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Personnel Accounting | Finance and Administrative Processes Department
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class="language-switcher-language-url block block-language block-language-blocklanguage-interface clearfix" id="block-languageswitcherinterfacetext-2" role="navigation"> <ul class="links"><li hreflang="en" data-drupal-link-system-path="node/20" class="en is-active"><a href="/acc/personnel-accounting" class="language-link is-active" hreflang="en" data-drupal-link-system-path="node/20">EN</a></li><li hreflang="fr" data-drupal-link-system-path="node/20" class="fr"><a href="/fr/acc/section-comptabilite-personnel" class="language-link" hreflang="fr" data-drupal-link-system-path="node/20">FR</a></li></ul> </section> </div> </div> </div> </div> </header> <main role="main"> <a id="main-content" tabindex="-1"></a> <div class="container"> <div class="wrapper-center col-md-9 col-sm-12 col-xs-12"> <div class="region region-content"> <ol class="breadcrumb"> <li > <a href="/content/financial-services">Financial Services</a> </li> <li > <a href="/acc/accounting-services-group">Accounting Services</a> </li> <li class="active"> Personnel Accounting </li> </ol> <div data-drupal-messages-fallback class="hidden"></div> <h1 class="page-header"> <span>Personnel Accounting</span> </h1> <article data-history-node-id="20" about="/acc/personnel-accounting" class="acc full clearfix"> <div class="content"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>The Personnel Accounting section (FAP-ACC-PA) is responsible for calculating, recording, controlling and reporting of accounting transactions concerning CERN's personnel expenditure.</p> <p> The section is split into two distinct services: the Salary Office service and the Claims office service. The Salary Office is in charge of the payroll for Staff, Fellows and Associates, the calculation and deduction of related social contributions (CHIS, pension, etc), advances and the provision of remuneration certificates. They also provide the administrative support regarding voluntary life insurance and voluntary loss of earnings insurance which a member of the personnel can opt to have deducted from their salary. The Claims office controls, records and authorizes for payment all types of claims made by members of the personnel. </p> <p> FAP-ACC-PA is responsible for the accounting provisions relating to employee benefits needed for the IPSAS financial statements, certain accounting controls and operations relating to personnel expenditures, and prepares regular and ad hoc reports on personnel expenditure.</p> <p> </p> <table align="left" border="1" cellpadding="1" cellspacing="1" style="width: 100%"> <thead> <tr> <th class="text-align-center" scope="col">Contacts</th> <th class="text-align-center" scope="col">Additional Resources</th> </tr> </thead> <tbody> <tr> <td> <p><a href="mailto:claims.office@cern.ch">claims.office@cern.ch </a></p> <p><a href="mailto:bureau.salaires@cern.ch">bureau.salaires@cern.ch </a></p> </td> <td> <p><a href="https://admin-eguide.web.cern.ch/en/procedure/life-insurance-helvetia" target="_blank">Helvetia Life Insurance</a><br> <a href="https://admin-eguide.web.cern.ch/en/procedure/loss-earnings-insurance" target="_blank">Loss of Earnings Insurance</a><br> <a href="https://cern.service-now.com/service-portal?id=service_element&name=attestation" target="_blank">Attestation portal</a><br> <a href="https://cern.service-now.com/service-portal?id=privacy_policy&se=personnel-accounting-service&notice=actuarial-studies-provisions" target="_blank">Privacy Notice: Actuarial studies and calculation of provisions (PN01311)</a></p> </td> </tr> <tr> <td> <p><u>Head of Section</u>: Sylvie Dethurens</p> </td> <td class="text-align-center">-</td> </tr> </tbody> </table> <h3> </h3> <h3>FAQ (Frequently Asked Questions)</h3> <p></p> <p></p> </div> </div> </article> <section id="block-cernoverride-cern-subtheme-fap-block-7" class="block block-block-content block-block-contenta4316220-ff4d-4ec9-ab70-a7049a9420e3 clearfix"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><div class="content clearfix"><div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"> <p>Please sign-in to access all information available.</p><?php $returnUrl = "https://" . $_SERVER['HTTP_HOST'] . url('shib_login') . $_SERVER['REQUEST_URI']; $sessioninitiator = shib_auth_get_redirect_base(shib_auth_config('full_handler_url')); $sep="?"; if (preg_match('/\?/', $sessioninitiator)) { $sep='&'; } $forceauthn = ''; //append forceAuthN variable to the login string if (shib_auth_config('forceauthn')) { $forceauthn = '&forceAuthn=1'; } $login_url = check_url($sessioninitiator . $sep . "target=" . urlencode($returnUrl) . $forceauthn); //print $login_url; print l(t('Sign-in with your CERN NICE account'), $login_url, array('attributes' => array('title' => t('Sign in to your CERN account'), 'class' => 'cern-account'))); ?> </div></div></div> </div></div> </section> <section class="views-element-container block block-views block-views-blockfaq-block-7 clearfix" id="block-views-block-faq-block-7"> <div class="form-group"> <div class="view view-faq view-id-faq view-display-id-block_7 js-view-dom-id-42b7412c71640dc8efdaacc4b1dab75bce3017b3cc04d2596877766d37000810 cern-view-display-block cern-view-display-block_7 clearfix"> <div class="view-content clearfix"> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>A currency is not available in EDH, how can I calculate the equivalent in Swiss francs?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-42b7412c71640dc8efdaacc4b1dab75bce3017b3cc04d2596877766d37000810"><div class="field-content"><p>You must email <a href="mailto:claims-office@cern.ch?subject=Conversion%20de%20devises&body=Pouvez%20vous%20convertir%20en%20CHF%20le%20montant%20%3A%0ADevise%20%3A%0AEn%20date%20du%20(date%20de%20retour%20de%20voyage%20ou%20Achats)%3A">claims.office@cern.ch</a>. The e-mail must mention the currency, the amount and the date of travel return. You will receive a reply by e-mail with a calculation of the conversion rate, which you should then attach to your claim in EDH. The request can also be sent via the following <a href="https://cern.service-now.com/service-portal?id=sc_cat_item&name=exchange-rate&se=claims-indemnities">Service Desk form</a>.</p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>Can I receive a payment in cash?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-42b7412c71640dc8efdaacc4b1dab75bce3017b3cc04d2596877766d37000810"><div class="field-content"><table align="center" border="1" cellpadding="1" cellspacing="1" style="width:100%;"> <tbody> <tr> <td> <p class="rtecenter text-align-center"><strong>Considering the current situation related to the COVID-19 pandemic, please note it might be temporarily impossible to issue cash payments. The hours mentioned below can also vary depending on the post office’s opening hours.</strong></p> </td> </tr> </tbody> </table> <p>Payments by cash are possible only in exceptional cases, i.e. only for claimants who have bank accounts in countries where it might be difficult to proceed with a bank transfer.</p> <p><strong>How can I get my payment in cash?</strong></p> <p>Once the claim and the exception to pay in cash have been approved by Personnel Accounting, the beneficiary may collect the payment from the Post office in the shopping center in Meyrin. All necessary information are sent to the beneficiary by email.</p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>Can I receive my payment outside of Switzerland?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-42b7412c71640dc8efdaacc4b1dab75bce3017b3cc04d2596877766d37000810"><div class="field-content"><p>Yes, it is possible to complete a transfer abroad whatever the country. However some accounts have restricted rights and cannot receive transfers in a foreign currency. Since all our transfers are sent in CHF, please check with your bank if your account can receive payments in CHF.</p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>Do I need to send the original documents with the internal mail service?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-42b7412c71640dc8efdaacc4b1dab75bce3017b3cc04d2596877766d37000810"><div class="field-content"><p class="MsoNormal"><span lang="FR-CH">Copies and scans are accepted except for Sundry expenditure claims (original receipts required when applicable)</span><span lang="FR-CH"></span></p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>How can I provide my bank details?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-42b7412c71640dc8efdaacc4b1dab75bce3017b3cc04d2596877766d37000810"><div class="field-content"><p>Bank details must be registered by using the <a href="https://edh.cern.ch/Document/Personnel/BankDetails">EDH Bank form</a>.</p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>How frequently are claims paid?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-42b7412c71640dc8efdaacc4b1dab75bce3017b3cc04d2596877766d37000810"><div class="field-content"><table> <thead> <tr> <th scope="col">Payment method</th> <th scope="col">Payment frequency</th> </tr> </thead> <tbody> <tr> <td>Bank transfer to a Swiss or a foreign bank account</td> <td> <p>Claims are approved every Tuesday and Thursday. Bank transfers are sent 2 to 3 working days after the claims’ final approval in EDH</p> </td> </tr> </tbody> </table> <p> </p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>In order to pay a supplier’s invoice, should I create a TPP claim or a DAI?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-42b7412c71640dc8efdaacc4b1dab75bce3017b3cc04d2596877766d37000810"><div class="field-content"><p>The DAI procedure is the first procedure that should be used to pay a supplier, however it is possible to create TPP claim for expenses related to the activity of a staff member or associate (conference registration fees, membership fees,…). Please note that training courses cannot be paid by TPP (DAI must be used in this case).</p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>Is it possible to pay a subsistence for an EXTERNAL person?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-42b7412c71640dc8efdaacc4b1dab75bce3017b3cc04d2596877766d37000810"><div class="field-content"><p>Yes, it is then necessary to create an official travel claim and to enclose the official invitation letter mentioning the period and the amount. <br> </p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>My bank details have changed, who should I inform?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-42b7412c71640dc8efdaacc4b1dab75bce3017b3cc04d2596877766d37000810"><div class="field-content"><article class="node-3655 node node-frequently-asked-question view-mode-full view-mode-full clearfix"> <div class="field-description"> <p>You have to register your new bank details by using the following EDH form: <a href="https://edh.cern.ch/Document/Personnel/BankDetails/">https://edh.cern.ch/Document/Personnel/BankDetails/</a><br> </p> </div> </article> <p> </p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>What is a proof of payment ?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-42b7412c71640dc8efdaacc4b1dab75bce3017b3cc04d2596877766d37000810"><div class="field-content"><p class="MsoNormal"><span lang="FR-CH">It could be : </span></p> <ul> <li class="MsoListParagraphCxSpFirst"><span lang="FR-CH">An invoice</span> mentionned as paid</li> <li class="MsoListParagraphCxSpMiddle"><span lang="FR-CH">A </span><span lang="FR-CH">statement of account </span>mentionning the expenses</li> <li class="MsoListParagraphCxSpLast"><span lang="FR-CH">A confirmation of payment (by credit card, Paypal…)</span></li> </ul> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>Why has my claim been held by the Personnel Accounting section for several days?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-42b7412c71640dc8efdaacc4b1dab75bce3017b3cc04d2596877766d37000810"><div class="field-content"><article class="node-3643 node node-frequently-asked-question view-mode-full view-mode-full clearfix"> <div class="field-description"> <p>There are several possible reasons:</p> <ul> <li>You have indicated that several documents are to accompany the claim, the Claims Office is waiting to receive these via internal mail.</li> <li>You have indicated that several documents are attached to the claim, but none have been attached in EDH.</li> <li>The Claims Office has sent you a request for further information or documentary evidence.</li> <li>Claims are approved by Personnel Accounting on the days of payments (Tuesday and Thursday). If your claim is treated shortly after the payments, it will stay in Personnel Accounting pool until next payments but it does not necessarily means it is blocked.</li> </ul> <p> </p> </div> </article> <p> </p> </div></div> </div> </div> </div> </div> </div> </section> <section class="views-element-container block block-views block-views-blockfaq-block-4 clearfix" id="block-views-block-faq-block-4"> <div class="form-group"> <div class="view view-faq view-id-faq view-display-id-block_4 js-view-dom-id-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9 cern-view-display-block cern-view-display-block_4 clearfix"> <div class="view-content clearfix"> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>Can I take out income protection insurance through the CERN Staff Association?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9"><div class="field-content"><p>Yes, members of the Staff Association can subscribe to income protection insurance. The premiums and membership fees are deducted in January each year.</p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>How are my contributions to the Health Insurance Scheme and to the Pension Fund calculated if I take parental leave or compassionate leave?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9"><div class="field-content"><p>Parental leave is granted for a minimum of 10 days within a maximum period of three months until the child is three years old. Compassionate leave is granted for a minimum of 10 days within a period of three months per leave year. The contributions to the Health Insurance Scheme and the Pension Fund are obligatory for up to one month. Thereafter these contributions may be optional.</p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>I am currently on unpaid leave and am maintaining my contributions to the Health Insurance Scheme and/or to the Pension Fund. What is the procedure for paying them since I am not in receipt of a salary?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9"><div class="field-content"><p>If your unpaid leave is for a period of between one and three months, the contributions are calculated and debited to a special account as amounts to be charged in due course. The corresponding amounts are subsequently deducted from your salary once your unpaid leave ends. If your unpaid leave is longer than three months, you must go to the Salaries Office to obtain details of the bank account onto which the monthly payment must be made.</p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>I checked my account on the day the salary was paid but I have not yet received my salary. Is this normal procedure?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9"><div class="field-content"><p>No, you should contact the Salaries Office <a href="mailto:bureau.salaires@cern.ch">bureau.salaires@cern.ch</a> to find out what the problem is.</p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>I don't understand the amount of the telephone calls deducted from my payslip. Whom should I contact?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9"><div class="field-content"><p>Telephone calls are automatically deducted from your payslip. If you have any queries, contact: ais-support</p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>I don't understand the deductions for child allowances obtained from an outside source shown on my payslip. Whom should I contact?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9"><div class="field-content"><p>HR Department manages declarations of allowances obtained from other sources: contact Mme Nadége Bordon.</p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>I have altered my declaration of family situation and this modifies the amount of my spouse’s UNIQA premium, but I don't see any corresponding adjustment on my payslip. Is this normal procedure?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9"><div class="field-content"><p>It all depends when you altered your declaration: If you made the alteration after the 10th day of the month, its impact will be shown on your payslip the following month. If you made the alteration before the 10th day of the month, contact ais-support.</p></div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>I have been on sick leave for several months, what consequences will this have on my pay?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9"><div class="field-content"><p>If you did not take out income protection insurance, your salary will be reduced by one third until further notice.</p> <p>If you took out income protection insurance, you will continue to be paid your full salary, with a specific mention on your pay slip indicating the last third of your salary will be paid by UNIQA.</p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>I have changed my bank account details. Whom should I contact to ensure that my salary is paid into my new account?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9"><div class="field-content"><p>The Salaries Office records all new bank account details. You must submit a request via the following secure portal service: <a href="https://cern.service-now.com/service-portal/function.do?name=person-bank-detail-maintenance&s=bank%20details">CERN Service now for Change Bank Details</a></p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>I have received an amendment to my contract indicating that I owe CERN a substantial amount relating to allowances for my children. Will this amount be deducted from my salary in one go?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9"><div class="field-content"><p>The debt can be staggered over a maximum of 6 months provided that it is reimbursed in full before the end of the current year. You should contact the Salaries Office if you wish to use this debt repayment options.</p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>I have Swiss nationality and wish to contribute to the Swiss national pension (AVS) and unemployment insurance schemes, should I contact the administrators of the Geneva canton's fund?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9"><div class="field-content"><p>If you have been employed by CERN as a member of the staff or an associate, the Salaries Office will handle the procedure with your home canton's fund - you should nevertheless register with them. If you were employed under any circumstances, you should contact your canton's fund administrators directly.</p> <p>For more information please see <a href="http://www.ahv-iv.ch/en/Contacts/Cantonal-compensation-offices" target="_blank">Caisses cantonales de compensation</a>.</p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>I must complete military/civil service, which will require me to take leave. What would be the consequences on my pay?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9"><div class="field-content"><p>None. Your salary is not modified. Leave will be deducted in the context of a military/civil service.</p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>I started work on the 15th day of the month but I didn't get a payslip at the end of the month like my colleagues. Is this normal procedure?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9"><div class="field-content"><p>Members of the personnel starting work in the middle of the month do not receive a payslip for that month. They get a payslip for one and a half months the following month.</p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>I started work on the 15th of the month. As I didn't receive a payslip, will I get any salary for the part of the month I worked?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9"><div class="field-content"><p>Yes, you will be paid an amount corresponding to 50% of your basic salary.</p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>I took out income protection insurance and am on long-term sick leave with a reduction of my salary. Should I inform UNIQA or the Staff Association?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9"><div class="field-content"><p>No, CERN will take care of the administrative processes.</p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>I took out income protection insurance from UNIQA. Who pays if my salary is reduced due to long-term sick leave?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9"><div class="field-content"><p>Your salary will continue to be paid at 100%, with CERN invoicing UNIQA for the difference.<br> </p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>I would like to reduce my working hours. How will my contributions to the Health Insurance Scheme and to the Pension Fund be calculated?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9"><div class="field-content"><p>The health insurance contribution remains unchanged except where your spouse works at CERN. In the latter case, your contribution will be calculated on a pro rata basis. Your contribution to the Pension Fund depends on which option you choose: either a reduction on a pro rata basis, or 100% contribution where you bear the cost of both the employer and the employee contributions for the supplementary part. You can request a simulation from the Salaries Office at <a href="mailto:bureau.salaires@cern.ch">bureau.salaires@cern.ch</a>.</p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>I would like to reduce my working hours. Will my allowances be reduced?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9"><div class="field-content"><p>The family allowances, the child allowance, the infant allowance and any allowances received from other sources will remain unchanged</p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>I would like to take out life insurance from Helvetia. How can I subscribe?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9"><div class="field-content"><p>The registration form is available online from the procedure "<a href="https://admin-eguide.web.cern.ch/en/procedure/life-insurance-helvetia">Life Insurance (Helvetia)</a>" in the Admin e-guide. The insurance will be effective 30 days after the subscription. Terms and conditions are available from the same page.<br> </p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>I would like to take out life insurance from Helvetia. Who would benefit from it in case of my death?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9"><div class="field-content"><p>Different situations can occur:</p> <ol> <li>You are married, separated but not divorced, engaged through a PACS agreement or any other official partnership registered by a Member State : your partner will be the beneficiary.</li> <li>By default, the first beneficiaries will be any children, then your mother and father and lastly any legal heirs. The organisation holds the group life insurance.</li> </ol> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>My contract terminates in the middle of a month. Will my final salary be paid on my last day of work?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9"><div class="field-content"><p>Salaries are automatically paid around the 25th of each month.</p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>My spouse has to provide his or her employer with a certificate that he or she is covered by my insurance. How do I obtain this certificate?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9"><div class="field-content"><p>You can request a certificate via the following service portal: <a href="https://cern.service-now.com/service-portal/search.do?q=attestation+financiere" target="_blank">https://cern.service-now.com/service-portal/search.do?q=attestation+financiere</a></p> </div></div> </div> </div> <div class="views-row"> <h3 class="js-views-accordion-group-header"><b>My staff contract specifies an international indemnity which does not appear on my first payslip. Should I contact the Salaries Office?</b></h3> <div class="views-row"> <div class="views-field views-field-field-description views-accordion-header js-views-accordion-header-055d25aa4fa0d906f53f0cd6caf70fc363c29789ecbae681e78dfd4c1ee524e9"><div class="field-content"><p>The international indemnity is paid every six months for six years from the start date of the contract. After the first year the international indemnity decreases annually according to specified percentage reductions.</p> </div></div> </div> </div> </div> </div> </div> </section> <section class="views-element-container block block-views block-views-blockupdated-on-block-block-1 clearfix" id="block-views-block-updated-on-block-block-1"> <div class="form-group"> <div class="view view-updated-on-block view-id-updated_on_block view-display-id-block_1 js-view-dom-id-aef41afc7d258834570fdd5abc1c3be4c1eb06b0765fc2a82b004c9b65ce6c75 cern-view-display-block cern-view-display-block_1 clearfix"> <div class="view-content clearfix"> <div class="views-row"> <div class="views-field views-field-field-updated-on"><div class="field-content"><b>Updated on: </b>06/09/2022</div></div> </div> </div> </div> </div> </section> </div> </div> <div class="sidebar-right col-md-3 col-sm-12 col-xs-12"> <div class="region region-right"> <nav role="navigation" aria-labelledby="block-mainmenu-menu" id="block-mainmenu" 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