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Vil I gerne have mere effektive supportagenter?
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2.474zm2.556-4.371c-.082-1.485-1.32-2.639-2.804-2.557-1.485-.082-2.804.99-3.052 2.557zm16.578.99c-.165-2.969 2.144-5.526 5.113-5.608h.247c1.402 0 2.722.577 3.546 1.649V0h2.309v15.753H45.36v-1.485C44.453 15.34 43.133 16 41.731 16c-2.969 0-5.443-2.474-5.361-5.443.082-.082.082-.165.082-.165zm9.072 0c0-1.897-1.567-3.381-3.381-3.381-1.897 0-3.381 1.567-3.381 3.381 0 1.897 1.567 3.381 3.381 3.381a3.344 3.344 0 0 0 3.381-3.381m16.825 3.134 2.062-1.155a3.18 3.18 0 0 0 2.722 1.567c1.32 0 1.979-.66 1.979-1.402s-1.237-1.072-2.639-1.32c-1.814-.412-3.711-.99-3.711-3.216 0-1.732 1.649-3.299 4.206-3.299 1.732-.082 3.381.66 4.371 2.062l-1.897 1.155a2.9 2.9 0 0 0-2.392-1.237c-1.237 0-1.814.577-1.814 1.32s.99.99 2.557 1.32c1.814.412 3.794.99 3.794 3.216 0 1.485-1.32 3.464-4.371 3.464-2.062.165-3.959-.825-4.866-2.474zm15.01-2.557-1.814 1.979v2.804h-2.309V-.001h2.309v10.309l4.866-5.361h2.804l-4.206 4.619 4.289 6.186h-2.557zM29.608 4.784c-2.722 0-5.031 1.814-5.031 4.701v6.351h2.309V9.815a2.515 2.515 0 0 1 2.227-2.804h.495c1.732 0 2.557 1.072 2.557 2.804v6.021h2.474V9.485c0-2.969-2.309-4.701-5.031-4.701"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 eHkYmh Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="MobileNavbarstyle__MenuWrapper-sc-lh7jwa-5 gfYwcv"><a href="/dk/register/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP MobileNavbarstyle__PrimaryLink-sc-lh7jwa-2 hECWgd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Start gratis prøveperiode</span></a><button aria-label="Toggle-mobilmenu" class="MobileNavbarstyle__MenuButton-sc-lh7jwa-8 eRNnFL"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="MobileNavbarstyle__MenuIconHamburger-sc-lh7jwa-6 ghVMHi"><path d="M16 12v1.143H0V12zm0-4.571v1.143H0V7.429zm0-4.572V4H0V2.857z"></path></svg></button></div></div></div></div><div class="MobileNavbarstyle__DropdownWrapper-sc-lh7jwa-14 bWBnJy"></div></nav></div></header><main class="sc-c1b02e98-0 HvyUj" id="main-content" lang="da-DK"><div class="sc-c1b02e98-1 lmTZxn"><section class="Basestyle__BaseRoot-sc-3zktjg-1 dWFANV"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bLyxSP Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h1 class="Headingstyle__HeadingRoot-sc-150xww-0 erblZw">Designet til jer</h1><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Et samtalefokuseret arbejdsområde for agenter</p><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 kWIkIT"><a href="/dk/agent-workspace-tour/" data-interaction-type="button-primary" data-location="hero" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Prøv en selv-guidet rundvisning</a></div></div><div class="StyledCol-sc-inuw62-0 hNuVsR Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27477%27%20height=%27477%27/%3e"/></span><img alt="" fetchpriority="high" src="https://web-assets.zendesk.com/images/p-agent-workspace/agent-workspace-hero-square.jpg" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/></span></span></div></div></div></div></section></div><section class="Basestyle__BaseRoot-sc-3zktjg-1 kkyFbk"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Alt samlet ét sted</h2><p class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">Zendesk er først og fremmest bygget til agenterne, hvilket betyder, at arbejdsområdet for agenter er skabt til dem. Agenterne vil jo gerne levere sublim support uden at skulle skifte mellem dashboards eller bede kunderne om at gentage information. Med de rigtige værktøjer og data kan agenterne gennemføre relevante og personlige samtaler på alle kanaler.</p></div></div></div></div></section><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="StyledTabs-sc-1qaor65-0 hoIXXn Tabsstyle__TabsRoot-sc-18l1o97-0 kIdHtu" data-garden-id="tabs.tabs" data-garden-version="8.76.2"><div role="tablist" data-garden-container-id="containers.tabs" data-garden-container-version="2.0.14" aria-orientation="horizontal" class="StyledTabList-sc-wa5aaj-0 dLlZQP Tabsstyle__TabListRoot-sc-18l1o97-1 bndLKw" data-garden-id="tabs.tablist" data-garden-version="8.76.2"><div tabindex="0" aria-selected="false" role="tab" id=":Re76:__tab:tab-1" aria-controls=":Re76:__panel:tab-1" class="StyledTab-sc-x2pbow-0 dlHPsf Tabsstyle__TabRoot-sc-18l1o97-2 inkYbp" data-garden-id="tabs.tab" data-garden-version="8.76.2">Saml jeres kanaler</div><div tabindex="-1" aria-selected="false" role="tab" id=":Re76:__tab:tab-2" aria-controls=":Re76:__panel:tab-2" class="StyledTab-sc-x2pbow-0 dlHPsf Tabsstyle__TabRoot-sc-18l1o97-2 inkYbp" data-garden-id="tabs.tab" data-garden-version="8.76.2">Kontekst lige ved hånden</div><div tabindex="-1" aria-selected="false" role="tab" id=":Re76:__tab:tab-3" aria-controls=":Re76:__panel:tab-3" class="StyledTab-sc-x2pbow-0 dlHPsf Tabsstyle__TabRoot-sc-18l1o97-2 inkYbp" data-garden-id="tabs.tab" data-garden-version="8.76.2">Samarbejde forenklet</div></div><div aria-hidden="true" role="tabpanel" id=":Re76:__panel:tab-1" hidden="" aria-labelledby=":Re76:__tab:tab-1" class="StyledTabPanel-sc-7lhrmp-0 kYsycP Tabsstyle__TabPanelRoot-sc-18l1o97-3 bftmUB" data-garden-id="tabs.tabpanel" data-garden-version="8.76.2"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"></div></div><div aria-hidden="true" role="tabpanel" id=":Re76:__panel:tab-2" hidden="" aria-labelledby=":Re76:__tab:tab-2" class="StyledTabPanel-sc-7lhrmp-0 kYsycP Tabsstyle__TabPanelRoot-sc-18l1o97-3 bftmUB" data-garden-id="tabs.tabpanel" data-garden-version="8.76.2"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"></div></div><div aria-hidden="true" role="tabpanel" id=":Re76:__panel:tab-3" hidden="" aria-labelledby=":Re76:__tab:tab-3" class="StyledTabPanel-sc-7lhrmp-0 kYsycP Tabsstyle__TabPanelRoot-sc-18l1o97-3 bftmUB" data-garden-id="tabs.tabpanel" data-garden-version="8.76.2"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"></div></div></div></div></div></div><section class="Basestyle__BaseRoot-sc-3zktjg-1 OukHS"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bGwNCO Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Hold fokus</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Følg samtaleopdateringer</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Få live-opdateringer om indgående beskeder, og svar i realtid på tværs af <a href="/dk/service/ticketing-system/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>e-mail</span></a>, <a href="/dk/service/messaging/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>chat</span></a>, <a href="/dk/service/voice/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>telefon</span></a> og <a href="/dk/service/messaging/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>messaging</span></a>. Se, når en kunde skriver et svar via chat, eller når der tikker en ny WhatsApp-besked ind. Hold dig opdateret om diskussioner, du er blevet CC'et på og følger – alt sammen fra ét sted.</p></div><div class="StyledCol-sc-inuw62-0 RErwA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27652%27%20height=%27398%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-agent-workspace/agent-home@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-agent-workspace/agent-home@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-agent-workspace/agent-home@2x.png"/></noscript></span></span></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 OukHS"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 MmDtm Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG bBcjGP" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Rund af på ingen tid.</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Topeffektiv tilpasning</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Tilpas dit arbejdsområde til din supportmedarbejders unikke arbejdsgange med enkel træk og slip-tilpasning af layoutet. Træk dynamisk vigtig kontekst eller apps fra sidepanelet, så det fungerer, som du ønsker. Tilføj hundredvis af apps fra <a href="/dk/marketplace/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Zendesk App Markedsplads</span></a>, og lad supportmedarbejdere fastgøre deres favoritter, så de kan løse problemer hurtigere og med færre klik.</p></div><div class="StyledCol-sc-inuw62-0 gFlDOc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27764%27%20height=%27484%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-agent-workspace/layout-builder@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-agent-workspace/layout-builder@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-agent-workspace/layout-builder@2x.png"/></noscript></span></span></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 fQEpjE"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="VideoEmbedstyle__VideoEmbedRoot-sc-3pobmb-0 cgEXZg"></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 kkyFbk"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Arbejdsområde for agenter i aktion</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Opbyg personlige forbindelser med video</h2></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"></div></div></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 khrxgA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 gWQkY"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="16" viewBox="0 0 21 16" fill="currentColor" class="sc-6ef177d5-0 jpkJFB"><path d="M6.667 2.667h8V0h-8zM0 16h4V4H0zm17.333 0h4V4h-4zm-12 0H16V4H5.333z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Deres udfordring</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">BombBomb gør det muligt for mere end 30.000 kunder at få kontakt ved hjælp af video. Med en enkel Chrome-udvidelse eller mobilapp kan brugerne anvende BombBomb til at optage og sende video-e-mails på få sekunder. For at supportere deres kunder anvender BombBomb en lang række kanaler, herunder e-mail, chat, telefon og sociale medier. Men administrationen af disse kanaler kan godt være udfordrende, og BombBomb kunne se, at agentproduktiviteten faldt.</p></div></div><div class="StyledCol-sc-inuw62-0 khrxgA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 gWQkY"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="16" viewBox="0 0 20 16" fill="currentColor" class="sc-6ef177d5-1 cCGhQ"><path d="M16.535 0 4.352 12.184l3.481 3.481L20.017 3.48zM0 7.833l3.481 3.481 3.481-3.481-3.481-3.481z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Vores løsning</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Teamet skiftede til Zendesk Suite, som giver agenterne adgang til det nye arbejdsområde for agenter. Nu arbejder de med et enkelt sæt værktøjer og processer på tværs af alle kanaler. Og med muligheden for at trække de relevante kundeoplysninger, apps og felter ind oplever de hurtigere svartider på tværs af deres største kanaler – chat og e-mail. Agenterne kan nu svare på chat-henvendelser og følge op via e-mail eller telefon fra det samme sted. Store forandringer hos BombBomb.</p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 kkyFbk"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 cXyPvE Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 heYmwg"><img src="https://web-assets.zendesk.com/images/p-zendesk-support-suite/overview/bomb-bomb-logo.svg" class="Quotestyle__QuoteImg-sc-rczw5k-1 cKaysk"/><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">"Vores kunder kontakter os på forskellige kanaler, herunder e-mail, chat og telefon, og vi vil gerne sikre, at de altid kan få fat i os på deres foretrukne kanal. Med arbejdsområdet for agenter kan vi samle disse kanaler et sted, så vores supportteam kan tilbyde perosnaliserede kundeoplevelser, hvilket i sidste ende har hjulpet os med at booste vores CSAT til 98 %."</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Jonathan Bolton</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">SVP of Operations</p></cite><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div><div class="StyledCol-sc-inuw62-0 eOciey Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG bftXJe" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27450%27%20height=%27563%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-agent-workspace/hands-on-computer.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-agent-workspace/hands-on-computer.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-agent-workspace/hands-on-computer.jpg"/></noscript></span></span></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 ijldgG"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Effektivt arbejdsområde. Styrkede agenter.</h2><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 kWIkIT"><a href="/dk/register/" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Start en prøveperiode</a></div></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div shape="arch" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 beWldA"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-agent-workspace/footer-lamp.jpg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-agent-workspace/footer-lamp.jpg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-agent-workspace/footer-lamp.jpg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-agent-workspace/footer-lamp.jpg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-agent-workspace/footer-lamp.jpg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-agent-workspace/footer-lamp.jpg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-agent-workspace/footer-lamp.jpg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-agent-workspace/footer-lamp.jpg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-agent-workspace/footer-lamp.jpg"/></noscript></span></span></div></div></div></div></div></section></main><footer class="sc-589b3f08-0 kiqZIv"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="sc-589b3f08-4 iMJqiQ"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/dk/" data-interaction-type="link-inline-primary" aria-label="Zendesk" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><svg xmlns="http://www.w3.org/2000/svg" width="22" height="16" viewBox="0 0 22 16" fill="currentColor" theme="[object Object]" class="LinkCollectionstyle__ZendeskIcon-sc-96x2q7-1 hfrOhb"><path d="M0 16h9.753V4.226zM9.753 0A4.876 4.876 0 1 1 0 0zm1.607 16a4.876 4.876 0 1 1 9.753 0zm0-4.226V0h9.753z"></path></svg></a></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 LinkCollectionstyle__LinkCollectionContentWrapper-sc-96x2q7-0 bEEqbX jZifzR" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">De førende inden for kundeservice</h4></div><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Vores produkter</h2><ul><li><a href="/dk/service/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk til kundeservice</span></a></li><li><a href="/dk/platform/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Sunshine Platform</span></a></li><li><a href="/dk/marketplace/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Marketplace</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Produktopdateringer</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" 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type="application/json">{"props":{"pageProps":{"meta":{"alternates":{"de":"https://www.zendesk.de/service/agent-workspace/","es":"https://www.zendesk.es/service/agent-workspace/","fr":"https://www.zendesk.fr/service/agent-workspace/","hk":"https://www.zendesk.hk/service/agent-workspace/","it":"https://www.zendesk.com/it/service/agent-workspace/","kr":"https://www.zendesk.kr/service/agent-workspace/","mx":"https://www.zendesk.com.mx/service/agent-workspace/","nl":"https://www.zendesk.nl/service/agent-workspace/","th":"https://www.zendesk.com/th/service/agent-workspace/","tw":"https://www.zendesk.tw/service/agent-workspace/","au":"https://www.zendesk.com/au/service/agent-workspace/","in":"https://www.zendesk.com/in/service/agent-workspace/","sg":"https://www.zendesk.com/sg/service/agent-workspace/","dk":"https://www.zendesk.com/dk/service/agent-workspace/","se":"https://www.zendesk.com/se/service/agent-workspace/","us":"https://www.zendesk.com/service/agent-workspace/","jp":"https://www.zendesk.co.jp/service/agent-workspace/","br":"https://www.zendesk.com.br/service/agent-workspace/","gb":"https://www.zendesk.co.uk/service/agent-workspace/"},"related":[],"tags":[],"backupLocale":false},"attributes":{"_wp_page_template":"templates/page-agent-workspace.php","_trash_the_other_posts":"0","katamari-agent-workspace-1":"Designet til jer","katamari-agent-workspace-2":"Et samtalefokuseret arbejdsområde for agenter","katamari-agent-workspace-3":"Prøv en selv-guidet rundvisning","katamari-agent-workspace-4":"Alt samlet ét sted","katamari-agent-workspace-5":"Zendesk er først og fremmest bygget til agenterne, hvilket betyder, at arbejdsområdet for agenter er skabt til dem. Agenterne vil jo gerne levere sublim support uden at skulle skifte mellem dashboards eller bede kunderne om at gentage information. Med de rigtige værktøjer og data kan agenterne gennemføre relevante og personlige samtaler på alle kanaler.","katamari-agent-workspace-6":"Saml jeres kanaler","katamari-agent-workspace-7":"Dette arbejdsområde for agenter samler e-mail, voice og beskeder fra sociale medier i den samme brugergrænseflade. Det samles i en samlet tråd, der gør det nemmere for agenter at besvare og følge op. Agenterne kan ubesværet skifte mellem kanaler, når de besvarer kundens henvendelse – for eksempel kan de følge op på en chat via e-mail med omnichannel-komponenten.","katamari-agent-workspace-8":"Kontekst lige ved hånden","katamari-agent-workspace-9":"Alt, I har brug for at vide om kunde, kan nu samles ét sted. Indsaml profiloplysninger, herunder kontaktinformationer, foretrukne sprog og andre noter. I kan også se tidligere kundeudvekslinger, herunder hjemmesidebesøg og aktivitet i webshoppen, for at få det fulde overblik over deres rejse. Tag det skridtet videre med Zendesk Sunshine for at forbinde hændelsesdata fra eksterne kilder.","katamari-agent-workspace-10":"Samarbejde forenklet","katamari-agent-workspace-11":"Agenter har ofte brug for at inddrage andre teams – både interne og eksterne – for at få hurtig hjælp. Med Sideløbende samtaler kan I kontakte enhver afdeling via e-mail eller Slack. På den måde kan I returnere en faktura, få godkendelse fra jura eller blot et råd uden at forlade samtalen med kunden.","katamari-agent-workspace-12":"Saml jeres kanaler","katamari-agent-workspace-13":"Kontekst lige ved hånden","katamari-agent-workspace-14":"Samarbejd på en nem måde","katamari-agent-workspace-15":"Hold fokus","katamari-agent-workspace-16":"Følg samtaleopdateringer","katamari-agent-workspace-17":"Få live-opdateringer om indgående beskeder, og svar i realtid på tværs af \u003ca href=\"/service/ticketing-system/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003ee-mail\u003c/span\u003e\u003c/a\u003e, \u003ca href=\"/service/messaging/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003echat\u003c/span\u003e\u003c/a\u003e, \u003ca href=\"/service/voice/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003etelefon\u003c/span\u003e\u003c/a\u003e og \u003ca href=\"/service/messaging/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003edirekte beskeder\u003c/span\u003e\u003c/a\u003e. Se når en kunde skriver et svar via chat, eller når der tikker en ny WhatsApp-besked ind. På den måde kan I fokusere opmærksomheden dér, hvor den er mest krævet.","katamari-agent-workspace-18":"Rund af på ingen tid.","katamari-agent-workspace-19":"Topeffektiv tilpasning","katamari-agent-workspace-20":"Det er nemt at skifte mellem samtaler med mulighed for hurtigt at opdatere anmodningens metadata ét sted. Opdatér formularer og felter på tværs af kanaler, eller send hurtigt samtalen videre til en kollega. Træk de relevante oplysinger ind ved at integrere over 100 apps i \u003ca href=\"/apps/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eZendesk App Marketplace\u003c/span\u003e\u003c/a\u003e – lige fra personalestyring til agentproduktivitet – for at få et samlet billede af kundens problem og tilbyde hurtig assistance.","katamari-swap-1":"\u003cdiv class=\"wistia_embed wistia_async_yxj2ccth1l\"\u003e\u003c/div\u003e","katamari-agent-workspace-21":"Arbejdsområde for agenter i aktion","katamari-agent-workspace-22":"Opbyg personlige forbindelser med video","katamari-agent-workspace-23":"Deres udfordring","katamari-agent-workspace-24":"BombBomb gør det muligt for mere end 30.000 kunder at få kontakt ved hjælp af video. Med en enkel Chrome-udvidelse eller mobilapp kan brugerne anvende BombBomb til at optage og sende video-e-mails på få sekunder. For at supportere deres kunder anvender BombBomb en lang række kanaler, herunder e-mail, chat, telefon og sociale medier. Men administrationen af disse kanaler kan godt være udfordrende, og BombBomb kunne se, at agentproduktiviteten faldt.","katamari-agent-workspace-25":"Vores løsning","katamari-agent-workspace-26":"Teamet skiftede til Zendesk Suite, som giver agenterne adgang til det nye arbejdsområde for agenter. Nu arbejder de med et enkelt sæt værktøjer og processer på tværs af alle kanaler. Og med muligheden for at trække de relevante kundeoplysninger, apps og felter ind oplever de hurtigere svartider på tværs af deres største kanaler – chat og e-mail. Agenterne kan nu svare på chat-henvendelser og følge op via e-mail eller telefon fra det samme sted. Store forandringer hos BombBomb.","katamari-agent-workspace-27":"\"Vores kunder kontakter os på forskellige kanaler, herunder e-mail, chat og telefon, og vi vil gerne sikre, at de altid kan få fat i os på deres foretrukne kanal. Med arbejdsområdet for agenter kan vi samle disse kanaler et sted, så vores supportteam kan tilbyde perosnaliserede kundeoplevelser, hvilket i sidste ende har hjulpet os med at booste vores CSAT til 98 %.\"","katamari-agent-workspace-28":"Jonathan Bolton","katamari-agent-workspace-29":"SVP of Operations","katamari-agent-workspace-30":"Effektivt arbejdsområde. Styrkede agenter.","katamari-agent-workspace-31":"Start en prøveperiode","_edit_lock":"1683733401:5395","_edit_last":"5395","zen-1":"Få live-opdateringer om indgående beskeder, og svar i realtid på tværs af \u003ca href=\"/service/ticketing-system/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003ee-mail\u003c/span\u003e\u003c/a\u003e, \u003ca href=\"/service/messaging/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003echat\u003c/span\u003e\u003c/a\u003e, \u003ca href=\"/service/voice/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003etelefon\u003c/span\u003e\u003c/a\u003e og \u003ca href=\"/service/messaging/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003emessaging\u003c/span\u003e\u003c/a\u003e. Se, når en kunde skriver et svar via chat, eller når der tikker en ny WhatsApp-besked ind. Hold dig opdateret om diskussioner, du er blevet CC'et på og følger – alt sammen fra ét sted.","zen-2":"Tilpas dit arbejdsområde til din supportmedarbejders unikke arbejdsgange med enkel træk og slip-tilpasning af layoutet. Træk dynamisk vigtig kontekst eller apps fra sidepanelet, så det fungerer, som du ønsker. Tilføj hundredvis af apps fra \u003ca href=\"/marketplace/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eZendesk App Markedsplads\u003c/span\u003e\u003c/a\u003e, og lad supportmedarbejdere fastgøre deres favoritter, så de kan løse problemer hurtigere og med færre klik.","_tms_delivery":"2023-11-01 20:56:51","canonical":"https://www.zendesk.com/dk/service/agent-workspace/","seoTitle":"Vil I gerne have mere effektive supportagenter?","seoDescription":"Klæd jeres agenter bedre på med Zendesks redesignede arbejdsområde for agenter. Ensart kommunikationskanaler i den samme grænseflade for hurtigere svar og nem opfølgning.","seoImage":"https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-8.png","twitterImage":"https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-8.png","robots":"index,max-snippet:-1,max-image-preview:large,max-video-preview:-1,follow","shareLinks":{"twitter":"https://zdsk.co/3u1Cfzu","facebook":"https://zdsk.co/3MsmuIa","linkedin":"https://zdsk.co/3QdYWI0"},"path":"/service/agent-workspace/","title":"Arbejdsområde for agenter","publishedAt":"2022-02-09 10:13:56","updatedAt":"2023-11-01 21:56:51","updatedAtFormatted":"1. 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