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FAQ - React - The Anti-Counterfeiting Network
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<span></span> <span></span> </div> </div> </div> <div class="row"> <div class="col-md-4"> <div class="c-hero__holder js_hero_content"> <h1 class="c-hero__title">FAQ</h1> </div> </div> <div class="col-md-4 d-none d-md-block "> <p class="c-hero__desc js_hero_content mr-3 mb-md-5"> React. World’s most trusted partner in anti-counterfeiting. </p> </div> </div> </div> </header> <section class="d-md-none mb-5"> <div class="row"> <div class="col-12"> <div class="h-gridmargin"> <p class="_is_color_blue">React. World’s most trusted partner in anti-counterfeiting.</p> </div> </div> </div> </section> <section> <div class="row d-flex flex-column-reverse d-md-flex flex-md-row"> <div class="col-12 col-md-4 mb-5 mb-md-0"> <div class="h-gridmargin h-is-medium mt-5"> <p> If you have any other question, please don't hesitate to contact us </p> <a href="https://www.react.org/contact" class="c-link mt-3">Contact</a> </div> </div> <div class="col-12 col-md-8"> <div class="c-accordion" id="accordion"> <div class="c-accordion__item collapsed" data-toggle="collapse" role="button" data-target="#collapse1"> <div class="c-accordion__title" > <h3>I have received a letter from React.</h3> <span class="c-accordion__icon"> <svg xmlns="http://www.w3.org/2000/svg" width="10" height="10"><g fill="#10059F" fill-rule="evenodd"><path d="M0 4h10v2H0z"/><path class="c-accordion__icon__verticalline" d="M6 0v10H4V0z"/></g></svg> </span> </div> <div id="collapse1" class="c-accordion__text collapse" data-parent="#accordion"> <p>In case you have any questions about the letter you received of React, feel free to contact the React office who wrote you. 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For urgent matters, we would like you to give us a call.</p> </div> </div> <div class="c-accordion__item collapsed" data-toggle="collapse" role="button" data-target="#collapse3"> <div class="c-accordion__title" > <h3>How do I become a React Member?</h3> <span class="c-accordion__icon"> <svg xmlns="http://www.w3.org/2000/svg" width="10" height="10"><g fill="#10059F" fill-rule="evenodd"><path d="M0 4h10v2H0z"/><path class="c-accordion__icon__verticalline" d="M6 0v10H4V0z"/></g></svg> </span> </div> <div id="collapse3" class="c-accordion__text collapse" data-parent="#accordion"> <p>Rightholders can become a React Member. Feel free to contact us by sending an email hq@react.org or complete the contact form. Please describe the type of infringements (and in which countries) you are confronted with so we can further elaborate on the services which might be interesting for you. More information about the React Membership can be found on the “Become a Member” page.</p> </div> </div> <div class="c-accordion__item collapsed" data-toggle="collapse" role="button" data-target="#collapse4"> <div class="c-accordion__title" > <h3>How can you determine if goods are counterfeit?</h3> <span class="c-accordion__icon"> <svg xmlns="http://www.w3.org/2000/svg" width="10" height="10"><g fill="#10059F" fill-rule="evenodd"><path d="M0 4h10v2H0z"/><path class="c-accordion__icon__verticalline" d="M6 0v10H4V0z"/></g></svg> </span> </div> <div id="collapse4" class="c-accordion__text collapse" data-parent="#accordion"> <p>Here are some tips:</p><p> </p><ul><li>Check the identity of the seller</li><li>Search for customer reviews</li><li>Compare your product with others on multiple platforms</li><li>Check the Manufacturer website for pricing details</li><li>Official distributors</li><li>Beware of low prices for branded products</li><li><span class="x_x_JLqJ4b x_x_ChMk0b"><span class="x_x_VIiyi" lang="en">Pay attention to the packaging. </span>Luxury products are always in luxury packaging with a logo, not in simple plastic.</span> <span class="x_x_JLqJ4b x_x_ChMk0b">Bottles of liquor are rarely offered per box</span></li><li><span class="x_x_JLqJ4b x_x_ChMk0b">Shopping on Amazon.com or Amazon.nl?</span> <span class="x_x_JLqJ4b x_x_ChMk0b">Use ReviewMeta.com to filter out untrustworthy reviews</span></li><li><span class="x_x_JLqJ4b x_x_ChMk0b">Still received a counterfeit article?</span> <span class="x_x_JLqJ4b x_x_ChMk0b">First, approach the seller.</span> <span class="x_x_JLqJ4b x_x_ChMk0b">Paid with PayPal or credit card?</span> <span class="x_x_JLqJ4b x_x_ChMk0b">Then you can request a refund there.</span><span class="x_x_JLqJ4b x_x_ChMk0b"> Report the matter to React (react.org/contact), the police and the platform where you bought the product</span></li></ul> </div> </div> </div> </div> </div> </section> </main> <footer class="c-footer"> <div class="row"> <div class="col-12 c-footer__col"> <ul class="c-footer__links"> <li> <a href="https://www.react.org/react-operational/">React operational</a> </li> <li> <a href="https://www.react.org/about-us/">About us</a> </li> <li> <a href="https://www.react.org/locations/">Locations</a> </li> <li> <a href="https://www.react.org/members/">Members</a> </li> <li> <a href="https://www.react.org/careers/">Careers</a> </li> <li> <a href="https://www.react.org/news/">News</a> </li> <li> <a href="https://www.react.org/contact/">Contact</a> </li> <li> <a href="https://www.react.org/faq/">FAQ</a> </li> </ul> </div> </div> <div class="row justify-content-center mt-5"> <div class="col-12 col-md-4"> <div class="c-footer__meta"> <a href="https://www.react.org/disclaimer/">Disclaimer</a> <a href="https://www.react.org/privacy-policy/" class="ml-4">Privacy Policy</a> </div> </div> </div> <a href="https://www.react.org" class="c-footer__logo"> <img src="https://www.react.org/wp-content/themes/duet-digital/sources/images/logo-vertical.svg" /> </a> <a href="https://www.react.org" class="c-footer__copy"> © React 2024 </a> </footer> </div> </div> <script> const site_url = 'https://www.react.org'; 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