SPS Commerce Chooses PagerDuty to Keep Critical Retail Supply Chain Services Online

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padding-top: 0.75rem; padding-bottom: 0.75rem; } #mobile-main-nav .mt-4 { margin-top: 1rem; } #mobile-main-nav .mr-4 { margin-right: 1rem; } #mobile-main-nav .divide-y-2 > *:not(:first-child) { border-top: 2px solid #e2e2e2; } #mobile-main-nav p { margin-bottom: 0; } #mobile-main-nav .space-y-4 > *:not(:first-child) { margin-top: 1rem; } #mobile-main-nav .button { margin-top: 1rem; margin-bottom: 0; } @media (min-width: 720px) { #mobile-main-nav .sm\:pt-0 { padding-top: 0; } #mobile-main-nav .sm\:pr-0 { padding-right: 0; } #mobile-main-nav .sm\:pr-4 { padding-right: 1rem; } #mobile-main-nav .sm\:mr-0 { margin-right: 0; } #mobile-main-nav .gap-x-8 { column-gap: 2rem; } #mobile-main-nav .sm\:hidden{ display: none; } } </style><details id="nav_products" class="group/tab py-3 px-4"> <summary class="list-none text-gray-xdark" data-track-event="nav-clicked-v3"data-track-props="nav_products"> <div class="flex items-center justify-between"> <p class="mb-0">Products</p> <div class="h-full dark:text-white transition group-open/tab:rotate-90"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 50 50"> <title>Angle Right Icon</title><path d="M15.1 44.5l19.3-19.6L15.1 5.4" fill="none" stroke="currentColor" stroke-width="3"/></svg> </div> </div> </summary> <div class="pl-4 sm:pr-4 pt-4 space-y-4 text-gray-xdark"> <div class="flex gap-x-8"> <div class="w-full sm:w-1/2 space-y-4"> <details open class="text-md group/subtab"> <summary class="list-none text-gray-xdark" data-track-event="nav-clicked-v3"data-track-props="nav_products_products"> <div class="flex items-center justify-between"> <p class="mb-0">Products</p> <div class="h-full dark:text-white transition group-open/subtab:rotate-90"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 50 50"> <title>Angle Right Icon</title><path d="M15.1 44.5l19.3-19.6L15.1 5.4" fill="none" stroke="currentColor" stroke-width="3"/></svg> </div> </div> </summary> <div class="sm:flex grow"> <div class="pt-4 px-4 space-y-4 text-gray-xdark w-full sm:grow flex flex-col"> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_products_products_incident-management"href="/platform/incident-management/" target="_self"> <p class="text-base text-gray-xdark"> Incident Management </p> <p class="text-sm text-gray-dark block sm:hidden"> End-to-end orchestration for rapid issue resolution. </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_products_products_aiops"href="/platform/aiops/" target="_self"> <p class="text-base text-gray-xdark"> AIOps </p> <p class="text-sm text-gray-dark block sm:hidden"> Reduce alert noise and accelerate triage. </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_products_products_process-automation"href="/platform/automation/" target="_self"> <p class="text-base text-gray-xdark"> Automation </p> <p class="text-sm text-gray-dark block sm:hidden"> Accelerate critical work across the enterprise. </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_products_products_csops"href="/platform/business-ops/" target="_self"> <p class="text-base text-gray-xdark"> Customer Service Ops </p> <p class="text-sm text-gray-dark block sm:hidden"> Bridge support and engineering teams. </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_products_products_status-pages"href="/platform/business-ops/status-pages/" target="_self"> <p class="text-base text-gray-xdark"> Status Pages </p> <p class="text-sm text-gray-dark block sm:hidden"> A single source of truth for system status. </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_products_products_stakeholders"href="/platform/incident-management/stakeholder-communication/" target="_self"> <p class="text-base text-gray-xdark"> Stakeholders Communications </p> <p class="text-sm text-gray-dark block sm:hidden"> Share real-time updates and impact reports. </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_products_products_integrations"href="/integrations/" target="_self"> <p class="text-base text-gray-xdark"> Integrations </p> <p class="text-sm text-gray-dark block sm:hidden"> Work how you want with PagerDuty. </p> </a> </div> </div> </details> <details class="text-md group/subtab"> <summary class="list-none text-gray-xdark" data-track-event="nav-clicked-v3"data-track-props="nav_products_platform"> <div class="flex items-center justify-between"> <p class="mb-0">Platform</p> <div class="h-full dark:text-white transition group-open/subtab:rotate-90"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 50 50"> <title>Angle Right Icon</title><path d="M15.1 44.5l19.3-19.6L15.1 5.4" fill="none" stroke="currentColor" stroke-width="3"/></svg> </div> </div> </summary> <div class="sm:flex grow"> <div class="pt-4 px-4 space-y-4 text-gray-xdark w-full sm:grow flex flex-col"> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_products_platform_advance"href="/platform/generative-ai/" target="_self"> <p class="text-base text-gray-xdark"> PagerDuty Advance </p> <p class="text-sm text-gray-dark block sm:hidden"> Generative AI for critical operations work. </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_products_platform_developer-platform"href="https://developer.pagerduty.com/" target="_blank"> <p class="text-base text-gray-xdark"> Developer Platform </p> <p class="text-sm text-gray-dark block sm:hidden"> Customize your PagerDuty experience. </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_products_platform_prof-services"href="/services/" target="_self"> <p class="text-base text-gray-xdark"> Professional Services </p> <p class="text-sm text-gray-dark block sm:hidden"> Get more value from PagerDuty. </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_products_platform_security"href="/security/" target="_self"> <p class="text-base text-gray-xdark"> Security </p> <p class="text-sm text-gray-dark block sm:hidden"> View our trust and compliance practices. </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_products_platform_enterprise-class"href="/platform/enterprise-class/" target="_self"> <p class="text-base text-gray-xdark"> Enterprise Class </p> <p class="text-sm text-gray-dark block sm:hidden"> Secure, reliable, extensible, and scalable. </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_products_platform_integrations"href="/integrations/" target="_self"> <p class="text-base text-gray-xdark"> Integrations </p> <p class="text-sm text-gray-dark block sm:hidden"> Work how you want with PagerDuty. </p> </a> </div> </div> </details> </div> <div class="flex flex-col hidden sm:block w-1/2"> <div class="block sm:inline sm:w-1/2"> <a class="pt-4 sm:pt-0 pr-4 sm:pr-0 block text-gray-xdark" data-track-event="nav-clicked-v3"data-track-props="nav_products_feature-automation-library"href="/automation/" target="_self"> <div class="bg-green-xlight rounded shadow p-4 flex flex-col gap-y-4"> <label class="text-base font-bold legacy-featured-heading">Featured</label> <img src="/wp-content/uploads/2024/10/nav-automation-library.svg" alt="PagerDuty Automation Library" class="w-full rounded shadow bg-green-dark bg-gradient-to-tl pd-gradient-a" width="323" height="182" loading="lazy" /> <div> <span class="text-base font-bold">Automation Library</span> <p class="text-base">Discover what PagerDuty Automation can do for you.</p> <button class=" text-pretty cta justify-center items-center !font-bold text-left disabled:opacity-50 border-2 border-transparent bg-transparent hover:disabled:border-transparent hover:disabled:bg-transparent text-green disabled:text-green dark:text-white dark:disabled:text-white dark:hover:text-white dark:text-white dark:hover:text-white dark:hover:text-opacity-75 hover:text-green-dark group-hover/button:text-green-dark group-hover/button:dark:text-gray-light hover:text-green-dark inline-flex rounded text-base px-0 py-gut/2 " aria-label="Explore now" data-track-props="" > <div class="pointer-events-none"> Explore now<span class="whitespace-nowrap pointer-events-none"> <span class="inline-block pointer-events-none"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="auto" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" class="ml-[4px] translate-y-[3px]"><line x1="5" y1="12" x2="19" y2="12"/><polyline points="12 5 19 12 12 19"/></svg> </span> </span> </div> </button> </div> </div> </a> </div> </div></div> <div class="btn-group flex justify-center"> <a class="hover:no-underline font-normal cta justify-center items-center text-center disabled:opacity-50 disabled:bg-transparent border-2 hover:disabled:bg-transparent rounded text-green disabled:text-green dark:text-white dark:disabled:text-white dark:hover:text-gray-xdark text-green hover:text-white hover:bg-green dark:hover:bg-white border-green border-solid dark:border-white hover:border-green hover:disabled:border-green flex rounded text-base px-glg-lg py-gmd-base mt-4 block sm:hidden mr-4 sm:mr-0 button gz-green-outline" href="/request-a-demo/" target="_self" data-track-event="Button Clicked" data-track-props="{"text":"Request a demo","variant":"stroke","size":"default","bgColor":"default","primary":true,"iconDir":"none","shape":"default","disabled":false,"fullWidth":true,"video":null,"attributes":{"href":"\/request-a-demo\/","class":"mt-4 block sm:hidden mr-4 sm:mr-0 button gz-green-outline","target":"_self"},"iconName":""}" > Request a demo </a> </div> <div class="flex flex-col sm:hidden"> <div class="block sm:inline sm:w-1/2"> <a class="pt-4 sm:pt-0 pr-4 sm:pr-0 block text-gray-xdark" data-track-event="nav-clicked-v3"data-track-props="nav_products_feature-automation-library"href="/automation/" target="_self"> <div class="bg-green-xlight rounded shadow p-4 flex flex-col gap-y-4"> <label class="text-base font-bold legacy-featured-heading">Featured</label> <img src="/wp-content/uploads/2024/10/nav-automation-library.svg" alt="PagerDuty Automation Library" class="w-full rounded shadow bg-green-dark bg-gradient-to-tl pd-gradient-a" width="323" height="182" loading="lazy" /> <div> <span class="text-base font-bold">Automation Library</span> <p class="text-base">Discover what PagerDuty Automation can do for you.</p> <button class=" text-pretty cta justify-center items-center !font-bold text-left disabled:opacity-50 border-2 border-transparent bg-transparent hover:disabled:border-transparent hover:disabled:bg-transparent text-green disabled:text-green dark:text-white dark:disabled:text-white dark:hover:text-white dark:text-white dark:hover:text-white dark:hover:text-opacity-75 hover:text-green-dark group-hover/button:text-green-dark group-hover/button:dark:text-gray-light hover:text-green-dark inline-flex rounded text-base px-0 py-gut/2 " aria-label="Explore now" data-track-props="" > <div class="pointer-events-none"> Explore now<span class="whitespace-nowrap pointer-events-none"> <span class="inline-block pointer-events-none"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="auto" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" class="ml-[4px] translate-y-[3px]"><line x1="5" y1="12" x2="19" y2="12"/><polyline points="12 5 19 12 12 19"/></svg> </span> </span> </div> </button> </div> </div> </a> </div> </div></div> </details> <style> #mobile-main-nav .pl-4 { padding-left: 1rem; } #mobile-main-nav .pr-4 { padding-right: 1rem; } #mobile-main-nav .pt-4 { padding-top: 1rem; } #mobile-main-nav .px-4 { padding-left: 1rem; padding-right: 1rem; } #mobile-main-nav .p-4 { padding: 1rem; } #mobile-main-nav .py-3 { padding-top: 0.75rem; padding-bottom: 0.75rem; } #mobile-main-nav .mt-4 { margin-top: 1rem; } #mobile-main-nav .mr-4 { margin-right: 1rem; } #mobile-main-nav .divide-y-2 > *:not(:first-child) { border-top: 2px solid #e2e2e2; } #mobile-main-nav p { margin-bottom: 0; } #mobile-main-nav .space-y-4 > *:not(:first-child) { margin-top: 1rem; } #mobile-main-nav .button { margin-top: 1rem; margin-bottom: 0; } @media (min-width: 720px) { #mobile-main-nav .sm\:pt-0 { padding-top: 0; } #mobile-main-nav .sm\:pr-0 { padding-right: 0; } #mobile-main-nav .sm\:pr-4 { padding-right: 1rem; } #mobile-main-nav .sm\:mr-0 { margin-right: 0; } #mobile-main-nav .gap-x-8 { column-gap: 2rem; } #mobile-main-nav .sm\:hidden{ display: none; } } </style><details id="nav_solutions" class="group/tab py-3 px-4"> <summary class="list-none text-gray-xdark" data-track-event="nav-clicked-v3"data-track-props="nav_solutions"> <div class="flex items-center justify-between"> <p class="mb-0">Solutions</p> <div class="h-full dark:text-white transition group-open/tab:rotate-90"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 50 50"> <title>Angle Right Icon</title><path d="M15.1 44.5l19.3-19.6L15.1 5.4" fill="none" stroke="currentColor" stroke-width="3"/></svg> </div> </div> </summary> <div class="pl-4 sm:pr-4 pt-4 space-y-4 text-gray-xdark"> <div class="flex gap-y-4 gap-x-8"> <div class="w-full sm:w-1/2 space-y-4"> <details open class="text-md group/col"> <summary class="list-none text-gray-xdark" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_solutions"> <div class="flex items-center justify-between"> <p class="mb-0">Solutions</p> <div class="h-full dark:text-white transition group-open/col:rotate-90"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 50 50"> <title>Angle Right Icon</title><path d="M15.1 44.5l19.3-19.6L15.1 5.4" fill="none" stroke="currentColor" stroke-width="3"/></svg> </div> </div> </summary> <div class="sm:flex grow"> <div class="pt-4 px-4 space-y-4 text-gray-xdark w-full sm:grow flex flex-col"> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_solutions_incident_management_transformation"href="/solutions/incident-management-transformation" target="_self"> <p class="text-base text-gray-xdark"> Incident Management Transformation </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_solutions_operations_center_modernization"href="/solutions/operations-center-modernization/" target="_self"> <p class="text-base text-gray-xdark"> Operations Center Modernization </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_solutions_automation_coe"href="/solutions/automation-coe/" target="_self"> <p class="text-base text-gray-xdark"> Automation Standardization </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_solutions_cx_experience"href="/solutions/cx-operations/" target="_self"> <p class="text-base text-gray-xdark"> Customer Experience Operations </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_digital_resilience"href="/solutions/digital-resilience/" target="_self"> <p class="text-base text-gray-xdark"> Digital Operations Resiliency </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_solutions_scaled_service_ownership"href="/solutions/scaled-service-ownership/" target="_self"> <p class="text-base text-gray-xdark"> Scaled Service Ownership </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_solutions_remote_location_operations_automation"href="/solutions/remote-location-operations-automation/" target="_self"> <p class="text-base text-gray-xdark"> Remote-Location Operations </p> </a> </div> </div> </details> <details open class="text-md group/col"> <summary class="list-none text-gray-xdark" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_industries"> <div class="flex items-center justify-between"> <p class="mb-0">Industries</p> <div class="h-full dark:text-white transition group-open/col:rotate-90"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 50 50"> <title>Angle Right Icon</title><path d="M15.1 44.5l19.3-19.6L15.1 5.4" fill="none" stroke="currentColor" stroke-width="3"/></svg> </div> </div> </summary> <div class="sm:flex grow"> <div class="pt-4 px-4 space-y-4 text-gray-xdark w-full sm:grow flex flex-col"> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_industry_financial-services"href="/industries/financial-services/" target="_self"> <p class="text-base text-gray-xdark"> Financial Services </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_industry_healthcare"href="/industries/healthcare/" target="_self"> <p class="text-base text-gray-xdark"> Healthcare </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_industry_non-profit"href="/industries/non-profit/" target="_self"> <p class="text-base text-gray-xdark"> Non Profit </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_industry_public-sector"href="/industries/government-and-education/" target="_self"> <p class="text-base text-gray-xdark"> Public Sector </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_industry_retail"href="/industries/retail/" target="_self"> <p class="text-base text-gray-xdark"> Retail </p> </a> </div> </div> </details> <details open class="text-md group/col"> <summary class="list-none text-gray-xdark" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_customers"> <div class="flex items-center justify-between"> <p class="mb-0">Customers</p> <div class="h-full dark:text-white transition group-open/col:rotate-90"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 50 50"> <title>Angle Right Icon</title><path d="M15.1 44.5l19.3-19.6L15.1 5.4" fill="none" stroke="currentColor" stroke-width="3"/></svg> </div> </div> </summary> <div class="sm:flex grow"> <div class="pt-4 px-4 space-y-4 text-gray-xdark w-full sm:grow flex flex-col"> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_customer_tui"href="/customer/tui/" target="_self"> <p class="text-base text-gray-xdark"> TUI </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_customer_zoom"href="/customer/zoom-video-communications/" target="_self"> <p class="text-base text-gray-xdark"> Zoom </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_customer_carnival"href="/customer/carnival-corporation/" target="_self"> <p class="text-base text-gray-xdark"> Carnival </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_customer_draftkings"href="/customer/draftkings/" target="_self"> <p class="text-base text-gray-xdark"> DraftKings </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_customer_australian-bank"href="/customer/australian-bank/" target="_self"> <p class="text-base text-gray-xdark"> Australian Bank </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_customer_vodafone"href="/customer/vodafone/" target="_self"> <p class="text-base text-gray-xdark"> Vodafone </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_customer_fox"href="/customer/fox/" target="_self"> <p class="text-base text-gray-xdark"> Fox Corporation </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_customer_all-customers"href="/customers/" target="_self"> <p class="text-base text-green"> See All Customers → </p> </a> </div> </div> </details> </div><div class="flex flex-col hidden sm:block w-1/2"> <div class="block sm:inline sm:w-1/2"> <a class="pt-4 sm:pt-0 pr-4 sm:pr-0 block text-gray-xdark" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_feature-highlight_fox"href="/customer/fox/" target="_self"> <div class="bg-green-xlight rounded shadow p-4 flex flex-col gap-y-4"> <label class="text-base font-bold legacy-featured-heading">Featured</label> <img src="/wp-content/uploads/2024/01/nav-fox-corporation.png" alt="FOX Customer Story" class="w-full rounded shadow" width="330" height="196" loading="lazy" /> <div> <span class="text-base font-bold">Operational Integrity at FOX</span> <p class="text-base">See how this media company's modern approach to digital operations helped reduce costs, accelerate innovation, and drive revenue growth.</p> <button class=" text-pretty cta justify-center items-center !font-bold text-left disabled:opacity-50 border-2 border-transparent bg-transparent hover:disabled:border-transparent hover:disabled:bg-transparent text-green disabled:text-green dark:text-white dark:disabled:text-white dark:hover:text-white dark:text-white dark:hover:text-white dark:hover:text-opacity-75 hover:text-green-dark group-hover/button:text-green-dark group-hover/button:dark:text-gray-light hover:text-green-dark inline-flex rounded text-base px-0 py-gut/2 " aria-label="Watch now" data-track-props="" > <div class="pointer-events-none"> Watch now<span class="whitespace-nowrap pointer-events-none"> <span class="inline-block pointer-events-none"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="auto" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" class="ml-[4px] translate-y-[3px]"><line x1="5" y1="12" x2="19" y2="12"/><polyline points="12 5 19 12 12 19"/></svg> </span> </span> </div> </button> </div> </div> </a> </div> <p class="flex justify-center mt-4 text-base">Work how you want with PagerDuty.</p> <div class="btn-group flex justify-center"> <a class="hover:no-underline font-normal cta justify-center items-center text-center disabled:opacity-50 disabled:bg-transparent border-2 hover:disabled:bg-transparent rounded text-green disabled:text-green dark:text-white dark:disabled:text-white dark:hover:text-gray-xdark text-green hover:text-white hover:bg-green dark:hover:bg-white border-green border-solid dark:border-white hover:border-green hover:disabled:border-green flex rounded text-base px-glg-lg py-gmd-base my-4 hidden sm:block mr-4 sm:mr-0 button gz-green-outline" href="/integrations/" target="_self" data-track-event="Button Clicked" data-track-props="{"text":"Explore our 700+ integrations","variant":"stroke","size":"default","bgColor":"default","primary":true,"iconDir":"none","shape":"default","disabled":false,"fullWidth":true,"video":null,"attributes":{"href":"\/integrations\/","class":"my-4 hidden sm:block mr-4 sm:mr-0 button gz-green-outline","target":"_self"},"iconName":""}" > Explore our 700+ integrations </a> </div> </div> </div> <div class="btn-group flex justify-center"> <a class="hover:no-underline font-normal cta justify-center items-center text-center disabled:opacity-50 disabled:bg-transparent border-2 hover:disabled:bg-transparent rounded text-green disabled:text-green dark:text-white dark:disabled:text-white dark:hover:text-gray-xdark text-green hover:text-white hover:bg-green dark:hover:bg-white border-green border-solid dark:border-white hover:border-green hover:disabled:border-green flex rounded text-base px-glg-lg py-gmd-base mt-4 block sm:hidden mr-4 sm:mr-0 button gz-green-outline" href="/integrations/" target="_self" data-track-event="Button Clicked" data-track-props="{"text":"Explore our 700+ integrations","variant":"stroke","size":"default","bgColor":"default","primary":true,"iconDir":"none","shape":"default","disabled":false,"fullWidth":true,"video":null,"attributes":{"href":"\/integrations\/","class":"mt-4 block sm:hidden mr-4 sm:mr-0 button gz-green-outline","target":"_self"},"iconName":""}" > Explore our 700+ integrations </a> </div> <div class="flex flex-col sm:hidden"> <div class="block sm:inline sm:w-1/2"> <a class="pt-4 sm:pt-0 pr-4 sm:pr-0 block text-gray-xdark" data-track-event="nav-clicked-v3"data-track-props="nav_solutions_feature-highlight_fox"href="/customer/fox/" target="_self"> <div class="bg-green-xlight rounded shadow p-4 flex flex-col gap-y-4"> <label class="text-base font-bold legacy-featured-heading">Featured</label> <img src="/wp-content/uploads/2024/01/nav-fox-corporation.png" alt="FOX Customer Story" class="w-full rounded shadow" width="330" height="196" loading="lazy" /> <div> <span class="text-base font-bold">Operational Integrity at FOX</span> <p class="text-base">See how this media company's modern approach to digital operations helped reduce costs, accelerate innovation, and drive revenue growth.</p> <button class=" text-pretty cta justify-center items-center !font-bold text-left disabled:opacity-50 border-2 border-transparent bg-transparent hover:disabled:border-transparent hover:disabled:bg-transparent text-green disabled:text-green dark:text-white dark:disabled:text-white dark:hover:text-white dark:text-white dark:hover:text-white dark:hover:text-opacity-75 hover:text-green-dark group-hover/button:text-green-dark group-hover/button:dark:text-gray-light hover:text-green-dark inline-flex rounded text-base px-0 py-gut/2 " aria-label="Watch now" data-track-props="" > <div class="pointer-events-none"> Watch now<span class="whitespace-nowrap pointer-events-none"> <span class="inline-block pointer-events-none"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="auto" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" class="ml-[4px] translate-y-[3px]"><line x1="5" y1="12" x2="19" y2="12"/><polyline points="12 5 19 12 12 19"/></svg> </span> </span> </div> </button> </div> </div> </a> </div> </div></div> </details> <style> #mobile-main-nav .pl-4 { padding-left: 1rem; } #mobile-main-nav .pr-4 { padding-right: 1rem; } #mobile-main-nav .pt-4 { padding-top: 1rem; } #mobile-main-nav .px-4 { padding-left: 1rem; padding-right: 1rem; } #mobile-main-nav .p-4 { padding: 1rem; } #mobile-main-nav .py-3 { padding-top: 0.75rem; padding-bottom: 0.75rem; } #mobile-main-nav .mt-4 { margin-top: 1rem; } #mobile-main-nav .mr-4 { margin-right: 1rem; } #mobile-main-nav .divide-y-2 > *:not(:first-child) { border-top: 2px solid #e2e2e2; } #mobile-main-nav p { margin-bottom: 0; } #mobile-main-nav .space-y-4 > *:not(:first-child) { margin-top: 1rem; } #mobile-main-nav .button { margin-top: 1rem; margin-bottom: 0; } @media (min-width: 720px) { #mobile-main-nav .sm\:pt-0 { padding-top: 0; } #mobile-main-nav .sm\:pr-0 { padding-right: 0; } #mobile-main-nav .sm\:pr-4 { padding-right: 1rem; } #mobile-main-nav .sm\:mr-0 { margin-right: 0; } #mobile-main-nav .gap-x-8 { column-gap: 2rem; } #mobile-main-nav .sm\:hidden{ display: none; } } </style> <a class="py-3 px-4 block" data-track-event="nav-clicked-v3"data-track-props="nav_pricing"href="/pricing/incident-management/" target="_self"> <p class="text-md text-gray-xdark"> Pricing </p> </a> <style> #mobile-main-nav .pl-4 { padding-left: 1rem; } #mobile-main-nav .pr-4 { padding-right: 1rem; } #mobile-main-nav .pt-4 { padding-top: 1rem; } #mobile-main-nav .px-4 { padding-left: 1rem; padding-right: 1rem; } #mobile-main-nav .p-4 { padding: 1rem; } #mobile-main-nav .py-3 { padding-top: 0.75rem; padding-bottom: 0.75rem; } #mobile-main-nav .mt-4 { margin-top: 1rem; } #mobile-main-nav .mr-4 { margin-right: 1rem; } #mobile-main-nav .divide-y-2 > *:not(:first-child) { border-top: 2px solid #e2e2e2; } #mobile-main-nav p { margin-bottom: 0; } #mobile-main-nav .space-y-4 > *:not(:first-child) { margin-top: 1rem; } #mobile-main-nav .button { margin-top: 1rem; margin-bottom: 0; } @media (min-width: 720px) { #mobile-main-nav .sm\:pt-0 { padding-top: 0; } #mobile-main-nav .sm\:pr-0 { padding-right: 0; } #mobile-main-nav .sm\:pr-4 { padding-right: 1rem; } #mobile-main-nav .sm\:mr-0 { margin-right: 0; } #mobile-main-nav .gap-x-8 { column-gap: 2rem; } #mobile-main-nav .sm\:hidden{ display: none; } } </style><details id="nav_company" class="group/tab py-3 px-4"> <summary class="list-none text-gray-xdark" data-track-event="nav-clicked-v3"data-track-props="nav_company"> <div class="flex items-center justify-between"> <p class="mb-0">Company</p> <div class="h-full dark:text-white transition group-open/tab:rotate-90"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 50 50"> <title>Angle Right Icon</title><path d="M15.1 44.5l19.3-19.6L15.1 5.4" fill="none" stroke="currentColor" stroke-width="3"/></svg> </div> </div> </summary> <div class="pl-4 sm:pr-4 pt-4 space-y-4 text-gray-xdark"> <div class="flex gap-y-4 gap-x-8"> <div class="w-full sm:w-1/2 space-y-4"> <details open class="text-md group/col"> <summary class="list-none text-gray-xdark" data-track-event="nav-clicked-v3"data-track-props="nav_company_who-we-are"> <div class="flex items-center justify-between"> <p class="mb-0">Who We Are</p> <div class="h-full dark:text-white transition group-open/col:rotate-90"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 50 50"> <title>Angle Right Icon</title><path d="M15.1 44.5l19.3-19.6L15.1 5.4" fill="none" stroke="currentColor" stroke-width="3"/></svg> </div> </div> </summary> <div class="sm:flex grow"> <div class="pt-4 px-4 space-y-4 text-gray-xdark w-full sm:grow flex flex-col"> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_company_who-we-are_in-perspective"href="/in-perspective/" target="_self"> <p class="text-base text-gray-xdark"> Thought Leadership </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_company_who-we-are_awards"href="/company/awards/" target="_self"> <p class="text-base text-gray-xdark"> Awards </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_company_who-we-are_careers"href="https://careers.pagerduty.com/home" target="_blank"> <p class="text-base text-gray-xdark"> Careers </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_company_who-we-are_investor-relations"href="https://investor.pagerduty.com/overview/default.aspx" target="_blank"> <p class="text-base text-gray-xdark"> Investor Relations </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_company_who-we-are_leadership"href="/leadership/" target="_self"> <p class="text-base text-gray-xdark"> Leadership </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_company_who-we-are_newsroom"href="/newsroom/" target="_self"> <p class="text-base text-gray-xdark"> Newsroom </p> </a> </div> </div> </details> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_company_about-us"href="/company/" target="_self"> <p class="text-md text-gray-xdark"> About us </p> <div class="pl-4"> <p class="text-base text-gray-dark block"> We're empowering teams with the time and efficiency to build the future. </p> <button class=" text-pretty cta justify-center items-center !font-bold text-left disabled:opacity-50 border-2 border-transparent bg-transparent hover:disabled:border-transparent hover:disabled:bg-transparent text-green disabled:text-green dark:text-white dark:disabled:text-white dark:hover:text-white dark:text-white dark:hover:text-white dark:hover:text-opacity-75 hover:text-green-dark group-hover/button:text-green-dark group-hover/button:dark:text-gray-light hover:text-green-dark inline-flex rounded text-base px-0 py-gut/2 !py-0" aria-label="Learn more" data-track-props="" > <div class="pointer-events-none"> Learn more<span class="whitespace-nowrap pointer-events-none"> <span class="inline-block pointer-events-none"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="auto" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" class="ml-[4px] translate-y-[3px]"><line x1="5" y1="12" x2="19" y2="12"/><polyline points="12 5 19 12 12 19"/></svg> </span> </span> </div> </button> </div> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_company_impact"href="/impact-hub/" target="_self"> <p class="text-md text-gray-xdark"> Our Impact </p> <div class="pl-4"> <p class="text-base text-gray-dark block"> See how we are building resilience and accelerating change. </p> <button class=" text-pretty cta justify-center items-center !font-bold text-left disabled:opacity-50 border-2 border-transparent bg-transparent hover:disabled:border-transparent hover:disabled:bg-transparent text-green disabled:text-green dark:text-white dark:disabled:text-white dark:hover:text-white dark:text-white dark:hover:text-white dark:hover:text-opacity-75 hover:text-green-dark group-hover/button:text-green-dark group-hover/button:dark:text-gray-light hover:text-green-dark inline-flex rounded text-base px-0 py-gut/2 !py-0" aria-label="Learn more" data-track-props="" > <div class="pointer-events-none"> Learn more<span class="whitespace-nowrap pointer-events-none"> <span class="inline-block pointer-events-none"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="auto" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" class="ml-[4px] translate-y-[3px]"><line x1="5" y1="12" x2="19" y2="12"/><polyline points="12 5 19 12 12 19"/></svg> </span> </span> </div> </button> </div> </a> </div><div class="flex flex-col hidden sm:block w-1/2"> <div class="block sm:inline sm:w-1/2"> <a class="pt-4 sm:pt-0 pr-4 sm:pr-0 block text-gray-xdark" data-track-event="nav-clicked-v3"data-track-props="nav_company_feature-highlight_fy24-impact-report"href="/assets/fy24-pagerduty-impact-report.pdf" target="_self"> <div class="bg-green-xlight rounded shadow p-4 flex flex-col gap-y-4"> <label class="text-base font-bold legacy-featured-heading">Featured</label> <img src="https://www.pagerduty.com/cdn-cgi/image/f=auto,w=600/wp-content/uploads/2024/04/ide-woman-nurse.jpg" alt="FY24 Impact Report" class="w-full rounded shadow" width="330" height="220" loading="lazy" /> <div> <span class="text-base font-bold">FY24 Impact Report</span> <p class="text-base">Learn about our efforts around gender pay equity, employee engagement, ESG, and more.</p> <button class=" text-pretty cta justify-center items-center !font-bold text-left disabled:opacity-50 border-2 border-transparent bg-transparent hover:disabled:border-transparent hover:disabled:bg-transparent text-green disabled:text-green dark:text-white dark:disabled:text-white dark:hover:text-white dark:text-white dark:hover:text-white dark:hover:text-opacity-75 hover:text-green-dark group-hover/button:text-green-dark group-hover/button:dark:text-gray-light hover:text-green-dark inline-flex rounded text-base px-0 py-gut/2 " aria-label="Read the report" data-track-props="" > <div class="pointer-events-none"> Read the report<span class="whitespace-nowrap pointer-events-none"> <span class="inline-block pointer-events-none"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="auto" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" class="ml-[4px] translate-y-[3px]"><line x1="5" y1="12" x2="19" y2="12"/><polyline points="12 5 19 12 12 19"/></svg> </span> </span> </div> </button> </div> </div> </a> </div> </div> </div> <div class="flex flex-col sm:hidden"> <div class="block sm:inline sm:w-1/2"> <a class="pt-4 sm:pt-0 pr-4 sm:pr-0 block text-gray-xdark" data-track-event="nav-clicked-v3"data-track-props="nav_company_feature-highlight_fy24-impact-report"href="/assets/fy24-pagerduty-impact-report.pdf" target="_self"> <div class="bg-green-xlight rounded shadow p-4 flex flex-col gap-y-4"> <label class="text-base font-bold legacy-featured-heading">Featured</label> <img src="https://www.pagerduty.com/cdn-cgi/image/f=auto,w=600/wp-content/uploads/2024/04/ide-woman-nurse.jpg" alt="FY24 Impact Report" class="w-full rounded shadow" width="330" height="220" loading="lazy" /> <div> <span class="text-base font-bold">FY24 Impact Report</span> <p class="text-base">Learn about our efforts around gender pay equity, employee engagement, ESG, and more.</p> <button class=" text-pretty cta justify-center items-center !font-bold text-left disabled:opacity-50 border-2 border-transparent bg-transparent hover:disabled:border-transparent hover:disabled:bg-transparent text-green disabled:text-green dark:text-white dark:disabled:text-white dark:hover:text-white dark:text-white dark:hover:text-white dark:hover:text-opacity-75 hover:text-green-dark group-hover/button:text-green-dark group-hover/button:dark:text-gray-light hover:text-green-dark inline-flex rounded text-base px-0 py-gut/2 " aria-label="Read the report" data-track-props="" > <div class="pointer-events-none"> Read the report<span class="whitespace-nowrap pointer-events-none"> <span class="inline-block pointer-events-none"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="auto" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" class="ml-[4px] translate-y-[3px]"><line x1="5" y1="12" x2="19" y2="12"/><polyline points="12 5 19 12 12 19"/></svg> </span> </span> </div> </button> </div> </div> </a> </div> </div></div> </details> <style> 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</style><details id="nav_resources" class="group/tab py-3 px-4"> <summary class="list-none text-gray-xdark" data-track-event="nav-clicked-v3"data-track-props="nav_resources"> <div class="flex items-center justify-between"> <p class="mb-0">Resources</p> <div class="h-full dark:text-white transition group-open/tab:rotate-90"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 50 50"> <title>Angle Right Icon</title><path d="M15.1 44.5l19.3-19.6L15.1 5.4" fill="none" stroke="currentColor" stroke-width="3"/></svg> </div> </div> </summary> <div class="pl-4 sm:pr-4 pt-4 space-y-4 text-gray-xdark"> <div class="flex gap-y-4 gap-x-8"> <div class="w-full sm:w-1/2 space-y-4"> <details open class="text-md group/col"> <summary class="list-none text-gray-xdark" data-track-event="nav-clicked-v3"data-track-props="nav_resources_resources"> <div class="flex items-center justify-between"> <p class="mb-0">Resources</p> <div class="h-full dark:text-white transition group-open/col:rotate-90"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 50 50"> <title>Angle Right Icon</title><path d="M15.1 44.5l19.3-19.6L15.1 5.4" fill="none" stroke="currentColor" stroke-width="3"/></svg> </div> </div> </summary> <div class="sm:flex grow"> <div class="pt-4 px-4 space-y-4 text-gray-xdark w-full sm:grow flex flex-col"> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_resources_resources_library"href="/resources/" target="_self"> <p class="text-base text-gray-xdark"> Library </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_resources_resources_blog"href="/blog/" target="_self"> <p class="text-base text-gray-xdark"> Blog </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_resources_resources_demo"href="/demo/" target="_self"> <p class="text-base text-gray-xdark"> Demos </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_resources_resources_webinars"href="/resources/?type=webinar" target="_self"> <p class="text-base text-gray-xdark"> Webinars </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_resources_resources_events"href="/events/" target="_self"> <p class="text-base text-gray-xdark"> Events </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_resources_resources_ebooks"href="/resources/?type=ebook" target="_self"> <p class="text-base text-gray-xdark"> Ebooks </p> </a> </div> </div> </details> <details open class="text-md group/col"> <summary class="list-none text-gray-xdark" data-track-event="nav-clicked-v3"data-track-props="nav_resources_learning"> <div class="flex items-center justify-between"> <p class="mb-0">Learning</p> <div class="h-full dark:text-white transition group-open/col:rotate-90"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 50 50"> <title>Angle Right Icon</title><path d="M15.1 44.5l19.3-19.6L15.1 5.4" fill="none" stroke="currentColor" stroke-width="3"/></svg> </div> </div> </summary> <div class="sm:flex grow"> <div class="pt-4 px-4 space-y-4 text-gray-xdark w-full sm:grow flex flex-col"> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_resources_automation_library_use_cases"href="/automation/" target="_self"> <p class="text-base text-gray-xdark"> Automation Library Use Cases </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_resources_learning_pd-university"href="https://university.pagerduty.com/" target="_blank"> <p class="text-base text-gray-xdark"> PagerDuty University </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_resources_learning_community"href="https://community.pagerduty.com/" target="_blank"> <p class="text-base text-gray-xdark"> Community </p> </a> </div> </div> </details> <details open class="text-md group/col"> <summary class="list-none text-gray-xdark" data-track-event="nav-clicked-v3"data-track-props="nav_resources_support"> <div class="flex items-center justify-between"> <p class="mb-0">Support</p> <div class="h-full dark:text-white transition group-open/col:rotate-90"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 50 50"> <title>Angle Right Icon</title><path d="M15.1 44.5l19.3-19.6L15.1 5.4" fill="none" stroke="currentColor" stroke-width="3"/></svg> </div> </div> </summary> <div class="sm:flex grow"> <div class="pt-4 px-4 space-y-4 text-gray-xdark w-full sm:grow flex flex-col"> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_resources_support_knowledge-base"href="https://support.pagerduty.com/" target="_blank"> <p class="text-base text-gray-xdark"> Knowledge Base </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_resources_support_ops-guides"href="/ops-guides/" target="_self"> <p class="text-base text-gray-xdark"> Ops Guides </p> </a> <a class="block" data-track-event="nav-clicked-v3"data-track-props="nav_resources_support_contact-support"href="/contact-us/#contact-support" target="_self"> <p class="text-base text-gray-xdark"> Contact support </p> </a> </div> </div> </details> </div><div class="flex flex-col hidden sm:block w-1/2"> <div class="block sm:inline sm:w-1/2"> <a class="pt-4 sm:pt-0 pr-4 sm:pr-0 block text-gray-xdark" data-track-event="nav-clicked-v3"data-track-props="nav_resources_feature-highlight_pagerduty-on-tour"href="/on-tour/" target="_self"> <div class="bg-green-xlight rounded shadow p-4 flex flex-col gap-y-4"> <label class="text-base font-bold legacy-featured-heading">Featured</label> <img src="/cdn-cgi/image/f=auto,w=720/wp-content/uploads/2025/01/pdot-resource-thumbnail.png" alt="Get leading-edge insights from our leadership and customers at PagerDuty on Tour 2025. " class="w-full rounded shadow" width="330" height="185" loading="lazy" /> <div> <span class="text-base font-bold">PagerDuty on Tour</span> <p class="text-base">Get leading-edge insights from our leadership and customers at PagerDuty on Tour 2025.</p> <button class=" text-pretty cta justify-center items-center !font-bold text-left disabled:opacity-50 border-2 border-transparent bg-transparent hover:disabled:border-transparent hover:disabled:bg-transparent text-green disabled:text-green dark:text-white dark:disabled:text-white dark:hover:text-white dark:text-white dark:hover:text-white dark:hover:text-opacity-75 hover:text-green-dark group-hover/button:text-green-dark group-hover/button:dark:text-gray-light hover:text-green-dark inline-flex rounded text-base px-0 py-gut/2 " aria-label="Register now" data-track-props="" > <div class="pointer-events-none"> Register now<span class="whitespace-nowrap pointer-events-none"> <span class="inline-block pointer-events-none"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="auto" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" class="ml-[4px] translate-y-[3px]"><line x1="5" y1="12" x2="19" y2="12"/><polyline points="12 5 19 12 12 19"/></svg> </span> </span> </div> </button> </div> </div> </a> </div> <p class="flex justify-center mt-4 text-base">Have a question? We're here to help.</p> <div class="btn-group flex justify-center"> <a class="hover:no-underline font-normal cta justify-center items-center text-center disabled:opacity-50 disabled:bg-transparent border-2 hover:disabled:bg-transparent rounded text-green disabled:text-green dark:text-white dark:disabled:text-white dark:hover:text-gray-xdark text-green hover:text-white hover:bg-green dark:hover:bg-white border-green border-solid dark:border-white hover:border-green hover:disabled:border-green flex rounded text-base px-glg-lg py-gmd-base my-4 hidden sm:block mr-4 sm:mr-0 button gz-green-outline" href="/contact-us/" target="_self" data-track-event="Button Clicked" data-track-props="{"text":"Contact Us","variant":"stroke","size":"default","bgColor":"default","primary":true,"iconDir":"none","shape":"default","disabled":false,"fullWidth":true,"video":null,"attributes":{"href":"\/contact-us\/","class":"my-4 hidden sm:block mr-4 sm:mr-0 button gz-green-outline","target":"_self"},"iconName":""}" > Contact Us </a> </div> </div> </div> <div class="btn-group flex justify-center"> <a class="hover:no-underline font-normal cta justify-center items-center text-center disabled:opacity-50 disabled:bg-transparent border-2 hover:disabled:bg-transparent rounded text-green disabled:text-green dark:text-white dark:disabled:text-white dark:hover:text-gray-xdark text-green hover:text-white hover:bg-green dark:hover:bg-white border-green border-solid dark:border-white hover:border-green hover:disabled:border-green flex rounded text-base px-glg-lg py-gmd-base mt-4 block sm:hidden mr-4 sm:mr-0 button gz-green-outline" href="/contact-us/" target="_self" data-track-event="Button Clicked" data-track-props="{"text":"Contact Us","variant":"stroke","size":"default","bgColor":"default","primary":true,"iconDir":"none","shape":"default","disabled":false,"fullWidth":true,"video":null,"attributes":{"href":"\/contact-us\/","class":"mt-4 block sm:hidden mr-4 sm:mr-0 button gz-green-outline","target":"_self"},"iconName":""}" > Contact Us </a> </div> <div class="flex flex-col sm:hidden"> <div class="block sm:inline sm:w-1/2"> <a class="pt-4 sm:pt-0 pr-4 sm:pr-0 block text-gray-xdark" data-track-event="nav-clicked-v3"data-track-props="nav_resources_feature-highlight_pagerduty-on-tour"href="/on-tour/" target="_self"> <div class="bg-green-xlight rounded shadow p-4 flex flex-col gap-y-4"> <label class="text-base font-bold legacy-featured-heading">Featured</label> <img src="/cdn-cgi/image/f=auto,w=720/wp-content/uploads/2025/01/pdot-resource-thumbnail.png" alt="Get leading-edge insights from our leadership and customers at PagerDuty on Tour 2025. " class="w-full rounded shadow" width="330" height="185" loading="lazy" /> <div> <span class="text-base font-bold">PagerDuty on Tour</span> <p class="text-base">Get leading-edge insights from our leadership and customers at PagerDuty on Tour 2025.</p> <button class=" text-pretty cta justify-center items-center !font-bold text-left disabled:opacity-50 border-2 border-transparent bg-transparent hover:disabled:border-transparent hover:disabled:bg-transparent text-green disabled:text-green dark:text-white dark:disabled:text-white dark:hover:text-white dark:text-white dark:hover:text-white dark:hover:text-opacity-75 hover:text-green-dark group-hover/button:text-green-dark group-hover/button:dark:text-gray-light hover:text-green-dark inline-flex rounded text-base px-0 py-gut/2 " aria-label="Register now" data-track-props="" > <div class="pointer-events-none"> Register now<span class="whitespace-nowrap pointer-events-none"> <span class="inline-block pointer-events-none"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="auto" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" class="ml-[4px] translate-y-[3px]"><line x1="5" y1="12" x2="19" y2="12"/><polyline points="12 5 19 12 12 19"/></svg> </span> </span> </div> </button> </div> </div> </a> </div> </div></div> </details></div> </div> </div> <div id="main-nav-dropdowns" class="col-span-full justify-self-stretch"><div class="grid-rows-[min-content_auto_min-content] absolute start-0 end-0 overflow-y-auto bg-white shadow-2xl border-t-2 border-gray-light hidden data-[active]:grid-menu" id="products" style="max-height:calc(100vh - 100px - 1rem)"> <div class="col-span-2 row-span-3 bg-green-xlight "> <div class="text-md text-right"> <h2 data-target="products-products" class="hover:bg-white/50 p-gut cursor-pointer border-r-[4px] border-green-xlight border-opacity-0 data-[active]:bg-white data-[active]:border-green data-[active]:border-opacity-100 relative overflow-hidden group legacy-nav-tab" data-track-event="nav-clicked-v3" data-track-props="nav_products_products" data-active=""> <div class="absolute hidden group-data-[active]:block w-gut/2 h-gut/2 bg-green transform rotate-45 top-1/2 -right-[4px]"></div> Products </h2> <h2 data-target="products-platform" class="hover:bg-white/50 p-gut cursor-pointer border-r-[4px] border-green-xlight border-opacity-0 data-[active]:bg-white data-[active]:border-green data-[active]:border-opacity-100 relative overflow-hidden group legacy-nav-tab" data-track-event="nav-clicked-v3" data-track-props="nav_products_platform"> <div class="absolute hidden group-data-[active]:block w-gut/2 h-gut/2 bg-green transform rotate-45 top-1/2 -right-[4px]"></div> Platform </h2> </div> </div> <div class="col-start-4 col-span-3 py-gut px-gut/2 border-b border-gray-xlight "><a class="hover:text-green flex flex-col py-[4px] nav-hover-animation legacy-fat-link" href="/platform/operations-cloud/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_products_ops-cloud"> <div class="nav-animation-text pl-gut/2 py-[6px]"> <h3 class="font-bold">PagerDuty Operations Cloud</h3> <p class="text-gray-dark text-pretty"> The platform for mission-critical work in the modern enterprise. </p> </div> </a> </div> <div class="col-start-4 col-span-3 px-gut/2 pt-gut pb-2gut"> <div id="products-products" class="hidden data-[active]:grid grid-cols-2 products-gap" data-active=""> <a class="hover:text-green flex flex-col py-[4px] nav-hover-animation legacy-fat-link" href="/platform/incident-management/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_products_products_incident-management"> <div class="nav-animation-text pl-gut/2 py-[6px]"> <h3 class="font-bold">Incident Management</h3> <p class="text-gray-dark text-pretty"> End-to-end orchestration for rapid issue resolution. </p> </div> </a><a class="hover:text-green flex flex-col py-[4px] nav-hover-animation legacy-fat-link" href="/platform/aiops/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_products_products_aiops"> <div class="nav-animation-text pl-gut/2 py-[6px]"> <h3 class="font-bold">AIOps</h3> <p class="text-gray-dark text-pretty"> Reduce alert noise and accelerate triage. </p> </div> </a><a class="hover:text-green flex flex-col py-[4px] nav-hover-animation legacy-fat-link" href="/platform/automation/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_products_products_process-automation"> <div class="nav-animation-text pl-gut/2 py-[6px]"> <h3 class="font-bold">Automation</h3> <p class="text-gray-dark text-pretty"> Accelerate critical work across the enterprise. </p> </div> </a><a class="hover:text-green flex flex-col py-[4px] nav-hover-animation legacy-fat-link" href="/platform/business-ops/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_products_products_csops"> <div class="nav-animation-text pl-gut/2 py-[6px]"> <h3 class="font-bold">Customer Service Ops</h3> <p class="text-gray-dark text-pretty"> Bridge support and engineering teams. </p> </div> </a><a class="hover:text-green flex flex-col py-[4px] nav-hover-animation legacy-fat-link" href="/platform/business-ops/status-pages/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_products_products_status-pages"> <div class="nav-animation-text pl-gut/2 py-[6px]"> <h3 class="font-bold">Status Pages</h3> <p class="text-gray-dark text-pretty"> A single source of truth for system status. </p> </div> </a><a class="hover:text-green flex flex-col py-[4px] nav-hover-animation legacy-fat-link" href="/platform/incident-management/stakeholder-communication/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_products_products_stakeholders"> <div class="nav-animation-text pl-gut/2 py-[6px]"> <h3 class="font-bold">Stakeholders Communications</h3> <p class="text-gray-dark text-pretty"> Share real-time updates and impact reports. </p> </div> </a><a class="hover:text-green flex flex-col py-[4px] nav-hover-animation legacy-fat-link" href="/integrations/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_products_products_integrations"> <div class="nav-animation-text pl-gut/2 py-[6px]"> <h3 class="font-bold">Integrations</h3> <p class="text-gray-dark text-pretty"> Work how you want with PagerDuty. </p> </div> </a> </div> <div id="products-platform" class="hidden data-[active]:grid grid-cols-2 products-gap"> <a class="hover:text-green flex flex-col py-[4px] nav-hover-animation legacy-fat-link" href="/platform/generative-ai/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_products_platform_advance"> <div class="nav-animation-text pl-gut/2 py-[6px]"> <h3 class="font-bold">PagerDuty Advance</h3> <p class="text-gray-dark text-pretty"> Generative AI for critical operations work. </p> </div> </a><a class="hover:text-green flex flex-col py-[4px] nav-hover-animation legacy-fat-link" href="https://developer.pagerduty.com/" target="_blank" data-track-event="nav-clicked-v3" data-track-props="nav_products_platform_developer-platform"> <div class="nav-animation-text pl-gut/2 py-[6px]"> <h3 class="font-bold">Developer Platform</h3> <p class="text-gray-dark text-pretty"> Customize your PagerDuty experience. </p> </div> </a><a class="hover:text-green flex flex-col py-[4px] nav-hover-animation legacy-fat-link" href="/services/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_products_platform_prof-services"> <div class="nav-animation-text pl-gut/2 py-[6px]"> <h3 class="font-bold">Professional Services</h3> <p class="text-gray-dark text-pretty"> Get more value from PagerDuty. </p> </div> </a><a class="hover:text-green flex flex-col py-[4px] nav-hover-animation legacy-fat-link" href="/security/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_products_platform_security"> <div class="nav-animation-text pl-gut/2 py-[6px]"> <h3 class="font-bold">Security</h3> <p class="text-gray-dark text-pretty"> View our trust and compliance practices. </p> </div> </a><a class="hover:text-green flex flex-col py-[4px] nav-hover-animation legacy-fat-link" href="/platform/enterprise-class/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_products_platform_enterprise-class"> <div class="nav-animation-text pl-gut/2 py-[6px]"> <h3 class="font-bold">Enterprise Class</h3> <p class="text-gray-dark text-pretty"> Secure, reliable, extensible, and scalable. </p> </div> </a><a class="hover:text-green flex flex-col py-[4px] nav-hover-animation legacy-fat-link" href="/integrations/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_products_platform_integrations"> <div class="nav-animation-text pl-gut/2 py-[6px]"> <h3 class="font-bold">Integrations</h3> <p class="text-gray-dark text-pretty"> Work how you want with PagerDuty. </p> </div> </a> </div> </div> <div class="col-start-8 row-start-1 row-span-3 p-gut"><article class="bg-green-xlight rounded shadow p-gut flex flex-col gap-y-gut"> <label class="font-bold legacy-featured-heading">New!</label> <a href="/automation/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_products_feature-automation-library-image"> <img src="/wp-content/uploads/2024/10/nav-automation-library.svg" alt="PagerDuty Automation Library" loading="lazy" class="w-full rounded shadow bg-green-dark bg-gradient-to-tl pd-gradient-a" width="323" height="182" /> </a> <div> <h3 class="font-bold legacy-featured-heading">Automation Library</h3> <p class="text-pretty">Discover what PagerDuty Automation can do for you.</p> <a class="hover:no-underline font-normal text-pretty cta justify-center items-center !font-bold text-left disabled:opacity-50 border-2 border-transparent bg-transparent hover:disabled:border-transparent hover:disabled:bg-transparent text-green disabled:text-green dark:text-white dark:disabled:text-white dark:hover:text-white dark:text-white dark:hover:text-white dark:hover:text-opacity-75 hover:text-green-dark group-hover/button:text-green-dark group-hover/button:dark:text-gray-light hover:text-green-dark inline-flex rounded text-base px-0 py-gut/2 " href="/automation/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_products_feature-automation-library" > <div class="pointer-events-none"> Explore now<span class="whitespace-nowrap pointer-events-none"> <span class="inline-block pointer-events-none"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="auto" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" class="ml-[4px] translate-y-[3px]"><line x1="5" y1="12" x2="19" y2="12"/><polyline points="12 5 19 12 12 19"/></svg> </span> </span> </div> </a> </div> </article></div> <div class="col-start-4 col-span-3"> <div class="col-start-2 col-span-5 p-gut border-t-2 border-gray-xlight flex items-center gap-gut legacy-bottom-bar"> <p>See how PagerDuty works for you.</p> <a class="hover:no-underline font-normal cta justify-center items-center disabled:opacity-50 border-2 bg-green-xlight hover:bg-[#CDE9D6] text-black border-green-xlight hover:border-[#CDE9D6] inline-flex rounded text-base px-gmd-md py-gut/2 px-2gut" href="/request-a-demo/" data-track-event="nav-clicked-v3" data-track-props="nav_products_bottom-bar_request_demo" target="_self" > Request a demo </a> </div> </div> </div><div class="grid-rows-[auto_auto_min-content] absolute start-0 end-0 overflow-y-auto bg-white shadow-2xl border-t-2 border-gray-light hidden data-[active]:grid-menu" id="solutions" style="max-height:calc(100vh - 100px - 1rem)"> <div class="col-start-2 col-span-5 row-span-2 grid grid-cols-3 gap-6 p-4"><article class="px-gut"> <h2 class="text-md border-b border-gray-xlight pb-gut/2 legacy-nav-col-heading mb-gut/2">Solutions</h2><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/solutions/incident-management-transformation" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_solutions_solutions_incident_management_transformation"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Incident Management Transformation </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/solutions/operations-center-modernization/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_solutions_solutions_operations_center_modernization"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Operations Center Modernization </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/solutions/automation-coe/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_solutions_solutions_automation_coe"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Automation Standardization </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/solutions/cx-operations/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_solutions_solutions_cx_experience"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Customer Experience Operations </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/solutions/digital-resilience/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_solutions_digital_resilience"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Digital Operations Resiliency </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/solutions/scaled-service-ownership/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_solutions_solutions_scaled_service_ownership"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Scaled Service Ownership </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/solutions/remote-location-operations-automation/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_solutions_solutions_remote_location_operations_automation"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Remote-Location Operations </div> </a></article><article class="px-gut"> <h2 class="text-md border-b border-gray-xlight pb-gut/2 legacy-nav-col-heading mb-gut/2">Industries</h2><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/industries/financial-services/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_solutions_industry_financial-services"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Financial Services </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/industries/healthcare/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_solutions_industry_healthcare"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Healthcare </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/industries/non-profit/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_solutions_industry_non-profit"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Non Profit </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/industries/government-and-education/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_solutions_industry_public-sector"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Public Sector </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/industries/retail/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_solutions_industry_retail"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Retail </div> </a></article><article class="px-gut"> <h2 class="text-md border-b border-gray-xlight pb-gut/2 legacy-nav-col-heading mb-gut/2">Customers</h2><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/customer/tui/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_solutions_customer_tui"> <div class="nav-animation-text pl-gut/2 py-[6px]"> TUI </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/customer/zoom-video-communications/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_solutions_customer_zoom"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Zoom </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/customer/carnival-corporation/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_solutions_customer_carnival"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Carnival </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/customer/draftkings/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_solutions_customer_draftkings"> <div class="nav-animation-text pl-gut/2 py-[6px]"> DraftKings </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/customer/australian-bank/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_solutions_customer_australian-bank"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Australian Bank </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/customer/vodafone/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_solutions_customer_vodafone"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Vodafone </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/customer/fox/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_solutions_customer_fox"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Fox Corporation </div> </a><a class="text-green hover:text-gray-xdark flex py-[2px] nav-hover-animation" href="/customers/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_solutions_customer_all-customers"> <div class="nav-animation-text pl-gut/2 py-[6px]"> See All Customers → </div> </a></article></div> <div class="col-start-8 row-span-3 p-gut"> <article class="bg-green-xlight rounded shadow p-gut flex flex-col gap-y-gut"> <label class="font-bold legacy-featured-heading">Featured</label> <a href="/customer/fox/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_solutions_feature-highlight_fox-image"> <img src="/wp-content/uploads/2024/01/nav-fox-corporation.png" alt="FOX Customer Story" loading="lazy" class="w-full rounded shadow" width="330" height="196" /> </a> <div> <h3 class="font-bold legacy-featured-heading">Operational Integrity at FOX</h3> <p class="text-pretty">See how this media company's modern approach to digital operations helped reduce costs, accelerate innovation, and drive revenue growth.</p> <a class="hover:no-underline font-normal text-pretty cta justify-center items-center !font-bold text-left disabled:opacity-50 border-2 border-transparent bg-transparent hover:disabled:border-transparent hover:disabled:bg-transparent text-green disabled:text-green dark:text-white dark:disabled:text-white dark:hover:text-white dark:text-white dark:hover:text-white dark:hover:text-opacity-75 hover:text-green-dark group-hover/button:text-green-dark group-hover/button:dark:text-gray-light hover:text-green-dark inline-flex rounded text-base px-0 py-gut/2 " href="/customer/fox/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_solutions_feature-highlight_fox" > <div class="pointer-events-none"> Watch now<span class="whitespace-nowrap pointer-events-none"> <span class="inline-block pointer-events-none"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="auto" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" class="ml-[4px] translate-y-[3px]"><line x1="5" y1="12" x2="19" y2="12"/><polyline points="12 5 19 12 12 19"/></svg> </span> </span> </div> </a> </div> </article> </div> <div class="col-start-2 col-span-5 p-gut border-t-2 border-gray-xlight flex items-center gap-gut legacy-bottom-bar"> <p>Work how you want with PagerDuty.</p> <a class="hover:no-underline font-normal cta justify-center items-center disabled:opacity-50 border-2 bg-green-xlight hover:bg-[#CDE9D6] text-black border-green-xlight hover:border-[#CDE9D6] inline-flex rounded text-base px-gmd-md py-gut/2 px-2gut" href="/integrations/" data-track-event="nav-clicked-v3" data-track-props="nav_solutions_bottom-bar_integrations" target="_self" > Explore our 700+ integrations </a> </div> </div><div class="grid-rows-[auto_min-content] absolute start-0 end-0 overflow-y-auto bg-white shadow-2xl border-t-2 border-gray-light hidden data-[active]:grid-menu" id="company" style="max-height:calc(100vh - 100px - 1rem)"> <div class="col-start-2 col-span-5 grid grid-cols-3 gap-6 p-4"> <article class="px-gut"> <h2 class="text-md border-b border-gray-xlight pb-gut/2 legacy-nav-col-heading mb-gut/2">Who We Are</h2><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/in-perspective/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_company_who-we-are_in-perspective"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Thought Leadership </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/company/awards/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_company_who-we-are_awards"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Awards </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="https://careers.pagerduty.com/home" target="_blank" data-track-event="nav-clicked-v3" data-track-props="nav_company_who-we-are_careers"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Careers </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="https://investor.pagerduty.com/overview/default.aspx" target="_blank" data-track-event="nav-clicked-v3" data-track-props="nav_company_who-we-are_investor-relations"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Investor Relations </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/leadership/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_company_who-we-are_leadership"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Leadership </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/newsroom/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_company_who-we-are_newsroom"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Newsroom </div> </a></article> <div class="col-span-2 grid grid-rows-[min-content] gap-gut"><article class="space-y-gut/2"> <h2 class="text-md my-gut/2 legacy-nav-col-heading">About us</h2> <p>We're empowering teams with the time and efficiency to build the future.</p><div> <a class="hover:no-underline font-normal text-pretty cta justify-center items-center !font-bold text-left disabled:opacity-50 border-2 border-transparent bg-transparent hover:disabled:border-transparent hover:disabled:bg-transparent text-green disabled:text-green dark:text-white dark:disabled:text-white dark:hover:text-white dark:text-white dark:hover:text-white dark:hover:text-opacity-75 hover:text-green-dark group-hover/button:text-green-dark group-hover/button:dark:text-gray-light hover:text-green-dark inline-flex rounded text-base px-0 py-gut/2 " href="/company/" data-track-event="nav-clicked-v3" data-track-props="nav_company_about-us" target="_self" > <div class="pointer-events-none"> Learn more<span class="whitespace-nowrap pointer-events-none"> <span class="inline-block pointer-events-none"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="auto" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" class="ml-[4px] translate-y-[3px]"><line x1="5" y1="12" x2="19" y2="12"/><polyline points="12 5 19 12 12 19"/></svg> </span> </span> </div> </a> </div> </article><article class="space-y-gut/2"> <h2 class="text-md my-gut/2 legacy-nav-col-heading">Our Impact</h2> <p>See how we are building resilience and accelerating change.</p><div> <a class="hover:no-underline font-normal text-pretty cta justify-center items-center !font-bold text-left disabled:opacity-50 border-2 border-transparent bg-transparent hover:disabled:border-transparent hover:disabled:bg-transparent text-green disabled:text-green dark:text-white dark:disabled:text-white dark:hover:text-white dark:text-white dark:hover:text-white dark:hover:text-opacity-75 hover:text-green-dark group-hover/button:text-green-dark group-hover/button:dark:text-gray-light hover:text-green-dark inline-flex rounded text-base px-0 py-gut/2 " href="/impact-hub/" data-track-event="nav-clicked-v3" data-track-props="nav_company_impact" target="_self" > <div class="pointer-events-none"> Learn more<span class="whitespace-nowrap pointer-events-none"> <span class="inline-block pointer-events-none"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="auto" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" class="ml-[4px] translate-y-[3px]"><line x1="5" y1="12" x2="19" y2="12"/><polyline points="12 5 19 12 12 19"/></svg> </span> </span> </div> </a> </div> </article></div> </div> <div class="col-start-8 p-gut"> <article class="bg-green-xlight rounded shadow p-gut flex flex-col gap-y-gut"> <label class="font-bold legacy-featured-heading">Featured</label> <a href="/assets/fy24-pagerduty-impact-report.pdf" target="_blank" data-track-event="nav-clicked-v3" data-track-props="nav_company_feature-highlight_fy24-impact-report-image"> <img src="https://www.pagerduty.com/cdn-cgi/image/f=auto,w=600/wp-content/uploads/2024/04/ide-woman-nurse.jpg" alt="FY24 Impact Report" loading="lazy" class="w-full rounded shadow" width="330" height="220" /> </a> <div> <h3 class="font-bold legacy-featured-heading">FY24 Impact Report</h3> <p class="text-pretty">Learn about our efforts around gender pay equity, employee engagement, ESG, and more.</p> <a class="hover:no-underline font-normal text-pretty cta justify-center items-center !font-bold text-left disabled:opacity-50 border-2 border-transparent bg-transparent hover:disabled:border-transparent hover:disabled:bg-transparent text-green disabled:text-green dark:text-white dark:disabled:text-white dark:hover:text-white dark:text-white dark:hover:text-white dark:hover:text-opacity-75 hover:text-green-dark group-hover/button:text-green-dark group-hover/button:dark:text-gray-light hover:text-green-dark inline-flex rounded text-base px-0 py-gut/2 " href="/assets/fy24-pagerduty-impact-report.pdf" target="_blank" data-track-event="nav-clicked-v3" data-track-props="nav_company_feature-highlight_fy24-impact-report" > <div class="pointer-events-none"> Read the report<span class="whitespace-nowrap pointer-events-none"> <span class="inline-block pointer-events-none"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="auto" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" class="ml-[4px] translate-y-[3px]"><line x1="5" y1="12" x2="19" y2="12"/><polyline points="12 5 19 12 12 19"/></svg> </span> </span> </div> </a> </div> </article> </div> </div><div class="rows-[auto_min-content_min_content] absolute start-0 end-0 overflow-y-auto bg-white shadow-2xl border-t-2 border-gray-light hidden data-[active]:grid-menu" id="resources" style="max-height:calc(100vh - 100px - 1rem)"> <div class="col-start-2 col-span-5 row-span-2 grid grid-cols-3 gap-6 p-4"><article class="px-gut"> <h2 class="text-md border-b border-gray-xlight pb-gut/2 legacy-nav-col-heading mb-gut/2">Resources</h2><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/resources/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_resources_resources_library"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Library </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/blog/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_resources_resources_blog"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Blog </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/demo/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_resources_resources_demo"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Demos </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/resources/?type=webinar" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_resources_resources_webinars"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Webinars </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/events/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_resources_resources_events"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Events </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/resources/?type=ebook" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_resources_resources_ebooks"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Ebooks </div> </a></article><article class="px-gut"> <h2 class="text-md border-b border-gray-xlight pb-gut/2 legacy-nav-col-heading mb-gut/2">Learning</h2><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/automation/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_resources_automation_library_use_cases"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Automation Library Use Cases </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="https://university.pagerduty.com/" target="_blank" data-track-event="nav-clicked-v3" data-track-props="nav_resources_learning_pd-university"> <div class="nav-animation-text pl-gut/2 py-[6px]"> PagerDuty University </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="https://community.pagerduty.com/" target="_blank" data-track-event="nav-clicked-v3" data-track-props="nav_resources_learning_community"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Community </div> </a></article><article class="px-gut"> <h2 class="text-md border-b border-gray-xlight pb-gut/2 legacy-nav-col-heading mb-gut/2">Support</h2><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="https://support.pagerduty.com/" target="_blank" data-track-event="nav-clicked-v3" data-track-props="nav_resources_support_knowledge-base"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Knowledge Base </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/ops-guides/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_resources_support_ops-guides"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Ops Guides </div> </a><a class="text-gray-xdark hover:text-green flex py-[2px] nav-hover-animation" href="/contact-us/#contact-support" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_resources_support_contact-support"> <div class="nav-animation-text pl-gut/2 py-[6px]"> Contact support </div> </a></article></div> <div class="col-start-8 row-span-3 p-gut "> <article class="bg-green-xlight rounded shadow p-gut flex flex-col gap-y-gut"> <label class="font-bold legacy-featured-heading">Featured</label> <a href="/on-tour/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_resources_feature-highlight_pagerduty-on-tour-image"> <img src="/cdn-cgi/image/f=auto,w=720/wp-content/uploads/2025/01/pdot-resource-thumbnail.png" alt="Get leading-edge insights from our leadership and customers at PagerDuty on Tour 2025. " loading="lazy" class="w-full rounded shadow" width="330" height="185" /> </a> <div> <h3 class="font-bold legacy-featured-heading">PagerDuty on Tour</h3> <p class="text-pretty">Get leading-edge insights from our leadership and customers at PagerDuty on Tour 2025.</p> <a class="hover:no-underline font-normal text-pretty cta justify-center items-center !font-bold text-left disabled:opacity-50 border-2 border-transparent bg-transparent hover:disabled:border-transparent hover:disabled:bg-transparent text-green disabled:text-green dark:text-white dark:disabled:text-white dark:hover:text-white dark:text-white dark:hover:text-white dark:hover:text-opacity-75 hover:text-green-dark group-hover/button:text-green-dark group-hover/button:dark:text-gray-light hover:text-green-dark inline-flex rounded text-base px-0 py-gut/2 " href="/on-tour/" target="_self" data-track-event="nav-clicked-v3" data-track-props="nav_resources_feature-highlight_pagerduty-on-tour" > <div class="pointer-events-none"> Register now<span class="whitespace-nowrap pointer-events-none"> <span class="inline-block pointer-events-none"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="auto" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" class="ml-[4px] translate-y-[3px]"><line x1="5" y1="12" x2="19" y2="12"/><polyline points="12 5 19 12 12 19"/></svg> </span> </span> </div> </a> </div> </article> </div> <div class="col-start-2 col-span-5 p-gut border-t-2 border-gray-xlight flex items-center gap-gut legacy-bottom-bar"> <p>Have a question? 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}" alt="PagerDuty image" src="https://www.pagerduty.com/wp-content/uploads/2021/02/case-study-hero-sps-opt2-1.jpg" srcset="https://www.pagerduty.com/cdn-cgi/image/f=auto,w=400,dpr=1//wp-content/uploads/2021/02/case-study-hero-sps-opt2-1.jpg 1x, https://www.pagerduty.com/cdn-cgi/image/f=auto,w=400,dpr=2//wp-content/uploads/2021/02/case-study-hero-sps-opt2-1.jpg 2x, https://www.pagerduty.com/cdn-cgi/image/f=auto,w=400,dpr=3//wp-content/uploads/2021/02/case-study-hero-sps-opt2-1.jpg 3x" loading="lazy" onerror="onImageError.call(this)" > </div> </section> <section class="grid-container px-glg-md py-glg-lg"> <div class="row-start-2 sm:row-start-1 col-start-main-start col-end-main-end sm:col-end-main-1/3 mt-glg-lg sm:mt-0 sm:mr-glg-lg cms order-2 md:order-1"> <div class="btn-group mb-glg-md"> <a class="hover:no-underline font-normal cta justify-center items-center text-center disabled:opacity-50 border-2 text-white disabled:text-white bg-green disabled:bg-green hover:bg-green-dark border-green border-solid hover:border-green-dark hover:disabled:border-green inline-flex rounded text-base px-glg-lg py-gmd-base w-full" href="/sign-up/" target="_self" data-track-event="Button Clicked" data-track-props="{"text":"Get Started","variant":"fill","size":"default","bgColor":"default","primary":true,"iconDir":"none","shape":"default","disabled":false,"fullWidth":false,"video":null,"attributes":{"href":"\/sign-up\/","class":"w-full","target":"_self"},"iconName":""}" > Get Started </a> <a class="hover:no-underline font-normal cta justify-center items-center text-center disabled:opacity-50 disabled:bg-transparent border-2 hover:disabled:bg-transparent rounded text-green disabled:text-green dark:text-white dark:disabled:text-white dark:hover:text-gray-xdark text-green hover:text-white hover:bg-green dark:hover:bg-white border-green border-solid dark:border-white hover:border-green hover:disabled:border-green inline-flex rounded text-base px-glg-lg py-gmd-base w-full" href="/contact-us/" target="_self" data-track-event="Button Clicked" data-track-props="{"text":"Contact Us","variant":"stroke","size":"default","bgColor":"default","primary":true,"iconDir":"none","shape":"default","disabled":false,"fullWidth":false,"video":null,"attributes":{"href":"\/contact-us\/","class":"w-full","target":"_self"},"iconName":""}" > Contact Us </a> </div> <div class="min-h-[200px] border p-gut "> <p> <span class="font-bold mb-0 pb-0 block">Size: </span> 1,001 - 5,000 Employees </p> <p> <span class="font-bold mb-0 pb-0 block">Industry: </span> Retail </p> <p> <span class="font-bold mb-0 pb-0 block">Location: </span> Minneapolis, MN </p> <p> <span class="font-bold mb-0 pb-0 block">Customer Since: </span> 2013 </p> <p> <span class="font-bold mb-0 pb-0 block">Key Integrations: </span> <div class="grid grid-cols-2 gap-4"> <div class="flex flex-col items-center justify-center"> <img src="https://www.pagerduty.com/wp-content/uploads/2016/04/aws-cloudwatch.png" title="aws-cloudwatch" width="50" height="50" loading="lazy"> Amazon CloudWatch </div> <div class="flex flex-col items-center justify-center"> <img src="https://www.pagerduty.com/wp-content/uploads/2019/08/grafanalogo.png" title="grafanalogo" width="50" height="50" loading="lazy"> Grafana </div> <div class="flex flex-col items-center justify-center"> <img src="https://www.pagerduty.com/wp-content/uploads/2021/02/LM-Logo-_Horizontal-PMS-e1614197953188.png" title="LM-Logo-_Horizontal-PMS" width="50" height="50" loading="lazy"> LogicMonitor </div> <div class="flex flex-col items-center justify-center"> <img src="https://www.pagerduty.com/wp-content/uploads/2016/06/prometheus_logo.png" title="prometheus_logo" width="50" height="50" loading="lazy"> Prometheus </div> <div class="flex flex-col items-center justify-center"> <img src="https://www.pagerduty.com/wp-content/uploads/2016/01/sentry-glyph-dark.png" title="sentry-glyph-dark" width="50" height="50" loading="lazy"> Sentry </div> <div class="flex flex-col items-center justify-center"> <img src="https://www.pagerduty.com/wp-content/uploads/2015/12/slack-logo-icon.png" title="slack-logo-icon" width="50" height="50" loading="lazy"> Slack </div> <div class="flex flex-col items-center justify-center"> <img src="https://www.pagerduty.com/wp-content/uploads/2021/02/icon_sumologic_v2@2x-e1614198059516.png" title="icon_sumologic_v2@2x" width="50" height="50" loading="lazy"> Sumo Logic </div> </div> </p> </div> </div> <div class="row-start-1 col-start-main-start sm:col-start-main-1/3 col-end-main-end order-1 md:order-2 cms "> <p>SPS Commerce, the largest retail network, connects over 90,000 retail businesses of all sizes across the globe. Companies turn to SPS to streamline operations and support new order management models, such as the ability to ship directly to consumers.</p> <p>As Andy Domeier, Senior Director of Technology at SPS, explained, “Companies have very different backend systems and technical abilities, which can make collaboration complicated. Retailers and suppliers need to work together regardless of size, and we offer a variety of full-service offerings to connect these companies across our network.” He leads a group of technology teams that include the Site Reliability Engineering (SRE), Cloud Operations, System Operations, and Continuous Improvement teams, responsible for ensuring the network is always on and working seamlessly for their customers.</p> <p>To support the company’s growth, in 2013 Domeier sought to streamline existing digital operations to better scale to meet the future needs of the business.</p> <h4>Challenges Without a Digital Operations Management Platform</h4> <p>At this time, Domeier’s teams faced new challenges as its retail network grew. For example, Domeier’s teams saw an increase in noise and clutter as they adopted new monitoring and data observation tools.</p> <p>When incidents arose, teams had to scramble, with little visibility because of the alert noise coming from various monitoring tools. They also had difficulty notifying the subject matter expert (SME) for each issue or affected service. SPS needed a solution to help streamline this process and a platform to help manage the entire incident lifecycle.</p> <p>Domeier and his teams faced challenges with:</p> <ul> <li><strong>Collaboration</strong>. Disparate tooling across the organization complicated cross-team collaboration.</li> <li><strong>Visibility</strong>. Teams lacked a holistic view of their digital operations health from incidents due to increased alert noise from ample monitoring tools.</li> <li><strong>Accountability</strong>. Complex infrastructure created confusion around code ownership, which led to increased time to resolution.</li> </ul> <p>“We needed something that could integrate with our monitoring tools, send alerts, and act as a hub to make sure those alerts were sent to the right person,” explained Domeier.</p> <h4>Benefits of Implementing PagerDuty</h4> <p>Domeier centralized all of the monitoring tools and teams onto PagerDuty so they could have improved consistency in terms of visibility into performance. This removed friction from the incident response process and enabled SPS to maintain “organizational velocity”. Leveraging <a href="https://www.pagerduty.com/integrations/">PagerDuty’s broad ecosystem of over 500 integrations</a>, SPS connected all of its cloud monitoring tools, including <a href="https://support.pagerduty.com/docs/aws-cloudwatch-integration-guide">Amazon CloudWatch</a>, <a href="https://grafana.com/grafana/plugins/xginn8-pagerduty-datasource">Grafana</a>, <a href="https://www.logicmonitor.com/support/alerts/integrations/pagerduty-integration">LogicMonitor</a>, <a href="https://www.pagerduty.com/docs/guides/prometheus-integration-guide/">Prometheus</a>, <a href="https://sentry.io/integrations/pagerduty/">Sentry</a>, and <a href="https://www.pagerduty.com/docs/guides/sumo-logic-integration-guide/">Sumo Logic</a>, to PagerDuty. Additionally, Domeier’s teams leveraged <a href="https://support.pagerduty.com/docs/slack-integration-guide">PagerDuty’s integration with Slack</a>, so that teams could trigger, respond to, and resolve incidents—all within the chat application. As a result, SPS technology teams smoothly transitioned mission-critical services to improve how the teams monitored an ecosystem of tooling and performance solutions, and could take immediate action on incidents.</p> <p>In recent years, the company adopted a <a href="https://ownership.pagerduty.com/">full-service ownership model</a>, where developers own their code in production. Full-service ownership enabled SPS teams to minimize downtime and maintain a consistent customer experience.</p> <p>“We’ve seen a positive internal cultural shift,” explained Domeier. “Before, our development teams would deliver their code to production with little transparency to their service’s health and availability. But as we architect and deploy new services, managing these services using PagerDuty has allowed development teams to see their code all the way through deployment and take ownership when incidents arise. Our Technology team is a talented and truly special group of individuals around the world!”</p> <p>Furthermore, the company’s <a href="https://www.pagerduty.com/blog/customer-success-uses-pagerduty/#:~:text=Like%20many%20Customer%20Success%20teams,call%20to%20review%20best%20practices.">customer success</a> teams have also started using PagerDuty. Because the company’s platform must be always on, the customer success team can now proactively escalate customer-facing issues to engineering teams before customers are impacted. They also leverage PagerDuty to route important notifications about specific customers to Technical Account Managers improving the quality of service SPS is able to provide.</p> <p>With PagerDuty, SPS has seen several benefits, including:</p> <ul> <li>Sustained organizational velocity and consistency among teams with the ability to troubleshoot incidents using a unified platform.</li> <li>Improved operational health with visibility into incidents coming from the organization’s entire tech stack.</li> <li>Improved response and resolution times via a full-service ownership model.</li> </ul> <blockquote><p>“PagerDuty’s incident data is a gold mine of improvement insights,” said Domeier.</p></blockquote> <h4>Moving to Remote Work</h4> <p>As the world went remote and consumers went digital in 2020, so did SPS. Using PagerDuty, the company smoothly transitioned to remote work, despite high volumes within their network. “Since the pandemic began, we’ve found that retailers needed to find ways to be more efficient, more effective, and save money,” explained Domeier. “This led to an increase in the use of our retail network, and PagerDuty has been able to help us keep organizational velocity even as we’ve moved to a remote working environment.”</p> <h4>What’s next for SPS Commerce?</h4> <p>Looking ahead, SPS plans to embed PagerDuty into its service creation process to streamline development and support teams as new products, features, and services are built. SPS is also planning to build more automation around the PagerDuty platform so developers can gain more context about new code and service deployment using <a href="https://developer.pagerduty.com/docs/events-api-v2/send-change-events/">PagerDuty’s change events</a>. Domeier is also looking into other PagerDuty products like <a href="https://www.pagerduty.com/platform/event-intelligence-and-automation/">Event Intelligence</a> and <a href="https://www.pagerduty.com/platform/analytics/">Analytics</a> as they continue to see new operational data surface from the platform.</p> <p>“PagerDuty allows my teams to focus on what’s important to us and continue to move our business forward,” explained Domeier.</p> <p>To learn more about how PagerDuty is helping companies transform their digital operations, visit <a href="http://www.pagerduty.com/customers">www.pagerduty.com/customers</a>. To see how PagerDuty could help your team approach real-time work more efficiently, <a href="https://www.pagerduty.com/sign-up/?type=hero">start a 14-day free trial today</a>.</p> </div> </section> </main> <footer class="grid-container pt-gmd-base mx-gmd-base px-gut sm:px-0 text-gray-dark dark:text-gray-light"> <div class="col-start-main-start col-end-main-end"> <div id="footer-columns" class="grid gap-2gut sm:grid-cols-3 md:grid-cols-5 justify-between"> <section class="mb-gut w-full sm:col-span-2 md:col-span-1 " id="footer-platform"> <h2 class="text-md text-gray-xdark dark:text-gray-light uppercase mb-gut mt-2gut">Platform</h2> <a class="block text-base hover:text-green dark:text-gray-light dark:hover:text-blue-light my-1" href="https://www.pagerduty.com/platform/incident-management/" hreflang="en" rel="" >Incident Management </a> <a class="block text-base hover:text-green dark:text-gray-light dark:hover:text-blue-light my-1" href="https://www.pagerduty.com/platform/aiops/" 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