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AI CRM: Grow Revenue With Our AI Powered CRM | Salesforce Asia
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It’s about bringing entire organisations together around the customer to improve experiences and drive growth.</p>\n","kind":"card_faq-qna","id":"1712608214630_lw"},{"headline":"What is Einstein Copilot?","description":"<p><a href=\"https://www.salesforce.com/einsteincopilot\" target=\"_blank\">Salesforce Einstein Copilot</a> is a conversational AI assistant integrated into the Salesforce Platform designed to enhance user productivity by providing AI-driven suggestions and automating routine tasks within the Salesforce ecosystem.</p>\n","kind":"card_faq-qna","id":"1712608229113_l5p"},{"headline":"What is an AI reasoning engine?","description":"<p>A reasoning engine is an AI system that mimics human grade decision-making and problem-solving capabilities based on certain rules, data, and logic. Einstein Copilot’s reasoning engine interacts with a <a href=\"https://www.salesforce.com/blog/adapt-or-train-your-own-llm/\" target=\"_blank\">large language model</a> (LLM) by analysing the full context of the user’s prompt, determining the actions or series of actions to use, and generating the output.</p>\n","kind":"card_faq-qna","id":"1712608245160_2cl"},{"headline":"What are AI prompt builders?","description":"<p><a href=\"https://www.salesforce.com/ap/products/prompt-workflow-builder/ \" target=\"_self\">AI prompt builders</a> help users create and refine prompts to get quality output from an LLM. Some of the typical features include the ability to write instructions, provide grounding data, configure LLM parameters, and test the prompt against an LLM. Salesforce's Prompt Builder uniquely secures user data, allows customers to build trusted prompts using clicks, and grounds the prompts with relevant CRM data.</p>\n","kind":"card_faq-qna","id":"1712608259703_3or"},{"headline":"What is AI for CRM?","description":"<p>AI for CRM (Customer Relationship Management) refers to the integration of artificial intelligence technologies into <a href=\"https://www.salesforce.com/ap/crm/what-is-crm/\" target=\"_self\">CRM systems</a> to enhance customer interactions, streamline processes, improve overall efficiency and drive revenue growth.</p>\n","kind":"card_faq-qna","id":"1712767013729_ty3"}]}]}],"path":"/crm/ai-crm","urlLoc":"ap","curHref":"/ap/crm/ai-crm/","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-ap"}], chassis: 'v2', }; window.sfdcBase = window.sfdcBase || {}; window.sfdcBase.chat = window.sfdcBase.chat || {}; window.sfdcBase.chat.invite = window.sfdcBase.chat.invite || {}; </script> <div class="globalnav-wrapper-c360 "> <a class="screen-reader-text skip-to-content-c360" href="#main-content"> <div class="screen-reader-container">Skip to content</div> </a> <hgf-c360nav locale=ap search="true" show-region-selector="true" context-nav-enabled="true" hide-login="false" truly-hide-login="false" show-button-main=true show-button-secondary=false hide-contact="false" origin=https://wp.sfdcdigital.com/en-ap/wp-json> </hgf-c360nav> <hgf-c360contextnav origin=https://wp.sfdcdigital.com/en-ap/wp-json> </hgf-c360contextnav> </div> <main id="main-content" class="pbc-open-template"> <div data-blade-id="1718304403189_16ow" data-blade-position="1" data-blade-name="sf/open" data-blade-variant="open" data-blade-source="www" data-blade-type="blade"> <style> .marquee--crm-ai { background-image: url("https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/04/Marquee-Background-Mobile.webp"); background-size: cover; background-repeat: no-repeat; background-position: center bottom; overflow: visible; margin-bottom: 250px; } .marquee--crm-ai .blade__description--crm-ai, .marquee--crm-ai .marquee__headline--crm-ai { flex: 1; } .marquee--crm-ai .content_wrapper--crm-ai { display: flex; flex-direction: column; justify-content: center; align-items: center; max-width: 900px; padding: 50px 15px 150px; margin: 0 auto; } .marquee--crm-ai .marquee__headline--crm-ai { font-style: normal; font-weight: 600; font-size: 66.5px; line-height: 100%; text-align: center; letter-spacing: -0.012em; color: #E0E5F8; } .marquee--crm-ai .marquee__headline--crm-ai .top-text{ color: #E0E5F8; } .marquee--crm-ai .marquee__headline--crm-ai .bottom-text{ color: #fff; } .marquee--crm-ai .blade__description--crm-ai p { font-family: var(--pbc-g-font-sans); color: #fff; text-align: center; font-size: 18px; font-style: normal; font-weight: 400; line-height: 28px; /* 155.556% */ letter-spacing: 0.022px; } .marquee--crm-ai .content_wrapper--crm-ai { grid-column: 2 / span 10; text-align: center; } .marquee--crm-ai .image_wrapper--crm-ai { display: flex; flex-direction: column; align-items: center; justify-content: center; position: relative; /* Needed to position the child absolutely relative to this parent */ } .marquee--crm-ai .image_wrapper--crm-ai .image--crm-ai{ position: absolute; z-index: 10; width: 724px; } @media (max-width: 768px) { .marquee--crm-ai .content_wrapper--crm-ai { grid-column: 1 / span 12; text-align: center; } } @media (min-width: 768px) { .marquee--crm-ai { background-image: url("https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/04/Marquee-Background-Desktop.webp?resize=768,432"); } } @media (min-width: 1024px) { .marquee--crm-ai { background-image: url("https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/04/Marquee-Background-Desktop.webp?resize=1024,576"); } } @media (min-width: 1536px) { .marquee--crm-ai { background-image: url("https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/04/Marquee-Background-Desktop.webp?resize=1536,864"); } .marquee--crm-ai .content_wrapper--crm-ai { padding: 100px 15px 200px; } }</style> <div id="1718304403189_16ow" class="special"><section class="relative marquee--blade marquee--center marquee--crm-ai overflow-visible"> <div class="container pb-64 mobile-pb-48 pt-64 mobile-pt-48"> <article class="grid grid_main image__overflow"> <div class="content__wrapper content_wrapper--crm-ai"> <header class="marquee__blade-heading eyebrow--standard"> <h1 class="headline marquee__headline--standard marquee__headline--crm-ai"> <span class="top-text">Trusted outputs. Grounded in your customer data.</span><br /> <span class="bottom-text">Powered by Salesforce AI.</span> </h1> <div class="blade__description blade__description--crm-ai"> <p> Discover AI that knows your business — and helps it grow. Generate trusted, relevant responses grounded in secure CRM data. Integrate actionable AI across your existing workflows, so you can focus on what matters most — driving revenue and building customer relationships. </p> </div> </header> <div class="cta_container flex flex--center ctas__2"> <div class="cta_button__wrapper" data-link-text="Talk to an expert" data-link-url="https://www.salesforce.com/form/demo/ai-demos/" data-link-type="primary cta"> <a class="cta_button" data-size="" data-variant="primary" data-stacking="default" aria-label="Talk to an expert: What makes Salesforce the #1 AI CRM?" href="https://www.salesforce.com/ap/company/contact-us/?d=pb" target="_blank"> Talk to an expert </a> </div> <div class="cta_button__wrapper" data-link-text="Talk to an expert" data-link-url="https://www.salesforce.com/ap/company/contact-us/?d=pb" data-link-type="secondary cta"> <a class="cta_button" data-size="" data-variant="secondary" data-stacking="default" aria-label="Learn more: What makes Salesforce the #1 AI CRM?" href="https://www.salesforce.com/ap/artificial-intelligence/" target="_blank"> Learn more </a> </div> </div> </div> </article> </div> <div class="image_wrapper--crm-ai"> <img class="image--crm-ai" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Marquee-Image.webp" alt="" /> </div> </section></div> </div><div data-blade-id="1712602960208_x20" data-blade-position="2" data-blade-name="sf/nup" data-blade-variant="nup" data-blade-source="www" data-blade-type="blade"> <section id="1712602960208_x20" class="relative nup--blade layout--3 nup--card_statistic" > <div class="container"> <div class="grid grid_main nup nup__3 nup__gridThree no-header"> <div class="cards cards--minimal"> <article class="card card__1 card__wrapper " data-module-track-impressions="" data-module-id="1712602968758_xs9" data-module-position="1" data-module-type="card_statistic" > <div class="card--card_statistic pbc-g-elevation-2 flex border-rad-16 "> <div class="card__content__wrapper"> <div class="card__background card__background--top"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/ai-crm-stats-card-top.png?w=400" class="card__background-image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/ai-crm-stats-card-top.png?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/ai-crm-stats-card-top.png?resize=300,116 300w" height="auto" width="100%"/> </div> <div class="card__copy__wrapper flex flex--column"> <div class="card__stat flex flex--jc-center"> <span class="card__stat-number"> 30 </span> <span class="card__stat-suffix card__stat-suffix--align-top"> % </span> </div> <div class="card__caption"> increased revenue </div> <div class="card__description text--center card__stat-no-cta">after implementing sales AI</div> </div> </div> </div> </article> <article class="card card__2 card__wrapper " data-module-track-impressions="" data-module-id="1712603028827_1bya" data-module-position="2" data-module-type="card_statistic" > <div class="card--card_statistic pbc-g-elevation-2 flex border-rad-16 "> <div class="card__content__wrapper"> <div class="card__background card__background--top"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/ai-crm-stats-card-top.png?w=400" class="card__background-image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/ai-crm-stats-card-top.png?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/ai-crm-stats-card-top.png?resize=300,116 300w" height="auto" width="100%"/> </div> <div class="card__copy__wrapper flex flex--column"> <div class="card__stat flex flex--jc-center"> <span class="card__stat-number"> 29 </span> <span class="card__stat-suffix card__stat-suffix--align-top"> % </span> </div> <div class="card__caption"> faster case resolution </div> <div class="card__description text--center card__stat-no-cta">after implementing customer service AI</div> </div> </div> </div> </article> <article class="card card__3 card__wrapper " data-module-track-impressions="" data-module-id="1712603039069_ciw" data-module-position="3" data-module-type="card_statistic" > <div class="card--card_statistic pbc-g-elevation-2 flex border-rad-16 "> <div class="card__content__wrapper"> <div class="card__background card__background--top"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/ai-crm-stats-card-top.png?w=400" class="card__background-image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/ai-crm-stats-card-top.png?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/ai-crm-stats-card-top.png?resize=300,116 300w" height="auto" width="100%"/> </div> <div class="card__copy__wrapper flex flex--column"> <div class="card__stat flex flex--jc-center"> <span class="card__stat-number"> 30 </span> <span class="card__stat-suffix card__stat-suffix--align-top"> % </span> </div> <div class="card__caption"> increase in conversion </div> <div class="card__description text--center card__stat-no-cta">after implementing marketing AI</div> </div> </div> </div> </article> </div> <div class="legal"><p>Source: 2023 Salesforce Customer Success Metrics</p> </div> </div> </div> </section> </div><div data-blade-id="1715008319982_ftk" data-blade-position="3" data-blade-name="sf/horizontaltabs" data-blade-variant="horizontaltabs" data-blade-source="www" data-blade-type="blade"> <section id="1715008319982_ftk" class="relative horizontaltabs--blade horizontaltabs---image" > <div class="container"> <article class="grid grid_main" data-module-track-impressions="false" data-module-id="1715008319982_ftk" data-module-name="What sets Salesforce apart?" data-module-position="1" data-module-type="headline"> <header class="horizontaltabs__blade-heading text--center"> <h2 class="headline" style=" "> What sets Salesforce apart? </h2> </header> <div class="horizontaltabs--container"> <div class="tabs" data-component="tabs" data-localized-more="More"> <ul class="tablist automatic centered" role="tablist" aria-label="tablist"> <li data-module-id="tab-1-1715008319982_ftk" data-module-name="Complete CRM, Complete AI" data-module-position="1" data-module-type="tab" data-module-track-impressions="true" data-module-track-clicks="true" role="none"> <button data-tab="tab-1-1715008319982_ftk" type="button" role="tab" aria-controls="tab-1-1715008319982_ftk"> <span>Complete CRM, Complete AI</span> </button> </li> <li data-module-id="tab-2-1715008319982_ftk" data-module-name="Unified, Actionable Data" data-module-position="2" data-module-type="tab" data-module-track-impressions="true" data-module-track-clicks="true" role="none"> <button data-tab="tab-2-1715008319982_ftk" type="button" role="tab" aria-controls="tab-2-1715008319982_ftk"> <span>Unified, Actionable Data</span> </button> </li> <li data-module-id="tab-3-1715008319982_ftk" data-module-name="Flexible, Conversational AI" data-module-position="3" data-module-type="tab" data-module-track-impressions="true" data-module-track-clicks="true" role="none"> <button data-tab="tab-3-1715008319982_ftk" type="button" role="tab" aria-controls="tab-3-1715008319982_ftk"> <span>Flexible, Conversational AI</span> </button> </li> <li data-module-id="tab-4-1715008319982_ftk" data-module-name="Trust" data-module-position="4" data-module-type="tab" data-module-track-impressions="true" data-module-track-clicks="true" role="none"> <button data-tab="tab-4-1715008319982_ftk" type="button" role="tab" aria-controls="tab-4-1715008319982_ftk"> <span>Trust</span> </button> </li> </ul> <div id="tab-1-1715008319982_ftk" role="tabpanel" aria-labelledby="tab-1-1715008319982_ftk" > <section id="1715008319982_ftk" class="relative oneup--blade oneup--right-image" > <div class="container"> <article class="grid grid_main grid--sixteenbynine" data-module-track-impressions="" data-module-id="1715008319982_ftk" data-module-name="Complete CRM, Complete AI" data-module-position="1" data-module-type="headline"> <div class="image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Complete-CRM.webp?w=1024" class="image__asset" alt="Data Cloud dashboard from a company showing an Attributes panel and a pop-out of a live website. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Complete-CRM.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Complete-CRM.webp?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Complete-CRM.webp?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Complete-CRM.webp?resize=1024,576 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Complete-CRM.webp?resize=1536,864 1536w" height="576" width="1024"/> </div> <div class="content__wrapper"> <div class="content__container"> <header class="oneup__blade-heading"> <h2 class="headline" style=" "> Complete CRM, Complete AI </h2> <div class="blade__description"> <p>Ditch those irrelevant outputs. With Salesforce, you can build and power AI with a complete CRM. That means every response is grounded in your business data, metadata, and proprietary models — streamlining sales pipeline, expediting service cases, and driving revenue.</p> </div> </header> <div class="cta_container flex flex--right ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/ap/artificial-intelligence/business/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="secondary" data-stacking="default" aria-label="Learn more: Complete CRM, Complete AI" href="https://www.salesforce.com/ap/artificial-intelligence/business/" > Learn more </a> </pbc-button> </div> </div> </div> </article> </div> </section> </div> <div id="tab-2-1715008319982_ftk" role="tabpanel" aria-labelledby="tab-2-1715008319982_ftk" class="hidden" > <section id="1715008319982_ftk" class="relative oneup--blade oneup--right-image" > <div class="container"> <article class="grid grid_main grid--sixteenbynine" data-module-track-impressions="false" data-module-id="1715008319982_ftk" data-module-name="Unified, Actionable Data" data-module-position="1" data-module-type="headline"> <div class="image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Unified-Actionable-Data.webp?w=1024" class="image__asset" alt="Product Intelligence dashboadrd showing gross sales, orders, and Top Product Categories panelsl. Pop-out window reads "Bundle Recommendation: Customers frequently bought the Northstar 4 Tent and the Dolomite 40f/40c Sleeping Bag together. Want to create a bundle?" " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Unified-Actionable-Data.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Unified-Actionable-Data.webp?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Unified-Actionable-Data.webp?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Unified-Actionable-Data.webp?resize=1024,576 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Unified-Actionable-Data.webp?resize=1536,864 1536w" height="576" width="1024"/> </div> <div class="content__wrapper"> <div class="content__container"> <header class="oneup__blade-heading"> <h2 class="headline" style=" "> Unified, Actionable Data </h2> <div class="blade__description"> <p>Generate tailored responses with AI that's natively connected to your CRM and harmonised data from Data Cloud. Power AI-driven insights you can act on right in the flow of work — without expensive model training.</p> </div> </header> <div class="cta_container flex flex--right ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/ap/data/how-it-works/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="secondary" data-stacking="default" aria-label="Learn more: Unified, Actionable Data" href="https://www.salesforce.com/ap/data/how-it-works/" > Learn more </a> </pbc-button> </div> </div> </div> </article> </div> </section> </div> <div id="tab-3-1715008319982_ftk" role="tabpanel" aria-labelledby="tab-3-1715008319982_ftk" class="hidden" > <section id="1715008319982_ftk" class="relative oneup--blade oneup--right-image" > <div class="container"> <article class="grid grid_main grid--sixteenbynine" data-module-track-impressions="false" data-module-id="1715008319982_ftk" data-module-name="Flexible, Conversational AI" data-module-position="1" data-module-type="headline"> <div class="image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Flexible-Conversational.webp?w=1024" class="image__asset" alt="Inventory Intelligence dashboard from Northern Trail Outfitters showing ABC Analysis of Product panel. A, B, and C-grade sales are shown. Einstein Alert pop-out reads, "Women's Ballard Rain Boots is running low on stock. Take action now." " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Flexible-Conversational.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Flexible-Conversational.webp?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Flexible-Conversational.webp?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Flexible-Conversational.webp?resize=1024,576 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Flexible-Conversational.webp?resize=1536,864 1536w" height="576" width="1024"/> </div> <div class="content__wrapper"> <div class="content__container"> <header class="oneup__blade-heading"> <h2 class="headline" style=" "> Flexible, Conversational AI </h2> <div class="blade__description"> <p>Work with AI easily. Chat with Einstein Copilot, your AI assistant for CRM, in dynamic, multi-turn conversations. Using the full context of your data, metadata, prompts, and workflows, Einstein can intelligently reason and execute actions to complete any task.</p> </div> </header> <div class="cta_container flex flex--right ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/ap/artificial-intelligence/einstein-ai-assistant/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="secondary" data-stacking="default" aria-label="Learn more: Flexible, Conversational AI" href="https://www.salesforce.com/ap/artificial-intelligence/einstein-ai-assistant/" > Learn more </a> </pbc-button> </div> </div> </div> </article> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, #FFFFFF 0%, rgb(255, 255, 255) 100%);"></div> </section> </div> <div id="tab-4-1715008319982_ftk" role="tabpanel" aria-labelledby="tab-4-1715008319982_ftk" class="hidden" > <section id="1715008319982_ftk" class="relative oneup--blade oneup--right-image" > <div class="container"> <article class="grid grid_main grid--sixteenbynine" data-module-track-impressions="false" data-module-id="1715008319982_ftk" data-module-name="Trust" data-module-position="1" data-module-type="headline"> <div class="image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Trust.webp?w=1024" class="image__asset" alt="Trust Layer showing gross sales, orders, and Top Product Categories panelsl. Pop-out window reads "Bundle Recommendation: Customers frequently bought the Northstar 4 Tent and the Dolomite 40f/40c Sleeping Bag together. Want to create a bundle?" " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Trust.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Trust.webp?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Trust.webp?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Trust.webp?resize=1024,576 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/MS-Compete-Tabs-Trust.webp?resize=1536,864 1536w" height="576" width="1024"/> </div> <div class="content__wrapper"> <div class="content__container"> <header class="oneup__blade-heading"> <h2 class="headline" style=" "> Trust </h2> <div class="blade__description"> <p>The Einstein Trust Layer ensures the safety and accuracy of AI across your business with monitoring, auditing, feedback, and more. Benefit from the scale of foundation LLMs, or safely bring your own model without compromising data privacy and security.</p> </div> </header> <div class="cta_container flex flex--right ctas__2"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/ap/artificial-intelligence/trusted-ai/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="primary" data-stacking="default" aria-label="Learn more: Trust" href="https://www.salesforce.com/ap/artificial-intelligence/trusted-ai/" > Learn more </a> </pbc-button> <pbc-button class="cta_button__wrapper" data-link-text="Watch the video" data-link-url="https://www.salesforce.com/plus/experience/trailblazerdx_2024/series/artificial_intelligence_at_trailblazerdx_2024/episode/episode-s1e10/?d=pb" data-link-type="secondary cta" > <a class="cta_button" data-size="" data-variant="secondary" data-stacking="default" aria-label="Watch the video: Trust" label="Watch the 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8.88513C13.7881 8.59574 13.4383 8.45066 13.2335 8.65509L12.4493 9.43768C12.2661 9.62059 12.1631 9.86888 12.1631 10.1278V14.8516C12.1631 15.3003 11.7993 15.6641 11.3506 15.6641H2.97559C2.52686 15.6641 2.16309 15.3003 2.16309 14.8516V6.47655C2.16309 6.02782 2.52685 5.66405 2.97559 5.66405H7.79909C8.07127 5.66405 8.33106 5.55029 8.51564 5.35026L9.2223 4.58446C9.41442 4.37626 9.26675 4.03905 8.98345 4.03905H2.97559Z"/> </svg> </a> </pbc-button> </div> </div> </div> </article> </div> </section> </div> </div> </div> </article> </div> </section> </div><div data-blade-id="1715576044764_e0p" data-blade-position="4" data-blade-name="sf/nup" data-blade-variant="nup" data-blade-source="www" data-blade-type="blade"> <section id="1715576044764_e0p" class="relative nup--blade layout--4 nup--card_resource" > <div class="container"> <div class="grid grid_main nup nup__4 nup__gridFour"> <header class="nup__blade-heading text--center"> <h2 class="headline" style=" "> These companies do better business 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more cases.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/iron-mountain-ai-faster-automation/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Iron Mountain achieves peak productivity with Einstein AI" href="https://www.salesforce.com/customer-stories/iron-mountain-ai-faster-automation/" target="_blank" rel="noopener" > Learn more <svg width="18" height="18" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg" fill="currentColor"> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.0977 2.16345H14.5237L6.8804 9.80671C6.69002 9.99709 6.69002 10.3058 6.8804 10.4961L7.34002 10.9558C7.5304 11.1461 7.83906 11.1461 8.02945 10.9558L15.6717 3.31348V7.73848C15.6717 8.00772 15.89 8.22598 16.1592 8.22598H16.8092C17.0785 8.22598 17.2967 8.00772 17.2967 7.73848V1.47595C17.2967 0.958186 16.877 0.538452 16.3592 0.538452H10.0977C9.82847 0.538452 9.61021 0.756713 9.61021 1.02595V1.67595C9.61021 1.94519 9.82847 2.16345 10.0977 2.16345ZM2.97559 4.03905C1.62939 4.03905 0.538086 5.13036 0.538086 6.47655V14.8516C0.538086 16.1977 1.62939 17.2891 2.97559 17.2891H11.3506C12.6968 17.2891 13.7881 16.1977 13.7881 14.8516L13.7881 8.88513C13.7881 8.59574 13.4383 8.45066 13.2335 8.65509L12.4493 9.43768C12.2661 9.62059 12.1631 9.86888 12.1631 10.1278V14.8516C12.1631 15.3003 11.7993 15.6641 11.3506 15.6641H2.97559C2.52686 15.6641 2.16309 15.3003 2.16309 14.8516V6.47655C2.16309 6.02782 2.52685 5.66405 2.97559 5.66405H7.79909C8.07127 5.66405 8.33106 5.55029 8.51564 5.35026L9.2223 4.58446C9.41442 4.37626 9.26675 4.03905 8.98345 4.03905H2.97559Z"/> </svg> </a> </pbc-button> </div> </div> </div> </article> <article class="card card__2 card__wrapper " data-module-track-impressions="" data-module-id="1715576044708_187g" data-module-name="Crexi saves its sales reps 5 hours a day with 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class="card__description mt-16"> <p>Learn how Crexi’s sales team focuses 80% of its time on customers when AI takes on admin tasks.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/crexi-reduces-admin-tasks-sales-ai/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Crexi saves its sales reps 5 hours a day with Sales AI." href="https://www.salesforce.com/customer-stories/crexi-reduces-admin-tasks-sales-ai/" target="_blank" rel="noopener" > Learn more <svg width="18" height="18" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg" fill="currentColor"> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.0977 2.16345H14.5237L6.8804 9.80671C6.69002 9.99709 6.69002 10.3058 6.8804 10.4961L7.34002 10.9558C7.5304 11.1461 7.83906 11.1461 8.02945 10.9558L15.6717 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9.43768C12.2661 9.62059 12.1631 9.86888 12.1631 10.1278V14.8516C12.1631 15.3003 11.7993 15.6641 11.3506 15.6641H2.97559C2.52686 15.6641 2.16309 15.3003 2.16309 14.8516V6.47655C2.16309 6.02782 2.52685 5.66405 2.97559 5.66405H7.79909C8.07127 5.66405 8.33106 5.55029 8.51564 5.35026L9.2223 4.58446C9.41442 4.37626 9.26675 4.03905 8.98345 4.03905H2.97559Z"/> </svg> </a> </pbc-button> </div> </div> </div> </article> </div> </div> </div> </section> </div><div data-blade-id="1691518087105_cbv" data-blade-position="5" data-blade-name="sf/nupfixed" data-blade-variant="nupfixed" data-blade-source="www" data-blade-type="blade"> <section id="1691518087105_cbv" class="relative nupfixed--blade layout--6 nupfixed--card_productaddon" > <div class="container carousel__container background__present"> <div class="grid grid_main nupfixed nupfixed__6 nupfixed__gridThree"> <header class="nupfixed__blade-heading text--center"> <h2 class="headline" style=" "> The power of AI in your CRM. </h2> <div class="blade__description pbc-g-text-body-1-2 pbc-g-text-body-1-2-ul-checkmark-spacing"> <p>Say hello to the Einstein 1 Platform. One comprehensive platform for your business to grow relationships, productivity, and revenue with trusted AI — powered by your CRM data and metadata.</p> </div> </header> <div class="cards cards--carousel"> <div class="scrollable carousel__scrollable"> <div class="carousel__wrapper scrollable__content-wrapper" data-component="carousel" data-component-id="carousel-the_power_of" aria-label="Carousel" > <button role="button" class="left-nav hidden" tabindex="-1" aria-label="Previous Slide"></button> <button role="button" class="right-nav hidden" tabindex="-1" aria-label="Next Slide"></button> <div class="carousel scrollable__content carousel--fade-left carousel--fade-right pb-16"> <div class="card card__1 card__wrapper carousel-card" data-module-id="1712794715261_ybc" aria-label="slide 1 of 6" role="group" data-module-position="1" data-module-type="card_productaddon" data-module-name="Einstein Copilot" > <div class="card--card_productaddon pbc-g-elevation-2 border-rad-16"> <div class="card--mask border-rad-16"> <div class="card__content__wrapper" style="border-top: #BEC7F6 solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="/ap/products/einstein-ai-assistant/ " data-link-text="Einstein Copilot" data-link-url="/ap/products/einstein-ai-assistant/ " data-link-type="header" target=""> Einstein Copilot </a> </h3> <div class="card__description"> <p>Configure and manage a single AI assistant for every Salesforce app, employee, and department. Engage with natural language and receive a trusted plan of business actions, generated by the planner service with complete context.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="/ap/products/einstein-ai-assistant/ " data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="Learn more: Einstein Copilot" href="/ap/products/einstein-ai-assistant/ " > Learn more </a> </pbc-button> </div> </div> </div> </div> </div> </div> <div class="card card__2 card__wrapper carousel-card" data-module-id="1712794746485_uni" aria-label="slide 2 of 6" role="group" data-module-position="2" data-module-type="card_productaddon" data-module-name="Prompt Builder" > <div class="card--card_productaddon pbc-g-elevation-2 border-rad-16"> <div class="card--mask border-rad-16"> <div class="card__content__wrapper" style="border-top: #BEC7F6 solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="/ap/products/prompt-workflow-builder/" data-link-text="Prompt Builder" data-link-url="/ap/products/prompt-workflow-builder/" data-link-type="header" target=""> Prompt Builder </a> </h3> <div class="card__description"> <p>Augment every business task with embedded generative experiences across your Salesforce apps and workflows. Build reusable prompt templates, grounded in unified data, and activate them across Einstein Copilot, Flows, and Apex.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="/ap/products/prompt-workflow-builder/" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="Learn more: Prompt Builder" href="/ap/products/prompt-workflow-builder/" > Learn more </a> </pbc-button> </div> </div> </div> </div> </div> </div> <div class="card card__3 card__wrapper carousel-card" data-module-id="1712794771421_lyo" aria-label="slide 3 of 6" role="group" data-module-position="3" data-module-type="card_productaddon" data-module-name="Data Cloud" > <div class="card--card_productaddon pbc-g-elevation-2 border-rad-16"> <div class="card--mask border-rad-16"> <div class="card__content__wrapper" style="border-top: #BEC7F6 solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="/ap/products/data/" data-link-text="Data Cloud" data-link-url="/ap/products/data/" data-link-type="header" target=""> Data Cloud </a> </h3> <div class="card__description"> <p>Bring together all of your business data, both structured and unstructured, on a single platform. 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For more information on pricing, chat with our sales experts.</p> </div> </section> </div> <div class="accordion__item accordion__item-2 " data-module-id="1712608214630_lw" data-module-name="What is Data Cloud?" data-module-position="2" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1712605386684_u5o-12" class="accordion__trigger" id="accordion1712605386684_u5o-12" aria-label="What is Data Cloud?"> <span class="accordion__title relative"> What is Data Cloud? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1712605386684_u5o-12" id="rel1712605386684_u5o-12"> <div class="accordion__description"> <p><a href="/ap/products/data/" target="_self">Data Cloud</a> puts all of your data to work for your customers. It is deeply embedded in the <a href="https://www.salesforce.com/ap/products/platform/" target="_self">Einstein 1 Platform</a>, which means any external data lake or warehouse can now drive actions and workflows inside of your <a href="https://www.salesforce.com/ap/crm/" target="_self">CRM</a>. Data Cloud is about more than just bringing data together. It’s about bringing entire organisations together around the customer to improve experiences and drive growth.</p> </div> </section> </div> <div class="accordion__item accordion__item-3 " data-module-id="1712608229113_l5p" data-module-name="What is Einstein Copilot?" data-module-position="3" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1712605386684_u5o-13" class="accordion__trigger" id="accordion1712605386684_u5o-13" aria-label="What is Einstein Copilot?"> <span class="accordion__title relative"> What is Einstein Copilot? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1712605386684_u5o-13" id="rel1712605386684_u5o-13"> <div class="accordion__description"> <p><a href="https://www.salesforce.com/einsteincopilot" target="_blank">Salesforce Einstein Copilot</a> is a conversational AI assistant integrated into the Salesforce Platform designed to enhance user productivity by providing AI-driven suggestions and automating routine tasks within the Salesforce ecosystem.</p> </div> </section> </div> <div class="accordion__item accordion__item-4 " data-module-id="1712608245160_2cl" data-module-name="What is an AI reasoning engine?" data-module-position="4" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1712605386684_u5o-14" class="accordion__trigger" id="accordion1712605386684_u5o-14" aria-label="What is an AI reasoning engine?"> <span class="accordion__title relative"> What is an AI reasoning engine? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1712605386684_u5o-14" id="rel1712605386684_u5o-14"> <div class="accordion__description"> <p>A reasoning engine is an AI system that mimics human grade decision-making and problem-solving capabilities based on certain rules, data, and logic. Einstein Copilot’s reasoning engine interacts with a <a href="https://www.salesforce.com/blog/adapt-or-train-your-own-llm/" target="_blank">large language model</a> (LLM) by analysing the full context of the user’s prompt, determining the actions or series of actions to use, and generating the output.</p> </div> </section> </div> <div class="accordion__item accordion__item-5 " data-module-id="1712608259703_3or" data-module-name="What are AI prompt builders?" data-module-position="5" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1712605386684_u5o-15" class="accordion__trigger" id="accordion1712605386684_u5o-15" aria-label="What are AI prompt builders?"> <span class="accordion__title relative"> What are AI prompt builders? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1712605386684_u5o-15" id="rel1712605386684_u5o-15"> <div class="accordion__description"> <p><a href="https://www.salesforce.com/ap/products/prompt-workflow-builder/ " target="_self">AI prompt builders</a> help users create and refine prompts to get quality output from an LLM. Some of the typical features include the ability to write instructions, provide grounding data, configure LLM parameters, and test the prompt against an LLM. Salesforce's Prompt Builder uniquely secures user data, allows customers to build trusted prompts using clicks, and grounds the prompts with relevant CRM data.</p> </div> </section> </div> <div class="accordion__item accordion__item-6 " data-module-id="1712767013729_ty3" data-module-name="What is AI for CRM?" data-module-position="6" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1712605386684_u5o-16" class="accordion__trigger" id="accordion1712605386684_u5o-16" aria-label="What is AI for CRM?"> <span class="accordion__title relative"> What is AI for CRM? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1712605386684_u5o-16" id="rel1712605386684_u5o-16"> <div class="accordion__description"> <p>AI for CRM (Customer Relationship Management) refers to the integration of artificial intelligence technologies into <a href="https://www.salesforce.com/ap/crm/what-is-crm/" target="_self">CRM systems</a> to enhance customer interactions, streamline processes, improve overall efficiency and drive revenue growth.</p> </div> </section> </div> </div> </div> </div> </div> </article> </div> <div class="blade__background blade__background--below" aria-hidden="true"> <div class="background__graphics background__graphics--with-background-image"> <div class="blade__background-image"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/Background-FAQ-1.webp?w=1024" class="background__image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/Background-FAQ-1.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/Background-FAQ-1.webp?resize=300,51 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/Background-FAQ-1.webp?resize=768,129 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/Background-FAQ-1.webp?resize=1024,173 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/Background-FAQ-1.webp?resize=1536,259 1536w" width="100%"/> </div> </div> </div> </section> </div> </main> <hgf-footer home-href=ap origin=https://wp.sfdcdigital.com/en-ap/wp-json></hgf-footer> <div class="sf-call"> <div class="call-btn-wrapper"> <a class="btn" href="tel:+6563025700" aria-label="Contact, By phone"></a> </div> </div> <script type="text/javascript"> window.document.dispatchEvent( new CustomEvent('www_track', { detail: { event: 'custEv_pageDataAvailable', templateName: 'Open Template', templateId: 'open-template', taxonomy: JSON.parse('{"pageTagsManual":[{"tagName":"Content Intent:Artificial Intelligence (Theme)","tagUuid":"85c33d9b-9d88-4eb0-9841-f9bfe6723ba4","uuid":"db1727ac-2c68-11b2-80f8-000d3a4fec0d"},{"tagName":"Topics:Customer Data|Generative AI|Sales Strategy|Security","tagUuid":"80652a2c-0b49-407a-b9b7-66643b02adda|8df10509-587d-4330-995c-7502673a5334|5bfb5703-15f8-4ab3-977a-71bff21e24bf|b9fb10e6-612c-40f5-a4d3-83c3d3cfdc83","uuid":"db1727ae-2c68-11b2-80f8-000d3a4fec0d"},{"tagName":"Content Audiences:Data Science","tagUuid":"8cd173bd-5fab-49d2-a45d-25d773fec832","uuid":"db17278a-2c68-11b2-80f8-000d3a4fec0d"},{"tagName":"Products:Salesforce Platform","tagUuid":"a4973f7d-37fb-4570-b8a7-a2c55cf49b46","uuid":"db1727a8-2c68-11b2-80f8-000d3a4fec0d"}],"pageTagsAuto":[]}'), experiment: { 'optimizelyExp': '', 'optimizelyVar': '', }, }, }) ); </script> <script defer src="https://a.sfdcstatic.com/digital/xsf/components/v1-stable/chat.js"></script> <link rel="stylesheet" type="text/css" href="/jnmYwLhDSrvFsn4x7w/hp/b1c9Ki4/DHdjC/Xt1VSFY"> <script src="/jnmYwLhDSrvFsn4x7w/hp/b1c9Ki4/fm0SA/nIfM04o" async defer></script> <div id="sec-overlay" style="display:none;"> <div id="sec-container"> </div> </div></body></html>