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<!DOCTYPE html><html lang="en-GB"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width"/><title>The 21 best AI chatbots of 2024</title><meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"/><link rel="profile" href="https://gmpg.org/xfn/11"/><meta name="google-site-verification" content="2q8u-0_6HxJZdS7l7LYlf-WDEYwIPvdJ_XVujkTFNCY"/><meta name="naver-site-verification" content="0280b3893b4fa7c8bbe9bc24ef61756c9dccec97"/><link rel="preconnect" href="https://d1eipm3vz40hy0.cloudfront.net/"/><link rel="preconnect" href="https://static.zdassets.com/"/><link rel="dns-prefetch" href="//d16cvnquvjw7pr.cloudfront.net"/><link rel="dns-prefetch" href="//web-assets.zendesk.com"/><link rel="dns-prefetch" href="//ajax.googleapis.com"/><link rel="dns-prefetch" href="//cdn3.optimizely.com"/><link rel="dns-prefetch" href="//a112699136.cdn.optimizely.com"/><link rel="dns-prefetch" href="//logx.optimizely.com"/><link rel="mask-icon" href="https://d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk-favicon.svg" color="#16140C"/><link rel="shortcut icon" href="https://d1eipm3vz40hy0.cloudfront.net/images/logos/favicons/favicon.ico"/><link rel="shortcut icon" href="https://d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk-favicon.svg"/><link rel="apple-touch-icon-precomposed" sizes="152x152" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk152.png"/><link rel="apple-touch-icon-precomposed" sizes="144x144" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk144.png"/><link rel="apple-touch-icon-precomposed" sizes="120x120" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk120.png"/><link rel="apple-touch-icon-precomposed" sizes="114x114" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk114.png"/><link rel="apple-touch-icon-precomposed" sizes="72x72" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk72.png"/><link rel="apple-touch-icon-precomposed" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk57.png"/><meta name="description" content="ChatGPT is great for work and fun, but it isn’t the only AI chatbot option. Learn about bots for a range of use cases."/><meta name="robots" content="index,max-snippet:-1,max-image-preview:large,max-video-preview:-1,follow"/><link rel="canonical" href="https://www.zendesk.co.uk/service/messaging/chatbot/"/><meta property="og:locale" content="en_GB"/><meta property="og:type" content="website"/><meta property="og:title" content="The 21 best AI chatbots of 2024"/><meta property="og:description" content="ChatGPT is great for work and fun, but it isn’t the only AI chatbot option. Learn about bots for a range of use cases."/><meta property="og:url" content="https://www.zendesk.co.uk/service/messaging/chatbot/"/><meta property="og:site_name" content="Zendesk"/><meta property="og:image" content="https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-5.png"/><meta name="twitter:card" content="summary"/><meta name="twitter:image" content="https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-5.png"/><meta name="twitter:site" content="@zendesk"/><meta property="article:publisher" content="https://www.facebook.com/zendesk/"/><meta property="article:published_time" content="2023-06-02T16:26:37.000Z"/><meta property="article:modified_time" content="2024-09-06T10:14:12.000Z"/><link rel="alternate" hrefLang="da" href="https://www.zendesk.com/dk/service/messaging/chatbot/"/><link rel="alternate" hrefLang="sv" href="https://www.zendesk.com/se/service/messaging/chatbot/"/><link rel="alternate" hrefLang="it" href="https://www.zendesk.com/it/service/messaging/chatbot/"/><link rel="alternate" hrefLang="es-ES" href="https://www.zendesk.es/service/messaging/chatbot/"/><link rel="alternate" hrefLang="es" href="https://www.zendesk.com.mx/service/messaging/chatbot/"/><link rel="alternate" hrefLang="de" href="https://www.zendesk.de/service/messaging/chatbot/"/><link rel="alternate" hrefLang="ko" href="https://www.zendesk.kr/service/messaging/chatbot/"/><link rel="alternate" hrefLang="fr" href="https://www.zendesk.fr/service/messaging/chatbot/"/><link rel="alternate" hrefLang="nl" href="https://www.zendesk.nl/service/messaging/chatbot/"/><link rel="alternate" hrefLang="en" href="https://www.zendesk.com/service/messaging/chatbot/"/><link rel="alternate" hrefLang="ja" href="https://www.zendesk.co.jp/service/messaging/chatbot/"/><link rel="alternate" hrefLang="pt" href="https://www.zendesk.com.br/service/messaging/chatbot/"/><link rel="alternate" hrefLang="en-GB" href="https://www.zendesk.co.uk/service/messaging/chatbot/"/><link rel="alternate" hrefLang="en-AU" href="https://www.zendesk.com/au/service/messaging/chatbot/"/><link rel="alternate" hrefLang="en-HK" href="https://www.zendesk.hk/service/messaging/chatbot/"/><link rel="alternate" hrefLang="en-IN" href="https://www.zendesk.com/in/service/messaging/chatbot/"/><link rel="alternate" hrefLang="en-SG" href="https://www.zendesk.com/sg/service/messaging/chatbot/"/><link rel="alternate" hrefLang="en-TW" href="https://www.zendesk.tw/service/messaging/chatbot/"/><link rel="alternate" hrefLang="en-TH" href="https://www.zendesk.com/th/service/messaging/chatbot/"/><link rel="alternate" hrefLang="x-default" href="https://www.zendesk.com/service/messaging/chatbot/"/><meta property="X-Frame-Options" content="SAMEORIGIN"/><meta property="Strict-Transport-Security" content="max-age=9999"/><meta property="X-XSS-Protection" content="1"/><link rel="preload" as="image" href="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/messagingchatbothero.png"/><meta name="next-head-count" content="64"/><script id="script-core-datalayer" data-nscript="beforeInteractive"> window.dataLayer = window.dataLayer || []; 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data-garden-version="8.76.2"><h1 class="Headingstyle__HeadingRoot-sc-150xww-0 erblZw">The 21 best AI chatbots of 2024</h1><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">ChatGPT is only one AI chatbot option. Our guide breaks down the best AI chatbots so you can find the right fit for your business. Try our AI agents for free.</h5><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv"><a href="/register/" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Free trial</a><a href="/demo/" data-interaction-type="button-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 endJfX" data-garden-id="buttons.anchor" data-garden-version="8.76.2">View demo</a></div></div><div class="StyledCol-sc-inuw62-0 cZPYkB Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div shape="square" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jvviVs"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" fetchpriority="high" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/messagingchatbothero.png" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/></span></span></div></div></div></div></div></section></div></div></div></div></section></div><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">A guide to the 21 best AI chatbots</h2><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Last updated September 6, 2024</p><div class="sc-ecc9c292-0 iUiEoJ"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">AI chatbots aren’t a luxury anymore – they’re the standard for providing an exceptional customer experience. According to the <a target="_blank" rel="noopener noreferrer" href="https://cxtrends.zendesk.com/gb" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Zendesk CX Trends Report 2024<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>, <strong>67 percent of business leaders understand that chatbots can help build stronger customer relationships.</strong> As we learn more about the <a href="/blog/5-benefits-using-ai-bots-customer-service/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">benefits of chatbots</a> for businesses and customers, choosing the right AI chatbot is more important than ever.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">You may have heard about AI chatbots thanks to OpenAI’s launch of ChatGPT in 2022. While ChatGPT is certainly one of the most popular conversational, <a href="/blog/generative-ai-guide/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">generative artificial intelligence (AI)</a>, it isn’t purpose-built for every use case. Our guide details what you need to know about AI chatbots and ChatGPT alternatives for business and personal use in 2024.</p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> <a href="#Best AI chatbots at a glance" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Popular AI chatbots at a glance</a> </li><li><a href="#What is the best AI chatbot right now?" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">What is the best AI chatbot right now?</a> </li><li><a href="#The 21 best AI chatbots" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">The 21 best AI chatbots</a> </li><li><a href="#A comparison chart of top AI chatbots" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">A comparison chart of top AI chatbots</a> </li><li><a href="#How to choose the right AI chatbot software" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">How to choose the right AI chatbot software</a> </li><li><a href="#Frequently asked questions" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Frequently asked questions</a> </li><li><a href="#See why our AI agents are the best AI chatbots for CX" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">See why our AI agents are the best AI chatbots for CX</a> </li></ul> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="Best AI chatbots at a glance"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Best AI chatbots at a glance</h2><div class="sc-ecc9c292-0 iUiEoJ"><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> <a href="#General use chatbots: ChatGPT, Perplexity, ZenoChat" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">General use chatbots: ChatGPT, Perplexity, ZenoChat</a> </li><li><a href="#Customer experience and employee service chatbot: Zendesk" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Customer experience and employee service chatbot: Zendesk</a> </li><li><a href="#User experience chatbot: Gemini" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">User experience chatbot: Gemini</a> </li><li><a href="#Web search chatbot: Microsoft Copilot" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Web search chatbot: Microsoft Copilot</a> </li><li><a href="#Creative writing chatbot: Claude" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Creative writing chatbot: Claude</a> </li><li><a href="#Sales and marketing chatbots: Jasper Chat, Copy.ai, ChatSpot" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Sales and marketing chatbots: Jasper Chat, Copy.ai, ChatSpot</a> </li><li><a href="#Gaming and fantasy chatbot: Character.AI" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Gaming and fantasy chatbot: Character.AI</a> </li><li><a href="#Research and collaboration chatbot: Chatsonic" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Research and collaboration chatbot: Chatsonic</a> </li><li><a href="#IT and HR support chatbot: Workativ" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">IT and HR support chatbot: Workativ</a> </li><li><a href="#Education chatbots: Khanmigo, Socratic" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Education chatbots: Khanmigo, Socratic</a> </li><li><a href="#Healthcare chatbot: Woebot Health" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Healthcare chatbot: Woebot Health</a> </li><li><a href="#Personal chatbot: Pi" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Personal chatbot: Pi</a> </li><li><a href="#Open-source chatbots: Llama 3, HuggingChat" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Open-source chatbots: Llama 3, HuggingChat</a> </li><li><a href="#AI chatbot aggregator: Poe" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">AI chatbot aggregator: Poe</a> </li><li><a href="#Social media chatbot: Grok" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Social media chatbot: Grok</a> </li></ul> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="What is the best AI chatbot right now?"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">What is the best AI chatbot right now?</h2><div class="sc-ecc9c292-0 iUiEoJ"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">ChatGPT stands out as the best AI chatbot for generic use cases due to its versatile conversational abilities, natural language understanding, and adaptability across diverse domains. Zendesk, on the other hand, excels at customer experience (CX) chatbot use cases. It’s purpose-built for CX, having trained its <a href="/service/ai/chatbots-customer-service/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">customer service chatbots</a> on billions of customer service interactions, so it’s ready out of the box.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="The 21 best AI chatbots"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">The 21 best AI chatbots</h2><div class="sc-ecc9c292-0 iUiEoJ"><h3 id="ChatGPT" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">1. <a target="_blank" rel="noopener noreferrer" href="https://openai.com/chatgpt/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">ChatGPT<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="General use chatbots: ChatGPT, Perplexity, ZenoChat">Use case: General use</span></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Models: GPT-3.5, GPT-4, GPT-4o</p><img alt="image displays the ChatGPT prompt interface." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/chatgptpromptinterface.png" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://openai.com/chatgpt/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">When OpenAI released ChatGPT in late 2022, it became the fastest-growing consumer app ever. It arguably popularised artificial intelligence, making generative and conversational AI tools accessible to everyone.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">ChatGPT offers writing, summarising, coding, research and parsing capabilities. ChatGPT can also integrate with add-ons and plug-ins to access accurate information or use third-party services. Some notable plugins include:</p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> OpenTable for restaurant reservations </li><li>KAYAK for travel bookings </li><li>Instacart for local grocery shopping </li><li>Speak for learning other languages </li></ul> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Since its launch, ChatGPT has rolled out new iterations of the original intent model, such as GPT-3.5 (available for free plans). GPT-4, which includes additional performance capabilities, is accessible starting at $20 per user per month.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">ChatGPT also offers DALL·E, an AI-powered image generator, in ChatGPT Plus and Enterprise. Users can enter a prompt or describe an image through voice chat. Based on the description, DALL·E will generate an output, such as a picture, logo or comic strip.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">ChatGPT has a few noteworthy limitations. The GPT 3.5 data set doesn’t extend past the end of 2022, so some information may not be current. It might lack real-world knowledge and struggle with understanding context, leading to occasional irrelevant responses. Additionally, it can be susceptible to generating <a target="_blank" rel="noopener noreferrer" href="https://www.usatoday.com/money/blueprint/business/artificial-intelligence/chatgpt-review/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">biased or inaccurate responses <svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>when prompted to do so.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Pros and cons</strong></p><table class="sc-2a70aa94-0 bmdwwe"><tr><th>Pros</th><th>Cons</th></tr><tr><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Web browsing </li><li>File uploads </li><li>Image generation </li></ul> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Risks of inaccurate information </li><li>Limited customer support resources </li></ul> </td></tr></table> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Recommended reading:</strong> Learn how <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/marketplace/apps/support/991278/chatgpt-4-smart-assistant/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">ChatGPT-4 integrates with Zendesk.<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p><h3 id="Zendesk" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">2. <a href="/service/ai/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Zendesk</a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="Customer experience and employee service chatbot: Zendesk">Use case: Customer experience and employee service<span></span></span></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Models: proprietary</p><img alt="An image displays the Zendesk AI agent reporting page." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/zendeskaiagentreportingpage.png" width="100%"/> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Unlike many AI chatbot solutions, <a href="/service/ai/ai-agents/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Zendesk AI agents</a>, the next generation of AI-powered bots, are purpose-built for CX and perform like human agents. They come pre-trained on over 18 billion real customer service interactions specific to your industry, so they already understand the nuances of the customer experience and your customers’ needs. This allows the system to deliver value on day one, saving your team time and avoiding the costs of manual setup.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk AI agents are equipped to understand and resolve even the most complex customer requests from start to finish. Taking it a step further, Zendesk enables teams to:</p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Use generative AI to swiftly construct a knowledge base, enabling the launch of an AI agent within minutes. </li><li>Accurately identify areas where customers seek additional support and construct intuitive conversation flows that systematically guide them toward ideal resolutions. </li><li>Seamlessly address customer enquiries from initiation to completion by integrating with backend systems through APIs, facilitating data exchange for informed AI agent responses. </li><li>Leverage customer insights to optimise AI agent performance and extend capabilities to new applications, channels, languages, and markets so you can quickly scale to meet growing needs. </li></ul> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Beyond conversational bots, <a href="/service/ai/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Zendesk AI </a>also holds benefits for agents. Our AI-powered agent tools include <a href="/service/routing-and-intelligence/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">intelligent routing and triage</a>—sending requests to the right human agent based on language, intent (what a conversation is about), and sentiment (if it’s positive, neutral, or negative)—and sharing these insights with agents to provide helpful context and suggestions for how to solve the issue.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">AI can surface similar tickets, turn a few bullet points into a full reply, change the tone, and summarise conversations to boost productivity. The Zendesk agent copilot can take the pressure off agents by proactively offering reply draughts or next steps during customer interactions.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">What’s more, Zendesk AI agents automate up to 80 percent of support requests, leveraging company knowledge and fully customisable conversation flows to resolve even the most sophisticated use cases. With Zendesk, companies get the flexibility and control to deliver customer support their way—whether through fully autonomous AI agents, workflow automation, or human touch, starting at $19 per agent per month. See for yourself with a 14-day free trial.</p><table class="sc-2a70aa94-0 bmdwwe"><tr><th>Pros</th></tr><tr><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Pre-trained on over 18 billion of customer service interactions </li><li>Purpose-built for CX </li><li>Easy to use and scalable </li><li>Fast time to value </li><li>Automate up to 80 percent of customer interactions </li><li>No-code conversation builds </li><li>Omnichannel, multilingual support in over 100 languages </li><li><a href="/blog/automated-quality-management/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Automated quality management</a> scores 100 percent of interactions and pinpoints cases that need attention </li><li>Empowers employees and customers with an <a href="/service/help-center/ai-knowledge-base/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">AI-powered knowledge base</a> </li></ul> </td></tr></table> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Explore more <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.co.uk/pricing/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Zendesk pricing plans<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</strong></p> <h3 id="Perplexity" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">3. <a target="_blank" rel="noopener noreferrer" href="https://www.perplexity.ai/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Perplexity<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Use case: general use</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Models: GPT-4o, Claude 3, Llama 3, proprietary, and more</p><img alt="An image displays the Perplexity chat screen." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/perplexitychatscreen.png" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://www.perplexity.ai/search/c46d7ba3-a899-4abb-b568-b16866d29141?s=u" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Perplexity is a general knowledge chatbot. It uses advanced natural language processing (NLP) and large language models (LLMs) to understand user queries and provide sources and citations to back up its responses.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Its search engine uses generative AI, including models from OpenAI and Meta’s Llama. The conversational interface allows users to ask questions and get natural responses. Academic or professional researchers can use the source citations included in responses to double-check accuracy and include them in their papers.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Perplexity also features Visual Perplexity, which allows the chatbot to respond to users using pictures and videos, and Llama Chat, an AI chatbot built on Meta’s Llama 3 model to support common programming languages and help developers with code.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Additionally, perplexity features Copilot, a GPT-4-powered AI assistant. Users with a free account may only input five Pro queries per day, along with unlimited quick searches, while paying users get 600 Pro queries for $20 per month. Paid-plan users can also use the “Quick Search” function more freely. It’s not powered by GPT-4 and has more rudimentary capabilities, like serving up basic answers and search results to a question.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Perplexity.ai has its fair share of limitations and may occasionally generate <a target="_blank" rel="noopener noreferrer" href="https://clickup.com/blog/perplexity-ai-review/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">factually inaccurate results<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>. So, you might also end up with sentences that sound good statistically but include wrong information. Perplexity.ai may have issues understanding nuances of human language, such as sarcasm, humour, and cultural context, which can work for academic use cases but <a target="_blank" rel="noopener noreferrer" href="https://www.eweek.com/artificial-intelligence/perplexity-ai-vs-chat-gpt/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">isn’t as effective for casual conversations<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</p><table class="sc-2a70aa94-0 bmdwwe"><tr><th>Pros</th><th>Cons</th></tr><tr><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Real-time web search </li><li>Source citation </li><li>Picture and video responses </li></ul> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Occasional inaccurate answers </li><li>Its academic nature can inhibit conversation flows. </li></ul> </td></tr></table> <h3 id="Gemini" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">4. <a target="_blank" rel="noopener noreferrer" href="https://gemini.google.com/app" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Gemini<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="User experience chatbot: Gemini">Use case: User experience</span></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Models: Gemini, Pro 1.0 and Ultra 1.0</p><img alt="An image displays the Gemini chat interface homepage." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/geminichatinterfacehomepage.png" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://chatgpt.com/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Gemini (originally Bard) is a conversational, generative AI chatbot developed by Google. Gemini’s capabilities include engaging in multimodal dialogue (understanding and generating responses using different forms of communication such as text, speech and images) and comprehending and producing content in multiple languages. It can also understand cultural nuances, enabling communication across different societies.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Gemini can complete tasks like creating games, solving visual puzzles and generating images with accompanying text descriptions. Its AI model is capable of logical and spatial reasoning – meaning it can follow instructions and understand logical relationships and spatial configurations, like in problem-solving tasks or game-play scenarios.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Gemini comes in four model sizes: Nano, Flash, Pro, and Ultra. Gemini Nano is optimised for smartphone and mobile devices, specifically for the Google Pixel 8. It can perform tasks like generating chat responses and summarising text. Gemini Pro operates from Google’s data centres, delivering fast responses and handling complex queries. Gemini Ultra is Google’s largest model, designed for highly complex tasks, coding, logical reasoning and creative collaboration.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Gemini Advanced enables detailed conversations and understands more context than its previous versions. Gemini can serve as a personal tutor, generate step-by-step instructions and assist with advanced coding scenarios. It can also analyse trends and help content teams brainstorm and create new content.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Google offers a free version of Gemini with the Pro 1.0 model that helps with common enquiries and integrates with Google apps. For $19 per user per month, users can access the Ultra 1.0 model that targets more complex tasks and is available in Gmail, Docs, Slides, and Sheets (for Google One AI Premium subscribers).</p><table class="sc-2a70aa94-0 bmdwwe"><tr><th>Pros</th><th>Cons</th></tr><tr><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Response fact checker </li><li>Multiple response draughts </li><li>Gemini Advanced has real-time web access </li></ul> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Struggles with coding </li><li>Occasional issues generating images </li></ul> </td></tr></table> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">5. <a target="_blank" rel="noopener noreferrer" href="https://www.microsoft.com/en-us/microsoft-copilot/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Microsoft Copilot<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="Web search chatbot: Microsoft Copilot">Use case: Web search, chat, image generation</span></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Models: GPT-4 and GPT-4 Turbo, Dall-E</p><img alt="An image displays three Microsoft Copilot chat interfaces." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/microsoftcopilotchatinterfaces.png" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://www.microsoft.com/en-us/microsoft-copilot/learn?form=MA13FV&ch=1" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Microsoft Copilot (formerly Bing Chat) is an AI-powered “companion” for web and mobile applications. With Copilot, users can ask questions and engage in follow-ups, get article summaries with personalised explanations and generate emails and images. Copilot can also perform routine tasks with AI assistance, like suggesting meal plans.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Although some say it’s less conversationally creative than its competitors, the average user may find it handy for general planning, composing responses, and generating images.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Chatbot users can also view AI-powered results using the Bing search engine or app but have to download Microsoft Edge to get the full Copilot conversational experience. Copilot has a visual search and an enterprise-level chatbot that offers security features and citations for the answers it provides.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Microsoft Copilot has a free version, but there’s one condition: users must access the chatbot through the Microsoft Edge web browser. If the user has other browsers like Chrome, they’ll be restricted to 5 replies per conversation. Additionally, users can only engage in 300 conversations per day, with each thread capped at 30 replies, limiting extensive back-and-forth interactions. For $20 per user per month, users can get priority access to GPT-4 Turbo, along with other features.</p><table class="sc-2a70aa94-0 bmdwwe"><tr><th>Pros</th><th>Cons</th></tr><tr><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Integrates with Microsoft Office apps </li><li>Visual search </li><li>Image generation </li></ul> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Limited usage outside of Microsoft systems </li><li>Must have an internet connection </li></ul> </td></tr></table> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">6. <a target="_blank" rel="noopener noreferrer" href="https://claude.ai/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Claude<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="Creative writing chatbot: Claude">Use case: Creative writing</span></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Models: Constitutional AI (CAI), Claude 3 and 3.5</p><img alt="An image displays the Claude chat interface." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/claudechatinterface.png" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://claude.ai/login" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Claude is a generative AI chatbot from Anthropic that uses Constitutional AI (CAI). The response bot software refers to itself as “self-contained”, meaning it responds to general queries without searching the internet. Claude uses the HHH system architecture, which stands for “helpful, honest and harmless”.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Users can modify Claude’s behaviour by prompting it with background knowledge to receive the desired responses. Along with the free plan, Claude has two paid plans—Pro and Team—starting at $20 per person per month that can help users with text analysis, summarisation, and creative content generation. The paid plans provide access to additional AI models.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Since its original release in March 2023, Claude has upgraded to Claude 3.5 Sonnet, which was implemented in June 2024. Claude 3.5 Sonnet improved over previous models, solving more problems and responding faster than the previous Claude 3 Opus. Claude can visually analyse images, like photos and handwritten notes, and transcribe them to text. It can also code in multiple languages, so users can create and modify websites.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Claude offers a range of capabilities but with some limitations, like <a target="_blank" rel="noopener noreferrer" href="https://claude.ai/upgrade" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">daily usage limits<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>. Despite its conversational abilities, Claude is not a substitute for human intelligence. If a user asks it to summarise a web link, it may <a target="_blank" rel="noopener noreferrer" href="https://www.g2.com/products/anthropic-claude/reviews/claude-review-9127638" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">make up information<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</p><table class="sc-2a70aa94-0 bmdwwe"><tr><th>Pros</th><th>Cons</th></tr><tr><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Project management </li><li>HTML and CSS coding </li><li>Vision analysis </li></ul> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> All plans have usage limits </li><li>Struggles to summarise links </li></ul> </td></tr></table> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">7. <a target="_blank" rel="noopener noreferrer" href="https://www.jasper.ai/chat" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Jasper Chat<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="Sales and marketing chatbots: Jasper Chat, Copy.ai, ChatSpot">Use case: Sales and marketing</span></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Models: GPT-4, Anthropic, Google, and proprietary models, and more</p><img alt="An image displays the Jasper Chat free trial and demo page." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/jasperchatfreetrialanddemopage.png" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://www.jasper.ai/chat" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Jasper Chat is an AI content and copywriting chatbot for businesses. Jasper’s AI bot helps brands generate content for various mediums, such as social media, advertising, articles, emails, and websites. It also helps users with ideas, maintains tone consistency, adheres to editorial guidelines and company information and streamlines campaign collaboration.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Jasper can generate various content types, including video scripts and blog posts. It can also generate content and drafts based on bullet points or conversations. To use this tool, the user enters a prompt, refines their request and exports the final result. Businesses can train Jasper on their preferred datasets and retain ownership of its outputs.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Jasper’s AI bot ensures content adheres to a brand’s voice and style while providing access to background information about the company for factual accuracy. It offers suggestions for content improvement and automated project management, enhancing transparency and efficiency in content generation tasks.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Additionally, Jasper can provide AI-generated text directly within Google Docs. It also offers AI recommendations for analytics and insights to enhance user performance and optimise content based on usage data. Plans start at $39 per month, and users can test them with a seven-day free trial.</p><table class="sc-2a70aa94-0 bmdwwe"><tr><th>Pros</th><th>Cons</th></tr><tr><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Supports multiple brand voices </li><li>50+ AI templates </li><li>Plagiarism checker </li></ul> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Unlimited feature usage is reserved for the Business plan </li><li>Limited data visualisation options </li></ul> </td></tr></table> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">8. <a target="_blank" rel="noopener noreferrer" href="https://workativ.com/conversational-ai-platform" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Workativ<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="IT and HR support chatbot: Workativ">Use case: IT and HR support</span></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Models: GPT-4</p><img alt="An image displays the Workativ chat widget and IT support options." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workativchatwidgetanditsupportoptions.png" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://workativ.com/conversational-ai-platform" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Workativ is a conversational AI platform that provides an AI chatbot to automate workflows and IT support for employee issues and requests. The generative AI-powered chatbot Workativ Assistant helps employees handle issues independently without involving an IT support agent.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Workativ Assistant can understand the context of an enquiry and respond with relevant answers to facilitate self-service. It helps with unlocking accounts, reporting issues, password resets, access provisioning, account updates, email verification and employee processes like onboarding and offboarding. The platform leverages Knowledge AI, powered by LLMs and generative AI, to enhance the knowledge base and respond to user queries.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Workativ also provides a no-code chatbot builder that enables users to create customised bots. These bots can manage conversations, answer FAQs and integrate workflows. They can also notify users via chat about upcoming tasks, like reminders about expiring passwords, incomplete surveys or personal information updates.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Workativ ensures the secure handling of user information provided to the bot, allowing admins to resolve user queries without storing or displaying sensitive data. For example, when users want to reset their password, they can provide the new password to the chatbot, which updates the password without storing or displaying it.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The platform also offers dynamic notifications to proactively notify users about actions they need to take in the workplace, such as updating passwords or filling out surveys. Users can also set up notifications using app triggers, providing endless possibilities for engaging with employees.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Workativ provides analytics and logs for insights into chatbot interactions, allowing users to monitor performance easily from a single dashboard. This includes tracking chatbot usage, sessions, user queries and live status. Users can also review chat history and past conversations to identify areas for improvement and enhance chatbot effectiveness. Users can start using Workativ for free with limited features or purchase the Starter plan for $1,530 per month.</p><table class="sc-2a70aa94-0 bmdwwe"><tr><th>Pros</th><th>Cons</th></tr><tr><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> No-code chatbot builder </li><li>Task reminders </li><li>Reports on user interactions </li></ul> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> The knowledge base AI integration is still in beta testing </li><li>AI-powered shared inbox still unavailable </li></ul> </td></tr></table> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">9. <a target="_blank" rel="noopener noreferrer" href="https://chatspot.ai/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">ChatSpot<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Use case: sales and marketing</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Models: GPT-4 and Dall-E</p><img alt="An image displays the ChatSpot chat page." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/chatspotchatpage.png" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://chatspot.ai/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">ChatSpot is HubSpot’s free AI-powered assistant that combines ChatGPT with HubSpot CRM data. Though the chatbot includes access to HubSpot, you don’t need to use the customer relationship management (CRM) software to use the AI support bot.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The public beta version of the bot lets marketing and sales teams draught emails, write social media captions, generate blog topics, and develop calls to action. ChatSpot can use prompts to surface research insights, keyword rankings and answers to common questions. ChatSpot can also suggest prompts and templates for users to input into the chat. It comes with prebuilt sales prospecting and marketing templates, too.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The tool allows users to summarise CRM data, generate reports and analytics, conduct keyword research, manage customer contacts, generate follow-up correspondence, write blog posts, and post directly to HubSpot websites.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Additionally, the AI chatbot can collect company data and competitor analysis. With access to ChatGPT, ChatSpot offers additional writing functionalities, which help users create communication and marketing materials.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">ChatSpot integrates with Google Drive, enabling users to send prompts directly to Google Docs, Sheets or Slides to generate content. It also integrates DALL-E 2 to provide reports in various formats.</p><table class="sc-2a70aa94-0 bmdwwe"><tr><th>Pros</th><th>Cons</th></tr><tr><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Integrates with HubSpot CRM </li><li>Report, article, and survey summaries </li><li>Image generation </li></ul> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Can take a while to learn </li><li>Struggles to understand some prompts </li></ul> </td></tr></table> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">10. <a target="_blank" rel="noopener noreferrer" href="https://writesonic.com/chat" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Chatsonic<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="Research and collaboration chatbot: Chatsonic">Use case: Research and collaboration</span></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Models: GPT-4, Claude 3, Stable Diffusion and Dall-E 3</p><img alt="An image displays a Chatsonic conversation." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofchatsonicconversation.png" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://writesonic.com/chat" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Chatsonic is a generative AI chatbot designed for content creation. Chatsonic can generate content directly from the chat window to various platforms like blogs or social media channels. It uses two of OpenAI’s intent models, GPT-3.5 and GPT-4, to enhance conversational experiences.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">It has voice-to-text and text-to-voice capabilities that allow users to interact with the AI through spoken prompts. Users can request digital art outputs or content of any length, whether that be captions, email replies or long-form articles. Chatsonic also offers Chrome extension plug-ins to make it easier for users to write and research by assessing and fact-checking information about events and topics in real time. That way, users are more likely to receive accurate results during the research process.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Users can share conversations with others, enabling collaboration and feedback. Image generation using models like Stable Diffusion or OpenAI’s DALL·E expands Chatsonic’s capabilities beyond text, allowing for visual content creation. A prompt library offers premade templates for generating content, including SEO keywords. Users can save their prompts for future use or share them with team members.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">ChatSonic also integrates with platforms like X and Slack to provide access to Chatsonic across different channels. Users can access limited features through a free plan or purchase Chatsonic for $12 per user/month.</p><table class="sc-2a70aa94-0 bmdwwe"><tr><th>Pros</th><th>Cons</th></tr><tr><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Chrome extension </li><li>Fact checker </li><li>Pre-made templates </li></ul> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Struggles to generate accurate images </li><li>Advanced template use is credit-based </li></ul> </td></tr></table> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">11. <a target="_blank" rel="noopener noreferrer" href="http://Copy.AI" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Copy.ai<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Use case: sales and marketing</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Models: GPT-3.5, GPT-4, Azure, and Anthropic, and more</p><img alt="An image displays the welcome screen to the Copy.ai chatbot." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofcopyaichatbot.png" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://www.copy.ai/chat" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The Copy.ai chatbot is a text generation tool geared towards copywriting. The applications of Copy.ai include long-form articles, social media copy, product descriptions, content briefs, ad copy and sales copy. It’s designed for enterprise use cases in marketing and sales.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">For example, the chatbot can write product descriptions for online shops, copy for digital ads, blog content and more. Copy.ai has unlimited brand voices, prebuilt prompt templates and an “Infobase.” It can also generate content in over 95 languages.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">To get started, users must enter details about their project, including the topic, context and tone. From there, they just need to sift through the bot's outputs and select their favourite option. Then, edit, add more details if needed, and publish the new content on the platform of their choice. It also offers prompt templates to speed up content creation and a Brand Voice feature that analyses the content and infuses the brand’s voice, tone and style.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The platform’s free plan is accessible for occasional content generation needs. Copy.ai isn’t limited to a single AI model; it can work with various models like GPT 3.5, GPT 4, Azure, Anthropic and more.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Additionally, Copy.ai leverages web scraping to pull and incorporate information from the web so users receive relevant and up-to-date content. Copy.ai offers multiple user seats and shareable project folders for team collaboration. The free plan lets individual users access 2,000-word chats, while the Starter plan unlocks unlimited chats for $36 per user/month.</p><table class="sc-2a70aa94-0 bmdwwe"><tr><th>Pros</th><th>Cons</th></tr><tr><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Matches brand voice </li><li>Supports many languages </li><li>Multi-step workflows </li></ul> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Not yet suitable for long-form content </li><li>Laggy content generation </li></ul> </td></tr></table> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">12. <a target="_blank" rel="noopener noreferrer" href="https://socratic.org/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Socratic<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="Education chatbots: Khanmigo, Socratic">Use case: Education</span></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Models: Google AI and search technologies</p><img alt="An image displays the Socratic AI chatbot mobile interface." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/socraticaichatbotmobileinterface.png" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://apps.apple.com/us/app/socratic-by-google/id1014164514" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Socratic by Google is a free search-based chatbot and learning app for education and research. It provides AI support for secondary school and university students to help them better understand their assignments. Socratic uses Google AI and search technologies to connect students with educational resources, including websites for study guides, tutorial videos on YouTube and step-by-step guides. It also uses text and speech recognition, so students have different ways to communicate what they need help with.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Once prompted with a query, Socratic shares a top match from Google and a detailed explanation, often with visualisations. The app also provides links to reputable online resources and study guides written by experts to enhance learning experiences.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">While the Socratic AI chatbot by Google helps students tackle homework questions or understand complex topics, it does have its limitations. For starters, it mainly relies on information available online. So, it might provide outdated or inaccurate answers, especially for more niche subjects. Also, Socratic may not be able to provide the in-depth analysis you need for more complex or abstract concepts.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Another thing to consider is language support, which might not cover all languages or dialects, making it less accessible for some users. Like with any AI, there's always a risk of getting <a target="_blank" rel="noopener noreferrer" href="https://findmyaitool.com/tool/socratic" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">misinformation<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>, so it's wise to double-check important facts. It may be best to use the tool to complement your own critical thinking and research efforts.</p><table class="sc-2a70aa94-0 bmdwwe"><tr><th>Pros</th><th>Cons</th></tr><tr><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Active user community </li><li>Links to other resources </li><li>Speech recognition </li></ul> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Risk of inaccurate answers </li><li>Answers sometimes lack depth </li></ul> </td></tr></table> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">13. <a target="_blank" rel="noopener noreferrer" href="https://pi.ai/onboarding" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Pi<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="Personal chatbot: Pi">Use case: Personal assistant</span></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Models: Inflexion-2.5</p><img alt="An image displays the Pi chat welcome page." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/pichatwelcomepage.png" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://pi.ai/discover" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Pi is Inflexion AI’s free, personal AI chatbot designed for conversations, emotional support, and companionship. It responds with kindness, delicacy, and humour. Users can ask the bot for advice or answers to a particular query, brainstorm ideas, keep a journal, read a story or just vent. The bot also declares that it has no interest in passing judgement or offering unsolicited advice, allowing users to discuss more sensitive topics.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Positioning itself as possessing greater emotional intelligence than ChatGPT, Pi aims to engage users in friendly conversations while offering varied perspectives on multiple topics. The chatbot offers users unlimited queries and utilises the Inflection-1 language model. The human-like bot sends conversational messages (and even emojis) to emphasise its points. The bot is free to talk to, but you must make an account if you want Pi to remember the details you share.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Pi features a minimalistic interface and a “Discover” tab that offers icebreakers and conversation starters. Though Pi is more for personal use rather than for business applications, it can assist with problem-solving discussions. The Discover section allows users to select conversation types, such as motivational talks or venting sessions. Although Pi may not be the obvious candidate for boosting productivity, its focus on personal wellbeing sets it apart.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">While Pi lacks the flexibility of ChatGPT for tasks like internet searches or article writing, it offers a user experience characterised by minimalistic design, animations and a preference for concise interactions. Pi fosters short bursts of conversation, often initiating discussions with open questions, like encouraging users to share their day or discuss personal challenges.</p><table class="sc-2a70aa94-0 bmdwwe"><tr><th>Pros</th><th>Cons</th></tr><tr><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Conversational tone </li><li>Emphasis on personal well-being </li><li>Initiates conversations </li></ul> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Information is limited to pre-November 2022 </li><li>Limited coding ability </li></ul> </td></tr></table> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">14. <a target="_blank" rel="noopener noreferrer" href="https://huggingface.co/chat/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">HuggingChat<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="Open-source chatbots: Llama 3, HuggingChat">Use case: Open-source</span></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Models: Llama 3, CodeLlama, Falcon, Mistral, and more</p><img alt="An image displays the HuggingChat conversation screen." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/huggingchatconversationscreen.png" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://huggingface.co/chat/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">HuggingChat is an open-source AI chatbot by HuggingFace. It functions similarly to ChatGPT, allowing users to craft texts, summaries, and content, debug code, formulate Excel functions, and address general enquiries. Users can start using the bot for free or upgrade to the Pro Account plan for $9 per month to unlock additional features.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">It can help users create personalised meal plans and recipes or generate to-do checklists. The bot also elaborates on questions, predicting the user’s next question. If users have an account, they can refer to the thread for details later—even if they’ve made another query.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">While the bot creates general content using its own data, you can toggle the “Search web” button so its outputs align more closely with other online results, giving you more recent information. Because it’s open-source software, users can access and modify the source code to customise the platform to fit their specific needs and add additional properties.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">HuggingChat does come with a few limitations. It may produce <a target="_blank" rel="noopener noreferrer" href="https://www.g2.com/products/hugging-face/reviews/hugging-face-review-8816985" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">inaccurate replies<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> or show bias in its responses, and it is sometimes prone to generating <a target="_blank" rel="noopener noreferrer" href="https://originality.ai/blog/hugging-chat-statistics" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">hallucinations<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>—an uncommon phenomenon that occurs when an AI chatbot provides responses not grounded in reality.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">It occasionally stops generating output mid-response or strays from the original topic, particularly with longer prompts. While it’s useful for brainstorming, you may want to choose a chatbot that specialises in critical task generation.</p><table class="sc-2a70aa94-0 bmdwwe"><tr><th>Pros</th><th>Cons</th></tr><tr><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Open-source software </li><li>Predictive replies </li><li>Conversation history </li></ul> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Occasional inaccurate replies </li><li>Hallucinations </li></ul> </td></tr></table> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">15. <a target="_blank" rel="noopener noreferrer" href="http://Character.AI" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Character.AI<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="Gaming and fantasy chatbot: Character.AI">Use case: Gaming and fantasy</span></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Models: GPT-3</p><img alt="An image displays the various personalities users can chat with on Character.AI." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/imagedisplaysthevariouspersonalitiesuserscanchatwithoncharactterai.png" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://character.ai/chat/pQus24wbEGuwjRkJSWJGiYT4jA79HsrU5BMbekJB_lc" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Character.AI users can choose the bot they want to talk to and the chatbot will reply using the tone and language one would expect from that specific character. The basic features are available for free, but users also have the option to purchase the Character.AI+ plan for priority service along with other perks. Here are some categories users can choose from:</p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Helpers: dating coaches, psychologists, mock interviewers, and fitness coaches </li><li>Famous people: Cristiano Ronaldo, Elon Musk, Albert Einstein, and Stephen Hawking </li><li>Game characters: Mario, Luigi, Bowser, Nathan Drake, and Shadow the Hedgehog </li><li>Movie and TV characters: Regina George, Captain Jack Sparrow, Captain America, Eleven, Wednesday Addams, and Tony Stark </li></ul> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Character.AI users can have entertaining “conversations” with their favourite stars and characters, individually or in a group. For example, users can have a one-on-one chat with Socrates, or a group chat with all the members of The Avengers. Users can also create their own characters and personalities and make them available for chats with other Character.AI users. They can even design bots for specific uses, such as a generative AI host that leads a text-based adventure game.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Character.AI chatbots do face certain challenges, such as requiring many resources to support large-scale simulations and occasionally <a target="_blank" rel="noopener noreferrer" href="https://medium.com/@ronronmacoy8/title-exploring-the-pros-and-cons-of-character-ai-a-comprehensive-guide-6edaad043d4a" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">getting stuck in repetitive loops<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>. Users should be mindful of these limitations to manage expectations during interactions.</p><table class="sc-2a70aa94-0 bmdwwe"><tr><th>Pros</th><th>Cons</th></tr><tr><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Group bot conversations </li><li>Historical and fictional characters </li><li>Custom bot creator </li></ul> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Limited large-scale applications </li><li>Prone to unrealistic and repetitive actions </li></ul> </td></tr></table> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">16. <a target="_blank" rel="noopener noreferrer" href="https://poe.com/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Poe<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="AI chatbot aggregator: Poe">Use case: Chatbot aggregation</span></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Models: GPT-4, DALL-E-3, Gemini Pro, Llama 2, Claude Instant, Claude 2, StableDiffusionXL and more</p><img alt="An image displays the Poe AI chatbot home page." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/poeaichatbothomepage.png" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://poe.com/explore?category=Official" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Its AI chatbots can answer questions, generate content, translate languages and play games. Poe’s native AI chatbot, Assistant, uses OpenAI’s GPT-3.5 model, allowing it to answer questions and generate content similar to ChatGPT.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Poe enables users to create customised chatbots with or without coding, accommodating several language models tailored to various applications like writing, role-playing and programming. Beginners can build a simple chatbot with its drag-and-drop tools, while developers can use Poe’s application programming interface (API) to integrate Poe with their current systems.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">While training chatbots may take some proficiency, the platform features a Discover section. This tool lets users explore language models, tools for creating and managing chatbots, collaboration opportunities with other users and cross-platform accessibility.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Despite potential message limitations for premium models, Poe remains an accessible choice for exploration. Additionally, users can develop their chatbots, tailor prompts, integrate knowledge bases and monetise their creations through creator accounts, distinguishing Poe from OpenAI’s ChatGPT.</p><table class="sc-2a70aa94-0 bmdwwe"><tr><th>Pros</th><th>Cons</th></tr><tr><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Multiple AI models are available </li><li>AI art generation </li><li>Can generate lengthy content </li></ul> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Content filters can restrict creative freedom </li></ul> </td></tr></table> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">17. <a target="_blank" rel="noopener noreferrer" href="https://llama.meta.com/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Llama 3<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Use case: open source</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Models: Llama 3</p><img alt="An image displays the key capabilities of Meta AI using Llama 3." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/imagedisplaysthekeycapabilitiesofmetaaiusingllamathree.png" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://llama.meta.com/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Llama 3 is a free AI model developed by Meta. It uses LLMs to complete tasks like text generation and code programming. With an open licensing framework, users can access some of the code, allowing them to customise the model to fit business needs (until reaching a high revenue limit). Bear in mind that access to Llama 3's development details is restricted.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">While deploying Llama 3 is tailored for developers, users can experiment with it on the Llama2.ai website to understand its responses. The output is straightforward and less refined than other chatbots, providing a basic exploration platform with minimal customisation controls.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Llama 3 offers two model sizes: 8 billion and 70 billion parameters. The larger model can understand more complex data and concepts but requires more computing power and can be more difficult to use. Offering a variety of model sizes makes Llama accessible to businesses of all sizes. One of Meta’s goals for Llama 3 is to democratise the use of generative AI, making it available for personal, research, and commercial applications.</p><table class="sc-2a70aa94-0 bmdwwe"><tr><th>Pros</th><th>Cons</th></tr><tr><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Open-source software </li><li>Code generation </li></ul> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Not currently available in all countries </li><li>Slow performance </li></ul> </td></tr></table> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">18. <a target="_blank" rel="noopener noreferrer" href="https://x.ai/sign-in?returnTo=%2Fgrok" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Grok<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="Social media chatbot: Grok">Use case: Social media</span></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Models: Grok-1</p><img alt="An image displays the Grok AI chatbot providing an update on a news story." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/imagedisplaysthegrokaichatbot.png" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://twitter.com/elonmusk/status/1720660977786433810" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Grok is a generative AI chatbot developed by xAI, the artificial intelligence company owned by X (formerly Twitter). The bot is named after the science-fiction novel “Stranger in a Strange Land”, and its persona is inspired by the comedic novel “The Hitchhiker’s Guide to the Galaxy”.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Grok uses real-time knowledge through the X social media platform to answer questions and suggest related follow-up questions for users to ask. It’s designed to answer questions with wit and humour, differentiating itself from other AI chatbots.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Although Grok’s access to real-time X posts reinforces its credibility, it’s also susceptible to inaccurate or unverified information. It lacks the safety guardrails of competing chatbots, allowing users to get answers about “spicy” topics that most other AI chatbots typically reject.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Grok’s capabilities extend beyond conventional responses. It can draft emails, debug code and generate ideas, all in conversational, human-like language. It can also handle multiple queries simultaneously. Despite its current limitation to text inputs, Grok is poised for future enhancements, including visual and audio capabilities.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The AI chatbot is currently in the beta stages and is only available for X Premium+ users for $16 per month. The xAI team that created Grok provides feedback forms for users to share their experiences. Grok's goal is to serve as a research assistant and data processor, helping users innovate with new ideas.</p><table class="sc-2a70aa94-0 bmdwwe"><tr><th>Pros</th><th>Cons</th></tr><tr><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Access to live information </li><li>More likely to answer prompts that ChatGPT won’t </li></ul> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> The paid plan is roughly as functional as ChatGPT’s free version </li></ul> </td></tr></table> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">19. <a target="_blank" rel="noopener noreferrer" href="https://textcortex.com/templates/zeno-chat-gpt-alternative" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">ZenoChat<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Use case: general use</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Models: ChatGPT-4 and Sophos 2</p><img alt="An image displays the ZenoChat homepage." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/imagedisplaysthezenochathomepage.png" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://textcortex.com/templates/zeno-chat-gpt-alternative" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">TextCortex’s AI chatbot software, ZenoChat, is a content generation tool for writing assistance, such as rewriting sentences or editing internal documents. It’s also ideal for translations, SEO, marketing support, information gathering and entertainment. It uses a natural language generation (NLG) tool and tailors each chat to the user with customised style, knowledge and communication needs.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The AI chatbot was trained using over 3 billion sentences to reduce plagiarism and create unique outputs. It also supports more than 25 languages, so users can communicate with people from different cultures and backgrounds.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The web search feature allows ZenoChat to provide the latest information from the internet. Users can customise their search by adding sources like Google Scholar, X (formerly Twitter), Reddit or customised URLs. Users can also customise AI personas and link knowledge bases ZenoChat bots can use during conversations.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">ZenoChat features a marketplace with numerous prompt templates that enable users to browse and choose the task they want to complete. These templates guide users, helping them ask precise questions to get the best results. In cases where prompts are too brief, ZenoChat offers a feature that expands them to ensure the topic is suitably covered.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Users can customise the base personality via the chat box dropdown menu, toggle web search functionality, integrate a knowledge base or switch to a different language setting. In the free version, users are limited to 100 queries upon registration and 20 queries daily. Paid plans start at $5.59 per month and can be tested with a free trial.</p><table class="sc-2a70aa94-0 bmdwwe"><tr><th>Pros</th><th>Cons</th></tr><tr><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Prompt templates </li><li>Prompt expansion </li><li>Custom AI personalities </li></ul> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> The free plan has limited prompts </li></ul> </td></tr></table> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">20. <a target="_blank" rel="noopener noreferrer" href="https://www.khanmigo.ai/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Khanmigo<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Use case: Education</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Models: GPT-4</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Khanmigo is an AI chatbot created by Khan Academy, an educational organisation. The AI-powered bot was designed to enhance learning experiences and provide personalised tutoring sessions. Khanmigo can provide teachers and tutors with effective strategies for teaching and engaging with students. Its virtual assistant helps teachers plan lessons and better understand their students’ needs.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">For students, Khanmigo acts as an AI-powered, personalised tutor and can be used to help with assignments or break down complex topics. By leveraging the Socratic method, Khanmigo can help students find the correct answer without doing the work. It guides students through complex topics with thought-provoking questions and hints rather than simply giving them the answers.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Users can access interactive quizzes and review prior topics as they progress through Khan Academy’s curriculum. Khanmigo offers 24/7 access and leverages the GPT-4 language model for engaging conversations. Access to Khanmigo is currently limited outside the United States to certain English-speaking <a target="_blank" rel="noopener noreferrer" href="https://support.khanacademy.org/hc/en-us/articles/28494037644941-Khanmigo-Teacher-Tools-now-available-in-English-to-locales-outside-the-United-States" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">countries <svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>and covers a limited range of subjects, including art, history, and math. Khanmigo users can access the chatbot for free or pay $44 per year for additional features like career coaching.</p><table class="sc-2a70aa94-0 bmdwwe"><tr><th>Pros</th><th>Cons</th></tr><tr><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Adapts to individual student progress </li><li>Rubric generator </li><li>Chat with historical and fictional characters </li></ul> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Prone to making math mistakes </li><li>Doesn’t grade student work </li></ul> </td></tr></table> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">21. <a target="_blank" rel="noopener noreferrer" href="https://woebothealth.com/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Woebot Health<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="Healthcare chatbot: Woebot Health">Use case: Healthcare</span></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Models: proprietary</p><img alt="An image displays the Woebot Health AI chatbot interacting with a patient." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/imagedisplaysthewoebothealthaichatbot.png" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://woebothealth.com/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Woebot, an AI chatbot developed by Stanford psychologists and artificial intelligence experts, aims to support global mental health by engaging users in therapeutic conversations, mood tracking and interactive games. Founded in 2017 by Dr Alison Darcy, a clinical research psychologist, Woebot offers multiple clinical and therapy approaches, including:</p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Cognitive behavioural therapy (CBT) </li><li>Interpersonal psychotherapy (IPT) </li><li>Dialectical behaviour therapy (DBT) </li></ul> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Woebot Health offers an AI chatbot that uses natural language processing and rules-based logic to provide 24/7 access to mental health support. Woebot’s conversational AI helps build relationships with patients, deliver personalised therapy techniques and monitor user progress. The bot can also refer users to human providers when necessary. Its non-judgmental interactions cater to different age groups, providing personalised guidance while ensuring data protection.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">In addition to providing on-demand support, Woebot Health offers evidence-based cognitive behavioural therapy content, personalised care plans and mobile access.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">While Woebot is free to use, it is currently only available to <a target="_blank" rel="noopener noreferrer" href="https://woebothealth.com/for-users/#:~:text=Woebot%20is%20only%20available%20to,or%20other%20Woebot%20Health%20partner" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">users in the United States<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>, limiting accessibility. Despite its unlimited query capability, some users may find it repetitive, and its effectiveness varies from person to person. Additionally, the platform lacks human interactions, which may be a drawback for some users.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">However, its therapeutic effect, mood-tracking feature, and interactive conversations make it valuable for enhancing well-being and engaging in therapeutic conversations.</p><table class="sc-2a70aa94-0 bmdwwe"><tr><th>Pros</th><th>Cons</th></tr><tr><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Mental health support </li><li>Mood tracking </li><li>Personalised care plans </li></ul> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Only available in the US </li><li>Users must be part of a medical study or have an access code from their provider, employer, or other Woebot Health partner. </li></ul> </td></tr></table> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="A comparison chart of top AI chatbots"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">A comparison chart of top AI chatbots</h2><div class="sc-ecc9c292-0 iUiEoJ"><table class="sc-2a70aa94-0 bmdwwe"><tr><th>Software</th><th>Starting price</th><th>Free trial</th><th>Free plan</th></tr><tr><td>ChatGPT</td><td>$20 per agent/month</td><td>Unavailable</td><td>Available</td></tr><tr><td>Zendesk</td><td>$15 per user/month (billed annually)</td><td>14 days</td><td>Unavailable</td></tr><tr><td>Perplexity</td><td>$20 per user/month </td><td>Unavailable</td><td>Available</td></tr><tr><td>Gemini</td><td>$15 per user/month (billed annually)</td><td>Unavailable</td><td>Available</td></tr><tr><td>Microsoft Copilot</td><td>$20 per user/month </td><td>1 month</td><td>Available</td></tr><tr><td>Claude</td><td>$20 per person/month</td><td>Unavailable</td><td>Available</td></tr><tr><td>Jasper Chat</td><td>$39 per user/month (billed annually)</td><td>Seven days</td><td>Unavailable</td></tr><tr><td>Workativ</td><td>$1,530 per month (billed annually)</td><td>Unavailable</td><td>Available</td></tr><tr><td>ChatSpot</td><td>Not applicable</td><td>Not applicable</td><td>Available</td></tr><tr><td>Chatsonic</td><td>$12 per user/month (billed annually)</td><td>Unavailable</td><td>Available</td></tr><tr><td>Copy.AI</td><td>$36 per user/month (billed annually)</td><td>Unavailable</td><td>Available</td></tr><tr><td>Socratic</td><td>Not applicable</td><td>Not applicable</td><td>Available</td></tr><tr><td>Pi</td><td>Not applicable</td><td>Not applicable</td><td>Available</td></tr><tr><td>HuggingChat</td><td>$9 per user/month (billed annually)</td><td>Unavailable</td><td>Available</td></tr><tr><td>Character.AI</td><td>$9.99 per user/month </td><td>Unavailable</td><td>Available</td></tr><tr><td>Poe</td><td>$16.67 per person/month (billed annually)</td><td>Unavailable</td><td>Available</td></tr><tr><td>Llama 3</td><td>Not applicable</td><td>Not applicable</td><td>Available</td></tr><tr><td>Grok</td><td>$16 per user/month</td><td>Unavailable</td><td>Unavailable</td></tr><tr><td>ZenoChat</td><td>$5.59 per user/month <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">(billed annually)</p></td><td>Unavailable</td><td>Available</td></tr><tr><td>Khanmigo</td><td>$44 per year (billed annually)</td><td>Unavailable</td><td>Available </td></tr><tr><td>Woebot Health</td><td>Not applicable</td><td>Not applicable</td><td>Available </td></tr></table> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="How to choose the right AI chatbot software"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">How to choose the right AI chatbot software </h2><div class="sc-ecc9c292-0 iUiEoJ"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The best chatbot platform depends on several factors, including your use case. Let’s explore some considerations to understand what to look for when choosing an AI chatbot for your business:</p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> <strong>Align use cases:</strong> Ensure its abilities align with your needs to get the maximum benefits. For instance, if a business prioritises CX, choosing a specialised chatbot would be ideal rather than an <a href="/service/messaging/ai-chatbot-for-sales/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">AI chatbot for sales</a>.  </li><li><strong>Integration capabilities:</strong> ensure the AI chatbot seamlessly integrates with your existing systems and software. Look for compatibility with your <a href="/service/messaging/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">messaging software</a>, websites, <a href="/sell/crm/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">CRM systems</a>, and other tools relevant to your business. Evaluate the availability of APIs and integration options that facilitate connections with third-party applications, enabling a cohesive workflow. </li><li><strong>Ease and speed of setup:</strong> Look for a pre-trained AI chatbot that works right out of the box. Determine if it requires developer support that may entail manual training and configuration, as this will delay its deployment and add to its costs. </li><li><strong>Scalability and flexibility:</strong> Scalability is crucial as it allows the chatbot to handle increasing volumes of interactions without compromising performance, ensuring consistent and reliable service as the business expands. Flexibility is equally important, as it enables the chatbot to be customised and updated to meet changing requirements, such as integrating new features or adjusting to shifts in business processes. </li><li><strong>Security:</strong> prioritise security features to safeguard sensitive information. The AI chatbot should comply with <a href="/customer-data-privacy-protection/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">customer data protection</a> regulations and implement encryption protocols to secure user interactions. Verify the platform’s privacy policies to ensure it handles user data responsibly and transparently. Look for options to customise data retention and privacy settings. </li><li><strong>AI model sophistication/LLMs:</strong> Know the foundational data the AI bot is trained on since this will influence its capabilities and effectiveness. High-quality AI chatbots often utilise NLP and ML algorithms to understand inputs and generate contextually relevant responses. Check for features like context retention, <a href="/blog/customer-sentiment/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">customer sentiment</a> analysis and generative AI. </li></ul> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">It’s also important to consider factors like selecting a chatbot with quality support that is regularly updated to offer the best user experience.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="Frequently asked questions"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Frequently asked questions</h2><div class="sc-ecc9c292-0 iUiEoJ"><div itemType="https://schema.org/FAQPage" class="StyledAccordion-sc-niv9ic-0 dgZvap Accordionstyle__AccordionRoot-sc-ga9m60-0 ezJqxF" data-garden-id="accordions.accordion" data-garden-version="8.76.2"><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R16me76:--trigger:0" role="button" tabindex="0" aria-controls=":R16me76:--panel:0" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">What is an AI chatbot?</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R16me76:--panel:0" aria-hidden="true" aria-labelledby=":R16me76:--trigger:0" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">AI chatbots are computer programmes that simulate human interactions using <a href="/blog/machine-learning-used-customer-service/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">machine learning</a> and natural language processing to understand speech, generate natural replies and engage in human-like conversations. AI chatbots use natural language processing to power a large language model, which can generate everything from text and images to music based on a user’s prompt.</p> </div></section></div><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R16me76:--trigger:1" role="button" tabindex="0" aria-controls=":R16me76:--panel:1" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Can you use ChatGPT for free?</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R16me76:--panel:1" aria-hidden="true" aria-labelledby=":R16me76:--trigger:1" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes, ChatGPT has a free option for individual users. The free version offers unlimited messages, interactions and history. It provides access to OpenAI’s GPT-3.5 model and limited use of GPT-4o. It’s available via web and mobile on iOS and Android.</p> </div></section></div><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R16me76:--trigger:2" role="button" tabindex="0" aria-controls=":R16me76:--panel:2" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">How much do AI chatbots cost?</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R16me76:--panel:2" aria-hidden="true" aria-labelledby=":R16me76:--trigger:2" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Many AI chatbots are offered to individual users for free. AI chatbots for commercial purposes can cost anywhere from $5 to $20 per month. But it’s important to consider the product's total cost of ownership, such as if you’re only paying for a chatbot or other services like <a href="/service/ai/customer-service-software/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">AI customer service software</a>. Full-service products generally lead to greater returns on investment over time, paying for themselves through improved efficiency and scalability. </p> </div></section></div><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R16me76:--trigger:3" role="button" tabindex="0" aria-controls=":R16me76:--panel:3" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">What is the difference between AI agents and chatbots?</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R16me76:--panel:3" aria-hidden="true" aria-labelledby=":R16me76:--trigger:3" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><a href="/blog/what-is-a-chatbot/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Chatbots</a> are typically designed to handle specific, predefined tasks such as answering customer queries, providing information, or assisting with simple transactions. They often follow scripted paths and are primarily focused on text or voice-based interactions within limited contexts. In contrast, <a href="/blog/ai-agents/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">AI agents </a>possess broader and more sophisticated capabilities. They can perform complex tasks that require understanding context, learning from interactions, making decisions, and executing actions autonomously across multiple domains. </p> </div></section></div><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R16me76:--trigger:4" role="button" tabindex="0" aria-controls=":R16me76:--panel:4" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">How to create a chatbot: AI chatbots vs. traditional chatbot builders</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R16me76:--panel:4" aria-hidden="true" aria-labelledby=":R16me76:--trigger:4" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Traditional chatbots require the creation of long, extensive flows to guide customers through step-by-step journeys to reach a resolution. These flows are difficult to maintain and scale as more use cases are added. Additionally, manual training on customer intent can require hours of admin time.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">On the other hand, AI chatbots like those Zendesk provides are pre-trained to understand <a href="/blog/customer-intent/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">customer intent</a> from the get-go. There’s no need to build lengthy and complex flows. Instead, the bot can switch between answer-led flows based on customer intent, making it easier to scale and maintain the bot. Additionally, with generative AI, admins can save time by connecting the bot to an AI <a href="/service/help-desk-software/ai-help-desk/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">help desk</a>. The bot can easily understand customer queries, search the help centre for the necessary information, and craft a response—all without the need to create long flows.</p> </div></section></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fAWGeY Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">See why our AI agents are the best AI chatbots for CX</h2></div><div class="StyledCol-sc-inuw62-0 jHrYwl Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="See why our AI agents are the best AI chatbots for CX"></span></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Don’t settle for inadequate AI chatbots. Zendesk AI agents were trained on billions of customer service data points to help businesses improve productivity and customer satisfaction through intelligent automation. Plus, they set up in minutes, so you can provide AI-powered support from day one.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">If you’re looking for more than a ChatGPT alternative, the best AI agents for CX await. Try Zendesk for free.</p><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv"><a href="/register/" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Start your free trial</a></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gUTDzE Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Related AI chatbot 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21 best AI chatbots of 2024","tier-hero-subheading":"ChatGPT is only one AI chatbot option. Our guide breaks down the best AI chatbots so you can find the right fit for your business. Try our AI agents for free.","tier-hero-image":"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/messagingchatbothero.png","tier-bg-hero-color":"4","tier-cta-1-text":"Free trial","tier-cta-1-url":"/register/","tier-hero-ctas":[{"tier-hero-cta-text":"View demo","tier-hero-cta-url":"/demo/"}],"tier-copy":[{"tier-copy-headline":"Best AI chatbots at a glance","tier-copy-body":"\u003cul\u003e\r\n\u003cli\u003e\u003ca href=\"#General use chatbots: ChatGPT, Perplexity, ZenoChat\"\u003eGeneral use chatbots: ChatGPT, Perplexity, ZenoChat\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Customer experience and employee service chatbot: Zendesk\"\u003eCustomer experience and employee service chatbot: Zendesk\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#User experience chatbot: Gemini\"\u003eUser experience chatbot: Gemini\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Web search chatbot: Microsoft Copilot\"\u003eWeb search chatbot: Microsoft Copilot\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Creative writing chatbot: Claude\"\u003eCreative writing chatbot: Claude\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Sales and marketing chatbots: Jasper Chat, Copy.ai, ChatSpot\"\u003eSales and marketing chatbots: Jasper Chat, Copy.ai, ChatSpot\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Gaming and fantasy chatbot: Character.AI\"\u003eGaming and fantasy chatbot: Character.AI\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Research and collaboration chatbot: Chatsonic\"\u003eResearch and collaboration chatbot: Chatsonic\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#IT and HR support chatbot: Workativ\"\u003eIT and HR support chatbot: Workativ\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Education chatbots: Khanmigo, Socratic\"\u003eEducation chatbots: Khanmigo, Socratic\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Healthcare chatbot: Woebot Health\"\u003eHealthcare chatbot: Woebot Health\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Personal chatbot: Pi\"\u003ePersonal chatbot: Pi\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Open-source chatbots: Llama 3, HuggingChat\"\u003eOpen-source chatbots: Llama 3, HuggingChat\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#AI chatbot aggregator: Poe\"\u003eAI chatbot aggregator: Poe\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Social media chatbot: Grok\"\u003eSocial media chatbot: Grok\u003c/a\u003e\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003cspan id=\"What is the best AI chatbot right now?\"\u003e\u003c/span\u003e","tier-copy-image":"","tier-video-id":""},{"tier-copy-headline":"What is the best AI chatbot right now?","tier-copy-body":"ChatGPT stands out as the best AI chatbot for generic use cases due to its versatile conversational abilities, natural language understanding, and adaptability across diverse domains. Zendesk, on the other hand, excels at customer experience (CX) chatbot use cases. It’s purpose-built for CX, having trained its \u003ca href=\"/service/ai/chatbots-customer-service/\"\u003ecustomer service chatbots\u003c/a\u003e on billions of customer service interactions, so it’s ready out of the box. \r\n\r\n\u003cspan id=\"The 21 best AI chatbots\"\u003e\u003c/span\u003e","tier-copy-image":"","tier-video-id":""},{"tier-copy-headline":"The 21 best AI chatbots","tier-copy-body":"\u003ch3 id=\"ChatGPT\"\u003e1. \u003ca href=\"https://openai.com/chatgpt/\" rel=\"noopener\" target=\"_blank\"\u003eChatGPT\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cspan id=\"General use chatbots: ChatGPT, Perplexity, ZenoChat\"\u003eUse case: General use\u003c/span\u003e\r\nModels: GPT-3.5, GPT-4, GPT-4o\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"image displays the ChatGPT prompt interface.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/chatgptpromptinterface.png\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://openai.com/chatgpt/\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nWhen OpenAI released ChatGPT in late 2022, it became the fastest-growing consumer app ever. It arguably popularised artificial intelligence, making generative and conversational AI tools accessible to everyone.\r\n\r\nChatGPT offers writing, summarising, coding, research and parsing capabilities. ChatGPT can also integrate with add-ons and plug-ins to access accurate information or use third-party services. Some notable plugins include:\r\n\r\n\u003cul\u003e\r\n\t\u003cli\u003eOpenTable for restaurant reservations\u003c/li\u003e\r\n\r\n\t\u003cli\u003eKAYAK for travel bookings\u003c/li\u003e\r\n\r\n\t\u003cli\u003eInstacart for local grocery shopping\u003c/li\u003e\r\n\r\n\t\u003cli\u003eSpeak for learning other languages\u003c/li\u003e\r\n\r\n\u003c/ul\u003e\r\n\r\nSince its launch, ChatGPT has rolled out new iterations of the original intent model, such as GPT-3.5 (available for free plans). GPT-4, which includes additional performance capabilities, is accessible starting at $20 per user per month.\r\n\r\nChatGPT also offers DALL·E, an AI-powered image generator, in ChatGPT Plus and Enterprise. Users can enter a prompt or describe an image through voice chat. Based on the description, DALL·E will generate an output, such as a picture, logo or comic strip.\r\n\r\nChatGPT has a few noteworthy limitations. The GPT 3.5 data set doesn’t extend past the end of 2022, so some information may not be current. It might lack real-world knowledge and struggle with understanding context, leading to occasional irrelevant responses. Additionally, it can be susceptible to generating \u003ca href=\"https://www.usatoday.com/money/blueprint/business/artificial-intelligence/chatgpt-review/\" rel=\"noopener\" target=\"_blank\"\u003ebiased or inaccurate responses \u003c/a\u003ewhen prompted to do so.\r\n\r\n\u003cstrong\u003ePros and cons\u003c/strong\u003e\r\n\r\n\u003ctable\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003ePros\u003c/th\u003e\r\n \u003cth\u003eCons\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eWeb browsing\u003c/li\u003e\r\n \u003cli\u003eFile uploads\u003c/li\u003e\r\n \u003cli\u003eImage generation\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eRisks of inaccurate information\u003c/li\u003e\r\n \u003cli\u003eLimited customer support resources\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003c/table\u003e\r\n\r\n\u003cstrong\u003eRecommended reading:\u003c/strong\u003e Learn how \u003ca href=\"https://www.zendesk.com/marketplace/apps/support/991278/chatgpt-4-smart-assistant/\"\u003eChatGPT-4 integrates with Zendesk.\u003c/a\u003e \r\n\r\n\u003ch3 id=\"Zendesk\"\u003e2. \u003ca href=\"/service/ai/\"\u003eZendesk\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cspan id=\"Customer experience and employee service chatbot: Zendesk\"\u003eUse case: Customer experience and employee service\u003cspan\u003e\r\nModels: proprietary\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"An image displays the Zendesk AI agent reporting page.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/zendeskaiagentreportingpage.png\" width=100% height=100% /\u003e\r\n\r\nUnlike many AI chatbot solutions, \u003ca href=\"/service/ai/ai-agents/\"\u003eZendesk AI agents\u003c/a\u003e, the next generation of AI-powered bots, are purpose-built for CX and perform like human agents. They come pre-trained on over 18 billion real customer service interactions specific to your industry, so they already understand the nuances of the customer experience and your customers’ needs. This allows the system to deliver value on day one, saving your team time and avoiding the costs of manual setup.\r\n\r\nZendesk AI agents are equipped to understand and resolve even the most complex customer requests from start to finish. Taking it a step further, Zendesk enables teams to:\r\n\r\n\u003cul\u003e\r\n\t\u003cli\u003eUse generative AI to swiftly construct a knowledge base, enabling the launch of an AI agent within minutes.\u003c/li\u003e\r\n\t\u003cli\u003eAccurately identify areas where customers seek additional support and construct intuitive conversation flows that systematically guide them toward ideal resolutions.\u003c/li\u003e\r\n\t\u003cli\u003eSeamlessly address customer enquiries from initiation to completion by integrating with backend systems through APIs, facilitating data exchange for informed AI agent responses.\u003c/li\u003e\r\n\t\u003cli\u003eLeverage customer insights to optimise AI agent performance and extend capabilities to new applications, channels, languages, and markets so you can quickly scale to meet growing needs.\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\nBeyond conversational bots, \u003ca href=\"/service/ai/\"\u003eZendesk AI \u003c/a\u003ealso holds benefits for agents. Our AI-powered agent tools include \u003ca href=\"/service/routing-and-intelligence/\"\u003eintelligent routing and triage\u003c/a\u003e—sending requests to the right human agent based on language, intent (what a conversation is about), and sentiment (if it’s positive, neutral, or negative)—and sharing these insights with agents to provide helpful context and suggestions for how to solve the issue. \r\n\r\nAI can surface similar tickets, turn a few bullet points into a full reply, change the tone, and summarise conversations to boost productivity. The Zendesk agent copilot can take the pressure off agents by proactively offering reply draughts or next steps during customer interactions. \r\n\r\nWhat’s more, Zendesk AI agents automate up to 80 percent of support requests, leveraging company knowledge and fully customisable conversation flows to resolve even the most sophisticated use cases. With Zendesk, companies get the flexibility and control to deliver customer support their way—whether through fully autonomous AI agents, workflow automation, or human touch, starting at $19 per agent per month. See for yourself with a 14-day free trial. \r\n\r\n\u003ctable\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003ePros\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003ePre-trained on over 18 billion of customer service interactions\u003c/li\u003e\r\n \u003cli\u003ePurpose-built for CX\u003c/li\u003e\r\n \u003cli\u003eEasy to use and scalable\u003c/li\u003e\r\n \u003cli\u003eFast time to value\u003c/li\u003e\r\n \u003cli\u003eAutomate up to 80 percent of customer interactions\u003c/li\u003e\r\n \u003cli\u003eNo-code conversation builds\u003c/li\u003e\r\n \u003cli\u003eOmnichannel, multilingual support in over 100 languages\u003c/li\u003e\r\n \u003cli\u003e\u003ca href=\"/blog/automated-quality-management/\"\u003eAutomated quality management\u003c/a\u003e scores 100 percent of interactions and pinpoints cases that need attention\u003c/li\u003e\r\n \u003cli\u003eEmpowers employees and customers with an \u003ca href=\"/service/help-center/ai-knowledge-base/\"\u003eAI-powered knowledge base\u003c/a\u003e\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003c/table\u003e\r\n\r\n\u003cstrong\u003eExplore more \u003ca href=\"https://www.zendesk.co.uk/pricing/\"\u003eZendesk pricing plans\u003c/a\u003e.\u003c/strong\u003e\r\n\r\n[in-page-promo]\r\n\r\n\u003ch3 id=\"Perplexity\"\u003e3. \u003ca href=\"https://www.perplexity.ai/\" rel=\"noopener\" target=\"_blank\"\u003ePerplexity\u003c/a\u003e\u003c/h3\u003e\r\n\r\nUse case: general use\r\nModels: GPT-4o, Claude 3, Llama 3, proprietary, and more\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"An image displays the Perplexity chat screen.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/perplexitychatscreen.png\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://www.perplexity.ai/search/c46d7ba3-a899-4abb-b568-b16866d29141?s=u\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nPerplexity is a general knowledge chatbot. It uses advanced natural language processing (NLP) and large language models (LLMs) to understand user queries and provide sources and citations to back up its responses.\r\n\r\nIts search engine uses generative AI, including models from OpenAI and Meta’s Llama. The conversational interface allows users to ask questions and get natural responses. Academic or professional researchers can use the source citations included in responses to double-check accuracy and include them in their papers. \r\n\r\nPerplexity also features Visual Perplexity, which allows the chatbot to respond to users using pictures and videos, and Llama Chat, an AI chatbot built on Meta’s Llama 3 model to support common programming languages and help developers with code.\r\n\r\nAdditionally, perplexity features Copilot, a GPT-4-powered AI assistant. Users with a free account may only input five Pro queries per day, along with unlimited quick searches, while paying users get 600 Pro queries for $20 per month. Paid-plan users can also use the “Quick Search” function more freely. It’s not powered by GPT-4 and has more rudimentary capabilities, like serving up basic answers and search results to a question.\r\n\r\nPerplexity.ai has its fair share of limitations and may occasionally generate \u003ca href=\"https://clickup.com/blog/perplexity-ai-review/\" rel=\"noopener\" target=\"_blank\"\u003efactually inaccurate results\u003c/a\u003e. So, you might also end up with sentences that sound good statistically but include wrong information. Perplexity.ai may have issues understanding nuances of human language, such as sarcasm, humour, and cultural context, which can work for academic use cases but \u003ca href=\"https://www.eweek.com/artificial-intelligence/perplexity-ai-vs-chat-gpt/\" rel=\"noopener\" target=\"_blank\"\u003eisn’t as effective for casual conversations\u003c/a\u003e.\r\n\r\n\u003ctable\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003ePros\u003c/th\u003e\r\n \u003cth\u003eCons\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eReal-time web search\u003c/li\u003e\r\n \u003cli\u003eSource citation\u003c/li\u003e\r\n \u003cli\u003ePicture and video responses\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eOccasional inaccurate answers\u003c/li\u003e\r\n \u003cli\u003eIts academic nature can inhibit conversation flows.\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003c/table\u003e\r\n\r\n\u003ch3 id=\"Gemini\"\u003e4. \u003ca href=\"https://gemini.google.com/app\" rel=\"noopener\" target=\"_blank\"\u003eGemini\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cspan id=\"User experience chatbot: Gemini\"\u003eUse case: User experience\u003c/span\u003e\r\nModels: Gemini, Pro 1.0 and Ultra 1.0\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"An image displays the Gemini chat interface homepage.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/geminichatinterfacehomepage.png\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://chatgpt.com/\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nGemini (originally Bard) is a conversational, generative AI chatbot developed by Google. Gemini’s capabilities include engaging in multimodal dialogue (understanding and generating responses using different forms of communication such as text, speech and images) and comprehending and producing content in multiple languages. It can also understand cultural nuances, enabling communication across different societies.\r\n\r\nGemini can complete tasks like creating games, solving visual puzzles and generating images with accompanying text descriptions. Its AI model is capable of logical and spatial reasoning – meaning it can follow instructions and understand logical relationships and spatial configurations, like in problem-solving tasks or game-play scenarios.\r\n\r\nGemini comes in four model sizes: Nano, Flash, Pro, and Ultra. Gemini Nano is optimised for smartphone and mobile devices, specifically for the Google Pixel 8. It can perform tasks like generating chat responses and summarising text. Gemini Pro operates from Google’s data centres, delivering fast responses and handling complex queries. Gemini Ultra is Google’s largest model, designed for highly complex tasks, coding, logical reasoning and creative collaboration.\r\n\r\nGemini Advanced enables detailed conversations and understands more context than its previous versions. Gemini can serve as a personal tutor, generate step-by-step instructions and assist with advanced coding scenarios. It can also analyse trends and help content teams brainstorm and create new content.\r\n\r\nGoogle offers a free version of Gemini with the Pro 1.0 model that helps with common enquiries and integrates with Google apps. For $19 per user per month, users can access the Ultra 1.0 model that targets more complex tasks and is available in Gmail, Docs, Slides, and Sheets (for Google One AI Premium subscribers).\r\n\r\n\u003ctable\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003ePros\u003c/th\u003e\r\n \u003cth\u003eCons\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eResponse fact checker\u003c/li\u003e\r\n \u003cli\u003eMultiple response draughts\u003c/li\u003e\r\n \u003cli\u003eGemini Advanced has real-time web access\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eStruggles with coding\u003c/li\u003e\r\n \u003cli\u003eOccasional issues generating images\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003c/table\u003e\r\n\r\n\r\n\u003ch3\u003e5. \u003ca href=\"https://www.microsoft.com/en-us/microsoft-copilot/\" rel=\"noopener\" target=\"_blank\"\u003eMicrosoft Copilot\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cspan id=\"Web search chatbot: Microsoft Copilot\"\u003eUse case: Web search, chat, image generation\u003c/span\u003e\r\nModels: GPT-4 and GPT-4 Turbo, Dall-E \r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"An image displays three Microsoft Copilot chat interfaces.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/microsoftcopilotchatinterfaces.png\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://www.microsoft.com/en-us/microsoft-copilot/learn?form=MA13FV\u0026ch=1\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nMicrosoft Copilot (formerly Bing Chat) is an AI-powered “companion” for web and mobile applications. With Copilot, users can ask questions and engage in follow-ups, get article summaries with personalised explanations and generate emails and images. Copilot can also perform routine tasks with AI assistance, like suggesting meal plans.\r\n\r\nAlthough some say it’s less conversationally creative than its competitors, the average user may find it handy for general planning, composing responses, and generating images.\r\n\r\nChatbot users can also view AI-powered results using the Bing search engine or app but have to download Microsoft Edge to get the full Copilot conversational experience. Copilot has a visual search and an enterprise-level chatbot that offers security features and citations for the answers it provides.\r\n\r\nMicrosoft Copilot has a free version, but there’s one condition: users must access the chatbot through the Microsoft Edge web browser. If the user has other browsers like Chrome, they’ll be restricted to 5 replies per conversation. Additionally, users can only engage in 300 conversations per day, with each thread capped at 30 replies, limiting extensive back-and-forth interactions. For $20 per user per month, users can get priority access to GPT-4 Turbo, along with other features.\r\n\r\n\u003ctable\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003ePros\u003c/th\u003e\r\n \u003cth\u003eCons\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eIntegrates with Microsoft Office apps\u003c/li\u003e\r\n \u003cli\u003eVisual search\u003c/li\u003e\r\n \u003cli\u003eImage generation\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eLimited usage outside of Microsoft systems\u003c/li\u003e\r\n \u003cli\u003eMust have an internet connection\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003c/table\u003e\r\n\r\n\u003ch3\u003e6. \u003ca href=\"https://claude.ai/\" rel=\"noopener\" target=\"_blank\"\u003eClaude\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cspan id=\"Creative writing chatbot: Claude\"\u003eUse case: Creative writing\u003c/span\u003e\r\nModels: Constitutional AI (CAI), Claude 3 and 3.5\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"An image displays the Claude chat interface. \" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/claudechatinterface.png\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://claude.ai/login\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nClaude is a generative AI chatbot from Anthropic that uses Constitutional AI (CAI). The response bot software refers to itself as “self-contained”, meaning it responds to general queries without searching the internet. Claude uses the HHH system architecture, which stands for “helpful, honest and harmless”.\r\n\r\nUsers can modify Claude’s behaviour by prompting it with background knowledge to receive the desired responses. Along with the free plan, Claude has two paid plans—Pro and Team—starting at $20 per person per month that can help users with text analysis, summarisation, and creative content generation. The paid plans provide access to additional AI models. \r\n\r\nSince its original release in March 2023, Claude has upgraded to Claude 3.5 Sonnet, which was implemented in June 2024. Claude 3.5 Sonnet improved over previous models, solving more problems and responding faster than the previous Claude 3 Opus. Claude can visually analyse images, like photos and handwritten notes, and transcribe them to text. It can also code in multiple languages, so users can create and modify websites. \r\n\r\nClaude offers a range of capabilities but with some limitations, like \u003ca href=\"https://claude.ai/upgrade\" rel=\"noopener\" target=\"_blank\"\u003edaily usage limits\u003c/a\u003e. Despite its conversational abilities, Claude is not a substitute for human intelligence. If a user asks it to summarise a web link, it may \u003ca href=\"https://www.g2.com/products/anthropic-claude/reviews/claude-review-9127638\" rel=\"noopener\" target=\"_blank\"\u003emake up information\u003c/a\u003e.\r\n\r\n\u003ctable\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003ePros\u003c/th\u003e\r\n \u003cth\u003eCons\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eProject management\u003c/li\u003e\r\n \u003cli\u003eHTML and CSS coding\u003c/li\u003e\r\n \u003cli\u003eVision analysis\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eAll plans have usage limits\u003c/li\u003e\r\n \u003cli\u003eStruggles to summarise links\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003c/table\u003e\r\n\r\n\u003ch3\u003e7. \u003ca href=\"https://www.jasper.ai/chat\" rel=\"noopener\" target=\"_blank\"\u003eJasper Chat\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cspan id=\"Sales and marketing chatbots: Jasper Chat, Copy.ai, ChatSpot\"\u003eUse case: Sales and marketing\u003c/span\u003e\r\nModels: GPT-4, Anthropic, Google, and proprietary models, and more\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"An image displays the Jasper Chat free trial and demo page.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/jasperchatfreetrialanddemopage.png\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://www.jasper.ai/chat\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nJasper Chat is an AI content and copywriting chatbot for businesses. Jasper’s AI bot helps brands generate content for various mediums, such as social media, advertising, articles, emails, and websites. It also helps users with ideas, maintains tone consistency, adheres to editorial guidelines and company information and streamlines campaign collaboration.\r\n\r\nJasper can generate various content types, including video scripts and blog posts. It can also generate content and drafts based on bullet points or conversations. To use this tool, the user enters a prompt, refines their request and exports the final result. Businesses can train Jasper on their preferred datasets and retain ownership of its outputs.\r\n\r\nJasper’s AI bot ensures content adheres to a brand’s voice and style while providing access to background information about the company for factual accuracy. It offers suggestions for content improvement and automated project management, enhancing transparency and efficiency in content generation tasks.\r\n\r\nAdditionally, Jasper can provide AI-generated text directly within Google Docs. It also offers AI recommendations for analytics and insights to enhance user performance and optimise content based on usage data. Plans start at $39 per month, and users can test them with a seven-day free trial.\r\n\r\n\u003ctable\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003ePros\u003c/th\u003e\r\n \u003cth\u003eCons\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eSupports multiple brand voices\u003c/li\u003e\r\n \u003cli\u003e50+ AI templates\u003c/li\u003e\r\n \u003cli\u003ePlagiarism checker\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eUnlimited feature usage is reserved for the Business plan\u003c/li\u003e\r\n \u003cli\u003eLimited data visualisation options\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003c/table\u003e\r\n\r\n\u003ch3\u003e8. \u003ca href=\"https://workativ.com/conversational-ai-platform\" rel=\"noopener\" target=\"_blank\"\u003eWorkativ\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cspan id=\"IT and HR support chatbot: Workativ\"\u003eUse case: IT and HR support\u003c/span\u003e\r\nModels: GPT-4\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"An image displays the Workativ chat widget and IT support options.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workativchatwidgetanditsupportoptions.png\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://workativ.com/conversational-ai-platform\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nWorkativ is a conversational AI platform that provides an AI chatbot to automate workflows and IT support for employee issues and requests. The generative AI-powered chatbot Workativ Assistant helps employees handle issues independently without involving an IT support agent.\r\n\r\nWorkativ Assistant can understand the context of an enquiry and respond with relevant answers to facilitate self-service. It helps with unlocking accounts, reporting issues, password resets, access provisioning, account updates, email verification and employee processes like onboarding and offboarding. The platform leverages Knowledge AI, powered by LLMs and generative AI, to enhance the knowledge base and respond to user queries.\r\n\r\nWorkativ also provides a no-code chatbot builder that enables users to create customised bots. These bots can manage conversations, answer FAQs and integrate workflows. They can also notify users via chat about upcoming tasks, like reminders about expiring passwords, incomplete surveys or personal information updates.\r\n\r\nWorkativ ensures the secure handling of user information provided to the bot, allowing admins to resolve user queries without storing or displaying sensitive data. For example, when users want to reset their password, they can provide the new password to the chatbot, which updates the password without storing or displaying it.\r\n\r\nThe platform also offers dynamic notifications to proactively notify users about actions they need to take in the workplace, such as updating passwords or filling out surveys. Users can also set up notifications using app triggers, providing endless possibilities for engaging with employees.\r\n\r\nWorkativ provides analytics and logs for insights into chatbot interactions, allowing users to monitor performance easily from a single dashboard. This includes tracking chatbot usage, sessions, user queries and live status. Users can also review chat history and past conversations to identify areas for improvement and enhance chatbot effectiveness. Users can start using Workativ for free with limited features or purchase the Starter plan for $1,530 per month.\r\n\r\n\u003ctable\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003ePros\u003c/th\u003e\r\n \u003cth\u003eCons\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eNo-code chatbot builder\u003c/li\u003e\r\n \u003cli\u003eTask reminders\u003c/li\u003e\r\n \u003cli\u003eReports on user interactions\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eThe knowledge base AI integration is still in beta testing\u003c/li\u003e\r\n \u003cli\u003eAI-powered shared inbox still unavailable\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003c/table\u003e\r\n\r\n\u003ch3\u003e9. \u003ca href=\"https://chatspot.ai/\" rel=\"noopener\" target=\"_blank\"\u003eChatSpot\u003c/a\u003e\u003c/h3\u003e\r\n\r\nUse case: sales and marketing\r\nModels: GPT-4 and Dall-E\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"An image displays the ChatSpot chat page.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/chatspotchatpage.png\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://chatspot.ai/\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nChatSpot is HubSpot’s free AI-powered assistant that combines ChatGPT with HubSpot CRM data. Though the chatbot includes access to HubSpot, you don’t need to use the customer relationship management (CRM) software to use the AI support bot.\r\n\r\nThe public beta version of the bot lets marketing and sales teams draught emails, write social media captions, generate blog topics, and develop calls to action. ChatSpot can use prompts to surface research insights, keyword rankings and answers to common questions. ChatSpot can also suggest prompts and templates for users to input into the chat. It comes with prebuilt sales prospecting and marketing templates, too.\r\n\r\nThe tool allows users to summarise CRM data, generate reports and analytics, conduct keyword research, manage customer contacts, generate follow-up correspondence, write blog posts, and post directly to HubSpot websites. \r\n\r\nAdditionally, the AI chatbot can collect company data and competitor analysis. With access to ChatGPT, ChatSpot offers additional writing functionalities, which help users create communication and marketing materials.\r\n\r\nChatSpot integrates with Google Drive, enabling users to send prompts directly to Google Docs, Sheets or Slides to generate content. It also integrates DALL-E 2 to provide reports in various formats.\r\n\r\n\u003ctable\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003ePros\u003c/th\u003e\r\n \u003cth\u003eCons\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eIntegrates with HubSpot CRM\u003c/li\u003e\r\n \u003cli\u003eReport, article, and survey summaries\u003c/li\u003e\r\n \u003cli\u003eImage generation\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eCan take a while to learn\u003c/li\u003e\r\n \u003cli\u003eStruggles to understand some prompts\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003c/table\u003e\r\n\r\n\u003ch3\u003e10. \u003ca href=\"https://writesonic.com/chat\" rel=\"noopener\" target=\"_blank\"\u003eChatsonic\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cspan id=\"Research and collaboration chatbot: Chatsonic\"\u003eUse case: Research and collaboration\u003c/span\u003e\r\nModels: GPT-4, Claude 3, Stable Diffusion and Dall-E 3 \r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"An image displays a Chatsonic conversation.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofchatsonicconversation.png\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://writesonic.com/chat\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nChatsonic is a generative AI chatbot designed for content creation. Chatsonic can generate content directly from the chat window to various platforms like blogs or social media channels. It uses two of OpenAI’s intent models, GPT-3.5 and GPT-4, to enhance conversational experiences.\r\n\r\nIt has voice-to-text and text-to-voice capabilities that allow users to interact with the AI through spoken prompts. Users can request digital art outputs or content of any length, whether that be captions, email replies or long-form articles. Chatsonic also offers Chrome extension plug-ins to make it easier for users to write and research by assessing and fact-checking information about events and topics in real time. That way, users are more likely to receive accurate results during the research process.\r\n\r\nUsers can share conversations with others, enabling collaboration and feedback. Image generation using models like Stable Diffusion or OpenAI’s DALL·E expands Chatsonic’s capabilities beyond text, allowing for visual content creation. A prompt library offers premade templates for generating content, including SEO keywords. Users can save their prompts for future use or share them with team members.\r\n\r\nChatSonic also integrates with platforms like X and Slack to provide access to Chatsonic across different channels. Users can access limited features through a free plan or purchase Chatsonic for $12 per user/month. \r\n\r\n\u003ctable\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003ePros\u003c/th\u003e\r\n \u003cth\u003eCons\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eChrome extension\u003c/li\u003e\r\n \u003cli\u003eFact checker\u003c/li\u003e\r\n \u003cli\u003ePre-made templates\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eStruggles to generate accurate images\u003c/li\u003e\r\n \u003cli\u003eAdvanced template use is credit-based\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003c/table\u003e\r\n\r\n\u003ch3\u003e11. \u003ca href=\"http://Copy.AI\" rel=\"noopener\" target=\"_blank\"\u003eCopy.ai\u003c/a\u003e\u003c/h3\u003e\r\n\r\nUse case: sales and marketing\r\nModels: GPT-3.5, GPT-4, Azure, and Anthropic, and more\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"An image displays the welcome screen to the Copy.ai chatbot.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofcopyaichatbot.png\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://www.copy.ai/chat\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nThe Copy.ai chatbot is a text generation tool geared towards copywriting. The applications of Copy.ai include long-form articles, social media copy, product descriptions, content briefs, ad copy and sales copy. It’s designed for enterprise use cases in marketing and sales.\r\n\r\nFor example, the chatbot can write product descriptions for online shops, copy for digital ads, blog content and more. Copy.ai has unlimited brand voices, prebuilt prompt templates and an “Infobase.” It can also generate content in over 95 languages.\r\n\r\nTo get started, users must enter details about their project, including the topic, context and tone. From there, they just need to sift through the bot's outputs and select their favourite option. Then, edit, add more details if needed, and publish the new content on the platform of their choice. It also offers prompt templates to speed up content creation and a Brand Voice feature that analyses the content and infuses the brand’s voice, tone and style.\r\n\r\nThe platform’s free plan is accessible for occasional content generation needs. Copy.ai isn’t limited to a single AI model; it can work with various models like GPT 3.5, GPT 4, Azure, Anthropic and more.\r\n\r\nAdditionally, Copy.ai leverages web scraping to pull and incorporate information from the web so users receive relevant and up-to-date content. Copy.ai offers multiple user seats and shareable project folders for team collaboration. The free plan lets individual users access 2,000-word chats, while the Starter plan unlocks unlimited chats for $36 per user/month.\r\n\r\n\u003ctable\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003ePros\u003c/th\u003e\r\n \u003cth\u003eCons\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eMatches brand voice\u003c/li\u003e\r\n\u003cli\u003eSupports many languages\u003c/li\u003e\r\n\u003cli\u003eMulti-step workflows\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eNot yet suitable for long-form content\u003c/li\u003e\r\n \u003cli\u003eLaggy content generation\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003c/table\u003e\r\n\r\n\u003ch3\u003e12. \u003ca href=\"https://socratic.org/\" rel=\"noopener\" target=\"_blank\"\u003eSocratic\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cspan id=\"Education chatbots: Khanmigo, Socratic\"\u003eUse case: Education\u003c/span\u003e\r\nModels: Google AI and search technologies\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"An image displays the Socratic AI chatbot mobile interface.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/socraticaichatbotmobileinterface.png\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://apps.apple.com/us/app/socratic-by-google/id1014164514\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nSocratic by Google is a free search-based chatbot and learning app for education and research. It provides AI support for secondary school and university students to help them better understand their assignments. Socratic uses Google AI and search technologies to connect students with educational resources, including websites for study guides, tutorial videos on YouTube and step-by-step guides. It also uses text and speech recognition, so students have different ways to communicate what they need help with.\r\n\r\nOnce prompted with a query, Socratic shares a top match from Google and a detailed explanation, often with visualisations. The app also provides links to reputable online resources and study guides written by experts to enhance learning experiences.\r\n\r\nWhile the Socratic AI chatbot by Google helps students tackle homework questions or understand complex topics, it does have its limitations. For starters, it mainly relies on information available online. So, it might provide outdated or inaccurate answers, especially for more niche subjects. Also, Socratic may not be able to provide the in-depth analysis you need for more complex or abstract concepts.\r\n\r\nAnother thing to consider is language support, which might not cover all languages or dialects, making it less accessible for some users. Like with any AI, there's always a risk of getting \u003ca href=\"https://findmyaitool.com/tool/socratic\" rel=\"noopener\" target=\"_blank\"\u003emisinformation\u003c/a\u003e, so it's wise to double-check important facts. It may be best to use the tool to complement your own critical thinking and research efforts.\r\n\r\n\u003ctable\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003ePros\u003c/th\u003e\r\n \u003cth\u003eCons\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eActive user community\u003c/li\u003e\r\n\u003cli\u003eLinks to other resources\u003c/li\u003e\r\n\u003cli\u003eSpeech recognition\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eRisk of inaccurate answers\u003c/li\u003e\r\n \u003cli\u003eAnswers sometimes lack depth\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003c/table\u003e\r\n\r\n\u003ch3\u003e13. \u003ca href=\"https://pi.ai/onboarding\" rel=\"noopener\" target=\"_blank\"\u003ePi\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cspan id=\"Personal chatbot: Pi\"\u003eUse case: Personal assistant\u003c/span\u003e\r\nModels: Inflexion-2.5\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"An image displays the Pi chat welcome page.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/pichatwelcomepage.png\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://pi.ai/discover\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nPi is Inflexion AI’s free, personal AI chatbot designed for conversations, emotional support, and companionship. It responds with kindness, delicacy, and humour. Users can ask the bot for advice or answers to a particular query, brainstorm ideas, keep a journal, read a story or just vent. The bot also declares that it has no interest in passing judgement or offering unsolicited advice, allowing users to discuss more sensitive topics.\r\n\r\nPositioning itself as possessing greater emotional intelligence than ChatGPT, Pi aims to engage users in friendly conversations while offering varied perspectives on multiple topics. The chatbot offers users unlimited queries and utilises the Inflection-1 language model. The human-like bot sends conversational messages (and even emojis) to emphasise its points. The bot is free to talk to, but you must make an account if you want Pi to remember the details you share.\r\n\r\nPi features a minimalistic interface and a “Discover” tab that offers icebreakers and conversation starters. Though Pi is more for personal use rather than for business applications, it can assist with problem-solving discussions. The Discover section allows users to select conversation types, such as motivational talks or venting sessions. Although Pi may not be the obvious candidate for boosting productivity, its focus on personal wellbeing sets it apart.\r\n\r\nWhile Pi lacks the flexibility of ChatGPT for tasks like internet searches or article writing, it offers a user experience characterised by minimalistic design, animations and a preference for concise interactions. Pi fosters short bursts of conversation, often initiating discussions with open questions, like encouraging users to share their day or discuss personal challenges.\r\n\r\n\u003ctable\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003ePros\u003c/th\u003e\r\n \u003cth\u003eCons\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eConversational tone\u003c/li\u003e\r\n \u003cli\u003eEmphasis on personal well-being\u003c/li\u003e\r\n \u003cli\u003eInitiates conversations\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eInformation is limited to pre-November 2022\u003c/li\u003e\r\n \u003cli\u003eLimited coding ability\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003c/table\u003e\r\n\r\n\u003ch3\u003e14. \u003ca href=\"https://huggingface.co/chat/\" rel=\"noopener\" target=\"_blank\"\u003eHuggingChat\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cspan id=\"Open-source chatbots: Llama 3, HuggingChat\"\u003eUse case: Open-source\u003c/span\u003e\r\nModels: Llama 3, CodeLlama, Falcon, Mistral, and more\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"An image displays the HuggingChat conversation screen.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/huggingchatconversationscreen.png\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://huggingface.co/chat/\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\n\r\nHuggingChat is an open-source AI chatbot by HuggingFace. It functions similarly to ChatGPT, allowing users to craft texts, summaries, and content, debug code, formulate Excel functions, and address general enquiries. Users can start using the bot for free or upgrade to the Pro Account plan for $9 per month to unlock additional features.\r\n\r\nIt can help users create personalised meal plans and recipes or generate to-do checklists. The bot also elaborates on questions, predicting the user’s next question. If users have an account, they can refer to the thread for details later—even if they’ve made another query.\r\n\r\nWhile the bot creates general content using its own data, you can toggle the “Search web” button so its outputs align more closely with other online results, giving you more recent information. Because it’s open-source software, users can access and modify the source code to customise the platform to fit their specific needs and add additional properties.\r\n\r\nHuggingChat does come with a few limitations. It may produce \u003ca href=\"https://www.g2.com/products/hugging-face/reviews/hugging-face-review-8816985\" rel=\"noopener\" target=\"_blank\"\u003einaccurate replies\u003c/a\u003e or show bias in its responses, and it is sometimes prone to generating \u003ca href=\"https://originality.ai/blog/hugging-chat-statistics\" rel=\"noopener\" target=\"_blank\"\u003ehallucinations\u003c/a\u003e—an uncommon phenomenon that occurs when an AI chatbot provides responses not grounded in reality.\r\n\r\nIt occasionally stops generating output mid-response or strays from the original topic, particularly with longer prompts. While it’s useful for brainstorming, you may want to choose a chatbot that specialises in critical task generation. \r\n\r\n\u003ctable\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003ePros\u003c/th\u003e\r\n \u003cth\u003eCons\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eOpen-source software\u003c/li\u003e\r\n \u003cli\u003ePredictive replies\u003c/li\u003e\r\n \u003cli\u003eConversation history\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eOccasional inaccurate replies\u003c/li\u003e\r\n \u003cli\u003eHallucinations\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003c/table\u003e\r\n\r\n\u003ch3\u003e15. \u003ca href=\"http://Character.AI\" rel=\"noopener\" target=\"_blank\"\u003eCharacter.AI\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cspan id=\"Gaming and fantasy chatbot: Character.AI\"\u003eUse case: Gaming and fantasy\u003c/span\u003e\r\nModels: GPT-3\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"An image displays the various personalities users can chat with on Character.AI.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/imagedisplaysthevariouspersonalitiesuserscanchatwithoncharactterai.png\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://character.ai/chat/pQus24wbEGuwjRkJSWJGiYT4jA79HsrU5BMbekJB_lc\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nCharacter.AI users can choose the bot they want to talk to and the chatbot will reply using the tone and language one would expect from that specific character. The basic features are available for free, but users also have the option to purchase the Character.AI+ plan for priority service along with other perks. Here are some categories users can choose from:\r\n\r\n\u003cul\u003e\r\n\t\u003cli\u003eHelpers: dating coaches, psychologists, mock interviewers, and fitness coaches\u003c/li\u003e\r\n\t\u003cli\u003eFamous people: Cristiano Ronaldo, Elon Musk, Albert Einstein, and Stephen Hawking\u003c/li\u003e\r\n\t\u003cli\u003eGame characters: Mario, Luigi, Bowser, Nathan Drake, and Shadow the Hedgehog\u003c/li\u003e\r\n\t\u003cli\u003eMovie and TV characters: Regina George, Captain Jack Sparrow, Captain America, Eleven, Wednesday Addams, and Tony Stark\u003c/li\u003e\r\n\r\n\u003c/ul\u003e\r\n\r\nCharacter.AI users can have entertaining “conversations” with their favourite stars and characters, individually or in a group. For example, users can have a one-on-one chat with Socrates, or a group chat with all the members of The Avengers. Users can also create their own characters and personalities and make them available for chats with other Character.AI users. They can even design bots for specific uses, such as a generative AI host that leads a text-based adventure game.\r\n\r\nCharacter.AI chatbots do face certain challenges, such as requiring many resources to support large-scale simulations and occasionally \u003ca href=\"https://medium.com/@ronronmacoy8/title-exploring-the-pros-and-cons-of-character-ai-a-comprehensive-guide-6edaad043d4a\" rel=\"noopener\" target=\"_blank\"\u003egetting stuck in repetitive loops\u003c/a\u003e. Users should be mindful of these limitations to manage expectations during interactions.\r\n\r\n\u003ctable\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003ePros\u003c/th\u003e\r\n \u003cth\u003eCons\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eGroup bot conversations\u003c/li\u003e\r\n \u003cli\u003eHistorical and fictional characters\u003c/li\u003e\r\n \u003cli\u003eCustom bot creator\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eLimited large-scale applications\u003c/li\u003e\r\n \u003cli\u003eProne to unrealistic and repetitive actions\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003c/table\u003e\r\n\r\n\u003ch3\u003e16. \u003ca href=\"https://poe.com/\" rel=\"noopener\" target=\"_blank\"\u003ePoe\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cspan id=\"AI chatbot aggregator: Poe\"\u003eUse case: Chatbot aggregation\u003c/span\u003e\r\nModels: GPT-4, DALL-E-3, Gemini Pro, Llama 2, Claude Instant, Claude 2, StableDiffusionXL and more\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"An image displays the Poe AI chatbot home page.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/poeaichatbothomepage.png\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://poe.com/explore?category=Official\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nIts AI chatbots can answer questions, generate content, translate languages and play games. Poe’s native AI chatbot, Assistant, uses OpenAI’s GPT-3.5 model, allowing it to answer questions and generate content similar to ChatGPT.\r\n\r\nPoe enables users to create customised chatbots with or without coding, accommodating several language models tailored to various applications like writing, role-playing and programming. Beginners can build a simple chatbot with its drag-and-drop tools, while developers can use Poe’s application programming interface (API) to integrate Poe with their current systems.\r\n\r\nWhile training chatbots may take some proficiency, the platform features a Discover section. This tool lets users explore language models, tools for creating and managing chatbots, collaboration opportunities with other users and cross-platform accessibility.\r\n\r\nDespite potential message limitations for premium models, Poe remains an accessible choice for exploration. Additionally, users can develop their chatbots, tailor prompts, integrate knowledge bases and monetise their creations through creator accounts, distinguishing Poe from OpenAI’s ChatGPT.\r\n\r\n\u003ctable\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003ePros\u003c/th\u003e\r\n \u003cth\u003eCons\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eMultiple AI models are available\u003c/li\u003e\r\n\u003cli\u003eAI art generation\u003c/li\u003e\r\n\u003cli\u003eCan generate lengthy content\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eContent filters can restrict creative freedom\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003c/table\u003e\r\n\r\n\u003ch3\u003e17. \u003ca href=\"https://llama.meta.com/\" rel=\"noopener\" target=\"_blank\"\u003eLlama 3\u003c/a\u003e\u003c/h3\u003e\r\n\r\nUse case: open source\r\nModels: Llama 3\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"An image displays the key capabilities of Meta AI using Llama 3.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/imagedisplaysthekeycapabilitiesofmetaaiusingllamathree.png\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://llama.meta.com/\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nLlama 3 is a free AI model developed by Meta. It uses LLMs to complete tasks like text generation and code programming. With an open licensing framework, users can access some of the code, allowing them to customise the model to fit business needs (until reaching a high revenue limit). Bear in mind that access to Llama 3's development details is restricted.\r\n\r\nWhile deploying Llama 3 is tailored for developers, users can experiment with it on the Llama2.ai website to understand its responses. The output is straightforward and less refined than other chatbots, providing a basic exploration platform with minimal customisation controls.\r\n\r\nLlama 3 offers two model sizes: 8 billion and 70 billion parameters. The larger model can understand more complex data and concepts but requires more computing power and can be more difficult to use. Offering a variety of model sizes makes Llama accessible to businesses of all sizes. One of Meta’s goals for Llama 3 is to democratise the use of generative AI, making it available for personal, research, and commercial applications.\r\n\r\n\u003ctable\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003ePros\u003c/th\u003e\r\n \u003cth\u003eCons\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eOpen-source software\u003c/li\u003e\r\n\u003cli\u003eCode generation\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eNot currently available in all countries\u003c/li\u003e\r\n\u003cli\u003eSlow performance\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003c/table\u003e\r\n\r\n\u003ch3\u003e18. \u003ca href=\"https://x.ai/sign-in?returnTo=%2Fgrok\" rel=\"noopener\" target=\"_blank\"\u003eGrok\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cspan id=\"Social media chatbot: Grok\"\u003eUse case: Social media\u003c/span\u003e\r\nModels: Grok-1\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"An image displays the Grok AI chatbot providing an update on a news story.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/imagedisplaysthegrokaichatbot.png\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://twitter.com/elonmusk/status/1720660977786433810\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nGrok is a generative AI chatbot developed by xAI, the artificial intelligence company owned by X (formerly Twitter). The bot is named after the science-fiction novel “Stranger in a Strange Land”, and its persona is inspired by the comedic novel “The Hitchhiker’s Guide to the Galaxy”.\r\n\r\nGrok uses real-time knowledge through the X social media platform to answer questions and suggest related follow-up questions for users to ask. It’s designed to answer questions with wit and humour, differentiating itself from other AI chatbots.\r\n\r\nAlthough Grok’s access to real-time X posts reinforces its credibility, it’s also susceptible to inaccurate or unverified information. It lacks the safety guardrails of competing chatbots, allowing users to get answers about “spicy” topics that most other AI chatbots typically reject.\r\n\r\nGrok’s capabilities extend beyond conventional responses. It can draft emails, debug code and generate ideas, all in conversational, human-like language. It can also handle multiple queries simultaneously. Despite its current limitation to text inputs, Grok is poised for future enhancements, including visual and audio capabilities.\r\n\r\nThe AI chatbot is currently in the beta stages and is only available for X Premium+ users for $16 per month. The xAI team that created Grok provides feedback forms for users to share their experiences. Grok's goal is to serve as a research assistant and data processor, helping users innovate with new ideas.\r\n\r\n\u003ctable\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003ePros\u003c/th\u003e\r\n \u003cth\u003eCons\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eAccess to live information\u003c/li\u003e\r\n\u003cli\u003eMore likely to answer prompts that ChatGPT won’t\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eThe paid plan is roughly as functional as ChatGPT’s free version\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003c/table\u003e\r\n\r\n\u003ch3\u003e19. \u003ca href=\"https://textcortex.com/templates/zeno-chat-gpt-alternative\" rel=\"noopener\" target=\"_blank\"\u003eZenoChat\u003c/a\u003e\u003c/h3\u003e\r\n\r\nUse case: general use\r\nModels: ChatGPT-4 and Sophos 2\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"An image displays the ZenoChat homepage.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/imagedisplaysthezenochathomepage.png\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://textcortex.com/templates/zeno-chat-gpt-alternative\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nTextCortex’s AI chatbot software, ZenoChat, is a content generation tool for writing assistance, such as rewriting sentences or editing internal documents. It’s also ideal for translations, SEO, marketing support, information gathering and entertainment. It uses a natural language generation (NLG) tool and tailors each chat to the user with customised style, knowledge and communication needs.\r\n\r\nThe AI chatbot was trained using over 3 billion sentences to reduce plagiarism and create unique outputs. It also supports more than 25 languages, so users can communicate with people from different cultures and backgrounds.\r\n\r\nThe web search feature allows ZenoChat to provide the latest information from the internet. Users can customise their search by adding sources like Google Scholar, X (formerly Twitter), Reddit or customised URLs. Users can also customise AI personas and link knowledge bases ZenoChat bots can use during conversations.\r\n\r\nZenoChat features a marketplace with numerous prompt templates that enable users to browse and choose the task they want to complete. These templates guide users, helping them ask precise questions to get the best results. In cases where prompts are too brief, ZenoChat offers a feature that expands them to ensure the topic is suitably covered.\r\n\r\nUsers can customise the base personality via the chat box dropdown menu, toggle web search functionality, integrate a knowledge base or switch to a different language setting. In the free version, users are limited to 100 queries upon registration and 20 queries daily. Paid plans start at $5.59 per month and can be tested with a free trial. \r\n\r\n\u003ctable\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003ePros\u003c/th\u003e\r\n \u003cth\u003eCons\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003ePrompt templates\u003c/li\u003e\r\n\u003cli\u003ePrompt expansion\u003c/li\u003e\r\n\u003cli\u003eCustom AI personalities\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eThe free plan has limited prompts\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003c/table\u003e\r\n\r\n\u003ch3\u003e20. \u003ca href=\"https://www.khanmigo.ai/\" rel=\"noopener\" target=\"_blank\"\u003eKhanmigo\u003c/a\u003e\u003c/h3\u003e\r\n\r\nUse case: Education\r\nModels: GPT-4\r\n\r\nKhanmigo is an AI chatbot created by Khan Academy, an educational organisation. The AI-powered bot was designed to enhance learning experiences and provide personalised tutoring sessions. Khanmigo can provide teachers and tutors with effective strategies for teaching and engaging with students. Its virtual assistant helps teachers plan lessons and better understand their students’ needs.\r\n\r\nFor students, Khanmigo acts as an AI-powered, personalised tutor and can be used to help with assignments or break down complex topics. By leveraging the Socratic method, Khanmigo can help students find the correct answer without doing the work. It guides students through complex topics with thought-provoking questions and hints rather than simply giving them the answers.\r\n\r\nUsers can access interactive quizzes and review prior topics as they progress through Khan Academy’s curriculum. Khanmigo offers 24/7 access and leverages the GPT-4 language model for engaging conversations. Access to Khanmigo is currently limited outside the United States to certain English-speaking \u003ca href=\"https://support.khanacademy.org/hc/en-us/articles/28494037644941-Khanmigo-Teacher-Tools-now-available-in-English-to-locales-outside-the-United-States\" rel=\"noopener\" target=\"_blank\"\u003ecountries \u003c/a\u003eand covers a limited range of subjects, including art, history, and math. Khanmigo users can access the chatbot for free or pay $44 per year for additional features like career coaching. \r\n\r\n\u003ctable\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003ePros\u003c/th\u003e\r\n \u003cth\u003eCons\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eAdapts to individual student progress\u003c/li\u003e\r\n\u003cli\u003eRubric generator\u003c/li\u003e\r\n\u003cli\u003eChat with historical and fictional characters\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eProne to making math mistakes\u003c/li\u003e\r\n \u003cli\u003eDoesn’t grade student work\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003c/table\u003e\r\n\r\n\u003ch3\u003e21. \u003ca href=\"https://woebothealth.com/\" rel=\"noopener\" target=\"_blank\"\u003eWoebot Health\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cspan id=\"Healthcare chatbot: Woebot Health\"\u003eUse case: Healthcare\u003c/span\u003e\r\nModels: proprietary\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"An image displays the Woebot Health AI chatbot interacting with a patient.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/imagedisplaysthewoebothealthaichatbot.png\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://woebothealth.com/\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nWoebot, an AI chatbot developed by Stanford psychologists and artificial intelligence experts, aims to support global mental health by engaging users in therapeutic conversations, mood tracking and interactive games. Founded in 2017 by Dr Alison Darcy, a clinical research psychologist, Woebot offers multiple clinical and therapy approaches, including:\r\n\r\n\u003cul\u003e\r\n\t\u003cli\u003eCognitive behavioural therapy (CBT)\u003c/li\u003e\r\n\r\n\t\u003cli\u003eInterpersonal psychotherapy (IPT)\u003c/li\u003e\r\n\r\n\t\u003cli\u003eDialectical behaviour therapy (DBT)\u003c/li\u003e\r\n\r\n\u003c/ul\u003e\r\n\r\nWoebot Health offers an AI chatbot that uses natural language processing and rules-based logic to provide 24/7 access to mental health support. Woebot’s conversational AI helps build relationships with patients, deliver personalised therapy techniques and monitor user progress. The bot can also refer users to human providers when necessary. Its non-judgmental interactions cater to different age groups, providing personalised guidance while ensuring data protection.\r\n\r\nIn addition to providing on-demand support, Woebot Health offers evidence-based cognitive behavioural therapy content, personalised care plans and mobile access.\r\n\r\nWhile Woebot is free to use, it is currently only available to \u003ca href=\"https://woebothealth.com/for-users/#:~:text=Woebot%20is%20only%20available%20to,or%20other%20Woebot%20Health%20partner\" rel=\"noopener\" target=\"_blank\"\u003eusers in the United States\u003c/a\u003e, limiting accessibility. Despite its unlimited query capability, some users may find it repetitive, and its effectiveness varies from person to person. Additionally, the platform lacks human interactions, which may be a drawback for some users.\r\n\r\nHowever, its therapeutic effect, mood-tracking feature, and interactive conversations make it valuable for enhancing well-being and engaging in therapeutic conversations.\r\n\r\n\u003ctable\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003ePros\u003c/th\u003e\r\n \u003cth\u003eCons\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eMental health support\u003c/li\u003e\r\n\u003cli\u003eMood tracking\u003c/li\u003e\r\n\u003cli\u003ePersonalised care plans\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eOnly available in the US\u003c/li\u003e\r\n\u003cli\u003eUsers must be part of a medical study or have an access code from their provider, employer, or other Woebot Health partner.\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003c/table\u003e\r\n\r\n\u003cspan id=\"A comparison chart of top AI chatbots\"\u003e\u003c/span\u003e","tier-copy-image":"","tier-video-id":""},{"tier-copy-headline":"A comparison chart of top AI chatbots","tier-copy-body":"\u003ctable\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003eSoftware\u003c/th\u003e\r\n \u003cth\u003eStarting price\u003c/th\u003e\r\n \u003cth\u003eFree trial\u003c/th\u003e\r\n \u003cth\u003eFree plan\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eChatGPT\u003c/td\u003e\r\n \u003ctd\u003e$20 per agent/month\u003c/td\u003e\r\n \u003ctd\u003eUnavailable\u003c/td\u003e\r\n \u003ctd\u003eAvailable\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eZendesk\u003c/td\u003e\r\n \u003ctd\u003e$15 per user/month (billed annually)\u003c/td\u003e\r\n \u003ctd\u003e14 days\u003c/td\u003e\r\n \u003ctd\u003eUnavailable\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003ePerplexity\u003c/td\u003e\r\n \u003ctd\u003e$20 per user/month \u003c/td\u003e\r\n \u003ctd\u003eUnavailable\u003c/td\u003e\r\n \u003ctd\u003eAvailable\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eGemini\u003c/td\u003e\r\n \u003ctd\u003e$15 per user/month (billed annually)\u003c/td\u003e\r\n \u003ctd\u003eUnavailable\u003c/td\u003e\r\n \u003ctd\u003eAvailable\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eMicrosoft Copilot\u003c/td\u003e\r\n \u003ctd\u003e$20 per user/month \u003c/td\u003e\r\n \u003ctd\u003e1 month\u003c/td\u003e\r\n \u003ctd\u003eAvailable\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eClaude\u003c/td\u003e\r\n \u003ctd\u003e$20 per person/month\u003c/td\u003e\r\n \u003ctd\u003eUnavailable\u003c/td\u003e\r\n \u003ctd\u003eAvailable\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eJasper Chat\u003c/td\u003e\r\n \u003ctd\u003e$39 per user/month (billed annually)\u003c/td\u003e\r\n \u003ctd\u003eSeven days\u003c/td\u003e\r\n \u003ctd\u003eUnavailable\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eWorkativ\u003c/td\u003e\r\n \u003ctd\u003e$1,530 per month (billed annually)\u003c/td\u003e\r\n \u003ctd\u003eUnavailable\u003c/td\u003e\r\n \u003ctd\u003eAvailable\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eChatSpot\u003c/td\u003e\r\n \u003ctd\u003eNot applicable\u003c/td\u003e\r\n \u003ctd\u003eNot applicable\u003c/td\u003e\r\n \u003ctd\u003eAvailable\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eChatsonic\u003c/td\u003e\r\n \u003ctd\u003e$12 per user/month (billed annually)\u003c/td\u003e\r\n \u003ctd\u003eUnavailable\u003c/td\u003e\r\n \u003ctd\u003eAvailable\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eCopy.AI\u003c/td\u003e\r\n \u003ctd\u003e$36 per user/month (billed annually)\u003c/td\u003e\r\n \u003ctd\u003eUnavailable\u003c/td\u003e\r\n \u003ctd\u003eAvailable\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eSocratic\u003c/td\u003e\r\n \u003ctd\u003eNot applicable\u003c/td\u003e\r\n \u003ctd\u003eNot applicable\u003c/td\u003e\r\n \u003ctd\u003eAvailable\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003ePi\u003c/td\u003e\r\n \u003ctd\u003eNot applicable\u003c/td\u003e\r\n \u003ctd\u003eNot applicable\u003c/td\u003e\r\n \u003ctd\u003eAvailable\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eHuggingChat\u003c/td\u003e\r\n \u003ctd\u003e$9 per user/month (billed annually)\u003c/td\u003e\r\n \u003ctd\u003eUnavailable\u003c/td\u003e\r\n \u003ctd\u003eAvailable\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eCharacter.AI\u003c/td\u003e\r\n \u003ctd\u003e$9.99 per user/month \u003c/td\u003e\r\n \u003ctd\u003eUnavailable\u003c/td\u003e\r\n \u003ctd\u003eAvailable\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003ePoe\u003c/td\u003e\r\n \u003ctd\u003e$16.67 per person/month (billed annually)\u003c/td\u003e\r\n \u003ctd\u003eUnavailable\u003c/td\u003e\r\n \u003ctd\u003eAvailable\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eLlama 3\u003c/td\u003e\r\n \u003ctd\u003eNot applicable\u003c/td\u003e\r\n \u003ctd\u003eNot applicable\u003c/td\u003e\r\n \u003ctd\u003eAvailable\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eGrok\u003c/td\u003e\r\n \u003ctd\u003e$16 per user/month\u003c/td\u003e\r\n \u003ctd\u003eUnavailable\u003c/td\u003e\r\n \u003ctd\u003eUnavailable\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eZenoChat\u003c/td\u003e\r\n \u003ctd\u003e$5.59 per user/month \r\n(billed annually)\r\n\u003c/td\u003e\r\n \u003ctd\u003eUnavailable\u003c/td\u003e\r\n \u003ctd\u003eAvailable\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eKhanmigo\u003c/td\u003e\r\n \u003ctd\u003e$44 per year (billed annually)\u003c/td\u003e\r\n \u003ctd\u003eUnavailable\u003c/td\u003e\r\n \u003ctd\u003eAvailable \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eWoebot Health\u003c/td\u003e\r\n \u003ctd\u003eNot applicable\u003c/td\u003e\r\n \u003ctd\u003eNot applicable\u003c/td\u003e\r\n \u003ctd\u003eAvailable \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003c/table\u003e\r\n\r\n\u003cspan id=\"How to choose the right AI chatbot software\"\u003e\u003c/span\u003e","tier-copy-image":"","tier-video-id":""},{"tier-copy-headline":"How to choose the right AI chatbot software ","tier-copy-body":"The best chatbot platform depends on several factors, including your use case. Let’s explore some considerations to understand what to look for when choosing an AI chatbot for your business:\r\n\r\n\u003cul\u003e\r\n\t\u003cli\u003e\u003cstrong\u003eAlign use cases:\u003c/strong\u003e Ensure its abilities align with your needs to get the maximum benefits. For instance, if a business prioritises CX, choosing a specialised chatbot would be ideal rather than an \u003ca href=\"/service/messaging/ai-chatbot-for-sales/\"\u003eAI chatbot for sales\u003c/a\u003e. \u003c/li\u003e\r\n\t\u003cli\u003e\u003cstrong\u003eIntegration capabilities:\u003c/strong\u003e ensure the AI chatbot seamlessly integrates with your existing systems and software. Look for compatibility with your \u003ca href=\"/service/messaging/\"\u003emessaging software\u003c/a\u003e, websites, \u003ca href=\"/sell/crm/\"\u003eCRM systems\u003c/a\u003e, and other tools relevant to your business. Evaluate the availability of APIs and integration options that facilitate connections with third-party applications, enabling a cohesive workflow.\u003c/li\u003e\r\n\t\u003cli\u003e\u003cstrong\u003eEase and speed of setup:\u003c/strong\u003e Look for a pre-trained AI chatbot that works right out of the box. Determine if it requires developer support that may entail manual training and configuration, as this will delay its deployment and add to its costs.\u003c/li\u003e\r\n\t\u003cli\u003e\u003cstrong\u003eScalability and flexibility:\u003c/strong\u003e Scalability is crucial as it allows the chatbot to handle increasing volumes of interactions without compromising performance, ensuring consistent and reliable service as the business expands. Flexibility is equally important, as it enables the chatbot to be customised and updated to meet changing requirements, such as integrating new features or adjusting to shifts in business processes.\u003c/li\u003e\r\n\t\u003cli\u003e\u003cstrong\u003eSecurity:\u003c/strong\u003e prioritise security features to safeguard sensitive information. The AI chatbot should comply with \u003ca href=\"/customer-data-privacy-protection/\"\u003ecustomer data protection\u003c/a\u003e regulations and implement encryption protocols to secure user interactions. Verify the platform’s privacy policies to ensure it handles user data responsibly and transparently. Look for options to customise data retention and privacy settings.\u003c/li\u003e\r\n\t\u003cli\u003e\u003cstrong\u003eAI model sophistication/LLMs:\u003c/strong\u003e Know the foundational data the AI bot is trained on since this will influence its capabilities and effectiveness. High-quality AI chatbots often utilise NLP and ML algorithms to understand inputs and generate contextually relevant responses. Check for features like context retention, \u003ca href=\"/blog/customer-sentiment/\"\u003ecustomer sentiment\u003c/a\u003e analysis and generative AI.\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\nIt’s also important to consider factors like selecting a chatbot with quality support that is regularly updated to offer the best user experience. \r\n\r\n\u003cspan id=\"Frequently asked questions\"\u003e\u003c/span\u003e","tier-copy-image":"","tier-video-id":""},{"tier-copy-headline":"Frequently asked questions","tier-copy-body":"\u003cdiv class=\"accordion theme-default js-accordion faq-accordion\"\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch3\u003eWhat is an AI chatbot?\u003c/h3\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n \u003cp\u003eAI chatbots are computer programmes that simulate human interactions using \u003ca href=\"/blog/machine-learning-used-customer-service/\"\u003emachine learning\u003c/a\u003e and natural language processing to understand speech, generate natural replies and engage in human-like conversations. AI chatbots use natural language processing to power a large language model, which can generate everything from text and images to music based on a user’s prompt.\u003c/p\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch3\u003eCan you use ChatGPT for free?\u003c/h3\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n \u003cp\u003eYes, ChatGPT has a free option for individual users. The free version offers unlimited messages, interactions and history. It provides access to OpenAI’s GPT-3.5 model and limited use of GPT-4o. It’s available via web and mobile on iOS and Android.\u003c/p\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch3\u003eHow much do AI chatbots cost?\u003c/h3\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n \u003cp\u003eMany AI chatbots are offered to individual users for free. AI chatbots for commercial purposes can cost anywhere from $5 to $20 per month. But it’s important to consider the product's total cost of ownership, such as if you’re only paying for a chatbot or other services like \u003ca href=\"/service/ai/customer-service-software/\"\u003eAI customer service software\u003c/a\u003e. Full-service products generally lead to greater returns on investment over time, paying for themselves through improved efficiency and scalability. \u003c/p\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch3\u003eWhat is the difference between AI agents and chatbots?\u003c/h3\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n \u003cp\u003e\u003ca href=\"/blog/what-is-a-chatbot/\"\u003eChatbots\u003c/a\u003e are typically designed to handle specific, predefined tasks such as answering customer queries, providing information, or assisting with simple transactions. They often follow scripted paths and are primarily focused on text or voice-based interactions within limited contexts. In contrast, \u003ca href=\"/blog/ai-agents/\"\u003eAI agents \u003c/a\u003epossess broader and more sophisticated capabilities. They can perform complex tasks that require understanding context, learning from interactions, making decisions, and executing actions autonomously across multiple domains. \u003c/p\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch3\u003eHow to create a chatbot: AI chatbots vs. traditional chatbot builders\u003c/h3\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n \u003cp\u003eTraditional chatbots require the creation of long, extensive flows to guide customers through step-by-step journeys to reach a resolution. These flows are difficult to maintain and scale as more use cases are added. Additionally, manual training on customer intent can require hours of admin time.\u003c/p\u003e\r\n\u003cp\u003eOn the other hand, AI chatbots like those Zendesk provides are pre-trained to understand \u003ca href=\"/blog/customer-intent/\"\u003ecustomer intent\u003c/a\u003e from the get-go. There’s no need to build lengthy and complex flows. Instead, the bot can switch between answer-led flows based on customer intent, making it easier to scale and maintain the bot. Additionally, with generative AI, admins can save time by connecting the bot to an AI \u003ca href=\"/service/help-desk-software/ai-help-desk/\"\u003ehelp desk\u003c/a\u003e. The bot can easily understand customer queries, search the help centre for the necessary information, and craft a response—all without the need to create long flows.\u003c/p\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e","tier-copy-image":"","tier-video-id":""}],"tier-footer-ctas":[{"tier-footer-cta-text":"","tier-footer-cta-url":""}],"tier-subheading":"A guide to the 21 best AI chatbots","tier-hero-description":"AI chatbots aren’t a luxury anymore – they’re the standard for providing an exceptional customer experience. According to the \u003ca href=\"https://cxtrends.zendesk.com/gb\"\u003eZendesk CX Trends Report 2024\u003c/a\u003e, \u003cstrong\u003e67 percent of business leaders understand that chatbots can help build stronger customer relationships.\u003c/strong\u003e As we learn more about the \u003ca href=\"/blog/5-benefits-using-ai-bots-customer-service/\"\u003ebenefits of chatbots\u003c/a\u003e for businesses and customers, choosing the right AI chatbot is more important than ever.\r\n\r\nYou may have heard about AI chatbots thanks to OpenAI’s launch of ChatGPT in 2022. While ChatGPT is certainly one of the most popular conversational, \u003ca href=\"/blog/generative-ai-guide/\"\u003egenerative artificial intelligence (AI)\u003c/a\u003e, it isn’t purpose-built for every use case. Our guide details what you need to know about AI chatbots and ChatGPT alternatives for business and personal use in 2024.\r\n\r\n\u003cul\u003e\r\n \u003cli\u003e\u003ca href=\"#Best AI chatbots at a glance\"\u003ePopular AI chatbots at a glance\u003c/a\u003e\u003c/li\u003e\r\n \u003cli\u003e\u003ca href=\"#What is the best AI chatbot right now?\"\u003eWhat is the best AI chatbot right now?\u003c/a\u003e\u003c/li\u003e\r\n \u003cli\u003e\u003ca href=\"#The 21 best AI chatbots\"\u003eThe 21 best AI chatbots\u003c/a\u003e\u003c/li\u003e\r\n \u003cli\u003e\u003ca href=\"#A comparison chart of top AI chatbots\"\u003eA comparison chart of top AI chatbots\u003c/a\u003e\u003c/li\u003e\r\n \u003cli\u003e\u003ca href=\"#How to choose the right AI chatbot software\"\u003eHow to choose the right AI chatbot software\u003c/a\u003e\u003c/li\u003e\r\n \u003cli\u003e\u003ca href=\"#Frequently asked questions\"\u003eFrequently asked questions\u003c/a\u003e\u003c/li\u003e\r\n \u003cli\u003e\u003ca href=\"#See why our AI agents are the best AI chatbots for CX\"\u003eSee why our AI agents are the best AI chatbots for CX\u003c/a\u003e\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003cspan id=\"Best AI chatbots at a glance\"\u003e\u003c/span\u003e","tier-center-screen-checkbox":"1","tier-center-screen-headline":"See why our AI agents are the best AI chatbots for CX","tier-center-screen-body":"\u003cspan id=\"See why our AI agents are the best AI chatbots for CX\"\u003e\u003c/span\u003e\r\n\r\n\u003cp\u003eDon’t settle for inadequate AI chatbots. Zendesk AI agents were trained on billions of customer service data points to help businesses improve productivity and customer satisfaction through intelligent automation. Plus, they set up in minutes, so you can provide AI-powered support from day one.\u003c/p\u003e\r\n\r\n\u003cp\u003eIf you’re looking for more than a ChatGPT alternative, the best AI agents for CX await. Try Zendesk for free.\u003c/p\u003e","tier-center-cta-text":"Start your free trial","tier-center-cta-url":"/register/","tier-resource-checkbox":"1","tier-resource-headline":"Related AI chatbot guides","tier-resource-description":"Learn more about using chatbots and messaging to enhance the customer experience.","tier-resource-links":"\u003ca href=\"/service/help-desk-software/ai-help-desk/\"\u003eAI help desk\u003c/a\u003e\r\n\u003ca href=\"/service/ai/ai-agents/\"\u003eAI agents\u003c/a\u003e\r\n\u003ca href=\"/service/ai/\"\u003eCustomer service AI\u003c/a\u003e\r\n\u003ca href=\"/service/messaging/live-chat-software/\"\u003eLive chat software\u003c/a\u003e\r\n\u003ca href=\"/service/ai/customer-service-software/\"\u003eAI customer service software\u003c/a\u003e\r\n\u003ca href=\"/service/messaging/facebook-chatbot/\"\u003eFacebook chatbot\u003c/a\u003e\r\n\u003ca href=\"/service/messaging/shopify-live-chat/\"\u003eShopify live chat\u003c/a\u003e\r\n\u003ca href=\"/service/messaging/apple-messages-for-business/\"\u003eApple Business Chat\u003c/a\u003e","_wp_old_slug":"test-chatbot","_tms_delivery":"2024-09-03 16:52:24","_edit_lock":"1725614118:5508","_edit_last":"5508","_wp_old_date":"2023-05-30","tier-cta-headline":"See AI agents in action","tier-cta-2-text":"View demo","last_modified_by":"bteter","tier-breadcrumb-text":"Best AI chatbots of 2024","canonical":"https://www.zendesk.co.uk/service/messaging/chatbot/","seoTitle":"The 21 best AI chatbots of 2024","seoDescription":"ChatGPT is great for work and fun, but it isn’t the only AI chatbot option. Learn about bots for a range of use cases.","seoImage":"https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-5.png","twitterImage":"https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-5.png","robots":"index,max-snippet:-1,max-image-preview:large,max-video-preview:-1,follow","path":"/service/messaging/chatbot/","title":"The 21 best AI chatbots of 2024","publishedAt":"2023-06-02 16:26:37","updatedAt":"2024-09-06 10:14:12","updatedAtFormatted":"September 6, 2024","content":"","related":[],"promo":null},"preview":false,"id":495342220,"locale":"gb"},"__lang":"gb","__namespaces":{"header":{"brand_logoname_blog":"Zendesk Blog","newsroom":"Newsroom","brand_subtitle_newsroom":"Company news and announcements","marketplace":"Marketplace","arialabel_toggle":"Toggle Mobile Menu","arialabel_search":"Search","contact_us":"Contact us","primary_btn":"Start free trial","primary_btn_blog":"Start free 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