Contact Us | 1API

<!DOCTYPE html> <html lang="en"> <head>  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-NL3LLHS');</script>  <meta charset="utf-8"> <meta name="description" content="Contact 1API for any of your domain related inquiries."> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"> <link rel="apple-touch-icon" sizes="180x180" href="/imgs/apple-touch-icon.png"> <link rel="icon" type="image/png" sizes="32x32" href="/imgs/favicon-32x32.png"> <link rel="icon" type="image/png" sizes="16x16" href="/imgs/favicon-16x16.png"> <link rel="shortcut icon" href="/imgs/favicon.ico"> <title>Contact Us | 1API</title> <link rel="stylesheet" href="css/bootstrap.min.css"> <link rel="stylesheet" href="css/styles.min.css"> <link rel="stylesheet" href="https://use.fontawesome.com/releases/v5.1.0/css/all.css"> </head> <body class="light contact">  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-NL3LLHS" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <nav class="navbar navbar-default navbar-fixed-top"> <div class="container"> <div class="navbar-header"> <button type="button" class="navbar-toggle collapsed" data-toggle="collapse" data-target="#navbar" aria-expanded="false" aria-controls="navbar"> <span class="sr-only">Toggle navigation</span> <span class="icon-bar"></span> <span class="icon-bar"></span> <span class="icon-bar"></span> </button> <a class="navbar-brand logo" href="/"></a> </div> <div id="navbar" class="navbar-collapse collapse"> <div class="navbar-right"> <form method="get" action="https://www.onlydomains.com/domain/frontSearch" class="search-input"> <input name="domain" id="mini-search" placeholder="Buy a new Domain Name" onfocus="this.placeholder = ''" onblur="this.placeholder = 'Buy a new Domain Name'" /> <button id="mini-submit" type="submit"><i class="fas fa-search"></i></button> <i class="fa fa-globe translation-toggle" aria-hidden="true"></i> <a class="translation" href="de/kontakt">DE</a> </form> </div> <div class="navbar-left"> <ul class="nav navbar-nav"> <li><a href="about-us.html">ABOUT US</a></li> <li><a href="whois.html">WHOIS</a></li> <li><a href="https://www.hexonet.net/resellers" target="_blank">RESELLER</a></li> <li><a href="legal/terms-of-service.html">LEGAL</a></li> <li><a href="contact">CONTACT</a></li> </ul> </div> </div> </div> </nav> </div> <div class="container wrap"> <div class="row"> <div class="about-headline"> <h1>Contact Us</h1> </div> <div class="col-lg-5 col-lg-offset-1 sub-heading"> <h4>Address</h4> <p>1API GmbH</p> <p>Kaiserstra脽e 172-174</p> <p>66386 St. Ingbert, Germany</p> <p>Phone: +49.6894.9396-760</p> <p>Fax: +49.6894.9396-851</p> <div class="sub-heading"> <h4>Company Data</h4> <p>CEO: Oliver Fries</p> <p>Trade Register: HRB 15683, Local Court Saarbr眉cken</p> <p>Tax ID: 075/108/00766</p> <p>V.A.T. ID: DE248636780</p> </div> </div> <div class="col-lg-5 sub-heading contact-cta"> <h4>General Inquiries & Support</h4> <p>Support Hours: Monday - Friday 10:00 - 13:00 CET</p> <p>For the quickest response to inquiries and support, please contact us through our Contact Form</p> <button id="submit" type="submit"><a href="https://1api.support/en">CONTACT 1API</button> </div> </div> <div class="row"> <div class="col-lg-10 col-lg-offset-1 contact-steps"> <h4>Abuse, Illegal & Complaint Reporting</h4> <p>1API is committed to the advancement and expansion of the Internet by proactively investigating complaints of abuse and illegal activity of any of 1API鈥檚 customers. Our security and abuse process is simple and aims to respond to all complaints within a reasonable time-frame.</p> <h5>1. How to File a Complaint or Report Abuse</h5> <p>Reporting into one of three categories - Compliant, Abuse, or Authorities. Please provide your name, address, telephone, email and description of the issue, including domain name(s) to the respective contact below.</p> </div> </div> <div class="row"> <div class="col-lg-3 col-lg-offset-2 report-details"> <p><b>COMPLAINTS</b></p> <p>Email: <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="fb9a998e889ebbca9a8b92d5959e8f">[email protected]</a></p> <p>Tel: +49.6894.9396-760</p> <p>Mail: C/O: Complaint Department</p> </div> <div class="col-lg-3 col-lg-offset-2 report-details"> <p><b>ABUSE</b></p> <p>Email: <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="29484b5c5a4c691848594007474c5d">[email protected]</a></p> <p>Tel: +49.6894.9396-760</p> <p>Mail: C/O: Abuse Department</p> </div> </div> <div class="row"> <div class="col-lg-8 col-lg-offset-2 authority-details"> <p>Authorities - Law enforcement, consumer protection, quasi-governmental or other similar authorities</p> <p>These reports must also include organisation name, phone number to the organisation鈥檚 head or regional office, address of the organisation and the jurisdiction of the organisation in order to verify the validity of the organisations authority</p> <p>Email: <a href="legal@1api.net"><span class="__cf_email__" data-cfemail="e28e8785838ea2d383928bcc8c8796">[email protected]</span></a></p> <p>Tel: +49.6894.9396-760</p> <p>Mail: C/O: Authorities Department</p> </div> </div> <div class="row"> <div class="col-lg-10 col-lg-offset-1 contact-steps"> <h5>2. Report Processing</h5> <p>All reported complaints and abuses will be acknowledged through email by our support staff within three (3) business days. And the goal is to resolve any single complaint or abuse within ten (10) business days. If more time is required to resolve an issue, our support staff will inform you of the expected time-frame to resolution.</p> <p>Authorities reporting abuse must first have their provided credentials verified. And upon successful verification, a response will be made to the authorities by the most appropriate individual the support team. Resolution of reported abuse by the authorities will depend on the scope and complexity of the investigation required.</p> <h5>3. Reopening or Appealing Responses</h5> <p>Responses to reported complaints and abuses that are resolved in a satisfactory manner will be closed within 48 hours of a non-response from the complainant. If the response is not satisfactory, simply respond with additional information or detail that will allow for further investigation of the issue.</p> </div> </div> </div> <footer> <div class="container"> <div class="row"> <div class="col-md-9 col-sm-12 footer-right"> <a href="about-us.html">ABOUT US</a> <a href="whois.html">WHOIS</a> <a href="legal/privacy-policy.html">PRIVACY POLICY</a> <a href="legal/cookie-policy.html">COOKIE POLICY</a> <a href="legal/legal-notice.html">LEGAL NOTICE</a> <a href="contact">CONTACT</a> </div> <div class="col-md-3 col-sm-12 footer-left"> <p>漏 2024 1API, All Rights Reserved</p> </div> </div> <div class="row"> <div class="col-xs-12" style="text-align:right;"> <a href="https://centralnic.com/" target="_blank"><img src="/imgs/team-internet-logo.png" /></a> </div> </div> </div> </footer> <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script src="https://code.jquery.com/jquery-3.1.1.slim.min.js" integrity="sha384-A7FZj7v+d/sdmMqp/nOQwliLvUsJfDHW+k9Omg/a/EheAdgtzNs3hpfag6Ed950n" crossorigin="anonymous"></script> <script src="https://cdnjs.cloudflare.com/ajax/libs/tether/1.4.0/js/tether.min.js" integrity="sha384-DztdAPBWPRXSA/3eYEEUWrWCy7G5KFbe8fFjk5JAIxUYHKkDx6Qin1DkWx51bBrb" crossorigin="anonymous"></script> </div> <script src="js/bootstrap.min.js"></script> </body> </html>

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Contact Us | 1API