55 Online Sales Management Statistics You Must Learn: 2021 Data Analysis & Market Share

<!DOCTYPE html> <html lang="en"> <head> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" /> <meta charset="UTF-8"> <meta name="google-site-verification" content="xzP9cfC7X3FYc_EZQQXkJn15Yn5n968XcXOjR_tTIqM"> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=5"> <meta name="referrer" content="unsafe-url"> <meta name="theme-color" content="#002f4f"> <link rel="apple-touch-icon" sizes="180x180" href="/apple-icon-180x180.png"> <link rel="icon" type="image/png" sizes="32x32" href="/favicon-32x32.png"> <link rel="icon" type="image/png" sizes="16x16" href="/favicon-16x16.png"> <link rel="manifest" href="/manifest.json"> <title>55 Online Sales Management Statistics You Must Learn: 2021 Data Analysis & Market Share - Financesonline.com</title> <style type="text/css"> body { display: none; } body .top-bar__nav-el:nth-child(1) { width: 188px; } body .top-bar__nav-el:nth-child(2) { width: 157px; } </style> <script type="text/javascript" async="async" data-noptimize > function fo_dp_read_cookie(name) { var nameEQ = name + "="; var ca = document.cookie.split(';'); for(var i=0;i < ca.length;i++) { var c = ca[i]; while (c.charAt(0)==' ') c = c.substring(1,c.length); if (c.indexOf(nameEQ) == 0) return decodeURIComponent(c.substring(nameEQ.length,c.length)); } return null; } function get_cookie_consent(req) { var cc = fo_dp_read_cookie("cookie-consent"); cc = (cc ? JSON.parse(atob(cc)) : null); if(cc && cc.cookie) { if(req) { for(var i=0; i<cc.cookie.length; i++) { if(cc.cookie[i] === req) { return true; } } return false; } return cc.cookie; } return null; } function can_run_analytics() { var ccnrn = "cookie-consent-nr"; var ccnr = fo_dp_read_cookie(ccnrn); if(ccnr) { return true; } else { return get_cookie_consent('m'); } } </script> <script data-noptimize>var arq=new XMLHttpRequest;arqu=["https:","","s.financesonline.com","uploads","empty.gif"];arq.open("GET",arqu.join('/'));arq.send();</script> <link rel="preload" href="https://s.financesonline.com/media/themes/fot/dist/css/single-page.min.css?ver=78.89" as="style"><link rel="preload" href="https://s.financesonline.com/media/themes/fot/dist/js/single-page.bundle.min.js?v=78.89#async" as="script"><link rel="preload" href="/wp-includes/js/comment-reply.min.js" as="script"><link rel="preload" href="https://s.financesonline.com/media/themes/fot/dist/js/vendor/jquery-3.5.1.min.js?v=1.0#async" as="script"><link rel="preload" href="https://s.financesonline.com/media/themes/fot/dist/js/common.bundle.min.js?v=78.89#async" as="script"><meta name='robots' content='index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1' /> <link rel="preconnect" href="https://www.googletagmanager.com" crossorigin><link rel="preconnect" href="https://www.google-analytics.com" crossorigin><link rel="preconnect" href="https://connect.facebook.net" crossorigin> <script data-noptimize> var ra = can_run_analytics(); window.fo_dp_run_analytics = function() { console.log('run_analytics'); (function (w, d, s, i) { window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', i); var f = d.getElementsByTagName(s)[0], j = d.createElement(s); j.async = true; j.src = 'https://www.googletagmanager.com/gtag/js?id=' + i; f.parentNode.insertBefore(j, f); })(window, document, 'script', "G-EJZ71SRE63"); var events = [{"ec":"Categories: B2B News","ea":"item hit"},{"ec":"Categories: Business","ea":"item hit"},{"ec":"Categories: Research","ea":"item hit"},{"ec":"Categories: Statistics","ea":"item hit"},{"ec":"Categories: Mobile Marketing Software","ea":"item hit"},{"ec":"Categories: Sales Tools","ea":"item hit"}]; window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} for (var i=0; i<events.length; i++) { gtag('event', 'content_impression', { event_category: events[i].ea, event_label: events[i].ec }); } if(typeof fo_pa_test_code === "function") { fo_pa_test_code(); } }; window.fo_dp_delayed_run_analytics = function() { window.setTimeout(function() { if(window.requestIdleCallback === undefined) fo_dp_run_analytics(); else window.requestIdleCallback(fo_dp_run_analytics, { timeout: 1000 }); }, 200); }; if(ra) { fo_dp_delayed_run_analytics(); } else { window.fo_dp_callack = function() { if(can_run_analytics()) { fo_dp_delayed_run_analytics(); window.fo_dp_callack = null; } }; } </script> <link rel="preconnect" href="https://s.financesonline.com" crossorigin>  <meta name="description" content="Selling and technology go hand in hand today. Get up to speed with vital online sales management statistics and facts to boost your performance." /> <link rel="canonical" href="https://financesonline.com/online-sales-management-statistics/" /> <meta property="og:locale" content="en_US" /> <meta property="og:type" content="article" /> <meta property="og:title" content="55 Online Sales Management Statistics You Must Learn: 2021 Data Analysis & Market Share - Financesonline.com" /> <meta property="og:description" content="In this article, we look at key online sales management statistics to help you with the current best practices selling online, from selling strategies, making the most of analytics for predictive selling and meeting challenges and mobile implementation." /> <meta property="og:url" content="https://financesonline.com/online-sales-management-statistics/" /> <meta property="og:site_name" content="Financesonline.com" /> <meta property="article:published_time" content="2019-09-09T13:15:21+00:00" /> <meta property="article:modified_time" content="2024-11-21T11:51:30+00:00" /> <meta property="og:image" content="https://financesonline.com/uploads/2019/08/online-sales-marketing-featured-image2-final2.jpg" /> <meta property="og:image:width" content="1200" /> <meta property="og:image:height" content="628" /> <meta property="og:image:type" content="image/jpeg" /> <meta name="author" content="Adam Goldberg" /> <meta name="twitter:label1" content="Written by" /> <meta name="twitter:data1" content="Adam Goldberg" /> <meta name="twitter:label2" content="Est. reading time" /> <meta name="twitter:data2" content="12 minutes" />  <script type="text/javascript" data-noptimize> window.lazySizesConfig = window.lazySizesConfig || {}; //lazySizesConfig.expand = 1000; lazySizesConfig.expFactor = 4; </script> <script type="application/ld+json">{ "@context": "http://schema.org", "@type": "NewsArticle", "headline": "A new version of this article, featuring the latest data and statistics, is available. Check out our report on", "datePublished": "2019-09-09T13:15:21+00:00", "dateModified": "2024-11-21T11:51:30+00:00", "author": { "@type": "Person", "name": "Adam Goldberg", "url": "https://financesonline.com/author/adam/" }, "publisher": { "@type": "Organization", "name": "FinancesOnline.com", "logo": { "@type": "ImageObject", "url": "https://financesonline.com/static/financesonline.com-logo-blue.png" } }, "inLanguage": "en", "image": "https://financesonline.com/uploads/2019/08/online-sales-marketing-featured-image-final.jpg" }</script><script type="application/ld+json">{ "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://financesonline.com/" }, { "@type": "ListItem", "position": 2, "name": "Research Center", "item": "https://financesonline.com/research-center/" }, { "@type": "ListItem", "position": 3, "name": "55 Online Sales Management Statistics You Must Learn: 2021 Data Analysis & Market Share", "item": "https://financesonline.com/online-sales-management-statistics/" } ] }</script><link rel="alternate" type="application/rss+xml" title="Financesonline.com » 55 Online Sales Management Statistics You Must Learn: 2021 Data Analysis & Market Share Comments Feed" href="https://financesonline.com/online-sales-management-statistics/feed/" /> <link rel='stylesheet' id='single-page-css' href='https://s.financesonline.com/media/themes/fot/dist/css/single-page.min.css?ver=78.89' type='text/css' media='none' onload='if(media!="all")media="all"' /> <noscript><link rel='stylesheet' id='single-page-css' href='https://s.financesonline.com/media/themes/fot/dist/css/single-page.min.css?ver=78.89' type='text/css' media='all' /> </noscript><style id='global-styles-inline-css' type='text/css'> body{--wp--preset--color--black: #000000;--wp--preset--color--cyan-bluish-gray: #abb8c3;--wp--preset--color--white: #ffffff;--wp--preset--color--pale-pink: #f78da7;--wp--preset--color--vivid-red: #cf2e2e;--wp--preset--color--luminous-vivid-orange: #ff6900;--wp--preset--color--luminous-vivid-amber: #fcb900;--wp--preset--color--light-green-cyan: #7bdcb5;--wp--preset--color--vivid-green-cyan: #00d084;--wp--preset--color--pale-cyan-blue: #8ed1fc;--wp--preset--color--vivid-cyan-blue: #0693e3;--wp--preset--color--vivid-purple: #9b51e0;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple: linear-gradient(135deg,rgba(6,147,227,1) 0%,rgb(155,81,224) 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan: linear-gradient(135deg,rgb(122,220,180) 0%,rgb(0,208,130) 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange: linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red: linear-gradient(135deg,rgba(255,105,0,1) 0%,rgb(207,46,46) 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray: linear-gradient(135deg,rgb(238,238,238) 0%,rgb(169,184,195) 100%);--wp--preset--gradient--cool-to-warm-spectrum: linear-gradient(135deg,rgb(74,234,220) 0%,rgb(151,120,209) 20%,rgb(207,42,186) 40%,rgb(238,44,130) 60%,rgb(251,105,98) 80%,rgb(254,248,76) 100%);--wp--preset--gradient--blush-light-purple: linear-gradient(135deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%);--wp--preset--gradient--blush-bordeaux: linear-gradient(135deg,rgb(254,205,165) 0%,rgb(254,45,45) 50%,rgb(107,0,62) 100%);--wp--preset--gradient--luminous-dusk: linear-gradient(135deg,rgb(255,203,112) 0%,rgb(199,81,192) 50%,rgb(65,88,208) 100%);--wp--preset--gradient--pale-ocean: linear-gradient(135deg,rgb(255,245,203) 0%,rgb(182,227,212) 50%,rgb(51,167,181) 100%);--wp--preset--gradient--electric-grass: linear-gradient(135deg,rgb(202,248,128) 0%,rgb(113,206,126) 100%);--wp--preset--gradient--midnight: linear-gradient(135deg,rgb(2,3,129) 0%,rgb(40,116,252) 100%);--wp--preset--duotone--dark-grayscale: url('#wp-duotone-dark-grayscale');--wp--preset--duotone--grayscale: url('#wp-duotone-grayscale');--wp--preset--duotone--purple-yellow: url('#wp-duotone-purple-yellow');--wp--preset--duotone--blue-red: url('#wp-duotone-blue-red');--wp--preset--duotone--midnight: url('#wp-duotone-midnight');--wp--preset--duotone--magenta-yellow: url('#wp-duotone-magenta-yellow');--wp--preset--duotone--purple-green: url('#wp-duotone-purple-green');--wp--preset--duotone--blue-orange: url('#wp-duotone-blue-orange');--wp--preset--font-size--small: 13px;--wp--preset--font-size--medium: 20px;--wp--preset--font-size--large: 36px;--wp--preset--font-size--x-large: 42px;}.has-black-color{color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color: var(--wp--preset--color--white) !important;}.has-pale-pink-color{color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color: var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color: var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color: var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color: var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color: var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background: var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background: var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background: var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background: var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background: var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background: var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background: var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background: var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background: var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background: var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size: var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size: var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size: var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size: var(--wp--preset--font-size--x-large) !important;} </style> <script async="" type='text/javascript' src='https://financesonline.com/media/plugins/fo-optimizations/js/lazysizes-5.2.2.min.js' id='lazysizes-js'></script> <script type="text/javascript" async="async" data-noptimize > window.addEventListener('load', function() { var vars = {"url":"https:\/\/financesonline.com\/wp-admin\/admin-ajax.php?cc","action_show":"fodp_show_cookie_info","hide":false,"reload":false,"v":"0.91"}; var reload = vars.reload?1:0; var cookie = get_cookie_consent(); if(!cookie) { var request_cookie = new XMLHttpRequest(); request_cookie.open('GET', vars.url + '&action=' + encodeURIComponent(vars.action_show) + '&reload=' + encodeURIComponent(reload), true); request_cookie.onload = function () { if (request_cookie.status >= 200 && request_cookie.status < 400) { if(!vars.hide && request_cookie.response) { var cookie_container = document.createElement('div'); cookie_container.setAttribute('id', 'cookie-main-container'); cookie_container.innerHTML = request_cookie.response; document.body.appendChild(cookie_container); var dp_script = document.createElement('script'); dp_script.setAttribute('src', 'https://financesonline.com/media/plugins/fo-dp/dp.js?v='+vars.v); dp_script.setAttribute('id', 'fo-dp-js'); dp_script.setAttribute('data-id', 'fodp-cookies-consent'); document.head.appendChild(dp_script); } if (typeof window.fo_dp_callack === 'function') { window.fo_dp_callack(); } } }; request_cookie.send(); } }); </script> <script type="text/javascript"> if (typeof ajaxurl === "undefined") { var ajaxurl = "https://financesonline.com/wp-admin/admin-ajax.php"; } </script> <link rel="preload" href="https://financesonline.com/wp-admin/admin-ajax.php?action=get_post_scroll&post_id=164162" as="fetch" crossorigin="anonymous"></head> <body class="post-template-default single single-post postid-164162 single-format-standard financesonline-theme" data-ajax="https://financesonline.com/wp-admin/admin-ajax.php"> <style> .top-bar input { outline:none; } @media only screen and (min-width: 1231px) { .top-bar input { width:235px; } } @media only screen and (max-width: 1170px) { .top-bar input { width:170px; } } </style> <div class="top-bar"> <div class="main-container main-container--post "> <div class="top-bar__toggle fo-open-menu sm-show"> <span></span> <span></span> <span></span> MENU </div> <a href="https://financesonline.com" title="FinancesOnline Homepage"><span class="top-bar__logo"><img src="https://financesonline.com/media/themes/fot/dist/img/svg/logo.svg" alt="FinancesOnline"></span></a> <div class="top-bar__search"> <form id="software-search" action="https://financesonline.com" method="get" data-url="https://financesonline.com/wp-admin/admin-ajax.php"> <input id="search-string" class="fo-main-search" name="s" placeholder="What are you looking for?" type="text" autocomplete="off" aria-label="Search"> <button type="submit" class="top-bar__search__btn icon icon--search hide-on-load" aria-label="search"></button> <span id="spinner" class="search-loading"></span> </form> <div id="hintsData" class="hints-data"></div> </div> <div class="pull-right"> <div class="top-bar__nav "> <ul> <li class="top-bar__nav-el menu-dropdown fo-open-menu"><span class="icon icon--categories"></span><span>SOFTWARE CATEGORIES</span></li> <li class="top-bar__nav-el nav-business"><span class="icon icon--small_business"></span><a href="/remote-work/" title="Remote Work">FOR REMOTE WORK</a></li> <li class="clearfix"></li> </ul> </div> <a href="/add-product/" class="btn btn--listed mini-hide" title="Get listed page"><span class="icon icon--add"></span>GET LISTED</a> </div> <div class="clearfix"></div> </div> </div> <div id="cat-menu" class="categories-menu"> <div class="main-container main-container--post"> <a href="/add-product/" class="btn btn--listed mini-show" title="Get listed page">GET LISTED</a> <nav class="categories-menu__nav" data-menu-id="93"> <ul class="categories-menu__ul"> <li class="categories-menu__el"><a href="/browse-all-software-categories/" title="B2B Software Categories">B2B Software Categories</a></li> <li class="categories-menu__el categories-menu__el--submenu"><a href="/c/accounting-software/" title="Accounting Software">Accounting Software</a> <ul class="categories-menu__submenu"><li class="categories-menu__submenu-el"><a href="/c/billing-software/" title="Billing Software">Billing Software</a></li><li class="categories-menu__submenu-el"><a href="/c/erp-software/" title="ERP Software">ERP Software</a></li></ul></li><li class="categories-menu__el"><a href="/c/appointment-scheduling-software/" title="Appointment Scheduling Software">Appointment Scheduling Software</a></li> <li class="categories-menu__el"><a href="/c/business-intelligence-software/" title="Business Intelligence Software">Business Intelligence Software</a></li> <li class="categories-menu__el categories-menu__el--submenu"><a href="/c/collaboration-software/" title="Collaboration Software">Collaboration Software</a> <ul class="categories-menu__submenu"><li class="categories-menu__submenu-el"><a href="/c/collaboration-tools/" title="Collaboration Tools">Collaboration Tools</a></li><li class="categories-menu__submenu-el"><a href="/c/document-management-systems/" title="Document Management Systems">Document Management Systems</a></li><li class="categories-menu__submenu-el"><a href="/c/enterprise-social-networking/" title="Enterprise Social Networking Software">Enterprise Social Networking Software</a></li><li class="categories-menu__submenu-el"><a href="/c/online-community-platforms/" title="Online Community Platforms">Online Community Platforms</a></li><li class="categories-menu__submenu-el"><a href="/c/productivity-suite/" title="Productivity Suite Software">Productivity Suite Software</a></li><li class="categories-menu__submenu-el"><a href="/c/project-collaboration-tools/" title="Project Collaboration Tools">Project Collaboration Tools</a></li><li class="categories-menu__submenu-el"><a href="/c/web-collaboration-tools/" title="Web Collaboration Tools">Web Collaboration Tools</a></li></ul></li><li class="categories-menu__el categories-menu__el--submenu"><a href="/c/communications-software/" title="Communications Software">Communications Software</a> <ul class="categories-menu__submenu"><li class="categories-menu__submenu-el"><a href="/c/video-conferencing-software/" title="Video Conferencing Software">Video Conferencing Software</a></li></ul></li><li class="categories-menu__el"><a href="/c/content-management-systems/" title="Content Management Software">Content Management Software</a></li> <li class="categories-menu__el categories-menu__el--submenu"><a href="/c/crm-software/" title="CRM Software">CRM Software</a> <ul class="categories-menu__submenu"><li class="categories-menu__submenu-el"><a href="/c/customer-service-software/" title="Customer Service Software">Customer Service Software</a></li><li class="categories-menu__submenu-el"><a href="/c/reviews-management-software/" title="Reviews Management Software">Reviews Management Software</a></li><li class="categories-menu__submenu-el"><a href="/c/online-crm-software/" title="Online CRM Software">Online CRM Software</a></li><li class="categories-menu__submenu-el"><a href="/c/social-media-crm/" title="Social Media CRM">Social Media CRM</a></li></ul></li><li class="categories-menu__el categories-menu__el--submenu"><a href="/c/customer-support-software/" title="Customer Support Software">Customer Support Software</a> <ul class="categories-menu__submenu"><li class="categories-menu__submenu-el"><a href="/c/live-chat-software/" title="Live Chat Software">Live Chat Software</a></li></ul></li><li class="categories-menu__el"><a href="/c/file-sharing-software/" title="File Sharing Software">File Sharing Software</a></li> <li class="categories-menu__el categories-menu__el--submenu"><a href="/c/help-desk-software/" title="Help Desk Software">Help Desk Software</a> <ul class="categories-menu__submenu"><li class="categories-menu__submenu-el"><a href="/c/industry-help-desk-software/" title="Industry-Specific Help Desk Software">Industry-Specific Help Desk Software</a></li><li class="categories-menu__submenu-el"><a href="/c/service-desk-software/" title="Service Desk Software">Service Desk Software</a></li></ul></li><li class="categories-menu__el"><a href="/c/hr-software/" title="HR Management Software">HR Management Software</a></li> <li class="categories-menu__el categories-menu__el--submenu"><a href="/c/learning-management-systems/" title="Learning Management Systems (LMS)">Learning Management Systems (LMS)</a> <ul class="categories-menu__submenu"><li class="categories-menu__submenu-el"><a href="https://learning-management-systems.financesonline.com/c/corporate-lms" title="Corporate LMS Software">Corporate LMS Software</a></li><li class="categories-menu__submenu-el"><a href="https://learning-management-systems.financesonline.com/c/talent-management-system" title="Talent Management System">Talent Management System</a></li></ul></li><li class="categories-menu__el categories-menu__el--submenu"><a href="/c/project-management-software/" title="Project Management Software">Project Management Software</a> <ul class="categories-menu__submenu"><li class="categories-menu__submenu-el"><a href="https://project-management-software.financesonline.com/c/agile-project-management" title="Agile Project Management Software">Agile Project Management Software</a></li><li class="categories-menu__submenu-el"><a href="/c/field-service-management/" title="Field Service Management Software - FSM">Field Service Management Software - FSM</a></li><li class="categories-menu__submenu-el"><a href="/c/maintenance-management-systems/" title="Maintenance Management Software - CMMS">Maintenance Management Software - CMMS</a></li><li class="categories-menu__submenu-el"><a href="/c/professional-services-automation-psa/" title="Professional Services Automation Software - PSA">Professional Services Automation Software - PSA</a></li><li class="categories-menu__submenu-el"><a href="/c/project-portfolio-management/" title="Project Portfolio Management Software - PPM">Project Portfolio Management Software - PPM</a></li><li class="categories-menu__submenu-el"><a href="/c/task-management/" title="Task Management Software">Task Management Software</a></li><li class="categories-menu__submenu-el"><a href="https://project-management-software.financesonline.com/c/time-tracking" title="Time Tracking Software">Time Tracking Software</a></li><li class="categories-menu__submenu-el"><a href="/c/visual-project-management-tools/" title="Visual Project Management Tools">Visual Project Management Tools</a></li></ul></li><li class="categories-menu__el"><a href="/c/shopping-cart-software/" title="Shopping Cart Software">Shopping Cart Software</a></li> <li class="categories-menu__el categories-menu__el--submenu"><a href="/c/sales-tools/" title="Sales Tools">Sales Tools</a> <ul class="categories-menu__submenu"><li class="categories-menu__submenu-el"><a href="/c/contact-management-software/" title="Contact Management Software">Contact Management Software</a></li><li class="categories-menu__submenu-el"><a href="/c/inventory-management-software/" title="Inventory Management Software">Inventory Management Software</a></li><li class="categories-menu__submenu-el"><a href="/c/lead-management-systems/" title="Lead Management Systems">Lead Management Systems</a></li><li class="categories-menu__submenu-el"><a href="/c/sales-automation-software/" title="Sales Automation Software">Sales Automation Software</a></li><li class="categories-menu__submenu-el"><a href="/c/sales-management-software/" title="Sales Management Software">Sales Management Software</a></li></ul></li><li class="categories-menu__el categories-menu__el--submenu"><a href="/c/marketing-software/" title="Marketing Software">Marketing Software</a> <ul class="categories-menu__submenu"><li class="categories-menu__submenu-el"><a href="/c/marketing-automation-software/" title="Marketing Automation Software">Marketing Automation Software</a></li><li class="categories-menu__submenu-el"><a href="/c/email-marketing-software/" title="Email Marketing Software">Email Marketing Software</a></li><li class="categories-menu__submenu-el"><a href="/c/mobile-marketing-software/" title="Mobile Marketing Software">Mobile Marketing Software</a></li><li class="categories-menu__submenu-el"><a href="/c/search-marketing-software/" title="Search Marketing Software">Search Marketing Software</a></li></ul></li><li class="categories-menu__el"><a href="/c/binary-options/" title="Binary Options Brokers">Binary Options Brokers</a></li> <li class="categories-menu__el"><a href="/category/financial-news/" title="Financial News">Financial News</a></li> <li class="clearfix"></li></ul> </nav> </div> <div id="cat-show" class="categories-menu__show-all">SHOW <span class="all">ALL</span><span class="popular">POPULAR</span> CATEGORIES</div> </div> <div class="single-page" data-id="164162"> <div class="single-page__bc"> <div class="main-container main-container--post"> <ul><li><a href="https://financesonline.com" title="FinancesOnline">Home</a></li><li><a href="/research-center/" title="Research Center">Research Center</a></li><li><a href="/online-sales-management-statistics/" title="55 Online Sales Management Statistics You Must Learn: 2021 Data Analysis & Market Share">55 Online Sales Management Statistics You Must Learn: 2021 Data Analysis & Market Share</a></li></ul> <div class="why-fo-free"> <a data-modal="#why-fo-free" title="Why FO is free" href="#"> Why is FinancesOnline free <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/why.png" data-srcset="https://financesonline.com/media/themes/fot/dist/img/why.png 1x, https://financesonline.com/media/themes/fot/dist/img/why@2x.png 2x" alt="Why FO is free" class="lazyload"> </a> </div> <div class="clearfix"></div> </div> </div> <div class="main-container main-container--post"> <div class="single-page__content"> <div class="row flex-fixer flex-wrap"> <div class="single-page__title col col--75 col--sm"> <h1>55 Online Sales Management Statistics You Must Learn: 2021 Data Analysis & Market Share</h1> </div> <div class="clearfix"></div> </div> <div class="row"> <div id="content" class="single-page__entry single-page__entry--post col col--75 col--sm"> <div id="rec-post" class="recommended-product recommended-product--placeholder full-width" data-post-id="164162" > <div class="placeholder flex"> <div class="col col--20 col--mb img"> <div class="sk full-width"></div> </div> <div class="col col--60 col--mb desc"> <div class="sk full-width"></div> <div class="flex score"> <div class="col col--33 sk"></div> <div class="col col--33"></div> <div class="col col--33 sk"></div> </div> </div> <div class="col col--20 col--mb buttons"> <div class="sk full-width"></div> <div class="sk full-width"></div> </div> </div> </div> <blockquote><p>A new version of this article, featuring the latest data and statistics, is available. Check out our report on <a href="/online-sales-management-software-statistics/">Sales Management Software Software Statistics for 2022</a>.</p></blockquote><p><span style="font-weight: 400;">One of the biggest problems that plague sales teams today is getting reliable predictive information. Sure, we can backtrack and monitor our past performances, but can we predict the future as well? Sales technologies can help our predictions become more reliable. But we sometimes feel uneasy in trusting them fully. This is why, in this article, we have compiled key online sales management statistics to keep you up to date on the field as it interfaces with technology even more. </span></p><p><img class="aligncenter wp-image-187166 lazyload" alt="key online sales managenent statistics" width="800" height="800" sizes="(max-width: 800px) 100vw, 800px" data-src="https://financesonline.com/uploads/2019/10/online-sales-management-statistics-1-1024x1024.png" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAQAAAADCAQAAAAe/WZNAAAADklEQVR42mNkgAJGDAYAAFEABCaLYqoAAAAASUVORK5CYII=" data-srcset="https://s.financesonline.com/uploads/2019/10/online-sales-management-statistics-1-1024x1024.png 1024w, https://s.financesonline.com/uploads/2019/10/online-sales-management-statistics-1-150x150.png 150w, https://s.financesonline.com/uploads/2019/10/online-sales-management-statistics-1-300x300.png 300w, https://s.financesonline.com/uploads/2019/10/online-sales-management-statistics-1-768x768.png 768w, https://s.financesonline.com/uploads/2019/10/online-sales-management-statistics-1-48x48.png 48w, https://s.financesonline.com/uploads/2019/10/online-sales-management-statistics-1-145x145.png 145w, https://s.financesonline.com/uploads/2019/10/online-sales-management-statistics-1-50x50.png 50w"></p><div class="fot-toc"> <div class="fot-toc__header"> <h4>Online Sales Management Statistics Table of Contents</h4> <div class="clearfix"></div> </div> <div class="fot-toc__list"> <ol> <li><a href="#1">The Rise of Mobile and Online Sales</a></li> <li><a href="#2">Key Challenges for Sales Professionals</a></li> <li><a href="#3">The Sales Profession and Performance</a></li> <li><a href="#4">The Sales Force Automation Software Market</a></li> <li><a href="#5">Usage of Sales Tools and Technologies</a></li> </ol> <div class="clearfix"></div> </div> </div><h3 id="1" class="bg-title">Rise of Mobile and Online Sales</h3><p>We are online, more and more. Baby Boomers, Generation X, and the Millennials seem to be in a deep and loving relationship with their mobile phones. This is why a phone is still handy in sales-related activities, even in the digital age. Technologies like <a href="/c/mobile-marketing-software/"><span style="font-weight: 400;">mobile marketing software</span></a><span style="font-weight: 400;"> are called upon by companies to round up their marketing and sales efforts. Markets will likely continue to move towards this direction, and businesses should move with it. Many companies still need to play catch up.</span></p><ul> <li>In 2020, online sales accounted for 21% of total US retail sales, up from 15.8% in 2019 and 14.3% in 2018. (Digital Commerce 360, 2020)</li> <li style="font-weight: 400;">In 2020, US ecommerce is estimated to reach $839.02 billion in sales, up 40.3% from 2019 ($598 billion). (Digital Commerce 360, 2020)</li> <li>In Q3 2020 alone, US ecommerce <span style="font-weight: 400;">surged 37%, propelled by changing customer behaviors because of Covid-19</span><span style="font-weight: 400;">. (</span><span style="font-weight: 400;">Digital Commerce 360</span><span style="font-weight: 400;">, 2020)</span></li> <li>The number of digital buyers worldwide is expected to hit 2.14 billion in 2021. (eMarketer)</li> <li>Total ecommerce sales during the Thanksgiving weekend in 2020 was $34.4 billion. (Statista, 2020)</li> <li aria-level="1">Cyber Monday online sales reached $10.8 billion in the United States. This figure is $1.4 billion higher compared to the 2019 sales. (Statista, 2020)</li> <li style="font-weight: 400;">60% to 70% of luxury sales in the world are influenced by digital media. (Luxury Daily, 2019)<sup id="back4"></sup></li> <li style="font-weight: 400;">72% of the highest-spending luxury customers use social media to interact with their favorite brands. (Luxury Daily, 2019)</li> <li style="font-weight: 400;">B2B ecommerce makes up 13% of the total B2B sales in the United States. (Statista, 2020)</li> <li>In 2020, retail chain (77%), consumer brand manufacturer (42%), web only (37%), and catalog/call center (31%) showed the highest ecommerce growth rate. (Digital Commerce 360, 2020)</li> <li style="font-weight: 400;">Only 25% of business respondents have equipped their salespeople with social engagement tools. (PostBeyond, 2019)</li> <li style="font-weight: 400;">Only 8% have optimized social engagement for sales. (PostBeyond, 2019)</li> <li aria-level="1">Customer preference for ordering via mobile apps increased 30% during the pandemic. (McKinsey, 2020)</li> <li aria-level="1">eCommerce sales from May 26 to June 1, 2020 were 40% higher than sales from February 24 to March 1, 2020. (Forbes, 2020)</li> <li>6% to 10% – the increase in sales across all product categories once Covid-19 struck. (The Drum, 2021)</li> <li>30% of Millennials are shopping more frequently online. This coincides with a study that compared Millennials and Gen Zers in connection with the effect of the pandemic on the economy. (The Drum, 2021)</li> </ul><style> </style><script id="charts45178378" type="application/json"> {"title":"How Covid-19 Affected eCommerce","subtitle":"","source":"Source: The Drum, 2021","type":"bar","display":[],"y_units":"percent","data":[{"x":"0","xl":"Increase in sales across all product categories","y":"10","yl":"6% to 10%","color":"auto"},{"x":"0","xl":"Increase in frequency of online shopping of Millennials","y":"30","yl":"30%","color":"auto"},{"x":"0","xl":"Increase in eCommerce sales from Feb. 24 to Mar. 1, 2020","y":"40","yl":"40%","color":"auto"}],"gxl":"","gyl":"","lyl":""}</script><div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com" data-export="true"> <div class="bar-chart "> <div class="highcharts-chart" data-type="bar" data-id="charts45178378" data-bar="true" data-anim="true"></div> </div> <p class="charts-source">Source: The Drum, 2021</p><div class="clearfix"></div></div><h3 id="2" class="bg-title">Key Challenges for Sales Professionals</h3><p><span style="font-weight: 400;">Selling, apparently, is a difficult job. </span><span style="font-weight: 400;">Sales management data </span><span style="font-weight: 400;">show that sales managers face great challenges at work. It is not just about managing sales but also managing people. People can be your leads or your staff. There are </span><a href="/8-proven-ways-to-nurture-leads-and-increase-sales/"><span style="font-weight: 400;">some ways to nurture leads and increase sales</span></a><span style="font-weight: 400;">. But being consistent with them and with other best practices is no small job. On top of that, managers are usually responsible for the lifecycle of a salesperson from onboarding to development. The plate can be very full. </span></p><ul> <li>46% of respondents in a study said that the new digital sales model they adopted during Covid-19 is less effective at reaching and serving customers. (McKinsey, 2020)</li> <li aria-level="1">14% of sales professionals said that <a href="https://blog.hubspot.com/sales/challenges-threatening-salespeople" rel="nofollow">gaining appointments is one of their biggest challenges</a> they encounter in their prospecting efforts.</li> <li>26% struggle to create differentiation from the competition. (HubSpot, 2021)</li> <li aria-level="1">As well, 26% of salespeople find it a challenge for their team to be consistent in executing meetings. (HubSpot, 2021)</li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Maintaining profitability is a concern for 17% of sales professionals. (</span><span style="font-weight: 400;">HubSpot</span><span style="font-weight: 400;">, 2021)</span></li> <li aria-level="1"><span style="font-weight: 400;">20% of sales organizations have less than 75% sales prediction accuracy. (</span><span style="font-weight: 400;">Miller Heiman Group</span><span style="font-weight: 400;">, 2020)</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">30% of respondents point to sales management as a challenge in sales forecasting. (</span><span style="font-weight: 400;">Miller Heiman Group</span><span style="font-weight: 400;">, 2020)</span></li> <li aria-level="1">Seller subjectivity is a concern for 40% of sales operations leaders when it comes to sales forecasting. (Miller Heiman Group, 2020)</li> </ul><p><img class="aligncenter wp-image-281445 lazyload" alt="key challenges of salespeople-2021" width="600" height="366" sizes="(max-width: 600px) 100vw, 600px" data-src="https://financesonline.com/uploads/2021/02/key-challenges-of-salespeople-2021.jpg" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAQAAAADCAQAAAAe/WZNAAAADklEQVR42mNkgAJGDAYAAFEABCaLYqoAAAAASUVORK5CYII=" data-srcset="https://s.financesonline.com/uploads/2021/02/key-challenges-of-salespeople-2021.jpg 1020w, https://s.financesonline.com/uploads/2021/02/key-challenges-of-salespeople-2021-300x183.jpg 300w, https://s.financesonline.com/uploads/2021/02/key-challenges-of-salespeople-2021-768x469.jpg 768w, https://s.financesonline.com/uploads/2021/02/key-challenges-of-salespeople-2021-79x48.jpg 79w, https://s.financesonline.com/uploads/2021/02/key-challenges-of-salespeople-2021-237x145.jpg 237w"></p><p><span style="font-weight: 400;">Sales management reports</span><span style="font-weight: 400;"> show the great challenges being faced today by managers. If you are in the market for sales automation software, it is better to shortlist the ones that could help your struggling colleague. Great ones can automate workflows so sales managers can do more important things like developing the team. Remember that </span><span style="font-weight: 400;">coaching can help salespeople achieve their quota by 10%</span><span style="font-weight: 400;">. Just outsource the tedious and clerical jobs to your friendly AI. </span></p><h3 id="3" class="bg-title">The Sales Profession and Performance</h3><p><span style="font-weight: 400;">Just like any other profession, sales is an art and a science. Not many can get it right the first time. Not everyone seems to like being in the profession. But there are those special people who are built for the job. Some key </span><span style="font-weight: 400;">sales management statistics</span><span style="font-weight: 400;"> below show how rare it is to find a high-performing and happy salesperson. This rarity is exactly what makes them valuable.</span></p><ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Around 10% of the total labor force in the US have selling-related occupations. (SSRN Electronic Journal, 2019)<sup id="back10"></sup></span></li> <li style="font-weight: 400;">Total expenditures for selling activities are close to 5% of the GDP. <span style="font-weight: 400;">(SSRN Electronic Journal, 2019)</span><sup id="back10"></sup></li> <li style="font-weight: 400;">It takes only 30 days for employees to forget 80% of their sales training. (MarketingProfs)<sup id="back11"></sup></li> <li style="font-weight: 400;">17.6% rate their job as outstanding. (Sales Insights Lab, 2020)</li> <li style="font-weight: 400;">47.1% find their job to be “just good.” (Sales Insights Lab, 2020)</li> <li style="font-weight: 400;">Only 24.3% exceeded their quota in 2018. (Sales Insights Lab, 2020)  <sup id="back12"></sup></li> <li style="font-weight: 400;">Only 30.8% generate referrals from existing customers, while a low 7.3% exceeds expectations in this aspect. (CSO Insights, 2019)<sup id="back13"></sup></li> <li>81.6% of top performers spend 4 hours or more on sales-related activities. (Sales Insights Lab, 2020)</li> <li>61% of <a href="https://salesinsightslab.com/sales-research/" rel="nofollow">salespeople consider selling today to be harder</a> than 5 years ago.</li> <li>47% of top performers consistently ask for referrals. (Sales Insights Lab, 2020)</li> <li aria-level="1">Globally, 37% of companies transitioned their field sales to online via video conference and phone because of Covid-19. (McKinsey, 2020)</li> <li>79% of B2B companies are likely to keep the digital shift for 12 months or more after Covid-19. (McKinsey, 2020)</li> </ul><p><span style="font-weight: 400;"><div class="custom-chart" data-anim="true" data-img-script="https://financesonline.com/media/themes/fot/dist/js/vendor/dom-to-image.min.js" data-percent="1"> <div class="line-chart line-chart--big-labels"> <svg class="line-chart-export"> <title>Chart context menu</title> <path fill="#666666" d="M 6 6.5 L 20 6.5 M 6 11.5 L 20 11.5 M 6 16.5 L 20 16.5" class="highcharts-button-symbol" data-z-index="1" stroke="#666666" stroke-width="3"></path> </svg> <div class="highcharts-contextmenu"> <div class="highcharts-menu"> <div class="highcharts-menu-item" data-type="full-screen">View in full screen</div> <div class="highcharts-menu-item" data-type="print">Print chart</div> <hr> <div class="highcharts-menu-item" data-type="png">Download PNG image</div> <div class="highcharts-menu-item" data-type="jpg">Download JPEG image</div> <div class="highcharts-menu-item" data-type="csv">Download CSV</div> <div class="highcharts-menu-item" data-type="xls">Download XLS</div> <div class="highcharts-menu-item" data-type="data">View data table</div> </div> </div> <div class="line-chart__chart"> <h3 class="chartist-header">Selling: Performance and Job Outlook</h3> <div class="line-chart__item"> <div class="line-chart__tooltip">Selling: Performance and Job Outlook<br>of top performers spend 4 hours or more on sales-related activities: <strong>81.6</strong></div> <p>of top performers spend 4 hours or more on sales-related activities</p><span class="bar"><span style="width:81.6%;"></span></span><span class="counter"><span class="counter__item " data-count="81.6"></span>%</span> <div class="clearfix"></div> </div> <div class="line-chart__item"> <div class="line-chart__tooltip">Selling: Performance and Job Outlook<br>of salespeople consider selling today to be harder than 5 years ago: <strong>61</strong></div> <p>of salespeople consider selling today to be harder than 5 years ago</p><span class="bar"><span style="width:61%;"></span></span><span class="counter"><span class="counter__item " data-count="61"></span>%</span> <div class="clearfix"></div> </div> <div class="line-chart__item"> <div class="line-chart__tooltip">Selling: Performance and Job Outlook<br>of top performers consistently ask for referrals: <strong>47</strong></div> <p>of top performers consistently ask for referrals</p><span class="bar"><span style="width:47%;"></span></span><span class="counter"><span class="counter__item " data-count="47"></span>%</span> <div class="clearfix"></div> </div> <div class="line-chart__item"> <div class="line-chart__tooltip">Selling: Performance and Job Outlook<br>of salespeople rate their job as outstanding: <strong>17.6</strong></div> <p>of salespeople rate their job as outstanding</p><span class="bar"><span style="width:17.6%;"></span></span><span class="counter"><span class="counter__item " data-count="17.6"></span>%</span> <div class="clearfix"></div> </div> <p class="chartist-source">Source: Marc Wayshak, 2019</p><div class="clearfix"></div> <span class="designed">Designed by</span> </div> </div> </div></span></p><p><span style="font-weight: 400;">It is not just sales managers that suffer from job difficulties. Salespeople can, too, especially if they are unfortunate enough to be part of an organization that does not invest in training and coaching. Sales is both a people and numbers game. Learning </span><a href="/build-sales-forecast-templates-examples-formulas/"><span style="font-weight: 400;">how to make sales forecasts</span></a><span style="font-weight: 400;"> is well and good, but the relationship game may be harder to teach. Sometimes the pressure to make the numbers is not supplemented by talent development. This does not make happy campers. </span></p><h3 id="4" class="bg-title">The Sales Force Automation Software Market</h3><p><span style="font-weight: 400;">The </span><span style="font-weight: 400;">sales force automation software market</span><span style="font-weight: 400;"> is as fast-growing as it is big. </span><span style="font-weight: 400;">Sales force automation reports </span><span style="font-weight: 400;">indicate that the volume of purchases will continue to rise. It is good to note that although this may be true, adoption risk remains the number one challenge for businesses. This is in the sense that they may buy software or some tech stack, but members don’t use them well. </span></p><ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Sales force automation technology comprises around 55% of the sales technology market. (Oracle, 2019)</span></li> <li style="font-weight: 400;">The sales force automation market size grew by 12.8% at $6.9 billion in 2018, where most growth is related to cloud-based products. <span style="font-weight: 400;">(Oracle, 2019)</span></li> <li>The market value in 2019 was $1.4 billion. It is anticipated to hit $1.65 billion in 2024. (Apps Run The World, 2020)</li> <li>Further, the sales force automation software market is predicted to reach $13.82 billion by 2027 with a CAGR of 8.3%. (Yahoo! Finance, 2020)</li> <li style="font-weight: 400;">57% use sales tools and technologies for lead generation and lead intelligence. (CSO Insights)</li> <li style="font-weight: 400;">56% use sales technology for activity management and tracking. <sup id="back16"></sup>(CSO Insights)</li> <li style="font-weight: 400;">Only 34.6% used predictive lead scoring tools the year the survey was conducted. (CSO Insights)</li> <li style="font-weight: 400;">18.1% plan to purchase predictive lead scoring tools in the following year. <sup id="back16"></sup>(CSO Insights)</li> <li>A tool used in conjunction with sales force automation solutions is marketing automation software. As of July 2020, HubSpot dominates the marketing automation market with a 28.71% share. (Datanyze, 2020)</li> </ul><p><img class="aligncenter wp-image-281446 lazyload" alt="sales force automation solution market size" width="600" height="366" sizes="(max-width: 600px) 100vw, 600px" data-src="https://financesonline.com/uploads/2021/02/sales-force-automation-solution-market-size.jpg" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAQAAAADCAQAAAAe/WZNAAAADklEQVR42mNkgAJGDAYAAFEABCaLYqoAAAAASUVORK5CYII=" data-srcset="https://s.financesonline.com/uploads/2021/02/sales-force-automation-solution-market-size.jpg 1020w, https://s.financesonline.com/uploads/2021/02/sales-force-automation-solution-market-size-300x183.jpg 300w, https://s.financesonline.com/uploads/2021/02/sales-force-automation-solution-market-size-768x469.jpg 768w, https://s.financesonline.com/uploads/2021/02/sales-force-automation-solution-market-size-79x48.jpg 79w, https://s.financesonline.com/uploads/2021/02/sales-force-automation-solution-market-size-237x145.jpg 237w"></p><p><span style="font-weight: 400;">From the last two bits of </span><span style="font-weight: 400;">sales automation statistics</span><span style="font-weight: 400;">,  we can tell that many organizations are still stuck with lagging indicators to measure their performance. This is essential but can be supplemented by predictive analytics. It seems that more and more firms now are getting on the predictive analytics train. Sales managers can use this for effective </span><a href="/reverse-engineer-revenue-goals-ensure-sales-growth-increase-profits/"><span style="font-weight: 400;">lead generation</span></a><span style="font-weight: 400;"> to improve performance. </span></p><h3><strong>Best Sales Force Automation Software</strong></h3><ol> <li><strong>HubSpot Sales.</strong> Sales processes are less arduous with this software, as it automates various stages of the procedure. You can learn more about its capabilities in this <a href="https://reviews.financesonline.com/p/hubspot-sales/">HubSpot Sales review</a>.</li> <li><strong>Sales Creatio.</strong> This platform packs intuitive tools that streamline the sales process from opportunity management to order management. Get to know this software in-depth through our <a href="https://reviews.financesonline.com/p/sales-creatio/">Sales Creatio review</a>.</li> <li><strong>xSellco Repricer.</strong> Staying competitive at all times is possible with this real-time repricing application. Discover more of its functionalities in this <a href="https://reviews.financesonline.com/p/xsellco-price-manager/">xSellco Repricer review</a>.</li> <li><strong>SellerCloud.</strong> If a business has a multichannel operation, this platform can be beneficial to it. Learn how it can help your commercial undertaking in this <a href="https://reviews.financesonline.com/p/sellercloud/">SellerCloud review</a>.</li> <li><strong>Groove.</strong> Sales representatives can do more with this time, as this solution enhances sales and insights with its analytics. This <a href="https://reviews.financesonline.com/p/groove/">Groove review</a> can tell you how it can help your business.</li> </ol><h3 id="5" class="bg-title">Usage of Sales Tools and Technologies</h3><p><span style="font-weight: 400;">As mentioned, not everyone is on the analytics bandwagon just yet. But data shows that high-performing sales teams tend to be more believers than naysayers. </span><a href="/data-analytics/"><span style="font-weight: 400;">Data analytics software</span></a><span style="font-weight: 400;"> can help sales managers find patterns in seemingly disparate data sets. Having this can have a large effect on your business. </span></p><ul> <li style="font-weight: 400;"><span style="font-weight: 400;">In 2015, predictive analytics technology was the 2nd most-sought acquisition for sales development. (TOPO)</span></li> <li>In 2019, sales performance management software revenues hit $1.4 billion. The expectation for 2021 is $1.49 billion. (Apps Run The World, 2020)</li> <li style="font-weight: 400;">Businesses that use analytics efficiently have a 10.5% YOY revenue. (Aberdeen)</li> <li style="font-weight: 400;">Analytics-savvy businesses increase customer satisfaction annually by 8.1%. (Aberdeen)</li> <li style="font-weight: 400;">When businesses use analytics well, they can increase social media mentions by 14.6% annually. <sup id="back17"></sup>(Aberdeen)</li> <li style="font-weight: 400;">94% of high-performing sales teams use analytics for sales performance prediction and measurement. This is a sharp contrast to 70% of other respondents who do not use analytics. (CSO Insights)</li> <li style="font-weight: 400;">76% of world-class sales teams are highly confident in CRM system data in contrast to just 30% of non-high-performing respondents. (CSO Insights)</li> <li style="font-weight: 400;">62.3% of sales organizations only use lagging indicators to measure performance. Only 8% use predictive analytics. (CSO Insights)<sup id="back18"></sup></li> </ul><style> </style><script id="charts42454136" type="application/json"> {"title":"Top 4 Challenges in Sales Forecasting","subtitle":"","source":"Source: Miller Heiman Group, 2020","type":"bar","display":[],"y_units":"percent","gxl":"","gyl":"","lyl":"","data":[{"x":"1","xl":"Seller subjectivity","y":"40","yl":"40%","color":"auto"},{"x":"2","xl":"Insufficient predictive data","y":"75","yl":"75%","color":"auto"},{"x":"3","xl":"Lack of technology","y":"30","yl":"30%","color":"auto"},{"x":"4","xl":"Lack of sales management rigor","y":"30","yl":"30%","color":"auto"}]}</script><div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com" data-export="true"> <div class="bar-chart "> <div class="highcharts-chart" data-type="bar" data-id="charts42454136" data-bar="true" data-anim="true"></div> </div> <p class="charts-source">Source: Miller Heiman Group, 2020</p><div class="clearfix"></div></div><p><span style="font-weight: 400;">From the </span><span style="font-weight: 400;">sales automation data</span><span style="font-weight: 400;"> above, we can say that companies who wish to have an edge over others are likely to prosper with analytics than without. Top sales operations do, and they interface well with their tools. They take care of the human side of things in sales, yet they keep on top of the numbers game through software. Also, the same goes for many business processes. For a more comprehensive understanding, check out what <a href="/comparison-15-leading-business-process-management-software-products/">business process management software </a>can help you out with. </span></p><h3 class="bg-title">From Data to Insights: What to Consider</h3><p>As mentioned, salespeople can forget their training as time passes. And this is a significant loss of investment. That is why many believe that sales force automation platforms are good investments. They don’t apply for leaves. Programs continue to work during weekends. They can keep up with the times. Also, they do what they are told. But they can’t replace good salespeople. They are there only to empower and not take over.</p><p>Researchers caution practitioners that although <a href="/c/sales-force-automation-software/">sales force automation software</a> can provide many possible benefits, these can’t be realized in every organization. This is because sales management tools only provide benefits to the company and end consumers when used correctly. Not every implementation is perfect, and that is why having an expensive program is no guarantee for success. This might be a cliche, but success in this regard is always the right mix of hardware, software, and people.</p><p>There is no denying what the sales force automation statistics show. Top-performing sales operations use technology more and better than under-performing ones. Also, the use of analytics seems to become more rampant soon. Data seem to point out that cloud-based solutions will be on the rise. Choosing the right sales automation software may just take your sales operations to the next level.</p><p> </p><p><strong>References:</strong></p><ol> <li>Digital Commerce 360. (2020, November 20). <em>5 ecommerce data forecasts for 2020</em>. <a href="https://www.digitalcommerce360.com/article/5-ecommerce-data-forecasts-for-2020/" rel="nofollow">Digital Commerce 360</a>.</li> <li>eMarketer. (n.d.). <em>Retail & ecommerce articles</em>. <a href="https://www.emarketer.com/articles/topics/retail-ecommerce?ecid=NL1014" rel="nofollow">eMarketer</a>.</li> <li>Richter, F. (2020, December 2). <em>Infographic: Cyber Monday online sales hit $10.8 billion</em>. <a href="https://www.statista.com/chart/7045/thanksgiving-weekend-e-commerce-sales/" rel="nofollow">Statista</a>.</li> <li>Richter, F. (2020, December 2). <em>Infographic: Cyber Monday online sales hit $10.8 billion</em>. <a href="https://www.statista.com/chart/7045/thanksgiving-weekend-e-commerce-sales/" rel="nofollow">Statista</a>.</li> <li>Forrester. (2019, January). <em>Infographic: Cyber Monday online sales hit $10.8 billion</em>. <a href="https://cache.luxurydaily.com/wp-content/uploads/2019/01/07-Forrester-Luxury-FirstLook-2019.pdf" rel="nofollow">Luxury Daily</a>.</li> <li>Coppola, D. (2021, February 19). <em>B2B e-Commerce in the United States</em>. <a href="https://www.statista.com/topics/4884/b2b-e-commerce-in-the-united-states/" rel="nofollow">Statista</a>.</li> <li>Durfy, L. (2019). <em>The Forrester new Wave™: Sales social engagement tools, Q2 2019</em>. <a href="https://www.postbeyond.com/resources/forrester-new-wave-sset/" rel="nofollow">PostBeyond</a>.</li> <li>Harrison, L., Gavin, R., Plotkin, C. L., & Stanley, J. (2020, July 14). <em>How B2B sales have changed during COVID-19</em>. <a href="https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/how-b2b-sales-have-changed-during-covid-19" rel="nofollow">McKinsey</a>.</li> <li>Voskresensky, V. (2020, July 8). <em>Sales after Covid-19: The pandemic and the sales pipeline</em>. <a href="https://www.forbes.com/sites/forbestechcouncil/2020/07/08/sales-after-covid-19-the-pandemic-and-the-sales-pipeline/?sh=70ee304451c1" rel="nofollow">Forbes</a>.</li> <li>Romagnoli, R. (2021, January 13). <em>How COVID-19 changed e-Commerce: Sales growth and irreversible dependence</em>. <a href="https://www.thedrum.com/opinion/2021/01/13/how-covid-19-changed-e-commerce-sales-growth-and-irreversible-dependence" rel="nofollow">The Drum</a>.</li> <li>Gavin, R., Harrison, L., Plotkin, c. L., Spillecke, D., & Stanley, J. (2020, April 30). <em>The B2B digital inflection point: How sales have changed during COVID-19</em>. <a href="https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/the-b2b-digital-inflection-point-how-sales-have-changed-during-covid-19" rel="nofollow">McKinsey</a>.</li> <li>Richardson. (2021, February 4). <em>Top sales challenges facing salespeople in 2020 [New data]</em>. <a href="https://blog.hubspot.com/sales/challenges-threatening-salespeople" rel="nofollow">HubSpot</a>.</li> <li>Miller Heiman Group. (2020, January 23). <em>The top four challenges in sales forecasting—and how to right them</em>. <a href="https://www.millerheimangroup.com/resources/blog/the-top-four-challenges-in-sales-forecasting-and-how-to-right-them/" rel="nofollow">Miller Heiman Group</a>.</li> <li>Misra, S. (2019). Selling and sales management. <a href="https://doi.org/10.2139/ssrn.3402594" rel="nofollow"><em>SSRN Electronic Journal</em></a>.</li> <li>Ballance, C. (2014, April 16). <em>How to use mobile technology to improve sales and marketing alignment</em>. <a href="https://www.marketingprofs.com/articles/2014/24929/how-to-use-mobile-technology-to-improve-sales-and-marketing-alignment" rel="nofollow">MarketingProfs</a>.</li> <li>Wayshak, M. (2020, March 17). <em>18 new sales statistics you need to know about right now!</em> <a href="https://salesinsightslab.com/sales-research/" rel="nofollow">Sales Insights Lab</a>.</li> <li>CSO Insights. (2019). <em>2018-2019 sales performance report</em>. <a href="https://www.csoinsights.com/wp-content/uploads/sites/5/2018/12/2018-2019-Sales-Performance-Report.pdf" rel="nofollow">CSO Insights</a>.</li> <li>Oracle. (2019). <em>Gartner magic quadrant for sales force automation 2019</em>. <a href="https://go.oracle.com/LP=83373?elqCampaignId=214919" rel="nofollow">Oracle</a>.</li> <li>Pang, A., Markovski, M., & Trifunovski, N. M. (2020, November 6). <em>Top 10 SPM software vendors, market size and market forecast 2019-2024</em>. <a href="https://www.appsruntheworld.com/top-10-sales-performance-management-software-vendors-and-market-forecast/" rel="nofollow">Apps Run The World</a>.</li> <li>Grand View Research. (2020, June 30). <em>Sales force automation software market size worth $13.82 billion by 2027</em>. <a href="https://finance.yahoo.com/news/sales-force-automation-software-market-083500927.html" rel="nofollow">Yahoo! Finance</a>.</li> <li>CSO Insights. (2018). <em>2018 sales operations optimization study</em>. <a href="https://pleinairestrategies.com/wp-content/uploads/2018/06/CSO-2018-Operations-Optimization-Study.pdf" rel="nofollow">PleinAire Strategies</a>.</li> <li>Datanyze. (2020). <em>Marketing automation market share</em>. <a href="https://www.datanyze.com/market-share/marketing-automation--3" rel="nofollow">Datanyze</a>.</li> <li>Gonzalez, B. (2018). <em>Sales development technology: The stack emerges</em>. <a href="https://blog.topohq.com/sales-development-technology-the-stack-emerges/" rel="nofollow">TOPO</a>.</li> <li>Aberdeen. (2016, February 2). <em>Misinterpreting customer data: Good data can’t save bad marketing</em>. <a href="https://www.aberdeen.com/cmo-essentials/misinterpreting-customer-data-good-data-cant-save-bad-marketing/" rel="nofollow">Aberdeen</a>.</li> <li>CSO Insights. (2017, February). <em>Sales managers overwhelmed and underdeveloped</em>. <a href="https://www.csoinsights.com/wp-content/uploads/sites/5/2017/02/CSO-Insights-Sales-Managers-Overwhelmed-and-Underdeveloped.pdf" rel="nofollow">CSO Insights</a>.</li> <li>CSO Insights. (2018). <em>Sales talent study</em>. <a href="https://www.csoinsights.com/wp-content/uploads/sites/5/2018/09/2018-Sales-Talent-Study-Summary-FINAL-as-of-8.21.2018-1.pdf" rel="nofollow">CSO Insights</a>.</li> </ol> <div id="fot-social" class="fot-social" data-id="164162" data-type="post" data-url="https://financesonline.com/online-sales-management-statistics/" style="opacity: 0;"> <div class="fot-social__el fot-social__el--network "> <span class="icon icon--network"></span> <span class="count">476<span class="shares"> shares</span></span> </div> <a class="fot-social__el fb fb-button" href="https://www.facebook.com/sharer/sharer.php?u=https://financesonline.com/online-sales-management-statistics/" target="_blank"> <div> <span class="icon icon--fb"></span> <span class="txt">Share</span> </div> <span class="count">267</span> </a> <a class="fot-social__el tw" href="http://twitter.com/share?url=https://financesonline.com/online-sales-management-statistics/" target="_blank"> <div> <span class="icon icon--tw"></span> <span class="txt">Tweet</span> </div> <span class="count">160</span> </a> <a class="fot-social__el li" href="https://www.linkedin.com/shareArticle?mini=true&url=https://financesonline.com/online-sales-management-statistics/" target="_blank"> <div> <span class="icon icon--in"></span> <span class="txt">Share</span> </div> <span class="count">49</span> </a> </div> <div id="fot-social-inline" class="fot-social fot-social--inline"> <a class="fot-social__el fb fb-button" href="https://www.facebook.com/sharer/sharer.php?u=https://financesonline.com/online-sales-management-statistics/" target="_blank"> <span> <span class="icon icon--fb"></span> <span class="txt">Share</span> </span> <span class="count">267</span> </a> <a class="fot-social__el tw" href="http://twitter.com/share?url=https://financesonline.com/online-sales-management-statistics/" target="_blank"> <span> <span class="icon icon--tw"></span> <span class="txt">Tweet</span> </span> <span class="count">160</span> </a> <a class="fot-social__el li" href="https://www.linkedin.com/shareArticle?mini=true&url=https://financesonline.com/online-sales-management-statistics/" target="_blank"> <span> <span class="icon icon--in"></span> <span class="txt">Share</span> </span> <span class="count">49</span> </a> <div class="fot-social__el fot-social__el--network "> <span class="icon icon--network"></span> <span class="count">476<span class="shares"> shares</span></span> </div> </div> <div class="single-page__author"> <div class="single-page__avatar"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2020/07/adam_goldberg.jpeg?width=100&token=j37e56Vy4jDSXy0Pr_Pn4A" alt="Adam Goldberg" class="lazyload" onerror="this.onerror=null; this.src='https://financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg'" > </div> <div class="single-page__author__desc"> <h4>By <a href="/author/adam/" title="Adam Goldberg">Adam Goldberg</a></h4> <p>Adam Goldberg is a senior market research analyst and one of the key customer experience technology and CRM pioneers working for the FinancesOnline review team. He has been cooperating with FinancesOnline for over 5 years now. During that time Andrew has analyzed more than 2,000 CRM solutions and he鈥檚 well-known for his honest reviews and his unique perspective on challenges and opportunities posed by customer-centric innovation. He鈥檚 a strong believer in business process automation and the role it plays in customer data management, conversational intelligence, and customer engagement. His work has been mentioned in many major publications and media sites, including MSN, Springer, TheNextWeb, and CIO.</p> </div> <div class="clearfix"></div> </div> </div> <div class="fot-sidebar col col--25 col--sm"> <div id="sidebar-top3" class="fot-sidebar__top3"> <div class="fot-sidebar__top3__close"> <span></span> <span></span> </div> <p> Top Mobile Marketing Software of 2024 <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </p> <div class="fot-sidebar__rank"> <a href="https://reviews.financesonline.com/p/searchadshq/" title="searchadshq" class="rank-item"> <span class="rank-item__pos">1.</span> <div class="rank-item__img"> <img width="220" height="90" class="lazyload" alt="SplitMetrics" data-src="https://financesonline.com/uploads/2022/02/SearchAdsHQ-400x180-new-220x90.png" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" /> </div> </a> <a href="https://reviews.financesonline.com/p/mobile-text-alerts/" title="mobile-text-alerts" class="rank-item"> <span class="rank-item__pos">2.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Mobile Text Alerts" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2021/01/mobile-text-alerts-logo-220x90.png 220w, https://s.financesonline.com/uploads/2021/01/mobile-text-alerts-logo-300x123.png 300w, https://s.financesonline.com/uploads/2021/01/mobile-text-alerts-logo-93x38.png 93w, https://s.financesonline.com/uploads/2021/01/mobile-text-alerts-logo-354x145.png 354w, https://s.financesonline.com/uploads/2021/01/mobile-text-alerts-logo.png 440w" /> </div> </a> <a href="https://reviews.financesonline.com/p/sharpspring/" title="sharpspring" class="rank-item"> <span class="rank-item__pos">3.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="SharpSpring from Constant Contact" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2022/02/vpd9ea204c30b6d0b97e79d47d5eda674b-220x90.png 220w, https://s.financesonline.com/uploads/2022/02/vpd9ea204c30b6d0b97e79d47d5eda674b-300x123.png 300w, https://s.financesonline.com/uploads/2022/02/vpd9ea204c30b6d0b97e79d47d5eda674b-93x38.png 93w, https://s.financesonline.com/uploads/2022/02/vpd9ea204c30b6d0b97e79d47d5eda674b-354x145.png 354w, https://s.financesonline.com/uploads/2022/02/vpd9ea204c30b6d0b97e79d47d5eda674b.png 440w" /> </div> </a> </div> <div class="fot-sidebar__best-btn"> <a href="https://comparisons.financesonline.com/searchadshq-vs-mobile-text-alerts-vs-sharpspring" title="Compare best tools" class="btn btn--blue-hover">COMPARE BEST TOOLS</a> </div> </div> </div> <div class="clearfix"></div> </div> <div style="margin-top: 15px"> Page last modified <time datetime="2024-11-21T11:51:30+00:00" title="2024-11-21 11:51:30">2024-11-21</time> </div> </div> </div> <div class="row"> <div class="news-tabs tabs"> <div class="news-tabs__content" data-items="2"> <div class="news-tabs__content-inner main-container tabs-content active"> <div id="related-posts-carousel" class="single-page-fixer glide"> <h3>Related posts</h3> <div data-glide-el="track" class="news-carousel glide__track"> <div class="glide__slides"> <div class="news-tabs__item item glide__slide"> <div class="news-tabs__news"> <a href="/online-payment-software-statistics/"> <img src="https://financesonline.com/uploads/2021/12/online-payment-gateway-232x120.jpg" alt="51 Key Online Payment Software Statistics You Must Learn: 2024 Data Analysis & Market Share" class="lazyload"> </a> <div class="news-tabs__news-content"> <p class="news-title"> <a href="/online-payment-software-statistics/" title="51 Key Online Payment Software Statistics You Must Learn: 2024 Data Analysis & Market Share"> 51 Key Online Payment Software Statistics You Must Learn: 2024 Data Analysis & Market Share </a> </p> <span class="category">Category: Research</span> </div> </div> <div class="news-tabs__news"> <a href="/webinar-statistics/"> <img src="https://financesonline.com/uploads/2021/04/webinar-statistics-232x120.jpg" alt="55 Webinar Statistics You Must Learn: 2024 Market Share & Data Analysis" class="lazyload"> </a> <div class="news-tabs__news-content"> <p class="news-title"> <a href="/webinar-statistics/" title="55 Webinar Statistics You Must Learn: 2024 Market Share & Data Analysis"> 55 Webinar Statistics You Must Learn: 2024 Market Share & Data Analysis </a> </p> <span class="category">Category: B2B News</span> </div> </div> <div class="news-tabs__news"> <a href="/gig-economy-statistics/"> <img src="https://financesonline.com/uploads/2021/04/gig-economy-statistics-232x120.jpg" alt="40 Gig Economy Statistics You Must Learn: 2024 Market Share & Data Analysis" class="lazyload"> </a> <div class="news-tabs__news-content"> <p class="news-title"> <a href="/gig-economy-statistics/" title="40 Gig Economy Statistics You Must Learn: 2024 Market Share & Data Analysis"> 40 Gig Economy Statistics You Must Learn: 2024 Market Share & Data Analysis </a> </p> <span class="category">Category: B2B News</span> </div> </div> <div class="news-tabs__news"> <a href="/pos-statistics/"> <img src="https://financesonline.com/uploads/2020/04/POS-statistics-232x120.jpg" alt="70 POS Statistics You Must Learn: 2024 Data Analysis & Market Share" class="lazyload"> </a> <div class="news-tabs__news-content"> <p class="news-title"> <a href="/pos-statistics/" title="70 POS Statistics You Must Learn: 2024 Data Analysis & Market Share"> 70 POS Statistics You Must Learn: 2024 Data Analysis & Market Share </a> </p> <span class="category">Category: B2B News</span> </div> </div> </div><div class="news-tabs__item item glide__slide"> <div class="news-tabs__news"> <a href="/marketing-statistics/"> <img src="https://financesonline.com/uploads/2019/11/important-marketing-statistics-232x120.jpg" alt="257 Marketing Statistics You Must See: 2021 Data Analysis & Market Share" class="lazyload"> </a> <div class="news-tabs__news-content"> <p class="news-title"> <a href="/marketing-statistics/" title="257 Marketing Statistics You Must See: 2021 Data Analysis & Market Share"> 257 Marketing Statistics You Must See: 2021 Data Analysis & Market Share </a> </p> <span class="category">Category: B2B News</span> </div> </div> <div class="news-tabs__news"> <a href="/online-payments-statistics/"> <img src="https://financesonline.com/uploads/2019/07/payment-gateway-statistics-232x120.jpg" alt="64 Key Online Payments Statistics: 2021 Market Share & Data Analysis" class="lazyload"> </a> <div class="news-tabs__news-content"> <p class="news-title"> <a href="/online-payments-statistics/" title="64 Key Online Payments Statistics: 2021 Market Share & Data Analysis"> 64 Key Online Payments Statistics: 2021 Market Share & Data Analysis </a> </p> <span class="category">Category: B2B News</span> </div> </div> <div class="news-tabs__news"> <a href="/c/marketing-automation-software/"> <img src="https://financesonline.com/uploads/2020/04/Marketing-Automation-Software-Guide-1-232x120.png" alt="Best Marketing Automation Software in 2024" class="lazyload"> </a> <div class="news-tabs__news-content"> <p class="news-title"> <a href="/c/marketing-automation-software/" title="Best Marketing Automation Software in 2024"> Best Marketing Automation Software in 2024 </a> </p> </div> </div> <div class="news-tabs__news"> <a href="/cloud-inventory-management-software/"> <img src="https://financesonline.com/uploads/2022/03/cloud-inventory-management-software-1-232x120.jpg" alt="List of Top 15 Cloud Inventory Management Software for 2024" class="lazyload"> </a> <div class="news-tabs__news-content"> <p class="news-title"> <a href="/cloud-inventory-management-software/" title="List of Top 15 Cloud Inventory Management Software for 2024"> List of Top 15 Cloud Inventory Management Software for 2024 </a> </p> <span class="category">Category: B2B News</span> </div> </div> <div class="news-tabs__news"> <a href="/top-10-ecommerce-software-systems/"> <img src="https://financesonline.com/uploads/2017/03/ec-232x120.jpg" alt="10 Best eCommerce Software Systems in 2024" class="lazyload"> </a> <div class="news-tabs__news-content"> <p class="news-title"> <a href="/top-10-ecommerce-software-systems/" title="10 Best eCommerce Software Systems in 2024"> 10 Best eCommerce Software Systems in 2024 </a> </p> <span class="category">Category: B2B News</span> </div> </div> <div class="news-tabs__news"> <a href="/salesforce-service-cloud-servicenow-comparison/"> <img src="https://financesonline.com/uploads/2022/04/customer-support-software-1-232x120.jpg" alt="Salesforce Service Cloud vs. ServiceNow: 2024 Comparison of Features, Pricing & Integrations" class="lazyload"> </a> <div class="news-tabs__news-content"> <p class="news-title"> <a href="/salesforce-service-cloud-servicenow-comparison/" title="Salesforce Service Cloud vs. ServiceNow: 2024 Comparison of Features, Pricing & Integrations"> Salesforce Service Cloud vs. ServiceNow: 2024 Comparison of Features, Pricing & Integrations </a> </p> <span class="category">Category: B2B News</span> </div> </div> <div class="news-tabs__news"> <a href="/top-15-backup-software-systems-comparison-popular-solutions/"> <img src="https://financesonline.com/uploads/2020/01/data-backup-feat-img-1-232x120.jpg" alt="15 Best Backup Software Systems in 2024: Comparison of Popular Solutions" class="lazyload"> </a> <div class="news-tabs__news-content"> <p class="news-title"> <a href="/top-15-backup-software-systems-comparison-popular-solutions/" title="15 Best Backup Software Systems in 2024: Comparison of Popular Solutions"> 15 Best Backup Software Systems in 2024: Comparison of Popular Solutions </a> </p> <span class="category">Category: B2B News</span> </div> </div> <div class="news-tabs__news"> <a href="/12-best-event-management-software-for-venues-restaurants/"> <img src="https://financesonline.com/uploads/2019/05/Event-Management-Software-232x120.jpg" alt="12 Best Event Management Software for Venues & Restaurants in 2024" class="lazyload"> </a> <div class="news-tabs__news-content"> <p class="news-title"> <a href="/12-best-event-management-software-for-venues-restaurants/" title="12 Best Event Management Software for Venues & Restaurants in 2024"> 12 Best Event Management Software for Venues & Restaurants in 2024 </a> </p> <span class="category">Category: B2B News</span> </div> </div> </div><div class="news-tabs__item item glide__slide"> <div class="news-tabs__news"> <a href="/list-10-best-help-desk-software-tools/"> <img src="https://financesonline.com/uploads/2020/01/best-help-desk-software-1-232x120.jpg" alt="List of 10 Best Help Desk Software Tools in 2024" class="lazyload"> </a> <div class="news-tabs__news-content"> <p class="news-title"> <a href="/list-10-best-help-desk-software-tools/" title="List of 10 Best Help Desk Software Tools in 2024"> List of 10 Best Help Desk Software Tools in 2024 </a> </p> <span class="category">Category: B2B News</span> </div> </div> <div class="news-tabs__news"> <a href="/invoicing-software-analysis-features-types-benefits-pricing/"> <img src="https://financesonline.com/uploads/2019/02/Invoicing-Software-232x120.jpg" alt="What is Invoicing Software? Analysis of Features, Types, Benefits and Pricing in 2024" class="lazyload"> </a> <div class="news-tabs__news-content"> <p class="news-title"> <a href="/invoicing-software-analysis-features-types-benefits-pricing/" title="What is Invoicing Software? Analysis of Features, Types, Benefits and Pricing in 2024"> What is Invoicing Software? Analysis of Features, Types, Benefits and Pricing in 2024 </a> </p> <span class="category">Category: B2B News</span> </div> </div> <div class="news-tabs__news"> <a href="/time-tracking-software-analysis-features-benefits-pricing/"> <img src="https://financesonline.com/uploads/2017/11/tt-232x120.jpeg" alt="What Is Time Tracking Software? Analysis of Features, Benefits and Pricing in 2024" class="lazyload"> </a> <div class="news-tabs__news-content"> <p class="news-title"> <a href="/time-tracking-software-analysis-features-benefits-pricing/" title="What Is Time Tracking Software? Analysis of Features, Benefits and Pricing in 2024"> What Is Time Tracking Software? Analysis of Features, Benefits and Pricing in 2024 </a> </p> <span class="category">Category: B2B News</span> </div> </div> <div class="news-tabs__news"> <a href="/best-construction-management-tools/"> <img src="https://financesonline.com/uploads/2022/08/construction-management-software-232x120.jpg" alt="20 Best Construction Management Tools in 2024" class="lazyload"> </a> <div class="news-tabs__news-content"> <p class="news-title"> <a href="/best-construction-management-tools/" title="20 Best Construction Management Tools in 2024"> 20 Best Construction Management Tools in 2024 </a> </p> <span class="category">Category: B2B News</span> </div> </div> <div class="news-tabs__news"> <a href="/pros-and-cons-of-shipbob/"> <img src="https://financesonline.com/uploads/2020/01/shipbob-232x120.jpg" alt="Pros and Cons of ShipBob: Analysis of a Top Ecommerce Software" class="lazyload"> </a> <div class="news-tabs__news-content"> <p class="news-title"> <a href="/pros-and-cons-of-shipbob/" title="Pros and Cons of ShipBob: Analysis of a Top Ecommerce Software"> Pros and Cons of ShipBob: Analysis of a Top Ecommerce Software </a> </p> <span class="category">Category: B2B News</span> </div> </div> <div class="news-tabs__news"> <a href="/activebatch-pricing-plans/"> <img src="https://financesonline.com/uploads/2020/01/it-management-software-232x120.jpg" alt="ActiveBatch Pricing Plans: What’s Included in the Quote-Based Licensing Cost?" class="lazyload"> </a> <div class="news-tabs__news-content"> <p class="news-title"> <a href="/activebatch-pricing-plans/" title="ActiveBatch Pricing Plans: What’s Included in the Quote-Based Licensing Cost?"> ActiveBatch Pricing Plans: What’s Included in the Quote-Based Licensing Cost? </a> </p> <span class="category">Category: B2B News</span> </div> </div> <div class="news-tabs__news"> <a href="/top-15-crm-software-enterprises-analysis-leading-systems/"> <img src="https://financesonline.com/uploads/2017/08/crm2-232x120.jpg" alt="15 Best CRM Software for Enterprises: Analysis of Leading Systems" class="lazyload"> </a> <div class="news-tabs__news-content"> <p class="news-title"> <a href="/top-15-crm-software-enterprises-analysis-leading-systems/" title="15 Best CRM Software for Enterprises: Analysis of Leading Systems"> 15 Best CRM Software for Enterprises: Analysis of Leading Systems </a> </p> <span class="category">Category: B2B News</span> </div> </div> <div class="news-tabs__news"> <a href="/workbright-pricing/"> <img src="https://financesonline.com/uploads/2020/08/workbright-pricing-featured-232x120.jpg" alt="WorkBright Pricing Packages: What鈥檚 Included in the Subscription Plans?" class="lazyload"> </a> <div class="news-tabs__news-content"> <p class="news-title"> <a href="/workbright-pricing/" title="WorkBright Pricing Packages: What鈥檚 Included in the Subscription Plans?"> WorkBright Pricing Packages: What鈥檚 Included in the Subscription Plans? </a> </p> <span class="category">Category: B2B News</span> </div> </div> </div> </div> </div> <div class="glide__bullets" data-glide-el="controls[nav]"> <button class="glide__bullet" data-glide-dir="=0"></button> <button class="glide__bullet" data-glide-dir="=1"></button> <button class="glide__bullet" data-glide-dir="=2"></button> </div> </div> </div> </div> </div> <div class="clearfix"></div> </div> <div class="main-container main-container--post"> <div class="row"> <div class="col col--75 col--sm"> <div id="respond" class="comments-box"> <h3>Leave a comment!</h3> <form action="https://financesonline.com/wp-comments-post.php" method="post" id="commentform" class="comments-box__form"> <p>Add your comment below.</p> <p>Be nice. Keep it clean. Stay on topic. No spam.</p> <div class="comments-box__row"> <input type="text" name="author" id="author" value="" size="22" tabindex="1" class="comments-box__input" placeholder="Name (required)" required> <input type="text" name="email" id="email" value="" size="22" tabindex="2" class="comments-box__input" placeholder="Mail (will not be published)"> </div> <div> <input type='hidden' name='comment_post_ID' value='164162' id='comment_post_ID' /> <input type='hidden' name='comment_parent' id='comment_parent' value='0' /> <input type="hidden" name="redirect_to" value="/online-sales-management-statistics/" /></div> <p><textarea autocomplete="new-password" id="g870abf955" name="g870abf955" cols="100%" rows="15" tabindex="4" class="comments-box__textarea"></textarea><textarea id="comment" aria-label="hp-comment" aria-hidden="true" name="comment" autocomplete="new-password" style="padding:0 !important;clip:rect(1px, 1px, 1px, 1px) !important;position:absolute !important;white-space:nowrap !important;height:1px !important;width:1px !important;overflow:hidden !important;" tabindex="-1"></textarea><script data-noptimize>document.getElementById("comment").setAttribute( "id", "a282395c7b0b598405c0da9428c98887" );document.getElementById("g870abf955").setAttribute( "id", "comment" );</script></p> <p><input name="submit" class="comments-box__btn comments-box__submit btn" type="submit" id="submit" tabindex="5" value="Post Comment"> <input type="hidden" name="comment_post_ID" value="164162" /> </p> </form> </div> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> </div> <div id="back-to-top" class="btn btn--top" title="Go to top"><span class="icon icon--arrow-down"></span>TOP</div> <div id="why-fo-free" class="fot-modal why-fo-free-modal"> <div class="fot-modal__close"><span></span><span></span></div> <h3> <img width="30" height="30" class="why_fo_free_modal_img" alt="Why is FinancesOnline free?" srcset="https://financesonline.com/media/themes/fot/dist/img/information.png 1x,https://financesonline.com/media/themes/fot/dist/img/information@2x.png 2x" src="https://financesonline.com/media/themes/fot/dist/img/information.png"> Why is FinancesOnline free? </h3> <p>FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we鈥檙e not limited only to the ones that pay us, and all software providers have an <a href="/scoring-methodology/" title="Scoring methodology">equal opportunity</a> to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.</p> </div> <script> window.addEventListener('FoExitPopupScriptLoaded', function() { fo_show_ep(); }); </script> <div id="ad-banner" class="side-banner" data-taxonomy="category_apps" data-terms="128, 105"> <div id="close-banner" class="side-banner__close"><span></span><span></span></div> </div> <style> .footer li { width: 100%!important; float:none; } @media screen and (min-width: 481px) { .footer ul { display: block!important; } } @media screen and (max-width: 480px) { .footer ul { margin-bottom: 0; display: none; } .footer li { width: 50%!important; float:left; } .footer ul:after { content: ''; clear: both; display: block; } .footer__heading { cursor:pointer; } } </style> <div class="footer"> <div class="main-container main-container--post"> <div class="col col--50 col--sm"> <a href="https://financesonline.com" title="FinancesOnline Homepage" class="footer__title"><span>Finances</span>Online</a> <p><strong>EU Office:</strong> Grojecka 70/13 Warsaw, 02-359 Poland</p> <p><strong>US Office:</strong> 120 St James Ave Floor 6, Boston, MA 02116</p> <a href="/add-product/" class="btn btn--listed" title="Get listed page"><span class="icon icon--add"></span>GET LISTED</a> </div> <div class="col col--50 col--sm"> <div class="col col--33 col--sm"> <div class="footer__heading">Company</div> <ul> <li><a href="/about-us/" title="About Us">About Us</a></li> <li><a href="/contact-us/" title="Contact Us">Contact Us</a></li> <li><a href="/add-product/" title="Add Your Product">Add Your Product</a></li> <li><a href="/careers/" title="Careers">Careers</a></li> <li><a href="/research-center/" title="Research Center">Research Center</a></li> <li><a href="/research-team/" title="Research Team">Research Team</a></li> </ul> </div> <div class="col col--33 col--sm"> <div class="footer__heading">Policies</div> <ul> <li><a href="/terms-of-use/" title="Terms of Use">Terms of Use</a></li> <li><a href="/privacy-policy/" title="Privacy Policy">Privacy Policy</a></li> <li><a href="/cookies-policy/" title="Cookies Policy">Cookies Policy</a></li> <li><a href="/scoring-methodology/" title="Scoring Methodology">Scoring Methodology</a></li> <li><a href="/ccpa/" title="Do not sell my personal information">Do not sell my personal information</a></li> </ul> </div> <div class="col col--33 col--sm"> <div class="footer__heading">Content</div> <ul> <li><a href="/write-for-us/" title="Write For Us">Write For Us</a></li> <li><a href="/software-for-small-business/" title="For Small Business">For Small Business</a></li> <li><a href="/topapps/" title="Top Software">Top Software</a></li> <li><a href="https://reviews.financesonline.com/" title="Software reviews">Software reviews</a></li> <li><a href="https://comparisons.financesonline.com/" title="Software comparisons">Software comparisons</a></li> <li><a href="https://alternatives.financesonline.com/" title="Software alternatives">Software alternatives</a></li> </ul> </div> </div> <div class="clearfix"></div> </div> <div class="footer__copyright"> <div class="main-container main-container--post"> <p class="mini-hide">Copyright 漏 2024 FinancesOnline. All B2B Directory Rights Reserved.</p> <div class="footer__sm"> <a href="https://www.facebook.com/FinancesOnline" class="footer__sm-item icon icon--fb" title="FinancesOnline.com Facebook" target="_blank" rel="noopener"></a> <a href="https://twitter.com/Financesonline" class="footer__sm-item icon icon--tw" title="FinancesOnline.com Twitter" target="_blank" rel="noopener"></a> <a href="https://www.linkedin.com/company/financesonline-com" class="footer__sm-item icon icon--in" title="FinancesOnline.com LinkedIn" target="_blank" rel="noopener"></a> </div> <div class="clearfix"></div> </div> </div> </div> <link rel='stylesheet' id='highcharts-css-css' href='https://s.financesonline.com/media/themes/fot/dist/css/highcharts-charts.min.css?ver=78.89' type='text/css' media='none' onload='if(media!="all")media="all"' /> <noscript><link rel='stylesheet' id='highcharts-css-css' href='https://s.financesonline.com/media/themes/fot/dist/css/highcharts-charts.min.css?ver=78.89' type='text/css' media='all' /> </noscript><link rel='stylesheet' id='fo-social-buttons-css-css' href='https://financesonline.com/media/plugins/fo-social/css/social-buttons.css?ver=1.2.6' type='text/css' media='none' onload='if(media!="all")media="all"' /> <noscript><link rel='stylesheet' id='fo-social-buttons-css-css' href='https://financesonline.com/media/plugins/fo-social/css/social-buttons.css?ver=1.2.6' type='text/css' media='all' /> </noscript><script data-noptimize> loadjs=function(){var h=function(){},c={},u={},f={};function o(e,n){if(e){var r=f[e];if(u[e]=n,r)for(;r.length;)r[0](e,n),r.splice(0,1)}}function l(e,n){e.call&&(e={success:e}),n.length?(e.error||h)(n):(e.success||h)(e)}function d(r,t,s,i){var c,o,e=document,n=s.async,u=(s.numRetries||0)+1,f=s.before||h,l=r.replace(/[\?|#].*$/,""),a=r.replace(/^(css|img)!/,"");i=i||0,/(^css!|\.css$)/.test(l)?((o=e.createElement("link")).rel="stylesheet",o.href=a,(c="hideFocus"in o)&&o.relList&&(c=0,o.rel="preload",o.as="style")):/(^img!|\.(png|gif|jpg|svg|webp)$)/.test(l)?(o=e.createElement("img")).src=a:((o=e.createElement("script")).src=r,o.async=void 0===n||n),!(o.onload=o.onerror=o.onbeforeload=function(e){var n=e.type[0];if(c)try{o.sheet.cssText.length||(n="e")}catch(e){18!=e.code&&(n="e")}if("e"==n){if((i+=1)<u)return d(r,t,s,i)}else if("preload"==o.rel&&"style"==o.as)return o.rel="stylesheet";t(r,n,e.defaultPrevented)})!==f(r,o)&&e.head.appendChild(o)}function r(e,n,r){var t,s;if(n&&n.trim&&(t=n),s=(t?r:n)||{},t){if(t in c)throw"LoadJS";c[t]=!0}function i(n,r){!function(e,t,n){var r,s,i=(e=e.push?e:[e]).length,c=i,o=[];for(r=function(e,n,r){if("e"==n&&o.push(e),"b"==n){if(!r)return;o.push(e)}--i||t(o)},s=0;s<c;s++)d(e[s],r,n)}(e,function(e){l(s,e),n&&l({success:n,error:r},e),o(t,e)},s)}if(s.returnPromise)return new Promise(i);i()}return r.ready=function(e,n){return function(e,r){e=e.push?e:[e];var n,t,s,i=[],c=e.length,o=c;for(n=function(e,n){n.length&&i.push(e),--o||r(i)};c--;)t=e[c],(s=u[t])?n(t,s):(f[t]=f[t]||[]).push(n)}(e,function(e){l(n,e)}),r},r.done=function(e){o(e,[])},r.reset=function(){c={},u={},f={}},r.isDefined=function(e){return e in c},r}(); </script><script async="" type='text/javascript' src='https://financesonline.com/media/plugins/fo-social/js/social-buttons.min.js?ver=1.2.6' id='fo-social-buttons-js-js'></script> <script data-noptimize> loadjs("https:\/\/financesonline.com\/media\/plugins\/fo-optimizations\/js\/sentry-6.17.9.min.js", function() { Sentry.init({ dsn: "https:\/\/086a3f82ec284134878e01085f6170e5@sentry.io\/1217238", environment: "production", blacklistUrls: [ // Facebook flakiness /graph\.facebook\.com/i, // Facebook blocked /connect\.facebook\.net\/en_US\/all\.js/i, // Woopra flakiness /eatdifferent\.com\.woopra-ns\.com/i, ] }); Sentry.setExtra("screenWith", window.screen.width); Sentry.setExtra("screeHeight", window.screen.height); Sentry.setExtra("devicePixelRatio", window.devicePixelRatio); }); </script> <script data-noptimize> loadjs(["\/wp-includes\/js\/comment-reply.min.js"]);loadjs(["https:\/\/s.financesonline.com\/media\/themes\/fot\/dist\/js\/vendor\/jquery-3.5.1.min.js?v=1.0#async"], function() {loadjs(["https:\/\/s.financesonline.com\/media\/themes\/fot\/dist\/js\/single-page.bundle.min.js?v=78.89#async","https:\/\/s.financesonline.com\/media\/themes\/fot\/dist\/js\/common.bundle.min.js?v=78.89#async","https:\/\/s.financesonline.com\/media\/themes\/fot\/dist\/js\/highcharts.bundle.min.js?v=2#async"], function() {loadjs(["https:\/\/s.financesonline.com\/media\/themes\/fot\/dist\/js\/highcharts.min.js?v=78.89#async"], function() {loadjs([], function() {loadjs([], function() {});});});});}); </script> </body> </html>

CINXE.COM

55 Online Sales Management Statistics You Must Learn: 2021 Data Analysis & Market Share - Financesonline.com