고객센터 | Daum 게임

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" lang="ko" xml:lang="ko"> <head> <title>고객센터 | Daum 게임</title> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <link rel="stylesheet" type="text/css" href="https://t1.kakaocdn.net/gamepub/daumgame/res/32f93fe64b09bdffce7473fd3674656e70294914/css/daumgame-gamehelp.bundle.css" /><link rel="stylesheet" type="text/css" href="https://t1.kakaocdn.net/gamepub/daumgame/res/32f93fe64b09bdffce7473fd3674656e70294914/css/renewal-2018/ggb.css" /><link rel="stylesheet" type="text/css" href="https://t1.kakaocdn.net/gamepub/daumgame/res/32f93fe64b09bdffce7473fd3674656e70294914/css/ggb_foot.css"/><script type="text/javascript" src="https://s1.daumcdn.net/svc/original/U03/cssjs/jquery/jquery-1.11.1.min.js" ></script><script type="text/javascript" src="https://s1.daumcdn.net/image.hope/cs/js/jquery.form.min.js" 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</h3> <div class="quick-menu"> <h4 class="quick-menu__title">추천 FAQ</h4> <ul class="quick-menu__list"> <li class="quick-menu__item"><a name="recommend_faq" event-description="계정 정보 찾기 FAQ" href="https://cs.daum.net/faq/59/5217.html" target="_blank">계정 정보 찾기 FAQ</a></li> <li class="quick-menu__item"><a name="recommend_faq" event-description="게임코인 FAQ" href="https://kakaogames.oqupie.com/portals/2219/categories/4756" target="_blank">게임코인 FAQ</a></li> <li class="quick-menu__item"><a name="recommend_faq" event-description="보호조치 FAQ" href="https://kakaogames.oqupie.com/portals/2218/folders/50310" target="_blank">보호조치 FAQ</a></li> <li class="quick-menu__item"><a name="recommend_faq" event-description="카카오 통합계정 FAQ" href="https://kakaogames.oqupie.com/portals/2218/folders/50308" target="_blank">카카오 통합계정 FAQ</a></li> <li class="quick-menu__item"><a name="recommend_faq" event-description="Daum게임 회원정보 FAQ" href="https://kakaogames.oqupie.com/portals/2218/folders/50309" target="_blank">Daum게임 회원정보 FAQ</a></li> </ul> </div> <div class="faq"> <div class="inner"> <h4 class="faq__title"><strong>FAQ</strong></h4> <ul class="faq__list"> <li class="faq__item"> <a name="gamehelp_game_faq" event-description="배틀그라운드" href="https://kakaogames.oqupie.com/portals/2215/categories/4752" target="_blank" style="background-image:url('https://t1.kakaocdn.net/gamepub/top/2018/code/game_w_333.jpg');"> <strong>배틀그라운드</strong> <span>FPS</span> </a> </li> <li class="faq__item"> <a name="gamehelp_game_faq" event-description="패스 오브 엑자일" href="https://kakaogames.oqupie.com/portals/2216/categories/4753" target="_blank" style="background-image:url('https://t1.kakaocdn.net/gamepub/top/2018/code/game_w_359.jpg');"> <strong>패스오브엑자일</strong> <span>MMORPG</span> </a> </li> <li class="faq__item"> <a name="gamehelp_game_faq" event-description="패스 오브 엑자일2" href="https://kakaogames.oqupie.com/portals/2881" target="_blank" style="background-image:url('https://t1.kakaocdn.net/gamepub/top/2018/code/game_w_poe2.jpg');"> <strong>패스 오브 엑자일2</strong> <span>MMORPG</span> </a> </li> <li class="faq__item"> <a name="gamehelp_game_faq" event-description="고스톱/포커/웹보드 게임" href="https://game.daum.net/bridge/?url=https%3A%2F%2Fhelp.pmang.game.daum.net%2Ffaq%2FmainPage.do" target="_blank" style="background-image:url('https://t1.kakaocdn.net/gamepub/top/2018/code/game_w_137.jpg');"> <strong>고스톱 / 포커<br />/ 웹보드게임</strong> </a> </li> <li class="faq__item"> <a name="gamehelp_game_faq" event-description="로스트사가" href="https://game.daum.net/bridge/?url=https%3A%2F%2Flostsaga.game.daum.net%2Fsupport%2Fqna.asp" target="_blank" style="background-image:url('https://t1.kakaocdn.net/gamepub/top/2018/code/game_w_159.jpg');"> <strong>로스트사가</strong> <span>대전액션</span> </a> </li> <li class="faq__item"> <a name="gamehelp_game_faq" event-description="슬러거" href="https://game.daum.net/bridge/?url=https%3A%2F%2Fslugger.game.daum.net%2F" target="_blank" style="background-image:url('https://t1.kakaocdn.net/gamepub/top/2018/code/game_w_177.jpg');"> <strong>슬러거</strong> <span>스포츠</span> </a> </li> <li class="faq__item"> <a name="gamehelp_game_faq" event-description="A.V.A" href="https://game.daum.net/bridge/?url=https%3A%2F%2Fava.game.daum.net%2F%3FmKey%3D9%26sKey%3D3" target="_blank" style="background-image:url('https://t1.kakaocdn.net/gamepub/top/2018/code/game_w_169.jpg');"> <strong>A.V.A</strong> <span>FPS</span> </a> </li> <li class="faq__item"> <a name="gamehelp_game_faq" event-description="샷온라인" href="https://game.daum.net/cn/shotonline" target="_blank" style="background-image:url('https://t1.kakaocdn.net/gamepub/top/2018/code/game_w_181.jpg');"> <strong>샷온라인</strong> <span>스포츠</span> </a> </li> <li class="faq__item"> <a name="gamehelp_game_faq" event-description="DK온라인" href="https://game.daum.net/cn/dk" target="_blank" style="background-image:url('https://t1.kakaocdn.net/gamepub/top/2018/code/game_w_263.jpg');"> <strong>DK온라인</strong> <span>MMORPG</span> </a> </li> <li class="faq__item"> <a name="gamehelp_game_faq" event-description="카발 온라인" href="https://game.daum.net/bridge/?url=https%3A%2F%2Fcabal.game.daum.net%2Fmain" target="_blank" style="background-image:url('https://t1.kakaocdn.net/gamepub/top/2018/code/game_w_270.jpg');"> <strong>카발 온라인</strong> <span>MMORPG</span> </a> </li> <li class="faq__item"> <a name="gamehelp_game_faq" event-description="러브비트" href="https://game.daum.net/cn/lovebeat" target="_blank" style="background-image:url('https://t1.kakaocdn.net/gamepub/top/2018/code/game_w_165.jpg');"> <strong>러브비트</strong> <span>캐주얼</span> </a> </li> <li class="faq__item"> <a name="gamehelp_game_faq" event-description="오디션" href="https://game.daum.net/bridge/?url=https%3A%2F%2Faudition.game.daum.net%2FCustomer%2FFaqList.aspx" target="_blank" style="background-image:url('https://t1.kakaocdn.net/gamepub/top/2018/code/game_w_299.jpg');"> <strong>오디션</strong> <span>캐주얼</span> </a> </li> <li class="faq__item"> <a name="gamehelp_game_faq" event-description="파이널판타지14" href="https://game.daum.net/cn/ff14" target="_blank" style="background-image:url('https://t1.kakaocdn.net/gamepub/top/2018/code/game_w_336.jpg');"> <strong>파이널판타지14</strong> <span>MMORPG</span> </a> </li> <li class="faq__item"> <a name="gamehelp_game_faq" event-description="아키에이지" href="https://game.daum.net/bridge/?url=https%3A%2F%2Farcheage.game.daum.net%2Fhelp%2Ffaq%2F%25EC%2595%2584%25ED%2582%25A4%25EC%2597%2590%25EC%259D%25B4%25EC%25A7%2580" target="_blank" style="background-image:url('https://t1.kakaocdn.net/gamepub/top/2018/code/game_w_360.jpg');"> <strong>아키에이지</strong> <span>MMORPG</span> </a> </li> <li class="faq__item"> <a name="gamehelp_game_faq" event-description="뮤이그니션2" href="https://game.daum.net/bridge/?url=https%3A%2F%2Fmuignition2.game.daum.net%2Fsupport%2Ffaq" target="_blank" style="background-image:url('https://t1.kakaocdn.net/gamepub/top/2018/code/game_w_362.jpg');"> <strong>뮤이그니션2</strong> <span>웹RPG</span> </a> </li> <li class="faq__item"> <a name="gamehelp_game_faq" event-description="에오스" href="https://game.daum.net/cn/echoofsoul" target="_blank" style="background-image:url('https://t1.kakaocdn.net/gamepub/top/2018/code/game_w_361.jpg');"> <strong>에오스</strong> <span>MMORPG</span> </a> </li> </ul> </div> </div> <div class="inquiry"> <div class="inner"> <h4 class="inquiry__title"><strong>1:1문의</strong></h4>] <ul class="inquiry__list"> <li class="inquiry__item"><a name="gamehelp_qna" event-description="권리침해신고센터" href="https://member.game.daum.net/redbell" target="_blank"><strong>권리침해 신고센터</strong><span>본인 확인 필요</span></a></li> <li class="inquiry__item"><a name="gamehelp_qna" event-description="회원정보 확인요청" class="certify_need_item" href="https://member.game.daum.net/oqupie/certification?menu=checkMemberInfo" target="_blank"><strong>회원정보 확인요청</strong><span>본인 확인 필요</span></a></li> <li class="inquiry__item"><a name="gamehelp_qna" event-description="게임코인 한도상향 신청" class="certify_need_item" href="https://member.game.daum.net/oqupie/certification?menu=riseLimitGameCoin" target="_blank"><strong>게임코인<br />한도상향 신청</strong><span>본인 확인 필요</span></a></li> <li class="inquiry__item"><a name="gamehelp_qna" event-description="게임코인 본인확인" class="certify_need_item" href="https://member.game.daum.net/oqupie/certification?menu=checkGameCoin" target="_blank"><strong>게임코인 본인확인</strong><span>본인 확인 필요</span></a></li> <li class="inquiry__item"><a name="gamehelp_qna" event-description="게임코인 관련 문의" class="certify_not_need_item" href="https://member.game.daum.net/oqupie?code=game-coin" target="_blank"><strong>게임코인 관련 문의</strong></a></li> <li class="inquiry__item"><a name="gamehelp_qna" event-description="배틀그라운드" class="certify_not_need_item" href="https://member.game.daum.net/oqupie?code=pubg" target="_blank"><strong>배틀그라운드<br />문의하기</strong></a></li> <li class="inquiry__item"><a name="gamehelp_qna" event-description="배틀그라운드" href="https://siren.game.daum.net/pubg/restrict/index.daum" target="_blank"><strong>배틀그라운드<br />이용제한 이의신청</strong></a></li> <li class="inquiry__item"><a name="gamehelp_qna" event-description="패스오브엑자일" class="certify_not_need_item" href="https://member.game.daum.net/oqupie?code=poe" target="_blank"><strong>패스 오브 엑자일<br />문의하기</strong></a></li> <li class="inquiry__item"><a name="gamehelp_qna" event-description="패스오브엑자일2" class="certify_not_need_item" href="https://member.game.daum.net/oqupie?code=poe2" target="_blank"><strong>패스 오브 엑자일2<br />문의하기</strong></a></li> <li class="inquiry__item"><a name="gamehelp_qna" event-description="게임문의 외" class="certify_not_need_item" href="https://member.game.daum.net/oqupie?code=question" target="_blank"><strong>게임문의 외</strong></a></li> </ul> <div class="inquiry--info"> <ul class="inquiry--info__list"> <li class="inquiry--info__item">명예훼손, 저작권 침해등과 같은 권리침해신고는 본인확인을 필요로 합니다.</li> <li class="inquiry--info__item">개인정보, 게임기록 확인요청 등의 회원정보 관련 문의는 본인확인을 필요로 합니다.</li> <li class="inquiry--info__item">로그인 후 '1:1문의'를 접수해 주시면 보다 정확한 안내가 가능합니다.</li> <li class="inquiry--info__item">비로그인 시 '비회원문의' 유형 선택만 가능합니다.</li> <li class="inquiry--info__item">문의내역은 로그인 후 '1:1문의' 선택하여 페이지 이동 후 우측 상단 '고객정보'에서 확인하실 수 있습니다.</li> </ul> </div> </div> </div> </div> </div>  </div></div> <hr class="hide"/>  <div id="pubGameFootGGB" role="contentinfo"> <div class="inner-foot"> <h2 class="screen_out">서비스 이용정보</h2> <div class="list-quick"> <a id="a_footer_policy" href="https://t1.kakaocdn.net/gamepub/policy/service.html" class="link-txt">서비스 약관</a> <span class="txt-bar">|</span> <a id="a_footer_redbell" href="https://member.game.daum.net/redbell/main/index" target="_blank" class="link-txt">권리침해신고</a> <span class="txt-bar">|</span> <a id="a_footer_oppolicy" href="https://t1.kakaocdn.net/gamepub/policy/oppolicy.html" target="_blank" class="link-txt">운영정책</a> <span class="txt-bar">|</span> <a id="a_footer_youthpolicy" 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