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Accessibility - The JUNO Awards

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disabilities, and aims to maintain an inclusive and equitable workplace. To meet these goals, CARAS has put an accessibility plan in place in order to identify and remove potential barriers and has trained employees on customer service.</p> <p>CARAS is committed to providing excellent service and we value your feedback and strive to continuously improve our processes, practices, and how we interact with our customers. If you have a concern, question, or request, please get in touch with us by email, phone, letter, or in person. We commit to responding to your feedback within 10 business days.</p> <p><strong>Email</strong>: <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="01686f676e4162607360726e6f6d686f642f6260">[email&#160;protected]</a><br /> <strong>Phone</strong>: 416 485 3135<br /> <strong>Mailing Address</strong>: 211C-219 Dufferin Street, Toronto, Ontario M6K 3J1</p> <p>&nbsp;</p> <h3>KultureCity and The 2023 JUNO Awards&nbsp;</h3> <div>KultureCity is making the JUNO Awards sensory inclusive &#8212; through this partnership, trained volunteers, sensory bags, and a sensory room will be available for families and individuals who have sensory needs/non-visible disabilities. Sensory sensitivities or challenges with sensory regulation are often experienced by individuals with PTSD, dementia, autism and other similar conditions (1 in 6 individuals). One of the major barriers for these individuals is sensitivity to overstimulation and noise, which is an enormous part of this environment. Sensory bags, equipped with noise-cancelling headphones (provided by Puro Sound Labs), fidget tools, and verbal cue cards will be available for fans to use and take home at no additional cost. Sensory Activations are located on the Mezzanine, Main Concourse and the Upper Concourse.&nbsp;</div> <p>&nbsp;</p> <h1 class="p1" style="text-align: center;">Accessibilité</h1> <p class="p2">L’Académie canadienne des arts et des sciences de l’enregistrement (CARAS) valorise l’ensemble de la diversité sociale, y compris les personnes handicapées, et s’efforce de maintenir un milieu de travail inclusif et équitable. Pour réaliser ces objectifs, la CARAS a mis en place un plan d’accessibilité qui vise à recenser et à éliminer les obstacles potentiels et formé son personnel au service à la clientèle.</p> <p class="p2">La CARAS entend offrir un excellent service. Nous tenons compte de vos commentaires et nous nous efforçons constamment d’améliorer nos processus, nos pratiques et nos interactions avec tous les intervenants. Si vous avez une préoccupation, une question ou une demande, veuillez communiquer avec nous par courriel, par téléphone, par la poste ou en personne. Nous nous engageons à répondre à vos commentaires dans un délai de 10&nbsp;jours ouvrables.</p> <p class="p3"><strong>Courriel</strong>&nbsp;: <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="b7ded9d1d8f7d4d6c5d6c4d8d9dbded9d299d4d6">[email&#160;protected]</a><br /> <strong>Téléphone</strong>&nbsp;: 416&nbsp;485-3135<br /> <strong>Adresse postale</strong>&nbsp;: 211C-219 Dufferin Street, Toronto, Ontario M6K 3J1</p> <p class="p2">&nbsp;</p> <h3>KultureCity et les Prix JUNO 2023</h3> <p>KultureCity rend la cérémonie des JUNO Awards sensory inclusive &#8211; à travers son partenariat, des bénévoles sont formés, des sacs sensoriels et une salle sensorielle seront disponibles pour les familles et individus qui ont des besoins sensoriels / handicap invisible. Les sensibilités sensorielles ou les difficultés avec la régulation sensorielle sont souvent expérimentées par les personnes souffrant de stress post-traumatique, démence, autisme ou autre condition similaire (1 individu sur 6). Un des grands obstacles pour ces individus est la sensibilité à la stimulation et au bruit, qui est une partie présente dans cet environnement. Les sacs sensoriels sont équipés d’un casque antibruit (fourni par Puro Sound Labs), de jeux anti stress et une carte de communication, seront disponibles pour les fans à utiliser et à prendre chez soi sans frais supplémentaire. 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