Frequently Asked Questions

<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=Edge"> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"> <link rel="shortcut icon" href="/favicon.ico" type="image/x-icon"/> <link rel="alternate" type="application/rss+xml" title="Latest Answers" href="https://libanswers.unm.edu/rss.php?m=new&gid=2868" /> <link rel="stylesheet" media="screen" href="https://netdna.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css" /> <link rel="stylesheet" media="screen" href="https://static-assets-us.libanswers.com/css2.72.1/dist/LibAnswers_public.min.css" /> <title> Frequently Asked Questions - FAQ </title> <style> </style> <script src="https://static-assets-us.libanswers.com/js2.72.1/dist/jquery.min.js"></script> <script src="https://static-assets-us.libanswers.com/js2.72.1/dist/LibAnswers_public.min.js"></script> <script> var springSpace = springSpace || {}; springSpace.la = springSpace.la || {}; springSpace.la.Page = { iid: 1492, group_id: 2868, faq_id: 0, qlog_id: 0, auth_id: 0 }; </script> </head> <body id="s-la-page-13614" class="s-la-page-public s-la-page-home"> <a id="s-la-public-skiplink" class="alert-info" href="#s-la-page-maincontent">Skip to Main Content</a>   <div class="container"> <div id="s-la-public-banner" class="s-la-banner row" role="banner"> <div class="col-md-12"> <a id="s-la-banner-link" href="https://library.unm.edu"> <img class="img-responsive" usemap="#s-la-headermap" name="banner" alt="University of New Mexico: FAQ banner" id="s-la-banner-img" src="https://d1vbcbna54tygs.cloudfront.net/data/headers/1492/UL_logo_for_libanswers.png" /> </a> </div> </div> <div id="s-la-bc" class="row" role="navigation"> <div class="col-md-12"> <ol class="breadcrumb s-la-color-bars s-la-color-bars-border"> <li> <a href="https://library.unm.edu">Library</a> </li> <li class="active"> <a href="/">FAQ</a> </li> </ol> </div> </div> <div id="s-la-public-header" class="s-la-header row clearfix"> <div class="col-md-12"> <noscript> <div id="s-la-noscript" class="alert alert-warning"> <strong>Warning:</strong> Your browser has javascript disabled. Without javascript some functions will not work, including question submission via the form. </div> </noscript> <div class="s-la-public-header-text s-la-public-home"> <h1 class="s-la-public-header-title"> <h2>Frequently Asked Questions</h2> </h1> <div class="s-la-public-header-description"> </div> </div> </div> </div> <div id="s-la-page-title-bar" role="navigation"> <div class="navbar navbar-default s-la-color-bars s-la-color-bars-border"> <div class="navbar-header"> <button type="button" class="navbar-toggle" data-toggle="collapse" data-target="#s-la-browsebar-collapse" aria-hidden="true"> <span class="fa fa-bars"></span><span class="sr-only">Toggle menu visibility</span> </button><p class="navbar-text">199 Answers</p></div> <div class="collapse navbar-collapse" id="s-la-browsebar-collapse"> <div id="s-la-content-search-30778" class="s-la-content-search"> <form method="get" class="navbar-form navbar-left" role="search" name="s-la-searchform" id="s-la-searchform-30778" action="/search/" aria-labelledby="s-la-content-search-query-30778"> <input type="hidden" name="t" value="0" /> <div class="form-group"> <label for="s-la-content-search-query-30778" class="s-la-searchform-label sr-only control-label">Ask Another Question</label> <div class="col-xs-9"> <input type="text" id="s-la-content-search-query-30778" class="s-la-content-search-query form-control" name="q" placeholder="Search FAQs" value="" autocomplete="off" /> </div> <div class="col-xs-3 s-la-searchform-buttoncol"> <button type="submit" class="btn btn-default s-la-searchform-button"> Search </button> </div> </div> </form> <script>$(function() { searchform_30778 = springSpace.la.initFaqSearchForm({ contentId: 30778, iid: 1492, apiDomain: 'libanswers.unm.edu', groupId: [2868], limit: 10 }); });</script> </div> <ul class="nav navbar-nav s-la-navbrowse"> <li> <p class="navbar-text">Browse:</p> </li> <li> <a class="" href="/search/">All</a> </li> <li id="s-la-page-title-bar-topics" class="dropdown"> <a data-toggle="dropdown" class="dropdown-toggle" href="#">Topics <b class="caret"></b></a> <ul class="dropdown-menu dropdown-scroll dropdown-menu-right" role="menu" aria-hidden="true"> <li> <a href="/search/?t=0&g=2868&topics=About%20Us&adv=1" role="menuitem"><span class="badge">44</span><span class="topic_item">About Us</span></a> </li> <li> <a href="/search/?t=0&g=2868&topics=Account%20%2F%20Borrowing&adv=1" role="menuitem"><span class="badge">22</span><span class="topic_item">Account / Borrowing</span></a> </li> <li> <a href="/search/?t=0&g=2868&topics=Archives%20%2F%20Special%20Collections&adv=1" role="menuitem"><span class="badge">13</span><span class="topic_item">Archives / Special Collections</span></a> </li> <li> <a href="/search/?t=0&g=2868&topics=Articles%20%2F%20Journals%20%2F%20Databases&adv=1" role="menuitem"><span class="badge">40</span><span class="topic_item">Articles / Journals / Databases</span></a> </li> <li> <a href="/search/?t=0&g=2868&topics=Catalog&adv=1" role="menuitem"><span class="badge">25</span><span class="topic_item">Catalog</span></a> </li> <li> <a href="/search/?t=0&g=2868&topics=Citations%20%2F%20Writing&adv=1" role="menuitem"><span class="badge">5</span><span class="topic_item">Citations / Writing</span></a> </li> <li> <a href="/search/?t=0&g=2868&topics=Computers%20%2F%20Equipment&adv=1" role="menuitem"><span class="badge">21</span><span class="topic_item">Computers / Equipment</span></a> </li> <li> <a href="/search/?t=0&g=2868&topics=Coronavirus%20%2F%20Covid-19&adv=1" role="menuitem"><span class="badge">3</span><span class="topic_item">Coronavirus / Covid-19</span></a> </li> <li> <a href="/search/?t=0&g=2868&topics=Course%20Reserves&adv=1" role="menuitem"><span class="badge">3</span><span class="topic_item">Course Reserves</span></a> </li> <li> <a href="/search/?t=0&g=2868&topics=eBooks&adv=1" role="menuitem"><span class="badge">8</span><span class="topic_item">eBooks</span></a> </li> <li> <a href="/search/?t=0&g=2868&topics=Exhibitions&adv=1" role="menuitem"><span class="badge">1</span><span class="topic_item">Exhibitions</span></a> </li> <li> <a href="/search/?t=0&g=2868&topics=Interlibrary%20Loan%20%28ILL%29&adv=1" role="menuitem"><span class="badge">15</span><span class="topic_item">Interlibrary Loan (ILL)</span></a> </li> <li> <a href="/search/?t=0&g=2868&topics=Library%20Instruction&adv=1" role="menuitem"><span class="badge">10</span><span class="topic_item">Library Instruction</span></a> </li> <li> <a href="/search/?t=0&g=2868&topics=Print%20%2F%20Scan%20%2F%20Copy&adv=1" role="menuitem"><span class="badge">9</span><span class="topic_item">Print / Scan / Copy</span></a> </li> <li> <a href="/search/?t=0&g=2868&topics=Study%20Spaces&adv=1" role="menuitem"><span class="badge">12</span><span class="topic_item">Study Spaces</span></a> </li> <li> <a href="/search/?t=0&g=2868&topics=UNM%20Campus&adv=1" role="menuitem"><span class="badge">23</span><span class="topic_item">UNM Campus</span></a> </li> </ul> </li> </ul> </div> </div> </div> <div id="s-la-page-maincontent" role="main"> <div class="s-la-row row"> <div id="s-la-page-column-0" class="s-la-column-top col-md-12"> </div> </div> <div class="s-la-row row"> <div id="s-la-page-column-1" class="s-la-page-column col-md-9"> <div id="s-la-box-33826-container" class="s-la-box-container s-la-color-bars-border s-la-box-type-1 s-la-box-position-1"> <div id="s-la-box-33826" class="s-la-box s-la-box-html"> <div class="s-la-box-title s-la-color-bars s-la-color-bars-border"> <h2>Popular FAQs </h2> </div> <div id="" class="s-la-box-content clearfix" > <div id="s-la-content-faqlist-32934" class="s-la-content-faqlist s-la-content clearfix"> <ul class="list-unstyled"> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://libanswers.unm.edu/faq/136061" data-faqid="136061">How much does it cost to print and copy in the library?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Jan 24, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Print%20%2F%20Scan%20%2F%20Copy">Print / Scan / Copy</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">15344</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://libanswers.unm.edu/faq/135288" data-faqid="135288">Where can I see the UNM salary book?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Sep 20, 2023</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Archives%20%2F%20Special%20Collections">Archives / Special Collections</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=UNM%20Campus">UNM Campus</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">5472</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://libanswers.unm.edu/faq/196473" data-faqid="196473">What does the "Ask Us" status in the catalog mean?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Apr 03, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Catalog">Catalog</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">4567</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://libanswers.unm.edu/faq/134550" data-faqid="134550">Can I access the library research databases from off-campus?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Sep 20, 2023</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Account%20%2F%20Borrowing">Account / Borrowing</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Articles%20%2F%20Journals%20%2F%20Databases">Articles / Journals / Databases</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">4472</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://libanswers.unm.edu/faq/367931" data-faqid="367931">Help! My link goes to an EBSCO log in page! Can I recover the book or article I was trying to save?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Jul 08, 2022</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Catalog">Catalog</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">3990</span></span> </div> </li> </ul> </div> </div> </div> </div> <div id="s-la-box-61638-container" class="s-la-box-container s-la-color-bars-border s-la-box-type-1 s-la-box-position-2"> <div id="s-la-box-61638" class="s-la-box s-la-box-html"> <div class="s-la-box-title s-la-color-bars s-la-color-bars-border"> <h2>Recently Updated FAQs </h2> </div> <div id="" class="s-la-box-content clearfix" > <div id="s-la-content-faqlist-61347" class="s-la-content-faqlist s-la-content clearfix"> <ul class="list-unstyled"> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://libanswers.unm.edu/faq/416316" data-faqid="416316">Can AIMS@UNM students borrow materials from the UNM main campus libraries?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Oct 25, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Account%20%2F%20Borrowing">Account / Borrowing</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=UNM%20Campus">UNM Campus</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">9</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://libanswers.unm.edu/faq/413958" data-faqid="413958">Why can't I access the library website or the database from off campus?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Sep 09, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">248</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://libanswers.unm.edu/faq/134538" data-faqid="134538">How do I find literary criticism?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Aug 03, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Catalog">Catalog</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">123</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://libanswers.unm.edu/faq/172868" data-faqid="172868">Can you help with biology research?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Aug 03, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Library%20Instruction">Library Instruction</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">131</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://libanswers.unm.edu/faq/135482" data-faqid="135482">How do I request a class visit or library instruction?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Aug 03, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Library%20Instruction">Library Instruction</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">271</span></span> </div> </li> </ul> </div> </div> </div> </div> </div> <div id="s-la-page-column-2" class="s-la-page-column col-md-3"> <div id="s-la-box-33253-container" class="s-la-box-container s-la-color-bars-border s-la-box-type-1 s-la-box-position-1"> <div id="s-la-box-33253" class="s-la-box s-la-box-html"> <div class="s-la-box-title s-la-color-bars s-la-color-bars-border"> <h2>Contact Us </h2> </div> <div id="" class="s-la-box-content clearfix" > <div id="s-la-content-chat-61345" class="s-la-content-chat s-la-content"> <div id="libchat_23f9e855cafbdb6236eefb866ac2d9ca"></div><script src="https://libanswers.unm.edu/load_chat.php?hash=23f9e855cafbdb6236eefb866ac2d9ca"></script> </div> <div id="s-la-content-text-61346" class="s-la-content-text s-la-content"> <p><br />  </p> </div> <div id="s-la-content-iconitem-32448" class="s-la-content-iconitem s-la-content clearfix"> <div class="s-la-content-iconitem-icon"> <a href="sms:+15054314711"> <img src="//s3.amazonaws.com/libapps/accounts/77827/images/text_icon.png" alt="Text (505) 431-4711" /> </a> </div> <div class="s-la-content-iconitem-text"> <a href="sms:+15054314711">Text (505) 431-4711</a> </div> </div> <div id="s-la-content-iconitem-32508" class="s-la-content-iconitem s-la-content clearfix"> <div class="s-la-content-iconitem-icon"> <a href="/form?queue_id=1653"> <img src="//s3.amazonaws.com/libapps/accounts/77827/images/email_icon.png" alt="Email Us" /> </a> </div> <div class="s-la-content-iconitem-text"> <a href="/form?queue_id=1653">Email Us</a> </div> </div> <div id="s-la-content-text-126799" class="s-la-content-text s-la-content"> <p><strong>Undergrads: </strong><a href="https://libcal.unm.edu/appointments/undergrad">Schedule a consultation</a>.</p> </div> <div id="s-la-content-text-126800" class="s-la-content-text s-la-content"> <p><strong>Graduate students & Faculty</strong> <a href="https://unm.libwizard.com/f/consult">Request a consultation.</a></p> </div> </div> </div> </div> <div id="s-la-box-66726-container" class="s-la-box-container s-la-color-bars-border s-la-box-borderless s-la-box-type-1 s-la-box-position-2"> <div id="s-la-box-66726" class="s-la-box s-la-box-html"> <div class="s-la-box-title s-la-color-bars s-la-color-bars-border"> <h2> </h2> </div> <div id="" class="s-la-box-content clearfix" > <div id="s-la-content-text-66420" class="s-la-content-text s-la-content"> <h3>Related Links</h3> <ul> <li><a href="http://libanswers.unm.edu/form.php?queue_id=1685">LIBROS Consortium Employee Support</a><br />  </li> <li><a href="http://libanswers.unm.edu/form.php?queue_id=1684">Database / Ejournal / Ebook Issues</a><br />  </li> <li><a href="https://libticket.unm.edu/">Information Technology Services (LoboGit & ULLS IT Support) </a></li> </ul> <p> </p> </div> </div> </div> </div> </div> </div> <div class="s-la-row row"> <div id="s-la-page-column-4" class="s-la-column-bottom col-md-12"> </div> </div> </div> <div id="s-la-public-footer" class="s-la-footer s-la-color-bars s-la-color-bars-border" role="contentinfo"> <div id="s-la-footer-brand">Powered by <a href="https://springshare.com">Springshare</a>; All rights reserved.</div> <div id="s-la-footer-support-link"> <a href="mailto:mribas@unm.edu">Report a tech support issue.</a> </div> <div id="s-la-footer-admin-links"> <span id="s-la-footer-login-link"><a href="/admin/login">Login to LibApps</a></span> </div> </div> </div>   <div id="s-la-public-tracking"> <script async src="https://www.googletagmanager.com/gtag/js?id=G-FC1WHYYCW2"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-FC1WHYYCW2'); </script></div>  <script> jQuery(document).ready(function() { setUpPublicPage(); setUpAnswerPage( springSpace.la.Page.faq_id, springSpace.la.Page.iid, false ); }); </script> <div id="s-ui-notifyarea" role="alert"></div> </body> </html>

CINXE.COM

Frequently Asked Questions - FAQ