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<!DOCTYPE html> <html lang="en"> <head> <title>Support</title> <link rel="stylesheet" type="text/css" href="/assets/css/general.css"> <link rel="stylesheet" type="text/css" href="/assets/css/support.css"> <meta charset="UTF-8"> <meta name="description" content="PreviewQt is a simple application for previewing all kinds of files, based on Qt/QML, published as open-source and completely free."> <meta name="keywords" content="file previewer, qt, qml, free, open source"> <meta name="viewport" content="width=device-width, initial-scale=1"> <link rel="stylesheet" type="text/css" href="/assets/fontawesome/fontawesome.min.css"> <link rel="stylesheet" type="text/css" href="/assets/fontawesome/solid.min.css"> <script src="/assets/jquery-3.7.1.min.js"></script> <link rel="shortcut icon" type="image/png" href="img/favicon.png"> <script> var globalz = 5; var curid = -1; function handleNavMouseEnter(id) { if($("#nav-item-"+id+":hover").length != 0) { $('#submenu-'+id).css('z-index', globalz); $("#submenu-"+id).addClass("showsubnavbar"); globalz += 1; curid = id; } } function mouseLeaveTimeout(curid, id) { if(($("#nav-item-"+id+":hover").length == 0 && $("#submenu-"+id+":hover").length == 0) || curid != id) { $("#submenu-"+id).removeClass("showsubnavbar") } } function handleNavMouseLeave(id) { setTimeout(() => { if(($("#nav-item-"+id+":hover").length == 0 && $("#submenu-"+id+":hover").length == 0) || curid != id) { $("#submenu-"+id).removeClass("showsubnavbar") } }, 1000, curid, id); } </script> </head> <body> <div id="navbar"> <a id="nav-item-0" href="/" class="navlogo"><img src="/img/navlogo.png" alt="logo"></a><!-- --><a id="nav-item-1" class="nav-item nav-first" href="/features">Features</a><!-- --><a id="nav-item-2" class="nav-item" href="/down">Downloads</a><!-- --><a id="nav-item-3" class="nav-item nav-highlight" href="/support">Support</a><!-- --><a id="nav-item-4" class="nav-item" href="/news">News</a><!-- --><a id="nav-item-5" class="nav-item" href="/about">About</a> <div id="photoqtnav"> <a id="nav-item-6" class="previewqt-nav-item" href="https://photoqt.org">Visit PhotoQt</a> </div> </div> <div class="subnavbar" id="submenu-1"> <span class="navlogo-spacer"></span><!-- --><a class="sub-nav-item" href="/features">Features</a><!-- --><a class="sub-nav-item" href="/formats">Supported formats</a> </div> <div class="subnavbar" id="submenu-2"> <span class="navlogo-spacer"></span><!-- --><a class="sub-nav-item" href="/down">Downloads</a><!-- --><a class="sub-nav-item" href="/changelog">Changelog</a> </div> <div class="subnavbar" id="submenu-3"> <span class="navlogo-spacer"></span><!-- --><a class="sub-nav-item" href="/support">Support</a><!-- --><a class="sub-nav-item" href="/faq">FAQ</a><!-- --><a class="sub-nav-item" href="/install">Building PreviewQt from source</a> </div> <script> function toggleMobileMenu() { $('#mobile-nav').toggleClass('mobile-nav-hidden'); $('#closemenu').toggleClass('mobile-nav-hidden'); if($('html, body').css('overflow') == "hidden" ) { $('html, body').css({ overflow: 'visible', height: 'auto' }); } else { $('html, body').css({ overflow: 'hidden', height: '100%' }); } } </script> <div id="closemenu" class="mobile-nav-hidden" onClick="toggleMobileMenu()"></div> <div id="mobile-table"> <div class="mobile-row"> <div class="mobile-cell mobile-cell-text"> <a href="/" class="no-a"><img id="navlogo-mobile" alt="logo" src="/img/navlogo.png"><span class="nav-first">PreviewQt File Previewer</span></a> </div> <div class="mobile-cell mobile-cell-menu"> <span class="fa-solid fa-bars"></span> </div> </div> </div> <div id="mobile-nav-button" onClick="toggleMobileMenu()"></div> <table id="mobile-nav" class="mobile-nav-hidden"> <tr> <td> <a href="/">home</a> </td> </tr> <tr> <td> <a href="/features">features</a> </td> </tr> <tr> <td> <a href="/down">downloads</a> </td> </tr> <tr> <td> <a href="/support">support</a> </td> </tr> <tr> <td> <a href="/news">news</a> </td> </tr> <tr> <td> <a href="/about">about</a> </td> </tr> <tr> <td> <a href="/previewqt">PreviewQt</a> </td> </tr> </table> <div id="versionlabel" class="mobile-hidden"> <a id="versionlabel1" class="mobile-hidden" href="/news/previewqt-3.0"> PreviewQt v3.0<br> </a> </div> <h1>Support</h1> <p>The best way to get help with PreviewQt is to get in touch with me, either by <a href="/about">contacting me</a> or by <a href="https://gitlab.com/lspies/previewqt/-/issues">opening an issue over at GitLab</a>. If you have any feature suggestion, feedback, or criticism, please also let me know.</p> <h3>Install instructions</h3> <p>If all you want to do is install PreviewQt, first check the official repositories of your Linux distribution (if you are indeed running Linux). If PreviewQt is not (yet) available there, or if you're running Windows, take a look at the <a href="/down">Downloads</a> page for additional options. If you want to build PreviewQt from source, <a href="/install">you can find the build instructions right here</a>.</p> <h3>Open a bug report</h3> <p>If you find something in PreviewQt that seems not quite right or that doesn't work as you would expect it to, please let me know. I depend on reports of users of issues they face to know what needs to be fixed and/or improved. You can open a bug report by <a href="https://gitlab.com/lspies/previewqt/-/issues">opening an issue over at GitLab</a>. When you do so, please include as much information as possible:</p> <ol> <li>What platform are you running (e.g., Windows, Ubuntu, ...)?</li> <li>What version of PreviewQt are you using?</li> <li>What features are supported by your build?</li> <li>If you are able to reproduce any issue, what steps are necessary to do so?</li> </ol> <p>If it happens with only specific images or image formats, if possible please include a sample image.</p> <h3>Still need more help?</h3> <p>If you need further help or want to ask more questions, please don't hesitate to email me at <span id="email"><span style="font-size: 75%">(you need to enable javascript to see the email address)</span></span>.</p><br><br> <script> var pref1 = "<a" + " " + "href" + "=\"" + "ma" + "ilt" + "o:"; var pref2 = "\" cl" + "ass" + "=" + "\"li" + "n" + "k\"" + ">"; var suf = "</a>"; var erstes = "Lu" + "k"; var zweites = "as"; var drittes = "Pre" + "vie" + "w" + "Qt"; var viertes = "or" + "g"; document.getElementById("email").innerHTML = pref1 + erstes + zweites + "@" + drittes + "." + viertes + pref2 + erstes + zweites + "@" + drittes + "." + viertes + suf; </script> <script> $("#nav-item-1").on("mouseenter", function() { handleNavMouseEnter(1); }); $("#nav-item-2").on("mouseenter", function() { handleNavMouseEnter(2); }); $("#nav-item-3").on("mouseenter", function() { handleNavMouseEnter(3); }); $("#nav-item-1").on("mouseleave", function() { handleNavMouseLeave(1); }); $("#nav-item-2").on("mouseleave", function() { handleNavMouseLeave(2); }); $("#nav-item-3").on("mouseleave", function() { handleNavMouseLeave(3); }); $("#submenu-1").on("mouseleave", function() { handleNavMouseLeave(1); }); $("#submenu-2").on("mouseleave", function() { handleNavMouseLeave(2); }); $("#submenu-3").on("mouseleave", function() { handleNavMouseLeave(3); }); </script> </body> </html>