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<p>Adafruit ESP32-C6 Feather - STEMMA QT</p> <p class="price">$14.95</p> </div> </a> </div> </div> </div> </div> </li> <li> <a href="/explore">Gift Ideas</a> </li> <li> <a href="/new">What's New</a> </li> </ul> </div> <div class="right-content"> <div class="search-wrapper"> <form action="/search" method="get" role="search"> <input id="search" aria-labelledby="searchBtn" type="text" name="q" autocapitalize="none" spellcheck="false" autocomplete="off" data-page="" data-app-id="W9DMM4OTH0" data-app-key="e613bcda3453b9ef887e2724362f9e57" data-app-index="learn_guides_production" data-app-uri="https://learn.adafruit.com"> <button type="submit" id="searchBtn"><span class="sr-only">Search</span><i class="fa fa-search"></i></button> </form> </div> </div> </div> </div> </header> </div> <div class="main-container container" id="main" role="main" tabindex="-1"> <div id="full-overlay"></div> <div class="dataPage"><div class="dataPage"> <h1>Shipping & Returns</h1> <hr> <div class="row"> <div class="col-lg-6 col-md-12"> <p class="mobile-text-wrapper"><strong>ALL ORDERS SHIP FROM THE ADAFRUIT FACTORY, BROOKLYN, NY, USA. WE SHIP <a href="https://blog.adafruit.com/2015/07/01/state-of-the-fruit-adafruit-shipping-stats-for-june-ups-usps-makerbusiness/">FAST</a>!</strong></p> <h2 id="processing-and-shipping-times">Processing & Shipping times</h2> <lite-youtube videoid="c-v9QQne6YQ" title="Checking Your Order Status on Adafruit.com @adafruit #adafruit" style="background-image: url(https://cdn-shop.adafruit.com/ytimg/vi/c-v9QQne6YQ/hqdefault.jpg)" params="" > <a href="https://www.youtube.com/watch?v=c-v9QQne6YQ" class="lyt-playbtn" title="Play video"> <span class="lyt-visually-hidden">Play video: Checking Your Order Status on Adafruit.com @adafruit #adafruit</span> </a> </lite-youtube> <p class="mobile-text-wrapper">Orders usually ship within 1-2 business days. With the DHL Express Worldwide, <span style="font-weight: 400;">UPS 3 Day Select, 2nd Day Air, and Next Day air shipping options, </span>orders placed by 11am ET during weekdays usually ship same day. <span style="font-weight: 400;">When you place your order, please allow time for processing in addition to the time it takes for the box to get to you once it has shipped. </span>Once we ship your order, we'll email you tracking information. You can also check your order status from within your Adafruit account.</p> <p><span style="font-weight: 400;">Keep in mind, service guarantees are suspended if delays are caused by bad weather or other disasters. We cannot refund shipping fees if your package arrives late due to snow or other natural disasters including meteors, aliens, terrorism, incursions from other dimensions, etc. anywhere along your package's route. </span></p> <p><span style="font-weight: 400;">We do not ship to hotels or mail forwarders. We may not be able to ship to PO Boxes depending on location or if there are known issues with the location. Not all shipping options are available to all locations. If shipping / billing names do not match or the payment method is outside the USA we may cancel the order</span> - please review the <a href="https://www.adafruit.com/distributors">distributors</a> in your area.</p> <p class="mobile-text-wrapper"><a href="../contact_us">Questions about your order, shipping & returns or missing parts.</a></p> <hr> <h2 id="overseas-military-mail">Overseas Military Mail</h2> <p class="mobile-text-wrapper">We ship free to U.S. Military APO/FPO addresses via USPS Priority mail. So no tracking, but, also, free. Make sure to enter city as APO or FPO and for state choose AA, AE or AP from the dropdown menu. And to make things really precise enter your full name, grade, and PSC or unit number.</p> <hr> <h2 id="returns">Returns</h2> <p class="mobile-text-wrapper">To arrange for a return, use the <a href="../contact_us">contact form</a> or email <a href="/cdn-cgi/l/email-protection#eb989e9b9b84999fab8a8f8a8d999e829fc5888486"><span class="__cf_email__" data-cfemail="60131510100f12142001040106121509144e030f0d">[email protected]</span></a>. We can only accept returns of unopened kits and products, within 30 days of receipt (for international orders, 30 days from shipment). <span>We will not accept returns of wearable PPE (masks, shields, gloves, etc.) and thermometers that require body contact. </span>We do not accept returns from AdaBox subscriptions. This applies to both items within the Box and the full Box. Any returns after 30 days are in store credit only <b>if the return is approved in advance</b>. <span style="font-weight: 400;"><strong>Returns for Purchase Orders are store credit only.</strong> </span>There is a 5% re-stocking fee for orders returned valued at $500 or more. We do not accept any returns on orders that are over 6 months old. Customers are responsible for both the return shipping costs and shipping costs from the original order unless the product arrives damaged or defective. Please contact us <b>before</b> returning any package! We're reasonable people and we hope you are too! Contact us if you have any issues and we'll do our best to help you out!</p> </div> <div class="col-lg-6 col-md-12"> <h2 id="shipping-options" style="margin-top: 0; padding-top: 0;">Shipping Options</h2> <p class="mobile-text-wrapper"><span style="font-weight: 400;">Adafruit Industries uses four carriers, USPS (United States Postal Service), DHL (Dalsey, Hillblom and Lynn) and UPS (United Parcel Service) for shipping. USPS is traditionally cheaper and does not always provide detailed tracking. For domestic orders, UPS is sometimes faster and a little more expensive, but has a high-quality tracking system. (Tracking information is emailed when the package is shipped). Weekend delivery is not available.</span><span style="font-weight: 400;"> When in doubt about choosing a shipping method, we suggest DHL or UPS. DHL Express Worldwide is available to many countries across the globe. If DHL shipping is available to your location, the option will show at checkout. </span></p> <p><span style="font-weight: 400;">For UPS shipping services, the actual weight of the package is rounded up to the next whole pound. Adafruit uses Dimensional weight, this reflects package density, which is the amount of the space a package occupies in relation to its actual weight.</span></p> <p><span style="font-weight: 400;">USPS has experienced many slow downs and delays. We do not ship USPS to locations that have had known slow downs or issues.</span></p> <p class="mobile-text-wrapper"><strong>We do not offer drop shipping or "blind shipment".</strong></p> <p class="mobile-text-wrapper"><span style="font-size: 18px;"><strong><span style="font-weight: 400;">Domestic Shipping Options and Times</span></strong></span></p> <ul class="mobile-list"> <li style="font-weight: 400;" aria-level="1"><b>USPS Ground Advantage™</b><span style="font-weight: 400;"> is a low cost service only permitted for orders under $200. Delivery estimates range from 2-5 business days once shipped. </span><b>Please note this is not a guaranteed delivery service and packages may take longer to arrive.</b><span style="font-weight: 400;"> Tracking is available and will be sent to you when your order ships.</span></li> <li><strong>Priority Mail</strong> (USA) is now both guaranteed (up to $50) and trackable (package receives up to 8 scans during the shipping process). Priority mail ususally arrives within 3-5 business days once shipped. Priority Mail is only offered for domestic orders under $200.</li> <li><span style="font-weight: 400;"><b>UPS Ground</b> usually arrives within 3-5 business days once shipped. </span><span style="font-weight: 400;"><br style="font-weight: 400;"></span></li> <li><span style="font-weight: 400;"><strong>UPS 3 Day</strong> <strong>Select</strong> arrives by the end of the third business day once shipped. </span></li> <li><span style="font-weight: 400;"><strong>UPS 2nd Day Air</strong> arrives by the end of the second business day once shipped. </span></li> <li><span style="font-weight: 400;"><strong>UPS Next Day Air </strong>arrives by the end of next business day once shipped. </span></li> </ul> <p class="mobile-text-wrapper">All of the quoted transit times are in business days, and <strong>do not include weekends</strong>, US holidays, etc.</p> <hr> <h2 id="international-orders">International Orders</h2> <p><span style="font-weight: 400;">International orders are shipped using DHL Express Worldwide (Dalsey, Hillblom and Lynn) and USPS (the US Postal Service). Packages shipped with USPS are handed off to your country’s postal service for 'door-to-door' delivery.</span></p> <p><span style="font-weight: 400;">DHL Express Worldwide is available for orders shipping to <b>Canada (1-3 business days), Europe (2-4 business days), </b>as well as to <b>select countries across the globe (2-5 business days)</b>. If DHL shipping is available to your location, the option will show at checkout. *Orders over $2,500 and/or orders with over 25 individual line items do not qualify for DHL DDP shipping options</span></p> <ul class="mobile-list"> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;"><strong>USPS First Class international</strong> is a low cost, untrackable service available for orders under $200. Once it’s been sent it’s out of our control. There is no way to track it and there is no proof of delivery or shipment. (That's why it’s so low cost!). It also doesn't have expedited brokerage, which means <strong>packages can "sit in customs" for up to 4-6 weeks</strong>. Although this is rare it does happen. Packages are sometimes not delivered at all (1% of cases), so this method is to be used at your own risk! Insurance is automatically calculated and added to your order. Lost package claims may be filed between 45 and 90 days after shipment. USPS First Class International is not a recommended service.</span><strong></strong><br><strong></strong></li> <li><strong>Depending on locations DHL Express Worldwide is available.</strong> Some DHL Express shipments can be DDP (delivery duties paid), which means we charge all taxes upon checkout.<span class="Apple-converted-space"> However, your local customs office may require you to pay other types of fees; for example, authorization charges. There is no way for us to know about these other, non-duty related charges in advance. </span>We are unable to provide a line by line breakdown of the duties paid upon checkout. Please contact your country's DHL office for that information. We highly suggest DHL for all international packages when available. <strong>Please note that all shipments entering India via DHL require KYC documents</strong>. The receiver is contacted and asked to upload the documents. Once the documents have been uploaded, the shipment continues with the clearance process and delivery.</li> <li><strong>DHL Express Worldwide (Canada): </strong>1-3 business days.</li> <li><strong><strong>DHL Express Worldwide (Europe): </strong></strong>2-4 business days.</li> <li><strong><strong>DHL Express Worldwide (All other International Locations</strong></strong><strong>): </strong>2-5 business days.<strong> </strong></li> </ul> <ul></ul> <p class="mobile-text-wrapper"><strong>You are responsible for any VAT, tariff, duty, taxes, handling fees, brokerage charges, customs clearance charges, etc. required by your country for importing consumer goods!</strong> All international shipments are eligible for these fees. There is no way for Adafruit (the shipper) to predict your country's customs/fee habits, so <strong>be prepared to pay full VAT on the fully declared value of your order as well as any customs fees your country's DHL, or postal system may charge you! There are some services that can estimate the duty/taxes, while they're not 100% accurate they can be helpful.</strong> Keep a printout of your email receipt as you may have to send a copy to your customs office or to the carrier. If you do not pay the required brokerage fees, VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc - we cannot issue any refunds.</p> <p class="mobile-text-wrapper">Our shipping system is completely automated, and we cannot falsify customs forms. The customs forms will accurately describe the contents and cost of your order. We cannot mark orders as "gift", "sample", "educational" or lower the values. Adafruit makes best efforts to follow all rules, regulations and laws for export <a href="https://www.adafruit.com/compliance">compliance</a>.</p> <hr> <h2 id="domestic-sales-tax">Domestic Sales Tax</h2> <p class="faq-answer">Domestic sales tax rates vary depending on location. <span>Please email us at <a href="/cdn-cgi/l/email-protection#0774727777687573476663666175726e732964686a"><span class="__cf_email__" data-cfemail="added8ddddc2dfd9edccc9cccbdfd8c4d983cec2c0">[email protected]</span></a> if you have any questions about sales tax in a specific state. Please note that sales tax eligibility for shipping charges is determined on a state-by-state basis.</span></p> <p class="faq-answer">To get sales tax exemption, first make an account on <a target="_blank" href="http://www.adafruit.com/" rel="noopener noreferrer">adafruit.com</a>, then email <a href="/cdn-cgi/l/email-protection#a4d7d1d4d4cbd6d0e4c5c0c5c2d6d1cdd08ac7cbc9"><span class="__cf_email__" data-cfemail="92e1e7e2e2fde0e6d2f3f6f3f4e0e7fbe6bcf1fdff">[email protected]</span></a> with the email address you used <span>along with a fully-filled out copy of your most recent Tax Exempt Certificate, with our information included in the Seller Fields</span>. Once we enter in the data, your orders will be tax exempt.</p> <p class="faq-answer"><em></em></p> <hr> <div dir="ltr"> <h2 id="international-vat">International VAT</h2> <p>Some countries impose a VAT (value added tax) on international shipments. The tax is applied to the order total, generally on orders considered low value. Adafruit is required to charge the customer for tax when applicable. The details vary depending on the country.</p> <br> <div><strong>Australia</strong></div> <div>Adafruit applies a 10% GST on all orders of low-value goods (goods valued at AUD 1,000 and below per shipment) being delivered to Australia. Customers who are exempt from this tax should reach out to <a href="/cdn-cgi/l/email-protection#12616762627d6066527376737460677b663c717d7f" target="_blank" rel="noopener noreferrer"><span class="__cf_email__" data-cfemail="7d0e080d0d120f093d1c191c1b0f081409531e1210">[email protected]</span></a> and provide their Australia Business Number (ABN) and confirm registration for GST.</div> <br> <div><strong>New Zealand</strong></div> <div><span>Adafruit applies a 15% GST on all orders of low-value goods (goods valued at 1,000 NZD and below, per shipment) being delivered to New Zealand. <span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;">The GST rate will be applied to all items in the order priced below 1,000 NZD including shipping costs. GST charges will not be applied to orders placed for gift certificates but will be applied to orders placed for other virtual products.</span> Customers who are exempt from this tax should create an Adafruit account and reach out to</span><span> </span><a href="/cdn-cgi/l/email-protection#a2d1d7d2d2cdd0d6e2c3c6c3c4d0d7cbd68cc1cdcf" target="_blank" rel="noopener noreferrer"><span class="__cf_email__" data-cfemail="03707673736c7177436267626571766a772d606c6e">[email protected]</span></a><span> </span><span>with their tax exempt information.</span></div> <br> <div dir="ltr"><strong>European Union</strong></div> <div dir="ltr">VAT is charged on all low-value orders shipping within the EU. This applies to all 27 member states. The VAT rate varies by country. All orders with a subtotal below 150 EUR are eligible. The VAT rate will be applied on the order total, which includes shipping costs. Exemptions are not available. VAT charges will not be applied to orders placed for virtual products, including Gift Certificates.</div> </div> <div dir="ltr"></div> <br> <div dir="ltr"><strong>United Kingdom</strong></div> <div dir="ltr">VAT is charged on all low-value orders shipping to the United Kingdom. There is a 20% VAT rate on goods valued up to £135. Exemptions are available to some businesses. If you are exempt, please set up an Adafruit account and email us your VAT number.</div> <div dir="ltr"> <div dir="ltr"></div> <span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;"><span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;"><br></span></span> <div dir="ltr"><strong>Singapore</strong></div> <span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;">Adafruit applies a 9% GST on all orders of low-value goods (goods valued at 400 SGD and below, per shipment) being delivered to Singapore. The GST rate will be applied to all items in the order priced below 400 SGD including shipping costs. GST charges will not be applied to orders placed for gift certificates but will be applied to orders placed for other virtual products. Customers who are exempt from this tax should create an Adafruit account and reach out to </span><a href="/cdn-cgi/l/email-protection#f88b8d8888978a8cb8999c999e8a8d918cd69b9795" target="_blank" rel="noopener" style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;"><span class="__cf_email__" data-cfemail="d0a3a5a0a0bfa2a490b1b4b1b6a2a5b9a4feb3bfbd">[email protected]</span></a><span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;"> with their tax exempt information.</span><span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;"></span></div> <div dir="ltr"></div> <br> <div dir="ltr"><strong>Norway</strong></div> <div>Adafruit applies a 25% VAT on all orders of low-value goods (goods valued at 3000 NOK and below, per shipment) being delivered to Norway. The VAT rate will be applied to all items in the order priced below 3000 NOK including shipping costs. VAT charges will not be applied to orders placed for gift certificates but will be applied to orders placed for other virtual products. Exemptions are not available.</div> <hr> <div dir="ltr"> <h2 id="uline">ULINE?</h2> <p>Does Adafruit use ULINE packaging materials?</p> <p><a href="https://www.adafruit.com/uline">No!</a></p> </div> </div> </div> </div></div> </div> <footer id="siteFooter"> <div class="footerContainer"> <nav aria-label="Need Help?"> <ul> <li> <a href="/contact_us">Contact Us</a> </li> <li> <a href="https://forums.adafruit.com/">Tech Support Forums</a> </li> <li> <a href="/faq">FAQs</a> </li> <li> <a href="/shipping">Shipping & Returns</a> </li> <li> <a href="/free">Freebies</a> </li> <li> <a href="/terms_of_service">Terms of Service</a> </li> <li> <a href="/privacy">Privacy & Legal</a> </li> <li> <a href="/accessibility">Website Accessibility</a> </li> </ul> </nav> <nav aria-label="Explore Adafruit"> <ul> <li> <a href="/about">About Us</a> </li> <li> <a href="/press">Press</a> </li> <li> <a href="/educators">Educators</a> </li> <li> <a href="/distributors">Distributors</a> </li> <li> <a href="https://jobs.adafruit.com">Jobs</a> </li> <li> <a href="/category/14">Gift Cards</a> </li> </ul> </nav> <div class="footer-quote"> <span class="quoteClass "> “ You're never too old, and if you want to, as my mother said, you can do anything you want to, but you have to work at it” </span> <div class="quoteAttribution"> <a href="http://en.wikipedia.org/wiki/Annie_Easley">Annie Easley</a> </div> </div> </div> <div class="footerContainer bottom"> <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script> if (typeof remarketingParams !== 'undefined') { dataLayer.push({ 'event': 'remarketingReady', 'remarketingParams': remarketingParams }); 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