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Security and privacy policies :: The UK Copyright Service
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role="navigation"><i class="fas fa-bars" aria-hidden="true"></i></a> </div> </div> <div class="d-none d-sm-block"> <p style="color:#080445;opacity:0.8;text-align: right;"><em>Protecting your work across the world<br /> and into the future</em></p> </div> </div> </div> </div> <div class="catalyst-hl d-none d-md-block" v-scroll="scrollSticky" :data-mobile="mobileNav?'true':'false'" data-collapse="true"> <div class="container"> <div class="row m-0 align-middle"> <div class="catalyst-hl-logo float-left"> <p class="text-uppercase font-weight-bold m-0 p-0"> <a href="/" title="Home">UK Copyright Service</a> </p> </div> <div class="catalyst-nav col align-self-center"> <div class="d-flex justify-content-center"> <div class="catalyst-nav col"> <div class="d-flex justify-content-center"> <ul role="navigation" class="catalyst-nav-mega catalyst-nav-fancyline "> <catalyst-nav-dyn title="Registration" type="megamenu"> <ul> <li><span>Registration</span> <ul class="catalyst-nav-megasub"> <li><a class="catalyst-nav-link" href="/reg">Register your work</a></li> <li><a class="catalyst-nav-link" href="/acc/update_reg">Update a registration</a></li> </ul> </li> <li><span>Your account</span> <ul class="catalyst-nav-megasub"> <li><a class="catalyst-nav-link" href="/forms/account/contact_details">Update contact details</a></li> <li><a class="catalyst-nav-link" href="/acc/extend_reg_online">Extend/renew registration</a></li> <li><a class="catalyst-nav-link" href="/acc/order_certs_labels">Order certificates/labels</a></li> <li><a class="catalyst-nav-link" href="/acc/order_dupwork">Order duplicate work</a></li> <li><a class="catalyst-nav-link" href="/acc/transfer_reg">Transfer a registration</a></li> </ul> </li> </ul> <div class="catalyst-nav-megamenu-footer" style="border-top:1px solid #555;padding-left:15px"> <a href="/services/price_list">Price list</a> </div> </catalyst-nav-dyn> <!-- //// --> <catalyst-nav-dyn title="Information" type="megamenu"> <ul> <li><span>IP rights</span> <ul class="catalyst-nav-megasub"> <li><a class="catalyst-nav-link" href="/copyright/intellectual_property">Introduction to IP rights</a></li> <li><a class="catalyst-nav-link" href="/copyright/copyright">Introduction to copyright</a></li> <li><a class="catalyst-nav-link" href="/protect/p15_design_rights">Design rights</a></li> <li><a class="catalyst-nav-link" href="/copyright/international_copyright">International copyright law</a></li> <li><a class="catalyst-nav-link" href="/copyright/questions">Copyright FAQ</a></li> <li><a class="catalyst-nav-link" href="/protect">How do I protect my work?</a></li> <li><a class="catalyst-nav-link" href="/services/info_pack">Information pack</a></li> </ul> </li> <li><span>Fact sheets</span> <ul class="catalyst-nav-megasub"> <li><a class="catalyst-nav-link" href="/copyright/p01_uk_copyright_law">P-01: UK copyright law</a></li> <li><a class="catalyst-nav-link" href="/copyright/p02_protecting_copyright">P-02: Protecting copyright</a></li> <li><a class="catalyst-nav-link" href="/copyright/p03_copyright_notices">P-03: Using copyright notices</a></li> <li><a class="catalyst-nav-link" href="/copyright/p04_copyright_registration">P-04: Copyright registration</a></li> <li><a class="catalyst-nav-link" href="/copyright/p05_copyright_infringement">P-05: Copyright infringement</a></li> <li><a class="catalyst-nav-link" href="/copyright/p27_work_of_others">P-27: Using the work of others</a></li> <li><a class="catalyst-nav-link" href="/copyright">more fact sheets...</a></li> </ul> </li> </ul> </catalyst-nav-dyn> <!-- Help / contact --> <catalyst-nav-dyn title="Help/contact" type="megamenu"> <ul> <li> <ul class="catalyst-nav-megasub"> <li><a class="catalyst-nav-link" href="/services">About the registration service</a></li> <li><a class="catalyst-nav-link" href="/about">About us</a></li> <li><a class="catalyst-nav-link" href="/tags/tag/how%20to%20guides">How to guides</a></li> <li><a class="catalyst-nav-link" href="/tags/tag/frequent%20questions">Frequent questions</a></li> <li><a class="catalyst-nav-link" href="/services/provision_policy">Our service standards</a></li> <li><a class="catalyst-nav-link" href="/about/contact">Contact us</a></li> </ul> </li> </ul> </catalyst-nav-dyn> <!-- End --> <li data-incl="mobile"><a class="catalyst-nav-link" href="/search">Search</a></li> </ul> </div> </div> </div> </div> <div class="catalyst-hl-search float-right"> <catalyst-search type="popup" action="/search"></catalyst-search> </div> </div> </div> </div> <div> <!--pad--> </div> <catalyst-backtotop y-trigger="150"></catalyst-backtotop> </div> </header> <main id="catalyst-content" class="catalyst-content"> <div class="cw_blue_head"> <div class="container"> <div class="row"> <div class="col-sm-12"> <i class="fas fa-shield-alt"></i> <h1>Security and privacy policies</h1> </div></div></div></div> <div class="ccm-custom-style-container ccm-custom-style-main-6779 cw_white_section" > <div class="container"><div class="row"><div class="col-sm-12"> <div class="row"><div class="col-sm-12"> <h3>Confidentiality policy</h3> <p><i class="fas fa-eye-slash cw_bigIcon cw_blue"></i></p> <p>We operate a strict privacy policy regarding client information:</p> <ul> <li>All client details, registered works or registration details are considered confidential and except where legally required, (i.e. by court order or Police investigation), will not be disclosed to any third party without prior consent.</li> <li>Client details will never be passed onto other companies, mailing lists, etc.</li> <li>All our personnel dealing directly with client details are required to sign a confidentiality agreement.</li> <li>All electronic back ups of works are encrypted, to ensure they cannot be accessed by unauthorised personnel.</li> <li>All documents and files containing client data that require disposal, (such as redundant or expired files) are disposed of in a secure manner, normally by shredding and/or incineration.</li> </ul> </div></div> </div></div></div> </div> <div class="ccm-custom-style-container ccm-custom-style-main-3475 cw_section" > <div class="container"><div class="row"><div class="col-sm-12"> <div class="row"><div class="col-sm-12"> <h3><i class="fas fa-lock cw_bigIcon cw_green"></i>Web site security</h3> <p>We host our web sites and services using our own servers and have in-house IT specialists who manage our systems. This means that your information and files are never stored or copied by any third parties along the way.</p> <p>Our website uses high security digital certificates to encrypt the communication between your browser and our servers. This ensures your privacy for any data you enter on our website forms and confidentiality of any files that you upload to us.</p> </div></div> </div></div></div> </div> <div class="ccm-custom-style-container ccm-custom-style-main-3477 cw_section" > <div class="container"><div class="row"><div class="col-sm-12"> <div class="row"><div class="col-sm-12"> <h3><i class="fas fa-user-shield cw_bigIcon"></i>Secure storage of your work</h3> <p>When we store your work electronically, it is done in such a way to ensure that it cannot be accessed by any unauthorised person.</p> <p>Files you upload are immediately obfuscated, and all back up files are encrypted. Our storage servers cannot be directly accessed from the Internet, so they cannot be targeted by hackers<a name="cookie">.</a></p> </div></div> </div></div></div> </div> <div class="ccm-custom-style-container ccm-custom-style-main-3479 cw_section" > <div class="container"><div class="row"><div class="col-sm-12"> <div class="row"><div class="col-sm-12"> <h3><i class="fas fa-cookie cw_bigIcon cw_red"></i>Cookie policy</h3> <p>We do not use any tracking cookies on our sites</p> <p>We only use cookies where they are strictly necessary to enable our site to operate.</p> <p>For more information, please see our <a href="/about/cookie" title="Cookie policy">cookie policy</a>.</p> </div></div> </div></div></div> </div> <div class="ccm-custom-style-container ccm-custom-style-main-3481 cw_section" > <div class="container"><div class="row"><div class="col-sm-12"> <div class="row"><div class="col-sm-12"> <h3><i class="fas fa-file-contract cw_bigIcon cw_blue"></i>GDPR (General Data Protection Regulation)</h3> <ul> <li>We store and process data only as agreed by the client or as required in order to perform services requested by the client.</li> <li>We regard all details we do store as confidential.</li> <li>We do not engage in any profiling activities.</li> <li>We never share data with 3rd parties (e.g. for advertising, marketing, data analysis or similar).</li> <li>We routinely remove personal data that is no longer needed.</li> </ul> <p>For full details, please see our <a href="/about/gdpr" title="General Data Protection Regulation (GDPR) policy">GDPR policy</a>.</p> <p><i class="fas fa-info-circle"></i><em><small> The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a regulation of the European Parliament, the Council of the European Union and the European Commission intended to strengthen and unify data protection for all individuals within the European Union (EU). It requires that all organisations publish and maintain a policy on data protection and how personal data is handled.</small></em></p> </div></div> </div></div></div> </div> <div class="ccm-custom-style-container ccm-custom-style-main-5201 cw_section" > <div class="container"><div class="row"><div class="col-sm-12"> <div class="row"><div class="col-sm-12"> <h3><i class="far fa-credit-card cw_bigIcon"></i>Credit/debit card security</h3> <p>Card details are sent to our payment service providers over highly secure 256bit encrypted direct connections. Card details are never stored or transmitted in a unencrypted format. We are PCI-DSS compliant ourselves and the payment service providers we use are regularly audited by Visa and MasterCard to ensure that their systems conform to the latest security standards.</p> <p>If you supply credit card details on a postal application form, these are securely disposed of once payment has been taken.</p> <h4>3D Secure verification</h4> <p>Some transactions* may also use ‘MasterCard SecureCode’, ‘American Express SafeKey’ or ‘Verified by Visa’ secure authentication. These systems (collectively known as ‘3D Secure’) use personal passwords or identity information to further protect card users against unauthorized use. <small>(*Dependant on participating bank and payment service provider)</small></p> </div></div> </div></div></div> </div> <div class="ccm-custom-style-container ccm-custom-style-main-5843 cw_white_section" > <div class="container"><div class="row"><div class="col-sm-12"> <div class="row"><div class="col-sm-12"> <div class="ccm-custom-style-container ccm-custom-style-main-5809 p-2 rounded border border-success cw_noprint cw_tags my-4" > <div class="ccm-block-tags-wrapper"> <div class="ccm-block-tags-header"> <h5>Find related pages by topic</h5> </div> <a href="/tags/tag/data protection"> <span class="ccm-block-tags-tag label">Data protection</span> </a> <a href="/tags/tag/privacy policy"> <span class="ccm-block-tags-tag label">Privacy policy</span> </a> <a href="/tags/tag/about our service"> <span class="ccm-block-tags-tag label">About our service</span> </a> <a href="/tags/tag/service standards"> <span class="ccm-block-tags-tag label">Service standards</span> </a> <a href="/tags/tag/security and privacy"> <span class="ccm-block-tags-tag label">Security and privacy</span> </a> </div> </div> </div></div> </div></div></div> </div> </main> <footer id="catalyst-footer" class="catalyst-f"> <div class="catalyst-fu"> <div class="container"></div> </div> <div class="catalyst-fm"> <div class="container"> <div class="row"> <div class="col-md-3"> <p><a href="/services/price_list">Price list</a></p> <p><a href="/services/info_pack">Information packs</a></p> <p><a href="/about" title="About us">About us</a></p> <p><a href="/copyright" title="Fact sheets and information pages">Fact sheets and information pages</a></p> </div> <div class="col-md-3"> <p><a href="/tags/tag/How%20to%20guides" title="How to guides">How to guides</a></p> <p><a href="/tags/tag/frequent%20questions" title="Frequent questions">FAQs</a></p> <p><a href="/common/sitemap">Site map</a></p> <p><a href="/about/news_items">Latest news</a></p> </div> <div class="col-md-3"> <p><a href="/services/provision_policy" title="Our service standards">Our service standards</a></p> <p><a href="/about/security-privacy" title="Security and privacy policies">Security & privacy policies</a></p> <p><a href="/about/cookie" title="Cookie policy">Cookie policy</a></p> <p><a href="/common/copyright" title="Legal notices">Legal notices</a></p> </div> <div class="col-md-3"> <p><a href="/about/contact" title="Our contact details">Contact details</a></p> <p><a href="/about/link" title="Linking suggestions for webmasters">Link to us</a></p> <p>Follow us on<br /> <a href="https://www.facebook.com/ukcopyrightservice/" rel="noopener" target="_blank" title="Like/Follow us on Facebook"><i class="fab fa-facebook-square fa-2x align-middle"></i> Facebook</a><br /> <a href="https://twitter.com/UKCS_Copyright" rel="noopener" target="_blank" title="Follow us on Twitter"><i class="fab fa-twitter-square fa-2x align-middle"></i> Twitter</a></p> </div> </div> </div> </div> <div class="catalyst-fl"> <div class="container"> <p>Copyright © 2000-2024 Copyright Witness Ltd.</p> </div> </div> </footer> <script src="/packages/corebsp_catalyst/themes/corebsp_catalyst/js/catalyst-v.5d71470113491e277be6.js"></script> <script src="/packages/corebsp_catalyst/themes/corebsp_catalyst/js/catalyst.99201f59910142bdaf1e.js"></script> </div> <script type="text/javascript" src="/packages/cspa_security/js/cspa_security-v.9596c3bb6c088c33a63b.js?ccm_nocache=1f3093d8c37aec2a47f4adabe00aaad4cc453fca"></script> <script type="text/javascript" src="/packages/cspa_security/js/cspa_security.c7a588750e60fc03b46b.js?ccm_nocache=1f3093d8c37aec2a47f4adabe00aaad4cc453fca"></script> </body> </html>