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Contact us | Relay UK

<!doctype html> <html lang="en" data-colour-scheme="colour-scheme-blue" data-is-publish="true"> <head> <meta charset="utf-8"/> <title>Contact us | Relay UK</title> <meta name="description" content="Contact us if you have a question or complaint about Relay UK, the Relay UK app, the text relay service, or setting up a TextNumber."/> <meta name="viewport" content="width=device-width,initial-scale=1,maximum-scale=2,user-scalable=yes"/> <meta http-equiv="X-UA-Compatible" content="IE=edge"/> <link rel="canonical" href="https://www.ngts.org.uk/contact-us.html"/> <link rel="shortcut icon" type="image/vnd.microsoft.icon" href="/content/dam/shared-assets/logos/relay-uk-favicon.ico"/> <link rel="stylesheet" href="/etc.clientlibs/bt-wav/clientlibs/clientlib-header-footer.min.css" type="text/css"> <script src="/etc.clientlibs/clientlibs/granite/jquery.min.js"></script> <script src="/etc.clientlibs/bt-wav/clientlibs/clientlib-header-footer.min.js"></script> <script> window.digitalData = window.digitalData || {}; window.digitalData.version = "1.0"; window.digitalData.page = { pageInfo: { pageID: "contact\u002Dus", pageName: "Contact us" }, category: { primaryCategory: "Contact us", pageType: "T\u002D009\u002DD: Generic Content Page" }, attributes: { siteName: "Relay UK", homePageName: "Relay UK homepage", pageDepth: "1", pageNameOverride: "" } }; window.digitalData.event = [ ]; </script> <script>window.CQ = window.CQ || {}</script> <!-- sly data-sly-resource="contexthub" / --> </head> <body class="non-touch-device aem-site"> <a href="#jumpToLinks" tabindex="1" class="component-jump-to-content--opener">Open links to jump to page content</a> <div class="component-jump-to-content"> <ul class="component-jump-to-content__list" id="jumpToLinks"> <li class="component-jump-to-content__list-item"> <a href="#top-navigation" tabindex="2" class="component-jump-to-content__list-item-anchor" aria-label="Jump to navigation"> Jump to navigation </a> </li> <li class="component-jump-to-content__list-item"> <a href="#main-content" tabindex="3" class="component-jump-to-content__list-item-anchor" aria-label="Jump to page content"> Jump to page content </a> </li> <li class="component-jump-to-content__list-item"> <a href="#footer" tabindex="4" class="component-jump-to-content__list-item-anchor" aria-label="Jump to footer"> Jump to footer </a> </li> </ul> </div> <div id="window_mediaDetector"></div> <!-- <div data-sly-resource="header-iparsys"></div> --> <div> <div class="cmp-experiencefragment"> <div class="xf-content-height"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="bt-branded-nav parbase aem-GridColumn aem-GridColumn--default--12"> <script type="text/x-template" id="component-search-box__template__suggestion"> <li class="suggestion" @mousedown="applySuggestion" @mouseenter="function(e) { e.target.classList.toggle('selected'); }" @mouseleave="function(e) { e.target.classList.toggle('selected'); }" @click="applySuggestion" v-if="doRender" v-html="innerHtml" v-bind:class="highlightClass"> </li> </script> <script type="text/x-template" id="component-search-box__template__search-bar"> <form @submit.prevent="submitSearchForm" class="component-search-box__search-form"> <label for="site-search" class="component-search-box__search-form-label">Search our site</label> <input id="site-search" @keydown="onKeydownInputField" onfocus="this.placeholder=''" onblur="this.placeholder='Search our site'" v-model="searchTerm" type="text" class="component-search-box__search-form-field" placeholder="Search our site" autocomplete="off"> <span @click="clearSearchField" class="component-search-box__search-form-field-clear-button"></span> <button type="submit" class="button form-button button-primary-purple component-search-box__search-form-button"> {{searchButtonText}} </button> <div class="component-search-box__suggestions" v-bind:class="{'component-search-box__suggestions--hidden' : !shouldShowSuggestions}"> <ol class="component-search-box__suggestions-list"> <search-results-search-suggestion v-for="(item, idx) in suggestedTerms" :key="idx" @apply-search-suggestion="applySearchSuggestion" v-bind:is-highlighted="selectedSuggestionIndex==idx" v-bind:proposal="item" v-bind:term="searchTerm"></search-results-search-suggestion> </ol> </div> <div class='ser_key_error' style='display:none;'>Please enter at least 3 characters to search. Enter 6 characters or more for instant suggestions.</div> <div class='ser_key_error-six' style='display:none;'>Enter 6 characters or more for instant suggestions.</div> </form> </script> <script> </script> <!-- Component --> <!-- BT Main Nav --> <section data-component-path="/content/experience-fragments/relayuk/header_and_footer/header/master/jcr:content/root/bt_branded_nav" data-component-watch='["bt-branded-nav"]' class="component-bt-branded-nav no-logins no-site-title" data-search-page="/search.html"> <!-- /content/dam/bt-wav-relayuk/logos/Relay-UK-Black.png--> <div class="top-nav-container" data-hidden-page-title="true"> <div class="component-bt-branded-nav__top col-group"> <div class="col-dt-12 component-bt-branded-nav__top-wrapper"> <div class="component-bt-branded-nav__top-logo col-mb-3"> <div class="component-bt-branded-nav__top-logo-logo-holder"> <a href="/" target="_self" class="component-bt-branded-nav__top-logo-anchor"> <img class="component-bt-branded-nav__top-logo-img" src="/logos/Relay-UK-Black.png" data-standard-contrast-logo="/content/dam/bt-wav-relayuk/logos/Relay-UK-Black.png" data-yellow-contrast-logo="/content/dam/bt-wav-relayuk/logos/Relay-UK-Black.png" data-dark-contrast-logo="/content/dam/bt-wav-relayuk/logos/Relau-UK-White.png" title="Relay UK Home page" data-title="Relay UK Home page" alt="Relay UK Home page"/> </a> </div> </div> <a class="component-bt-branded-nav__top-mob-title col-mb-6" href="#" aria-expanded="false" aria-label="Click to expand or collapse menu"> <span>Menu <i class="component-bt-branded-nav__top-mob-title-icon icon-down-chevron" aria-hidden="true"></i> </span> </a> <div class="component-bt-branded-nav__top-search hidden-site-title "> <div class="component-bt-branded-nav__top-search-wrapper"> <a class="component-bt-branded-nav__top-tab-title" href="#" aria-expanded="false" aria-label="Click to expand or collapse menu"> <span>Menu</span> <i class="component-bt-branded-nav__top-tab-title-icon icon-down-chevron" aria-hidden="true"></i> </a> <a href="#" class="component-bt-branded-nav__top-search-link" data-href="#" data-toggle="collapse" aria-expanded="false" aria-controls="search" title="Open the search area to search the NGTS website."> <i class="component-bt-branded-nav__top-search-icon icon-search" aria-hidden="true"></i> </a> </div> <div class="component-bt-branded-nav__top-search-form-desktop"> <div class="component-bt-branded-nav__top-search-form-desktop-column col-6 hide-site-title"> <a href="/" class="component-bt-branded-nav__top-search-form-desktop-columm-title hide-site-title page-title"> <span class="component-bt-branded-nav__main-title">Relay UK</span> </a> </div> <section class="component-bt-branded-nav__top-search-form-desktop-column col-mb-12 no-title " id="component-bt-branded-nav__top-search-desktop" data-search-page="/search.html" data-secure-search-path="https://my.btwholesale.com/secure-search/securesearch" data-solr-search="false"> <span class="component-bt-branded-nav__top-search-form-desktop-border hide-site-title"></span> <search-results-search-form :inner-search-term="searchTerm" @update-search-term="updateSearchTerm" @perform-search="performSearch"></search-results-search-form> </section> <div class="component-accessibility-control__accessibility-control" data-component-watch='["accessibility-control"]'> <div class="component-accessibility-control__link"> <button class="component-accessibility-control__link-anchor" aria-expanded="false"> <span class="component-accessibility-control__link-label">Accessibility</span> <i class="component-accessibility-control__arrow-down-icon icon-down-chevron"></i> </button> </div> </div> </div> </div> </div> <div class="component-accessibility-control"> <div class="component-accessibility-control__accordion-panel"> <span class="component-accessibility-control__border"></span> <div class="accessibility-controls"> <div class="component-accessibility-control__text-size"> <span class="component-accessibility-control__text-size-label"> Text size </span> <a data-accessibility-font-size="small" href="#" class="component-accessibility-control__text-size component-accessibility-control__text-size--small component-accessibility-control__options" aria-label="Font size small button"><span>A</span></a> <a data-accessibility-font-size="medium" href="#" class="component-accessibility-control__text-size component-accessibility-control__text-size--medium component-accessibility-control__options" aria-label="Font size medium button"><span>A</span></a> <a data-accessibility-font-size="large" href="#" class="component-accessibility-control__text-size component-accessibility-control__text-size--large component-accessibility-control__options" aria-label="Font size large button"><span>A</span></a> </div> <div class="component-accessibility-control__contrast"> <span class="component-accessibility-control__contrast-border"></span> <span class="component-accessibility-control__contrast-label"> Contrast </span> <a data-contrast-colour="light" href="#" class="component-accessibility-control__contrast-colour component-accessibility-control__contrast-colour--light component-accessibility-control__options" aria-label="Contrast colour light button"><span>A</span></a> <a data-contrast-colour="yellow" href="#" class="component-accessibility-control__contrast-colour component-accessibility-control__contrast-colour--yellow component-accessibility-control__options" aria-label="Contrast colour yellow button"><span>A</span></a> <a data-contrast-colour="dark" href="#" class="component-accessibility-control__contrast-colour component-accessibility-control__contrast-colour--dark component-accessibility-control__options" aria-label="Contrast colour dark button"><span>A</span></a> </div> <div class="component-accessibility-control__guidelines"> <a href="/accessibility.html" target="_blank" class="component-accessibility-control__guidelines-anchor"> Accessibility guidelines </a> </div> </div> </div> </div> </div> </div> <div class="component-bt-branded-nav__top-search-form"> <div class="component-bt-branded-nav__top-search-form-column col-6 hide-site-title"> <a href="/" class="component-bt-branded-nav__top-search-form-columm-title hide-site-title page-title mobile-page-title"> <span class="component-bt-branded-nav__main-title">Relay UK</span> </a> </div> <section class="component-bt-branded-nav__top-search-form-column col-mb-12 no-title" id="component-bt-branded-nav__top-search" data-search-page="/search.html" data-secure-search-path="https://my.btwholesale.com/secure-search/securesearch" data-solr-search="false"> <span class="component-bt-branded-nav__top-search-form-border hide-site-title"></span> <search-results-search-form :inner-search-term="searchTerm" @update-search-term="updateSearchTerm" @perform-search="performSearch"></search-results-search-form> </section> </div> <!-- Sub Level Menu Nav--> <div class="component-bt-branded-nav__bottom component-bt-branded-nav__bottom--closed "> <div class="component-bt-branded-nav__breakout"> <div class="component-bt-branded-nav__breakout-inner col-group"> <!-- default fall back if there is no Global Link Page--> <ul class=" component-bt-branded-nav__bottom-nav component-bt-branded-nav__main-nav width-100 "> <li id="top-navigation" class="component-bt-branded-nav__main-nav-item "> <a href="/about-relay-uk.html" class="component-bt-branded-nav__main-nav-item-anchor no-chevron"> <span class="component-bt-branded-nav__main-nav-item-anchor-span" data-title="About Relay UK"> <span class="component-bt-branded-nav__underlined"> About Relay UK </span> </span> </a> </li> <li class="component-bt-branded-nav__main-nav-item "> <a href="/how-to-use-relay-uk.html" class="component-bt-branded-nav__main-nav-item-anchor "> <span class="component-bt-branded-nav__main-nav-item-anchor-span" data-title="How to use Relay UK"> <span class="component-bt-branded-nav__underlined"> How to use Relay UK </span> </span> </a> <i class="component-bt-branded-nav__main-nav-icon icon-down-chevron" aria-hidden="true"></i> <div class="component-bt-branded-nav__sub-nav-container"> <div class="component-bt-branded-nav__sub-nav-container-inner"> <ul data-eqh-menu-item-main class="component-bt-branded-nav__sub-nav component-bt-branded-nav__sub-nav--closed"> <li class="component-bt-branded-nav__sub-nav-item "> <a href="/how-to-use-relay-uk/download-app.html" class="component-bt-branded-nav__sub-nav-item-anchor no-chevron"> <span class="component-bt-branded-nav__sub-nav-item-anchor-span"> <span class="component-bt-branded-nav__underlined"> <span class="component-bt-branded-nav__underlined-wrappable" data-title="Download app"> Download app </span> </span> </span> <!--TODO --> </a> </li> <li class="component-bt-branded-nav__sub-nav-item "> <a href="/how-to-use-relay-uk/use-relay-uk-with-app.html" class="component-bt-branded-nav__sub-nav-item-anchor no-chevron"> <span class="component-bt-branded-nav__sub-nav-item-anchor-span"> <span class="component-bt-branded-nav__underlined"> <span class="component-bt-branded-nav__underlined-wrappable" data-title="Use Relay UK with app"> Use Relay UK with app </span> </span> </span> <!--TODO --> </a> </li> <li class="component-bt-branded-nav__sub-nav-item "> <a href="/how-to-use-relay-uk/use-relay-uk-with-textphone.html" class="component-bt-branded-nav__sub-nav-item-anchor no-chevron"> <span class="component-bt-branded-nav__sub-nav-item-anchor-span"> <span class="component-bt-branded-nav__underlined"> <span class="component-bt-branded-nav__underlined-wrappable" data-title="Use Relay UK with textphone"> Use Relay UK with textphone </span> </span> </span> <!--TODO --> </a> </li> <li class="component-bt-branded-nav__sub-nav-item "> <a href="/how-to-use-relay-uk/contact-999-using-relay-uk.html" class="component-bt-branded-nav__sub-nav-item-anchor no-chevron"> <span class="component-bt-branded-nav__sub-nav-item-anchor-span"> <span class="component-bt-branded-nav__underlined"> <span class="component-bt-branded-nav__underlined-wrappable" data-title="Contact 999 using Relay UK"> Contact 999 using Relay UK </span> </span> </span> <!--TODO --> </a> </li> <li class="component-bt-branded-nav__sub-nav-item "> <a href="/how-to-use-relay-uk/relay-uk-for-hearing-people.html" class="component-bt-branded-nav__sub-nav-item-anchor no-chevron"> <span class="component-bt-branded-nav__sub-nav-item-anchor-span"> <span class="component-bt-branded-nav__underlined"> <span class="component-bt-branded-nav__underlined-wrappable" data-title="Relay UK for hearing people"> Relay UK for hearing people </span> </span> </span> <!--TODO --> </a> </li> <li class="component-bt-branded-nav__sub-nav-item "> <a href="/how-to-use-relay-uk/relay-uk-for-business.html" class="component-bt-branded-nav__sub-nav-item-anchor no-chevron"> <span class="component-bt-branded-nav__sub-nav-item-anchor-span"> <span class="component-bt-branded-nav__underlined"> <span class="component-bt-branded-nav__underlined-wrappable" data-title="Relay UK for business"> Relay UK for business </span> </span> </span> <!--TODO --> </a> </li> </ul> </div> </div> </li> <li class="component-bt-branded-nav__main-nav-item "> <a href="/relay-uk-services.html" class="component-bt-branded-nav__main-nav-item-anchor "> <span class="component-bt-branded-nav__main-nav-item-anchor-span" data-title="Relay UK services"> <span class="component-bt-branded-nav__underlined"> Relay UK services </span> </span> </a> <i class="component-bt-branded-nav__main-nav-icon icon-down-chevron" aria-hidden="true"></i> <div class="component-bt-branded-nav__sub-nav-container"> <div class="component-bt-branded-nav__sub-nav-container-inner"> <ul data-eqh-menu-item-main class="component-bt-branded-nav__sub-nav component-bt-branded-nav__sub-nav--closed"> <li class="component-bt-branded-nav__sub-nav-item "> <a href="/relay-uk-services/relay-uk-app.html" class="component-bt-branded-nav__sub-nav-item-anchor no-chevron"> <span class="component-bt-branded-nav__sub-nav-item-anchor-span"> <span class="component-bt-branded-nav__underlined"> <span class="component-bt-branded-nav__underlined-wrappable" data-title="Relay UK app"> Relay UK app </span> </span> </span> <!--TODO --> </a> </li> <li class="component-bt-branded-nav__sub-nav-item "> <a href="/relay-uk-services/calling-relay-assist.html" class="component-bt-branded-nav__sub-nav-item-anchor no-chevron"> <span class="component-bt-branded-nav__sub-nav-item-anchor-span"> <span class="component-bt-branded-nav__underlined"> <span class="component-bt-branded-nav__underlined-wrappable" data-title="Calling Relay Assist"> Calling Relay Assist </span> </span> </span> <!--TODO --> </a> </li> <li class="component-bt-branded-nav__sub-nav-item "> <a href="/relay-uk-services/textnumbers.html" class="component-bt-branded-nav__sub-nav-item-anchor no-chevron"> <span class="component-bt-branded-nav__sub-nav-item-anchor-span"> <span class="component-bt-branded-nav__underlined"> <span class="component-bt-branded-nav__underlined-wrappable" data-title="TextNumbers"> TextNumbers </span> </span> </span> <!--TODO --> </a> </li> </ul> </div> </div> </li> <li class="component-bt-branded-nav__main-nav-item "> <a href="/help.html" class="component-bt-branded-nav__main-nav-item-anchor "> <span class="component-bt-branded-nav__main-nav-item-anchor-span" data-title="Help"> <span class="component-bt-branded-nav__underlined"> Help </span> </span> </a> <i class="component-bt-branded-nav__main-nav-icon icon-down-chevron" aria-hidden="true"></i> <div class="component-bt-branded-nav__sub-nav-container"> <div class="component-bt-branded-nav__sub-nav-container-inner"> <ul data-eqh-menu-item-main class="component-bt-branded-nav__sub-nav component-bt-branded-nav__sub-nav--closed"> <li class="component-bt-branded-nav__sub-nav-item "> <a href="/help/faqs.html" class="component-bt-branded-nav__sub-nav-item-anchor no-chevron"> <span class="component-bt-branded-nav__sub-nav-item-anchor-span"> <span class="component-bt-branded-nav__underlined"> <span class="component-bt-branded-nav__underlined-wrappable" data-title="FAQs"> FAQs </span> </span> </span> <!--TODO --> </a> </li> <li class="component-bt-branded-nav__sub-nav-item "> <a href="/help/how-to-videos.html" class="component-bt-branded-nav__sub-nav-item-anchor no-chevron"> <span class="component-bt-branded-nav__sub-nav-item-anchor-span"> <span class="component-bt-branded-nav__underlined"> <span class="component-bt-branded-nav__underlined-wrappable" data-title="&#39;How to&#39; videos"> &#39;How to&#39; videos </span> </span> </span> <!--TODO --> </a> </li> <li class="component-bt-branded-nav__sub-nav-item "> <a href="/help/complaints.html" class="component-bt-branded-nav__sub-nav-item-anchor no-chevron"> <span class="component-bt-branded-nav__sub-nav-item-anchor-span"> <span class="component-bt-branded-nav__underlined"> <span class="component-bt-branded-nav__underlined-wrappable" data-title="Complaints"> Complaints </span> </span> </span> <!--TODO --> </a> </li> </ul> </div> </div> </li> <li class="component-bt-branded-nav__main-nav-item "> <a href="/news.html" class="component-bt-branded-nav__main-nav-item-anchor no-chevron"> <span class="component-bt-branded-nav__main-nav-item-anchor-span" data-title="News"> <span class="component-bt-branded-nav__underlined"> News </span> </span> </a> <div class="component-bt-branded-nav__sub-nav-container"> <div class="component-bt-branded-nav__sub-nav-container-inner"> <ul data-eqh-menu-item-main class="component-bt-branded-nav__sub-nav component-bt-branded-nav__sub-nav--closed"> </ul> </div> </div> </li> <li class="component-bt-branded-nav__main-nav-item "> <a href="/communication-providers.html" class="component-bt-branded-nav__main-nav-item-anchor no-chevron"> <span class="component-bt-branded-nav__main-nav-item-anchor-span" data-title="Communication providers"> <span class="component-bt-branded-nav__underlined"> Communication providers </span> </span> </a> </li> <li class="component-bt-branded-nav__main-nav-item component-bt-branded-nav__nav-item-active"> <a href="/contact-us.html" class="component-bt-branded-nav__main-nav-item-anchor component-bt-branded-nav__nav-active no-chevron"> <span class="component-bt-branded-nav__main-nav-item-anchor-span" data-title="Contact us"> <span class="component-bt-branded-nav__underlined"> Contact us </span> </span> </a> </li> </ul> <!-- Global Link Pages --> <!-- End of Global Link Pages--> </div> </div> <!-- Secondary BZ --> <!-- end --> </div> <div class="search-keyline hide-site-title"></div> <a class="component-bt-branded-nav__main-title-link-mob hide-site-title page-title mobile-page-title" href="/"> <span class="component-bt-branded-nav__main-title-mob">Relay UK</span> </a> </section> </div> </div> </div></div> </div> <div class="container" id="main-content"> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="hero-banner-slim parbase aem-GridColumn aem-GridColumn--default--12"><!-- Placeholder --> <!-- Component --> <div data-component-watch='["hero-banner-slim"]' class="component-hero-banner-slim lazy-load-image component-hero-banner-slim-image component-hero-banner-slim--bg-white full-width-breakout" data-background-image-desktop="/content/dam/bt-wav-relayuk/assets/images/hero-banners/hero-slim-contact-us-full.jpg" data-background-image-mobile="/content/dam/bt-wav-relayuk/assets/images/hero-banners/hero-slim-contact-us-mob.jpg" data-opacity-style="100"> <div class="component-hero-banner-slim__facade component-hero-banner-slim__facade--none component-hero-banner-slim__content"> <div class="component-hero-banner-slim__contrast component-hero-banner-slim__contrast--facade-none"> <div class="component-hero-banner-slim__wrapper "> </div> </div> </div> </div> </div> </div> </div> <div class="breadcrumb-bar parbase aem-GridColumn aem-GridColumn--default--12"><!-- Example usage: com.bt.wav.core.components.BreadcrumbBarUse --> <!-- Placeholder --> <!-- Component && page.contentResource.navRoot == true--> <div data-component-watch='["breadcrumb-bar"]' class="component-breadcrumb-bar component-breadcrumb-bar-desktop-onzoom component-breadcrumb-bar-desktop"> <!-- Ordered list of breadcrumb pages --> <!--<div data-sly-test.author="false"> <span class="component-breadcrumb-bar__home-icon">Breadcrumb</span> </div>--> <!-- Breadcrumb page list showing first 3 and last one for breacrumbs containing more than 5 pages--> <!-- Breadcrumb page list for breadcrumbs containing less than 6 pages --> <ul class="component-breadcrumb-bar__list component-breadcrumb-bar__list-hideInTablet"> <li class="component-breadcrumb-bar__list-item __page-crumb "> <a class="component-breadcrumb-bar__list-item-anchor __crumb-item" href="/" aria-label="Relay UK homepage"> <em class="component-breadcrumb-bar__list-item-anchor-span-home-icon icon-home"></em> </a> </li> <li class="component-breadcrumb-bar__list-item __page-crumb component-breadcrumb-bar__list-item__page-last"> <a tabindex="-1" class="component-breadcrumb-bar__list-item-anchor __crumb-item" href="/contact-us.html" aria-label="Contact us"> <span class="component-breadcrumb-bar__list-item-anchor-span"> Contact us</span> </a> </li> </ul> </div> </div> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="section-container aem-GridColumn aem-GridColumn--default--12"><div data-component-watch='["section-container"]' class="component-section-container component-section-container__default-left-padding component-section-container__default-right-padding component-section-container__default-top-padding component-section-container__default-bottom-padding component-section-container__white component-section-container__breakout"> <div class="aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 component-section-container__inner"> <div class="spacer parbase aem-GridColumn aem-GridColumn--default--12"><!-- Placeholder --> <!-- Component --> <div class="component-spacer"> <span class="component-spacer--spacer20"></span> </div> </div> <div class="spacer parbase aem-GridColumn--default--hide aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--default--0"><!-- Placeholder --> <!-- Component --> <div class="component-spacer"> <span class="component-spacer--spacer20"></span> </div> </div> <div class="cmp cmp-text aem-GridColumn aem-GridColumn--default--12"><!-- Placeholder --> <!-- Component --> <div class="component-heading-bar" aria-label="Contact us"> <h1 class="scalable-header scalable-header--extra-large scalable-header--align-center scalable-header--dark-grey" id="contact-us">Contact us</h1> </div> </div> <div class="spacer parbase aem-GridColumn aem-GridColumn--default--12"><!-- Placeholder --> <!-- Component --> <div class="component-spacer"> <span class="component-spacer--spacer20"></span> </div> </div> <div class="cmp cmp-text aem-GridColumn--tablet--10 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--tablet--1"><!-- Placeholder --> <div data-component-watch='["body-text-block"]' class="component-body-text-block" aria-label="text-block"> <p style="text-align: center;">Contact us if you have a question or complaint about Relay UK, the Relay UK app, or setting up a TextNumber.<br /> </p> <p style="text-align: center;">We cannot help if it鈥檚 about your phone line, phone bill, or broadband. If it is, you鈥檒l need to contact your phone or broadband provider.<br /> </p> </div></div> <div class="spacer parbase aem-GridColumn aem-GridColumn--default--12"><!-- Placeholder --> <!-- Component --> <div class="component-spacer"> <span class="component-spacer--spacer40"></span> </div> </div> </div> </div> </div> <div class="single-keyline parbase aem-GridColumn aem-GridColumn--default--12"><!-- Placeholder --> <div data-component-watch='["single-keyline"]' class="component-single-keyline"> <span class="component-single-keyline__line component-single-keyline__"> </span> </div></div> <div class="section-container aem-GridColumn aem-GridColumn--default--12"><div data-component-watch='["section-container"]' class="component-section-container component-section-container__default-left-padding component-section-container__default-right-padding component-section-container__default-top-padding component-section-container__default-bottom-padding component-section-container__light-grey component-section-container__breakout"> <div class="aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 aem-Grid--tablet-wide--12 aem-Grid--phone-wide--12 component-section-container__inner"> <div class="spacer parbase aem-GridColumn aem-GridColumn--default--12"><!-- Placeholder --> <!-- Component --> <div class="component-spacer"> <span class="component-spacer--spacer60"></span> </div> </div> <div class="section-container aem-GridColumn--phone-wide--none aem-GridColumn--default--none aem-GridColumn--tablet-wide--6 aem-GridColumn--offset--default--0 aem-GridColumn--offset--tablet--0 aem-GridColumn--offset--phone-wide--0 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--offset--tablet-wide--0 aem-GridColumn--tablet-wide--none aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--phone-wide--5"><div data-component-watch='["section-container"]' class="component-section-container mobile-padding component-section-container__left-twenty-padding component-section-container__right-twenty-padding component-section-container__default-top-padding component-section-container__bottom-twenty-padding component-section-container__light-grey "> <div class="aem-Grid aem-Grid--6 aem-Grid--tablet--6 aem-Grid--default--6 aem-Grid--tablet-wide--6 aem-Grid--phone-wide--5 component-section-container__inner"> <div class="section-container aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--tablet--none aem-GridColumn--tablet-wide--6 aem-GridColumn aem-GridColumn--offset--tablet-wide--0 aem-GridColumn--tablet-wide--none aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--offset--default--0 aem-GridColumn--phone-wide--5"><div data-component-watch='["section-container"]' class="component-section-container component-section-container__left-twenty-padding component-section-container__default-right-padding component-section-container__default-top-padding component-section-container__default-bottom-padding component-section-container__white "> <div class="aem-Grid aem-Grid--6 aem-Grid--tablet--6 aem-Grid--default--6 aem-Grid--tablet-wide--6 component-section-container__inner"> <div class="spacer parbase aem-GridColumn--tablet--5 aem-GridColumn--tablet--none aem-GridColumn--tablet-wide--6 aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--offset--tablet--1"><!-- Placeholder --> <!-- Component --> <div class="component-spacer"> <span class="component-spacer--spacer40"></span> </div> </div> <div class="cmp cmp-text aem-GridColumn--tablet-wide--6 aem-GridColumn aem-GridColumn--tablet--6 aem-GridColumn--default--6"><!-- Placeholder --> <!-- Component --> <div class="component-heading-bar" aria-label="Call us"> <h2 class="scalable-header scalable-header--large scalable-header--align-left scalable-header--dark-grey" id="call-us">Call us</h2> </div> </div> <div class="spacer parbase aem-GridColumn--tablet--4 aem-GridColumn--tablet--none aem-GridColumn--tablet-wide--6 aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--offset--tablet--1"><!-- Placeholder --> <!-- Component --> <div class="component-spacer"> <span class="component-spacer--spacer20"></span> </div> </div> <div class="cmp cmp-text aem-GridColumn--tablet-wide--4 aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--tablet--6 aem-GridColumn--offset--default--0 aem-GridColumn--default--4"><!-- Placeholder --> <!-- Component --> <div class="component-heading-bar" aria-label="Phone"> <h3 class="scalable-header scalable-header--small scalable-header--align-left scalable-header--dark-grey" id="phone">Phone</h3> </div> </div> <div class="component-company-details aem-GridColumn--tablet-wide--4 aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--tablet--6 aem-GridColumn--offset--default--0 aem-GridColumn--default--4"><!-- Placeholder --> <div data-component-watch='["company-details"]' class="component-company-details component-company-details}"> <section class="component-company-details__container"> <ul class="component-company-details"> <li> <span class="icon-handset" aria-label="handset icon" aria-hidden="true"></span> <a href="tel:0800 7311 888" class="telLink" data-rel="external">0800 7311 888</a> <span class="extraDetail"></span> </li> </ul> </section> </div> </div> <div class="spacer parbase aem-GridColumn--tablet-wide--6 aem-GridColumn aem-GridColumn--tablet--6 aem-GridColumn--default--6"><!-- Placeholder --> <!-- Component --> <div class="component-spacer"> <span class="component-spacer--spacer20"></span> </div> </div> <div class="cmp cmp-text aem-GridColumn--tablet-wide--4 aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--tablet--6 aem-GridColumn--offset--default--0 aem-GridColumn--default--4"><!-- Placeholder --> <!-- Component --> <div class="component-heading-bar" aria-label="Relay UK app (or Textphone)"> <h3 class="scalable-header scalable-header--small scalable-header--align-left scalable-header--dark-grey" id="relay-uk-app-or-textphone">Relay UK app (or Textphone)</h3> </div> </div> <div class="component-company-details aem-GridColumn--offset--tablet--0 aem-GridColumn--tablet--none aem-GridColumn--tablet-wide--6 aem-GridColumn aem-GridColumn--tablet--6 aem-GridColumn--default--6"><!-- Placeholder --> <div data-component-watch='["company-details"]' class="component-company-details component-company-details}"> <section class="component-company-details__container"> <ul class="component-company-details"> <li> <span class="icon-handset" aria-label="handset icon" aria-hidden="true"></span> <a href="tel:0800 500 888" class="telLink" data-rel="external">0800 500 888</a> <span class="extraDetail"></span> </li> </ul> </section> </div> </div> <div class="spacer parbase aem-GridColumn--tablet--4 aem-GridColumn--tablet--none aem-GridColumn--tablet-wide--6 aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--offset--tablet--1"><!-- Placeholder --> <!-- Component --> <div class="component-spacer"> <span class="component-spacer--spacer20"></span> </div> </div> <div class="cmp cmp-text aem-GridColumn--offset--tablet--0 aem-GridColumn--tablet-wide--5 aem-GridColumn--default--none aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--default--5 aem-GridColumn--tablet--6 aem-GridColumn--offset--default--0"><!-- Placeholder --> <div data-component-watch='["body-text-block"]' class="component-body-text-block" aria-label="text-block"> <p>We鈥檙e open:<br /> Monday-Saturday, 9am-6pm<br /> Sunday, 9am-1pm<br /> Public holidays, 9am-5pm (closed Christmas Day)</p> </div></div> <div class="spacer parbase aem-GridColumn--tablet-wide--6 aem-GridColumn aem-GridColumn--tablet--6 aem-GridColumn--default--6"><!-- Placeholder --> <!-- Component --> <div class="component-spacer"> <span class="component-spacer--spacer20"></span> </div> </div> <div class="single-keyline parbase aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--tablet--none aem-GridColumn--tablet-wide--6 aem-GridColumn aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--offset--default--0"><!-- Placeholder --> <div data-component-watch='["single-keyline"]' class="component-single-keyline"> <span class="component-single-keyline__line component-single-keyline__grey component-single-keyline__false"> </span> </div></div> </div> </div> </div> <div class="section-container aem-GridColumn--offset--tablet--0 aem-GridColumn--tablet-wide--newline aem-GridColumn--default--none aem-GridColumn--tablet-wide--6 aem-GridColumn aem-GridColumn--tablet--newline aem-GridColumn--offset--tablet-wide--0 aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--offset--default--0 aem-GridColumn--phone-wide--5"><div data-component-watch='["section-container"]' class="component-section-container component-section-container__default-left-padding component-section-container__default-right-padding component-section-container__default-top-padding component-section-container__default-bottom-padding component-section-container__white "> <div class="aem-Grid aem-Grid--6 aem-Grid--tablet--6 aem-Grid--default--6 aem-Grid--tablet-wide--6 component-section-container__inner"> <div class="spacer parbase aem-GridColumn--tablet-wide--6 aem-GridColumn aem-GridColumn--tablet--6 aem-GridColumn--default--6"><!-- Placeholder --> <!-- Component --> <div class="component-spacer"> <span class="component-spacer--spacer20"></span> </div> </div> <div class="cmp cmp-text aem-GridColumn--offset--tablet--0 aem-GridColumn--tablet--none aem-GridColumn--tablet-wide--6 aem-GridColumn aem-GridColumn--tablet--6 aem-GridColumn--default--6"><!-- Placeholder --> <!-- Component --> <div class="component-heading-bar" aria-label="British Sign Language (BSL)"> <h2 class="scalable-header scalable-header--medium scalable-header--align-left scalable-header--dark-grey" id="british-sign-language-bsl">British Sign Language (BSL)</h2> </div> </div> <div class="spacer parbase aem-GridColumn--tablet--5 aem-GridColumn--tablet--none aem-GridColumn--tablet-wide--6 aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--offset--tablet--1"><!-- Placeholder --> <!-- Component --> <div class="component-spacer"> <span class="component-spacer--spacer20"></span> </div> </div> <div class="cmp cmp-text aem-GridColumn--offset--tablet--0 aem-GridColumn--tablet--none aem-GridColumn--tablet-wide--6 aem-GridColumn aem-GridColumn--tablet--6 aem-GridColumn--default--6"><!-- Placeholder --> <div data-component-watch='["body-text-block"]' class="component-body-text-block" aria-label="text-block"> <p>Use a BSL interpreting service to contact us.</p> <p>Find out how to <strong><a href="https://www.bt.com/bsl" target="_blank">contact us with BSL</a></strong>.</p> </div></div> <div class="spacer parbase aem-GridColumn--tablet-wide--6 aem-GridColumn aem-GridColumn--tablet--6 aem-GridColumn--default--6"><!-- Placeholder --> <!-- Component --> <div class="component-spacer"> <span class="component-spacer--spacer40"></span> </div> </div> </div> </div> </div> </div> </div> </div> <div class="section-container aem-GridColumn--phone-wide--none aem-GridColumn--default--none aem-GridColumn--tablet-wide--6 aem-GridColumn--offset--default--0 aem-GridColumn--offset--tablet--0 aem-GridColumn--offset--phone-wide--0 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--offset--tablet-wide--0 aem-GridColumn--tablet-wide--none aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--phone-wide--7"><div data-component-watch='["section-container"]' class="component-section-container mobile-padding component-section-container__left-twenty-padding component-section-container__right-twenty-padding component-section-container__default-top-padding component-section-container__default-bottom-padding component-section-container__light-grey "> <div class="aem-Grid aem-Grid--6 aem-Grid--tablet--6 aem-Grid--default--6 aem-Grid--tablet-wide--6 aem-Grid--phone-wide--7 component-section-container__inner"> <div class="cmp cmp-form aem-GridColumn--phone-wide--none aem-GridColumn--default--none aem-GridColumn--tablet-wide--6 aem-GridColumn--offset--default--0 aem-GridColumn--offset--tablet--0 aem-GridColumn--offset--phone-wide--0 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--offset--tablet-wide--0 aem-GridColumn--tablet-wide--none aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--phone-wide--7"> <div data-component-watch='["container"]' class="component-container" data-site-key-wholesale="6LeihaIfAAAAAGUJve9_nAnZNU5I0vFLa9yeJBll" data-site-key-redcare="6Lcvb6IfAAAAAF_KAIYSvfq5Ipz8K0_f1s4SlgoG" data-site-key-finalmile="6LdzXqIfAAAAADh_U6O7h7aZUcPJGZa-IQ2P5ftx" data-site-key-supplychain="6Le8c6IfAAAAAAzafh7MNvCi-fwXZvMG41ELnJSs" data-site-key-voiceservice="6LcReKIfAAAAAOdeC8WW_B4t65Wh2cwhzaFSbyQK" data-site-key-relayuk="6LdEgKIfAAAAAOQPLcY5CYzyo2ROwKpQLX0OsUF5" data-site-key-mnb="6LdVaaIfAAAAADxqpWav8uNyA6Efmw2iYgAsD6Vm" data-site-key-iot="6Le6YqIfAAAAAAgEGobpxihVvGol2myDIgVKvlvK"> <form data-submit-loader-type="body" data-submit-loader-style="coloured" method="POST" id="new_form" name="new_form" enctype="multipart/form-data" class="aem-Grid aem-Grid--6 aem-Grid--tablet--6 aem-Grid--default--6 aem-Grid--tablet-wide--6 aem-Grid--phone--6 aem-Grid--phone-wide--7 "> <input type="hidden" name=":formstart" value="/content/bt-wav-relayuk/uk/en/contact-us/jcr:content/root/responsivegrid/section_container_805039123/section_container_12_755127874/container_copy"/> <input type="hidden" class="resource-path" value="/content/bt-wav-relayuk/uk/en/contact-us/jcr:content/root/responsivegrid/section_container_805039123/section_container_12_755127874/container_copy"/> <div class="cmp cmp-text aem-GridColumn--tablet-wide--6 aem-GridColumn aem-GridColumn--offset--tablet-wide--0 aem-GridColumn--tablet-wide--none aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--phone-wide--7"><!-- Placeholder --> <div data-component-watch='["body-text-block"]' class="component-body-text-block" aria-label="text-block"> <h2>Fill in our web form</h2> <p>Or email us at聽<a href="mailto:relay.uk.helpdesk@bt.com" target="_blank"><strong>relay.uk.helpdesk@bt.com</strong></a><br /> </p> <p>We'll get back to you in five working days.<br /> </p> </div></div> <div class="visible cmp-hidden aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--tablet--none aem-GridColumn--tablet-wide--6 aem-GridColumn aem-GridColumn--phone-wide--6 aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--offset--default--0"> <input type="hidden" id="form-hidden-1276605291" name="Hi," value="The customer below has contacted you from the Relay UK website."/> </div> <div class="cmp cmp-form-field aem-GridColumn--phone-wide--none aem-GridColumn--default--none aem-GridColumn--tablet-wide--6 aem-GridColumn--offset--default--0 aem-GridColumn--offset--tablet--0 aem-GridColumn--offset--phone-wide--0 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--offset--tablet-wide--0 aem-GridColumn--tablet-wide--none aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--phone-wide--7"> <div class="form-group component-text common-textfield" data-component-watch='["text"]'> <label class="component-text__label common-textfield__label" for="form-text-1187142802">First name</label> <span class="component-text__asterix">*</span> <div class="component-text__textfield-container common-textfield__container common-textfield__input-section"> <input type="text" id="form-text-1187142802" name="First name" required class="common-textfield__input"/> </div> <div class="component-text__validation common-textfield__validation col-group"> <div class="component-text__validation-messages common-textfield__validation-messages"> <span class="component-text__validation-icon common-textfield__validation-icon"></span> <span class="component-text__required-message common-textfield__required-message">Please enter your first name</span> </div> </div> </div> </div> <div class="cmp cmp-form-field aem-GridColumn--phone-wide--none aem-GridColumn--default--none aem-GridColumn--tablet-wide--6 aem-GridColumn--offset--default--0 aem-GridColumn--offset--tablet--0 aem-GridColumn--offset--phone-wide--0 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--offset--tablet-wide--0 aem-GridColumn--tablet-wide--none aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--phone-wide--7"> <div class="form-group component-text common-textfield" data-component-watch='["text"]'> <label class="component-text__label common-textfield__label" for="form-text-1839436356">Last name</label> <span class="component-text__asterix">*</span> <div class="component-text__textfield-container common-textfield__container common-textfield__input-section"> <input type="text" id="form-text-1839436356" name="Last name" required class="common-textfield__input"/> </div> <div class="component-text__validation common-textfield__validation col-group"> <div class="component-text__validation-messages common-textfield__validation-messages"> <span class="component-text__validation-icon common-textfield__validation-icon"></span> <span class="component-text__required-message common-textfield__required-message">Please enter your last name</span> </div> </div> </div> </div> <div class="cmp cmp-form-field aem-GridColumn--phone-wide--none aem-GridColumn--default--none aem-GridColumn--tablet-wide--6 aem-GridColumn--offset--default--0 aem-GridColumn--offset--tablet--0 aem-GridColumn--offset--phone-wide--0 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--offset--tablet-wide--0 aem-GridColumn--tablet-wide--none aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--phone-wide--7"> <div class="form-group component-text common-textfield" data-component-watch='["text"]'> <label class="component-text__label common-textfield__label" for="form-text-1055881518">Phone number</label> <span class="component-text__asterix">*</span> <div class="component-text__textfield-container common-textfield__container common-textfield__input-section"> <input type="tel" id="form-text-1055881518" name="Phone number" required class="common-textfield__input"/> </div> <div class="component-text__validation common-textfield__validation col-group"> <div class="component-text__validation-messages common-textfield__validation-messages"> <span class="component-text__validation-icon common-textfield__validation-icon"></span> <span class="component-text__required-message common-textfield__required-message">Please enter your telephone number</span> <span class="component-text__constraint-message common-textfield__constraint-message">Please enter your telephone number</span> </div> </div> </div> </div> <div class="cmp cmp-form-field aem-GridColumn--phone-wide--none aem-GridColumn--default--none aem-GridColumn--tablet-wide--6 aem-GridColumn--offset--default--0 aem-GridColumn--offset--tablet--0 aem-GridColumn--offset--phone-wide--0 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--offset--tablet-wide--0 aem-GridColumn--tablet-wide--none aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--phone-wide--7"> <div class="form-group component-text common-textfield" data-component-watch='["text"]'> <label class="component-text__label common-textfield__label" for="form-text-682422693">Email address</label> <span class="component-text__asterix">*</span> <div class="component-text__textfield-container common-textfield__container common-textfield__input-section"> <input type="email" id="form-text-682422693" name="Email address" required class="common-textfield__input"/> </div> <div class="component-text__validation common-textfield__validation col-group"> <div class="component-text__validation-messages common-textfield__validation-messages"> <span class="component-text__validation-icon common-textfield__validation-icon"></span> <span class="component-text__required-message common-textfield__required-message">Please enter your email address</span> <span class="component-text__constraint-message common-textfield__constraint-message">Please enter your email address</span> </div> </div> </div> </div> <div class="cmp cmp-options aem-GridColumn--phone-wide--none aem-GridColumn--default--none aem-GridColumn--tablet-wide--6 aem-GridColumn--offset--default--0 aem-GridColumn--offset--tablet--0 aem-GridColumn--offset--phone-wide--0 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--offset--tablet-wide--0 aem-GridColumn--tablet-wide--none aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--phone-wide--7"> <span class="drop-down-error"></span> <div class="component-options-drop-down__validation col-group" style="display: none;"> <div class="component-options-drop-down__validation-messages"> <span class="component-options-drop-down__validation-icon"></span> <span class="component-options-drop-down__required-message ">Please select options</span> </div> </div> <div class="form-group drop-down"> <label for="form-options-1242011365">Subject of your message</label> <select name="Subject of your message" id="form-options-1242011365" class="form-control"> <option value="Please select option" selected disabled>Please select option</option> <option value="Query">Query</option> <option value="Issue">Issue</option> <option value="Complaint">Complaint</option> <option value="Feedback">Feedback</option> <option value="Other">Other</option> </select> </div> </div> <div class="cmp cmp-form-field aem-GridColumn--phone-wide--none aem-GridColumn--default--none aem-GridColumn--tablet-wide--6 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0 aem-GridColumn--offset--tablet--0 aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn--offset--phone-wide--0 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--offset--tablet-wide--0 aem-GridColumn--tablet-wide--none aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--phone-wide--7"> <div class="form-group component-text common-textfield" data-component-watch='["text"]'> <label class="component-text__label common-textfield__label" for="form-text-1016099219">Your message</label> <span class="component-text__asterix">*</span> <div class="common-textfield__container common-textfield__textarea-section"> <textarea id="form-text-1016099219" name="Your message" required class="common-textfield__textarea" rows="6"></textarea> <span class="component-text__count-chars">1000 characters left</span> </div> <div class="component-text__validation common-textfield__validation col-group"> <div class="component-text__validation-messages common-textfield__validation-messages"> <span class="component-text__validation-icon common-textfield__validation-icon"></span> <span class="component-text__required-message common-textfield__required-message">Please enter your message</span> <span class="component-text__constraint-message common-textfield__constraint-message">Please enter your email address</span> </div> </div> </div> </div> <div class="visible cmp-hidden aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--tablet--none aem-GridColumn--tablet-wide--6 aem-GridColumn aem-GridColumn--offset--tablet-wide--0 aem-GridColumn--tablet-wide--none aem-GridColumn--phone-wide--6 aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--offset--default--0"> <input type="hidden" id="form-hidden-232703496" name="Thanks," value="Form sent from the Relay UK Contact Us page https://www.relayuk.bt.com/contact-us"/> </div> <div class="cmp cmp-text aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--tablet--none aem-GridColumn--tablet-wide--6 aem-GridColumn aem-GridColumn--offset--tablet-wide--0 aem-GridColumn--tablet-wide--none aem-GridColumn--phone-wide--6 aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--offset--default--0"><!-- Placeholder --> <div data-component-watch='["body-text-block"]' class="component-body-text-block" aria-label="text-block"> <p style="text-align: left;"><span class="component-body-text-block__note">*Required field.聽</span></p> </div></div> <div class="cmp cmp-button aem-GridColumn--phone-wide--none aem-GridColumn--default--none aem-GridColumn--tablet-wide--6 aem-GridColumn--offset--default--0 aem-GridColumn--offset--tablet--0 aem-GridColumn--offset--phone-wide--0 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--offset--tablet-wide--0 aem-GridColumn--tablet-wide--none aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--phone-wide--7"> <div class="form-button custom-width-tablet component-button" data-component-watch='["button"]'> <button type="SUBMIT" class="component-cta-button form-button component-cta-button--primary component-cta-button--right">Send</button> <div class="component-button__validation-required col-group"> <div class="component-button__validation-required-message"> <span class="component-button__validation-required-icon"></span> <span class="component-button__validation-required-text">Please complete the required fields above</span> </div> </div> </div></div> <div class="component-container__thank-you"> <div class="component-container__thank-you-container"> <a href="#" class="component-container__thank-you-link" aria-label="Close"></a> <span class="component-container__thank-you-tick-icon extra-icon--tick-circle"></span> <span class="component-container__thank-you-text"> Thanks for sending your question. We'll be in touch soon. </span> </div> </div> <!-- /*Warning message displayed when the resuest fails*/ --> <div class="component-container__validation-warning col-group"> <div class="component-container__validation-warning-message "> <span class="component-container__validation-warning-icon col-mb-2 col-1"></span> <span class="component-container__validation-warning-text col-mb-10 col-11">Please complete all the required fields above</span> </div> </div> <!-- div data-sly-test="" class="component-container__Error-message"> </div --> </form> </div></div> </div> </div> </div> <div class="spacer parbase aem-GridColumn aem-GridColumn--default--12"><!-- Placeholder --> <!-- Component --> <div class="component-spacer"> <span class="component-spacer--spacer40"></span> </div> </div> </div> </div> </div> </div> </div> <div class="breadcrumb-bar parbase aem-GridColumn aem-GridColumn--default--12"><!-- Example usage: com.bt.wav.core.components.BreadcrumbBarUse --> <!-- Placeholder --> <!-- Component && page.contentResource.navRoot == true--> <div data-component-watch='["breadcrumb-bar"]' class="component-breadcrumb-bar component-breadcrumb-bar-tablet"> <!-- Ordered list of breadcrumb pages --> <!--<div data-sly-test.author="false"> <span class="component-breadcrumb-bar__home-icon">Breadcrumb</span> </div>--> <!-- Breadcrumb page list showing first 3 and last one for breacrumbs containing more than 5 pages--> <!-- Breadcrumb page list for breadcrumbs containing less than 6 pages --> <ul class="component-breadcrumb-bar__list "> <li class="component-breadcrumb-bar__list-item __page-crumb "> <a class="component-breadcrumb-bar__list-item-anchor __crumb-item" href="/" aria-label="Relay UK homepage"> <em class="component-breadcrumb-bar__list-item-anchor-span-home-icon icon-home"></em> </a> </li> <li class="component-breadcrumb-bar__list-item __page-crumb component-breadcrumb-bar__list-item__page-last"> <a tabindex="-1" class="component-breadcrumb-bar__list-item-anchor __crumb-item" href="/contact-us.html" aria-label="Contact us"> <span class="component-breadcrumb-bar__list-item-anchor-span"> Contact us</span> </a> </li> </ul> </div> </div> </div> </div> </div> <div> <div class="cmp-experiencefragment"> <div class="xf-content-height"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="back-to-top-link aem-GridColumn aem-GridColumn--default--12"><!--Back to top link--> <!-- Placeholder --> <div data-component-watch='["back-to-top-link"]' class="component-back-to-top-link component-back-to-top-link"> <a href="#" class="component-back-to-top-link__link-to-top" role="button">Back to top</a> <p class="component-back-to-top-link__accessibility-message" style="color:transparent !important;" role="alert"></p> </div> </div> <div class="global-footer parbase aem-GridColumn aem-GridColumn--default--12"><!-- Placeholder --> <div data-component-watch='["global-footer", "accessibility-control"]' class="component-global-footer"> <div class="component-global-footer__top-links"> <div class="component-global-footer__part-wrapper"> <div class="component-global-footer__links"> <ul class="component-global-footer__split-list col-group"> <li class="component-global-footer__split-list-item col-mb-6" id="footer"> <a href="/accessibility.html" class="component-global-footer__split-list-item-anchor" aria-label="topLinkPage" title="Accessibility" target="_top"> Accessibility </a> </li> <li class="component-global-footer__split-list-item col-mb-6"> <a href="https://www.bt.com/privacy-policy/" class="component-global-footer__split-list-item-anchor" aria-label="topLinkPage" title="Privacy policy" target="_top"> Privacy policy </a> </li> <li class="component-global-footer__split-list-item col-mb-6"> <a href="/cookie-policy.html" class="component-global-footer__split-list-item-anchor" aria-label="topLinkPage" title="About cookies" target="_top"> About cookies </a> </li> <li class="component-global-footer__split-list-item col-mb-6"> <a href="/terms-and-conditions.html" class="component-global-footer__split-list-item-anchor" aria-label="topLinkPage" title="Terms &amp; conditions" target="_top"> Terms &amp; conditions </a> </li> <li class="component-global-footer__split-list-item col-mb-6"> <a href="/sitemap.html" class="component-global-footer__split-list-item-anchor" aria-label="topLinkPage" title="Sitemap" target="_top"> Sitemap </a> </li> </ul> </div> </div> </div> <div class="component-global-footer__accessibility"> <div class="component-global-footer__part-wrapper"> <div class="component-global-footer__accessibility-drop-button"> <a class="component-global-footer__accessibility-drop-button-anchor component-global-footer__drop-button" data-toggle-query-selector=".component-global-footer__accessibility-accordion.component-global-footer__accordion" aria-expanded="false"> <span class="component-global-footer__accessibility-drop-button-text">Accessibility</span> <em class="component-global-footer__accessibility-drop-button-chevron icon-down-chevron"></em> <!--ios alert because ios voiceover not triggering when aria-expanded toggled--> <span class="component-global-footer__accessibility-drop-button-alert"></span> </a> </div> </div> </div> <div class="component-accessibility-control component-global-footer__accessibility-accordion component-global-footer__accordion--collapsed component-global-footer__accordion"> <div class="component-global-footer__part-wrapper"> <div class="component-global-footer__accessibility-accordion-contrast component-accessibility-control__contrast"> <span class="component-accessibility-control__contrast-label"> Contrast </span> <a data-contrast-colour="light" href="#" class="component-accessibility-control__contrast-colour component-accessibility-control__contrast-colour--light component-accessibility-control-options" aria-label="Contrast colour light button"><span>A</span></a> <a data-contrast-colour="yellow" href="#" class="component-accessibility-control__contrast-colour component-accessibility-control__contrast-colour--yellow component-accessibility-control-options" aria-label="Contrast colour yellow button"><span>A</span></a> <a data-contrast-colour="dark" href="#" class="component-accessibility-control__contrast-colour component-accessibility-control__contrast-colour--dark component-accessibility-control-options" aria-label="Contrast colour dark button"><span>A</span></a> </div> <div class="component-accessibility-control__guideline"> <a href="https://www.ngts.org.uk/accessibility.html" target="_blank" class="component-accessibility-control__guideline-anchor"> Accessibility guidelines </a> </div> </div> </div> <div class="component-global-footer__bottom-links component-global-footer-no-bottom-border"> <div class="component-global-footer__part-wrapper"> </div> </div> <div class="component-global-footer__site-info"> <div class="component-global-footer__part-wrapper col-group"> <!-- Site name --> <div class="component-global-footer__site-info-name col-dt-6"> <span></span> </div> <!-- Logo --> <div class="component-global-footer__site-info-right col-dt-6"> <span class="component-global-footer__site-info-right-copyright no-footer-logo">Copyright 漏 2024 Relay UK</span> </div> </div> </div> </div> </div> </div> </div></div> </div> <div class="loader__overlay"><div class="loader loader--start loader--hidden"><div id="bodymovinStart" class="component-theloader"> <div class="component-theloader__loader"> <div class="component-theloader__loader--holder"> <div class="component-theloader__loader--holder--ball-loader one"></div> <div class="component-theloader__loader--holder--ball-loader two"></div> <div class="component-theloader__loader--holder--ball-loader three"></div> </div> </div> </div></div> <div class="loader loader--middle loader--hidden"><div id="bodymovinMiddle" class="component-theloader"> <div class="component-theloader__loader"> <div class="component-theloader__loader--holder"> <div class="component-theloader__loader--holder--ball-loader one"></div> <div class="component-theloader__loader--holder--ball-loader two"></div> <div class="component-theloader__loader--holder--ball-loader three"></div> </div> <div class="component-theloader__loader--holdereffect"> <div class="component-theloader__loader--holdereffect--shadowholder"> <div class="component-theloader__loader--holdereffect--shadowholder--effect first"></div> </div> <div class="component-theloader__loader--holdereffect--shadowholder"> <div class="component-theloader__loader--holdereffect--shadowholder--effect sec"></div> </div> <div class="component-theloader__loader--holdereffect--shadowholder"> <div class="component-theloader__loader--holdereffect--shadowholder--effect third"></div> </div> </div> </div> </div></div> <div class="loader loader--end loader--hidden"><div id="bodymovinEnd" class="component-theloader"> <div class="component-theloader__loader"> <div class="component-theloader__loader--holder"> <div class="component-theloader__loader--holder--ball-loader endanim one"></div> <div class="component-theloader__loader--holder--ball-loader endanim two"></div> <div class="component-theloader__loader--holder--ball-loader endanim three"></div> </div> </div> </div></div></div> <link rel="stylesheet" href="/etc.clientlibs/bt-wav/clientlibs/clientlib-base.min.css" type="text/css"> <script src="/etc.clientlibs/bt-wav/clientlibs/clientlib-base.min.js"></script> <link rel="stylesheet" href="/etc.clientlibs/bt-wav/clientlibs/clientlib-accessibility.min.css" type="text/css"> <script src="/etc.clientlibs/bt-wav/clientlibs/clientlib-accessibility.min.js"></script> <!-- Added for preload key requests (page speed) --> <!-- End for preload key requests--> <!-- put this here for now --> <script> if(window.location.href.indexOf('https://my-modelb') > -1 || window.location.href.indexOf('https://my-modela') > -1 ||window.location.href.indexOf('https://my.ref1') > -1 || window.location.href.indexOf('https://my.btwholesale') > -1 ){ console.log('portal app'); domain = hostname.replace("-", "."); domain = hostname.replace("my", "www"); console.log('domain' + domain); } else { (function (window, ComponentWatch, $) { ComponentWatch.initialise($); })( window, window.ComponentWatch, window.jQuery ); } //added below marketo code in to launch var hostname = window.location.hostname; if (hostname == "www.ref1.btwholesale.com" || hostname == "modela.e2e.btwosdev.bt.co.uk" || hostname == "modelb.e2e.btwosdev.bt.co.uk" || hostname == "modelc.e2e.btwosdev.bt.co.uk" || hostname == "www.ais.btwholesale.com" || hostname == "www.btwholesale.com") { if(getCookie("tgtcookies") == "true" ) { (function() { var didInit = false; function initMunchkin() { if(didInit === false) { didInit = true; Munchkin.init('827-CTB-381', { altIds: ['256-UJH-604'] }); } } var s = document.createElement('script'); s.type = 'text/javascript'; s.async = true; s.src = '//munchkin.marketo.net/munchkin.js'; s.onreadystatechange = function() { if (this.readyState == 'complete' || this.readyState == 'loaded') { initMunchkin(); } }; s.onload = initMunchkin; document.getElementsByTagName('head')[0].appendChild(s); })(); } } </script> <!-- added chatBox --> <script> var hostname = window.location.hostname; if((hostname.indexOf('amswav') > -1)) { console.log('Dev ventures Launch script'); var s = document.createElement("script"); s.type = "text/javascript"; s.src = "//assets.adobedtm.com/9a4a45c521ce/ea8bc8bbf859/launch-889b9d556347-development.min.js"; $("body").append(s); } else if ((hostname.indexOf('www.redcare.bt.com') > -1 ) || (hostname.indexOf('www.fleetsolutions.bt.com') > -1) || (hostname.indexOf('www.iot.bt.com') > -1) || (hostname.indexOf('www.relayuk.bt.com') > -1) || (hostname.indexOf('www.mediaandbroadcast.bt.com') > -1) || (hostname.indexOf('www.supplychain.bt.com') > -1) || (hostname.indexOf('www.finalmile.bt.com') > -1) || (hostname.indexOf('www.voiceservices.bt.com') > -1)){ console.log("Prodution ventures Launch script"); var s = document.createElement("script"); s.type = "text/javascript"; s.src = "//assets.adobedtm.com/9a4a45c521ce/ea8bc8bbf859/launch-f8ed49a308ed.min.js"; $("body").append(s); } else if (hostname == "www.ref1.btwholesale.com" || hostname == "modela.e2e.btwosdev.bt.co.uk" || hostname == "modelb.e2e.btwosdev.bt.co.uk" || hostname == "modelc.e2e.btwosdev.bt.co.uk" ) { console.log(' Dev wholesale Launch script'); var s = document.createElement("script"); s.type = "text/javascript"; s.src = "//assets.adobedtm.com/9a4a45c521ce/fe6a9983f9f4/launch-9cd3ca4ed180-development.min.js"; s.setAttribute('defer',''); $("body").append(s); } else if((hostname.indexOf('www.btwholesale.com') > -1) ) { console.log('Production wholesale Launch script'); var s = document.createElement("script"); s.type = "text/javascript"; s.src = "//assets.adobedtm.com/9a4a45c521ce/fe6a9983f9f4/launch-3a76a8affff4.min.js"; s.setAttribute('defer',''); $("body").append(s); } </script> </body> </html>

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