rel="canonical" href="https://www.retailtouchpoints.com/resources/omnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022" /> <meta property="og:locale" content="en_US" /> <meta property="og:type" content="article" /> <meta property="og:title" content="2022 Omnichannel and Fulfillment Benchmark Report: Stores Become Last Mile Staging Grounds as Retailers Pursue Convenience - Retail TouchPoints" /> <meta property="og:description" content="While the pandemic is finally coming to an end, the way it forever altered shopper behavior remains clear: shoppers expect a seamless experience from site to store, and retailers are continuing to experiment with the best ways to deliver on this need. However, as retailers adopt more channels, the complexity of managing operations grows. Shoppers [&hellip;]" /> <meta property="og:url" content="https://www.retailtouchpoints.com/resources/omnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022" /> <meta property="og:site_name" content="Retail TouchPoints" /> <meta property="article:publisher" content="https://facebook.com/retailtoucpoints" /> <meta property="article:modified_time" content="2023-03-14T22:46:08+00:00" /> <meta property="og:image" content="http://www.retailtouchpoints.com/wp-content/uploads/2022/12/RTP_RT364_SURV_Omnichannel_1222_Feat.jpg" /> <meta property="og:image:width" content="1200" /> <meta property="og:image:height" content="675" /> <meta property="og:image:type" content="image/jpeg" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:site" content="@rtouchpoints" /> <meta name="twitter:label1" content="Est. reading time" /> <meta name="twitter:data1" content="1 minute" /> <script type="application/ld+json" class="yoast-schema-graph">{"@context":"https://schema.org","@graph":[{"@type":["Article","Report"],"@id":"https://www.retailtouchpoints.com/resources/omnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022#article","isPartOf":{"@id":"https://www.retailtouchpoints.com/resources/omnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022"},"author":{"name":"Bryan Wassel","@id":"https://www.retailtouchpoints.com/#/schema/person/f7f355486084ba244a9bac91061a49a9"},"headline":"2022 Omnichannel and Fulfillment Benchmark Report: Stores Become Last Mile Staging Grounds as Retailers Pursue Convenience","datePublished":"2022-12-13T15:00:35+00:00","dateModified":"2023-03-14T22:46:08+00:00","mainEntityOfPage":{"@id":"https://www.retailtouchpoints.com/resources/omnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022"},"wordCount":184,"publisher":{"@id":"https://www.retailtouchpoints.com/#organization"},"image":{"@id":"https://www.retailtouchpoints.com/resources/omnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022#primaryimage"},"thumbnailUrl":"https://www.retailtouchpoints.com/wp-content/uploads/2022/12/RTP_RT364_SURV_Omnichannel_1222_Feat.jpg","keywords":["Featured","RICE23-Content"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https://www.retailtouchpoints.com/resources/omnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022","url":"https://www.retailtouchpoints.com/resources/omnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022","name":"2022 Omnichannel and Fulfillment Benchmark Report: Stores Become Last Mile Staging Grounds as Retailers Pursue Convenience - Retail TouchPoints","isPartOf":{"@id":"https://www.retailtouchpoints.com/#website"},"primaryImageOfPage":{"@id":"https://www.retailtouchpoints.com/resources/omnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022#primaryimage"},"image":{"@id":"https://www.retailtouchpoints.com/resources/omnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022#primaryimage"},"thumbnailUrl":"https://www.retailtouchpoints.com/wp-content/uploads/2022/12/RTP_RT364_SURV_Omnichannel_1222_Feat.jpg","datePublished":"2022-12-13T15:00:35+00:00","dateModified":"2023-03-14T22:46:08+00:00","breadcrumb":{"@id":"https://www.retailtouchpoints.com/resources/omnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https://www.retailtouchpoints.com/resources/omnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https://www.retailtouchpoints.com/resources/omnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022#primaryimage","url":"https://www.retailtouchpoints.com/wp-content/uploads/2022/12/RTP_RT364_SURV_Omnichannel_1222_Feat.jpg","contentUrl":"https://www.retailtouchpoints.com/wp-content/uploads/2022/12/RTP_RT364_SURV_Omnichannel_1222_Feat.jpg","width":1200,"height":675,"caption":"RTP_RT364_SURV_Omnichannel_1222_Feat"},{"@type":"BreadcrumbList","@id":"https://www.retailtouchpoints.com/resources/omnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://www.retailtouchpoints.com/"},{"@type":"ListItem","position":2,"name":"Resources","item":"https://www.retailtouchpoints.com/resources"},{"@type":"ListItem","position":3,"name":"2022 Omnichannel and Fulfillment Benchmark Report: Stores Become Last Mile Staging Grounds as Retailers Pursue Convenience"}]},{"@type":"WebSite","@id":"https://www.retailtouchpoints.com/#website","url":"https://www.retailtouchpoints.com/","name":"Retail TouchPoints","description":"Your source for the latest retail news and trends","publisher":{"@id":"https://www.retailtouchpoints.com/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://www.retailtouchpoints.com/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https://www.retailtouchpoints.com/#organization","name":"Retail TouchPoints","url":"https://www.retailtouchpoints.com/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https://www.retailtouchpoints.com/#/schema/logo/image/","url":"https://www.retailtouchpoints.com/wp-content/uploads/2020/01/Retail_Touch_Points_Logo_300dpi.png","contentUrl":"https://www.retailtouchpoints.com/wp-content/uploads/2020/01/Retail_Touch_Points_Logo_300dpi.png","width":1920,"height":432,"caption":"Retail TouchPoints"},"image":{"@id":"https://www.retailtouchpoints.com/#/schema/logo/image/"},"sameAs":["https://facebook.com/retailtoucpoints","https://x.com/rtouchpoints","https://instagram.com/rtouchpoints","https://www.linkedin.com/company/retail-touchpoints"]},{"@type":"Person","@id":"https://www.retailtouchpoints.com/#/schema/person/f7f355486084ba244a9bac91061a49a9","name":"Bryan Wassel","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https://www.retailtouchpoints.com/#/schema/person/image/","url":"https://secure.gravatar.com/avatar/804b65391ea6e298d369f4da09a8eeb5?s=96&d=mm&r=g","contentUrl":"https://secure.gravatar.com/avatar/804b65391ea6e298d369f4da09a8eeb5?s=96&d=mm&r=g","caption":"Bryan Wassel"}}]}</script> <!-- / Yoast SEO plugin. --> <link rel='dns-prefetch' href='//cdn.parsely.com' /> <link rel="alternate" type="application/rss+xml" title="Retail TouchPoints &raquo; Feed" href="https://www.retailtouchpoints.com/feed" /> <link rel="alternate" type="application/rss+xml" title="Retail TouchPoints &raquo; Comments Feed" href="https://www.retailtouchpoints.com/comments/feed" /> <script type="text/javascript"> /* <![CDATA[ */ window._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/svg\/","svgExt":".svg","source":{"concatemoji":"https:\/\/www.retailtouchpoints.com\/wp-includes\/js\/wp-emoji-release.min.js?ver=af6424b2a58a75d9886a4666306acb01"}}; /*! This file is auto-generated */ !function(i,n){var o,s,e;function c(e){try{var t={supportTests:e,timestamp:(new Date).valueOf()};sessionStorage.setItem(o,JSON.stringify(t))}catch(e){}}function p(e,t,n){e.clearRect(0,0,e.canvas.width,e.canvas.height),e.fillText(t,0,0);var t=new Uint32Array(e.getImageData(0,0,e.canvas.width,e.canvas.height).data),r=(e.clearRect(0,0,e.canvas.width,e.canvas.height),e.fillText(n,0,0),new Uint32Array(e.getImageData(0,0,e.canvas.width,e.canvas.height).data));return t.every(function(e,t){return e===r[t]})}function u(e,t,n){switch(t){case"flag":return n(e,"\ud83c\udff3\ufe0f\u200d\u26a7\ufe0f","\ud83c\udff3\ufe0f\u200b\u26a7\ufe0f")?!1:!n(e,"\ud83c\uddfa\ud83c\uddf3","\ud83c\uddfa\u200b\ud83c\uddf3")&&!n(e,"\ud83c\udff4\udb40\udc67\udb40\udc62\udb40\udc65\udb40\udc6e\udb40\udc67\udb40\udc7f","\ud83c\udff4\u200b\udb40\udc67\u200b\udb40\udc62\u200b\udb40\udc65\u200b\udb40\udc6e\u200b\udb40\udc67\u200b\udb40\udc7f");case"emoji":return!n(e,"\ud83d\udc26\u200d\u2b1b","\ud83d\udc26\u200b\u2b1b")}return!1}function f(e,t,n){var r="undefined"!=typeof WorkerGlobalScope&&self instanceof WorkerGlobalScope?new OffscreenCanvas(300,150):i.createElement("canvas"),a=r.getContext("2d",{willReadFrequently:!0}),o=(a.textBaseline="top",a.font="600 32px Arial",{});return e.forEach(function(e){o[e]=t(a,e,n)}),o}function t(e){var t=i.createElement("script");t.src=e,t.defer=!0,i.head.appendChild(t)}"undefined"!=typeof Promise&&(o="wpEmojiSettingsSupports",s=["flag","emoji"],n.supports={everything:!0,everythingExceptFlag:!0},e=new Promise(function(e){i.addEventListener("DOMContentLoaded",e,{once:!0})}),new Promise(function(t){var n=function(){try{var e=JSON.parse(sessionStorage.getItem(o));if("object"==typeof e&&"number"==typeof e.timestamp&&(new Date).valueOf()<e.timestamp+604800&&"object"==typeof e.supportTests)return e.supportTests}catch(e){}return null}();if(!n){if("undefined"!=typeof Worker&&"undefined"!=typeof OffscreenCanvas&&"undefined"!=typeof URL&&URL.createObjectURL&&"undefined"!=typeof Blob)try{var e="postMessage("+f.toString()+"("+[JSON.stringify(s),u.toString(),p.toString()].join(",")+"));",r=new Blob([e],{type:"text/javascript"}),a=new Worker(URL.createObjectURL(r),{name:"wpTestEmojiSupports"});return void(a.onmessage=function(e){c(n=e.data),a.terminate(),t(n)})}catch(e){}c(n=f(s,u,p))}t(n)}).then(function(e){for(var t in e)n.supports[t]=e[t],n.supports.everything=n.supports.everything&&n.supports[t],"flag"!==t&&(n.supports.everythingExceptFlag=n.supports.everythingExceptFlag&&n.supports[t]);n.supports.everythingExceptFlag=n.supports.everythingExceptFlag&&!n.supports.flag,n.DOMReady=!1,n.readyCallback=function(){n.DOMReady=!0}}).then(function(){return e}).then(function(){var e;n.supports.everything||(n.readyCallback(),(e=n.source||{}).concatemoji?t(e.concatemoji):e.wpemoji&&e.twemoji&&(t(e.twemoji),t(e.wpemoji)))}))}((window,document),window._wpemojiSettings); /* ]]> */ </script> <style id='wp-emoji-styles-inline-css' type='text/css'> img.wp-smiley, img.emoji { display: inline !important; border: none !important; box-shadow: none !important; height: 1em !important; width: 1em !important; margin: 0 0.07em !important; vertical-align: -0.1em !important; background: none !important; padding: 0 !important; } </style> <link rel='stylesheet' id='wp-block-library-css' href='https://www.retailtouchpoints.com/wp-includes/css/dist/block-library/style.min.css?ver=af6424b2a58a75d9886a4666306acb01' type='text/css' media='all' /> <style id='wp-parsely-recommendations-style-inline-css' type='text/css'> .parsely-recommendations-list-title{font-size:1.2em}.parsely-recommendations-list{list-style:none;padding:unset}.parsely-recommendations-cardbody{overflow:hidden;padding:.8em;text-overflow:ellipsis;white-space:nowrap}.parsely-recommendations-cardmedia{padding:.8em .8em 0} </style> <style id='classic-theme-styles-inline-css' type='text/css'> /*! This file is auto-generated */ .wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none} </style> <style id='global-styles-inline-css' type='text/css'> :root{--wp--preset--aspect-ratio--square: 1;--wp--preset--aspect-ratio--4-3: 4/3;--wp--preset--aspect-ratio--3-4: 3/4;--wp--preset--aspect-ratio--3-2: 3/2;--wp--preset--aspect-ratio--2-3: 2/3;--wp--preset--aspect-ratio--16-9: 16/9;--wp--preset--aspect-ratio--9-16: 9/16;--wp--preset--color--black: #000000;--wp--preset--color--cyan-bluish-gray: #abb8c3;--wp--preset--color--white: #ffffff;--wp--preset--color--pale-pink: #f78da7;--wp--preset--color--vivid-red: #cf2e2e;--wp--preset--color--luminous-vivid-orange: #ff6900;--wp--preset--color--luminous-vivid-amber: #fcb900;--wp--preset--color--light-green-cyan: #7bdcb5;--wp--preset--color--vivid-green-cyan: #00d084;--wp--preset--color--pale-cyan-blue: #8ed1fc;--wp--preset--color--vivid-cyan-blue: #0693e3;--wp--preset--color--vivid-purple: #9b51e0;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple: linear-gradient(135deg,rgba(6,147,227,1) 0%,rgb(155,81,224) 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan: linear-gradient(135deg,rgb(122,220,180) 0%,rgb(0,208,130) 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange: linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red: linear-gradient(135deg,rgba(255,105,0,1) 0%,rgb(207,46,46) 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray: linear-gradient(135deg,rgb(238,238,238) 0%,rgb(169,184,195) 100%);--wp--preset--gradient--cool-to-warm-spectrum: linear-gradient(135deg,rgb(74,234,220) 0%,rgb(151,120,209) 20%,rgb(207,42,186) 40%,rgb(238,44,130) 60%,rgb(251,105,98) 80%,rgb(254,248,76) 100%);--wp--preset--gradient--blush-light-purple: linear-gradient(135deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%);--wp--preset--gradient--blush-bordeaux: linear-gradient(135deg,rgb(254,205,165) 0%,rgb(254,45,45) 50%,rgb(107,0,62) 100%);--wp--preset--gradient--luminous-dusk: linear-gradient(135deg,rgb(255,203,112) 0%,rgb(199,81,192) 50%,rgb(65,88,208) 100%);--wp--preset--gradient--pale-ocean: linear-gradient(135deg,rgb(255,245,203) 0%,rgb(182,227,212) 50%,rgb(51,167,181) 100%);--wp--preset--gradient--electric-grass: linear-gradient(135deg,rgb(202,248,128) 0%,rgb(113,206,126) 100%);--wp--preset--gradient--midnight: linear-gradient(135deg,rgb(2,3,129) 0%,rgb(40,116,252) 100%);--wp--preset--font-size--small: 13px;--wp--preset--font-size--medium: 20px;--wp--preset--font-size--large: 36px;--wp--preset--font-size--x-large: 42px;--wp--preset--spacing--20: 0.44rem;--wp--preset--spacing--30: 0.67rem;--wp--preset--spacing--40: 1rem;--wp--preset--spacing--50: 1.5rem;--wp--preset--spacing--60: 2.25rem;--wp--preset--spacing--70: 3.38rem;--wp--preset--spacing--80: 5.06rem;--wp--preset--shadow--natural: 6px 6px 9px rgba(0, 0, 0, 0.2);--wp--preset--shadow--deep: 12px 12px 50px rgba(0, 0, 0, 0.4);--wp--preset--shadow--sharp: 6px 6px 0px rgba(0, 0, 0, 0.2);--wp--preset--shadow--outlined: 6px 6px 0px -3px rgba(255, 255, 255, 1), 6px 6px rgba(0, 0, 0, 1);--wp--preset--shadow--crisp: 6px 6px 0px rgba(0, 0, 0, 1);}:where(.is-layout-flex){gap: 0.5em;}:where(.is-layout-grid){gap: 0.5em;}body .is-layout-flex{display: flex;}.is-layout-flex{flex-wrap: wrap;align-items: center;}.is-layout-flex > :is(*, div){margin: 0;}body .is-layout-grid{display: grid;}.is-layout-grid > :is(*, div){margin: 0;}:where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;}:where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;}.has-black-color{color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color: var(--wp--preset--color--white) !important;}.has-pale-pink-color{color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color: var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color: var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color: var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color: var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color: var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background: var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background: var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background: var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background: var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background: var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background: var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background: var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background: var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background: var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background: var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size: var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size: var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size: var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size: var(--wp--preset--font-size--x-large) !important;} :where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;} :where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;} :root :where(.wp-block-pullquote){font-size: 1.5em;line-height: 1.6;} </style> <link rel='stylesheet' id='amazonpolly-css' href='https://www.retailtouchpoints.com/wp-content/plugins/amazon-polly/public/css/amazonpolly-public.css?ver=1.0.0' type='text/css' media='all' /> <link rel='stylesheet' id='taxonomy-image-plugin-public-css' href='https://www.retailtouchpoints.com/wp-content/plugins/taxonomy-images/css/style.css?ver=0.9.6' type='text/css' media='screen' /> <link rel='stylesheet' id='hello-elementor-theme-style-css' href='https://www.retailtouchpoints.com/wp-content/themes/retail-touchpoints/theme.min.css?ver=2.2.0' type='text/css' media='all' /> <link rel='stylesheet' id='hello-elementor-child-style-css' href='https://www.retailtouchpoints.com/wp-content/themes/retail-touchpoints-child/style.css?ver=1.0.0' type='text/css' media='all' /> <link rel='stylesheet' id='hello-elementor-css' href='https://www.retailtouchpoints.com/wp-content/themes/retail-touchpoints/style.min.css?ver=2.2.0' type='text/css' media='all' /> <link rel='stylesheet' id='font-awesome-all-css' href='https://www.retailtouchpoints.com/wp-content/plugins/jet-menu/assets/public/lib/font-awesome/css/all.min.css?ver=5.12.0' type='text/css' media='all' /> <link rel='stylesheet' id='font-awesome-v4-shims-css' href='https://www.retailtouchpoints.com/wp-content/plugins/jet-menu/assets/public/lib/font-awesome/css/v4-shims.min.css?ver=5.12.0' type='text/css' media='all' /> <link rel='stylesheet' id='jet-menu-public-styles-css' href='https://www.retailtouchpoints.com/wp-content/plugins/jet-menu/assets/public/css/public.css?ver=2.4.5' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-frontend-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/css/frontend.min.css?ver=3.25.9' type='text/css' media='all' /> <link rel='stylesheet' id='widget-heading-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/css/widget-heading.min.css?ver=3.25.9' type='text/css' media='all' /> <link rel='stylesheet' id='e-animation-grow-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/lib/animations/styles/e-animation-grow.min.css?ver=3.25.9' type='text/css' media='all' /> <link rel='stylesheet' id='widget-image-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/css/widget-image.min.css?ver=3.25.9' type='text/css' media='all' /> <link rel='stylesheet' id='e-animation-shrink-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/lib/animations/styles/e-animation-shrink.min.css?ver=3.25.9' type='text/css' media='all' /> <link rel='stylesheet' id='widget-social-icons-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/css/widget-social-icons.min.css?ver=3.25.9' type='text/css' media='all' /> <link rel='stylesheet' id='e-apple-webkit-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/css/conditionals/apple-webkit.min.css?ver=3.25.9' type='text/css' media='all' /> <link rel='stylesheet' id='widget-nav-menu-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor-pro/assets/css/widget-nav-menu.min.css?ver=3.24.1' type='text/css' media='all' /> <link rel='stylesheet' id='widget-icon-list-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/css/widget-icon-list.min.css?ver=3.25.9' type='text/css' media='all' /> <link rel='stylesheet' id='widget-theme-elements-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor-pro/assets/css/widget-theme-elements.min.css?ver=3.24.1' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-icons-shared-0-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/lib/font-awesome/css/fontawesome.min.css?ver=5.15.3' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-icons-fa-solid-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/lib/font-awesome/css/solid.min.css?ver=5.15.3' type='text/css' media='all' /> <link rel='stylesheet' id='e-animation-fadeIn-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/lib/animations/styles/fadeIn.min.css?ver=3.25.9' type='text/css' media='all' /> <link rel='stylesheet' id='widget-divider-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/css/widget-divider.min.css?ver=3.25.9' type='text/css' media='all' /> <link rel='stylesheet' id='widget-text-editor-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/css/widget-text-editor.min.css?ver=3.25.9' type='text/css' media='all' /> <link rel='stylesheet' id='widget-forms-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor-pro/assets/css/widget-forms.min.css?ver=3.24.1' type='text/css' media='all' /> <link rel='stylesheet' id='flatpickr-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/lib/flatpickr/flatpickr.min.css?ver=4.1.4' type='text/css' media='all' /> <link rel='stylesheet' id='widget-share-buttons-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor-pro/assets/css/widget-share-buttons.min.css?ver=3.24.1' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-icons-fa-brands-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/lib/font-awesome/css/brands.min.css?ver=5.15.3' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-icons-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/lib/eicons/css/elementor-icons.min.css?ver=5.32.0' type='text/css' media='all' /> <link rel='stylesheet' id='swiper-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/lib/swiper/css/swiper.min.css?ver=5.3.6' type='text/css' media='all' /> <link rel='stylesheet' id='e-swiper-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/css/conditionals/e-swiper.min.css?ver=3.25.9' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-76674-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-76674.css?ver=1732435390' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-pro-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor-pro/assets/css/frontend.min.css?ver=3.24.1' type='text/css' media='all' /> <link rel='stylesheet' id='jet-blog-css' href='https://www.retailtouchpoints.com/wp-content/plugins/jet-blog/assets/css/jet-blog.css?ver=2.4.0' type='text/css' media='all' /> <link rel='stylesheet' id='font-awesome-5-all-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/lib/font-awesome/css/all.min.css?ver=3.25.9' type='text/css' media='all' /> <link rel='stylesheet' id='font-awesome-4-shim-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/lib/font-awesome/css/v4-shims.min.css?ver=3.25.9' type='text/css' media='all' /> <link rel='stylesheet' id='namogo-icons-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor-extras/assets/lib/nicons/css/nicons.css?ver=2.2.52' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-extras-frontend-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor-extras/assets/css/frontend.min.css?ver=2.2.52' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-36120-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-36120.css?ver=1732634948' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-36126-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-36126.css?ver=1732435396' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-51375-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-51375.css?ver=1732435503' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-55833-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-55833.css?ver=1732435397' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-55743-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-55743.css?ver=1732435397' type='text/css' media='all' /> <style id='hide_field_class_style-inline-css' type='text/css'> .cfef-hidden { display: none !important; } </style> <link rel='stylesheet' id='ecs-styles-css' href='https://www.retailtouchpoints.com/wp-content/plugins/ele-custom-skin/assets/css/ecs-style.css?ver=3.1.9' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-35755-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-35755.css?ver=1691079207' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-35774-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-35774.css?ver=1674487309' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-35808-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-35808.css?ver=1606206239' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-36035-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-36035.css?ver=1606205938' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-36315-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-36315.css?ver=1578587978' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-36606-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-36606.css?ver=1691079396' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-50686-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-50686.css?ver=1578587959' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-55171-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-55171.css?ver=1692709935' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-55350-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-55350.css?ver=1671105334' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-56003-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-56003.css?ver=1718705018' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-66057-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-66057.css?ver=1607892306' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-68093-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-68093.css?ver=1689667834' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-68268-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-68268.css?ver=1588154319' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-68275-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-68275.css?ver=1588172895' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-68279-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-68279.css?ver=1588154286' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-68641-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-68641.css?ver=1593624384' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-73285-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-73285.css?ver=1671105377' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-73817-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-73817.css?ver=1606996768' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-74623-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-74623.css?ver=1607441427' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-74866-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-74866.css?ver=1607947904' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-81519-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-81519.css?ver=1687789354' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-81543-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-81543.css?ver=1623674329' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-82105-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-82105.css?ver=1687789377' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-82276-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-82276.css?ver=1623689717' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-82300-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-82300.css?ver=1687789398' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-82354-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-82354.css?ver=1689667815' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-82464-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-82464.css?ver=1719222616' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-112026-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-112026.css?ver=1719394784' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-123680-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-123680.css?ver=1671101031' type='text/css' media='all' /> <link rel='stylesheet' id='google-fonts-1-css' href='https://fonts.googleapis.com/css?family=Roboto%3A100%2C100italic%2C200%2C200italic%2C300%2C300italic%2C400%2C400italic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic%2C900%2C900italic%7CRoboto+Slab%3A100%2C100italic%2C200%2C200italic%2C300%2C300italic%2C400%2C400italic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic%2C900%2C900italic%7CAbril+Fatface%3A100%2C100italic%2C200%2C200italic%2C300%2C300italic%2C400%2C400italic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic%2C900%2C900italic%7CMontserrat%3A100%2C100italic%2C200%2C200italic%2C300%2C300italic%2C400%2C400italic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic%2C900%2C900italic&#038;display=auto&#038;ver=af6424b2a58a75d9886a4666306acb01' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-icons-fa-regular-css' href='https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/lib/font-awesome/css/regular.min.css?ver=5.15.3' type='text/css' media='all' /> <link rel="preconnect" href="https://fonts.gstatic.com/" crossorigin><script type="text/javascript" src="https://www.retailtouchpoints.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1" id="jquery-core-js"></script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.4.1" id="jquery-migrate-js"></script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/amazon-polly/public/js/amazonpolly-public.js?ver=1.0.0" id="amazonpolly-js"></script> <script type="text/javascript" id="custom-menu-link-js-js-extra"> /* <![CDATA[ */ var menuImage = {"imageSrc":"https:\/\/www.retailtouchpoints.com\/wp-content\/plugins\/universal-custom-footerv1.4.9\/inc\/privacyoptions29x14.png"}; /* ]]> */ </script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/universal-custom-footerv1.4.9/inc/custom.js" id="custom-menu-link-js-js"></script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/lib/font-awesome/js/v4-shims.min.js?ver=3.25.9" id="font-awesome-4-shim-js"></script> <script type="text/javascript" id="ecs_ajax_load-js-extra"> /* <![CDATA[ */ var ecs_ajax_params = {"ajaxurl":"https:\/\/www.retailtouchpoints.com\/wp-admin\/admin-ajax.php","posts":"{\"page\":0,\"post_type\":\"resources_c\",\"resources_c\":\"omnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022\",\"name\":\"omnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022\",\"error\":\"\",\"m\":\"\",\"p\":0,\"post_parent\":\"\",\"subpost\":\"\",\"subpost_id\":\"\",\"attachment\":\"\",\"attachment_id\":0,\"pagename\":\"omnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022\",\"page_id\":0,\"second\":\"\",\"minute\":\"\",\"hour\":\"\",\"day\":0,\"monthnum\":0,\"year\":0,\"w\":0,\"category_name\":\"\",\"tag\":\"\",\"cat\":\"\",\"tag_id\":\"\",\"author\":\"\",\"author_name\":\"\",\"feed\":\"\",\"tb\":\"\",\"paged\":0,\"meta_key\":\"\",\"meta_value\":\"\",\"preview\":\"\",\"s\":\"\",\"sentence\":\"\",\"title\":\"\",\"fields\":\"\",\"menu_order\":\"\",\"embed\":\"\",\"category__in\":[],\"category__not_in\":[],\"category__and\":[],\"post__in\":[],\"post__not_in\":[],\"post_name__in\":[],\"tag__in\":[],\"tag__not_in\":[],\"tag__and\":[],\"tag_slug__in\":[],\"tag_slug__and\":[],\"post_parent__in\":[],\"post_parent__not_in\":[],\"author__in\":[],\"author__not_in\":[],\"search_columns\":[],\"ignore_sticky_posts\":false,\"suppress_filters\":false,\"cache_results\":true,\"update_post_term_cache\":true,\"update_menu_item_cache\":false,\"lazy_load_term_meta\":true,\"update_post_meta_cache\":true,\"posts_per_page\":12,\"nopaging\":false,\"comments_per_page\":\"999\",\"no_found_rows\":false,\"order\":\"DESC\"}"}; /* ]]> */ </script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/ele-custom-skin/assets/js/ecs_ajax_pagination.js?ver=3.1.9" id="ecs_ajax_load-js"></script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/ele-custom-skin/assets/js/ecs.js?ver=3.1.9" id="ecs-script-js"></script> <link rel="https://api.w.org/" href="https://www.retailtouchpoints.com/wp-json/" /><link rel="alternate" title="JSON" type="application/json" href="https://www.retailtouchpoints.com/wp-json/wp/v2/resources_c/123453" /><link rel="EditURI" type="application/rsd+xml" title="RSD" href="https://www.retailtouchpoints.com/xmlrpc.php?rsd" /> <link rel='shortlink' href='https://www.retailtouchpoints.com/?p=123453' /> <link rel="alternate" title="oEmbed (JSON)" type="application/json+oembed" href="https://www.retailtouchpoints.com/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fwww.retailtouchpoints.com%2Fresources%2Fomnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022" /> <link rel="alternate" title="oEmbed (XML)" type="text/xml+oembed" href="https://www.retailtouchpoints.com/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fwww.retailtouchpoints.com%2Fresources%2Fomnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022&#038;format=xml" /> <script type="application/ld+json">{"@context":"https:\/\/schema.org","@type":"WebPage","headline":"2022 Omnichannel and Fulfillment Benchmark Report: Stores Become Last Mile Staging Grounds as Retailers Pursue Convenience","url":"http:\/\/www.retailtouchpoints.com\/resources\/omnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022","mainEntityOfPage":{"@type":"WebPage","@id":"http:\/\/www.retailtouchpoints.com\/resources\/omnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022"},"thumbnailUrl":"https:\/\/www.retailtouchpoints.com\/wp-content\/uploads\/2022\/12\/RTP_RT364_SURV_Omnichannel_1222_Feat-300x300.jpg","image":{"@type":"ImageObject","url":"https:\/\/www.retailtouchpoints.com\/wp-content\/uploads\/2022\/12\/RTP_RT364_SURV_Omnichannel_1222_Feat.jpg"},"articleSection":"General","author":[{"@type":"Person","name":"Bryan Wassel"}],"creator":["Bryan Wassel"],"publisher":{"@type":"Organization","name":"Retail TouchPoints","logo":"https:\/\/www.retailtouchpoints.com\/wp-content\/uploads\/2019\/09\/Retail_Touch_Points_Logo_300dpi.png"},"keywords":["featured","rice23-content"],"dateCreated":"2022-12-13T15:00:35Z","datePublished":"2022-12-13T15:00:35Z","dateModified":"2023-03-14T22:46:08Z"}</script> <script> document.documentElement.className = document.documentElement.className.replace('no-js', 'js'); </script> <style> .no-js img.lazyload { display: none; } figure.wp-block-image img.lazyloading { min-width: 150px; } .lazyload, .lazyloading { opacity: 0; } .lazyloaded { opacity: 1; transition: opacity 400ms; transition-delay: 0ms; } </style> <script type='text/javascript'> var googletag = googletag || {}; googletag.cmd = googletag.cmd || []; (function() { var gads = document.createElement('script'); gads.async = true; gads.type = 'text/javascript'; var useSSL = 'https:' == document.location.protocol; gads.src = (useSSL ? 'https:' : 'http:') + '//www.googletagservices.com/tag/js/gpt.js'; var node = document.getElementsByTagName('script')[0]; node.parentNode.insertBefore(gads, node); })(); </script> <script type='text/javascript'> googletag.cmd.push(function() { var ROSLBMapping = googletag.sizeMapping(). addSize([1024, 0], [[970, 90]]). // Desktop addSize([330, 0], [[300, 50], [320, 50]]). // Phone build(); var ROS300Mapping = googletag.sizeMapping(). addSize([330, 0], [[300, 600]]). // All screens build(); var ArticleLBMapping = googletag.sizeMapping(). addSize([1024, 0], [[970, 250]]). // Desktop addSize([330, 0], [[300, 50]]). // Phone build(); var Article300Mapping = googletag.sizeMapping(). addSize([330, 0], [300, 250]). // All screens build(); var HP300Mapping = googletag.sizeMapping(). addSize([330, 0], [300, 250]). // All screens build(); //var jumboMapping = googletag.sizeMapping(). //addSize([768, 0], [[640, 700]]). // Desktop //addSize([0, 0], []). // Phone //build(); //var floaterMapping = googletag.sizeMapping(). //addSize([1024, 0], [[970, 90]]). // Desktop //addSize([330, 0], [[300, 50]]). // Phone //build(); var REFRESH_KEY = 'refresh'; var REFRESH_VALUE = 'true'; adSlot_ROSLB_Top = googletag.defineSlot('/5993/ee.rtp', [[970, 90], [300, 50], [320, 50]], 'RTP_ROSLB_Top') .defineSizeMapping(ROSLBMapping) .addService(googletag.pubads()) .setTargeting("pos", "top") .setTargeting(REFRESH_KEY, REFRESH_VALUE) .setCollapseEmptyDiv(true); adSlot_ROS300Top = googletag.defineSlot('/5993/ee.rtp', [300, 600], 'RTP_ROS300_Top') .defineSizeMapping(ROS300Mapping) .addService(googletag.pubads()) .setTargeting("pos", "top") .setTargeting(REFRESH_KEY, REFRESH_VALUE) .setCollapseEmptyDiv(true); adSlot_HP300 = googletag.defineSlot('/5993/ee.rtp', [300, 250], 'RTP_300HP') .defineSizeMapping(HP300Mapping) .addService(googletag.pubads()) .setTargeting("pos", "hp") .setTargeting(REFRESH_KEY, REFRESH_VALUE) .setCollapseEmptyDiv(true); googletag.defineOutOfPageSlot('/5993/ee.rtp', googletag.enums.OutOfPageFormat.BOTTOM_ANCHOR) ?.setTargeting("pos", "floater") ?.addService(googletag.pubads()); googletag.pubads().enableSingleRequest(); googletag.pubads().setTargeting('s3', []).setTargeting('s1', []).setTargeting('url', ['https:\/\/www.retailtouchpoints.com\/']).setTargeting('s2', []); googletag.enableServices(); var SECONDS_TO_WAIT_AFTER_VIEWABILITY = 60; googletag.pubads().addEventListener('impressionViewable', function(event) { var slot = event.slot; if (slot.getTargeting(REFRESH_KEY).indexOf(REFRESH_VALUE) > -1) { setTimeout(function() { googletag.pubads().refresh([slot]); }, SECONDS_TO_WAIT_AFTER_VIEWABILITY * 1000); } }); googletag.pubads().setTargeting("s1", ""); googletag.pubads().setTargeting("s2","") googletag.pubads().setTargeting("url","/resources/omnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022"); googletag.pubads().enableSingleRequest(); /*googletag.pubads().collapseEmptyDivs(); */ googletag.enableServices(); }); </script> <script> /* window.addEventListener('message', function(e) { var iframe = document.getElementById("google_ads_iframe_/5993/ee.rtp_5"); var eventName = e.data[0]; if (e.origin !== 'https://staging-retailtouchpointsv4.kinsta.cloud') return; switch(eventName) { case 'closeJumbo': iframe.parentNode.removeChild(iframe); document.getElementById('RTP_Jumbo').style.visibility = 'hidden'; document.getElementById('RTP_Jumbo').style.display = 'none'; break; } }, false); */ </script> <meta name="generator" content="Elementor 3.25.9; features: additional_custom_breakpoints, e_optimized_control_loading; settings: css_print_method-external, google_font-enabled, font_display-auto"> <style type="text/css"> fieldset.form-columns-2>div { flex-basis: 50%; margin-bottom:0; } fieldset.form-columns-2 { display: flex; flex-direction: row; flex-wrap: wrap; } .form-columns-2 label, .form-columns-1 label { text-transform: uppercase; font-size: 12px !important; line-height: 12px !important; width: 100% !important; font-weight: bold; padding: 15px 0px 5px 0px !important; } .form-columns-2 .hs-fieldtype-checkbox label, .form-columns-1 .hs-fieldtype-checkbox label, .hs-form-radio label{ padding: 0px 0px 5px 0px !important; font-size: 12px !important; line-height: 12px !important; font-weight: 500; align-items: center; text-transform: uppercase; } .hs-form-booleancheckbox label{ font-weight:normal; } input, select { padding: 5px 5px !important; background-color: #fff !important; border-radius: 4px !important; font-size: 14px !important; line-height: 15px !important; transition: all .5s; -webkit-transition: all .5s; -moz-transition: all .5s; -o-transition: all .5s; min-width: initial!important; height: 30px !important; border: 1px solid #ddd; } /*control some checkbox and radio button height styles*/ .hs-form-checkbox input, .hs-form-radio input { height: auto!important; min-height: 18px; } /*control the submit button*/ input.hs-button.primary{ padding: 15px 22px!important; background-color: #d9272d!important; border-radius: 100px!important; border: 0; color: #ffffff; font-weight: 900; font-size: 20px!important; margin: 0px; text-transform: uppercase; transition: all .5s; -webkit-transition: all .5s; height: auto!important; margin:20px 0; } input.hs-button.primary:hover { opacity: .8; transform: scale(1.05); transition: all .5s; -webkit-transition: all .5s; } /* make asterisk placed before text label */ label { display: flex; } label > span:nth-child(1) { order: 2; } /* control required asterisk */ span.hs-form-required { color: #bf0000; font-size: 1.175em; } /* start rules for error messages */ ul.no-list.hs-error-msgs.inputs-list { margin: 0; color:#bf0000;} .hs-error-msgs .hs-error-msg{ text-transform: none; font-size: 10px !important; line-height: 10px !important; padding: 5px 0px 5px 0px !important; color: #bf0000; font-weight: 600; } /* end error messages rules */ /*control width on additional input types*/ .form-columns-1 input, .form-columns-1 select { width: 100%!important; } /*control paragraph text in form*/ fieldset p { font-size: 13px; font-weight: 400; line-height: 1.75em; } /*control checkbox styling*/ input[type="checkbox"], input[type="radio"] { width: fit-content!important; margin-right: 0.5em; } ul.inputs-list { list-style: none; padding:0; margin:0; } input[type="checkbox"]>span{ display:flex; flex-direction: row-reverse; } /*place asterisk before text in checkbox*/ input[type="checkbox"] ~ span { display: flex; flex-direction: row-reverse; } li.hs-form-booleancheckbox > label{ display:flex; align-items:center; } /*end checkbox styles*/ /*radios and checkboxes*/ /*small adj to radio to get the selector align better with checkbox*/ li.hs-form-radio label { margin-left: -0.25em!important; } /*Begin control only the title label of the multi checkbox field and not the checkbox labels */ fieldset > div.hs-fieldtype-checkbox > label > span { font-weight: bold; margin-top:.75em; } /*End control only the title label of the multi checkbox field*/ /*Begin control only the title label of the radio btn field and not the checkbox labels */ fieldset > div.hs-fieldtype-radio > label > span { font-weight: bold; margin-top:.75em; } /*End control only the title label of the radio btn field*/ /*control radio buttons*/ li.hs-form-radio label span { font-weight: 500; margin-left:.5em; } li.hs-form-radio label input { width: fit-content!important; } li.hs-form-radio label { padding: 0.25em!important; } /*end radios and checkboxes*/ /*adjust the default border*/ input[type=date], input[type=email], input[type=number], input[type=password], input[type=search], input[type=tel], input[type=text], select, textarea { border: 1px solid #ddd!important; } /*style recaptcha*/ .hs_recaptcha { margin: 1.5em 0; } /*below desktop size adjustments for tablet and phone*/ @media screen and (max-width:1024px){ fieldset.form-columns-2>div { flex-basis: 100%; } } @media (max-width: 400px), (min-device-width: 320px) and (max-device-width: 480px){ form.hs-form-5246098a-8a91-47f3-b09b-c1b6a8ca53bf_3e758a21-e725-456b-a18e-4a17c5018fb5:not(.hs-video-form) .form-columns-2 .hs-form-field .hs-input, form.hs-form-5246098a-8a91-47f3-b09b-c1b6a8ca53bf_3e758a21-e725-456b-a18e-4a17c5018fb5:not(.hs-video-form) .form-columns-3 .hs-form-field .hs-input { width: 100%!important; } } </style> <style> .e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload), .e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload) * { background-image: none !important; } @media screen and (max-height: 1024px) { .e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload), .e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload) * { background-image: none !important; } } @media screen and (max-height: 640px) { .e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload), .e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload) * { background-image: none !important; } } </style> <style type="text/css"> div.Yes { display: none !important; } /* ################# */ /* Form Styles */ form.mktoForm { width: 100% !important; } .mktoForm .mktoFieldWrap { width: 98% !important; } .mktoForm .mktoOffset { width: 1.85% !important; } .mktoForm .mktoLabel { text-transform: uppercase; font-size: 12px !important; line-height: 12px !important; width: 100% !important; font-family: 'Montserrat', Arial, sans-serif !important; font-weight: bold; padding: 15px 0px 5px 0px !important; } .mktoForm .mktoFormCol { width: 49.5%; } .mktoHtmlText { line-height: 1.2em !important; margin-top: 20px !important; } /* Mobile */ @media (max-width:1050px) { .mktoForm .mktoFormCol { width: 100% !important; clear: both !important; } } .mktoForm input[type=text], .mktoForm input[type=url], .mktoForm input[type=email], .mktoForm input[type=tel], .mktoForm input[type=number], .mktoForm input[type=date], .mktoForm textarea.mktoField, .mktoForm select.mktoField { width: 98% !important; padding: 5px 5px !important; background-color: #fff !important; border-radius: 4px !important; font-size: 14px !important; line-height: 1.3em !important; transition: all .5s; -webkit-transition: all .5s; -moz-transition: all .5s; -o-transition: all .5s; min-width: initial!important; height: 30px !important; border: 1px solid #ddd !important; } .mktoForm input[type=text]:focus, .mktoForm input[type=url]:focus, .mktoForm input[type=email]:focus, .mktoForm input[type=tel]:focus, .mktoForm input[type=number]:focus, .mktoForm input[type=date]:focus, .mktoForm textarea.mktoField:focus, .mktoForm select.mktoField:focus { border: 1px solid #ddd !important; transform: scale(1.05); transition: all .5s; -webkit-transition: all .5s; -moz-transition: all .5s; -o-transition: all .5s; } .mktoForm .mktoButtonWrap { margin: 0px !important; } .mktoForm .mktoButtonRow { margin: 20px 0px !important; } .mktoForm button.mktoButton { padding: 15px 22px; background-color: #d9272d; border-radius: 100px; border: 0; color: #ffffff; font-family: 'Montserrat', san-serif; font-weight: 900; font-size: 20px; line-height: 20px; margin: 0px; text-transform: uppercase; transition: all .5s; -webkit-transition: all .5s; -moz-transition: all .5s; -o-transition: all .5s; } .mktoForm button.mktoButton:hover { opacity: .8; transform: scale(1.05); transition: all .5s; -webkit-transition: all .5s; -moz-transition: all .5s; -o-transition: all .5s; } </style> <!--RTP TAG--> <!-- Google Tag Manager --> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-5QNQQB');</script> <!-- End Google Tag Manager --> <!--RTP TAG--> <link rel="icon" href="https://www.retailtouchpoints.com/wp-content/uploads/2019/12/cropped-Retail_Touch_Points_icon-300x300.png" sizes="32x32" /> <link rel="icon" href="https://www.retailtouchpoints.com/wp-content/uploads/2019/12/cropped-Retail_Touch_Points_icon-300x300.png" sizes="192x192" /> <link rel="apple-touch-icon" href="https://www.retailtouchpoints.com/wp-content/uploads/2019/12/cropped-Retail_Touch_Points_icon-300x300.png" /> <meta name="msapplication-TileImage" content="https://www.retailtouchpoints.com/wp-content/uploads/2019/12/cropped-Retail_Touch_Points_icon-300x300.png" /> </head> <body class="resources_c-template-default single single-resources_c postid-123453 wp-custom-logo wp-embed-responsive jet-desktop-menu-active elementor-default elementor-kit-76674 elementor-page-51375"> <!--RTP TAG--> <!-- Google Tag Manager (noscript) --> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-5QNQQB" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <!-- End Google Tag Manager (noscript) --> <!--RTP TAG--> <div data-elementor-type="header" data-elementor-id="36120" class="elementor elementor-36120 elementor-location-header" data-elementor-post-type="elementor_library"> <section class="elementor-section elementor-top-section elementor-element elementor-element-a5ca1b8 elementor-hidden-phone elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle" data-id="a5ca1b8" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c445318" data-id="c445318" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-63d64b2 elementor-widget elementor-widget-heading" data-id="63d64b2" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <div class="elementor-heading-title elementor-size-default"><span class="NB-Light">The</span> Retail TouchPoints <span class="NB-Light">Network</span></div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b0876dd" data-id="b0876dd" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9232a85 elementor-widget__width-auto elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-image" data-id="9232a85" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://retailtouchpoints.com"> <img width="600" height="135" data-src="https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_300dpi-600x135.png" class="elementor-animation-grow attachment-medium size-medium wp-image-35740 lazyload" alt="Retail TouchPoints" data-srcset="https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_300dpi-600x135.png 600w, https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_300dpi-768x173.png 768w, https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_300dpi-1280x288.png 1280w, https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_300dpi-1536x345.png 1536w, https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_300dpi-2048x461.png 2048w, https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_300dpi.png 1920w" data-sizes="(max-width: 600px) 100vw, 600px" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 600px; --smush-placeholder-aspect-ratio: 600/135;" /><noscript><img width="600" height="135" src="https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_300dpi-600x135.png" class="elementor-animation-grow attachment-medium size-medium wp-image-35740" alt="Retail TouchPoints" srcset="https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_300dpi-600x135.png 600w, https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_300dpi-768x173.png 768w, https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_300dpi-1280x288.png 1280w, https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_300dpi-1536x345.png 1536w, https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_300dpi-2048x461.png 2048w, https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_300dpi.png 1920w" sizes="(max-width: 600px) 100vw, 600px" /></noscript> </a> </div> </div> <div class="elementor-element elementor-element-1ad6f65 elementor-widget__width-auto elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-image" data-id="1ad6f65" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://retailtouchpoints.com/designretail"> <img width="381" height="64" data-src="https://www.retailtouchpoints.com/wp-content/uploads/2020/12/design-retail-logo-md.png" class="elementor-animation-grow attachment-medium size-medium wp-image-74075 lazyload" alt="Design:Retail" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 381px; --smush-placeholder-aspect-ratio: 381/64;" /><noscript><img width="381" height="64" src="https://www.retailtouchpoints.com/wp-content/uploads/2020/12/design-retail-logo-md.png" class="elementor-animation-grow attachment-medium size-medium wp-image-74075" alt="Design:Retail" /></noscript> </a> </div> </div> <div class="elementor-element elementor-element-351592d elementor-widget__width-auto elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-image" data-id="351592d" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.retailinnovationconference.com/" target="_blank"> <img width="600" height="299" data-src="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo-600x299.png" class="elementor-animation-grow attachment-medium size-medium wp-image-96335 lazyload" alt="Retail Innovation Conference &amp; Expo" data-srcset="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo-600x299.png 600w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo-1280x638.png 1280w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo-768x383.png 768w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo-1536x766.png 1536w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo.png 1876w" data-sizes="(max-width: 600px) 100vw, 600px" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 600px; --smush-placeholder-aspect-ratio: 600/299;" /><noscript><img width="600" height="299" src="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo-600x299.png" class="elementor-animation-grow attachment-medium size-medium wp-image-96335" alt="Retail Innovation Conference &amp; Expo" srcset="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo-600x299.png 600w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo-1280x638.png 1280w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo-768x383.png 768w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo-1536x766.png 1536w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo.png 1876w" sizes="(max-width: 600px) 100vw, 600px" /></noscript> </a> </div> </div> <div class="elementor-element elementor-element-18d3e9b elementor-shape-circle elementor-widget__width-auto elementor-grid-0 e-grid-align-center elementor-widget elementor-widget-social-icons" data-id="18d3e9b" data-element_type="widget" id="NetworkBarSocialIcons" data-widget_type="social-icons.default"> <div class="elementor-widget-container"> <div class="elementor-social-icons-wrapper elementor-grid"> <span class="elementor-grid-item"> <a class="elementor-icon elementor-social-icon elementor-social-icon-linkedin elementor-animation-shrink elementor-repeater-item-0badd17" href="https://www.linkedin.com/company/retail-touchpoints" target="_blank"> <span class="elementor-screen-only">Linkedin</span> <i class="fab fa-linkedin"></i> </a> </span> <span class="elementor-grid-item"> <a class="elementor-icon elementor-social-icon elementor-social-icon-x-twitter elementor-animation-shrink elementor-repeater-item-4446e51" href="https://twitter.com/rtouchpoints" target="_blank"> <span class="elementor-screen-only">X-twitter</span> <svg xmlns="http://www.w3.org/2000/svg" width="1200" height="1227" viewBox="0 0 1200 1227" fill="none"><path d="M714.163 519.284L1160.89 0H1055.03L667.137 450.887L357.328 0H0L468.492 681.821L0 1226.37H105.866L515.491 750.218L842.672 1226.37H1200L714.137 519.284H714.163ZM569.165 687.828L521.697 619.934L144.011 79.6944H306.615L611.412 515.685L658.88 583.579L1055.08 1150.3H892.476L569.165 687.854V687.828Z" fill="white"></path></svg> </a> </span> <span class="elementor-grid-item"> <a class="elementor-icon elementor-social-icon elementor-social-icon-facebook elementor-animation-shrink elementor-repeater-item-d7573e0" href="https://www.facebook.com/RetailTouchPoints/" target="_blank"> <span class="elementor-screen-only">Facebook</span> <i class="fab fa-facebook"></i> </a> </span> <span class="elementor-grid-item"> <a class="elementor-icon elementor-social-icon elementor-social-icon-instagram elementor-animation-shrink elementor-repeater-item-fa4d835" href="https://www.instagram.com/rtouchpoints/" target="_blank"> <span class="elementor-screen-only">Instagram</span> <i class="fab fa-instagram"></i> </a> </span> <span class="elementor-grid-item"> <a class="elementor-icon elementor-social-icon elementor-social-icon-youtube elementor-animation-shrink elementor-repeater-item-05600f2" href="https://www.youtube.com/retailtouchpoints" target="_blank"> <span class="elementor-screen-only">Youtube</span> <i class="fab fa-youtube"></i> </a> </span> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-e205bd9 elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle" data-id="e205bd9" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-05f3607" data-id="05f3607" data-element_type="column" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7248aaf elementor-widget elementor-widget-template" data-id="7248aaf" data-element_type="widget" data-widget_type="template.default"> <div class="elementor-widget-container"> <div class="elementor-template"> <div data-elementor-type="section" data-elementor-id="56104" class="elementor elementor-56104 elementor-location-header" data-elementor-post-type="elementor_library"> <section class="elementor-section elementor-top-section elementor-element elementor-element-fdb9810 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="fdb9810" data-element_type="section"> <div class="elementor-container elementor-column-gap-no"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-adbdd8a" data-id="adbdd8a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-19e3449 elementor-widget-mobile__width-auto elementor-widget elementor-widget-html" data-id="19e3449" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <!-- GAM Leaderboard --> <div id='RTP_ROSLB_Top'> <script type='text/javascript'> googletag.cmd.push(function() { googletag.display('RTP_ROSLB_Top'); }); </script> </div> </div> </div> <div class="elementor-element elementor-element-1883d9d elementor-widget elementor-widget-text-editor" data-id="1883d9d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Advertisement</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </div> </div> </div> </div> </section> <nav class="elementor-section elementor-top-section elementor-element elementor-element-9c81e2d elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle" data-id="9c81e2d" data-element_type="section" id="NavigationHeader" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8f2ca41" data-id="8f2ca41" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9e2fbb1 elementor-widget elementor-widget-image" data-id="9e2fbb1" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.retailtouchpoints.com"> <img width="600" height="136" data-src="https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_HalfWhite-600x136.png" class="attachment-medium size-medium wp-image-35741 lazyload" alt="Retail TouchPoints" data-srcset="https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_HalfWhite-600x136.png 600w, https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_HalfWhite-768x174.png 768w, https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_HalfWhite.png 777w" data-sizes="(max-width: 600px) 100vw, 600px" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 600px; --smush-placeholder-aspect-ratio: 600/136;" /><noscript><img width="600" height="136" src="https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_HalfWhite-600x136.png" class="attachment-medium size-medium wp-image-35741" alt="Retail TouchPoints" srcset="https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_HalfWhite-600x136.png 600w, https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_HalfWhite-768x174.png 768w, https://www.retailtouchpoints.com/wp-content/uploads/2019/09/Retail_Touch_Points_Logo_HalfWhite.png 777w" sizes="(max-width: 600px) 100vw, 600px" /></noscript> </a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8ac2f73" data-id="8ac2f73" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-58f983f elementor-widget__width-auto elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-jet-mega-menu" data-id="58f983f" data-element_type="widget" data-widget_type="jet-mega-menu.default"> <div class="elementor-widget-container"> <div class="menu-v4-main-menu-container"><div class="jet-menu-container"><div class="jet-menu-inner"><ul class="jet-menu jet-menu--animation-type-fade"><li id="jet-menu-item-51475" class="jet-menu-item jet-menu-item-type-post_type jet-menu-item-object-page jet-no-roll-up jet-simple-menu-item jet-regular-item jet-menu-item-51475"><a href="https://www.retailtouchpoints.com/articles" class="top-level-link"><div class="jet-menu-item-wrapper"><div class="jet-menu-title">Latest</div></div></a></li> <li id="jet-menu-item-51530" class="jet-menu-item jet-menu-item-type-post_type_archive jet-menu-item-object-resources_c jet-menu-item-has-children jet-no-roll-up jet-simple-menu-item jet-regular-item jet-menu-item-51530"><a href="https://www.retailtouchpoints.com/resources" class="top-level-link"><div class="jet-menu-item-wrapper"><div class="jet-menu-title">Resources</div><i class="jet-dropdown-arrow fa fa-angle-down"></i></div></a> <ul class="jet-sub-menu"> <li id="jet-menu-item-73248" class="jet-menu-item jet-menu-item-type-post_type_archive jet-menu-item-object-resources_c jet-no-roll-up jet-simple-menu-item jet-regular-item jet-menu-item-73248 jet-sub-menu-item"><a href="https://www.retailtouchpoints.com/resources" class="sub-level-link"><div class="jet-menu-item-wrapper"><div class="jet-menu-title">View All Resources</div></div></a></li> <li id="jet-menu-item-73245" class="jet-menu-item jet-menu-item-type-taxonomy jet-menu-item-object-resources_tax_format jet-no-roll-up jet-simple-menu-item jet-regular-item jet-menu-item-73245 jet-sub-menu-item"><a href="https://www.retailtouchpoints.com/resources/type/research" class="sub-level-link"><div class="jet-menu-item-wrapper"><div class="jet-menu-title">Research</div></div></a></li> <li id="jet-menu-item-73244" class="jet-menu-item jet-menu-item-type-taxonomy jet-menu-item-object-resources_tax_format jet-no-roll-up jet-simple-menu-item jet-regular-item jet-menu-item-73244 jet-sub-menu-item"><a href="https://www.retailtouchpoints.com/resources/type/report" class="sub-level-link"><div class="jet-menu-item-wrapper"><div class="jet-menu-title">Reports</div></div></a></li> <li id="jet-menu-item-73246" class="jet-menu-item jet-menu-item-type-taxonomy jet-menu-item-object-resources_tax_format jet-no-roll-up jet-simple-menu-item jet-regular-item jet-menu-item-73246 jet-sub-menu-item"><a href="https://www.retailtouchpoints.com/resources/type/ipaper" class="sub-level-link"><div class="jet-menu-item-wrapper"><div class="jet-menu-title">iPapers</div></div></a></li> <li id="jet-menu-item-73247" class="jet-menu-item jet-menu-item-type-taxonomy jet-menu-item-object-resources_tax_format jet-no-roll-up jet-simple-menu-item jet-regular-item jet-menu-item-73247 jet-sub-menu-item"><a href="https://www.retailtouchpoints.com/resources/type/webinar" class="sub-level-link"><div class="jet-menu-item-wrapper"><div class="jet-menu-title">Webinars</div></div></a></li> </ul> </li> <li id="jet-menu-item-56354" class="jet-menu-item jet-menu-item-type-post_type_archive jet-menu-item-object-events jet-no-roll-up jet-mega-menu-item jet-mega-menu-position-relative-item jet-regular-item jet-menu-item-has-children jet-menu-item-56354"><a href="https://www.retailtouchpoints.com/events" class="top-level-link"><div class="jet-menu-item-wrapper"><div class="jet-menu-title">Events</div><i class="jet-dropdown-arrow fa fa-angle-down"></i></div></a><div class="jet-sub-mega-menu" data-template-id="56355"> <div data-elementor-type="wp-post" data-elementor-id="56355" class="elementor elementor-56355" data-elementor-post-type="jet-menu"> <section class="elementor-section elementor-top-section elementor-element elementor-element-f7e956c elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="f7e956c" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <div class="elementor-container elementor-column-gap-extended"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-957bb68" data-id="957bb68" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c4b25d5 elementor-widget elementor-widget-image" data-id="c4b25d5" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://webinars.retailtouchpoints.com/connected-consumer-series/?ref=rtp" target="_blank"> <img width="600" height="264" data-src="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko-600x264.png" class="elementor-animation-grow attachment-medium size-medium wp-image-36570 lazyload" alt="Connected Consumer Series" data-srcset="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko-600x264.png 600w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko-768x338.png 768w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko.png 1102w" data-sizes="(max-width: 600px) 100vw, 600px" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 600px; --smush-placeholder-aspect-ratio: 600/264;" /><noscript><img width="600" height="264" data-src="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko-600x264.png" class="elementor-animation-grow attachment-medium size-medium wp-image-36570 lazyload" alt="Connected Consumer Series" data-srcset="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko-600x264.png 600w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko-768x338.png 768w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko.png 1102w" data-sizes="(max-width: 600px) 100vw, 600px" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 600px; --smush-placeholder-aspect-ratio: 600/264;" /><noscript><img width="600" height="264" src="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko-600x264.png" class="elementor-animation-grow attachment-medium size-medium wp-image-36570" alt="Connected Consumer Series" srcset="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko-600x264.png 600w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko-768x338.png 768w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko.png 1102w" sizes="(max-width: 600px) 100vw, 600px" /></noscript></noscript> </a> </div> </div> <div class="elementor-element elementor-element-51202c0 elementor-widget__width-auto elementor-widget elementor-widget-heading" data-id="51202c0" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <div class="elementor-heading-title elementor-size-default">Digital Event</div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-734319c" data-id="734319c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4e4df2d elementor-widget elementor-widget-image" data-id="4e4df2d" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="http://webinars.retailtouchpoints.com/retail-strategy-and-planning-series/?ref=rtp" target="_blank"> <img width="370" height="189" data-src="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RTP_Rebrand_Mockup_Final_KO_Stacked.png" class="elementor-animation-grow attachment-medium size-medium wp-image-36571 lazyload" alt="Retail Strategy &amp; Planning Series" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 370px; --smush-placeholder-aspect-ratio: 370/189;" /><noscript><img width="370" height="189" data-src="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RTP_Rebrand_Mockup_Final_KO_Stacked.png" class="elementor-animation-grow attachment-medium size-medium wp-image-36571 lazyload" alt="Retail Strategy &amp; Planning Series" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 370px; --smush-placeholder-aspect-ratio: 370/189;" /><noscript><img width="370" height="189" src="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RTP_Rebrand_Mockup_Final_KO_Stacked.png" class="elementor-animation-grow attachment-medium size-medium wp-image-36571" alt="Retail Strategy &amp; Planning Series" /></noscript></noscript> </a> </div> </div> <div class="elementor-element elementor-element-ccfa1fe elementor-widget__width-auto elementor-widget elementor-widget-heading" data-id="ccfa1fe" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <div class="elementor-heading-title elementor-size-default">Digital Event</div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-ae61757 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="ae61757" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <div class="elementor-container elementor-column-gap-extended"> <div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5ae4451" data-id="5ae4451" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-596d895 elementor-widget elementor-widget-image" data-id="596d895" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://retailinnovationconference.com/?ref=rtp"> <img width="600" height="299" data-src="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo-KO-600x299.png" class="elementor-animation-grow attachment-medium size-medium wp-image-96334 lazyload" alt="Retail Innovation Conference &amp; Expo" data-srcset="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo-KO-600x299.png 600w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo-KO-1280x638.png 1280w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo-KO-768x383.png 768w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo-KO-1536x766.png 1536w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo-KO.png 1876w" data-sizes="(max-width: 600px) 100vw, 600px" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 600px; --smush-placeholder-aspect-ratio: 600/299;" /><noscript><img width="600" height="299" src="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo-KO-600x299.png" class="elementor-animation-grow attachment-medium size-medium wp-image-96334" alt="Retail Innovation Conference &amp; Expo" srcset="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo-KO-600x299.png 600w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo-KO-1280x638.png 1280w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo-KO-768x383.png 768w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo-KO-1536x766.png 1536w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RICE_Logo-KO.png 1876w" sizes="(max-width: 600px) 100vw, 600px" /></noscript> </a> </div> </div> <div class="elementor-element elementor-element-7dcd0cf elementor-widget__width-auto elementor-widget elementor-widget-heading" data-id="7dcd0cf" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <div class="elementor-heading-title elementor-size-default">Tradeshow</div> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-13388e6" data-id="13388e6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-b9a887a elementor-widget elementor-widget-image" data-id="b9a887a" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://webinars.retailtouchpoints.com/connected-consumer-series/?ref=rtp" target="_blank"> <img width="600" height="264" data-src="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko-600x264.png" class="elementor-animation-grow attachment-medium size-medium wp-image-36570 lazyload" alt="Connected Consumer Series" data-srcset="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko-600x264.png 600w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko-768x338.png 768w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko.png 1102w" data-sizes="(max-width: 600px) 100vw, 600px" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 600px; --smush-placeholder-aspect-ratio: 600/264;" /><noscript><img width="600" height="264" data-src="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko-600x264.png" class="elementor-animation-grow attachment-medium size-medium wp-image-36570 lazyload" alt="Connected Consumer Series" data-srcset="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko-600x264.png 600w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko-768x338.png 768w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko.png 1102w" data-sizes="(max-width: 600px) 100vw, 600px" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 600px; --smush-placeholder-aspect-ratio: 600/264;" /><noscript><img width="600" height="264" src="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko-600x264.png" class="elementor-animation-grow attachment-medium size-medium wp-image-36570" alt="Connected Consumer Series" srcset="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko-600x264.png 600w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko-768x338.png 768w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/CCS_Logo_ko.png 1102w" sizes="(max-width: 600px) 100vw, 600px" /></noscript></noscript> </a> </div> </div> <div class="elementor-element elementor-element-987b8e6 elementor-widget__width-auto elementor-widget elementor-widget-heading" data-id="987b8e6" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <div class="elementor-heading-title elementor-size-default">Digital Event</div> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-9a82c97" data-id="9a82c97" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c7f80f8 elementor-widget elementor-widget-image" data-id="c7f80f8" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="http://webinars.retailtouchpoints.com/retail-strategy-and-planning-series/?ref=rtp" target="_blank"> <img width="370" height="189" data-src="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RTP_Rebrand_Mockup_Final_KO_Stacked.png" class="elementor-animation-grow attachment-medium size-medium wp-image-36571 lazyload" alt="Retail Strategy &amp; Planning Series" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 370px; --smush-placeholder-aspect-ratio: 370/189;" /><noscript><img width="370" height="189" data-src="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RTP_Rebrand_Mockup_Final_KO_Stacked.png" class="elementor-animation-grow attachment-medium size-medium wp-image-36571 lazyload" alt="Retail Strategy &amp; Planning Series" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 370px; --smush-placeholder-aspect-ratio: 370/189;" /><noscript><img width="370" height="189" src="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/RTP_Rebrand_Mockup_Final_KO_Stacked.png" class="elementor-animation-grow attachment-medium size-medium wp-image-36571" alt="Retail Strategy &amp; Planning Series" /></noscript></noscript> </a> </div> </div> <div class="elementor-element elementor-element-403aec3 elementor-widget__width-auto elementor-widget elementor-widget-heading" data-id="403aec3" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <div class="elementor-heading-title elementor-size-default">Digital Event</div> </div> </div> </div> </div> </div> </section> </div> </div></li> <li id="jet-menu-item-67734" class="jet-menu-item jet-menu-item-type-post_type_archive jet-menu-item-object-podcasts jet-no-roll-up jet-simple-menu-item jet-regular-item jet-menu-item-67734"><a href="https://www.retailtouchpoints.com/podcasts" class="top-level-link"><div class="jet-menu-item-wrapper"><div class="jet-menu-title">Podcast</div></div></a></li> <li id="jet-menu-item-142217" class="jet-menu-item jet-menu-item-type-custom jet-menu-item-object-custom jet-no-roll-up jet-simple-menu-item jet-regular-item jet-menu-item-142217"><a href="https://www.retailtouchpoints.com/hub/retail-thinktank" class="top-level-link"><div class="jet-menu-item-wrapper"><div class="jet-menu-title">ThinkTank Hub</div></div></a></li> </ul></div></div></div> </div> </div> <div class="elementor-element elementor-element-31046fa elementor-widget__width-auto elementor-hidden-desktop elementor-nav-menu__text-align-center MenuToggle elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu" data-id="31046fa" data-element_type="widget" data-settings="{&quot;layout&quot;:&quot;dropdown&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\&quot;fas fa-caret-down\&quot;&gt;&lt;\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}" data-widget_type="nav-menu.default"> <div class="elementor-widget-container"> <div class="elementor-menu-toggle" role="button" tabindex="0" aria-label="Menu Toggle" aria-expanded="false"> <i aria-hidden="true" role="presentation" class="elementor-menu-toggle__icon--open eicon-menu-bar"></i><i aria-hidden="true" role="presentation" class="elementor-menu-toggle__icon--close eicon-close"></i> <span class="elementor-screen-only">Menu</span> </div> <nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" aria-hidden="true"> <ul id="menu-2-31046fa" class="elementor-nav-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-51475"><a href="https://www.retailtouchpoints.com/articles" class="elementor-item" tabindex="-1">Latest</a></li> <li class="menu-item menu-item-type-post_type_archive menu-item-object-resources_c menu-item-has-children menu-item-51530"><a href="https://www.retailtouchpoints.com/resources" class="elementor-item" tabindex="-1">Resources</a> <ul class="sub-menu elementor-nav-menu--dropdown"> <li class="menu-item menu-item-type-post_type_archive menu-item-object-resources_c menu-item-73248"><a href="https://www.retailtouchpoints.com/resources" class="elementor-sub-item" tabindex="-1">View All Resources</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-resources_tax_format menu-item-73245"><a href="https://www.retailtouchpoints.com/resources/type/research" class="elementor-sub-item" tabindex="-1">Research</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-resources_tax_format menu-item-73244"><a href="https://www.retailtouchpoints.com/resources/type/report" class="elementor-sub-item" tabindex="-1">Reports</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-resources_tax_format menu-item-73246"><a href="https://www.retailtouchpoints.com/resources/type/ipaper" class="elementor-sub-item" tabindex="-1">iPapers</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-resources_tax_format menu-item-73247"><a href="https://www.retailtouchpoints.com/resources/type/webinar" class="elementor-sub-item" tabindex="-1">Webinars</a></li> </ul> </li> <li class="menu-item menu-item-type-post_type_archive menu-item-object-events menu-item-56354"><a href="https://www.retailtouchpoints.com/events" class="elementor-item" tabindex="-1">Events</a></li> <li class="menu-item menu-item-type-post_type_archive menu-item-object-podcasts menu-item-67734"><a href="https://www.retailtouchpoints.com/podcasts" class="elementor-item" tabindex="-1">Podcast</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-142217"><a href="https://www.retailtouchpoints.com/hub/retail-thinktank" class="elementor-item" tabindex="-1">ThinkTank Hub</a></li> </ul> </nav> </div> </div> <div class="elementor-element elementor-element-628b96c elementor-widget__width-auto elementor-nav-menu__text-align-center MenuToggle elementor-hidden-tablet elementor-hidden-mobile elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu" data-id="628b96c" data-element_type="widget" data-settings="{&quot;layout&quot;:&quot;dropdown&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\&quot;fas fa-caret-down\&quot;&gt;&lt;\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}" data-widget_type="nav-menu.default"> <div class="elementor-widget-container"> <div class="elementor-menu-toggle" role="button" tabindex="0" aria-label="Menu Toggle" aria-expanded="false"> <i aria-hidden="true" role="presentation" class="elementor-menu-toggle__icon--open eicon-menu-bar"></i><i aria-hidden="true" role="presentation" class="elementor-menu-toggle__icon--close eicon-close"></i> <span class="elementor-screen-only">Menu</span> </div> <nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" aria-hidden="true"> <ul id="menu-2-628b96c" class="elementor-nav-menu"><li class="menu-item menu-item-type-post_type_archive menu-item-object-blog menu-item-85308"><a href="https://www.retailtouchpoints.com/blog" class="elementor-item" tabindex="-1">Blog</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-66202"><a href="https://www.retailtouchpoints.com/awards" class="elementor-item" tabindex="-1">Awards</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-134865"><a href="https://www.retailtouchpoints.com/touchpoints-tv" class="elementor-item" tabindex="-1">TouchPoints TV</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-148126"><a href="https://www.retailindustryguide.com/?utm_source=Retail+TouchPoints&#038;utm_medium=Website" class="elementor-item" tabindex="-1">Industry Guide</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-66204"><a href="https://www.retailtouchpoints.com/about" class="elementor-item" tabindex="-1">About Us</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-133251"><a target="_blank" rel="privacy-policy" href="https://www.emeraldx.com/privacy-policy/" class="elementor-item" tabindex="-1">Privacy Policy</a></li> </ul> </nav> </div> </div> <div class="elementor-element elementor-element-f50b5cd elementor-widget__width-auto elementor-align-center elementor-widget elementor-widget-button" data-id="f50b5cd" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://retailtouchpoints.com/subscribe"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-icon"> <i aria-hidden="true" class="far fa-envelope"></i> </span> <span class="elementor-button-text">Subscribe</span> </span> </a> </div> </div> </div> </div> </div> </div> </nav> <section class="elementor-section elementor-top-section elementor-element elementor-element-620df0f elementor-section-height-min-height elementor-section-items-stretch elementor-section-boxed elementor-section-height-default" data-id="620df0f" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7d1b679" data-id="7d1b679" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-87cd581 elementor-align-left elementor-widget__width-auto elementor-hidden-phone elementor-widget-tablet__width-auto elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="87cd581" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <span class="elementor-icon-list-icon"> <i aria-hidden="true" class="fas fa-chart-line"></i> </span> <span class="elementor-icon-list-text">Trending</span> </li> </ul> </div> </div> <div class="elementor-element elementor-element-8eeb9c1 elementor-widget__width-initial elementor-hidden-phone elementor-widget-tablet__width-initial elementor-widget elementor-widget-jet-blog-text-ticker" data-id="8eeb9c1" data-element_type="widget" data-widget_type="jet-blog-text-ticker.default"> <div class="elementor-widget-container"> <div class="elementor-jet-blog-text-ticker jet-blog"><div class="jet-text-ticker"> <div class="jet-text-ticker__posts-wrap"> <div class="jet-text-ticker__posts" data-slider-atts='{"slidesToShow":1,"slidesToScroll":1,"fade":true,"arrows":true,"prevArrow":"<i class=\"jet-arrow-prev jet-blog-arrow\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M11.925 4.5748L6.39999 11.9998L11.925 19.4248L9.02499 19.4248L3.47499 11.9998L9.02499 4.5748L11.925 4.5748ZM19.3 4.57481L13.775 11.9998L19.3 19.4248L16.375 19.4248L10.85 11.9998L16.375 4.57481L19.3 4.57481Z\" fill=\"#0F172A\"\/><\/svg><\/i>","nextArrow":"<i class=\"jet-arrow-next jet-blog-arrow\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12.075 19.4252L17.6 12.0002L12.075 4.5752H14.975L20.525 12.0002L14.975 19.4252H12.075ZM4.70001 19.4252L10.225 12.0002L4.70001 4.5752H7.62501L13.15 12.0002L7.62501 19.4252H4.70001Z\" fill=\"#0F172A\"\/><\/svg><\/i>","autoplay":true,"autoplaySpeed":8000}' dir="ltr" data-typing="1"> <div class="jet-text-ticker__item"> <div class="jet-text-ticker__item-content jet-use-typing"> <div class="jet-text-ticker__item-typed-wrap"> <a href="https://www.retailtouchpoints.com/features/retail-success-stories/how-and-why-ikea-embraced-trauma-informed-design-in-crafting-housing-for-the-homeless" class="jet-text-ticker__item-typed"><span class="jet-text-ticker__item-typed-inner" data-typing-text="How (and Why) Ikea Embraced Trauma-Informed Design in Crafting Housing for the Homeless">How (and Why) Ikea Embraced Trauma-Informed Design in Crafting Housing for the Homeless</span></a> </div> </div> </div> <div class="jet-text-ticker__item"> <div class="jet-text-ticker__item-content jet-use-typing"> <div class="jet-text-ticker__item-typed-wrap"> <a href="https://www.retailtouchpoints.com/topics/loyalty/hanna-anderssons-secret-digital-sauce-personal-shoppers-and-a-relentless-focus-on-the-customer" class="jet-text-ticker__item-typed"><span class="jet-text-ticker__item-typed-inner" data-typing-text="Hanna Andersson’s Secret Digital Sauce: Personal Shoppers and a Relentless Focus on the Customer">Hanna Andersson’s Secret Digital Sauce: Personal Shoppers and a Relentless Focus on the Customer</span></a> </div> </div> </div> <div class="jet-text-ticker__item"> <div class="jet-text-ticker__item-content jet-use-typing"> <div class="jet-text-ticker__item-typed-wrap"> <a href="https://www.retailtouchpoints.com/topics/supply-chain-sourcing/from-niche-product-to-viral-sensation-how-bogg-bag-ventured-into-1800-target-stores" class="jet-text-ticker__item-typed"><span class="jet-text-ticker__item-typed-inner" data-typing-text="From Niche Product to Viral Sensation: How Bogg Bag Ventured into 1,900 Target Stores">From Niche Product to Viral Sensation: How Bogg Bag Ventured into 1,900 Target Stores</span></a> </div> </div> </div> <div class="jet-text-ticker__item"> <div class="jet-text-ticker__item-content jet-use-typing"> <div class="jet-text-ticker__item-typed-wrap"> <a href="https://www.retailtouchpoints.com/topics/store-operations/study-how-retailers-are-managing-the-tug-of-war-between-employee-satisfaction-and-profitability" class="jet-text-ticker__item-typed"><span class="jet-text-ticker__item-typed-inner" data-typing-text="Study: How Retailers are Managing the Tug-of-War Between Employee Satisfaction and Profitability">Study: How Retailers are Managing the Tug-of-War Between Employee Satisfaction and Profitability</span></a> </div> </div> </div> <div class="jet-text-ticker__item"> <div class="jet-text-ticker__item-content jet-use-typing"> <div class="jet-text-ticker__item-typed-wrap"> <a href="https://www.retailtouchpoints.com/features/industry-insights/longer-holiday-season-may-irk-consumers-but-retailers-should-rejoice" class="jet-text-ticker__item-typed"><span class="jet-text-ticker__item-typed-inner" data-typing-text="Longer Holiday Season May Irk Consumers, But Retailers Should Rejoice">Longer Holiday Season May Irk Consumers, But Retailers Should Rejoice</span></a> </div> </div> </div> <div class="jet-text-ticker__item"> <div class="jet-text-ticker__item-content jet-use-typing"> <div class="jet-text-ticker__item-typed-wrap"> <a href="https://www.retailtouchpoints.com/features/industry-insights/exclusive-walmart-qa-the-best-ideas-come-from-associates" class="jet-text-ticker__item-typed"><span class="jet-text-ticker__item-typed-inner" data-typing-text="Exclusive Walmart Q&amp;A: ‘The Best Ideas Come from Associates’">Exclusive Walmart Q&amp;A: ‘The Best Ideas Come from Associates’</span></a> </div> </div> </div> </div> </div> </div></div> </div> </div> <div class="elementor-element elementor-element-081c5fb elementor-search-form--skin-minimal elementor-widget__width-initial elementor-absolute elementor-widget-tablet__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-search-form" data-id="081c5fb" data-element_type="widget" data-settings="{&quot;skin&quot;:&quot;minimal&quot;,&quot;_position&quot;:&quot;absolute&quot;}" data-widget_type="search-form.default"> <div class="elementor-widget-container"> <search role="search"> <form class="elementor-search-form" action="https://www.retailtouchpoints.com" method="get"> <div class="elementor-search-form__container"> <label class="elementor-screen-only" for="elementor-search-form-081c5fb">Search</label> <div class="elementor-search-form__icon"> <i aria-hidden="true" class="fas fa-search"></i> <span class="elementor-screen-only">Search</span> </div> <input id="elementor-search-form-081c5fb" placeholder="SEARCH..." class="elementor-search-form__input" type="search" name="s" value=""> </div> </form> </search> </div> </div> </div> </div> </div> </section> </div> <div data-elementor-type="single" data-elementor-id="51375" class="elementor elementor-51375 elementor-location-single post-123453 resources_c type-resources_c status-publish has-post-thumbnail hentry tag-featured tag-rice23-content resources_tax_format-report resources_tax_format-research features_c-research-reports" data-elementor-post-type="elementor_library"> <article class="elementor-section elementor-top-section elementor-element elementor-element-1914e8f elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1914e8f" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;gradient&quot;}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-78dad87" data-id="78dad87" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-b6a1309 elementor-icon-list--layout-inline elementor-align-center elementor-widget__width-initial elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="b6a1309" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items elementor-inline-items"> <li class="elementor-icon-list-item elementor-inline-item"> <span class="elementor-icon-list-icon"> <i aria-hidden="true" class="fas fa-tag"></i> </span> <span class="elementor-icon-list-text"><span>Reports</span>, <span>Research</span></span> </li> </ul> </div> </div> <div class="elementor-element elementor-element-5f6cd47 elementor-widget__width-initial elementor-widget elementor-widget-heading" data-id="5f6cd47" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default">2022 Omnichannel and Fulfillment Benchmark Report: Stores Become Last Mile Staging Grounds as Retailers Pursue Convenience</h1> </div> </div> </div> </div> </div> </article> <section class="elementor-section elementor-top-section elementor-element elementor-element-17ee1e2 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="17ee1e2" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-02b7f31 elementor-hidden-phone" data-id="02b7f31" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-0160cbd elementor-share-buttons--view-icon elementor-share-buttons--align-left elementor-share-buttons-mobile--align-left elementor-share-buttons--skin-gradient elementor-share-buttons--shape-square elementor-grid-0 elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons" data-id="0160cbd" data-element_type="widget" data-settings="{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:90,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0}" data-widget_type="share-buttons.default"> <div class="elementor-widget-container"> <div class="elementor-grid"> <div class="elementor-grid-item"> <div class="elementor-share-btn elementor-share-btn_linkedin" role="button" tabindex="0" aria-label="Share on linkedin" > <span class="elementor-share-btn__icon"> <i class="fab fa-linkedin" aria-hidden="true"></i> </span> </div> </div> <div class="elementor-grid-item"> <div class="elementor-share-btn elementor-share-btn_twitter" role="button" tabindex="0" aria-label="Share on twitter" > <span class="elementor-share-btn__icon"> <i class="fab fa-twitter" aria-hidden="true"></i> </span> </div> </div> <div class="elementor-grid-item"> <div class="elementor-share-btn elementor-share-btn_facebook" role="button" tabindex="0" aria-label="Share on facebook" > <span class="elementor-share-btn__icon"> <i class="fab fa-facebook" aria-hidden="true"></i> </span> </div> </div> <div class="elementor-grid-item"> <div class="elementor-share-btn elementor-share-btn_reddit" role="button" tabindex="0" aria-label="Share on reddit" > <span class="elementor-share-btn__icon"> <i class="fab fa-reddit" aria-hidden="true"></i> </span> </div> </div> <div class="elementor-grid-item"> <div class="elementor-share-btn elementor-share-btn_email" role="button" tabindex="0" aria-label="Share on email" > <span class="elementor-share-btn__icon"> <i class="fas fa-envelope" aria-hidden="true"></i> </span> </div> </div> </div> </div> </div> </div> </div> <article class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3677ffa" data-id="3677ffa" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-054b203 elementor-widget elementor-widget-image" data-id="054b203" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="1200" height="675" data-src="https://www.retailtouchpoints.com/wp-content/uploads/2022/12/RTP_RT364_SURV_Omnichannel_1222_Feat.jpg" class="attachment-rtpv4-169 size-rtpv4-169 wp-image-123454 lazyload" alt="RTP_RT364_SURV_Omnichannel_1222_Feat" data-srcset="https://www.retailtouchpoints.com/wp-content/uploads/2022/12/RTP_RT364_SURV_Omnichannel_1222_Feat.jpg 1200w, https://www.retailtouchpoints.com/wp-content/uploads/2022/12/RTP_RT364_SURV_Omnichannel_1222_Feat-600x338.jpg 600w, https://www.retailtouchpoints.com/wp-content/uploads/2022/12/RTP_RT364_SURV_Omnichannel_1222_Feat-768x432.jpg 768w, https://www.retailtouchpoints.com/wp-content/uploads/2022/12/RTP_RT364_SURV_Omnichannel_1222_Feat-960x540.jpg 960w, https://www.retailtouchpoints.com/wp-content/uploads/2022/12/RTP_RT364_SURV_Omnichannel_1222_Feat-480x270.jpg 480w" data-sizes="(max-width: 1200px) 100vw, 1200px" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 1200px; --smush-placeholder-aspect-ratio: 1200/675;" /><noscript><img width="1200" height="675" src="https://www.retailtouchpoints.com/wp-content/uploads/2022/12/RTP_RT364_SURV_Omnichannel_1222_Feat.jpg" class="attachment-rtpv4-169 size-rtpv4-169 wp-image-123454" alt="RTP_RT364_SURV_Omnichannel_1222_Feat" srcset="https://www.retailtouchpoints.com/wp-content/uploads/2022/12/RTP_RT364_SURV_Omnichannel_1222_Feat.jpg 1200w, https://www.retailtouchpoints.com/wp-content/uploads/2022/12/RTP_RT364_SURV_Omnichannel_1222_Feat-600x338.jpg 600w, https://www.retailtouchpoints.com/wp-content/uploads/2022/12/RTP_RT364_SURV_Omnichannel_1222_Feat-768x432.jpg 768w, https://www.retailtouchpoints.com/wp-content/uploads/2022/12/RTP_RT364_SURV_Omnichannel_1222_Feat-960x540.jpg 960w, https://www.retailtouchpoints.com/wp-content/uploads/2022/12/RTP_RT364_SURV_Omnichannel_1222_Feat-480x270.jpg 480w" sizes="(max-width: 1200px) 100vw, 1200px" /></noscript> </div> </div> <div class="elementor-element elementor-element-1b485ab elementor-widget elementor-widget-theme-post-content" data-id="1b485ab" data-element_type="widget" data-widget_type="theme-post-content.default"> <div class="elementor-widget-container"> <p>While the pandemic is finally coming to an end, the way it forever altered shopper behavior remains clear: shoppers expect a seamless experience from site to store, and retailers are continuing to experiment with the best ways to deliver on this need.<br><br>However, as retailers adopt more channels, the complexity of managing operations grows. Shoppers don’t see a network of options — they simply expect their preferred shopping journey to be as quick and painless as possible.<br><br>Retailers are turning to a wide variety of strategies, from clever branding to smart third-party partnerships to high-tech fulfillment, in order to deliver on this demand. Retail TouchPoints surveyed top industry leaders to get a better understanding of how they’re achieving omnichannel excellence.<br>Check out the 2022 Omnichannel and Fulfillment Benchmark Report for answers to questions including:</p> <ul class="wp-block-list"> <li>How are retailers optimizing the usage of stores as fulfillment centers?</li> <li>What are the top strategies for building out an omnichannel brand?</li> <li>What are the biggest last mile challenges at the top of executives’ minds?</li> </ul> </div> </div> </div> </article> <div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-f98c79b" data-id="f98c79b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f8f4e55 elementor-widget__width-initial elementor-widget elementor-widget-template" data-id="f8f4e55" data-element_type="widget" id="AssetStandardBox" data-widget_type="template.default"> <div class="elementor-widget-container"> <div class="elementor-template"> <div data-elementor-type="section" data-elementor-id="51399" class="elementor elementor-51399 elementor-location-single" data-elementor-post-type="elementor_library"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-627caa80 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="627caa80" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-60246828" data-id="60246828" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-cf2da2e elementor-widget elementor-widget-heading" data-id="cf2da2e" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Download Now</h2> </div> </div> <div class="elementor-element elementor-element-6a55c241 elementor-widget-divider--view-line elementor-widget elementor-widget-divider" data-id="6a55c241" data-element_type="widget" data-widget_type="divider.default"> <div class="elementor-widget-container"> <div class="elementor-divider"> <span class="elementor-divider-separator"> </span> </div> </div> </div> <div class="elementor-element elementor-element-4087d3b elementor-widget__width-inherit elementor-widget elementor-widget-shortcode" data-id="4087d3b" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"><script src="//212-UPB-292.mktoweb.com/js/forms2/js/forms2.min.js"></script> <form id="mktoForm_4864"></form> <script>MktoForms2.loadForm("//212-UPB-292.mktoweb.com", "212-UPB-292", 4864);</script></div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </div> <div class="elementor-element elementor-element-25f0e83 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-phone elementor-widget elementor-widget-template" data-id="25f0e83" data-element_type="widget" id="AssetDirectBox" data-widget_type="template.default"> <div class="elementor-widget-container"> <div class="elementor-template"> <div data-elementor-type="section" data-elementor-id="72230" class="elementor elementor-72230 elementor-location-single" data-elementor-post-type="elementor_library"> <section class="elementor-section elementor-top-section elementor-element elementor-element-968e3b2 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="968e3b2" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3b47ff8" data-id="3b47ff8" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-4fff6e2 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4fff6e2" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2d7b200" data-id="2d7b200" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9d03a7f elementor-widget elementor-widget-heading" data-id="9d03a7f" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Download Now</h2> </div> </div> <div class="elementor-element elementor-element-500f117 elementor-widget-divider--view-line elementor-widget elementor-widget-divider" data-id="500f117" data-element_type="widget" data-widget_type="divider.default"> <div class="elementor-widget-container"> <div class="elementor-divider"> <span class="elementor-divider-separator"> </span> </div> </div> </div> <div class="elementor-element elementor-element-7ac0f59 elementor-button-align-stretch elementor-widget elementor-widget-form" data-id="7ac0f59" data-element_type="widget" data-settings="{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;step_type&quot;:&quot;none&quot;,&quot;step_icon_shape&quot;:&quot;none&quot;,&quot;button_width&quot;:&quot;100&quot;}" data-widget_type="form.default"> <div class="elementor-widget-container"> <textarea class="cfef_logic_data_js cfef-hidden"></textarea> <form class="elementor-form" method="post" id="RTP_DD_Access_Form" name="Resource DD Download Form"> <input type="hidden" name="post_id" value="72230"/> <input type="hidden" name="form_id" value="7ac0f59"/> <input type="hidden" name="referer_title" value="2022 Omnichannel and Fulfillment Benchmark Report: Stores Become Last Mile Staging Grounds as Retailers Pursue Convenience - Retail TouchPoints" /> <input type="hidden" name="queried_id" value="123453"/> <div class="elementor-form-fields-wrapper elementor-labels-"> <div class="elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-ClientName elementor-col-100"> <input size="1" type="hidden" name="form_fields[ClientName]" id="form-field-ClientName" class="elementor-field elementor-size-xs elementor-field-textual" value="our partners"> </div> <div class="elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-email elementor-col-100"> <input size="1" type="hidden" name="form_fields[email]" id="form-field-email" class="elementor-field elementor-size-xs elementor-field-textual"> </div> <div class="elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_5584e99 elementor-col-100"> <div style="background-color: #e8e8e8;padding: 6px;border-radius: 4px;font-size: .8em;line-height: 1.4em">Retail TouchPoints is a brand of Emerald X LLC. By clicking the button and submitting information, you acknowledge and agree that your information may be shared with Vertex, Bizrate Insights, and TreasureData and consent to communications from Vertex, Bizrate Insights, and TreasureData, Retail TouchPoints, corporate affiliates of Emerald X LLC, and other organizations such as event hosts, speakers, sponsors, and partners. Please read our <a href="https://www.emeraldx.com/privacy-policy/" target="_blank" rel="noopener">Privacy Policy</a> and <a href="https://www.emeraldx.com/terms-of-use/" target="_blank">Terms of Use</a> for more information on our policies.</div> </div> <div class="elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-Consent elementor-col-100 elementor-field-required"> <label for="form-field-Consent" class="elementor-field-label elementor-screen-only"> Consent Box </label> <div class="elementor-field-subgroup"> <span class="elementor-field-option"> <input type="checkbox" name="form_fields[Consent]" id="form-field-Consent" class="elementor-field elementor-size-xs elementor-acceptance-field" required="required" aria-required="true"> <label for="form-field-Consent">I agree.</label> </span> </div> </div> <div class="elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-PageTItle elementor-col-100"> <input size="1" type="hidden" name="form_fields[PageTItle]" id="form-field-PageTItle" class="elementor-field elementor-size-xs elementor-field-textual" value="2022 Omnichannel and Fulfillment Benchmark Report: Stores Become Last Mile Staging Grounds as Retailers Pursue Convenience"> </div> <div class="elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-latestFormOptIn elementor-col-100"> <input size="1" type="hidden" name="form_fields[latestFormOptIn]" id="form-field-latestFormOptIn" class="elementor-field elementor-size-xs elementor-field-textual" value="Form filled out on November 30, 2024 7:23 PM"> </div> <div class="elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-customWebhookID elementor-col-100"> <input size="1" type="hidden" name="form_fields[customWebhookID]" id="form-field-customWebhookID" class="elementor-field elementor-size-xs elementor-field-textual" value="RTPC-2022omnichannelandfulfillmentSR-DD-122022"> </div> <div class="elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-PartnerRef elementor-col-100"> <input size="1" type="hidden" name="form_fields[PartnerRef]" id="form-field-PartnerRef" class="elementor-field elementor-size-xs elementor-field-textual"> </div> <div class="elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-rTPResourcesEventsOptIn elementor-col-100"> <input size="1" type="hidden" name="form_fields[rTPResourcesEventsOptIn]" id="form-field-rTPResourcesEventsOptIn" class="elementor-field elementor-size-xs elementor-field-textual" value="true"> </div> <div class="elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons"> <button class="elementor-button elementor-size-sm" type="submit"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-icon"> <i aria-hidden="true" class="fas fa-plus"></i> </span> <span class="elementor-button-text">Submit</span> </span> </button> </div> </div> </form> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> </div> </div> </div> </div> <div class="elementor-element elementor-element-06b086f elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-phone elementor-widget elementor-widget-template" data-id="06b086f" data-element_type="widget" id="AssetThankYouBox" data-widget_type="template.default"> <div class="elementor-widget-container"> <div class="elementor-template"> <div data-elementor-type="section" data-elementor-id="79120" class="elementor elementor-79120 elementor-location-single" data-elementor-post-type="elementor_library"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-75a21db4 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="75a21db4" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6581628e" data-id="6581628e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-27b2f2f8 elementor-widget elementor-widget-heading" data-id="27b2f2f8" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Thank you!</h2> </div> </div> <div class="elementor-element elementor-element-274b7b0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider" data-id="274b7b0" data-element_type="widget" data-widget_type="divider.default"> <div class="elementor-widget-container"> <div class="elementor-divider"> <span class="elementor-divider-separator"> </span> </div> </div> </div> <div class="elementor-element elementor-element-5fe8b618 elementor-widget elementor-widget-text-editor" data-id="5fe8b618" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Click below to access this resource.</p> </div> </div> <div class="elementor-element elementor-element-3844a04d elementor-align-center elementor-widget elementor-widget-button" data-id="3844a04d" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-lg" href="http://f9e7d91e313f8622e557-24a29c251add4cb0f3d45e39c18c202f.r83.cf1.rackcdn.com/RTP_RT364_SURV_Omnichannel_Dec_2022_Final.pdf" target="_blank"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Access Now</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div data-elementor-type="footer" data-elementor-id="36126" class="elementor elementor-36126 elementor-location-footer" data-elementor-post-type="elementor_library"> <section class="elementor-section elementor-top-section elementor-element elementor-element-d8aa89e elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="d8aa89e" data-element_type="section" id="SubscribeCTA" data-settings="{&quot;background_background&quot;:&quot;gradient&quot;}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a1a1676" data-id="a1a1676" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-0ad9b49 elementor-widget-divider--view-line_text CategoriesX animated-fast elementor-widget-divider--element-align-center elementor-invisible elementor-widget elementor-widget-divider" data-id="0ad9b49" data-element_type="widget" data-settings="{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:50}" data-widget_type="divider.default"> <div class="elementor-widget-container"> <div class="elementor-divider"> <span class="elementor-divider-separator"> <span class="elementor-divider__text elementor-divider__element"> Subscribe Today </span> </span> </div> </div> </div> <div class="elementor-element elementor-element-747e540 elementor-widget__width-initial elementor-widget elementor-widget-text-editor" data-id="747e540" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Get access to exclusive content including newsletters, reports, research, videos, podcasts, and much more.</p> </div> </div> <div class="elementor-element elementor-element-aad13ef elementor-button-align-center elementor-widget elementor-widget-form" data-id="aad13ef" data-element_type="widget" data-settings="{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}" data-widget_type="form.default"> <div class="elementor-widget-container"> <textarea class="cfef_logic_data_js cfef-hidden"></textarea> <form class="elementor-form" method="post" id="RTP_Subscription_Form" name="Quick Subscription Form"> <input type="hidden" name="post_id" value="36126"/> <input type="hidden" name="form_id" value="aad13ef"/> <input type="hidden" name="referer_title" value="2022 Omnichannel and Fulfillment Benchmark Report: Stores Become Last Mile Staging Grounds as Retailers Pursue Convenience - Retail TouchPoints" /> <input type="hidden" name="queried_id" value="123453"/> <div class="elementor-form-fields-wrapper elementor-labels-"> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-FirstName elementor-col-33 elementor-field-required"> <label for="form-field-FirstName" class="elementor-field-label elementor-screen-only"> First Name </label> <input size="1" type="text" name="form_fields[FirstName]" id="form-field-FirstName" class="elementor-field elementor-size-sm elementor-field-textual" placeholder="First Name" required="required" aria-required="true"> </div> <div class="elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-33 elementor-field-required"> <label for="form-field-email" class="elementor-field-label elementor-screen-only"> Email </label> <input size="1" type="email" name="form_fields[email]" id="form-field-email" class="elementor-field elementor-size-sm elementor-field-textual" placeholder="Email" required="required" aria-required="true"> </div> <div class="elementor-field-type-select elementor-field-group elementor-column elementor-field-group-businessType elementor-col-33 elementor-field-required"> <label for="form-field-businessType" class="elementor-field-label elementor-screen-only"> Business Type </label> <div class="elementor-field elementor-select-wrapper remove-before "> <div class="select-caret-down-wrapper"> <i aria-hidden="true" class="eicon-caret-down"></i> </div> <select name="form_fields[businessType]" id="form-field-businessType" class="elementor-field-textual elementor-size-sm" required="required" aria-required="true"> <option value="">Business Type</option> <option value="Retailer: Apparel/Footwear/Accessories">Retailer: Apparel/Footwear/Accessories</option> <option value="Retailer: Automotive Aftermarket">Retailer: Automotive Aftermarket</option> <option value="Retailer: C-Store">Retailer: C-Store</option> <option value="Retailer: CE/Office Supply">Retailer: CE/Office Supply</option> <option value="Retailer: Consumer Goods">Retailer: Consumer Goods</option> <option value="Retailer: Department/Mass Market">Retailer: Department/Mass Market</option> <option value="Retailer: eCommerce/Direct">Retailer: eCommerce/Direct</option> <option value="Retailer: Food/Beverage/Restaurants">Retailer: Food/Beverage/Restaurants</option> <option value="Retailer: Grocery">Retailer: Grocery</option> <option value="Retailer: Home Center/Hardware">Retailer: Home Center/Hardware</option> <option value="Retailer: Home Furnishings">Retailer: Home Furnishings</option> <option value="Retailer: Hospitality">Retailer: Hospitality</option> <option value="Retailer: Specialty">Retailer: Specialty</option> <option value="Retailer: Sporting Goods/Outdoors">Retailer: Sporting Goods/Outdoors</option> <option value="Retailer: Other">Retailer: Other</option> <option value="Consumer Product Supplier">Consumer Product Supplier</option> <option value="Non-Retailer: Analyst/Consultant">Non-Retailer: Analyst/Consultant</option> <option value="Non-Retailer: Solution Provider">Non-Retailer: Solution Provider</option> <option value="Non-Retailer: Student/Faculty">Non-Retailer: Student/Faculty</option> <option value="Non-Retailer: Other">Non-Retailer: Other</option> </select> </div> </div> <div class="elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_1 elementor-col-100"> <div style="margin:10px 20px; text-align: center; font-size: .7em; line-height: 1.5em; "> Retail TouchPoints is a brand of Emerald X LLC. By clicking the button and submitting information, you acknowledge and agree that your information may be shared with corporate affiliates of Emerald X LLC, and other organizations such as event hosts, speakers, sponsors, and partners. Please read our <a href="https://www.emeraldx.com/privacy-policy/" target="_blank">Privacy Policy</a> and <a href="https://www.emeraldx.com/terms-of-use/" target="_blank">Terms of Use</a> for more information on our policies. </div> </div> <div class="elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-latestFormOptIn elementor-col-100"> <input size="1" type="hidden" name="form_fields[latestFormOptIn]" id="form-field-latestFormOptIn" class="elementor-field elementor-size-sm elementor-field-textual" value="RTP Subscription Form on: 11/30/2024 7:23 PM"> </div> <div class="elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-rTPNewsletterOptIn elementor-col-100"> <input size="1" type="hidden" name="form_fields[rTPNewsletterOptIn]" id="form-field-rTPNewsletterOptIn" class="elementor-field elementor-size-sm elementor-field-textual" value="True"> </div> <div class="elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-rTPResourcesEventsOptIn elementor-col-100"> <input size="1" type="hidden" name="form_fields[rTPResourcesEventsOptIn]" id="form-field-rTPResourcesEventsOptIn" class="elementor-field elementor-size-sm elementor-field-textual" value="True"> </div> <div class="elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-designRetailOptIn elementor-col-100"> <input size="1" type="hidden" name="form_fields[designRetailOptIn]" id="form-field-designRetailOptIn" class="elementor-field elementor-size-sm elementor-field-textual" value="True"> </div> <div class="elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-customWebhookID elementor-col-100"> <input size="1" type="hidden" name="form_fields[customWebhookID]" id="form-field-customWebhookID" class="elementor-field elementor-size-sm elementor-field-textual" value="RTPSubscriptionFormStep1"> </div> <div class="elementor-field-type-recaptcha elementor-field-group elementor-column elementor-field-group-reCAPTCHA elementor-col-100"> <div class="elementor-field" id="form-field-reCAPTCHA"><div class="elementor-g-recaptcha" data-sitekey="6LfgEdUUAAAAAC3JmpuZujcNrmZWAV5Jb8XTMB-A" data-type="v2_checkbox" data-theme="light" data-size="normal"></div></div> </div> <div class="elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons"> <button class="elementor-button elementor-size-sm" type="submit"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-icon"> <i aria-hidden="true" class="far fa-envelope"></i> </span> <span class="elementor-button-text">Subscribe</span> </span> </button> </div> </div> </form> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-a851884 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="a851884" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-16f96a2" data-id="16f96a2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-d4685ad elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="d4685ad" data-element_type="section"> <div class="elementor-container elementor-column-gap-wide"> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-6bcb215" data-id="6bcb215" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-98f0844 elementor-widget-divider--view-line_text elementor-widget-divider--element-align-left animated-fast elementor-invisible elementor-widget elementor-widget-divider" data-id="98f0844" data-element_type="widget" data-settings="{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:50}" data-widget_type="divider.default"> <div class="elementor-widget-container"> <div class="elementor-divider"> <span class="elementor-divider-separator"> <span class="elementor-divider__text elementor-divider__element"> General </span> </span> </div> </div> </div> <div class="elementor-element elementor-element-7383b50 elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu" data-id="7383b50" data-element_type="widget" data-settings="{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\&quot;\&quot;&gt;&lt;\/i&gt;&quot;,&quot;library&quot;:&quot;&quot;}}" data-widget_type="nav-menu.default"> <div class="elementor-widget-container"> <nav aria-label="Menu" class="elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none"> <ul id="menu-1-7383b50" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-55236"><a href="https://www.retailtouchpoints.com/articles" class="elementor-item">Articles</a></li> <li class="menu-item menu-item-type-post_type_archive menu-item-object-resources_c menu-item-55237"><a href="https://www.retailtouchpoints.com/resources" class="elementor-item">Resources</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55238"><a href="https://retailtouchpoints.com/events" class="elementor-item">Events</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55240"><a href="https://retailtouchpoints.com/touchpoints-tv" class="elementor-item">Video</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55239"><a href="https://retailtouchpoints.com/podcasts" class="elementor-item">Podcast</a></li> <li class="menu-item menu-item-type-post_type_archive menu-item-object-blog menu-item-55241"><a href="https://www.retailtouchpoints.com/blog" class="elementor-item">Blog</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-70614"><a href="https://www.retailtouchpoints.com/subscribe" class="elementor-item">Subscribe</a></li> </ul> </nav> <nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" aria-hidden="true"> <ul id="menu-2-7383b50" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-55236"><a href="https://www.retailtouchpoints.com/articles" class="elementor-item" tabindex="-1">Articles</a></li> <li class="menu-item menu-item-type-post_type_archive menu-item-object-resources_c menu-item-55237"><a href="https://www.retailtouchpoints.com/resources" class="elementor-item" tabindex="-1">Resources</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55238"><a href="https://retailtouchpoints.com/events" class="elementor-item" tabindex="-1">Events</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55240"><a href="https://retailtouchpoints.com/touchpoints-tv" class="elementor-item" tabindex="-1">Video</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55239"><a href="https://retailtouchpoints.com/podcasts" class="elementor-item" tabindex="-1">Podcast</a></li> <li class="menu-item menu-item-type-post_type_archive menu-item-object-blog menu-item-55241"><a href="https://www.retailtouchpoints.com/blog" class="elementor-item" tabindex="-1">Blog</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-70614"><a href="https://www.retailtouchpoints.com/subscribe" class="elementor-item" tabindex="-1">Subscribe</a></li> </ul> </nav> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-4eae414" data-id="4eae414" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-bf16bd0 elementor-widget-divider--view-line_text elementor-widget-divider--element-align-left animated-fast elementor-invisible elementor-widget elementor-widget-divider" data-id="bf16bd0" data-element_type="widget" data-settings="{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:50}" data-widget_type="divider.default"> <div class="elementor-widget-container"> <div class="elementor-divider"> <span class="elementor-divider-separator"> <span class="elementor-divider__text elementor-divider__element"> Articles </span> </span> </div> </div> </div> <div class="elementor-element elementor-element-c3d62e6 elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu" data-id="c3d62e6" data-element_type="widget" data-settings="{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\&quot;\&quot;&gt;&lt;\/i&gt;&quot;,&quot;library&quot;:&quot;&quot;}}" data-widget_type="nav-menu.default"> <div class="elementor-widget-container"> <nav aria-label="Menu" class="elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none"> <ul id="menu-1-c3d62e6" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-55227"><a href="https://www.retailtouchpoints.com/topics/customer-experience" class="elementor-item">Customer Experience</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-55228"><a href="https://www.retailtouchpoints.com/topics/digital-commerce" class="elementor-item">Digital Commerce</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-55229"><a href="https://www.retailtouchpoints.com/topics/digital-marketing" class="elementor-item">Digital Marketing</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-55230"><a href="https://www.retailtouchpoints.com/topics/omnichannel-alignment" class="elementor-item">Omnichannel Alignment</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-55231"><a href="https://www.retailtouchpoints.com/topics/personalization" class="elementor-item">Personalization</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-55235"><a href="https://www.retailtouchpoints.com/topics/store-operations" class="elementor-item">Store Operations</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-55232"><a href="https://www.retailtouchpoints.com/articles" class="elementor-item">View More →</a></li> </ul> </nav> <nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" aria-hidden="true"> <ul id="menu-2-c3d62e6" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-55227"><a href="https://www.retailtouchpoints.com/topics/customer-experience" class="elementor-item" tabindex="-1">Customer Experience</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-55228"><a href="https://www.retailtouchpoints.com/topics/digital-commerce" class="elementor-item" tabindex="-1">Digital Commerce</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-55229"><a href="https://www.retailtouchpoints.com/topics/digital-marketing" class="elementor-item" tabindex="-1">Digital Marketing</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-55230"><a href="https://www.retailtouchpoints.com/topics/omnichannel-alignment" class="elementor-item" tabindex="-1">Omnichannel Alignment</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-55231"><a href="https://www.retailtouchpoints.com/topics/personalization" class="elementor-item" tabindex="-1">Personalization</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-55235"><a href="https://www.retailtouchpoints.com/topics/store-operations" class="elementor-item" tabindex="-1">Store Operations</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-55232"><a href="https://www.retailtouchpoints.com/articles" class="elementor-item" tabindex="-1">View More →</a></li> </ul> </nav> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-0491407" data-id="0491407" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-db7e2ed elementor-widget-divider--view-line_text elementor-widget-divider--element-align-left animated-fast elementor-invisible elementor-widget elementor-widget-divider" data-id="db7e2ed" data-element_type="widget" data-settings="{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:50}" data-widget_type="divider.default"> <div class="elementor-widget-container"> <div class="elementor-divider"> <span class="elementor-divider-separator"> <span class="elementor-divider__text elementor-divider__element"> Resources </span> </span> </div> </div> </div> <div class="elementor-element elementor-element-f79b5df elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu" data-id="f79b5df" data-element_type="widget" data-settings="{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\&quot;\&quot;&gt;&lt;\/i&gt;&quot;,&quot;library&quot;:&quot;&quot;}}" data-widget_type="nav-menu.default"> <div class="elementor-widget-container"> <nav aria-label="Menu" class="elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none"> <ul id="menu-1-f79b5df" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-taxonomy menu-item-object-resources_tax_format menu-item-55474"><a href="https://www.retailtouchpoints.com/resources/type/webinar" class="elementor-item">Webinars</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-resources_tax_format menu-item-55479"><a href="https://www.retailtouchpoints.com/resources/type/report" class="elementor-item">Reports</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-resources_tax_format menu-item-55478"><a href="https://www.retailtouchpoints.com/resources/type/research" class="elementor-item">Research</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-resources_tax_format menu-item-55475"><a href="https://www.retailtouchpoints.com/resources/type/e-book" class="elementor-item">E-books</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-resources_tax_format menu-item-55476"><a href="https://www.retailtouchpoints.com/resources/type/ipaper" class="elementor-item">iPapers</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-resources_tax_format menu-item-55483"><a href="https://www.retailtouchpoints.com/resources/type/infographic" class="elementor-item">Infographics</a></li> <li class="menu-item menu-item-type-post_type_archive menu-item-object-resources_c menu-item-55480"><a href="https://www.retailtouchpoints.com/resources" class="elementor-item">View More →</a></li> </ul> </nav> <nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" aria-hidden="true"> <ul id="menu-2-f79b5df" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-taxonomy menu-item-object-resources_tax_format menu-item-55474"><a href="https://www.retailtouchpoints.com/resources/type/webinar" class="elementor-item" tabindex="-1">Webinars</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-resources_tax_format menu-item-55479"><a href="https://www.retailtouchpoints.com/resources/type/report" class="elementor-item" tabindex="-1">Reports</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-resources_tax_format menu-item-55478"><a href="https://www.retailtouchpoints.com/resources/type/research" class="elementor-item" tabindex="-1">Research</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-resources_tax_format menu-item-55475"><a href="https://www.retailtouchpoints.com/resources/type/e-book" class="elementor-item" tabindex="-1">E-books</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-resources_tax_format menu-item-55476"><a href="https://www.retailtouchpoints.com/resources/type/ipaper" class="elementor-item" tabindex="-1">iPapers</a></li> <li class="menu-item menu-item-type-taxonomy menu-item-object-resources_tax_format menu-item-55483"><a href="https://www.retailtouchpoints.com/resources/type/infographic" class="elementor-item" tabindex="-1">Infographics</a></li> <li class="menu-item menu-item-type-post_type_archive menu-item-object-resources_c menu-item-55480"><a href="https://www.retailtouchpoints.com/resources" class="elementor-item" tabindex="-1">View More →</a></li> </ul> </nav> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-8a2e59e" data-id="8a2e59e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-8a05538 elementor-widget-divider--view-line_text elementor-widget-divider--element-align-left animated-fast elementor-invisible elementor-widget elementor-widget-divider" data-id="8a05538" data-element_type="widget" data-settings="{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:50}" data-widget_type="divider.default"> <div class="elementor-widget-container"> <div class="elementor-divider"> <span class="elementor-divider-separator"> <span class="elementor-divider__text elementor-divider__element"> About Us </span> </span> </div> </div> </div> <div class="elementor-element elementor-element-b471c36 elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu" data-id="b471c36" data-element_type="widget" data-settings="{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\&quot;\&quot;&gt;&lt;\/i&gt;&quot;,&quot;library&quot;:&quot;&quot;}}" data-widget_type="nav-menu.default"> <div class="elementor-widget-container"> <nav aria-label="Menu" class="elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none"> <ul id="menu-1-b471c36" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-55610"><a href="https://www.retailtouchpoints.com/about" class="elementor-item">Overview</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55542"><a href="https://retailtouchpoints.com/about/#OurTeam" class="elementor-item elementor-item-anchor">Our Team</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-55608"><a href="https://www.retailtouchpoints.com/advisory-board" class="elementor-item">Advisory Board</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-66198"><a href="https://www.retailtouchpoints.com/awards" class="elementor-item">Awards</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55543"><a href="#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjU1NzQzIiwidG9nZ2xlIjpmYWxzZX0%3D" class="elementor-item elementor-item-anchor">Editorial Calendar</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55544"><a href="#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjU1ODMzIiwidG9nZ2xlIjpmYWxzZX0%3D" class="elementor-item elementor-item-anchor">Advertise / Media Kit</a></li> </ul> </nav> <nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" aria-hidden="true"> <ul id="menu-2-b471c36" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-55610"><a href="https://www.retailtouchpoints.com/about" class="elementor-item" tabindex="-1">Overview</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55542"><a href="https://retailtouchpoints.com/about/#OurTeam" class="elementor-item elementor-item-anchor" tabindex="-1">Our Team</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-55608"><a href="https://www.retailtouchpoints.com/advisory-board" class="elementor-item" tabindex="-1">Advisory Board</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-66198"><a href="https://www.retailtouchpoints.com/awards" class="elementor-item" tabindex="-1">Awards</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55543"><a href="#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjU1NzQzIiwidG9nZ2xlIjpmYWxzZX0%3D" class="elementor-item elementor-item-anchor" tabindex="-1">Editorial Calendar</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55544"><a href="#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjU1ODMzIiwidG9nZ2xlIjpmYWxzZX0%3D" class="elementor-item elementor-item-anchor" tabindex="-1">Advertise / Media Kit</a></li> </ul> </nav> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-95dc68f" data-id="95dc68f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-0f7e07f elementor-widget-divider--view-line_text elementor-widget-divider--element-align-left animated-fast elementor-invisible elementor-widget elementor-widget-divider" data-id="0f7e07f" data-element_type="widget" data-settings="{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:50}" data-widget_type="divider.default"> <div class="elementor-widget-container"> <div class="elementor-divider"> <span class="elementor-divider-separator"> <span class="elementor-divider__text elementor-divider__element"> Contact Us </span> </span> </div> </div> </div> <div class="elementor-element elementor-element-ea7017c elementor-widget elementor-widget-text-editor" data-id="ea7017c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Address:</strong><br />100 Broadway, 14th Floor<br />New York, NY 10005</p><p><strong>Phone:</strong><br />1.888.603.3626</p><p><strong>Email:</strong><br />info [at] retailtouchpoints.com</p><p><strong>Social:</strong></p> </div> </div> <div class="elementor-element elementor-element-5d6a409 elementor-shape-circle elementor-widget__width-auto elementor-grid-0 e-grid-align-center elementor-widget elementor-widget-social-icons" data-id="5d6a409" data-element_type="widget" data-widget_type="social-icons.default"> <div class="elementor-widget-container"> <div class="elementor-social-icons-wrapper elementor-grid"> <span class="elementor-grid-item"> <a class="elementor-icon elementor-social-icon elementor-social-icon-linkedin elementor-animation-shrink elementor-repeater-item-0badd17" href="https://www.linkedin.com/company/retail-touchpoints" target="_blank"> <span class="elementor-screen-only">Linkedin</span> <i class="fab fa-linkedin"></i> </a> </span> <span class="elementor-grid-item"> <a class="elementor-icon elementor-social-icon elementor-social-icon- elementor-animation-shrink elementor-repeater-item-4446e51" href="https://twitter.com/rtouchpoints" target="_blank"> <span class="elementor-screen-only"></span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" id="Layer_1" x="0px" y="0px" viewBox="0 0 1200 1227" style="enable-background:new 0 0 1200 1227;" xml:space="preserve"><style type="text/css"> .st0{fill:#051934;}</style><path class="st0" d="M714.2,519.3L1160.9,0H1055L667.1,450.9L357.3,0H0l468.5,681.8L0,1226.4h105.9l409.6-476.2l327.2,476.2H1200 L714.2,519.3L714.2,519.3z M569.2,687.8l-47.5-67.9L144,79.7h162.6l304.8,436l47.5,67.9l396.2,566.7H892.5L569.2,687.8L569.2,687.8z "></path></svg> </a> </span> <span class="elementor-grid-item"> <a class="elementor-icon elementor-social-icon elementor-social-icon-facebook elementor-animation-shrink elementor-repeater-item-d7573e0" href="https://www.facebook.com/RetailTouchPoints/" target="_blank"> <span class="elementor-screen-only">Facebook</span> <i class="fab fa-facebook"></i> </a> </span> <span class="elementor-grid-item"> <a class="elementor-icon elementor-social-icon elementor-social-icon-instagram elementor-animation-shrink elementor-repeater-item-fa4d835" href="https://www.instagram.com/rtouchpoints/" target="_blank"> <span class="elementor-screen-only">Instagram</span> <i class="fab fa-instagram"></i> </a> </span> <span class="elementor-grid-item"> <a class="elementor-icon elementor-social-icon elementor-social-icon-youtube elementor-animation-shrink elementor-repeater-item-05600f2" href="https://www.youtube.com/retailtouchpoints" target="_blank"> <span class="elementor-screen-only">Youtube</span> <i class="fab fa-youtube"></i> </a> </span> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4605a8f5 elementor-section-content-middle elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4605a8f5" data-element_type="section" data-settings="{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-377c6d73" data-id="377c6d73" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-78eed774 elementor-widget elementor-widget-image" data-id="78eed774" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://emeraldx.com"> <img width="600" height="171" data-src="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/Emerald_Logo_Endorsement_KO-600x171.png" class="attachment-medium size-medium wp-image-110565 lazyload" alt="Powered by Emerald" data-srcset="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/Emerald_Logo_Endorsement_KO-600x171.png 600w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/Emerald_Logo_Endorsement_KO-768x219.png 768w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/Emerald_Logo_Endorsement_KO.png 1250w" data-sizes="(max-width: 600px) 100vw, 600px" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 600px; --smush-placeholder-aspect-ratio: 600/171;" /><noscript><img width="600" height="171" src="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/Emerald_Logo_Endorsement_KO-600x171.png" class="attachment-medium size-medium wp-image-110565" alt="Powered by Emerald" srcset="https://www.retailtouchpoints.com/wp-content/uploads/2019/10/Emerald_Logo_Endorsement_KO-600x171.png 600w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/Emerald_Logo_Endorsement_KO-768x219.png 768w, https://www.retailtouchpoints.com/wp-content/uploads/2019/10/Emerald_Logo_Endorsement_KO.png 1250w" sizes="(max-width: 600px) 100vw, 600px" /></noscript> </a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7976465f" data-id="7976465f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7602d1d4 elementor-widget elementor-widget-text-editor" data-id="7602d1d4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <a href="https://www.emeraldx.com/about/" title="about" style="padding-right: 10px;" target="_blank">ABOUT</a><a href="https://www.emeraldx.com/careers/" title="careers" style="padding-right: 10px;" target="_blank">CAREERS</a><a href="http://emeraldx.com/authorized-service-providers/" title="authorized-service-providers" style="padding-right: 10px;" target="_blank">AUTHORIZED SERVICE PROVIDERS</a><a href="#" title="your-privacy-choices" class="ot-sdk-show-settings" style="padding-right: 10px;" target="_blank">Your Privacy Choices</a><a href="https://www.emeraldx.com/terms-of-use/" title="terms-of-use" style="padding-right: 10px;" target="_blank">TERMS OF USE</a><a href="https://www.emeraldx.com/privacy-policy/" title="privacy-policy" style="padding-right: 10px;" target="_blank">PRIVACY POLICY</a> </div> </div> <div class="elementor-element elementor-element-12c5a9b9 elementor-widget elementor-widget-text-editor" data-id="12c5a9b9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <div class="footer-copyright">© 2024 <a href=" https://www.emeraldx.com" target="_blank">Emerald X, LLC.</a> All Rights Reserved</div> </div> </div> </div> </div> </div> </section> </div> <script type='text/javascript'> /* <![CDATA[ */ var hasJetBlogPlaylist = 0; /* ]]> */ </script> <script src="https://cdn.jsdelivr.net/gh/Reach-Marketing/emx-hubspot@main/emerald-form-privacy.js"></script> <script type="text/x-template" id="mobile-menu-item-template"><li :id="'jet-mobile-menu-item-'+itemDataObject.itemId" :class="itemClasses" > <div class="jet-mobile-menu__item-inner" tabindex="0" :aria-label="itemDataObject.name" aria-expanded="false" v-on:click="itemSubHandler" v-on:keyup.enter="itemSubHandler" > <a :class="itemLinkClasses" :href="itemDataObject.url" :rel="itemDataObject.xfn" :title="itemDataObject.attrTitle" :target="itemDataObject.target" > <div class="jet-menu-item-wrapper"> <div class="jet-menu-icon" v-if="isIconVisible" v-html="itemIconHtml" ></div> <div class="jet-menu-name"> <span class="jet-menu-label" v-if="isLabelVisible" v-html="itemDataObject.name" ></span> <small class="jet-menu-desc" v-if="isDescVisible" v-html="itemDataObject.description" ></small> </div> <div class="jet-menu-badge" v-if="isBadgeVisible" > <div class="jet-menu-badge__inner" v-html="itemDataObject.badgeContent"></div> </div> </div> </a> <span class="jet-dropdown-arrow" v-if="isSub && !templateLoadStatus" v-html="dropdownIconHtml" v-on:click="markerSubHandler" > </span> <div class="jet-mobile-menu__template-loader" v-if="templateLoadStatus" > <svg xmlns:svg="http://www.w3.org/2000/svg" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" version="1.0" width="24px" height="25px" viewBox="0 0 128 128" xml:space="preserve"> <g> <linearGradient id="linear-gradient"> <stop offset="0%" :stop-color="loaderColor" stop-opacity="0"/> <stop offset="100%" :stop-color="loaderColor" stop-opacity="1"/> </linearGradient> <path d="M63.85 0A63.85 63.85 0 1 1 0 63.85 63.85 63.85 0 0 1 63.85 0zm.65 19.5a44 44 0 1 1-44 44 44 44 0 0 1 44-44z" fill="url(#linear-gradient)" fill-rule="evenodd"/> <animateTransform attributeName="transform" type="rotate" from="0 64 64" to="360 64 64" dur="1080ms" repeatCount="indefinite"></animateTransform> </g> </svg> </div> </div> <transition name="menu-container-expand-animation"> <mobile-menu-list v-if="isDropdownLayout && subDropdownVisible" :depth="depth+1" :children-object="itemDataObject.children" ></mobile-menu-list> </transition> </li> </script> <script type="text/x-template" id="mobile-menu-list-template"><div class="jet-mobile-menu__list" role="navigation" > <ul class="jet-mobile-menu__items"> <mobile-menu-item v-for="(item, index) in childrenObject" :key="item.id" :item-data-object="item" :depth="depth" ></mobile-menu-item> </ul> </div> </script> <script type="text/x-template" id="mobile-menu-template"><div :class="instanceClass" v-on:keyup.esc="escapeKeyHandler" > <div class="jet-mobile-menu__toggle" role="button" ref="toggle" tabindex="0" aria-label="Open/Close Menu" aria-expanded="false" v-on:click="menuToggle" v-on:keyup.enter="menuToggle" > <div class="jet-mobile-menu__template-loader" v-if="toggleLoaderVisible" > <svg xmlns:svg="http://www.w3.org/2000/svg" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" version="1.0" width="24px" height="25px" viewBox="0 0 128 128" xml:space="preserve"> <g> <linearGradient id="linear-gradient"> <stop offset="0%" :stop-color="loaderColor" stop-opacity="0"/> <stop offset="100%" :stop-color="loaderColor" stop-opacity="1"/> </linearGradient> <path d="M63.85 0A63.85 63.85 0 1 1 0 63.85 63.85 63.85 0 0 1 63.85 0zm.65 19.5a44 44 0 1 1-44 44 44 44 0 0 1 44-44z" fill="url(#linear-gradient)" fill-rule="evenodd"/> <animateTransform attributeName="transform" type="rotate" from="0 64 64" to="360 64 64" dur="1080ms" repeatCount="indefinite"></animateTransform> </g> </svg> </div> <div class="jet-mobile-menu__toggle-icon" v-if="!menuOpen && !toggleLoaderVisible" v-html="toggleClosedIcon" ></div> <div class="jet-mobile-menu__toggle-icon" v-if="menuOpen && !toggleLoaderVisible" v-html="toggleOpenedIcon" ></div> <span class="jet-mobile-menu__toggle-text" v-if="toggleText" v-html="toggleText" ></span> </div> <transition name="cover-animation"> <div class="jet-mobile-menu-cover" v-if="menuContainerVisible && coverVisible" v-on:click="closeMenu" ></div> </transition> <transition :name="showAnimation"> <div class="jet-mobile-menu__container" v-if="menuContainerVisible" > <div class="jet-mobile-menu__container-inner" > <div class="jet-mobile-menu__header-template" v-if="headerTemplateVisible" > <div class="jet-mobile-menu__header-template-content" ref="header-template-content" v-html="headerContent" ></div> </div> <div class="jet-mobile-menu__controls" > <div class="jet-mobile-menu__breadcrumbs" v-if="isBreadcrumbs" > <div class="jet-mobile-menu__breadcrumb" v-for="(item, index) in breadcrumbsPathData" :key="index" > <div class="breadcrumb-label" v-on:click="breadcrumbHandle(index+1)" v-html="item" ></div> <div class="breadcrumb-divider" v-html="breadcrumbIcon" v-if="(breadcrumbIcon && index !== breadcrumbsPathData.length-1)" ></div> </div> </div> <div class="jet-mobile-menu__back" role="button" ref="back" tabindex="0" aria-label="Close Menu" aria-expanded="false" v-if="!isBack && isClose" v-html="closeIcon" v-on:click="menuToggle" v-on:keyup.enter="menuToggle" ></div> <div class="jet-mobile-menu__back" role="button" ref="back" tabindex="0" aria-label="Back to Prev Items" aria-expanded="false" v-if="isBack" v-html="backIcon" v-on:click="goBack" v-on:keyup.enter="goBack" ></div> </div> <div class="jet-mobile-menu__before-template" v-if="beforeTemplateVisible" > <div class="jet-mobile-menu__before-template-content" ref="before-template-content" v-html="beforeContent" ></div> </div> <div class="jet-mobile-menu__body" > <transition :name="animation"> <mobile-menu-list v-if="!templateVisible" :key="depth" :depth="depth" :children-object="itemsList" ></mobile-menu-list> <div class="jet-mobile-menu__template" ref="template-content" v-if="templateVisible" > <div class="jet-mobile-menu__template-content" v-html="itemTemplateContent" ></div> </div> </transition> </div> <div class="jet-mobile-menu__after-template" v-if="afterTemplateVisible" > <div class="jet-mobile-menu__after-template-content" ref="after-template-content" v-html="afterContent" ></div> </div> </div> </div> </transition> </div> </script> <div data-elementor-type="popup" data-elementor-id="55833" class="elementor elementor-55833 elementor-location-popup" data-elementor-settings="{&quot;a11y_navigation&quot;:&quot;yes&quot;,&quot;triggers&quot;:[],&quot;timing&quot;:[]}" data-elementor-post-type="elementor_library"> <section class="elementor-section elementor-top-section elementor-element elementor-element-1775320 elementor-section-height-full elementor-section-boxed elementor-section-height-default elementor-section-items-middle" data-id="1775320" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-854bfa5" data-id="854bfa5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f5ad377 elementor-widget elementor-widget-heading" data-id="f5ad377" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-default">Access The Media Kit</h3> </div> </div> <div class="elementor-element elementor-element-ed9c898 elementor-widget-divider--view-line elementor-widget elementor-widget-divider" data-id="ed9c898" data-element_type="widget" data-widget_type="divider.default"> <div class="elementor-widget-container"> <div class="elementor-divider"> <span class="elementor-divider-separator"> </span> </div> </div> </div> <div class="elementor-element elementor-element-a9ca0c7 elementor-widget__width-initial elementor-button-align-stretch elementor-widget elementor-widget-form" data-id="a9ca0c7" data-element_type="widget" data-settings="{&quot;_animation&quot;:&quot;none&quot;,&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}" data-widget_type="form.default"> <div class="elementor-widget-container"> <textarea class="cfef_logic_data_js cfef-hidden"></textarea> <form class="elementor-form" method="post" name="Media Kit Request"> <input type="hidden" name="post_id" value="55833"/> <input type="hidden" name="form_id" value="a9ca0c7"/> <input type="hidden" name="referer_title" value="2022 Omnichannel and Fulfillment Benchmark Report: Stores Become Last Mile Staging Grounds as Retailers Pursue Convenience - Retail TouchPoints" /> <input type="hidden" name="queried_id" value="123453"/> <div class="elementor-form-fields-wrapper elementor-labels-"> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-FirstName elementor-col-50 elementor-field-required"> <label for="form-field-FirstName" class="elementor-field-label elementor-screen-only"> First Name* </label> <input size="1" type="text" name="form_fields[FirstName]" id="form-field-FirstName" class="elementor-field elementor-size-xs elementor-field-textual" placeholder="First Name" required="required" aria-required="true"> </div> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-LastName elementor-col-50 elementor-field-required"> <label for="form-field-LastName" class="elementor-field-label elementor-screen-only"> Last Name* </label> <input size="1" type="text" name="form_fields[LastName]" id="form-field-LastName" class="elementor-field elementor-size-xs elementor-field-textual" placeholder="Last Name" required="required" aria-required="true"> </div> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-Title elementor-col-50 elementor-field-required"> <label for="form-field-Title" class="elementor-field-label elementor-screen-only"> Job Title* </label> <input size="1" type="text" name="form_fields[Title]" id="form-field-Title" class="elementor-field elementor-size-xs elementor-field-textual" placeholder="Job Title" required="required" aria-required="true"> </div> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-Company elementor-col-50 elementor-field-required"> <label for="form-field-Company" class="elementor-field-label elementor-screen-only"> Company Name* </label> <input size="1" type="text" name="form_fields[Company]" id="form-field-Company" class="elementor-field elementor-size-xs elementor-field-textual" placeholder="Company Name" required="required" aria-required="true"> </div> <div class="elementor-field-type-email elementor-field-group elementor-column elementor-field-group-Email elementor-col-50 elementor-field-required"> <label for="form-field-Email" class="elementor-field-label elementor-screen-only"> Email* </label> <input size="1" type="email" name="form_fields[Email]" id="form-field-Email" class="elementor-field elementor-size-xs elementor-field-textual" placeholder="Email" required="required" aria-required="true"> </div> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-Phone elementor-col-50 elementor-field-required"> <label for="form-field-Phone" class="elementor-field-label elementor-screen-only"> Phone Number* </label> <input size="1" type="text" name="form_fields[Phone]" id="form-field-Phone" class="elementor-field elementor-size-xs elementor-field-textual" placeholder="Phone Number" required="required" aria-required="true"> </div> <div class="elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_4 elementor-col-100"> <h4 style=" margin:10px 0 -10px 0; padding:0; font-size: 1.2rem; font-family: Montserrat; text-transform: uppercase;">Interests:</h4> </div> <div class="elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-contactFormMessage elementor-col-100"> <label for="form-field-contactFormMessage" class="elementor-field-label elementor-screen-only"> Interests* </label> <div class="elementor-field-subgroup "><span class="elementor-field-option"><input type="checkbox" value="Retail Innovation Conference &amp; Expo (Live Event)" id="form-field-contactFormMessage-0" name="form_fields[contactFormMessage][]"> <label for="form-field-contactFormMessage-0">Retail Innovation Conference & Expo (Live Event)</label></span><span class="elementor-field-option"><input type="checkbox" value="Webinars or Webinar Series (Online)" id="form-field-contactFormMessage-1" name="form_fields[contactFormMessage][]"> <label for="form-field-contactFormMessage-1">Webinars or Webinar Series (Online)</label></span><span class="elementor-field-option"><input type="checkbox" value="Custom Content Creation" id="form-field-contactFormMessage-2" name="form_fields[contactFormMessage][]"> <label for="form-field-contactFormMessage-2">Custom Content Creation</label></span><span class="elementor-field-option"><input type="checkbox" value="Lead Generation Campaigns" id="form-field-contactFormMessage-3" name="form_fields[contactFormMessage][]"> <label for="form-field-contactFormMessage-3">Lead Generation Campaigns</label></span><span class="elementor-field-option"><input type="checkbox" value="Display Advertising" id="form-field-contactFormMessage-4" name="form_fields[contactFormMessage][]"> <label for="form-field-contactFormMessage-4">Display Advertising</label></span><span class="elementor-field-option"><input type="checkbox" value="New Interactive Media Opportunities" id="form-field-contactFormMessage-5" name="form_fields[contactFormMessage][]"> <label for="form-field-contactFormMessage-5">New Interactive Media Opportunities</label></span><span class="elementor-field-option"><input type="checkbox" value="Other (Please specify)" id="form-field-contactFormMessage-6" name="form_fields[contactFormMessage][]"> <label for="form-field-contactFormMessage-6">Other (Please specify)</label></span></div> </div> <div class="elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-Lead_Type__c elementor-col-100"> <input size="1" type="hidden" name="form_fields[Lead_Type__c]" id="form-field-Lead_Type__c" class="elementor-field elementor-size-xs elementor-field-textual" value="Retail TouchPoints (RTP)"> </div> <div class="elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-customWebhookID elementor-col-100"> <input size="1" type="hidden" name="form_fields[customWebhookID]" id="form-field-customWebhookID" class="elementor-field elementor-size-xs elementor-field-textual" value="RTP_Media-Kit-Form"> </div> <div class="elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-ReCAPTCHA elementor-col-100 recaptcha_v3-bottomleft"> <div class="elementor-field" id="form-field-ReCAPTCHA"><div class="elementor-g-recaptcha" data-sitekey="6LcCvdMUAAAAAEXtqxM-2oCZ4d9g0I0LA7I8QM8N" data-type="v3" data-action="Form" data-badge="bottomleft" data-size="invisible"></div></div> </div> <div class="elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons"> <button class="elementor-button elementor-size-md" type="submit"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Submit</span> </span> </button> </div> </div> </form> </div> </div> </div> </div> </div> </section> </div> <div data-elementor-type="popup" data-elementor-id="55743" class="elementor elementor-55743 elementor-location-popup" data-elementor-settings="{&quot;a11y_navigation&quot;:&quot;yes&quot;,&quot;triggers&quot;:[],&quot;timing&quot;:[]}" data-elementor-post-type="elementor_library"> <section class="elementor-section elementor-top-section elementor-element elementor-element-1c820c6 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1c820c6" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fc8861f" data-id="fc8861f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-bc767cb elementor-widget elementor-widget-heading" data-id="bc767cb" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-default">Access Our Editorial Calendar</h3> </div> </div> <div class="elementor-element elementor-element-c8d20f1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider" data-id="c8d20f1" data-element_type="widget" data-widget_type="divider.default"> <div class="elementor-widget-container"> <div class="elementor-divider"> <span class="elementor-divider-separator"> </span> </div> </div> </div> <div class="elementor-element elementor-element-ee2196f elementor-button-align-stretch elementor-widget elementor-widget-form" data-id="ee2196f" data-element_type="widget" data-settings="{&quot;_animation&quot;:&quot;none&quot;,&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}" data-widget_type="form.default"> <div class="elementor-widget-container"> <textarea class="cfef_logic_data_js cfef-hidden"></textarea> <form class="elementor-form" method="post" name="Editorial Calendar Request"> <input type="hidden" name="post_id" value="55743"/> <input type="hidden" name="form_id" value="ee2196f"/> <input type="hidden" name="referer_title" value="2022 Omnichannel and Fulfillment Benchmark Report: Stores Become Last Mile Staging Grounds as Retailers Pursue Convenience - Retail TouchPoints" /> <input type="hidden" name="queried_id" value="123453"/> <div class="elementor-form-fields-wrapper elementor-labels-"> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required"> <label for="form-field-name" class="elementor-field-label elementor-screen-only"> First Name* </label> <input size="1" type="text" name="form_fields[name]" id="form-field-name" class="elementor-field elementor-size-sm elementor-field-textual" placeholder="First Name" required="required" aria-required="true"> </div> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_1 elementor-col-50 elementor-field-required"> <label for="form-field-field_1" class="elementor-field-label elementor-screen-only"> Last Name* </label> <input size="1" type="text" name="form_fields[field_1]" id="form-field-field_1" class="elementor-field elementor-size-sm elementor-field-textual" placeholder="Last Name" required="required" aria-required="true"> </div> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_2 elementor-col-50 elementor-field-required"> <label for="form-field-field_2" class="elementor-field-label elementor-screen-only"> Job Title* </label> <input size="1" type="text" name="form_fields[field_2]" id="form-field-field_2" class="elementor-field elementor-size-sm elementor-field-textual" placeholder="Job Title" required="required" aria-required="true"> </div> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_3 elementor-col-50 elementor-field-required"> <label for="form-field-field_3" class="elementor-field-label elementor-screen-only"> Company Name* </label> <input size="1" type="text" name="form_fields[field_3]" id="form-field-field_3" class="elementor-field elementor-size-sm elementor-field-textual" placeholder="Company Name" required="required" aria-required="true"> </div> <div class="elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required"> <label for="form-field-email" class="elementor-field-label elementor-screen-only"> Email* </label> <input size="1" type="email" name="form_fields[email]" id="form-field-email" class="elementor-field elementor-size-sm elementor-field-textual" placeholder="Email" required="required" aria-required="true"> </div> <div class="elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required"> <label for="form-field-message" class="elementor-field-label elementor-screen-only"> Topics Of Interest* </label> <textarea class="elementor-field-textual elementor-field elementor-size-sm" name="form_fields[message]" id="form-field-message" rows="4" placeholder="Topics Of Interest" required="required" aria-required="true"></textarea> </div> <div class="elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_7 elementor-col-100"> <br><hr><br><span style="font-size: .9rem; line-height:1.3rem; padding-bottom: 10px;">If you are downloading this on behalf of a client, please provide the company name and website information below:</span><br> </div> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_4 elementor-col-50"> <label for="form-field-field_4" class="elementor-field-label elementor-screen-only"> Client's Company Name </label> <input size="1" type="text" name="form_fields[field_4]" id="form-field-field_4" class="elementor-field elementor-size-sm elementor-field-textual" placeholder="Client&#039;s Company Name"> </div> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_5 elementor-col-50"> <label for="form-field-field_5" class="elementor-field-label elementor-screen-only"> Client's Website </label> <input size="1" type="text" name="form_fields[field_5]" id="form-field-field_5" class="elementor-field elementor-size-sm elementor-field-textual" placeholder="Client&#039;s Website"> </div> <div class="elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_6107679 elementor-col-100 recaptcha_v3-bottomleft"> <div class="elementor-field" id="form-field-field_6107679"><div class="elementor-g-recaptcha" data-sitekey="6LcCvdMUAAAAAEXtqxM-2oCZ4d9g0I0LA7I8QM8N" data-type="v3" data-action="Form" data-badge="bottomleft" data-size="invisible"></div></div> </div> <div class="elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons"> <button class="elementor-button elementor-size-sm" type="submit"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Submit</span> </span> </button> </div> </div> </form> </div> </div> </div> </div> </div> </section> </div> <script type='text/javascript'> const lazyloadRunObserver = () => { const lazyloadBackgrounds = document.querySelectorAll( `.e-con.e-parent:not(.e-lazyloaded)` ); const lazyloadBackgroundObserver = new IntersectionObserver( ( entries ) => { entries.forEach( ( entry ) => { if ( entry.isIntersecting ) { let lazyloadBackground = entry.target; if( lazyloadBackground ) { lazyloadBackground.classList.add( 'e-lazyloaded' ); } lazyloadBackgroundObserver.unobserve( entry.target ); } }); }, { rootMargin: '200px 0px 200px 0px' } ); lazyloadBackgrounds.forEach( ( lazyloadBackground ) => { lazyloadBackgroundObserver.observe( lazyloadBackground ); } ); }; const events = [ 'DOMContentLoaded', 'elementor/lazyload/observe', ]; events.forEach( ( event ) => { document.addEventListener( event, lazyloadRunObserver ); } ); </script> <link rel='stylesheet' id='elementor-post-56104-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-56104.css?ver=1732435396' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-56355-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-56355.css?ver=1732435396' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-51399-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-51399.css?ver=1732435503' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-72230-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-72230.css?ver=1732435504' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-79120-css' href='https://www.retailtouchpoints.com/wp-content/uploads/elementor/css/post-79120.css?ver=1732435504' type='text/css' media='all' /> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-includes/js/dist/hooks.min.js?ver=4d63a3d491d11ffd8ac6" id="wp-hooks-js"></script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-includes/js/dist/i18n.min.js?ver=5e580eb46a90c2b997e6" id="wp-i18n-js"></script> <script type="text/javascript" id="wp-i18n-js-after"> /* <![CDATA[ */ wp.i18n.setLocaleData( { 'text direction\u0004ltr': [ 'ltr' ] } ); /* ]]> */ </script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/wp-parsely/build/loader.js?ver=b681bb9905652ac12735" id="wp-parsely-loader-js"></script> <script type="text/javascript" data-parsely-site="retailtouchpoints.com" src="https://cdn.parsely.com/keys/retailtouchpoints.com/p.js?ver=3.17.0" id="parsely-cfg"></script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/jet-menu/assets/public/lib/vue/vue.min.js?ver=2.6.11" id="jet-vue-js"></script> <script type="text/javascript" id="jet-menu-public-scripts-js-extra"> /* <![CDATA[ */ var jetMenuPublicSettings = {"version":"2.4.5","ajaxUrl":"https:\/\/www.retailtouchpoints.com\/wp-admin\/admin-ajax.php","isMobile":"false","getElementorTemplateApiUrl":"https:\/\/www.retailtouchpoints.com\/wp-json\/jet-menu-api\/v2\/get-elementor-template-content","getBlocksTemplateApiUrl":"https:\/\/www.retailtouchpoints.com\/wp-json\/jet-menu-api\/v2\/get-blocks-template-content","menuItemsApiUrl":"https:\/\/www.retailtouchpoints.com\/wp-json\/jet-menu-api\/v2\/get-menu-items","restNonce":"17a22d1455","devMode":"false","wpmlLanguageCode":"","menuSettings":{"jetMenuRollUp":"false","jetMenuMouseleaveDelay":"500","jetMenuMegaWidthType":"container","jetMenuMegaWidthSelector":"","jetMenuMegaOpenSubType":"hover","jetMenuMegaAjax":"false"}}; var CxCollectedCSS = {"type":"text\/css","title":"cx-collected-dynamic-style","css":".jet-menu-item-56354 > .jet-sub-mega-menu {width:540px !important;; }.jet-menu-item-56354 > .jet-custom-nav__mega-sub {width:540px !important;; }.jet-menu-item-56354 > .jet-mega-menu-mega-container {width:540px !important;; }.jet-menu div.jet-sub-mega-menu {box-shadow:0px 5px 8px 0px rgba(0,0,0,0.2); border-top-left-radius:3px; border-top-right-radius:3px; border-bottom-right-radius:3px; border-bottom-left-radius:3px; }.jet-menu .jet-menu-item .top-level-link .jet-menu-icon {align-self:center; order:-1; }.jet-menu .jet-menu-item .sub-level-link .jet-menu-icon {align-self:center; order:-1; }.jet-menu .jet-menu-item .top-level-link .jet-menu-badge {flex:0 0 100%; width:0; order:-2; text-align:right; }.jet-menu .jet-menu-item .sub-level-link .jet-menu-badge {flex:0 0 100%; width:0; order:-2; text-align:right; }.jet-menu .jet-menu-item .top-level-link .jet-dropdown-arrow {align-self:center; order:2; }.jet-menu .jet-menu-item .sub-level-link .jet-dropdown-arrow {align-self:center; order:2; margin-left:auto !important; }.jet-menu {justify-content:center !important; }.jet-menu ul.jet-sub-menu {min-width:220px; }.jet-mobile-menu-single .jet-menu-icon {-webkit-align-self:center; align-self:center; }.jet-mobile-menu-single .jet-menu-badge {-webkit-align-self:flex-start; align-self:flex-start; }"}; /* ]]> */ </script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/jet-menu/assets/public/js/legacy/jet-menu-public-scripts.js?ver=2.4.5" id="jet-menu-public-scripts-js"></script> <script type="text/javascript" id="jet-menu-public-scripts-js-after"> /* <![CDATA[ */ function CxCSSCollector(){"use strict";var t,e=window.CxCollectedCSS;void 0!==e&&((t=document.createElement("style")).setAttribute("title",e.title),t.setAttribute("type",e.type),t.textContent=e.css,document.head.appendChild(t))}CxCSSCollector(); /* ]]> */ </script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/elementor-pro/assets/lib/smartmenus/jquery.smartmenus.min.js?ver=1.2.1" id="smartmenus-js"></script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/elementor-pro/assets/lib/sticky/jquery.sticky.min.js?ver=3.24.1" id="e-sticky-js"></script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/jet-blog/assets/js/lib/slick/slick.min.js?ver=1.8.1" id="jet-slick-js"></script> <script type="text/javascript" id="cfef_logic-js-extra"> /* <![CDATA[ */ var my_script_vars = {"pluginConstant":"\/www\/retailtouchpointsv4_688\/public\/wp-content\/plugins\/conditional-fields-for-elementor-form\/"}; /* ]]> */ </script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/conditional-fields-for-elementor-form/assets/js/cfef_logic_frontend.min.js?ver=1.3.5" id="cfef_logic-js"></script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/page-links-to/dist/new-tab.js?ver=3.3.7" id="page-links-to-js"></script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/wp-smushit/app/assets/js/smush-lazy-load.min.js?ver=3.16.6" id="smush-lazy-load-js"></script> <script type="text/javascript" src="https://www.google.com/recaptcha/api.js?render=explicit&amp;ver=3.24.1" id="elementor-recaptcha-api-js"></script> <script type="text/javascript" src="https://www.google.com/recaptcha/api.js?render=explicit&amp;ver=3.24.1" id="elementor-recaptcha_v3-api-js"></script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/elementor-pro/assets/js/webpack-pro.runtime.min.js?ver=3.24.1" id="elementor-pro-webpack-runtime-js"></script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/js/webpack.runtime.min.js?ver=3.25.9" id="elementor-webpack-runtime-js"></script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/js/frontend-modules.min.js?ver=3.25.9" id="elementor-frontend-modules-js"></script> <script type="text/javascript" id="elementor-pro-frontend-js-before"> /* <![CDATA[ */ var ElementorProFrontendConfig = {"ajaxurl":"https:\/\/www.retailtouchpoints.com\/wp-admin\/admin-ajax.php","nonce":"cff21134db","urls":{"assets":"https:\/\/www.retailtouchpoints.com\/wp-content\/plugins\/elementor-pro\/assets\/","rest":"https:\/\/www.retailtouchpoints.com\/wp-json\/"},"settings":{"lazy_load_background_images":true},"shareButtonsNetworks":{"facebook":{"title":"Facebook","has_counter":true},"twitter":{"title":"Twitter"},"linkedin":{"title":"LinkedIn","has_counter":true},"pinterest":{"title":"Pinterest","has_counter":true},"reddit":{"title":"Reddit","has_counter":true},"vk":{"title":"VK","has_counter":true},"odnoklassniki":{"title":"OK","has_counter":true},"tumblr":{"title":"Tumblr"},"digg":{"title":"Digg"},"skype":{"title":"Skype"},"stumbleupon":{"title":"StumbleUpon","has_counter":true},"mix":{"title":"Mix"},"telegram":{"title":"Telegram"},"pocket":{"title":"Pocket","has_counter":true},"xing":{"title":"XING","has_counter":true},"whatsapp":{"title":"WhatsApp"},"email":{"title":"Email"},"print":{"title":"Print"},"x-twitter":{"title":"X"},"threads":{"title":"Threads"}},"facebook_sdk":{"lang":"en_US","app_id":""},"lottie":{"defaultAnimationUrl":"https:\/\/www.retailtouchpoints.com\/wp-content\/plugins\/elementor-pro\/modules\/lottie\/assets\/animations\/default.json"}}; /* ]]> */ </script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/elementor-pro/assets/js/frontend.min.js?ver=3.24.1" id="elementor-pro-frontend-js"></script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-includes/js/jquery/ui/core.min.js?ver=1.13.3" id="jquery-ui-core-js"></script> <script type="text/javascript" id="elementor-frontend-js-before"> /* <![CDATA[ */ var elementorFrontendConfig = {"environmentMode":{"edit":false,"wpPreview":false,"isScriptDebug":false},"i18n":{"shareOnFacebook":"Share on Facebook","shareOnTwitter":"Share on Twitter","pinIt":"Pin it","download":"Download","downloadImage":"Download image","fullscreen":"Fullscreen","zoom":"Zoom","share":"Share","playVideo":"Play Video","previous":"Previous","next":"Next","close":"Close","a11yCarouselWrapperAriaLabel":"Carousel | Horizontal scrolling: Arrow Left & Right","a11yCarouselPrevSlideMessage":"Previous slide","a11yCarouselNextSlideMessage":"Next slide","a11yCarouselFirstSlideMessage":"This is the first slide","a11yCarouselLastSlideMessage":"This is the last slide","a11yCarouselPaginationBulletMessage":"Go to slide"},"is_rtl":false,"breakpoints":{"xs":0,"sm":480,"md":768,"lg":1025,"xl":1440,"xxl":1600},"responsive":{"breakpoints":{"mobile":{"label":"Mobile Portrait","value":767,"default_value":767,"direction":"max","is_enabled":true},"mobile_extra":{"label":"Mobile Landscape","value":880,"default_value":880,"direction":"max","is_enabled":false},"tablet":{"label":"Tablet Portrait","value":1024,"default_value":1024,"direction":"max","is_enabled":true},"tablet_extra":{"label":"Tablet Landscape","value":1200,"default_value":1200,"direction":"max","is_enabled":false},"laptop":{"label":"Laptop","value":1366,"default_value":1366,"direction":"max","is_enabled":false},"widescreen":{"label":"Widescreen","value":2400,"default_value":2400,"direction":"min","is_enabled":false}},"hasCustomBreakpoints":false},"version":"3.25.9","is_static":false,"experimentalFeatures":{"additional_custom_breakpoints":true,"e_nested_atomic_repeaters":true,"e_optimized_control_loading":true,"e_onboarding":true,"e_css_smooth_scroll":true,"theme_builder_v2":true,"home_screen":true,"landing-pages":true,"nested-elements":true,"editor_v2":true,"link-in-bio":true,"floating-buttons":true,"display-conditions":true,"form-submissions":true},"urls":{"assets":"https:\/\/www.retailtouchpoints.com\/wp-content\/plugins\/elementor\/assets\/","ajaxurl":"https:\/\/www.retailtouchpoints.com\/wp-admin\/admin-ajax.php","uploadUrl":"http:\/\/www.retailtouchpoints.com\/wp-content\/uploads"},"nonces":{"floatingButtonsClickTracking":"e6ef1d84d6"},"swiperClass":"swiper-container","settings":{"page":[],"editorPreferences":[]},"kit":{"active_breakpoints":["viewport_mobile","viewport_tablet"],"global_image_lightbox":"yes","lightbox_enable_counter":"yes","lightbox_enable_fullscreen":"yes","lightbox_enable_zoom":"yes","lightbox_enable_share":"yes","lightbox_title_src":"title","lightbox_description_src":"description"},"post":{"id":123453,"title":"2022%20Omnichannel%20and%20Fulfillment%20Benchmark%20Report%3A%20Stores%20Become%20Last%20Mile%20Staging%20Grounds%20as%20Retailers%20Pursue%20Convenience%20-%20Retail%20TouchPoints","excerpt":"","featuredImage":"https:\/\/www.retailtouchpoints.com\/wp-content\/uploads\/2022\/12\/RTP_RT364_SURV_Omnichannel_1222_Feat.jpg"}}; /* ]]> */ </script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/elementor/assets/js/frontend.min.js?ver=3.25.9" id="elementor-frontend-js"></script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/elementor-pro/assets/js/elements-handlers.min.js?ver=3.24.1" id="pro-elements-handlers-js"></script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/jet-elements/assets/js/lib/waypoints/waypoints.js?ver=4.0.2" id="waypoints-js"></script> <script type="text/javascript" id="jet-elements-js-extra"> /* <![CDATA[ */ var jetElements = {"ajaxUrl":"https:\/\/www.retailtouchpoints.com\/wp-admin\/admin-ajax.php","isMobile":"false","templateApiUrl":"https:\/\/www.retailtouchpoints.com\/wp-json\/jet-elements-api\/v1\/elementor-template","devMode":"false","messages":{"invalidMail":"Please specify a valid e-mail"}}; /* ]]> */ </script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/jet-elements/assets/js/jet-elements.min.js?ver=2.7.1.1" id="jet-elements-js"></script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/jet-menu/includes/elementor/assets/public/js/legacy/widgets-scripts.js?ver=2.4.5" id="jet-menu-elementor-widgets-scripts-js"></script> <script type="text/javascript" id="jet-blog-js-extra"> /* <![CDATA[ */ var JetBlogSettings = {"ajaxurl":"https:\/\/www.retailtouchpoints.com\/resources\/omnichannel-and-fulfillment-benchmark-report-stores-become-last-mile-staging-grounds-as-retailers-pursue-convenience-2022\/?nocache=1733012588&jet_blog_ajax=1"}; /* ]]> */ </script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/jet-blog/assets/js/jet-blog.min.js?ver=2.4.0" id="jet-blog-js"></script> <script type="text/javascript" src="//cdnjs.cloudflare.com/ajax/libs/gsap/2.1.3/TweenMax.min.js" id="gsap-js-js"></script> <script type="text/javascript" id="elementor-extras-frontend-js-extra"> /* <![CDATA[ */ var elementorExtrasFrontendConfig = {"urls":{"assets":"https:\/\/www.retailtouchpoints.com\/wp-content\/plugins\/elementor-extras\/assets\/"},"refreshableWidgets":["ee-offcanvas.classic","ee-popup.classic","gallery-slider.default","media-carousel.default","image-carousel.default","slides.default"]}; /* ]]> */ </script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/elementor-extras/assets/js/frontend.min.js?ver=2.2.52" id="elementor-extras-frontend-js"></script> <script type="text/javascript" src="https://www.retailtouchpoints.com/wp-content/plugins/elementor-extras/assets/lib/hotips/hotips.min.js?ver=1.1.0" id="hotips-js"></script> </body> </html>

Pages: 1 2 3 4 5 6 7 8 9 10