Postal Solutions

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href="https://www.ems.post/en">Express Mail Service</a> </div> </div> <div class="menu-item"> <div class="menu-item-wrapper"> <i class="upu-icon upu-icon-Link"></i> <a class="dropdown-item" href="/en/postal-solutions/programmes-services/physical-services">Physical Services</a> </div> <ul class="third-level-menu"> <li class="third-level-menu-item"><a class="dropdown-item" href="/en/postal-solutions/programmes-services/physical-services/letter-post-forms">Letter Post Forms</a></li> <li class="third-level-menu-item"><a class="dropdown-item" href="/en/postal-solutions/programmes-services/physical-services/parcel-post-forms">Parcel Post Forms</a></li> </ul> </div> </div> <div class="col-md"> <div class="menu-item"> <div class="menu-item-wrapper"> <i class="upu-icon upu-icon-Link"></i> <a class="dropdown-item" href="/en/postal-solutions/programmes-services/postal-supply-chain">Postal Supply Chain</a> </div> <ul class="third-level-menu"> <li class="third-level-menu-item"><a 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upu-icon-Link"></i> <a class="dropdown-item" href="/en/postal-solutions/programmes-services/remuneration">Remuneration</a> </div> </div> <div class="menu-item"> <div class="menu-item-wrapper"> <i class="upu-icon upu-icon-Link"></i> <a class="dropdown-item" href="/en/postal-solutions/programmes-services/quality-of-service">Quality of service</a> </div> <ul class="third-level-menu"> <li class="third-level-menu-item"><a class="dropdown-item" href="/en/postal-solutions/programmes-services/quality-of-service/compliance-to-upu-standards">Compliance to UPU Standards</a></li> </ul> </div> <div class="menu-item"> <div class="menu-item-wrapper"> <i class="upu-icon upu-icon-Link"></i> <a class="dropdown-item" href="/en/postal-solutions/programmes-services/quality-of-service-fund">Quality of Service Fund</a> </div> <ul class="third-level-menu"> <li class="third-level-menu-item"><a class="dropdown-item" href="/en/postal-solutions/programmes-services/quality-of-service-fund/member-countries">Member Countries</a></li> <li class="third-level-menu-item"><a class="dropdown-item" href="/en/postal-solutions/programmes-services/quality-of-service-fund/international-bureau">International Bureau</a></li> <li class="third-level-menu-item"><a class="dropdown-item" href="/en/postal-solutions/programmes-services/quality-of-service-fund/rules-and-procedures">Rules and Procedures </a></li> <li class="third-level-menu-item"><a class="dropdown-item" href="/en/postal-solutions/programmes-services/quality-of-service-fund/projects-and-finance">Projects and Finance</a></li> <li class="third-level-menu-item"><a class="dropdown-item" href="/en/postal-solutions/programmes-services/quality-of-service-fund/qsf-activities">QSF Activities </a></li> <li class="third-level-menu-item"><a class="dropdown-item" href="/en/postal-solutions/programmes-services/quality-of-service-fund/board">Board</a></li> <li class="third-level-menu-item"><a class="dropdown-item" 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href="/en/postal-solutions/capacity-building/development-cooperation/training-distance-learning">Training & Distance Learning</a></li> <li class="third-level-menu-item"><a class="dropdown-item" href="/en/postal-solutions/capacity-building/development-cooperation/disaster-risk-management">Disaster Risk Management</a></li> </ul> </div> <div class="menu-item"> <div class="menu-item-wrapper"> <i class="upu-icon upu-icon-Link"></i> <a class="dropdown-item" href="/en/postal-solutions/capacity-building/emergency-and-solidarity-fund">Emergency and Solidarity Fund</a> </div> </div> <div class="menu-item"> <div class="menu-item-wrapper"> <i class="upu-icon upu-icon-Link"></i> <a class="dropdown-item" href="/en/postal-solutions/capacity-building/easy-export">Easy Export</a> </div> </div> <div class="menu-item"> <div class="menu-item-wrapper"> <i class="upu-icon upu-icon-Link"></i> <a class="dropdown-item" href="/en/postal-solutions/capacity-building/financial-inclusion-technical-assistance-facility">Financial Inclusion Technical Assistance Facility</a> </div> </div> <div class="menu-item"> <div class="menu-item-wrapper"> <i class="upu-icon upu-icon-Link"></i> <a class="dropdown-item" href="/en/postal-solutions/capacity-building/addressing-assistance-to-countries">Addressing Assistance to Countries</a> </div> </div> </div> </div> </div> </div> </li> <li class="nav-item col-md-2 d-flex align-items-center h-100 dropdown"> <a class="nav-link dropdown-toggle" href="/en/postal-solutions/covid19" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" data-reference="parent">COVID-19</a> <div class="dropdown-menu"> <div class="container"> <div class="row"> <div class="col-md"> <div class="menu-item"> <div class="menu-item-wrapper"> <i class="upu-icon upu-icon-Link"></i> <a class="dropdown-item" href="/en/postal-solutions/covid19/upu-action-on-network-disruptions-caused-by-covid19">UPU action on network disruptions caused by COVID-19</a> </div> </div> <div class="menu-item"> <div class="menu-item-wrapper"> <i class="upu-icon upu-icon-Link"></i> <a class="dropdown-item" href="/en/postal-solutions/covid19/postal-social-financial-and-trade-services-during-covid19">Postal social financial and trade services during COVID-19</a> </div> <ul class="third-level-menu"> <li class="third-level-menu-item"><a class="dropdown-item" href="/en/postal-solutions/covid19/postal-social-financial-and-trade-services-during-covid19/business-support-and-trade-services">Business support and trade services</a></li> </ul> </div> <div class="menu-item"> <div class="menu-item-wrapper"> <i class="upu-icon upu-icon-Link"></i> <a class="dropdown-item" href="/en/postal-solutions/covid19/resources-for-member-countries">Resources for member countries</a> </div> </div> </div> </div> </div> </div> </li> </ul> 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href="/en/members-centre/questionnaires-surveys">Questionnaires & Surveys</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="61984430"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/members-centre/list-of-addresses">List of addresses</a> </li> <li> <a href="/en/members-centre/upu-tv">UPU TV</a> </li> </ul> </div> <div class="nav-middle"> <h4> <a href="/en/postal-solutions"> <i class="upu-icon upu-icon-Link nav-middle-arrow"></i><span>Postal Solutions</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/technical-solutions">Technical Solutions</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="64228344"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/programmes-services">Programmes & Services</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="36517431"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/capacity-building">Capacity Building</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="13285545"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/covid19">COVID-19</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="6709"> <i class="upu-icon upu-icon-Link"></i> </div> </li> </ul> </div> </div> <div id="10814027" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Press</span> </a> </h4> <ul> <li> <a href="/en/news-media/press/press-releases">Press Releases</a> </li> <li> <a href="/en/news-media/press/backgrounders-factsheets">Backgrounders & Factsheets</a> </li> <li> <a href="/en/news-media/press/speeches">Speeches</a> </li> <li> <a href="/en/news-media/press/media-contacts">Media Contacts</a> </li> </ul> </div> <div id="49988578" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">About UPU</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/about-upu/acts">Acts</a> <div class="go-to-submenu" data-parent-id="49988578" data-sub-menu-id="1321679"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/about-upu/strategy">Strategy</a> <div class="go-to-submenu" data-parent-id="49988578" data-sub-menu-id="59044204"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/about-upu/member-countries">Member Countries</a> </li> <li> <a href="/en/universal-postal-union/about-upu/bodies">Bodies</a> <div class="go-to-submenu" data-parent-id="49988578" data-sub-menu-id="21874888"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/about-upu/director-general">Director General</a> </li> <li> <a href="/en/universal-postal-union/about-upu/deputy-director-general">Deputy Director General</a> </li> <li> <a href="/en/universal-postal-union/about-upu/cooperatives-boards">Cooperatives & Boards</a> </li> <li> <a href="/en/universal-postal-union/about-upu/restricted-unions">Restricted Unions</a> </li> <li> <a href="/en/universal-postal-union/about-upu/finance">Finance</a> </li> <li> <a href="/en/universal-postal-union/about-upu/audits">Audits</a> <div class="go-to-submenu" data-parent-id="49988578" data-sub-menu-id="14385716"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/about-upu/history">History</a> <div class="go-to-submenu" data-parent-id="49988578" data-sub-menu-id="15413954"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/about-upu/termpost">TERMPOST</a> </li> </ul> </div> <div id="49855743" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Activities</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/physical-services">Physical Services</a> <div class="go-to-submenu" data-parent-id="49855743" data-sub-menu-id="16650227"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/digital-services">Digital Services</a> <div class="go-to-submenu" data-parent-id="49855743" data-sub-menu-id="58869308"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/financial-services">Financial Services</a> <div class="go-to-submenu" data-parent-id="49855743" data-sub-menu-id="54529181"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/sustainable-development">Sustainable Development</a> <div class="go-to-submenu" data-parent-id="49855743" data-sub-menu-id="4830595"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/technical-cooperation">Technical Cooperation</a> </li> <li> <a href="/en/universal-postal-union/activities/trade-facilitation">Trade Facilitation</a> <div class="go-to-submenu" data-parent-id="49855743" data-sub-menu-id="12103226"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/research-publications">Research & Publications</a> <div class="go-to-submenu" data-parent-id="49855743" data-sub-menu-id="35525429"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/philately-ircs">Philately & IRCs</a> <div class="go-to-submenu" data-parent-id="49855743" data-sub-menu-id="19187807"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/standardization">Standardization</a> </li> </ul> </div> <div id="23687337" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Outreach & Campaigns</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/outreach-campaigns/150-years-of-the-upu">UPU@150</a> </li> <li> <a href="/en/universal-postal-union/outreach-campaigns/sdgs-in-focus">SDGs in focus</a> </li> <li> <a href="/en/universal-postal-union/outreach-campaigns/dangerous-goods">Dangerous Goods</a> </li> <li> <a href="/en/universal-postal-union/outreach-campaigns/international-letterwriting-competition-for-young-people">International Letter-Writing Competition for Young People</a> </li> <li> <a href="/en/universal-postal-union/outreach-campaigns/upu-world-leaders-forum">UPU World Leaders Forum</a> </li> <li> <a href="/en/universal-postal-union/outreach-campaigns/world-post-day">World Post Day</a> </li> </ul> </div> <div id="35893936" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Who we work with</span> </a> </h4> <ul> <li> <a href="/en/partner-with-us/who-we-work-with/governments-and-designated-operators">Governments and designated operators</a> </li> <li> <a href="/en/partner-with-us/who-we-work-with/un-and-international-organizations">UN and international organizations</a> <div class="go-to-submenu" data-parent-id="35893936" data-sub-menu-id="21901761"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/partner-with-us/who-we-work-with/ngos-and-foundations">NGOs and foundations</a> </li> <li> <a href="/en/partner-with-us/who-we-work-with/private-sector">Private sector</a> </li> </ul> </div> <div id="24674702" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Where we need your support</span> </a> </h4> <ul> <li> <a href="/en/partner-with-us/where-we-need-your-support/post4health">Post4Health</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/financial-inclusion">Financial inclusion</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/access-to-government-services">Access to government services</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/ecommerce-for-socioeconomic-development">E-commerce for socio-economic development</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/trade-facilitation">Trade facilitation</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/digital-transformation">Digital transformation</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/greening-postal-services">Greening postal services</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/disaster-risk-management">Disaster risk management</a> </li> </ul> </div> <div id="29078243" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Useful Documents</span> </a> </h4> <ul> <li> <a href="/en/members-centre/useful-documents/council-of-administration">Council of Administration</a> </li> <li> <a href="/en/members-centre/useful-documents/postal-operations-council">Postal Operations Council</a> </li> </ul> </div> <div id="24160431" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Policies & Regulation</span> </a> </h4> <ul> <li> <a href="/en/members-centre/policies-regulation/data-collection-and-protection-policies">Data collection and protection policies</a> </li> <li> <a href="/en/members-centre/policies-regulation/extraterritorial-offices-of-exchange-etoes">Extra-Territorial Offices of Exchange (ETOEs)</a> </li> <li> <a href="/en/members-centre/policies-regulation/status-of-postal-entities">Status of Postal Entities</a> </li> <li> <a href="/en/members-centre/policies-regulation/universal-postal-service">Universal Postal Service</a> </li> </ul> </div> <div id="61984430" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Questionnaires & Surveys</span> </a> </h4> <ul> <li> <a href="/en/members-centre/questionnaires-surveys/study-to-determine-mail-flows-exchanged-between-the-designated-operators-of-union-member-countries">Study to determine mail flows exchanged between the designated operators of Union member countries</a> </li> <li> <a href="/en/members-centre/questionnaires-surveys/provisional-qualitylinked-terminal-dues-rates-in-2024">Provisional quality-linked terminal dues rates in 2024 </a> </li> <li> <a href="/en/members-centre/questionnaires-surveys/electronic-postal-services-questionnaire">Electronic postal services questionnaire</a> </li> <li> <a href="/en/members-centre/questionnaires-surveys/postal-statistics-questionnaire">Postal statistics questionnaire</a> </li> <li> <a href="/en/members-centre/questionnaires-surveys/questionnaire-on-disaster-risk-management-in-the-postal-sector">Questionnaire on disaster risk management in the postal sector</a> </li> <li> <a href="/en/members-centre/questionnaires-surveys/stakeholder-consultation-on-opening-up-the-upu-to-wider-postal-sector-players">Stakeholder consultation on opening up the UPU to wider postal sector players</a> </li> </ul> </div> <div id="64228344" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Technical Solutions</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/technical-solutions/postal-technology-centre">Postal Technology Centre</a> </li> <li> <a href="/en/postal-solutions/technical-solutions/products">Products</a> </li> </ul> </div> <div id="36517431" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Programmes & Services</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/addressing-solutions">Addressing Solutions</a> </li> <li> <a href="/en/postal-solutions/programmes-services/compendia">Compendia</a> </li> <li> <a href="/en/postal-solutions/programmes-services/direct-marketing">Direct Marketing</a> </li> <li> <a href="/en/postal-solutions/programmes-services/ecommerce">E-commerce</a> </li> <li> <a href="/en/postal-solutions/programmes-services/express-mail-service">Express Mail Service</a> </li> <li> <a href="/en/postal-solutions/programmes-services/physical-services">Physical Services</a> <div class="go-to-submenu" data-parent-id="36517431" data-sub-menu-id="19679667"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/programmes-services/postal-supply-chain">Postal Supply Chain</a> <div class="go-to-submenu" data-parent-id="36517431" data-sub-menu-id="51689187"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/programmes-services/ready-to-market-interoperability-group-rmig">Ready to Market Interoperability Group (RMIG)</a> </li> <li> <a href="/en/postal-solutions/programmes-services/remuneration">Remuneration</a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service">Quality of service</a> <div class="go-to-submenu" data-parent-id="36517431" data-sub-menu-id="49331562"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund">Quality of Service Fund</a> <div class="go-to-submenu" data-parent-id="36517431" data-sub-menu-id="54641451"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/programmes-services/settlement-systems">Settlement systems</a> <div class="go-to-submenu" data-parent-id="36517431" data-sub-menu-id="26947788"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/programmes-services/standards">Standards</a> </li> <li> <a href="/en/postal-solutions/programmes-services/trade-facilitation">Trade facilitation</a> <div class="go-to-submenu" data-parent-id="36517431" data-sub-menu-id="7114103"> <i class="upu-icon upu-icon-Link"></i> </div> </li> </ul> </div> <div id="13285545" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Capacity Building</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/capacity-building/development-cooperation">Development Cooperation</a> <div class="go-to-submenu" data-parent-id="13285545" data-sub-menu-id="59301038"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/capacity-building/emergency-and-solidarity-fund">Emergency and Solidarity Fund</a> </li> <li> <a href="/en/postal-solutions/capacity-building/easy-export">Easy Export</a> </li> <li> <a href="/en/postal-solutions/capacity-building/financial-inclusion-technical-assistance-facility">Financial Inclusion Technical Assistance Facility</a> </li> <li> <a href="/en/postal-solutions/capacity-building/addressing-assistance-to-countries">Addressing Assistance to Countries</a> </li> </ul> </div> <div id="6709" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">COVID-19</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/covid19/upu-action-on-network-disruptions-caused-by-covid19">UPU action on network disruptions caused by COVID-19</a> </li> <li> <a href="/en/postal-solutions/covid19/postal-social-financial-and-trade-services-during-covid19">Postal social financial and trade services during COVID-19</a> <div class="go-to-submenu" data-parent-id="6709" data-sub-menu-id="5362291"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a 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data-sub-menu-parent-id="49988578"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Audits</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/about-upu/audits/external-audits">External audits</a> </li> <li> <a href="/en/universal-postal-union/about-upu/audits/internal-audits">Internal audits</a> </li> <li> <a href="/en/universal-postal-union/about-upu/audits/joint-inspection-unit-of-the-united-nations-system">Joint Inspection Unit of the United Nations System</a> </li> <li> <a href="/en/universal-postal-union/about-upu/audits/united-nations-global-marketplace-ungm">United Nations Global Marketplace (UNGM)</a> </li> </ul> </div> <div id="15413954" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="49988578"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">History</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/about-upu/history/role-in-the-un">Role in the UN</a> </li> <li> <a href="/en/universal-postal-union/about-upu/history/languages">Languages</a> </li> </ul> </div> <div id="16650227" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="49855743"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Physical Services</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/physical-services/addressing">Addressing</a> </li> <li> <a href="/en/universal-postal-union/activities/physical-services/postal-products">Postal Products</a> </li> <li> <a href="/en/universal-postal-union/activities/physical-services/remuneration">Remuneration</a> </li> <li> <a href="/en/universal-postal-union/activities/physical-services/postal-supply-chain">Postal Supply Chain</a> </li> </ul> </div> <div id="58869308" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="49855743"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Digital Services</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/digital-services/connect-post">Connect.post</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/digital-readiness-for-ecommerce-dre">Digital readiness for e-commerce (DRE)</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/upu-innovation-challenge">UPU Innovation Challenge</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/taxonomy-of-digital-philatelic-products">Taxonomy of digital philatelic products</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/upu-cybersecurity-framework">UPU CYBERSECURITY FRAMEWORK</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/post-domain">.POST Domain</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/research">Research</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/etrade-for-all">eTrade for All</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/wsis">WSIS</a> </li> </ul> </div> <div id="54529181" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="49855743"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Financial Services</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/financial-services/postransfer">PosTransfer</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/postal-payment-services-user-group">Postal Payment Services User Group</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/payments-dialogue-webinars">Payments dialogue webinars</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/postal-payment-services-key-documents">Postal payment services key documents</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/research">Research</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/technical-assistance">Technical assistance</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/financial-inclusion-projects-sponsored-through-the-japan-fund">Financial inclusion projects sponsored through the Japan Fund</a> </li> </ul> </div> <div 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class="nav-return-to-parent" data-sub-menu-parent-id="49855743"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Trade Facilitation</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/trade-facilitation/tradepost-award-2024">TradePost Award 2024</a> </li> <li> <a href="/en/universal-postal-union/activities/trade-facilitation/tradepost-forum-2024">TradePost Forum 2024</a> </li> <li> <a href="/en/universal-postal-union/activities/trade-facilitation/trade-post-forum-2023">Trade Post Forum 2023</a> </li> <li> <a href="/en/universal-postal-union/activities/trade-facilitation/tradepost-webinar">TradePost webinar</a> </li> </ul> </div> <div id="35525429" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="49855743"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Research & Publications</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/research-publications/upu-think-tank-briefs">UPU Think Tank Briefs</a> </li> <li> <a href="/en/universal-postal-union/activities/research-publications/integrated-index-for-postal-development">Integrated Index for Postal Development</a> </li> <li> <a href="/en/universal-postal-union/activities/research-publications/postal-economics">Postal Economics</a> </li> <li> <a href="/en/universal-postal-union/activities/research-publications/postal-statistics">Postal Statistics</a> </li> <li> <a href="/en/universal-postal-union/activities/research-publications/all-publications">All publications</a> </li> </ul> </div> <div id="19187807" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="49855743"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Philately & IRCs</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/philately-ircs/world-association-for-the-development-of-philately-wadp">World Association for the Development of Philately (WADP)</a> </li> <li> <a href="/en/universal-postal-union/activities/philately-ircs/international-reply-coupons-ircs">International Reply Coupons (IRCs)</a> </li> </ul> </div> <div id="21901761" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="35893936"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">UN and international organizations</span> </a> </h4> <ul> <li> <a href="/en/partner-with-us/who-we-work-with/un-and-international-organizations/wto">WTO</a> </li> <li> <a href="/en/partner-with-us/who-we-work-with/un-and-international-organizations/otif">OTIF</a> </li> </ul> </div> <div id="19679667" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="36517431"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Physical Services</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/physical-services/letter-post-forms">Letter Post Forms</a> </li> <li> <a href="/en/postal-solutions/programmes-services/physical-services/parcel-post-forms">Parcel Post Forms</a> </li> </ul> </div> <div id="51689187" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="36517431"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Postal Supply Chain</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/postal-supply-chain/security">Security</a> </li> <li> <a href="/en/postal-solutions/programmes-services/postal-supply-chain/transport">Transport</a> </li> <li> <a href="/en/postal-solutions/programmes-services/postal-supply-chain/customs">Customs</a> </li> <li> <a href="/en/postal-solutions/programmes-services/postal-supply-chain/postal-supply-chain-integration">Postal Supply Chain Integration</a> </li> </ul> </div> <div id="49331562" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="36517431"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Quality of service</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service/compliance-to-upu-standards">Compliance to UPU Standards</a> </li> </ul> </div> <div id="54641451" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="36517431"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Quality of Service Fund</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/member-countries">Member Countries</a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/international-bureau">International Bureau</a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/rules-and-procedures">Rules and Procedures </a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/projects-and-finance">Projects and Finance</a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/qsf-activities">QSF Activities </a> </li> <li> <a 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<a href="#">Close</a> </div> </div> </div> </div> </nav> </header> <main id="main" class="landing-page-main"> <section class="single-content"> <div class="container"> <div class="row"> <div class="col-md-12"> <div class="widget-title widget-component"> <h1 class="page-title"> <p>Postal Solutions</p> </h1> </div> </div> </div> </div> </section> <section class="left-content"> <div class="container-md"> <div class="row"> <div class="col-md-8"> <div class="fr-view"> <p>Keeping pace with a rapidly changing communications market, postal services are increasingly relying on new communication and information technologies to develop new products and services in order to meet higher customer expectations and to become more competitive.</p><p>In case of technical issues with our solutions, please connect to our <a href="https://support.upu.int/" rel="noopener noreferrer" target="_blank">support platform</a>. 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The forum provided a collaborative space to address issues like artificial intelligence, cybersecurity, and inclusive innovation, exploring how the postal sector can adapt and continue serving as a reliable pillar of global communication and commerce.</p> </div> </div> </div> </div> <div class="col-md-4 grid-item"> <div class="card"> <img class="card-img-top img-cover" src="/getmedia/62aeb799-acd9-4340-aa96-3bfaecf43219/202405blogIATAUPUWebSmall_En.png" alt="Streamlining global airmail: airlines and postal services strengthen collaboration through the IATA–UPU partnership" loading="lazy"> <div class="card-body"> <h4 class="card-title"><a href="/en/blogs/streamlining-global-airmail-airlines-and-postal-services-strengthen-collaboration-through-the-iata">Streamlining global airmail: airlines and postal services strengthen collaboration through the IATA–UPU partnership</a></h4> <div class="card-text"><span class="news-date">08.05.2024</span><span class="news-separator"> — </span>As the representatives of the Co-Chairs of the IATA–UPU Contact Committee (American Airlines and Sweden), we are excited to share recent strides forward in cooperation between the aviation and postal industries to enhance global mail delivery. These joint efforts reflect these sectors’ shared commitment to addressing logistical challenges and improving service quality for customers worldwide.</div> </div> </div> </div> </div> </div> </div> </section><div class="widget-title widget-component"> <h2 class="section-header" id="capacity-building"> <p>Capacity building</p> </h2> </div> </div> </div> </div> </section> <section class="right-content"> <div class="container"> <div class="row"> <div class="col-lg-4"> <div class="fr-view"> <p>The UPU assists its member countries, particularly developing countries, to develop their postal activities. Learn more about the UPU's capacity building initiatives.</p> </div> </div> <div class="col-lg-8"> <section id="entry-point-1aafdbc9-46db-4a76-9d3a-fcdfc899ccfb" class="entry-point widget-component"> <div class='card-deck mt-3'> <div class="card"> <div class="card-body"> <h4 class="card-title"> <a href="/en/Postal-Solutions/Capacity-Building/Development-Cooperation/Training-Distance-Learning" target="_self">Trainpost</a> </h4> <p class="card-text">As part of its TRAINPOST programme, the UPU develops postal training guides and materials for managers and instructors. Models are made available to course developers.</p> </div> </div> <div class="card"> <div class="card-body"> <h4 class="card-title"> <a href="/en/Postal-Solutions/Capacity-Building/Financial-Inclusion-Technical-Assistance-Facility" target="_self">Financial Inclusion Technical Assistance Facility</a> </h4> <p class="card-text">The UPU's Financial Inclusion Technical Assistance Facility (FITAF) will provide Posts with the means necessary to fill this gap through the development of digitized postal financial services.</p> </div> </div> </div> <div class='card-deck mt-3'> <div class="card"> <div class="card-body"> <h4 class="card-title"> <a href="/en/Postal-Solutions/Capacity-Building/Addressing-Assistance-to-Countries" target="_self">Addressing Assistance</a> </h4> <p class="card-text">The UPU assists countries to design and implement national projects aimed at developing and improving national addressing systems, including national standards, databases and tools.</p> </div> </div> <div class="card"> <div class="card-body"> <h4 class="card-title"> <a href="/en/Postal-Solutions/Capacity-Building/Development-Cooperation/Disaster-Risk-Management" target="_self">Disaster Risk Management</a> </h4> <p class="card-text">The Universal Postal Union (UPU) is inviting its members to submit applications for disaster risk management (DRM) technical assistance projects.</p> </div> </div> </div> </section> </div> </div> </div> </section> </main> <section id="search-results"> <div class="container-fluid"> <form action="/search/filtersearch" id="search-filter-form" method="post"><input name="__RequestVerificationToken" type="hidden" value="AwhXEwC30ysxRlL7xKrwbmEinzN4J-9SH1rfNT0KLuCteevYl6hMn-88LecboC030EnAwfggd4SDuQdzGV4GmqGXAmFtrDLfD2nkK2lDu5r6Z1W22y4Qfm8AfLdsRg7GHKQZLpvlN8fG7aHNeVIQWQ2" /> <div class="row js-postback search-filter-container"> <div class="offset-xl-2 col-xl-10 offset-sm-0 col-sm-12"> <ul class="upu-filter radio d-flex flex-row align-items-center"> </ul> <input 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