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data-env='live' data-edit-mode='false' role="main"> <section class="as-container-column as-columns--1up as-banner as-banner--top "> <div class="column-item"> <div class='as-banner-cont'> <div class='as-banner-image as-banner-image--top'> <style type="text/css"> .as-banner-image.as-banner-image--top { background-image: url("/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-iphone.image.large_2x.jpg"); } .as-banner-image.as-banner-image--top:before { content: ""; display: block; } @media only screen and (max-width: 735px) { .as-banner-image.as-banner-image--top { background-image: url("/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-iphone.image.small_2x.jpg"); } } </style> <img sizes="(min-width:735px ) 735w, 100vw" src="/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-iphone.image.large_2x.jpg" alt="" srcset="/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-iphone.image.small_2x.jpg 735w, 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as-promo-link typography-body"> <span class="icon-copy" aria-label="what to do if you forget your device passcode">Forgot passcode</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></span> </div></a><a class="columm as-promo-item large-3 medium-3 small-6" data-analytics-event="link.component_click" data-analytics-link-component_type="Promo" data-analytics-link-component_name="Forgot Apple Account password" data-analytics-link-url="/en-euro/HT201487" href="/en-euro/HT201487"><div class="as-promo-inner"> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/nav-icon-password_2x.svg" alt="" class="as-promo-image"><span class="icon-wrapper as-promo-link typography-body"> <span class="icon-copy" aria-label="what to do if you forget the password for your Apple Account">Forgot Apple Account password</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></span> </div></a><a class="columm as-promo-item large-3 medium-3 small-6" data-analytics-event="link.component_click" data-analytics-link-component_type="Promo" data-analytics-link-component_name="Subscriptions and refunds" data-analytics-link-url="/en-euro/billing" href="/en-euro/billing"><div class="as-promo-inner"> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/nav-icon-receipt_2x.svg" alt="" class="as-promo-image"><span class="icon-wrapper as-promo-link typography-body"> <span class="icon-copy" aria-label="get help with subscriptions, billing, refunds, and more">Subscriptions and refunds</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></span> </div></a><a class="columm as-promo-item large-3 medium-3 small-6" data-analytics-event="link.component_click" data-analytics-link-component_type="Promo" data-analytics-link-component_name="Learn more about Find My" data-analytics-link-url="/en-euro/find-my" href="/en-euro/find-my"><div class="as-promo-inner"> <img 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class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Make sure to update iOS, so you have the latest features and security updates.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Learn how to update" data-analytics-link-url="/en-euro/HT213860" href="/en-euro/HT213860"><span class="icon-copy" aria-label="Learn how to update iOS">Learn how to update</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div></div> </div> <div class="as-section-title "> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h2 class="as-section-title__heading typography-headline-reduced">Get help for your iPhone</h2></div> </div> </div> <div class="as-content-block " > <div class="row justify-content-spacearound as-contentblock--2up"> <div class="column as-contentblock-item large-5 medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-backup_2x.png" alt="" width="75" class="as-contentblock-image" height="75"></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Back up your data">Back up your data</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Back up your iPhone with iCloud or your computer in case your device is ever replaced, lost, or damaged.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Choose a backup method" data-analytics-link-url="/en-euro/HT203977" href="/en-euro/HT203977"><span class="icon-copy" aria-label="">Choose a backup method</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div><div class="column as-contentblock-item large-5 medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-transfer_2x.png" alt="" width="75" class="as-contentblock-image" height="75"></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Transfer data to a new iPhone with Quick Start">Transfer data to a new iPhone with Quick聽Start</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>With Quick Start, you can set up your new iPhone automatically using your previous device.</p></div><ul class="links-stacked"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Set up your new iPhone" data-analytics-link-url="/en-euro/HT202033?" href="/en-euro/HT202033?"><span class="icon-copy" aria-label="">Set up your new iPhone</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Move from Android to iPhone" data-analytics-link-url="/en-euro/ht201196" href="/en-euro/ht201196"><span class="icon-copy" aria-label="">Move from Android to iPhone</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div></div> </div> <div class="as-content-block " > <div class="row justify-content-spacearound as-contentblock--2up"> <div class="column as-contentblock-item large-5 medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-cellular_2x.png" alt="" width="75" class="as-contentblock-image" height="75"></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Use eSIM on iPhone">Use eSIM on iPhone</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Stored digitally in your iPhone, an eSIM is like a physical SIM without the card. See how to set up a new eSIM or transfer one from your previous iPhone.</p> <ul> </ul></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Learn about eSIM" data-analytics-link-url="/en-euro/HT212780" href="/en-euro/HT212780"><span class="icon-copy" aria-label="">Learn about eSIM</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div><div class="column as-contentblock-item large-5 medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-power_2x.png" alt="" width="75" class="as-contentblock-image" height="75"></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="If your iPhone won't turn on or is frozen">If your iPhone won't turn on or is frozen</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Learn what to do if your iPhone has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Get help if your iPhone is frozen" data-analytics-link-url="/en-euro/116940" href="/en-euro/116940"><span class="icon-copy" aria-label="">Get help if your iPhone is frozen</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div></div> </div> <div class="as-imagegrid-wrapper row as-imagegrid--1up as-imagegrid--elevated"> <div class='as-imagegrid-item column large-12 medium-12 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