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li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full,#app .Header__navigation__buttons__mobile .Button--outline{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--full{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons a.Button{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding-left:1.7em;padding-right:1.7em;margin-right:0;margin-left:0}#app .Header__navigation__buttons a.Button--login{margin-left:0 !important}#app .Header__navigation ul.nav{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation ul.nav li{padding:0 1.25em}#app .Header__navigation ul.nav li ul{display:none}#app .Header__navigation ul.nav li ul a::before,#app .Header__navigation ul.nav li ul a::after{display:none !important}#app .Header__navigation ul.nav ul{-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:nowrap row;flex-flow:nowrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;position:fixed;top:4.5625em;left:0;right:0;z-index:2;margin:auto;padding:2.8125em 0 1.5625em}.admin-bar #app .Header__navigation ul.nav ul{top:6.5em}#app .Header__navigation ul.nav ul.active{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}#app .Header__navigation ul.nav ul::after{content:"";background-color:#fff;background-color:var(--main-nav-submenu-background);position:absolute;top:0;width:100vw;height:100%;-webkit-box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);z-index:-1}#app .Header__navigation ul.nav ul ul{padding:.9375em 0 0;width:calc(100% + 1.875em)}#app .Header__navigation ul.nav ul ul li>a{display:block}#app .Header__navigation ul.nav ul ul li .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75rem;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation ul.nav ul li{padding:0 0 0 1.875em;width:20%}#app .Header__mobile__hamburger{display:none}.admin-bar #app .Header{top:2em}.admin-bar #app .Header__navigation{top:unset}}@media(min-width:1024px) and (hover:hover){#app .Header__navigation ul.nav li:hover ul{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}}@media(min-width:1180px){.Header__flags{margin-left:1.875em;border-left:.0625em solid #000}.Header__flags--mainmenu{right:2.5em}body.login #app{height:100vh}#app .LoginBlock .wrapper{height:29.5em}#app .Header__navigation .Header__flags__mobile{display:none}#app .Header__navigation 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menu-item-has-children menu-item-167134"><a href="#" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">产品</a> <ul class="sub-menu"> <li id="menu-item-929882" class="icn-menu-help-desk menu-item menu-item-type-custom menu-item-object-custom menu-item-929882"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-help-desk"></use></svg><a href="https://www.live-agent.cn/bangzhu-tai-ruanjian/" title="2024年最佳帮助台软件推荐！LiveAgent提供多渠道支持、7x24客户服务、免费试用，无需信用卡，提升客户满意度！" hreflang="zh-hans" onover-preload="1">服务台<div class="menu-item-description">全渠道客户服务平台</div></a></li> <li id="menu-item-915699" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-915699"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-ticketing"></use></svg><a href="https://www.live-agent.cn/ticketing-ruanjian/" title="体验LiveAgent的先进Ticketing软件，实现无缝客户服务！无初始费用，支持24/7，智能整合电子邮件、聊天、电话及社交媒体，提升团队效率与客户满意度。立即注册，享受免费试用，无需信用卡！" hreflang="zh-hans" onover-preload="1">工单<div class="menu-item-description">高级工单系统</div></a></li> <li id="menu-item-167154" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-167154"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-live-chat"></use></svg><a href="https://www.live-agent.cn/shishi-duihua-ruanjian/" title="即时对话软件首选！LiveAgent 提供7x24支持、免费试用、最快对话工具及高级功能，提升客户体验。" hreflang="zh-hans" onover-preload="1">即时聊天<div class="menu-item-description">市场上最快的即时聊天工具</div></a></li> </ul> </li> <li id="menu-item-167147" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor current-menu-parent menu-item-has-children menu-item-167147"><a href="#" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">sub</a> <ul class="sub-menu"> <li id="menu-item-902597" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-902597"><svg class="icon icon-thumbsup"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#thumbsup"></use></svg><a href="https://www.live-agent.cn/shejiao-meiti-kehu-fuwu-2/" title="体验无压力的社交媒体客户服务！LiveAgent 将所有通知转换为 Ticket，让您轻松管理 Facebook、Instagram、Twitter 和 Viber 的客户互动。开始14天免费试用，无需信用卡，随时取消。立即提升您的社交互动水平！" hreflang="zh-hans" onover-preload="1">社交媒体<div class="menu-item-description">直接从 LiveAgent 回复您的追随者</div></a></li> <li id="menu-item-915700" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-678674 current_page_item menu-item-915700"><svg class="icon icon-phone"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#phone"></use></svg><a href="https://www.live-agent.cn/hujiao-zhongxin-ruanjian/" aria-current="page" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">呼叫中心<div class="menu-item-description">内置呼叫中心软件</div></a></li> <li id="menu-item-874182" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-874182"><svg class="icon icon-lightbulb"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#lightbulb"></use></svg><a href="https://www.live-agent.cn/zhishi-ku-ruanjian-2/" title="LiveAgent 知识库软件提供强大的 WYSIWYG 编辑器和多语言支持，助您轻松创建专业知识库与常见问题解答。通过简化客户服务流程，减少工单数量，提高客户满意度，节省成本，提升收入。立即访问，体验高效自助服务平台！" hreflang="zh-hans" onover-preload="1">知识库<div class="menu-item-description">提供自助服务选项</div></a></li> </ul> </li> <li id="menu-item-167138" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-167138"><a href="#" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">用于</a> <ul class="sub-menu"> <li id="menu-item-167164" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-167164"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-business-solutions"></use></svg><a href="https://www.live-agent.cn/business/" title='LiveAgent 为企业定制多行业客户支持解决方案，开启30天免费试用，无需信用卡，轻松提升客户满意度！"' hreflang="zh-hans" onover-preload="1">业务解决方案<div class="menu-item-description">不同业务，不同解决方案</div></a></li> <li id="menu-item-167166" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-167166"><svg class="icon icon-shop"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#shop"></use></svg><a href="https://www.live-agent.cn/industry/" title="发现LiveAgent的全渠道服务台如何无缝适应不同行业需求，从医疗保健到汽车行业，助力提升客户支持和满意度。立即开始免费试用，无需信用卡，体验24/7客户服务和无设置费的优势。" hreflang="zh-hans" onover-preload="1">行业解决方案<div class="menu-item-description">根据行业调整 LiveAgent</div></a></li> <li id="menu-item-738742" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-738742"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-use-cases"></use></svg><a href="https://www.live-agent.cn/chenggong-gushi/" title="Explore inspiring success stories of diverse companies using LiveAgent to enhance customer satisfaction, loyalty, and revenue. From global travel agencies like SATUR to innovative startups like FrëschKëscht, discover how businesses thrive with tailored customer support solutions. Start your 14-day free trial today – no credit card required!" hreflang="zh-hans" onover-preload="1">用例<div class="menu-item-description">一种产品，多种用例场景</div></a></li> </ul> </li> <li id="menu-item-167139" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-167139"><a href="#" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">集成</a> <ul class="sub-menu"> <li id="menu-item-951153" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951153"><a href="https://www.live-agent.cn/zhenghe/whatsapp/" title="通过 LiveAgent 的 WhatsApp 集成，简化客户沟通，提高满意度和效率。免费试用 14 天，优化客服管理！" hreflang="zh-hans" onover-preload="1">WhatsApp</a></li> <li id="menu-item-167172" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-167172"><a href="/zhenghe/wordpress/" title="轻松将 WordPress 集成到 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Slack，实时接收新工单通知，提高团队协作效率，无需打开控制面板，轻松管理支持工作！" hreflang="zh-hans" onover-preload="1">Slack</a></li> <li id="menu-item-167140" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-167140"><a href="/zhenghe/" title="利用 LiveAgent 的集成、插件和应用程序，最大化提升您的服务台软件价值，提高客户满意度。了解如何通过将 AstraQom、GDMS、Owify 和 2APlus 等 VoIP 服务无缝整合到 LiveAgent 平台，优化您的业务运营。立即访问我们的网页，探索更多关于简化集成过程的有价值信息！" hreflang="zh-hans" onover-preload="1">更多集成</a></li> </ul> </li> </ul> </li> <li id="menu-item-167135" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-167135"><a href="#" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">资源</a> <ul class="sub-menu"> <li id="menu-item-167141" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-167141"><a href="#" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">学习</a> <ul class="sub-menu"> <li 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class="menu-item-description">适用于各种场合的定制模板</div></a></li> <li id="menu-item-886746" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-886746"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-checklists"></use></svg><a href="/checklists/" title='获取适合业务需求的专业清单，从呼叫中心到客户服务，优化流程提升效率，点击了解更多！"' hreflang="zh-hans" onover-preload="1">检查表<div class="menu-item-description">如何处理您的流程</div></a></li> </ul> </li> <li id="menu-item-167148" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-167148"><a href="#" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">sub</a> <ul class="sub-menu"> <li id="menu-item-167189" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-167189"><svg class="icon icon-pencil"><use 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Skab fantastiske kundeoplevelser!" hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/call-center-software/" title='Entdecken Sie LiveAgent Callcenter-Software: kristallklarer Sound, Omnichannel-Support & 30 Tage gratis testen – keine Kreditkarte nötig!"' hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/parim-konekeskuse-tarkvara/" title='Avasta parim mitmekanaliline kõnekeskuse tarkvara 2024! Tasuta prooviperiood, kristallselge heli ja täiustatud funktsioonid. Alusta nüüd!"' hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/software-centro-de-llamadas/" title='Descubre el mejor software de call center 2024 con LiveAgent: omnicanal, sin hardware, soporte 24/7 y prueba gratis sin tarjeta de crédito."' hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/logiciel-de-centre-dappel/" title="Découvrez LiveAgent, le meilleur logiciel de centre d'appels en 2024 : omnicanal, sans frais d'installation, essai gratuit 30 jours sans carte requise !"" hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/logismiko-tilefonikon-kentron/" title="Ανακαλύψτε το κορυφαίο λογισμικό τηλεφωνικών κέντρων για το 2024 με το LiveAgent! Απολαύστε κρυστάλλινους ήχους και πολυκαναλική υποστήριξη χωρίς την ανάγκη υλικού. Ξεκινήστε δωρεάν δοκιμή έως 30 ημέρες χωρίς πιστωτική κάρτα και παρέχετε αξιόπιστες, εξατομικευμένες υπηρεσίες στους πελάτες σας." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/softver-za-pozivni-centar/" title="Otkrijte vrhunski softver za pozivni centar s LiveAgentom bez troškova postavljanja i kreditne kartice. Uživajte u kristalno čistim zvukovima i naprednim značajkama, poput IVR-a i pametnog preusmjeravanja poziva. 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Kezdd el most!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/callcenter-software/" title="Ontdek de beste callcentersoftware voor 2024! Geen installatiekosten, 24/7 support en een gratis proefperiode van 30 dagen. Probeer nu LiveAgent!" hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/ringesenterprogramvare/" title="Oppdag de 25 beste ringesenter-programvarene for 2024 med LiveAgent. Nyt krystallklar lyd, maskinvarefri støtte, og avanserte funksjoner som IVR, ACD og HD-videosamtaler. Få 24/7 kundeservice og en gratis prøveperiode uten kredittkort. Forbedre kommunikasjon og skap en sømløs kundereise med vår omnikanale skybaserte løsning. Start din gratis prøveperiode nå!" hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/najlepsze-oprogramowanie-call-center/" title="Najlepsze oprogramowanie call center - LiveAgent. Wielokanałowa komunikacja, zaawansowane funkcje, 30 dni za darmo! Bez karty kredytowej." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/software-call-center/" title='Descoperă LiveAgent, software-ul de call center 2024: fără hardware, configurare gratuită, suport 24/7 și probă gratuită de 30 de zile!"' hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/" title="LiveAgent - мощное решение для поддержки клиентов: онлайн-чат, колл-центр, ИИ. Бесплатная пробная версия 30 дней, отмена в любое время!" hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/call-center-software/" title='Objavte najlepší call centrum softvér 2024! Bez poplatkov, 24/7 podpora, VoIP funkcie a bezplatná skúšobná verzia LiveAgent."' hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/najboljsa-programska-oprema-za-klicni-center/" title="Najboljša programska oprema za klicne centre 2024! Preizkusite LiveAgent brezplačno, brez kreditne kartice. 24/7 podpora in napredne funkcije." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">亚洲</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </span> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/call-center-software/" title='Subukan ang LiveAgent, ang pinakamahusay na cloud-based call center software na may libreng trial! Walang setup fee at 24/7 support."' hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/phan-mem-tong-dai-cuoc-goi-tot-nhat/" title="Khám phá phần mềm tổng đài cuộc gọi LiveAgent: Miễn phí 30 ngày, không cần thẻ tín dụng. Âm thanh trong trẻo, đa kênh, hỗ trợ 24/7!" hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">中东</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/call-center-software/" title="جرّب أفضل برامج مركز الاتصال لعام 2024 من LiveAgent! تجربة مجانية 30 يومًا بدون بطاقة ائتمان ودعم 24/7 لإسعاد عملائك." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">美洲</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/call-center-software/" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/software-de-call-center/" title='Descubra o melhor software de call center de 2024 com LiveAgent. Suporte omnicanal, VoIP, IVR e mais. Teste grátis 30 dias sem cartão!"' hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="已复制！"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.live-agent.cn/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.71"> <link rel="stylesheet" id="components/FeaturesTable-New" type="text/css" media="all" href="https://www.live-agent.cn/app/themes/liveagent/assets/dist/components/FeaturesTable-New.min.css?ver=1.25.71"> <link rel="stylesheet" id="components/BlockVideo" type="text/css" media="all" href="https://www.live-agent.cn/app/themes/liveagent/assets/dist/components/BlockVideo.min.css?ver=1.25.71"> <link rel="stylesheet" id="components/Boxes" type="text/css" media="all" href="https://www.live-agent.cn/app/themes/liveagent/assets/dist/components/Boxes.min.css?ver=1.25.71"> <link rel="stylesheet" id="components/BoxesStars" type="text/css" media="all" href="https://www.live-agent.cn/app/themes/liveagent/assets/dist/components/BoxesStars.min.css?ver=1.25.71"> <link rel="stylesheet" id="components/BlockSwitcher" type="text/css" media="all" href="https://www.live-agent.cn/app/themes/liveagent/assets/dist/components/BlockSwitcher.min.css?ver=1.25.71"> <div data-elementor-type="wp-page" data-elementor-id="678674" class="elementor elementor-678674 elementor-653288" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-282ea944 heroBanner heroBanner--callCenter elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="282ea944" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6ac17078 wrapper" data-id="6ac17078" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-43968dd8 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="43968dd8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4fb908b2 heroBanner__content" data-id="4fb908b2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element 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</div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-89baaf5 Logos elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="89baaf5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1e0c72d" data-id="1e0c72d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-e2eea4e elementor-widget elementor-widget-menu-anchor" data-id="e2eea4e" data-element_type="widget" data-widget_type="menu-anchor.default"> <div class="elementor-widget-container"> <div class="elementor-menu-anchor" id="start"></div> </div> </div> <div class="elementor-element elementor-element-c87a626 elementor-widget elementor-widget-shortcode" data-id="c87a626" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="Clients"> <div class="Clients__item"> <img decoding="async" width="98" height="25" src="https://www.live-agent.cn/wp/urlslab-download/46ce680b263d1d2a5f9fa3c365aab04a/logo-clients-forbes.svg" class="urlslab-skip-lazy wp-post-image" alt="Forbes logo" urlslab-id="29"> </div> <div class="Clients__item"> <img decoding="async" width="125" height="23" src="https://www.live-agent.cn/wp/urlslab-download/00eeb9874e3d88cc596172dcda3a11e8/logo-clients-airbus.svg" class="urlslab-skip-lazy wp-post-image" alt="airbus logo" urlslab-id="30"> </div> <div class="Clients__item"> <img decoding="async" width="136" height="22" src="https://www.live-agent.cn/wp/urlslab-download/6bba0c20d5fff2385de8a89d6a31cd66/logo-clients-nascar.svg" class="urlslab-skip-lazy wp-post-image" alt="Nascar logo" urlslab-id="31"> </div> <div class="Clients__item"> <img decoding="async" width="116" height="25" src="https://www.live-agent.cn/wp/urlslab-download/4559f5dd6550739bb3b71872b36b4ba8/logo-clients-usc.svg" class="urlslab-skip-lazy wp-post-image" alt="USC logo" urlslab-id="32"> </div> <div class="Clients__item"> <img decoding="async" width="57" height="25" src="https://www.live-agent.cn/wp/urlslab-download/56111a20c87703407dfda8e7d4010a38/logo-esky-color.svg" class="urlslab-skip-lazy wp-post-image" alt="eSky logo" urlslab-id="33"> </div> <div class="Clients__item"> <img decoding="async" width="75" height="25" src="https://www.live-agent.cn/wp/urlslab-download/e3114a0db9f2574fe8fcac0788896f49/slido_green.svg" class="urlslab-skip-lazy wp-post-image" alt="Slido green logo" urlslab-id="34"> </div> </div> <link rel="stylesheet" id="shortcodes/Clients" type="text/css" media="all" href="https://www.live-agent.cn/app/themes/liveagent/assets/dist/shortcodes/Clients.min.css?ver=1.25.71"> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-5d09eb65 elementor-section-full_width Block Block--background Block--elements Block--redesign elementor-section-height-default elementor-section-height-default" data-id="5d09eb65" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-836766a wrapper" data-id="836766a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-5d5b0ba elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="5d5b0ba" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5fcb210c" data-id="5fcb210c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-41fbeb12 elementor-widget elementor-widget-heading" data-id="41fbeb12" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-">您的全堆栈呼叫中心软件准备就绪</h2> </div> </div> <div class="elementor-element elementor-element-82007e elementor-widget elementor-widget-text-editor" data-id="82007e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <span style="font-weight: 400;">毫不费力地通过所有渠道和客户互动。基于云计算的全渠道呼叫中心软件LiveAgent可以为您的客户提供可靠且个性化的服务。</span> 我们的VoIP（互联网语音协议）呼叫中心电话系统配备了先进的功能，比如IVR，回呼请求，<a href="https://www.liveagent.com/customer-support-glossary/what-is-acd-in-call-center/" title="Discover how Automatic Call Distribution (ACD) optimizes call center efficiency by routing calls to the right agents, boosting satisfaction." hreflang="en-US" onover-preload="1">ACD</a>，智能<a href="https://www.liveagent.com/features/call-routing/" urlslab_href_old="https://www.liveagent.com/call-center-software/call-routing/" title="Enhance customer service with call routing! Automatically direct calls to the right agent, reduce costs, and boost satisfaction. Try LiveAgent free!" hreflang="en-US" onover-preload="1">呼叫路由</a>，呼叫转移，无限制的呼叫记录，以及高级视频通话 – 而这只是一个开始。 </div> </div> <div class="elementor-element elementor-element-42a5f55b elementor-widget elementor-widget-shortcode" data-id="42a5f55b" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="AwardsSmall"> <ul class="AwardsSmall__list flex"> <li class="AwardsSmall__item post-937216 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-2024-zh-hans"> <a href="https://www.softwareadvice.com/help-desk/#front-runners" target="_blank" title="Help Desk"><picture><source srcset="https://www.live-agent.cn/wp/urlslab-download/d64d210c96e768bc7b7d67a3b98c07e7/badge-sa-frontrunners-2024-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" 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12.7 0 0 0 1.7 1 17.9 17.9 0 0 0-.781 4.568H1.677A9.815 9.815 0 0 1 4 5.115zm-2.32 7.207h3.235a17.9 17.9 0 0 0 .781 4.568 12.692 12.692 0 0 0-1.7 1 9.814 9.814 0 0 1-2.319-5.569zM19 17.885a12.7 12.7 0 0 0-1.7-1 17.9 17.9 0 0 0 .781-4.568h3.235A9.814 9.814 0 0 1 19 17.885z"></path></svg> <div class="FilterMenu__title flex flex-align-center"> <span>Choose your region (datacenter location)</span> </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_region_NA" value="NA" data-title="Americas (US)"> <label for="signup_region_NA"> <span>Americas (US)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_region_EU" value="EU" data-title="Europe & Africa (EU)"> <label for="signup_region_EU"> <span>Europe & Africa (EU)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input 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class="gear-wheels" alt="gear wheels" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/gear-wheels.gif" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"> </div> <span>免费创建账户</span> </button> <div class="Signup__form__terms"> <p>通过注册，我接受 <a title="条款" href="/tiaojian-he-tiaokuan/" hreflang="zh-hans" onover-preload="1">条款</a> 和 <a title="隐私政策" href="/yinsi-zhengce/" hreflang="zh-hans" onover-preload="1">隐私政策</a>.</p> </div> </div> </form> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-60e47c3c elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="60e47c3c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b9055a0 wrapper" data-id="5b9055a0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-52ed90bd elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="52ed90bd" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4cca124f Block--video Block--video__vertical" data-id="4cca124f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-393e85b0 videoTitle elementor-widget elementor-widget-text-editor" data-id="393e85b0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h3 id="h-">您帮助台中的呼叫中心软件</h3> 00:00 / 02:02 </div> </div> <div class="elementor-element elementor-element-6c838e9 elementor-widget elementor-widget-video" data-id="6c838e9" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/www.youtube.com\/watch?v=BZtDNkvb2a8","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/BZtDNkvb2a8\/sddefault.jpg"},"video_type":"youtube"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><link rel="stylesheet" id="urlslab_youtube_loader-css" type="text/css" media="all" href="https://www.live-agent.cn/app/plugins/wp-urlslab/public/build/css/urlslab_youtube_loader_decorated.css"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="BZtDNkvb2a8"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">LiveAgent Call center software in your helpdesk | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M123S</strong><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/c8bf5b02060c58d7c1b0b7a43301374d/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.live-agent.cn/wp/urlslab-download/ab62246fd64ecad244167935da419894/hqdefault.jpg" alt="Youtube video: LiveAgent Call center software in your helpdesk" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="40"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:50:22+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Call center software in your helpdesk"><meta itemprop="description" content="All your favorite cloud call center features are now built into your LiveAgent helpdesk. Unlimited voice recording storage | Inbound and Outbound calling | Customized greetings & IVR | Attended transfers & Clever call routing https://www.liveagent.com/call-center-software"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/BZtDNkvb2a8/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=BZtDNkvb2a8"><link itemprop="embedUrl" content="https://www.youtube.com/embed/BZtDNkvb2a8"><meta itemprop="duration" content="P0Y0M0DT0H0M123S"><meta itemprop="uploadDate" content="2024-10-14T06:50:22+00:00"></div></div></div> <div class="elementor-custom-embed-image-overlay" style="" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2022/04/callcenter_whatis_video_img.jpg"> </div> </div> </div> </div> <div class="elementor-element elementor-element-26964574 elementor-widget elementor-widget-heading" data-id="26964574" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-">什么是呼叫中心软件？</h2> </div> </div> <div class="elementor-element elementor-element-63f335c6 elementor-widget elementor-widget-text-editor" data-id="63f335c6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>呼叫中心软件解决方案是允许呼叫中心代理处理入站式和出站式呼叫的系统。这些解决方案适合于更个性化的客户关系管理并提供快速的客户支持。</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3e5a420c Block--video Block--video__vertical" data-id="3e5a420c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6d1ee551 videoTitle elementor-widget elementor-widget-text-editor" data-id="6d1ee551" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h3 id="h-">呼叫中心软件演示</h3> 00:00 / 04:39 </div> </div> <div class="elementor-element elementor-element-4221cb98 elementor-widget elementor-widget-video" data-id="4221cb98" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/youtu.be\/SyvXUDe3g6A","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/SyvXUDe3g6A\/sddefault.jpg"},"video_type":"youtube"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="SyvXUDe3g6A"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">Call Center Software Demo LiveAgent | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M279S</strong><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/0700e0f8649f0e20f7e152fd1fb40949/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.live-agent.cn/wp/urlslab-download/ccf6c7072e32363b8fcf8a65a924e778/hqdefault.jpg" alt="Youtube video: Call Center Software Demo LiveAgent" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="41"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:31+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="Call Center Software Demo LiveAgent"><meta itemprop="description" content="LiveAgent's call center software enables users to create virtual, browser-based, inbound, and outbound call center. As a part of the solution, users can create complex IVR trees and request callbacks. All calls are recorded and stored inside tickets so you can playback each conversation at a later time. Users can connect an unlimited amount of phone numbers and devices with LiveAgent. There are no extra per-minute charges. LiveAgent's call center solution is the ideal tool for remote teams of all sizes. The software fosters collaboration in teams and supports internal calls as well as internal chats. Quick Help Desk Software Video: https://youtu.be/8BGETbM52io Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/SyvXUDe3g6A/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=SyvXUDe3g6A"><link itemprop="embedUrl" content="https://www.youtube.com/embed/SyvXUDe3g6A"><meta itemprop="duration" content="P0Y0M0DT0H0M279S"><meta itemprop="uploadDate" content="2024-10-14T06:14:31+00:00"></div></div></div> <div class="elementor-custom-embed-image-overlay" style="" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2022/04/callcenter_try_video_img.jpg"> </div> </div> </div> </div> <div class="elementor-element elementor-element-6dbe8061 elementor-widget elementor-widget-heading" data-id="6dbe8061" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-">探索我们的虚拟呼叫中心软件</h2> </div> </div> <div class="elementor-element elementor-element-4191dee6 elementor-widget elementor-widget-text-editor" data-id="4191dee6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>通过免费的LiveAgent试用来体验我们的关键功能，看看它是什么样的，用我们的解决方案来提供专业的服务。用我们强大的工具轻松建立一个呼叫中心，添加VoIP号码或配置IVR</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-a865eca Block Block--redesign Block--switcher elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="a865eca" data-element_type="section" data-settings='{"background_background":"classic"}'> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-636566bf wrapper__wide no-padding" data-id="636566bf" data-element_type="column" data-settings='{"background_background":"classic"}'> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-4670991b elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4670991b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4ac28fe2 visible" data-id="4ac28fe2" data-element_type="column" data-targetid="switcher_image--support"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-31285f3a elementor-widget elementor-widget-image" data-id="31285f3a" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="147" height="35" class="attachment-full size-full wp-image-675643" alt="" data-src="https://www.live-agent.cn/wp/urlslab-download/cdbc07531c8a00beb62a11f7b05afc22/lets_call.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"> </div> </div> <div class="elementor-element elementor-element-782940f7 elementor-widget elementor-widget-heading" data-id="782940f7" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-liveagent">创建个性化的<span class="highlight-gradient">客户</span>体验，通过LiveAgent</h2> </div> </div> <div class="elementor-element elementor-element-1742ebed elementor-widget elementor-widget-text-editor" data-id="1742ebed" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>我们的联络中心工具可以帮助您创建最终的客户参与平台，并帮助您提高客户的忠诚度。通过我们的帮助台解决方案向您的客户展示惊人的支持，并快速解决时间紧张的问题。</p> </div> </div> <div class="elementor-element elementor-element-7c6787b7 elementor-widget elementor-widget-text-editor" data-id="7c6787b7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>超越客户的期望</strong></p> </div> </div> <div class="elementor-element elementor-element-37a16d8 checklist elementor-widget elementor-widget-text-editor" data-id="37a16d8" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>为客户创造个性化的体验</li> <li>提高客户交互的质量</li> <li>提供无缝式的客户之旅</li> </ul> </div> </div> <div class="elementor-element elementor-element-39bc1dcf elementor-widget elementor-widget-html" data-id="39bc1dcf" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.live-agent.cn/mian-fei-shi-yong/" class="Button Button--full" title="注册LiveAgent，立即开启14天免费试用！无需信用卡，体验卓越客服工具，提高客户满意度。" hreflang="zh-hans" onover-preload="1"><span>开始免费试用</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-e49438c hidden" data-id="e49438c" data-element_type="column" data-targetid="switcher_image--customer"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7582dc9 elementor-widget elementor-widget-image" data-id="7582dc9" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="147" height="35" class="attachment-full size-full wp-image-675643" alt="" data-src="https://www.live-agent.cn/wp/urlslab-download/cdbc07531c8a00beb62a11f7b05afc22/lets_call.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"> </div> </div> <div class="elementor-element elementor-element-e88b06f elementor-widget elementor-widget-heading" data-id="e88b06f" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-create-personalized-customer-experiences-with-liveagent">Create personalized <span class="highlight-gradient">customer</span> experiences with LiveAgent</h2> </div> </div> <div class="elementor-element elementor-element-9454f81 elementor-widget elementor-widget-text-editor" data-id="9454f81" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Our contact center tool can help you create the ultimate customer engagement platform, and help you increase customer loyalty. Show your customers amazing support with our help desk solution and solve time intensive issues fast.</p> </div> </div> <div class="elementor-element elementor-element-bbd6b38 elementor-widget elementor-widget-text-editor" data-id="bbd6b38" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Go above customer expectations</strong></p> </div> </div> <div class="elementor-element elementor-element-b5da493 checklist elementor-widget elementor-widget-text-editor" data-id="b5da493" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Create personalized experiences for customers</li> <li>Improve the quality of customer interactions</li> <li>Provide a seamless customer journey</li> </ul> </div> </div> <div class="elementor-element elementor-element-5192b6b elementor-widget elementor-widget-html" data-id="5192b6b" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.live-agent.cn/mian-fei-shi-yong/" class="Button Button--full" urlslab_href_old="/mian-fei-shi-yong" title="注册LiveAgent，立即开启14天免费试用！无需信用卡，体验卓越客服工具，提高客户满意度。" hreflang="zh-hans" onover-preload="1"><span>Start trial for FREE</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3206e52d" data-id="3206e52d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-49d47181 elementor-widget elementor-widget-html" data-id="49d47181" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <input class="switcher__input" type="radio" id="support" name="switcher" checked> <input class="switcher__input" type="radio" id="customer" name="switcher"> <div class="switcher"> <label for="support" data-target="switcher_image--support" class="active">支持团队界面</label> <div class="switcher__switch"></div> <label for="customer" data-target="switcher_image--customer">客户界面</label> </div> </div> </div> <div class="elementor-element elementor-element-337e3e14 visible switcher__image switcher_image--support elementor-widget elementor-widget-image" data-id="337e3e14" data-element_type="widget" data-targetid="switcher_image--support" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/cccfbd286b163951247cd75fa0c247c6/callcenter_switcher_support.png.webp 1768w, https://www.live-agent.cn/wp/urlslab-download/f664f140ba4dd83f87aba909f0ebe614/callcenter_switcher_support-300x223.png.webp 300w, https://www.live-agent.cn/wp/urlslab-download/9c6361f82fb7de066f5ce7596719c227/callcenter_switcher_support-1024x762.png.webp 1024w, 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https://www.live-agent.cn/wp/urlslab-download/9f5859da8dbb316ce5182f668b15fe82/callcenter_switcher_support-450x335.png 450w, https://www.live-agent.cn/wp/urlslab-download/b94644065db6a5e830d2b47d673a2346/callcenter_switcher_support-537x400.png 537w, https://www.live-agent.cn/wp/urlslab-download/8372b237801ee50367620ad69e5c77ba/callcenter_switcher_support-185x138.png 185w, https://www.live-agent.cn/wp/urlslab-download/b833ad2cf7aa70f9cf795e3f2ff96c38/callcenter_switcher_support-110x82.png 110w, https://www.live-agent.cn/wp/urlslab-download/be29b116f64e68c3fd6b5fd25f8a24b8/callcenter_switcher_support-485x361.png 485w" urlslab-lazy="yes" sizes="(max-width: 1768px) 100vw, 1768px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/cccfbd286b163951247cd75fa0c247c6/callcenter_switcher_support.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1768" height="1316" class="attachment-full size-full wp-image-653431" alt="LiveAgent call center support" data-src="https://www.live-agent.cn/wp/urlslab-download/fec820f37564eeb1b933e8a3d1a71e17/callcenter_switcher_support.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"></picture> </div> </div> <div class="elementor-element elementor-element-410f4506 hidden switcher__image switcher_image--customer elementor-widget elementor-widget-image" data-id="410f4506" data-element_type="widget" data-targetid="switcher_image--customer" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/43452b92bacd714c06f27561fa3a8b64/call-center-customer-view.png.webp 884w, https://www.live-agent.cn/wp/urlslab-download/93a38a85c730f247d92d4c2182676de6/call-center-customer-view-300x223.png.webp 300w, https://www.live-agent.cn/wp/urlslab-download/d65bbaa1d9c05717a0b38f778d02590a/call-center-customer-view-768x572.png.webp 768w, 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data-srcset="https://www.live-agent.cn/wp/urlslab-download/88ab86d02eb3253861d0385e794ced2f/call-center-customer-view.png 884w, https://www.live-agent.cn/wp/urlslab-download/f1fa09714f3e3fa21bccc02584041091/call-center-customer-view-300x223.png 300w, https://www.live-agent.cn/wp/urlslab-download/c3bfd5df7a52d5bfe4f2339b843a8163/call-center-customer-view-768x572.png 768w, https://www.live-agent.cn/wp/urlslab-download/dd3352dbb1c39f0ce7149591f256847f/call-center-customer-view-67x50.png 67w, https://www.live-agent.cn/wp/urlslab-download/1d2036f06d31f30fac28bceba74e65a1/call-center-customer-view-34x25.png 34w, https://www.live-agent.cn/wp/urlslab-download/16d57099231ade8b4c3a71c0ada674a6/call-center-customer-view-450x335.png 450w, https://www.live-agent.cn/wp/urlslab-download/5a97f06831ad835dd86c671f7fada4bd/call-center-customer-view-537x400.png 537w, https://www.live-agent.cn/wp/urlslab-download/1bc90fe1ff7a63b562f148c39b72b420/call-center-customer-view-185x138.png 185w, https://www.live-agent.cn/wp/urlslab-download/6a4ccaba193109eb6581fc8f37bb9571/call-center-customer-view-110x82.png 110w, https://www.live-agent.cn/wp/urlslab-download/409136388d19d0de23de4c7af1669117/call-center-customer-view-485x361.png 485w" urlslab-lazy="yes" sizes="(max-width: 884px) 100vw, 884px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/43452b92bacd714c06f27561fa3a8b64/call-center-customer-view.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="884" height="658" class="attachment-full size-full wp-image-886469" alt="LiveAgent's call center from customre's view" data-src="https://www.live-agent.cn/wp/urlslab-download/88ab86d02eb3253861d0385e794ced2f/call-center-customer-view.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="45"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-104fffd4 elementor-section-full_width HorizontalTabs Box elementor-section-height-default elementor-section-height-default" data-id="104fffd4" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5aa1e658 wrapper" data-id="5aa1e658" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-16204fae elementor-widget elementor-widget-heading" data-id="16204fae" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-">您的呼叫中心解决方案的完整概览</h2> </div> </div> <div class="elementor-element elementor-element-22d52c18 elementor-widget elementor-widget-text-editor" data-id="22d52c18" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>通过我们的一体化解决方案，轻松管理客户支持中心的运营。通过LiveAgent使您的呼叫中心的生产效率达到最高水平，并提高与客户交互的质量。</p> </div> </div> <div class="elementor-element elementor-element-15964564 elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs" data-id="15964564" data-element_type="widget" data-widget_type="tabs.default"> <div class="elementor-widget-container"> <div class="elementor-tabs"> <div class="elementor-tabs-wrapper" role="tablist"> <div id="elementor-tab-title-3621" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="true" data-tab="1" role="tab" tabindex="0" aria-controls="elementor-tab-content-3621" aria-expanded="false">号码</div> <div id="elementor-tab-title-3622" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="2" role="tab" tabindex="-1" aria-controls="elementor-tab-content-3622" aria-expanded="false">呼叫设备</div> <div id="elementor-tab-title-3623" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="3" role="tab" tabindex="-1" aria-controls="elementor-tab-content-3623" aria-expanded="false">呼叫历史</div> </div> <div class="elementor-tabs-content-wrapper" role="tablist" aria-orientation="vertical"> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="true" data-tab="1" role="tab" tabindex="0" aria-controls="elementor-tab-content-3621" aria-expanded="false">号码</div> <div id="elementor-tab-content-3621" class="elementor-tab-content elementor-clearfix" data-tab="1" role="tabpanel" aria-labelledby="elementor-tab-title-3621" tabindex="0" hidden="false"><p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/a94ff0e92b0f691e9f397ff8b6aae36e/callcenter_numbers-scaled.jpg.webp 2560w, https://www.live-agent.cn/wp/urlslab-download/51a1e04ddc3dc8db0f4456fd00f4a979/callcenter_numbers-300x184.jpg.webp 300w, https://www.live-agent.cn/wp/urlslab-download/a1ed953e707b7f483e1376bf7f151b82/callcenter_numbers-1024x628.jpg.webp 1024w, https://www.live-agent.cn/wp/urlslab-download/7346ffe8d1a737291b1219b8121dc963/callcenter_numbers-768x471.jpg.webp 768w, https://www.live-agent.cn/wp/urlslab-download/0b0e71933787c078d7bd41c54330dd6b/callcenter_numbers-82x50.jpg.webp 82w, https://www.live-agent.cn/wp/urlslab-download/4e6e8d19d6089f16f0cf960f553241d6/callcenter_numbers-41x25.jpg.webp 41w, https://www.live-agent.cn/wp/urlslab-download/71d9c441a19d8b9b085b2a5c641ce9a7/callcenter_numbers-546x335.jpg.webp 546w, https://www.live-agent.cn/wp/urlslab-download/0ea5c335ea27c7cfd69665beb9f4b95d/callcenter_numbers-652x400.jpg.webp 652w, https://www.live-agent.cn/wp/urlslab-download/6f3f4bc07a2ce073a12a9d17db7a5871/callcenter_numbers-185x113.jpg.webp 185w, https://www.live-agent.cn/wp/urlslab-download/3e3de17e76f62e9f6d7f1f918c78bcf9/callcenter_numbers-110x67.jpg.webp 110w, https://www.live-agent.cn/wp/urlslab-download/9298539877feaad7bb0e2f2c06b3cc62/callcenter_numbers-485x297.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/b251a2b82e885f966ffe292ca63d0c7c/callcenter_numbers-scaled.jpg 2560w, https://www.live-agent.cn/wp/urlslab-download/3551bd835708c2b1347133d3559476ed/callcenter_numbers-300x184.jpg 300w, https://www.live-agent.cn/wp/urlslab-download/1250d39caeb7dd5491e2d3214537c774/callcenter_numbers-1024x628.jpg 1024w, https://www.live-agent.cn/wp/urlslab-download/1575b1c858f62fc8500545dd6be8ea7e/callcenter_numbers-768x471.jpg 768w, https://www.live-agent.cn/wp/urlslab-download/32391a043784052a3f3ef31897c0af7b/callcenter_numbers-82x50.jpg 82w, https://www.live-agent.cn/wp/urlslab-download/a54f9a7c75b449fb53d94df69162537e/callcenter_numbers-41x25.jpg 41w, https://www.live-agent.cn/wp/urlslab-download/63a0f26b2304a5f8372b7421b6239a93/callcenter_numbers-546x335.jpg 546w, https://www.live-agent.cn/wp/urlslab-download/af6c11bc3c9265b4b27e19eab17ebb38/callcenter_numbers-652x400.jpg 652w, https://www.live-agent.cn/wp/urlslab-download/21c28f80f263f9dd6ad3aaeb7d74b861/callcenter_numbers-185x113.jpg 185w, https://www.live-agent.cn/wp/urlslab-download/d414c4e24c4f0b929f787c9bc2ad0d73/callcenter_numbers-110x67.jpg 110w, https://www.live-agent.cn/wp/urlslab-download/9b48a4e042b9bf8c24eb9fdb9f0bc6e2/callcenter_numbers-485x297.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/a94ff0e92b0f691e9f397ff8b6aae36e/callcenter_numbers-scaled.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-653518 size-full" alt="" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/b251a2b82e885f966ffe292ca63d0c7c/callcenter_numbers-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="46"></picture></p> </div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="2" role="tab" tabindex="-1" aria-controls="elementor-tab-content-3622" aria-expanded="false">呼叫设备</div> <div id="elementor-tab-content-3622" class="elementor-tab-content elementor-clearfix" data-tab="2" role="tabpanel" aria-labelledby="elementor-tab-title-3622" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/8a10899fe22bbbbda132091d2d5de09f/callcenter_calling_devices-scaled.jpg.webp 2560w, https://www.live-agent.cn/wp/urlslab-download/095522de2d66c75b55939a7a695fdc7c/callcenter_calling_devices-300x184.jpg.webp 300w, https://www.live-agent.cn/wp/urlslab-download/ad22665d2eea2123865109eccd1cf6d7/callcenter_calling_devices-1024x628.jpg.webp 1024w, https://www.live-agent.cn/wp/urlslab-download/79589327cc2889731f5f2b44ec30d691/callcenter_calling_devices-768x471.jpg.webp 768w, https://www.live-agent.cn/wp/urlslab-download/0476e87029499158a6ae33eda8797b55/callcenter_calling_devices-82x50.jpg.webp 82w, https://www.live-agent.cn/wp/urlslab-download/cf709bb3e9b86827239f3535a7ec3c47/callcenter_calling_devices-41x25.jpg.webp 41w, https://www.live-agent.cn/wp/urlslab-download/5a24b070d2c4e02ea58283b76160f247/callcenter_calling_devices-546x335.jpg.webp 546w, https://www.live-agent.cn/wp/urlslab-download/63c73e6e8969ad6ab05f3b6c0096663c/callcenter_calling_devices-652x400.jpg.webp 652w, https://www.live-agent.cn/wp/urlslab-download/0e78305fcaef9cb887b5d30c911a27bb/callcenter_calling_devices-185x113.jpg.webp 185w, https://www.live-agent.cn/wp/urlslab-download/2b3fb9132ee5af48879e6f084f53579b/callcenter_calling_devices-110x67.jpg.webp 110w, https://www.live-agent.cn/wp/urlslab-download/d034b2d02b4407079b398dd32fa87478/callcenter_calling_devices-485x297.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/298357a68fec00467f10d65a16441b45/callcenter_calling_devices-scaled.jpg 2560w, https://www.live-agent.cn/wp/urlslab-download/402e9363d50927d738c05bb0f547e1f0/callcenter_calling_devices-300x184.jpg 300w, https://www.live-agent.cn/wp/urlslab-download/8712a0dba286648cdee68c761413901b/callcenter_calling_devices-1024x628.jpg 1024w, https://www.live-agent.cn/wp/urlslab-download/7a11808b4d746e29ff45ada056f08fcf/callcenter_calling_devices-768x471.jpg 768w, https://www.live-agent.cn/wp/urlslab-download/1097c2c0ddf81339f29a9dc9525b83bd/callcenter_calling_devices-82x50.jpg 82w, https://www.live-agent.cn/wp/urlslab-download/682cac63f6515d32d1dc11d40d380980/callcenter_calling_devices-41x25.jpg 41w, https://www.live-agent.cn/wp/urlslab-download/cc1da7a02c97e4be0327bc6d48eeb914/callcenter_calling_devices-546x335.jpg 546w, https://www.live-agent.cn/wp/urlslab-download/eb9f86f3865c62fdbe2ea7acef116f64/callcenter_calling_devices-652x400.jpg 652w, https://www.live-agent.cn/wp/urlslab-download/02a9911ee65bf5681d426c5a399fa3a3/callcenter_calling_devices-185x113.jpg 185w, https://www.live-agent.cn/wp/urlslab-download/3356b4aa6616c0efd5d69ce0d4a49417/callcenter_calling_devices-110x67.jpg 110w, https://www.live-agent.cn/wp/urlslab-download/59fd10ea160c9a0242aba6b9276703ac/callcenter_calling_devices-485x297.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/8a10899fe22bbbbda132091d2d5de09f/callcenter_calling_devices-scaled.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-653460 size-full" alt="" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/298357a68fec00467f10d65a16441b45/callcenter_calling_devices-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="47"></picture></p> </div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="3" role="tab" tabindex="-1" aria-controls="elementor-tab-content-3623" aria-expanded="false">呼叫历史</div> <div id="elementor-tab-content-3623" class="elementor-tab-content elementor-clearfix" data-tab="3" role="tabpanel" aria-labelledby="elementor-tab-title-3623" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/11010cee78daa03a02a41bc2d54223b5/callcenter_calls_history-scaled.jpg.webp 2560w, https://www.live-agent.cn/wp/urlslab-download/dd6929d9a53e32670a49a1c70ca4eeca/callcenter_calls_history-300x184.jpg.webp 300w, https://www.live-agent.cn/wp/urlslab-download/fc14b1de24871c701cb0a77517f15593/callcenter_calls_history-1024x628.jpg.webp 1024w, https://www.live-agent.cn/wp/urlslab-download/e2ebde44d9e1db2ca517bade88614201/callcenter_calls_history-768x471.jpg.webp 768w, https://www.live-agent.cn/wp/urlslab-download/0684b27d735c17dbe2ba3cbc676fb006/callcenter_calls_history-82x50.jpg.webp 82w, https://www.live-agent.cn/wp/urlslab-download/09f5a367d06662a6984765a239261dbb/callcenter_calls_history-41x25.jpg.webp 41w, https://www.live-agent.cn/wp/urlslab-download/061d3a824066a8f5f4b0dbcda3ca5b87/callcenter_calls_history-546x335.jpg.webp 546w, https://www.live-agent.cn/wp/urlslab-download/2d378fedd2fc069925896471f6a8e7ba/callcenter_calls_history-652x400.jpg.webp 652w, https://www.live-agent.cn/wp/urlslab-download/ceadbcd4b30b1eb187697cea66a7ec7a/callcenter_calls_history-185x113.jpg.webp 185w, https://www.live-agent.cn/wp/urlslab-download/5c8a3eeba910269db7a190511314a5b3/callcenter_calls_history-110x67.jpg.webp 110w, https://www.live-agent.cn/wp/urlslab-download/707c8d285d88c7d6704b08680d81b3f2/callcenter_calls_history-485x297.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/e4a45bc1b1a6e520a577e26de93fe581/callcenter_calls_history-scaled.jpg 2560w, https://www.live-agent.cn/wp/urlslab-download/4609f49f87e7483db9645d38862de565/callcenter_calls_history-300x184.jpg 300w, https://www.live-agent.cn/wp/urlslab-download/0a9f50c046e8980694dcf844258fee1e/callcenter_calls_history-1024x628.jpg 1024w, https://www.live-agent.cn/wp/urlslab-download/b0616c1f9ea9c4ba904b039d4cfcf383/callcenter_calls_history-768x471.jpg 768w, https://www.live-agent.cn/wp/urlslab-download/1d465a54cb112b38335321d0f7350d68/callcenter_calls_history-82x50.jpg 82w, https://www.live-agent.cn/wp/urlslab-download/00ad180e436628cb1129e3d04e60e629/callcenter_calls_history-41x25.jpg 41w, https://www.live-agent.cn/wp/urlslab-download/41f4da1fa8865aa0b3525cceffb27aa9/callcenter_calls_history-546x335.jpg 546w, https://www.live-agent.cn/wp/urlslab-download/cec8bae5bea30778800c539d82219c5a/callcenter_calls_history-652x400.jpg 652w, https://www.live-agent.cn/wp/urlslab-download/ee6252cf7bfe370f201057d2a3bd3de2/callcenter_calls_history-185x113.jpg 185w, https://www.live-agent.cn/wp/urlslab-download/fb5b4bb0601a633152d7a47d9288b86a/callcenter_calls_history-110x67.jpg 110w, https://www.live-agent.cn/wp/urlslab-download/cdf566116c54d33b598f6e16956c03eb/callcenter_calls_history-485x297.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/11010cee78daa03a02a41bc2d54223b5/callcenter_calls_history-scaled.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-653489 size-full" alt="" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/e4a45bc1b1a6e520a577e26de93fe581/callcenter_calls_history-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="48"></picture></p> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-589c0714 elementor-section-full_width Block--redesign Block--redesign__basic elementor-section-height-default elementor-section-height-default" data-id="589c0714" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4b869661 wrapper__wide" data-id="4b869661" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-39384445 elementor-widget elementor-widget-heading" data-id="39384445" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-">基于云的呼叫中心软件<span class="highlight-gradient">功能</span></h2> </div> </div> <div class="elementor-element elementor-element-5ae3fbf7 elementor-widget elementor-widget-text-editor" data-id="5ae3fbf7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>强大的功能帮助您改善电话沟通，并提供卓越的客户体验。</p> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-756b5e63 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="756b5e63" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-76b60120 FeaturesTableNew__feature" data-id="76b60120" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-502af7ba elementor-widget elementor-widget-image" data-id="502af7ba" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/00c7379b1351ca4d68ecde17693f720b/call_center_internal_calls.png.webp 233w, https://www.live-agent.cn/wp/urlslab-download/6d711f6c1385805dbed01c3bf58c9b26/call_center_internal_calls-225x300.png.webp 225w, https://www.live-agent.cn/wp/urlslab-download/21a821ca75697fa6441863482ef3708a/call_center_internal_calls-37x50.png.webp 37w, https://www.live-agent.cn/wp/urlslab-download/5067abbf579b3ce990494b5b6a54fc4d/call_center_internal_calls-19x25.png.webp 19w, https://www.live-agent.cn/wp/urlslab-download/8a1ee7310f864acc28a8c4024d08bde7/call_center_internal_calls-139x185.png.webp 139w, https://www.live-agent.cn/wp/urlslab-download/68de6a967794260101022c97e0d123f4/call_center_internal_calls-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/c31ad3f996f5a907d41f7d0cac2a7099/call_center_internal_calls.png 233w, https://www.live-agent.cn/wp/urlslab-download/b535cdaba3c047b5c016f98a03023012/call_center_internal_calls-225x300.png 225w, https://www.live-agent.cn/wp/urlslab-download/462ead61e686f0d67dc155ad5935164e/call_center_internal_calls-37x50.png 37w, https://www.live-agent.cn/wp/urlslab-download/7f0e12795e48fc5a339f2f24a77958f4/call_center_internal_calls-19x25.png 19w, https://www.live-agent.cn/wp/urlslab-download/208106044c905622fafa64d84af8be70/call_center_internal_calls-139x185.png 139w, https://www.live-agent.cn/wp/urlslab-download/228b24fb353bf00bf97aed6d40522210/call_center_internal_calls-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/00c7379b1351ca4d68ecde17693f720b/call_center_internal_calls.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912211" alt="Call Center Internal Calls" data-src="https://www.live-agent.cn/wp/urlslab-download/c31ad3f996f5a907d41f7d0cac2a7099/call_center_internal_calls.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="49"></picture> </div> </div> <div class="elementor-element elementor-element-6e0978e7 elementor-widget elementor-widget-text-editor" data-id="6e0978e7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>内部呼叫</h4> 内部呼叫是一个功能，允许您在需要的情况下与您的同事在他们值班的时候沟通，或者允许您转移呼叫。 <a href="https://www.live-agent.cn/tezheng/internal-calls/" urlslab_href_old="/features/internal-calls/" title='利用LiveAgent内部呼叫功能，与同事快速沟通解决问题，无需第三方软件，免费试用，无需信用卡！"' hreflang="zh-hans" onover-preload="1">了解更多</a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-58a685e5 FeaturesTableNew__feature" data-id="58a685e5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2f8c2f4d elementor-widget elementor-widget-text-editor" data-id="2f8c2f4d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>全渠道帮助台软件</h4> 我们的全渠道呼叫中心软件可以处理多个渠道 – 我们的呼叫中心，Facebook，Instagram，Twitter，Viber，实时对话，客户门户，电子邮件等等。 <a href="https://www.live-agent.cn/bangzhu-tai-ruanjian/" title="2024年最佳帮助台软件推荐！LiveAgent提供多渠道支持、7x24客户服务、免费试用，无需信用卡，提升客户满意度！" hreflang="zh-hans" onover-preload="1">了解更多</a> </div> </div> <div class="elementor-element elementor-element-2cf93281 elementor-widget elementor-widget-image" data-id="2cf93281" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/c7465b8eccfc2500b6a2bbf4694a35e0/call_center_omnichannel_helpdesk.png.webp 233w, https://www.live-agent.cn/wp/urlslab-download/0ca16aeee9116baf0d27d9e21636fefe/call_center_omnichannel_helpdesk-225x300.png.webp 225w, https://www.live-agent.cn/wp/urlslab-download/6688336ee5c88eacb6e2b988cab11515/call_center_omnichannel_helpdesk-37x50.png.webp 37w, https://www.live-agent.cn/wp/urlslab-download/925e210acd491ec02c2a51e312149d63/call_center_omnichannel_helpdesk-19x25.png.webp 19w, https://www.live-agent.cn/wp/urlslab-download/8fa1b9a6e484ed33dde56920ad662be9/call_center_omnichannel_helpdesk-139x185.png.webp 139w, https://www.live-agent.cn/wp/urlslab-download/0c0abb5d75d332c62ffa5599214df4de/call_center_omnichannel_helpdesk-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/6583c768f5bd7524ba4e100af4669ec7/call_center_omnichannel_helpdesk.png 233w, https://www.live-agent.cn/wp/urlslab-download/65748295048c45d4723ad69399b580a9/call_center_omnichannel_helpdesk-225x300.png 225w, https://www.live-agent.cn/wp/urlslab-download/8df0f82906389ed5fe684645e56cc73f/call_center_omnichannel_helpdesk-37x50.png 37w, https://www.live-agent.cn/wp/urlslab-download/ccf3c1fd796f46d0cb5412527a319115/call_center_omnichannel_helpdesk-19x25.png 19w, https://www.live-agent.cn/wp/urlslab-download/686e6633122142936e6e857e1dda66d7/call_center_omnichannel_helpdesk-139x185.png 139w, https://www.live-agent.cn/wp/urlslab-download/daba689d68aace39ad1edf3912fbbc77/call_center_omnichannel_helpdesk-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/c7465b8eccfc2500b6a2bbf4694a35e0/call_center_omnichannel_helpdesk.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912356" alt="Call Center Omnichannel HelpDesk" data-src="https://www.live-agent.cn/wp/urlslab-download/6583c768f5bd7524ba4e100af4669ec7/call_center_omnichannel_helpdesk.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="50"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-40839a35 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="40839a35" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-333fc89e FeaturesTableNew__feature" data-id="333fc89e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-52716c6 elementor-widget elementor-widget-image" data-id="52716c6" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/28c7d55d2d86eb3693c3c24e1203fa5c/call_center_click-to-call.png.webp 233w, https://www.live-agent.cn/wp/urlslab-download/6ed69b1abb5c6b863852ee21096d16ec/call_center_click-to-call-225x300.png.webp 225w, https://www.live-agent.cn/wp/urlslab-download/5212724a291700ff31fab23fe80aa1d2/call_center_click-to-call-37x50.png.webp 37w, https://www.live-agent.cn/wp/urlslab-download/b800b65541cc442d085c547713052012/call_center_click-to-call-19x25.png.webp 19w, https://www.live-agent.cn/wp/urlslab-download/6afef34f1b3d038c3f3856eb0757ac45/call_center_click-to-call-139x185.png.webp 139w, https://www.live-agent.cn/wp/urlslab-download/be57af5be440eeddad66cea7b27a1d83/call_center_click-to-call-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/2dceaa518775c416f59d23cac363da48/call_center_click-to-call.png 233w, https://www.live-agent.cn/wp/urlslab-download/f57b5f8e11bb2a89dd653822638b7fb1/call_center_click-to-call-225x300.png 225w, https://www.live-agent.cn/wp/urlslab-download/32ace17716e07b4e155d42fda0ffbefb/call_center_click-to-call-37x50.png 37w, https://www.live-agent.cn/wp/urlslab-download/6f608e277f20230118eb98ba0be1c28a/call_center_click-to-call-19x25.png 19w, https://www.live-agent.cn/wp/urlslab-download/997c79201e921ff6d5bd0fcb93b55425/call_center_click-to-call-139x185.png 139w, https://www.live-agent.cn/wp/urlslab-download/2613e731d04102164a607c611a007708/call_center_click-to-call-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/28c7d55d2d86eb3693c3c24e1203fa5c/call_center_click-to-call.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912095" alt="Call Center Click to Call" data-src="https://www.live-agent.cn/wp/urlslab-download/2dceaa518775c416f59d23cac363da48/call_center_click-to-call.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="51"></picture> </div> </div> <div class="elementor-element elementor-element-79cfa748 elementor-widget elementor-widget-text-editor" data-id="79cfa748" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>一键呼叫和一键邮件功能</h4> 我们的网络呼叫中心可以呼叫任何网络号码。点击您想要呼叫的号码，然后LiveAgent将完成剩下的工作。它还可以使用一键邮件协议。 <a href="https://www.live-agent.cn/tezheng/call-button/" urlslab_href_old="/features/call-button/" title="提升客户体验！LiveAgent 呼叫按钮支持即时浏览器内通话、自定义设计和多语言，轻松沟通，助力销售增长。" hreflang="zh-hans" onover-preload="1">了解更多</a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-53368948 FeaturesTableNew__feature" data-id="53368948" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-290e5065 elementor-widget elementor-widget-text-editor" data-id="290e5065" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>呼叫转移</h4> 我们的呼叫中心已经实装了转移功能。指定转移功能提高了客户满意度，并确保来电者在电话结束前联系到代理。 <a href="https://www.live-agent.cn/tezheng/call-transfers/" urlslab_href_old="/features/call-transfers/" title="智能呼叫转移工具，减少客户等待时间，提升服务质量。免费试用14天，无需信用卡，立即体验！" hreflang="zh-hans" onover-preload="1">了解更多</a> </div> </div> <div class="elementor-element elementor-element-3945e424 elementor-widget elementor-widget-image" data-id="3945e424" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/a3f035330cc84a38bb2cd22e19531bd6/call_center_call_transfers.png.webp 233w, https://www.live-agent.cn/wp/urlslab-download/b16b18412d0c9ea27a421a246791b316/call_center_call_transfers-225x300.png.webp 225w, https://www.live-agent.cn/wp/urlslab-download/2f90c15063fab7ebc511e176f8754b7c/call_center_call_transfers-37x50.png.webp 37w, https://www.live-agent.cn/wp/urlslab-download/9937ac1168ac084dcf5d78926d64f17c/call_center_call_transfers-19x25.png.webp 19w, https://www.live-agent.cn/wp/urlslab-download/723d43c593a5aca9a20b2863c36dd78d/call_center_call_transfers-139x185.png.webp 139w, https://www.live-agent.cn/wp/urlslab-download/a4195b3b4936670fd7c595b77430ffb0/call_center_call_transfers-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/84b4d9c2511d167d84eb50011f79f1a6/call_center_call_transfers.png 233w, https://www.live-agent.cn/wp/urlslab-download/16045b1851d4707eb2f2445331bafc8e/call_center_call_transfers-225x300.png 225w, https://www.live-agent.cn/wp/urlslab-download/e76b36e66ad1d239de321931c1d5cdc6/call_center_call_transfers-37x50.png 37w, https://www.live-agent.cn/wp/urlslab-download/cd0e6f6e79068c31252e368052232277/call_center_call_transfers-19x25.png 19w, https://www.live-agent.cn/wp/urlslab-download/79db1d8aebafad7dc522d2b0ceca1d41/call_center_call_transfers-139x185.png 139w, https://www.live-agent.cn/wp/urlslab-download/3336b3bce7f780248b109ec137a7bc0d/call_center_call_transfers-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/a3f035330cc84a38bb2cd22e19531bd6/call_center_call_transfers.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-911979" alt="Call Center Call Transfers" data-src="https://www.live-agent.cn/wp/urlslab-download/84b4d9c2511d167d84eb50011f79f1a6/call_center_call_transfers.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="52"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1d0b2cbc FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1d0b2cbc" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-15e70f39 FeaturesTableNew__feature" data-id="15e70f39" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5c697840 elementor-widget elementor-widget-image" data-id="5c697840" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/4c82493938be43fe28d685decd96fe5e/call_center_voip.png.webp 233w, https://www.live-agent.cn/wp/urlslab-download/9a60501656467503ba3c0e7d69aaea8d/call_center_voip-225x300.png.webp 225w, https://www.live-agent.cn/wp/urlslab-download/1704ea279e3adae6dd75d4fe0382b00f/call_center_voip-37x50.png.webp 37w, https://www.live-agent.cn/wp/urlslab-download/1db757566b20f3d10f137e55547ab112/call_center_voip-19x25.png.webp 19w, https://www.live-agent.cn/wp/urlslab-download/25dfe758ec5580f6dbc0a322331b3c0e/call_center_voip-139x185.png.webp 139w, https://www.live-agent.cn/wp/urlslab-download/0507f7f7ee5af3c09d70b12289db91e9/call_center_voip-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/8499596b98bb4891e05ed45597ee366e/call_center_voip.png 233w, https://www.live-agent.cn/wp/urlslab-download/faadb1bddabe1582a1c030474c968ceb/call_center_voip-225x300.png 225w, https://www.live-agent.cn/wp/urlslab-download/7fbf2b19e271affacc241b0076413f9f/call_center_voip-37x50.png 37w, https://www.live-agent.cn/wp/urlslab-download/42aaf7781f8940c338a2499d2d11e0ac/call_center_voip-19x25.png 19w, https://www.live-agent.cn/wp/urlslab-download/a0e8f3e663a38a676a5b6aacf755d6da/call_center_voip-139x185.png 139w, https://www.live-agent.cn/wp/urlslab-download/d2b95b9127c048691cfd193e93a046ee/call_center_voip-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/4c82493938be43fe28d685decd96fe5e/call_center_voip.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912530" alt="Call Center VoIP" data-src="https://www.live-agent.cn/wp/urlslab-download/8499596b98bb4891e05ed45597ee366e/call_center_voip.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="53"></picture> </div> </div> <div class="elementor-element elementor-element-1000e473 elementor-widget elementor-widget-text-editor" data-id="1000e473" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-voip">VoIP呼叫中心电话系统</h4> LiveAgent呼叫中心通过SIP中继与超过99%的VoIP提供商进行了集成。没有看到您喜欢的VoIP合作伙伴？联系我们，我们很高兴将它添加到我们的名单中。 <a href="https://www.liveagent.com/app/uploads/2020/10/Integrations.svg" urlslab_href_old="https://www.live-agent.cn/integrations-2/#voip-partners" title="App - Uploads - 2020 - 10 - Integrations.svg" onover-preload="1">了解更多</a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-322bf397 FeaturesTableNew__feature" data-id="322bf397" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1dea9df elementor-widget elementor-widget-text-editor" data-id="1dea9df" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>回呼功能</h4> 通过让客户在他们没有时间等待或代理太忙无法回复时请求回拨，提高客户满意度。 <a href="https://www.live-agent.cn/tezheng/automatic-callback/" urlslab_href_old="/features/automatic-callback/" title="自动回电功能让客户无需等待即可请求回电，提升满意度与效率，展现企业对客户服务的重视。立即试用！" hreflang="zh-hans" onover-preload="1">了解更多</a> </div> </div> <div class="elementor-element elementor-element-12d34559 elementor-widget elementor-widget-image" data-id="12d34559" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/f594b5e080f04137a143bed81be32148/call_center_callback.png.webp 233w, https://www.live-agent.cn/wp/urlslab-download/4b29aa5aef42c7c9d49f1e928e7dfc98/call_center_callback-225x300.png.webp 225w, https://www.live-agent.cn/wp/urlslab-download/fd42af5a40bc009dec3bc88dd6dd6c4b/call_center_callback-37x50.png.webp 37w, https://www.live-agent.cn/wp/urlslab-download/d25546b1d2cb8251fe258cf99987c0b7/call_center_callback-19x25.png.webp 19w, https://www.live-agent.cn/wp/urlslab-download/cb14ad99972f4457ed1c313a1526d52c/call_center_callback-139x185.png.webp 139w, https://www.live-agent.cn/wp/urlslab-download/25af6f840df362b8a6ace94377e9d86c/call_center_callback-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/6c0c229911afd02d16b7ae96f58c44c6/call_center_callback.png 233w, https://www.live-agent.cn/wp/urlslab-download/f03caf02e9b3a896cba5713c733bf0ef/call_center_callback-225x300.png 225w, https://www.live-agent.cn/wp/urlslab-download/1d790c3f78330309b455b7520997ffad/call_center_callback-37x50.png 37w, https://www.live-agent.cn/wp/urlslab-download/364b4556177801957ab33f4d1f561d73/call_center_callback-19x25.png 19w, https://www.live-agent.cn/wp/urlslab-download/61c9622ce1cb7db70247d96f8c9fbbe9/call_center_callback-139x185.png 139w, https://www.live-agent.cn/wp/urlslab-download/c8a2edb269065d37173ac61b2cb7bc53/call_center_callback-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/f594b5e080f04137a143bed81be32148/call_center_callback.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912037" alt="Call Center Callback" data-src="https://www.live-agent.cn/wp/urlslab-download/6c0c229911afd02d16b7ae96f58c44c6/call_center_callback.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="54"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-57a8d06b FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="57a8d06b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-41fc3ed FeaturesTableNew__feature" data-id="41fc3ed" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-791cf5d5 elementor-widget elementor-widget-image" data-id="791cf5d5" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/73da8a280fe8ce92f775f44591bcd726/call_center_outbound.png.webp 233w, https://www.live-agent.cn/wp/urlslab-download/7a3f5789192f314e1097e009916a7105/call_center_outbound-225x300.png.webp 225w, https://www.live-agent.cn/wp/urlslab-download/5f93857d05bbcf7ac519abf68e8c2ef9/call_center_outbound-37x50.png.webp 37w, https://www.live-agent.cn/wp/urlslab-download/86ca2a93c831f5728cc015c9b83260d1/call_center_outbound-19x25.png.webp 19w, https://www.live-agent.cn/wp/urlslab-download/ce40f20e435160b1c4e9a00a2fe8e6d9/call_center_outbound-139x185.png.webp 139w, https://www.live-agent.cn/wp/urlslab-download/802d68ba40661d762c39a2dbd6f28a3d/call_center_outbound-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/28258f02e2a3b6522b84503b2795a247/call_center_outbound.png 233w, https://www.live-agent.cn/wp/urlslab-download/a3fa2fd6b8226f852d0af049e7d17568/call_center_outbound-225x300.png 225w, https://www.live-agent.cn/wp/urlslab-download/e22eae0b0c87ca8f5bd7db5570d0f27b/call_center_outbound-37x50.png 37w, https://www.live-agent.cn/wp/urlslab-download/e6ebaba506b987b33ea9630b887cb2dc/call_center_outbound-19x25.png 19w, https://www.live-agent.cn/wp/urlslab-download/590190a5291a8e4fc1b12d8e50ed48e2/call_center_outbound-139x185.png 139w, https://www.live-agent.cn/wp/urlslab-download/4e0c289aa393cf8219e7b363931e707b/call_center_outbound-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/73da8a280fe8ce92f775f44591bcd726/call_center_outbound.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912385" alt="Call Center Outbound" data-src="https://www.live-agent.cn/wp/urlslab-download/28258f02e2a3b6522b84503b2795a247/call_center_outbound.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="55"></picture> </div> </div> <div class="elementor-element elementor-element-1f4634e8 elementor-widget elementor-widget-text-editor" data-id="1f4634e8" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>出站式呼叫中心软件</h4> 通过我们的人工出站式呼叫中心向您的客户提供支持。改善客户关系，优化对外的客户互动。 <a href="https://www.live-agent.cn/huchudianhua-hujiao-zhongxin-ruanjian/" title="提升销量与客户关系，选择 LiveAgent 高效外拨呼叫中心软件。无需信用卡，支持24/7客户服务，免费试用30天。立即体验优化客户沟通的最佳解决方案！" hreflang="zh-hans" onover-preload="1">了解更多</a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3468a621 FeaturesTableNew__feature" data-id="3468a621" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-78ca1cec elementor-widget elementor-widget-text-editor" data-id="78ca1cec" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>呼叫路由到个人设备</h4> 代理可以选择将来电路由到个人设备上，比如移动电话。使用我们的软件通过转移到GSM电话号码或者我们的LivePhone应用程序来进行呼叫转移。 <a href="https://www.live-agent.cn/tezheng/call-routing/" urlslab_href_old="/features/call-routing/" title="自动化呼叫路由功能，提升客户支持效率，支持IVR集成，适合大型企业。立即免费试用LiveAgent！" hreflang="zh-hans" onover-preload="1">了解更多</a> </div> </div> <div class="elementor-element elementor-element-650cdeff elementor-widget elementor-widget-image" data-id="650cdeff" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/6713f0a2329b5aaa59c928ff7d88cc78/call_center_callrouting.png.webp 233w, https://www.live-agent.cn/wp/urlslab-download/20e98dc7962b6391c2425aebb53798ec/call_center_callrouting-225x300.png.webp 225w, https://www.live-agent.cn/wp/urlslab-download/f12a622ce1b26fe8baacf3a2ab77d37e/call_center_callrouting-37x50.png.webp 37w, https://www.live-agent.cn/wp/urlslab-download/86f504e84877333a6049ca966a69ca74/call_center_callrouting-19x25.png.webp 19w, https://www.live-agent.cn/wp/urlslab-download/941c84579b8b78291dffc45b93917898/call_center_callrouting-139x185.png.webp 139w, https://www.live-agent.cn/wp/urlslab-download/4f3fbb17529c7abb53da91f603de8ad0/call_center_callrouting-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/3bf0ff00817478cc4db36dc64ec18aec/call_center_callrouting.png 233w, https://www.live-agent.cn/wp/urlslab-download/0ef0bcc93f67492ac484237aafb8c4f6/call_center_callrouting-225x300.png 225w, https://www.live-agent.cn/wp/urlslab-download/b4dbfcf5dd8d5e3eae7efa7f22d86dd7/call_center_callrouting-37x50.png 37w, https://www.live-agent.cn/wp/urlslab-download/d045b08647e67c68ddb63e461d374c01/call_center_callrouting-19x25.png 19w, https://www.live-agent.cn/wp/urlslab-download/34782672c3992f621388321df4b0aa47/call_center_callrouting-139x185.png 139w, https://www.live-agent.cn/wp/urlslab-download/b701fb1c74b78339acb10b46d5bbaf99/call_center_callrouting-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/6713f0a2329b5aaa59c928ff7d88cc78/call_center_callrouting.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912066" alt="Call Center Callrouting" data-src="https://www.live-agent.cn/wp/urlslab-download/3bf0ff00817478cc4db36dc64ec18aec/call_center_callrouting.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="56"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-7a8e43a1 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7a8e43a1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2478c24 FeaturesTableNew__feature" data-id="2478c24" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-59dc4b95 elementor-widget elementor-widget-image" data-id="59dc4b95" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/bb97129b008056cbeedd18d26c447183/call_center_multiple_devices.png.webp 233w, https://www.live-agent.cn/wp/urlslab-download/73325dccf5dff70e45eddc7de277550e/call_center_multiple_devices-225x300.png.webp 225w, https://www.live-agent.cn/wp/urlslab-download/0053299469a5fac2fa1cc3a76a5a30b3/call_center_multiple_devices-37x50.png.webp 37w, https://www.live-agent.cn/wp/urlslab-download/112a9d796b6c1db031e52ab1e7ea4c0d/call_center_multiple_devices-19x25.png.webp 19w, https://www.live-agent.cn/wp/urlslab-download/e7758c286d40bc06b302e4f50fec351d/call_center_multiple_devices-139x185.png.webp 139w, https://www.live-agent.cn/wp/urlslab-download/6ecfdc53e43ec375f2e11273d6eac4eb/call_center_multiple_devices-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/03d9c8e5e8576d2bf0b6616c163d001e/call_center_multiple_devices.png 233w, https://www.live-agent.cn/wp/urlslab-download/1567c30b797b07a71db05eeba6cb752c/call_center_multiple_devices-225x300.png 225w, https://www.live-agent.cn/wp/urlslab-download/bb616221c2d55961fe7af6853d7890b6/call_center_multiple_devices-37x50.png 37w, https://www.live-agent.cn/wp/urlslab-download/e786c0bc9ccccf6d2ef6a5cc78eadbc3/call_center_multiple_devices-19x25.png 19w, https://www.live-agent.cn/wp/urlslab-download/4335dac0bb78dee6d2cbc71709fb933a/call_center_multiple_devices-139x185.png 139w, https://www.live-agent.cn/wp/urlslab-download/f96a46ce83a9f8e3325c35340b590a77/call_center_multiple_devices-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/bb97129b008056cbeedd18d26c447183/call_center_multiple_devices.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912298" alt="Call Center Multiple Devices" data-src="https://www.live-agent.cn/wp/urlslab-download/03d9c8e5e8576d2bf0b6616c163d001e/call_center_multiple_devices.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="57"></picture> </div> </div> <div class="elementor-element elementor-element-75f23b02 elementor-widget elementor-widget-text-editor" data-id="75f23b02" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>支持多个呼叫设备和呼叫号码</h4> 用您的呼叫中心解决方案连接无限制的呼叫设备和电话号码。LiveAgent与硬件和虚拟呼叫设备（比如软件设备）兼容。 <a href="https://www.live-agent.cn/tezheng/supported-call-devices/" urlslab_href_old="/features/supported-call-devices/" title="LiveAgent 支持耳机、浏览器、移动应用和手机硬件等多种设备，免费试用，轻松提升客户服务体验！" hreflang="zh-hans" onover-preload="1">了解更多</a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1a36da76 FeaturesTableNew__feature" data-id="1a36da76" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4efa2944 elementor-widget elementor-widget-text-editor" data-id="4efa2944" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>全渠道代理台</h4> LiveAgent的一体化呼叫中心解决方案提供了一个信息丰富的界面。在接听呼叫和寻找客户数据之间为呼叫中心提供过渡。 <a href="https://www.live-agent.cn/tezheng/universal-inbox/" urlslab_href_old="/features/universal-inbox/" title="通用收件箱整合邮件、电话、社交媒体，提升效率和满意度。免费试用，适合各规模企业。" hreflang="zh-hans" onover-preload="1">了解更多</a> </div> </div> <div class="elementor-element elementor-element-1b310566 elementor-widget elementor-widget-image" data-id="1b310566" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/d6bb7f9c04333f4e138e81c83b5194a0/call_center_omnichannel_agemt.png.webp 233w, https://www.live-agent.cn/wp/urlslab-download/b2abf01534300711e4d1b9ce43f889a6/call_center_omnichannel_agemt-225x300.png.webp 225w, https://www.live-agent.cn/wp/urlslab-download/557d9e0a15db7637ecd4fe3632aa6e43/call_center_omnichannel_agemt-37x50.png.webp 37w, https://www.live-agent.cn/wp/urlslab-download/e121ef932da69bb5c778475935941a63/call_center_omnichannel_agemt-19x25.png.webp 19w, https://www.live-agent.cn/wp/urlslab-download/1531b1eb5408fc0b463120fcc0000afc/call_center_omnichannel_agemt-139x185.png.webp 139w, https://www.live-agent.cn/wp/urlslab-download/9aeac8b56683b57734b9b227e0621b4a/call_center_omnichannel_agemt-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/b7f16cd35e3209cec97a1e4091005408/call_center_omnichannel_agemt.png 233w, https://www.live-agent.cn/wp/urlslab-download/97f2e0296705cc81912b76e423ac5200/call_center_omnichannel_agemt-225x300.png 225w, https://www.live-agent.cn/wp/urlslab-download/0fac5b040dc124074270ede5cba4d916/call_center_omnichannel_agemt-37x50.png 37w, https://www.live-agent.cn/wp/urlslab-download/8fbe1a7970149fe69a8fa87a55687eb9/call_center_omnichannel_agemt-19x25.png 19w, https://www.live-agent.cn/wp/urlslab-download/d2ba58e3bc3bd1efe8371c3609ae60a3/call_center_omnichannel_agemt-139x185.png 139w, https://www.live-agent.cn/wp/urlslab-download/3ff8f83c15d39daa377d466ff666cdd2/call_center_omnichannel_agemt-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/d6bb7f9c04333f4e138e81c83b5194a0/call_center_omnichannel_agemt.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912327" alt="Call Center Omnichannel Agent" data-src="https://www.live-agent.cn/wp/urlslab-download/b7f16cd35e3209cec97a1e4091005408/call_center_omnichannel_agemt.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="58"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-52e5044d FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="52e5044d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-50e74547 FeaturesTableNew__feature" data-id="50e74547" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-74cac6fd elementor-widget elementor-widget-image" data-id="74cac6fd" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/18431ceea82a24d63df7e8ac0a5686f2/call_center_crm.png.webp 233w, https://www.live-agent.cn/wp/urlslab-download/0fe3b8abcd81634f13753a40bab3232c/call_center_crm-225x300.png.webp 225w, https://www.live-agent.cn/wp/urlslab-download/a5b544180bb4eb23272e5808b934a0fc/call_center_crm-37x50.png.webp 37w, https://www.live-agent.cn/wp/urlslab-download/889fa9b1699667bb90cc4ac7c0ffc416/call_center_crm-19x25.png.webp 19w, https://www.live-agent.cn/wp/urlslab-download/a224f87e76477d4219a0f370bcb6885c/call_center_crm-139x185.png.webp 139w, https://www.live-agent.cn/wp/urlslab-download/6a8dbd64a28de532d8725b6521de92ef/call_center_crm-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/c7eb1ca05f2cd78569083c584e9e235d/call_center_crm.png 233w, https://www.live-agent.cn/wp/urlslab-download/6095596ce18db6f7c2b5ff082a06c62b/call_center_crm-225x300.png 225w, https://www.live-agent.cn/wp/urlslab-download/81dc72876936a5bfc0be506608a36deb/call_center_crm-37x50.png 37w, https://www.live-agent.cn/wp/urlslab-download/3550340ba6991562850ab5594aa6a71d/call_center_crm-19x25.png 19w, https://www.live-agent.cn/wp/urlslab-download/21bc3245c78d011381bf426042937fb0/call_center_crm-139x185.png 139w, https://www.live-agent.cn/wp/urlslab-download/607d99909256ec88e90399c7099999f3/call_center_crm-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/18431ceea82a24d63df7e8ac0a5686f2/call_center_crm.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912124" alt="Call Center CRM" data-src="https://www.live-agent.cn/wp/urlslab-download/c7eb1ca05f2cd78569083c584e9e235d/call_center_crm.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="59"></picture> </div> </div> <div class="elementor-element elementor-element-49e2bb82 elementor-widget elementor-widget-text-editor" data-id="49e2bb82" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-crm">本地和第三方的CRM集成</h4> 您的联络中心空间可以确保您的代理在任何时候都可以通过我们的三个CRM集成之一提供个性化服务。您也可以使用我们的本地CRM工具。 <a href="https://www.liveagent.com/app/uploads/2020/10/Integrations.svg" urlslab_href_old="https://www.live-agent.cn/integrations-2/#crm" title="App - Uploads - 2020 - 10 - Integrations.svg" onover-preload="1">了解更多</a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1d60ca60 FeaturesTableNew__feature" data-id="1d60ca60" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7422700e elementor-widget elementor-widget-text-editor" data-id="7422700e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-cti">计算机电话集成 (CTI)</h4> 将您的计算机，笔记本电脑和硬件电话与LiveAgent集成。轻松接听并进行呼叫，同时为您的客户提供强大的客户支持。 <a href="https://www.live-agent.cn/telephony-software/" title="提升服务质量，减少成本！LiveAgent电话软件支持VoIP、智能路由、无限通话记录等功能，30天免费试用！" hreflang="zh-hans" onover-preload="1">了解更多</a> </div> </div> <div class="elementor-element elementor-element-28b31a49 elementor-widget elementor-widget-image" data-id="28b31a49" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/5e096f0d7c204f8114e4cd3094fdc3fe/call_center_cti.png.webp 233w, https://www.live-agent.cn/wp/urlslab-download/6541a00894be9fe65842eaf3e72542b9/call_center_cti-225x300.png.webp 225w, https://www.live-agent.cn/wp/urlslab-download/e1f772fc64123c78a4d0e8e328afbcea/call_center_cti-37x50.png.webp 37w, https://www.live-agent.cn/wp/urlslab-download/1bbb9e145ce32d9263ef4dbd4caed7c8/call_center_cti-19x25.png.webp 19w, https://www.live-agent.cn/wp/urlslab-download/547029cbcdc963137168b05ad4de53dd/call_center_cti-139x185.png.webp 139w, https://www.live-agent.cn/wp/urlslab-download/91f928cbbd1be61d97b79f0ff2aca316/call_center_cti-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/33183654bef9dc0e0a785734b5da3d9e/call_center_cti.png 233w, https://www.live-agent.cn/wp/urlslab-download/ca1fac3e6a668c9c72ece52384a19b68/call_center_cti-225x300.png 225w, https://www.live-agent.cn/wp/urlslab-download/15f1006a77e9ce4a9216268566e17b3a/call_center_cti-37x50.png 37w, https://www.live-agent.cn/wp/urlslab-download/121770e142917907cc507ee62d629b5b/call_center_cti-19x25.png 19w, https://www.live-agent.cn/wp/urlslab-download/ee2846a88e8eafd942d2fae666179fd4/call_center_cti-139x185.png 139w, https://www.live-agent.cn/wp/urlslab-download/2ec65a9a845709d555f1fd802de3cb76/call_center_cti-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/5e096f0d7c204f8114e4cd3094fdc3fe/call_center_cti.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912153" alt="Call Center CTI" data-src="https://www.live-agent.cn/wp/urlslab-download/33183654bef9dc0e0a785734b5da3d9e/call_center_cti.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="60"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3ea77a9d FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3ea77a9d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2105caa FeaturesTableNew__feature" data-id="2105caa" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1ab88e25 elementor-widget elementor-widget-image" data-id="1ab88e25" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/bc6b35ae57f2e7578c2841645e614b7c/call_center_push_notifications.png.webp 233w, https://www.live-agent.cn/wp/urlslab-download/cc1f486f344ca226701e28e6ec3c41d4/call_center_push_notifications-225x300.png.webp 225w, https://www.live-agent.cn/wp/urlslab-download/b511c98758797b52dbe69582e547258e/call_center_push_notifications-37x50.png.webp 37w, https://www.live-agent.cn/wp/urlslab-download/42b9d39b0811fa20bba1a3ba6392fc75/call_center_push_notifications-19x25.png.webp 19w, https://www.live-agent.cn/wp/urlslab-download/669d0efb5f96f2c04f74c766ecd3544a/call_center_push_notifications-139x185.png.webp 139w, https://www.live-agent.cn/wp/urlslab-download/06e18f266ee6d17d1c7b13a7aca0dfc9/call_center_push_notifications-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/1a85375041b1c82bb4ad702b59b470fa/call_center_push_notifications.png 233w, https://www.live-agent.cn/wp/urlslab-download/507408ff9de611d3e74415a2e8c40e73/call_center_push_notifications-225x300.png 225w, https://www.live-agent.cn/wp/urlslab-download/e91c888743ea441dfd8c35b5f8bab11b/call_center_push_notifications-37x50.png 37w, https://www.live-agent.cn/wp/urlslab-download/ae1df5d79c5195edd645118fb8ffeff1/call_center_push_notifications-19x25.png 19w, https://www.live-agent.cn/wp/urlslab-download/82259afa11e88c8c042767f48045afde/call_center_push_notifications-139x185.png 139w, https://www.live-agent.cn/wp/urlslab-download/694f816485e32ce20b55548fff25c81e/call_center_push_notifications-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/bc6b35ae57f2e7578c2841645e614b7c/call_center_push_notifications.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912414" alt="Call Center Push Notifications" data-src="https://www.live-agent.cn/wp/urlslab-download/1a85375041b1c82bb4ad702b59b470fa/call_center_push_notifications.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="61"></picture> </div> </div> <div class="elementor-element elementor-element-a08e726 elementor-widget elementor-widget-text-editor" data-id="a08e726" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>应用程序内通知推送</h4> 在LivePhone应用程序中启用通知推送，每当有对话铃声，来电或收到Ticket时，它就会以推送通知的形式提醒您。 <a href="https://www.live-agent.cn/kehu-zhichi-biaodan/call-center-app/" urlslab_href_old="/customer-support-glossary/call-center-app/" title="提升客服效率的呼叫中心应用，集成实时聊天、IVR等功能，支持便捷配置和网站集成，免费试用30天！" hreflang="zh-hans" onover-preload="1">了解更多</a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-26a80904 FeaturesTableNew__feature" data-id="26a80904" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4ff0987e elementor-widget elementor-widget-text-editor" data-id="4ff0987e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>呼叫日志</h4> 回顾您与代理的通话记录，包括已拨打，已接到，已接听或未接听的呼叫。通过呼叫日志和历史记录功能获取客户历史的完整信息。 <a href="https://www.live-agent.cn/tezheng/call-detail-records/" urlslab_href_old="/features/call-detail-records/" title="了解呼叫详细记录（CDR）的重要性！LiveAgent 提供强大工具，助力优化呼叫中心效率和服务质量。" hreflang="zh-hans" onover-preload="1">了解更多</a> </div> </div> <div class="elementor-element elementor-element-62de2376 elementor-widget elementor-widget-image" data-id="62de2376" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/e5841b648258cb7b5ca00ab97938a5e6/call_center_call_logs.png.webp 233w, https://www.live-agent.cn/wp/urlslab-download/5ad778e33057fb926a38475c131705e8/call_center_call_logs-225x300.png.webp 225w, https://www.live-agent.cn/wp/urlslab-download/29b576aec7ea429b3cda2d9395a59ddf/call_center_call_logs-37x50.png.webp 37w, https://www.live-agent.cn/wp/urlslab-download/55c8715ee1730bbee899e1c8bc3d8262/call_center_call_logs-19x25.png.webp 19w, https://www.live-agent.cn/wp/urlslab-download/f677daed97f59443ba37b36c46258c8d/call_center_call_logs-139x185.png.webp 139w, https://www.live-agent.cn/wp/urlslab-download/f61d003788f548d7cf7f4ee2091596b0/call_center_call_logs-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/c922785fa0c13bf3fbb3ecdd69957675/call_center_call_logs.png 233w, https://www.live-agent.cn/wp/urlslab-download/eff605282586907380867834a7d310df/call_center_call_logs-225x300.png 225w, https://www.live-agent.cn/wp/urlslab-download/541b626ee6b4645f951c0abd96b0d86e/call_center_call_logs-37x50.png 37w, https://www.live-agent.cn/wp/urlslab-download/bbdfef2d4f745ebff90ad820a9448ae2/call_center_call_logs-19x25.png 19w, https://www.live-agent.cn/wp/urlslab-download/57e3df9559d0ca049f90fc842f9dc82c/call_center_call_logs-139x185.png 139w, https://www.live-agent.cn/wp/urlslab-download/a1e4f9eb901a346f23d3a5a972c30871/call_center_call_logs-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/e5841b648258cb7b5ca00ab97938a5e6/call_center_call_logs.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-911950" alt="Call Center Call Logs" data-src="https://www.live-agent.cn/wp/urlslab-download/c922785fa0c13bf3fbb3ecdd69957675/call_center_call_logs.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="62"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-c14e998 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="c14e998" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-63b7e780 FeaturesTableNew__feature" data-id="63b7e780" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-421d1e19 elementor-widget elementor-widget-image" data-id="421d1e19" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/602cb44c88d9f409e206495590fe5e83/call_center_ivr.png.webp 233w, https://www.live-agent.cn/wp/urlslab-download/ec6a431aab6c07d657e63484eb40fa53/call_center_ivr-225x300.png.webp 225w, https://www.live-agent.cn/wp/urlslab-download/5fc3a0432ff0308805292c017b7911e8/call_center_ivr-37x50.png.webp 37w, https://www.live-agent.cn/wp/urlslab-download/78f84a58103f3687f6b6ee6a0619c03a/call_center_ivr-19x25.png.webp 19w, https://www.live-agent.cn/wp/urlslab-download/a8cecd2a5e5918485813f2a035759b60/call_center_ivr-139x185.png.webp 139w, https://www.live-agent.cn/wp/urlslab-download/c37b05684a3e10522353bfbbd45db2ee/call_center_ivr-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/66b05a5a3dfab4417fcc4bcc1e81f087/call_center_ivr.png 233w, https://www.live-agent.cn/wp/urlslab-download/8254735dd35226e99836dc627b8fdb8b/call_center_ivr-225x300.png 225w, https://www.live-agent.cn/wp/urlslab-download/2d3880e78de6616e2c927aa6b9cca316/call_center_ivr-37x50.png 37w, https://www.live-agent.cn/wp/urlslab-download/c73ccf43b35452eebd88d97f9c30e09f/call_center_ivr-19x25.png 19w, https://www.live-agent.cn/wp/urlslab-download/1e311f487355c3cbf33c1b02cc5dba6d/call_center_ivr-139x185.png 139w, https://www.live-agent.cn/wp/urlslab-download/854bd0b3f8c1143fb5270ca2bb3775f4/call_center_ivr-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/602cb44c88d9f409e206495590fe5e83/call_center_ivr.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912240" alt="Call Center IVR" data-src="https://www.live-agent.cn/wp/urlslab-download/66b05a5a3dfab4417fcc4bcc1e81f087/call_center_ivr.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="63"></picture> </div> </div> <div class="elementor-element elementor-element-746bface elementor-widget elementor-widget-text-editor" data-id="746bface" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-ivr">交互式语音响应 (IVR)</h4> LiveAgent呼叫中心软件支持IVR树。录制您自己的消息或者上传预先录制好的文件到您的LiveAgent语音响应系统中，以实现智能路由。 <a href="https://www.live-agent.cn/tezheng/ivr-interactive-voice-response/" urlslab_href_old="/features/ivr-interactive-voice-response/" title="设计和定制 IVR 树，优化客户服务效率。LiveAgent 提供简单工具，即使无技术经验也可轻松创建！" hreflang="zh-hans" onover-preload="1">了解更多</a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-32db80c8 FeaturesTableNew__feature" data-id="32db80c8" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7ea8f8fb elementor-widget elementor-widget-text-editor" data-id="7ea8f8fb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-acd">自动呼叫分配 (ACD)</h4> 我们的呼叫中心应用程序会根据代理的优先级或随机分配机制来分配呼叫。或者您可以根据自己的偏好进行设置，以及进行自定义设置，比如暂停时间。 <a href="https://www.live-agent.cn/kehu-zhichi-biaodan/what-is-acd-in-call-center/" urlslab_href_old="/customer-support-glossary/what-is-acd-in-call-center/" title="了解自动呼叫分配（ACD）系统如何通过智能路由提高呼叫中心效率和客户满意度。探索不同类型的呼叫分配方法，优化团队工作负荷，实现更快解决客户问题。立即访问页面，发现ACD如何提升您的业务表现。" hreflang="zh-hans" onover-preload="1">了解更多</a> </div> </div> <div class="elementor-element elementor-element-e5317a3 elementor-widget elementor-widget-image" data-id="e5317a3" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/c990de3e2ccc71621fdd9363a9f0bb71/call_center_acd.png.webp 233w, https://www.live-agent.cn/wp/urlslab-download/1ef74586f3d1fe7ca7fa8524a936f0c0/call_center_acd-225x300.png.webp 225w, https://www.live-agent.cn/wp/urlslab-download/d9f74807333e37394fd43a2e72e23cdd/call_center_acd-37x50.png.webp 37w, https://www.live-agent.cn/wp/urlslab-download/8e7f511eadeeb2396dd0bfa01e0752a3/call_center_acd-19x25.png.webp 19w, https://www.live-agent.cn/wp/urlslab-download/76d2a68975c513e4368eed9cc74fd635/call_center_acd-139x185.png.webp 139w, https://www.live-agent.cn/wp/urlslab-download/9361b19722260efc2a571670d95ac1a3/call_center_acd-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/9cc2fd55572dc075bcfa85db4570b12d/call_center_acd.png 233w, https://www.live-agent.cn/wp/urlslab-download/cb3ba3cfdf28cca37c45ea8e40e4e51c/call_center_acd-225x300.png 225w, https://www.live-agent.cn/wp/urlslab-download/c80493c5da3b754bace5afde4f5c1b0a/call_center_acd-37x50.png 37w, https://www.live-agent.cn/wp/urlslab-download/6492bda32e79b36e9b38674c9a6eab26/call_center_acd-19x25.png 19w, https://www.live-agent.cn/wp/urlslab-download/2ebf56e0e7253ec4d44aab5d93c0a182/call_center_acd-139x185.png 139w, https://www.live-agent.cn/wp/urlslab-download/38224c24fae6217929d87e9982cf7b5b/call_center_acd-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/c990de3e2ccc71621fdd9363a9f0bb71/call_center_acd.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-911921" alt="Call Center ACD" data-src="https://www.live-agent.cn/wp/urlslab-download/9cc2fd55572dc075bcfa85db4570b12d/call_center_acd.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="64"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-48894528 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="48894528" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6ebf897b FeaturesTableNew__feature" data-id="6ebf897b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-74c804c8 elementor-widget elementor-widget-image" data-id="74c804c8" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/0d79f7f9e0f0944f190f863a575dd52e/call_center_call-recording.png.webp 233w, https://www.live-agent.cn/wp/urlslab-download/f84e6dd36c746802c452d0c8216f9587/call_center_call-recording-225x300.png.webp 225w, https://www.live-agent.cn/wp/urlslab-download/bb221e781148ad60586ddda90241f07b/call_center_call-recording-37x50.png.webp 37w, https://www.live-agent.cn/wp/urlslab-download/4ce217e96fe86d9824d7f6a43e649854/call_center_call-recording-19x25.png.webp 19w, https://www.live-agent.cn/wp/urlslab-download/9ea40644629e3ea010f7873b2556f852/call_center_call-recording-139x185.png.webp 139w, https://www.live-agent.cn/wp/urlslab-download/03d094f1ff96d8c8b7379c09c2d3f287/call_center_call-recording-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/04da31bbd290eb5921042153dd6564ad/call_center_call-recording.png 233w, https://www.live-agent.cn/wp/urlslab-download/8ad8b0a3fa22219ebb21317708ca6750/call_center_call-recording-225x300.png 225w, https://www.live-agent.cn/wp/urlslab-download/14af0cb65520eefb171e1d8428cf18e2/call_center_call-recording-37x50.png 37w, https://www.live-agent.cn/wp/urlslab-download/bd3dda7fb584ab9e4a3a7f41f11c8fd2/call_center_call-recording-19x25.png 19w, https://www.live-agent.cn/wp/urlslab-download/687d6c9a4b29a8bccb5f40640df1c88c/call_center_call-recording-139x185.png 139w, https://www.live-agent.cn/wp/urlslab-download/45ba9da1bdffb2fe27dcecbe284e430f/call_center_call-recording-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/0d79f7f9e0f0944f190f863a575dd52e/call_center_call-recording.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912008" alt="Call Center Call Recording" data-src="https://www.live-agent.cn/wp/urlslab-download/04da31bbd290eb5921042153dd6564ad/call_center_call-recording.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="65"></picture> </div> </div> <div class="elementor-element elementor-element-8d58c60 elementor-widget elementor-widget-text-editor" data-id="8d58c60" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>呼叫记录</h4> 获取客户历史记录的完整信息，无限制的呼叫记录会存储每一个呼叫。随时播放它们，看看如何提供卓越的客户体验。 <a href="https://www.live-agent.cn/tonghua-luyin-ruanjian/" title="提升服务质量，增强代理技能，保障法律合规！立即试用LiveAgent通话录音软件，享14天免费，无需信用卡。" hreflang="zh-hans" onover-preload="1">了解更多</a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-16ca134a FeaturesTableNew__feature" data-id="16ca134a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-274fbf6c elementor-widget elementor-widget-text-editor" data-id="274fbf6c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>软件电话</h4> 我们的业务呼叫中心软件与诸多云VoIP电话系统兼容。将它们连接到您的LiveAgent呼叫中心，并使用您喜欢的设备进行呼叫。 <a href="https://www.live-agent.cn/ruanjiandianhua-ruanjian/" title="LiveAgent提供最佳的B2B和B2C软件电话解决方案，通过SIP支持为您的企业提供无与伦比的电话支持。无论您在何处工作，都能使用我们的本地应用实现高效的客户服务。享受14天或30天的免费试用，无需信用卡。立即体验全新的客户支持体验，提升您的业务沟通效率！" hreflang="zh-hans" onover-preload="1">了解更多</a> </div> </div> <div class="elementor-element elementor-element-5409048e elementor-widget elementor-widget-image" data-id="5409048e" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/991c095e3d68f25e2848e3408ab37dd4/call_center_softphones.png.webp 233w, https://www.live-agent.cn/wp/urlslab-download/68e033d57cd76f2eedcf7edf8b9f4364/call_center_softphones-225x300.png.webp 225w, https://www.live-agent.cn/wp/urlslab-download/ae2f2d67eb7f04c39fe22ddb9e5dc502/call_center_softphones-37x50.png.webp 37w, https://www.live-agent.cn/wp/urlslab-download/5137d263cb884a8881d8894945b7d45e/call_center_softphones-19x25.png.webp 19w, https://www.live-agent.cn/wp/urlslab-download/addf74b9abd0837a4f77ad019854dd51/call_center_softphones-139x185.png.webp 139w, https://www.live-agent.cn/wp/urlslab-download/840de26abf18e4eacc5f0287e136c3fe/call_center_softphones-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/b2715e2f6f7431d790ca7927a514cb4b/call_center_softphones.png 233w, https://www.live-agent.cn/wp/urlslab-download/6743377f9622bd99428b450dde3737ce/call_center_softphones-225x300.png 225w, https://www.live-agent.cn/wp/urlslab-download/fdf6ecb2b3cdbae98ea7ce1ca56b4a0d/call_center_softphones-37x50.png 37w, https://www.live-agent.cn/wp/urlslab-download/66076e9a7db77fc46c20cef3ca58a5b7/call_center_softphones-19x25.png 19w, https://www.live-agent.cn/wp/urlslab-download/6f60bdf3389589b08266ac760f480dac/call_center_softphones-139x185.png 139w, https://www.live-agent.cn/wp/urlslab-download/9158cf2fb5a5d0ed3cf5272831be8d42/call_center_softphones-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/991c095e3d68f25e2848e3408ab37dd4/call_center_softphones.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912472" alt="Call Center Softphones" data-src="https://www.live-agent.cn/wp/urlslab-download/b2715e2f6f7431d790ca7927a514cb4b/call_center_softphones.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="66"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-64539cc8 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="64539cc8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-60c19ac5 FeaturesTableNew__feature" data-id="60c19ac5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-441b1830 elementor-widget elementor-widget-image" data-id="441b1830" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/7432d535d65bf080cd919370ff55083f/call_center_inbound_sw.png.webp 233w, https://www.live-agent.cn/wp/urlslab-download/7cbb67999cf14f41438dd05c3dcf2146/call_center_inbound_sw-225x300.png.webp 225w, https://www.live-agent.cn/wp/urlslab-download/a93dacfc4f941f218ab2f78bb3792867/call_center_inbound_sw-37x50.png.webp 37w, https://www.live-agent.cn/wp/urlslab-download/e8e077f78a9aba50132ece60595be7b5/call_center_inbound_sw-19x25.png.webp 19w, https://www.live-agent.cn/wp/urlslab-download/d4f907d167e87e97339ca04592def4ff/call_center_inbound_sw-139x185.png.webp 139w, https://www.live-agent.cn/wp/urlslab-download/0e8d719a55e0215dfaff19f82d6fa9e8/call_center_inbound_sw-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/6542d29f1a6de0a0e03293057717e5dd/call_center_inbound_sw.png 233w, https://www.live-agent.cn/wp/urlslab-download/4e83fe22ed71b8dcc2ee19afa12bd3b2/call_center_inbound_sw-225x300.png 225w, https://www.live-agent.cn/wp/urlslab-download/4002faa17f4e69c79a4c2fdc79217173/call_center_inbound_sw-37x50.png 37w, https://www.live-agent.cn/wp/urlslab-download/0ead008afc6f2eadac9a98c62b15fda3/call_center_inbound_sw-19x25.png 19w, https://www.live-agent.cn/wp/urlslab-download/911a24305f0e3ce7fdeb0b2048e9baff/call_center_inbound_sw-139x185.png 139w, https://www.live-agent.cn/wp/urlslab-download/3ce09a8ca81cf043bbe34a5bff0435b8/call_center_inbound_sw-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/7432d535d65bf080cd919370ff55083f/call_center_inbound_sw.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912182" alt="Call Center Inbound Software" data-src="https://www.live-agent.cn/wp/urlslab-download/6542d29f1a6de0a0e03293057717e5dd/call_center_inbound_sw.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="67"></picture> </div> </div> <div class="elementor-element elementor-element-5a91469a elementor-widget elementor-widget-text-editor" data-id="5a91469a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>入站式呼叫中心软件</h4> 我们全面的呼叫中心解决方案可以管理多个设备的呼叫。每当有人试图拨打任何号码时，系统都会通知您。 <a href="https://www.live-agent.cn/huru-hujiao-zhongxin-ruanjian/" title="云端呼入呼叫中心软件，智能IVR与路由提升客户满意度和效率，支持销售增长，免费试用30天！" hreflang="zh-hans" onover-preload="1">了解更多</a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2bd3f73d FeaturesTableNew__feature" data-id="2bd3f73d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-60b4c314 elementor-widget elementor-widget-text-editor" data-id="60b4c314" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>内置的知识库</h4> 提供7天24小时的支持，提高客户满意度，哪怕是您的代理离线。使用我们的知识库进行离线支持。 <a href="https://www.live-agent.cn/liveagent-zhishi-ku-ruanjian/" urlslab_href_old="https://www.live-agent.cn/zhishi-ku-ruanjian/" title="轻松创建知识库，提升客户体验！LiveAgent 提供免费试用、24/7 客服支持，无需信用卡，即刻体验！" hreflang="zh-hans" onover-preload="1">了解更多</a> </div> </div> <div class="elementor-element elementor-element-258909ee elementor-widget elementor-widget-image" data-id="258909ee" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source 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https://www.live-agent.cn/wp/urlslab-download/031747a66c7ecaf5535cafaf53b02dfe/call_center_knowledgebase-225x300.png 225w, https://www.live-agent.cn/wp/urlslab-download/fc6cbdc452ce85101191136691455645/call_center_knowledgebase-37x50.png 37w, https://www.live-agent.cn/wp/urlslab-download/766593f7d21531cacebacf35d0bbbd98/call_center_knowledgebase-19x25.png 19w, https://www.live-agent.cn/wp/urlslab-download/af36196d0e177cab7317c06c0902612e/call_center_knowledgebase-139x185.png 139w, https://www.live-agent.cn/wp/urlslab-download/9090a83265d0a480cbd139f9e5156b6c/call_center_knowledgebase-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/784922e15def39bbeb61c74f937d8f57/call_center_knowledgebase.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912269" alt="Call Center Knowledgebase" data-src="https://www.live-agent.cn/wp/urlslab-download/95d5fa9a79b1073853f96c13f16a045e/call_center_knowledgebase.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="68"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1a5baf19 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1a5baf19" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-61e1a343 FeaturesTableNew__feature" data-id="61e1a343" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3a481f7b elementor-widget elementor-widget-image" data-id="3a481f7b" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/c86a83616939cdeeba388dd5c623cbb1/call_center_reports.png.webp 233w, https://www.live-agent.cn/wp/urlslab-download/615e863173101df2f52c28bb204e341c/call_center_reports-225x300.png.webp 225w, https://www.live-agent.cn/wp/urlslab-download/ecf6fc3ad7ff1abcc7341f515c5ddc35/call_center_reports-37x50.png.webp 37w, https://www.live-agent.cn/wp/urlslab-download/0eeda8223e1e2e3f9697c74a794a8be6/call_center_reports-19x25.png.webp 19w, https://www.live-agent.cn/wp/urlslab-download/90c2f94ffd45ec7dcda1d40cb926eaa8/call_center_reports-139x185.png.webp 139w, https://www.live-agent.cn/wp/urlslab-download/837963bee9a348ee5449807e1a78f0c2/call_center_reports-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/c3b6d08abfab8efba04dae187cf77e05/call_center_reports.png 233w, https://www.live-agent.cn/wp/urlslab-download/8b1530e9c62c75da277e3ee300e0bb69/call_center_reports-225x300.png 225w, https://www.live-agent.cn/wp/urlslab-download/cdc09eb9a4b9c8d84f809e91d7c34360/call_center_reports-37x50.png 37w, https://www.live-agent.cn/wp/urlslab-download/c477e24e2b8cde04aad11088fc8767f4/call_center_reports-19x25.png 19w, https://www.live-agent.cn/wp/urlslab-download/aa41a5a80950ae55741e1b0dade97c82/call_center_reports-139x185.png 139w, https://www.live-agent.cn/wp/urlslab-download/1ad11eb31db0f1f5929cf92d2bb45ac7/call_center_reports-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/c86a83616939cdeeba388dd5c623cbb1/call_center_reports.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912443" alt="Call Center Reports" data-src="https://www.live-agent.cn/wp/urlslab-download/c3b6d08abfab8efba04dae187cf77e05/call_center_reports.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="69"></picture> </div> </div> <div class="elementor-element elementor-element-c36637a elementor-widget elementor-widget-text-editor" data-id="c36637a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>历史报告</h4> 使用我们的历史报告，以改善您的客户服务。使用图形或者图标，以任何您想要的方式分割您的数据。保持对呼叫和空闲时间等的追踪。 <a href="https://www.liveagent.com/app/uploads/2020/08/Reports.svg" urlslab_href_old="/customer-support-glossary/reports/" title="App - Uploads - 2020 - 08 - Reports.svg" onover-preload="1">了解更多</a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-17226a16 FeaturesTableNew__feature" data-id="17226a16" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3ff1532a elementor-widget elementor-widget-text-editor" data-id="3ff1532a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>视频呼叫软件</h4> 我们基于网站的呼叫中心软件使呼叫中心代理能够与客户进行视频对话。视频通话支持视频、语音和对话，但不具备录音功能。 <a href="https://www.live-agent.cn/tezheng/video-chat/" urlslab_href_old="/features/video-chat/" title="实时视频对话，无需第三方应用，支持43种语言，提升客户关系和KPI。免费试用14天，打造卓越客户支持！" hreflang="zh-hans" onover-preload="1">了解更多</a> </div> </div> <div class="elementor-element elementor-element-1a726799 elementor-widget elementor-widget-image" data-id="1a726799" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/1c5e5cb09706ca348fc00b82d0871310/call_center_videocall.png.webp 233w, https://www.live-agent.cn/wp/urlslab-download/dfc07c1798981bd091cf13fb4ae759a0/call_center_videocall-225x300.png.webp 225w, https://www.live-agent.cn/wp/urlslab-download/13275b149e727ffbbc709366a787d448/call_center_videocall-37x50.png.webp 37w, https://www.live-agent.cn/wp/urlslab-download/4f17381f3da1596672f93fb2ee430cf4/call_center_videocall-19x25.png.webp 19w, https://www.live-agent.cn/wp/urlslab-download/cf8cc879e09feea07825334746ce8eca/call_center_videocall-139x185.png.webp 139w, https://www.live-agent.cn/wp/urlslab-download/138a52d52adc0f9403cfe6244524dd9f/call_center_videocall-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/2adac84d079c1286fea8d9eed07577af/call_center_videocall.png 233w, https://www.live-agent.cn/wp/urlslab-download/2c25b46b82f94b10722446b4d1b75e65/call_center_videocall-225x300.png 225w, https://www.live-agent.cn/wp/urlslab-download/52143c1f1d4a8128a6cf8b2ba53c999d/call_center_videocall-37x50.png 37w, https://www.live-agent.cn/wp/urlslab-download/c19a4a2c3c2cccd4a37ae796b442c427/call_center_videocall-19x25.png 19w, https://www.live-agent.cn/wp/urlslab-download/4daff7b1952371e4d9bef8c7192f42c9/call_center_videocall-139x185.png 139w, https://www.live-agent.cn/wp/urlslab-download/5713e1efa6d372f872c2518680866c13/call_center_videocall-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/1c5e5cb09706ca348fc00b82d0871310/call_center_videocall.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912501" alt="Call Center VideoCall" data-src="https://www.live-agent.cn/wp/urlslab-download/2adac84d079c1286fea8d9eed07577af/call_center_videocall.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="70"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4f8a06d IconTabs Block Block-orange--glass Block--redesign elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4f8a06d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7ef37451" data-id="7ef37451" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1717ba7f elementor-icon-list--layout-inline IconTabs__tabs elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="1717ba7f" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items elementor-inline-items"> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#%E6%9B%B4%E5%BF%AB%E7%9A%84%E8%BF%9E%E6%8E%A5" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans"> <span class="elementor-icon-list-text">更快的连接</span> </a> </li> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#%E5%B9%BF%E6%B3%9B%E7%9A%84%E8%A7%A6%E8%BE%BE" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans"> <span class="elementor-icon-list-text">广泛的触达</span> </a> </li> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#%E6%8F%90%E9%AB%98%E6%9C%8D%E5%8A%A1%E8%B4%A8%E9%87%8F" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans"> <span class="elementor-icon-list-text">提高服务质量</span> </a> </li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6849ca8a IconTabs__content" data-id="6849ca8a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3791a2a4 wrapper__wide wrapper IconTabs__block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3791a2a4" data-element_type="section" id="fasterConnections"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1fbea30c" data-id="1fbea30c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-19eff938 tag elementor-widget elementor-widget-text-editor" data-id="19eff938" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>快速解决方案</p> </div> </div> <div class="elementor-element elementor-element-53687108 elementor-widget elementor-widget-heading" data-id="53687108" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-">更快地与客户连接</h2> </div> </div> <div class="elementor-element elementor-element-31e34a7d elementor-widget elementor-widget-text-editor" data-id="31e34a7d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>LiveAgent呼叫中心很容易设置，也很容易使用。因为与我们的Ticketing系统完全集成，您可以更快地拨打和接听呼叫。较短的平均到达时间可以帮助您更快地解决问题。</p> </div> </div> <div class="elementor-element elementor-element-22bf165 checklist elementor-widget elementor-widget-text-editor" data-id="22bf165" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>提供更快的支持，减少等待，创造更快乐的客户</li> <li>在个人层面上及时解决客户问题</li> </ul> </div> </div> <div class="elementor-element elementor-element-55cb12d9 learn-more elementor-widget elementor-widget-text-editor" data-id="55cb12d9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.live-agent.cn/diaochayanjiu/" class=" icn-after-arrow-right" urlslab_href_old="/research" title="提升客户服务效率！LiveAgent提供强大功能、多渠道支持和免费试用，让您的客户支持更专业高效。" hreflang="zh-hans" onover-preload="1">查看更多的统计数据<svg class="icon icon-arrow-right"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-22b3b6b8 IconTabs__block--chart" data-id="22b3b6b8" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-76f0e964 elementor-widget elementor-widget-image" data-id="76f0e964" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.live-agent.cn/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="71"> </div> </div> <div class="elementor-element elementor-element-6bfc0350 IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="6bfc0350" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>20s</p> </div> </div> <div class="elementor-element elementor-element-5f4b43fd IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="5f4b43fd" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>平均触达时间</strong></p> <p>将您的多渠道Ticketing软件与您每天使用的应用程序集成。我们通过插件提供了超过150个集成。</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-68e7549d wrapper__wide wrapper IconTabs__block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="68e7549d" data-element_type="section" id="extensiveReach"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4353a6b" data-id="4353a6b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-79484250 tag elementor-widget elementor-widget-text-editor" data-id="79484250" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>更好的触达</p> </div> </div> <div class="elementor-element elementor-element-9c5ec7d elementor-widget elementor-widget-heading" data-id="9c5ec7d" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-">扩大您的影响力，提高您的支持能力</h2> </div> </div> <div class="elementor-element elementor-element-3274745f elementor-widget elementor-widget-text-editor" data-id="3274745f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>呼叫仍然是最受欢迎的求助方式之一，这使得呼叫成为了满足客户需求的最快的方式之一。获得最受欢迎的客户沟通渠道，接触更多的客户。</p> </div> </div> <div class="elementor-element elementor-element-60f68f23 checklist elementor-widget elementor-widget-text-editor" data-id="60f68f23" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>为您的帮助台建立一个受欢迎的客户沟通渠道</li> <li>接触更多客户，解决更多问题，提高ROI</li> </ul> </div> </div> <div class="elementor-element elementor-element-278717ae learn-more elementor-widget elementor-widget-text-editor" data-id="278717ae" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.live-agent.cn/diaochayanjiu/" class=" icn-after-arrow-right" urlslab_href_old="/research" title="提升客户服务效率！LiveAgent提供强大功能、多渠道支持和免费试用，让您的客户支持更专业高效。" hreflang="zh-hans" onover-preload="1">查看更多的统计数据<svg class="icon icon-arrow-right"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7a9b058 IconTabs__block--chart" data-id="7a9b058" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1d626ba7 elementor-widget elementor-widget-image" data-id="1d626ba7" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.live-agent.cn/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="72"> </div> </div> <div class="elementor-element elementor-element-376eb29b IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="376eb29b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>50 %</p> </div> </div> <div class="elementor-element elementor-element-4660ddf3 IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="4660ddf3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>客户选择呼叫</strong></p> <p>您的客户群体中有一半人可能会等着给您打电话，而不是发送邮件。即使是几条电话线路也可以提高客户满意度。</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-4028b823 IconTabs__block active wrapper__wide wrapper elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4028b823" data-element_type="section" id="improvedService"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5c387328" data-id="5c387328" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-43b1b09e tag elementor-widget elementor-widget-text-editor" data-id="43b1b09e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>优质服务</p> </div> </div> <div class="elementor-element elementor-element-90bf639 elementor-widget elementor-widget-heading" data-id="90bf639" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-">提供优质的客户服务</h2> </div> </div> <div class="elementor-element elementor-element-4572cfc1 elementor-widget elementor-widget-text-editor" data-id="4572cfc1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>用真实的对话和理解来解决个人层面的问题。呼叫可以帮助您在不同的层面上与客户打交道，同时让您避免通过电子邮件进行冗长的交谈。您也可以使用视频通话。</p> </div> </div> <div class="elementor-element elementor-element-28cdf5da checklist elementor-widget elementor-widget-text-editor" data-id="28cdf5da" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>通过呼叫来亲自解决时间紧张的问题</li> <li>添加视频通话和客户进行面对面通话</li> </ul> </div> </div> <div class="elementor-element elementor-element-4ce876a2 learn-more elementor-widget elementor-widget-text-editor" data-id="4ce876a2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.live-agent.cn/diaochayanjiu/" class=" icn-after-arrow-right" urlslab_href_old="/research" title="提升客户服务效率！LiveAgent提供强大功能、多渠道支持和免费试用，让您的客户支持更专业高效。" hreflang="zh-hans" onover-preload="1">查看更多的统计数据<svg class="icon icon-arrow-right"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5b16c23b IconTabs__block--chart" data-id="5b16c23b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-45b2533 elementor-widget elementor-widget-image" data-id="45b2533" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.live-agent.cn/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="73"> </div> </div> <div class="elementor-element elementor-element-269b507a IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="269b507a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>70 %</p> </div> </div> <div class="elementor-element elementor-element-386f1b1b IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="386f1b1b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <strong>平均解决率</strong> 研究表明，呼叫是解决问题最可靠的渠道之一。升级您的工具集合，以处理时间紧张的问题或与重要的客户的呼叫。 </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-2720f97 elementor-section-full_width Block Block--redesign Block--redesign__basic elementor-section-height-default elementor-section-height-default" data-id="2720f97" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-266271d wrapper" data-id="266271d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9b79d53 elementor-widget elementor-widget-heading" data-id="9b79d53" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-"><span class="highlight-gradient">节省更多</span>通过呼叫中心软件</h2> </div> </div> <div class="elementor-element elementor-element-1e48e34 subtitleTitle elementor-widget elementor-widget-text-editor" data-id="1e48e34" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>获得能为您带来最大价值的云呼叫中心软件。使用我们的价格计算器来比较功能以及每个用户每月的价格。</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-b81651f elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="b81651f" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f17337d" data-id="f17337d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-771f887 elementor-widget elementor-widget-shortcode" data-id="771f887" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div data-widget> <link data-href="https://www.live-agent.cn/app/themes/liveagent/apps/web-calc-featured/build/static/css/main.css?250221124440" rel="stylesheet"> <div id="calcfeaturedWrapper"> <div id="calcfeatured" dir="ltr" class="calcfeatured--main"></div> </div> <script> (() => { sessionStorage.setItem('WebCalcFeatured', '["callcenter"]'); })() </script> <script data-src="https://www.live-agent.cn/app/themes/liveagent/apps/web-calc-featured/build/static/js/main.js?250221124440"></script> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-2c4e7bf5 elementor-section-full_width Block elementor-section-height-default elementor-section-height-default" data-id="2c4e7bf5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cbec62b wrapper" data-id="cbec62b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3f2b8037 badge elementor-widget elementor-widget-image" data-id="3f2b8037" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" title="" alt="Medal" data-src="https://www.live-agent.cn/wp/urlslab-download/a51aa51d67135d4bae44029e7b4b481b/Medal.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="74"> </div> </div> <div class="elementor-element elementor-element-4e550a56 elementor-widget elementor-widget-heading" data-id="4e550a56" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-liveagent">现在就开始使用LiveAgent！</h2> </div> </div> <div class="elementor-element elementor-element-5d24c0c0 elementor-widget elementor-widget-text-editor" data-id="5d24c0c0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>尝试我们提供的14天免费试用</p> </div> </div> <div class="elementor-element elementor-element-70002b57 startusing elementor-widget elementor-widget-html" data-id="70002b57" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="flex flex-wrap"> <a href="https://www.live-agent.cn/mian-fei-shi-yong/" class="Button Button--full" title="注册LiveAgent，立即开启14天免费试用！无需信用卡，体验卓越客服工具，提高客户满意度。" hreflang="zh-hans" onover-preload="1"> <span>开始试用 | 14天免费</span> </a> <a href="https://www.live-agent.cn/yan-shi/" class="Button Button--outline" title="安排 LiveAgent 演示，深入了解其功能和应用，提升客户服务效率！立即预约，优化您的业务流程！" hreflang="zh-hans" onover-preload="1"> <span>预订一次演示</span> </a> </div> </div> </div> <div class="elementor-element elementor-element-49fbe49e elementor-widget elementor-widget-html" data-id="49fbe49e" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <ul class="no-cc" style="justify-content: center;"> <li>✓ 无初始费用 </li> <li>✓ 7天24小时客户服务 </li> <li>✓ 无需信用卡 </li> <li>✓ 随时可取消</li> </ul> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-39bf86a5 elementor-section-full_width Block image-right elementor-section-height-default elementor-section-height-default" data-id="39bf86a5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-26ba362a wrapper" data-id="26ba362a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1cb991de elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1cb991de" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5a96c86c" data-id="5a96c86c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-e214250 elementor-widget elementor-widget-heading" data-id="e214250" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-60voipliveagent"><span class="highlight-gradient">超过60个</span>VoIP提供商<span class="highlight-gradient">集成</span><br>与LiveAgent</h2> </div> </div> <div class="elementor-element elementor-element-2c459500 subtitle elementor-widget elementor-widget-text-editor" data-id="2c459500" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>集成化的，自动化的和创新化的</p> </div> </div> <div class="elementor-element elementor-element-49f6750a elementor-widget elementor-widget-html" data-id="49f6750a" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.com/app/uploads/2020/10/Integrations.svg" class="Button Button--full" urlslab_href_old="https://www.live-agent.cn/integrations-2/" title="App - Uploads - 2020 - 10 - Integrations.svg" onover-preload="1"><span>探索所有的集成</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-185e002d" data-id="185e002d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-45e5624c elementor-widget elementor-widget-image" data-id="45e5624c" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="1024" height="1024" class="attachment-large size-large wp-image-654193" alt="LiveAgent VoIP providers" data-src="https://www.live-agent.cn/wp/urlslab-download/1598ed5b4bdcf5d26b1afa7d48a91e95/over_60_voip_providers.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="75"> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-1e9aaa82 elementor-section-full_width Block--redesign Block--redesign__basic Boxes Boxes--shadow Boxes--stars elementor-section-height-default elementor-section-height-default" data-id="1e9aaa82" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4e6fa237 wrapper" data-id="4e6fa237" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-58b59cf0 elementor-widget elementor-widget-heading" data-id="58b59cf0" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-liveagent">使用LiveAgent呼叫中心软件保持安全性</h2> </div> </div> <div class="elementor-element elementor-element-52a9f2cb elementor-widget elementor-widget-text-editor" data-id="52a9f2cb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>LiveAgent的呼叫中心软件兼容GDPR，HTTPS加密，并通过了谷歌的OAuth API验证审核。</p> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-70375606 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="70375606" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-247d65b2" data-id="247d65b2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-79e8b85a elementor-widget elementor-widget-image" data-id="79e8b85a" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-246962" alt="" data-src="https://www.live-agent.cn/wp/urlslab-download/83ca70a48f126a40ee84f28064c19cab/Union-3.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="76"> </div> </div> <div class="elementor-element elementor-element-5a24a155 elementor-widget elementor-widget-heading" data-id="5a24a155" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default">产品安全</h4> </div> </div> <div class="elementor-element elementor-element-292545d6 elementor-widget elementor-widget-text-editor" data-id="292545d6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>我们基于云的VoIP呼叫中心软件运行在使用<a href="https://www.liveagent.com/features/https-encryption/" title="Secure your data with LiveAgent's HTTPS encryption for safe chat & email communication. Start your free 14-day trial today!" hreflang="en-US" onover-preload="1">HTTPS协议</a>的安全连接上。浏览器和云呼叫中心之间的所有沟通都是加密的，包括实时对话、呼叫中心呼叫，和电子邮件沟通。</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-267b9aef" data-id="267b9aef" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5756cf09 elementor-widget elementor-widget-image" data-id="5756cf09" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-234254" alt="" data-src="https://www.live-agent.cn/wp/urlslab-download/7a4bce3c2c61b327f97e04cd70eea487/Could.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="77"> </div> </div> <div class="elementor-element elementor-element-731243c8 elementor-widget elementor-widget-heading" data-id="731243c8" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default">数据中心安全</h4> </div> </div> <div class="elementor-element elementor-element-79216a46 elementor-widget elementor-widget-text-editor" data-id="79216a46" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="font-weight: 400;">LiveAgent的服务器托管在III+或IV级，或PCI DSS，SSAE-16，或ISO 27001兼容设施上。我们的数据中心设施处在一个安全的位置，有多级安全区域，7天24小时有人值守，闭路电视视频监控，以及多重识别等等。</span></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6a1db643" data-id="6a1db643" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-782f0ea2 elementor-widget elementor-widget-image" data-id="782f0ea2" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-246301" alt="Web icon" data-src="https://www.live-agent.cn/wp/urlslab-download/dd83af3c8e873ca582c6a01a274eba25/Web-1.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="78"> </div> </div> <div class="elementor-element elementor-element-3ceb5cc5 elementor-widget elementor-widget-heading" data-id="3ceb5cc5" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default">网络安全</h4> </div> </div> <div class="elementor-element elementor-element-4590059b elementor-widget elementor-widget-text-editor" data-id="4590059b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>我们的网络受到冗余防火墙，一流路由器技术，公共网络上的HTTPS传输以及网络入侵检测和/或防御技术（IDS/IPS）的保护，这些技术可以监控和/或阻止恶意流量和网络攻击。</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-139842f0 elementor-section-full_width Block--redesign Block--redesign__basic Boxes Boxes--shadow elementor-section-height-default elementor-section-height-default" data-id="139842f0" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5a39ad09 wrapper" data-id="5a39ad09" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4c9b7e38 elementor-widget elementor-widget-heading" data-id="4c9b7e38" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-">提供支持通过所有重要的<br>客户渠道</h2> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-53f1c37f wrapper elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="53f1c37f" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-30f12370" data-id="30f12370" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3bf35c3d elementor-widget elementor-widget-image" data-id="3bf35c3d" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.live-agent.cn/shejiao-meiti-kehu-fuwu-2/" title="体验无压力的社交媒体客户服务！LiveAgent 将所有通知转换为 Ticket，让您轻松管理 Facebook、Instagram、Twitter 和 Viber 的客户互动。开始14天免费试用，无需信用卡，随时取消。立即提升您的社交互动水平！" hreflang="zh-hans" onover-preload="1"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/32f4655c49bac172c36837fee3150926/support_social_media-1-1024x306.png.webp 1024w, https://www.live-agent.cn/wp/urlslab-download/d3fa7d33608658023ef2fa00e50dd672/support_social_media-1-300x90.png.webp 300w, https://www.live-agent.cn/wp/urlslab-download/37f53000ac080a0f3004e892d896ba6c/support_social_media-1-768x230.png.webp 768w, https://www.live-agent.cn/wp/urlslab-download/5431c735e17dc0ac4e064a9dfa4f50b2/support_social_media-1-167x50.png.webp 167w, https://www.live-agent.cn/wp/urlslab-download/a0a3b2ce6f856328543545e41af3559b/support_social_media-1-84x25.png.webp 84w, https://www.live-agent.cn/wp/urlslab-download/4ea74398a1c90814945619a98f4e68d2/support_social_media-1-960x287.png.webp 960w, https://www.live-agent.cn/wp/urlslab-download/95d9f06514506093fda0d440afcfe794/support_social_media-1-700x209.png.webp 700w, 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1024px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/32f4655c49bac172c36837fee3150926/support_social_media-1-1024x306.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="306" class="attachment-large size-large wp-image-654287" alt="LiveAgent social media support" data-src="https://www.live-agent.cn/wp/urlslab-download/d708a99544a87c5eb50c9614c8fca95e/support_social_media-1-1024x306.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="79"></picture> </a> </div> </div> <div class="elementor-element elementor-element-1a60020f elementor-widget elementor-widget-heading" data-id="1a60020f" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-"><a href="https://www.live-agent.cn/shejiao-meiti-kehu-fuwu-2/" title="体验无压力的社交媒体客户服务！LiveAgent 将所有通知转换为 Ticket，让您轻松管理 Facebook、Instagram、Twitter 和 Viber 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data-srcset="https://www.live-agent.cn/wp/urlslab-download/b13abba6efe6631df7ddae7b4bcd5131/support_live_chat-1-1024x305.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="305" class="attachment-large size-large wp-image-654258" alt="LiveAgent's live chat in real time" data-src="https://www.live-agent.cn/wp/urlslab-download/ba63cc8b8c2f5857bd3df12bcda55cb6/support_live_chat-1-1024x305.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="80"></picture> </a> </div> </div> <div class="elementor-element elementor-element-71622ee3 elementor-widget elementor-widget-heading" data-id="71622ee3" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-"><a href="https://www.live-agent.cn/shishi-duihua-ruanjian/" title="即时对话软件首选！LiveAgent 提供7x24支持、免费试用、最快对话工具及高级功能，提升客户体验。" hreflang="zh-hans" onover-preload="1">实时对话</a></h3> </div> </div> <div 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</section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-51bed25 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="51bed25" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6360f1b1" data-id="6360f1b1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-62089e04 wide elementor-widget elementor-widget-image" data-id="62089e04" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.live-agent.cn/ticketing-ruanjian/" title="体验LiveAgent的先进Ticketing软件，实现无缝客户服务！无初始费用，支持24/7，智能整合电子邮件、聊天、电话及社交媒体，提升团队效率与客户满意度。立即注册，享受免费试用，无需信用卡！" hreflang="zh-hans" onover-preload="1"> <picture><source 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1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/ec01e6b52e7aa9ee07ea019e0e0def51/support_knowledge_base-1-1024x306.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="306" class="attachment-large size-large wp-image-654229" alt="" data-src="https://www.live-agent.cn/wp/urlslab-download/c69e8784a687ea2d572e3704d655ae3c/support_knowledge_base-1-1024x306.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="81"></picture> </a> </div> </div> <div class="elementor-element elementor-element-4c60a680 elementor-widget elementor-widget-heading" data-id="4c60a680" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-"><a href="https://www.live-agent.cn/zhishi-ku-ruanjian-2/" title="LiveAgent 知识库软件提供强大的 WYSIWYG 编辑器和多语言支持，助您轻松创建专业知识库与常见问题解答。通过简化客户服务流程，减少工单数量，提高客户满意度，节省成本，提升收入。立即访问，体验高效自助服务平台！" hreflang="zh-hans" onover-preload="1">知识库</a></h3> </div> </div> <div class="elementor-element elementor-element-7e60295e elementor-widget elementor-widget-text-editor" data-id="7e60295e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>用全面的知识库来丰富您的呼叫中心空间。为那些喜欢自己寻找解决方案的客户轻松创建有用的文章、信息部分和DIY指南。提供常见问题的回答，或者创建论坛，让人们可以在上面联系代理或其他客户以寻找支持。</p> </div> </div> <div class="elementor-element elementor-element-31620ecf learn-more elementor-widget elementor-widget-text-editor" data-id="31620ecf" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.live-agent.cn/liveagent-zhishi-ku-ruanjian/" class=" icn-after-arrow-right" urlslab_href_old="https://www.live-agent.cn/zhishi-ku-ruanjian/" title="轻松创建知识库，提升客户体验！LiveAgent 提供免费试用、24/7 客服支持，无需信用卡，即刻体验！" hreflang="zh-hans" onover-preload="1">了解更多<svg class="icon icon-arrow-right"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-727d923a" data-id="727d923a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-17684ee elementor-widget elementor-widget-image" data-id="17684ee" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.live-agent.cn/zhishi-ku-ruanjian-2/" title="LiveAgent 知识库软件提供强大的 WYSIWYG 编辑器和多语言支持，助您轻松创建专业知识库与常见问题解答。通过简化客户服务流程，减少工单数量，提高客户满意度，节省成本，提升收入。立即访问，体验高效自助服务平台！" hreflang="zh-hans" onover-preload="1"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/0efd52c54a55b882ed55505982f0b410/support_ticketing-1-1024x306.png.webp 1024w, https://www.live-agent.cn/wp/urlslab-download/e352b31e55912de5737c39eab13fb9eb/support_ticketing-1-300x90.png.webp 300w, https://www.live-agent.cn/wp/urlslab-download/0aacc14968eb15965f13fc0173839070/support_ticketing-1-768x230.png.webp 768w, https://www.live-agent.cn/wp/urlslab-download/2e1da5bca5150711fde3a5fd6fee57c0/support_ticketing-1-167x50.png.webp 167w, https://www.live-agent.cn/wp/urlslab-download/c16bfaa177c90986b0c4eb35a0ebbf7a/support_ticketing-1-84x25.png.webp 84w, https://www.live-agent.cn/wp/urlslab-download/f0c2293772ddf4994e6a09572758cdf5/support_ticketing-1-960x287.png.webp 960w, https://www.live-agent.cn/wp/urlslab-download/a26272717ef1f2ceb235c84376f20d96/support_ticketing-1-700x209.png.webp 700w, https://www.live-agent.cn/wp/urlslab-download/6c317e3582bbdc9fbfc693c03aa05b4d/support_ticketing-1-185x55.png.webp 185w, https://www.live-agent.cn/wp/urlslab-download/b8314f24b1ea1dc4b2c8a3db5e695924/support_ticketing-1-110x33.png.webp 110w, https://www.live-agent.cn/wp/urlslab-download/043ec32130964269992fe5147b3ae1e7/support_ticketing-1-485x145.png.webp 485w, https://www.live-agent.cn/wp/urlslab-download/9494fe49049ae422ed9f096e8ad8ecb1/support_ticketing-1.png.webp 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/11aaf61d5f6a30f807de107811d116ef/support_ticketing-1-1024x306.png 1024w, https://www.live-agent.cn/wp/urlslab-download/e62611d6af719fc7e75e1abab4834033/support_ticketing-1-300x90.png 300w, https://www.live-agent.cn/wp/urlslab-download/bcf45565de0020f7d9c895108a17d383/support_ticketing-1-768x230.png 768w, https://www.live-agent.cn/wp/urlslab-download/d28683f3c539eae2aaa1df762f2b57e3/support_ticketing-1-167x50.png 167w, https://www.live-agent.cn/wp/urlslab-download/1488128b9385648e9e8587e5d54bed40/support_ticketing-1-84x25.png 84w, https://www.live-agent.cn/wp/urlslab-download/d816af90fe288706ae37c94c9a76f066/support_ticketing-1-960x287.png 960w, https://www.live-agent.cn/wp/urlslab-download/be8c281e1a4668ac0e4b34573bb83e2b/support_ticketing-1-700x209.png 700w, https://www.live-agent.cn/wp/urlslab-download/6ec91f780516746f99e570e187ec1ebe/support_ticketing-1-185x55.png 185w, https://www.live-agent.cn/wp/urlslab-download/1ce385c0910934ce6878db620299aba1/support_ticketing-1-110x33.png 110w, https://www.live-agent.cn/wp/urlslab-download/30ff4637948830b8cd0ac650debfa292/support_ticketing-1-485x145.png 485w, https://www.live-agent.cn/wp/urlslab-download/c27904834a8bc7a451be9a2cbfef43f0/support_ticketing-1.png 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/0efd52c54a55b882ed55505982f0b410/support_ticketing-1-1024x306.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="306" class="attachment-large size-large wp-image-654316" alt="" data-src="https://www.live-agent.cn/wp/urlslab-download/11aaf61d5f6a30f807de107811d116ef/support_ticketing-1-1024x306.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="82"></picture> </a> </div> </div> <div class="elementor-element elementor-element-448da256 elementor-widget elementor-widget-heading" data-id="448da256" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-ticketing"><a href="https://www.live-agent.cn/ticketing-ruanjian/" title="体验LiveAgent的先进Ticketing软件，实现无缝客户服务！无初始费用，支持24/7，智能整合电子邮件、聊天、电话及社交媒体，提升团队效率与客户满意度。立即注册，享受免费试用，无需信用卡！" hreflang="zh-hans" onover-preload="1">Ticketing</a></h3> </div> </div> <div class="elementor-element elementor-element-127840ba elementor-widget elementor-widget-text-editor" data-id="127840ba" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>先进的Ticketing系统，轻松处理客户服务操作。所有的数字化渠道都连接在一起，所以您可以在一个地方轻松看到所有的客户对话。使用标签将Ticket组织起来，为自己或其他代理留下备注，并创建负责特定问询的部门。</p> </div> </div> <div class="elementor-element elementor-element-2e148851 learn-more elementor-widget elementor-widget-text-editor" data-id="2e148851" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.live-agent.cn/ticketing-ruanjian/" class=" icn-after-arrow-right" title="体验LiveAgent的先进Ticketing软件，实现无缝客户服务！无初始费用，支持24/7，智能整合电子邮件、聊天、电话及社交媒体，提升团队效率与客户满意度。立即注册，享受免费试用，无需信用卡！" hreflang="zh-hans" onover-preload="1">了解更多<svg class="icon icon-arrow-right"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#arrow-right"></use></svg></a></p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1598ce48 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="1598ce48" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1e365b28 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="1e365b28" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-16a7044e Block Block--redesign Block--redesign__testimonials Block--background elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="16a7044e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1206d1ad wrapper" data-id="1206d1ad" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2d4c349 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2d4c349" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3b157f3f" data-id="3b157f3f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-458cdd1a tag elementor-widget elementor-widget-text-editor" data-id="458cdd1a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>评论</p> </div> </div> <div class="elementor-element elementor-element-1e74505d elementor-widget elementor-widget-heading" data-id="1e74505d" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-liveagent7000">获取LiveAgent并加入7000个快乐的客户的行列</h2> </div> </div> <div class="elementor-element elementor-element-433bf723 elementor-widget elementor-widget-html" data-id="433bf723" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.live-agent.cn/mian-fei-shi-yong/" class="Button Button--full" title="注册LiveAgent，立即开启14天免费试用！无需信用卡，体验卓越客服工具，提高客户满意度。" hreflang="zh-hans" onover-preload="1"><span>免费注册</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1a07bb74" data-id="1a07bb74" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6e56774c elementor-widget elementor-widget-shortcode" data-id="6e56774c" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="SliderTestimonials__slider--horizontal"> <section class="slider splide"> <div class="splide__track"> <ul class="splide__list"> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/55678c880e219df04692dcdf38e7a2df/Roman-Bosch-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/2b2a0c6f26df68f8d70c01b0d3885eac/Roman-Bosch-110x110.jpg" alt="Roman Bosch" data-src="https://www.live-agent.cn/wp/urlslab-download/2b2a0c6f26df68f8d70c01b0d3885eac/Roman-Bosch-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="83"></picture> </div> <div class="SliderTestimonials__slider__content"> 很荣幸我们的门户能提升客户体验 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Roman Bosch</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Partly</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/5266401eda889df5864bcfdef7121300/partly-logo-black-185x57.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/4d0441f1a1d7e9d4fd7163d10e03c7c8/partly-logo-black-185x57.png" alt="Partly" data-src="https://www.live-agent.cn/wp/urlslab-download/4d0441f1a1d7e9d4fd7163d10e03c7c8/partly-logo-black-185x57.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="84"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/f7001497e641121d5664a246287192e1/christine_preusler-101x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/a7beba21fe9f35db9875ecc3ffbea8e4/christine_preusler-101x110.jpg" alt="Christine Preusler" data-src="https://www.live-agent.cn/wp/urlslab-download/a7beba21fe9f35db9875ecc3ffbea8e4/christine_preusler-101x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="85"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent 让客服提供更好、更快、更有针对性的服务。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Christine Preusler</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>HostingAdvice</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/22c0d6cd44941228adefb5d626ffea31/hosting-advice-logo-185x23.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/240b063453d9da1d29b6ee53f071c000/hosting-advice-logo-185x23.png" alt="HostingAdvice" data-src="https://www.live-agent.cn/wp/urlslab-download/240b063453d9da1d29b6ee53f071c000/hosting-advice-logo-185x23.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="86"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/1b9cabe76af71cac6d5d8d3becd3af4c/Karl-Dieterich-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/41d75abde7ffd22fc89182250aa9aa02/Karl-Dieterich-110x110.jpg" alt="Karl Dieterich" data-src="https://www.live-agent.cn/wp/urlslab-download/41d75abde7ffd22fc89182250aa9aa02/Karl-Dieterich-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="87"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent帮助我们实现了2个非常重要的目标：提升客户满意度和销量。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Karl Dieterich</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Covomo</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/85153c696b272730d5f8bb05439785dc/covomo-185x34.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/517f98a1b3691b7ed874d301ae4cc848/covomo-185x34.png" alt="Covomo" data-src="https://www.live-agent.cn/wp/urlslab-download/517f98a1b3691b7ed874d301ae4cc848/covomo-185x34.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="88"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/2dcbad94ef3e03d749d0186344dc6124/Hendrik-Henze-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/169c85922a8b1aefa5430442eb4738fd/Hendrik-Henze-110x110.jpg" alt="Hendrik Henze" data-src="https://www.live-agent.cn/wp/urlslab-download/169c85922a8b1aefa5430442eb4738fd/Hendrik-Henze-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="89"></picture> </div> <div class="SliderTestimonials__slider__content"> 我们从8月份开始使用LiveAgent，我们对它非常地满意。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Hendrik Henze</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>HEWO Internetmarketing</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/a2bed2bd5fe0d09aaf391ad5d23117b3/hewo_logo_seo-4-185x60.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/7eff8dfdf0664b530e5f716635255484/hewo_logo_seo-4-185x60.png" alt="HEWO Internetmarketing" data-src="https://www.live-agent.cn/wp/urlslab-download/7eff8dfdf0664b530e5f716635255484/hewo_logo_seo-4-185x60.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="90"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/04140fbc6a59ac09024bd99d08e43771/Razvan-Sava-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/f69ed1b9850d801a80e23180bf6dd356/Razvan-Sava-110x110.jpg" alt="Razvan Sava" data-src="https://www.live-agent.cn/wp/urlslab-download/f69ed1b9850d801a80e23180bf6dd356/Razvan-Sava-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="91"></picture> </div> <div class="SliderTestimonials__slider__content"> 自从我们开始使用LiveAgent之后，回应时间缩短了60%。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Razvan Sava</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Webmaster Deals</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/9180875543ec39d9dddf771f6e895ec3/webmaster-deals-logo-185x51.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/e90d7e1945153b8710ebc719c6332cca/webmaster-deals-logo-185x51.jpg" alt="Webmaster Deals" data-src="https://www.live-agent.cn/wp/urlslab-download/e90d7e1945153b8710ebc719c6332cca/webmaster-deals-logo-185x51.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="92"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/0351e23ab3d7e015aecd48df56a34d16/Taras-Baca-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/35b44d418657b00fa609d576940dab3d/Taras-Baca-110x110.jpg" alt="Taras Baca" data-src="https://www.live-agent.cn/wp/urlslab-download/35b44d418657b00fa609d576940dab3d/Taras-Baca-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="93"></picture> </div> <div class="SliderTestimonials__slider__content"> 第一个月我们注册LiveAgent并积极投入使用之后，我们的顾客转化率上升了325%。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Taras Baca</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>XperienceHR</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/7ca6e8dcea1f5f980b3645b11c29b825/xperiencehr_logo_color-185x29.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/27d0a40b6d8d6890c2380d178c1fe087/xperiencehr_logo_color-185x29.png" alt="XperienceHR" data-src="https://www.live-agent.cn/wp/urlslab-download/27d0a40b6d8d6890c2380d178c1fe087/xperiencehr_logo_color-185x29.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="94"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Andrej Ftomin" data-src="https://www.live-agent.cn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="95"></picture> </div> <div class="SliderTestimonials__slider__content"> 不得不说，我从来没有接触过这么专业的客服专家 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Andrej Ftomin</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TAZAR Group</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/2ea87bb44b59b2cc4753630ba14107b9/tazar-group-logo-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/0347ebd0e99780beda487c1328938eb9/tazar-group-logo-185x43.png" alt="TAZAR Group" data-src="https://www.live-agent.cn/wp/urlslab-download/0347ebd0e99780beda487c1328938eb9/tazar-group-logo-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="96"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/5bcfa606493e80d833406b354e01fadf/Viviane-Carter-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/510950769e0357c00cc28ffc36c3666c/Viviane-Carter-110x110.jpg" alt="Viviane Carter" data-src="https://www.live-agent.cn/wp/urlslab-download/510950769e0357c00cc28ffc36c3666c/Viviane-Carter-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="97"></picture> </div> <div class="SliderTestimonials__slider__content"> 我们的所有电商网站都使用了LiveAgent。这个工具操作简单，我们的工作效率得到了很大提高。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Viviane Carter</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>CSI Products</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/ffa4046fa61ea28b504396bfa079b9b4/csi-products-logo-185x75.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/ee2a757bcfceeeb29ad936d7fe55823b/csi-products-logo-185x75.png" alt="CSI Products" data-src="https://www.live-agent.cn/wp/urlslab-download/ee2a757bcfceeeb29ad936d7fe55823b/csi-products-logo-185x75.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="98"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/84839b7e02d867977ea22a06c313a635/Christian-Lange-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/d5d97f3165f7477b99cc462003b87da5/Christian-Lange-110x110.jpg" alt="Christian Lange" data-src="https://www.live-agent.cn/wp/urlslab-download/d5d97f3165f7477b99cc462003b87da5/Christian-Lange-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="99"></picture> </div> <div class="SliderTestimonials__slider__content"> 有了LiveAgent的帮助，不论客户在哪，我们都可以为他们提供帮助 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Christian Lange</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Lucky-Bike</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/cea1bd3ce2795f99717570423ceaca6e/lucky-bike-185x104.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/f2760bff00d5f9e497edb653cc7577d3/lucky-bike-185x104.png" alt="Lucky-Bike" data-src="https://www.live-agent.cn/wp/urlslab-download/f2760bff00d5f9e497edb653cc7577d3/lucky-bike-185x104.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="100"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/7b09481d20e7418c1a863b32bf71e934/Jens-Malmqvist-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/eb4eb7a35fd2b69722b0082c2b43677a/Jens-Malmqvist-110x110.jpg" alt="Jens Malmqvist" data-src="https://www.live-agent.cn/wp/urlslab-download/eb4eb7a35fd2b69722b0082c2b43677a/Jens-Malmqvist-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="101"></picture> </div> <div class="SliderTestimonials__slider__content"> 如果要提高客服质量和效率，我推荐使用LiveAgent 。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Jens Malmqvist</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Projure</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/7e28abdb7f81f495914999fbacd2b2d6/projure-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/16bc1194632b77bf88cf731acee76010/projure-185x185.png" alt="Projure" data-src="https://www.live-agent.cn/wp/urlslab-download/16bc1194632b77bf88cf731acee76010/projure-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="102"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Catana Alexandru" data-src="https://www.live-agent.cn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="103"></picture> </div> <div class="SliderTestimonials__slider__content"> 如果没有LiveAgent，我们每天90%的时间都在清理邮件。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Catana Alexandru</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Websignal</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/65c57820d69b8e63ae6b02034ed6e8eb/logo-websignal-1-185x38.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/b9f0d31809bde5c717bdb3a05ab7858f/logo-websignal-1-185x38.png" alt="Websignal" data-src="https://www.live-agent.cn/wp/urlslab-download/b9f0d31809bde5c717bdb3a05ab7858f/logo-websignal-1-185x38.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="104"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/3dc53719c6a562f800eacead956ab11e/JanWienk.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/0e4a39a3f4c7d0d4aaabedac889187f1/JanWienk.jpg" alt="Jan Wienk" data-src="https://www.live-agent.cn/wp/urlslab-download/0e4a39a3f4c7d0d4aaabedac889187f1/JanWienk.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="105"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent 让我们的客户服务更高效，玩家高兴，回报率当然就高了。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Jan Wienk</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>All British Casino</span> <div class="SliderTestimonials__slider__logo"> <img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/51b5f9be5af469c1df1858b9470159cb/all-british-casino.svg" alt="All British Casino" data-src="https://www.live-agent.cn/wp/urlslab-download/51b5f9be5af469c1df1858b9470159cb/all-british-casino.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="106"> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/ca639c696fc54c87f6c0a0b6fd8e221f/Allan-Bjerkan.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/b7f8ba9d8dd04ab96e0fe3f6bc5f73d5/Allan-Bjerkan.jpg" alt="Allan Bjerkan" data-src="https://www.live-agent.cn/wp/urlslab-download/b7f8ba9d8dd04ab96e0fe3f6bc5f73d5/Allan-Bjerkan.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="107"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent非常可靠，而且收费合理。对快速成长的在线企业来说是很不错的选择！ <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Allan Bjerkan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Norske Automaten</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/d8c238ded19b257c64f660481f58cde8/norske_logo-185x40.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/5cd7b085dcb3e8c2e297eb9aa12f0078/norske_logo-185x40.png" alt="Norske Automaten" data-src="https://www.live-agent.cn/wp/urlslab-download/5cd7b085dcb3e8c2e297eb9aa12f0078/norske_logo-185x40.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="108"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/b6cf5c5a045cf10001544a6987c56ae8/Sissy-B%25C3%25B6ttcher-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/956e7c97542d335154ae9e8e0723b1f2/Sissy-B%25C3%25B6ttcher-110x110.jpg" alt="Sissy Böttcher" data-src="https://www.live-agent.cn/wp/urlslab-download/956e7c97542d335154ae9e8e0723b1f2/Sissy-B%25C3%25B6ttcher-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="109"></picture> </div> <div class="SliderTestimonials__slider__content"> 我们对这款软件非常满意，因为功能很强大，包括实用的报告功能。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Sissy Böttcher</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Study Portals</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/da5ed95a405ea4a21da0dcbccca3c802/study-portals-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/a4307768a34a9330e155a6073d6898bb/study-portals-185x43.png" alt="Study Portals" data-src="https://www.live-agent.cn/wp/urlslab-download/a4307768a34a9330e155a6073d6898bb/study-portals-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="110"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/c8cd6db42841ae03dac8d46e68d37360/Peter-Koning-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/019a36ab16897f3a6ebbdd20eb62fd30/Peter-Koning-110x110.jpg" alt="Peter Koning" data-src="https://www.live-agent.cn/wp/urlslab-download/019a36ab16897f3a6ebbdd20eb62fd30/Peter-Koning-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="111"></picture> </div> <div class="SliderTestimonials__slider__content"> 我们喜欢用 LiveAgent，有了它，客服服务变得轻松简单 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Peter Koning</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TypoAssassin</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/4ee654441e2dc6b1889977dc2b4d38bb/typoassassin-185x21.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/41b9d02ff4812efbca5a05c4b81982c4/typoassassin-185x21.png" alt="TypoAssassin" data-src="https://www.live-agent.cn/wp/urlslab-download/41b9d02ff4812efbca5a05c4b81982c4/typoassassin-185x21.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="112"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Aranzazu F" data-src="https://www.live-agent.cn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="113"></picture> </div> <div class="SliderTestimonials__slider__content"> 我们要给客户提供最好的体验，所以我们选择LiveAgent。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Aranzazu F</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Factorchic</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/d149af8aed5078104b43863b940e0ac8/factorchic-185x67.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/98f4560f8bfcd4478a4da40e2ec17c7f/factorchic-185x67.png" alt="Factorchic" data-src="https://www.live-agent.cn/wp/urlslab-download/98f4560f8bfcd4478a4da40e2ec17c7f/factorchic-185x67.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="114"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/c1210844dfa77d4bbd2c155b62bad110/Rick-Nuske-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/d5a3eaa865ae3fbb62f863931b7b3134/Rick-Nuske-110x110.jpg" alt="Rick Nuske" data-src="https://www.live-agent.cn/wp/urlslab-download/d5a3eaa865ae3fbb62f863931b7b3134/Rick-Nuske-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="115"></picture> </div> <div class="SliderTestimonials__slider__content"> 不论是软件安装，还是持续不断的客户服务，LiveAgent从未让我们失望。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rick Nuske</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>MyFutureBusiness</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/913d95a66c6b628d38aac1c564c47057/my-future-business-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/758b954d15165bbb9ee557a870b42372/my-future-business-185x185.png" alt="MyFutureBusiness" data-src="https://www.live-agent.cn/wp/urlslab-download/758b954d15165bbb9ee557a870b42372/my-future-business-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="116"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/ebe926541ccc5cc838a3ede3665dcce3/Vojtech-Kelecsenyi-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/570f555b15c4c6460820f50304164815/Vojtech-Kelecsenyi-110x110.jpg" alt="Vojtech Kelecsenyi" data-src="https://www.live-agent.cn/wp/urlslab-download/570f555b15c4c6460820f50304164815/Vojtech-Kelecsenyi-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="117"></picture> </div> <div class="SliderTestimonials__slider__content"> 有了LiveAgent，我们每天的客户服务清晰且有条理性。LiveAgent 帮我们节约了大量的时间。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Vojtech Kelecsenyi</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>123-Nakup</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/902818c43d3c33b78f6d3079c0ec8701/123-nakup-logo-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/d9e63833223d7d368cabe8af7fb5e279/123-nakup-logo-185x43.png" alt="123-Nakup" data-src="https://www.live-agent.cn/wp/urlslab-download/d9e63833223d7d368cabe8af7fb5e279/123-nakup-logo-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="118"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/5b78e6d934c1971c3696cf0402053021/Rafael-Kobalyan-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/8ed9aa56d20dd2676ea64cd9036a3474/Rafael-Kobalyan-110x110.jpg" alt="Rafael Kobalyan" data-src="https://www.live-agent.cn/wp/urlslab-download/8ed9aa56d20dd2676ea64cd9036a3474/Rafael-Kobalyan-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="119"></picture> </div> <div class="SliderTestimonials__slider__content"> 无限制的客服、邮件、社交媒体和电话连接。针对这些服务我们支付的价格低于之前的提供商。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rafael Kobalyan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Betconstruct</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/a8c688c25e408ad038369b54a383b195/betconstruct-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/5a83dfc6adc63077d3567f64caa6682d/betconstruct-185x185.png" alt="Betconstruct" data-src="https://www.live-agent.cn/wp/urlslab-download/5a83dfc6adc63077d3567f64caa6682d/betconstruct-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="120"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/442a06832e61fef7fab77a11489f00e4/Martin-Drugaj-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/739911fa3cec174ff5c3305e37d94a13/Martin-Drugaj-110x110.jpg" alt="Martin Drugaj" data-src="https://www.live-agent.cn/wp/urlslab-download/739911fa3cec174ff5c3305e37d94a13/Martin-Drugaj-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="121"></picture> </div> <div class="SliderTestimonials__slider__content"> 我们从2013年开始使用LiveAgent。我们现在无法想象失去LiveAgent后的工作是什么样子 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Martin Drugaj</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Atomer</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/d22abc0d1e86a79f0a2c745f01e28076/atomer_logo.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/fe4d559808879386c0b7f3a8ac7af8ff/atomer_logo.png" alt="Atomer" data-src="https://www.live-agent.cn/wp/urlslab-download/fe4d559808879386c0b7f3a8ac7af8ff/atomer_logo.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="122"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/587983fee41824e95619d939f53341fb/Ivan-Golubovi%25C4%2587-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/a393d9956b6883903596a50c6b5c489d/Ivan-Golubovi%25C4%2587-110x110.jpg" alt="Ivan Golubović" data-src="https://www.live-agent.cn/wp/urlslab-download/a393d9956b6883903596a50c6b5c489d/Ivan-Golubovi%25C4%2587-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="123"></picture> </div> <div class="SliderTestimonials__slider__content"> 这是一个成本效益很高的解决方案，可以通过不同的渠道帮助您处理大量的支持请求。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Ivan Golubović</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>AVMarket</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/1a9de5e290c99d5659adf271301b9355/av-market-serbia-185x185.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/490ea2764634a7b34b0c1407c60db5f3/av-market-serbia-185x185.jpg" alt="AVMarket" data-src="https://www.live-agent.cn/wp/urlslab-download/490ea2764634a7b34b0c1407c60db5f3/av-market-serbia-185x185.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="124"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Rustem Gimaev" data-src="https://www.live-agent.cn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="125"></picture> </div> <div class="SliderTestimonials__slider__content"> 回复Outlook上的邮件非常困难。有了LiveAgent，我们能确保每封邮件都得到了及时的回复。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rustem Gimaev</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Antalya Consulting Language Center</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/a4bba91f9394c5293b856dafeca89e37/Antalya_Consulting_Language_Center-185x56.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/71b0781d3524c26b6c5b45b68c8b6cd4/Antalya_Consulting_Language_Center-185x56.png" alt="Antalya Consulting Language Center" data-src="https://www.live-agent.cn/wp/urlslab-download/71b0781d3524c26b6c5b45b68c8b6cd4/Antalya_Consulting_Language_Center-185x56.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="126"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/520fc194796139592fa36bc86c79c60f/Randy-Bryan-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/16468e84bdbcd0789187bc7a1ca49d5c/Randy-Bryan-110x110.jpg" alt="Randy Bryan" data-src="https://www.live-agent.cn/wp/urlslab-download/16468e84bdbcd0789187bc7a1ca49d5c/Randy-Bryan-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="127"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent太顶了！只花了很少的时间和精力，我就在几分钟内将它设置好并让它运行了起来。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Randy Bryan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>tekRESCUE</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/44871abcb53eed236b4ab28c5cb51732/tekrescue-logo-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/f7f6e248e2a995715cfbff2f3a2c381c/tekrescue-logo-185x185.png" alt="tekRESCUE" data-src="https://www.live-agent.cn/wp/urlslab-download/f7f6e248e2a995715cfbff2f3a2c381c/tekrescue-logo-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="128"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/0bcf681cc0559665e163eb6bd1ada6c0/Timothy_G._Keys-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/1977693b252dc8de2fdfb260538c5e7e/Timothy_G._Keys-110x110.jpg" alt="Timothy G. Keys" data-src="https://www.live-agent.cn/wp/urlslab-download/1977693b252dc8de2fdfb260538c5e7e/Timothy_G._Keys-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="129"></picture> </div> <div class="SliderTestimonials__slider__content"> 我强烈推荐LiveAgent！不仅仅只是Kayako的替代方案，并且是一个有着附加价值的更好的解决方案。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Timothy G. Keys</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Marietta Corporation</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/fa398c51273388e48960a07b5ba0506b/marietta-corporation-185x35.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/8471098838444c5de0fda8beb9c6fc40/marietta-corporation-185x35.png" alt="Marietta Corporation" data-src="https://www.live-agent.cn/wp/urlslab-download/8471098838444c5de0fda8beb9c6fc40/marietta-corporation-185x35.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="130"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Mihaela Teodorescu " data-src="https://www.live-agent.cn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="131"></picture> </div> <div class="SliderTestimonials__slider__content"> 支持团队总是能迅速响应并快速实施解决方案。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Mihaela Teodorescu </strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>eFortuna</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/57f97491347760fb92e87afa9a18a764/fortuna-1-185x185.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/72d94b6aec7bc997ab4ffeb54f68bb19/fortuna-1-185x185.jpg" alt="eFortuna" data-src="https://www.live-agent.cn/wp/urlslab-download/72d94b6aec7bc997ab4ffeb54f68bb19/fortuna-1-185x185.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="132"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/5ef08995a1ace5ad70669806a2ddb9a3/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/cf9b0791d1431799122b3fc84db4173d/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg" alt="Hilda Andrejkovičová" data-src="https://www.live-agent.cn/wp/urlslab-download/cf9b0791d1431799122b3fc84db4173d/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="133"></picture> </div> <div class="SliderTestimonials__slider__content"> 它帮助我们对Ticket的性质进行分类，并统计性地追踪我们的客户最需要的东西。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Hilda Andrejkovičová</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TrustPay</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/4ee0651b234610616a0309f954ef7c72/trustpay-logo-185x64.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/e71bad6f1459082387d2bad397c5e20a/trustpay-logo-185x64.png" alt="TrustPay" data-src="https://www.live-agent.cn/wp/urlslab-download/e71bad6f1459082387d2bad397c5e20a/trustpay-logo-185x64.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="134"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Alexandra Danišová" data-src="https://www.live-agent.cn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="135"></picture> </div> <div class="SliderTestimonials__slider__content"> 我们将LiveAgent视为一个很好的与客户沟通的工具。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Alexandra Danišová</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Nay</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/0d2d37ec68b81b1a55f0dd524513993c/nay-logo-185x95.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/5cc17dac5d308c46196bb9a9b49721ff/nay-logo-185x95.png" alt="Nay" data-src="https://www.live-agent.cn/wp/urlslab-download/5cc17dac5d308c46196bb9a9b49721ff/nay-logo-185x95.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="136"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Samuel Smahel" data-src="https://www.live-agent.cn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="137"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent优化了我们和客户的沟通，也让我们可以选择与他们对话。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Samuel Smahel</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>m:zone</span> <div class="SliderTestimonials__slider__logo"> <img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/2135c821ddd2be6c5a82277ddd869705/mzone-logo.svg" alt="m:zone" data-src="https://www.live-agent.cn/wp/urlslab-download/2135c821ddd2be6c5a82277ddd869705/mzone-logo.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="138"> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/e38629a5a27c26a487f59cc48a5e55cd/David-Chandler-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/5295ad0fbf1badffa8b40496969eb20a/David-Chandler-110x110.jpg" alt="David Chandler" data-src="https://www.live-agent.cn/wp/urlslab-download/5295ad0fbf1badffa8b40496969eb20a/David-Chandler-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="139"></picture> </div> <div class="SliderTestimonials__slider__content"> 简单来说，LiveAgent在这个价格段乃至更高的价格段胜于任何其他竞品。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">David Chandler</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Volterman</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/fe765bdfd940153a67b83140727fc081/volterman-185x75.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/a94ba463cb21799fbb7cbf9d751f2ad5/volterman-185x75.png" alt="Volterman" data-src="https://www.live-agent.cn/wp/urlslab-download/a94ba463cb21799fbb7cbf9d751f2ad5/volterman-185x75.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="140"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/e38629a5a27c26a487f59cc48a5e55cd/David-Chandler-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/5295ad0fbf1badffa8b40496969eb20a/David-Chandler-110x110.jpg" alt="David Chandler" data-src="https://www.live-agent.cn/wp/urlslab-download/5295ad0fbf1badffa8b40496969eb20a/David-Chandler-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="141"></picture> </div> <div class="SliderTestimonials__slider__content"> 这不仅是一个非常划算的选择，而且有着强大的功能包。 <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">David Chandler</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Caucasus Communications Service</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/570828677c35f73f69874dd93bf96f3c/Caucasus_Communications_Service-185x68.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.cn/wp/urlslab-download/2746180d18f749a15d541e98e49b4770/Caucasus_Communications_Service-185x68.png" alt="Caucasus Communications Service" data-src="https://www.live-agent.cn/wp/urlslab-download/2746180d18f749a15d541e98e49b4770/Caucasus_Communications_Service-185x68.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="142"></picture> </div> </div> </div> </div> </li> </ul> </div> </section> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-b967668 elementor-section-full_width Text Text--faq Block--learnMore elementor-section-height-default elementor-section-height-default" data-id="b967668" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-47dc032 wrapper__wide" data-id="47dc032" data-element_type="column"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-6463b53 Block--learnMore__header elementor-widget elementor-widget-text-editor" data-id="6463b53" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-a-complete-guide-to-the-best-call-center-software">A complete guide to the best call center software</h2> <p>In the realm of customer service, having reliable <a href="https://www.liveagent.com/call-center-software/" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US" onover-preload="1">call center solution software</a> can be a key to your success. In the following article, we’re going to have a look at the ins and outs of various call center platforms and systems, so you can decide which one is the best for you.</p> </div> </div><div class="wrapper__wide Post__container"><div class="Post__sidebar"><div class="SidebarTOC-wrapper"> <div class="SidebarTOC"> <div class="SidebarTOC__slider slider splide"> <div class="splide__track"> <ul class="SidebarTOC__content splide__list"><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-how-does-a-call-center-software-work" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">How does a call center software work?</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-why-use-call-center-solution" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">Why use call center solution?</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-who-uses-call-center-software" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">Who uses call center software?</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-types-of-call-center-software" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">Types of call center software</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-benefits-of-call-center-software" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">Benefits of call center software</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-excellent-customer-experience" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">Excellent customer experience</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-increased-conversions" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">Increased conversions</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-cost-efficient" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">Cost-efficient</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-improved-customer-service-management" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">Improved customer service management</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-builds-rapport-with-customers" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">Builds rapport with customers</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-multichannel-support" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">Multichannel support</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-enhanced-productivity" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">Enhanced productivity</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-better-security" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">Better security</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-higher-kpis" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">Higher KPIs</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-call-analytics" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">Call analytics</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-how-to-choose-the-best-call-center-software" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">How to choose the best call center software</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-support" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">Support</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-security" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">Security</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-ability-to-scale-up-down" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">Ability to scale up/down</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-software-limitations" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">Software limitations</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-collaboration-options" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">Collaboration options</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-network-reliability" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">Network reliability</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-integrations" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">Integrations</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-top-25-providers-of-call-center-platforms" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">Top 25 providers of call center platforms</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-1-liveagent" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">1. LiveAgent</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-2-ringcentral" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">2. RingCentral</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-3-genesys" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">3. Genesys</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-4-cloudtalk" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">4. CloudTalk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-5-hubspot" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">5. HubSpot</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-6-five9" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">6. Five9</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-7-zendesk" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">7. Zendesk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-8-talkdesk" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">8. Talkdesk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-9-vonage" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">9. Vonage</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-10-freshdesk" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">10. Freshdesk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-11-avaya" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">11. Avaya</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-12-callhippo" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">12. CallHippo</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-13-3cx" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">13. 3CX</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-14-dialpad-ai" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">14. Dialpad AI</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-15-bitrix24" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">15. Bitrix24</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-16-aircall" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">16. Aircall</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-17-twilio" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">17. Twilio</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-18-dixa" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">18. Dixa</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-19-nextiva" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">19. Nextiva</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-20-nice-cxone" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">20. Nice CXone</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-21-ujet" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">21. UJET</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-22-ringover" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">22. Ringover</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-23-vicidial" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">23. VICIdial</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-24-channels" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">24. Channels</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-25-avoxi" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">25. Avoxi</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-what-is-the-best-call-center-software" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans">What is the best call center software?</a></li> </ul> </div> </div> </div> </div></div><div class="Signup__sidebar-wrapper"><div class="Signup__sidebar urlslab-skip-keywords Trial"> <div class="Signup__sidebar__title">开始免费试用</div> <div class="Signup__sidebar__subtitle">30 days free trial</div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="Trial"> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="text" data-type="text" name="fullname" placeholder="全名" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="email" name="email" placeholder="电子邮件" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> </div> <div data-id="domainFieldmain" class="Signup__sidebar__item Signup__sidebar__item domain"> <div class="InputWrapper"> <input type="text" data-type="text" name="subdomain" placeholder="公司名" required="required" autocomplete="off" maxlength="25"> <div class="Signup__sidebar__item__domain">.ladesk.com</div> </div> <div class="Signup__sidebar__item__info Tooltip"> <div class="Signup__sidebar__item__info__icon ComparePlans__info-icon fontello-info"></div> <div class="Tooltip__text Tooltip__text--right">为您的LiveAgent子域选择一个名称。大多数人使用他们的公司名或团队名。</div> </div> <div class="ErrorMessage"></div> </div> <div data-id="regionFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <div class="FilterMenu isSingleSelect"> <div class="FilterMenu__title flex flex-align-center"> <span>Choose your region (datacenter location)</span> </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_NA" value="NA" data-title="Americas (US)"> <label for="signup_sidebar_region_NA"> <span>Americas (US)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_EU" value="EU" data-title="Europe & Africa (EU)"> <label for="signup_sidebar_region_EU"> <span>Europe & Africa (EU)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_AS" value="AS" data-title="Asia & Pacific (SG)"> <label for="signup_sidebar_region_AS"> <span>Asia & Pacific (SG)</span> </label> </div> </div> </div> </div> </div> <div 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hreflang="zh-hans" onover-preload="1">条款</a> 和 <a title="隐私政策" href="/yinsi-zhengce/" hreflang="zh-hans" onover-preload="1">隐私政策</a>.</p> </div> <div class="Signup__sidebar__reviews__title">被最优秀的企业所信赖</div> <div class="Signup__sidebar__reviews"> <div class="Signup__sidebar__reviews--item"> <a href="/jiangxiang/" title="G2 Crowd" hreflang="zh-hans" onover-preload="1"> <svg width="16" height="16" viewbox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="m11.275 11.399 1.801 3.04c-2.647 1.972-6.766 2.21-9.816-.06C-.249 11.764-.825 7.302 1.053 4.09 3.214.396 7.258-.421 9.861.178c-.07.149-1.63 3.296-1.63 3.296s-.123.007-.193.009a4.5 4.5 0 0 0-1.957.515c-1.368.694-2.294 2.004-2.47 3.495-.091.745.015 1.5.307 2.194a4.49 4.49 0 0 0 1.067 1.548 4.607 4.607 0 0 0 2.569 1.233 4.575 4.575 0 0 0 2.692-.413c.318-.155.588-.326.904-.562.041-.025.077-.057.125-.094Z" 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class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div><div class="Content BlogPost__content Post__content"> <div class="elementor-element elementor-element-c526e1c checklist elementor-widget elementor-widget-text-editor" data-id="c526e1c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-how-does-a-call-center-software-work">How does a call center software work?</h2> <p><a href="https://www.liveagent.com/call-center-software/" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US" onover-preload="1">Call center software</a> is, first and foremost, a call management tool that automates the flow of <a href="https://www.live-agent.cn/xuehui/inbound-vs-outbound-call-center/" urlslab_href_old="/academy/inbound-vs-outbound-call-center/" title="了解入站和出站呼叫中心类型及关键指标，用 LiveAgent 提升效率与客户体验，免费试用30天，立即体验！" hreflang="zh-hans" onover-preload="1">incoming and outgoing calls</a>.</p> <p>The quality of call center support you provide is closely tied to the quality of the call center system you use.</p> <p>This type of software usually facilitates the following operations:</p> <ul> <li>checking the company database to identify the caller</li> <li>matching the caller to their <a href="https://www.liveagent.com/blog/best-crm-software/" title="Discover 2025's top 10 CRM software with features, pricing, and benefits. Boost sales, streamline processes, and improve customer relations!" hreflang="en-US" onover-preload="1">CRM profile</a> if there is one, and displaying their information to the customer support agent</li> <li>queuing incoming calls – this depends on the software’s configuration (IVR, ACD, etc.)</li> <li>facilitating the phone interaction between the customer and the agent</li> <li>based on the outcome of the conversation, the software allows the agent to change the status of the ticket</li> <li>enabling the completion of all the post-call activities – changing customer details, logging the interaction into other company applications, etc.</li> </ul> <p>Of course, these are not all of the call center operations this type of software enables. Most of the automated call center software out there has additional capabilities like call recording, providing analytics, power dialer, etc.</p> <h2 id="h-why-use-call-center-solution">Why use call center solution?</h2> <p>Call center software allows your customers to reach the <a href="https://www.live-agent.cn/tezheng/departments/" urlslab_href_old="/features/departments/" title="提升客户满意度和效率！使用 LiveAgent 的帮助台部门功能，享自动 Ticket 分配和实时对话，立即免费试用！" hreflang="zh-hans" onover-preload="1">customer care department</a> as well as members of your sales team and talk to them in real-time. Although some may argue that in this modern age there are other ways to contact a business, the fact is that 50% of customers of different age groups still use phones to resolve their inquiries.</p> <p>All <a href="https://www.live-agent.cn/xuehui/customer-centric-culture/" urlslab_href_old="/academy/customer-centric-culture/" title="了解如何在2024年打造以客户为中心的企业文化，提升客户体验，建立长期忠诚关系，实现业务增长！" hreflang="zh-hans" onover-preload="1">customer-centric businesses</a> are aware that providing a superior customer experience is what drives conversion, helps close deals, and reduces customer churn. Reliable call center software aids in this department tremendously. It allows your customer service agents to resolve customer issues quickly and efficiently while providing a high level of personalized service.</p> <p>Having your callcenter solution integrated with other business apps will streamline the operations of your call center. And in turn, you will boost your KPIs, increase conversions, enhance customer retention, and provide better service.</p> <h2 id="h-who-uses-call-center-software">Who uses call center software?</h2> <p>Every call center uses some type of call center system regardless of if it is only for its <a href="https://www.live-agent.cn/tezheng/cti-integration/" urlslab_href_old="/features/cti-integration/" title="提升呼叫中心效率与客户体验！了解CTI计算机电话集成的功能与优势，开始免费试用LiveAgent！" hreflang="zh-hans" onover-preload="1">computer telephony integration</a> (CTI) feature to make and receive calls, or for the modern automated experience.</p> <p>As the <a href="https://www.liveagent.com/contact-center-software/" title="Discover the 12 best contact center software of 2025! Streamline customer service, boost profits, and find the perfect fit for your business." hreflang="en-US" onover-preload="1">contact center software market</a> continues to grow and evolve, different contact centers have different needs and requirements for call center applications. Therefore, it’s crucial that you carry out research and evaluate which call center software solution is the one that will benefit your business the most.</p> <h2 id="h-types-of-call-center-software">Types of call center software</h2> <p>Because call centers can be so diverse, there are various types of call center software to accommodate everybody’s needs.</p> <p>Following are the call center solutions based on how their technologies get stored:</p> <ul> <li><strong>Hosted call center solutions</strong> – the software is handled by the provider</li> <li><strong>Cloud call center software solutions</strong> – the call center software with all its technology is stored in the cloud and hosted by a vendor</li> <li><strong>On-premise call center solutions</strong> – all the necessary technology is located on-premise</li> </ul> <p>And these are the call center solution types based on their operations:</p> <ul> <li><a href="https://www.live-agent.cn/kehu-zhichi-biaodan/inbound-call-center/" urlslab_href_old="/customer-support-glossary/inbound-call-center/" title="入站式呼叫中心提升客户满意度，降低放弃率。LiveAgent 提供 IVR、智能路由等功能，优化呼叫处理！" hreflang="zh-hans" onover-preload="1"><strong>Inbound call center software</strong></a> – allows companies to manage incoming calls</li> <li><a href="https://www.live-agent.cn/kehu-zhichi-biaodan/outbound-call-center/" urlslab_href_old="/customer-support-glossary/outbound-call-center/" title="提升销售与客户服务！了解出站式呼叫中心功能、用途及收益，用LiveAgent优化客户沟通，免费试用30天！" hreflang="zh-hans" onover-preload="1"><strong>Outbound call center software</strong></a> – enables businesses to reach out to their potential customers and prospects via cold calling, customer surveys, etc.</li> <li><strong>Blended call center software</strong> – this type of call center software allows the agents to make both inbound and outbound calls and handle customer queries across multiple communication channels</li> </ul> <h2 id="h-benefits-of-call-center-software">Benefits of call center software</h2> <p>Let’s have a look at some of the benefits a call center system can bring to your business.</p> <h3 id="h-excellent-customer-experience">Excellent customer experience</h3> <p>The truth of the matter is that picking up a phone and talking to an expert is way quicker and easier than writing long emails trying to come to a solution. Customers appreciate their inquiries resolved quickly without the need to wait hours, sometimes days, for a response from your customer service team. Sprinkle in a bit of personalized care and friendliness from the staff, and you’re looking at <a href="https://www.live-agent.cn/kehu-manyidu-ruanjian/" urlslab_href_old="/customer-satisfaction-software/" title="提升客户服务满意度，获取忠实客户！使用LiveAgent软件，享受多渠道解决方案和高级报告功能。立即免费试用！" hreflang="zh-hans" onover-preload="1">satisfied customers</a> who look forward to doing business with you again.</p> <h3 id="h-increased-conversions">Increased conversions</h3> <p>Did you know that engaged customers buy 90% more frequently and are willing to spend more per transaction? Reliable call center software helps keep your clients satisfied and engaged with your business.</p> <h3 id="h-cost-efficient">Cost-efficient</h3> <p>With call center agent software, you’re paying a lower price for a robust set of features. You can easily operate a 24/7 contact center handled entirely by a remote team of customer care reps.</p> <h3 id="h-improved-customer-service-management">Improved customer service management</h3> <p>Working hand-in-hand with other business applications, call center software enables you to always stay on top of your customer interactions, solutions to their issues, and more. It helps your team stay organized and focused even on busy days.</p> <h3 id="h-builds-rapport-with-customers">Builds rapport with customers</h3> <p>It’s necessary to keep up a professional, but still friendly image. It allows you to build relationships with your customers and even boosts the word of mouth marketing.</p> <h3 id="h-multichannel-support">Multichannel support</h3> <p>Various call center software can be connected to email, live chat, SMS, social media, and more to help you provide a <a href="https://www.liveagent.com/customer-experience-software/" urlslab_href_old="https://www.liveagent.com/blog/how-to-provide-a-flawless-customer-experience/" title="Discover the best customer experience software for 2025! Explore tools with live chat, ticketing & social media integration. Boost CX today!" hreflang="en-US" onover-preload="1">holistic customer experience</a>.</p> <h3 id="h-enhanced-productivity">Enhanced productivity</h3> <p>Not only can you provide a 24/7 service, but also advanced features like interactive voice response (IVR), automatic call distribution (ACD), automatic callback, skill-based routing, and predictive dialer boost the productivity of your contact center agents.</p> <h3 id="h-better-security">Better security</h3> <p>Keeping customer data safe is one of the most important aspects of running a successful business. Most call center software provides integrated security features and performs actions like instant cloud backup.</p> <h3 id="h-higher-kpis">Higher KPIs</h3> <p><a href="https://www.live-agent.cn/xuehui/best-practices-industry-standards/" urlslab_href_old="/academy/best-practices-industry-standards/" title="了解12个顶级呼叫中心行业指标，如服务水平、首次解决率等，助力优化绩效！免费试用LiveAgent！" hreflang="zh-hans" onover-preload="1">Call center metrics</a> like average handle time (AHT), first contact resolution rate, call abandonment rate, average hold time, and many others are directly correlated to the <a href="https://www.liveagent.com/call-center-software/" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US" onover-preload="1">call center phone software</a> you use. For example, thanks to your <a href="https://www.liveagent.com/call-center-software/" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US" onover-preload="1">call center system</a> being connected to customer relationship management (CRM), the first contact resolution rate in call centers is between 70-75%.</p> <h3 id="h-call-analytics">Call analytics</h3> <p>The more insights you can get, the better. Providing <a href="https://www.live-agent.cn/tezheng/analytics-overview/" urlslab_href_old="/features/analytics-overview/" title="分析概览助您优化客户服务，精准洞察改进领域，多渠道数据报告支持，立即免费试用提升业务表现！" hreflang="zh-hans" onover-preload="1">advanced analytics and reports</a> allows you to study call center performance, agent utilization, the average speed of answer, and others. This not only helps you optimize your call center operations but also identifies any outliers among your agents.</p> <h2 id="h-how-to-choose-the-best-call-center-software">How to choose the best call center software</h2> <p>To be able to identify the top call center software for you, it is recommended to write a list of needs and requirements for your contact center solution.</p> <p>Do you want to add phone support to your contact options? Are phone interactions a primary way to contact your business? Do you plan on expanding your call center in the future?</p> <p>Ask yourself as many questions as you can come up with. It will help you make more educated decisions and choose call center software that will truly encompass all your business needs.</p> <p>Following are some strategies that you can use when picking the call center management software for you.</p> <h3 id="h-support">Support</h3> <p>Nobody expects to run into issues, but it’s better to be safe than sorry. When choosing call center software, go for one that has reliable customer support that can quickly solve any potential issues. Keep in mind that if you’re waiting for the provider’s support, your customers may be waiting for yours.</p> <h3 id="h-security">Security</h3> <p>Have a really good look into how robust the security features are. You don’t want to underestimate the importance of keeping all private information and customer data safe and secure.</p> <h3 id="h-ability-to-scale-up-down">Ability to scale up/down</h3> <p>It’s only natural that when your business grows, so does the volume of customer interactions. Pick a call center system that you can scale up or down based on your needs so you can expand your business without having to worry about insufficient call center capabilities.</p> <h3 id="h-software-limitations">Software limitations</h3> <p>No software is perfect. There are some limitations you will have to deal with, no matter how robust or expensive the software you choose is. Maybe it’s missing a customizable popular feature you’d like to explore. Or maybe the fact that there is no real-time monitoring of phone calls is a problem for you. Decide which software limitations are dealbreakers and which ones you can learn to live with.</p> <h3 id="h-collaboration-options">Collaboration options</h3> <p>In a contact center environment, your team has to be able to work together seamlessly. When choosing <a href="https://www.liveagent.com/call-center-software/" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US" onover-preload="1">call software</a>, look at the features that facilitate collaboration. How easy it is to transfer a call from one agent to another? Are they able to share <a href="https://www.live-agent.cn/tezheng/notes/" urlslab_href_old="/features/notes/" title='了解 LiveAgent 内部帮助台备注功能，用于工单、顾客或企业的额外信息记录与提醒，提升团队协作效率！"' hreflang="zh-hans" onover-preload="1">internal notes</a> and make internal calls or send internal messages? Features like these tend to get overlooked but they affect contact centers’ productivity more than people realize.</p> <h3 id="h-network-reliability">Network reliability</h3> <p>Your day-to-day operations in call centers greatly depend on how reliable the network you use is. Don’t forget to check the network reliability of the contact center software you consider purchasing.</p> <h3 id="h-integrations">Integrations</h3> <p>Being able to provide a unified experience to your customers is what makes a difference. <span style="font-weight: 400;">Offering a great integration capability is what makes</span> it possible for your software to connect with different sites so you can create a smooth and consistent experience for your clients.</p> <h2 id="h-top-25-providers-of-call-center-platforms">Top 25 providers of call center platforms</h2> <h3 id="h-1-liveagent">1. LiveAgent</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/cddb973e823b0e5ea7d175aa2989dbe0/LiveAgent-Ticketing-system-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="LiveAgent Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/208372bcac039d94a7e793a8ad6723e6/LiveAgent-Ticketing-system-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="144"></picture></p> <p><em>Best call center software for businesses in the fields of eCommerce, Insurance, SaaS, etc. that look toward future expansion.</em></p> <p><a href="https://www.liveagent.com/" title="Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers." hreflang="en-US" onover-preload="1">LiveAgent</a> is a helpdesk solution used by over 40 000 customers around the world that provides reliable call center software and many other <a href="https://www.live-agent.cn/tezheng/" urlslab_href_old="/features/" title="了解 LiveAgent 的多渠道服务台软件功能，提升您的客户服务体验。探索 Ticket 管理系统、代理管理、冲突侦测、审计日志等全面特性，适合各种规模的企业，实现高效沟通与自动化操作。" hreflang="zh-hans" onover-preload="1">advanced features</a>. With multiple automation options and a large number of available integrations, you will never struggle to provide <a href="https://www.liveagent.com/academy/good-customer-service/" urlslab_href_old="https://www.liveagent.com/customer-support-glossary/best-customer-service/" title="Learn the definition, tips, benefits, and real-life examples of good customer service to boost loyalty and create exceptional experiences!" hreflang="en-US" onover-preload="1">excellent customer service</a>.</p> <h4 id="h-key-features">Key features:</h4> <ul> <li>Inbound and outbound call center</li> <li>IVR</li> <li>ACD</li> <li>Automatic callback</li> <li>Ticketing</li> <li>Unlimited call recordings</li> <li>Call center management</li> <li>CRM integration</li> <li>Self-service portal & knowledge base</li> <li>Analytics and reporting</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-007deb4 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="007deb4" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a6fbf4c" data-id="a6fbf4c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-8e63ba5 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="8e63ba5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-pros">Pros:</h4> <ul> <li>Omnichannel experience</li> <li>Over 60 VoIP provider integrations</li> <li>Easy to set up and use</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fb16f9a" data-id="fb16f9a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f3862f0 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="f3862f0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-cons">Cons:</h4> <ul> <li>Tech support is available 24/7, but it is located in the EU</li> <li>Unable to log into two browsers with one account at the same time</li> <li>No real-time call monitoring</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-c9a3558 checklist elementor-widget elementor-widget-text-editor" data-id="c9a3558" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-liveagent-s-customers">LiveAgent’s customers</h4> <p>Some of the most known customers of this software include industry giants like Forbes, Huawei, Nascar, BMW, and Yamaha.</p> <h4 id="h-pricing">Pricing</h4> <p>LiveAgent offers a completely free version. Although, if you want to take advantage of its additional features, you can choose from three pricing options, including $9, $29, and $49 a month. The last option includes excellent call center capabilities.</p> <p>Before committing to one of the paid plans, you can sign up for a 14-day free trial, so you can explore what you’ll be getting.</p> <h3 id="h-2-ringcentral">2. RingCentral</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/d85ed8765253c94b943ef2fab0945b76/Ringcentral-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Ringcentral Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/5fb65611392c15840c8e6d76873629d9/Ringcentral-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="145"></picture></p> <p><em>Best call center software for businesses of all sizes.</em></p> <p>RingCentral contact center is a cloud-based solution that offers a robust set of features all contained within one convenient app. With well-known customers across all industries, you can be sure that you will receive the best quality service.</p> <h4>Key features:</h4> <ul> <li><a href="https://www.liveagent.com/callback-software/" title="Boost customer satisfaction with LiveAgent's automated callback software! Save time, reduce call abandonment, and improve support seamlessly." hreflang="en-US" onover-preload="1">Virtual call center</a></li> <li>Auto-dialer</li> <li>Callback scheduling</li> <li>Call logging and monitoring</li> <li>Real-time reporting</li> <li>Call recording</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-cf54f7e elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="cf54f7e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-74ffe0e" data-id="74ffe0e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-db6d96c checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="db6d96c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>500+ integrations on Zapier</li> <li>Easy call switching between devices</li> <li>User-friendly UI</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-85cd385" data-id="85cd385" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6d6b9a6 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="6d6b9a6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Difficult to communicate with customer support</li> <li>No real-time updates</li> <li>It can be buggy at times</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-16d7f9f checklist elementor-widget elementor-widget-text-editor" data-id="16d7f9f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-ringcentral-s-customers">RingCentral’s customers</h4> <p>Among RingCentral’s customers, you can find Bennett International, Lush Cosmetics, and Chatterkick.</p> <h4>Pricing</h4> <p>You can pay for RingCentral’s services either monthly or annually. Starting at $14.99 a month, you can get the essentials including unlimited calling in US and Canada. For more advanced features, you can opt for plans including $20.99, $26.24, and $37.49 per month.</p> <p>You can try RingCentral contact center for free if you sign up for their 15-day free trial. You can extend this period by taking advantage of a 30-day risk-free money-back guarantee.</p> <h3 id="h-3-genesys">3. Genesys</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/f21fa8c4792af0d037417cd1eb228667/Genesys-Call-Center-software-homepage.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Genesys Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/90b63fa9d85558b09cae1f52f1b3d412/Genesys-Call-Center-software-homepage.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="146"></picture></p> <p><em>Best call center software for all companies looking for an easy-to-use cloud call center solution.</em></p> <p>You can be one of the over 70 000 customers worldwide that trust Genesys with their contact center operations.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>Predictive dialer</li> <li>Callback scheduling</li> <li>ACD</li> <li>IVR</li> <li>Auto dialer</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-dbe5054 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="dbe5054" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-af8c0ac" data-id="af8c0ac" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-a8cc19b checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="a8cc19b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Easy to set up IVR</li> <li>Gamification</li> <li>Real-time dashboard</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5ce0d2b" data-id="5ce0d2b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-84d806e checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="84d806e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Unintuitive UI</li> <li>Difficulties using softphones on Linux</li> <li>Difficult to communicate with customer support</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-2c7b57e checklist elementor-widget elementor-widget-text-editor" data-id="2c7b57e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-genesys-s-customers">Genesys’s customers</h4> <p>Genesys is trusted by many businesses including Xerox, Uplift, and Heineken Mexico.</p> <h4>Pricing</h4> <p>You can start using Genesys at a price point of $75 per agent per month and then upgrade to plans costing $110 and $150. All of these pricing options are billed annually.</p> <p>You can try Genesys for free with their 30-day free trial.</p> <h4 id="h-alternative-software-options">Alternative software options</h4> <p>Evaluate <a href="https://www.live-agent.cn/genesys-tidaifangan/" urlslab_href_old="/genesys-alternative/" title="寻找Genesys替代方案？LiveAgent提供更快实时对话、强大工单系统及社媒整合！14天免费试用，无需信用卡。" hreflang="zh-hans" onover-preload="1">Genesys alternatives</a></p> <h3 id="h-4-cloudtalk">4. CloudTalk</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/c5d0e4b0e73227c2d5a0b580e80658b2/CloudTalk-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="CloudTalk Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/ed9c12c2452d3df69ec0ae903c7d70b2/CloudTalk-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="147"></picture></p> <p><em>Best call center software for mid-sized companies that are aiming for growth.</em></p> <p>CloudTalk offers over 70 advanced calling features. This call center software is typically used for sales and outbound calling with many advanced features like skills-based routing, automation, and unlimited call queues.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>VoIP</li> <li>Automation options</li> <li>Skills-based routing</li> <li>Real-time reporting</li> <li>Auto dialer, power dialer, automatic dialing</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3768233 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3768233" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1827200" data-id="1827200" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f005e9b checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="f005e9b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Quality management</li> <li>2500+ app integrations</li> <li>Unlimited call queues</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-34be01b" data-id="34be01b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-99779eb checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="99779eb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Only the Custom includes SLAs</li> <li>Unavailable multimedia messages</li> <li>Audio conferencing is limited to three people</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-c55462d checklist elementor-widget elementor-widget-text-editor" data-id="c55462d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-cloudtalk-s-customers">CloudTalk’s customers</h4> <p>CloudTalk boasts a large client base including DHL, Yves Rocher, and Rosenberg.</p> <h4>Pricing</h4> <p>CloudTalk offers three pricing plans including $25, $30, and $50. You can also contact their team and request a custom pricing plan, so it fits your exact needs.</p> <p>You can sign up for a 14-day free trial to get acquainted with its capabilities.</p> <h3 id="h-5-hubspot">5. HubSpot</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/8b81f89387e618dde345f32897800858/Hubspot-Ticketing-system-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Hubspot Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/715b3291763fa19b2238314f92405c32/Hubspot-Ticketing-system-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="148"></picture></p> <p><em>Best call center software for growing teams in businesses across all industries.</em></p> <p>HubSpot offers its extensive services to over 100 000 businesses across more than 120 countries, so you can be sure that this well-established software provider will take good care of your business operations.</p> <h4>Key features:</h4> <ul> <li>Broad customer database</li> <li>Collaborations tools</li> <li>Contact management</li> <li>Third-party integrations</li> <li>Self-service portal</li> <li>Extensive reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-e929336 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="e929336" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-254b841" data-id="254b841" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-63f5935 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="63f5935" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Streamlined reporting and tracking process</li> <li>Data visualization</li> <li>Great customer support</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fbf1857" data-id="fbf1857" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-58a75f8 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="58a75f8" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>The free plan lacks access to tech support</li> <li>Steep learning curve </li> <li>Ticket functionality is limited</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-5ab505f checklist elementor-widget elementor-widget-text-editor" data-id="5ab505f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-hubspot-s-customers">HubSpot’s customers</h4> <p>HubSpot’s worldwide customer base includes companies like DocPlanner, SoundCloud, and GoFundMe.</p> <h4>Pricing</h4> <p>Some of HubSpot’s standard features are available for free. However, you can subscribe to HubSpot Service Hub’s paid software for €41, €414, or €1104 a month. However, these prices are flexible due to set-up and onboarding fees.</p> <p>If you’d like to try it out, you can sign up for a 14-day free trial.</p> <h4>Alternative software options</h4> <p>Look into <a href="https://www.liveagent.com/alternatives/hubspot-service-hub/" urlslab_href_old="/hubspot-service-hub-alternative/" title="Discover 16 top HubSpot alternatives for CRM & customer service in 2024! Compare features, pricing & integrations to boost efficiency." hreflang="en-US" onover-preload="1">HubSpot alternatives</a>.</p> <h3 id="h-6-five9">6. Five9</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/bf569898bc1b4009fdeb46bf1ec553b8/Five9-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Five9 Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/7d8f865b1af795a8ea6821e41e74a981/Five9-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="149"></picture></p> <p><em>Best call center software for businesses ready to transfer from on-premise solutions to the cloud.</em></p> <p>Five9 Intelligent Cloud Contact Center uses the power of practical artificial intelligence (AI) to boost customer satisfaction rates for more than 2000 clients.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>Preview dialer</li> <li>Practical AI tools</li> <li>Collaboration tools</li> <li>IVR</li> <li>Predictive analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-dd38abb elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="dd38abb" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-542fa9a" data-id="542fa9a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c39aa69 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="c39aa69" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Intelligent routing</li> <li>Call screening</li> <li>Minimal software requirements</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-957ec20" data-id="957ec20" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-0c43c0b checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="0c43c0b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Limited capability to stop spam calls</li> <li>Unintuitive UI</li> <li>Occasional connectivity errors</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-a89bbbd checklist elementor-widget elementor-widget-text-editor" data-id="a89bbbd" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-five9-s-customers">Five9’s customers</h4> <p>Among Five9’s customers, you can find businesses including Zevas, Rochester Institute of Technology, and Bakkt.</p> <h4>Pricing</h4> <p>Five9 offers four pricing plans consisting of $149, $169, $199, and $229 billed monthly.</p> <h3 id="h-7-zendesk">7. Zendesk</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/415630df6f41f70a0f4e122247f8aa8d/Zendesk-Ticketing-system-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Zendesk Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/c7ac6cb36b57f3245005c68c2b41bc1f/Zendesk-Ticketing-system-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="150"></picture></p> <p><em>Best call center software for smaller and mid-sized businesses committed to delivering the best customer service.</em></p> <p>Zendesk provides call center software that is fully integrated with their helpdesk platform. With its large client base, you can rest assured that Zendesk will take care of your call center needs.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>Native integration options</li> <li>Workflow management</li> <li>ACD</li> <li>IVR</li> <li>Performance metrics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3f7a751 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3f7a751" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3b4e1b5" data-id="3b4e1b5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-ec46d1d checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="ec46d1d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Over 100 third-party integrations</li> <li>Robust knowledge base and self-service options</li> <li>Great uptime</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7cf9155" data-id="7cf9155" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-aaa2967 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="aaa2967" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Not many collaboration options</li> <li>No way to prioritize tickets</li> <li>Difficult to communicate with customer support</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-5a89dd1 checklist elementor-widget elementor-widget-text-editor" data-id="5a89dd1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-zendesk-s-customers">Zendesk’s customers</h4> <p>Modsy, BoxyCharm, and Vimeo are some of the clients that use Zendesk’s software.</p> <h4>Pricing</h4> <p>Zendesk offers three pricing options consisting of $19, $49, and $99 per month per user billed annually.</p> <p>If you’d like to test it out, you can sign up for their 30-day free trial.</p> <h4>Alternative software options</h4> <p>Check out <a href="https://www.live-agent.cn/zendesk-tidaifangan/" urlslab_href_old="/zendesk-alternative/" title="寻找 Zendesk 替代方案？LiveAgent 提供更高客户满意度、效率、性价比，免费试用，数据轻松迁移！" hreflang="zh-hans" onover-preload="1">Zendesk alternatives</a>.</p> <h3 id="h-8-talkdesk">8. Talkdesk</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/bad04e04d793f469be642434de19c36c/Talkdesk-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Talkdesk Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/a6879ef4b01c93e58fdd2de4c21e2b97/Talkdesk-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="151"></picture></p> <p><em>Best call center software for companies employing a minimum of 5 agents looking to improve relationships with their customers.</em></p> <p>Talkdesk’s cloud-based call center software offers 25+ integrations with various business tools to help boost your sales and provide excellent customer support.</p> <h4>Key features:</h4> <ul> <li>Outbound and inbound call center solution</li> <li>VoIP</li> <li>IVR</li> <li>Callback scheduling</li> <li>ACD</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-8522bce elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="8522bce" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a166e2f" data-id="a166e2f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-04a2b44 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="04a2b44" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>User-friendly </li> <li>Call reliability</li> <li>Reliable customer support</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-729f11a" data-id="729f11a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6eca6a3 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="6eca6a3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Insufficient knowledge base</li> <li>Lacks the ability to change the ringtone</li> <li>Insufficient mobile app</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-34c9b25 checklist elementor-widget elementor-widget-text-editor" data-id="34c9b25" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-talkdesks-customers">Talkdesks’ customers</h4> <p>Across all industries, clients like ClickPay, Canon, and Accenture rely on Talkdesk’s software.</p> <h4>Pricing</h4> <p>Besides their custom pricing plan, Talkdesk has three options to choose from including $75, $95, and $125 per user per month.</p> <p>If you’d like to have a look at their software before purchasing it, you can sign up for a free trial.</p> <h3 id="h-9-vonage">9. Vonage</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/364c01afde59e7043d55e4b89552f14a/Vonage-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Vonage Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/e0a5f2397dc14cf93583948828e2e1c3/Vonage-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="152"></picture></p> <p><em>Best call center software for large enterprises that put customer experience and team collaboration at the forefront.</em></p> <p>Vonage offers 40+ business features that will make your calls and video conferences easy to manage.</p> <h4>Key features:</h4> <ul> <li>VoIP</li> <li>Presentation streaming</li> <li>Voice mail</li> <li>IVR</li> <li>Recording</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-db02eb0 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="db02eb0" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-daee4a6" data-id="daee4a6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2572b84 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="2572b84" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Great voice quality</li> <li>Reliable mobile app</li> <li>Easy to use</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-81715ef" data-id="81715ef" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-d14bb0e checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="d14bb0e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Some international numbers might be blocked until submitting a request to allow them</li> <li>Laggy history settings</li> <li>Difficult to communicate with customer support</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-3dc628d checklist elementor-widget elementor-widget-text-editor" data-id="3dc628d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-vonage-s-customers">Vonage’s customers</h4> <p>Many businesses like Key Travel, Cambly, and Apptivo use Vonage’s products and services.</p> <h4>Pricing</h4> <p>Vonage offers pricing plans for their customers, starting at $19.99, $29.99, and $39.99 per line per month plus taxes and fees.</p> <p>You can also try it out for free when you sign up for Vonage’s 14-day free trial.</p> <h3 id="h-10-freshdesk">10. Freshdesk</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/7fdf9cb23c39d075e6cc8467fa665c21/Freshdesk-Ticketing-system-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Freshdesk Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/e8d2cd5cf87ef459648b7f6c3b2e5554/Freshdesk-Ticketing-system-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="153"></picture></p> <p><em>Best call center software for companies across all industries aiming to provide an amazing customer experience.</em></p> <p>Freshdesk is an established platform in the field of customer support with over 50 000 customers worldwide.</p> <h4>Key features:</h4> <ul> <li>Call center management</li> <li>Routing</li> <li>Ticketing</li> <li>Self-service portal</li> <li>Collaboration tools</li> <li>Workforce management</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-0d909fc elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="0d909fc" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c5366fe" data-id="c5366fe" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-fc1d3a6 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="fc1d3a6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Reliable 24/7 customer support</li> <li>Workforce optimization</li> <li>Affordable</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-55cb0ad" data-id="55cb0ad" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-14793b7 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="14793b7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Limited reporting features</li> <li>Tickets can get lost while transferring between teams</li> <li>Not enough customization options</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-fae4b57 checklist elementor-widget elementor-widget-text-editor" data-id="fae4b57" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-freshdesk-s-customers">Freshdesk’s customers</h4> <p>Some of the Freshdesk’s clients include Netflix, Evernote, and Optimum Financial Solutions.</p> <h4>Pricing</h4> <p>To use Freshdesk’s core features, sign up for their free plan. If you’d like to experience a full range of the software’s capabilities, you can opt for €15, €39, or €49 agent/month plans.</p> <p>Furthermore, you can try Freshdesk during a 21-day free trial.</p> <h4>Alternative software options</h4> <p>Review Freshdesk alternatives.</p> <h3 id="h-11-avaya">11. Avaya</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/7bb270b5302393c0d44b98523f84591c/Avaya-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Avaya Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/1f4cc3efe5814664c6cabb3f94fc8a44/Avaya-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="154"></picture></p> <p><em>Best call center software for businesses that strive to deepen connections with their customers.</em></p> <p>Avaya is a cloud-based software solution that will make your virtual conferences truly enjoyable.</p> <h4>Key features:</h4> <ul> <li>Contact management</li> <li>Automated routing</li> <li>IVR</li> <li>Call recording</li> <li>Voice mail</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2f268b8 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2f268b8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fe1b945" data-id="fe1b945" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-ca98aa3 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="ca98aa3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Easy to use </li> <li>Easily scalable</li> <li>Customizable interface</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-628ea8a" data-id="628ea8a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-8300305 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="8300305" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Lack of self-service</li> <li>No multilingual customer support</li> <li>Insufficient third-party integrations</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-6ac6c31 checklist elementor-widget elementor-widget-text-editor" data-id="6ac6c31" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-avaya-s-customers">Avaya’s customers</h4> <p>You may recognize some of Avaya’s customers, including Datamark, Fiber Industries, and Treated.com.</p> <h4>Pricing</h4> <p>If you’re considering subscribing to Avaya’s services, contact their sales representatives and get a pricing plan made for you.</p> <h3 id="h-12-callhippo">12. CallHippo</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/2b38ac9887fc8de5f3f350208ad7116d/Callhippo-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="CallHippo Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/71273dab49d5df18d40d10dbf0f4264a/Callhippo-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="155"></picture></p> <p><em>Best call center software for businesses of all sizes aiming to boost growth.</em></p> <p>CallHippo helps over 5000 companies worldwide provide the best customer service to their customers.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>IVR</li> <li>ACD</li> <li>Predictive and automatic dialing</li> <li>Telemarketing management</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-c725bc5 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="c725bc5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bb066c2" data-id="bb066c2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5f0e8e4 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="5f0e8e4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Clear and user-friendly dashboard</li> <li>Easy to set up</li> <li>Affordable</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e8caba1" data-id="e8caba1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1ab1535 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="1ab1535" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Occasional connectivity issues</li> <li>Difficult to communicate with customer support</li> <li>Limited reporting capabilities</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-a4cfb2a checklist elementor-widget elementor-widget-text-editor" data-id="a4cfb2a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-callhippos-s-customers">CallHippos’s customers</h4> <p>Among businesses that use CallHippo, you can find Brioso Technologies, Aspire, and Altvalora.</p> <h4>Pricing</h4> <p>CallHippo offers four pricing plans you can choose from including €15, €22, €36, and €45 per user per month. You can also purchase further add-ons.</p> <h3 id="h-13-3cx">13. 3CX</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/8c11ff325cdb5f75b08350934f0ee037/3CX-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="3CX Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/bc89c6f32d11f17218e9c44a9e011b32/3CX-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="156"></picture></p> <p><em>Best call center software for a wide range of companies who want to cut their telco costs while keeping high levels of customer satisfaction.</em></p> <p>3CX is trusted by more than 600 000 companies across all industries, so you can be sure you will be in good hands.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>Call routing</li> <li>ACD</li> <li>IVR</li> <li>Audio/video conferencing</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-dda2aec elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="dda2aec" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fc0ffd0" data-id="fc0ffd0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1b4df87 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="1b4df87" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Mobile apps for iOS and Android</li> <li>Easy to set up and use</li> <li>Reliable customer support</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-498a195" data-id="498a195" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-bb2449d checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="bb2449d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Occasional connectivity issues</li> <li>Call logs can be hard to navigate</li> <li>Not enough customization options</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-62a7f32 checklist elementor-widget elementor-widget-text-editor" data-id="62a7f32" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-3cx-s-customers">3CX’s customers</h4> <p>3CX has many different customers including Toyota, Wilson, and American Express.</p> <h4>Pricing</h4> <p>You can use some of 3CX’s software features free of charge. However, if you’d like to take advantage of their more advanced features, you can sign up for one of the following plans: €150, €235, or €270 for their hosted option. If you’d like to use the self-managed solution, you can pay €135, or €170.</p> <p>The first year of using 3CX’s software is considered a free trial period.</p> <h4>Alternative software options</h4> <p>Evaluate <a href="https://www.live-agent.cn/3cx-tidaifangan/" urlslab_href_old="/3cx-alternative/" title="寻找3CX替代方案？LiveAgent是最佳选择！享受无初始费用、24/7全天候客户服务、无需信用卡的14天免费试用。LiveAgent整合邮件、实时对话、呼叫中心、社交媒体等多种沟通工具，提升企业沟通效率。立即探索更多！" hreflang="zh-hans" onover-preload="1">3CX alternatives</a>.</p> <h3 id="h-14-dialpad-ai">14. Dialpad AI</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/246f10483f6f4a4fda502f87340c1944/Dialpad-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Dialpad AI Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/4e0ca2c94f5441daecc4905ab48a6379/Dialpad-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="157"></picture></p> <p><em>Best call center software for businesses of all sizes which are not afraid of innovation.</em></p> <p>Dialpad offers a reliable software solution that offers an automated, yet highly personalized experience.</p> <h4>Key features:</h4> <ul> <li>IVR</li> <li>ACD</li> <li>Inbound and outbound call center solution</li> <li>Automated routing</li> <li>Power dialer</li> <li>Performance management</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-02c6f9b elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="02c6f9b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-db31397" data-id="db31397" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c803242 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="c803242" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Many configuration options</li> <li>Easy to set up and use</li> <li>Switching live calls between devices</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-193f441" data-id="193f441" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-52e7530 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="52e7530" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Insufficient how-tos</li> <li>Occasional connectivity issues</li> <li>Lacks some internal communication features</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-ce98290 checklist elementor-widget elementor-widget-text-editor" data-id="ce98290" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-dialpad-ai-s-customers">Dialpad AI’s customers</h4> <p>Dialpad has a large customer base including companies like Fenway Health, Uber, and Clear Capital.</p> <h4>Pricing</h4> <p>You can use Dialpad’s software for €20, or €25 per user per month, or you can request a custom pricing plan to fit your exact needs.</p> <p>You can try this software solution for free if you sign up for the 14-day free trial.</p> <h3 id="h-15-bitrix24">15. Bitrix24</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/8e3579ebb8c25117f28151e89fdc8494/Bitrix24-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Bitrix24 Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/deb7d5c211f5dc6cd531eb5aa38bb213/Bitrix24-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="158"></picture></p> <p><em>Best call center software for small companies with remote teams that want to have effective collaboration.</em></p> <p>Bitrix24 is an ideal solution for companies that want to increase their sales whether they are at the office or on the other end of the world. Bitrix24 provides both cloud-based and on-premise solutions so it can fit your business perfectly.</p> <h4>Key features:</h4> <ul> <li>Inbound and outbound call center</li> <li>ACD</li> <li>IVR</li> <li>Automated routing</li> <li>Predictive and auto-dialer</li> <li>Performance metrics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-09c2312 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="09c2312" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a1a680c" data-id="a1a680c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-fd7c74a checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="fd7c74a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Easy to integrate</li> <li>Customizable UI</li> <li>Reliable app for Android</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b92d73c" data-id="b92d73c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7fc1ea7 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="7fc1ea7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Insufficient file-sharing</li> <li>Difficult to reach tech support</li> <li>Steep learning curve</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-0966ca1 checklist elementor-widget elementor-widget-text-editor" data-id="0966ca1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-bitrix24-s-customers">Bitrix24’s customers</h4> <p>Companies that use Bitrix24’s software include PC Pulse, Cargo, and Compara.</p> <h4>Pricing</h4> <p>You can experience some of the basic features completely free of charge with Bitrix24’s free plan. However, if you want to take advantage of their additional features, including call center software, you can subscribe to a $39, $79, or $159 per month plan. If you prefer an on-premise system, you can purchase a one-time license costing either $2990 or $24990 for enterprises.</p> <p>Before committing to any of these paid plans, you can try Bitrix24 using their 30-day free trial.</p> <h4>Alternative software options</h4> <p>Look into <a href="https://www.live-agent.cn/bitrix24-tidaifangan/" urlslab_href_old="/bitrix24-alternative/" title="快速从 Bitrix24 切换至 LiveAgent，提升客户支持！免费迁移，5 分钟搞定，体验多渠道支持软件的优势。" hreflang="zh-hans" onover-preload="1">Bitrix24 alternatives</a>.</p> <h3 id="h-16-aircall">16. Aircall</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/d450a2f41690aefd21c226ff1633c67e/Aircall-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Aircall Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/33bee9229a9af23f754ece28dd9acba7/Aircall-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="159"></picture></p> <p><em>Best call center software for all the companies that conduct sales and support through phone.</em></p> <p>More than 9000 customers trust Aircall’s cloud-based call center software with their contact center operations.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>ACD</li> <li>IVR</li> <li>Call center management</li> <li>Call recording</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3ed0d11 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3ed0d11" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8bf3ab1" data-id="8bf3ab1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9feb805 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="9feb805" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Easy to set up</li> <li>Good call quality</li> <li>Extensive knowledge base</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5852749" data-id="5852749" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9072f83 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="9072f83" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Lack of customization</li> <li>Does not accept text messages</li> <li>It can be laggy at times </li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-b2a9058 checklist elementor-widget elementor-widget-text-editor" data-id="b2a9058" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-aircall-s-customers">Aircall’s customers</h4> <p>Among businesses that use Aircall’s software, you can find Avocado, Jobilla, and Birdies.</p> <h4>Pricing</h4> <p>Aircall’s basic plan starts at €30 per month billed annually. If you’d like to get access to more features, you will pay €50 per month also billed annually. Furthermore, you can contact Aircall and get a custom pricing plan that will fit your needs perfectly.<br>Before you decide to subscribe to a paid plan, you can try Aircall for free with their 7-day free trial.</p> <h4>Alternative software options</h4> <p>Check out <a href="https://www.liveagent.com/blog/aircall-alternative/" urlslab_href_old="/aircall-alternative/" title="Discover the top 15 Aircall alternatives for 2025! Compare features, pricing, and support to find the best communication tools for your business." hreflang="en-US" onover-preload="1">Aircall alternatives</a>.</p> <h3 id="h-17-twilio">17. Twilio</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/20efafef05c807eeb0c690cdbd3e2c26/Twilio-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Twilio Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/e77b04a6cfe3b345f0d8997d99cffc4e/Twilio-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="160"></picture></p> <p><em>Best call center software for companies of all sizes that need a reliable call center software solution.</em></p> <p>Twilio is a customer engagement platform that allows you to provide truly personalized support to your clients.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>ACD</li> <li>IVR</li> <li>Audio/video conferencing</li> <li>Collaboration tools</li> <li>Call routing</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-182aa91 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="182aa91" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4d67507" data-id="4d67507" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2f03eaf checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="2f03eaf" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Reliable customer support</li> <li>Automation options</li> <li>Extensive knowledge base</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c90a4d5" data-id="c90a4d5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-032f47c checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="032f47c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Requires advanced IT skills</li> <li>Insufficient analytics and reporting</li> <li>Insufficient mobile apps</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-f9d6ec1 checklist elementor-widget elementor-widget-text-editor" data-id="f9d6ec1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-twilio-s-customers">Twilio’s customers</h4> <p>Some of the well-known companies that use Twilio include DoorDash, Allergan, and Lyft.</p> <h4>Pricing</h4> <p>Twilio’s pricing to initiate calls starts at 2 cents per minute. To receive calls, the price starts at $1 monthly per phone number and 1 cent per minute.</p> <p>You can try Twilio for free when you sign up for their 45-day free trial.</p> <h3 id="h-18-dixa">18. Dixa</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/2a20f3c78f55b8e7c46c1151d304ea31/Dixa-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Dixa Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/d070d893d43cd3a94e65c51bb9fd35ab/Dixa-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="161"></picture></p> <p><em>Best call center software for businesses of all sizes that strive to provide an amazing experience to their customers.</em></p> <p>Dixa allows its customers to provide a truly multi-channel experience to their customers in small or large contact centers.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>VoIP</li> <li>IVR</li> <li>Multi-channel data collection</li> <li>Collaboration tools</li> <li>Employee activity monitoring</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-20e7a68 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="20e7a68" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5575012" data-id="5575012" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f175d70 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="f175d70" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>AI-optimized knowledge base</li> <li>Good uptime</li> <li>UI is easy to navigate</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0713654" data-id="0713654" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-225e51a checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="225e51a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Occasional issues with call forwarding</li> <li>Insufficient analytics </li> <li>No call transcription</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-852e786 checklist elementor-widget elementor-widget-text-editor" data-id="852e786" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-dixa-s-customers">Dixa’s customers</h4> <p>Some of Dixa’s happy customers include Organic Basics, Rapha, and Too Good To Go.</p> <h4>Pricing</h4> <p>You can contact Dixa’s sales team to book a demo call and get a customized pricing plan.</p> <p>However, if you want to try it out, you can sign up for their free trial.</p> <h4>Alternative software options</h4> <p>Review Dixa alternatives.</p> <h3 id="h-19-nextiva">19. Nextiva</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/672b15d16faaad9930697fc5329783f5/Nextiva-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Nextiva Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/a86f8a2f915c2a1868c938ae8abb62ea/Nextiva-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="162"></picture></p> <p><em>Best call center software for larger businesses that look for a reliable enterprise software solution.</em></p> <p>Nextiva offers a reliable and secure call center software system that over 80 000 companies around the world rely on.</p> <h4>Key features:</h4> <ul> <li>IVR</li> <li>ACD</li> <li>Activity dashboard</li> <li>Audio/video conferencing</li> <li>Predictive and auto-dialer</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-7196726 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7196726" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3ac360d" data-id="3ac360d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-b2506bf checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="b2506bf" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Reliable mobile app</li> <li>Great uptime</li> <li>Easy to manage</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5e9bd3a" data-id="5e9bd3a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4a15ff4 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="4a15ff4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Steep learning curve</li> <li>Uploading audio files can be difficult at times </li> <li>Sometimes it’s difficult to reach tech support</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-c1565d5 checklist elementor-widget elementor-widget-text-editor" data-id="c1565d5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-nextiva-s-customers">Nextiva’s customers</h4> <p>You may recognize some of Nextiva’s customers including Taco Bell, Pac-12, and Buffalo Bills.</p> <h4>Pricing</h4> <p>You can subscribe to one of the three pricing plans Nextiva offers, including $18.95, $22.95, or $32.95 per user per month. All of these options can be billed monthly or annually.</p> <p>You can try out some of Nextiva’s features by signing up for the 7-day free trial.</p> <h3 id="h-20-nice-cxone">20. Nice CXone</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/c670c12a1d6f2015bae8c21ac4ba829b/Nice-CXone-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Nice CXone Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/92bbbcabfa4e391d7d4e8b42c6666a76/Nice-CXone-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="163"></picture></p> <p><em>Best call center software for companies of all sizes looking to improve relationships with their clients.</em></p> <p>Nice CXone empowers its clients to harness the powers of AI and automation to deliver the best customer experience possible.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>Automated routing</li> <li>Progressive dialer</li> <li>Ticket management</li> <li>Call recording</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-db01fa3 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="db01fa3" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c928a52" data-id="c928a52" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-ab3e7d7 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="ab3e7d7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>UI is easy to navigate</li> <li>Good call quality</li> <li>Clear and user-friendly dashboard</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-41613c4" data-id="41613c4" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-778d6f3 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="778d6f3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Lacks customization</li> <li>It can be slow at times </li> <li>Insufficient custom reports</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-bc984c1 checklist elementor-widget elementor-widget-text-editor" data-id="bc984c1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-nice-cxone-s-customers">Nice CXone’s customers</h4> <p>Nice CXone is trusted by many customers including Columbia Sportswear, Radisson Hotels, and Teleflora.</p> <h4>Pricing</h4> <p>You can take advantage of Nice CXone’s features starting at $100 per month per feature.</p> <p>If you’d like to try it out before making a purchase, you can sign up for their 60-day free trial.</p> <h3 id="h-21-ujet">21. UJET</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/d611e797a67e9376793a4e9f77092fe1/UJET-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="UJET Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/1faf34bec2664b608c180b1ed987164f/UJET-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="164"></picture></p> <p><em>Best call center software for mid-sized and large companies that want to bring the best support to their clients.</em></p> <p>If you employ at least 50 contact center agents, UJET is an excellent call center software for you.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>IVR</li> <li>ACD</li> <li>Call routing</li> <li>Call recording</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-696d7ce elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="696d7ce" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-61c7fe1" data-id="61c7fe1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-fc6055e checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="fc6055e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Easy integration with Linux</li> <li>Reliable customer support</li> <li>Helpful tracking tools</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9698061" data-id="9698061" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-bb09bfa checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="bb09bfa" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Insufficient native reporting functionality</li> <li>It can be slow at times </li> <li>Occasional connectivity issues</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-328bc0b checklist elementor-widget elementor-widget-text-editor" data-id="328bc0b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-ujet-s-customers">UJET’s customers</h4> <p>Among businesses that use UJET’s software, you can find Wag!, Instacart, and Zettle.</p> <h4>Pricing</h4> <p>UJET’s software is available for purchase for $65, $69, $99, or $120 a month.</p> <p>If you’d like to try UJET without committing to a paid subscription, you can register for a free trial.</p> <h3 id="h-22-ringover">22. Ringover</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/3f69e555c6829e683565ad501c8de20a/Ringover-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="UJET Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/3c572c6006db9762a32819e7c7f90b4b/Ringover-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="165"></picture></p> <p><em>Best call center software for small to mid-sized businesses across all industries.</em></p> <p>Ringover is a simple to implement and use software with 40+ business tools that allow you to have all the customer information at hand.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>Collaboration tools</li> <li>ACD</li> <li>IVR</li> <li>Video conferencing</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-bd11985 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="bd11985" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ba66602" data-id="ba66602" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-b29c696 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="b29c696" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Intuitive user interface</li> <li>Shadowing features</li> <li>Clear and easy to use dashboard</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-87e96b1" data-id="87e96b1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-66a73aa checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="66a73aa" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Notifications may lag at times</li> <li>Occasional connectivity issues</li> <li>Occasional delays</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-1a98e2b checklist elementor-widget elementor-widget-text-editor" data-id="1a98e2b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-ringover-s-customers">Ringover’s customers</h4> <p>Ringover has over 10 000 clients including Sherpany, Klaxoon, and Clausematch.</p> <h4>Pricing</h4> <p>You can subscribe to Ringover for €19 or €39 per user per month. If you’d like to get a custom pricing plan, you can contact Ringover’s sales team.</p> <p>Furthermore, you can try this software solution for free if you sign up for a 7-day free trial.</p> <h3 id="h-23-vicidial">23. VICIdial</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/677c956611aed8df820febc083de9eeb/VICIdial-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="VICIdial Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/300f2d5f90d56d9991683ab4dd78a078/VICIdial-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="166"></picture></p> <p><em>Best call center software for every business that doesn’t appreciate vendor lock-in.</em></p> <p>VICIdial is an open-source contact center software that is used by more than 140 000 customers worldwide.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>IVR</li> <li>Predictive dialer</li> <li>ACD</li> <li>Call routing</li> <li>Call recording</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-22884b1 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="22884b1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4cb6720" data-id="4cb6720" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-bd3623a checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="bd3623a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Free of charge</li> <li>Easily scalable</li> <li>Compatible with Linux</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a37a08a" data-id="a37a08a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1e446a0 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="1e446a0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Steep learning curve</li> <li>Outdated interface</li> <li>Difficult to set up without advanced IT skills</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-141be28 checklist elementor-widget elementor-widget-text-editor" data-id="141be28" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-vicidial-s-customers">VICIdial’s customers</h4> <p>VICIdial is used by clients like Directo, Homebase, and PROS.</p> <h4>Pricing</h4> <p>You can use VICIdial’s call center software completely free of charge.</p> <h3 id="h-24-channels">24. Channels</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/5bf04fc749d7049628a5bd5fa4c86427/Channels-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="VICIdial Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/6800f05ebb1b8f53d025b0d3fe566968/Channels-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="167"></picture></p> <p><em>Best call center software for businesses of all sizes in eCommerce and online retail.</em></p> <p>Channels is a cloud-based data-powered business phone system that allows you to easily connect with your clients.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>Callback scheduling</li> <li>IVR</li> <li>Activity dashboard</li> <li>Call recording</li> <li>Call routing</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-6bc3a1c elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6bc3a1c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bfc3ffd" data-id="bfc3ffd" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-980fdc9 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="980fdc9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Reliable customer support</li> <li>Easy to set up</li> <li>Affordable</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-af87dd1" data-id="af87dd1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-a761fd2 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="a761fd2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Slow downloading from the cloud</li> <li>It can be glitchy at times</li> <li>Insufficient custom reports</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-061c135 checklist elementor-widget elementor-widget-text-editor" data-id="061c135" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-channels-s-customers">Channels’s customers</h4> <p>Channels is trusted by many customers including Kodakit, InstaForex, and DocPlanner.</p> <h4>Pricing</h4> <p>Channels allows you to use their essential features, including call center software, free of charge. If you want to take advantage of their advanced options, you can subscribe for $24, or $62 a month.</p> <p>Before deciding to purchase a paid package, you can sign up for a free trial.</p> <h4>Alternative software options</h4> <p>Evaluate <a href="https://www.live-agent.cn/channels-tidaifangan/" urlslab_href_old="/channels-alternative/" title="寻找Channels替代品？试试LiveAgent！多渠道支持，最快在线聊天工具，价格合理，30天免费试用，无需信用卡。" hreflang="zh-hans" onover-preload="1">Channels alternatives</a>.</p> <h3 id="h-25-avoxi">25. Avoxi</h3> <p><picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/8e5c6b6e6cd4100dd2d6cb35636a71fb/Avoxi-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Avoxi Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.cn/wp/urlslab-download/860484cf8bb9e29f8340adb9eac31e54/Avoxi-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="168"></picture></p> <p><em>Best call center software for larger-scale businesses across all industries located anywhere in the world.</em></p> <p>Avoxi has over 20 years of experience in international communications. With its coverage of more than 170 countries, you can be sure that your customers will be able to reach you each time.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>Reporting and analytics</li> <li>IVR</li> <li>Video conferencing</li> <li>Call recording</li> <li>Call routing</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-e60699a elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="e60699a" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f34f5a7" data-id="f34f5a7" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-998bfd1 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="998bfd1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Reliable customer support</li> <li>Easy to set up and use</li> <li>Customization options</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-333456b" data-id="333456b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f1c93ab checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="f1c93ab" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Slow downloading from the cloud</li> <li>The mobile app can be glitchy at times</li> <li>Insufficient self-service</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-d45d542 checklist elementor-widget elementor-widget-text-editor" data-id="d45d542" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-avoxi-s-customers">Avoxi’s customers</h4> <p>You may recognize some of Avoxi’s clients like Moncler, Marriott International, and Black & Decker.</p> <h4>Pricing</h4> <p>You can start using some of Avoxi’s features for free. However, if you want to take advantage of their further features, you can choose from the following options: $19.99 per user or $39.99 per user.</p> <p>Moreover, you can get acquainted with Avoxi’s features during the 7-day trial period.</p> <h2 id="h-what-is-the-best-call-center-software">What is the best call center software?</h2> <p>There are many call center software options to choose from. Let’s have a quick look at the top 5.</p> <ul> <li><strong>LiveAgent</strong> – With its call center capabilities, LiveAgent is the best you can get at an affordable price. LiveAgent boasts a Capterra rating of 4.7 and includes features like automation options, <a href="https://www.live-agent.cn/zhenghe/" urlslab_href_old="/integrations/" title="利用 LiveAgent 的集成、插件和应用程序，最大化提升您的服务台软件价值，提高客户满意度。了解如何通过将 AstraQom、GDMS、Owify 和 2APlus 等 VoIP 服务无缝整合到 LiveAgent 平台，优化您的业务运营。立即访问我们的网页，探索更多关于简化集成过程的有价值信息！" hreflang="zh-hans" onover-preload="1">over 150 integrations</a>, and a robust knowledge base with a self-service portal. It is an excellent option for all businesses striving to provide the best customer service possible.</li> <li><strong>Genesys</strong> – Having over 70 000 customers worldwide, Genesys is an established player in the field of customer service. With a Capterra rating of 4.2, you can rest assured that your contact center operations will be well taken care of.</li> <li><strong>Talkdesk</strong> – If you’re looking for a call center software that will help your team boost <a href="https://www.liveagent.com/blog/customer-engagement-metrics/" urlslab_href_old="https://www.liveagent.com/blog/how-to-build-a-customer-engagement-strategy/" title="Unlock business success with 12 essential customer engagement metrics. Learn how to track, implement, and enhance your strategies in 2024!" hreflang="en-US" onover-preload="1">customer engagement</a>, connect with your clients, and close more deals, look no further. A rating of 4.5 on Capterra shows that Talkdesk’s solution will not disappoint you no matter the industry you are in.</li> <li><strong>Five9</strong> – This call center software leaves little to be desired. Boasting a 4.2 Capterra rating, there is no doubt that Five9’s solution will not disappoint. If you’re trying to <a href="https://www.liveagent.com/blog/branding-tactics/" title="Discover the top 18 branding tactics for 2024 to elevate your business with LiveAgent. From enhancing brand recognition and customer loyalty to hiring top talent, this guide explores essential strategies like public speaking, customer focus, and more. Learn how to make your brand a household name with long-term plans that go beyond logos and color schemes. Uncover the benefits of effective branding and choose the best tactics for your business success. Visit now to transform your brand's image today!" hreflang="en-US" onover-preload="1">build brand awareness</a> and strong relationships with your client base, this might be a great option for you.</li> <li><strong>UJET</strong> – If you value software that is accessible and compatible with mobile platforms, UJET might be the one for you. A 4.5 rating on Capterra demonstrates that UJET is a robust call center solution for companies that keep customer-centricity at the top of their priority list.</li> </ul> </div> </div> <div class="elementor-element elementor-element-e951ca8 elementor-widget elementor-widget-spacer" data-id="e951ca8" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> </div></div></div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-b5ada17 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="b5ada17" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-ccb3134" data-id="ccb3134" data-element_type="column"> <div class="elementor-widget-wrap"> </div> </div> <div class="elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-e4aedf3" data-id="e4aedf3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9a737f6 elementor-widget elementor-widget-heading" data-id="9a737f6" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-top-5-call-center-software-compared">Top 5 call center software compared</h2> </div> </div> <div class="elementor-element elementor-element-b0b9439 elementor-widget elementor-widget-html" data-id="b0b9439" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="AlternativeTable"> <table class="AlternativeTable__table"> <thead> <tr> <th scope="col">Call Center software</th> <th scope="col">LiveAgent <div class="ComparePlans__tooltip AlternativeTable__icon-padding"> <div class="info-icon"></div> <span class="ComparePlans__tooltip__text"><a href="/mian-fei-shi-yong/" title="注册LiveAgent，立即开启14天免费试用！无需信用卡，体验卓越客服工具，提高客户满意度。" hreflang="zh-hans" onover-preload="1">Try the top call center software for free!</a> No credit card required.</span> </div> </th> <th scope="col">Genesys </th> <th scope="col">Talk desk </th> <th scope="col">Five9 </th> <th scope="col">UJET </th> </tr> </thead> <tbody> <tr> <th scope="row">Capterra rating <div class="ComparePlans__tooltip AlternativeTable__icon-padding"> <div class="info-icon"></div> <span class="ComparePlans__tooltip__text">Overall software ratings from verified users on Capterra.</span> </div> </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="">4.7</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.7;"></div> <span class="ComparePlans__tooltip__text">(approx. 1k reviews)</span> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="">4.4</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.4;"></div> <span class="ComparePlans__tooltip__text">(approx. 100+ reviews)</span> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="">4.5</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.5;"></div> <span class="ComparePlans__tooltip__text">(approx. 600 reviews)</span> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="">4.2</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.2;"></div> <span class="ComparePlans__tooltip__text">(approx. 400 reviews)</span> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="">4.5</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.5;"></div> <span class="ComparePlans__tooltip__text">(approx. 100+ reviews)</span> </div> </div> </td> </tr> <tr> <th scope="row">Web-based </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> </tr> <tr> <th scope="row">Free version </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">LiveAgent offers free version.</span> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">Genesys doesn't offer free version.</span> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">Talk desk doesn't offer free version.</span> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">Five9 doesn't offer free version.</span> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">UJET doesn't offer free version.</span> </div> </div> </td> </tr> <tr> <th scope="row">Free trial </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">LiveAgent offers free trial.</span> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">Genesys offers free trial.</span> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">Talk desk offers free trial.</span> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">Five9 doesn't offer free trial.</span> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">UJET offers free trial.</span> </div> </div> </td> </tr> <tr> <th scope="row">Starting price </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> $49/agent/month <span class="ComparePlans__tooltip__text">LiveAgent call center software prices start at $49/agent/month.</span> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> $75/agent/month <span class="ComparePlans__tooltip__text">Genesys call center software prices start at $75/agent/month.</span> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> €75/agent/month <span class="ComparePlans__tooltip__text">Talk desk's call center software prices start at €75/agent/month.</span> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> $149/agent/month <span class="ComparePlans__tooltip__text">Five9 call center software prices start at $149/agent/month.</span> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> $65/agent/month <span class="ComparePlans__tooltip__text">UJET call center software prices start at $65/agent/month.</span> </div> </div> </td> </tr> </tbody> </table> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-3f69562" data-id="3f69562" data-element_type="column"> <div class="elementor-widget-wrap"> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-17775ed elementor-section-full_width Text Text--faq Content Block--learnMore elementor-section-height-default elementor-section-height-default" data-id="17775ed" data-element_type="section" data-targetid="ticketing-more"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d2cf470 wrapper__wide" data-id="d2cf470" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-cbae1a1 checklist elementor-widget elementor-widget-text-editor" data-id="cbae1a1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-mistakes-to-avoid-when-buying-call-center-software">Mistakes to avoid when buying call center software</h2> <ul> <li><strong>Insufficient staff training</strong> – It doesn’t matter how powerful or reliable your call center software is when your agents can’t use it properly. Take the time to train your staff and let them get familiar with the new technology. You can do this by booking an expert from the vendor, scheduling seminars, or studying available documentation.</li> <li><strong>No needed features</strong> – Before purchasing a call center software package, take your time and get acquainted with all the features and capabilities it offers. The last thing you want is to make a purchase and then find out that it doesn’t provide what you need.</li> <li><strong>Not taking full advantage of the trial period</strong> – A free trial is an option for you to make an educated decision if you want to commit to a particular solution. It is the time when you can explore and get to know a product or a service so you can decide whether it is something you would like to invest in.</li> <li><strong>Discount dealing</strong> – We all like a good deal. However, sometimes you truly get what you pay for, so make sure that the solution you choose to go with is not only budget-friendly but also has all the capabilities your call center requires.</li> <li><strong>Not looking into the future</strong> – You should have some sort of plan for the future before making a purchase. Make sure that the software you use can be scaled up or down based on the needs of your business.</li> </ul> <h2 id="h-what-to-ask-on-a-demo-call-about-call-center-software-and-the-company">What to ask on a demo call about call center software and the company</h2> <p>A demo call is your time and place to ask questions and get first-hand information from the vendor. Although, sometimes it might be a bit overwhelming and you might forget the questions you planned on asking.</p> <p>Don’t worry, we’ve got you covered.</p> <ul> <li>How can I configure my call center software?</li> <li>How much time will it take to set the call center software up?</li> <li>How long can I keep my call recordings?</li> <li>Can I delete a call recording?</li> <li>Can I record incoming or outgoing calls only?</li> <li>Can I listen to the call in real-time?</li> <li>Can I route incoming calls to certain teams?</li> <li>Can I forward calls to external numbers?</li> </ul> <h2 id="h-implementation-of-call-center-software">Implementation of call center software</h2> <p>The exact steps and actions depend on the provider of your call center automation software solution, the level of customization they allow, how many integrations you need to set up, and many more.</p> <p>It could take a person with no prior IT experience half an hour, or it can take an experienced tech-savvy personnel a whole afternoon to configure everything correctly.</p> <p>The most important, and frankly the only thing you really need to set up LiveAgent call center software is a <a href="https://www.live-agent.cn/kehu-zhichi-biaodan/voip-number/" urlslab_href_old="/customer-support-glossary/voip-number/" title="了解VoIP号码！探索其用途、优势、申请方法及与传统电话的区别，为企业提供低成本高效沟通方案。" hreflang="zh-hans" onover-preload="1">VoIP number</a> that supports SIP trunking. Although for some it is considered a piece of cake, if you need advice or assistance, our amazing team will help you set everything up.</p> <p>But if you’d like to delve deep into the process of setting up your call center, – including call center software – you can use our <a href="/checklists/call-center-setup-checklist/" title="全面呼叫中心设置清单，涵盖目标设定、预算评估、软件选择、员工培训及流程优化，助您轻松上手！" hreflang="zh-hans" onover-preload="1">Call center setup checklist</a> to help you stay organized and make sure that you don’t forget anything important.</p> <h2 id="h-conclusion">Conclusion</h2> <ul> <li><strong>The best all-in-one call center software</strong></li> </ul> <p>Although it is difficult to determine the best call center software for each business, the most reliable one is LiveAgent call center software. With its robust set of features, you can be sure that you will not miss anything your business might need either now, or in the future.</p> <ul> <li><strong>The best call center software with built-in ticketing, and live chat</strong></li> </ul> <p>LiveAgent’s call center software leaves little to be desired. With each customer interaction, be it a call, a <a href="https://www.live-agent.cn/tezheng/live-chat-features/" urlslab_href_old="/features/live-chat-features/" title="实时对话功能帮助客户与支持团队实时沟通，无需下载软件，提高满意度与销售额。免费试用 LiveAgent！" hreflang="zh-hans" onover-preload="1">live chat message</a>, or a social media mention converted to a ticket, you don’t need to ever worry that you’ll miss anything. This way, your customers will feel heard and appreciated every time they reach out to you.</p> <ul> <li><strong>The best feature-rich call center software</strong></li> </ul> <p>If you’re searching for call center software full of amazing features that will take your customer support to the next level, look no further. LiveAgent’s call center software is the right solution for you.</p> <ul> <li><strong>The best value for the price call center software</strong></li> </ul> <p>In the category of cost-saving, LiveAgent is a clear winner. Not only does this call center software allow you to make inbound and outbound calls, <a href="https://www.liveagent.com/academy/support-automation/" title="Discover the power of support automation with LiveAgent! Learn how AI-driven tools streamline customer service, boost productivity, and cut costs while maintaining a balance with human interaction. Explore features like automated ticket distribution, IVR, and automatic callbacks. Try LiveAgent for free and transform your customer support experience!" hreflang="en-US" onover-preload="1">use automation</a>, harness the power of extensive reports, and increase your conversions, but it is also accessible to all the businesses who want to delight their customers while keeping costs low.</p> <ul> <li><strong>The highest-rated call center software</strong></li> </ul> <p>On review sites like Capterra, G2, and TrustRadius, LiveAgent boasts high ratings and great reviews. So if you are the one to listen to the voices of LiveAgent’s clients, you might be on the right path to finding the best call center software for you.</p> <ul> <li><strong>The easiest call center software to set up & use, and integrate</strong></li> </ul> <p>LiveAgent is, no doubt, the way to go if you’re looking for reliable software that is also easy to implement. You can configure, customize, and integrate it in no time without the need to know how to code.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-5232a252 Block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="5232a252" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3e66b4d wrapper" data-id="3e66b4d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-54d65d24 elementor-widget elementor-widget-heading" data-id="54d65d24" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-"><span class="highlight-gradient">常见</span>问题</h2> </div> </div> <div class="elementor-element elementor-element-59faf6f2 elementor-widget elementor-widget-shortcode" data-id="59faf6f2" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="Faq" itemscope itemtype="https://schema.org/FAQPage"> <h2 id="faq"> <span class="highlight"></span></h2> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-">什么是呼叫中心软件？</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>呼叫中心软件是一种帮助企业管理来自客户的入站式电话的解决方案。它可以有很多功能，比如从固定电话或网站式电话进行呼叫，智能路由，自动拨号，甚至通话记录。呼叫中心软件还应该帮助呼叫中心代理访问关于客户的重要信息，比如订单历史，联系信息和以前的Ticket。</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-">呼叫中心软件是如何工作的？</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>呼叫中心软件的工作原理是将来自固定电话或网站的呼叫集中并路由到您的软件中。如果客户进行呼叫，软件会扫描客户数据库，看看是否有关于来电者的信息。然后，这些信息可以被代理访问，并在接听呼叫前进行审查。同时，呼叫会加入队列。一旦接听，电话将被录音，用于培训和提高服务质量。</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-ivr">什么是呼叫中心环境中的IVR？</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>IVR是一种交互式语音响应技术。IVR使计算机能够通过语音命令或者键盘上的按键与人进行交互。IVR在呼叫中心环境中，可以将呼叫路由到相应的代理或部门处。IVR也可以用来检索账户信息或提供反馈。因此，它对企业来说是一个很好的解决方案。</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-">呼叫中心的功能是什么？</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>呼叫中心的主要功能是使客户能够向企业提出关于产品、政策、退货、功能、故障排除或反馈的任何问题。</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-">呼叫中心软件的成本是多少？</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>价格取决于您选择的软件的质量。LiveAgent是一个一体化的帮助台解决方案，其中还包括一个呼叫中心。这个价格是根据你们公司每月需要的代理数量所计算得出的。我们的All-Inclusive订阅包括一个全栈式的呼叫中心，每个代理每月39美元。</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-">呼叫中心软件的好处是什么？</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>呼叫中心软件的好处包括提高代理效率，客户参与度，并改善客户体验，以及增加销售额。</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-49ed9dc4 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="49ed9dc4" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-71aee17d" data-id="71aee17d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-36f50572 elementor-widget elementor-widget-shortcode" data-id="36f50572" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"></div> </div> </div> </div> </div> </div> </section> </div> <div class="SimilarSources"> <div class="wrapper"> <div class="SimilarSources__title h3">Related Articles to 最好的呼叫中心软件</div> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image 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