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</div> <div class="popular-topics__text"> <a class="popular-topics__link" href="/zh/help/我需要付费使用bumble吗-抑或可免费使用">我需要付费使用Bumble吗？抑或可免费使用？</a> </div> </div> <div class="popular-topics__item"> <div class="popular-topics__icon"> <i class="icon icon--sm"> <svg aria-hidden="true" class="icon__content"><use xlink:href="#icon-list"></use></svg> </i> </div> <div class="popular-topics__text"> <a class="popular-topics__link" href="/zh/help/我如何认证我的个人档案">照片认证</a> </div> </div> <div class="popular-topics__item"> <div class="popular-topics__icon"> <i class="icon icon--sm"> <svg aria-hidden="true" class="icon__content"><use xlink:href="#icon-list"></use></svg> </i> </div> <div class="popular-topics__text"> <a class="popular-topics__link" href="/zh/help/如果我以信用卡购买bumble-boost-我如何将它取消">我用PayPal账号购买了Bumble Boost或Bumble Premium，我该如何取消？</a> </div> </div> <div class="popular-topics__item"> <div class="popular-topics__icon"> <i class="icon icon--sm"> <svg aria-hidden="true" class="icon__content"><use xlink:href="#icon-list"></use></svg> </i> </div> <div class="popular-topics__text"> <a class="popular-topics__link" href="/zh/help/Bumble的-聊天-法则">Bumble的聊天法则</a> </div> </div> <div class="popular-topics__item"> <div class="popular-topics__icon"> <i class="icon icon--sm"> <svg aria-hidden="true" class="icon__content"><use xlink:href="#icon-list"></use></svg> </i> </div> <div class="popular-topics__text"> <a class="popular-topics__link" href="/zh/help/如何举报别人">阻止并举报</a> </div> </div> <div class="popular-topics__item"> <div class="popular-topics__icon"> <i class="icon icon--sm"> <svg aria-hidden="true" class="icon__content"><use xlink:href="#icon-list"></use></svg> </i> </div> <div class="popular-topics__text"> <a class="popular-topics__link" href="/zh/help/什么是-bumble-boost">什么是Bumble Premium和Bumble Premium+?</a> </div> </div> </div> </div> </div> </div> </div> </section> <div class="page__modal-content" style="display: none" area-hidden="true"> <template data-modal-container="js-form-contact-us"><div class="form-wrapper form-wrapper--wide"> <form class="form trigger-form-loading js-form" action="/feedback" method="post" autocomplete="off"> <input type="hidden" name="rt" value="fb54b30a95cf4dcbc1974244593ec91c"> <h2 class="form__title js-modal-title" id="title-contact-us-form">联系Bumble</h2> <div class="form__description"> <div class="formatted-text"> <p>如果您想了解如何使用Bumble，或有技术问题，请参见<a href="/zh/help/">常见问答</a>版块。<br><br>找不到答案吗？请您填写以下表格。请您尽可能具体说明细节，并确保输入了正确的电子邮件地址。期待您的来信！</p> </div> </div> <div class="form__content"> <h3 class="form__content-title">步骤1/2</h3> <div class="form__content-inner"> <div class="form__col"> <div class="form__field form__field--stretch"> <fieldset class="form-field js-input-radio"> <legend class="form-field__label">请从以下列表选择最适合您的问题的主题</legend> <div class="form-field__error js-input-radio-error" id="contact_subject_error"></div> <div class="form-field__input"> <div class="form-field__radio"> <label class="input-radio"> <input class="input-radio__input js-content-trigger" name="subject" type="radio" value="question" data-target-group="feedbackQuestion" data-target-step="2" aria-required="true"> <span class="input-radio__icon"></span> <span class="input-radio__label">常规问题</span> </label> </div> <div class="form-field__radio"> <label class="input-radio"> <input class="input-radio__input js-content-trigger" name="subject" type="radio" value="payment" data-target-group="feedbackBilling" data-target-step="2" aria-required="true"> <span class="input-radio__icon"></span> <span class="input-radio__label">支付帮助</span> </label> </div> <div class="form-field__radio"> <label class="input-radio"> <input class="input-radio__input js-content-trigger" name="subject" type="radio" value="safety_concern" data-target-group="feedbackSafety" data-target-step="2" aria-required="true"> <span class="input-radio__icon"></span> <span class="input-radio__label">报告安全隐患</span> </label> </div> <div class="form-field__radio"> <label class="input-radio"> <input class="input-radio__input js-content-trigger" name="subject" type="radio" value="request_my_data" data-target-group="feedbackDataRequest" data-target-step="2" aria-required="true"> <span class="input-radio__icon"></span> <span class="input-radio__label">获取我的数据</span> </label> </div> <div class="form-field__radio"> <label class="input-radio"> <input class="input-radio__input js-content-trigger" name="subject" type="radio" value="technical-issue" data-target-group="feedbackTech" data-target-step="2" aria-required="true"> <span class="input-radio__icon"></span> <span class="input-radio__label">报告技术问题</span> </label> </div> <div class="form-field__radio"> <label class="input-radio"> <input class="input-radio__input js-content-trigger" name="subject" type="radio" value="review-my-block" data-target-group="feedbackUserBlock" data-target-step="2" aria-required="true"> <span class="input-radio__icon"></span> <span class="input-radio__label">查看被封号的原因</span> </label> </div> </div> </fieldset> </div> <div class="form__field form__field--stretch"> <div class="form-field trigger-input-text js-input"> <label class="form-field__label" for="contact_name">名字</label> <div class="form-field__error js-input-error">请输入您的名字</div> <div class="form-field__input"> <input class="input-text js-input-field" type="text" name="name" id="contact_name" max="100" aria-required="true"> </div> </div> </div> <div class="form__field form__field--stretch"> <div class="form-field trigger-input-text js-input"> <label class="form-field__label" for="contact_email">电子邮箱</label> <div class="form-field__error js-input-error">请输入有效的电子邮箱</div> <div class="form-field__input"> <input class="input-text js-input-field" type="email" name="email" id="contact_email" max="100" autocomplete="email" dir="auto" autocapitalize="none" autocorrect="off" inputmode="email" spellcheck="false" aria-required="true"> </div> </div> </div> <div class="form__field form__field--stretch"> <div class="form-field js-select"> <label class="form-field__label" for="contact_profile_mode">您用的是什么模式？</label> <div class="form-field__error js-select-error"></div> <div class="form-field__input"> <div class="select"> <select class="select__field js-select-input" name="profile_mode" id="contact_profile_mode" aria-required="true"> <option></option> <option value="2">Bumble Date</option> <option value="3">Bumble BFF</option> <option value="6">Bumble Bizz</option> </select> </div> </div> </div> </div> <div class="form__field form__field--stretch"> <div class="form-field js-select"> <label class="form-field__label" for="contact_platform">您正在使用哪个平台？</label> <div class="form-field__error js-select-error"></div> <div class="form-field__input"> <div class="select"> <select class="select__field js-select-input" name="platform" id="contact_platform" aria-required="true"> <option></option> <option value="android">Android</option> <option value="ios">iOS</option> <option value="web">Bumble网站</option> </select> </div> </div> </div> </div> </div> </div> </div> <div class="form__content is-hidden" data-content-group="feedbackTech" data-step="2"> <h3 class="form__content-title">步骤2/2</h3> <div class="form__content-inner"> <div class="form__col"> <div class="form__field"> <fieldset class="form-field js-input-radio"> <legend class="form-field__label">选择一项服务：</legend> <div class="form-field__error js-input-radio-error" id="contact_site_section_error"></div> <div class="form-field__input"> <div class="form-field__radio"> <label class="input-radio"> <input class="input-radio__input js-content-trigger" data-target-group="feedbackTech" data-target-step="3" name="site_section" type="radio" value="9" aria-required="true"> <span class="input-radio__icon"></span> <span class="input-radio__label">滑动浏览</span> </label> </div> <div class="form-field__radio"> <label class="input-radio"> <input class="input-radio__input js-content-trigger" data-target-group="feedbackTech" data-target-step="3" name="site_section" type="radio" value="2" aria-required="true"> <span class="input-radio__icon"></span> <span class="input-radio__label">配对</span> </label> </div> <div class="form-field__radio"> <label class="input-radio"> <input class="input-radio__input js-content-trigger" data-target-group="feedbackTech" data-target-step="3" name="site_section" type="radio" value="3" aria-required="true"> <span class="input-radio__icon"></span> <span class="input-radio__label">信息</span> </label> </div> <div class="form-field__radio"> <label class="input-radio"> <input class="input-radio__input js-content-trigger" data-target-group="feedbackTech" data-target-step="3" name="site_section" type="radio" value="4" aria-required="true"> <span class="input-radio__icon"></span> <span class="input-radio__label">个人档案和照片</span> </label> </div> <div class="form-field__radio"> <label class="input-radio"> <input class="input-radio__input js-content-trigger" data-target-group="feedbackTech" data-target-step="3" name="site_section" type="radio" value="5" aria-required="true"> <span class="input-radio__icon"></span> <span class="input-radio__label">设置</span> </label> </div> <div class="form-field__radio"> <label class="input-radio"> <input class="input-radio__input js-content-trigger" data-target-group="feedbackTech" data-target-step="3" name="site_section" type="radio" value="8" aria-required="true"> <span class="input-radio__icon"></span> <span class="input-radio__label">其他</span> </label> </div> </div> </fieldset> </div> </div> </div> </div> <div class="form__content is-hidden" data-content-group="feedbackTech" data-step="3"> <h3 class="form__content-title">步骤3/3</h3> <div class="form__content-inner"> <div class="form__col"> <div class="form__field form__field--stretch"> <div class="form-field trigger-input-text js-input"> <label class="form-field__label" for="contact_comment_feedbackTech">问题发生时您正在进行什么操作？</label> <div class="form-field__error js-input-error"></div> <div class="form-field__input"> <textarea class="input-text input-text--textarea js-input-field" name="comment" id="contact_comment_feedbackTech" max="400" aria-required="true"></textarea> </div> </div> </div> <div class="form__field form__field--stretch"> <div class="form-field js-input-file"> <label class="form-field__label" for="contact_file_feedbackTech">附上截图（可选）</label> <div class="form-field__error js-input-file-error"></div> <div class="form-field__input"> <div class="input-file"> <div class="input-file__control"> <input class="input-file__field js-input-file-field" name="file" id="contact_file_feedbackTech" multiple="" type="file"> <span class="icon icon--sm"> <svg aria-hidden="true" class="icon-svg"> <use xlink:href="#icon-plus"></use> </svg> </span> </div> <ul class="input-file__list js-input-file-list" role="list"></ul> </div> </div> </div> </div> <div class="form__field form__field--stretch"> <div class="form-field trigger-input-text js-input"> <label class="form-field__label" for="contact_additional_comment_feedbackTech">还有什么附加信息可以帮我们解决您的问题吗？</label> <div class="form-field__error js-input-error"></div> <div class="form-field__input"> <textarea class="input-text input-text--textarea js-input-field" name="additional_comment" id="contact_additional_comment_feedbackTech" max="400" aria-required="true"></textarea> </div> </div> </div> </div> </div> </div> <div class="form__content is-hidden" data-content-group="feedbackQuestion" data-step="2"> <h3 class="form__content-title">步骤2/2</h3> <div class="form__content-inner"> <div class="form__col"> <div class="form__field form__field--stretch"> <div class="form-field trigger-input-text js-input"> <label class="form-field__label" for="contact_comment_feedbackQuestion">今天可以帮您什么？</label> <div class="form-field__error js-input-error"></div> <div class="form-field__input"> <textarea class="input-text input-text--textarea js-input-field" name="comment" id="contact_comment_feedbackQuestion" placeholder="请尽可能详细地描述您的问题，我们会尽快回复您。" max="400"></textarea> </div> </div> </div> <div class="form__field form__field--stretch"> <div class="form-field js-input-file"> <label class="form-field__label" for="contact_file_feedbackQuestion">附上截图（可选）</label> <div class="form-field__error js-input-file-error"></div> <div class="form-field__input"> <div class="input-file"> <div class="input-file__control"> <input class="input-file__field js-input-file-field" name="file" id="contact_file_feedbackQuestion" multiple="" type="file"> <span class="icon icon--sm"> <svg aria-hidden="true" class="icon-svg"> <use xlink:href="#icon-plus"></use> </svg> </span> </div> <ul class="input-file__list js-input-file-list" role="list"></ul> </div> </div> </div> </div> </div> </div> </div> <div class="form__content is-hidden" data-content-group="feedbackUserBlock" data-step="2"> <h3 class="form__content-title">步骤2/2</h3> <div class="form__content-inner"> <div class="form__col"> <div class="form__field form__field--stretch"> <div class="form-field trigger-input-text js-input"> <label class="form-field__label" for="contact_comment_feedbackUserBlock">今天可以帮您什么？</label> <div class="form-field__error js-input-error"></div> <div class="form-field__input"> <textarea class="input-text input-text--textarea js-input-field" name="comment" id="contact_comment_feedbackUserBlock" placeholder="请尽可能详细地描述您的问题，我们会尽快回复您。" max="400"></textarea> </div> </div> </div> <div class="form__field form__field--stretch"> <div class="form-field js-input-file"> <label class="form-field__label" for="contact_file_feedbackUserBlock">附上截图（可选）</label> <div class="form-field__error js-input-file-error"></div> <div class="form-field__input"> <div class="input-file"> <div class="input-file__control"> <input class="input-file__field js-input-file-field" name="file" id="contact_file_feedbackUserBlock" multiple="" type="file"> <span class="icon icon--sm"> <svg aria-hidden="true" class="icon-svg"> <use xlink:href="#icon-plus"></use> </svg> </span> </div> <ul class="input-file__list js-input-file-list" role="list"></ul> </div> </div> </div> </div> </div> </div> </div> <div class="form__content is-hidden" data-content-group="feedbackSafety" data-step="2"> <h3 class="form__content-title">步骤2/2</h3> <div class="form__content-inner"> <div class="form__col"> <div class="form__field form__field--stretch"> <div class="form-field trigger-input-text js-input"> <label class="form-field__label" for="contact_comment_feedbackSafety">请告知我们您的想法。我们始终很乐意帮助您。</label> <div class="form-field__error js-input-error"></div> <div class="form-field__input"> <textarea class="input-text input-text--textarea js-input-field" name="comment" id="contact_comment_feedbackSafety" placeholder="请您确保只分享您愿意分享的信息。为了您的安全，所有报告都是绝密的。" max="400"></textarea> </div> </div> </div> <div class="form__field form__field--stretch"> <div class="form-field js-input-file"> <label class="form-field__label" for="contact_file_feedbackSafety">附上截图（可选）</label> <div class="form-field__error js-input-file-error"></div> <div class="form-field__input"> <div class="input-file"> <div class="input-file__control"> <input class="input-file__field js-input-file-field" name="file" id="contact_file_feedbackSafety" multiple="" type="file"> <span class="icon icon--sm"> <svg aria-hidden="true" class="icon-svg"> <use xlink:href="#icon-plus"></use> </svg> </span> </div> <ul class="input-file__list js-input-file-list" role="list"></ul> </div> </div> </div> </div> </div> </div> </div> <div class="form__content is-hidden" data-content-group="feedbackDataRequest" data-step="2"> <h3 class="form__content-title">步骤2/3</h3> <div class="form__content-inner"> <div class="form__col"> <div class="form-field"> <div class="formatted-text"> <p>在受理您的数据请求之前，我们需要先验证您的身份。这不具有强制性，但如果您能提供以下任意两项信息，则有助于我们加快处理流程：</p> </div> </div> <fieldset class="form-field"> <legend class="form-field__label">注册日期</legend> <div class="form-field__error js-select-error" data-for="date_of_registration"></div> <div class="form-field__error js-select-error" data-for="date_of_registration_day"></div> <div class="form-field__error js-select-error" data-for="date_of_registration_month"></div> <div class="form-field__error js-select-error" data-for="date_of_registration_year"></div> <div class="form-field__input"> <div class="form-field__date"> <div class="form-field__date-item js-select"> <label class="form-field__label" for="contact_date_of_registration_day">日</label> <div class="select"> <select class="select__field js-select-input" name="date_of_registration_day" id="contact_date_of_registration_day" aria-label="日, 注册日期"> <option></option> <option value="1">1</option> <option value="2">2</option> <option value="3">3</option> <option value="4">4</option> <option value="5">5</option> <option value="6">6</option> <option value="7">7</option> <option value="8">8</option> <option value="9">9</option> <option value="10">10</option> <option value="11">11</option> <option value="12">12</option> <option value="13">13</option> <option value="14">14</option> <option value="15">15</option> <option value="16">16</option> <option value="17">17</option> <option value="18">18</option> <option value="19">19</option> <option value="20">20</option> <option value="21">21</option> <option value="22">22</option> <option value="23">23</option> <option value="24">24</option> <option value="25">25</option> <option value="26">26</option> <option value="27">27</option> <option value="28">28</option> <option value="29">29</option> <option value="30">30</option> <option value="31">31</option> </select> </div> </div> <div class="form-field__date-item js-select"> <label class="form-field__label" for="date_of_registration_month">月</label> <div class="select"> <select class="select__field js-select-input" name="date_of_registration_month" id="date_of_registration_month" aria-label="月, 注册日期"> <option></option> <option value="1">一月</option> <option value="2">二月</option> <option value="3">三月</option> <option value="4">四月</option> <option value="5">五月</option> <option value="6">六月</option> <option value="7">七月</option> <option value="8">八月</option> <option value="9">九月</option> <option value="10">十月</option> <option value="11">十一月</option> <option value="12">十二月</option> </select> </div> </div> <div class="form-field__date-item js-select"> <label class="form-field__label" for="date_of_registration_year">年</label> <div class="select"> <select class="select__field js-select-input" name="date_of_registration_year" id="date_of_registration_year" aria-label="年, 注册日期"> <option></option> <option value="2024">2024</option> <option value="2025">2025</option> </select> </div> </div> </div> </div> </fieldset> <fieldset class="form-field"> <legend class="form-field__label">您上次在Bumble上的交易金额和日期</legend> <div class="form-field__error js-select-error" data-for="date_of_issue"></div> <div class="form-field__error js-select-error" data-for="date_of_issue_day"></div> <div class="form-field__error js-select-error" data-for="date_of_issue_month"></div> <div class="form-field__error js-select-error" data-for="date_of_issue_year"></div> <div class="form-field__input"> <div class="form-field__date"> <div class="form-field__date-item js-select"> <label class="form-field__label" for="contact_date_of_issue_day_feedbackDataRequest">日</label> <div class="select"> <select class="select__field js-select-input" name="date_of_issue_day" id="contact_date_of_issue_day_feedbackDataRequest" aria-label="日, 您上次在Bumble上的交易金额和日期"> <option></option> <option value="1">1</option> <option value="2">2</option> <option value="3">3</option> <option value="4">4</option> <option value="5">5</option> <option value="6">6</option> <option value="7">7</option> <option value="8">8</option> <option value="9">9</option> <option value="10">10</option> <option value="11">11</option> <option value="12">12</option> <option value="13">13</option> <option value="14">14</option> <option value="15">15</option> <option value="16">16</option> <option value="17">17</option> <option value="18">18</option> <option value="19">19</option> <option value="20">20</option> <option value="21">21</option> <option value="22">22</option> <option value="23">23</option> <option value="24">24</option> <option value="25">25</option> <option value="26">26</option> <option value="27">27</option> <option value="28">28</option> <option value="29">29</option> <option value="30">30</option> <option value="31">31</option> </select> </div> </div> <div class="form-field__date-item js-select"> <label class="form-field__label" for="contact_date_of_issue_month_feedbackDataRequest">月</label> <div class="select"> <select class="select__field js-select-input" name="date_of_issue_month" id="contact_date_of_issue_month_feedbackDataRequest" aria-label="月, 您上次在Bumble上的交易金额和日期"> <option></option> <option value="1">一月</option> <option value="2">二月</option> <option value="3">三月</option> <option value="4">四月</option> <option value="5">五月</option> <option value="6">六月</option> <option value="7">七月</option> <option value="8">八月</option> <option value="9">九月</option> <option value="10">十月</option> <option value="11">十一月</option> <option value="12">十二月</option> </select> </div> </div> <div class="form-field__date-item js-select"> <label class="form-field__label" for="contact_date_of_issue_year_feedbackDataRequest">年</label> <div class="select"> <select class="select__field js-select-input" name="date_of_issue_year" id="contact_date_of_issue_year_feedbackDataRequest" aria-label="年, 您上次在Bumble上的交易金额和日期"> <option></option> <option value="2024">2024</option> <option value="2025">2025</option> </select> </div> </div> </div> </div> </fieldset> <fieldset class="form-field"> <legend class="form-field__label">上次登录账户的时间（年、月、日）</legend> <div class="form-field__error js-select-error" data-for="date_of_last_access"></div> <div class="form-field__error js-select-error" data-for="date_of_last_access_day"></div> <div class="form-field__error js-select-error" data-for="date_of_last_access_month"></div> <div class="form-field__error js-select-error" data-for="date_of_last_access_year"></div> <div class="form-field__input"> <div class="form-field__date"> <div class="form-field__date-item js-select"> <label class="form-field__label" for="contact_date_of_last_access_day">日</label> <div class="select"> <select class="select__field js-select-input" name="date_of_last_access_day" id="contact_date_of_last_access_day" aria-label="日, 上次登录账户的时间（年、月、日）"> <option></option> <option value="1">1</option> <option value="2">2</option> <option value="3">3</option> <option value="4">4</option> <option value="5">5</option> <option value="6">6</option> <option value="7">7</option> <option value="8">8</option> <option value="9">9</option> <option value="10">10</option> <option value="11">11</option> <option value="12">12</option> <option value="13">13</option> <option value="14">14</option> <option value="15">15</option> <option value="16">16</option> <option value="17">17</option> <option value="18">18</option> <option value="19">19</option> <option value="20">20</option> <option value="21">21</option> <option value="22">22</option> <option value="23">23</option> <option value="24">24</option> <option value="25">25</option> <option value="26">26</option> <option value="27">27</option> <option value="28">28</option> <option value="29">29</option> <option value="30">30</option> <option value="31">31</option> </select> </div> </div> <div class="form-field__date-item js-select"> <label class="form-field__label" for="date_of_last_access_month">月</label> <div class="select"> <select class="select__field js-select-input" name="date_of_last_access_month" id="date_of_last_access_month" aria-label="月, 上次登录账户的时间（年、月、日）"> <option></option> <option value="1">一月</option> <option value="2">二月</option> <option value="3">三月</option> <option value="4">四月</option> <option value="5">五月</option> <option value="6">六月</option> <option value="7">七月</option> <option value="8">八月</option> <option value="9">九月</option> <option value="10">十月</option> <option value="11">十一月</option> <option value="12">十二月</option> </select> </div> </div> <div class="form-field__date-item js-select"> <label class="form-field__label" for="contact_date_of_last_access_year">年</label> <div class="select"> <select class="select__field js-select-input" name="date_of_last_access_year" id="contact_date_of_last_access_year" aria-label="年, 上次登录账户的时间（年、月、日）"> <option></option> <option value="2024">2024</option> <option value="2025">2025</option> </select> </div> </div> </div> </div> </fieldset> <div class="form-field"> <h3 class="form__content-title">步骤3/3</h3> <div class="form__content-inner"> <div class="form__col"> <div class="form__field form__field--stretch"> <div class="form-field trigger-input-text js-input"> <label class="form-field__label" for="contact_comment">今天可以帮您什么？</label> <div class="form-field__error js-input-error"></div> <div class="form-field__input"> <textarea class="input-text input-text--textarea js-input-field" name="comment" id="contact_comment" placeholder="请提供有关您要获取数据的更多信息" max="400" aria-required="true"></textarea> </div> </div> </div> <div class="form__field form__field--stretch"> <div class="form-field js-input-file"> <label class="form-field__label" for="contact_file">附上截图（可选）</label> <div class="form-field__error js-input-file-error"></div> <div class="form-field__input"> <div class="input-file"> <div class="input-file__control"> <input class="input-file__field js-input-file-field" name="file" id="contact_file" multiple="" type="file"> <span class="icon icon--sm"> <svg aria-hidden="true" class="icon-svg"> <use xlink:href="#icon-plus"></use> </svg> </span> </div> <ul class="input-file__list js-input-file-list" role="list"></ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="form__content is-hidden" data-content-group="feedbackBilling" data-step="2"> <h3 class="form__content-title" title="交易详情">步骤2/3</h3> <div class="form__content-inner"> <div class="form__col"> <div class="form__field form__field--stretch"> <fieldset class="form-field js-input-radio"> <legend class="form-field__label">交易详情</legend> <div class="form-field__error js-input-radio-error" id="contact_payed_service_error"></div> <div class="form-field__input"> <div class="form-field__radio"> <label class="input-radio"> <input class="input-radio__input js-content-trigger" data-target-group="feedbackBilling" data-target-step="3" name="payed_service" type="radio" value="super-powers" aria-required="true"> <span class="input-radio__icon"></span> <span class="input-radio__label">Bumble Boost</span> </label> </div> <div class="form-field__radio"> <label class="input-radio"> <input class="input-radio__input js-content-trigger" data-target-group="feedbackBilling" data-target-step="3" name="payed_service" type="radio" value="credits" aria-required="true"> <span class="input-radio__icon"></span> <span class="input-radio__label">BumbleCoin</span> </label> </div> </div> </fieldset> </div> <div class="form__field form__field--stretch"> <div class="form-field js-select"> <label class="form-field__label" for="contact_payment_method">选择支付方式</label> <div class="form-field__error js-select-error"></div> <div class="form-field__input"> <div class="select"> <select class="select__field js-select-input js-select-content-trigger" name="payment_method" id="contact_payment_method" aria-required="true"> <option></option> <option value="itunes" data-target-group="paymentAccount" data-target-step="4">iTunes</option> <option value="googlewallet" data-target-group="paymentAccount" data-target-step="4">Google Wallet</option> <option value="creditcard" data-target-group="cardDetails" data-target-step="4">银行卡</option> <option value="" data-target-group="paymentAccount" data-target-step="4">Paypal</option> </select> </div> </div> </div> </div> <div class="form__field form__field--stretch"> <fielfset class="form-field"> <legend class="form-field__label">交易日期</legend> <div class="form-field__error js-select-error" data-for="date_of_issue"></div> <div class="form-field__error js-select-error" data-for="date_of_issue_day"></div> <div class="form-field__error js-select-error" data-for="date_of_issue_month"></div> <div class="form-field__error js-select-error" data-for="date_of_issue_year"></div> <div class="form-field__input"> <div class="form-field__date"> <div class="form-field__date-item js-select"> <label class="form-field__label" for="contact_date_of_issue_day_feedbackBilling">日</label> <div class="select"> <select class="select__field js-select-input" name="date_of_issue_day" id="contact_date_of_issue_day_feedbackBilling" aria-label="日, 交易日期" aria-required="true"> <option></option> <option value="1">1</option> <option value="2">2</option> <option value="3">3</option> <option value="4">4</option> <option value="5">5</option> <option value="6">6</option> <option value="7">7</option> <option value="8">8</option> <option value="9">9</option> <option value="10">10</option> <option value="11">11</option> <option value="12">12</option> <option value="13">13</option> <option value="14">14</option> <option value="15">15</option> <option value="16">16</option> <option value="17">17</option> <option value="18">18</option> <option value="19">19</option> <option value="20">20</option> <option value="21">21</option> <option value="22">22</option> <option value="23">23</option> <option value="24">24</option> <option value="25">25</option> <option value="26">26</option> <option value="27">27</option> <option value="28">28</option> <option value="29">29</option> <option value="30">30</option> <option value="31">31</option> </select> </div> </div> <div class="form-field__date-item js-select"> <label class="form-field__label" for="contact_date_of_issue_month_feedbackBilling">月</label> <div class="select"> <select class="select__field js-select-input" name="date_of_issue_month" id="contact_date_of_issue_month_feedbackBilling" aria-label="月, 交易日期" aria-required="true"> <option></option> <option value="1">一月</option> <option value="2">二月</option> <option value="3">三月</option> <option value="4">四月</option> <option value="5">五月</option> <option value="6">六月</option> <option value="7">七月</option> <option value="8">八月</option> <option value="9">九月</option> <option value="10">十月</option> <option value="11">十一月</option> <option value="12">十二月</option> </select> </div> </div> <div class="form-field__date-item js-select"> <label class="form-field__label" for="contact_date_of_issue_year_feedbackBilling">年</label> <div class="select"> <select class="select__field js-select-input" name="date_of_issue_year" id="contact_date_of_issue_year_feedbackBilling" aria-label="年, 交易日期" aria-required="true"> <option></option> <option value="2024">2024</option> <option value="2025">2025</option> </select> </div> </div> </div> </div> </fielfset> </div> <div class="form__field form__field--stretch is-hidden" data-content-group="cardDetails" data-step="4" data-substep="payment"> <fieldset class="form-field"> <legend class="form-field__label">失效日期</legend> <div class="form-field__error js-select-error" data-for="credit_card_expirity_date_month"></div> <div class="form-field__error js-select-error" data-for="credit_card_expirity_date_year"></div> <div class="form-field__input"> <div class="form-field__card"> <div class="form-field__card-item js-select"> <label class="form-field__label" for="contact_credit_card_expirity_date_month">月</label> <div class="select"> <select class="select__field js-select-input" name="credit_card_expirity_date_month" id="contact_credit_card_expirity_date_month" aria-label="月, 失效日期" aria-required="true"> <option></option> <option value="1">一月</option> <option value="2">二月</option> <option value="3">三月</option> <option value="4">四月</option> <option value="5">五月</option> <option value="6">六月</option> <option value="7">七月</option> <option value="8">八月</option> <option value="9">九月</option> <option value="10">十月</option> <option value="11">十一月</option> <option value="12">十二月</option> </select> </div> </div> <div class="form-field__card-item js-select"> <label class="form-field__label" for="contact_credit_card_expirity_date_year">年</label> <div class="select"> <select class="select__field js-select-input" name="credit_card_expirity_date_year" id="contact_credit_card_expirity_date_year" aria-label="年, 失效日期" aria-required="true"> <option></option> <option value="2024">2024</option> <option value="2025">2025</option> <option value="2026">2026</option> <option value="2027">2027</option> <option value="2028">2028</option> <option value="2029">2029</option> <option value="2030">2030</option> <option value="2031">2031</option> <option value="2032">2032</option> <option value="2033">2033</option> <option value="2034">2034</option> <option value="2035">2035</option> </select> </div> </div> </div> </div> </fieldset> <div class="form-field form-field---short trigger-input-text js-input"> <label class="form-field__label" for="contact_credit_card_last_4_digits">最后4位数字</label> <span class="form-field__error js-input-error"></span> <div class="form-field__input"> <input class="input-text js-input-field" type="text" max="4" min="4" name="credit_card_last_4_digits" id="contact_credit_card_last_4_digits" aria-required="true"> </div> </div> </div> <div class="form__field form__field--stretch is-hidden" data-content-group="paymentAccount" data-step="4" data-substep="payment"> <div class="form-field trigger-input-text js-input"> <label class="form-field__label" for="contact_account">账号</label> <div class="form-field__error js-input-error"></div> <div class="form-field__input"> <input class="input-text js-input-field" type="text" name="account" id="contact_account" max="100" aria-required="true"> </div> </div> </div> </div> </div> </div> <div class="form__content is-hidden" data-content-group="feedbackBilling" data-step="3"> <h3 class="form__content-title">步骤3/3</h3> <div class="form__content-inner"> <div class="form__col"> <div class="form__field form__field--stretch"> <div class="form-field trigger-input-text js-input"> <label class="form-field__label" for="contact_comment_feedbackBilling">问题发生时您正在进行什么操作？</label> <div class="form-field__error js-input-error"></div> <div class="form-field__input"> <textarea class="input-text input-text--textarea js-input-field" name="comment" id="contact_comment_feedbackBilling" placeholder="请提供尽可能多的详情" aria-required="true"></textarea> </div> </div> </div> <div class="form__field form__field--stretch"> <div class="form-field js-input-file"> <label class="form-field__label" for="contact_file_feedbackBilling">附上收据（可选）</label> <div class="form-field__error js-input-file-error"></div> <div class="form-field__input"> <div class="input-file"> <div class="input-file__control"> <input class="input-file__field js-input-file-field" name="file" id="contact_file_feedbackBilling" multiple="" type="file"> <span class="icon icon--sm"> <svg aria-hidden="true" class="icon-svg"> <use xlink:href="#icon-plus"></use> </svg> </span> </div> <ul class="input-file__list js-input-file-list" role="list"></ul> </div> </div> </div> </div> </div> </div> </div> <div class="form__content"> <div class="form__content-inner trigger-input-captcha js-captcha is-hidden "> <div class="form__row"> <div class="form__field form__field--stretch"> <div class="form-field"> <label class="form-field__label">请在下方填写验证码</label> <div class="form-field__error js-captcha-error"></div> <div class="form-field__input"> <div class="captcha"> <div class="captcha__media"> <img class="captcha__code-image js-captcha-img" src="" data-src="https://bumble.com/reg_code.phtml?rt=fb54b30a95cf4dcbc1974244593ec91c&rand=64071&place=28" width="108" height="27" alt="Captcha挑战"> <button class="captcha__reset js-captcha-reset" type="button"> <span class="a11y-visually-hidden">换图片</span> <span class="captcha__reset-icon"> <i class="icon"> <svg aria-hidden="true" class="icon__content"> <use xlink:href="#icon-refresh"></use> </svg> </i> </span> </button> </div> <div class="captcha__field"> <div class="captcha__input"> <div class="captcha-input__field"> <input class="input-text js-captcha-input" type="text" name="checkcode" id="checkcode-feedback" value="" max="30" disabled autocomplete="off" aria-required="true"> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="form__content-buttons"> <button class="button button--primary" type="submit"> <span class="button__content"> <span class="button__text">提交信息</span> </span> </button> </div> </div> <div class="form__footer"> 选择继续表示您确认您已阅读并接受我们的 <a target="_blank" href="/zh/privacy" class="link">隐私条款</a> 以及 <a target="_blank" href=" /zh/privacy#cookies" class="link">Cookie条款</a> </div> </form> </div> </template> </div> </main> <footer class="page__footer"> <div class="footer"> <h2 id="footer-label" class="a11y-visually-hidden">Footer</h2> <nav class="footer__inner" aria-labelledby="footer-label"> <div class="footer__inner-item"> <div class="footer__inner-item-row"> <div class="footer-menu"> <h3 class="footer-menu__title"> <a class="footer-menu__title-link" href="/zh/date">应用</a> </h3> <ul class="footer-menu__list"> <li class="footer-menu__item "> <a class="footer-menu__link " href="/zh/date">Bumble Date</a> </li> <li class="footer-menu__item "> <a class="footer-menu__link " href="/zh/bff">Bumble BFF</a> </li> <li class="footer-menu__item "> <a class="footer-menu__link " href="/zh/bizz">Bumble Bizz</a> </li> </ul> </div> </div> <div class="footer__inner-item-row"> <div class="footer-menu"> <h3 class="footer-menu__title"> <span class="footer-menu__title-link">指南</span> </h3> <ul class="footer-menu__list"> <li class="footer-menu__item "> <a class="footer-menu__link " href="/date/seasonal">季节约会指南</a> </li> </ul> </div> </div> </div> <div class="footer__inner-item"> <div class="footer-menu"> <h3 class="footer-menu__title"> <a class="footer-menu__title-link" href="/zh/about">公司</a> </h3> <ul class="footer-menu__list"> <li class="footer-menu__item "> <a class="footer-menu__link " href="/zh/help/">帮助中心</a> </li> <li class="footer-menu__item "> <a class="footer-menu__link " href="https://bumble.events">Bumble IRL</a> </li> <li class="footer-menu__item "> <a class="footer-menu__link " href="/zh/guidelines">指导原则</a> </li> <li class="footer-menu__item "> <a class="footer-menu__link " href="/zh/privacy">隐私声明</a> </li> <li class="footer-menu__item is-hidden"> <a class="footer-menu__link " href="/zh/impressum">Impressum</a> </li> <li class="footer-menu__item is-hidden"> <a class="footer-menu__link js-new-cookie-policy" href="/cookie-policy">管理Cookies</a> </li> <li class="footer-menu__item "> <a class="footer-menu__link " href="/zh/terms">条款</a> </li> <li class="footer-menu__item "> <a class="footer-menu__link " href="http://team.bumble.com/">工作机会</a> </li> <li class="footer-menu__item is-hidden"> <a class="footer-menu__link js-ccpa-privacy-modal" href="/cookie-policy">不允许售卖或分享我的个人信息</a> </li> </ul> </div> </div> <div class="footer__inner-item"> <div class="footer-menu"> <h3 class="footer-menu__title"> <a class="footer-menu__title-link" href="/zh/the-buzz/">嗡嗡</a> </h3> <ul class="footer-menu__list"> <li class="footer-menu__item "> <a class="footer-menu__link " href="/zh/the-buzz/love">Love</a> </li> <li class="footer-menu__item "> <a class="footer-menu__link " href="/zh/the-buzz/friendship">Friendship</a> </li> <li class="footer-menu__item "> <a class="footer-menu__link " href="/zh/the-buzz/career">Career</a> </li> <li class="footer-menu__item "> <a class="footer-menu__link " href="/zh/the-buzz/wellness">Wellness</a> </li> <li class="footer-menu__item "> <a class="footer-menu__link " href="/zh/the-buzz/how-to">How To</a> </li> <li class="footer-menu__item "> <a class="footer-menu__link " href="/zh/the-buzz/events">Events</a> </li> <li class="footer-menu__item "> <a class="footer-menu__link " href="https://bumble.com/success">提交您的故事</a> </li> </ul> </div> </div> <div class="footer__inner-item"> <div class="footer-menu"> <h3 class="footer-menu__title">关注Bumble</h3> <div class="footer-menu__content"> 这种结交有力的新朋友的方式是前所未有的。 </div> <div class="footer-menu__social-links"> <div class="social-links"> <ul class="social-links__list"> <li class="social-links__item"> <a class="social-links__link" href="https://www.facebook.com/bumbleapp/" target="_blank"> <span class="button__content"> <span class="button__icon"><svg aria-hidden="true" class="icon"><use xlink:href="#icon-facebook-square"></use></svg></span> </span> <span class="a11y-visually-hidden">Bumble on Facebook</span> <span class="a11y-visually-hidden">(opens in new window)</span> </a> </li> <li class="social-links__item"> <a class="social-links__link" href="https://instagram.com/bumble/" target="_blank"> <span class="button__content"> <span class="button__icon"><svg aria-hidden="true" class="icon"><use xlink:href="#icon-instagram"></use></svg></span> </span> <span class="a11y-visually-hidden">Bumble on Instagram</span> <span class="a11y-visually-hidden">(opens in new window)</span> </a> </li> <li class="social-links__item"> <a class="social-links__link" href="https://twitter.com/bumble" target="_blank"> <span class="button__content"> <span class="button__icon"><svg aria-hidden="true" class="icon"><use xlink:href="#icon-twitter"></use></svg></span> </span> <span class="a11y-visually-hidden">Bumble on Twitter</span> <span class="a11y-visually-hidden">(opens in new window)</span> </a> </li> <li class="social-links__item"> <a class="social-links__link" href="https://www.pinterest.com/bumbleapp/" target="_blank"> <span class="button__content"> <span class="button__icon"><svg aria-hidden="true" class="icon"><use xlink:href="#icon-pinterest"></use></svg></span> </span> <span class="a11y-visually-hidden">Bumble on Pinterest</span> <span class="a11y-visually-hidden">(opens in new window)</span> </a> </li> </ul> </div> </div> </div> </div> </nav> <div class="footer__copyright">© 2025 Bumble | 保留所有权利</div> </div> </footer> <div class="page__mobile-panel"> <div class="mobile-panel js-mobile-navigation" role="dialog" aria-modal="true"> <div class="mobile-panel__inner"> <div class="mobile-panel__header"> <div class="mobile-panel__close"> <button class="button js-close-menu"> <span class="button__content"> <span class="button__icon"> <i class="icon"> <svg aria-hidden="true" class="icon__content"><use xlink:href="#icon-close"></use></svg> </i> </span> </span> <span class="a11y-visually-hidden">关闭菜单</span> </button> </div> </div> <nav class="mobile-panel__content" aria-labelledby="main-navigation-label"> <div class="mobile-panel__content-menu"> <nav class="mobile-menu"> <div class="mobile-menu__title"> <a class="link" href="/zh/about"> <span class="link__text">关于</span> </a> </div> <ul class="mobile-menu__list"> <li class="mobile-menu__item"> <a class="mobile-menu__link" href="/zh/date">Bumble Date</a> </li> <li class="mobile-menu__item"> <a class="mobile-menu__link" href="/zh/bff">Bumble BFF</a> </li> <li class="mobile-menu__item"> <a class="mobile-menu__link" href="/zh/bizz">Bumble Bizz</a> </li> </ul> </nav> </div> <div class="mobile-panel__content-menu"> <nav class="mobile-menu"> <div class="mobile-menu__title"> <a class="link" href="https://thebeehive.bumble.com/ambassadors"> <span class="link__text">大使</span> </a> </div> <ul class="mobile-menu__list"> </ul> </nav> </div> <div class="mobile-panel__content-menu"> <nav class="mobile-menu"> <div class="mobile-menu__title"> <a class="link" href="/zh/the-buzz/"> <span class="link__text">嗡嗡</span> </a> </div> <ul class="mobile-menu__list"> </ul> </nav> </div> </nav> <div class="mobile-panel__download-app"> <div class="download-app"> <div class="download-app__actions"> <div class="download-app__actions-item download-app__actions-item--app"> <a class="button button--primary js-modal-open" href="#download-app"> <span class="button__content"><span class="button__text">下载应用</span></span> </a> </div> <div class="download-app__actions-item download-app__actions-item--ios"> <a class="button button--primary" target="_blank" href="https://app.appsflyer.com/id930441707?pid=appstorehomepage"> <span class="button__content"><span class="button__text">iOS下载</span><span class="a11y-visually-hidden">（将在新窗口中打开）</span></span> </a> </div> <div class="download-app__actions-item download-app__actions-item--android"> <a class="button button--primary" target="_blank" href="https://app.appsflyer.com/com.bumble.app?pid=googleplayhomepage"> <span class="button__content"><span class="button__text">Android下载</span><span class="a11y-visually-hidden">（将在新窗口中打开）</span></span> </a> </div> </div> </div> </div> </div> <div class="mobile-panel__backdrop js-close-menu"></div> </div> </div> <div class="page__modal"> <div class="modal js-modal" role="dialog" aria-modal="true" id="modal" aria-hidden="true"> <div class="modal__fade js-modal-close"></div> <div class="modal__inner" role="document"> <div class="modal__frame"> <div class="modal__control"> <button class="modal__close js-modal-close" type="button"> <span class="icon"> <svg aria-hidden="true" class="icon__content"><use xlink:href="#icon-close"></use></svg> </span> <span class="a11y-visually-hidden">关闭对话</span> </button> </div> <div class="modal__content js-modal-content"></div> </div> </div> </div> </div> <div class="page__modal-content" style="display: none" area-hidden="true"> <template data-modal-container="js-form-download-app"> <div class="cta"> <div class="cta__title"> <h2>一起加入吧！</h2> </div> <div class="cta__controls"> <div class="cta__action-desktop"> <form class="form form--get-app js-form " action="/get-app" method="post" autocomplete="off" data-seo-name="click" data-seo-category="homepage_button" data-seo-action="button_click" data-seo-label="desktop_textmethelink"> <input type="hidden" name="rt" value="fb54b30a95cf4dcbc1974244593ec91c"> <input id="wa" type="hidden" name="wa" value="1"> <div class="form__field form__field--inline"> <fieldset class="form-field form-field--stretch form-field--phone trigger-input-phone js-input-phone"> <legend class="form-field__label a11y-visually-hidden">电话号码</legend> <div class="form-field__error js-phone-error"></div> <div class="form-field__input"> <div class="input-phone"> <div class="input-phone__field"> <div class="input-phone__code js-select"> <label class="a11y-visually-hidden">国家代码</label> <div class="select"> <select class="select__field js-select-input" name="tel_country_code" aria-required="true"> <option></option> <option value="cn" data-label="+86" >中国 +86</option> <option value="cn" data-label="+853" >中国 +853</option> <option value="dk" data-label="+45" >丹麦 +45</option> <option value="ru" data-label="+7" >俄罗斯 +7</option> <option value="ca" data-label="+1" >加拿大 +1</option> <option value="za" data-label="+27" >南非 +27</option> <option value="in" data-label="+91" >印度 +91</option> <option value="mx" data-label="+52" >墨西哥 +52</option> <option value="br" data-label="+55" >巴西 +55</option> <option value="de" data-label="+49" >德国 +49</option> <option value="it" data-label="+39" >意大利 +39</option> <option value="no" data-label="+47" >挪威 +47</option> <option value="sg" data-label="+65" selected >新加坡 +65</option> <option value="nz" data-label="+64" >新西兰 +64</option> <option value="jp" data-label="+81" >日本 +81</option> <option value="fr" data-label="+33" >法国 +33</option> <option value="pl" data-label="+48" >波兰 +48</option> <option value="au" data-label="+61" >澳大利亚 +61</option> <option value="ie" data-label="+353" >爱尔兰 +353</option> <option value="se" data-label="+46" >瑞典 +46</option> <option value="us" data-label="+1" >美国 +1</option> <option value="fi" data-label="+358" >芬兰 +358</option> <option value="gb" data-label="+44" >英国 +44</option> <option value="nl" data-label="+31" >荷兰 +31</option> <option value="ph" data-label="+63" >菲律宾 +63</option> <option value="pt" data-label="+351" >葡萄牙 +351</option> <option value="es" data-label="+34" >西班牙 +34</option> <option value="ae" data-label="+971" >阿联酋 +971</option> <option value="kr" data-label="+82" >韩国 +82</option> </select> <span class="select__value js-select-value" aria-hidden="true">+65</span> </div> </div> <div class="input-phone__number trigger-input-text js-input"> <label class="a11y-visually-hidden">剩余数字</label> <input class="input-text js-input-field" type="tel" placeholder="" value="" name="tel_national" id="tel_national" max="100" aria-required="true"> </div> </div> </div> </div> </fieldset> <div class="form-field"> <button class="button button--primary" type="submit"> <span class="button__inner"> <span class="button__text">加入</span> </span> </button> </div> </div> <div class="form__field trigger-input-captcha js-captcha is-hidden "> <div class="form-field form-field--captcha"> <label class="form-field__label">请在下方方格内填写验证码</label> <div class="form-field__error js-captcha-error"></div> <div class="form-field__input"> <div class="captcha"> <div class="captcha__media"> <img class="captcha__code-image js-captcha-img" src="" data-src="https://bumble.com/reg_code.phtml?rt=fb54b30a95cf4dcbc1974244593ec91c&rand=97648&place=28" width="108" height="27" alt="Captcha挑战"> <button class="captcha__reset js-captcha-reset" type="button"> <span class="a11y-visually-hidden">换图片</span> <span class="captcha__reset-icon"> <i class="icon"> <svg aria-hidden="true" class="icon__content"> <use xlink:href="#icon-refresh"></use> </svg> </i> </span> </button> </div> <div class="captcha__field"> <div class="captcha__input"> <div class="captcha-input"> <div class="captcha-input__field"> <input class="input-text js-captcha-input" type="text" name="checkcode" id="checkcode" placeholder="" value="" max="30" disabled autocomplete="off" aria-required="true"> </div> <div class="captcha-input__error js-captcha-error">必填</div> </div> </div> </div> </div> </div> </div> </div> </form> </div> <div class="cta__action-mobile"> <div class="store-buttons"> <div class="store-buttons__item store-buttons__item--android"> <a class="button js-event-link" href="https://app.appsflyer.com/com.bumble.app?pid=googleplayhomepage" target="_blank" data-seo-name="event android-click" data-seo-category="homepage_button" data-seo-action="button_click" data-seo-label="android_download_app" data-source="" aria-label="在Google Play上下载Bumble应用"> <div class="button__inner"> <span class="button__icon"> <svg aria-hidden="true" class="icon"> <use xlink:href="#icon-google-store"></use> </svg> </span> <span class="button__text">下载Bumble</span> <span class="a11y-visually-hidden">（将在新窗口中打开）</span> </div> </a> </div> <div class="store-buttons__item store-buttons__item--ios"> <a class="button js-event-link" href="https://app.appsflyer.com/id930441707?pid=appstorehomepage" target="_blank" data-seo-name="event ios-click" data-seo-category="homepage_button" data-seo-action="button_click" data-seo-label="ios_download_app" data-source="" aria-label="在App Store 上下载Bumble应用"> <div class="button__inner"> <span class="button__icon"> <svg aria-hidden="true" class="icon"> <use xlink:href="#icon-apple"></use> </svg> </span> <span class="button__text">下载Bumble</span> <span class="a11y-visually-hidden">（将在新窗口中打开）</span> </div> </a> </div> </div> </div> </div> </div> </template> </div> <div class="page__cookie-notification"> <aside class="cookie-notification js-cookie-notification" style="display: none;"> <h2 class="a11y-visually-hidden">Cookie同意书</h2> <div class="cookie-notification__inner"> <div 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